University Health Careers

Electronic Security Systems Engineer (Access Control, CCTV, Physical Security Systems) University Health - San Antonio, Texas Position Summary University Health is seeking an Electronic Security Systems Engineer to support and maintain enterprise physical and electronic security technologies across our healthcare facilities. This role supports critical security infrastructure including access control, video surveillance (CCTV), emergency communications, RFID infant/pediatric protection systems, and visitor management platforms. The position works closely with Information Systems, Protective Services, and vendors to ensure the reliability and security of facility-based electronic security systems. Note: This role supports physical security technology systems and operational infrastructure and is not a cybersecurity position. Key Responsibilities Support enterprise electronic security systems including access control, video surveillance (CCTV), RFID safety systems, and intrusion alarm systems Configure system settings, user permissions, and device integrations within security platforms. Monitor automated data exchanges related to badging, access provisioning, and system interfaces. Perform system testing, upgrades, patches, and routine maintenance of electronic security technologies. Generate system reports, audits, and operational metrics to ensure system performance and accuracy. Troubleshoot system issues and coordinate service restoration with IT teams and external vendors Support system installations, expansions, and upgrades across University Health facilities. Participate in incident, problem, and change management processes Provide after-hours and on-call support for critical security systems as required. Technical Environment Experience supporting enterprise electronic security or physical security systems, including: Access Control Systems: Software House CCure 9000 Visitor Management Systems: HID SAFE Emergency Communications Systems: Zenitel Stentofon Intercom / Communication Systems RTLS / RFID Protection Systems: CenTrak Intrusion Alarm Systems: DSC Security Devices: badge readers, electronic door locks, video cameras, and related security hardware Infant/Pediatric Protection Systems Windows Server environments VMware vSphere virtual environments Cisco UCS or Dell server hardware Networking fundamentals (DNS, DHCP, IP addressing) Education & Experience Bachelor's degree in Computer Science, Management Information Systems, Healthcare Technology, or related field required. Relevant experience may substitute for education requirements. Experience supporting enterprise physical security systems, healthcare environments, or complex IT infrastructure is preferred. Candidates must have the ability to obtain vendor certifications such as CCure 9000, Zenitel Stentofon, CenTrak, DSC, and HID SAFE Work Environment Work occurs in hospital facilities, technical environments, and data centers across University Health locations. Travel between facilities may be required. This role participates in a 24/7 on-call rotation supporting critical facility security systems. Why University Health? • Competitive Compensation & Benefits Package • One of the Top Employers in San Antonio • Ongoing Professional Development & Career Growth • Mission-Driven Work Culture Focused on Excellence, Equity & Empathy • Recognized as a Best Place to Work and Top Workplace

POSITION SUMMARY AND RESPONSIBILITIES Acts as the primary support contact for their Epic application in the Ambulatory team. Designs, builds, and tests the system to achieve workflow requirements to meet end user needs. Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of the computer system. Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner. Individual must maintain a good working relationship with co-workers and other UH staff and perform other duties as assigned or defined in the performance evaluation and in the UH policies and procedures. EDUCATION/EXPERIENCE Bachelor's degree in information technology or other work related field is required. Experience as an Epic application analyst preferred but not required. Experience specifically in Epic Ambulatory applications preferred. Experience in a healthcare setting is preferred but not required. Work experience may be substituted for formal education requirement. Will be required to successfully pass the Epic pre-assessment test.

POSITION SUMMARY AND RESPONSIBILITIES Acts as the primary support contact for their Epic application in the Ambulatory team. Designs, builds, and tests the system to achieve workflow requirements to meet end user needs. Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of the computer system. Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner. Individual must maintain a good working relationship with co-workers and other UH staff and perform other duties as assigned or defined in the performance evaluation and in the UH policies and procedures. EDUCATION/EXPERIENCE Bachelor's degree in information technology or other work related field is required. Experience as an Epic application analyst preferred but not required. Experience specifically in Epic Ambulatory applications preferred. Experience in a healthcare setting is preferred but not required. Work experience may be substituted for formal education requirement. Will be required to successfully pass the Epic pre-assessment test.

