We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
HEALTH INFORMATICS MANAGER Permanent - Up to £45000.00 per year depending on experience - Hybrid - Greater Manchester Full time 37.5 hours per week - Monday - Friday Job description We are working with a brand new client who are looking to employ a Health Informatics Manager. The team are passionate about accurate and high-quality information and understand its importance within the decision-making process. Working with and supporting key stakeholders, the Informatics Supervisor will lead a team to deliver data-driven insights into multiple operational processes. Key Duties You will be responsible to act as a relationship manager between the operational services, the informatics team and external organisations. You will also be responsible for data processes to support the submission of all national and contractual requirements - Commissioning Data Sets (CSDS) and Secondary Uses Services (SUS). As the Health Informatics Manager you will be expected to work with senior management, both clinical and non-clinical across this established organisation to bring an increase in confidence in the recording and analysis of data, ensuring a consistent approach across all departments. To support the development and implementation of data quality improvement across their hospitals. Ensure data requests are completed within the assigned SLA. You will be responsible for managing the workload of the team. To be continually improving the relationship between their department and external services and organisations, such as ICB's and NHS England. You must be confident presenting information to both internal and external groups, for example, CCG meetings and operational meetings. High Knowledge of SQL. To be able to create, modify and review bespoke reports when needed in SQL, SSRS, Excel or Power BI. You will be expected to have knowledge of NHS datasets and you will be responsible for the development of staff, including holding regular 1 to 1's with their apprentices and trainees. You will be expected to stand in for the Informatics Project Manager in times of absence. Essential Criteria Ability to collate, analyse and interpret complex datasets and an ability to explain complex analytical methods to non-analytical people Proven ability to manage multiple stakeholders Identify underlying problems by analysing information and find effective solutions Manage a workflow and achieve short deadlines Strong interpersonal and communication skills Work in an environment where there are frequent interruptions Advanced Level of MS Excel including VBA's, Macros and Power Query. Experience working with and combining data contained within different data sources using SQL Experience of using SSRS and Power BI Experience of working to tight deadlines Previous line management experience If you are a real self-starter who has an interest in data, producing and analysing reports and also someone who is enthusiastic about learning new, specialist knowledge, then this could be the role for you. For more information, contact Marion Greys is a leading Specialist Clinical Coding Recruitment Company who works with many leading organisations within the UK. If you are a Clinical Coder, Senior Clinical Coder, Auditor, or Clinical Coding Manager for Permanent, Contract, or Weekend work please contact us.
Apr 20, 2024
Full time
HEALTH INFORMATICS MANAGER Permanent - Up to £45000.00 per year depending on experience - Hybrid - Greater Manchester Full time 37.5 hours per week - Monday - Friday Job description We are working with a brand new client who are looking to employ a Health Informatics Manager. The team are passionate about accurate and high-quality information and understand its importance within the decision-making process. Working with and supporting key stakeholders, the Informatics Supervisor will lead a team to deliver data-driven insights into multiple operational processes. Key Duties You will be responsible to act as a relationship manager between the operational services, the informatics team and external organisations. You will also be responsible for data processes to support the submission of all national and contractual requirements - Commissioning Data Sets (CSDS) and Secondary Uses Services (SUS). As the Health Informatics Manager you will be expected to work with senior management, both clinical and non-clinical across this established organisation to bring an increase in confidence in the recording and analysis of data, ensuring a consistent approach across all departments. To support the development and implementation of data quality improvement across their hospitals. Ensure data requests are completed within the assigned SLA. You will be responsible for managing the workload of the team. To be continually improving the relationship between their department and external services and organisations, such as ICB's and NHS England. You must be confident presenting information to both internal and external groups, for example, CCG meetings and operational meetings. High Knowledge of SQL. To be able to create, modify and review bespoke reports when needed in SQL, SSRS, Excel or Power BI. You will be expected to have knowledge of NHS datasets and you will be responsible for the development of staff, including holding regular 1 to 1's with their apprentices and trainees. You will be expected to stand in for the Informatics Project Manager in times of absence. Essential Criteria Ability to collate, analyse and interpret complex datasets and an ability to explain complex analytical methods to non-analytical people Proven ability to manage multiple stakeholders Identify underlying problems by analysing information and find effective solutions Manage a workflow and achieve short deadlines Strong interpersonal and communication skills Work in an environment where there are frequent interruptions Advanced Level of MS Excel including VBA's, Macros and Power Query. Experience working with and combining data contained within different data sources using SQL Experience of using SSRS and Power BI Experience of working to tight deadlines Previous line management experience If you are a real self-starter who has an interest in data, producing and analysing reports and also someone who is enthusiastic about learning new, specialist knowledge, then this could be the role for you. For more information, contact Marion Greys is a leading Specialist Clinical Coding Recruitment Company who works with many leading organisations within the UK. If you are a Clinical Coder, Senior Clinical Coder, Auditor, or Clinical Coding Manager for Permanent, Contract, or Weekend work please contact us.
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Apr 19, 2024
Full time
Brown Wallet Limited, a growing software company, is looking for a dynamic and energetic apprentice to support our business management system. As a Business Administrator apprentice, you will play a vital role in ensuring the smooth operation of our business on a day-to-day basis. In return, you will receive training and support to achieve your personal development goals, increasing your value and contribution to the company. Day-to-day responsibilities: Answer incoming phone calls and direct them appropriately. Monitor and process emails in the company inbox. Process daily paperwork, operate our own developed software and maintain customer files. Perform general office duties such as handling postage and refreshments. Process new enquiries and assist with administrative tasks as required. Entry requirements: You will need to have transferable experience, qualifications, and skills gained from work experience or education related to business management. Previous customer-facing experience and good communication skills. A fantastic attitude, a desire to learn, and willingness to go the extra mile. Must have a clear criminal record. Training to be provided: Business Administration Level 3 Apprenticeship Standard. Training sessions will be delivered remotely, twice a month. Complete all training tasks allocated during dedicated tutor-led meetings and gather on-the-job evidence. Complete assessments and portfolio work during tutor-led meetings and participate in additional training courses required by the company. Receive mentoring and coaching on the job, shadowing the office manager and getting involved in all aspects of the administrative role. Things to consider: The apprenticeship is 12-18 months, requiring full commitment. Future prospects: On successful completion of your apprenticeship, you may gain a permanent position.
