195 jobs found in Derby

My client is looking for a 1st line IT Support Technician to join them on a contract basis. The contract will initially be 3 months with the option to go permanent at the end. The role will initially be on-site (in Derby), and you may be given the option to be fully remote. I am looking for anyone with at least 1 year of experience in IT Support but I am willing to look at juniors too. The ideal candidate will have experience in the following: - Active Directory - Azure and Sharepoint - Outlook Troubleshooting - Desktop support on Microsoft Windows and Office applications - End-user IT Support - Great communication skills If you have the relevant experience and are interested in this role, please send me your updated CV and day rate expectations, and I will be in contact shortly!

Security Analyst (SOC) East Midlands Based Exciting new job opportunity as permanent Security Analyst (SOC) with well known client in Derby! Are you able to provide high-quality security services to users of information and communications technology? If so, this may be the job for you! Responsibilities include but not limited to: - Providing end to end resolution of incidents, including detection and triage as required. - Ensuring integrity and security of IT infrastructure and protecting information systems across global IT estates - Working with colleagues outside of SOC, providing feedback to improve the maintenance and tuning of the security tooling. 1-2 years experience in IT support and understanding of defensive security tools, and Microsoft server and client technologies are essential. Strong communication skills are also preferable. The role is full time, based on 37.5 hours per week. Shift patterns are on a rotation basis of 12 hour shifts, including night shift, and training is provided both internally and externally, along with certification. UK Government Security Clearance is mandatory. If not held already, it will need to be in place before the start. This opportunity is perfect for someone who would love to work for an esteemed company and who thrives in a team, as well as on their own. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

.Net Developer Derby Permanent to £45,000 (DOE) .Net Developer needed for a permanent career opportunity located in Derby. Hybrid remote working (WFH) will be available. Start ASAP ideally Feb/March 2022. Our client is open to hiring candidates at all levels, from Graduate, Mid through to Senior-level. Key experience + responsibilities will include: Strong hands-on C#, ASP.NET, .NET Core and MVC skills preferred. Technical Stack: Entity Framework, JSON, HTML, CSS, Mobile First Design, JavaScript, Stripe API, Agile methods. Designing + implementing and improve pages and features on the website. Ensuring source code remains maintainable + clean. Creating responsive web pages that can be viewed across various devices. Further details to be provided at phone/MS Teams interview.

.Net Developer Derby Permanent to £45,000 (DOE) .Net Developer needed for a permanent career opportunity located in Derby. Hybrid remote working (WFH) will be available. Start ASAP ideally Feb/March 2022. Our client is open to hiring candidates at all levels, from Graduate, Mid through to Senior-level. Key experience + responsibilities will include: Strong hands-on C#, ASP.NET, .NET Core and MVC skills preferred. Technical Stack: Entity Framework, JSON, HTML, CSS, Mobile First Design, JavaScript, Stripe API, Agile methods. Designing + implementing and improve pages and features on the website. Ensuring source code remains maintainable + clean. Creating responsive web pages that can be viewed across various devices. Further details to be provided at phone/MS Teams interview.

Power Platform Consultant Nigel Frank International have partnered with a Microsoft Gold Partner to hire a talented Power Platform Consultant to join their team. Our client is a global IT and technology consultancy with offices around the world but they are looking to expand their workforce in the UK. Our client works with customers who have a large impact on the wider society and communities and they assist by using the cloud to create solutions which create innovative ways to migrate and optimise collaborative environments. The role on offer gives the right candidate the chance to work with clients to implement Microsoft Power platform solutions with a wider digital transformation. You will be responsible for working with technical developers of Azure and Power Platform components to make use of those in your solutions, supporting the software development lifecycle of Power Platform solutions as well as this you will be required to build and design low code solutions to support automation as well assisting clients to utilise Power Automate and redefine business processes. You will be in charge of your own workload and using your time to speak with customers to understand their needs and find the best possible solution to achieve this. The successful candidate will have: Knowledge of M365, Power Platform, JavaScript, Powershell, .NET and C# Experience in developing modern apps Good knowledge of Azure Knowledge of automating business processes with Power Automate Ability to use Canvas Apps and Model Driven Advanced understanding of Microsoft Office Suite A strong focus on customers and what they need Be able to adapt to different people and situations Experience with API or Rest services integrations Experience with Microsoft Sharepoint Development The role on offer is a permanent role that can be hybrid or remote working with the candidate being able to gain security clearance. The benefits include a salary of up to £60k If you or someone you know is interested, please get in touch with an updated cv

Day Rate: £200 - £225 (Outside IR35) Length: 4 Months (Remote with occasional site visits to Derbyshire) I am working an exciting role with a Midlands based design agency who are looking to bring on a WordPress developer. They are looking for the following skillset: - PHP - WordPress - Mailchimp integration The successful developer will need to have the full right to work in the UK. If you are interested in hearing ore about the role, please apply with your most up-to-date CV.

