Randstad Sourceright
Newcastle Upon Tyne, Tyne And Wear
Job title : IT Service Desk Analyst NE12 8BU Length: 12 months temporary contract to permanent Work hour: This Position is on a rotational shift pattern: 3 rotations: 7:30-15:30, 8:15-16:15 and 9:30-17:30 Pay Rate: £12.05/hour PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a IT Service Desk Analyst for a FM Services and Engineering company on a 12 months temporary contract to permanent. This position is on a rotational shift pattern which alternates each week. Some of the other duties will include but are not limited to: Answer calls and respond to ITSM tickets within agreed KPI targets whilst adhering to quality monitoring guidelines. Provision of first line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation and resolution where possible. Retention of end-to-end ownership and working with IT resolver groups and third parties where required. Utilise diagnostic utilities to aid with troubleshooting to achieve first time resolution. Including but not limited to: ? Initial diagnostics and support of user logon issues ? Initial diagnostics and support of end user computing hardware and software issues ? Initial diagnostics and support of Microsoft O365 applications and services ? Initial diagnostics and support of core business applications ? Initial diagnostics and support of network and remote connectivity issues Communicate incident resolution or request fulfilment to the customer. Log all customer issues in the ITSM system accurately and in full detail, completing all administration within timescales and to a high level of accuracy. Adhere to effective ITSM queue management. Requirements for this position: Qualification in the field of Information Technology and / or equivalent work experience. A good technical background with knowledge of common software packages and a broad understanding of IT Infrastructures. Knowledge of basic computer hardware Experience of desktop operating systems, including Microsoft Windows 10, Microsoft Azure, Office 365 and a broad understanding of IT related permissions. If this isn't the role you're looking for right now, please visit our contractor portal below where you will see all of our live roles and communities to join:
Mar 29, 2024
Full time
Job title : IT Service Desk Analyst NE12 8BU Length: 12 months temporary contract to permanent Work hour: This Position is on a rotational shift pattern: 3 rotations: 7:30-15:30, 8:15-16:15 and 9:30-17:30 Pay Rate: £12.05/hour PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services are currently recruiting for a IT Service Desk Analyst for a FM Services and Engineering company on a 12 months temporary contract to permanent. This position is on a rotational shift pattern which alternates each week. Some of the other duties will include but are not limited to: Answer calls and respond to ITSM tickets within agreed KPI targets whilst adhering to quality monitoring guidelines. Provision of first line support, including but not limited to triage and appropriate troubleshooting, correct incident categorisation and resolution where possible. Retention of end-to-end ownership and working with IT resolver groups and third parties where required. Utilise diagnostic utilities to aid with troubleshooting to achieve first time resolution. Including but not limited to: ? Initial diagnostics and support of user logon issues ? Initial diagnostics and support of end user computing hardware and software issues ? Initial diagnostics and support of Microsoft O365 applications and services ? Initial diagnostics and support of core business applications ? Initial diagnostics and support of network and remote connectivity issues Communicate incident resolution or request fulfilment to the customer. Log all customer issues in the ITSM system accurately and in full detail, completing all administration within timescales and to a high level of accuracy. Adhere to effective ITSM queue management. Requirements for this position: Qualification in the field of Information Technology and / or equivalent work experience. A good technical background with knowledge of common software packages and a broad understanding of IT Infrastructures. Knowledge of basic computer hardware Experience of desktop operating systems, including Microsoft Windows 10, Microsoft Azure, Office 365 and a broad understanding of IT related permissions. If this isn't the role you're looking for right now, please visit our contractor portal below where you will see all of our live roles and communities to join:
The role: We are working with a market leading organisation who are looking for an experienced Digital Workspace Manager to optimise and lead their Digital Workspace strategy whilst leading a developing team of Digital Workspace Engineers. To be successful in this role, you will have experienced in working on collaboration platforms and digital workspace evolution to support an enterprise wide transformation. What you will be doing: You will oversee the line management of a growing team of Digital Workspace engineers. You will design, develop, and execute a digital workspace strategy that is in sync with the organisation's objectives. As the Digital Workplace Manager, you will advocate for a user-centric design approach to the digital workspace. You will implement security protocols to protect digital assets and confidential data. You will manage stakeholders, addressing their concerns and changes, and maintain relationships with vendors and service providers to ensure the effective delivery of digital workspace solutions. Regularly and promptly deliver management reports on metrics, usage patterns, and key performance indicators related to the digital workspace. Who you will be: A minimum of 2 years in a leadership or management position, and at least 3 years of experience in an End User Computing (EUC) or Digital workspace role. Demonstrated expertise in overseeing digital workspaces, collaboration platforms, and associated technologies. Experience in project management, particularly in leading teams across different functions. Possesses an analytical thought process and the ability to make decisions based on data. If you are ready for a new challenge and you have experience working in or leading a digital workspace or EUC, please get in touch!
Mar 28, 2024
Full time
The role: We are working with a market leading organisation who are looking for an experienced Digital Workspace Manager to optimise and lead their Digital Workspace strategy whilst leading a developing team of Digital Workspace Engineers. To be successful in this role, you will have experienced in working on collaboration platforms and digital workspace evolution to support an enterprise wide transformation. What you will be doing: You will oversee the line management of a growing team of Digital Workspace engineers. You will design, develop, and execute a digital workspace strategy that is in sync with the organisation's objectives. As the Digital Workplace Manager, you will advocate for a user-centric design approach to the digital workspace. You will implement security protocols to protect digital assets and confidential data. You will manage stakeholders, addressing their concerns and changes, and maintain relationships with vendors and service providers to ensure the effective delivery of digital workspace solutions. Regularly and promptly deliver management reports on metrics, usage patterns, and key performance indicators related to the digital workspace. Who you will be: A minimum of 2 years in a leadership or management position, and at least 3 years of experience in an End User Computing (EUC) or Digital workspace role. Demonstrated expertise in overseeing digital workspaces, collaboration platforms, and associated technologies. Experience in project management, particularly in leading teams across different functions. Possesses an analytical thought process and the ability to make decisions based on data. If you are ready for a new challenge and you have experience working in or leading a digital workspace or EUC, please get in touch!