POSITION SUMMARY/RESPONSIBILITIES Directly supervises the coding staff to include, Outpatient and Coding Educators, unbilled and denials clerks. Maintains expert knowledge of all coding and classification systems used in health care (ICD-10CM, PCS, CPT, DRG, APC, and ASC) key information that impacts reimbursement and statistical reporting systems, and the clinical information requirements of both accreditation and licensing agencies. Responsible for conducting reviews to assess the quality of coding and documentation to ensure compliance with federal and state laws and regulations. Under the direction of the HIM Executive Director, develops and implements policies and procedures. Plans improvements in work processes and personnel functions. Assists in the preparation of annual budget requests and monitors expenditures against allocated budget funds. Promotes the University Health's guest relations policy. EDUCATION/EXPERIENCE An associate degree or bachelor's Degree from an approved program for Health Information Management or a related field is preferred. Two years of experience managing/supervising health information management processes, coding and or billing functions in a medical facility is preferred. Five years of Inpatient/Outpatient Health Information Coding experience is required. Expert knowledge of Joint Commission standards and applicable licensure regulations are required. Must possess excellent verbal and written communication skills. LICENSURE Certification from one of the following credentialing bodies is acceptable: American Academy of Professional Coders, American Health Information Management Association, National Association for Health Professions: (AAPC, AHIMA, or NAHP).

POSITION SUMMARY AND RESPONSIBILITIES Provides technical expertise, project management, technical guidance and direction in the implementation and operation of application systems used for financial, clinical, business, and administrative systems. Organizes and schedules a variety of major and/or complex system tasks, including programming, in a timely and proficient manner and in compliance with Departmental and Community First Health Plans policies and procedures. Oversees the performance and coordinates the tasks of assigned developers and analysts. Maintains a good working relationship with co-workers and other Community First Health Plans staff. Performs other duties as assigned or defined in the performance evaluation form and in the Community First Health Plans policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in computer science, data processing, mathematics, business or a related field is required. Work experience may be substituted for some of the college requirement. Eight years of programming and system analysis experience is required. Must be proficient in at least one computer system language and on data management methodology on at least one or more of the computer platforms used at Community First Health Plans. Language requirements may vary, based on current needs. Working knowledge using one or more of each of the following: Languages: SQL, .net, VB, C# Databases: Current versions of MS SQL Server Software: MS SQL Server: Management Studio/SSIS/SSRS, MS Office Operating Systems: Windows

POSITION SUMMARY/RESPONSIBILITIES Responsible for the shift's operation and staff performance. Operates the Health System's computers in a multi-platform environment. Authorizes, coordinates and schedules routine or emergency repair. Provides training of all computer systems and peripheral equipment to subordinates. EDUCATION/EXPERIENCE High school diploma or equivalent experience plus completion of specialized courses in information services is required. Associate's degree is preferred, along with a minimum of one year experience as a Computer Operations Analyst at University Health. Three years experience is preferred. Two years experience is required with UNIX experience preferred. Compaq mainframe experience is helpful. Previous supervisory experience preferred.

POSITION SUMMARY/RESPONSIBILITIES University Health is seeking an experienced Systems Administrator with deep UKG Workforce Management expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities Serve as a technical resource for UKG Workforce Management and ERP-based systems Provide system administration, analysis, configuration, and ongoing support for production and non-production environments Lead and support system upgrades, patches, fixes, and enhancements Perform systems analysis, testing, and post-implementation reviews Troubleshoot complex system and integration issues across platforms Support databases, interfaces, data extraction, reporting, and backups Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution Participate in change control, standards development, and system documentation Provide on-call support for assigned enterprise systems Required Experience & Skills Strong hands-on experience with UKG Workforce Management (required) to include supporting basic & advanced scheduling, timekeeping, and time clocks 3+ years of systems administration, programming, or system analysis experience Experience supporting ERP or large enterprise application environments Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) Working knowledge of relational databases (SQL Server, Oracle) Experience supporting application related hardware such as time clocks, tablets, or similar Experience supporting Windows and/or UNIX operating systems Strong analytical, troubleshooting, and documentation skills Ability to work independently while collaborating across technical and non-technical teams Preferred Experience Healthcare systems or regulated environments Experience supporting enterprise platforms such as PeopleSoft, Premier, OnBase, ServiceNow, or similar Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: Comprehensive medical, dental, and vision coverage Defined benefit pension plan Generous paid time off and paid holidays Tuition assistance and professional development Stable, mission-driven public healthcare environment Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned UKG systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply. EDUCATION/EXPERIENCE Two years college level work toward a degree in computer science or data processing or the equivalent in experience or training is required. Bachelor's degree in one of the above areas is preferred. Minimum four-year's experience in a related field is preferred. Experience in the healthcare industry is preferred. Work experience required, using one or more of each of the following: Applications: PeopleSoft, Lawson or any ERP system, IDX, Softmed, 3m, Onbase, Portal, Cerner Lab, Cerner Pharmacy, RIS, Eclipsys, Quavodex ,MS Office, Crystal, HIM, TCP/IP, FTP Languages: ASP/ Web development, Business Objects, Crystal, Visual Basic, SQL, C++, Mumps Databases: Microsoft SQL, Sybase, Oracle Operating Systems: Windows 2003, Windows Data Center, XP, Unix, Cache

