At Liverpool Football Club we`re on an exciting journey when it comes to Technology. We`ve got ambitious plans to have the leading technology capability in the Football Industry, enabling commercial revenue and delivering secure resilient and consistent services to business and football customers. We want our technology to be scalable, agile and able to support the business to meet its ever changing demands. What will you be doing? Creating exciting new fan facing digital products, maintaining existing digital products and aiding in the migration from legacy systems to new and improved tech stack. -The role will involve: -Producing quality test-driven code using modern frameworks and development techniques -Developing technical solutions -Developing Product integrations -Collaborating with Product team stakeholders to estimate delivery work necessary to realise a defined user story through the delivery iteration lifecycle -Creating and maintaining necessary Product, design and specification documentation -Resolving technical incidents and problems, maintaining systems and applications -Implementation of application upgrades and patches -Using agreed / best practice security standards and specifications to design, create, test and document new or amended software Who are we looking for? We are looking for an experienced multi skilled PHP developer with hands on AWS knowledge who is comfortable learning new skills at pace and happy working across a wide range of technologies and frameworks. Essential Skills -Significant production development experience with an MVC PHP framework -excellent working knowledge of object oriented programming PHP -Demonstratable experience of AWS Serverless Services/Languages like API gateway, lambda, node.js, Python etc -Experience creating, testing and utilising APIs -MySQL -Stay up to date with new trends and technologies -Consideration of security -Knowledge and hands on experience of CI/CD -Strong analytical and problem solving skills -Ability to communicate well with other members of the team (technical and none technical) -Experience of working within a project team and a strong team player -Good working knowledge of Twig / HTML / CSS / JavaScript -Git -Agile Bonus skills -ReactJs or similar -Drupal 8 -Software Design / Architecture -GraphQL -Testing / Release / Support -Native App development Why should you apply? This is a full-time permanent role working 35 hours per week Monday to Friday. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme. You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey. Initially the role will be home based due to the current pandemic. We are aiming to be the most inclusive football club - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
Mar 17, 2021
Full time
At Liverpool Football Club we`re on an exciting journey when it comes to Technology. We`ve got ambitious plans to have the leading technology capability in the Football Industry, enabling commercial revenue and delivering secure resilient and consistent services to business and football customers. We want our technology to be scalable, agile and able to support the business to meet its ever changing demands. What will you be doing? Creating exciting new fan facing digital products, maintaining existing digital products and aiding in the migration from legacy systems to new and improved tech stack. -The role will involve: -Producing quality test-driven code using modern frameworks and development techniques -Developing technical solutions -Developing Product integrations -Collaborating with Product team stakeholders to estimate delivery work necessary to realise a defined user story through the delivery iteration lifecycle -Creating and maintaining necessary Product, design and specification documentation -Resolving technical incidents and problems, maintaining systems and applications -Implementation of application upgrades and patches -Using agreed / best practice security standards and specifications to design, create, test and document new or amended software Who are we looking for? We are looking for an experienced multi skilled PHP developer with hands on AWS knowledge who is comfortable learning new skills at pace and happy working across a wide range of technologies and frameworks. Essential Skills -Significant production development experience with an MVC PHP framework -excellent working knowledge of object oriented programming PHP -Demonstratable experience of AWS Serverless Services/Languages like API gateway, lambda, node.js, Python etc -Experience creating, testing and utilising APIs -MySQL -Stay up to date with new trends and technologies -Consideration of security -Knowledge and hands on experience of CI/CD -Strong analytical and problem solving skills -Ability to communicate well with other members of the team (technical and none technical) -Experience of working within a project team and a strong team player -Good working knowledge of Twig / HTML / CSS / JavaScript -Git -Agile Bonus skills -ReactJs or similar -Drupal 8 -Software Design / Architecture -GraphQL -Testing / Release / Support -Native App development Why should you apply? This is a full-time permanent role working 35 hours per week Monday to Friday. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme. You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey. Initially the role will be home based due to the current pandemic. We are aiming to be the most inclusive football club - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
Provide first-line support to system users in relation to designated CAL ICT systems and equipment in accordance with agreed priorities and service level agreements,
Provide support and guidance through the ICT Service Desk system (including by telephone or video call), finding a resolution to requests raised, escalating tickets as appropriate,
General hardware maintenance of ICT equipment, including desktops, laptops (and peripherals), VoIP telephones and mobile telephone devices, as determined by the needs of the ICT team.
Maintain records within the ICT Service Desk system, ensuring accurate logs of tickets, responses, problems and the resolutions.
Support the development of the ICT Service Desk through maintaining Service Desk records and identifying development needs including suggested template tickets, responses and opportunities for workflow automation.
Maintain user accounts within the designated systems, ensuring the security and integrity of accounts and data is maintained with the highest priority and inline with agreed processes.
Reporting
Assist the ICT Team with the production of routine reports, using data from corporate systems.
Support users through the ICT Service Desk in the production of ad hoc reports,
Support the work of CAL through investigation of the root cause of any data anomalies in reporting and advising on corrective action.
ICT Administration
Produce and maintain letter templates on the CAL Case Recording system,
Produce and maintain appointment calendar templates on the CAL Case Recording system,
Maintain the masterplan of routine room usage, for the weekly appointment schedule,
Support the development and maintenance of ICT User and Process guides,
Support the maintenance and development of file storage within the CAL Intranet SharePoint site, ensuring appropriate usage and document tags are applied,
Other duties and responsibilities
Carry out any other tasks as requested by the ICT Manager to ensure the effective delivery of ICT Support, and the overall service of CAL.
Provide occasional support to the Administration Team as determined by the ICT Manager, such as switchboard cover during team meetings.
Abide by all CAL policies and procedures.
Work flexibly to ensure smooth running of services, including occasional unplanned extended hours to respond to urgent situations.
Sep 16, 2020
Full time
Provide first-line support to system users in relation to designated CAL ICT systems and equipment in accordance with agreed priorities and service level agreements,
Provide support and guidance through the ICT Service Desk system (including by telephone or video call), finding a resolution to requests raised, escalating tickets as appropriate,
General hardware maintenance of ICT equipment, including desktops, laptops (and peripherals), VoIP telephones and mobile telephone devices, as determined by the needs of the ICT team.
Maintain records within the ICT Service Desk system, ensuring accurate logs of tickets, responses, problems and the resolutions.
Support the development of the ICT Service Desk through maintaining Service Desk records and identifying development needs including suggested template tickets, responses and opportunities for workflow automation.
Maintain user accounts within the designated systems, ensuring the security and integrity of accounts and data is maintained with the highest priority and inline with agreed processes.
Reporting
Assist the ICT Team with the production of routine reports, using data from corporate systems.
Support users through the ICT Service Desk in the production of ad hoc reports,
Support the work of CAL through investigation of the root cause of any data anomalies in reporting and advising on corrective action.
ICT Administration
Produce and maintain letter templates on the CAL Case Recording system,
Produce and maintain appointment calendar templates on the CAL Case Recording system,
Maintain the masterplan of routine room usage, for the weekly appointment schedule,
Support the development and maintenance of ICT User and Process guides,
Support the maintenance and development of file storage within the CAL Intranet SharePoint site, ensuring appropriate usage and document tags are applied,
Other duties and responsibilities
Carry out any other tasks as requested by the ICT Manager to ensure the effective delivery of ICT Support, and the overall service of CAL.
Provide occasional support to the Administration Team as determined by the ICT Manager, such as switchboard cover during team meetings.
Abide by all CAL policies and procedures.
Work flexibly to ensure smooth running of services, including occasional unplanned extended hours to respond to urgent situations.
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
Optoplast Manufacturing Company Ltd
Liverpool, United Kingdom
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
Sep 13, 2017
Full time
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
Role: IT Desktop Support Technician Location: Liverpool City Centre Working hours: Monday to Friday, on a 3-week rolling rota between 9:00am and 9:00pm working 1 in 4 Saturdays from 9:00am to 5:30pm, 37.5 hours per week Salary: Ranging from 22,000 to £26,500 per annum What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA s, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups Perform daily, weekly and monthly system check processes Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey. Assist in the maintenance and distribution of software packages, manual and automated Perform actions necessary within all Security compliance processes Client device builds using automated solutions and patch management Monitor and manage web and email security filter rules within company guidelines Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions. Adhering to change control best practice Maintain knowledge base Assist with application and product testing as required What we re looking for: Minimum 1 year working in a support role within a managed IT service desk function Active Directory Windows 7,8 and 10 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills. Communicate with all levels of staff within the business and our external 3rd partners The ability to work under pressure and to tight deadlines. Excellent Customer Service Worked within an ITIL service management model or qualification Office365 support experience Basic network knowledge CompTIA or other role appropriate qualifications Understanding of security, server, virtualisation and cloud solutions support Exposure to legal or insurance industry with familiarity of the software and toolsets utilised About Acorn Insurance We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance.