Employer description: Here at ilicomm we help businesses reach their full potential through digital transformation. Our amazingly friendly team demystify technology to make it easier for our customers to excel through Managed IT, Cloud, Comms and Security solutions. Overview: We are looking to recruit an experienced IT Support Apprentice to join our growing team. You will join a friendly, professional and competent IT support team, providing expert IT solutions to customers across the UK. You will be responsible for delivering 2nd Line Support as part of the service desk, taking responsibility for escalations from the 1st Line support team, and ensuring quality service to customers. Apart from joining a thriving and growing business, Ilicomm is dedicated to supporting your professional development by helping you achieve industry-recognised certifications that will further you in your career. Duties and Responsibilities: Provide 1st Line support via telephone and email Microsoft desktop and server support Basic networking tasks such as IP troubleshooting, DNS and remote printing support M365 support, including Exchange, Office and Azure Active Directory Basic troubleshooting of firewall and routing issues Managing personal helpdesk ticket queue, ensuring ticket data is clear, concise, and up to date Meeting SLA's and Helpdesk targets for quality and performance What we are looking for: Desired skills / qualities: A keen interest in IT A highly productive, positive and energetic individual A level-headed problem solver who is patient, flexible, naturally organised and an instinctively excellent communicator Good personal skills essential with grit to not shy away from a demanding customer base You should have experience working for a Managed Service Provider (MSP), troubleshooting technical issues, managing a caseload of tickets and providing excellent customer service. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free eye tests Free on-site parking Pension scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: Here at ilicomm we help businesses reach their full potential through digital transformation. Our amazingly friendly team demystify technology to make it easier for our customers to excel through Managed IT, Cloud, Comms and Security solutions. Overview: We are looking to recruit an experienced IT Support Apprentice to join our growing team. You will join a friendly, professional and competent IT support team, providing expert IT solutions to customers across the UK. You will be responsible for delivering 2nd Line Support as part of the service desk, taking responsibility for escalations from the 1st Line support team, and ensuring quality service to customers. Apart from joining a thriving and growing business, Ilicomm is dedicated to supporting your professional development by helping you achieve industry-recognised certifications that will further you in your career. Duties and Responsibilities: Provide 1st Line support via telephone and email Microsoft desktop and server support Basic networking tasks such as IP troubleshooting, DNS and remote printing support M365 support, including Exchange, Office and Azure Active Directory Basic troubleshooting of firewall and routing issues Managing personal helpdesk ticket queue, ensuring ticket data is clear, concise, and up to date Meeting SLA's and Helpdesk targets for quality and performance What we are looking for: Desired skills / qualities: A keen interest in IT A highly productive, positive and energetic individual A level-headed problem solver who is patient, flexible, naturally organised and an instinctively excellent communicator Good personal skills essential with grit to not shy away from a demanding customer base You should have experience working for a Managed Service Provider (MSP), troubleshooting technical issues, managing a caseload of tickets and providing excellent customer service. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: Free eye tests Free on-site parking Pension scheme Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. Our expert teams deliver robust, sustainable and bespoke services to keep our clients' facilities running smoothly. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a Data Analyst - Level 4 Apprenticeship. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows. Salary: £18,000 per annum. Duties: Creating/updating process flows to support automation requests Design, development and support digital tools-based solutions Capture business requirements, analyse them, and produce low-code forms & reports for Business Stakeholders Manage tools to ensure data quality and integrations are upheld (e.g., Forms, workflows) Develop existing suite of low-code forms Develop existing suite of reports What we are looking for: Desirable skills: Demonstrated interest in Technology and Data Understanding of data architecture Able to develop a process flow based on interactions with stakeholders Able to work for long periods without guidance Understanding of Office365 / Power Platform tools (or equivalent) Personal qualities: Demonstrates teamwork, collaborative approach, among the first to volunteer to help others succeed Apply effective communications at all levels, embracing teamwork and managing time and tasks efficiently Ability to engage with employees, peers and service consumers Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 26 days holiday + 8 days bank holidays 2 days paid volunteering Employee Assistance Programme Benefits portal - including everyday discounts Mentor allocation and guidance Additional training be provided Involvement in Data Analysis Projects Pension scheme with employer contribution Possibility for a permanent contract based on performance and apprenticeship achievement Development Opportunity: Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. Future prospects: There is an opportunity to progress onto a permanent contract and enrolment to a higher level Apprenticeship.90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: VINCI Facilities is a division of VINCI Construction UK which forms part of VINCI, a world leader in concessions and construction. Our part in VINCI Construction UK enables us to draw on the strength and unity of a diverse range of business streams all working together. VINCI Facilities offer national comprehensive construction, fit out and facilities management services across a wide range of sectors nationally with a turnover of £1 billion per annum. Our expert teams deliver robust, sustainable and bespoke services to keep our clients' facilities running smoothly. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills and experience as you complete a Data Analyst - Level 4 Apprenticeship. We are looking for a long-term relationship with our apprentices and we have a long-term career structure in mind, whereby we see the apprentice developing into senior roles within our business as it grows. Salary: £18,000 per annum. Duties: Creating/updating process flows to support automation requests Design, development and support digital tools-based solutions Capture business requirements, analyse them, and produce low-code forms & reports for Business Stakeholders Manage tools to ensure data quality and integrations are upheld (e.g., Forms, workflows) Develop existing suite of low-code forms Develop existing suite of reports What we are looking for: Desirable skills: Demonstrated interest in Technology and Data Understanding of data architecture Able to develop a process flow based on interactions with stakeholders Able to work for long periods without guidance Understanding of Office365 / Power Platform tools (or equivalent) Personal qualities: Demonstrates teamwork, collaborative approach, among the first to volunteer to help others succeed Apply effective communications at all levels, embracing teamwork and managing time and tasks efficiently Ability to engage with employees, peers and service consumers Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Benefits: 26 days holiday + 8 days bank holidays 2 days paid volunteering Employee Assistance Programme Benefits portal - including everyday discounts Mentor allocation and guidance Additional training