Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
IT Infrastructure Specialist - Leeds - C50K - £60K Our client is looking for an IT Infrastructure Specialist to join their team. The role is to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP). You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Principal Duties, Responsibilities & Accountabilities: Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Skills required include: Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. Additional Desirables: Hands-on experience of installing, supporting and managing NetApp Storage solutions. Azure cloud landing zones, networking & automation. Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies. Working knowledge of the Microsoft EndPoint Management solutions (Defender, InTune,) etc. Implementation and management of Active Directory/Group Policy management within a corporate environment. Please send a CV if you would like more information on this IT Infrastructure Specialist vacancy.
May 18, 2024
Full time
IT Infrastructure Specialist - Leeds - C50K - £60K Our client is looking for an IT Infrastructure Specialist to join their team. The role is to develop, maintain and support the global IT Infrastructure supporting 9,000+ staff and 100+ locations. This position entails support and development of the company's global infrastructure. Key components include, servers, the wide area and local networks, Wifi, Windows desktop, unified communications and cloud (M365, Azure AD, OneDrive, Azure Arc, EndPoint Manager and Defender ATP). You will be required to proactively improve, optimise, converge, and develop the infrastructure with future capacity in mind, managing multiple projects and responsibilities. You will be required to provide advice and guidance on maintaining the cloud, server, network and security environments, to plan and instigate hardware and software upgrades as required, and to ensure that planned processes have been completed satisfactorily. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Principal Duties, Responsibilities & Accountabilities: Monitor, support and maintain the global on-premise and cloud infrastructures. Manage the ongoing global migration from on-premise IT infrastructure into a cloud managed environment. Develop, manage, and implement infrastructure projects to deliver business wide initiatives. Respond to 2nd / 3rd line Help Desk calls and manage such items through to resolution and other regular support activities and provide technical cover and mentoring. Perform regular preventative maintenance checks, check logs and servers to ensure they are properly patched and implement corrective actions to resolve any issues. Skills required include: Enterprise working knowledge and support of the Microsoft 365 environment and Admin centre (Microsoft cloud technologies, M365, AzureAD, Defender ATP, EndPoint Manager, OneDrive, etc). Excellent understanding of Microsoft Technologies, Windows Servers (2012, 2016 & 2019) Active Directory and Group Policies. Comprehensive Experience with VMWare, vCentre, & ESXi. Good understanding of Storage, SAN, NAS & Backup Technologies. Additional Desirables: Hands-on experience of installing, supporting and managing NetApp Storage solutions. Azure cloud landing zones, networking & automation. Experience of Druva Cloud, Veritas Backup Exec and Veeam Backup technologies. Working knowledge of the Microsoft EndPoint Management solutions (Defender, InTune,) etc. Implementation and management of Active Directory/Group Policy management within a corporate environment. Please send a CV if you would like more information on this IT Infrastructure Specialist vacancy.
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
May 18, 2024
Full time
Main purpose of the role The primary responsibility of this role is to manage the Technology Support Services (part of DTS team), responsible for effective management of IT systems, business applications & information; and adapt CIFF's IT systems and related operational procedures to be more efficient, effective, and streamlined across all locations. The role will involve working directly with the Head of DTS and India Operations, Change Delivery Programme Manager, Technical Architect, IT Analysts, main point of contact for third party services providers and a wide range of stakeholders across the organisation, to efficiently deliver the technology support services. The role requires effective management of IT systems and assets, delivery of fit-for-purpose IT services, management of technology support services team and to act in alignment with CIFF staff needs and system functionality to contribute to organisational policy. It also includes handling the global annual IT operations budgets and ensuring cost effectiveness. The role is crucial for creating and maintaining focus, enthusiasm, and momentum through effective leadership for technology support services team and building people-centric team ethos, enabling positive and productive environment for employees at work. The role also has line management responsibilities for the IT Analysts in the DTS team across locations and will be responsible for performance management and pay review related aspects of the team.The role holder will also be expected to deputise for the Head of Digital Technology Solutions specifically in relation to IT Service Delivery matters across any location in times of absence and where appropriate delegation is requested. Role's responsibilities Strategy & planning Prepare and present high-quality analysis and research, as required, to support the business needs in determining future strategic priorities and setting operational plans for IT support. Lead and deliver on the development of sustainable strategies related to global technology support services which fundamentally contributes to the realisation of DTS strategy and the associated digital and technology investments, alongside other team members. Delivery & performance Develop, set and drive objectives for the technology support services team, with a key focus on customer service and satisfaction. Accountable for team delivery against the agreed objectives and for the effectiveness and efficiency of technology support services across CIFF. Lead and deliver the overall technology support services portfolio, overall management for resourcing, budget control, communication, and implementation. Develop and maintain the required processes, tools, and templates, covering all the aspects of how team operates and how technology projects are planned, executed, and implemented to the organisation. Maintain essential IT operations, including business applications, IT infrastructure, servers, email systems, audio-visual equipment, and end user computing devices across all the operating offices. Own