Integration Consultant remote working FinTech up to 80,000 I am working with a Cloud based digital financial advice platform organisation that supports direct to consumer and adviser led advice delivery for large financial institutions globally. They are seeking Technical Consultants to work on the integration side of their platform. This is an exciting opportunity to join a rapidly growing global business with a flat structure with the opportunity for excellent career progression. This is a client facing role and you will work closely with their clients, product and product development teams. This is a great opportunity for someone wanting to move into a consultancy role. What you need: Background within financial services Excellent stakeholder engagement skills both technology and business facing. To have the confidence to push back were necessary Experience of support integrations onto platforms and debugging techniques. Exposure to financial services systems a plus Experience of documenting and implementing integration changes and data mapping requirements Maintain process flow documents in the form of Playbooks Experience of proposing, implementing, and managing implementations tailored to clients needs Experience working with SaaS products Knowledge of Git and an understanding of JSON My client are open to considering applications from a broad range of backgrounds for this role and will upskill as required. Please apply for more information.
Mar 29, 2024
Full time
Integration Consultant remote working FinTech up to 80,000 I am working with a Cloud based digital financial advice platform organisation that supports direct to consumer and adviser led advice delivery for large financial institutions globally. They are seeking Technical Consultants to work on the integration side of their platform. This is an exciting opportunity to join a rapidly growing global business with a flat structure with the opportunity for excellent career progression. This is a client facing role and you will work closely with their clients, product and product development teams. This is a great opportunity for someone wanting to move into a consultancy role. What you need: Background within financial services Excellent stakeholder engagement skills both technology and business facing. To have the confidence to push back were necessary Experience of support integrations onto platforms and debugging techniques. Exposure to financial services systems a plus Experience of documenting and implementing integration changes and data mapping requirements Maintain process flow documents in the form of Playbooks Experience of proposing, implementing, and managing implementations tailored to clients needs Experience working with SaaS products Knowledge of Git and an understanding of JSON My client are open to considering applications from a broad range of backgrounds for this role and will upskill as required. Please apply for more information.
We have been asked to recruit a Mortgage Technical Assistant for a company based in Northampton. Day to day you'll be the first point of contact for, and ownership of, a variety of calls and email queries into the business, from clients, advisers and third parties. The company has onsite parking and a modern office, they truly care about their people and offer a range of benefits, flexible working, and career progression. Below is an overview of the role Liaise with clients and the Mortgage Adviser to update online fact finds with client preferences. Responsible for gathering accurate research utilising up to date client information. Research gathered using internal and external I.T systems. Provide accurate information to the Mortgage Adviser and clients in response to what can be complex applications and enquiries, liaising as needed with appropriate colleagues. Submit applications to lenders and upload all requested documents at application stage. Maintaining up to date knowledge & relationships with third parties; PMS, Mortgage Development Managers, solicitors, and lender criteria pages. Co-ordinate and upload lender requirements to complete underwriting process post application. So, if you have experience of doing a similar role, we would be keen to speak with you. Please apply straight away or contact Hannah at 360-Recruitment Even if you don't have a CV, just get in touch.
Mar 28, 2024
Full time
We have been asked to recruit a Mortgage Technical Assistant for a company based in Northampton. Day to day you'll be the first point of contact for, and ownership of, a variety of calls and email queries into the business, from clients, advisers and third parties. The company has onsite parking and a modern office, they truly care about their people and offer a range of benefits, flexible working, and career progression. Below is an overview of the role Liaise with clients and the Mortgage Adviser to update online fact finds with client preferences. Responsible for gathering accurate research utilising up to date client information. Research gathered using internal and external I.T systems. Provide accurate information to the Mortgage Adviser and clients in response to what can be complex applications and enquiries, liaising as needed with appropriate colleagues. Submit applications to lenders and upload all requested documents at application stage. Maintaining up to date knowledge & relationships with third parties; PMS, Mortgage Development Managers, solicitors, and lender criteria pages. Co-ordinate and upload lender requirements to complete underwriting process post application. So, if you have experience of doing a similar role, we would be keen to speak with you. Please apply straight away or contact Hannah at 360-Recruitment Even if you don't have a CV, just get in touch.
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Mar 28, 2024
Full time
3rd Line IT Support Engineer, Witney, £40,000pa - £44,000pa plus bonus & benefits: An exceptional opportunity has arisen for a 3rd Line IT Support Engineer to join a market leading organisation in Witney. Working in a small team, whose remit is to provide exceptional IT Support to this rapidly expanding business of over 100 employees across several Thames Valley locations, you will gain excellent experience across a range of desktop and infrastructure technology working closely with the Systems Manager and Head of IT. On a day-to-day basis, the successful 3rd Line IT Support Engineer will be responsible for providing 1st 3rd Line Support and getting involved with a variety of project work. You will also act as an escalation point to the 1st and 2nd line helpdesk engineers. This is a great hands-on opportunity for a 3rd Line IT Support Engineer to either take the next step in their career or it would be a great side ways move for someone who wants to work local to the Witney area. About you: The successful 3rd Line IT Support Engineer will need previous experience in a 2nd/3rd line level role. You will need excellent communication skills, both over the phone and face to face with end users. The following skills and experience are required for this 3rd Line IT Support Engineer role: Knowledge of Microsoft Word, Excel, Outlook and ideally Adviser Office, Volume and Pulse dealing system Ability to work under pressure at times Office 365 Experience of administering MS Exchange and MS SQL Knowledge of VMware, VMware tools and virtual technologies Knowledge of Citrix (Desirable) Good working knowledge of Windows OS (server and client) Knowledge of servers, networking, firewall, UPS, desktops, laptops, thin clients and printers Understanding of Veeam backup and replication Our client is offering a competitive salary, annual company bonus, great office space, with great benefits such as share scheme, pension and private medical insurance. If you re a 2nd/3rd line level IT Support Engineer who is looking for an internal senior IT Support role covering Infrastructure, please drop Mark at MARS a copy of your CV. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven t heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
Are you a skilled Data Protection professional seeking your next challenge? We have an excellent opportunity for an enthusiastic and proactive Data Protection Coordinator! As a leading recruitment agency, we're delighted to collaborate with a client in search of a qualified individual to implement data protection policies and oversee Subject Access Requests (SARs). Working under the guidance of the Legal Adviser and Data Protection Officer, you'll be instrumental in ensuring adherence to data protection laws and promoting a culture of best practices. Key Responsibilities: Ensuring compliance with data protection policies and legal requirements Providing assistance to volunteers and management teams Championing GDPR best practices throughout the organisation Key Requirements: A thorough understanding of Data Protection legislation and GDPR Demonstrated experience in successfully delivering projects Excellent interpersonal skills for customer-facing interactions Strong proficiency in IT If you're ready to take on this rewarding role and contribute to maintaining data protection standards, we want to hear from you! Apply now and seize this opportunity to make a difference in a dynamic environmen We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Mar 28, 2024