be provided Involvement in Data Analysis Projects Pension scheme with employer contribution Possibility for a permanent contract based on performance and apprenticeship achievement Development Opportunity: Our Apprenticeship Scheme has been designed kick start your journey towards becoming an industry expert. You will get hands on experience and tailored training to support you every step of the way. Future prospects: There is an opportunity to progress onto a permanent contract and enrolment to a higher level Apprenticeship.90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Working with the IT team you will be involved in providing general IT support for users alongside, implementing changes to our existing bespoke software. As part of the development aspect of your role you will be involved in all stages of the cycle from assisting with identifying user requirements through, planning, development and testing allowing you to gain knowledge of all aspect of computer use within the company. For suitable candidates, the company would provide funding for a relevant course at a suitable college or university. This will allow a suitable candidate to get paid while gaining knowledge and obtain greater qualifications with no worry about future debt. Key Responsibilities: Answer telephone calls to the IT department providing 1st line technical support to staff. Undertake routine maintenance to computer systems. Develop new features for our in-house software applications. Undertake software testing on internally developed applications. Any other duties required to assist the IT team. Required Skills: Good computer skills preferably shown via a GCSE in computer science or an equivalent course. Good knowledge of Microsoft applications including Windows, Excel and Outlook. Knowledge of computer programming (in particular Visual Basic or C#) would be an advantage, but training will be provided. Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working Hours: 5 hours Monday to Friday, flexible working hours Benefits: Great starting salary with yearly advancements. Profit related bonus scheme, tax free. Branded workwear allowance. Able to access a host of additional entitlements through a benefit portal. On site parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Apr 19, 2024
Full time
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Senior IT Helpdesk Technician 27,000 - 29,500, Permanent, Burgess Hill, 23 days holiday, 37 hours per week We are working with a technology-focused secondary school and Sixth Form looking for a driven IT professional looking to develop their skills whilst working with a broad range of technology. The role will involve providing 2nd line support to staff, students, parents, and other stakeholders and day-to-day administration. Additionally, you will be contributing to the on-going maintenance, monitoring and development of school systems and security. You would be working within a dynamic and supportive team, with the following responsibilities: Monitoring the ticketing system throughout the day and acting as the first point of escalation to the Junior IT Helpdesk technician to support resolving issues Resolving hardware and software support issues as quickly and efficiently as possible Creating software images, re-imaging, or otherwise configuring, hardware for use by stakeholders, and keeping systems up to date through appropriate updates and patches. Supporting staff and parents over the telephone. Liaising with external suppliers and support providers when required. Managing users, privileges, permissions and security in Active Directory, Office 365 and Azure/Entra in accordance with best practice from Microsoft and the school's Cyber Essentials certification Providing support and maintenance to the school's physical and virtual servers using previous experience in Windows Server and VMware (or Hyper-V). Providing troubleshooting, support, maintenance, and performance enhancements to the physical and virtual network infrastructure through a strong knowledge of WAN/LAN, TCP/IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) Active Directory, DNS, DHCP, Group Policy Essential requirements: A minimum of a Level 3 qualification in an IT-related field (such as A levels, BTEC, or a relevant apprenticeship) At least two years' relevant experience preferably in the education sector. Understanding of networking principles Knowledge of Windows 10/11 Desktop Support and Windows Server 2019/2022 Server Active Directory, DNS, DHCP, and Group Policy experience Switching and routing, VLANS, wireless networking experience Mobile Device Management (ideally Microsoft Intune and/or Mosyle) Package 27,000 - 29,500 Permanent 37 hours per week 23 days holiday Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Apr 19, 2024
Full time
Senior IT Helpdesk Technician 27,000 - 29,500, Permanent, Burgess Hill, 23 days holiday, 37 hours per week We are working with a technology-focused secondary school and Sixth Form looking for a driven IT professional looking to develop their skills whilst working with a broad range of technology. The role will involve providing 2nd line support to staff, students, parents, and other stakeholders and day-to-day administration. Additionally, you will be contributing to the on-going maintenance, monitoring and development of school systems and security. You would be working within a dynamic and supportive team, with the following responsibilities: Monitoring the ticketing system throughout the day and acting as the first point of escalation to the Junior IT Helpdesk technician to support resolving issues Resolving hardware and software support issues as quickly and efficiently as possible Creating software images, re-imaging, or otherwise configuring, hardware for use by stakeholders, and keeping systems up to date through appropriate updates and patches. Supporting staff and parents over the telephone. Liaising with external suppliers and support providers when required. Managing users, privileges, permissions and security in Active Directory, Office 365 and Azure/Entra in accordance with best practice from Microsoft and the school's Cyber Essentials certification Providing support and maintenance to the school's physical and virtual servers using previous experience in Windows Server and VMware (or Hyper-V). Providing troubleshooting, support, maintenance, and performance enhancements to the physical and virtual network infrastructure through a strong knowledge of WAN/LAN, TCP/IP, DNS, DHCP and VLAN. The successful candidate will be working across the following range of technology: Office 365 and Azure AD iOS and MacOS Mobile Device Management (Microsoft Intune) Windows Server (2019/2022) and Desktop (10/11) PowerShell Virtual Servers (vSphere & VMWare) Wired and Wireless Networks (Aruba, Cisco and VLANs) VOIP Telephony (3CX) Filtering, Firewall and VPN (Smoothwall) Active Directory, DNS, DHCP, Group Policy Essential requirements: A minimum of a Level 3 qualification in an IT-related field (such as A levels, BTEC, or a relevant apprenticeship) At least two years' relevant experience preferably in the education sector. Understanding of networking principles Knowledge of Windows 10/11 Desktop Support and Windows Server 2019/2022 Server Active Directory, DNS, DHCP, and Group Policy experience Switching and routing, VLANS, wireless networking experience Mobile Device Management (ideally Microsoft Intune and/or Mosyle) Package 27,000 - 29,500 Permanent 37 hours per week 23 days holiday Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers. Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services. You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on. Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour commute. Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: 37.5 hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Employer description: Established in 1994 TaskMaster have a network of offices that are managed by a dedicated team of energetic recruitment professionals who share a common objective to deliver quality, sustainable resource solutions to clients and candidates alike. These multi-disciplined regional offices are well placed to offer a flexible, efficient and professional recruitment service across the UK. Overview: An amazing opportunity has become available for a motivated person to join Taskmaster Resources as their ;Taskmaster have just opened a new office in Grangemouth and are looking to expand their office team due to continued growth of new clients and a larger increase within candidate ;Does this sound like the role for you? Apply today! Responsibilities: Completing compliance checks and updating "Profile" CRM system Working collaboratively with teams in the business to create a social media footprint on Facebook and Instagram Data entry putting applications on the system using "Profile" CRM System Reference checks using telephone system and logging information on "Profile" CRM System Making up marketing mailers using Canva before emailing out using Outlook Making timesheets through Microsoft 365 package and inputting payroll and holidays onto "Profile" CRM system Searching for and selecting candidates using CRM and collaboratively sending email interest using Outlook Answering the phone to clients, taking detailed notes and logging client information onto the "Profile" CRM system Acting as first point of contact for candidates Required skills: Excellent computer skills Take pride in your work and enjoy being organised Be able to speak to different people and build relationships Have the ability to think for yourself and enjoy solving problems Want to succeed and have interest in working with people Salary: The starting apprentice salary will be £18,000 (with regular reviews based on performance).After successful completion of your apprenticeship, and good performance levels you will have the opportunity to progress up to a £25,000 salary. Working hours: Monday to Thursday, 9am - 6pm, Friday 8am - 5pm with one hour for lunch Benefits: Career progression - The world is your oyster! Internal training External training Performance related salary increases up to £25,000 per annum Bonus entitlement Private health care Company events and the vision of being a part of the bigger picture in Scotland Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 19, 2024
Full time
Employer description: Established in 1994 TaskMaster have a network of offices that are managed by a dedicated team of energetic recruitment professionals who share a common objective to deliver quality, sustainable resource solutions to clients and candidates alike. These multi-disciplined regional offices are well placed to offer a flexible, efficient and professional recruitment service across the UK. Overview: An amazing opportunity has become available for a motivated person to join Taskmaster Resources as their ;Taskmaster have just opened a new office in Grangemouth and are looking to expand their office team due to continued growth of new clients and a larger increase within candidate ;Does this sound like the role for you? Apply today! Responsibilities: Completing compliance checks and updating "Profile" CRM system Working collaboratively with teams in the business to create a social media footprint on Facebook and Instagram Data entry putting applications on the system using "Profile" CRM System Reference checks using telephone system and logging information on "Profile" CRM System Making up marketing mailers using Canva before emailing out using Outlook Making timesheets through Microsoft 365 package and inputting payroll and holidays onto "Profile" CRM system Searching for and selecting candidates using CRM and collaboratively sending email interest using Outlook Answering the phone to clients, taking detailed notes and logging client information onto the "Profile" CRM system Acting as first point of contact for candidates Required skills: Excellent computer skills Take pride in your work and enjoy being organised Be able to speak to different people and build relationships Have the ability to think for yourself and enjoy solving problems Want to succeed and have interest in working with people Salary: The starting apprentice salary will be £18,000 (with regular reviews based on performance).After successful completion of your apprenticeship, and good performance levels you will have the opportunity to progress up to a £25,000 salary. Working hours: Monday to Thursday, 9am - 6pm, Friday 8am - 5pm with one hour for lunch Benefits: Career progression - The world is your oyster! Internal training External training Performance related salary increases up to £25,000 per annum Bonus entitlement Private health care Company events and the vision of being a part of the bigger picture in Scotland Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Employer description: We at Osmo are a leading brand in wood care products. Overview: Looking to launch Your Marketing Career? We are seeking a passionate and eager Marketing Apprentice to join our growing team!We'll provide you with the support and guidance you need to succeed, and you'll have the opportunity to learn from experienced marketing professionals. Salary: £16,000 per annum. The Role: In this role, you'll gain valuable experience across a variety of exciting marketing activities, including: Creating engaging content for social media, our website, and other marketing materials Supporting our sales team through marketing initiatives Assisting with digital campaigns and exploring new marketing opportunities Contributing to event planning and execution Who we're looking for: Desired skills and qualities: A highly motivated individual with a strong interest in marketing and a desire to learn Someone with a creative mindset and a willingness to take on new challenges Excellent communication and interpersonal skills Basic computer literacy is a must Experience with social media platforms Knowledge of design software would be useful but not essential Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; Find out more here: For more information, please visit the UK ENIC website. Working week: Monday - Friday, 8:30am to 5pm with a potential to work from home at times and potential hybrid working further down the line. Benefits: A competitive salary and benefits package (details upon application) Flexible working, free parking and smart casual dress A supportive and collaborative work environment The opportunity to gain valuable skills and experience in a growing company A chance to make a real impact on our brand Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: We at Osmo are a leading brand in wood care products. Overview: Looking to launch Your Marketing Career? We are seeking a passionate and eager Marketing Apprentice to join our growing team!We'll provide you with the support and guidance you need to succeed, and you'll have the opportunity to learn from experienced marketing professionals. Salary: £16,000 per annum. The Role: In this role, you'll gain valuable experience across a variety of exciting marketing activities, including: Creating engaging content for social media, our website, and other marketing materials Supporting our sales team through marketing initiatives Assisting with digital campaigns and exploring new marketing opportunities Contributing to event planning and execution Who we're looking for: Desired skills and qualities: A highly motivated individual with a strong interest in marketing and a desire to learn Someone with a creative mindset and a willingness to take on new challenges Excellent communication and interpersonal skills Basic computer literacy is a must Experience with social media platforms Knowledge of design software would be useful but not essential Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the ;If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; Find out more here: For more information, please visit the UK ENIC website. Working week: Monday - Friday, 8:30am to 5pm with a potential to work from home at times and potential hybrid working further down the line. Benefits: A competitive salary and benefits package (details upon application) Flexible working, free parking and smart casual dress A supportive and collaborative work environment The opportunity to gain valuable skills and experience in a growing company A chance to make a real impact on our brand Future prospects: 90% of QA Apprentices secure permanent employment after finishing their ; Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
