Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
IT Systems Analyst Basildon, Essex Full time, permanent Mon Friday Days Our Essex based client is a specialist machinery manufacturer employing approximately 70 staff at their purpose built design, engineering and office building near Basildon. The basic equipment is made abroad and is then shipped over for final assembly, adding controls and ancillary equipment before being tested and shipped to the customer All panel building, wiring and PLC programming is done on site and various other departments specialise in pneumatics, mechanical systems, machining, machine assembly, commissioning and documentation. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. Experience Knowledge of computer, network components and their functions Administrative knowledge of Microsoft Windows 10 client OS Experience with Microsoft Office applications Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure Good knowledge of hypervisors, virtual storage area networks, and failover clustering Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: CompTIA A+ certification or equivalent Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors Role Responsibilities Provide systems and support for customer OT (Operational Technology) IT requirements: Research, develop, and implement robust IT systems to support customer OT Assist with the development and implementation of the SQL database required for customer OT Support other departments with customer OT issues and specialised applications Maintain specification and configuration records of OT implementations Interact and support customers when required Support with protocol testing of customer OT Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: Respond to support requests Assist users with application operations Resolve 2nd line support issues Assist with 1st line support issues when required Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: Ensure routine assignments are completed, Maintain asset records, Review process performance, Generate IT process procedures Assist with the implementation and development of IT resources: Assist with the physical side of operations, Be prepared to work outside office hours, Research new technologies to align with company objectives Participate and engage with IT team interactions and contribute to the group effort: Attend team meetings, Communicate any ideas or concerns, Assist with strategic decision making, Assist with process development Assist with encouraging a healthy environment for the IT department: Keep department areas clean and tidy, Ensure the IT inventory is organised,
Apr 18, 2024
Full time
IT Systems Analyst Basildon, Essex Full time, permanent Mon Friday Days Our Essex based client is a specialist machinery manufacturer employing approximately 70 staff at their purpose built design, engineering and office building near Basildon. The basic equipment is made abroad and is then shipped over for final assembly, adding controls and ancillary equipment before being tested and shipped to the customer All panel building, wiring and PLC programming is done on site and various other departments specialise in pneumatics, mechanical systems, machining, machine assembly, commissioning and documentation. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. Experience Knowledge of computer, network components and their functions Administrative knowledge of Microsoft Windows 10 client OS Experience with Microsoft Office applications Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure Good knowledge of hypervisors, virtual storage area networks, and failover clustering Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: CompTIA A+ certification or equivalent Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors Role Responsibilities Provide systems and support for customer OT (Operational Technology) IT requirements: Research, develop, and implement robust IT systems to support customer OT Assist with the development and implementation of the SQL database required for customer OT Support other departments with customer OT issues and specialised applications Maintain specification and configuration records of OT implementations Interact and support customers when required Support with protocol testing of customer OT Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: Respond to support requests Assist users with application operations Resolve 2nd line support issues Assist with 1st line support issues when required Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: Ensure routine assignments are completed, Maintain asset records, Review process performance, Generate IT process procedures Assist with the implementation and development of IT resources: Assist with the physical side of operations, Be prepared to work outside office hours, Research new technologies to align with company objectives Participate and engage with IT team interactions and contribute to the group effort: Attend team meetings, Communicate any ideas or concerns, Assist with strategic decision making, Assist with process development Assist with encouraging a healthy environment for the IT department: Keep department areas clean and tidy, Ensure the IT inventory is organised,
Global Technology Solutions Ltd
Edinburgh, Midlothian
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Apr 18, 2024
Contractor
Job Title: Infrastructure Support Engineer III Contract length: 3-months Day rate: £340 inside ir35 through umbrella Location: Edinburgh *Must be holding SC Clearance* Site hours are: 07:00 - 16:30 Mon-Thurs and 07:00 - 13:30 Fri - hours to be agreed ROLE OVERVIEW: We are looking for customer-focused and enthusiastic 3rd line infrastructure Support Engineer with a genuine interest in solving peoples IT issues to backfill our Business As Usual services while some of our key staff support a critical project. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. The 3rd line team members are expected to be specialists at solving a variety of software issues, while minimizing disruption to our users. A successful candidate will be someone who can blend first rate customer service with first rate technical skills. Previous experience resolving 2nd and 3rd line issues in an enterprise environment is essential. DETAILED JOB DESCRIPTION: * To manage a range of technologies such as Domain Central Services (Active Directory), SCCM - to include optimisation, interoperability, and availability * Hands on experience of day to day administration of Microsoft Active Directory including creation of users, security groups, GPO's and roaming profiles * Able to identify, define and resolve complex issues with Microsoft Windows and Office applications * Coach and educate the 2nd Line Engineers, in developing their skills to improve first time fix and overall team performance * Demonstrate resilience and the resourcefulness to work effectively under pressure and to tight deadlines * Ability to author documents such as reports, policies, procedures and workflows ESSENTIALS SKILLS/QUALIFICATIONS: * Active Directory * SCCM management & operation (or similar network management system) * Microsoft WSUS (Windows Server Update Services) * Ivanti Security Controls * Ivanti Device and Application Control * Avecto Defendpoint DESIRABLE SKILLS/QUALIFICATIONS: * Citrix based VDI Infrastructure * Administering Licence Servers * Administering Managed Print Servers * ITIL Foundation * MCP/MCSE If you have the skills required, please "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Business in relation to this vacancy