Full time
Are you a skilled Data Protection professional seeking your next challenge? We have an excellent opportunity for an enthusiastic and proactive Data Protection Coordinator! As a leading recruitment agency, we're delighted to collaborate with a client in search of a qualified individual to implement data protection policies and oversee Subject Access Requests (SARs). Working under the guidance of the Legal Adviser and Data Protection Officer, you'll be instrumental in ensuring adherence to data protection laws and promoting a culture of best practices. Key Responsibilities: Ensuring compliance with data protection policies and legal requirements Providing assistance to volunteers and management teams Championing GDPR best practices throughout the organisation Key Requirements: A thorough understanding of Data Protection legislation and GDPR Demonstrated experience in successfully delivering projects Excellent interpersonal skills for customer-facing interactions Strong proficiency in IT If you're ready to take on this rewarding role and contribute to maintaining data protection standards, we want to hear from you! Apply now and seize this opportunity to make a difference in a dynamic environmen We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Contribute to high-profile OTS project in a pivotal year Work closely with the CEO and Chair About Our Client Established by the telecoms industry in June 2022, TOTSCo (The One Touch Switching Company Ltd) is a member-owned company whose goal is the introduction, in line with new regulations, of switching processes for broadband and voice services in the home and for businesses. The planned date for the implementation of the corresponding One Touch Switch process and technology is 12 September 2024 and is likely to be headline news in the consumer press. Given its unique position in the industry, the governance of TOTSCo is key to its legitimacy and effective operation. TOTSCo is looking for a Chief of Staff to drive the development of its governance and strategy. Job Description Reporting to the CEO, the job holder will work closely with the CEO, the executive team and the board on a variety of tasks to help TOTSCo achieve maturity in its governance, decision making and strategy and more generally as an organisation. Tasks include: Forward-planning board agendas in the light of strategic and operational priorities Preparing papers for board consideration under direction, including appropriate analysis and recommendations Support strategic development and implementation Preparing periodic board off-site strategy meetings Support board committees (e.g. Remco, ARC) in meeting preparation Development, management and review of organisational policies, including development of the staff handbook Support the board in implementation of Wates code of corporate governance Support the executive in preparation and analysis of consultation exercises with stakeholders Ad-hoc operational, strategic and organisational projects Should time allow, additional tasks may extend to a variety of projects such as: Assist in analytical tasks such as the interpretation of OTS data Compliance analysis (in association with external advisers) Development with SMEs of TOTSCo's operations procedures manual The Successful Applicant We are looking for candidates who can demonstrate experience in such tasks and that could add value in TOTSCo's journey to maturity. To be successful, candidate will need to demonstrate the following qualities and experience: Analytical thinker, also delivery focused Excellent written and verbal communication Numerate Policy and process mindset Programme and planning management Experience of governance processes Self-motivated and organised What's on Offer This role is homeworking and can be performed from anywhere in the UK. There will be travel to London approximately twice a month and this will be paid for. Salary - 80- 100K Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Executive. Ref Code: MPJN(phone number removed)Z
Mar 28, 2024
Full time
Contribute to high-profile OTS project in a pivotal year Work closely with the CEO and Chair About Our Client Established by the telecoms industry in June 2022, TOTSCo (The One Touch Switching Company Ltd) is a member-owned company whose goal is the introduction, in line with new regulations, of switching processes for broadband and voice services in the home and for businesses. The planned date for the implementation of the corresponding One Touch Switch process and technology is 12 September 2024 and is likely to be headline news in the consumer press. Given its unique position in the industry, the governance of TOTSCo is key to its legitimacy and effective operation. TOTSCo is looking for a Chief of Staff to drive the development of its governance and strategy. Job Description Reporting to the CEO, the job holder will work closely with the CEO, the executive team and the board on a variety of tasks to help TOTSCo achieve maturity in its governance, decision making and strategy and more generally as an organisation. Tasks include: Forward-planning board agendas in the light of strategic and operational priorities Preparing papers for board consideration under direction, including appropriate analysis and recommendations Support strategic development and implementation Preparing periodic board off-site strategy meetings Support board committees (e.g. Remco, ARC) in meeting preparation Development, management and review of organisational policies, including development of the staff handbook Support the board in implementation of Wates code of corporate governance Support the executive in preparation and analysis of consultation exercises with stakeholders Ad-hoc operational, strategic and organisational projects Should time allow, additional tasks may extend to a variety of projects such as: Assist in analytical tasks such as the interpretation of OTS data Compliance analysis (in association with external advisers) Development with SMEs of TOTSCo's operations procedures manual The Successful Applicant We are looking for candidates who can demonstrate experience in such tasks and that could add value in TOTSCo's journey to maturity. To be successful, candidate will need to demonstrate the following qualities and experience: Analytical thinker, also delivery focused Excellent written and verbal communication Numerate Policy and process mindset Programme and planning management Experience of governance processes Self-motivated and organised What's on Offer This role is homeworking and can be performed from anywhere in the UK. There will be travel to London approximately twice a month and this will be paid for. Salary - 80- 100K Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Page Executive. Ref Code: MPJN(phone number removed)Z
Configuration Consultant remote working financial services up to £70,000 I am working with a Cloud based digital financial advice platform organisation that supports direct to consumer and adviser led advice delivery for large financial institutions globally. They are seeking Technical Consultants to work on the configuration side of their platform. This is an exciting opportunity to join a rapidly growing global business with a flat structure with the opportunity for excellent career progression. This is a client facing role and you will work closely with their clients, product and product development teams. This is a great opportunity for someone wanting to move into a consultancy role. What you need: Background within financial services Experience using JSON and HTML for configurations SaaS platform experience Excellent stakeholder engagement skills both technology and business facing You will be responsible for delivery solutions to business requirements using their platform Ability to drive out functional requirements and designs Ideally experience of proposing, implementing, and managing implementations tailored to clients needs Ideally experience of maintaining process flow documentation in the form of Playbooks My client are open to considering applications from a broad range of backgrounds for this role and will upskill as required. Please apply for more information.