Technical Support Full Time, Permanent Derby City Centre, Hybrid Working 2/3 days a week from home Salary Circa £20,000 - £26,000 Per Annum D.O.E Monday - Friday 9.00am - 5.00pm **MUST HAVE ACCESS TO FULL UK DRIVING LICENCE AND CAR AS THERE WILL BE OCCASIONAL TRAVEL** Our client is a growing company with plans to expand their business and small team. This role is ideal for someone with previous technology support and customer service experience. This is a high performance role and the ideal candidate is someone who is a proven problem solver and can use their initiative. You will be a self starter, someone who can hit the ground running and help the business grow. Responsibilities: Answer customer calls for first line phone/email/video support Managing support tickets, finding a resolution and making the customer happy Working with engineering team to fix on-site issues Warranty liaison between customer and vendor Remotely monitor and update customer's systems Work with engineering team to create technical schematics/diagrams pre install Coordination of equipment and resources on-site, pre and post install customer liaison Experience: Someone that is a proven problem solver, with good initiative Determined and tenacious Good with customers - will not stop until the customer is happy Passionate about technology and eager to learn Attention to detail Capable of managing yourself, a good team player and happy to work in a small business, sometimes with a remotely based team Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Azure Cloud Architect- 75-80k - Hybrid Do you want to help a company totally revamp its systems and move to a cloud-first approach? In this role, you will be working with a large financial services company that is going through a huge transformation. They need your skills to really drive the move to a cloud-first approach utilising Azure. You will be joining at the very start of this transformation and can make a real difference. The role will be client-facing and you will be taking requirements from stakeholders and converting them into designs to pass onto the rest of the team. If you have some experience of the following that would be helpful: -Infrastructure-as-Code (IaC) provision and CI/CD delivery pipelines -Demonstrable experience delivering enterprise-grade Hybrid-Cloud hosted infrastructure in public cloud environments -Excellent understanding and a good level of competency of good practice in the end-to-end processes of designing, building, testing and releasing solutions. -Azure transformations. You might be an Azure Architect now which is fantastic. However, we are also open to someone who is a strong Azure platform Engineer who wants to make the step up. This role can be based anywhere in the UK however some occasional travel to Warrington may be required. So if you want to get involved in a large Azure project then click apply or get in touch: / Linkedin/

Culture Recruitment Group is recruiting a new team of full-time IT Support Technicians for an inclusive IT Business Services company in Derby. The IT Support Technician role comes with a salary of £20,000-23,000. Full training and support for your professional development will be provided to enable you to become a credible IT Support Technician. You will be resolving 1st Line queries and building up great relationships with clients from day one. Some of your day to day 1st Line Support responsibilities will include answering client requests via telephone and email and maintaining a customer focused service through the lifecycle of each ticket by managing customer expectations and keeping the customer informed of progress. You will also be triaging and troubleshooting customer issues with telephone support, gathering and analysing information to identify and resolve as quickly as possible, and accurately logging service desk tickets. Previous experience in customer would be ideal for this IT Support Technician position. You should have good problem-solving, analytical and diagnostic skills for problem resolution and root cause analysis. A good working knowledge of Microsoft products Outlook, Excel, PowerPoint, etc. and the ability to work as a part of a team as well as on your own initiative will be key to success. There are two patterns available for this role, Mon - Fri, 1300pm - 2200pm and Mon, Tues, Wed, Fri, Sat - 1200pm - 2100pm. In addition to the salary of £20,000-23,000, you will have access to excellent training and development opportunities and benefits dependent on experience. If you are interested in applying for this 1st Line Support Technician job in Derby, please get in touch with Culture Recruitment Group today. At Culture Recruitment Group, we're here to build genuine connections with our clients, candidates, and suppliers. It's about making a difference - to someone's career, to a business's bottom line, to a person's life. We care about the future of the candidates we place, the growth of the businesses we work with, and our team because our business wouldn't work without them. Culture recruitment will provide clients with a Wow service across our core disciplines of Marketing Digital, UX Product, Sales, HR, Finance and Operations.