Senior Developer Back End - London - 18 month Fixed Term Contract Job Title: Senior Developer Back End Contract: 18 month FTC Day rate: Up to £520/day (Inside IR-35) Location: London (4 days in office per fortnight) Hours: Full-time Start date: 13th May, 2024 Deadline for applications: 17/04/2024 Role details - Senior Developer Back End We are currently looking for an experienced Back End Developer to support a high-profile project at a renowned public sector client on an initial 18-month Fixed Term Contract. What will you be doing? The Senior Developer Back End will be responsible for the implementation, design and development of software throughout the agile development lifecycle of Revenue, Online, and Corporate Applications. The role holder provides general and/or specialist expertise to ensure that the software developed meets the quality expectations of stakeholders and standards expected. Design, develop, and configure applications, components and tools according to the technical plans set by the Development Technical Lead on agreed programmes and projects Follow and contribute to the Software Development Standards and Best Practices in the agile team and specialist area, taking ownership of complex technical development problems in support of the Development Technical Lead Organise, conduct or participate in meetings / delivery events and follow processes defined for their team to ensure quality of work and efficiency of the team Uphold the principles and standards of Technology and Data to ensure that work delivered is of high quality, well rounded, robust, very high performing, and meets the priorities set by the agile process Responsible for development plans, forecasts and development budgetary estimates, to ensure projects can be planned in a consistent and timely fashion Create technical material in support of governance processes such as architecture and change review Provide development expertise and insight to support the effective evaluation of new technologies Fixing software application defects in accordance with agreed developer operations practices What will you need? Expert agile practices with proven experience Expert in industry standard development methodologies and tools Expert in the following Technical Skills o C# .Net, C# .Net Core o TDD, Object Oriented Design, Clean Code Techniqueso Git version control Expert knowledge in Azure technologies (including but not limited to) :o API Manager, Active Directoryo Functions, Service Buso SQL Server, CosmosDB, Storage o Azure DevOpso App Insightso Azure DevOps including Pipelines and Bicep Demonstrable experience ofo Working on high-volume back office transactional systemso Payment processing systems, including card payment workflows, authorization, and settlement processeso Working with Direct Debit mechanisms and recurring payments This role is managed by Walters People entity which is a temporary recruitment agency.
Apr 18, 2024
Full time
Senior Developer Back End - London - 18 month Fixed Term Contract Job Title: Senior Developer Back End Contract: 18 month FTC Day rate: Up to £520/day (Inside IR-35) Location: London (4 days in office per fortnight) Hours: Full-time Start date: 13th May, 2024 Deadline for applications: 17/04/2024 Role details - Senior Developer Back End We are currently looking for an experienced Back End Developer to support a high-profile project at a renowned public sector client on an initial 18-month Fixed Term Contract. What will you be doing? The Senior Developer Back End will be responsible for the implementation, design and development of software throughout the agile development lifecycle of Revenue, Online, and Corporate Applications. The role holder provides general and/or specialist expertise to ensure that the software developed meets the quality expectations of stakeholders and standards expected. Design, develop, and configure applications, components and tools according to the technical plans set by the Development Technical Lead on agreed programmes and projects Follow and contribute to the Software Development Standards and Best Practices in the agile team and specialist area, taking ownership of complex technical development problems in support of the Development Technical Lead Organise, conduct or participate in meetings / delivery events and follow processes defined for their team to ensure quality of work and efficiency of the team Uphold the principles and standards of Technology and Data to ensure that work delivered is of high quality, well rounded, robust, very high performing, and meets the priorities set by the agile process Responsible for development plans, forecasts and development budgetary estimates, to ensure projects can be planned in a consistent and timely fashion Create technical material in support of governance processes such as architecture and change review Provide development expertise and insight to support the effective evaluation of new technologies Fixing software application defects in accordance with agreed developer operations practices What will you need? Expert agile practices with proven experience Expert in industry standard development methodologies and tools Expert in the following Technical Skills o C# .Net, C# .Net Core o TDD, Object Oriented Design, Clean Code Techniqueso Git version control Expert knowledge in Azure technologies (including but not limited to) :o API Manager, Active Directoryo Functions, Service Buso SQL Server, CosmosDB, Storage o Azure DevOpso App Insightso Azure DevOps including Pipelines and Bicep Demonstrable experience ofo Working on high-volume back office transactional systemso Payment processing systems, including card payment workflows, authorization, and settlement processeso Working with Direct Debit mechanisms and recurring payments This role is managed by Walters People entity which is a temporary recruitment agency.