Mar 28, 2024
Full time
Configuration Consultant remote working financial services up to £70,000 I am working with a Cloud based digital financial advice platform organisation that supports direct to consumer and adviser led advice delivery for large financial institutions globally. They are seeking Technical Consultants to work on the configuration side of their platform. This is an exciting opportunity to join a rapidly growing global business with a flat structure with the opportunity for excellent career progression. This is a client facing role and you will work closely with their clients, product and product development teams. This is a great opportunity for someone wanting to move into a consultancy role. What you need: Background within financial services Experience using JSON and HTML for configurations SaaS platform experience Excellent stakeholder engagement skills both technology and business facing You will be responsible for delivery solutions to business requirements using their platform Ability to drive out functional requirements and designs Ideally experience of proposing, implementing, and managing implementations tailored to clients needs Ideally experience of maintaining process flow documentation in the form of Playbooks My client are open to considering applications from a broad range of backgrounds for this role and will upskill as required. Please apply for more information.
Quality Assurance Executive Weybridge £25000 Are you a great communicator and have great administration skills and looking for a Assurance Executive position? Our wonderful client based in Weybridge are looking for a Quality Assurance Executive to join their team and support the Manager and staff. If you have a great telephone manner, great at dealing with queries and Microsoft Office skills then this role could be the one for you. The role of Quality Assurance Executive involves: Provide a friendly and efficient service Assist with record-keeping systems Compliance check and process new businesses Build and maintain spreadsheets Checking data on the database Provide administration assistance Participate in company and department training The ideal Quality Assurance Executive will: Experience of working in a busy administrative role Experience working with Financial Advisers Good telephone manner and communicator Excellent Microsoft Office skills Have a positive and friendly service Stay focused and calm under pressure Smart in appearance Build and maintain strong working relationships Strong numeracy skills Dealing with queries My client offers a hybrid working environment and fantastic benefits
Mar 28, 2024
Full time
Quality Assurance Executive Weybridge £25000 Are you a great communicator and have great administration skills and looking for a Assurance Executive position? Our wonderful client based in Weybridge are looking for a Quality Assurance Executive to join their team and support the Manager and staff. If you have a great telephone manner, great at dealing with queries and Microsoft Office skills then this role could be the one for you. The role of Quality Assurance Executive involves: Provide a friendly and efficient service Assist with record-keeping systems Compliance check and process new businesses Build and maintain spreadsheets Checking data on the database Provide administration assistance Participate in company and department training The ideal Quality Assurance Executive will: Experience of working in a busy administrative role Experience working with Financial Advisers Good telephone manner and communicator Excellent Microsoft Office skills Have a positive and friendly service Stay focused and calm under pressure Smart in appearance Build and maintain strong working relationships Strong numeracy skills Dealing with queries My client offers a hybrid working environment and fantastic benefits
Opportunity: SAP Consultant Salary/Rate: £50 - £ 61.60 per hr (outside IR35) Location: Aldermaston, Reading Contract Duration: 18 months We are seeking a SAP Consultant for our government client. This SAP Consultant role is based 5 days per week on site in Aldermaston, Reading The SAP Consultant contract will be an 18-month contract, paying between £ 50- £ 61.60 per hr outside IR35. Security Clearance: Security Check (SC Clearance) This role is outside IR35. Role Profile/Responsibilities: Relevant SAP experience Technical and functional experience ideal Experience with upgrades, installation, software Someone who has delivered SAP and understands the technical side Provide subject matter expertise on the use of PLM applications across the full range of Business Strategy, Change Programmes, Business Operations and regulatory compliance. Work with Architecture, Operations and Information Assurance Leads to ensure that PLM applications are set and achieve appropriate Confidentiality, Integrity and Availability objectives. Communicate clearly with business users at all levels. Oversee the capture, recording and analysis of operating metrics for operations and applications within the PLM space. Working with peers in Enterprise Applications to standardise these metrics across the organisation to present a unified view of performance. Maintain the focus on key strategic deliverables within the PLM space. Build teams and set direction. Actively champion Diversity and Inclusion through actions and behaviour. Identify talent and create opportunities to develop others, including through effective delegation. Maintain and promote high personal standards in Environment, Safety, Health, Security and Quality and be a great team player. Ensure that the PLM Line-of-Business applications support business goals and meet user requirements Liaising with stakeholders to identify common functionality across different user communities and working with the Head of Enterprise Applications consolidate software footprints where appropriate. Ensure that the development, deployment and support of PLM software is in line with business and Information Services strategies, maximising operational effectiveness. Ensure that the process for selection, deployment, upgrading and maintaining of PLM software is subject to appropriate and relevant governance. If you are interested in the above role, please click Apply Now and send a CV for immediate review. Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Cleared To A High Government Standard, Security Check, Dv Strap, Security Vetting Clearance, Sc Level, SAP, SAP Consultant, SAP Specialist, SAP Advisor, SAP Adviser, SAP Professional, SAP Analyst, Technical Consultant, SAP Architect Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mar 28, 2024
Full time
