Business Intelligence and Reports Developer
Location: Central Office, Peterborough
Salary: £38,000 - £42,000
Closing Date: Wednesday 20 February 2019
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools’ own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
The role
This is a new role, created to help achieve our vision for the use of powerful data and information to support school improvement. The role is based in our Peterborough central office, working in the Technology department but servicing the reporting and data aggregation needs of the whole organisation. The scope for the individual in this role to make a significant difference to our effectiveness, and hence to the lives of the children in our schools, is huge.
As the Business Intelligence and Reports developer, you will work with a high degree of autonomy to support the Technology department and Data team to realise the full benefits of our Data Warehouse and Analytics strategy, which has to date relied on external expertise. You will be joining the organisation as we transition one of our major systems (HR & Payroll) to a new provider, and your knowledge and experience will be important in establishing the reports this project requires.
The overwhelming majority of your work will be based in our Peterborough office in Thorpe Wood. You may occasionally need to visit the United Learning London office and our schools based all over England, depending on the nature of the projects you are working on. You will develop a broad understanding of the function of a large, national Multi Academy Trust and an in-depth knowledge of our almost 70 United Learning schools.
About You
Your background is likely in data, computer science or a mathematical discipline. Your strong work ethic, curiosity and willingness to challenge yourself has got you where you are today. And now you’re ready to take the next step and be responsible for the success or failure of something that will make a difference, and something you can put your mark on.
You may have worked with formal reporting tools (like Business Objects or Crystal Reports) and you will certainly be confident in SQL and TSQL environments. You are interested in the potential for Artificial Intelligence and Machine Learning to make new things possible. You are clear on what you don’t yet know and want to work for an employer that recruits for attitude and will invest in the development you need.
If you have a passion for improving young people’s lives, achieving the best in everyone and are keen to develop your own skills and knowledge, we would like to hear from you.
United Learning is supportive of flexible working practices and we will consider applicants’ requests for part-time or other flexibility arrangements. The role will benefit from our flexi-time policy.
United Learning
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resource, helping to simplify work processes and manage workloads for an improved work-life balance.
As a Group, we can reward our staff better: with good career opportunities, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. It's an ethos we call ‘the best in everyone’.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment.
All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS).
For more information
For a confidential discussion about this role, please contact Audrey Wills on 01832 864461 or Audrey.wills@unitedlearning.org.uk
To Apply
Please click here to apply https://unitedlearning.current-vacancies.com/Jobs/Advert/1509074?cid=1567
Where support is better shared
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Jan 31, 2019
Full time
Business Intelligence and Reports Developer
Location: Central Office, Peterborough
Salary: £38,000 - £42,000
Closing Date: Wednesday 20 February 2019
Central Office staff work closely with schools, offering a wealth of expertise to underpin schools’ own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.
The role
This is a new role, created to help achieve our vision for the use of powerful data and information to support school improvement. The role is based in our Peterborough central office, working in the Technology department but servicing the reporting and data aggregation needs of the whole organisation. The scope for the individual in this role to make a significant difference to our effectiveness, and hence to the lives of the children in our schools, is huge.
As the Business Intelligence and Reports developer, you will work with a high degree of autonomy to support the Technology department and Data team to realise the full benefits of our Data Warehouse and Analytics strategy, which has to date relied on external expertise. You will be joining the organisation as we transition one of our major systems (HR & Payroll) to a new provider, and your knowledge and experience will be important in establishing the reports this project requires.
The overwhelming majority of your work will be based in our Peterborough office in Thorpe Wood. You may occasionally need to visit the United Learning London office and our schools based all over England, depending on the nature of the projects you are working on. You will develop a broad understanding of the function of a large, national Multi Academy Trust and an in-depth knowledge of our almost 70 United Learning schools.
About You
Your background is likely in data, computer science or a mathematical discipline. Your strong work ethic, curiosity and willingness to challenge yourself has got you where you are today. And now you’re ready to take the next step and be responsible for the success or failure of something that will make a difference, and something you can put your mark on.
You may have worked with formal reporting tools (like Business Objects or Crystal Reports) and you will certainly be confident in SQL and TSQL environments. You are interested in the potential for Artificial Intelligence and Machine Learning to make new things possible. You are clear on what you don’t yet know and want to work for an employer that recruits for attitude and will invest in the development you need.
If you have a passion for improving young people’s lives, achieving the best in everyone and are keen to develop your own skills and knowledge, we would like to hear from you.
United Learning is supportive of flexible working practices and we will consider applicants’ requests for part-time or other flexibility arrangements. The role will benefit from our flexi-time policy.
United Learning
United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England.
Our schools work as a team and achieve more by sharing than any single school could. Our subject specialists, our Group-wide intranet, our own curriculum and our online learning portal all help us share knowledge and resource, helping to simplify work processes and manage workloads for an improved work-life balance.
As a Group, we can reward our staff better: with good career opportunities, benefits, and ultimately, the satisfaction of helping children to succeed. We invest in our staff wellbeing. It's an ethos we call ‘the best in everyone’.
United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment.
All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS).
For more information
For a confidential discussion about this role, please contact Audrey Wills on 01832 864461 or Audrey.wills@unitedlearning.org.uk
To Apply
Please click here to apply https://unitedlearning.current-vacancies.com/Jobs/Advert/1509074?cid=1567
Where support is better shared
United Learning comprises: UCST (Registered in England No: 2780748. Charity No. 1016538) and ULT (Registered in England No. 4439859. An Exempt Charity). Companies limited by guarantee. VAT number 834 8515 12. Registered address: United Learning, Worldwide House, Thorpe Wood, Peterborough, PE3 6SB.
Do you have a fantastic Customer Service background? Do you enjoy supporting Customers while working to SLA's? We are currently recruiting for Greek speaking Customer Service Analyst for my client in Peterborough. This role entails: First point of contact for customers seeking technical support Accurately logging incidents ensuring all relevant details are documented Identifying when to escalate an issue when a first time fix is not achievable Building rapport over the phone with Customers, ensuring they are satisfied with the service Liaising with customers keeping them informed with the status of rectification To be successful in this role, you will need to have a fantastic approach to customer service and the ability to communicate effectively. IT skills are desirable however by no means essential as the most important factor to my client is to find the right candidate who is natural with customers. Full IT training will be given prior to commencing your first shift on the communications floor. I am searching for a professional, proactive individual with a 'can do attitude' at all times. A friendly persona and positive mentality is essential. This is a fantastic opportunity for someone looking for a great customer service role with a great company who offer a superb working environment with an 'open door' policy to support their staff. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Apr 20, 2019
Do you have a fantastic Customer Service background? Do you enjoy supporting Customers while working to SLA's? We are currently recruiting for Greek speaking Customer Service Analyst for my client in Peterborough. This role entails: First point of contact for customers seeking technical support Accurately logging incidents ensuring all relevant details are documented Identifying when to escalate an issue when a first time fix is not achievable Building rapport over the phone with Customers, ensuring they are satisfied with the service Liaising with customers keeping them informed with the status of rectification To be successful in this role, you will need to have a fantastic approach to customer service and the ability to communicate effectively. IT skills are desirable however by no means essential as the most important factor to my client is to find the right candidate who is natural with customers. Full IT training will be given prior to commencing your first shift on the communications floor. I am searching for a professional, proactive individual with a 'can do attitude' at all times. A friendly persona and positive mentality is essential. This is a fantastic opportunity for someone looking for a great customer service role with a great company who offer a superb working environment with an 'open door' policy to support their staff. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
P3 Search are currently recruiting for a Cloud and Application Engineer for our client based in Peterborough. This is a great opportunity to join a world class organisation. You will be responsible for being called upon to respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. You will ensure all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. YOU WILL BE: Providing assistance to Team members and Analysts as required. Ensuring all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. Providing support as part of the 24x7 out of hour's rota. Be available to provide remote service out of core hours. Escalating potential service issues initially with Team Leader/Service Desk Managers/Service Delivery Managers. Recommending and deploying changes via the change management process when required. Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Working with consultants to better understand issues and resolutions. Providing technical assistance to on-going projects and the transition of new customers when required YOU MUST HAVE: At least 3 - 5 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas. Proven knowledge / experience in the following technologies. Windows Server 2008/2012/2016/2019 inc Hyper-V Exchange 2013/2016/2019 Active Directory (DNS, DHCP, GPO, AD Replication) Lync / Skype for Business Microsoft SQL Server Administration Powershell and scripting Cloud Technologies YOU WILL RECEIVE: Competitive salary Gym membership Private medical insurance Ride to work schemes Pension Holidays
Apr 20, 2019
P3 Search are currently recruiting for a Cloud and Application Engineer for our client based in Peterborough. This is a great opportunity to join a world class organisation. You will be responsible for being called upon to respond to incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. You will ensure all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. YOU WILL BE: Providing assistance to Team members and Analysts as required. Ensuring all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. Providing support as part of the 24x7 out of hour's rota. Be available to provide remote service out of core hours. Escalating potential service issues initially with Team Leader/Service Desk Managers/Service Delivery Managers. Recommending and deploying changes via the change management process when required. Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Working with consultants to better understand issues and resolutions. Providing technical assistance to on-going projects and the transition of new customers when required YOU MUST HAVE: At least 3 - 5 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas. Proven knowledge / experience in the following technologies. Windows Server 2008/2012/2016/2019 inc Hyper-V Exchange 2013/2016/2019 Active Directory (DNS, DHCP, GPO, AD Replication) Lync / Skype for Business Microsoft SQL Server Administration Powershell and scripting Cloud Technologies YOU WILL RECEIVE: Competitive salary Gym membership Private medical insurance Ride to work schemes Pension Holidays
Software Developer Peterborough Up to £45,000 + Benefits Consultancy Sector This is your chance to be part of a great Software Development hub in the heart of Peterborough. You'll be utilizing C# and .Net to create and tailor unique Software for various key clients. THE COMPANY The company is a successful Software consultancy company who has worked to provide individual, bespoke Software to some of the UK's largest banks and financial companies. They are all about flexible, and in-depth software designed to reduce risk, increase productivity and effectiveness. They're a very close, collaborative team, focused around ensuring everyone takes pride in their work. THE ROLE A successful Software Developer in this company will strive to deliver great, high quality code and will be responsible for taking ownership over their work. Your responsibilities will include but are not limited to: Building and enhancing software products while sticking to industry best practise techniques for Software Development. Creating bespoke technologies and tools that meet the clients requirements. Interpreting business requirements and specifications, and creating the required coding. Supporting both pre-sales and post-contract engagement with clients to ensure successful delivery and satisfaction. Be open to involvement in the architectural design and process of projects. YOUR SKILLS AND EXPERIENCE Successful candidates for this Software Development role will have the following: Extensive knowledge of C# & .Net back end development. Solid experience in Javascript Proven experience of working within an agile methodology. Experience with SQL Commercial experience with ASP.Net Experience in a client facing role. Experience using MVC is favoured. THE BENEFITS Salary is up to £45,000 + Benefits HOW TO APPLY Please register your interest by sending your CV to Nick Cavaciuti via the apply link on this page.