Jun 29, 2022
Full time
Role: IT Desktop Support Technician Location: Liverpool City Centre Working hours: Monday to Friday, on a 3-week rolling rota between 9:00am and 9:00pm working 1 in 4 Saturdays from 9:00am to 5:30pm, 37.5 hours per week Salary: Ranging from 22,000 to £26,500 per annum What you will be doing: To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution with escalating to resolver groups as required; ticket management, maintaining SLAs, meeting KPIs ensuring our users receive effective and efficient service Provide deskside and remote IT support to the business user base. Manage service & security incidents within a service desk ticketing solution to agreed processes, adhering to SLA s, meeting required KPIs and fulfilling the escalation process to 3rd line infrastructure, application support and 3rd party support resolver groups Perform daily, weekly and monthly system check processes Troubleshooting and resolving network connectivity issues Administering Active Directory Monitor system and infrastructure availability and performance Managing VOIP and digital phone systems ensuring customers have the best possible journey. Assist in the maintenance and distribution of software packages, manual and automated Perform actions necessary within all Security compliance processes Client device builds using automated solutions and patch management Monitor and manage web and email security filter rules within company guidelines Manage, perform, maintain and test backups/recovery Participate in production support and continuous improvement activities to enhance team practices and maintain high quality solutions. Adhering to change control best practice Maintain knowledge base Assist with application and product testing as required What we re looking for: Minimum 1 year working in a support role within a managed IT service desk function Active Directory Windows 7,8 and 10 operating systems Anti-malware solution support Problem solving and troubleshooting skills Understanding of security principles and endpoint solutions Excellent written, communications and documentation skills. Communicate with all levels of staff within the business and our external 3rd partners The ability to work under pressure and to tight deadlines. Excellent Customer Service Worked within an ITIL service management model or qualification Office365 support experience Basic network knowledge CompTIA or other role appropriate qualifications Understanding of security, server, virtualisation and cloud solutions support Exposure to legal or insurance industry with familiarity of the software and toolsets utilised About Acorn Insurance We have 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Perk Box Online & High Street vouchers and discounts Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support National vocational qualifications Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance.
About Us We re an innovative tech consultancy - a team of problem solvers. Since 1993 we ve been finding better ways to solve complex technology problems for some of the world s leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. We re looking for talented software engineers with experience of the Microsoft Power Platform to join our multi-disciplined team to work on some of the most innovative projects around. About the Role We re constantly evaluating the latest technologies and techniques to improve how we deliver solutions for our clients, including great success using the Microsoft power platform to solve significant real-world enterprise challenges, We re keen to expand our diverse team in this area to deliver As a BJSS software engineer you ll: Engineer software solutions, working with prototypes, proof of concepts and developing fully functioning applications. Rapidly build user design-led applications with a rich UI experience. Streamline business and operational processes through automation and well architected solutions. Integrate services within enterprise platforms, both in the data and orchestration space. Leverage existing cloud services to build solutions to meet the diverse needs of our clients. About You You re an engineer at heart and enjoy the challenge that comes with building complex software solutions. You have commercial experience in the building and running solutions using the Microsoft Power Platform eco-system whether it be using Power Apps, Power BI or Power Automate. You can demonstrate how you ve used the Power Platform to solve real world enterprise problems. You ve completed, or working towards completing the suite of Microsoft certifications for Power Platform accreditation. You understand the Power Platform licencing model If you have experience of using Microsoft Azure and associated services, and other Microsoft technologies, so much the better. Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme Flexible holiday buy/sell option Electric vehicle scheme GymFlex gym membership programme
Jun 29, 2022
Full time
About Us We re an innovative tech consultancy - a team of problem solvers. Since 1993 we ve been finding better ways to solve complex technology problems for some of the world s leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. We re looking for talented software engineers with experience of the Microsoft Power Platform to join our multi-disciplined team to work on some of the most innovative projects around. About the Role We re constantly evaluating the latest technologies and techniques to improve how we deliver solutions for our clients, including great success using the Microsoft power platform to solve significant real-world enterprise challenges, We re keen to expand our diverse team in this area to deliver As a BJSS software engineer you ll: Engineer software solutions, working with prototypes, proof of concepts and developing fully functioning applications. Rapidly build user design-led applications with a rich UI experience. Streamline business and operational processes through automation and well architected solutions. Integrate services within enterprise platforms, both in the data and orchestration space. Leverage existing cloud services to build solutions to meet the diverse needs of our clients. About You You re an engineer at heart and enjoy the challenge that comes with building complex software solutions. You have commercial experience in the building and running solutions using the Microsoft Power Platform eco-system whether it be using Power Apps, Power BI or Power Automate. You can demonstrate how you ve used the Power Platform to solve real world enterprise problems. You ve completed, or working towards completing the suite of Microsoft certifications for Power Platform accreditation. You understand the Power Platform licencing model If you have experience of using Microsoft Azure and associated services, and other Microsoft technologies, so much the better. Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme Flexible holiday buy/sell option Electric vehicle scheme GymFlex gym membership programme
Full Stack Developer Salary: £35,000-£55,000 REMOTE WORKING A fantastic opportunity has arisen for an experienced Full Stack. NET Developer to join a growing, yet well-established business. A company that specialises in EPOS and Online ticketing software for the tourism industry. In this role you will be working with the existing development team to enhance and deliver an award-winning tourist attraction solution. The company s software is trusted by some of the country s best known tourist attractions such as Eden Project, Peppa Pig World and The Tank Museum. If you are organised, reliable and passionate about developing we would love to hear from you! The Role The role will be based at one of our client s offices in Peterborough, Hull or Scunthorpe, with the option for remote working. You will be involved in developing their online ticketing system (both front end and back end). Alongside working on other core products which involve EPOS, eCommerce and Stock management. As well as working in a challenging and rewarding position within the company, you will be provided with an excellent salary package and training and development support. Within this role some of the key things you will be responsible for are: Production of accurate, detailed specifications for roadmap releases and customer projects. Delivery of quality development projects in line with agreed specifications and timescales. Timely resolution of allocated escalation support calls from the helpdesk. Accurate documentation and version control using GitHub & JIRA. Continual training and improvements. Industry & Product awareness and effects. Team communication. Knowledge & Experience (Required) Microsoft .NET / C# HTML, CSS and JavaScript Microsoft SQL (+ Server) GitHub Restful APIs Knowledge & Experience (Beneficial) PHP MySQL Microsoft IIS Atlassian Jira Software Cloud eCommerce Accounts/Finance Knowledge EPOS Online Ticketing Stock management
Jun 29, 2022
Full time
Full Stack Developer Salary: £35,000-£55,000 REMOTE WORKING A fantastic opportunity has arisen for an experienced Full Stack. NET Developer to join a growing, yet well-established business. A company that specialises in EPOS and Online ticketing software for the tourism industry. In this role you will be working with the existing development team to enhance and deliver an award-winning tourist attraction solution. The company s software is trusted by some of the country s best known tourist attractions such as Eden Project, Peppa Pig World and The Tank Museum. If you are organised, reliable and passionate about developing we would love to hear from you! The Role The role will be based at one of our client s offices in Peterborough, Hull or Scunthorpe, with the option for remote working. You will be involved in developing their online ticketing system (both front end and back end). Alongside working on other core products which involve EPOS, eCommerce and Stock management. As well as working in a challenging and rewarding position within the company, you will be provided with an excellent salary package and training and development support. Within this role some of the key things you will be responsible for are: Production of accurate, detailed specifications for roadmap releases and customer projects. Delivery of quality development projects in line with agreed specifications and timescales. Timely resolution of allocated escalation support calls from the helpdesk. Accurate documentation and version control using GitHub & JIRA. Continual training and improvements. Industry & Product awareness and effects. Team communication. Knowledge & Experience (Required) Microsoft .NET / C# HTML, CSS and JavaScript Microsoft SQL (+ Server) GitHub Restful APIs Knowledge & Experience (Beneficial) PHP MySQL Microsoft IIS Atlassian Jira Software Cloud eCommerce Accounts/Finance Knowledge EPOS Online Ticketing Stock management
Job title : Head of Data & Technical Salary : £62,122 - £74,091 p/a + Civil Service Pension (35.25%) Company : The Disclosure & Barring Service Location : Remote or office based Contract : Permanent, full-time Job Purpose This key leadership role requires an exceptional individual to own the Technical elements of the DBS digital transformation and legacy estate via our AMS and Digital Services partners. You will also be responsible for our internal Data and QAT capabilities.You will drive the DBS strategic ambition of controlling our technical landscape and keep abreast of contemporary technology in use across government digital services and wider industry. You will work with our contract partners and lever their access to new and innovative technologies and ways of working to improve DBS technical delivery capability, and be an advocate for new tools or approaches.Working with the architecture function you will ensure the designs, models and patterns are consistent with current DBS development and design standards and the appropriate governance is in place for oversight and review. You will ensure that technical delivery is good, and our contract partners are providing skilled resource at the appropriate times.You will lead our Data Team, making best use of data available across the legacy estate, in the digital services, and via the DBS integration hub. You will be able to understand, manipulate and accurately analyse data, briefing internal and external audiences in ways that make the complex data easy to understand, particularly for non-specialist audiences.You ll use your leadership experience to coordinate and support QAT community members across the department, ensuring support for our digital modernisation plans and our existing estate. Duties and responsibilities Working with Contract Partners identifying technical products and skill sets and aligning them with service needs Defining governance and metrics to assess technical capability and potential remediation strategies Working with the Head of Delivery Management and Product to define delivery strategies at department or organisational level, aligning to business goals Delivering new designs and implementations, working with Architecture/Security functions and other stakeholders Setting the strategy for Data Analysis and roll out of data analytics to support the business, with input from Lead and Senior Data Engineers Working with stakeholders at all levels to raise awareness and visibility of what good QAT practices and techniques look like Developing recruitment and retention strategies, establishing consistent job descriptions, skills frameworks, career pathways and performance incentives Implementing effective test and QA strategies across the estate Person Specification Essential Effectively leading diverse teams, helping them to apply a range of techniques to analyse data Promoting and monitoring continuous professional and personal development within an organisation and team Presenting complex ideas and recommendations that inform wider decisions in a clear way to technical and non-technical audiences and senior customers Leading and motivating teams and experience of improving approach practices and methods used across the wider community Initiating regular innovation activities design to exploit leading-edge technical innovations and developments, identifying and implementing opportunities to improve or prepare the wider service for new and emerging technology, tools, approaches and ways of working Leading multiple teams/professions an developing their communities Providing expert assurance of 3rd Party performance Experience of working with large scale 3rd party providers across multiple delivery streams Experience of large-scale Digital Modernisation Desirable Working with/for a large public sector organisation Using tools such as SQL, python Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.