Computer Futures
Newcastle Upon Tyne, Tyne And Wear
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organization. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Mar 28, 2024
Full time
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organization. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
CBSbutler Holdings Limited trading as CBSbutler
Newcastle Upon Tyne, Tyne And Wear
Service Manager + Location: Newcastle + Working Module: Hybrid + Salary: 40,000 - 50,000 Per Annum + Must hold Right to work The Role: The Service Manager will report directly to the Senior Service Manager and form part of our NOC team in Newcastle, this role is pivotal in providing customer support to our clients. Key Responsibilities and Duties: This role will lead Operational Customer Service Management, providing ITIL standard incident, problem and change management support for all customers. Incident Management - Help manage major/complex incidents where required through to resolution/service restoration by collaborating internally with Ops, Engineering, NOC and Technical support and externally with carriers & partner vendors/suppliers. Manage customer escalations (Subsea and terrestrial),'trouble to resolve' process including field technicians in-line with iNOC. Service Reviews - Conduct monthly/Quarterly reviews with clients discussing operational service and any queries/complaints they may have. Help to produce data analytical reports based on common trends for customers. This will include Service Availability reports, SLA's , Ticket Volume, Change performance. Problem Management - Drive Root Cause Analysis (RCA) and eradication planning across incidents to ensure performance improvement is delivered, ticket resolution within SLA and clear understanding of the root causes of the problems. Change Management - Co-ordination and reporting of all changes. Weekly/Monthly reviews of changes past/future, reporting on change statistics and performance. Vendor management - Coordination collaborating with Tier 3 Operations when troubleshooting and planning network upgrades/delivery roadmaps. Process Design - Design, enhance and implement processes within the NOC. Ensuring the process delivers an optimal experience for our NOC engineers and achieves the outcome effectively. Identify and improve efficiency in current processes internally. Ensuring all KPIs and SLAs are met for service and network availability. Follow up with vendor or network provider for full RFO, lessons learned, and optimised process or configuration where required. Internal communications as appropriate of service impacting incidents / escalations. Continuous improvement operational performance ethos. Drive and deliver positive trends to reduce incident volumes, increase network availability, eradicate repeat incidents and decrease incident durations. Travel and training may be required from time to time across various sites. Key Skills and Competencies: 5-10 years experience managing Incident, Problem and Change activities & processes. Network and/or Facility management experience beneficial. Previous Vendor and Carrier management experience. Ability to build effective working relationships with all levels of the business and across all functions Strong ITIL background throughout Incident, Problem, Change and Configuration management processes. Ability to work in a fast paced environment, managing several tasks and projects concurrently. Strong Systems background across, ticketing, monitoring, reporting and administration. Reporting skills and experience, Excel or other tools/systems. Previous Network , Telco, Subsea experience a distinct advantage
Mar 28, 2024
Full time
Service Manager + Location: Newcastle + Working Module: Hybrid + Salary: 40,000 - 50,000 Per Annum + Must hold Right to work The Role: The Service Manager will report directly to the Senior Service Manager and form part of our NOC team in Newcastle, this role is pivotal in providing customer support to our clients. Key Responsibilities and Duties: This role will lead Operational Customer Service Management, providing ITIL standard incident, problem and change management support for all customers. Incident Management - Help manage major/complex incidents where required through to resolution/service restoration by collaborating internally with Ops, Engineering, NOC and Technical support and externally with carriers & partner vendors/suppliers. Manage customer escalations (Subsea and terrestrial),'trouble to resolve' process including field technicians in-line with iNOC. Service Reviews - Conduct monthly/Quarterly reviews with clients discussing operational service and any queries/complaints they may have. Help to produce data analytical reports based on common trends for customers. This will include Service Availability reports, SLA's , Ticket Volume, Change performance. Problem Management - Drive Root Cause Analysis (RCA) and eradication planning across incidents to ensure performance improvement is delivered, ticket resolution within SLA and clear understanding of the root causes of the problems. Change Management - Co-ordination and reporting of all changes. Weekly/Monthly reviews of changes past/future, reporting on change statistics and performance. Vendor management - Coordination collaborating with Tier 3 Operations when troubleshooting and planning network upgrades/delivery roadmaps. Process Design - Design, enhance and implement processes within the NOC. Ensuring the process delivers an optimal experience for our NOC engineers and achieves the outcome effectively. Identify and improve efficiency in current processes internally. Ensuring all KPIs and SLAs are met for service and network availability. Follow up with vendor or network provider for full RFO, lessons learned, and optimised process or configuration where required. Internal communications as appropriate of service impacting incidents / escalations. Continuous improvement operational performance ethos. Drive and deliver positive trends to reduce incident volumes, increase network availability, eradicate repeat incidents and decrease incident durations. Travel and training may be required from time to time across various sites. Key Skills and Competencies: 5-10 years experience managing Incident, Problem and Change activities & processes. Network and/or Facility management experience beneficial. Previous Vendor and Carrier management experience. Ability to build effective working relationships with all levels of the business and across all functions Strong ITIL background throughout Incident, Problem, Change and Configuration management processes. Ability to work in a fast paced environment, managing several tasks and projects concurrently. Strong Systems background across, ticketing, monitoring, reporting and administration. Reporting skills and experience, Excel or other tools/systems. Previous Network , Telco, Subsea experience a distinct advantage
The Company: A global FinTech company are in the process of a merger with another global Fintech. The business is going through a process of technical transformation and is looking for passionate and proactive team members to join them on the journey. This company has offices across the UK and has a tech hub in Newcastle upon Tyne. They have a supportive and friendly culture which aim to support you in professional development. The role: A global FinTech is looking for an Integrations Engineer to join an innovative team. This role involves analysing system requirements, designing and developing APIs, coding, and ensuring smooth integration of software applications. The ideal candidate will be adept at performance optimisation, testing, debugging, and documentation, with a strong focus on collaboration and staying current with industry trends. Day to Day of the Role: Analyse system requirements to understand integration needs and constraints. Design and develop new integration solutions based on customer requirements. Develop and maintain APIs for effective software communication. Write and review code, ensuring compatibility, data consistency, and adherence to best practices. Support application program implementations and resolve any bugs. Identify and implement system performance optimisations. Conduct thorough testing to resolve compatibility issues or bugs. Troubleshoot and debug integration problems. Create comprehensive documentation for integration processes. Collaborate with cross-functional teams, including developers and system administrators. Manage software upgrades and updates for compatibility. Implement monitoring tools for integrated systems. Offer third-line support for internally developed software. Required Skills & Qualifications: Experience with cloud computing services and models (e.g., Azure, AWS, microservices). Knowledge of Azure CI/CD pipelines. Familiarity with BizTalk and SQL Server. Development experience using C# and Visual Studio. Proficiency in scripting languages (e.g., PowerShell). Understanding of messaging formats (e.g., REST, XML, CSV). Benefits: Competitive salary and comprehensive benefits package. Flexible working hours and the possibility of remote work to support work-life balance. Generous annual leave entitlement. Pension scheme with employer contributions. Private healthcare options. Access to mental health support and wellness programs. Professional development opportunities and access to training resources. Dynamic and inclusive workplace culture. Regular team-building events and company socials. Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