Apr 20, 2019
Software Developer Peterborough Up to £45,000 + Benefits Consultancy Sector This is your chance to be part of a great Software Development hub in the heart of Peterborough. You'll be utilizing C# and .Net to create and tailor unique Software for various key clients. THE COMPANY The company is a successful Software consultancy company who has worked to provide individual, bespoke Software to some of the UK's largest banks and financial companies. They are all about flexible, and in-depth software designed to reduce risk, increase productivity and effectiveness. They're a very close, collaborative team, focused around ensuring everyone takes pride in their work. THE ROLE A successful Software Developer in this company will strive to deliver great, high quality code and will be responsible for taking ownership over their work. Your responsibilities will include but are not limited to: Building and enhancing software products while sticking to industry best practise techniques for Software Development. Creating bespoke technologies and tools that meet the clients requirements. Interpreting business requirements and specifications, and creating the required coding. Supporting both pre-sales and post-contract engagement with clients to ensure successful delivery and satisfaction. Be open to involvement in the architectural design and process of projects. YOUR SKILLS AND EXPERIENCE Successful candidates for this Software Development role will have the following: Extensive knowledge of C# & .Net back end development. Solid experience in Javascript Proven experience of working within an agile methodology. Experience with SQL Commercial experience with ASP.Net Experience in a client facing role. Experience using MVC is favoured. THE BENEFITS Salary is up to £45,000 + Benefits HOW TO APPLY Please register your interest by sending your CV to Nick Cavaciuti via the apply link on this page.
Do you have a fantastic Customer Service background? Do you enjoy supporting Customers while working to SLA's? We are currently recruiting for Turkish speaking Customer Service Analyst for my client in Peterborough. This role entails: First point of contact for customers seeking technical support Accurately logging incidents ensuring all relevant details are documented Identifying when to escalate an issue when a first time fix is not achievable Building rapport over the phone with Customers, ensuring they are satisfied with the service Liaising with customers keeping them informed with the status of rectification To be successful in this role, you will need to have a fantastic approach to customer service and the ability to communicate effectively. IT skills are desirable however by no means essential as the most important factor to my client is to find the right candidate who is natural with customers. Full IT training will be given prior to commencing your first shift on the communications floor. I am searching for a professional, proactive individual with a 'can do attitude' at all times. A friendly persona and positive mentality is essential. This is a fantastic opportunity for someone looking for a great customer service role with a great company who offer a superb working environment with an 'open door' policy to support their staff. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Apr 20, 2019
Do you have a fantastic Customer Service background? Do you enjoy supporting Customers while working to SLA's? We are currently recruiting for Turkish speaking Customer Service Analyst for my client in Peterborough. This role entails: First point of contact for customers seeking technical support Accurately logging incidents ensuring all relevant details are documented Identifying when to escalate an issue when a first time fix is not achievable Building rapport over the phone with Customers, ensuring they are satisfied with the service Liaising with customers keeping them informed with the status of rectification To be successful in this role, you will need to have a fantastic approach to customer service and the ability to communicate effectively. IT skills are desirable however by no means essential as the most important factor to my client is to find the right candidate who is natural with customers. Full IT training will be given prior to commencing your first shift on the communications floor. I am searching for a professional, proactive individual with a 'can do attitude' at all times. A friendly persona and positive mentality is essential. This is a fantastic opportunity for someone looking for a great customer service role with a great company who offer a superb working environment with an 'open door' policy to support their staff. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy
Senior SQL Developer, C#, Business Intelligence, SQL, SSRS, SSIS, VBA, BI, ETL Processes, T-SQL My client, a dynamic utility company, are looking to expand their IT department with a new SQL Developer. As a key position within the IT department this post will have overall responsibility for maintaining the systems, developing and enhancing SQL databases, debugging internal C# and VBA coded applications for the business as well as the responsibilities below. Responsibilities: Monitoring ETL databases, including development and maintenance of ETL solutions. Administration of reports through SQL reporting services and VPL. Technical support for a SQL database environment. Finding solutions to short and long-term problems within the database. Development and maintenance of SSRS reports. Skills: Proficiency in Transact-SQL including Stored Procedures, Triggers and Functions. SSRS and SSIS for reporting and ETL Processes Excel including VBA. C# for API integration If you think that you will be able to offer a new creative take on developing their business as they enter a new phase, moving into a new office located in Peterborough, send us your CV so we can get in contact. SQL Developer, C#, Business Intelligence, SQL, SSRS, SSIS, VBA, BI, ETL Processes, T-SQL
Apr 20, 2019
Senior SQL Developer, C#, Business Intelligence, SQL, SSRS, SSIS, VBA, BI, ETL Processes, T-SQL My client, a dynamic utility company, are looking to expand their IT department with a new SQL Developer. As a key position within the IT department this post will have overall responsibility for maintaining the systems, developing and enhancing SQL databases, debugging internal C# and VBA coded applications for the business as well as the responsibilities below. Responsibilities: Monitoring ETL databases, including development and maintenance of ETL solutions. Administration of reports through SQL reporting services and VPL. Technical support for a SQL database environment. Finding solutions to short and long-term problems within the database. Development and maintenance of SSRS reports. Skills: Proficiency in Transact-SQL including Stored Procedures, Triggers and Functions. SSRS and SSIS for reporting and ETL Processes Excel including VBA. C# for API integration If you think that you will be able to offer a new creative take on developing their business as they enter a new phase, moving into a new office located in Peterborough, send us your CV so we can get in contact. SQL Developer, C#, Business Intelligence, SQL, SSRS, SSIS, VBA, BI, ETL Processes, T-SQL
Are you a strong developer looking for a change? My client is an Entrepreneurial grown business, great at leading people to success and with an innovative team, you can make your own success within this role. You will be supporting the marketing, sales, finance and service teams developing and the use of the CRM systems. You will be the clockwork of the company, lending a hand to each team to make sure they succeed in delivering the best quality service. What skills do you need? * Commercial experience with HTML, WordPress (theme customisation and plug-in development), CSS. Strong PHP, SQL, and JavaScript knowledge and experience. Working experience of API coding / integration is a must. * In depth knowledge of database development. If you are the perfect candidate for this role, I want to hear from you.
Apr 20, 2019
Are you a strong developer looking for a change? My client is an Entrepreneurial grown business, great at leading people to success and with an innovative team, you can make your own success within this role. You will be supporting the marketing, sales, finance and service teams developing and the use of the CRM systems. You will be the clockwork of the company, lending a hand to each team to make sure they succeed in delivering the best quality service. What skills do you need? * Commercial experience with HTML, WordPress (theme customisation and plug-in development), CSS. Strong PHP, SQL, and JavaScript knowledge and experience. Working experience of API coding / integration is a must. * In depth knowledge of database development. If you are the perfect candidate for this role, I want to hear from you.
Our client a great brand in the area, is looking for a CRM Developer to join their team.. You will need to have bags of energy and passion for this role, ensuring the customers receive the best level of service at all times. YOU WILL HAVE: Drive and determination to succeed The Customer journey as a priority Experience in HTML, WordPress, Theme Customisation and plug-in development Good experience of API coding and integration Be a real problem solver Passionate and enthusiastic Knowledge of database development and deployment Good attention to detail YOU WILL BE: Designing the work-flow and system planning Managing all data segments Monitoring the website and email campaigns Script architecture and system planning API Coding
Apr 20, 2019
Our client a great brand in the area, is looking for a CRM Developer to join their team.. You will need to have bags of energy and passion for this role, ensuring the customers receive the best level of service at all times. YOU WILL HAVE: Drive and determination to succeed The Customer journey as a priority Experience in HTML, WordPress, Theme Customisation and plug-in development Good experience of API coding and integration Be a real problem solver Passionate and enthusiastic Knowledge of database development and deployment Good attention to detail YOU WILL BE: Designing the work-flow and system planning Managing all data segments Monitoring the website and email campaigns Script architecture and system planning API Coding
ChromeOS Software Developer - Peterborough or Birmingham - perm Full time 37 hours per week Holidays 23 days raising to 27 days with lenght of service My client is an international leader within the Education and Corporate technology markets. They are looking for a ChromeOS Software Developer to join their expanding development team working on enhancements to their award winning software. The role is primarily focused on developing our range of education solutions for schools. Key Skills, abilities and experience required Essential: Experience writing ChromeOS extensions and/or applications Development experience of JavaScript Modular design using AMD/UMD and RequireJS Asynchronous programming Promises HTML 5 and CSS 3 Experience of Javascript frameworks Chrome Extension API Chrome Application API Highly Desirable: WebRTC Architecture (PeerConnections, DataChannels, MCU) MediaStream API HTML5 Canvas HTML5 Video WebSockets Preferable: Understanding of Google Cast Application Framework (CAF) Understanding of Source Control systems (eg Git / SVN) Responsive web design Build systems such as Jenkins ESLint Knowledge of WebAssembly (useful but not essential
Apr 20, 2019
ChromeOS Software Developer - Peterborough or Birmingham - perm Full time 37 hours per week Holidays 23 days raising to 27 days with lenght of service My client is an international leader within the Education and Corporate technology markets. They are looking for a ChromeOS Software Developer to join their expanding development team working on enhancements to their award winning software. The role is primarily focused on developing our range of education solutions for schools. Key Skills, abilities and experience required Essential: Experience writing ChromeOS extensions and/or applications Development experience of JavaScript Modular design using AMD/UMD and RequireJS Asynchronous programming Promises HTML 5 and CSS 3 Experience of Javascript frameworks Chrome Extension API Chrome Application API Highly Desirable: WebRTC Architecture (PeerConnections, DataChannels, MCU) MediaStream API HTML5 Canvas HTML5 Video WebSockets Preferable: Understanding of Google Cast Application Framework (CAF) Understanding of Source Control systems (eg Git / SVN) Responsive web design Build systems such as Jenkins ESLint Knowledge of WebAssembly (useful but not essential
Technical Architect required by my client, a global supplier of services to the public sector. Benefits include: competitive salary, 25 days annual leave plus bank holidays, pension scheme (matched up to 6%), training & development opportunities, and as a valued employee you will have access to a world of exclusive discounts and privileges including Childcare vouchers, Cycle to Work scheme, Mobile Phone discounts, Merlin Attractions and more! Reporting into the Solution Manager Lead you will be responsible for: Producing IT infrastructure architecture Ensuring that the respective components support the overall solution needs/business requirements Typically work on a broad range of medium sized projects, from inception to in-life Support senior colleagues with more complex design solutions. About You: If you are an experienced consultant with advancing knowledge in the field of infrastructure architecture then we would like to talk to you, we ask only that In addition to this you will be accountable for the IT infrastructure integrity within an IT solution context, whilst managing design dependencies and impacts of change. You have demonstrable experience as a IT Infrastructure Architect If you have previously produced architectural designs for infrastructure solutions You have a recognised relevant certification such as BCS Certificate in Enterprise & Solution Architecture, TOGAF 8/9, etc. Any additional knowledge/experience of industry recognised certifications VCDX, CCIE, NetApp NCDA, etc would be an advantage though not mandatory. Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.