projects, solutions, and key responsibilities within a larger business initiative. Handle business-critical IT tasks and systems administration. Research and evaluate emerging technologies, hardware, and software and identify opportunities and make recommendations for effective and efficient use and adoption of IT systems across the organisation. Develop and implement of IT policies and best practice guides for the organisation. Direct line management for the technology support services team members, provide direction for the technology support services team members and identify the opportunities for team training and skills advancement. Conduct regular system audits and share regular operation system reports with senior staff. Oversee and determine the timeframes for major IT projects including system updates, upgrades, migrations, and outages. Third party supplier management for the technology support services portfolio across CIFF Track and maintain hardware and software inventory. Stakeholder and partner management Conduct rigorous research and evaluation of potential partners, using agreed corporate protocols and techniques, to assess their suitability and credentials for collaborating on technology initiatives. Apply CIFF's agreed account management disciplines and approaches in all dealings with vendors and stakeholders, to ensure productive and professional relationships are maintained in a coordinated and strategic manner. Collaborating with senior colleagues, help to develop strategic technical capabilities to support CIFF's field facing agenda. Membership and leadership of the team Be a role model to less experienced team members, demonstrating CIFF's leadership behaviours and providing mentorship to aid their growth. Adopt a coaching approach with colleagues which instills a culture of openness and trust, embraces diverse thinking, and encourages continuous improvement and learning. We operate a matrix structure so reporting lines can vary between specific aspects of the role. Qualifications & Experience Experience working in multi-site organisations, preferably international. ITIL and MS Administration / Azure / Power Platform Certification. Excellent knowledge and experience on technical management, information analysis and of the following technologies: o Microsoft 365 including Exchange, SharePoint, OneDrive, and Teams o Microsoft Intune, Group Policy Management, Active Directory and Azure Active Directory o Microsoft Azure o Citrix ShareFile and Mimecast (mail gateway, Large File Send, Secure Messaging) o Networking Concepts and supporting product knowledge o Mobile Data Management and Telephony o Polycom based AV infrastructure. Self-starter with the ability to work and prioritise activities without supervision. Ability to manage expectations from the business and manage personnel. Educated to degree level, with appropriate specialist accreditation. Builds valuable partnerships/relationships based on shared goals, transparency, and mutual respect. Constantly seeks opportunities to improve and innovate, driving towards ever greater effectiveness and impact. Excellent communication & interpersonal skills, written, verbal & exceptional active listening skills, with a customer service mentality. Ability to clearly articulate messages to a variety of audiences using multi-channels. Able to effectively & collaboratively at all levels in an organisation influence other and move toward a common vision or goal. Forward-looking with a holistic approach and strong business acumen with an understanding of organisational issues and challenges. Good organisational skills with a natural inclination for planning strategy and tactics, problem-solving and root causes identification skills. Strong ability to prioritise, multitask and work independently, whilst maintaining the quality of work expected and meeting multiple deadlines as required. Flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere. Is passionate about CIFF's mission, maintaining perspective on how daily actions contribute to improving the lives of children. Key working relationships CIFF CAO Head of DTS Change Delivery team IT Analysts Programme and Sector team SPOCs Management dimensions Responsibility for Technology support services team financial budget planning and tracking. The salary for this role is £80,000 per annum. Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to the following: Annual leave - 25 days per annum. Increasing by 1 day after each year of service, to a maximum of 30 days. Bonus - CIFF currently operates a discretionary bonus scheme. Training allowance Wellbeing allowance Life insurance Medical insurance Please submit your application on or before 27th May 2024.
SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - 23,000 TO 26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to find their next Hire for the IT Support Team. Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems / service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT / 1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time in the York Office. The salary on offer is between 23,000 - 26,000. Please Note - Vetting and Security Clearance will need to be passed prior to starting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2024
Full time
SERVICE DESK ANALYST - 1ST LINE LOCATION - YORK SALARY - 23,000 TO 26,000 FT OFFICE BASED Your new role Hays Technology are partnering with a Global Technology Solutions provider to find their next Hire for the IT Support Team. Joining an experienced team of IT Support colleagues, you will be provided with comprehensive Training on specific Products and manage user queries and technical issues which come through on a Ticket system. What you'll need to succeed Customer Service Excellence is key to this role - the Hiring Manager will put a lot of emphasis on Hiring the person who demonstrates enthusiasm and an excellent track record of outstanding Customer Service - coupled with a solid background of providing 1st Line IT support. Day to Day duties will involve: Manage & prioritise incidents, delivering support via the phone, on e-mail or remotely using VPN, proactively monitoring systems / service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT / 1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time in the York Office. The salary on offer is between 23,000 - 26,000. Please Note - Vetting and Security Clearance will need to be passed prior to starting. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 18, 2024
Full time