VITEC is a market-leading provider of IPTV, video streaming and digital signage solutions that harness the power of video to engage, empower and evolve. VITEC products are influencing video delivery in all aspects of life on every corner of the globe, you have probably used/seen the output of VITEC products but you didn't know! Your efforts will have global impact.VITEC are looking for their next generation of software and tech talent to join their business as a Software Engineer Apprentice. Vitec have a strong history of nurturing talented individuals through apprenticeships and structured L&D pathways, with many previous apprentices stepping up through career ladder within the organisation. Responsibilities: From day one you will be part of a small focussed agile team dedicated to a product or a large feature. Each day you and your agile team discuss what to tackle next to reach the team's goals The code you write will be used by companies, sports teams, banks, airports, theatre and governments to name a few; the list is endless! Develop a deeper understanding of development processes, software lifecycle including design, development, testing, deployment, and maintenance Desirable skills: Inquisitive - a 'how does that work' mentality Interest in computing science and the current trends in software development Salary: £22,500 per annum Working hours Monday to Friday, 9am - 5 ;This role will be office ; Benefits: Holidays - 33 days annual leaver per annum and the opportunity to purchase an additional 5 days Pension - company pension scheme, 5% employer contribution Life cover Employee Assistance Programme - access to a counsellor Healthy lifestyle - bike to work scheme, discounted gym membership, weekly office fruit delivery Training - free access to LinkedIn learning and internal training courses Referral incentive - you can be rewarded for successfully referring a friend Company events Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 19, 2024
Full time
VITEC is a market-leading provider of IPTV, video streaming and digital signage solutions that harness the power of video to engage, empower and evolve. VITEC products are influencing video delivery in all aspects of life on every corner of the globe, you have probably used/seen the output of VITEC products but you didn't know! Your efforts will have global impact.VITEC are looking for their next generation of software and tech talent to join their business as a Software Engineer Apprentice. Vitec have a strong history of nurturing talented individuals through apprenticeships and structured L&D pathways, with many previous apprentices stepping up through career ladder within the organisation. Responsibilities: From day one you will be part of a small focussed agile team dedicated to a product or a large feature. Each day you and your agile team discuss what to tackle next to reach the team's goals The code you write will be used by companies, sports teams, banks, airports, theatre and governments to name a few; the list is endless! Develop a deeper understanding of development processes, software lifecycle including design, development, testing, deployment, and maintenance Desirable skills: Inquisitive - a 'how does that work' mentality Interest in computing science and the current trends in software development Salary: £22,500 per annum Working hours Monday to Friday, 9am - 5 ;This role will be office ; Benefits: Holidays - 33 days annual leaver per annum and the opportunity to purchase an additional 5 days Pension - company pension scheme, 5% employer contribution Life cover Employee Assistance Programme - access to a counsellor Healthy lifestyle - bike to work scheme, discounted gym membership, weekly office fruit delivery Training - free access to LinkedIn learning and internal training courses Referral incentive - you can be rewarded for successfully referring a friend Company events Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services.You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on.Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Working week: hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: Sota Solutions is a market-leading IT solutions provider specialising in platform hosting, network infrastructure, data centre and business continuity services for small, medium and large enterprises, public sector organisations, as well as other service providers.Established for over 30 years and with a £6M turnover and strong balance sheet, the company's facilities include two data centres, a disaster recovery suite, a network operations centre, located in a highly secure twenty-five-acre science park campus in Kent. Join us and be part of the tech revolution. Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Job overview: As part of your IT Apprenticeship role you will provide 1st and 2nd Level Service Desk / Remote Support, basic maintenance and low complexity system builds / installation across the Sota Solutions portfolio of services.You will shadow existing permanent members of the team, throughout the learning cycle, until either the end of their programme or until they are ready to move on.Aside from on-going developmental support, your role may be perceived as the equivalent of a Service Desk Analyst or Service Delivery Engineer roles in all other respects, depending on the individuals on-going attainment. Salary: £15,000 per annum. Main responsibilities: Carry out a wide range of 1st and 2nd level problem/request management and resolution activity, against prescribed service levels and across multiple hardware and software technologies Manage calls from customers and log tickets into the Sota Service Desk Management Tool Ensure all problems are progressed in line with Sota best practice Manage all problems and requests through to resolution and or fulfilment ensuring the customer and ticketing system are updated in a timely fashion Appropriately identify and prioritise customer problems/requests to ensure that Sota maintains high levels of customer satisfaction to provide basic engineering support in respect of the build, configuration and deployment of new systems into production to support Ensure that resolved escalation procedures are complied with in a timely and appropriate fashion Continuously strive to improve the efficiency and quality of the service Ensure compliance with all policies, processes and procedures mandated by the company Required skills: Has a keen interest in IT Demonstrates good interactive and communications skills Please Note - Being able to drive is preferred but not essential as long as you are within an hour ; Personal qualities: Is well organised and practical, with a logical, diagnostic approach to problem solving Pays careful, close attention to detail Has an appreciation of what may be involved in supporting and installing IT hardware and software solutions and is keen to develop IT skills and capabilities Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Working week: hours, Monday to Friday, 8:45am - 5:15pm. Benefits: Pension Life Assurance Income Protection Perkbox Membership Free use of on-site swimming pool Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Employer description: DP Systems are an established IT service provider operating for over 35 years. Our business is centred around each of our customers providing them with seamless IT Support and Managed ; Overview: As our customers get larger and our customer base increases, we are looking to key team members to help drive the business ; We are now looking for an eager candidate to join us as an ; We offer a work hard, play hard environment and a friendly, close-knit team. Duties: To work as part of the support team, providing telephone and remote support to our varied customer base Build, configure and install computers/laptops & peripherals including tablet/mobile devices as required Administer active directory, Office365 and various antivirus console systems To monitor, configure internet routers and firewalls Liaise with third party suppliers where necessary, logging tickets as