Mar 28, 2024
Full time
The Company: A global FinTech company are in the process of a merger with another global Fintech. The business is going through a process of technical transformation and is looking for passionate and proactive team members to join them on the journey. This company has offices across the UK and has a tech hub in Newcastle upon Tyne. They have a supportive and friendly culture which aim to support you in professional development. The role: A global FinTech is looking for an Integrations Engineer to join an innovative team. This role involves analysing system requirements, designing and developing APIs, coding, and ensuring smooth integration of software applications. The ideal candidate will be adept at performance optimisation, testing, debugging, and documentation, with a strong focus on collaboration and staying current with industry trends. Day to Day of the Role: Analyse system requirements to understand integration needs and constraints. Design and develop new integration solutions based on customer requirements. Develop and maintain APIs for effective software communication. Write and review code, ensuring compatibility, data consistency, and adherence to best practices. Support application program implementations and resolve any bugs. Identify and implement system performance optimisations. Conduct thorough testing to resolve compatibility issues or bugs. Troubleshoot and debug integration problems. Create comprehensive documentation for integration processes. Collaborate with cross-functional teams, including developers and system administrators. Manage software upgrades and updates for compatibility. Implement monitoring tools for integrated systems. Offer third-line support for internally developed software. Required Skills & Qualifications: Experience with cloud computing services and models (e.g., Azure, AWS, microservices). Knowledge of Azure CI/CD pipelines. Familiarity with BizTalk and SQL Server. Development experience using C# and Visual Studio. Proficiency in scripting languages (e.g., PowerShell). Understanding of messaging formats (e.g., REST, XML, CSV). Benefits: Competitive salary and comprehensive benefits package. Flexible working hours and the possibility of remote work to support work-life balance. Generous annual leave entitlement. Pension scheme with employer contributions. Private healthcare options. Access to mental health support and wellness programs. Professional development opportunities and access to training resources. Dynamic and inclusive workplace culture. Regular team-building events and company socials. Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
The company: This business creates solutions for international businesses across the UK. They provide Cloud, M365 and Cyber Solutions, and have huge growth plans for FY 24/25. You will have the opportunity to progress through routes like 3rd line support, cloud architecture and cyber security. The role: This is a high-level 2nd line position with an aim to provide award winning technical support to clients using high quality technical and customer service. Day to day, you will handle complex incident and service requests using skills in Office 365, Citrix, Windows Server and Active Directory and Azure. You must have a keen desire to progress throughout the company through consistent training and aiming towards accreditations and certifications. You must be an excellent communicator, putting the customer first and working with your teammates to collaborate on issues. You must have a keen desire to complete assigned work and objectives alongside a willingness to renew vendor partner qualifications. Duties & Responsibilities: Escalation point for the 1st line and 1.5 support team providing fast timely response. Monitoring of hardware remotely, and technical troubleshooting Active Directory & Office365 user management. Remote Desktop & Citrix session management. Ticket queue management & driving ticket closure within SLA. Customer focussed approach to troubleshooting Daily backup checks, seeking guidance from senior technical staff where required. Ownership of escalated issues from our proactive alerting systems. Required skills: Commercial experience in a 2nd line capacity - ideally within an MSP Resolving complex tickets in a timely manner Microsoft Office 365 skills Citrix/ RDS environments Active directory administration Experience working with Windows Server 2016+ Desktop troubleshooting and support Experience working with cloud technologies (Azure) Knowledge of virtualisation - VMWare, Hyper V, Vsphere Desired skills include: Remote monitoring tools Mimecast SQL SharePoint ITIL certification Benefits include: Enhanced annual leave policy Flexible working options Social events Accreditations and Training Career progression plan Healthcare benefits Wellbeing benefits Great pension scheme Employee discount and freebies Quarterly Staff awards Hiking trips And more Onsite - Newcastle City Centre - Permanent - No remote working - No sponsorship provided - Monday - Friday Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position
Mar 28, 2024
Full time
The company: This business creates solutions for international businesses across the UK. They provide Cloud, M365 and Cyber Solutions, and have huge growth plans for FY 24/25. You will have the opportunity to progress through routes like 3rd line support, cloud architecture and cyber security. The role: This is a high-level 2nd line position with an aim to provide award winning technical support to clients using high quality technical and customer service. Day to day, you will handle complex incident and service requests using skills in Office 365, Citrix, Windows Server and Active Directory and Azure. You must have a keen desire to progress throughout the company through consistent training and aiming towards accreditations and certifications. You must be an excellent communicator, putting the customer first and working with your teammates to collaborate on issues. You must have a keen desire to complete assigned work and objectives alongside a willingness to renew vendor partner qualifications. Duties & Responsibilities: Escalation point for the 1st line and 1.5 support team providing fast timely response. Monitoring of hardware remotely, and technical troubleshooting Active Directory & Office365 user management. Remote Desktop & Citrix session management. Ticket queue management & driving ticket closure within SLA. Customer focussed approach to troubleshooting Daily backup checks, seeking guidance from senior technical staff where required. Ownership of escalated issues from our proactive alerting systems. Required skills: Commercial experience in a 2nd line capacity - ideally within an MSP Resolving complex tickets in a timely manner Microsoft Office 365 skills Citrix/ RDS environments Active directory administration Experience working with Windows Server 2016+ Desktop troubleshooting and support Experience working with cloud technologies (Azure) Knowledge of virtualisation - VMWare, Hyper V, Vsphere Desired skills include: Remote monitoring tools Mimecast SQL SharePoint ITIL certification Benefits include: Enhanced annual leave policy Flexible working options Social events Accreditations and Training Career progression plan Healthcare benefits Wellbeing benefits Great pension scheme Employee discount and freebies Quarterly Staff awards Hiking trips And more Onsite - Newcastle City Centre - Permanent - No remote working - No sponsorship provided - Monday - Friday Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position
Gem Partnership Ltd
Newcastle Upon Tyne, Tyne And Wear
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK. Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for an Technical Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients. The Role Key responsibilities will include: Providing 1st and 2nd line technical support to clients, troubleshooting their issues over the phone and via email Supporting the roll out of new software solutions within the business and across their client base Delivering exceptional customer service operating within client-specific SLAs Creating written documentation when required The Person With proven experience in a similar IT support role you will have: Previous IT support experience The ability to support non-technical customers and explain complex IT concepts in simple terms A positive can-do attitude and flexibility in taking on a broad range of responsibilities and tasks at short notice Exceptional written and verbal communication skills A customer-focused mentality This is a fantastic opportunity to join a leading SME organisation at an exciting time with genuine opportunities for career development and progression - this clear career pathway will include full training and development to resolve both 2nd Line support issues and SQL-related queries. The role supports a hybrid working pattern with 2 days per week working from home. If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Jen Dunthorne at GEM Partnership or for a discreet conversation call their Newcastle office. GEM Partnership are acting as an employment agency on this exclusive project. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search.