Opportunity: SAP Consultant Salary/Rate: £50 - £ 61.60 per hr (outside IR35) Location: Aldermaston, Reading Contract Duration: 18 months We are seeking a SAP Consultant for our government client. This SAP Consultant role is based 5 days per week on site in Aldermaston, Reading The SAP Consultant contract will be an 18-month contract, paying between £ 50- £ 61.60 per hr outside IR35. Security Clearance: Security Check (SC Clearance) This role is outside IR35. Role Profile/Responsibilities: Relevant SAP experience Technical and functional experience ideal Experience with upgrades, installation, software Someone who has delivered SAP and understands the technical side Provide subject matter expertise on the use of PLM applications across the full range of Business Strategy, Change Programmes, Business Operations and regulatory compliance. Work with Architecture, Operations and Information Assurance Leads to ensure that PLM applications are set and achieve appropriate Confidentiality, Integrity and Availability objectives. Communicate clearly with business users at all levels. Oversee the capture, recording and analysis of operating metrics for operations and applications within the PLM space. Working with peers in Enterprise Applications to standardise these metrics across the organisation to present a unified view of performance. Maintain the focus on key strategic deliverables within the PLM space. Build teams and set direction. Actively champion Diversity and Inclusion through actions and behaviour. Identify talent and create opportunities to develop others, including through effective delegation. Maintain and promote high personal standards in Environment, Safety, Health, Security and Quality and be a great team player. Ensure that the PLM Line-of-Business applications support business goals and meet user requirements Liaising with stakeholders to identify common functionality across different user communities and working with the Head of Enterprise Applications consolidate software footprints where appropriate. Ensure that the development, deployment and support of PLM software is in line with business and Information Services strategies, maximising operational effectiveness. Ensure that the process for selection, deployment, upgrading and maintaining of PLM software is subject to appropriate and relevant governance. If you are interested in the above role, please click Apply Now and send a CV for immediate review. Sc Cleared, Sc Clearance, Security Cleared, Security Clearance, Dv Cleared, Dv Clearance, Dv Check, Developed Vetted, Developed Vetting, Cleared To A High Government Standard, Security Check, Dv Strap, Security Vetting Clearance, Sc Level, SAP, SAP Consultant, SAP Specialist, SAP Advisor, SAP Adviser, SAP Professional, SAP Analyst, Technical Consultant, SAP Architect Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
The Opportunity Superb opportunity to join a firm of successful Chartered Planners who are entering their second decade of development having experienced both year on year growth and the development of a network of introducers who have helped them build on their AUM, currently AUM per client is c £900k. They are looking to bolster their team with the addition of a talented, committed IFA Administrator, ideally with Intelligent Office experience, to support their highly achieving chartered Advisers. The environment you will work in will be one that every member has a voice in the practice and regular team meetings will appreciate your input. The offices are excellent and you will benefit from free parking and local amenities. The Role As an IFA/Client services or Wealth Management Administrator, duties will include (but are not limited to): Delivering a proactive and efficient support service to directors and consultants of their Wealth Management clients. Involved in new business and servicing administration as well as general administration and special projects. You will be given direct responsibility for aspects of the administration and will be expected to manage these tasks appropriately. Assisting the office manager with the development and implementation of changes to administration procedures to enhance efficiencies and to continually consider improving procedures and processes. Attending relevant internally and externally arranged meetings and courses and provide feedback after the event, including how benefits / changes can be implemented on a day-to-day basis. Contributing to the development of the team and the business in general through suggestions, feedback, and involvement in team meetings. Ensuring back-office records are accurately maintained and updated as changes occur or are advised. You will help your colleagues during periods of sickness or increased workloads and during their holiday. Required to process commission and fee statements and raise invoices within I.O. so should preferably have experience in this area. About you As an IFA/Client Services Administrator you will possess the following: IFA administration experience and knowledge of the Intelligent Office system (preferred). You will be able to work within a team but can self-motivate. You will have a strong skillset in Microsoft Office, especially excel, have excellent attention to detail and be inquisitive. As the role involves communicating with clients and product providers, strong written and verbal communication skills are crucial as well as excellent punctuality At least 6-12 months experience delivering financial services administration support within an IFA practice. You will have current knowledge of Intelligent Office (ideally), including new business, servicing, and potentially fee/commission processing. You will know how to use standard templates and to use Tasks to provide an audit trail. You will have good knowledge of current FCA regulatory requirements. In summary This position represents an excellent opportunity to join a successful firm in their field of expertise where you can play a major part in the administration of the business. This will enable you to build on your existing skills and knowledge and enjoy a long term, rewarding role within a supportive and encouraging environment If this is opportunity is of interest, pleasecontact Jim at Financial Divisions
Mar 28, 2024
Full time
The Opportunity Superb opportunity to join a firm of successful Chartered Planners who are entering their second decade of development having experienced both year on year growth and the development of a network of introducers who have helped them build on their AUM, currently AUM per client is c £900k. They are looking to bolster their team with the addition of a talented, committed IFA Administrator, ideally with Intelligent Office experience, to support their highly achieving chartered Advisers. The environment you will work in will be one that every member has a voice in the practice and regular team meetings will appreciate your input. The offices are excellent and you will benefit from free parking and local amenities. The Role As an IFA/Client services or Wealth Management Administrator, duties will include (but are not limited to): Delivering a proactive and efficient support service to directors and consultants of their Wealth Management clients. Involved in new business and servicing administration as well as general administration and special projects. You will be given direct responsibility for aspects of the administration and will be expected to manage these tasks appropriately. Assisting the office manager with the development and implementation of changes to administration procedures to enhance efficiencies and to continually consider improving procedures and processes. Attending relevant internally and externally arranged meetings and courses and provide feedback after the event, including how benefits / changes can be implemented on a day-to-day basis. Contributing to the development of the team and the business in general through suggestions, feedback, and involvement in team meetings. Ensuring back-office records are accurately maintained and updated as changes occur or are advised. You will help your colleagues during periods of sickness or increased workloads and during their holiday. Required to process commission and fee statements and raise invoices within I.O. so should preferably have experience in this area. About you As an IFA/Client Services Administrator you will possess the following: IFA administration experience and knowledge of the Intelligent Office system (preferred). You will be able to work within a team but can self-motivate. You will have a strong skillset in Microsoft Office, especially excel, have excellent attention to detail and be inquisitive. As the role involves communicating with clients and product providers, strong written and verbal communication skills are crucial as well as excellent punctuality At least 6-12 months experience delivering financial services administration support within an IFA practice. You will have current knowledge of Intelligent Office (ideally), including new business, servicing, and potentially fee/commission processing. You will know how to use standard templates and to use Tasks to provide an audit trail. You will have good knowledge of current FCA regulatory requirements. In summary This position represents an excellent opportunity to join a successful firm in their field of expertise where you can play a major part in the administration of the business. This will enable you to build on your existing skills and knowledge and enjoy a long term, rewarding role within a supportive and encouraging environment If this is opportunity is of interest, pleasecontact Jim at Financial Divisions