Apr 20, 2019
Technical Architect required by my client, a global supplier of services to the public sector. Benefits include: competitive salary, 25 days annual leave plus bank holidays, pension scheme (matched up to 6%), training & development opportunities, and as a valued employee you will have access to a world of exclusive discounts and privileges including Childcare vouchers, Cycle to Work scheme, Mobile Phone discounts, Merlin Attractions and more! Reporting into the Solution Manager Lead you will be responsible for: Producing IT infrastructure architecture Ensuring that the respective components support the overall solution needs/business requirements Typically work on a broad range of medium sized projects, from inception to in-life Support senior colleagues with more complex design solutions. About You: If you are an experienced consultant with advancing knowledge in the field of infrastructure architecture then we would like to talk to you, we ask only that In addition to this you will be accountable for the IT infrastructure integrity within an IT solution context, whilst managing design dependencies and impacts of change. You have demonstrable experience as a IT Infrastructure Architect If you have previously produced architectural designs for infrastructure solutions You have a recognised relevant certification such as BCS Certificate in Enterprise & Solution Architecture, TOGAF 8/9, etc. Any additional knowledge/experience of industry recognised certifications VCDX, CCIE, NetApp NCDA, etc would be an advantage though not mandatory. Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your details on our talent management system to consider you for future opportunities.
CRM Developer - Peterborough - 40,000/45,000 ALH Recruitment are looking to recruit a CRM Developer with immediate effect for our client based in Peterborough. CRM Developer The CRM Developer has an integral part to play in supporting the internal marketing, sales, finance and service teams in maintaining, administrating, developing and optimising our use of our CRM system and related services. It's key to ensuring that customers receive the very best quality service across all brands. Equally important, the CRM Developer will support the team through understanding the needs of the business and providing solutions to automate and solve technical challenges. You will need to be highly driven and keen to prove yourself in an entrepreneurial business, and in a marketing team which is focused on communication and results. Responsibilities Script architecture, system planning and workflow design. Manage all data segments; Naming systems, segmentation, tags and categorization. Monitoring weekly database unsubscribes, complaints, CRM compliance, email bounce rates & improvement suggestions. Staying up to date with Infusionsoft improvements, updates & changes & how the system can best support the business. Database cleaning (defining and removing duplicate records, updating records). Define & implement data quality standards. Script architecture, system planning, and workflow design for the creation of new CRM functionality, using API coding to pass deep-level data in and out of the CRM. Documentation of all CRM procedures. Skills Required Experienced with HTML, WordPress (theme customization and plug-in development), CSS. Strong PHP, SQL, and JavaScript knowledge and experience. Working experience of API coding / integration is a must. A pragmatic approach to problem solving that makes use of your technical and commercially-focused expertise. In-depth knowledge of database development and deployment. Passion and enthusiasm to act as a technical evangelist for our CRM system. Professional attitude, with strong attention to detail. General Attend meetings / industry functions / marketing meetings Attend planning meetings as necessary Liaise and co-operate with other departments Attend all relevant training courses Maintain a professional and co-operative relationship with all team members If you feel you have the skills and experience to step into this role please apply below:
Apr 20, 2019
CRM Developer - Peterborough - 40,000/45,000 ALH Recruitment are looking to recruit a CRM Developer with immediate effect for our client based in Peterborough. CRM Developer The CRM Developer has an integral part to play in supporting the internal marketing, sales, finance and service teams in maintaining, administrating, developing and optimising our use of our CRM system and related services. It's key to ensuring that customers receive the very best quality service across all brands. Equally important, the CRM Developer will support the team through understanding the needs of the business and providing solutions to automate and solve technical challenges. You will need to be highly driven and keen to prove yourself in an entrepreneurial business, and in a marketing team which is focused on communication and results. Responsibilities Script architecture, system planning and workflow design. Manage all data segments; Naming systems, segmentation, tags and categorization. Monitoring weekly database unsubscribes, complaints, CRM compliance, email bounce rates & improvement suggestions. Staying up to date with Infusionsoft improvements, updates & changes & how the system can best support the business. Database cleaning (defining and removing duplicate records, updating records). Define & implement data quality standards. Script architecture, system planning, and workflow design for the creation of new CRM functionality, using API coding to pass deep-level data in and out of the CRM. Documentation of all CRM procedures. Skills Required Experienced with HTML, WordPress (theme customization and plug-in development), CSS. Strong PHP, SQL, and JavaScript knowledge and experience. Working experience of API coding / integration is a must. A pragmatic approach to problem solving that makes use of your technical and commercially-focused expertise. In-depth knowledge of database development and deployment. Passion and enthusiasm to act as a technical evangelist for our CRM system. Professional attitude, with strong attention to detail. General Attend meetings / industry functions / marketing meetings Attend planning meetings as necessary Liaise and co-operate with other departments Attend all relevant training courses Maintain a professional and co-operative relationship with all team members If you feel you have the skills and experience to step into this role please apply below:
Data & Information Manager Your new company Hays are delighted to be working with a longstanding Public Sector client who are looking to add a Data & Information Manager to their management team. Your new role In your new role, you will report to the Technology & Change Director while working closely with the Business Architect, the change managers, the Business Intelligence Team and partners to provide expertise in Data & Information Management. This role is accountable for a diverse range of Data aspects including strategy,, information management, and the data stewardship function. What you'll need to succeed You will need a diverse understanding of Data in a wealth of different forms alongside a technical understanding of Data Architecture and Relational Databases. You will have extensive knowledge of data modelling and management techniques to get the best out of the data. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2019
Data & Information Manager Your new company Hays are delighted to be working with a longstanding Public Sector client who are looking to add a Data & Information Manager to their management team. Your new role In your new role, you will report to the Technology & Change Director while working closely with the Business Architect, the change managers, the Business Intelligence Team and partners to provide expertise in Data & Information Management. This role is accountable for a diverse range of Data aspects including strategy,, information management, and the data stewardship function. What you'll need to succeed You will need a diverse understanding of Data in a wealth of different forms alongside a technical understanding of Data Architecture and Relational Databases. You will have extensive knowledge of data modelling and management techniques to get the best out of the data. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Interim Head of Technology - 6 month FTC Your new company Your new company is a highly regarded employer of choice with an outstanding local reputation; currently seeking an experienced Interim Head of Technology to join the organisation. Your new role Your role will be to support the transition of the organisation to fit business needs and delivering the required business processes and technology to support the organisation through the transition. As Head of Technology you will take the lead of the operation delivery inclusive of development and establishment of the organisations Digital Technology and Data strategy. You will work with and through the enabling partners to deliver the right technology and data solutions to all business areas on an ongoing basis. What you'll need to succeed If you have had recent experience in a managerial role where IT operations have been outsourced and you are confident in providing advice and assurance on IT security matters then this is the role for you! What you'll get in return Offering a competitive salary between £55,000 to £75,000 pro rata and a competitive benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 20, 2019
Interim Head of Technology - 6 month FTC Your new company Your new company is a highly regarded employer of choice with an outstanding local reputation; currently seeking an experienced Interim Head of Technology to join the organisation. Your new role Your role will be to support the transition of the organisation to fit business needs and delivering the required business processes and technology to support the organisation through the transition. As Head of Technology you will take the lead of the operation delivery inclusive of development and establishment of the organisations Digital Technology and Data strategy. You will work with and through the enabling partners to deliver the right technology and data solutions to all business areas on an ongoing basis. What you'll need to succeed If you have had recent experience in a managerial role where IT operations have been outsourced and you are confident in providing advice and assurance on IT security matters then this is the role for you! What you'll get in return Offering a competitive salary between £55,000 to £75,000 pro rata and a competitive benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We are currently recruiting Greek Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
Apr 20, 2019
We are currently recruiting Greek Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
We are currently recruiting German Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
Apr 20, 2019
We are currently recruiting German Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
We are currently recruiting Italian Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
Apr 20, 2019
We are currently recruiting Italian Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
Lucid Support Services Ltd
Peterborough, Cambridgeshire
Technical Support Analyst - Peterborough An exciting opportunity has arisen for an IT Service Desk Analyst who's looking to gain invaluable experience working for a top company based in Peterborough. Please note: This position has 2 optional working hours, one role will be working on a rotating shift basis of 7.5hrs between 7am - 9pm, including every other Saturday for 3 months initially looking to go permanent directly with the client. The other is working out of hours 4 days on 4 days off, 12 hour shifts from 8pm till 8am. Key Responsibilities: You will be dealing directly with internal and external customers so this team requires someone with great attention to detail, fantastic customer service skills and ability to follow process and guidelines. Successful candidates will be responsible for: Service Desk support, password resets, analysing and correcting data, registering/maintaining users and maintaining/adhering to strict SLA's and troubleshooting basic issue orientated around Windows OS, MS Office and Exchange We are looking for a driven individual who is able to build rapport and relationships across their team as well as with their customers. If this position sounds of interest please apply and a member of our dedicated candidate consultancy team will be in contact to progress further.
Apr 20, 2019
Technical Support Analyst - Peterborough An exciting opportunity has arisen for an IT Service Desk Analyst who's looking to gain invaluable experience working for a top company based in Peterborough. Please note: This position has 2 optional working hours, one role will be working on a rotating shift basis of 7.5hrs between 7am - 9pm, including every other Saturday for 3 months initially looking to go permanent directly with the client. The other is working out of hours 4 days on 4 days off, 12 hour shifts from 8pm till 8am. Key Responsibilities: You will be dealing directly with internal and external customers so this team requires someone with great attention to detail, fantastic customer service skills and ability to follow process and guidelines. Successful candidates will be responsible for: Service Desk support, password resets, analysing and correcting data, registering/maintaining users and maintaining/adhering to strict SLA's and troubleshooting basic issue orientated around Windows OS, MS Office and Exchange We are looking for a driven individual who is able to build rapport and relationships across their team as well as with their customers. If this position sounds of interest please apply and a member of our dedicated candidate consultancy team will be in contact to progress further.
Product Owner | Peterborough | Agile | £40,000 - £47,000 Do you have a proven track record in an Agile environment? Do you always put the user first and are passionate about what you do? This multi-national company are looking for a Product Owner with excellent technical, communication and organisational skills to bring their strong business acumen to this exciting and fast paced role. With a salary of £40,000 - £47,000 plus enticing benefits, this is an excellent opportunity to join a highly successful company and develop your product ownership skills. The company has established itself as the market leader in their sector, offering award winning solutions to businesses of all sizes across the globe. Consistently recognised as one of the best technology companies to work for, they have been experiencing a sustained period of growth and success and are now looking for your expertise. You will be owning the interaction between their US and UK teams, engaging with stakeholders and clients in an Agile environment to assess requirements, make informed decisions and drive their product forward. A good understanding of the complexities associated with building multi-country products is a definite advantage. Working day-to-day with the product SCRUM teams you will develop user stories and manage the product backlog. Excellent interpersonal skills are essential as you will be working with multi-disciplined people across product, development and UX. You will have knowledge of user experience and the ability to communicate ideas to the UX team. Additionally, a clear understanding of the product roadmap and analytics tools is essential. If you're looking for a role that will allow you to innovate and experiment, at a celebrated company who focus on their employee's development, and this is the job for you. Apply today! Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.
