At Liverpool Football Club we`re on an exciting journey when it comes to Technology. We`ve got ambitious plans to have the leading technology capability in the Football Industry, enabling commercial revenue and delivering secure resilient and consistent services to business and football customers. We want our technology to be scalable, agile and able to support the business to meet its ever changing demands. What will you be doing? Creating exciting new fan facing digital products, maintaining existing digital products and aiding in the migration from legacy systems to new and improved tech stack. -The role will involve: -Producing quality test-driven code using modern frameworks and development techniques -Developing technical solutions -Developing Product integrations -Collaborating with Product team stakeholders to estimate delivery work necessary to realise a defined user story through the delivery iteration lifecycle -Creating and maintaining necessary Product, design and specification documentation -Resolving technical incidents and problems, maintaining systems and applications -Implementation of application upgrades and patches -Using agreed / best practice security standards and specifications to design, create, test and document new or amended software Who are we looking for? We are looking for an experienced multi skilled PHP developer with hands on AWS knowledge who is comfortable learning new skills at pace and happy working across a wide range of technologies and frameworks. Essential Skills -Significant production development experience with an MVC PHP framework -excellent working knowledge of object oriented programming PHP -Demonstratable experience of AWS Serverless Services/Languages like API gateway, lambda, node.js, Python etc -Experience creating, testing and utilising APIs -MySQL -Stay up to date with new trends and technologies -Consideration of security -Knowledge and hands on experience of CI/CD -Strong analytical and problem solving skills -Ability to communicate well with other members of the team (technical and none technical) -Experience of working within a project team and a strong team player -Good working knowledge of Twig / HTML / CSS / JavaScript -Git -Agile Bonus skills -ReactJs or similar -Drupal 8 -Software Design / Architecture -GraphQL -Testing / Release / Support -Native App development Why should you apply? This is a full-time permanent role working 35 hours per week Monday to Friday. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme. You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey. Initially the role will be home based due to the current pandemic. We are aiming to be the most inclusive football club - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
Mar 17, 2021
Full time
At Liverpool Football Club we`re on an exciting journey when it comes to Technology. We`ve got ambitious plans to have the leading technology capability in the Football Industry, enabling commercial revenue and delivering secure resilient and consistent services to business and football customers. We want our technology to be scalable, agile and able to support the business to meet its ever changing demands. What will you be doing? Creating exciting new fan facing digital products, maintaining existing digital products and aiding in the migration from legacy systems to new and improved tech stack. -The role will involve: -Producing quality test-driven code using modern frameworks and development techniques -Developing technical solutions -Developing Product integrations -Collaborating with Product team stakeholders to estimate delivery work necessary to realise a defined user story through the delivery iteration lifecycle -Creating and maintaining necessary Product, design and specification documentation -Resolving technical incidents and problems, maintaining systems and applications -Implementation of application upgrades and patches -Using agreed / best practice security standards and specifications to design, create, test and document new or amended software Who are we looking for? We are looking for an experienced multi skilled PHP developer with hands on AWS knowledge who is comfortable learning new skills at pace and happy working across a wide range of technologies and frameworks. Essential Skills -Significant production development experience with an MVC PHP framework -excellent working knowledge of object oriented programming PHP -Demonstratable experience of AWS Serverless Services/Languages like API gateway, lambda, node.js, Python etc -Experience creating, testing and utilising APIs -MySQL -Stay up to date with new trends and technologies -Consideration of security -Knowledge and hands on experience of CI/CD -Strong analytical and problem solving skills -Ability to communicate well with other members of the team (technical and none technical) -Experience of working within a project team and a strong team player -Good working knowledge of Twig / HTML / CSS / JavaScript -Git -Agile Bonus skills -ReactJs or similar -Drupal 8 -Software Design / Architecture -GraphQL -Testing / Release / Support -Native App development Why should you apply? This is a full-time permanent role working 35 hours per week Monday to Friday. To reward your hard work and commitment we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme. You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community. Your main base will be our Head Office in Liverpool City Centre which is close to local bars, shops and restaurants and has great views over the river Mersey. Initially the role will be home based due to the current pandemic. We are aiming to be the most inclusive football club - providing fair and appropriate opportunities to as many people from different backgrounds as possible, being welcoming and meeting their needs as best we can. We are committed to hiring great people representative of a variety of backgrounds, perspectives, and skills, not just because it`s the right thing to do, but because we believe it makes our Club stronger. If you share our enthusiasm and passion for inclusivity, then we want to hear from you. Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all Colleagues and Volunteers to share this commitment.
Provide first-line support to system users in relation to designated CAL ICT systems and equipment in accordance with agreed priorities and service level agreements,
Provide support and guidance through the ICT Service Desk system (including by telephone or video call), finding a resolution to requests raised, escalating tickets as appropriate,
General hardware maintenance of ICT equipment, including desktops, laptops (and peripherals), VoIP telephones and mobile telephone devices, as determined by the needs of the ICT team.
Maintain records within the ICT Service Desk system, ensuring accurate logs of tickets, responses, problems and the resolutions.
Support the development of the ICT Service Desk through maintaining Service Desk records and identifying development needs including suggested template tickets, responses and opportunities for workflow automation.
Maintain user accounts within the designated systems, ensuring the security and integrity of accounts and data is maintained with the highest priority and inline with agreed processes.
Reporting
Assist the ICT Team with the production of routine reports, using data from corporate systems.
Support users through the ICT Service Desk in the production of ad hoc reports,
Support the work of CAL through investigation of the root cause of any data anomalies in reporting and advising on corrective action.
ICT Administration
Produce and maintain letter templates on the CAL Case Recording system,
Produce and maintain appointment calendar templates on the CAL Case Recording system,
Maintain the masterplan of routine room usage, for the weekly appointment schedule,
Support the development and maintenance of ICT User and Process guides,
Support the maintenance and development of file storage within the CAL Intranet SharePoint site, ensuring appropriate usage and document tags are applied,
Other duties and responsibilities
Carry out any other tasks as requested by the ICT Manager to ensure the effective delivery of ICT Support, and the overall service of CAL.
Provide occasional support to the Administration Team as determined by the ICT Manager, such as switchboard cover during team meetings.
Abide by all CAL policies and procedures.
Work flexibly to ensure smooth running of services, including occasional unplanned extended hours to respond to urgent situations.
Sep 16, 2020
Full time
Provide first-line support to system users in relation to designated CAL ICT systems and equipment in accordance with agreed priorities and service level agreements,
Provide support and guidance through the ICT Service Desk system (including by telephone or video call), finding a resolution to requests raised, escalating tickets as appropriate,
General hardware maintenance of ICT equipment, including desktops, laptops (and peripherals), VoIP telephones and mobile telephone devices, as determined by the needs of the ICT team.
Maintain records within the ICT Service Desk system, ensuring accurate logs of tickets, responses, problems and the resolutions.
Support the development of the ICT Service Desk through maintaining Service Desk records and identifying development needs including suggested template tickets, responses and opportunities for workflow automation.