Microsoft Specialist - SharePoint / M365 This is a fantastic opportunity for a large scale global organisation. The role is based out of their Leeds head office and forms part of the global IT function. Technical Requirements We are looking for candidates with a range of both technical and business focused skills and experience. ? Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years' experience) ? A strong understanding of SharePoint Online (administration, multi-geo, granular permissions) ? Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable) ? Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team ? Experience in Microsoft 365 migration activities, typically as part of projects or large programmes of work. Familiarisation with ShareGate and BitTitan migration tools preferred. ? A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies Preferred Skills ? Experience in managing and supporting; SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc. ? Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments ? Experience with data sovereignty situations and options to comply ? Experienced in providing technical support to IT teams and end-user support to individuals ? Experience with PowerShell would be highly desirable If the above sounds a good mix of skills apply today to be considered. Key areas are: SharePoint / M365
Apr 18, 2024
Full time
Microsoft Specialist - SharePoint / M365 This is a fantastic opportunity for a large scale global organisation. The role is based out of their Leeds head office and forms part of the global IT function. Technical Requirements We are looking for candidates with a range of both technical and business focused skills and experience. ? Deep knowledge of M365 technologies with experience of two or more of the following: Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years' experience) ? A strong understanding of SharePoint Online (administration, multi-geo, granular permissions) ? Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable) ? Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team ? Experience in Microsoft 365 migration activities, typically as part of projects or large programmes of work. Familiarisation with ShareGate and BitTitan migration tools preferred. ? A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies Preferred Skills ? Experience in managing and supporting; SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc. ? Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments ? Experience with data sovereignty situations and options to comply ? Experienced in providing technical support to IT teams and end-user support to individuals ? Experience with PowerShell would be highly desirable If the above sounds a good mix of skills apply today to be considered. Key areas are: SharePoint / M365
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Full time
On-site Support Engineer - Working with a major client in Cambridge Up to £45,000 (depending on experience) Our client, a well-established specialist IT MSP based in the heart of London. They support some of UK's top financial clients. They are looking for an enthusiastic 2nd Line On-site Engineer to come and join their team and work with a key client of theirs based in Cambridge. In this position you will get a chance to work with some of the latest technologies on the market, expanding across Mac and Windows OS. You will be part of a team that manages the life cycle of service incidents, service requests and change requests which delivers all the elements of a high-quality service to both internal and external partners in a timely and accurate manner. Key Skills and Experience: Experience supporting and managing a primarily Mac based estate, end user both remote and deskside. Experience of maintaining and administering solutions based on cloud-based platforms including AWS, Microsoft Azure and Office365, and the ability to evidence automating processes and procedures to reduce manual effort. Broad and strong technical background with the Mac and Microsoft experience. Any experience with administering a Local Area Network (LAN Switches, Access Points etc) would be advantageous. Extensive experience in delivering desk side support to Senior Executive level end-users. Minimum of 3+ years' experience within a similar role. Role and Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. Providing end-user technical support, workarounds and resolutions within Service Level Agreements (SLA's). Provide technical support for multi-function devices, Telephony equipment and other specialised IT equipment. Escalate issues to relevant vendors/support functions as needed. To administer and maintain customers Active Directory, User accounts, Group Policy and File access control to agreed standards. To develop, own and maintain customers technical site documentation - to include but not limited to Asset inventory, change management processes and Cyber policies. To promote Cyber awareness within the Customers community to help protect customers assets and data. Tech/Qualifications: Mac - OSX Support JAMF Microsoft OS: Windows 7, Windows 10; Microsoft 365; Microsoft Azure; Don't miss out on this amazing opportunity - apply now with your most up to date CV! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 18, 2024
Full time
Salary £35,392 Hybrid Work Pattern 27-day Holiday plus Bank Holidays I am currently recruiting for a public sector organisation seeking a dedicated and skilled IT Operations Engineer to join our team. This is an exciting opportunity to be part of a team responsible for providing a responsive technical service, managing systems, and installing upgrades or new systems. Key Responsibilities: Must have worked with Active H and have experience of doing configuration. Experience of operating within a ticket system, and managing business as Usage Experience of working with Active Directory & VMware Experience of MS Exchange Server Requirements: Proven experience in a similar role. Strong analytical and problem-solving skills. In-depth knowledge of server, storage, network, and cloud infrastructure. The ability to work in a team and manage complex systems. Due to the highly technical nature of this post, the successful candidate will be required to have a deep understanding of IT operations and infrastructure. If you are a problem solver, have a keen eye for detail, and are looking for a challenging role in a dynamic environment, I would like to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Our client are seeking a motivated and experienced 2nd Line IT Support Engineer to join their expanding team based in Wool, Dorset. The 2nd Line IT Engineer will take ownership and manage tickets through resolution. You'll be troubleshooting, maintaining, and supporting a wide range of systems. This will be a customer-focused role so good communication skills is essential. This is a 2nd line role so good 2nd Line Support experience is also essential. Skills / Experience - please note that it is not essential to have all of these skills so please dont be put off if you don't have experience in everything. If you have a number of the below, please apply! Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix (XenApp/XenDesktop) Sharepoint 2010/2013 This is a site-based role - Monday-Friday in the offices. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Apr 18, 2024