2ND LINE IT SUPPORT ANALYST SALARY - 30,000 TO 35,000 + EXCELLENT BENEFITS PACKAGE LOCATION - SCUNTHORPE / HULL / PETERBOROUGH Your new role 2nd Line IT Support within a fast-paced environment where you will be provided with an excellent salary package, training and development support to allow you to further your career within the organisation. You will be responsible for providing technical support to customers and our 1st line colleagues & will also work with our 3rd line team to escalate issues where necessary. What you'll need to succeed Candidates wishing to apply must review the following criteria and be able to confidently feel that they suit this role and have experience across the majority of these areas: A huge passion for IT and technology. Minimum 2 Years' Experience in a similar role. Strong organisation and communication skills. A friendly, approachable, can-do attitude. The ability to troubleshoot and solve problems quickly and efficiently. A proven track record of resolving and managing critical incidents (P1's). Strong technical experience in the following will be crucial: Office 365 environments, (Azure AD, Exchange, SharePoint, Teams, Intune & Autopilot). Windows Server Environments, (Active Directory, Exchange, File Server, Print Server, DFS, DNS, DHCP etc.). Network Troubleshooting, (Firewalls, Networks, Wireless etc.). Windows Desktop Troubleshooting. Security Knowledge (Anti-Virus, Anti-Malware, Encryption, MFA Technologies). Office 365 Backup Products What you'll get in return The Salary can be up to 35,000 + Benefits package (36 Days Holiday / Xmas Bonus). The organisation has several sites across the UK and the role can be based from any of these - Hull, Scunthorpe OR Peterborough. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Alexander Associates
Stoke-on-trent, Staffordshire
Cyber Security Assessor Permanent opportunity Based in Stoke-on-Trent Hybrid Role 34,000 - 48,000 per annum Please note this role requires security clearance The Opportunity The client is looking for someone from the cyber world to come and join our elite team of digital crime fighting professionals. Our expertise has been long forged in the arena of Digital Forensics, and we are nationally recognised for the provision of subject matter expertise to UK Law Enforcement and the Criminal Justice System. They are building a team of cyber professionals with the aim of providing the same level of subject matter expertise to a wider business community. We seek to make businesses and supply chains more resilient to cyber crime by extending the Cyber Essential Plus Accreditation scheme. Similarly, we seek to train and empower employers and employees with the knowledge and confidence to protect themselves against cyber attacks and vulnerabilities. The ideal defender will be an existing Cyber Essentials Plus Accreditation Specialist with tools and vision to detect security black holes, and the ability to teach the ways of The Force to legions of small business owners. Responsibilities Include: Scope and perform penetration testing and vulnerability research of complex proprietary software and hardware for client services. Identify and assess vulnerabilities in systems and applications. This includes utilising manual and automated testing methods to find and exploit code flaws, misconfiguration, and insecure software. Write clear and concise penetration testing reports detailing findings and recommendations. Provide recommendations for remediation of identified vulnerabilities. Join senior leaders or stakeholders on client kick-off and discovery sessions to answer questions from prospects and clients. Develop and maintain security testing plans. Consult with customers to demonstrate security testing results, explain the threat presented by the results, and provide expert advice on remediation. Perform Cyber Essentials and Cyber Essentials Plus assessments. Essential Requirements Offensive Security Certified Professional (OSCP) or equivalent. 1-2 years of experience within a Penetration Testing role. Strong knowledge of various operating systems and networks, including experience with Linux, Windows, and Active Directory. Cyber Essentials/Cyber Essentials Plus assessor status. I.T./MS Office Competent & Proficient. Right to work in the UK Full UK Driving Licence (travel to/from client locations expected) First class communication skills. Understanding of business and commercial organisations.
May 18, 2024
Full time
Cyber Security Assessor Permanent opportunity Based in Stoke-on-Trent Hybrid Role 34,000 - 48,000 per annum Please note this role requires security clearance The Opportunity The client is looking for someone from the cyber world to come and join our elite team of digital crime fighting professionals. Our expertise has been long forged in the arena of Digital Forensics, and we are nationally recognised for the provision of subject matter expertise to UK Law Enforcement and the Criminal Justice System. They are building a team of cyber professionals with the aim of providing the same level of subject matter expertise to a wider business community. We seek to make businesses and supply chains more resilient to cyber crime by extending the Cyber Essential Plus Accreditation scheme. Similarly, we seek to train and empower employers and employees with the knowledge and confidence to protect themselves against cyber attacks and vulnerabilities. The ideal defender will be an existing Cyber Essentials Plus Accreditation Specialist with tools and vision to detect security black holes, and the ability to teach the ways of The Force to legions of small business owners. Responsibilities Include: Scope and perform penetration testing and vulnerability research of complex proprietary software and hardware for client services. Identify and assess vulnerabilities in systems and applications. This includes utilising manual and automated testing methods to find and exploit code flaws, misconfiguration, and insecure software. Write clear and concise penetration testing reports detailing findings and recommendations. Provide recommendations for remediation of identified vulnerabilities. Join senior leaders or stakeholders on client kick-off and discovery sessions to answer questions from prospects and clients. Develop and maintain security testing plans. Consult with customers to demonstrate security testing results, explain the threat presented by the results, and provide expert advice on remediation. Perform Cyber Essentials and Cyber Essentials Plus assessments. Essential Requirements Offensive Security Certified Professional (OSCP) or equivalent. 1-2 years of experience within a Penetration Testing role. Strong knowledge of various operating systems and networks, including experience with Linux, Windows, and Active Directory. Cyber Essentials/Cyber Essentials Plus assessor status. I.T./MS Office Competent & Proficient. Right to work in the UK Full UK Driving Licence (travel to/from client locations expected) First class communication skills. Understanding of business and commercial organisations.