required and acting as a central point of contact Ticketing, monitoring and tracking Incidents, requests or problems, escalating where necessary to 2nd line and 3rd Provide clear, professional customer service & support to customers on the phone and remotely Manage supplier and customer deliveries via couriers Maintain in house stock room, deliveries, stock control Maintain in house workshop, keeping place tidy, organised and efficient Desirable skills and experience: An avid and detailed interest in IT and computing / experience with Windows 10 and Windows Server Hands on experience in both using and installing Microsoft Office and other programs Hands on experience Active Directory, Local Users and Profiles Understanding of how to use a Windows computer, copying, pasting, installing programs and configuration of devices such as printers, scanners, cameras Understanding of TCP/IP networking, routers and IP switches Good experience with Chrome, Internet Explorer web browsers Ability to install/upgrade components in desktop/laptops; knowledge of hard drives, memory, processors and graphics cards Personal qualities: Confident communicator on the phone and on email / punctual, presentable, smart & confident Willing to step up and work to the ethos of the company, representing the company Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Salary: £16,000 per annum Benefits: Annual performance-based bonus 28 days annual leave Company social weekends Monthly team lunch Weekly team drinks Smart Casual dress Free on-site parking Casual dress code Friendly atmosphere Future prospects: There is a possibility of gaining a permanent position within the IT department, if the apprenticeship is successfully completed. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: DP Systems are an established IT service provider operating for over 35 years. Our business is centred around each of our customers providing them with seamless IT Support and Managed ; Overview: As our customers get larger and our customer base increases, we are looking to key team members to help drive the business ; We are now looking for an eager candidate to join us as an ; We offer a work hard, play hard environment and a friendly, close-knit team. Duties: To work as part of the support team, providing telephone and remote support to our varied customer base Build, configure and install computers/laptops & peripherals including tablet/mobile devices as required Administer active directory, Office365 and various antivirus console systems To monitor, configure internet routers and firewalls Liaise with third party suppliers where necessary, logging tickets as required and acting as a central point of contact Ticketing, monitoring and tracking Incidents, requests or problems, escalating where necessary to 2nd line and 3rd Provide clear, professional customer service & support to customers on the phone and remotely Manage supplier and customer deliveries via couriers Maintain in house stock room, deliveries, stock control Maintain in house workshop, keeping place tidy, organised and efficient Desirable skills and experience: An avid and detailed interest in IT and computing / experience with Windows 10 and Windows Server Hands on experience in both using and installing Microsoft Office and other programs Hands on experience Active Directory, Local Users and Profiles Understanding of how to use a Windows computer, copying, pasting, installing programs and configuration of devices such as printers, scanners, cameras Understanding of TCP/IP networking, routers and IP switches Good experience with Chrome, Internet Explorer web browsers Ability to install/upgrade components in desktop/laptops; knowledge of hard drives, memory, processors and graphics cards Personal qualities: Confident communicator on the phone and on email / punctual, presentable, smart & confident Willing to step up and work to the ethos of the company, representing the company Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; For more information, please visit the UK ENIC ; Salary: £16,000 per annum Benefits: Annual performance-based bonus 28 days annual leave Company social weekends Monthly team lunch Weekly team drinks Smart Casual dress Free on-site parking Casual dress code Friendly atmosphere Future prospects: There is a possibility of gaining a permanent position within the IT department, if the apprenticeship is successfully completed. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Lockheed Martin UK has led British innovation in defence and security for over 70 years - from pioneering mail sorting technology to spearheading the UK's inaugural commercial ; Now they are offering a coveted Apprenticeship in Software Development and looking for highly motivated candidates who hold SCQF Level 5 qualifications in Maths, Computing Science, English and one other.If this is you, read on Exciting Opportunity: As a Software Developer Apprentice , you'll be the linchpin of our Development Team, providing essential first-line support. You'll be the voice and the brains behind the initial contact, setting the stage for a journey of growth and mastery in both application and web-based development using a plethora of coding techniques and SQL database administration. Your Mission: Serve as the first responder for our senior developers' queries. Master the art of communication, translating complex tech into understandable solutions. Dive deep into software development with JS, C#, various frameworks, and TSQL. Enhance and support a suite of Windows applications. Navigate and contribute to our company's comprehensive development framework, including DevOps. Gradually take the reins, becoming an integral part of our innovative team. Your Qualities: A collaborative spirit and a hunger for teamwork. An unquenchable thirst for knowledge and skill evolution in software development. A fervent passion for IT and technology. Exceptional problem-solving prowess and a keen eye for detail. Your Qualifications: Mathematics English Computing Science Plus one additional subject All aspiring candidates must possess these subjects at a minimum of SCQF level 5 to qualify for this stellar opportunity. Rewards & Benefits: A competitive starting salary of £16,400 per annum. Flexible working hours to suit your lifestyle, at hours per week. A comprehensive benefits package including BUPA health, dental cover, and a robust company pension. A Cycle to Work scheme that promotes a healthy lifestyle and a greener planet. Your Future Trajectory: Your journey will be supported every step of the way by a dedicated QA skills coach and a work mentor, ensuring your skills are honed, your potential is tapped, and your qualifications are nationally recognised at SCQF Level ; Post-apprenticeship, you'll have the potential to advance within our Applications and Development team. Are you ready to join the ranks of those shaping the future? Apply now and launch your career! Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 19, 2024
Full time