Mar 28, 2024
Full time
My client is a rapidly growing SME business who provide SaaS software solutions to organisations across the UK. Expansion to date has been achieved through a combination of organic growth and strategic acquisitions and to continue this trajectory they are recruiting for an Technical Support Engineer to join their team who will be responsible for delivering a first-class support service to their clients. The Role Key responsibilities will include: Providing 1st and 2nd line technical support to clients, troubleshooting their issues over the phone and via email Supporting the roll out of new software solutions within the business and across their client base Delivering exceptional customer service operating within client-specific SLAs Creating written documentation when required The Person With proven experience in a similar IT support role you will have: Previous IT support experience The ability to support non-technical customers and explain complex IT concepts in simple terms A positive can-do attitude and flexibility in taking on a broad range of responsibilities and tasks at short notice Exceptional written and verbal communication skills A customer-focused mentality This is a fantastic opportunity to join a leading SME organisation at an exciting time with genuine opportunities for career development and progression - this clear career pathway will include full training and development to resolve both 2nd Line support issues and SQL-related queries. The role supports a hybrid working pattern with 2 days per week working from home. If you feel you have the qualities they seek, please forward your CV and covering letter indicating your current package to Jen Dunthorne at GEM Partnership or for a discreet conversation call their Newcastle office. GEM Partnership are acting as an employment agency on this exclusive project. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website to get free, expert advice for safer job search.
We are currently supporting an innovative organisation who are looking to expand their team of Software Engineers. You will have the opportunity to work in a fast-paced, dynamic environment, working on a variety of technologies and Projects. If you are a passionate and skilled Front-End Developer with a extensive experience of UI/UX, who thrives in a collaborative environment, loves tackling complex challenges and wants to be part of a forward-thinking tech team, please get in touch! What you will be doing : You will be responsible for all aspects of Front-End Development across different platforms. Collaborate with cross-functional teams to define, design, and deliver new features. You will have : Five years' experience as a Front-End Developer with a focus on UI/UX. Extensive experience in Javascript,HTML, CSS and accessibility Experience of collaborating with UI/UX developers regularly Stong Communication skills and the ability to liaise with an array of senior stakeholders across the organisation If you are currently looking for your next step as a Front-End Developer and think this role sounds interesting, please get in touch!
Mar 28, 2024
Full time
We are currently supporting an innovative organisation who are looking to expand their team of Software Engineers. You will have the opportunity to work in a fast-paced, dynamic environment, working on a variety of technologies and Projects. If you are a passionate and skilled Front-End Developer with a extensive experience of UI/UX, who thrives in a collaborative environment, loves tackling complex challenges and wants to be part of a forward-thinking tech team, please get in touch! What you will be doing : You will be responsible for all aspects of Front-End Development across different platforms. Collaborate with cross-functional teams to define, design, and deliver new features. You will have : Five years' experience as a Front-End Developer with a focus on UI/UX. Extensive experience in Javascript,HTML, CSS and accessibility Experience of collaborating with UI/UX developers regularly Stong Communication skills and the ability to liaise with an array of senior stakeholders across the organisation If you are currently looking for your next step as a Front-End Developer and think this role sounds interesting, please get in touch!
Lynx Recruitment Ltd
Newcastle Upon Tyne, Tyne And Wear
Lynx Recruitment are currently working with a successful Managed Service Provider based in the heart of Newcastle who are seeking a 3rd Line Support Engineer. The successful 3rd Line Support Engineer will possess a broad range of technical skills spanning both on-premise and cloud technologies, alongside possessing excellent communication and customer service skills. Essential Skills & Experience: Previously worked at a 3rd Line level Experience working for an MSP or a high-paced environment Infrastructure exposure Active Directory experience Group Policy experience Understanding of Networking Office365 experience Intune experience If this 3rd Line Support Engineer role is of interest, please apply ASAP!
Mar 28, 2024
Full time
Lynx Recruitment are currently working with a successful Managed Service Provider based in the heart of Newcastle who are seeking a 3rd Line Support Engineer. The successful 3rd Line Support Engineer will possess a broad range of technical skills spanning both on-premise and cloud technologies, alongside possessing excellent communication and customer service skills. Essential Skills & Experience: Previously worked at a 3rd Line level Experience working for an MSP or a high-paced environment Infrastructure exposure Active Directory experience Group Policy experience Understanding of Networking Office365 experience Intune experience If this 3rd Line Support Engineer role is of interest, please apply ASAP!
Identify Solutions
Newcastle Upon Tyne, Tyne And Wear
nfrastructure Engineer £45,000p/a Newcastle (Hybrid, 2 days a week in the office) Would you be interested in a position where you can progress into a Cloud/DevOps Engineering role? We are looking for an Infrastructure Engineer to support the infrastructure team and take on exciting projects. Key Responsibilities: Manage Microsoft Intune for all devices and application deployment Own the Office365 suite, Exchange, SharePoint, Teams & OneDrive Maintain the Windows Server environment (AD, DNS, GPO) Support of a mobile device management solution (MDM) covering encryption and security requirements. Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Experience/knowledge required: Office 365 & Intune proficiency Basic Linux server administration Experience in Virtual Server Management, Networking, DNS, VPN, Firewall. You will also get exposure and experience with: Jira and Confluence Git CI/CD pipelines AWS/Cloud Management Why Join Us? Opportunities for skill development and progression into Cloud or DevOps Engineering Recently received multi-million-pound investment Complex work providing real-time data reliably, globally, and at scale and speed If you're passionate about technology, thrive in a collaborative environment where you are given autonomy, and are eager to grow your skills, contact us to find out more. CONFIDENTIAL
Mar 28, 2024
Full time
nfrastructure Engineer £45,000p/a Newcastle (Hybrid, 2 days a week in the office) Would you be interested in a position where you can progress into a Cloud/DevOps Engineering role? We are looking for an Infrastructure Engineer to support the infrastructure team and take on exciting projects. Key Responsibilities: Manage Microsoft Intune for all devices and application deployment Own the Office365 suite, Exchange, SharePoint, Teams & OneDrive Maintain the Windows Server environment (AD, DNS, GPO) Support of a mobile device management solution (MDM) covering encryption and security requirements. Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Experience/knowledge required: Office 365 & Intune proficiency Basic Linux server administration Experience in Virtual Server Management, Networking, DNS, VPN, Firewall. You will also get exposure and experience with: Jira and Confluence Git CI/CD pipelines AWS/Cloud Management Why Join Us? Opportunities for skill development and progression into Cloud or DevOps Engineering Recently received multi-million-pound investment Complex work providing real-time data reliably, globally, and at scale and speed If you're passionate about technology, thrive in a collaborative environment where you are given autonomy, and are eager to grow your skills, contact us to find out more. CONFIDENTIAL
Harvey Nash Plc
Newcastle Upon Tyne, Tyne And Wear
We are currently supporting an innovative organisation who are looking to expand their team of Software Engineers. You will have the opportunity to work in a fast-paced, dynamic environment, working on a variety of technologies and Projects. If you are a passionate and skilled Front End Developer with a extensive experience of UI/UX, who thrives in a collaborative environment, loves tackling complex challenges and wants to be part of a forward-thinking tech team, please get in touch! What you will be doing : You will be responsible for all aspects of Front End Development across different platforms. Collaborate with cross-functional teams to define, design, and deliver new features. You will have : Five years' experience as a Front End Developer with a focus on UI/UX. Extensive experience in Javascript,HTML, CSS and accessibility Experience of collaborating with UI/UX developers regularly Stong Communication skills and the ability to liaise with an array of senior stakeholders across the organisation If you are currently looking for your next step as a Front End Developer and think this role sounds interesting, please get in touch!