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
May 18, 2024
Full time
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
May 18, 2024
Full time
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
May 18, 2024
Full time
Bristow Holland are seeking an experienced and dedicated Identity Access Management Specialist to join our dynamic IT team. This role involves developing processes and procedures to ensure our managed environments maintain the highest levels of availability, security, and quality. You will play a critical role in capacity forecasting, problem prevention, and serving as an escalation point for complex production, application, or system issues. Key Responsibilities: Active Directory: Configure/troubleshoot GPOs and manage DNS. Deploy AD Sites/Services and manage Domain Controllers. Conduct AD user migrations and support multiple AD forests. Automate AD health checks and lifecycle management. Administer Quest Change Auditor and AD Certificate Services. Troubleshoot AD replication and MS Entra Connect sync issues. Identity Management: Design/manage Identity Lifecycle Management systems. Implement lifecycle processes and support user provisioning. Define access control and support governance/compliance. Automate identity lifecycle processes. MS Entra Connect: Setup connectors, develop sync rules, and resolve conflicts. Configure password sync, writeback, SSO, and more. O365/MS Entra: Setup/troubleshoot Conditional Access policies. Configure Privileged Identity Manager and Multifactor Authentication. Manage O365 licenses and enterprise app SSO. Automation: Develop PowerShell scripts for automation and reporting. Utilize GitHub and YAML configuration. Other Skills: Experience with CyberArk, Mimecast, MS Exchange administration. Required Skills/Experience: 5+ years in Active Directory and Identity management. 5+ years in corporate application integration. Experience with MS Entra provisioning and app integration. 2+ years of MS Entra experience. Knowledge of Kerberos, LDAP, ADFS, DNS, DHCP. Expert knowledge of Windows servers, ADFS, GPOs. Desired Skills/Experience: Effective meeting facilitation and teamwork. Strong PowerShell automation skills. Excellent communication and prioritization abilities. Professional interaction with management. Flexibility for escalations and off-hours changes.
IT Manager Sheffield (On-Site 5 Days) Up to 53,000 + 30 Days Holiday + Generous Pension + Training + Progression + Paid Overtime Are you an IT professional who is looking to step into a management position where you can take the technical lead and stamp your mark on an organisation? On offer is a unique opportunity to take on an important set of responsibilities, as part of an organisation that offers extensive specialist training as well as fantastic career progression opportunities. This growing, well-established organisation is going through an exciting transition period as they are looking to make new changes & developments for the future. With an excellent reputation for looking after their staff, they are known as a great place to work and offer training for both technical and soft skills, as well as career development & progression opportunities. In this role, you will take on a combination of both technical and management duties. You will be responsible for the day-to-day management of the school's network, servers & overall IT infrastructure, and lead a small team of IT technicians. You will also play a leading role in planning for the future, coming up with ideas and proposing new technologies, strategies and policies to enhance the overall IT infrastructure. The ideal candidate will have strong knowledge & proficiency in Windows, Active Directory, Servers and WiFi. They will be approachable and have strong communication skills, and have a proactive attitude as well as being able to react to & deal with different IT-related issues. This role would suit an IT professional who wants to make a role their own and play an important part in the future of an organisation that offers specialist training and career progression. The Role: Managing a small team of engineers Day-to-day running of the organisation's IT infrastructure Planning for the future by coming up with ideas and proposing new strategies & developments The Person: Proficient in Windows & Active Directory Knowledge & experience of Servers & WiFi Can display leadership qualities Reference number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the UK. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.
May 18, 2024
Full time
IT Manager Sheffield (On-Site 5 Days) Up to 53,000 + 30 Days Holiday + Generous Pension + Training + Progression + Paid Overtime Are you an IT professional who is looking to step into a management position where you can take the technical lead and stamp your mark on an organisation? On offer is a unique opportunity to take on an important set of responsibilities, as part of an organisation that offers extensive specialist training as well as fantastic career progression opportunities. This growing, well-established organisation is going through an exciting transition period as they are looking to make new changes & developments for the future. With an excellent reputation for looking after their staff, they are known as a great place to work and offer training for both technical and soft skills, as well as career development & progression opportunities. In this role, you will take on a combination of both technical and management duties. You will be responsible for the day-to-day management of the school's network, servers & overall IT infrastructure, and lead a small team of IT technicians. You will also play a leading role in planning for the future, coming up with ideas and proposing new technologies, strategies and policies to enhance the overall IT infrastructure. The ideal candidate will have strong knowledge & proficiency in Windows, Active Directory, Servers and WiFi. They will be approachable and have strong communication skills, and have a proactive attitude as well as being able to react to & deal with different IT-related issues. This role would suit an IT professional who wants to make a role their own and play an important part in the future of an organisation that offers specialist training and career progression. The Role: Managing a small team of engineers Day-to-day running of the organisation's IT infrastructure Planning for the future by coming up with ideas and proposing new strategies & developments The Person: Proficient in Windows & Active Directory Knowledge & experience of Servers & WiFi Can display leadership qualities Reference number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the UK. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.