Lockheed Martin UK has led British innovation in defence and security for over 70 years - from pioneering mail sorting technology to spearheading the UK's inaugural commercial ; Now they are offering a coveted Apprenticeship in Software Development and looking for highly motivated candidates who hold SCQF Level 5 qualifications in Maths, Computing Science, English and one other.If this is you, read on Exciting Opportunity: As a Software Developer Apprentice , you'll be the linchpin of our Development Team, providing essential first-line support. You'll be the voice and the brains behind the initial contact, setting the stage for a journey of growth and mastery in both application and web-based development using a plethora of coding techniques and SQL database administration. Your Mission: Serve as the first responder for our senior developers' queries. Master the art of communication, translating complex tech into understandable solutions. Dive deep into software development with JS, C#, various frameworks, and TSQL. Enhance and support a suite of Windows applications. Navigate and contribute to our company's comprehensive development framework, including DevOps. Gradually take the reins, becoming an integral part of our innovative team. Your Qualities: A collaborative spirit and a hunger for teamwork. An unquenchable thirst for knowledge and skill evolution in software development. A fervent passion for IT and technology. Exceptional problem-solving prowess and a keen eye for detail. Your Qualifications: Mathematics English Computing Science Plus one additional subject All aspiring candidates must possess these subjects at a minimum of SCQF level 5 to qualify for this stellar opportunity. Rewards & Benefits: A competitive starting salary of £16,400 per annum. Flexible working hours to suit your lifestyle, at hours per week. A comprehensive benefits package including BUPA health, dental cover, and a robust company pension. A Cycle to Work scheme that promotes a healthy lifestyle and a greener planet. Your Future Trajectory: Your journey will be supported every step of the way by a dedicated QA skills coach and a work mentor, ensuring your skills are honed, your potential is tapped, and your qualifications are nationally recognised at SCQF Level ; Post-apprenticeship, you'll have the potential to advance within our Applications and Development team. Are you ready to join the ranks of those shaping the future? Apply now and launch your career! Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Employer description: The Company are an IT Business Partner & Enterprise Solutions Provider. They offer complete end-to-end solutions that enhance people's performance. They expertly blend their products and services to offer the right level of support for individual and business needs by offering packaged platforms and tailored solutions that help business' reach their full potential. Overview: We are enthusiastic about talent and looking to grow our business and are currently looking to hire a IT Support Apprentice. As an IT Support Apprentice, you will have the opportunity to develop your IT skills in a number of areas including cloud based technologies, business operations, consultancy and managed ;Working with an excellent team in a great working environment you will be supported by a senior member of the team who will impart their knowledge, skills and experience to mentor you throughout your Apprenticeship. They will create a personal development plan for you to develop your technical and business skills which will include use of cloud platforms, networking and security. Salary: £17,000 per ; Main responsibilities: will include but not be limited to: Working alongside the Managed Services Support Team Leader alternating between reactive and proactive support Providing support to clients spread across the UK resolving technical issues or identifying issues that need to be addressed Provide first line helpdesk support to clients, assisting with IT issues via the phone, email and remote support tools Logging, Tracking and resolving Incidents within a service management system, adhering to SLA'S Identifying when to escalate incidents to ensure SLA achievement Managing Service Desk mailboxes to update relevant incidents with key information Carry out Service Desk related duties to ensure incidents are resolved within the required timescales Management of any third parties/vendors which may be used as resolve groups Working with internal and external engineers to resolve incidents What we are looking for: Desirable skills: A passion for IT Technology Excellent written and verbal communication skills as this is a client facing role Experience in a customer facing environment would be an advantage Personal qualities: Candidates will have a keen and demonstrable interest in IT Excellent organisation skills You must have a logical approach to solving problems, be creative and empathetic Driven and ambitious Enthusiastic approach to work Team player but also the ability to work on own initiative Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; Working week: Monday - Friday, 8:30am - 5:00 pm / a week. Benefits: We value our employees and have regular team meetings and team days and social events throughout the year and offer excellent benefits such as progression and bonuses based upon achieving development and performance milestones and access to the companies Health Care and Pension schemes. Future prospects: There is a structured career development plan on successful completion of your Apprenticeship with progressive holiday and salary enhancement and there are also options to progress within the Managed Services team to more senior roles within support and consultancy, also to specialise within a specific field such as networking, operating systems or security as well as potential to undertake a higher level Apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Apr 19, 2024
Full time
Employer description: The Company are an IT Business Partner & Enterprise Solutions Provider. They offer complete end-to-end solutions that enhance people's performance. They expertly blend their products and services to offer the right level of support for individual and business needs by offering packaged platforms and tailored solutions that help business' reach their full potential. Overview: We are enthusiastic about talent and looking to grow our business and are currently looking to hire a IT Support Apprentice. As an IT Support Apprentice, you will have the opportunity to develop your IT skills in a number of areas including cloud based technologies, business operations, consultancy and managed ;Working with an excellent team in a great working environment you will be supported by a senior member of the team who will impart their knowledge, skills and experience to mentor you throughout your Apprenticeship. They will create a personal development plan for you to develop your technical and business skills which will include use of cloud platforms, networking and security. Salary: £17,000 per ; Main responsibilities: will include but not be limited to: Working alongside the Managed Services Support Team Leader alternating between reactive and proactive support Providing support to clients spread across the UK resolving technical issues or identifying issues that need to be addressed Provide first line helpdesk support to clients, assisting with IT issues via the phone, email and remote support tools Logging, Tracking and resolving Incidents within a service management system, adhering to SLA'S Identifying when to escalate incidents to ensure SLA achievement Managing Service Desk mailboxes to update relevant incidents with key information Carry out Service Desk related duties to ensure incidents are resolved within the required timescales Management of any third parties/vendors which may be used as resolve groups Working with internal and external engineers to resolve incidents What we are looking for: Desirable skills: A passion for IT Technology Excellent written and verbal communication skills as this is a client facing role Experience in a customer facing environment would be an advantage Personal qualities: Candidates will have a keen and demonstrable interest in IT Excellent organisation skills You must have a logical approach to solving problems, be creative and empathetic Driven and ambitious Enthusiastic approach to work Team player but also the ability to work on own initiative Entry requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK ; Working week: Monday - Friday, 8:30am - 5:00 pm / a week. Benefits: We value our employees and have regular team meetings and team days and social events throughout the year and offer excellent benefits such as progression and bonuses based upon achieving development and performance milestones and access to the companies Health Care and Pension schemes. Future prospects: There is a structured career development plan on successful completion of your Apprenticeship with progressive holiday and salary enhancement and there are also options to progress within the Managed Services team to more senior roles within support and consultancy, also to specialise within a specific field such as networking, operating systems or security as well as potential to undertake a higher level Apprenticeship. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you ; Apply now!