Jun 29, 2022
Full time
Job title : Head of Data & Technical Salary : £62,122 - £74,091 p/a + Civil Service Pension (35.25%) Company : The Disclosure & Barring Service Location : Remote or office based Contract : Permanent, full-time Job Purpose This key leadership role requires an exceptional individual to own the Technical elements of the DBS digital transformation and legacy estate via our AMS and Digital Services partners. You will also be responsible for our internal Data and QAT capabilities.You will drive the DBS strategic ambition of controlling our technical landscape and keep abreast of contemporary technology in use across government digital services and wider industry. You will work with our contract partners and lever their access to new and innovative technologies and ways of working to improve DBS technical delivery capability, and be an advocate for new tools or approaches.Working with the architecture function you will ensure the designs, models and patterns are consistent with current DBS development and design standards and the appropriate governance is in place for oversight and review. You will ensure that technical delivery is good, and our contract partners are providing skilled resource at the appropriate times.You will lead our Data Team, making best use of data available across the legacy estate, in the digital services, and via the DBS integration hub. You will be able to understand, manipulate and accurately analyse data, briefing internal and external audiences in ways that make the complex data easy to understand, particularly for non-specialist audiences.You ll use your leadership experience to coordinate and support QAT community members across the department, ensuring support for our digital modernisation plans and our existing estate. Duties and responsibilities Working with Contract Partners identifying technical products and skill sets and aligning them with service needs Defining governance and metrics to assess technical capability and potential remediation strategies Working with the Head of Delivery Management and Product to define delivery strategies at department or organisational level, aligning to business goals Delivering new designs and implementations, working with Architecture/Security functions and other stakeholders Setting the strategy for Data Analysis and roll out of data analytics to support the business, with input from Lead and Senior Data Engineers Working with stakeholders at all levels to raise awareness and visibility of what good QAT practices and techniques look like Developing recruitment and retention strategies, establishing consistent job descriptions, skills frameworks, career pathways and performance incentives Implementing effective test and QA strategies across the estate Person Specification Essential Effectively leading diverse teams, helping them to apply a range of techniques to analyse data Promoting and monitoring continuous professional and personal development within an organisation and team Presenting complex ideas and recommendations that inform wider decisions in a clear way to technical and non-technical audiences and senior customers Leading and motivating teams and experience of improving approach practices and methods used across the wider community Initiating regular innovation activities design to exploit leading-edge technical innovations and developments, identifying and implementing opportunities to improve or prepare the wider service for new and emerging technology, tools, approaches and ways of working Leading multiple teams/professions an developing their communities Providing expert assurance of 3rd Party performance Experience of working with large scale 3rd party providers across multiple delivery streams Experience of large-scale Digital Modernisation Desirable Working with/for a large public sector organisation Using tools such as SQL, python Disability Confident Commitment We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.
About Us We re an innovative tech consultancy - a team of problem solvers. Since 1993 we ve been finding better ways to solve complex technology problems for some of the world s leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. Our clients tell us that our people are the best they ve worked with - not only because of their professional ability, but also their behaviour and attitude. As part of the BJSS Software Engineering team, you ll develop all these skills, and hone them delivering real engagements for a variety of clients. About the Role We love to experiment with the latest tools, technologies and techniques to improve how we deliver our solutions and as a software engineer you can expect to be involved in: Engineering software solutions - working with prototypes and proof of concepts and developing fully functioning applications based on frameworks such as .Net and Spring/Spring Boot, and using languages including Java, Scala, JavaScript, Python, C# and Go . Producing rich front-end UI and efficient services with technologies like React, Angular and Vue. The automation of environmental and application deployment, scaling, and management using Kubernetes, Terraform, both in the cloud (AWS, Azure or GCP) or on-premise. About You You're an engineer at heart and enjoy the challenge of building complex software solutions You want to work across a range of tech environments. Your priorities will be building new systems and improving stability, security and efficiency You're keen to learn new technologies and languages You're comfortable operating in an Agile environment with a good working knowledge in areas such as CI/CD, build pipelines, testing and architecture You have a good understanding of computing fundamentals (e.g. logic, data structures, algorithms, low-level architecture, networks stack) along with strong software design skills, including OO, and knowledge of version control systems such as Git You love nothing more than grabbing a pen and whiteboarding the next challenge Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme Flexible holiday buy/sell option Electric vehicle scheme GymFlex gym membership programme
Jun 29, 2022
Full time
About Us We re an innovative tech consultancy - a team of problem solvers. Since 1993 we ve been finding better ways to solve complex technology problems for some of the world s leading organisations and delivered solutions that millions of people use every day. We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people. Our clients tell us that our people are the best they ve worked with - not only because of their professional ability, but also their behaviour and attitude. As part of the BJSS Software Engineering team, you ll develop all these skills, and hone them delivering real engagements for a variety of clients. About the Role We love to experiment with the latest tools, technologies and techniques to improve how we deliver our solutions and as a software engineer you can expect to be involved in: Engineering software solutions - working with prototypes and proof of concepts and developing fully functioning applications based on frameworks such as .Net and Spring/Spring Boot, and using languages including Java, Scala, JavaScript, Python, C# and Go . Producing rich front-end UI and efficient services with technologies like React, Angular and Vue. The automation of environmental and application deployment, scaling, and management using Kubernetes, Terraform, both in the cloud (AWS, Azure or GCP) or on-premise. About You You're an engineer at heart and enjoy the challenge of building complex software solutions You want to work across a range of tech environments. Your priorities will be building new systems and improving stability, security and efficiency You're keen to learn new technologies and languages You're comfortable operating in an Agile environment with a good working knowledge in areas such as CI/CD, build pipelines, testing and architecture You have a good understanding of computing fundamentals (e.g. logic, data structures, algorithms, low-level architecture, networks stack) along with strong software design skills, including OO, and knowledge of version control systems such as Git You love nothing more than grabbing a pen and whiteboarding the next challenge Some of the Perks A collaborative and inspiring environment working alongside some of the best tech people in the industry Hybrid working - you can vary your working location to allow you to collaborate better, feed your creativity, and take the time and space to focus when you need it Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles Flexible benefits allowance - you can spend on additional pension contributions, healthcare, dental and more We partner with Lifeworks to offer wellbeing support to our employees Life Assurance (4 x annual salary) Giving back - the ability to get involved nationally and regionally with partnerships to get people from different backgrounds into tech 25 days annual leave plus bank holidays Discounts - we have preferred rates from dozens of retail, lifestyle and utility brands An industry-leading referral scheme Flexible holiday buy/sell option Electric vehicle scheme GymFlex gym membership programme
Reporting Analyst/Junior Developer Acorn Insurance is a market leader in providing bespoke insurance across both Motor and Household. With over 30 years of experience and passion, we continue to go from strength to strength with recent recognition for outstanding financial performance in the Insurance Times.? The Pricing and Underwriting department is integral in driving Acorn to realise its ambitions.? Our department is amongst the most dynamic and fastest-paced technical environments across the Insurance industry and no two days are ever the same. If this sounds like a department you would like to be a part of, Acorn is the place to enhance your career. This is a very exciting time for Acorn and we are expanding our team to support the strong growth within the business. We are keen to enhance our department by investing in data-driven and inquisitive individuals. We re looking for an enthusiastic self-starter who thrives in an agile environment and is keen to learn. In turn we promise to provide you with the training, support and opportunities to grow and make a difference. Role and responsibilities: Create procedures and tables to summarise business information for analysis Design and Produce regular reporting to help management to better understand the type and quality of the business being written Assisting with pricing management through audits and reviews Create new, maintain old and perform changes in products using basic programming language. Make numerical and structure changes in the rating engine, under guidance from the lead developer to deliver business results Qualifications and experience: Experience with SQL is essential Experience with C# or Python or other programming language would be advantageous Good understanding of the financial services market would be advantageous Excellent written and oral communication with a keen eye for detail is essential The type of person we re looking for will: Be tenacious in their drive to deliver insight with an ability to communicate concepts to team members Enjoy solving problems with the ability to propose creative and structured solutions Have a meticulous attention to detail Have a desire to challenge the status quo and offer new solutions in a proactive manner Be comfortablewith a fast moving agile environment, which often leads to multi-tasking About Acorn Insurance With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Service-related holiday entitlement capped at 32 days (including bank holidays Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week £500 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance
Jun 29, 2022
Full time
Reporting Analyst/Junior Developer Acorn Insurance is a market leader in providing bespoke insurance across both Motor and Household. With over 30 years of experience and passion, we continue to go from strength to strength with recent recognition for outstanding financial performance in the Insurance Times.? The Pricing and Underwriting department is integral in driving Acorn to realise its ambitions.? Our department is amongst the most dynamic and fastest-paced technical environments across the Insurance industry and no two days are ever the same. If this sounds like a department you would like to be a part of, Acorn is the place to enhance your career. This is a very exciting time for Acorn and we are expanding our team to support the strong growth within the business. We are keen to enhance our department by investing in data-driven and inquisitive individuals. We re looking for an enthusiastic self-starter who thrives in an agile environment and is keen to learn. In turn we promise to provide you with the training, support and opportunities to grow and make a difference. Role and responsibilities: Create procedures and tables to summarise business information for analysis Design and Produce regular reporting to help management to better understand the type and quality of the business being written Assisting with pricing management through audits and reviews Create new, maintain old and perform changes in products using basic programming language. Make numerical and structure changes in the rating engine, under guidance from the lead developer to deliver business results Qualifications and experience: Experience with SQL is essential Experience with C# or Python or other programming language would be advantageous Good understanding of the financial services market would be advantageous Excellent written and oral communication with a keen eye for detail is essential The type of person we re looking for will: Be tenacious in their drive to deliver insight with an ability to communicate concepts to team members Enjoy solving problems with the ability to propose creative and structured solutions Have a meticulous attention to detail Have a desire to challenge the status quo and offer new solutions in a proactive manner Be comfortablewith a fast moving agile environment, which often leads to multi-tasking About Acorn Insurance With 40 years of experience helping people secure competitive car, taxi, van, motor trade and home insurance, across the UK. As a specialist insurance provider, we offer a wide range of competitive insurance policies that can are tailored to our customers unique insurance needs. In 2020 we were in the Sunday Times top 30 Profit Track companies for private companies with fastest growing profits. We have an award-winning Finance Director and a CEO of the year finalist. Why Acorn Insurance? Acorn want to give you more than a job, we want to give you a purpose and a career. So, what can we offer you as an employer? Some of the benefits you will receive include: Service-related holiday entitlement capped at 32 days (including bank holidays Perk Box Online & High Street vouchers and discounts Fresh fruit deliveries twice a week £500 bonus for every new colleague you recommend to the business Free monthly Café Nero Coffee Cycle to work scheme Free eye test vouchers and a contribution towards the frames Service-related holiday entitlement capped at 32 days (including bank holidays) Clearly defined progression paths with training and support Free self-development & qualifications via Magpie Learning A comprehensive Mental Health support network including: 4 Free Counselling Sessions Access to a free 4-week programme of CBT with a trained Therapist Mentor Unlimited access to a telephone councillor 365 days a year, 24/7 A UK wide network of Mental Health First Aiders Competitive salary Free Hot Drinks on Site Dress Down Days Regular employee engagement including ongoing competitions with prizes from fantastic places like Hotel Chocolat, HelloFresh, and Love to Shop Vouchers Company Pension Scheme Charity fundraising events All roles are subject to DBS and Financial checks, any offer made will be conditional until checks are completed to a satisfactory standard. Apply today to start or enhance your career with Acorn Insurance
IT Support Engineer Role: IT Support EngineerLocation: LiverpoolSalary: £20,000 - £27,000 Looking for a more sociable and hands on role? A Liverpool based Construction company are looking to add to their IT Support team. As the IT Support Technician, you will support the IT Manager as well as the internal user base, stretching across multiple offices) In this position you will become a vital part of the company and have a lot of fun with the team on a daily basis. The company are hugely successful and have a user base of around 250, with many of these people being with the business on a very long term basis. The management have an ethos to develop their staff and have a superb reputation for doing this. Benefits: 33 days holiday (increases 1 day per year) Bonus Scheme Life Assurance Scheme Health Cash Plan Long Service Awards Health & Wellbeing Platform Some of the key skills that we would be looking for you to have experience in are: Office 365 (Teams) Microsoft Teams Active Directory Hyper - V / VMWare Group Policy Apple and Android mobile device management Networking (Firewalls and Router configuration) Assisting in the delivery of projects Responsibilities: Support the internal user base with any issues, both remotely and face to faceWork closely with 3rd party companies in order to make sure that the overall IT and infrastructure is maintained and supported to a high level.Ensure issues are dealt with and resolved in an efficient and friendly mannerWork across different projects A great position if you're looking to join a friendly company that also offers flexibility. If this sounds like it could be for your then please APPLY NOW or send your CV directly to . co . uk Commutable from: Liverpool, Birkenhead, Wirral, Warrington, Chester, St Helens, Sefton, Formby
Jun 29, 2022
Full time
IT Support Engineer Role: IT Support EngineerLocation: LiverpoolSalary: £20,000 - £27,000 Looking for a more sociable and hands on role? A Liverpool based Construction company are looking to add to their IT Support team. As the IT Support Technician, you will support the IT Manager as well as the internal user base, stretching across multiple offices) In this position you will become a vital part of the company and have a lot of fun with the team on a daily basis. The company are hugely successful and have a user base of around 250, with many of these people being with the business on a very long term basis. The management have an ethos to develop their staff and have a superb reputation for doing this. Benefits: 33 days holiday (increases 1 day per year) Bonus Scheme Life Assurance Scheme Health Cash Plan Long Service Awards Health & Wellbeing Platform Some of the key skills that we would be looking for you to have experience in are: Office 365 (Teams) Microsoft Teams Active Directory Hyper - V / VMWare Group Policy Apple and Android mobile device management Networking (Firewalls and Router configuration) Assisting in the delivery of projects Responsibilities: Support the internal user base with any issues, both remotely and face to faceWork closely with 3rd party companies in order to make sure that the overall IT and infrastructure is maintained and supported to a high level.Ensure issues are dealt with and resolved in an efficient and friendly mannerWork across different projects A great position if you're looking to join a friendly company that also offers flexibility. If this sounds like it could be for your then please APPLY NOW or send your CV directly to . co . uk Commutable from: Liverpool, Birkenhead, Wirral, Warrington, Chester, St Helens, Sefton, Formby
PHP Developer Liverpool £27,000 - £30,000 Junior - Mid-level Overview: A well-known music organisation are on the look-out for a PHP Developer to join their creative and vibrant team. The PHP Developer will get the chance to work with the companies fantastic in-house dev team as well as beside various extenal developers. This is the perfect opportunity for a PHP Developer to enhance their skills whilst learning and growing with a highly successful company.The PHP Developer will be joining the liverpool office where they can expect to work on a hybrid basis as they developer their skill set! Key Skills: 2+ years experience HTML/CSS JavaScript PHP Laravel MySQL Git Benefits: Working with an indurstry leading company Relaxed working environment Flexible working hours 25 days holiday + bank holidays Free music tickets + many more benefits If this role interests you please apply through this application form, alternatively feel free to send over your CV with a time you are available to chat to:If you believe this role would suit somebody you know I am offering up to £300 for successful referrals - just pop me and email with their name and contact number!
Jun 29, 2022
Full time
PHP Developer Liverpool £27,000 - £30,000 Junior - Mid-level Overview: A well-known music organisation are on the look-out for a PHP Developer to join their creative and vibrant team. The PHP Developer will get the chance to work with the companies fantastic in-house dev team as well as beside various extenal developers. This is the perfect opportunity for a PHP Developer to enhance their skills whilst learning and growing with a highly successful company.The PHP Developer will be joining the liverpool office where they can expect to work on a hybrid basis as they developer their skill set! Key Skills: 2+ years experience HTML/CSS JavaScript PHP Laravel MySQL Git Benefits: Working with an indurstry leading company Relaxed working environment Flexible working hours 25 days holiday + bank holidays Free music tickets + many more benefits If this role interests you please apply through this application form, alternatively feel free to send over your CV with a time you are available to chat to:If you believe this role would suit somebody you know I am offering up to £300 for successful referrals - just pop me and email with their name and contact number!
Senior PHP Developer Liverpool - Hybrid £40,000 - £50,000 Mid-level - Senior Overview: A well-known music organisation are on the look-out for a Senior PHP Developer to join their creative and vibrant team. The Senior PHP Developer will get the chance to work with the companies fantastic in-house dev team as well as beside various extenal developers and key stakeholders. This is the perfect opportunity for a Senior PHP Developer to enhance their skills whilst co with a highly successful company.The Senior PHP Developer will be joining the Liverpool office where they can expect to work on a hybrid basis as they work with various teams on a variety of different projects. Key Skills: 4+ years experience HTML/CSS JavaScript PHP Laravel MySQL Git Benefits: Working with an indurstry leading company Relaxed working environment Flexible working hours 25 days holiday + bank holidays Free music tickets + many more benefits If this role interests you please apply through this application form, alternatively feel free to send over your CV with a time you are available to chat to:If you believe this role would suit somebody you know I am offering up to £300 for successful referrals - just pop me and email with their name and contact number!