Maintain user accounts within the designated systems, ensuring the security and integrity of accounts and data is maintained with the highest priority and inline with agreed processes.
Reporting
Assist the ICT Team with the production of routine reports, using data from corporate systems.
Support users through the ICT Service Desk in the production of ad hoc reports,
Support the work of CAL through investigation of the root cause of any data anomalies in reporting and advising on corrective action.
ICT Administration
Produce and maintain letter templates on the CAL Case Recording system,
Produce and maintain appointment calendar templates on the CAL Case Recording system,
Maintain the masterplan of routine room usage, for the weekly appointment schedule,
Support the development and maintenance of ICT User and Process guides,
Support the maintenance and development of file storage within the CAL Intranet SharePoint site, ensuring appropriate usage and document tags are applied,
Other duties and responsibilities
Carry out any other tasks as requested by the ICT Manager to ensure the effective delivery of ICT Support, and the overall service of CAL.
Provide occasional support to the Administration Team as determined by the ICT Manager, such as switchboard cover during team meetings.
Abide by all CAL policies and procedures.
Work flexibly to ensure smooth running of services, including occasional unplanned extended hours to respond to urgent situations.
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Department at LSTM is looking for a Head of IT (Service Delivery), who will be responsible for designing and implementing an effective IT architecture, providing managerial support and assisting in the creation of IT services to meet the evolving needs of LSTM’s network. Moreover, you will be advising LSTM’s Management Team on issues affecting IT Services, recommending continual improvement in services and managing third line systems support teams. Reporting to and deputising (on occasions) for the Director of IT Services, you will be supporting the Director of IT Services in developing strategic goals for IT service and major IT projects, line managing the IT Department, supporting line managers within IT to effectively manage, motivate and develop their teams to meet service delivery requirements and taking managerial responsibility for delivering agreed outcomes as well as the effective use of resources.
To be successful as the Head of IT (Service Delivery), the candidates should hold relevant professional qualification, with extensive experience of working in a leadership role within a business IT environment along with experience of designing and managing complex IT infrastructure services. With strong organisational, communication and problem-solving skills, you must demonstrate excellent skills in programme and project management, be able to put learning into practice and drive continual improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
Liverpool School of Tropical Medicine
Liverpool, UK
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
May 16, 2018
Full time
Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.
The IT Services department is recruiting an IT Team leader, who will be is responsible for supporting IT Users in solving computer problems, installing and maintaining computer storage, software and servers and working with the IT Team to create workable IT services. The IT Team Leader, in addition, will also contribute to and manage IT projects, create project plans for activities and develop communication flows to ensure that customers of IT services are continually updated with information relating to their work area. You will also advise the IT Management Team of issues affecting IT Services and colleagues on potential uses of existing and new technology as well as provide orientation to new users and provide server and storage resources to all staff and students.
To be successful in the role, you must be educated to Degree level or equivalent with relevant professional qualifications and knowledge of backup services as well as Microsoft applications. You must bring demonstrable experience of managing IT services within a complex business environment, of server management and installation and assisting in the implementation of major developments within an IT service. You will have proven expertise in the areas of PowerShell Scripting, server and storage troubleshooting, data storage management and administration of Office 365. Your skills in supervision, communication, organisation and time management are as essential as your ability to manage projects, learn new technologies, adapt change and commitment to continuous improvement.
Closing Date: 30th May 2018
Take a look at some of the great work we have achieved over the past year 2016-2017 by viewing our annual report: http://www.lstmed.ac.uk/about/publications/lstm-annual-report-2016-2017
This job is unlikely to attract a Tier 2 Certificate of Sponsorship (formerly a work permit). Applications from candidates who require Tier 2 immigration status to work in the UK may not be considered if there are a sufficient number of other suitable candidates. To apply for a Tier 2 Certificate of Sponsorship, employers need to demonstrate that they are unable to recruit a resident worker before recruiting an individual overseas. For further information, please visit: https://www.gov.uk/government/organisations/uk-visas-and-immigration
We believe that this post will not be suitable for individuals on Tier 5 visas as these posts are not considered to be supernumerary to the organisation. For further details, please visit the UKVI website: https://www.gov.uk/browse/visas-immigration/work-visas
LSTM actively promotes an Equal Opportunities Policy
Optoplast Manufacturing Company Ltd
Liverpool, United Kingdom
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
Sep 13, 2017
Full time
Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool. This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company.
Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey. So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you.
The benefits
With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development.
The role
This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support.
You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution. You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues.
Hours of work will be 37.5 hours per week Monday to Friday
What you need
The successful candidate must have proven experience as a help desk technician or other IT support role.
With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout.
How to apply
If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759.
Strictly no agencies please.
Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after. Previous applicants need not apply.
We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.
Premier Group Recruitment Ltd
Liverpool, Lancashire
Senior PHP Developer Remote / UK based £35,000 - £45,000 An innovative software house that specialises in cloud-based solutions for a variety of clients within the retail sector, have a fantastic opportunity for an enthusiastic Senior PHP Developer to join their team, which will be fully remote for UK based applicants or in the North West...... click apply for full job details
Jul 28, 2021
Full time
Senior PHP Developer Remote / UK based £35,000 - £45,000 An innovative software house that specialises in cloud-based solutions for a variety of clients within the retail sector, have a fantastic opportunity for an enthusiastic Senior PHP Developer to join their team, which will be fully remote for UK based applicants or in the North West...... click apply for full job details
Telephony Engineer - WAN, Wireless, Telephony, Chat, email, IM, VC. Based in Liverpool, Merseyside, my client has a new requirement for an Telephony Engineer. I am looking for someone with around 3 to 5 years' experience in a similar role, please see details below. This role does also involve occasional travel - 1 or 2 times a month...... click apply for full job details
Jul 28, 2021
Full time
Telephony Engineer - WAN, Wireless, Telephony, Chat, email, IM, VC. Based in Liverpool, Merseyside, my client has a new requirement for an Telephony Engineer. I am looking for someone with around 3 to 5 years' experience in a similar role, please see details below. This role does also involve occasional travel - 1 or 2 times a month...... click apply for full job details
Your New Company: Specialising in the recyclables sector, this client offers a diverse role within a company that manufactures within a heavy duty environment. What is on offer? £36-39k Salary Liverpool Day Shifts (08:00-16:30 Monday-Friday) Overtime - plenty of extra earning potential available Person Requirements: Time served engineer - recognised apprenticeship Recognised Engineering qualification e...... click apply for full job details
Jul 27, 2021
Full time
Your New Company: Specialising in the recyclables sector, this client offers a diverse role within a company that manufactures within a heavy duty environment. What is on offer? £36-39k Salary Liverpool Day Shifts (08:00-16:30 Monday-Friday) Overtime - plenty of extra earning potential available Person Requirements: Time served engineer - recognised apprenticeship Recognised Engineering qualification e...... click apply for full job details
Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all. We are looking for a Data Analyst to join our Customer Onboarding team in Liverpool. Here you will work closely with the Customer Complaints Manager and be responsible for end to end root cause analysis and subsequent data correlation and improvement proposals for our Motor and Legal Complaints. This promises to be a fast paced and varied role where you will support the complaint team in the day to day management of complaints and to provide full Client Care assistance to all areas of the business as needed. Responsibilities Include: Responsibility for the data analysis of motor and legal complaints Understanding the reason for complaints and trends across the data Identifying improvement opportunities to drive a reduction in complaints Providing excellent customer service to all internal and external clients. Administrating the investigation, closure and/or reactivation of cases as instructed Assisting with all general enquiries received from members of the public. Supporting the continuous improvement of handling and reducing complaints, by creating, implementing and maintaining new business reporting tools. Eradicating customer pain points through root cause analysis and suggested ideas on process improvements. Ensuring CX targets & performance are clearly visible across the business. To understand market trends and suggest any necessary action. About You; Previous call centre experience in a fast paced environment Face to face or phone based customer service experience Conflict resolution experience or familiarity a must Root cause analysis/trend analysis and proven experience in data analysis Excellent written and verbal communication Ability to show empathy and appease clients in stressful situations Ability to construct written responses with little supervision Quick thinker, able to grasp issues quickly Adaptable to change What we offer in return In return we offer a competitive salary with market leading benefits, and a dynamic agile working environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award-winning law firm. Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.