Are you an Technical Administrator with an eye for detail? We are recruiting for one of our partnership business in the city of London. They are on the hunt for a Technical Administrator to join their team to work alongside financial advisers day to day to support the business and clients. This role would suit a career administrator in the finance industry , perhaps someone looking to move into a Practice manager role in the future This would suit someone who likes to keep a "tidy inbox", someone who prides themselves on detail and executing challenges. You'll need, Organisational skills Solution building Independent working Report writing Literacy skills Maths - confident with numbers (CGT Calculations) Excel, Word, Office You will receive Salary of £40,000 (negotiable) Ongoing support Study support for exams This is an office based role in the city located in Hackney with flexible working of 1 day from home To apply and find out more, click below
Mar 27, 2024
Full time
Are you an Technical Administrator with an eye for detail? We are recruiting for one of our partnership business in the city of London. They are on the hunt for a Technical Administrator to join their team to work alongside financial advisers day to day to support the business and clients. This role would suit a career administrator in the finance industry , perhaps someone looking to move into a Practice manager role in the future This would suit someone who likes to keep a "tidy inbox", someone who prides themselves on detail and executing challenges. You'll need, Organisational skills Solution building Independent working Report writing Literacy skills Maths - confident with numbers (CGT Calculations) Excel, Word, Office You will receive Salary of £40,000 (negotiable) Ongoing support Study support for exams This is an office based role in the city located in Hackney with flexible working of 1 day from home To apply and find out more, click below
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Mar 27, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Mar 27, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Your new company: CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. It has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. Your new role : To assist the help desk, by acting as first point of contact for customers, staff and suppliers, contact the help desk to ensure the provision of world-class customer service is offered, to ensure all maintenance requests are dealt with effectively and efficiently. Key Responsibilities: To develop a good working relationship with all members of CBRE staff and client's staff. Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Supervisor for advice and guidance. Log all job requests that are received via telephone onto the central help desk request system. Prioritise job requests received through the central help desk request system. Ensure all relevant information in order to prioritise and resolve requests is obtained and evaluated. Contribute to the development of new works requests into quotations, requesting purchase orders and arranging work in consultation with the customer, and organising the recharge process. Monitor work progress and update customers through to completion of work, gather feedback from the team in order to update issues accordingly. Log, monitor and resolve routine customer complaints, escalate to the Supervisor those complaints that are, for example, complex, high profile or require support to effectively resolve. Collate customer feedback. Raise any issues or concerns with the Supervisor. Run reports and analyse help desk data as requested. Manage day to day administration and filing as required. Meet the contractual SLA & KPI targets. What you'll need to succeed : A good general education is essential. Must be tidy and organised, able to prioritise, and deliver within high pressure, business-critical environments. IT literate (MS Suite) must be able to use a variety of online systems. Good experience and demonstrate a good knowledge of managing workloads. Excellent verbal and written communication skills. A passion for providing world-class customer service. Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels/ different areas and external stakeholders. Be able to maintain confidentiality, and a flexible and proactive approach to teamwork. What you'll get in return 23 days of Holiday Training on the job Be a part of a successful company and supportive team. £13-£13.50 per hour Don't work on bank holidays. And more What you need to do now: Send me an updated CV or call . If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 27, 2024
Full time
Your new company: CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking in 2018. It has been named one of Fortune's "Most Admired Companies" for seven years in a row, including being ranked number one in the real estate sector in 2019.CBRE offers a broad range of integrated services, including transaction and project management; property and facilities management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.In central London, CBRE advises on more commercial property than any other adviser and across the United Kingdom with offices in Aberdeen, Birmingham, Bristol, Edinburgh, Glasgow, Jersey, Leeds, Liverpool, Manchester, and Southampton. Your new role : To assist the help desk, by acting as first point of contact for customers, staff and suppliers, contact the help desk to ensure the provision of world-class customer service is offered, to ensure all maintenance requests are dealt with effectively and efficiently. Key Responsibilities: To develop a good working relationship with all members of CBRE staff and client's staff. Be the first point of contact for all customer enquiries; escalate concerns of a complex nature to the Supervisor for advice and guidance. Log all job requests that are received via telephone onto the central help desk request system. Prioritise job requests received through the central help desk request system. Ensure all relevant information in order to prioritise and resolve requests is obtained and evaluated. Contribute to the development of new works requests into quotations, requesting purchase orders and arranging work in consultation with the customer, and organising the recharge process. Monitor work progress and update customers through to completion of work, gather feedback from the team in order to update issues accordingly. Log, monitor and resolve routine customer complaints, escalate to the Supervisor those complaints that are, for example, complex, high profile or require support to effectively resolve. Collate customer feedback. Raise any issues or concerns with the Supervisor. Run reports and analyse help desk data as requested. Manage day to day administration and filing as required. Meet the contractual SLA & KPI targets. What you'll