Do you consider yourself a bit of a tech expert and would like your first role within IT Support? Culture Recruitment are pleased to be working on recruiting a brand new team of numerous IT Support Technicians for an IT Business Services company in Derby. From starting the position you will be receiving full training and support development to enable you to become a credible IT Support Technican resolving 1st Line queries and building up great relationships with clients from day one. As a successful candidate, you will have a great opportunity to work with global companies and in return we will offer excellent development opportunities. Full training of the service processes will be provided. Day to day responsibilities of the IT Support Technican include: Answering client requests via telephone and email Maintaining a customer focused service though the lifecycle of each ticket by managing customer expectations by keeping customer informed of progress Triaging and troubleshooting customer issues with first class telephone support, gathering and analysing information to identify and resolve as quickly as possible Classifying tickets accurately and prioritise In lines with Service Level Agreement Logging service desk tickets, ensure all information is correctly captured, assign the correct priority and status to the ticket Liaising with external support companies and suppliers where necessary Updating tickets accurately and ensure tasks are progressed through to a satisfactory conclusion Key Attributes for the IT Support Technician to include: Previous customer service skills Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.) Ability to work as a part of a team and own initiative Ability to prioritise tasks and projects Accuracy and attention to detail Highly motivated, flexible and committed attitude who enjoys working in a fast-paced environment Able to understand and follow standard documented processes The position is based in Derby (near Wyvern Business Park), and paying between £20,000 - £23,000 dependent on experience. There are two shift patterns please see below: Role 1: Mon - Fri, 13:00pm - 22:00pm Role 2: Mon, Tues, Wed, Fri, Sat - 12:00pm - 21:00pm If you are interested in applying please do so using the links below. We look for applications from candidates with Customer Service experience, 1st Line Support, IT Support Technician

Cordius is working with a renowned IT MSP based in Derby, Pride Park. They are going through a wave of expansion and are currently looking for 2nd Line Support Engineer to join their team. Location: Derby, Pride Park Salary: £25,000 - £32,000 Hours: Mon - Fri, 13:00pm - 22:00pm OR Mon, Tues, Wed, Fri, Sat - 12:00pm - 21:00pm The successful candidate will be responsible for the delivery and coordination of IT services to company's national and international customers and partners - in return, company will offer excellent development opportunities and provide full training. Responsibilities: Answer client requests via telephone and email Maintain a customer focused service though the lifecycle of each ticket by managing customer expectations by keeping customer informed of progress Triage and troubleshoot customer issues with first class telephone support, gathering and analysing information to identify and resolve as quickly as possible Classify tickets accurately and prioritise In lines with Service Level Agreement Log service desk tickets, ensure all information is correctly captured, assign the correct priority and status to the ticket Liaise with external support companies and suppliers where necessary Update tickets accurately and ensure tasks are progressed through to a satisfactory conclusion Experience/ Skills: Minimum of 5 years' of End User IT Support Experience Active Directory Admin skills/ experience Azure and SharePoint backend experience Outlook troubleshooting - sync Issues and e-mails experience Desktop support on Microsoft Windows & Office application stack Previous customer service skills Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.) Ability to work as a part of a team and own initiative Ability to prioritise tasks and projects Accuracy and attention to detail Highly motivated, flexible and committed attitude who enjoys working in a fast-paced environment Able to understand and follow standard documented processes