Jul 27, 2021
Full time
Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all. We are looking for a Data Analyst to join our Customer Onboarding team in Liverpool. Here you will work closely with the Customer Complaints Manager and be responsible for end to end root cause analysis and subsequent data correlation and improvement proposals for our Motor and Legal Complaints. This promises to be a fast paced and varied role where you will support the complaint team in the day to day management of complaints and to provide full Client Care assistance to all areas of the business as needed. Responsibilities Include: Responsibility for the data analysis of motor and legal complaints Understanding the reason for complaints and trends across the data Identifying improvement opportunities to drive a reduction in complaints Providing excellent customer service to all internal and external clients. Administrating the investigation, closure and/or reactivation of cases as instructed Assisting with all general enquiries received from members of the public. Supporting the continuous improvement of handling and reducing complaints, by creating, implementing and maintaining new business reporting tools. Eradicating customer pain points through root cause analysis and suggested ideas on process improvements. Ensuring CX targets & performance are clearly visible across the business. To understand market trends and suggest any necessary action. About You; Previous call centre experience in a fast paced environment Face to face or phone based customer service experience Conflict resolution experience or familiarity a must Root cause analysis/trend analysis and proven experience in data analysis Excellent written and verbal communication Ability to show empathy and appease clients in stressful situations Ability to construct written responses with little supervision Quick thinker, able to grasp issues quickly Adaptable to change What we offer in return In return we offer a competitive salary with market leading benefits, and a dynamic agile working environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award-winning law firm. Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.
SQL Developer / SQL Reporting Analyst - Liverpool SQL Developer / SQL Reporting Analyst with T-SQL, SSRS OR SSIS experience is required by a leading company based in Liverpool. They are looking for somebody with good experience of SQL reporting experience that wants to make the jump to a more fully-fledged Business Intelligence & Reporting role. Good Experience with T-SQL & and understanding of SSIS OR SSRS Excellent analytical approach and passion for creative problem solving Reporting tools & basic of Database Design Experience using and maintaining Data Warehouses Advanced SQL skills The role is due to new projects that have become available and you will join an already established team. Duties include: Building and maintaining reporting solutions that support various business areas End-to-end reporting solutions using various delivery mechanisms Provide ad-hoc analysis and reports as required Adhere to team standards for processes and documentation Monitor evolving IT trends and business requirements and proactively improve existing skills and solutions where appropriate Liaising with different stakeholders to gather reporting requirements They are looking to pay a starting salary of between £25,000 - £30,000. To apply send your CV to or press apply now. Keywords: SQL Developer / SQL Reporting Analyst / SQL / T-SQL / SSRS / SSIS - Liverpool Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Jul 27, 2021
Full time
SQL Developer / SQL Reporting Analyst - Liverpool SQL Developer / SQL Reporting Analyst with T-SQL, SSRS OR SSIS experience is required by a leading company based in Liverpool. They are looking for somebody with good experience of SQL reporting experience that wants to make the jump to a more fully-fledged Business Intelligence & Reporting role. Good Experience with T-SQL & and understanding of SSIS OR SSRS Excellent analytical approach and passion for creative problem solving Reporting tools & basic of Database Design Experience using and maintaining Data Warehouses Advanced SQL skills The role is due to new projects that have become available and you will join an already established team. Duties include: Building and maintaining reporting solutions that support various business areas End-to-end reporting solutions using various delivery mechanisms Provide ad-hoc analysis and reports as required Adhere to team standards for processes and documentation Monitor evolving IT trends and business requirements and proactively improve existing skills and solutions where appropriate Liaising with different stakeholders to gather reporting requirements They are looking to pay a starting salary of between £25,000 - £30,000. To apply send your CV to or press apply now. Keywords: SQL Developer / SQL Reporting Analyst / SQL / T-SQL / SSRS / SSIS - Liverpool Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Data Governance Analyst £40,000 Liverpool (fully remote) ShortList Recruitment are partnering with an excellent Liverpool-based organisation who are looking for a Data Governance Analyst to join their growing team, with fully remote work available long-term. The successful candidate will work as part of the data governance team to develop and implement data governance standards, processes and solutions to support the delivery of the data governance strategy. You will work closely with the DPO to ensure appropriate policies, standards and controls are in place across the organisation and create and maintain a data governance RACI and RAID log. You will be a delegate for the DPO at key meetings, liaise with key stakeholders and help reduce operational risk and highlight data risks amongst the organisation. Key skills required for the Data Governance Analyst: Detailed knowledge of data governance principles Proven track record in and a passion for data governance Strong knowledge of GDPR principles Prior experience in a similar position Key stakeholder management Experience building and executing plans Data stewardship RACI/RAID logs Ability to identify and resolve data quality problems
Jul 27, 2021
Full time
Data Governance Analyst £40,000 Liverpool (fully remote) ShortList Recruitment are partnering with an excellent Liverpool-based organisation who are looking for a Data Governance Analyst to join their growing team, with fully remote work available long-term. The successful candidate will work as part of the data governance team to develop and implement data governance standards, processes and solutions to support the delivery of the data governance strategy. You will work closely with the DPO to ensure appropriate policies, standards and controls are in place across the organisation and create and maintain a data governance RACI and RAID log. You will be a delegate for the DPO at key meetings, liaise with key stakeholders and help reduce operational risk and highlight data risks amongst the organisation. Key skills required for the Data Governance Analyst: Detailed knowledge of data governance principles Proven track record in and a passion for data governance Strong knowledge of GDPR principles Prior experience in a similar position Key stakeholder management Experience building and executing plans Data stewardship RACI/RAID logs Ability to identify and resolve data quality problems
Data Analysis Manager £50,000 Liverpool (fully remote) ShortList Recruitment are working with a leading non-for-profit organisation in Liverpool who are looking for a Data Analysis Manager to join their growing team. The successful candidate will manage the operations of the data analysis team, ensuring the regular incremental delivery of business value via data use cases. You will ideally have previous experience leading a team of analysts, and will manage a transparent work prioritisation process, including clear value tracking of all activities. Excellent stakeholder management skills and the ability to drive and enhance our clients' overall dataset and technical capabilities will be required. Key skills for the Data Analysis Manager to have: Experience of leading a team of technical data analysis specialists Clear evidence of delivering value through data and analytics SQL Server Proven track record in implementing and managing a data strategy amongst a team of analysts Proven experience managing a team of analysts Stakeholder management skills Tableau Advanced Excel Knowledge of Snowflake, Python or R and other advanced tools