Jun 29, 2022
Full time
Senior PHP Developer Liverpool - Hybrid £40,000 - £50,000 Mid-level - Senior Overview: A well-known music organisation are on the look-out for a Senior PHP Developer to join their creative and vibrant team. The Senior PHP Developer will get the chance to work with the companies fantastic in-house dev team as well as beside various extenal developers and key stakeholders. This is the perfect opportunity for a Senior PHP Developer to enhance their skills whilst co with a highly successful company.The Senior PHP Developer will be joining the Liverpool office where they can expect to work on a hybrid basis as they work with various teams on a variety of different projects. Key Skills: 4+ years experience HTML/CSS JavaScript PHP Laravel MySQL Git Benefits: Working with an indurstry leading company Relaxed working environment Flexible working hours 25 days holiday + bank holidays Free music tickets + many more benefits If this role interests you please apply through this application form, alternatively feel free to send over your CV with a time you are available to chat to:If you believe this role would suit somebody you know I am offering up to £300 for successful referrals - just pop me and email with their name and contact number!
Role overview - Devops Engineer - LIVERPOOL Our client, a globally renowned leader, is seeking a DevOps Engineerto work withwithin their Partner Platform side of the business. The ideal candidate would haveworked and supported large web projects before understanding the entire modern SDLC using CI/CD, containers and microservices., If this is you, please apply! Responsibilities DevOps Engineer for Partner Platform applications Support and maintain a large-scale Web application, and collaborate on new cloud-based services (AWS) Support the migration of on premise to full cloud native for a key Legacy platform Actively build and support the move from monolithic to services-based architecture. Help drive innovation and modern software development methodologies across the team. Collaborate across multiple engineering teams Help support the full software development life cycle. Required Automation & system provisioning, metrics, monitoring, scalability and security. Reasonable level of fluency in at least one programming language eg Ruby, GO, Python other than Bash Production level knowledge of CI/CD process and workflow Production level knowledge of one or more CI solutions (Jenkins, TravisCI, team City, etc) Production level knowledge of at least one cloud provider (AWS/Azure/GCP), ideally AWS Experience being part of a large cloud migration. Production level knowledge of CDN technologies (Akamai, Cloudfront) Production level knowledge of containers and container orchestration technologies. Strong Linux troubleshooting skills Strong Understanding of Networking & Information Security Advantageous Experience working in an Agile/SCRUM development style Experience of building/developing scalable and highly available services Experience of Terraform, Cloudformation, Ansible or Spinnaker Experience of Datadog, Nagios or Sentry Additional knowledge/experience with Kubernetes, Sysdig, Vault or Consul Understanding and working with AWS services Service-oriented architecture experience (We are migrating towards an SOA architecture) Working with geographically dispersed teams
Jun 29, 2022
Full time
Role overview - Devops Engineer - LIVERPOOL Our client, a globally renowned leader, is seeking a DevOps Engineerto work withwithin their Partner Platform side of the business. The ideal candidate would haveworked and supported large web projects before understanding the entire modern SDLC using CI/CD, containers and microservices., If this is you, please apply! Responsibilities DevOps Engineer for Partner Platform applications Support and maintain a large-scale Web application, and collaborate on new cloud-based services (AWS) Support the migration of on premise to full cloud native for a key Legacy platform Actively build and support the move from monolithic to services-based architecture. Help drive innovation and modern software development methodologies across the team. Collaborate across multiple engineering teams Help support the full software development life cycle. Required Automation & system provisioning, metrics, monitoring, scalability and security. Reasonable level of fluency in at least one programming language eg Ruby, GO, Python other than Bash Production level knowledge of CI/CD process and workflow Production level knowledge of one or more CI solutions (Jenkins, TravisCI, team City, etc) Production level knowledge of at least one cloud provider (AWS/Azure/GCP), ideally AWS Experience being part of a large cloud migration. Production level knowledge of CDN technologies (Akamai, Cloudfront) Production level knowledge of containers and container orchestration technologies. Strong Linux troubleshooting skills Strong Understanding of Networking & Information Security Advantageous Experience working in an Agile/SCRUM development style Experience of building/developing scalable and highly available services Experience of Terraform, Cloudformation, Ansible or Spinnaker Experience of Datadog, Nagios or Sentry Additional knowledge/experience with Kubernetes, Sysdig, Vault or Consul Understanding and working with AWS services Service-oriented architecture experience (We are migrating towards an SOA architecture) Working with geographically dispersed teams
Data Warehouse Manager - Liverpool (Remote) - £50K to £65K To manage the design, implementation, maintenance, and support of the data warehouse system.Key Duties and Responsibilities *To control, manage and develop the Data Warehouse including responsibility for future development strategies.*Support implemented BI solutions by monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance and communicating functional and technical issues.*Provide a technical lead to the team of BI developers.*Apply consistency of approach to report development and implementation.*Operate within, and assist in the development of processes and controls for management of information, ensuring change is dealt with in a controlled manner.*Work proactively with Business Managers to suggest improved ways of reporting and ensuring consistent data quality.*To develop and apply skills in project management, business analysis, and technical excellence.You will also ensure that you consistently comply with the relevant company and client policies and procedures, and work in accordance with our values.About You As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We also require you to have:Essential Skills*Good understanding of BI Best Practices/Methodologies, relational structures, dimensional data modelling, structured query language (SQL) skills, data warehouse and reporting techniques*Good knowledge of SQL Server 2016*Ability to identify customer needs and translate them into technical requirements*Experience of producing and maintaining appropriate documentation across the solution development lifecycle*Ability to anticipate problems, identify risk, evaluate impact and produce appropriate solutions, or escalate as necessary*Good time management skills*Ability to communicate and present ideas across all areas of the organisation.*Ability to rollout solutions that are well tested and meet the needs of the end users*Knowledge and experience of MDX*Knowledge and experience of DAX*Knowledge and experience of ETL tools e.g. Integration Builder, Integration ServicesBeneficial Skills*Knowledge and experience of using Wherescape Red*Skill & experience in sharing knowledge and expertise*Experience of using source control*Experience of Integration Services*Client and / or stakeholder-facing experienceAs well as being immensely proud of the work we carry out for our clients and the culture we provide to our people we offer a wide range of benefits including;*28 days' annual leave plus bank holidays (pro-rated for part time)*Agile / working from home including provision of home office equipment**Healthcare cover/ Medicash*Pension plan*Life Insurance 4 x salary*Interest free travel loan scheme*Employee Assistance Programme including counselling, legal and consumer advice service*Discounted gym membership*Discounted dental scheme*Cycle to work scheme*Offers & discounts*Great reward and recognition schemeData Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 29, 2022
Full time
Data Warehouse Manager - Liverpool (Remote) - £50K to £65K To manage the design, implementation, maintenance, and support of the data warehouse system.Key Duties and Responsibilities *To control, manage and develop the Data Warehouse including responsibility for future development strategies.*Support implemented BI solutions by monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance and communicating functional and technical issues.*Provide a technical lead to the team of BI developers.*Apply consistency of approach to report development and implementation.*Operate within, and assist in the development of processes and controls for management of information, ensuring change is dealt with in a controlled manner.*Work proactively with Business Managers to suggest improved ways of reporting and ensuring consistent data quality.*To develop and apply skills in project management, business analysis, and technical excellence.You will also ensure that you consistently comply with the relevant company and client policies and procedures, and work in accordance with our values.About You As the role is varied, we are looking for you to have a flexible approach to the work you do and be able to adapt to different tasks. We also require you to have:Essential Skills*Good understanding of BI Best Practices/Methodologies, relational structures, dimensional data modelling, structured query language (SQL) skills, data warehouse and reporting techniques*Good knowledge of SQL Server 2016*Ability to identify customer needs and translate them into technical requirements*Experience of producing and maintaining appropriate documentation across the solution development lifecycle*Ability to anticipate problems, identify risk, evaluate impact and produce appropriate solutions, or escalate as necessary*Good time management skills*Ability to communicate and present ideas across all areas of the organisation.*Ability to rollout solutions that are well tested and meet the needs of the end users*Knowledge and experience of MDX*Knowledge and experience of DAX*Knowledge and experience of ETL tools e.g. Integration Builder, Integration ServicesBeneficial Skills*Knowledge and experience of using Wherescape Red*Skill & experience in sharing knowledge and expertise*Experience of using source control*Experience of Integration Services*Client and / or stakeholder-facing experienceAs well as being immensely proud of the work we carry out for our clients and the culture we provide to our people we offer a wide range of benefits including;*28 days' annual leave plus bank holidays (pro-rated for part time)*Agile / working from home including provision of home office equipment**Healthcare cover/ Medicash*Pension plan*Life Insurance 4 x salary*Interest free travel loan scheme*Employee Assistance Programme including counselling, legal and consumer advice service*Discounted gym membership*Discounted dental scheme*Cycle to work scheme*Offers & discounts*Great reward and recognition schemeData Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Data Warehouse Manager - Liverpool (Remote) - £50K to £65K Spring acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Spring Group UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Spring. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Fullstack Developer | Java | Scala | Remote | HTML | CSS | MySQL | Oracle | Software Engineer Your new role... You will be joining the organisation as the new Full stack Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. Your day-to-day responsibilities: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies Mentor and assist in the development of the team Able to setup discussions to ensure that client requirements are met What you'll need to succeed... My client is looking for developers ideally with experience using Scala and "Play!" framework to develop cloud based micro services using both HMTL and JSON API's… However, to be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 3 years of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable traits and experiences: Commercial experience working within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you will get in return... The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £50,000 with very flexible working opportunities. Incredible benefits package Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 29, 2022