POSITION SUMMARY AND RESPONSIBILITIES Provides computer project technical expertise, project management, technical guidance and direction in the implementation and operation of computer systems used for financial, clinical and administrative systems. Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner and in compliance with Departmental and Community First Health Plans policies and procedures. Maintains a good working relationship with co-workers and other Community First Health Plans staff. Performs other duties as assigned or defined in the performance evaluation form and in the Community First Health Plans policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in computer science, data processing, mathematical, business or a related field is required. Work experience may be substituted for college requirement. Six years of programming and system analysis experience is required. Must be proficient in at least one computer system language and on data management methodology on at least one or more of the computer platforms used at Community First Health Plans. Language requirements may vary, based on current needs. Working knowledge using one or more of each of the following: Languages: SQL, .net, VB, C# Databases: Current versions of MS SQL Server Software: MS SQL Server: Management Studio/SSIS/SSRS, MS Office Operating Systems: Windows

POSITION SUMMARY/RESPONSIBILITIES Works to utilize the department's resources for analytical auditing and monitoring activities related to University Health's compliance program. The position reports directly to the Chief Compliance/HIPAA Officer and plays a critical role in advancing the organization's compliance program by contributing to the development and execution of the annual Compliance Work Plan. This position is responsible for conducting complex audits of medical coding, billing, and documentation practices to ensure adherence to federal and state regulatory standards, internal policies, and ethical guidelines. The position performs end-to-end reviews of clinical documentation, coding assignments, charge capture, and claim submissions, ensuring that coding is accurate, complete, and supported by the medical record. By evaluating operational and revenue cycle activities, the auditor identifies compliance risks, internal control deficiencies, and potential areas of fraud, waste, or abuse, offering recommendations for corrective action and process improvement. In this role, the auditor serves as a subject matter expert in healthcare coding standards such as CPT, ICD-10-CM, and HCPCS, as well as CMS and OIG guidelines. The position requires drafting detailed audit reports, communicating findings to leadership, and confirming the implementation of corrective measures. The Integrity Manager also supports the Chief Compliance/HIPAA Officer in conducting investigations and special reviews, including those initiated by regulatory inquiries or internal concerns. Ongoing monitoring of regulatory developments and best practices is essential to ensure the audit program remains current and effective. Through this work, the Integrity Manager upholds revenue integrity and promotes a culture of compliance and ethical conduct throughout the organization. Performs duties and assignments promptly and efficiently. Strives to protect the department's reputation for creditability and objectivity. Maintains good public/working relations with other University Health executives, members of the Board of Managers, co-workers, employees, doctors, patients and guests. Handles all personal contacts with professionalism, efficiency and integrity while preserving the confidential nature of information. EDUCATION/EXPERIENCE Bachelor's or Associate's degree from an accredited college or university strongly preferred. Certification from AAPC or AHIMA as a Certified Professional Coder (CPC) and Certified Professional Medical Record Auditor (CMPA), Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA), or a Registered Health Information Technician (RHIT) is strongly preferred. Minimum three years' experience in clinical auditing and claims validation reviews within a hospital or Ambulatory Surgery Center (ASC) setting. The ideal candidate will possess expert-level knowledge of medical coding classifications, including ICD, CPT, and HCPCS, ensuring accuracy and compliance in coding practices. A strong understanding of reimbursement methodologies, including DRG, APC, and ASC payment structures, is preferred.