Jul 27, 2021
Full time
Data Analysis Manager £50,000 Liverpool (fully remote) ShortList Recruitment are working with a leading non-for-profit organisation in Liverpool who are looking for a Data Analysis Manager to join their growing team. The successful candidate will manage the operations of the data analysis team, ensuring the regular incremental delivery of business value via data use cases. You will ideally have previous experience leading a team of analysts, and will manage a transparent work prioritisation process, including clear value tracking of all activities. Excellent stakeholder management skills and the ability to drive and enhance our clients' overall dataset and technical capabilities will be required. Key skills for the Data Analysis Manager to have: Experience of leading a team of technical data analysis specialists Clear evidence of delivering value through data and analytics SQL Server Proven track record in implementing and managing a data strategy amongst a team of analysts Proven experience managing a team of analysts Stakeholder management skills Tableau Advanced Excel Knowledge of Snowflake, Python or R and other advanced tools
My client is involved within the government workflow operating within the safeguarding arena and protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. As the Lead Technical Architect, your primary responsibility will be supporting the delivery of the Technology and Innovation Directorate objectives, taking a leading role on the team and undertaking corporate duties on behalf of Head of Security, and take a lead role in developing the ISTM team, ensuring a continued focus on VFM. Apply now and become part of our team... Role responsibilities As the Lead Security Architect, you will work on services of high complexity and make risk-based decisions to enable the business to achieve its needs. You will: Design and implement the Security Architecture, setting the security standards and design to which solutions within the Enterprise Architecture must be built. Effectively translate cyber security risk analysis to develop the vision, principles and strategy for the development of secure solutions. Communicate with and influence a broad range of senior stakeholders, technical architects and cyber security risk advisors Research, identify, validate and adopt new technologies and methodologies by following developments in the security and technology industry Line manage the Cyber Security team, supporting the team in the development and implementation of best practice security controls Role requirements One or more of the following: CCP Architect (minimum of Senior Practitioner) or CRTSA (Crest Registered Technical Security Architect) 5 or more years leading the secure design of major products and services. One or more of the following qualifications CISA, CISSP, CISM, or CIA. Be a CRTSA (Crest Registered Certified Technical Security Architect) Extensive working experience with network security infrastructure technologies. Experience of developing and leading teams to support the secure design of products and services Working experience with ISO 27001, NIST, CoBIT, and/or other Information Security Management frameworks Experience in networking design patterns, tools and standard methodology (e.g. Amazon Web Services, Microsoft Azure, Google Cloud Platform). Apply now Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
Jul 27, 2021
Full time
My client is involved within the government workflow operating within the safeguarding arena and protecting people's health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. As the Lead Technical Architect, your primary responsibility will be supporting the delivery of the Technology and Innovation Directorate objectives, taking a leading role on the team and undertaking corporate duties on behalf of Head of Security, and take a lead role in developing the ISTM team, ensuring a continued focus on VFM. Apply now and become part of our team... Role responsibilities As the Lead Security Architect, you will work on services of high complexity and make risk-based decisions to enable the business to achieve its needs. You will: Design and implement the Security Architecture, setting the security standards and design to which solutions within the Enterprise Architecture must be built. Effectively translate cyber security risk analysis to develop the vision, principles and strategy for the development of secure solutions. Communicate with and influence a broad range of senior stakeholders, technical architects and cyber security risk advisors Research, identify, validate and adopt new technologies and methodologies by following developments in the security and technology industry Line manage the Cyber Security team, supporting the team in the development and implementation of best practice security controls Role requirements One or more of the following: CCP Architect (minimum of Senior Practitioner) or CRTSA (Crest Registered Technical Security Architect) 5 or more years leading the secure design of major products and services. One or more of the following qualifications CISA, CISSP, CISM, or CIA. Be a CRTSA (Crest Registered Certified Technical Security Architect) Extensive working experience with network security infrastructure technologies. Experience of developing and leading teams to support the secure design of products and services Working experience with ISO 27001, NIST, CoBIT, and/or other Information Security Management frameworks Experience in networking design patterns, tools and standard methodology (e.g. Amazon Web Services, Microsoft Azure, Google Cloud Platform). Apply now Does this role sound like you? If so, please APPLY NOW and become part of this fast-evolving team! Feel free to get in touch to find out more -
Data Analyst £45,000 Liverpool (fully remote) ShortList Recruitment are working with a leading non-for-profit organisation based in Liverpool who are recruiting for a Data Analyst to join their team on a fully remote basis. The successful candidate will have a proven track record in using data and analytics to identify and solve business-critical problems and drive improved business performance. The ideal candidate will have experience across a range of analytical techniques, including data/text mining, interrogating data using SQL Server, forecasting, predictive analysis, clustering and dashboard creation. Excellent stakeholder skills and strong verbal and written communication are a must-have, while data visualisation tools such as Tableau and/or MS Power BI are desirable. Key skills for the Data Analyst to have: Prior experience in a similar role - minimum 1-2 years' experience SQL Server Experience creating compelling business cases Data mining/forecasting Predictive analysis Advanced Excel Tableau (desirable) MS Power BI (desirable) Knowledge of Snowflake, Python or R Strong stakeholder management skills Written and verbal communication Agile Clickstream data
Jul 27, 2021
Full time
Data Analyst £45,000 Liverpool (fully remote) ShortList Recruitment are working with a leading non-for-profit organisation based in Liverpool who are recruiting for a Data Analyst to join their team on a fully remote basis. The successful candidate will have a proven track record in using data and analytics to identify and solve business-critical problems and drive improved business performance. The ideal candidate will have experience across a range of analytical techniques, including data/text mining, interrogating data using SQL Server, forecasting, predictive analysis, clustering and dashboard creation. Excellent stakeholder skills and strong verbal and written communication are a must-have, while data visualisation tools such as Tableau and/or MS Power BI are desirable. Key skills for the Data Analyst to have: Prior experience in a similar role - minimum 1-2 years' experience SQL Server Experience creating compelling business cases Data mining/forecasting Predictive analysis Advanced Excel Tableau (desirable) MS Power BI (desirable) Knowledge of Snowflake, Python or R Strong stakeholder management skills Written and verbal communication Agile Clickstream data