Apr 20, 2019
Product Owner | Peterborough | Agile | £40,000 - £47,000 Do you have a proven track record in an Agile environment? Do you always put the user first and are passionate about what you do? This multi-national company are looking for a Product Owner with excellent technical, communication and organisational skills to bring their strong business acumen to this exciting and fast paced role. With a salary of £40,000 - £47,000 plus enticing benefits, this is an excellent opportunity to join a highly successful company and develop your product ownership skills. The company has established itself as the market leader in their sector, offering award winning solutions to businesses of all sizes across the globe. Consistently recognised as one of the best technology companies to work for, they have been experiencing a sustained period of growth and success and are now looking for your expertise. You will be owning the interaction between their US and UK teams, engaging with stakeholders and clients in an Agile environment to assess requirements, make informed decisions and drive their product forward. A good understanding of the complexities associated with building multi-country products is a definite advantage. Working day-to-day with the product SCRUM teams you will develop user stories and manage the product backlog. Excellent interpersonal skills are essential as you will be working with multi-disciplined people across product, development and UX. You will have knowledge of user experience and the ability to communicate ideas to the UX team. Additionally, a clear understanding of the product roadmap and analytics tools is essential. If you're looking for a role that will allow you to innovate and experiment, at a celebrated company who focus on their employee's development, and this is the job for you. Apply today! Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.
Front End Developer - Peterborough - £30k Salary Feel like your ideas are not been heard? Is your creativity been capped by someone else's vision? Do you want more independence over the work you produce? If this is you then this vacancy is calling your name! Your next career move starts here! A creative digital agency is looking for Front End Web Developers to bring new ideas and working methods to their table! They are looking for people who are looking to work with and learn the latest technologies and frameworks. Sound interesting, if you have experience with JavaScript (React, Angular, Node.js) then apply! For more information please contact Sam Wallace on: Email: Phone: Linkedin: in/wallacesam/ Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Apr 20, 2019
Front End Developer - Peterborough - £30k Salary Feel like your ideas are not been heard? Is your creativity been capped by someone else's vision? Do you want more independence over the work you produce? If this is you then this vacancy is calling your name! Your next career move starts here! A creative digital agency is looking for Front End Web Developers to bring new ideas and working methods to their table! They are looking for people who are looking to work with and learn the latest technologies and frameworks. Sound interesting, if you have experience with JavaScript (React, Angular, Node.js) then apply! For more information please contact Sam Wallace on: Email: Phone: Linkedin: in/wallacesam/ Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Business Intelligence Developer required to be based in Peterborough. Job purpose: The role sits within the BI/Reporting/Development function, and is responsible for developing, enhancing and maintaining the company's Management Information capability through a combination of projects and business as usual requests. Skills required: 3/4 years + Good proven BI Development experience. Experience of building ETL processes using SSIS packages. Good Power BI skills. TSQL and SQL Server 2012 essential. (SQL Server 2016 preferred). Strong Microsoft Excel and Pivot table skills. Please send in your CV if you have the above skills.
Apr 20, 2019
Business Intelligence Developer required to be based in Peterborough. Job purpose: The role sits within the BI/Reporting/Development function, and is responsible for developing, enhancing and maintaining the company's Management Information capability through a combination of projects and business as usual requests. Skills required: 3/4 years + Good proven BI Development experience. Experience of building ETL processes using SSIS packages. Good Power BI skills. TSQL and SQL Server 2012 essential. (SQL Server 2016 preferred). Strong Microsoft Excel and Pivot table skills. Please send in your CV if you have the above skills.
We are currently recruiting Spanish Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
Apr 20, 2019
We are currently recruiting Spanish Speaking Service Desk Analysts for one of our Peterborough based clients. In this the role you will be responsible for being the first point of call and responding to user quires via the phone and e-mail. Responsibilities will include: · Providing 1st Line Support for all users · Logging incidents accurately ensuring all relevant data is captured · Regularly updating incidents logged and providing end users with a technical solution within agreed SLAs · Keeping Customers informed on incident or request status and progress. · Escalate incidents where a first time fix is not possible · Ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. · Keeping up to date with the current standard procedures. · Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. · Escalate potential service issues and problem issues with relevant escalation points If you have a passion for IT, problem solving and enjoy providing an excellent customer service then apply now. This position provides you with the opportunity to progress your skills and gain further exposure to the IT sector and technical applications.
As part of ADP's Global Product Management team, you'll be part entrepreneur, part visionary and part product mastermind, with a passion for creating well-designed, user-friendly solutions. You are a key player in our global Human Capital Management strategy. You will assess the market, analyze industry trends, behavioral data..... click apply for full job details
Apr 20, 2019
Full time
As part of ADP's Global Product Management team, you'll be part entrepreneur, part visionary and part product mastermind, with a passion for creating well-designed, user-friendly solutions. You are a key player in our global Human Capital Management strategy. You will assess the market, analyze industry trends, behavioral data..... click apply for full job details
Software Development Manager - C# - Peterborough - Up to £75k + bonus This prestigious, multinational company are looking for an experienced Software Development Manager to lead a team of software developers working within their specialist development centre. This role offers a fantastic salary, bonus, excellent benefits and the opportunity to showcase your strong leadership skills. Running a team working in the Microsoft technology stack, you will need to have a solid background in C# development skills and a demonstrable knowledge of S.O.L.I.D principles. Good understanding of Object Orientated concepts is essential as well as knowledge of Test Driven Development. As this is a managerial position, you should have previous experience in a leading role and be motivated in mentoring your team. Experience in T-SQL and Microsoft Database projects would be an advantage as would any exposure to IoC and DI. Ideally you will hold a relevant degree or be qualified to a similar level. This role will require you to work collaboratively with off shore teams so good communication skills are key. This is a rewarding role in a company that is going from strength to strength and the successful applicant will enjoy working in an award winning, supportive and innovative environment. If this interests you, apply today for more details and an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.
Apr 20, 2019
Software Development Manager - C# - Peterborough - Up to £75k + bonus This prestigious, multinational company are looking for an experienced Software Development Manager to lead a team of software developers working within their specialist development centre. This role offers a fantastic salary, bonus, excellent benefits and the opportunity to showcase your strong leadership skills. Running a team working in the Microsoft technology stack, you will need to have a solid background in C# development skills and a demonstrable knowledge of S.O.L.I.D principles. Good understanding of Object Orientated concepts is essential as well as knowledge of Test Driven Development. As this is a managerial position, you should have previous experience in a leading role and be motivated in mentoring your team. Experience in T-SQL and Microsoft Database projects would be an advantage as would any exposure to IoC and DI. Ideally you will hold a relevant degree or be qualified to a similar level. This role will require you to work collaboratively with off shore teams so good communication skills are key. This is a rewarding role in a company that is going from strength to strength and the successful applicant will enjoy working in an award winning, supportive and innovative environment. If this interests you, apply today for more details and an immediate telephone interview. Novate IT Ltd is a leading supplier of permanent and contract recruitment services for companies in the IT, Digital Media and Telecommunications industries.
I am seeking a Project Co-ordinator to work within a company at the leading edge of technology and digital implementation. The successful candidate will have come from a FIN-TECH background and will support training and design. You will work with the senior management team to support and take ownership of a number of projects..... click apply for full job details
Apr 20, 2019
Full time
I am seeking a Project Co-ordinator to work within a company at the leading edge of technology and digital implementation. The successful candidate will have come from a FIN-TECH background and will support training and design. You will work with the senior management team to support and take ownership of a number of projects..... click apply for full job details
PHP Developer A fantastic opportunity has arisen for a PHP Developer in Peterborough, to join an established digital/marketing agency. As the PHP Developer you will need solid knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. PHP Developers who have exposure to HTML, CSS and SOAP will be beneficial. ..... click apply for full job details
Apr 20, 2019
Full time
PHP Developer A fantastic opportunity has arisen for a PHP Developer in Peterborough, to join an established digital/marketing agency. As the PHP Developer you will need solid knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. PHP Developers who have exposure to HTML, CSS and SOAP will be beneficial. ..... click apply for full job details
PHP Developer A fantastic opportunity has arisen for a PHP Developer in Peterborough, to join an established digital/marketing agency. As the PHP Developer you will need solid knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. PHP Developers who have exposure to HTML, CSS and SOAP will be beneficial. ..... click apply for full job details
Apr 20, 2019
Full time
PHP Developer A fantastic opportunity has arisen for a PHP Developer in Peterborough, to join an established digital/marketing agency. As the PHP Developer you will need solid knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. PHP Developers who have exposure to HTML, CSS and SOAP will be beneficial. ..... click apply for full job details
Premier Group Recruitment
Peterborough, Cambridgeshire
Software Test Engineer Location: Peterborough Salary: £30,000 - £36,000 per annum Permanent A large company based in the heart of Peterborough are seeking a Software Test Engineer to join their .Net Agile development team on a permanent basis. In this role you will be working with a small team of..... click apply for full job details
Apr 20, 2019
Full time
Software Test Engineer Location: Peterborough Salary: £30,000 - £36,000 per annum Permanent A large company based in the heart of Peterborough are seeking a Software Test Engineer to join their .Net Agile development team on a permanent basis. In this role you will be working with a small team of..... click apply for full job details
The ONE Group are working with a well-established company in Peterborough who are looking for a SQL Developer on a permanent basis. You will be working as a key member of the development team, assist the company in the design, development and testing of new and current applications. Some of the key responsibilities are..... click apply for full job details
Apr 20, 2019
Full time
The ONE Group are working with a well-established company in Peterborough who are looking for a SQL Developer on a permanent basis. You will be working as a key member of the development team, assist the company in the design, development and testing of new and current applications. Some of the key responsibilities are..... click apply for full job details
Software Developer - ChromeOS (Remote or Office based) We are looking for a ChromeOS Software Developer to join an expanding Development team working on enhancements to an award-winning software. Key Skills, Abilities and Experience Required: Essential: Experience writing ChromeOS extensions and/or applications Development experience of JavaScript Modular design using AMD/UMD and RequireJS Asynchronous programming Promises HTML 5 and CSS 3 Experience of Javascript frameworks Chrome Extension API Chrome Application API Highly Desirable: WebRTC Architecture (PeerConnections, DataChannels, MCU) MediaStream API HTML5 Canvas HTML5 Video WebSockets Software Developer - ChromeOS (Remote or Office based)