POSITION SUMMARY/RESPONSIBILITIES The Senior Cyber Security Analyst must have a deep understanding of information security protocols and a passion for protecting Community First Health Plans Inc. (Community First) healthcare data. In this role, the Senior Analyst will be instrumental in establishing and maintaining security standards across Community First. The Senior Analyst will be required to develop, implement, and manage security solutions; and must demonstrate the ability to communicate complex security concepts to both technical and non-technical audiences. The Senior Analyst champions awareness and influences compliance with security policies and provides solutions for business-specific security issues. Oversees day-to-day identity access management and quarterly required audits. Owns and oversees the disaster recovery plans; coordinates business continuity plans with the compliance and risk management team. Serves as a thought leader and enterprise subject matter expert (SME) for federal and state information security regulations and standards. EDUCATION/EXPERIENCE Bachelor's degree plus five years of progressive experience working in information technology, security, or risk management. Must possess one or more of the following certifications: CISSP, CASP+, CRISC, CISA. Healthcare experience is highly desirable. Must have a functional understanding of federal/state regulations and compliance mandates, including but not limited to HIPAA, HITRUST, SOC, and other regulatory audits. MITRE ATT&CK experience in building threat detections, performing threat hunting and/or conducting incident response. Familiarity with enterprise logging technologies such as Splunk. Must have Business Continuity Plan and Disaster Recovery planning and testing experience. Five years minimum with below technologies or areas: Network Security: IDS/IPS, NGFW, NGAV Operating Systems: Windows, Linux, macOS. Security: EDR/XDR, SIEMs, Data Loss and Prevention (DLP), Vulnerability Scanning and Assessment tools.

POSITION SUMMARY/RESPONSIBILITIES The Senior Information Systems (IS) Business Analyst will have enterprise-level experience supporting IS application development teams and mapping of claims and clinical data. The Senior IS Business Analyst will be seen as a change leader across Community First, lead, and provide guidance to Health Care Analysts. This position is expected to be the primary liaison with key Community First business subject matter experts (SME), collaborating with the business leaders to streamline and re-engineer processes, formulate system requirements, with the goal of delivering automated business solutions. EDUCATION/EXPERIENCE Bachelor of Science degree in Health Information Management, Information Systems, Data Processing, Mathematical, or Clinical. Eight years experience in product management or product ownership role(s). MUST have five years' experience in Health Care, specifically dealing with Managed Care Organization claims and clinical data. Strong technical background and experience with SCRUM, Agile, and other development methodologies. Certifications strongly preferred - SAFe, PMI-ACP, Scrum Alliance. Proficiency with various system development lifecycles such as waterfall, RUP, and Agile methods. Proficiency with MS Office (Including Word, Excel, Outlook, PowerPoint, Access, Project, and Visio). Experience with Jira (Atlassian) Products is a plus. Experience with Cognizant Product suite is a plus - QNXT, Clinical Care Advance, TCS, etc.

POSITION SUMMARY AND RESPONSIBILITIES Provides computer technical expertise, project management, technical guidance and direction in the implementation and operation of computer systems; used for Community First Health Plans, Inc. (Community First) systems. Organizes and schedules a variety of major and/or complex computer system tasks in a timely and proficient manner and in compliance with departmental and organizational policies and procedures. The candidate must maintain a good working relationship with co-workers and other staff and perform other duties as assigned or defined in the performance evaluation and in the policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in related field is preferred. Work experience may be substituted for college degree. Six years of server and virtualization experience is required. Knowledge of IT security best practices and regulatory compliance. Certifications such as MCSE, RHCE, AWS Certified SysOps Administrator, or similar are preferred.

POSITION SUMMARY/RESPONSIBILITIES Provides technical expertise and guidance relating to MS SQL Server and Oracle databases. Actively participates in project teams, work groups and development efforts as assigned. Manages multiple SQL server databases, and ensures appropriate levels of performance, availability and security. Works to assure hardware and software resources are adequately being utilized. Documents database procedures and provides training to technical and end user staff as needed. EDUCATION/EXPERIENCE Experience with upgrading and migrating databases. Experience with installing, configuring, upgrading, managing and troubleshooting SQL and Oracle databases on physical and virtual servers is required. Four years college level work toward a degree in computer science or data processing or the equivalent in experience or training is required. Bachelor's degree in one of the above areas is preferred. Minimum eight years experience in a related field. Experience in the healthcare industry is preferred. Work experience is required, using one or more of each of the following: Databases: SQL or Oracle Operating Systems: Windows; UNIX; HPUX; LINUX

POSITION SUMMARY AND RESPONSIBILITIES Provides computer technical expertise, project management, technical guidance, and direction in the implementation and operation of computer systems used for financial, clinical, and/or administrative systems. Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner and in compliance with departmental and University Health policies and procedures. Individuals must maintain a good working relationship with co-workers and other UH staff and perform other duties as assigned or defined in the performance evaluation and in the UH policies and procedures. EDUCATION/EXPERIENCE A bachelor's degree in information technology or another work-related field for the Epic implementation project is required. Experience in a healthcare setting is preferred but not required. Work experience may be substituted for formal education requirements. Will be required to successfully pass the Epic pre-assessment testing.