Job Description Oracle Software Engineer Position Description If your programming skills are matched by an enthusiasm for problem-solving and your communication skills are as creative as your coding, there's a digital revolution underway in the UK that could use your help. We are looking for a skilled Oracle Software Engineer to join us, working on a key secure project in Liverpool...... click apply for full job details
Jul 27, 2021
Full time
Job Description Oracle Software Engineer Position Description If your programming skills are matched by an enthusiasm for problem-solving and your communication skills are as creative as your coding, there's a digital revolution underway in the UK that could use your help. We are looking for a skilled Oracle Software Engineer to join us, working on a key secure project in Liverpool...... click apply for full job details
Regenda is now recruiting a Trainee ICT tutor to work with our subsidiary The Learning Foundry at our fantastic new offices in the heart of Liverpool city centre. About the role The Learning Foundry is looking for a trainee ICT Tutor...... click apply for full job details
Jul 27, 2021
Seasonal
Regenda is now recruiting a Trainee ICT tutor to work with our subsidiary The Learning Foundry at our fantastic new offices in the heart of Liverpool city centre. About the role The Learning Foundry is looking for a trainee ICT Tutor...... click apply for full job details
Meridian Business Support Limited
Liverpool, Lancashire
Clinical Delivery Manager £40,000 Meridian Business Support are current recruiting for a Clinical Delivery Manager for client. You will be responsible for the quality of the clinical delivery within the treatment unit and facilitating the Quality Manager with clinical governance activities...... click apply for full job details
Jul 27, 2021
Full time
Clinical Delivery Manager £40,000 Meridian Business Support are current recruiting for a Clinical Delivery Manager for client. You will be responsible for the quality of the clinical delivery within the treatment unit and facilitating the Quality Manager with clinical governance activities...... click apply for full job details
Based at our Head Office in Liverpool, the IT Helpdesk Support role is responsible for providing IT support to Company systems and users, as well as other technical teams, ensuring systems are maintained and supported to the highest standard. Support is primarily provided over the phone to install, setup and configure IT equipment...... click apply for full job details
Jul 27, 2021
Full time
Based at our Head Office in Liverpool, the IT Helpdesk Support role is responsible for providing IT support to Company systems and users, as well as other technical teams, ensuring systems are maintained and supported to the highest standard. Support is primarily provided over the phone to install, setup and configure IT equipment...... click apply for full job details
BI Manager - SQL - Liverpool BI Manager with team leading and technical experience in SQL, SSRS, SSIS & Data storage methodologies is required by a leading company based in Liverpool. Leading a business intelligence team, you will deliver reporting and data solutions across multiple systems. As the BI Manager and leading a team of BI Developers you will be responsible for liaising with the busin...... click apply for full job details
Jul 27, 2021
Full time
BI Manager - SQL - Liverpool BI Manager with team leading and technical experience in SQL, SSRS, SSIS & Data storage methodologies is required by a leading company based in Liverpool. Leading a business intelligence team, you will deliver reporting and data solutions across multiple systems. As the BI Manager and leading a team of BI Developers you will be responsible for liaising with the busin...... click apply for full job details
Technical Business Analyst - Fully remote (Business analyst, seniour business analyst, BA, business analyst consultant, product manager, product owner, business analysis, agile, product, Jira, customer journey). Are you a Business Analyst or Product Owner looking to take on a new role which is professionally and personally rewarding? Have you got good experience working within agile teams and want a new exciting opportunity working with a highly regarded company? TEKsystems are partnering with one of the UK's largest law firms in their search for a permanent Business Analyst. Our client is looking for an individual who can foster close relationships with stakeholders, elicit requirements and facilitate workshops. Our Ideal person: Proven analytical and research skills Experience of process design/re-engineering, requirements gathering and impact assessments Experience of data analysis and data mapping Knowledge of project life cycles, project delivery and change planning - experience in Agile and/or Waterfall environments Excellent stakeholder management, negotiation and influencing skills Workshop preparation and facilitation experience Strong written and oral communication Led or supported User Acceptance Testing Solutions focused with a can do approach Self-starter, pro-active and enjoys a fast paced environment Microsoft office, particularly excel and Visio technical skills Our client have a friendly and collaborative culture, and they are known for their high retention and engagement. You will have the opportunity to develop your skills alongside like-minded professionals, many of which have been in the business for many years. Job Title: Business Analyst Location: Liverpool, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. . Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
Jul 27, 2021
Full time
Technical Business Analyst - Fully remote (Business analyst, seniour business analyst, BA, business analyst consultant, product manager, product owner, business analysis, agile, product, Jira, customer journey). Are you a Business Analyst or Product Owner looking to take on a new role which is professionally and personally rewarding? Have you got good experience working within agile teams and want a new exciting opportunity working with a highly regarded company? TEKsystems are partnering with one of the UK's largest law firms in their search for a permanent Business Analyst. Our client is looking for an individual who can foster close relationships with stakeholders, elicit requirements and facilitate workshops. Our Ideal person: Proven analytical and research skills Experience of process design/re-engineering, requirements gathering and impact assessments Experience of data analysis and data mapping Knowledge of project life cycles, project delivery and change planning - experience in Agile and/or Waterfall environments Excellent stakeholder management, negotiation and influencing skills Workshop preparation and facilitation experience Strong written and oral communication Led or supported User Acceptance Testing Solutions focused with a can do approach Self-starter, pro-active and enjoys a fast paced environment Microsoft office, particularly excel and Visio technical skills Our client have a friendly and collaborative culture, and they are known for their high retention and engagement. You will have the opportunity to develop your skills alongside like-minded professionals, many of which have been in the business for many years. Job Title: Business Analyst Location: Liverpool, UK Rate/Salary: .00 GBP Yearly Job Type: Permanent Trading as TEKsystems. Allegis Group Limited, Bracknell, RG12 1RT, United Kingdom. No. . Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at our website. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go our website. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice on our website for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield.