Full time
Our client are seeking a motivated and experienced 2nd Line IT Support Engineer to join their expanding team based in Wool, Dorset. The 2nd Line IT Engineer will take ownership and manage tickets through resolution. You'll be troubleshooting, maintaining, and supporting a wide range of systems. This will be a customer-focused role so good communication skills is essential. This is a 2nd line role so good 2nd Line Support experience is also essential. Skills / Experience - please note that it is not essential to have all of these skills so please dont be put off if you don't have experience in everything. If you have a number of the below, please apply! Microsoft Exchange Active Directory Cloud (Azure, AWS or Google cloud) SCCM Office 365 Mobile Device Management Intune Windows Servers (full range) Server Virtualisation (HyperV / VMWare) Local Area Networking Symantec Products Cisco LAN/WAN (routers, switches, ASAs) Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls Citrix (XenApp/XenDesktop) Sharepoint 2010/2013 This is a site-based role - Monday-Friday in the offices. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
IT Technical Support Consultant Leeds We are supporting our client, a global organisation specialising in Consultancy Services to the natural resources, infrastructure, and property markets worldwide, who are looking to recruit a Technical Support Consultant to work within their globally distributed IT team, to provide IT technical support from their Leeds office to all their users across the global business. Essential Skills: Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 & 11 Enterprise, MS365 including Exchange online, Office, Endpoint manager, etc. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Responsibilities will include: Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds. Support of the IT environment, including servers, systems, networks, and other devices To assist on various projects and upgrades to meet business s goals. Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals. Monitor daily backups, manage asset database, and control software register. Build positive working relationships with the business. Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities). Core Technical Experience: All round IT support specialist with at least three years experience of hands-on, remote and telephone support. Experience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment Hands-on experience of LAN, WAN and VPN, troubleshooting and support Proven track record of working in a support environment supporting multiple users across multiple locations. Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.), Antivirus (MS Defender), Veritas BackupExec, etc. Ability to support a wide range of desktop applications. Deploying image / software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register. Core Behavioural Skills: Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language. Team-player. Analytically minded, able to break down and understand information. Must be comfortable with working in a fast-moving, dynamic environment. Strongly customer-focused, used to providing support to demanding users. Good organisational skills, used to managing and prioritising own workload. Ability to report on progress, timescales, outstanding and completed activities. Salary: £28,000 Fully office based in Leeds for first 6 months, then 4 days p/w office based on a rota system with other members of the team.
Apr 18, 2024
Full time
IT Technical Support Consultant Leeds We are supporting our client, a global organisation specialising in Consultancy Services to the natural resources, infrastructure, and property markets worldwide, who are looking to recruit a Technical Support Consultant to work within their globally distributed IT team, to provide IT technical support from their Leeds office to all their users across the global business. Essential Skills: Excellent interpersonal and PC support skills, User & Server Administration, Active Directory & Azure AD, MS Windows 10 & 11 Enterprise, MS365 including Exchange online, Office, Endpoint manager, etc. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Responsibilities will include: Provide day to day IT support to all our people, including call logging, troubleshooting, IT admin tasks such as new user setup, password resets, and PC builds. Support of the IT environment, including servers, systems, networks, and other devices To assist on various projects and upgrades to meet business s goals. Assist in office moves and changes with respect to the installation and changes to the IT and Voice infrastructures and all associated peripherals. Monitor daily backups, manage asset database, and control software register. Build positive working relationships with the business. Duties will vary and be revised due to the nature of the IT Support environment (the above is a guide and not a comprehensive list of responsibilities). Core Technical Experience: All round IT support specialist with at least three years experience of hands-on, remote and telephone support. Experience of user administration, Active Directory, Microsoft Exchange 365, and Outlook in a corporate environment Hands-on experience of LAN, WAN and VPN, troubleshooting and support Proven track record of working in a support environment supporting multiple users across multiple locations. Supporting and troubleshooting Office 365 products (MS Teams, One Drive, SharePoint etc.), Antivirus (MS Defender), Veritas BackupExec, etc. Ability to support a wide range of desktop applications. Deploying image / software through Intune/SCCM Experience of ITIL based call management system, e.g., FreshService Basic understanding of managing hardware and software assets and control software register. Core Behavioural Skills: Confident individual with good interpersonal skills, able to deal with people at all levels and communicate to users in a clear, non-technical language. Team-player. Analytically minded, able to break down and understand information. Must be comfortable with working in a fast-moving, dynamic environment. Strongly customer-focused, used to providing support to demanding users. Good organisational skills, used to managing and prioritising own workload. Ability to report on progress, timescales, outstanding and completed activities. Salary: £28,000 Fully office based in Leeds for first 6 months, then 4 days p/w office based on a rota system with other members of the team.