-Infrastructure Support Specialist -Glasgow (with remote)-Excellent Salary & Benefits Package-ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of technical infrastructure experience. You will have demonstrable experience working with virtualised estates and be the primary escalation point for global client services across Active Directory, Teams, Exchange, Intune, with expertise in public Cloud environments. You will play a crucial role in the organisation, responsible for regions across Europe, leading the implementation and upkeep of enterprise technology solutions, key to the infrastructure backbone. The role will have responsibility for management of the global virtual infrastructure and disaster recovery, as well as for platform security monitoring. Further responsibilities will include liaising with vendors and 3rd party suppliers as well as maintaining technical documentation. Candidates who are proactive and dedicated are preferred, as this role is highly visible. Acting as a significant contributor to the team's IT success, supporting and delivering infrastructure / solutions and collaborating directly with other IT functions of the business are fundamental. You will work across multiple teams and build effective relationships with key stakeholders, which will be key to success in this role. Skills and Experience Required (blend of): - Maintain, upgrade and continuously improve IT Infrastructure-Extensive experience across the Microsoft tech stack (Intune, Exchange, Teams, PowerShell)-Azure / AWS experience is a benefit-Must be able to work through from documentation to implementation-Server Virtualisation (Vmware) estate management-Extensive experience supporting Office365 / O365-Email security expertise-Knowledge of Windows estates -Experience supporting a highly available Exchange estate-Experience of networking technologies-Excellent communication and collaboration skills-Strong stakeholder management The above is not exhaustive. To discuss this opportunity in more detail, please forward your CV to
May 18, 2024
Full time
-Infrastructure Support Specialist -Glasgow (with remote)-Excellent Salary & Benefits Package-ASAP Start Market-Leading client in the midst of a huge period of growth due to huge investment are looking to bolster their Infrastructure team with a skilled Infrastructure Support Specialist, bringing a strong blend of technical infrastructure experience. You will have demonstrable experience working with virtualised estates and be the primary escalation point for global client services across Active Directory, Teams, Exchange, Intune, with expertise in public Cloud environments. You will play a crucial role in the organisation, responsible for regions across Europe, leading the implementation and upkeep of enterprise technology solutions, key to the infrastructure backbone. The role will have responsibility for management of the global virtual infrastructure and disaster recovery, as well as for platform security monitoring. Further responsibilities will include liaising with vendors and 3rd party suppliers as well as maintaining technical documentation. Candidates who are proactive and dedicated are preferred, as this role is highly visible. Acting as a significant contributor to the team's IT success, supporting and delivering infrastructure / solutions and collaborating directly with other IT functions of the business are fundamental. You will work across multiple teams and build effective relationships with key stakeholders, which will be key to success in this role. Skills and Experience Required (blend of): - Maintain, upgrade and continuously improve IT Infrastructure-Extensive experience across the Microsoft tech stack (Intune, Exchange, Teams, PowerShell)-Azure / AWS experience is a benefit-Must be able to work through from documentation to implementation-Server Virtualisation (Vmware) estate management-Extensive experience supporting Office365 / O365-Email security expertise-Knowledge of Windows estates -Experience supporting a highly available Exchange estate-Experience of networking technologies-Excellent communication and collaboration skills-Strong stakeholder management The above is not exhaustive. To discuss this opportunity in more detail, please forward your CV to
M365 Technical Specialist Our client, a Global Organisation specialising in Consultancy services, are looking to recruit an experienced Microsoft 365 Technical Specialist to join their digital workplace team at their office in Northwest Leeds. The role of the M365 technical specialist is to work closely with their operational business to support the M365 platform. You will also be responsible for M365 administration, supporting technical support teams, training, and maintenance of the environment. We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at enterprise level. Key Duties and Responsibilities: Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365) Stay updated on Microsoft 365 tools and Microsoft roadmap and its impact to the business Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings Training and educating end-users on M365 capabilities and collaboration tools. Create and maintain detailed documentation of Microsoft 365 processes and procedures Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components Execute, manage, and lead users through the on-boarding technical and support process Support and resolve specific user deployment issues Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices Technical Requirements: We are looking for candidates with a range of both technical and business focused skills and experience. Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years experience) A strong understanding of SharePoint Online Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable) Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team Experience in Microsoft 365 migration activities. Familiarisation with ShareGate and BitTitan migration tools. A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies Preferred Skills: Experience in managing and supporting; SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc. Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments Experience with data sovereignty situations and options to comply Experienced in providing technical support to IT teams and end-user support to individuals Experience with PowerShell would be highly desirable The ideal candidate will be a confident individual with good interpersonal and organisational skills, able to deal with people at all levels and communicate to users in a clear, non-technical language. A team player, confident working on own initiative with a proactive approach and a strong customer focus. This is a fully office-based role (Mon-Fri) in Leeds, LS18 (NOT REMOTE). Salary c£50K DOE.
May 17, 2024
Full time
M365 Technical Specialist Our client, a Global Organisation specialising in Consultancy services, are looking to recruit an experienced Microsoft 365 Technical Specialist to join their digital workplace team at their office in Northwest Leeds. The role of the M365 technical specialist is to work closely with their operational business to support the M365 platform. You will also be responsible for M365 administration, supporting technical support teams, training, and maintenance of the environment. We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at enterprise level. Key Duties and Responsibilities: Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365) Stay updated on Microsoft 365 tools and Microsoft roadmap and its impact to the business Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings Training and educating end-users on M365 capabilities and collaboration tools. Create and maintain detailed documentation of Microsoft 365 processes and procedures Producing dashboard reports and management information, particularly around the consumption of licenses and resources as well as user adoption of the various components Execute, manage, and lead users through the on-boarding technical and support process Support and resolve specific user deployment issues Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices Technical Requirements: We are looking for candidates with a range of both technical and business focused skills and experience. Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years experience) A strong understanding of SharePoint Online Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable) Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team Experience in Microsoft 365 migration activities. Familiarisation with ShareGate and BitTitan migration tools. A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies Preferred Skills: Experience in managing and supporting; SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc. Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments Experience with data sovereignty situations and options to comply Experienced in providing technical support to IT teams and end-user support to individuals Experience with PowerShell would be highly desirable The ideal candidate will be a confident individual with good interpersonal and organisational skills, able to deal with people at all levels and communicate to users in a clear, non-technical language. A team player, confident working on own initiative with a proactive approach and a strong customer focus. This is a fully office-based role (Mon-Fri) in Leeds, LS18 (NOT REMOTE). Salary c£50K DOE.