RPG Analyst Programmer Our client who are a well-known and well respected UK brand have an excellent opportunity for an experienced and passionate RPG Analyst Programmer. The RPG Analyst Programmer will work alongside the existing, close knit team to get up to speed on the clients bespoke systems and will be given the opportunity to make a difference in both project and BAU work. The client themselves have sustained continuous growth throughout 2020 and early 2021 and the opportunity to join a business of this magnitude that still maintains its family ethos is one not to miss! Skills required: RPG ILE development background Strong communication skills Experience of the full SDLC Experienced in both project and BAU work Able to deal with various levels of stakeholders RPG Analyst Programmer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Jul 27, 2021
Full time
RPG Analyst Programmer Our client who are a well-known and well respected UK brand have an excellent opportunity for an experienced and passionate RPG Analyst Programmer. The RPG Analyst Programmer will work alongside the existing, close knit team to get up to speed on the clients bespoke systems and will be given the opportunity to make a difference in both project and BAU work. The client themselves have sustained continuous growth throughout 2020 and early 2021 and the opportunity to join a business of this magnitude that still maintains its family ethos is one not to miss! Skills required: RPG ILE development background Strong communication skills Experience of the full SDLC Experienced in both project and BAU work Able to deal with various levels of stakeholders RPG Analyst Programmer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Opus Recruitment Solutions Ltd
Liverpool, Lancashire
A client of mine with offices in Liverpool and Manchester is looking for a Frontend Developer to join on an initial 3 month contract,you will be responsible for creating and designing dynamic responsive webpage applications in Angular 11. This role is deemed outside IR35, and will require 1-2 office visits per month to their main HQ in Liverpool. Essential: 2+ years of commercial experience using Angular Knowledge of Typescript An advanced level of knowledge in HTML, CSS and Javascript Desirable: GraphQL NodeJS If you or anyone you know is currently in the market for a new contract, please reach out to myself by applying and sending over an updated CV to (see below) or give me a call to discuss the role further.
Jul 27, 2021
Contractor
A client of mine with offices in Liverpool and Manchester is looking for a Frontend Developer to join on an initial 3 month contract,you will be responsible for creating and designing dynamic responsive webpage applications in Angular 11. This role is deemed outside IR35, and will require 1-2 office visits per month to their main HQ in Liverpool. Essential: 2+ years of commercial experience using Angular Knowledge of Typescript An advanced level of knowledge in HTML, CSS and Javascript Desirable: GraphQL NodeJS If you or anyone you know is currently in the market for a new contract, please reach out to myself by applying and sending over an updated CV to (see below) or give me a call to discuss the role further.
Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all. We are looking for a Data Analyst to join our Customer Onboarding team in Liverpool. Here you will work closely with the Customer Complaints Manager and be responsible for end to end root cause analysis and subsequent data correlation and improvement proposals for our Motor and Legal Complaints. This promises to be a fast paced and varied role where you will support the complaint team in the day to day management of complaints and to provide full Client Care assistance to all areas of the business as needed. Responsibilities Include: Responsibility for the data analysis of motor and legal complaints Understanding the reason for complaints and trends across the data Identifying improvement opportunities to drive a reduction in complaints Providing excellent customer service to all internal and external clients. Administrating the investigation, closure and/or reactivation of cases as instructed Assisting with all general enquiries received from members of the public. Supporting the continuous improvement of handling and reducing complaints, by creating, implementing and maintaining new business reporting tools. Eradicating customer pain points through root cause analysis and suggested ideas on process improvements. Ensuring CX targets & performance are clearly visible across the business. To understand market trends and suggest any necessary action. About You; Previous call centre experience in a fast paced environment Face to face or phone based customer service experience Conflict resolution experience or familiarity a must Root cause analysis/trend analysis and proven experience in data analysis Excellent written and verbal communication Ability to show empathy and appease clients in stressful situations Ability to construct written responses with little supervision Quick thinker, able to grasp issues quickly Adaptable to change What we offer in return In return we offer a competitive salary with market leading benefits, and a dynamic agile working environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award-winning law firm. Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.
Jul 27, 2021
Full time
Slater and Gordon are a leading consumer law firm and our mission is to give people easier access to world class legal services. The firm provides specialist legal and complementary services in a broad range of areas and our clients are the centre of it all. We are looking for a Data Analyst to join our Customer Onboarding team in Liverpool. Here you will work closely with the Customer Complaints Manager and be responsible for end to end root cause analysis and subsequent data correlation and improvement proposals for our Motor and Legal Complaints. This promises to be a fast paced and varied role where you will support the complaint team in the day to day management of complaints and to provide full Client Care assistance to all areas of the business as needed. Responsibilities Include: Responsibility for the data analysis of motor and legal complaints Understanding the reason for complaints and trends across the data Identifying improvement opportunities to drive a reduction in complaints Providing excellent customer service to all internal and external clients. Administrating the investigation, closure and/or reactivation of cases as instructed Assisting with all general enquiries received from members of the public. Supporting the continuous improvement of handling and reducing complaints, by creating, implementing and maintaining new business reporting tools. Eradicating customer pain points through root cause analysis and suggested ideas on process improvements. Ensuring CX targets & performance are clearly visible across the business. To understand market trends and suggest any necessary action. About You; Previous call centre experience in a fast paced environment Face to face or phone based customer service experience Conflict resolution experience or familiarity a must Root cause analysis/trend analysis and proven experience in data analysis Excellent written and verbal communication Ability to show empathy and appease clients in stressful situations Ability to construct written responses with little supervision Quick thinker, able to grasp issues quickly Adaptable to change What we offer in return In return we offer a competitive salary with market leading benefits, and a dynamic agile working environment, exposure to industry specialists and the fantastic opportunity to develop a rewarding and successful career with an award-winning law firm. Please Note - Vacancies may close prior to the expiry date displayed, subject to volume of applications received.