Junior Dynamics ERP Consultant, £35,000 + Fully Remote Working Pearson Carter are working with a prestigious Microsoft Dynamics AX/D365 F&O Gold Partner based in Derby. Due to continued rapid expansion this globally recognised partner is looking to expand their team with a Junior Dynamics ERP Consultant who will work closely with the partner and other consultants to help the client execute their vision and gain the knowledge required step up to the next level. They offer a very competitive salary package of up to £35K + UNLIMITED ANNUAL LEAVE Get in touch if you're looking for your next opportunity! Learned Responsibilities: Working on full life cycle D365 F&O Projects Get involved in Process Management, Requirements Gathering, Implementation, Testing & Support. Perform analysis based on specialist knowledge. An understanding of Microsoft Stack (Power Apps, Flow, Power BI) Implement agreed actions and ensure they are executed correctly. Desired Experience: Microsoft Dynamics Experience (across any division) Experience with Finance, Supply Chain, Sales and Warehousing. General Implementation experience. Data Mapping and Data Migration experience Salary They offer a very competitive salary package of up to £35K as well as Private healthcare, Bonus and Remote working. Location This MS Gold Partner has their main office based in the Derby with a fully flexible work environment. How to Apply Please apply asap with your CV to be considered for this position. You can also get in touch with me on or at . Pearson Carter is the Global Leader in Microsoft Dynamics AX/D365 F&O with specialist roles across the globe - Keywords: D365, Finance and Operations, Dynamics 365, Microsoft Dynamics AX, Axapta, Dynamics AX, Microsoft AX, Dynamics AX Jobs, Axapta Jobs, AX 2009, AX 2012, D365 F&O, F&O, End User, Microsoft Gold Partner, Consultant, Functional, Functional, London, Manchester, Leeds, Newcastle, Edinburgh, Surrey, Kent Sussex, Hertfordshire, Bedfordshire, Essex, Reading Oxfordshire.

.NET Developer, .NET 5, C#, Agile - Derby (Tech stack: .NET Developer, .NET 5, ASP.NET, C#, React, Angular 11, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2019, Programmer, Engineer, Architect, .NET Developer) We're pleased to announce the arrival in the UK of one of Silicon Valley's most successful and exciting brands. They're at the heart of the Internet, helping the most innovative companies remove the complexities of delivering any experience, to any device, anywhere. Having setup an R&D centre in the UK they are looking to hire several .NET Developer at all levels who are passionate about developing revolutionary software solutions. .NET Developer applicants should have commercial experience with: .NET, .NET Core 3.1 / ASP.NET MVC, C#, SQL Server and Agile. Full training will be provided into: .NET 5, JavaScript, React, Angular 11, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. If you're dedicated to the youthful optimism of problem solving through intellectual curiosity, collaboration and commitment this could be the role for you. Our client is growing quickly. If you'd like to work in a culture where hard work and innovative ideas are consistently rewarded, join them and help shape the future of the hyperconnected world. Location: Derby / Remote Salary: £40 - £55k + Bonus + Car + Benefits To apply for this position please send your CV to Richard Gibson at Noir. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!

.NET Developer, C# - Global Technology Brand - Derby (Tech stack: .NET Developer, .NET 5, ASP.NET, C#, WPF, React, Angular 11, Microservices, Azure, Web API 2, Entity Framework, Agile, Programmer, Engineer, Architect, .NET Developer) Our clients fascinating story dates back to 1981; today they have fast become one of the most instantly recognised technology brands across the globe. Their success has been built upon their reputation for developing revolutionary .NET software products that utilise cutting edge technologies. Having recently allocated a £2 billion annual R&D budget to fuel the invention of products, solutions and new technologies they are looking to expand their award winning .NET software development team. We are seeking .NET Developer candidates with experience of either web application development (.NET Core 3.1 / ASP.NET MVC, C#) or winforms / WPF (C#) development. Additional skills in SQL Server are required. Our client will provide you with training into: .NET 5, WPF, MVVM, Prism, JavaScript, React, Angular 11, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2019. You will follow the firms official career progression programme. This is coupled with 18 days of dedicated technical training per year, bi-annual pay reviews and trips to Tech.Ed. Our client offers a truly refreshing working environment including a free juice bar, casual dress, background music while you work, flexible working hours and some home working. Location: Derby / Remote Salary: £30k-65k + Bonus + Pension + Benefits To apply for this position please send your CV to Richard Gibson at Noir. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!

