We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Apr 19, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Technical Specialist Our client in the Isle of Man seeks a Technical Specialist with strong networking experience. About the Role: As a Technical Specialist, you will play a pivotal role in our Managed Services Cloud team, operating under the guidance of the Head of Cloud & Networks. Your primary responsibility will be to deliver efficient, timely, high-quality services and support to our esteemed customers, cloud services, and internal management systems. You'll ensure that agreed customer expectations are met and contribute to the operation and assurance of all Cloud & Network products and services, aligning with agreed KPIs & SLAs. Collaboration with other Customer Technology Services teams is key, as you will support the delivery, operation, and support of Customer Solutions & Services related to Cloud & Network products and services. Moreover, you'll work closely with the Head of the department to identify individual development opportunities, providing mentoring and coaching as necessary, fostering a highly efficient, engaged, and motivated team. Experience: 5+ years of overall experience in the technology industry, preferably in a senior engineering position. Experience in a Managed Services Provider environment is highly desirable. Proven experience in customer-facing roles, demonstrating sound business judgment and a commitment to improving customer satisfaction. Technical Knowledge & Skills: Service Management: Knowledge of service management concepts is essential. Architectural Framework: Familiarity with architectural framework concepts and implementation. Public Cloud Platforms: Experience working with Public Cloud platforms and infrastructure. Networking Concepts: Understanding of L2/L3 networking concepts, routing protocols, and implementation. Firewall Configuration: Knowledge of Firewall configuration is necessary. Operating Systems: Advanced knowledge of Microsoft & Linux server & desktop operating systems. Scripting & Automation: Familiarity with scripting and automation tools. Education Qualifications: Preferred Qualifications: HNC/D or Degree in Electronic/Computer Science or related technical discipline. Vendor Certification: Possessing vendor certifications reflective of experience and seniority in role specialization is advantageous. You will become integral to driving innovation and excellence in cloud and network services. Interested? Please Apply Now! Technical Specialist
Apr 19, 2024
Full time
Technical Specialist Our client in the Isle of Man seeks a Technical Specialist with strong networking experience. About the Role: As a Technical Specialist, you will play a pivotal role in our Managed Services Cloud team, operating under the guidance of the Head of Cloud & Networks. Your primary responsibility will be to deliver efficient, timely, high-quality services and support to our esteemed customers, cloud services, and internal management systems. You'll ensure that agreed customer expectations are met and contribute to the operation and assurance of all Cloud & Network products and services, aligning with agreed KPIs & SLAs. Collaboration with other Customer Technology Services teams is key, as you will support the delivery, operation, and support of Customer Solutions & Services related to Cloud & Network products and services. Moreover, you'll work closely with the Head of the department to identify individual development opportunities, providing mentoring and coaching as necessary, fostering a highly efficient, engaged, and motivated team. Experience: 5+ years of overall experience in the technology industry, preferably in a senior engineering position. Experience in a Managed Services Provider environment is highly desirable. Proven experience in customer-facing roles, demonstrating sound business judgment and a commitment to improving customer satisfaction. Technical Knowledge & Skills: Service Management: Knowledge of service management concepts is essential. Architectural Framework: Familiarity with architectural framework concepts and implementation. Public Cloud Platforms: Experience working with Public Cloud platforms and infrastructure. Networking Concepts: Understanding of L2/L3 networking concepts, routing protocols, and implementation. Firewall Configuration: Knowledge of Firewall configuration is necessary. Operating Systems: Advanced knowledge of Microsoft & Linux server & desktop operating systems. Scripting & Automation: Familiarity with scripting and automation tools. Education Qualifications: Preferred Qualifications: HNC/D or Degree in Electronic/Computer Science or related technical discipline. Vendor Certification: Possessing vendor certifications reflective of experience and seniority in role specialization is advantageous. You will become integral to driving innovation and excellence in cloud and network services. Interested? Please Apply Now! Technical Specialist
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Apr 19, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Apr 19, 2024
Full time
