Vanator LLC US

Product Expertise Understand the product features and functionality, user personas, and workflows. Cross-functional Collaboration Partner with product management and engineering teams to stay updated on new features and functionality, ensuring that training materials are updated accordingly and working very closely with our business transformation office's training framework. Content Creation Develop engaging training materials, including, but not limited to, user guides, high-level process flows, slide decks, and e-learning modules. Needs Analysis Identify training gaps, monitor product updates, and adjust curriculum accordingly. Delivery & Facilitation Help conduct live, virtual, or recorded training sessions for users and stakeholders. Qualifications 5+ years' experience functioning in a similar function and/or business analyst role within a product management team Instructional Design: Knowledge of adult learning principles and curriculum development Adaptability: Ability to quickly learn and teach new product features in fast-paced environments Problem-Solving: Ability to troubleshoot and simplify complex concepts for diverse audiences Technology Proficiency: Experience with LMS (Learning Management Systems), virtual training tools and product adoption solutions (such as WhatFix) Communication : Exceptional verbal and written communication skills, with the ability to explain complex technical details to non-technical audience Change Management: Experience with supporting change impact assessments, mitigating actions, and change readiness activities Familiar with accounting and financial concepts Prior experience working with professional services businesses, ideally in the sports, media and entertainment sectors Developing product strategy with product management partners Shipped utilizing product control system Maintain software product management and agile product owner best practices Conduct product review with customer during product or process verification Solve business issues with software Effecting product development and launch Advise management on product development issues arising from product problems identified through technical support call with customers Develop new products or enhance existing product(s) or product Participate in pre-production testing and post-production support Reporting customer acceptance of product Consulting the customer product planning and analysis teams Analyze results of new product Help create detailed business requirements and technical system requirements Report for product file database analysis Performing routine inprocess testing to ensure product quality Conduct product review with customer during product or process verification Segregate and control non-conforming items Turn business needs into technical specifications that the software development team Perform product demonstrations to senior management Rotate and store all product