Apr 20, 2019
Software Developer - ChromeOS (Remote or Office based) We are looking for a ChromeOS Software Developer to join an expanding Development team working on enhancements to an award-winning software. Key Skills, Abilities and Experience Required: Essential: Experience writing ChromeOS extensions and/or applications Development experience of JavaScript Modular design using AMD/UMD and RequireJS Asynchronous programming Promises HTML 5 and CSS 3 Experience of Javascript frameworks Chrome Extension API Chrome Application API Highly Desirable: WebRTC Architecture (PeerConnections, DataChannels, MCU) MediaStream API HTML5 Canvas HTML5 Video WebSockets Software Developer - ChromeOS (Remote or Office based)
The One Group has the pleasure of recruiting for a growing and extremely ambitious business with big plans for the future! Due to extensive growth within the business I am looking to speak with system savvy administrators that are looking to work with an exciting and developing company! You will manage and control a number of systems, vital to the smooth running of daily operations. Your day to day tasks will include but not be limited to * Overseeing orders * inputting data in to a CRM system * Setting up & maintaining customer records * Stock management * Supplier Invoice checking * Placing order's * Weekly reporting Personal Qualities * Computer literate (Excel, Word, Microsoft Office) * A good standard of written and verbal English * Ability to listen and follow instructions * Able to handle a varied work load * Able to prioritise work load * Be willing to assist in other areas if needed Alongside a competitive basic salary other benefits include free on-site parking and regular company funded social events! Working hours for this role are Monday - Friday 9AM - 6PM Short-listing begins immediately With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at
Apr 20, 2019
The One Group has the pleasure of recruiting for a growing and extremely ambitious business with big plans for the future! Due to extensive growth within the business I am looking to speak with system savvy administrators that are looking to work with an exciting and developing company! You will manage and control a number of systems, vital to the smooth running of daily operations. Your day to day tasks will include but not be limited to * Overseeing orders * inputting data in to a CRM system * Setting up & maintaining customer records * Stock management * Supplier Invoice checking * Placing order's * Weekly reporting Personal Qualities * Computer literate (Excel, Word, Microsoft Office) * A good standard of written and verbal English * Ability to listen and follow instructions * Able to handle a varied work load * Able to prioritise work load * Be willing to assist in other areas if needed Alongside a competitive basic salary other benefits include free on-site parking and regular company funded social events! Working hours for this role are Monday - Friday 9AM - 6PM Short-listing begins immediately With offices in Cambridge, Northampton and Peterborough - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at
Are you a recent college leaver or graduate who has studied IT and is looking to be apart of a helpdesk support team? Do you have a keen interest in entering the world of technology? If yes, this could be the role for you! We are recruiting for a Trainee IT Technician for a client based in Peterborough. The role will be both helpdesk orientated and hands on, your responsibilities will include: - 1st Line service Desk support via telephone and email - Building and configuring Desktops and Laptops - Setting up users on iPhones with MDM (Mobile Device Management) - Creating new user accounts (Active Directory) - Attending customer sites to commission new hardware The ideal candidate will be a recent college leaver with an excellent telephone manner with good written and verbal communication skills. If you would like to register your interest in this role, please send your CV to
Apr 20, 2019
Are you a recent college leaver or graduate who has studied IT and is looking to be apart of a helpdesk support team? Do you have a keen interest in entering the world of technology? If yes, this could be the role for you! We are recruiting for a Trainee IT Technician for a client based in Peterborough. The role will be both helpdesk orientated and hands on, your responsibilities will include: - 1st Line service Desk support via telephone and email - Building and configuring Desktops and Laptops - Setting up users on iPhones with MDM (Mobile Device Management) - Creating new user accounts (Active Directory) - Attending customer sites to commission new hardware The ideal candidate will be a recent college leaver with an excellent telephone manner with good written and verbal communication skills. If you would like to register your interest in this role, please send your CV to
Permanent Vacancy - 1st Line Analyst - Service Desk - Peterborough P3 Search are currently recruiting for a number of 1st line support analysts for our client based in Peterborough. This is a great opportunity to work for a fortune 500 company and leading technology solutions provider to private and government organisations across the UK. You will be: The 1st Line Support of Wintel / Retail and Hardware related incidents. Accurately log incidents and ensure all relevant data is captured whilst logging the incident. Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Proactively keeping Customers informed on incident or request status and progress. Escalate incidents where a first-time fix is not possible to either 2nd line support or the relevant resolver group. Adhering to Incident management procedures. Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Contributing to team meetings You will have: Educated to GCSE level or equivalent in Maths and English. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills Up to 6 months' experience as an analyst within a similar environment Industry recognised qualifications in relevant area is desirable (i.e. MCP) Up to 6 months remote support experience of o Windows Operating Systems (Essential) o Citrix (Desirable) o Cisco Telephony Systems (Desirable) o Hardware troubleshooting of both desktop and server hardware. (Desirable) o Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc (Desirable) Knowledge of supporting various windows applications including MS Office from end user perspective (Desirable)
Apr 20, 2019
Permanent Vacancy - 1st Line Analyst - Service Desk - Peterborough P3 Search are currently recruiting for a number of 1st line support analysts for our client based in Peterborough. This is a great opportunity to work for a fortune 500 company and leading technology solutions provider to private and government organisations across the UK. You will be: The 1st Line Support of Wintel / Retail and Hardware related incidents. Accurately log incidents and ensure all relevant data is captured whilst logging the incident. Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements. Proactively keeping Customers informed on incident or request status and progress. Escalate incidents where a first-time fix is not possible to either 2nd line support or the relevant resolver group. Adhering to Incident management procedures. Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary. Contributing to team meetings You will have: Educated to GCSE level or equivalent in Maths and English. Good knowledge of IT platforms, equipment and applications. Proven Customer service skills Up to 6 months' experience as an analyst within a similar environment Industry recognised qualifications in relevant area is desirable (i.e. MCP) Up to 6 months remote support experience of o Windows Operating Systems (Essential) o Citrix (Desirable) o Cisco Telephony Systems (Desirable) o Hardware troubleshooting of both desktop and server hardware. (Desirable) o Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc (Desirable) Knowledge of supporting various windows applications including MS Office from end user perspective (Desirable)
Jonathan Lee Recruitment
Peterborough, Cambridgeshire
Job Details: Network LAN IT Analyst Location: Peterborough (or other locations) Contract length: 12 months Job Details: A leading off-highway organisation based in Peterborough are looking for an IT Analyst, focusing on LAN networks, to join the European network team. This position can be based in a variety of locations, either Peterborough, the West Midlands, or County Durham, and is for an IT Analyst / Design/Implementation and Support Engineer. Primarily providing remote network support services to facilities in Europe, Asia and the Middle East (EAME) and globally when required. The position will report to the EAME Network Services Supervisor, based in the UK. The job will involve developing Local Area Network designs, building the configurations following organisation standards and then deploying those designs. Providing adhoc remote support for network related incidents as and when required. Candidate requirements: The ideal candidate will have a Bachelor degree in computer science or equivalent as well as at least 3 years' experience of Cisco network technologies. Cisco CCNA qualification is required and any CISCO qualification above will be a significant plus. Some travel will be expected as part of the role including implementations in other countries within the region, relevant expenses will be covered as required and a valid UK driving License is required. English is the required language but working with the regional team involves many countries, so a second language is an advantage. The successful candidate will need to be able to work independently and as part of a regional or global team, on assigned projects ensuring that company standards are adhered to and must show strong collaboration skills with remote team members based around the globe. The successful candidate will also have some knowledge of project management methodologies and be able to manage small network related projects as well as actively participate as a member of larger project teams. In addition to the general outline above demonstrable skills in the following areas will be needed: Cisco familiarity including: IOS upgrade, WLC controller configuration Cisco Router and Switch configuration. Familiarity with firewall designs Understanding of related technologies (DNS, DHCP etc.) Fault finding skills Good documentation skills Basic Knowledge of a Ticketing software (Remedy/Peregrine). Good Knowledge of Microsoft Office suite, Putty, and other Network tools. If you are interested in this role, please APPLY NOW. For more information, please contact Lois Weston at Jonathan Lee Recruitment on .
Apr 20, 2019
Job Details: Network LAN IT Analyst Location: Peterborough (or other locations) Contract length: 12 months Job Details: A leading off-highway organisation based in Peterborough are looking for an IT Analyst, focusing on LAN networks, to join the European network team. This position can be based in a variety of locations, either Peterborough, the West Midlands, or County Durham, and is for an IT Analyst / Design/Implementation and Support Engineer. Primarily providing remote network support services to facilities in Europe, Asia and the Middle East (EAME) and globally when required. The position will report to the EAME Network Services Supervisor, based in the UK. The job will involve developing Local Area Network designs, building the configurations following organisation standards and then deploying those designs. Providing adhoc remote support for network related incidents as and when required. Candidate requirements: The ideal candidate will have a Bachelor degree in computer science or equivalent as well as at least 3 years' experience of Cisco network technologies. Cisco CCNA qualification is required and any CISCO qualification above will be a significant plus. Some travel will be expected as part of the role including implementations in other countries within the region, relevant expenses will be covered as required and a valid UK driving License is required. English is the required language but working with the regional team involves many countries, so a second language is an advantage. The successful candidate will need to be able to work independently and as part of a regional or global team, on assigned projects ensuring that company standards are adhered to and must show strong collaboration skills with remote team members based around the globe. The successful candidate will also have some knowledge of project management methodologies and be able to manage small network related projects as well as actively participate as a member of larger project teams. In addition to the general outline above demonstrable skills in the following areas will be needed: Cisco familiarity including: IOS upgrade, WLC controller configuration Cisco Router and Switch configuration. Familiarity with firewall designs Understanding of related technologies (DNS, DHCP etc.) Fault finding skills Good documentation skills Basic Knowledge of a Ticketing software (Remedy/Peregrine). Good Knowledge of Microsoft Office suite, Putty, and other Network tools. If you are interested in this role, please APPLY NOW. For more information, please contact Lois Weston at Jonathan Lee Recruitment on .