Are you an Azure DevOps enthusiast looking to develop a Microservice architecture for an incredibly well-known firm who are the market leader within their sector? Do you want to join a truly enterprise-scale, Cloud-first focused environment where technology is absolutely at the heart of what the company do? Then look no further! I'm after x4 DevOps Engineers who are absolutely at the top of their game in Azure to join my client at a very busy and exciting time. There's a huge investment into their DevOps practice as they continue to grow at an outstanding pace! You'll be able to manage Azure Infrastructure through a true "infrastructure as code approach" leveraging ARM, Powershell and Azure. Naturally, you'll also be able to maintain container-based solutions with Kubernetes.. Docket and Istio. You'll join a multidisciplinary team working closely with an array of incredibly talented Software Engineers, QA's who you will work in collaboration with to develop their Cloud infrastructure and support their aspirations for continuous delivery. The culture here is one of openness and honestly, with very little hierarchy. They essentially treat their people really well and this is reflected through their outstanding retention rates across the business. They not only heavily invest into their IT and Digital applications, but also into the people behind them! It strikes me as the type of environment where you will be given a lot of ownership, autonomy and your voice will most certainly be heard and valued. I am looking for Engineers with vision. This is key, as your remit will be to look at how my client can constantly improve their Cloud offering on a global and national scale! You will be an advocate of Agile and passionate about using industry best practices - always doing things "the right way"! In return you will receive up to £70,000 plus an array of benefits including 26 days holiday (plus bank hols), pension scheme, onsite gym and restaurant and much more. They are also taking a flexible approach to working including 3 days working from home - they'd like you to spend a couple of days in their cracking, state-of-the-art offices in North Derby. Contact Laura at Modis in Nottingham today for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

IT Support Analyst - Derby IT Support Analyst required for a leading organisation based in the UK, where you will be responsible for providing 2nd line IT support for a variety of end-users, working as part of a wider IT support team. As well as responding to a range of incidents, you will also play a part in assisting with the deployment of the latest technologies and applications within the company. The ideal candidate for this role will have excellent customer service skills and be able to create positive and helpful interactions with colleagues along with skills within technology. A previous position within an IT Support role would be highly desirable. Key responsibilities Log inbound calls and requests, whether speaking to a colleague in person, by phone or via online systems, capturing enough information to make the resolution of the call as effortless as possible. Resolve calls personally or allocate calls to colleagues in IT after notification & collaboration Carry out regular tasks needed for the support and maintenance of the company's systems Experience supporting users across remote locations. Use of remote access/desktop tools Continuously develop own skills and capabilities to maximise the number of calls that can be resolved personally. Keep colleagues up to date with progress on calls, taking accountability on behalf of the team for meeting commitments. Provide reporting to the IT team in support of the goals of continuous service improvement. Key skills Good administrative skills with a knowledge of Microsoft Word, Excel and Outlook Able to demonstrate capability in both the customer service and technology aspects of the role An enthusiastic attitude with a desire to learn and develop Good communication skills, both written and oral with a professional and comfortable approach dealing with all colleagues Excellent time keeping and attendance Able to adopt flexible working patterns, working outside of normal hours if required ITIL Foundation Qualification. Microsoft 365 Certified: Enterprise Administrator Expert. Windows Server experience 2008 - 2019. Telecommunication support including MS Teams, VOIP and videoconferencing. Mobile device support: Android and/or iOS. The salary my client is offering for this position is between £20,000 and £28,000 depending on experience. Interested?! Send your up to date CV to Kieren McAndrews at Crimson for review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers. Crimson are acting as an employment agency in regard to this vacancy

AV Engineer/AV Installation Engineer required for a position based in Derby with client site travel, salary £25-35K + company vehicle + paid travel + overtime + training + benefits. You will predominantly be working on client sites in the Midlands, and along the M1 corridor You will be based on site approximately 90-100% of the time. There are also good opportunities for overtime available. You will be provided with a company vehicle and fuel card. You will also be paid for all travel time to and from site. Skills required: Crestron Mercury/Flex or similar - Microsoft Zoom/Teams kit Crestron Toolbox/NVX/DM etc. or similar Logitech - Microsoft Zoom/Teams kit Experience around the following is highly desirable: Cisco Video Conferencing Polycom Configuring network Switches Audio processor configuration (Biamp or QSC) Responsibilities: AV on site installation Pre site configuration and testing Onsite testing and commissioning Reviewing of technical documentation There may be the need to assist in other areas of the business as required such as cable running/rack building etc.