Mar 28, 2024
Full time
We are currently supporting an innovative organisation who are looking to expand their team of Software Engineers. You will have the opportunity to work in a fast-paced, dynamic environment, working on a variety of technologies and Projects. If you are a passionate and skilled Front End Developer with a extensive experience of UI/UX, who thrives in a collaborative environment, loves tackling complex challenges and wants to be part of a forward-thinking tech team, please get in touch! What you will be doing : You will be responsible for all aspects of Front End Development across different platforms. Collaborate with cross-functional teams to define, design, and deliver new features. You will have : Five years' experience as a Front End Developer with a focus on UI/UX. Extensive experience in Javascript,HTML, CSS and accessibility Experience of collaborating with UI/UX developers regularly Stong Communication skills and the ability to liaise with an array of senior stakeholders across the organisation If you are currently looking for your next step as a Front End Developer and think this role sounds interesting, please get in touch!
In Technology Group Limited
Newcastle Upon Tyne, Tyne And Wear
Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of 35 days paid annual leave. Hybrid working. A supportive team environment. Employee benefits package. Central Newcastle location with easy access to public transportation. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
Junior IT Support Engineer Newcastle/Hybrid £24,000 - £30,000 Are you passionate about IT and making a positive impact on the community? Join our client's technical team, a dedicated force in providing quality housing solutions in Newcastle City Centre. They are currently seeking a Junior IT Support Engineer to join their internal IT team and support them with technical projects and tech support. Responsibilities: Provide essential IT support to internal staff. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer systems. Collaborate with the IT team to manage and enhance the IT infrastructure. Contribute to community-focused IT projects that empower residents and local initiatives. Tech Stack: Active Directory Office 365 Windows Server Hyper-V and/or VMWare Networking Hardware Company Benefitts: Opportunities for professional development. A total of 35 days paid annual leave. Hybrid working. A supportive team environment. Employee benefits package. Central Newcastle location with easy access to public transportation. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
In Technology Group Limited
Newcastle Upon Tyne, Tyne And Wear
My client is an award-winning MSP and is market-leading in IT Services and Cloud Solutions. Supporting a variety of sectors, they excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and visits to client sites Presenting as a main technical escalation point Plan and execute major infrastructure projects Technical lead for major projects Tech Stack: Citrix ( This is a main component of the role so you need to have good knowledge !) Microsoft stack Windows Server VMWare Office 365 Infrastructure patching and upgrades Azure Company Details: An MSP (+ cloud consultancy services) Amazing Glassdoor ratings (for both the company and CEO) Award-winning (for - virtualization products, infrastructure provider, growth explosion, business innovation - to name a few) Company Benefits Unlimited (!) holiday allowance Perkbox Access to Private GP healthcare Quarterly paid for social events Opportunities to work at an award-winning company like this don't come around often. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
My client is an award-winning MSP and is market-leading in IT Services and Cloud Solutions. Supporting a variety of sectors, they excel with their technology and are always ahead of the curve with what they offer. They're looking to welcome a personable and passionate 3rd Line Infrastructure Engineer. This is the perfect opportunity for a Senior Engineer who is looking to join an MSP that invests in its staff and workplace culture. 3rd Line IT Engineer Newcastle £35,000K - £40,000K Main Duties: 3rd Line day-to-day duties (maintenance, upgrades, patches, etc.) Time will be split between 3rd line tickets, project work and visits to client sites Presenting as a main technical escalation point Plan and execute major infrastructure projects Technical lead for major projects Tech Stack: Citrix ( This is a main component of the role so you need to have good knowledge !) Microsoft stack Windows Server VMWare Office 365 Infrastructure patching and upgrades Azure Company Details: An MSP (+ cloud consultancy services) Amazing Glassdoor ratings (for both the company and CEO) Award-winning (for - virtualization products, infrastructure provider, growth explosion, business innovation - to name a few) Company Benefits Unlimited (!) holiday allowance Perkbox Access to Private GP healthcare Quarterly paid for social events Opportunities to work at an award-winning company like this don't come around often. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639. or darcey . technology group - uk . com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
In Technology Group Limited
Gateshead, Tyne And Wear
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
3rd Line IT Support Technician Gateshead (Newcastle) £30,000 - £45,000 Are you an experienced IT professional looking for a challenging role in a dynamic environment? Join our client, a leading Managed Service Provider, as a 3rd-line IT Support Engineer in the vibrant city of Newcastle. As a 3rd Line IT Support Engineer, you will play a crucial role in ensuring the seamless operation of their clients' IT environments. You will be responsible for providing advanced technical support, and troubleshooting complex issues. Day-to-Day: Act as a senior point of contact for escalated technical issues from 1st and 2nd line support. Diagnose and resolve complex hardware, software, and networking issues. Provide expert-level support for Windows Server, Active Directory, and other enterprise-level technologies. Collaborate with clients to understand their business needs and recommend strategic IT solutions. Contribute to the planning and execution of IT projects, including migrations and upgrades. Tech Stack: Proven experience in a 3rd line IT support role within an MSP environment. In-depth knowledge of Windows Server, Active Directory, and virtualization technologies (VMware/Hyper-V). Strong networking skills, including experience with routers, switches, and firewalls. Relevant IT certifications (e.g., MCSE, VMware Certified Professional) are advantageous. Excellent communication and problem-solving skills. Benefits: Opportunities for professional development and certifications. A supportive and inclusive work environment. Exposure to a diverse range of IT projects. A total of 31 days paid annual leave. If you're interested in hearing more or would like to apply - then hit apply now. If you have any questions, you can reach me on 0191. 249. 3639 com. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Identify Solutions
Newcastle Upon Tyne, Tyne And Wear
nfrastructure Engineer 45,000p/a Newcastle (Hybrid, 2 days a week in the office) Would you be interested in a position where you can progress into a Cloud/DevOps Engineering role? We are looking for an Infrastructure Engineer to support the infrastructure team and take on exciting projects. Key Responsibilities: Manage Microsoft Intune for all devices and application deployment Own the Office365 suite, Exchange, SharePoint, Teams & OneDrive Maintain the Windows Server environment (AD, DNS, GPO) Support of a mobile device management solution (MDM) covering encryption and security requirements. Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Experience/knowledge required: Office 365 & Intune proficiency Basic Linux server administration Experience in Virtual Server Management, Networking, DNS, VPN, Firewall. You will also get exposure and experience with: Jira and Confluence Git CI/CD pipelines AWS/Cloud Management Why Join Us? Opportunities for skill development and progression into Cloud or DevOps Engineering Recently received multi-million-pound investment Complex work providing real-time data reliably, globally, and at scale and speed If you're passionate about technology, thrive in a collaborative environment where you are given autonomy, and are eager to grow your skills, contact us to find out more. CONFIDENTIAL
Mar 28, 2024
Full time