IT Manager Glasgow or Edinburgh - Hybrid Salary: £55,000 - £75,000 DOE Are you ready to lead the charge in revolutionising financial data automation? Our client are seeking a dynamic and experienced Technical IT Manager to join their innovative team. The Company : Our client are at the forefront of transforming financial data management for a wide range of clients, from dynamic FinTech startups to global banking institutions. Their platform simplifies complex data processes, automates critical business operations, and ensures compliance with regulatory standards. Join us in setting the new standard for financial data automation and driving better business outcomes for our diverse portfolio of clients. The Opportunity: As the Technical IT Manager, you will play a pivotal role in leading the internal IT team to deliver exceptional support services to staff. This is an exciting opportunity to leverage your technical expertise and leadership skills to drive innovation and excellence within our organisation. Key Responsibilities: Lead and mentor a team of IT Support Engineers Troubleshoot complex technical issues related to Windows Hybrid Domain, Microsoft 365, and end-user computing Collaborate with cross-functional teams to align IT initiatives with business objectives Develop and maintain automation scripts for AD/AAD management Implement infrastructure-as-code solutions for AD/AAD resource management Ensure strong controls for identity and access management Establish robust asset management protocols Monitor security policies and procedures to ensure compliance across the organization Conduct regular audits and assessments to identify areas for improvement Skills and Expertise Required: Minimum 3 years of experience in Azure, including Azure Active Directory, Virtual Machines, Firewall, Networking, Site Recovery, and Sentinel Minimum 2 years of experience managing or mentoring an IT team Minimum 5 years of experience in IT/EUC support roles Proficiency in Windows system administration (Active Directory & Windows Server) Strong scripting skills (PowerShell/Bash) Experience with ticket management (ITIL) Desirable Skills: Linux administration (CentOS, AlmaLinux) Automation tooling (Terraform, Azure DevOps, Ansible) Database administration (MS-SQL) Internal network design, implementation, and management Experience setting up office networks for 20-200 users Experience managing office internet access and secure communications Why Work for Us: We value our employees and offer a range of benefits to support their well-being and professional growth, including: Generous holiday package Birthday leave Discretionary bonus scheme Pension scheme Income protection Private healthcare Health and well-being activities Flexible/hybrid working options Financial well-being advisors High-street discount codes Access to learning platforms and training courses Fundraising activities and charity events Get in touch with Zoe for more information - (phone number removed), (url removed) or get in touch via LinkedIn.
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to 28,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to 28,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to 32,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Farnborough, Hampshire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to 32,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call (phone number removed), send your CV to (url removed) or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Technical Support Engineer Hampshire based company - hybrid working. 40,000 - 45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level Technical Support Engineer is required to join my client, working closely with the Head of Information Technology providing a top tier service to customers across the UK. The role will be hybrid working from the Hampshire based office and involve travel to customer sites across the UK. This is a customer facing role and will involve a small amount of pre-sale responsibility therefore the successful engineer will need to be able to hit the ground running. Required Skills & Experience: Azure Active Directory / Azure AD. Office 365 Windows Server 2012R2-2022 VMware / Hyper-V SQL Server and SharePoint Anti-Virus management. Backup, recovery, and security skills. Windows OS and Office proficiency Networking - TCP / IP / Rack & Stack VoIP, SIP trunks, and firewalls. Please apply to this advert for email your CV direct to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Technical Support Engineer Hampshire based company - hybrid working. 40,000 - 45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level Technical Support Engineer is required to join my client, working closely with the Head of Information Technology providing a top tier service to customers across the UK. The role will be hybrid working from the Hampshire based office and involve travel to customer sites across the UK. This is a customer facing role and will involve a small amount of pre-sale responsibility therefore the successful engineer will need to be able to hit the ground running. Required Skills & Experience: Azure Active Directory / Azure AD. Office 365 Windows Server 2012R2-2022 VMware / Hyper-V SQL Server and SharePoint Anti-Virus management. Backup, recovery, and security skills. Windows OS and Office proficiency Networking - TCP / IP / Rack & Stack VoIP, SIP trunks, and firewalls. Please apply to this advert for email your CV direct to (url removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer - Up to 35K - Hybrid - 25 days holiday + Bonus + Private Healthcare - Milton Keynes Central An exciting new opportunity has become available for an IT Support Engineer within a leading SaaS organisation based in Central Milton Keynes. The organisation have a global reach and are part of one of the largest Technology Groups across in the world. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing SaaS business. There is ample opportunity for career progression with the company thriving and experiencing year on year growth. Hybrid working is encouraged with the position only being required twice a week in office. IT Support Engineer experience: 1st and 2nd line Application Support and Bespoke Software Support Windows Server 2008/2012/2016 Microsoft Office 365 Azure Active Directory Exchange 2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Networking & Wi-Fi Infrastructure Server Virtualisation Security and Firewall Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met SQL Server We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. You will be self motivated IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this IT Support Engineer position or contact Alex Killen at ITSS Recruitment for further details.