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance. Look forward to your response at earliest.
Apr 18, 2024
Full time
Position: Windows/Dell Infra Admin Location: Rugby, UK Duration: Permanent JOB DESCRIPTION: As a Senior Windows Infrastructure Admin/Engineer, you'll have a broad remit of responsibilities across the entire Windows infrastructure, service operations and support, including Active Directory, DNS, DHCP, Group policy, MFA (Multi-Factor Authentication) and Windows Server 2003 to 2012 R2 and Widows desktop solutions. You will proactively troubleshoot complex issues, devising innovative solutions and proactively introducing improvements, enhancements, and automation. Working with a wide variety of platforms and programming languages, you will be a key player in delivering a reliable, high-quality trading environment as part of a diverse, globally distributed team. Essential Responsibilities/Qualifications: Take ownership of Active Directory and Windows Server infrastructure, service operations and support. Proven track record in a similar role supporting and maintaining Microsoft AD & Server Environments. Lead on all phases of Active Directory and Windows Server estate life cycle management. Lead on troubleshooting Active Directory, DNS, DHCP, MFA and Group Policy issues. Strong technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components. Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems. Strong Windows Support Skills - 2012 to 2019. Experience in supporting MS Exchange. Experience in Microsoft 365 services and Endpoint Manager Good knowledge of VMWare ESX. Strong PowerShell, SCCM and SCOM skills. Contribute to IT infrastructure related security, maintenance, performance, capacity, and life cycle management. Contribute reports on infrastructure operations, services, and major incidents. Create and maintain work plans, design, and operations documentation sets. Create and review change requests to support project delivery and operational change. Work as part of a team to deliver complex solutions as lead specialist, project team resource or technical support. Good understanding of ITIL & related processes. Liaise with third parties and vendors. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Experience writing process documentation including operational support guidelines, policies, and procedures. Strong Change management, Incident Management and Problem Management processes. Ability to create and maintain technical and design documents. Must be willing to work out of Rugby, UK site (subject to COVID regulations). Candidate must have the valid SC Clearance. Look forward to your response at earliest.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 18, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We have an opportunity for an ICT Cloud Infrastructure Specialist to join our client based in Stockton-on-Tees, responsible for delivering a broad range of key ICT infrastructure tasks, projects and initiatives. This is a full-time permanent role with an attractive salary on offer working for a Company with over 25 years experience providing operations management, engineering services and energy management solutions. Responsibilities: Support and influence the clients cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure) Ensure the reliability, scalability, and security of our cloud infrastructure Monitor and optimise the performance and cost of our cloud infrastructure Troubleshoot and resolve issues related to cloud infrastructure Requirements: Microsoft certified cloud qualifications such as Azure Administrator Associate Experience in a cloud infrastructure support, engineering or development role Experience of on prem to cloud migration projects Knowledge on AVD s, Azure AD, Azure infrastructure (servers, AVD s, networking etc), Intune, Autopilot and M365 Services (Exchange, Teams etc) Experience with monitoring, performance optimisation and cost management tools Experienced of VMware, Active Directory and Windows Server Working hours are 37.5 hours per week with hybrid working available. If this ICT Cloud Infrastructure Specialist role is of interest, please submit your CV for consideration.