nfrastructure Engineer 45,000p/a Newcastle (Hybrid, 2 days a week in the office) Would you be interested in a position where you can progress into a Cloud/DevOps Engineering role? We are looking for an Infrastructure Engineer to support the infrastructure team and take on exciting projects. Key Responsibilities: Manage Microsoft Intune for all devices and application deployment Own the Office365 suite, Exchange, SharePoint, Teams & OneDrive Maintain the Windows Server environment (AD, DNS, GPO) Support of a mobile device management solution (MDM) covering encryption and security requirements. Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Experience/knowledge required: Office 365 & Intune proficiency Basic Linux server administration Experience in Virtual Server Management, Networking, DNS, VPN, Firewall. You will also get exposure and experience with: Jira and Confluence Git CI/CD pipelines AWS/Cloud Management Why Join Us? Opportunities for skill development and progression into Cloud or DevOps Engineering Recently received multi-million-pound investment Complex work providing real-time data reliably, globally, and at scale and speed If you're passionate about technology, thrive in a collaborative environment where you are given autonomy, and are eager to grow your skills, contact us to find out more. CONFIDENTIAL
The Business This Business is a leader in providing delivery of data through a real-time data platform. They're an organisation that encourages a spirit of collaborative, creative and fresh thinking and are keen to work with people who turn their skills and strengths into results. They have a growing client base and are looking to use modern technologies to offer the best and most efficient services. They are looking for those who love to challenge the status quo and bring in fresh ideas. The Mission As an Infrastructure Engineer , you will join the team and contribute to the development and support of the Internal IT Infrastructure, end-user devices and associated services. You'll be exposed to a wide range of IT application systems ranging from Windows, Linux and Mac Support to the Office 365 suite, encryption, and mobile device management. You will be involved in a range of projects, including cloud migrations, automation of services and building upon the cyber security structure of the platform. Responsibilities include: Manage Microsoft Intune for all devices and application deployment Maintain the IT Asset registers and software licenses. Migrations from On-prem into AWS or Azure Enhancing the security stance of the business's platform Automation of services by introducing new tools Maintain the Windows Server environment (AD, DNS, GPO). Maintain the backup and antivirus software solutions. Support of a mobile device management solution (MDM). Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Documentation and playbook creation About You This role is perfect for an experienced Infrastructure Engineer who has worked in a similar environment and is self-motivated, ambitious and has an elevated level of professionalism. You should possess the following experience and technical skills: Experience supporting a Linux environment Experience with cloud migrations and supporting virtualised environments Office 365 and Intune suite to an administrative level Experience working within an ISO27001 & SOC compliant business Windows Server Support and Domain management. Virtual Server Management, Networking, DNS, VPN, Firewall. Benefits Opportunities to develop into Senior Infrastructure, DevOps or Security Engineering 25 days holiday plus bank holidays, total of 33 days p.a. Life insurance Pension Group Income Protection Employee Assistance Programme Discounts on High Street retailers Participation in share options scheme Permanent/ Hybrid Working/ 2 days per week in office/ Some travel required Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
Mar 28, 2024
Full time
The Business This Business is a leader in providing delivery of data through a real-time data platform. They're an organisation that encourages a spirit of collaborative, creative and fresh thinking and are keen to work with people who turn their skills and strengths into results. They have a growing client base and are looking to use modern technologies to offer the best and most efficient services. They are looking for those who love to challenge the status quo and bring in fresh ideas. The Mission As an Infrastructure Engineer , you will join the team and contribute to the development and support of the Internal IT Infrastructure, end-user devices and associated services. You'll be exposed to a wide range of IT application systems ranging from Windows, Linux and Mac Support to the Office 365 suite, encryption, and mobile device management. You will be involved in a range of projects, including cloud migrations, automation of services and building upon the cyber security structure of the platform. Responsibilities include: Manage Microsoft Intune for all devices and application deployment Maintain the IT Asset registers and software licenses. Migrations from On-prem into AWS or Azure Enhancing the security stance of the business's platform Automation of services by introducing new tools Maintain the Windows Server environment (AD, DNS, GPO). Maintain the backup and antivirus software solutions. Support of a mobile device management solution (MDM). Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Documentation and playbook creation About You This role is perfect for an experienced Infrastructure Engineer who has worked in a similar environment and is self-motivated, ambitious and has an elevated level of professionalism. You should possess the following experience and technical skills: Experience supporting a Linux environment Experience with cloud migrations and supporting virtualised environments Office 365 and Intune suite to an administrative level Experience working within an ISO27001 & SOC compliant business Windows Server Support and Domain management. Virtual Server Management, Networking, DNS, VPN, Firewall. Benefits Opportunities to develop into Senior Infrastructure, DevOps or Security Engineering 25 days holiday plus bank holidays, total of 33 days p.a. Life insurance Pension Group Income Protection Employee Assistance Programme Discounts on High Street retailers Participation in share options scheme Permanent/ Hybrid Working/ 2 days per week in office/ Some travel required Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert / or catch me on LinkedIn "Hayley Bee You must be fully eligible to work in the UK to apply to this position and be able to travel into office on occasion
The transport electrification space is experiencing some of the most exciting developments in the effort to decarbonise, and our client is at the heart of the transition. They are looking for an inquisitive Application Engineer to join their team and support the customer experience. The company Our client's goal is to transform the energy-intensive industries, and they're seeking people with the same drive. They're bringing electromobility to the industrial, building operations and agriculture spaces through an innovative electrification and powertrain platform that has potential to cut energy use by half. With a capacity to support anything that needs electrifying, it's no wonder that some of the most recognisable global brands are among their customer base. The role As an Application Engineer you'll work hands-on, on-site to solve resolve electric drivetrain issues by leveraging our client's range of power electronics products. This role will require you to become a true consultant - you'll develop a deep understanding of customer needs, apply your expertise to optimise their applications, and act as the customer voice to deliver enhancements to the product range. Other responsibilities include: Building a deep domain expertise Supporting a global customer base Ensuring all projects are delivered on time and to budget Writing project and technical documentation Collaborating across Sales, Marketing and Product teams Maintaining and managing product material The requirements You'll bring at least two years of experience in a technical engineering capacity to this role, as well as: Degree educated in Electrical and Electronics Engineering, or related field Experience leading small to medium sized technical teams A comprehensive understanding of vehicle electrification and power electronics technology Expertise in a product area including motor inverters, control and calibration, EV architecture and battery technology Proven ability to liaise with a diverse base of customers, project managers and engineers Analytical mindset, with experience of working with planning and handling of logistics Systematic and adept at maintaining up-to-date product material Driven team player who can also thrive autonomously Excellent communication skills (written and verbal) Proficient computer literacy skills (MS Office) Important information Reference number: 15692Temporary or Permanent Position: PermanentFMC contact for this role: James B Watson