Apr 18, 2024
Full time
IT Support Engineer - Up to 35K - Hybrid - 25 days holiday + Bonus + Private Healthcare - Milton Keynes Central An exciting new opportunity has become available for an IT Support Engineer within a leading SaaS organisation based in Central Milton Keynes. The organisation have a global reach and are part of one of the largest Technology Groups across in the world. We are looking for enthusiastic, passionate IT Support Engineer to join a forward thinking and growing SaaS business. There is ample opportunity for career progression with the company thriving and experiencing year on year growth. Hybrid working is encouraged with the position only being required twice a week in office. IT Support Engineer experience: 1st and 2nd line Application Support and Bespoke Software Support Windows Server 2008/2012/2016 Microsoft Office 365 Azure Active Directory Exchange 2007/2010/2013/2016 Server Active Directory, DNS, DHCP and Group Policies Networking & Wi-Fi Infrastructure Server Virtualisation Security and Firewall Backup/DR troubleshooting & management Dell & HP hardware troubleshooting Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met SQL Server We are not expecting the IT Support Engineer to have experience in all the technologies above, just a strong basis knowledge and passion to learn more! They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity. The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility. You will be self motivated IT Support Engineer, a good communicator and have a natural desire to create an fluid environment. The successful IT Support Engineer should have strong problem solving abilities, organisational skills and the ability to work as part of a team. Apply now for immediate consideration for this IT Support Engineer position or contact Alex Killen at ITSS Recruitment for further details.
IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such as migrations over to SharePoint and expand your skill set! You will have the following Skills/Experience - Experience within a similar role (2nd Line background) Cloud experience - ideally Azure. Experience with remote desktop and networks (VPN, Firewalls) Comfortable with a mix of both Mac and PC You may be required to travel to the centres across Scotland for projects, either by car or public transport - which you can expense back. They are keen to have you in the office as you will be the main point of contact for any IT queries in the Glasgow office, and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/ afterhours - this shouldn't happen to often! This is a 12-Month FTC but a high chance of the role becoming permanent. The salary on offer is 28K-36K depending on experience, along with a strong benefits package. If you want to join a company who benefits people in need and has the opportunity to upskill your technology, please apply!
Apr 18, 2024
Full time
IT Support Engineer required for a growing charity based in Glasgow. 12-Month FTC. They are a charity for a great cause providing free support and information in all their centres across the UK as well as online. They have big ambitions to open more centres within the next few years and with all this growth, all of their IT will be brought in house! You will join a small team of engineers, working closely with the IT Manager and be the first point of contact for all the centres across Scotland, providing 2nd line support both internally and externally. You will provide advise and training to the members of the systems and contribute to the development of IT policies. they are continuously modernising their tech stacks so it's a great chance for you to get hands on with projects such as migrations over to SharePoint and expand your skill set! You will have the following Skills/Experience - Experience within a similar role (2nd Line background) Cloud experience - ideally Azure. Experience with remote desktop and networks (VPN, Firewalls) Comfortable with a mix of both Mac and PC You may be required to travel to the centres across Scotland for projects, either by car or public transport - which you can expense back. They are keen to have you in the office as you will be the main point of contact for any IT queries in the Glasgow office, and there may be some occasional unsociable hours should there be any work that needs completed on a certain day/ afterhours - this shouldn't happen to often! This is a 12-Month FTC but a high chance of the role becoming permanent. The salary on offer is 28K-36K depending on experience, along with a strong benefits package. If you want to join a company who benefits people in need and has the opportunity to upskill your technology, please apply!