Our client is a forward thinking business based in Peterborough. working with cutting edge technologies within industry. This is a exciting new role for someone who is looking for a growing business which can provide opportunities for development and growth. Reporting to the CTO the successful candidate will be responsible for contributing to, and delivering, the IT strategy including the tackling of key strategic initiatives related to Business Transformation, Service Delivery & Infrastructure, Information Security, Architecture, Business Continuity and Programme Management. OOH on call work will be required. Job Scope * Manage technologies and provide administrative assistance for various systems. * IT troubleshooting and provision of technical support. * Control and monitor data, network access, and back-up systems. * Negotiate / communicate with third-party software providers for new software and troubleshooting. Be passionate about IT and its potential to support a business; displaying curiosity for emergent technologies and how these could be implemented in the business. * Strong influencing, problem resolution, and communication skills. * Be confident enough to ask for clarification where there is uncertainty. * Be resilient and take on responsibility while demonstrating integrity and honesty in performing the job role. * Have good literacy skills and be able to record information accurately on all relevant documentation as business, user, and client needs dictate. * Be able to work as part of a team or on own initiative. Knowledge requirements: qualifications & prior experience * SQL Server experience preferred. * Computer literate for Microsoft Server, Office 365, VMWare, Firewalls, Email, Word, Excel, PowerPoint, Database * Bachelor's degree in computer science or relevant field. * VOIP Telephony Systems * Networking Knowledge, TCP-IP, VLANs, NAT policies etc. Interested? please contact With offices in Peterborough, Cambridge, and Northampton - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at
Apr 20, 2019
Our client is a forward thinking business based in Peterborough. working with cutting edge technologies within industry. This is a exciting new role for someone who is looking for a growing business which can provide opportunities for development and growth. Reporting to the CTO the successful candidate will be responsible for contributing to, and delivering, the IT strategy including the tackling of key strategic initiatives related to Business Transformation, Service Delivery & Infrastructure, Information Security, Architecture, Business Continuity and Programme Management. OOH on call work will be required. Job Scope * Manage technologies and provide administrative assistance for various systems. * IT troubleshooting and provision of technical support. * Control and monitor data, network access, and back-up systems. * Negotiate / communicate with third-party software providers for new software and troubleshooting. Be passionate about IT and its potential to support a business; displaying curiosity for emergent technologies and how these could be implemented in the business. * Strong influencing, problem resolution, and communication skills. * Be confident enough to ask for clarification where there is uncertainty. * Be resilient and take on responsibility while demonstrating integrity and honesty in performing the job role. * Have good literacy skills and be able to record information accurately on all relevant documentation as business, user, and client needs dictate. * Be able to work as part of a team or on own initiative. Knowledge requirements: qualifications & prior experience * SQL Server experience preferred. * Computer literate for Microsoft Server, Office 365, VMWare, Firewalls, Email, Word, Excel, PowerPoint, Database * Bachelor's degree in computer science or relevant field. * VOIP Telephony Systems * Networking Knowledge, TCP-IP, VLANs, NAT policies etc. Interested? please contact With offices in Peterborough, Cambridge, and Northampton - The ONE Group's recruitment specialists offer unparalleled recruitment expertise across seven specialist divisions; Accountancy & Finance, Executive Search, HR, IT, Marketing, Office Support and Technical. Whether you are looking to advertise a job, or take the next step in your career, we offer an ever-growing employment network, which currently exceeds 50,000 people in the East of England and The Midlands. We pride ourselves in adding value to any recruitment experience, with the foundation of our success coming from customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This isn't just recruitment, it's: Recruitment as it should be. For more information, call us or visit our website at
Incident and Problem Analyst - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success The Role The Incident and Problem Analyst is a key support role within the Service Management team to manage, monitor and delivery the day to day operational IT Services provided to Aldermore's business areas. The role will require the co-ordination of all incidents and problems working closely with 3rd party suppliers, partners and internal IT teams. Ensuring the performance of all services, including the management of incidents and problems, to resolution, managing the service improvements and producing the reporting requirements. You will be responsible for; Assisting to manage major incidents according to the defined procedures, including management of bridge calls between multiple external and internal technical partners Providing an out of hours on call support, as part of a team rota structure, to enable appropriate communications mechanism to impacted business lines and CIO leadership team Producing service reports for the incident and problem process Identifying and escalating IT security concerns to ensure they are mitigated by suppliers or addressed by our internal security team Performing analysis and trending of incidents, raising and managing problem tickets as required. The Person If you have a wealth of experience in incident and problem management, able to establish strong working relationships, communicate at all levels, and have a strong work ethic then this is the role for you. A Financial Services background is essential as is an ITIL Foundation certificate. This role will provide you with an exciting opportunity to be a part of our growing IT hub. The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Apr 20, 2019
Incident and Problem Analyst - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success The Role The Incident and Problem Analyst is a key support role within the Service Management team to manage, monitor and delivery the day to day operational IT Services provided to Aldermore's business areas. The role will require the co-ordination of all incidents and problems working closely with 3rd party suppliers, partners and internal IT teams. Ensuring the performance of all services, including the management of incidents and problems, to resolution, managing the service improvements and producing the reporting requirements. You will be responsible for; Assisting to manage major incidents according to the defined procedures, including management of bridge calls between multiple external and internal technical partners Providing an out of hours on call support, as part of a team rota structure, to enable appropriate communications mechanism to impacted business lines and CIO leadership team Producing service reports for the incident and problem process Identifying and escalating IT security concerns to ensure they are mitigated by suppliers or addressed by our internal security team Performing analysis and trending of incidents, raising and managing problem tickets as required. The Person If you have a wealth of experience in incident and problem management, able to establish strong working relationships, communicate at all levels, and have a strong work ethic then this is the role for you. A Financial Services background is essential as is an ITIL Foundation certificate. This role will provide you with an exciting opportunity to be a part of our growing IT hub. The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
IT Service Continuity Manager - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success The Role As part of the increasing dynamic and evolving IT Service Delivery function the IT Service Continuity Manager will develop and maintain Aldermore IT Service Continuity plans. You will make sure that if an unforeseen event occurs Aldermore will continue to provide an outstanding customer service. This role is pivotal to the Bank, as you will be working closely with the senior leadership team to prevent interference and make sure that we continue to maintain customer satisfaction. You will help design, develop and manage service resilience capability across a mixture of on premise, cloud based and 3rd party service providers. You will be responsible for; Having a strong knowledge of relevant standards, regulation and future direction of ITSC and ITDR Designing, maintaining and communicating service continuity plans for identified business critical systems to ensure ongoing service provision during disaster or similar events Ensuring the resilience capability of the organisation aligns to business continuity requirements. Performing business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters Overseeing DR testing process managed by an internal testing function and point of contact for third parties Attending incident reviews for high priority issues, resilience failures and multiple service impacting incidents The Person Demonstrable DR experience within Service Continuity/Service Resilience disciplines Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Thorough understanding of IT Service Management. ITIL Foundation certification mandatory ITIL Intermediate/Expert level certification Broad knowledge of Windows platforms, SQL, Storage, Virtual Machines and Citrix environments Ability to influence outcomes often at a senior management level Experience working across the Service Management lifecycle to implement and refine underpinning Service Continuity controls within other Service Management processes Background in financial services would be beneficial The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Apr 20, 2019
IT Service Continuity Manager - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success The Role As part of the increasing dynamic and evolving IT Service Delivery function the IT Service Continuity Manager will develop and maintain Aldermore IT Service Continuity plans. You will make sure that if an unforeseen event occurs Aldermore will continue to provide an outstanding customer service. This role is pivotal to the Bank, as you will be working closely with the senior leadership team to prevent interference and make sure that we continue to maintain customer satisfaction. You will help design, develop and manage service resilience capability across a mixture of on premise, cloud based and 3rd party service providers. You will be responsible for; Having a strong knowledge of relevant standards, regulation and future direction of ITSC and ITDR Designing, maintaining and communicating service continuity plans for identified business critical systems to ensure ongoing service provision during disaster or similar events Ensuring the resilience capability of the organisation aligns to business continuity requirements. Performing business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters Overseeing DR testing process managed by an internal testing function and point of contact for third parties Attending incident reviews for high priority issues, resilience failures and multiple service impacting incidents The Person Demonstrable DR experience within Service Continuity/Service Resilience disciplines Strong management, communication, technical and remote collaboration skills are a must with the ability to communicate professionally and effectively with staff at all levels Thorough understanding of IT Service Management. ITIL Foundation certification mandatory ITIL Intermediate/Expert level certification Broad knowledge of Windows platforms, SQL, Storage, Virtual Machines and Citrix environments Ability to influence outcomes often at a senior management level Experience working across the Service Management lifecycle to implement and refine underpinning Service Continuity controls within other Service Management processes Background in financial services would be beneficial The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Service Manager - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role As the Service Manager you will oversee the delivery of services from internal and external suppliers to ensure a consistently high service performance is delivered to Aldermore business users. You will monitor and evaluate customer feedback and develop quality improvement processes and plans with suppliers and internal teams. A key part of this role is to ensure that the services received from suppliers fulfill the service levels required from the Business. The creation and maintenance of a service portfolio of end to end business services is a major part of the role. This role holder will grow the service lines into the business and thus needs to have a depth of experience in service management to build relationships and confidence with Head of Delivery and senior business stakeholders. You will be responsible for; Developing relationships and communication with stakeholders, customers and key users relating to business needs and translation into agreed service levels Day to day delivery of services provided by IT Service Delivery, managing suppliers and internal teams to the agreed service level targets and compliance with sub contracts or operational level agreements Ownership of service management documentation and accountability for the production of monthly service reports utilizing inputs from internal and external suppliers for submission to all stakeholders Designing, implementation and ownership of service management SLA's, KPI's and associated processes for governance and management Ownership of end to end service risks and or specific service management risks. The Person Experience of using and promoting the use of the ServiceNow ITSM tool Strong communication skills, able to translate technical information to non-technical business users Previous experience of working within a SIAM environment Extensive experience in managing services to SLA's and reporting on the performance of services Experience of project lifecycle management to ensure that service needs are designed and built as part of project delivery Good interpersonal skills with experience of influencing to a senior level The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Apr 20, 2019