Apr 18, 2024
Full time
We have an opportunity for an ICT Cloud Infrastructure Specialist to join our client based in Stockton-on-Tees, responsible for delivering a broad range of key ICT infrastructure tasks, projects and initiatives. This is a full-time permanent role with an attractive salary on offer working for a Company with over 25 years experience providing operations management, engineering services and energy management solutions. Responsibilities: Support and influence the clients cloud transformation roadmap by assisting with the design, implementation, and maintenance our cloud infrastructure (Azure) Ensure the reliability, scalability, and security of our cloud infrastructure Monitor and optimise the performance and cost of our cloud infrastructure Troubleshoot and resolve issues related to cloud infrastructure Requirements: Microsoft certified cloud qualifications such as Azure Administrator Associate Experience in a cloud infrastructure support, engineering or development role Experience of on prem to cloud migration projects Knowledge on AVD s, Azure AD, Azure infrastructure (servers, AVD s, networking etc), Intune, Autopilot and M365 Services (Exchange, Teams etc) Experience with monitoring, performance optimisation and cost management tools Experienced of VMware, Active Directory and Windows Server Working hours are 37.5 hours per week with hybrid working available. If this ICT Cloud Infrastructure Specialist role is of interest, please submit your CV for consideration.
London Borough of Harrow is looking for a Platform Specialist, specifically focusing on the User Collaboration Service to join the IT Team. The post holder will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. They will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of Harrow policies for the full Office 365 E5 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. The post holder also will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. The postholder will play a significant role in the Windows 11 roll out. This post is eligible for LGPS Pensions Scheme with a 24.87% Employer's contribution. Please note: This is 1 year fixed term contract For exceptional candidates, we will consider hiring on a permanent basis. The successful applicant will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the Council, and with professional ICT practitioners and external agencies and suppliers.
Apr 17, 2024
London Borough of Harrow is looking for a Platform Specialist, specifically focusing on the User Collaboration Service to join the IT Team. The post holder will be responsible for configuring and managing the Office 365 environment and automating tasks using PowerShell. They will be resolving incidents, investigating and solving problems and liaising with other teams and third parties to ensure proper implementation of all user collaboration related solutions. The purpose of the role will be to support the creation and implementation of Harrow policies for the full Office 365 E5 product suite, and provide ongoing administrative end user support and management of Office 365 services including Email, OneDrive, Teams, SharePoint and PowerShell Scripting. The post holder also will be developing plans and implementing a move of desktops to Microsoft Endpoint Manager, and be the main escalation point for on-site support staff to resolve Office 365 issues and problems. The postholder will play a significant role in the Windows 11 roll out. This post is eligible for LGPS Pensions Scheme with a 24.87% Employer's contribution. Please note: This is 1 year fixed term contract For exceptional candidates, we will consider hiring on a permanent basis. The successful applicant will have: Degree level education In-depth understanding and subject matter expertise of Office 365, Windows Server Technologies, Exchange Online, Active Directory (AD) & Azure AD Production experience (circa 2000 plus users) in managing SCCM, InTune, EndPoint Manager and other end user device management technologies. Basic SharePoint development skills and experience in promoting Microsoft user collaboration tools within an organisation. Basic understanding of Firewall and layer 3 networking. Good interpersonal skills and the ability to inspire confidence in client teams and provide an efficient and client centred service. Good communication skills (verbal and written), and be able to communicate effectively with managers and employees across the Council, and with professional ICT practitioners and external agencies and suppliers.
Job Title: IT Support Engineer Location: Tewkesbury, Gloucestershire Role Type: Full time / Permanent The role You will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide 1st and 2nd line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. This role is full time and permanent at 37 hours per week and will be based in Tewkesbury. Essential experience of the IT Support Specialist: We are ultimately looking for someone with a passion for I.T who is enthusiastic and eager to learn and we will provide the necessary training for the right applicant. However, experience in the below would be beneficiary: Linux administration Virtualisation management (VMWare) Windows administration Active Directory and authentication administration System data flow ITIL service manager ITIL asset manager Problem solving / troubleshooting Qualifications for the IT Support Specialist: Please note that this position is subject to enhanced national security vetting. The successful candidate must be a sole UK national who is able to satisfy Ministry of Defence security requirement. The successful candidate will be required to undergo a security clearance and must be a British national. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 17, 2024
Full time
Job Title: IT Support Engineer Location: Tewkesbury, Gloucestershire Role Type: Full time / Permanent The role You will help to enhance an existing busy team, bringing continuous professionalism and knowledge to the service provided to our prestigious customers. You will provide 1st and 2nd line support for bespoke and niche systems, including incident management, system commissioning, provision of technical advice and asset and system management. This role is full time and permanent at 37 hours per week and will be based in Tewkesbury. Essential experience of the IT Support Specialist: We are ultimately looking for someone with a passion for I.T who is enthusiastic and eager to learn and we will provide the necessary training for the right applicant. However, experience in the below would be beneficiary: Linux administration Virtualisation management (VMWare) Windows administration Active Directory and authentication administration System data flow ITIL service manager ITIL asset manager Problem solving / troubleshooting Qualifications for the IT Support Specialist: Please note that this position is subject to enhanced national security vetting. The successful candidate must be a sole UK national who is able to satisfy Ministry of Defence security requirement. The successful candidate will be required to undergo a security clearance and must be a British national. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.