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £28,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call , send your CV to or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Are you a skilled IT Support Engineer with a passion for technology and a desire to work in a dynamic and exciting environment? If so, we have the perfect opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the best solutions for our clients. You will play a crucial role in ensuring the smooth operation of their client's IT systems. What they can offer you: - A salary of up to £28,000 - 25 days annual leave, Pension, Private Medical - Free Subscription to Perk Box discounts and Wellness app - Access to cutting-edge technology - Full career support and ongoing training - Great career progression Key Responsibilities: - Being a team player in a driven fast-paced Support team - Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all department procedures whilst ensuring they are regularly reviewed and updated - Training and learning new industry technologies and products Skills and Experience Required: - Previous knowledge of the Telecoms and/or the IT industry in previous technical support roles - Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems - Knowledge of Microsoft cloud solutions including Azure and 365 - Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and VPN technologies - Experience with diagnosing and resolving technical issues - Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products - A passion for customer service excellence - High level of organisation, interpersonal skills, multi-tasking and attention to detail If you are an IT professional who is motivated by challenges and has a thirst for knowledge. Don't miss this opportunity to contribute to their success and further your career in IT. Apply now and help them deliver top-notch IT solutions to their valued customers! To apply for this role please call , send your CV to or hit apply! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Employer description: FocusTechnology Solutions is an award-winning, IT Managed Service partner based in wigan, Lancashire supporting accountancy firms across the UK and Ireland. FTS boasts an outstanding client base, unrivalled customer retention and we strongly believe in the complete transparency of our services. We understand that 'trust' is a key component and work tirelessly to provide a level of service that allows our clients to trust us with the management and evolution of their network. FTS have built a client base of which they are fiercely proud and will continue to go the extra mile to maintain the highest possible levels of service. Overview: You will have the opportunity to gain valuable skills and experience as you complete a IT Azure Cloud Support Specialist - Level 3 Apprenticeship. The core purpose of this role is to deliver Best in Class customer service in line with contractual definitions and Golden KPI's. You will ensure the complete usage of all applications and processes to achieve the defined Focus Technology Solutions service delivery model. Main Responsibilities: KPI's: Maintain Best in Class Customer Service Delivery Maintain contractual service KPI's Maintain Focus Technology Solutions telephone standards to defined KPI's Utilise internal systems, process and procedures to defined standards Implement technical and professional services to the highest gross margin percentages possible within the defined scope Other duties include: will include but not be limited to: On the front line for our clients with technical requests over the phone and within our support system Troubleshooting of client machines/internet connections & Basic admin tasks Pre-configuration of hardware (Example desktop / Firewalls) ready for engineer visits. Full management of ticket requests within our systems Who are we looking for to join our team? Desired skills and qualities: Be enthusiastic and excited about technical topics and helping others Clear communicator over the phone and in-person Ability to multi-task when under pressure Always seeking to learn and increase your understanding of technology and business Enjoys celebrating the wins and socialising Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 20 days holiday, plus bank holiday Paid gym membership Company wide events Further learning and progression available Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer description: FocusTechnology Solutions is an award-winning, IT Managed Service partner based in wigan, Lancashire supporting accountancy firms across the UK and Ireland. FTS boasts an outstanding client base, unrivalled customer retention and we strongly believe in the complete transparency of our services. We understand that 'trust' is a key component and work tirelessly to provide a level of service that allows our clients to trust us with the management and evolution of their network. FTS have built a client base of which they are fiercely proud and will continue to go the extra mile to maintain the highest possible levels of service. Overview: You will have the opportunity to gain valuable skills and experience as you complete a IT Azure Cloud Support Specialist - Level 3 Apprenticeship. The core purpose of this role is to deliver Best in Class customer service in line with contractual definitions and Golden KPI's. You will ensure the complete usage of all applications and processes to achieve the defined Focus Technology Solutions service delivery model. Main Responsibilities: KPI's: Maintain Best in Class Customer Service Delivery Maintain contractual service KPI's Maintain Focus Technology Solutions telephone standards to defined KPI's Utilise internal systems, process and procedures to defined standards Implement technical and professional services to the highest gross margin percentages possible within the defined scope Other duties include: will include but not be limited to: On the front line for our clients with technical requests over the phone and within our support system Troubleshooting of client machines/internet connections & Basic admin tasks Pre-configuration of hardware (Example desktop / Firewalls) ready for engineer visits. Full management of ticket requests within our systems Who are we looking for to join our team? Desired skills and qualities: Be enthusiastic and excited about technical topics and helping others Clear communicator over the phone and in-person Ability to multi-task when under pressure Always seeking to learn and increase your understanding of technology and business Enjoys celebrating the wins and socialising Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 20 days holiday, plus bank holiday Paid gym membership Company wide events Further learning and progression available Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