need to succeed : A good general education is essential. Must be tidy and organised, able to prioritise, and deliver within high pressure, business-critical environments. IT literate (MS Suite) must be able to use a variety of online systems. Good experience and demonstrate a good knowledge of managing workloads. Excellent verbal and written communication skills. A passion for providing world-class customer service. Excellent interpersonal skills and the ability to build effective professional relationships with colleagues at all levels/ different areas and external stakeholders. Be able to maintain confidentiality, and a flexible and proactive approach to teamwork. What you'll get in return 23 days of Holiday Training on the job Be a part of a successful company and supportive team. £13-£13.50 per hour Don't work on bank holidays. And more What you need to do now: Send me an updated CV or call . If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Our client who is a leading UK firm of accountants and business adviser is recruiting for an IT Support Analyst in Romford. Based in Romford Salary: 30,000 Working hours: within a shift rotation (between (Apply online only) Mon-Fri) and provide out of hours support (24/7) on rotation Home office will be Romford with a rotation of working a week in London City every 3-4 weeks and working from home post-probation. Responsibilities It Support to over 900 users including fee earners and VIPs To configure and support a variety of IT hardware around the firm To help with new starter inductions, become an application super user and provide training to users To adhere to IT processes and daily tasks Skills: Windows 10, Office 365 and desktop/laptop imaging Agile Knowledge of Active Directory / Azure Active Directory and Exchange Technically capable, able to demonstrate excellent troubleshooting skills The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
Mar 27, 2024
Full time
Our client who is a leading UK firm of accountants and business adviser is recruiting for an IT Support Analyst in Romford. Based in Romford Salary: 30,000 Working hours: within a shift rotation (between (Apply online only) Mon-Fri) and provide out of hours support (24/7) on rotation Home office will be Romford with a rotation of working a week in London City every 3-4 weeks and working from home post-probation. Responsibilities It Support to over 900 users including fee earners and VIPs To configure and support a variety of IT hardware around the firm To help with new starter inductions, become an application super user and provide training to users To adhere to IT processes and daily tasks Skills: Windows 10, Office 365 and desktop/laptop imaging Agile Knowledge of Active Directory / Azure Active Directory and Exchange Technically capable, able to demonstrate excellent troubleshooting skills The JM Longbridge Group is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. The JM Longbridge Group is an Equal Opportunities employer and we encourage applicants from all backgrounds.
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 27, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
We now have an exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic, and driven senior software engineer to help us deliver our award-winning products and services to our clients. This role will suit people who consider themselves a full-stack developer, who excited by technology and love pushing the boundaries of what's possible. We build straightforward solutions which aim to delight users, ensuring the best outcomes for our customers.This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast-paced environment which is varied and rewarding and allows them to be recognised for their efforts.You will be part of a cross-functional Agile team, working closely with the business, delivering our product backlog whilst also driving the team forward. You will be seen as a role model in the team, having proven experience in delivery of enterprise projects to agreed timescales. Ability to mentor junior members of the team is highly beneficial. Having a track record of continual improvements and pushing for excellence is a must. You will have: Strong analytical and problem-solving skills. Growth mindset. Ability to identify and implement continual improvement. Strong experience in developing services and APIs using a combination of one of the following Node, PHP, .NET or React. Strong knowledge of MVC and other design patterns. Strong knowledge of relational and NoSQL databases. Secure development practices. Extensible experience of API architecture design and development. Demonstrable knowledge of SOLID principles Knowledge of CI/CD automation systems such as Jenkins, codepipline. Experience architecting systems from ground zero. Experience working in an Agile and results driven environment. Experience with containerisation. Experience using React. Using a git-based source control system. Excellent communication and documentation skills. Planning, organisation, and time management skills. The nice to haves: Experience working with Messaging systems e.g. SQS, SNS. Experience developing AWS Lambda. Experience with NextJS & NestJS frameworks. Working knowledge of domain-driven design. ECS and container orchestration tools. AWS cloud experience or certifications. Previous experience working in e-commerce, banking and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Free gym Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Mar 27, 2024
Full time
We now have an exciting opportunity for a Software Engineer to join a forward thinking company offering a collaborative team working environment, training and excellent career progression. Our strategy is to have a cross functional development team, with team members working on all areas of our technology stack and propositions. What we're looking for: We're looking for an intelligent, energetic, and driven senior software engineer to help us deliver our award-winning products and services to our clients. This role will suit people who consider themselves a full-stack developer, who excited by technology and love pushing the boundaries of what's possible. We build straightforward solutions which aim to delight users, ensuring the best outcomes for our customers.This is a challenging role involving a high level of attention to detail but also allows a great deal of flexibility on achieving the right result using the best technology for a given situation. This is a great opportunity for someone who is looking for a fast-paced environment which is varied and rewarding and allows them to be recognised for their efforts.You will be part of a cross-functional Agile team, working closely with the business, delivering our product backlog whilst also driving the team forward. You will be seen as a role model in the team, having proven experience in delivery of enterprise projects to agreed timescales. Ability to mentor junior members of the team is highly beneficial. Having a track record of continual improvements and pushing for excellence is a must. You will have: Strong analytical and problem-solving skills. Growth mindset. Ability to identify and implement continual improvement. Strong experience in developing services and APIs using a combination of one of the following Node, PHP, .NET or React. Strong knowledge of MVC and other design patterns. Strong knowledge of relational and NoSQL databases. Secure development practices. Extensible experience of API architecture design and development. Demonstrable knowledge of SOLID principles Knowledge of CI/CD automation systems such as Jenkins, codepipline. Experience architecting systems from ground zero. Experience working in an Agile and results driven