Apr 17, 2024
Full time
Infrastructure Support Engineer - eDV £30,000 - £76,000 Based in Hampshire (on-site) iO Associates is currently recruiting for an Infrastructure Support Engineer with eDV clearance for our client within the National Security sector. This organisation is a major player in providing cutting-edge, mission critical services and solutions focused on matters of National Security. They are leading the way in the research and development of technologies which transform the way in which we think about national security. On offer is an opportunity where no two days are alike, where each challenge will drive you to improve your skills and innovate at the very forefront of the technological landscape. My client has consistently pioneered new solutions to everyday problems, such as harnessing data in the world of professional sporting events, in addition to their ground-breaking work in national security. They have fostered an environment that ensures you are always a step-ahead of the latest trends - as you are working where they are being developed. As an Infrastructure Support Engineer, you will require a synthesis of communication skills and adaptability will enable you to provide resolution to incidents for a range of stakeholders and end-users. You will be working to proactively manage and support secure environments that are vital to the continued security of the nation. You should be capable of administrating ESXi & vCentre environments, in addition to troubleshooting SAN and NAS storage. Familiarity with the below skills will be advantageous: VMWARE Linux & Windows Gitlab Atlassian Gitlab Active Directory Remote desktop services If you are an Infrastructure Support specialist looking to change your day-to-day for an environment where you can make a difference, send an updated CV.
Our client is seeking IAM Consultant with expertise in ForgeRock. This is a 12 months FTE role in London, UK. Primary Skills: ForgeRock Identity Cloud (at least 2 projects completed) ForgeRock Identity Platform Java/J2EE Role Details: 5 years of experience on Implementation, Configuration, Development and administration and Operations using ForgeRock CIAM solutions - On-premise and Cloud. Experience in developing ForgeRock OpenAM/AM Custom Authentication modules. Hands-on experience in the installation and configuration of ForgeRock OpenAM on Windows, UNIX/Linux platforms with Open DJ/Active Directory/LDAP. Experience in implementing Single Sign-On/Social Sign-On/Mobile Authentication & Authorization/Intelligent Authentication/Federation/Web & API Protection/MFA/Self-Service for applications using OpenAM. Strong understanding of ForgeRock Directory Services( Open DS), Oracle Unified Directory, ForgeRock Access Manager ( OpenAM ), ForgeRock Identity Gateway. Experience in session management, authorization policies, adapter & rule/policy customization, adapter customization, UI customization, Fedlet, JavaScript, Groovy, build & deployment. Experience on utilities such as Amster, Configurator, Admin tools, Web Agents and Java Agents. Experience on implementing solutions using SAML, WS-Trust, OAuth, Kerberos, OpenID Connect and REST API. Experience in setting up Authentication Trees of ForgeRock AM. Secondary Skills CIAM certifications with ForgeRock, OKTA, Auth0, OneLogin, etc. Industry certifications like CISSP, Azure & AWS related certifications would be plus. Note: Only Support experience on ForgeRock will be considered
Apr 17, 2024
Full time
Our client is seeking IAM Consultant with expertise in ForgeRock. This is a 12 months FTE role in London, UK. Primary Skills: ForgeRock Identity Cloud (at least 2 projects completed) ForgeRock Identity Platform Java/J2EE Role Details: 5 years of experience on Implementation, Configuration, Development and administration and Operations using ForgeRock CIAM solutions - On-premise and Cloud. Experience in developing ForgeRock OpenAM/AM Custom Authentication modules. Hands-on experience in the installation and configuration of ForgeRock OpenAM on Windows, UNIX/Linux platforms with Open DJ/Active Directory/LDAP. Experience in implementing Single Sign-On/Social Sign-On/Mobile Authentication & Authorization/Intelligent Authentication/Federation/Web & API Protection/MFA/Self-Service for applications using OpenAM. Strong understanding of ForgeRock Directory Services( Open DS), Oracle Unified Directory, ForgeRock Access Manager ( OpenAM ), ForgeRock Identity Gateway. Experience in session management, authorization policies, adapter & rule/policy customization, adapter customization, UI customization, Fedlet, JavaScript, Groovy, build & deployment. Experience on utilities such as Amster, Configurator, Admin tools, Web Agents and Java Agents. Experience on implementing solutions using SAML, WS-Trust, OAuth, Kerberos, OpenID Connect and REST API. Experience in setting up Authentication Trees of ForgeRock AM. Secondary Skills CIAM certifications with ForgeRock, OKTA, Auth0, OneLogin, etc. Industry certifications like CISSP, Azure & AWS related certifications would be plus. Note: Only Support experience on ForgeRock will be considered