Jigsaw Specialist Recruitment are delighted to be exclusively partnering an established technology company in this exciting new role. As Infrastructure & Software Engineer you will join a small, professional and extremely friendly IT team in helping them transform and upgrade their current IT systems and environment. This is an excellent opportunity for someone to not only bring creative and innovative ideas to the team, but learn from an experienced Head of IT, who has grown and developed with the organisation over a number of years. Our client still thrives on its family run feel and is committed to excellence and innovation in their bespoke industry. With a rich history spanning over 4 decades, they take pride in their craftsmanship and dedication to delivering high-quality products to their customers. Due to an exciting period of growth, they are looking to expand their IT offering by appointing a talented Infrastructure & Support Engineer. Key responsibilities will include assisting the Head of IT in installing, managing and upgrading: - VMware ESXi server and vCSA infrastructure Server/Backup hardware provisioning Active directory domains, security groups, permission and group policies Veeam Backups Company applications, software updates and new software projects Windows laptop/desktop OS upgrades Ensure compliance with Cyber Essentials as certified As the ideal candidate you will have: - Building and administering VMware ESXi and vCSA environments Server hardware builds, testing and provision Administering Microsoft Windows Server environments Administering Microsoft domain environments Backup and recovery support Software application installations In return you will be rewarded with a competitive basic salary, 24 days holiday, option to purchase/sell additional days, free staff parking and seasonal staff events.
May 17, 2024
Full time
Jigsaw Specialist Recruitment are delighted to be exclusively partnering an established technology company in this exciting new role. As Infrastructure & Software Engineer you will join a small, professional and extremely friendly IT team in helping them transform and upgrade their current IT systems and environment. This is an excellent opportunity for someone to not only bring creative and innovative ideas to the team, but learn from an experienced Head of IT, who has grown and developed with the organisation over a number of years. Our client still thrives on its family run feel and is committed to excellence and innovation in their bespoke industry. With a rich history spanning over 4 decades, they take pride in their craftsmanship and dedication to delivering high-quality products to their customers. Due to an exciting period of growth, they are looking to expand their IT offering by appointing a talented Infrastructure & Support Engineer. Key responsibilities will include assisting the Head of IT in installing, managing and upgrading: - VMware ESXi server and vCSA infrastructure Server/Backup hardware provisioning Active directory domains, security groups, permission and group policies Veeam Backups Company applications, software updates and new software projects Windows laptop/desktop OS upgrades Ensure compliance with Cyber Essentials as certified As the ideal candidate you will have: - Building and administering VMware ESXi and vCSA environments Server hardware builds, testing and provision Administering Microsoft Windows Server environments Administering Microsoft domain environments Backup and recovery support Software application installations In return you will be rewarded with a competitive basic salary, 24 days holiday, option to purchase/sell additional days, free staff parking and seasonal staff events.
Deerfoot IT Resources Ltd
Leicester, Leicestershire
Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a full-time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide user support for core IT systems Ensure all service SLAs are being met Assist users with 3rd party software support specific to their departments Troubleshoot basic network problems, diagnosing and solving faults, cabling and patching Produce procedural documentation and how-to guides for technicians and end users To apply for this IT Support Team Leader role, you will need previous experience in a similar role. You will also require the following: Experience with Windows, macOS, iOS, Android operating systems in a business environment utilising MDM platforms Experience with server management - Active Directory, DNS, DHCP, wireless management Excellent problem-solving skills with accuracy and attention to detail In return for your dedication, collaboration and commitment, you'll receive a generous salary of up to £32,000 p/a and a benefits package, joining a welcoming and inclusive culture. We'd love you to apply for this full-time IT Support Team Leader position in Leicester, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate positive in partnership with Ecology. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
May 17, 2024
Full time
Do you have IT Support Team Leader experience, and are you seeking a new job in Leicester? Deerfoot IT Recruitment is looking for a full-time IT Support Team Leader, and the role comes with a salary of up to £32,000 p/a and excellent benefits. To give you an idea of how this flexible role would look and feel, here are some of the things you could expect to do: Provide user support for core IT systems Ensure all service SLAs are being met Assist users with 3rd party software support specific to their departments Troubleshoot basic network problems, diagnosing and solving faults, cabling and patching Produce procedural documentation and how-to guides for technicians and end users To apply for this IT Support Team Leader role, you will need previous experience in a similar role. You will also require the following: Experience with Windows, macOS, iOS, Android operating systems in a business environment utilising MDM platforms Experience with server management - Active Directory, DNS, DHCP, wireless management Excellent problem-solving skills with accuracy and attention to detail In return for your dedication, collaboration and commitment, you'll receive a generous salary of up to £32,000 p/a and a benefits package, joining a welcoming and inclusive culture. We'd love you to apply for this full-time IT Support Team Leader position in Leicester, and we're waiting to hear from you. Please contact Deerfoot IT Recruitment today. Deerfoot IT Resources Ltd is one of the UK's leading IT Recruitment Agencies, trusted by many of the UK's leading employers. Established in 1997, we have over 25 years of experience as IT Recruitment Specialists. We will never send your CV anywhere without your authorisation and only after you have seen the complete details of this opportunity. Deerfoot is acting as an employment agency in relation to this vacancy. Each time Deerfoot sends a CV to a recruiting client, we donate £1 to The Born Free Foundation (). Deerfoot is also climate positive in partnership with Ecology. Deerfoot IT Resources Ltd is acting as an Employment Agency in relation to this vacancy.