environment. Experience with containerisation. Experience using React. Using a git-based source control system. Excellent communication and documentation skills. Planning, organisation, and time management skills. The nice to haves: Experience working with Messaging systems e.g. SQS, SNS. Experience developing AWS Lambda. Experience with NextJS & NestJS frameworks. Working knowledge of domain-driven design. ECS and container orchestration tools. AWS cloud experience or certifications. Previous experience working in e-commerce, banking and/or financial services. About us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have over 484,000 customers using our award-winning platform propositions to manage assets totalling more than £76.2 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1300 employees and have been named one of the UK's 'Best 100 Companies to Work For' for six consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: Generous holiday allowance of 25 days, increasing up to 31 days with service, plus bank holidays Holiday buy/sell scheme Hybrid working policy Casual dress code Discretionary bi-annual bonus Contributory pension scheme Buy as you earn share scheme Free shares scheme Paid study support for qualifications Enhanced maternity/paternity scheme from day one Bike loan Season ticket loan portal Discounted PMI and Dental Free gym Paid volunteering opportunities Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Mar 27, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Our client a prestigious and long standing IFA is now looking fro an experienced Client support Administrator to join the growing team. The Role Preparing first meeting packs - as and when required Inputting fact find details into our back office system - Intelligent Office (IO) Set up clients on IO Input case onto IO Input initial fee (commission) onto IO Input expectation of future income onto IO Obtain illustrations (Exchange or other methods) Obtain KFds or KIIds Input ATR Questionnaire into Financial Express (FE) - EValue Print ATR Report outcome via FE Input Lifetime cash forecasting information into via Truth (where relevant) Prepare suitability letters for Adviser sign off (using templates or software) Obtain & copy Anti Money Laundering documents Complete verification form for Adviser signature Pass prepared case to Compliance (using checklist) On-Line Processing (where relevant) Updating IO on a continual basis with updates/changes/progress on cases using activity manger and other workflow functions Chasing business Weekly planning / strategy meeting with Adviser Skills Level 4 qualification or significant progress towards (e.g. 1 or 2 exams away) Experience of liaising with providers and knowledge of financial products Good communication skills Good analytical skills Good listening ability Good telephone manner Good level of IT proficiency including specific Financial Services software used Can do attitude to work Being able to work without constant supervision Being a Team player Ability to work to times scales
Mar 26, 2024
Full time
Our client a prestigious and long standing IFA is now looking fro an experienced Client support Administrator to join the growing team. The Role Preparing first meeting packs - as and when required Inputting fact find details into our back office system - Intelligent Office (IO) Set up clients on IO Input case onto IO Input initial fee (commission) onto IO Input expectation of future income onto IO Obtain illustrations (Exchange or other methods) Obtain KFds or KIIds Input ATR Questionnaire into Financial Express (FE) - EValue Print ATR Report outcome via FE Input Lifetime cash forecasting information into via Truth (where relevant) Prepare suitability letters for Adviser sign off (using templates or software) Obtain & copy Anti Money Laundering documents Complete verification form for Adviser signature Pass prepared case to Compliance (using checklist) On-Line Processing (where relevant) Updating IO on a continual basis with updates/changes/progress on cases using activity manger and other workflow functions Chasing business Weekly planning / strategy meeting with Adviser Skills Level 4 qualification or significant progress towards (e.g. 1 or 2 exams away) Experience of liaising with providers and knowledge of financial products Good communication skills Good analytical skills Good listening ability Good telephone manner Good level of IT proficiency including specific Financial Services software used Can do attitude to work Being able to work without constant supervision Being a Team player Ability to work to times scales
IT 2nd Line Support - Watford, Hertfordshire My client a leading Chartered Accountants & Tax Advisers firm is looking for a skilled 2nd line support to join their Technology team. This role is pivotal for the ongoing growth of the firm, providing support and innovative solutions. This role is suitable for someone who is interested to work within a dynamic, innovative and fast paced environment. You will be required to work onsite for this role. Role responsibilities: Collaborate with 1st Line support and management to ensure resolution. Install, configure, and maintain computer systems and applications. Document and share troubleshooting steps and issue resolutions with colleagues. Conduct software and systems testing. Troubleshoot and resolve software and network issues. Required Skills & Qualifications: Excellent Experience with Windows desktop and server management, Experience with Active Directory, Group Policy, and Microsoft Stack (Azure, Intune, Exchange, O365, SharePoint, Teams). PowerShell and software deployment. Experience of Virtual Desktop environments Excellent communication, collaboration and independent working skills. Strong diagnostic and troubleshooting skillsets for hardware & software issues. Benefits: Annual Christmas Bonus equivalent to 1 week's salary. Salary Sacrifice Pension Scheme (Employer: 5%; Employee: 3%) subject to eligibility. Private Medical Insurance after 3 months of service 25 days annual leave per annum (pro rata), with 3 days typically taken at Christmas/New Year. Apply now to be immediately considered!
Mar 26, 2024
Full time
IT 2nd Line Support - Watford, Hertfordshire My client a leading Chartered Accountants & Tax Advisers firm is looking for a skilled 2nd line support to join their Technology team. This role is pivotal for the ongoing growth of the firm, providing support and innovative solutions. This role is suitable for someone who is interested to work within a dynamic, innovative and fast paced environment. You will be required to work onsite for this role. Role responsibilities: Collaborate with 1st Line support and management to ensure resolution. Install, configure, and maintain computer systems and applications. Document and share troubleshooting steps and issue resolutions with colleagues. Conduct software and systems testing. Troubleshoot and resolve software and network issues. Required Skills & Qualifications: Excellent Experience with Windows desktop and server management, Experience with Active Directory, Group Policy, and Microsoft Stack (Azure, Intune, Exchange, O365, SharePoint, Teams). PowerShell and software deployment. Experience of Virtual Desktop environments Excellent communication, collaboration and independent working skills. Strong diagnostic and troubleshooting skillsets for hardware & software issues. Benefits: Annual Christmas Bonus equivalent to 1 week's salary. Salary Sacrifice Pension Scheme (Employer: 5%; Employee: 3%) subject to eligibility. Private Medical Insurance after 3 months of service 25 days annual leave per annum (pro rata), with 3 days typically taken at Christmas/New Year. Apply now to be immediately considered!