Service Manager - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role As the Service Manager you will oversee the delivery of services from internal and external suppliers to ensure a consistently high service performance is delivered to Aldermore business users. You will monitor and evaluate customer feedback and develop quality improvement processes and plans with suppliers and internal teams. A key part of this role is to ensure that the services received from suppliers fulfill the service levels required from the Business. The creation and maintenance of a service portfolio of end to end business services is a major part of the role. This role holder will grow the service lines into the business and thus needs to have a depth of experience in service management to build relationships and confidence with Head of Delivery and senior business stakeholders. You will be responsible for; Developing relationships and communication with stakeholders, customers and key users relating to business needs and translation into agreed service levels Day to day delivery of services provided by IT Service Delivery, managing suppliers and internal teams to the agreed service level targets and compliance with sub contracts or operational level agreements Ownership of service management documentation and accountability for the production of monthly service reports utilizing inputs from internal and external suppliers for submission to all stakeholders Designing, implementation and ownership of service management SLA's, KPI's and associated processes for governance and management Ownership of end to end service risks and or specific service management risks. The Person Experience of using and promoting the use of the ServiceNow ITSM tool Strong communication skills, able to translate technical information to non-technical business users Previous experience of working within a SIAM environment Extensive experience in managing services to SLA's and reporting on the performance of services Experience of project lifecycle management to ensure that service needs are designed and built as part of project delivery Good interpersonal skills with experience of influencing to a senior level The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Service Analyst - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role The Service Management Analyst is a key support role within the Service Management team to manage, monitor and delivery the day to day operational IT Services provided to Aldermore's business areas. The role will require the co-ordination of 3rd party suppliers, partners and internal IT teams, ensuring the performance of all services including the management of incident and problem to resolutions, managing the service improvements and producing the reporting requirements. You will be responsible for; Building SME knowledge of the portfolio, becoming technically able to continually improve the defined services to relevant consumers by formulating service improvement initiatives Managing service level agreements/expectations for all IT services including developing and maintaining service operating models Producing service reports covering all aspects of IT Service Delivery Providing out of hours on call support, as part of a team rota structure, to enable appropriate communications mechanism to impacted business lines and CIO leadership team Identifying and escalating IT security concerns to ensure they are mitigated by suppliers or addressed by our internal security team Assisting in managing major incidents according to the defined procedures, including management of bridge calls between multiple external and internal technical partners The Person Strong experience of ServiceNow tool Demonstrable experience of working in a Service Analyst role Strong reporting skills, utilising Excel and PowerPoint Good understanding of ITIL methodologies and best practices across all areas Experience in working in complex environment with multiple technologies , architectures and applications They can confidently communicate across all levels of stakeholders and utilise influencing skills to accelerate issue resolution The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Apr 20, 2019
Service Analyst - Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role The Service Management Analyst is a key support role within the Service Management team to manage, monitor and delivery the day to day operational IT Services provided to Aldermore's business areas. The role will require the co-ordination of 3rd party suppliers, partners and internal IT teams, ensuring the performance of all services including the management of incident and problem to resolutions, managing the service improvements and producing the reporting requirements. You will be responsible for; Building SME knowledge of the portfolio, becoming technically able to continually improve the defined services to relevant consumers by formulating service improvement initiatives Managing service level agreements/expectations for all IT services including developing and maintaining service operating models Producing service reports covering all aspects of IT Service Delivery Providing out of hours on call support, as part of a team rota structure, to enable appropriate communications mechanism to impacted business lines and CIO leadership team Identifying and escalating IT security concerns to ensure they are mitigated by suppliers or addressed by our internal security team Assisting in managing major incidents according to the defined procedures, including management of bridge calls between multiple external and internal technical partners The Person Strong experience of ServiceNow tool Demonstrable experience of working in a Service Analyst role Strong reporting skills, utilising Excel and PowerPoint Good understanding of ITIL methodologies and best practices across all areas Experience in working in complex environment with multiple technologies , architectures and applications They can confidently communicate across all levels of stakeholders and utilise influencing skills to accelerate issue resolution The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Continual Service Improvement and Knowledge Manager Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role This role is key in the delivery of process innovation and continuous improvement initiatives across the Bank. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of service improvement policy and processes, and the supporting framework, to deliver business transformation. You will be responsible for; Overseeing the deployment, monitoring, maintenance, development, documentation and support of high quality, reliable IT systems and services Participating in the development of the strategic technology plan, processes and solutions, recommending strategies and processes that support operational effectiveness Assisting Service Delivery in driving service management best-practice and ITIL process standardisation as well as identifying and planning for key ITIL process improvement projects Analysing the effectiveness of new knowledge management processes by observing usage and evaluate its impact in terms of organizational benefit The Person Good working knowledge and understanding of ServiceNow Strong background in Service Improvement Advanced interpersonal skills to engage with peers, customers and senior management to achieve excellent results and partnership. Passion for improving services, operational systems, people, and processes. Experienced in all ITIL processes (incident and problem management, root cause analysis, system performance, release and deployment, operational readiness, capacity/availability management, service analytics and reporting, production governance, triage, application development support, change and configuration management). The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Apr 20, 2019
Continual Service Improvement and Knowledge Manager Chief Information Office - Peterborough More about us Aldermore is a fast growing and successful challenger bank supporting the UK's SME entrepreneurs. To support our ambitious growth plans, a substantial investment is being made in the IT Service Delivery function. Our IT teams work across the business and with our external partners to build, manage and support a secure and reliable IT service to meet these exciting plans. As part of this investment, we are adopting a Service Integration and Management ("SIAM") approach to managing both business and information technology services. The intention is to seamlessly integrate services to provide a single business-facing IT organisation that meets business requirements. This is a move away from managing technologies and infrastructure, to one of managing suppliers and services. By making this change the organisation will become more agile and flexible, able to scale services up and down as required to support business growth and expansion. We are looking for talented and experienced individuals who want to join challenging yet rewarding environment. The organisation is big enough to provide career development opportunities, yet small and dynamic enough for everyone to make a difference, develop their skills and make a unique contribution to our future success. The Role This role is key in the delivery of process innovation and continuous improvement initiatives across the Bank. It will play an important role in helping to foster a culture of sustainable change through the creation and embedding of service improvement policy and processes, and the supporting framework, to deliver business transformation. You will be responsible for; Overseeing the deployment, monitoring, maintenance, development, documentation and support of high quality, reliable IT systems and services Participating in the development of the strategic technology plan, processes and solutions, recommending strategies and processes that support operational effectiveness Assisting Service Delivery in driving service management best-practice and ITIL process standardisation as well as identifying and planning for key ITIL process improvement projects Analysing the effectiveness of new knowledge management processes by observing usage and evaluate its impact in terms of organizational benefit The Person Good working knowledge and understanding of ServiceNow Strong background in Service Improvement Advanced interpersonal skills to engage with peers, customers and senior management to achieve excellent results and partnership. Passion for improving services, operational systems, people, and processes. Experienced in all ITIL processes (incident and problem management, root cause analysis, system performance, release and deployment, operational readiness, capacity/availability management, service analytics and reporting, production governance, triage, application development support, change and configuration management). The Rewards As you would expect, this opportunity offers a competitive basic salary and reward package, and you'll also benefit from our commitment to investing in your professional development. Agencies Paragraph We do not accept speculative agency CVs. Any CV received by Aldermore will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. Aldermore is an equal opportunities employer
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
Fantastic opportunity for Italian Speaking Helpdesk Support / Call Centre staff, to join a newly formed multilingual IT service Desk based in Peterborough This role is offering a salary of £22,000 - £24,000, and the opportunity to join a fantastic organisation looking for career driven people. You will be fluent Italian speaking, with good English and strong all round communication skills. This is essential and will be tested during interview. The ideal candidate will have a worked in an IT service or call centre environment, however candidates with a good level of customer service and ability to learn process driven IT activities will be considered. If you are a charismatic Italian speaking person, looking for a fantastic career opportunity then please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2019
Fantastic opportunity for Italian Speaking Helpdesk Support / Call Centre staff, to join a newly formed multilingual IT service Desk based in Peterborough This role is offering a salary of £22,000 - £24,000, and the opportunity to join a fantastic organisation looking for career driven people. You will be fluent Italian speaking, with good English and strong all round communication skills. This is essential and will be tested during interview. The ideal candidate will have a worked in an IT service or call centre environment, however candidates with a good level of customer service and ability to learn process driven IT activities will be considered. If you are a charismatic Italian speaking person, looking for a fantastic career opportunity then please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Software Developer A fantastic opportunity has arisen for a Lead or Junior PHP Developer in Peterborough, joining an established successful publishing company. As the Lead or Junior Developer you will need to have the ability to manage an individual and the ability to report into Senior Management on Projects taking place. The individual will have a knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. As a Lead Developer you will have exposure to HTML, CSS and SOAP. This PHP Developer role will suit someone who is looking for an exciting challenge within a very successful and growing team and someone with good communication skills wanting to move into a Management role. Key skills required: ·PHP ·MySQL ·HTML ·JavaScript ·CSS ·Laravel frameworks ·Wordpress ·Vue.js Essential Skills: Man management skills ·Proven object oriented PHP experience ·PHP 5.6 - 7.2 ·MySQL and MariaDb ·Commercial MVC Framework Experience (Laravel, Symfony, CodeIgniter or CakePHP) ·Working knowledge of Composer ·Working understanding of LAMP stack ·Proven experience consuming third party APIs ·Proven experience producing APIs ·RESTful API design or working with RESTful API' architecture. ·Understanding of Linux servers and configuration ·Understanding of GDPR and data protection ·Experience working in and around cloud architecture ·Understanding of the Software Development Life Cycle. ·Git - branching, tagging, and utilising Git for deployments or any other forms of version control. Desired experience: ·Github ·Elastic ·Cloudflare ·Docker ·AWS - experience handling servers ·Redis
Apr 20, 2019
Software Developer A fantastic opportunity has arisen for a Lead or Junior PHP Developer in Peterborough, joining an established successful publishing company. As the Lead or Junior Developer you will need to have the ability to manage an individual and the ability to report into Senior Management on Projects taking place. The individual will have a knowledge of PHP, MySQL, JavaScript, JQuery, Smarty and SVN. As a Lead Developer you will have exposure to HTML, CSS and SOAP. This PHP Developer role will suit someone who is looking for an exciting challenge within a very successful and growing team and someone with good communication skills wanting to move into a Management role. Key skills required: ·PHP ·MySQL ·HTML ·JavaScript ·CSS ·Laravel frameworks ·Wordpress ·Vue.js Essential Skills: Man management skills ·Proven object oriented PHP experience ·PHP 5.6 - 7.2 ·MySQL and MariaDb ·Commercial MVC Framework Experience (Laravel, Symfony, CodeIgniter or CakePHP) ·Working knowledge of Composer ·Working understanding of LAMP stack ·Proven experience consuming third party APIs ·Proven experience producing APIs ·RESTful API design or working with RESTful API' architecture. ·Understanding of Linux servers and configuration ·Understanding of GDPR and data protection ·Experience working in and around cloud architecture ·Understanding of the Software Development Life Cycle. ·Git - branching, tagging, and utilising Git for deployments or any other forms of version control. Desired experience: ·Github ·Elastic ·Cloudflare ·Docker ·AWS - experience handling servers ·Redis
Front End/UI Developer x 2 Role: Front End/UI Developer x2 Location: Peterborough Salary: DOE An exciting opportunity has opened up in Peterborough for 2 UI Developers. My client are an exciting spin-off from established companies looking to recruit talented people to form the nucleus of a Peterborough based team who will help shape the company culture and direction as they grow. At this recently formed joint venture you will be based out of our offices in Peterborough. They are currently recruiting a team of six developers, who will work on a variety of interesting app development projects for the travel and hospitality industry. To apply for this position you should have skills and experience in UI development and will be able to demonstrate a track record of releases. You will have worked in development teams where you collaborated with clients to scope, develop and refine robust applications. They are offering exceptional opportunities to creative and motivated individuals. They dress comfortably, enjoy transparent leadership, and collaborate with our internal business partners frequently. They will look to you to work well in a team but also have the initiative to work on your own. From day one you will find yourself involved in important projects and you will see these projects to completion. They have recently acquired office space (with ample parking) to the south of Peterborough, where they are currently completing a modern interior fit-out, expected to be completed in June 2019. In the meantime they are based in serviced offices in Peterborough. Skills required: - Angular - jQuery As well as a great working environment, modern equipment and competitive salary, they offer the following benefits: - 25 days holiday (+ 8 Public Holidays) - Pension Scheme with 5% company contribution (once qualifying conditions are met) - 13th Salary Bonus (once qualifying conditions are met) - Training allowance - Life Insurance - Referral scheme If you believe you could be good for this position, please APPLY and get in touch with Bella on or This role is commutable from: Peterborough | Cambridge | Huntingdon | Stamford | Chatteris | Corby | Thrapston | Spalding | St Neots | Wellingborough | Kettering | Grantham | Boston | Bedford | Cambridgeshire | Lincolnshire | Bedfordshire Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
