Senior Networks Officer

  • Greater Manchester Combined Authority
  • Manchester
  • Apr 14, 2020
Full time Information Technology Cisco

Job Description

Senior Networks Officer

Salary: £35,934 - £39,782 based upon experience, with an additional payment for working an On-Call rota

Hours: 36.25 hours per week (Monday – Friday)

Contract: Permanent, full-time

Location: Greater Manchester Fire and Rescue Service Headquarters

146 Bolton Road, Swinton, Manchester, M27 8US

Closing date: 24/04/20


***To make a full application, please apply via our recruitment website***


Due to the current situation with COVID-19 and in line with Government advice, interviews will most likely be conducted via Microsoft Teams or an equivalent digital solution. Further details will be provided.


Your role:

Greater Manchester Combined Authority (GMCA) are looking for an experienced Senior Networks Officer to join the Digital Services team. The successful candidate will have good knowledge of networking, including the design, implementation, support and documentation of data and voice network services.

You will be heavily involved in the day to day ‘business as usual’ work relating to the authority’s networks, including tasks such as:

  • Working with other technical teams to allow secure connectivity between internal and external networks via the organisation’s firewalls.
  • Configuring and documenting the organisation’s DMZ.
  • Configuring and documenting the organisation’s SSL VPN.
  • Configuring and documenting the organisation’s voice network and ensuring that it’s fit for purpose.
  • Troubleshooting all network performance and connectivity issues.
  • Supporting, maintaining and troubleshooting the networks and core mobilising equipment used by Greater Manchester Fire and Rescue Service across all of its 41 fire stations.
  • Supporting third party suppliers working on behalf of North West Fire Control Ltd and making the appropriate network changes.
  • Monitoring and maintaining the network hardware ensuring that devices remain within vendor support and that their operating systems are appropriately patched and updated.
  • Liaising with third parties to ensure the organisation’s managed networks are appropriately supported and maintained.

There will be an expectation for you to divide your time up to work on small, medium and large projects when required.

The job attracts a salary range of £35934 - £39,782 based upon experience. There is also an On-Call rota that you would be expected to participate in for which there is an additional payment of around £4,000 per year.

The organisation offers flexible working hours, more details of this can be provided.


About you:

You will have:

  • Been educated to degree level or have equivalent experience.
  • Proven experience working within a similar role.
  • Ideally Cisco certifications.
  • The ability to support the 3rd line technical support team and act as the ‘last line’ of internal network support for the organisation, working with technology vendors and 3rd party support teams where required
  • A good understanding of cloud technology and web facing infrastructure.
  • Proven experience leading on project work relating to all aspects of networking.
  • An in-depth and current understanding of IT security in particular relating to data and voice networks
  • An understanding of IG and ICT security standards
  • The ability to produce or improve documentation to a high standard to support newly implemented solutions
  • The ability to work within a busy multidiscipline team and adapt to the challenge you are presented with

About us:

The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT architecture.


  • Lead the Digital, Data and Technology function and strategy for GMCA
  • Set and enforce standards for digital services including considerations of data security
  • Help the business to choose the right solution and technology, keeping the context of partnership in mind
  • Provide guidance and advice for consistent, coherent, high quality digital services
  • Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria

We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester.

As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub.

We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.


£35,934 - £39,782 based upon experience