Who you'll be working for: Marston Holdings work with many government agencies and are currently seeking a Digital Support Apprentice for their Inverness office. They have a strong history of supporting talent via apprenticeships with many achieving promotions.You will be joining a great team, and the breadth of their services means that whoever you are, wherever you work and whatever you do they can offer you unrivalled employment ;If you want to be part of their truly diverse and inclusive workforce that reflects the communities in which they operate, if ethical values are important to you, and you value an employer who listens, then this is the career start you have been seeking. What you will learn: This apprenticeship is a work, earn and learn opportunity to gain new skills, knowledge, and behaviours. As an apprentice 20% of your working time is dedicated to skills development. You receive structured training, are assigned a skills coach, attend training sessions and 1-2-1's with your training provider. Responsibilities: Deal with inbound and outbound customer enquiries Log accurate information regarding enquiries Handle and resolve customer enquiries or signpost to the correct team Check ID documents Review video footage of ANPR cameras Decide whether a contravention has taken place Negotiate and set payment plans Required skills: Customer focused Good interpersonal skills Excellent organisation skills Excellent communication skills Positive and self-motivate Able to work as part of a team and on own Salary: £21,255 per annum Working week: hours per week Benefits: 24 days annual leave, plus 6 bank holidays Pension scheme (3% rising to 5% after 12 months) Full training on all internal processes and procedures Ongoing learning and development Friendly office environment Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 19, 2024
Full time
Who you'll be working for: Marston Holdings work with many government agencies and are currently seeking a Digital Support Apprentice for their Inverness office. They have a strong history of supporting talent via apprenticeships with many achieving promotions.You will be joining a great team, and the breadth of their services means that whoever you are, wherever you work and whatever you do they can offer you unrivalled employment ;If you want to be part of their truly diverse and inclusive workforce that reflects the communities in which they operate, if ethical values are important to you, and you value an employer who listens, then this is the career start you have been seeking. What you will learn: This apprenticeship is a work, earn and learn opportunity to gain new skills, knowledge, and behaviours. As an apprentice 20% of your working time is dedicated to skills development. You receive structured training, are assigned a skills coach, attend training sessions and 1-2-1's with your training provider. Responsibilities: Deal with inbound and outbound customer enquiries Log accurate information regarding enquiries Handle and resolve customer enquiries or signpost to the correct team Check ID documents Review video footage of ANPR cameras Decide whether a contravention has taken place Negotiate and set payment plans Required skills: Customer focused Good interpersonal skills Excellent organisation skills Excellent communication skills Positive and self-motivate Able to work as part of a team and on own Salary: £21,255 per annum Working week: hours per week Benefits: 24 days annual leave, plus 6 bank holidays Pension scheme (3% rising to 5% after 12 months) Full training on all internal processes and procedures Ongoing learning and development Friendly office environment Future prospects: 90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the
Apr 19, 2024
Full time
Employer Description: Wellington College is one of the UK's - and indeed the world's - great coeducational boarding and day schools. The College is set in 400 acres of beautiful parkland and is home to a blend of breath taking original architecture and modern state-of-the-art facilities to provide the best possible educational environment for our pupils. The school was founded in 1853 as the living memorial to the Duke of Wellington, described by Queen Victoria as "the greatest man this country has ever produced". Overview: We are looking for a bright, enthusiastic, and hardworking individual with a genuine desire to learn and to build a career in technology, you will have a can-do attitude and not be afraid to ask questions. Your exact duties will vary but you will need to show you can work with a team or member of staff to handle various tasks. The aims of the apprenticeship are: For an individual to gain a nationally recognised qualification. To enhance knowledge & understanding of working in a busy workplace. To gain recognition for competencies used in a workplace. To develop and demonstrate the under pinning knowledge required in this role. Provide a foundation for further development. The Role and Duties: Work alongside experienced ITS Helpdesk team whilst learning all aspects of the role. Learn to prioritise and resolve helpdesk calls logged from all users to a satisfactory completion, ensuring a high quality, prompt and polite user experience is given at all times. Escalate support calls to other members of the ITS team, aiding them in problem resolution. Helping resolve IT/technical incidents for a range of devices (PCs, laptops, tablets, printers/scanners and projectors etc.). Assist with hardware and software installations. To ensure accurate record keeping using IT systems. To follow instructions and procedures within the ICT Service. Change Printer toner when required and assist with College reprographics. What we are looking for: Education Attainment 5+ GCSE A - C, 4-9 or equivalent (English and Maths essential). A Level / BTEC or equivalent qualification IT/Computing related preferred. Skills and Personal Qualities Excellent communication skills to enable effective dialogue with colleagues, staff, visitors and where applicable, pupils. Organised and self-motivated, with a proven record for meeting targets and deadlines. Able to perform well, maintain professionalism, display patience and politeness whilst under pressure. Dedicated team-player, who strives for excellence and leads by example. Tactful and discreet, whilst mindful of observing Safeguarding and professional standards. Displays a smart and professional appearance, representing the College in a positive manner. Reliable and stable. Well-developed problem solving skills. Enthusiastic, with an eagerness to learn new skills and a commitment to personal continuous professional development. Entry requirements for the Apprenticeship: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC ; Salary: £18,018 for the first 12 months, Rising to £22,308 for the remainder of the apprenticeship. Working Hours: per week, Monday to Friday, 8:30am - 4:30pm Saturdays (term-time only) 8:30-12:30, shift pattern amongst team members. Overtime paid for each Saturday ; Company Benefits: Free lunch whilst on duty Subsidised membership to the onsite Wellington Health and Fitness Club Generous Holiday allocation Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development ; Important Information: Our apprenticeships are the