Full time
Fullstack Developer | Java | Scala | Remote | HTML | CSS | MySQL | Oracle | Software Engineer Your new role... You will be joining the organisation as the new Full stack Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. Your day-to-day responsibilities: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies Mentor and assist in the development of the team Able to setup discussions to ensure that client requirements are met What you'll need to succeed... My client is looking for developers ideally with experience using Scala and "Play!" framework to develop cloud based micro services using both HMTL and JSON API's… However, to be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 3 years of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable traits and experiences: Commercial experience working within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you will get in return... The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £50,000 with very flexible working opportunities. Incredible benefits package Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
The IT Manager will take responsibility for Service Desk, as well as being able to help shape processes within IT. You will be reporting directly in the Director of IT, and be working closely with them. Client Details Michael Page are delighted to be partnered with a fantastic manufacturing client. Description Key Responsibilities: Critically review, monitor, and troubleshoot working practices to improve the timeliness and cost effectiveness of processes Promote communication within the wider business and the team Drive and correct behaviour within the team Manage all reported issues, ensuring that they are resolved to the end user's satisfaction, with escalation procedures implemented where necessary. Continually endeavour to reduce response times, monitoring issues to meet SLAs Make best use of the Service Desk system, updating and adapting as requirements change. Produce regular and ad-hoc management reports. Purchase and manage IT equipment for the organisation Manage and coordinate members of the Service Desk team, including training where necessary. Maintain documentation for processes including Incidents, Problem, Service Request, Change and Asset management. Embed a continuous improvement ethic through effective monitoring and root cause analysis. Deliver assistance on IT related Projects within the wider IT team Develop relationships with key management leaders and provide ongoing reporting on IT Business Services to key stakeholders Liaise with 3rd party vendors, resellers and support teams as required to develop relationships and maintain the existing IT Business Services Ensure that an adequate quantity of documentation is in place and that is it up to date such that, in the event of absence, other staff can resolve common IT issues Profile Key Skills and Experience Experience of Incident Management, Problem Management and Service Request Management ITIL processes Excellent knowledge and proficiency in the installation, configuration and maintenance of key Microsoft technologies including Windows Desktop operating systems, Windows Server, Active Directory and Office 365 components Excellent knowledge and proficiency with tools for the centralised management, deployment and security controls for devices, software and other IT systems Knowledge and proficiency with IT service management software Knowledge and proficiency with backup and recovery requirements for IT systems MDM (preferably Microsoft Intune) Job Offer Salary: £45,000 - £50,000
Jun 29, 2022
Full time
The IT Manager will take responsibility for Service Desk, as well as being able to help shape processes within IT. You will be reporting directly in the Director of IT, and be working closely with them. Client Details Michael Page are delighted to be partnered with a fantastic manufacturing client. Description Key Responsibilities: Critically review, monitor, and troubleshoot working practices to improve the timeliness and cost effectiveness of processes Promote communication within the wider business and the team Drive and correct behaviour within the team Manage all reported issues, ensuring that they are resolved to the end user's satisfaction, with escalation procedures implemented where necessary. Continually endeavour to reduce response times, monitoring issues to meet SLAs Make best use of the Service Desk system, updating and adapting as requirements change. Produce regular and ad-hoc management reports. Purchase and manage IT equipment for the organisation Manage and coordinate members of the Service Desk team, including training where necessary. Maintain documentation for processes including Incidents, Problem, Service Request, Change and Asset management. Embed a continuous improvement ethic through effective monitoring and root cause analysis. Deliver assistance on IT related Projects within the wider IT team Develop relationships with key management leaders and provide ongoing reporting on IT Business Services to key stakeholders Liaise with 3rd party vendors, resellers and support teams as required to develop relationships and maintain the existing IT Business Services Ensure that an adequate quantity of documentation is in place and that is it up to date such that, in the event of absence, other staff can resolve common IT issues Profile Key Skills and Experience Experience of Incident Management, Problem Management and Service Request Management ITIL processes Excellent knowledge and proficiency in the installation, configuration and maintenance of key Microsoft technologies including Windows Desktop operating systems, Windows Server, Active Directory and Office 365 components Excellent knowledge and proficiency with tools for the centralised management, deployment and security controls for devices, software and other IT systems Knowledge and proficiency with IT service management software Knowledge and proficiency with backup and recovery requirements for IT systems MDM (preferably Microsoft Intune) Job Offer Salary: £45,000 - £50,000
Fullstack Developer | Java | Scala | Remote | HTML | CSS | MySQL | Oracle | Software Engineer The role… You will be joining the organisation as the new Full stack Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. The day-to-day responsibility: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies My client is looking for developers ideally with experience using Scala and "Play!" framework to develop cloud based micro services using both HMTL and JSON API's… However, to be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 1 year of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable: Commercial experience working within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you will get… The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £45,000 with very flexible working opportunities. Incredible benefits package Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 29, 2022
Full time
Fullstack Developer | Java | Scala | Remote | HTML | CSS | MySQL | Oracle | Software Engineer The role… You will be joining the organisation as the new Full stack Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. The day-to-day responsibility: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies My client is looking for developers ideally with experience using Scala and "Play!" framework to develop cloud based micro services using both HMTL and JSON API's… However, to be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 1 year of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable: Commercial experience working within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you will get… The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £45,000 with very flexible working opportunities. Incredible benefits package Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
New Business Account Manager - Liverpool, North West Location: Home Based Salary: £25,000 - £28,000 per annum pro rata Hours: 25 hours per week Our client is the largest regional airport advertising company in the UK. The company are experts in promoting brands within regional UK airports. They don't just sell space, they create the perfect advertising solution, by understanding their client's ambition and knowing their audience. The company are looking to recruit a New Business Account Manager to join the team. The Role You will play a fundamental role in driving new business sales from direct clients developing and delivering client solutions in the region assigned to you. It is envisaged that you will spend 25 hours per week, flexible working to suit you, selling Airport Advertising and other complimentary products and services. Key Responsibilities Achieve short and long-term sales revenue targets. Demonstrate a high level of sales activity (proactive and reactive) to meet specific productivity targets Target potential leads and plan most appropriate sales strategy Work very closely with the marketing department to create marketing lead campaigns Deliver sales by developing relationships with direct clients and agencies Achieve targets for sales revenue, profitability and sales growth for the company Lead sourcing Telephone cold calling Attend client meetings both in person and via teams/zoom Maintain a high level of virtual appointments with clients per week utilising the company's virtual airport tours Identify and attend networking events Develop a portfolio of direct local clients Identify specific categories to target Prepare targeted, well-researched, innovative and relevant proposals Delivery of key sales activity that supports revenue generation Develop a high level of knowledge of the benefits of out of home advertising and the airport environment Produce required reports in a timely and accurate fashion Ensure all paperwork is completed and processed correctly to ensure that clients achieve their contracted campaign start date Provide excellent customer service Role Requirements Media selling B2B - At least 3 years' experience Benefits Company Pension Private Healthcare Social events held one a quarter If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.
Jun 29, 2022
Full time
New Business Account Manager - Liverpool, North West Location: Home Based Salary: £25,000 - £28,000 per annum pro rata Hours: 25 hours per week Our client is the largest regional airport advertising company in the UK. The company are experts in promoting brands within regional UK airports. They don't just sell space, they create the perfect advertising solution, by understanding their client's ambition and knowing their audience. The company are looking to recruit a New Business Account Manager to join the team. The Role You will play a fundamental role in driving new business sales from direct clients developing and delivering client solutions in the region assigned to you. It is envisaged that you will spend 25 hours per week, flexible working to suit you, selling Airport Advertising and other complimentary products and services. Key Responsibilities Achieve short and long-term sales revenue targets. Demonstrate a high level of sales activity (proactive and reactive) to meet specific productivity targets Target potential leads and plan most appropriate sales strategy Work very closely with the marketing department to create marketing lead campaigns Deliver sales by developing relationships with direct clients and agencies Achieve targets for sales revenue, profitability and sales growth for the company Lead sourcing Telephone cold calling Attend client meetings both in person and via teams/zoom Maintain a high level of virtual appointments with clients per week utilising the company's virtual airport tours Identify and attend networking events Develop a portfolio of direct local clients Identify specific categories to target Prepare targeted, well-researched, innovative and relevant proposals Delivery of key sales activity that supports revenue generation Develop a high level of knowledge of the benefits of out of home advertising and the airport environment Produce required reports in a timely and accurate fashion Ensure all paperwork is completed and processed correctly to ensure that clients achieve their contracted campaign start date Provide excellent customer service Role Requirements Media selling B2B - At least 3 years' experience Benefits Company Pension Private Healthcare Social events held one a quarter If you feel you are a suitable candidate and would like to work for this reputable company, then please do not hesitate in applying.