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
May 17, 2024
Full time
2nd Line IT Support Engineer, Southwark, London. £30,000 Our market leading professional services client is looking to recruit a 2nd Line IT Support Engineer. As part of a team of dedicated engineers, you ll be providing 2nd Line and Desktop Support to the end users in their central London office, covering cutting edge hardware, software and infrastructure technologies. Supporting one of the UK s largest firms within their industry, this role combines both end-user support with more technical hands on troubleshooting. If you want to make a move into a more technical environment then I highly recommend that you apply to this role. The role: The 2nd Line IT Support Engineer will provide support to a diverse group of users, responding to incidents and requests in line with company SLA s. You ll troubleshoot desktop, telephony, network and printing errors, investigate software issues and carry out daily checks to ensure that backups are completed successfully. You will support and install hardware, software and mobile devices, and have the opportunity to administer servers and gain insight into infrastructure based technology. About you: The successful 2nd Line IT Support Engineer will need to be self-motivated, conscientious, methodical and organised, with the ability to liaise with clients at all levels of a business whilst demonstrating excellent customer service at all times. You ll possess a logical approach to problem solving and will already be experienced in a similar role. Essential skills: Minimum 1-year experience in a similar role Windows 10, MS Server 2012/2019, MS Office 365 Active Directory & Group Policy administration IP networking & telephony, DNS, DHCP Server, network and desktop hardware Customer facing skills Desirable skills: SCCM Mobile device support Sophos AV Backup software and hardware, in particular Arcserve Backup Solutions Desirable qualifications: Any of the following: MCSE/MCITP, MCP/MCTS or VCP. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
May 17, 2024
Full time
3rd Line Support Technician Location: Ringwood, Hampshire, BH24 3FW, with Hybrid option Salary: £37,000 - £42,000 + profit share and benefits + on call Hours: 37.5 hours per week Join us as a 3rd Line Support Technician! Trusted Technology Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a great team and positive company culture. We offer hybrid working at home and in our purpose-built office. We are an Employee Ownership Trust, a growing company and a recent winner of the South Coast Tech Awards, Leadership Team of the Year 2023. Benefits - we will offer you: • Company Profit Share (first £3,600 is tax free) • 22 days annual leave plus bank holidays, increasing with length of service. • Birthday as additional paid leave. • Additional paid leave (dependent on company performance). • Company sick pay policy. • Pension Scheme. • Private Medical Insurance including dental. • Free Parking • Hybrid Working • On call and weekend working additional pay. • Ongoing training and support. • Progression opportunities. • Fresh fruit, the occasional pizza and a posh coffee machine! 3rd Line Support Technician - The Role This is a fantastic career opportunity for a talented 3rd Line support technician who has demonstrable experience in Windows Server operating systems, server hardware, Azure, Office 365, and networking. 3rd Line Support Technician - The skills you ll need • Technical knowledge including but not limited to: Microsoft Server technologies; MS Server, MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. • Experience supporting large/enterprise level infrastructures. • Excellent analytical and problem-solving skills to achieve prompt resolution. • Strong experience of incident and problem management. • An understanding of service management standards and tools (ITIL) would be an advantage. • Disaster Recover, Replication and Recovery. • Storage technologies: SAN, Fibre Channel Switches etc. • IaaS and Cloud technologies; Microsoft Azure, Office 365. • Networking, including TCP/IP, DNS, WINS, DHCP, wireless. • System Management and monitoring technologies; SCOM, SCCM, MECM • Anti-virus technologies • Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please.