Your new company Hays are working with an organisation based in Trowbridge looking to recruit apermanent IT Infrastructure Engineer who specialises in the M365 stack. The role offers hybridworking, 3 days per week on site in Trowbridge (Parking available on site). Therole is paying up to £55,000pa depending on experience. You'll also work for an established company going through an exciting period of growth and IT modernisation. Your new role Withinthe role you will join the IT Infrastructure function to support the continual improvement of the organisations M365 tenant, ensuring effective use and best practice. You'll provide technical expertise across the M365 suite including Azure, Sharepoint, Teams, Power BI, Exchange online etc. You will provide recommendations and guidance regarding M365 services and act as the SME within the IT infrastructure function. What you'll need to succeed To be considered for this role, you will need to have experience supporting M365 implementations in medium to large organisations. You'll have good technical knowledge of Azure active directory, OneDrive, SharePoint and MS Teams. Exposure to powershell & Microsoft EMS would be beneficial, and you will also need to be able to work with various stakeholders across the organisation and help drive the strategic IT services modernisation programme. What you'll get in return In return you willwork in an important role with a fantastic employer. You will have a lot ofautonomy in this position but also work closely with key stakeholders and staffacross the wider IT directorate. You will be exposed to interesting project-basedwork from day 1. You will enjoy the flexibility of working from home 2 days perweek (3 days in office, parking on site). You will also work for an ethical andsustainable business who are current members of a number of initiatives andpacts. The salary is up to £55,000pa depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 17, 2024
Full time
Your new company Hays are working with an organisation based in Trowbridge looking to recruit apermanent IT Infrastructure Engineer who specialises in the M365 stack. The role offers hybridworking, 3 days per week on site in Trowbridge (Parking available on site). Therole is paying up to £55,000pa depending on experience. You'll also work for an established company going through an exciting period of growth and IT modernisation. Your new role Withinthe role you will join the IT Infrastructure function to support the continual improvement of the organisations M365 tenant, ensuring effective use and best practice. You'll provide technical expertise across the M365 suite including Azure, Sharepoint, Teams, Power BI, Exchange online etc. You will provide recommendations and guidance regarding M365 services and act as the SME within the IT infrastructure function. What you'll need to succeed To be considered for this role, you will need to have experience supporting M365 implementations in medium to large organisations. You'll have good technical knowledge of Azure active directory, OneDrive, SharePoint and MS Teams. Exposure to powershell & Microsoft EMS would be beneficial, and you will also need to be able to work with various stakeholders across the organisation and help drive the strategic IT services modernisation programme. What you'll get in return In return you willwork in an important role with a fantastic employer. You will have a lot ofautonomy in this position but also work closely with key stakeholders and staffacross the wider IT directorate. You will be exposed to interesting project-basedwork from day 1. You will enjoy the flexibility of working from home 2 days perweek (3 days in office, parking on site). You will also work for an ethical andsustainable business who are current members of a number of initiatives andpacts. The salary is up to £55,000pa depending on experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Apr 17, 2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable. This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server/Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server / Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification
Apr 17, 2024
Full time
Service Desk Engineer - Manufacturing Company - £38k + Package 2nd Line Support Engineer required by a leading manufacturing company to take on a challenging new role. This is an excellent opportunity for someone who wants to advance their career towards a more independent role, with exposure to a wider range of technology solutions. Reporting to the IT Operations & Infrastructure Manager, the service desk engineer will ensure that solutions are well-maintained and supportable.This role would suit a Senior Service Desk & End-User Compute Engineer who has a broad background supporting across a variety of technologies. An excellent training and development programme including a budget for external training and certifications, so progression opportunities in this role are fantastic. Overview: Permanent role with a salary of up to £38k basic + benefits package. Fully onsite position, no hybrid options available. Portbury office 4 days a week and 1 day a week at their office in Trowbridge to be part of the wider team. Working hours are Monday-Friday, 8:00am - 4:30pm. Available for out of hours support for any critical production issues. Requirements: Experience providing 2nd line technical support and desk side support Windows Server / Print Services Active Directory Advanced knowledge in Computer Hardware Advanced knowledge in Common Software applications Advanced knowledge in Microsoft Operating system Proficient knowledge in Printer Hardware Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices Proficient knowledge in Ticketing software Microsoft Office & Office 365 applications Desired Skills: VMware virtualisation knowledge. Network and server hardware and components IT qualifications may include A+ Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in desktop area Microsoft Office Specialist (MOS) certification