Job Responsibilities The role will involve building relationships both with the legal departments and business services teams and working with key stakeholders from across the business, ensuring that good governance and project standards are maintained and reporting regularly to the Programme Manager on progress. In addition, you will collaborate with the business analysts, change management and other project managers where required, including sharing skills and updating best practice documents and standards in collaboration with the Programme Manager. Lead and direct project teams to ensure timely delivery of projects facilitating business initiatives and managing risk to the firm Manage internal and external project communications to all levels of stakeholders both business and technical Create and manage project plans and documentation Conduct project presentations and compile reports Skills Required The ideal candidate will be an experienced project manager and 'must' have worked in a legal environment. You will have past experience of managing large multiple projects and the full project life cycle. Must have experience project methodologies, Agile, Waterfall and PRINCE2. Upcoming projects A new global Intranet site A new HR platform Finance systems projects various data enhancement projects office/premises change projects
Jun 29, 2022
Full time
Job Responsibilities The role will involve building relationships both with the legal departments and business services teams and working with key stakeholders from across the business, ensuring that good governance and project standards are maintained and reporting regularly to the Programme Manager on progress. In addition, you will collaborate with the business analysts, change management and other project managers where required, including sharing skills and updating best practice documents and standards in collaboration with the Programme Manager. Lead and direct project teams to ensure timely delivery of projects facilitating business initiatives and managing risk to the firm Manage internal and external project communications to all levels of stakeholders both business and technical Create and manage project plans and documentation Conduct project presentations and compile reports Skills Required The ideal candidate will be an experienced project manager and 'must' have worked in a legal environment. You will have past experience of managing large multiple projects and the full project life cycle. Must have experience project methodologies, Agile, Waterfall and PRINCE2. Upcoming projects A new global Intranet site A new HR platform Finance systems projects various data enhancement projects office/premises change projects
We are looking for a SQL DBA to come in and take ownership of our database estate, you will be responsible for administering and managing database systems, ensuring that the reliability and integrity of these systems are maintained. Responsible for configuration, maintenance, optimisation, upgrades/update, and overall database performance and reliability of databases within Peel Ports Group (PPG). Client Details We are the second largest port group in the UK, each year, we safely handle over 70 million tonnes of cargo from across the globe and whether it is finding efficient routes and well-connected services, close to end-destination ports or storage and freight options, we add-value to every step of the process. Description The successful SQL DBA will be responsible for, but not limited to: Working with the Agile development teams to design, build, optimise and implement databases and reporting systems for a range of existing and new products Proactively manage the day-to-day operations of PPG databases and infrastructure Management of SQL servers, including configuration, tuning, backups, and DR Management of database transitions through different environments (dev, test, live, migrations, etc.) Profile The successful SQL DBA will be able to demonstrate: Ability to work at a senior technical level. Exposure to working in a multi-site medium to large scale enterprise A deep and demonstrableunderstandingofSQL, including:- SQL Server versions 2008 - 2019 Installation and patching of SQL Management of clusters, including high availability clusters SQL Queries and Stored Procedures ETL tools and techniques Basic understanding of ITIL principles and how they benefit the smooth running of IT operations Job Offer Based in Liverpool, we are easily accessible from most location in the north west, This role would be suitable for a SQL DBA who would like to take ownership of our data estate as we move away from legacy system and migrate to new more robust architecture. In addition to a competitive salary we offer excellent benefits including a matched pension contribution up to 10% Hot role apply now
Jun 29, 2022
Full time
We are looking for a SQL DBA to come in and take ownership of our database estate, you will be responsible for administering and managing database systems, ensuring that the reliability and integrity of these systems are maintained. Responsible for configuration, maintenance, optimisation, upgrades/update, and overall database performance and reliability of databases within Peel Ports Group (PPG). Client Details We are the second largest port group in the UK, each year, we safely handle over 70 million tonnes of cargo from across the globe and whether it is finding efficient routes and well-connected services, close to end-destination ports or storage and freight options, we add-value to every step of the process. Description The successful SQL DBA will be responsible for, but not limited to: Working with the Agile development teams to design, build, optimise and implement databases and reporting systems for a range of existing and new products Proactively manage the day-to-day operations of PPG databases and infrastructure Management of SQL servers, including configuration, tuning, backups, and DR Management of database transitions through different environments (dev, test, live, migrations, etc.) Profile The successful SQL DBA will be able to demonstrate: Ability to work at a senior technical level. Exposure to working in a multi-site medium to large scale enterprise A deep and demonstrableunderstandingofSQL, including:- SQL Server versions 2008 - 2019 Installation and patching of SQL Management of clusters, including high availability clusters SQL Queries and Stored Procedures ETL tools and techniques Basic understanding of ITIL principles and how they benefit the smooth running of IT operations Job Offer Based in Liverpool, we are easily accessible from most location in the north west, This role would be suitable for a SQL DBA who would like to take ownership of our data estate as we move away from legacy system and migrate to new more robust architecture. In addition to a competitive salary we offer excellent benefits including a matched pension contribution up to 10% Hot role apply now
Web Developer | Frontend | ASP.NET | HTML | JavaScript | Permanent | Hybrid | up to £40k Your new role: Joining the team of web developers, you will be reporting to the senior technical platform lead. In this role you will be responsible for coding and modifying the clients' websites, from the layout to function, following business needs. The day-to-day responsibilities look like: Maintaining high levels of support within the clients SiteCore platform. Offer technical development support of web applications, utilising a range of technical languages and frameworks such as: /C#/LINQ/SQL/HTML/CSS/JavaScript Ensure that cross-browser compatibility is maintained on all developed systems. Plan and manage aspects of the programming lifecycle on relevant development projects. Collaborate with the design of web pages. Maintain and enhance websites within your areas of responsibilities. To be successful you will need some of the following experiences… Experience in programming responsive web API's Understanding of both Agile and Waterfall development lifecycles Strong communication and team collaboration skills An interest in discovering and learning new technologies Desirable skills and traits: SiteCore experience Experience developing responsive mobile designs HE Sector experience Implementation of transactional or content-based websites What you will get in return: Annual leave: allowance of 30 days (for grade 3-7 staff and Executive Leadership Team) and 35 days (for grades 8 and above) plus 8 public holidays. Pension: access to a generous defined benefit pension scheme. Travel: various interest free travel loans for annual season tickets and cycle to work scheme. Flexible working: maintain a healthy balance between work and home life with opportunities to work flexibly - including flexi time and job sharing where possible. Health and wellbeing: we offer a wide range of wellbeing support including Employee Assistance Programme, mental health support, annual voluntary dental plan and on-site gym facilities. Plus more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 29, 2022
Full time
Web Developer | Frontend | ASP.NET | HTML | JavaScript | Permanent | Hybrid | up to £40k Your new role: Joining the team of web developers, you will be reporting to the senior technical platform lead. In this role you will be responsible for coding and modifying the clients' websites, from the layout to function, following business needs. The day-to-day responsibilities look like: Maintaining high levels of support within the clients SiteCore platform. Offer technical development support of web applications, utilising a range of technical languages and frameworks such as: /C#/LINQ/SQL/HTML/CSS/JavaScript Ensure that cross-browser compatibility is maintained on all developed systems. Plan and manage aspects of the programming lifecycle on relevant development projects. Collaborate with the design of web pages. Maintain and enhance websites within your areas of responsibilities. To be successful you will need some of the following experiences… Experience in programming responsive web API's Understanding of both Agile and Waterfall development lifecycles Strong communication and team collaboration skills An interest in discovering and learning new technologies Desirable skills and traits: SiteCore experience Experience developing responsive mobile designs HE Sector experience Implementation of transactional or content-based websites What you will get in return: Annual leave: allowance of 30 days (for grade 3-7 staff and Executive Leadership Team) and 35 days (for grades 8 and above) plus 8 public holidays. Pension: access to a generous defined benefit pension scheme. Travel: various interest free travel loans for annual season tickets and cycle to work scheme. Flexible working: maintain a healthy balance between work and home life with opportunities to work flexibly - including flexi time and job sharing where possible. Health and wellbeing: we offer a wide range of wellbeing support including Employee Assistance Programme, mental health support, annual voluntary dental plan and on-site gym facilities. Plus more! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Fullstack Lead Developer | Up to £60k | Remote Working | Java | JavaScript | Scala | Database | MySQL Your new role... You will be joining the organisation as the new Full stack Lead Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. Day-to-day responsibilities: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies Mentor and assist in the development of the team Able to setup discussions to ensure that client requirements are met What you'll need to succeed To be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 5 years of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable traits & qualifications: Commercial experience working/leading within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you'll get in return: The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £60,000 with very flexible working opportunities. Incredible benefits package including a car allowance of £5.3k Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 29, 2022
Full time
Fullstack Lead Developer | Up to £60k | Remote Working | Java | JavaScript | Scala | Database | MySQL Your new role... You will be joining the organisation as the new Full stack Lead Developer, working alongside DevOps engineers, application architects and cloud architects with clients to understand their requirements, propose solutions, oversee the implementation and then provide continued advice and guidance to the delivery teams once up and running. The role will also assess and uplift skills and support the embedding of new practices in the teams to further the client's digital journey. Day-to-day responsibilities: Provide quality assurance and code reviews of existing code Participate in the release management processes Support with technical elaboration of client requirements and low-level solution designs Collaborate with agile ceremonies Mentor and assist in the development of the team Able to setup discussions to ensure that client requirements are met What you'll need to succeed To be successful in this role you will need a rich combination of experience, proven skills and personal attributes. In this role you will have to be open to some travel when required, although 90% of the work will be remote working from home.Recent 5 years of commercial experience working as a developer with (or similar): NoSQL Databases HMTL/CSS or JavaScript Java/ JEE Postman Jenkins Relational Databases (MySQL or Oracle) Desirable traits & qualifications: Commercial experience working/leading within a multidisciplinary team in an agile and DevOps environment Excellent communication and team working skills Qualified SCRUM Master Scala Additional languages such as Python, Angular, NodeJS and Go. What you'll get in return: The chance to join a world leading security service organisation that has ever growing network of largescale public and private clients. Opportunity to challenge yourself within an agile work environment that never stops! An annual salary of up to £60,000 with very flexible working opportunities. Incredible benefits package including a car allowance of £5.3k Up to 10% Salary matching pension Opportunities to progress within the organisation. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Role: Project Engineer (Electronic / Electrical) Location: Liverpool Term: Permanent Salary: £35-45k depending on experience An exciting opportunity has opened for a Project Engineer to join a global provider of communications equipment. As the Project Engineer, you will join the engineering team to design and integrate systems. As the Project Engineer, you will have the following key skills: Electronic or electrical engineering knowledge Design of hardwearing equipment RF systems Commissioning Project Management As the Project Engineer your duties will include: Working both in a team and independently when necessary. Planning and facilitating engineering projects If the opportunity to be a Project Engineer with a leading provider of communications equipment excites you, please apply with your most recent CV and salary expectations.