Description ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States . Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. CDW prides itself on being ' People Who Get IT ' and ' People who get People ' . Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY A passion for Modern W orkspace is key , and the ability to demonstrate an in-depth knowledge of Collaboration , trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. In this role you will act as a Solut i on Architect within the Modern W o rkspace as well as the wider Presales group. The role has three key areas of responsibility, which broken down are: Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business. Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/ accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership ( TCO ) models, business cases, high level designs ( HLD ' s ) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . QUALIFICATIONS, SKILLS AND EXPERIENCE A great understanding of the Modern Workspace Market and the key area of collaboration Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. Strong capabilities in either Azure of AWS . Modern Workspace Collaboration vendor Accreditations will be advantageous . Independent and relevant certifications are advantageous . ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) Experience and ability to develop and build relationships with a range of stakeholders, including C- suite. A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality. A passion for technology and its ability to have a positive impact on business. Quality focused with excellent attention to detail producing high quality documentation from solution designs and request for proposal ( RFP ) responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do . Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must r eport any customer problem s, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data
Mar 25, 2024
Full time
Description ABOUT CDW CDW is a leading technology solutions provider to business, government, education and healthcare organisations in the United Kingdom, Canada, and the United States . Our fingerprints can be found on technology in workplaces of more than 250,000 companies: from start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. CDW prides itself on being ' People Who Get IT ' and ' People who get People ' . Our relationships are fuelled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. JOB SUMMARY A passion for Modern W orkspace is key , and the ability to demonstrate an in-depth knowledge of Collaboration , trends, solutions and Managed Services available to help organisations deliver on their technology and business outcomes. In this role you will act as a Solut i on Architect within the Modern W o rkspace as well as the wider Presales group. The role has three key areas of responsibility, which broken down are: Act as a Solution Architect, using a combination of your own depth of expertise as well as the wider team to own opportunities, engage with customers and win profitable business. Develop and maintain your own skills and knowledge through research, self-guided learning, lab time and formal training/ accreditation. Support the development of the team and the wider department by contributing to team projects as well as helping team members with customer engagements and mentoring to help them achieve their own goals and career aspirations . KEY RESPONSIBILITIES Customer Opportunities - Work with customers, salespeople and BDMs to qualify opportunities, understand business and technical requirements to design the most appropriate solutions whilst maintaining accurate and up-to-date information within CDW's CRM system to support sales forecasting and pipeline management. Documentation - Produce high quality documentation from solution designs and RFP responses to total cost of ownership ( TCO ) models, business cases, high level designs ( HLD ' s ) and statement of works ( SoWs ) Upsell - Identify potential to expand opportunities where possible and engage and coordinate resources from other teams to support . Handover - Support the smooth handover of projects into the delivery teams and acting as an escalation point during their life and transition into service. CDW Evangelist - driving and evangelising CDW capabilities to our customer base in a credible, friendly and relatable way. Differentiating CDW through its productised services, consulting capability and security expertise . SME Evangelist - Explain and evangelise the features, benefits and technical specifications of your subject matter and adjacent technologies, solutions, and services to internal and external audiences . Internal Collaboration - Build and develop strong relationships across the business, including with Sales, Professional Services, Managed Services and the wider presales community to draw upon as the need arises. Support the documentation and adoption of agreed standards and practices within our deployments and work to ensure a high-quality engagement for every customer . Repeatable Solutions - Support making what we do more repeatable, more profitable and less risky by helping to identify and build standardised offerings, boilerplate content and packaged services. Partner Engagement - Cultivate strong relationships with CDW's partner community to stay up to date with offerings and roadmaps and leverage this knowledge as an agnostic advisor to customers . Sales Enablement - Assist CDW s ell e rs with technical guidance on a variety of cloud products and solutions across a range of customer sizes and types and evangelise the team's capabilities . Customer Retention - Act as a trusted adviser to key customers through building knowledge of their environments . Accreditation - Attain and maintain the highest level of relevant accreditations in key areas as required . QUALIFICATIONS, SKILLS AND EXPERIENCE A great understanding of the Modern Workspace Market and the key area of collaboration Previous experience in a channel presales role or similar including leveraging partner resources, incentives and teams during presales engagements. Experience selling both professional and managed services. Strong capabilities in either Azure of AWS . Modern Workspace Collaboration vendor Accreditations will be advantageous . Independent and relevant certifications are advantageous . ESSENTIAL ATTRIBUTES Self-driven and self-motivated Ability to lead customers and articulate a cloud journey that delivers tangible benefit quickly whilst maximising the scope and potential of an engagement. Commercial acumen with an awareness of the financial implications of design decisions across Capex and Opex budgets and how they affect TCO and return on investment ( ROI ) Experience and ability to develop and build relationships with a range of stakeholders, including C- suite. A demonstrable track record of getting stuff done whilst managing competing pressures and deadlines whilst retaining an eye for detail and quality. A passion for technology and its ability to have a positive impact on business. Quality focused with excellent attention to detail producing high quality documentation from solution designs and request for proposal ( RFP ) responses to TCO models, business cases, HLDs and SoWs CUSTOMER FOCUS AND WAYS OF WORKING Each coworker is accountable for their actions and is required to exercise good judgment in everything they do . Part of that responsibility includes ensuring that you understand and live up to the values and standards we set for ourselves in the CDW Way, the CDW Way Code (our code of ethics and business conduct), the Information Management System (IMS), and all other policies and procedures relevant to your role . Each coworker has a responsibility to ask questions when they are unsure of CDW's values, standards and policies, and to take action if they believe someone else is not acting consistently with those values, standards and policies . Each coworker is responsible for maintaining customer focus and for periodically reviewing the Circle of Service Philosophy and the Quality Policy to understand CDW's commitment to excellent client service and continual improvement. Coworkers must r eport any customer problem s, feedback, service outages, and service improvement suggestions to management. Each coworker is required to comply with CDW's policies relating to Information Security and Data protection, specifically to: Protect all information assets from unauthorised access, disclosure, modification, destruction & interference Treat the security of all information assets according to their designated information security classification Ensure that they only access information assets that they are authorised to do so. Adhere to the procedure for reporting any security weakness or event Commit to, and participate in, personal development of information security awareness & knowledge Comply with all laws and contractual obligations regarding the protection of data