Apr 20, 2019
Front End/UI Developer x 2 Role: Front End/UI Developer x2 Location: Peterborough Salary: DOE An exciting opportunity has opened up in Peterborough for 2 UI Developers. My client are an exciting spin-off from established companies looking to recruit talented people to form the nucleus of a Peterborough based team who will help shape the company culture and direction as they grow. At this recently formed joint venture you will be based out of our offices in Peterborough. They are currently recruiting a team of six developers, who will work on a variety of interesting app development projects for the travel and hospitality industry. To apply for this position you should have skills and experience in UI development and will be able to demonstrate a track record of releases. You will have worked in development teams where you collaborated with clients to scope, develop and refine robust applications. They are offering exceptional opportunities to creative and motivated individuals. They dress comfortably, enjoy transparent leadership, and collaborate with our internal business partners frequently. They will look to you to work well in a team but also have the initiative to work on your own. From day one you will find yourself involved in important projects and you will see these projects to completion. They have recently acquired office space (with ample parking) to the south of Peterborough, where they are currently completing a modern interior fit-out, expected to be completed in June 2019. In the meantime they are based in serviced offices in Peterborough. Skills required: - Angular - jQuery As well as a great working environment, modern equipment and competitive salary, they offer the following benefits: - 25 days holiday (+ 8 Public Holidays) - Pension Scheme with 5% company contribution (once qualifying conditions are met) - 13th Salary Bonus (once qualifying conditions are met) - Training allowance - Life Insurance - Referral scheme If you believe you could be good for this position, please APPLY and get in touch with Bella on or This role is commutable from: Peterborough | Cambridge | Huntingdon | Stamford | Chatteris | Corby | Thrapston | Spalding | St Neots | Wellingborough | Kettering | Grantham | Boston | Bedford | Cambridgeshire | Lincolnshire | Bedfordshire Established in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
Aspire Cambridge are recruiting for a Technical Support Engineer on behalf of our client based in Peterborough, Cambridgeshire. Our client is the UK market leader in Software Defined Networking solutions. They are a fast growing, innovative ISP and software house specialising in the provision of fully managed SDWAN solutions to the UK business market. They have been recognised as the only UK company amongst the top 10 most dynamic SDWAN providers in the world. Their customer base includes some of the largest companies in the UK and they have developed a deserved reputation as a true innovator in the marketplace. Working within the Technical Team and reporting to the Head of Infrastructure, this role will encompass: Ensuring all customer connections maintain uptime at all costs. Completing the initial diagnosis of support cases and network events and either resolving to the customers satisfaction using documented processes and procedures or escalating as necessary. Problem solving network connectivity issues using remote diagnostic tools and systems. Managing all cases and customer requests from identification to resolution and closure, ensuring SLAs are met. Answering telephone and email support requests and responding to and managing events from our network monitoring platform to proactively protect customer connectivity. Proactive communication to customers as their support cases are dealt with. The role will include the use of centralised business systems including CRM and service desk management tools, as well as bespoke cloud-based software platforms and systems for diagnosis, problem solving and network management. Required Education, Skills and Qualifications The successful candidate will be: Well organised and methodical Able to work to deadlines and under pressure A committed team player Relentless in their dedication to excellent customer service Committed to a high level of attention to detail A clear and concise communicator, both written and oral Creative in their approach to problem solving Able to listen and follow instructions Candidates will have a working knowledge of: Microsoft Dynamics CRM or equivalent Windows Command Line Desirable skills include: Linux (Debian or similar) Network routing Broadband diagnosis and fault fixing TCP/IP, BGP or other networking protocols Start : ASAP Location : Peterborough, Cambridgeshire Hours : 9:00am to 6:00pm Mon-Fri Salary : £Negotiable If you are interested in this position, feel you have the relevant skills and would like to apply please call our team on or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion. Aspire Cambridge is acting as an employment agency in regards to this permanent vacancy. Our Recruitment Consultants offer specialist marketplace expertise in Temporary Staffing Solutions and Permanent Introductions across our seven Specialist Recruitment Divisions; Office Support, Legal & HR - Industrial & Manufacturing - Finance & Accountancy - Hospitality - IT & Engineering - Sales & Marketing - Scientific & Medical. We have an unrivalled knowledge of the jobs marketplace so it's no wonder that we hold an impressive track record of exceeding client and candidate expectations. How do we do it? By "placing people first".
Apr 20, 2019
Aspire Cambridge are recruiting for a Technical Support Engineer on behalf of our client based in Peterborough, Cambridgeshire. Our client is the UK market leader in Software Defined Networking solutions. They are a fast growing, innovative ISP and software house specialising in the provision of fully managed SDWAN solutions to the UK business market. They have been recognised as the only UK company amongst the top 10 most dynamic SDWAN providers in the world. Their customer base includes some of the largest companies in the UK and they have developed a deserved reputation as a true innovator in the marketplace. Working within the Technical Team and reporting to the Head of Infrastructure, this role will encompass: Ensuring all customer connections maintain uptime at all costs. Completing the initial diagnosis of support cases and network events and either resolving to the customers satisfaction using documented processes and procedures or escalating as necessary. Problem solving network connectivity issues using remote diagnostic tools and systems. Managing all cases and customer requests from identification to resolution and closure, ensuring SLAs are met. Answering telephone and email support requests and responding to and managing events from our network monitoring platform to proactively protect customer connectivity. Proactive communication to customers as their support cases are dealt with. The role will include the use of centralised business systems including CRM and service desk management tools, as well as bespoke cloud-based software platforms and systems for diagnosis, problem solving and network management. Required Education, Skills and Qualifications The successful candidate will be: Well organised and methodical Able to work to deadlines and under pressure A committed team player Relentless in their dedication to excellent customer service Committed to a high level of attention to detail A clear and concise communicator, both written and oral Creative in their approach to problem solving Able to listen and follow instructions Candidates will have a working knowledge of: Microsoft Dynamics CRM or equivalent Windows Command Line Desirable skills include: Linux (Debian or similar) Network routing Broadband diagnosis and fault fixing TCP/IP, BGP or other networking protocols Start : ASAP Location : Peterborough, Cambridgeshire Hours : 9:00am to 6:00pm Mon-Fri Salary : £Negotiable If you are interested in this position, feel you have the relevant skills and would like to apply please call our team on or apply online. Whilst we'd love to get back to every applicant, it is not always possible, so if you haven't heard from us within 3-5 days, please note that your application has not been successful on this occasion. Aspire Cambridge is acting as an employment agency in regards to this permanent vacancy. Our Recruitment Consultants offer specialist marketplace expertise in Temporary Staffing Solutions and Permanent Introductions across our seven Specialist Recruitment Divisions; Office Support, Legal & HR - Industrial & Manufacturing - Finance & Accountancy - Hospitality - IT & Engineering - Sales & Marketing - Scientific & Medical. We have an unrivalled knowledge of the jobs marketplace so it's no wonder that we hold an impressive track record of exceeding client and candidate expectations. How do we do it? By "placing people first".
Are you an experienced 3rd Line Support Engineer who is looking to further develop your career? Do you want to gain further exposure to the latest technologies which are at the forefront of todays IT industry such as cloud based solutions. Are you someone who has the practical knowledge and hands on experience but not the certifications which a lot of employers require. If so we are now recruiting an exciting opportunity for a 3rd Line Application Support Engineer to join a well-established organisation who are market leaders in the IT Sector and can provide you with just that. The position has become available due to an internal promotion and is based in Peterborough. My client is looking for an individual who will be responsible for responding to BAU 3rd Line incidents logged to ensuring incidents are resolved within SLA whilst providing help and support to the team. You will also be assisting in new Project Work and Customer transitions. Duties will include: Work with team members to ensure a managed workload. Provide a point of technical escalation and expertise for 2nd Line Engineers. Provide assistance to Team members and Analysts as required. Ensure all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. Provide support as part of the 24x7 out of hour's rota. Be available to provide remote service out of core hours. Escalate potential service issues initially with Team Leader/Service Desk Managers/Service Delivery Managers. Recommend and deploy changes via the change management process when required. Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Work with consultants to better understand issues and resolutions. Provide technical assistance to on-going projects and the transition of new customers when required. Knowledge & Experience: At least 3 - 5 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas. Proven knowledge / experience in the following technologies. Windows Server 2008/2012/2016/2019 inc Hyper-V Exchange 2013/2016/2019 Active Directory (DNS, DHCP, GPO, AD Replication) Lync / Skype for Business Microsoft SQL Server Administration Powershell and scripting Cloud Technologies Microsoft Azure AWS Google Cloud Office 365 De sirable SCCM experience VMware / vSphere 5.5 - 6.5 Security Clearance (SC) advantageous. If you feel your experience and skills are well suited for this position, then apply now as we are looking for the right individual to start asap. If your application is being considered, then one of our team will give you a call to discuss this further.
Apr 20, 2019
Are you an experienced 3rd Line Support Engineer who is looking to further develop your career? Do you want to gain further exposure to the latest technologies which are at the forefront of todays IT industry such as cloud based solutions. Are you someone who has the practical knowledge and hands on experience but not the certifications which a lot of employers require. If so we are now recruiting an exciting opportunity for a 3rd Line Application Support Engineer to join a well-established organisation who are market leaders in the IT Sector and can provide you with just that. The position has become available due to an internal promotion and is based in Peterborough. My client is looking for an individual who will be responsible for responding to BAU 3rd Line incidents logged to ensuring incidents are resolved within SLA whilst providing help and support to the team. You will also be assisting in new Project Work and Customer transitions. Duties will include: Work with team members to ensure a managed workload. Provide a point of technical escalation and expertise for 2nd Line Engineers. Provide assistance to Team members and Analysts as required. Ensure all implemented solutions are supported with documentation, training and expertise within the Service Desk and Support areas. Provide support as part of the 24x7 out of hour's rota. Be available to provide remote service out of core hours. Escalate potential service issues initially with Team Leader/Service Desk Managers/Service Delivery Managers. Recommend and deploy changes via the change management process when required. Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork. Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Work with consultants to better understand issues and resolutions. Provide technical assistance to on-going projects and the transition of new customers when required. Knowledge & Experience: At least 3 - 5 years' experience in a similar SLA driven support role Proven Customer service Skills Proven experience delivering projects and complex changes. Industry recognised qualifications in relevant areas. Proven knowledge / experience in the following technologies. Windows Server 2008/2012/2016/2019 inc Hyper-V Exchange 2013/2016/2019 Active Directory (DNS, DHCP, GPO, AD Replication) Lync / Skype for Business Microsoft SQL Server Administration Powershell and scripting Cloud Technologies Microsoft Azure AWS Google Cloud Office 365 De sirable SCCM experience VMware / vSphere 5.5 - 6.5 Security Clearance (SC) advantageous. If you feel your experience and skills are well suited for this position, then apply now as we are looking for the right individual to start asap. If your application is being considered, then one of our team will give you a call to discuss this further.
Business Intelligence Developer required to be based in Peterborough. Job purpose: The role sits within the BI/Reporting/Development function, and is responsible for developing, enhancing and maintaining the company's Management Information capability through a combination of projects and business as usual requ... ..... click apply for full job details
Apr 20, 2019
Contractor
Business Intelligence Developer required to be based in Peterborough. Job purpose: The role sits within the BI/Reporting/Development function, and is responsible for developing, enhancing and maintaining the company's Management Information capability through a combination of projects and business as usual requ... ..... click apply for full job details