Jun 29, 2022
Full time
Role: Project Engineer (Electronic / Electrical) Location: Liverpool Term: Permanent Salary: £35-45k depending on experience An exciting opportunity has opened for a Project Engineer to join a global provider of communications equipment. As the Project Engineer, you will join the engineering team to design and integrate systems. As the Project Engineer, you will have the following key skills: Electronic or electrical engineering knowledge Design of hardwearing equipment RF systems Commissioning Project Management As the Project Engineer your duties will include: Working both in a team and independently when necessary. Planning and facilitating engineering projects If the opportunity to be a Project Engineer with a leading provider of communications equipment excites you, please apply with your most recent CV and salary expectations.
Incident manager What you will be doing As an Incident Manager, you will be responsible for the effective management to resolution of incidents. This will include any internal incidents, along with third party, and client facing resolver groups. You will work with multiple stakeholders whilst driving efficiency improvements and effectively coordinating and prioritising the key tasks associated with incidents, and ultimately identify root cause for remediation. Responsible for efficiently and effectively handling all incidents, you will also aim to act on data with recommendations to improve the day to day productivity of different IT teams through use of KPIs and SLA performance. You will liaise closely with other ITIL practitioners within the organisation and will demonstrate ongoing ownership and commitment to quality in every aspect of the role. You will need a healthy IT understanding and feel comfortable acting as an escalation point for clients, acting as a deputy to the Service Manager. What we are looking for - ITIL qualified in Incident/Problem Management at Practitioner level or equivalent - Experience with operating and maintaining the Incident management process and governance framework. - Foundation ITIL or equivalent - Ability to work in a collaborative environment - Ability to provide legible targeted and relevant MI - High level understanding of IT Architectural Infrastructure - Experience in similar or equivalent role - Ability to interpret technical details for non-technical recipients - Document and implement verifiable process improvements - Ensure adherence and provide updates to existing policies, processes and procedures - Facilitate/and or chair meetings Requirements: MS Office experience Manage Engine/Service Now experience 3years Incident management experience Able to engage at all levels with stakeholders. Experience in managing the resolution of complex issues with internal and external teams to drive incidents to resolution. Excellent communication skills Experience on Technology infrastructure Library (ITIL) V4 framework/best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jun 29, 2022
Full time
Incident manager What you will be doing As an Incident Manager, you will be responsible for the effective management to resolution of incidents. This will include any internal incidents, along with third party, and client facing resolver groups. You will work with multiple stakeholders whilst driving efficiency improvements and effectively coordinating and prioritising the key tasks associated with incidents, and ultimately identify root cause for remediation. Responsible for efficiently and effectively handling all incidents, you will also aim to act on data with recommendations to improve the day to day productivity of different IT teams through use of KPIs and SLA performance. You will liaise closely with other ITIL practitioners within the organisation and will demonstrate ongoing ownership and commitment to quality in every aspect of the role. You will need a healthy IT understanding and feel comfortable acting as an escalation point for clients, acting as a deputy to the Service Manager. What we are looking for - ITIL qualified in Incident/Problem Management at Practitioner level or equivalent - Experience with operating and maintaining the Incident management process and governance framework. - Foundation ITIL or equivalent - Ability to work in a collaborative environment - Ability to provide legible targeted and relevant MI - High level understanding of IT Architectural Infrastructure - Experience in similar or equivalent role - Ability to interpret technical details for non-technical recipients - Document and implement verifiable process improvements - Ensure adherence and provide updates to existing policies, processes and procedures - Facilitate/and or chair meetings Requirements: MS Office experience Manage Engine/Service Now experience 3years Incident management experience Able to engage at all levels with stakeholders. Experience in managing the resolution of complex issues with internal and external teams to drive incidents to resolution. Excellent communication skills Experience on Technology infrastructure Library (ITIL) V4 framework/best practices. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote roles. Remote location: United Kingdom.Minimum qualifications: Bachelor's degree or equivalent practical experience. Candidates will typically have 5 years of experience with software development in one or more programming...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote roles. Remote location: United Kingdom.Minimum qualifications: Bachelor's degree or equivalent practical experience. Candidates will typically have 5 years of experience with software development in one or more programming...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Dublin, Ireland. Remote location(s): Ireland; United Kingdom.Minimu...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Dublin, Ireland. Remote location(s): Ireland; United Kingdom.Minimu...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Dublin, Ireland; London, UK. Remote location(s): Ireland; United Kingdo...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Dublin, Ireland; London, UK. Remote location(s): Ireland; United Kingdo...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: London, UK. Remote location(s): United Kingdom.Minimum qualificatio...
Note: Google's hybrid workplace includes remote roles. By applying to this position you will have an opportunity to share your preferred working location from the following: Remote locations: Ireland; United Kingdom.Minimum qualifications: Experience with security concepts in Go...
Jun 29, 2022
Full time
Note: Google's hybrid workplace includes remote roles. By applying to this position you will have an opportunity to share your preferred working location from the following: Remote locations: Ireland; United Kingdom.Minimum qualifications: Experience with security concepts in Go...
Hippo Digital is recruiting Intermediate Java Developers to join our Hippo Herd. Java Developers work in multi-disciplinary teams that build, support & maintain User-Centred digital solutions that offer real value and work for everyone.Hippo's Intermediate J...
Jun 29, 2022
Full time
Hippo Digital is recruiting Intermediate Java Developers to join our Hippo Herd. Java Developers work in multi-disciplinary teams that build, support & maintain User-Centred digital solutions that offer real value and work for everyone.Hippo's Intermediate J...
At Dee Set we are undergoing an exciting digital transformation that includes building a strong Data Science and Analytics team to drive data integration, modelling and inference utilising the best-in-class Data Analytics, Engineering and Machine Learning tools and techniques.The role will require w...
Jun 29, 2022
Full time
At Dee Set we are undergoing an exciting digital transformation that includes building a strong Data Science and Analytics team to drive data integration, modelling and inference utilising the best-in-class Data Analytics, Engineering and Machine Learning tools and techniques.The role will require w...
Hippo is recruiting for Intermediate Delivery Managers to join our friendly consultancy. Delivery Managers work with our clients to embed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or s...
Jun 29, 2022
Full time
Hippo is recruiting for Intermediate Delivery Managers to join our friendly consultancy. Delivery Managers work with our clients to embed agile ways of working and support your multi-disciplined teams to focus on the priorities to deliver the associated product or s...
Start creating your future in consultancy Hippo Digital is excited to be recruiting for our next intake into the Hippo Academy . We are providing the opportunity for 4 aspiring Agile Delivery Managers looking to start their careers in the digital sector to join a
Jun 29, 2022
Full time
Start creating your future in consultancy Hippo Digital is excited to be recruiting for our next intake into the Hippo Academy . We are providing the opportunity for 4 aspiring Agile Delivery Managers looking to start their careers in the digital sector to join a
Hippo Digital is recruiting for Principal Delivery Managers to join our friendly ; Delivery Managers act as the engagement lead or site delivery lead for various projects as well as supporting new business activity. You'll also lead collaboration across multi-discipl...
Jun 29, 2022
Full time
Hippo Digital is recruiting for Principal Delivery Managers to join our friendly ; Delivery Managers act as the engagement lead or site delivery lead for various projects as well as supporting new business activity. You'll also lead collaboration across multi-discipl...
Hippo is recruiting for Senior Full Stack Developers to develop user focused, national scale services that are critical and have a high-impact on people's lives. We apply an agile, service design approach to solving our clients' problems, using technology to enable change. As a Seni...
Jun 29, 2022
Full time
Hippo is recruiting for Senior Full Stack Developers to develop user focused, national scale services that are critical and have a high-impact on people's lives. We apply an agile, service design approach to solving our clients' problems, using technology to enable change. As a Seni...