Junior Developer £25,000 Liverpool Shortlist Recruitment are looking for a Junior Developer for an award-winning software consultancy based in Liverpool. They are in a sustained period of growth and are looking to add Developers into an already thriving team...... click apply for full job details
Jul 27, 2021
Full time
Junior Developer £25,000 Liverpool Shortlist Recruitment are looking for a Junior Developer for an award-winning software consultancy based in Liverpool. They are in a sustained period of growth and are looking to add Developers into an already thriving team...... click apply for full job details
Software Engineer Salary up to £50k Based in Liverpool The Opportunity This opportunity is for a Software Engineer to join a leading delivery and logistics provider based in Liverpool We have supported this client for a few years now and the Software Team is very stable and the candidates we have placed into the team have remained due to an enjoyable and challenging working environment...... click apply for full job details
Jul 27, 2021
Full time
Software Engineer Salary up to £50k Based in Liverpool The Opportunity This opportunity is for a Software Engineer to join a leading delivery and logistics provider based in Liverpool We have supported this client for a few years now and the Software Team is very stable and the candidates we have placed into the team have remained due to an enjoyable and challenging working environment...... click apply for full job details
Brilliant opportunity for an experienced IT Manager to join a well-established thriving business in Liverpool. We are looking for an operationally focused, IT Manager, who will be responsible for generating innovative ideas, develop IT solutions and support the ambitious growth of the business. The position of IT Manager will be a hands-on role maintaining core IT systems. Duties are likely to include: Monitoring daily operations, including server hardware, software, and operating systems Overseeing the IT budget Coordinating technology installations, upgrades, and maintenance Selecting and purchasing new and replacement hardware and software Testing, troubleshooting, and modifying information systems so that they operate effectively and securely Generating report Assuring all IT activities comply with law & compliance regulations Develop a disaster recovery plan, backup procedures and security of critical business information Stay up to date with technology advancements Manage third party support services Enhance and develop the business intelligence reporting systems The successful candidate will have: Degree in information technology or similar Proven experience in managing IT infrastructure and services Experience with computer networks, network administration, and network installation Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT cyber security 3rd party supplier management skills Ability to implement and improve Business Intelligence Tools Proficient in Microsoft Windows software, including server, office, and exchange Management and leadership skills Multi-tasking and time-management skills, with the ability to prioritize tasks Highly organized and detail-oriented Excellent analytical and problem-solving skills
Jul 27, 2021
Full time
Brilliant opportunity for an experienced IT Manager to join a well-established thriving business in Liverpool. We are looking for an operationally focused, IT Manager, who will be responsible for generating innovative ideas, develop IT solutions and support the ambitious growth of the business. The position of IT Manager will be a hands-on role maintaining core IT systems. Duties are likely to include: Monitoring daily operations, including server hardware, software, and operating systems Overseeing the IT budget Coordinating technology installations, upgrades, and maintenance Selecting and purchasing new and replacement hardware and software Testing, troubleshooting, and modifying information systems so that they operate effectively and securely Generating report Assuring all IT activities comply with law & compliance regulations Develop a disaster recovery plan, backup procedures and security of critical business information Stay up to date with technology advancements Manage third party support services Enhance and develop the business intelligence reporting systems The successful candidate will have: Degree in information technology or similar Proven experience in managing IT infrastructure and services Experience with computer networks, network administration, and network installation Proficient in computer hardware, cabling installation and support, wireless technology applications and interface, and IT cyber security 3rd party supplier management skills Ability to implement and improve Business Intelligence Tools Proficient in Microsoft Windows software, including server, office, and exchange Management and leadership skills Multi-tasking and time-management skills, with the ability to prioritize tasks Highly organized and detail-oriented Excellent analytical and problem-solving skills
Job Description Oracle Software Engineer Position Description If your programming skills are matched by an enthusiasm for problem-solving and your communication skills are as creative as your coding, there's a digital revolution underway in the UK that could use your help. We are looking for a skilled Oracle Software Engineer to join us, working on a key secure project in Liverpool...... click apply for full job details
Jul 27, 2021
Full time
Job Description Oracle Software Engineer Position Description If your programming skills are matched by an enthusiasm for problem-solving and your communication skills are as creative as your coding, there's a digital revolution underway in the UK that could use your help. We are looking for a skilled Oracle Software Engineer to join us, working on a key secure project in Liverpool...... click apply for full job details
Job Title: Desktop Support Technician Salary: £19,000 - £25,000 D.O.E Working Hours: Monday to Friday shift rota covering business hours; 08:00 to 21:00 1 in 3 Saturdays; 09:00 to 17:30 Place of Work Formby, with travel to other sites as required Purpose of the Role: To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution ...... click apply for full job details
Jul 27, 2021
Full time
Job Title: Desktop Support Technician Salary: £19,000 - £25,000 D.O.E Working Hours: Monday to Friday shift rota covering business hours; 08:00 to 21:00 1 in 3 Saturdays; 09:00 to 17:30 Place of Work Formby, with travel to other sites as required Purpose of the Role: To be the first point of contact for all IT issues, security incidents and requests from within the business, aiming to first time resolution ...... click apply for full job details
QA Automation Tester £40,000 Liverpool ShortList Recruitment are looking for a QA Automation Tester to join a well-established software house based in the heart of Liverpool. The successful candidate will be responsible for build automation test scripts targeting web and mobile applications, as well as completing manual and regression testing tasks when required...... click apply for full job details
Jul 27, 2021
Full time
QA Automation Tester £40,000 Liverpool ShortList Recruitment are looking for a QA Automation Tester to join a well-established software house based in the heart of Liverpool. The successful candidate will be responsible for build automation test scripts targeting web and mobile applications, as well as completing manual and regression testing tasks when required...... click apply for full job details
Accountable Recruitment are delighted to be recruiting for a Proclaim Developer to join a thriving Law Firm in the heart of Liverpool City Centre. The role: Proclaim Developer Location: Liverpool Job Type: Full Time, Permanent Salary: Negotiable depending on experience (up to £60,000) Develop, set and maintain Proclaim coding standards Build and update existing screens Work w...... click apply for full job details
Jul 27, 2021
Full time
Accountable Recruitment are delighted to be recruiting for a Proclaim Developer to join a thriving Law Firm in the heart of Liverpool City Centre. The role: Proclaim Developer Location: Liverpool Job Type: Full Time, Permanent Salary: Negotiable depending on experience (up to £60,000) Develop, set and maintain Proclaim coding standards Build and update existing screens Work w...... click apply for full job details
Campus Support Technician £18,600 per annum (£14,880 pro-rata) Part-time, permanent 32 hours per week (0.8 FTE) SAE Liverpool SAE is part of the Navitas Group, which is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programmes, training, workforce education and student recruitment...... click apply for full job details
Jul 27, 2021
Full time
Campus Support Technician £18,600 per annum (£14,880 pro-rata) Part-time, permanent 32 hours per week (0.8 FTE) SAE Liverpool SAE is part of the Navitas Group, which is a diversified global education provider that offers an extensive range of educational services for students and professionals including university programmes, training, workforce education and student recruitment...... click apply for full job details
Full Stack C# .NET Developer Flexible working available with this superb career opportunity, which includes the option of flexible start and finish times, hybrid working if you prefer to spend some time working from home, and consideration will be given to individuals who would prefer to work full time hours over a 4-day week...... click apply for full job details
Jul 27, 2021
Full time
Full Stack C# .NET Developer Flexible working available with this superb career opportunity, which includes the option of flexible start and finish times, hybrid working if you prefer to spend some time working from home, and consideration will be given to individuals who would prefer to work full time hours over a 4-day week...... click apply for full job details