Mar 27, 2024
Full time
The transport electrification space is experiencing some of the most exciting developments in the effort to decarbonise, and our client is at the heart of the transition. They are looking for an inquisitive Application Engineer to join their team and support the customer experience. The company Our client's goal is to transform the energy-intensive industries, and they're seeking people with the same drive. They're bringing electromobility to the industrial, building operations and agriculture spaces through an innovative electrification and powertrain platform that has potential to cut energy use by half. With a capacity to support anything that needs electrifying, it's no wonder that some of the most recognisable global brands are among their customer base. The role As an Application Engineer you'll work hands-on, on-site to solve resolve electric drivetrain issues by leveraging our client's range of power electronics products. This role will require you to become a true consultant - you'll develop a deep understanding of customer needs, apply your expertise to optimise their applications, and act as the customer voice to deliver enhancements to the product range. Other responsibilities include: Building a deep domain expertise Supporting a global customer base Ensuring all projects are delivered on time and to budget Writing project and technical documentation Collaborating across Sales, Marketing and Product teams Maintaining and managing product material The requirements You'll bring at least two years of experience in a technical engineering capacity to this role, as well as: Degree educated in Electrical and Electronics Engineering, or related field Experience leading small to medium sized technical teams A comprehensive understanding of vehicle electrification and power electronics technology Expertise in a product area including motor inverters, control and calibration, EV architecture and battery technology Proven ability to liaise with a diverse base of customers, project managers and engineers Analytical mindset, with experience of working with planning and handling of logistics Systematic and adept at maintaining up-to-date product material Driven team player who can also thrive autonomously Excellent communication skills (written and verbal) Proficient computer literacy skills (MS Office) Important information Reference number: 15692Temporary or Permanent Position: PermanentFMC contact for this role: James B Watson
Are you looking to join a consultancy who can genuinely offer you the opportunity to work on pure cloud based projects considered the best in the UK? If you already have experience with the Azure Analytics platform (Azure Data Factory, Azure Synapse, Azure Databricks, Apache Spark, Python/PySpark) and the eagerness to learn then this could be a fantastic role for you. You will work alongside the nicest team mates who so happen to also be MVP's and despite being fully remote, you'll meet up once in a while for drinks and catch ups. Role & Responsibilities Gathering requirements from Senior Stakeholders/Clients. Deliver end to end Azure based solutions through Data Engineering and Data Science methodologies. Promoting company services and looking for extra business opportunities. Skills & Qualifications Extensive experience with SQL Server. Demonstrable experience with MS Azure within a Data capacity (use of Azure Data Factory, Azure Databricks, Azure Synapse, Python, PySpark, Apache Spark, Scala/Java). Ideally, existing consultancy experience. Benefits Salary of up to £75,000 plus various bonuses Very generous benefits package Fully remote working To apply for this role, please send an up to date CV to Jay Dixon or call for a catch up in complete confidence. Frank Group's Data Teams offer more opportunities across the UK than any other recruiter We're the proud sponsor and supporter of SQLBits, AWS RE:Invent, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.
Mar 27, 2024
Full time
Are you looking to join a consultancy who can genuinely offer you the opportunity to work on pure cloud based projects considered the best in the UK? If you already have experience with the Azure Analytics platform (Azure Data Factory, Azure Synapse, Azure Databricks, Apache Spark, Python/PySpark) and the eagerness to learn then this could be a fantastic role for you. You will work alongside the nicest team mates who so happen to also be MVP's and despite being fully remote, you'll meet up once in a while for drinks and catch ups. Role & Responsibilities Gathering requirements from Senior Stakeholders/Clients. Deliver end to end Azure based solutions through Data Engineering and Data Science methodologies. Promoting company services and looking for extra business opportunities. Skills & Qualifications Extensive experience with SQL Server. Demonstrable experience with MS Azure within a Data capacity (use of Azure Data Factory, Azure Databricks, Azure Synapse, Python, PySpark, Apache Spark, Scala/Java). Ideally, existing consultancy experience. Benefits Salary of up to £75,000 plus various bonuses Very generous benefits package Fully remote working To apply for this role, please send an up to date CV to Jay Dixon or call for a catch up in complete confidence. Frank Group's Data Teams offer more opportunities across the UK than any other recruiter We're the proud sponsor and supporter of SQLBits, AWS RE:Invent, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group.
I am working with an exciting Business who are currently expanding their Team after receiving a multimillion pound investment! I'm on the hunt for an experienced Infrastructure Engineer to join the team, working out of their Newcastle office on a hybrid basis. The Business This Business is a leader in providing delivery of data through a real-time data platform. They're an organisation that encourages a spirit of collaborative, creative and fresh thinking, and are keen to work with people who turn their skills and strengths into results. The Mission The Infrastructure Engineer will join the team and contribute to the development and support of the Internal IT Infrastructure, end user devices and associated services. You'll be exposed to a wide range of IT application systems ranging from Windows, Linux and Mac Support to the Office 365 suite, encryption, and mobile device management. Responsibilities include: Operation of the help desk function. Support the new starter process, including the setup, installation and procurement of laptops, MacBook's, telephony and mobile phone devices. Manage Microsoft Intune for all devices and application deployment Maintain the IT Asset registers and software licenses. Maintain the Windows Server environment (AD, DNS, GPO). Maintain the backup and antivirus software solutions. Support of a mobile device management solution (MDM). Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Collaboration with other Infrastructure Engineers. Document and improve processes and workflows. About You This role is perfect for an experienced Infrastructure Engineer who has worked in a similar environment and is self-motivated, ambitious and has an elevated level of professionalism. You should possess the following experience and technical skills: Working in an IT Helpdesk support role. Office 365 and Intune suite to an administrative level Experience working within an ISO27001 & SOC compliant business Windows Server Support and Domain management. Virtual Server Management, Networking, DNS, VPN, Firewall. Benefits This role can offer a competitive salary of up to £45,000 per annum, and a hybrid working pattern. Additional benefits include: Opportunities to develop into a DevOps Engineer 25 days holiday plus bank holidays, total of 33 days p.a. Life insurance Pension Group Income Protection Employee Assistance Programme Discounts on High Street retailers Participation in share options scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure or IT Support roles I have, then please apply to this advert or catch me on LinkedIn " Sania Mander " You must be fully eligible to work in the UK to apply to this position.