Apr 18, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
1st Line Network Engineer £30,000.00 to £35,000.00pa Hybrid (2 days per week in Guildford) Are you a Network Engineer, familiar with switching technologies including STP, VLANs, and VTP? Are you able to troubleshoot network issues from simple connectivity problems to more complex configuration errors? Are you looking for a new role in a company that will recognise your talent and help you reach your potential? If so, we have an exciting opportunity for you to join an award winning, privately owned Managed Service provider who are well known for offering a lot of scope for progression, training and developing their people, and their careers. As a 1st Line Network Engineer, you will play a vital role in maintaining the integrity and availability of their network infrastructure, providing frontline support, addressing a wide range of network issues promptly and effectively. From troubleshooting connectivity issues to configuring and installing network devices, your expertise will ensure seamless operations and uninterrupted service for their clients. Key Responsibilities: Troubleshoot issues with switching technologies like STP, VLANs, and VTP, providing Level-1 support and troubleshooting as needed. Monitor system performance, ensuring availability and reliability. Take ownership of ongoing and escalated cases through to resolution. Conduct network maintenance & system upgrades, implement service packs, patches, hot fixes & security configurations. Plan, design, and implement networked systems, supporting and troubleshooting network problems. Provide technology demonstrations and updates to both internal and external clients. Develop comprehensive User Acceptance Tests with clients to ensure successful project completion and financial sign-off. Create and maintain installation procedures for new products. Skill, Experience & Personality Attributes Most importantly, we are looking for a Network Engineer with 12-18 months experience and a passion for learning & Familiarity with essential tools like PRTG and Visio is a must, while knowledge of VMWARE technologies is advantageous. At least one year of experience in delivering Fortinet/Cisco and/or Juniper WAN and LAN solutions. Ability to troubleshoot and resolve network issues effectively. Familiarity with network devices such as routers, switches, and firewalls, and an interest in learning new technologies. Excellent communication skills, both verbal and written & proactive attitude. Live within a one-hour commute of the office, have a vehicle & Full UK Driving license. This is a hybrid role, requiring 2 days a week in the office near Guildford - for more information please get in touch or send an up-to-date CV!
Apr 18, 2024
Full time
1st Line Network Engineer £30,000.00 to £35,000.00pa Hybrid (2 days per week in Guildford) Are you a Network Engineer, familiar with switching technologies including STP, VLANs, and VTP? Are you able to troubleshoot network issues from simple connectivity problems to more complex configuration errors? Are you looking for a new role in a company that will recognise your talent and help you reach your potential? If so, we have an exciting opportunity for you to join an award winning, privately owned Managed Service provider who are well known for offering a lot of scope for progression, training and developing their people, and their careers. As a 1st Line Network Engineer, you will play a vital role in maintaining the integrity and availability of their network infrastructure, providing frontline support, addressing a wide range of network issues promptly and effectively. From troubleshooting connectivity issues to configuring and installing network devices, your expertise will ensure seamless operations and uninterrupted service for their clients. Key Responsibilities: Troubleshoot issues with switching technologies like STP, VLANs, and VTP, providing Level-1 support and troubleshooting as needed. Monitor system performance, ensuring availability and reliability. Take ownership of ongoing and escalated cases through to resolution. Conduct network maintenance & system upgrades, implement service packs, patches, hot fixes & security configurations. Plan, design, and implement networked systems, supporting and troubleshooting network problems. Provide technology demonstrations and updates to both internal and external clients. Develop comprehensive User Acceptance Tests with clients to ensure successful project completion and financial sign-off. Create and maintain installation procedures for new products. Skill, Experience & Personality Attributes Most importantly, we are looking for a Network Engineer with 12-18 months experience and a passion for learning & Familiarity with essential tools like PRTG and Visio is a must, while knowledge of VMWARE technologies is advantageous. At least one year of experience in delivering Fortinet/Cisco and/or Juniper WAN and LAN solutions. Ability to troubleshoot and resolve network issues effectively. Familiarity with network devices such as routers, switches, and firewalls, and an interest in learning new technologies. Excellent communication skills, both verbal and written & proactive attitude. Live within a one-hour commute of the office, have a vehicle & Full UK Driving license. This is a hybrid role, requiring 2 days a week in the office near Guildford - for more information please get in touch or send an up-to-date CV!