C# .NET / SQL Software Developer Senior & Lead C# Software Engineer My client is a fast paced and mature software development group within a FMCG / Logistics environment. They have a variety of new projects and part of a number of both large projects and quick business critical projects both in Backend and Web API and Mobile (Xamarin) type projects...... click apply for full job details
Jul 27, 2021
Full time
C# .NET / SQL Software Developer Senior & Lead C# Software Engineer My client is a fast paced and mature software development group within a FMCG / Logistics environment. They have a variety of new projects and part of a number of both large projects and quick business critical projects both in Backend and Web API and Mobile (Xamarin) type projects...... click apply for full job details
nmcn work in partnership and collaboration with our customers, to deliver major built environment and critical national infrastructure projects across the UK. Our specialist engineering and construction teams bring multi-sector innovation and technical skill - from building and highways, to large-scale water networks and treatment plants...... click apply for full job details
Jul 27, 2021
Full time
nmcn work in partnership and collaboration with our customers, to deliver major built environment and critical national infrastructure projects across the UK. Our specialist engineering and construction teams bring multi-sector innovation and technical skill - from building and highways, to large-scale water networks and treatment plants...... click apply for full job details
We have an exciting opportunity for a Community Delivery Manager to join us to manage our Liverpool delivery region. You'll be aligned to one or more of our Delivery Units and that's where couriers go to collect your parcels. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals eve...... click apply for full job details
Jul 27, 2021
Full time
We have an exciting opportunity for a Community Delivery Manager to join us to manage our Liverpool delivery region. You'll be aligned to one or more of our Delivery Units and that's where couriers go to collect your parcels. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals eve...... click apply for full job details
Java Developer - Data Platform Remote £80,000-£99,000 + Progression + Pension + Healthcare + Holiday + Training Excellent opportunity for a Java Developer with experience with Kafka, Spark and S3, to join a Silicon Valley success story looking to create the best Software Development Team in Europe offering varied and interesting work, collaboration with some of the best Developers in the wo...... click apply for full job details
Jul 27, 2021
Full time
Java Developer - Data Platform Remote £80,000-£99,000 + Progression + Pension + Healthcare + Holiday + Training Excellent opportunity for a Java Developer with experience with Kafka, Spark and S3, to join a Silicon Valley success story looking to create the best Software Development Team in Europe offering varied and interesting work, collaboration with some of the best Developers in the wo...... click apply for full job details
CK Group are recruiting for a QA Administrator to join a global healthcare provider to hospitals, clinics and homes, based in Liverpool on a on a contract basis for 6 months. Salary: Hourly £10.20 Admin Specialist Role: Perform archiving activities and control document reconciliation...... click apply for full job details
Jul 27, 2021
Contractor
CK Group are recruiting for a QA Administrator to join a global healthcare provider to hospitals, clinics and homes, based in Liverpool on a on a contract basis for 6 months. Salary: Hourly £10.20 Admin Specialist Role: Perform archiving activities and control document reconciliation...... click apply for full job details
Cyber Security Analyst Big things are happening at Riverside and we want some truly outstanding people to join us on the next phase of our Digital Business journey. We've created exciting new roles to build on our programmes to drive customer benefit through our Salesforce digital presence and our growing colleague capability through Oracle HCM and Microsoft 365...... click apply for full job details
Jul 27, 2021
Full time
Cyber Security Analyst Big things are happening at Riverside and we want some truly outstanding people to join us on the next phase of our Digital Business journey. We've created exciting new roles to build on our programmes to drive customer benefit through our Salesforce digital presence and our growing colleague capability through Oracle HCM and Microsoft 365...... click apply for full job details
Data Analysis Manager At Riverside, we understand the power of data and how we can use it to deliver great customer experiences and transform people's lives. We've made great strides in this space already, investing in some leading-edge tech in recent years. But we want to continue to raise the bar, delivering a fantastic data asset and the capabilities to use that data innovatively to deliver grea...... click apply for full job details
Jul 27, 2021
Full time
Data Analysis Manager At Riverside, we understand the power of data and how we can use it to deliver great customer experiences and transform people's lives. We've made great strides in this space already, investing in some leading-edge tech in recent years. But we want to continue to raise the bar, delivering a fantastic data asset and the capabilities to use that data innovatively to deliver grea...... click apply for full job details
Agile Portfolio Lead At Riverside, we never stand still as we constantly transform and improve to benefit both our customers and colleagues. We want to be easier to do business with, delivering, high-quality, value-added products to improve our service, simplify interactions and limit waste. Our lean, agile and flexible approach empowers our teams to drive innovation, make their own decisions and t...... click apply for full job details
Jul 27, 2021
Full time
Agile Portfolio Lead At Riverside, we never stand still as we constantly transform and improve to benefit both our customers and colleagues. We want to be easier to do business with, delivering, high-quality, value-added products to improve our service, simplify interactions and limit waste. Our lean, agile and flexible approach empowers our teams to drive innovation, make their own decisions and t...... click apply for full job details
Network Engineer Liverpool £300 per day This role is Inside IR35 My client is searching for an experienced Network Engineer for a minimum contract of 6 months. The successful network specialist will have experience of supporting and building secure networks using all of: * Experience with HPE/ Comware7 networking in a Data Centre environment * OSPF, BGP Routing Protocols * Experience configuring QoS ...... click apply for full job details
Jul 27, 2021
Seasonal
Network Engineer Liverpool £300 per day This role is Inside IR35 My client is searching for an experienced Network Engineer for a minimum contract of 6 months. The successful network specialist will have experience of supporting and building secure networks using all of: * Experience with HPE/ Comware7 networking in a Data Centre environment * OSPF, BGP Routing Protocols * Experience configuring QoS ...... click apply for full job details
Ultra Security Systems Limited
Liverpool, Lancashire
We have a permanent vacancy available for a Security Systems Engineer Good rates of pay and conditions 37 1/2 hours per week One week ... ..... click apply for full job details
Jul 27, 2021
Full time
We have a permanent vacancy available for a Security Systems Engineer Good rates of pay and conditions 37 1/2 hours per week One week ... ..... click apply for full job details
Process Architect - Process Mapping - Financial Services This is a 6 months contract opportunity working for our financial services client in Liverpool paying up to £520/day (via umbrella). The successful candidate will have a proven track record in managing a Process Mapping function or working within a project to deliver this...... click apply for full job details
Jul 27, 2021
Contractor
Process Architect - Process Mapping - Financial Services This is a 6 months contract opportunity working for our financial services client in Liverpool paying up to £520/day (via umbrella). The successful candidate will have a proven track record in managing a Process Mapping function or working within a project to deliver this...... click apply for full job details
Oscar Associates (UK) Limited
Liverpool, Lancashire
Vacancy: Senior BI Developer Skills: SQL, SSRS, SSIS, PowerBI Location: Liverpool Package: Salary up to £55,000 plus benefits Work Pattern: 1 day a week in the office, the rest is up to you. The Role Oscar Technology have a brand-new role for a Senior BI Developer for a well-known organisation in Liverpool...... click apply for full job details
Jul 27, 2021
Full time
Vacancy: Senior BI Developer Skills: SQL, SSRS, SSIS, PowerBI Location: Liverpool Package: Salary up to £55,000 plus benefits Work Pattern: 1 day a week in the office, the rest is up to you. The Role Oscar Technology have a brand-new role for a Senior BI Developer for a well-known organisation in Liverpool...... click apply for full job details
Opus Recruitment Solutions Ltd
Liverpool, Lancashire
A client of mine with offices in Liverpool and Manchester is looking for a Frontend Developer to join on an initial 3 month contract,you will be responsible for creating and designing dynamic responsive webpage applications in Angular 11. This role is deemed outside IR35, and will require 1-2 office visits per month to their main HQ in Liverpool...... click apply for full job details
Jul 27, 2021
Contractor
A client of mine with offices in Liverpool and Manchester is looking for a Frontend Developer to join on an initial 3 month contract,you will be responsible for creating and designing dynamic responsive webpage applications in Angular 11. This role is deemed outside IR35, and will require 1-2 office visits per month to their main HQ in Liverpool...... click apply for full job details