Mar 27, 2024
Full time
I am working with an exciting Business who are currently expanding their Team after receiving a multimillion pound investment! I'm on the hunt for an experienced Infrastructure Engineer to join the team, working out of their Newcastle office on a hybrid basis. The Business This Business is a leader in providing delivery of data through a real-time data platform. They're an organisation that encourages a spirit of collaborative, creative and fresh thinking, and are keen to work with people who turn their skills and strengths into results. The Mission The Infrastructure Engineer will join the team and contribute to the development and support of the Internal IT Infrastructure, end user devices and associated services. You'll be exposed to a wide range of IT application systems ranging from Windows, Linux and Mac Support to the Office 365 suite, encryption, and mobile device management. Responsibilities include: Operation of the help desk function. Support the new starter process, including the setup, installation and procurement of laptops, MacBook's, telephony and mobile phone devices. Manage Microsoft Intune for all devices and application deployment Maintain the IT Asset registers and software licenses. Maintain the Windows Server environment (AD, DNS, GPO). Maintain the backup and antivirus software solutions. Support of a mobile device management solution (MDM). Basic Linux Server OS support and maintenance. Support VPN, networking, and firewall configurations. Collaboration with other Infrastructure Engineers. Document and improve processes and workflows. About You This role is perfect for an experienced Infrastructure Engineer who has worked in a similar environment and is self-motivated, ambitious and has an elevated level of professionalism. You should possess the following experience and technical skills: Working in an IT Helpdesk support role. Office 365 and Intune suite to an administrative level Experience working within an ISO27001 & SOC compliant business Windows Server Support and Domain management. Virtual Server Management, Networking, DNS, VPN, Firewall. Benefits This role can offer a competitive salary of up to £45,000 per annum, and a hybrid working pattern. Additional benefits include: Opportunities to develop into a DevOps Engineer 25 days holiday plus bank holidays, total of 33 days p.a. Life insurance Pension Group Income Protection Employee Assistance Programme Discounts on High Street retailers Participation in share options scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure or IT Support roles I have, then please apply to this advert or catch me on LinkedIn " Sania Mander " You must be fully eligible to work in the UK to apply to this position.
Senior Data Engineer - £85,000 - London (Hybrid) We have an exciting opportunity for an experience Senior Data Engineer to join an organisation that partners with major brands and retailers to offer solutions and unlock growth. You will be joining an business that values innovation, collaboration and creating an environment built on respect and integrity to ensure faster decision making and transforming operating models. You will be given the opportunity to work across a variety of sectors and industries including Finance, Banking, Health-care, Insurance, Media and Retail. You will be working closely with stakeholders to identify and define self service analytic solutions and dashboards. You will be responsible for lean and maintainable enterprise BI design across organisations. You will be providing technical expertise in needs identification, data modelling, data movement and transformation mapping translating business needs into technical solutions while following data guidelines from a business unit to address business and environmental challenges. Role & Responsibilities Designing, developing, testing and deploying data integration processes Creating functional and technical documentation Working closely with senior stakeholders, understanding business needs and deriving data flow as well as logical and physical data models using those needs Acting as a project lead or a data lead - overseeing multiple consultants ranging from juniors - seniors Remaining up to date with emerging technologies, recommending and influencing the best approaches for data integration Working closely with project managers, business staff and technical staff with anything data related at project or business unit levels Skills & Qualifications Proficiency with Data Integration tools - i.e. SSIS, Azure Data Factory, Data Bricks, Airflow, Apache Strong management experience, leading, mentoring, guiding junior - senior engineers and overseeing the completion of a project Experience working for a consultancy or 1st hand experience working in a client facing role, managing stakeholders Proficiency with Data Warehousing, OLTP systems, SDLC and Data Integration Proficiency with database platforms - i.e. Azure Data Lake, Azure Synapse, SQL Data Warehouse, SQL Server Strong understanding of on-premise and cloud infrastructure architectures Strong experience with SQL Server Analysis, Reporting Services, MS Power BI, Tableau Benefits £85,000 25 days holidays plus bank holidays Life assurance, 4x annual salary 8% pension contribution Cycle to work scheme Earn cash back and discounts from major retailers Stock purchase options Flexible working hours to encourage a healthy work-life balance Online courses, workshops, seminars to enhance skills and stay up to date with the latest technologies Much more We're holding interviews as of Monday, 20th March 2024 for a period of 14 working days. Please share CVs to or call Ayan on for more details on the role. Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at Data Engineer, Azure Data Factory, Azure Data Lakes, PySpark, SPark SQL, Azure Synapse, ETL, Microsoft Power BI, Data Warehouse Snowflake, Azure, Azure DevOps, DAX, Hybrid, REMOTE
Mar 27, 2024
Full time
Senior Data Engineer - £85,000 - London (Hybrid) We have an exciting opportunity for an experience Senior Data Engineer to join an organisation that partners with major brands and retailers to offer solutions and unlock growth. You will be joining an business that values innovation, collaboration and creating an environment built on respect and integrity to ensure faster decision making and transforming operating models. You will be given the opportunity to work across a variety of sectors and industries including Finance, Banking, Health-care, Insurance, Media and Retail. You will be working closely with stakeholders to identify and define self service analytic solutions and dashboards. You will be responsible for lean and maintainable enterprise BI design across organisations. You will be providing technical expertise in needs identification, data modelling, data movement and transformation mapping translating business needs into technical solutions while following data guidelines from a business unit to address business and environmental challenges. Role & Responsibilities Designing, developing, testing and deploying data integration processes Creating functional and technical documentation Working closely with senior stakeholders, understanding business needs and deriving data flow as well as logical and physical data models using those needs Acting as a project lead or a data lead - overseeing multiple consultants ranging from juniors - seniors Remaining up to date with emerging technologies, recommending and influencing the best approaches for data integration Working closely with project managers, business staff and technical staff with anything data related at project or business unit levels Skills & Qualifications Proficiency with Data Integration tools - i.e. SSIS, Azure Data Factory, Data Bricks, Airflow, Apache Strong management experience, leading, mentoring, guiding junior - senior engineers and overseeing the completion of a project Experience working for a consultancy or 1st hand experience working in a client facing role, managing stakeholders Proficiency with Data Warehousing, OLTP systems, SDLC and Data Integration Proficiency with database platforms - i.e. Azure Data Lake, Azure Synapse, SQL Data Warehouse, SQL Server Strong understanding of on-premise and cloud infrastructure architectures Strong experience with SQL Server Analysis, Reporting Services, MS Power BI, Tableau Benefits £85,000 25 days holidays plus bank holidays Life assurance, 4x annual salary 8% pension contribution Cycle to work scheme Earn cash back and discounts from major retailers Stock purchase options Flexible working hours to encourage a healthy work-life balance Online courses, workshops, seminars to enhance skills and stay up to date with the latest technologies Much more We're holding interviews as of Monday, 20th March 2024 for a period of 14 working days. Please share CVs to or call Ayan on for more details on the role. Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check. Nigel Frank are the go-to recruiter for Power BI and Azure Data Platform roles in the UK, offering more opportunities across the country than any other. We're the proud sponsor and supporter of SQLBits, Power Platform World Tour, the London Power BI User Group, Newcastle Power BI User Group and Newcastle Data Platform and Cloud User Group. To find out more and speak confidentially about your job search or hiring needs, please contact me directly at Data Engineer, Azure Data Factory, Azure Data Lakes, PySpark, SPark SQL, Azure Synapse, ETL, Microsoft Power BI, Data Warehouse Snowflake, Azure, Azure DevOps, DAX, Hybrid, REMOTE