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
May 17, 2024
Full time
Role - SPECIALIST - DATACENTRE SERVICES Job type - Full Time Work location - London, UK Job Description: Windows Active Directory SME -L3 Experience: 10+ years Primary responsibilities include Architecture, Planning, Build, Implement and support troubleshooting issues by analysing infrastructure and application alerts and Root Cause Analysis. Create and develop patterns/templates, reference architectures and automation runbooks/scripts enabling remote execution of tasks and auto-remediation. Perform vulnerability assessment and patch management activities for system reliability, performance, compliance and business continuity. Develop process and scripts for automating post-change security/environment/quality assurance testing for production release. Address P1/P2/P3 incidents and lead/coordinate scheduled changes in a 24/7/365 service environment. Technical Skills Must have excellent communication and problem-solving skills Hands-on experience to perform system installation and troubleshooting to normalize the impacted services. Systematic problem-solving approach coupled with a strong sense of ownership and drive. Experience to design, lead and participate in Business Continuity & Disaster Recovery activities. Sound experience in troubleshooting infrastructure, Identity and access related incidents. Previous working experience as a Windows SME of at least 8 years in a mid-to-large-scale multi-geo organization Experience in designing, analysing and troubleshooting large-scale distributed systems. Experience of Domain Migration, Transformation and consolidation. In-depth knowledge of Microsoft Windows Operating system and Services; like Active Directory, Azure AD/Entra ID, ADFS, RODC, AD Integrated DNS, DHCP, IIS, RADIUS, Terminal Services, Bitlocker, Multifactor Authentication, Performance Monitoring, etc. Demonstrable ability in managing windows server 2012/2016/2019. Strong knowledge of Active Directory architecture, including domains, forests, trusts, group policies, and LDAP. Must have experience with AD Group Policies, Fine Grain Password, Security and Distribution Groups, FSMO roles, Site Links & Replication, etc. Sound knowledge and experience of networking protocols and services eg TCP/IP, UDP, ICMP, etc., MAC addresses, IP packets, DNS, SDN, OSI layers and load balancing. Sound knowledge on DNS, HTTP, LDAP, SMTP and SNMP services/protocols. Good knowledge/Experience with E-mail and Collaboration technologies such as Exchange 2012, O365/M365, SharePoint online is an advantage.
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
May 17, 2024
Contractor
We are Global IT Recruitment specialist that provides support to the clients across UK, Europe and Australia. We have an excellent job opportunity for you. Role Title: SIEM/Incident SME (Need Active DV Clearance) Location: Hybrid onsite in one of the following locations 2/3 days per week - Corsham, Portsmouth or Northallerton Duration: 6 months Role Description: Main Tech Skills required are ELK (Elastic, Logstash, Kibana) and Tanium The Cyber role is to join a growing security team responsible for designing, delivering and maintaining operational cybersecurity capabilities. Conducting pro-active, risk-based, protective monitoring on priority C4IS/networks to identify internal and external cyber-threats/attacks. This position involves a broad range of skills, including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities for specific analysis. Maintain a baseline of system security according to latest threat intelligence and evolving trends. Participate in root cause analysis of incidents in conjunction with engineers across the enterprise. Provide Subject Matter Expertise (SME) on a broad range of information security standards and best practices. Offer strategic and tactical security guidance including valuation requirement of technical controls. Be part of the CRM process Liaise with the SOC engineers to maintain up-to-date dashboards of security alerts, to allow the organisation to better respond to an incident. Document, validate and create operational processes and procedures to help develop the SOC. Assist in identifying, prioritising, and coordinating the protection of critical cyber defence infrastructure and key resources. Build, install, configure, and test dedicated cyber defence hardware. Support Junior Analysts to manage SOC systems. Previous experience of Enterprise ICS/network architectures and technologies Experience and knowledge of SIEM solutions; having the ability to identify use cases and their creation, their deployment and tuning. Experience as a mentor/coach to Junior Analysts Your profile Previous experience of utilising the MITRE ATT&CK and Cyber Kill Chain frameworks Skilled in maintaining Microsoft directory services. Skilled in using virtualisation software. Knowledge of key security frameworks (eg ISO, NIST 800-53, 800-171, 800-172, C2M2) Excellent communication skills Experience of writing Defence/Government documentation Desirable Qualifications: Broad Spectrum Cyber Course (SANS SEC401 or SEC501 or equivalent) SIEM Design, Architecture and Analyst Course (SANS SEC455 or SEC555 or equivalent) Advanced Analyst Course (SANS SEC503 or equivalent)
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems SUN Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
May 17, 2024
Full time
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems SUN Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems Sun Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web Servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 17, 2024
Full time
Your new role We are looking for a Database Administrator to develop, implement, and maintain the 24/7 corporate database infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and services. Undertake a key responsibility and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements, and data exchange and inter-operability requirements. Installation, configuration, and upgrades to database systems and applications software as required, including server virtualisation where applicable. Maintain data standards, including adherence to the Data Protection Act. Monitor and manage systems performance and usage, taking baselines, recording trends and initiation prompt and appropriate action to resolve faults and problems, maintain services and increase capacity when required. Implementation, monitoring and maintenance of agreed standards, services, access arrangements, and security measures Comply with agreed change management procedures and 'at risk' times for the implementation of changes, including taking account of organisation's requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk registers, diagrams, and action scripts Assist the Head of IT Operations with the analysis, evaluation, and procurement of hardware and software solutions required for the development and maintenance of the provision. What you'll need to succeed Substantial proven practical expertise and experience in supporting large corporate systems and applications in a large enterprise networked environment at an appropriate level of responsibility Proven knowledge of server operating systems and virtualisation techniques Proven specialist understanding, expertise and experience appropriate to a designated key responsibility A good understanding of the systems and services required to support learning, teaching, research, and university business and administration requirements. A good understanding of information security principles and best practice. Experience in: Windows and SQL server systems, Active Directory Novell Netware systems, Zenworks, e-Directory Linux (SUSE) systems Sun Solaris Unix systems, NIS+ Lotus Domino MS Exchange and mail services Web Servers, Apache, Tomcat Experience across the Oracle suite Data warehouse infrastructure, data archive solutions Storage area networks, volume management Anti-virus software Technical architectures and development environments inc JAVA, .NET and Visual C++ What you'll get in return A permanent role paying up to £53,000pa + benefits. The role is based in Hertfordshire and hybrid working is on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.