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to £32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Apr 18, 2024
Full time
1st/2nd Line Support Engineer My client, a Manufacturing company are looking for a 1st/2nd Line Support Engineer to welcome to their team based in Wellingborough. You will be tackling both 1st & 2nd Line tickets and occasionally travelling out to sites to provide in-person support. Location: Wellingborough Salary: up to £32,000 Key Responsibilities: Office 365 administration involving password resets, user licensing Mobile Device Management via Intune. Troubleshooting and fixing Printers Implementing a brand-new ERP System Technologies: Azure Windows Server Windows OS Office 365 Sharepoint Intune Networking Firewalls If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: 1st Line, First Line, 2nd Line, Second Line, IT Technician, ICT Technician, IT Engineer, IT Support Analyst, Service Desk Analyst, Helpdesk Analyst
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
Apr 18, 2024
Full time
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
Networking Engineer - Basingstoke - Up to 40,000 Join a global company operating in the food production and importing sector! We're seeking a passionate Network Engineer to be part of the Global Infrastructure team , responsible for designing, maintaining, and supporting their corporate networking infrastructure. This is your chance to work on exciting infrastructure projects and contribute to the implementation of cutting-edge security features for a growing business. What they can offer you: - Competitive salary of up to 40k - Generous annual leave allowance of 23 days - 8% pension scheme - Comprehensive career support and ongoing training opportunities - Health care benefits and more - Hybrid working model - enjoy the flexibility of working 2/3 days from home Required Skills: - Firewall expertise: - Enable and optimise our Global Firewall (Fortigate) to meet industry standards for security. - Manage Firewall changes and documentation, ensuring minimal business impact. - Collaborate with Security personnel to maintain security posture. - WAN management: - Coordinate with third-party vendors for WAN contracts and incident resolution. - Design and implement SD-WAN solutions for enhanced performance. - Wireless and LAN proficiency: - Manage wireless policies and troubleshoot performance issues. - Ensure LAN infrastructure resilience and security standards compliance. If you're ready for your next challenge in a global environment, email your CV to (url removed) or hit apply now! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Networking Engineer - Basingstoke - Up to 40,000 Join a global company operating in the food production and importing sector! We're seeking a passionate Network Engineer to be part of the Global Infrastructure team , responsible for designing, maintaining, and supporting their corporate networking infrastructure. This is your chance to work on exciting infrastructure projects and contribute to the implementation of cutting-edge security features for a growing business. What they can offer you: - Competitive salary of up to 40k - Generous annual leave allowance of 23 days - 8% pension scheme - Comprehensive career support and ongoing training opportunities - Health care benefits and more - Hybrid working model - enjoy the flexibility of working 2/3 days from home Required Skills: - Firewall expertise: - Enable and optimise our Global Firewall (Fortigate) to meet industry standards for security. - Manage Firewall changes and documentation, ensuring minimal business impact. - Collaborate with Security personnel to maintain security posture. - WAN management: - Coordinate with third-party vendors for WAN contracts and incident resolution. - Design and implement SD-WAN solutions for enhanced performance. - Wireless and LAN proficiency: - Manage wireless policies and troubleshoot performance issues. - Ensure LAN infrastructure resilience and security standards compliance. If you're ready for your next challenge in a global environment, email your CV to (url removed) or hit apply now! Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: Junior IT Support Engineer Location: Wolverhampton Salary: 18,000 - 20,000 Professional Development & Excellent Benefits! Sector: Managed IT Services We are looking for an experienced IT Service Desk Analyst to join our IT Solutions team. The successful candidate will be responsible for providing technical support and guidance to our customers, and ensuring that IT related problems are resolved in a timely manner. Key Responsibilities: Provide technical support to customers via phone, email, and live chat. Troubleshoot and resolve IT-related problems. Monitor and respond to customer inquiries and complaints. Maintain customer records and update them as needed. Provide feedback and suggestions for improving the customer experience. Follow up with customers to ensure their satisfaction with our services. Required Skills: Experience providing 1st Line Support Active Directory & Group Policy Office 365 - Admin portal SharePoint Knowledge of Windows Server 2012 & 2016 Understanding of Hyper V & Citrix Networking knowledge - Routers, Switches, WAPs, Firewalls, DNS, DHCP. Windows & Mac OS's Hardware builds and updates Endpoint threat management products Excellent written & verbal communication skills Skills that will make you stand out: Azure AD MSP experience ConnectWise CompTIA A+ & Network+ Microsoft certifications If the opportunity to gain exposure to new technologies and work within an exciting & technical environment is something of interest to you, please apply for this role ASAP. Please email me on ( thomas com. ) 1st Line Support - 2nd line support - Active Directory - Office 365 - Windows OS - macOS - Hardware - Hyper V - Citrix - Servers - Networking - Security In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.