Lead IT Engineer Nr Derby Permanent £35,000 - £50,000 (DOE) Lead IT Engineer needed for a permanent career opportunity based near Derby. Strong Server, Networking, IT Infrastructure + customer-facing skills preferred. A chance to join an established MSP/IT services business supporting a range of Midlands-based clients. Start ideally in Feb/March 2022. Key experience + tasks will include: A varied lead IT role supporting clients across a range of Microsoft technologies + industry sectors. IT Managed Service Provider (MSP) company experience strongly preferred. Deployment, migration, support + maintenance of Microsoft environments (both on-prem and Cloud based). Acting as the 3rd line escalation point for the IT Support Team. Delivering a mix of 3rd line technical support + IT project migrations, upgrades, deployments + implementations for external clients. Technical Skills: Windows Server, Azure, Terminal Server, O365, MS Exchange Clusters, Hyper-V Clusters, VMware, Networks, IT Infrastructure, VLAN, Firewalls. Soft Skills: customer-facing, approachable, organised, analytical, problem-solving, multi-tasking, planning + self-motivated. Experience of working for IT Managed Service Providers (MSP) strongly preferred. MCSE or MCITP qualifications preferred but not essential. Full UK Driving Licence + willing to travel to multiple customer sites.

Application Support We are working with a non-profit making provider of urgent care and out of hour's services, since 1989 the organisation has grown and developed within the East Midlands, including Derbyshire, Leicestershire & Northampton, our staff are working in various Hospitals, Urgent Care Centres and GP surgeries. Employing around 1800 staff overall. Operating 365 days a year we are striving to provide caring, high quality, safe and effective healthcare to our patients and the communities we serve in line with our mission. Digital technology and services are at the core of the business, allowing local people access to the high quality care provided by their dedicated and highly motivated workforce. As a member of the Digital team, you will work within a professional and highly motivated group of IT professionals to deliver reliable, resilient IT and Telephony services at operational sites throughout the East Midlands. As the Application Manager you will lead the management and development of clinical and non-clinical software packages used across the organisation to improve the experience of team members, clinical teams and patients. You will have a minimum of 24 months experience in relevant product management setting, and have experience of team leadership in either an internal or outsourced environment. You will be an excellent communicator and problem solver with an ability to work effectively in a demanding operational environment. Due to the wide geographic area across which DHU provides services, some travel may be required. Essential Skills * Relevant work experience in an equivalent product management/application support * Experience of leading multidisciplinary teams both formally and informally to deliver projects. Desirable Experience * ITIL Foundation Certification * Agile PM or equivalent experience * Functional knowledge of the NHS and Urgent Care Services In return, we can offer * Competitive salary and generous holiday entitlement * NHS Pension Scheme membership * Westfield health scheme, childcare vouchers and NHS discounts * Supportive developmental culture * Flexible working hours to achieve the right work/life balance * Commitment to continued personal and professional development Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.

We are recruiting for an SC Cleared IT Hardware Engineer to be based in Derby on long term contract. The main responsibilities will be to fulfil hardware repairs and IMAC services such as device deployment, data transfers and device collection. Windows 10 upgrade experience.

Javascript Developer - negotiable salary - WFH Head office - Ashbourne, England Salary: competitive salary + bonus and Excellent Benefits. A very exciting opportunity has arisen for a passionate and hard-working Developer to join a successful Tech company who specialise in IT and Automotive Software. This position offers part-remote and flexible working hours, but you will be required to attend the office for team meetings. My Client is offering company expensed training in the latest technologies and frameworks so if there is anything on here that you haven't worked with already, don't worry as there are plenty of opportunities to learn! The Role: Full stack Web Development Collaborating with peers, clients and company directors throughout the full SDLC Developing cutting edge solutions in line with new project demands as well as maintaining current ones. The Technologies (Essential): HTML/CSS Javascript Typescript Firebase Bonus Technologies: but not essential React/Node Benefits: 20 Days Holiday Pa + Bank Holidays! 28 Days Company Expensed Certifications. Personal Development Plan Regular Salary Reviews Progression Into A Senior Role Or Management Position Within The Next 4 Years Company Expensed Travel. Company Car Free Gym Membership Attractive Pension Scheme Bonus And Company Profit Share Company Mobile Phone Free Coffee And Beverages In The Office Pc/Laptop Setup Of Your Choice Company Expensed Eye Tests And Glasses Location: Derbyshire With Flexible Wfh Options Monday to Friday - flexible hours to suit you.

Support Engineer (must be SC Cleared), 2nd Line, Second Line, Field Engineer, Floorwalker, Desktop Support, Windows 10, Win10, Office 365, O365 Harris Global are currently looking for a Support Engineer to join our leading client on an initial 5 month contract in Derby. Key skills required: Strong experience across Windows 7 & 10 & Office 365 Provide strong 1st and 2nd line support, escalating when needed Knowledge of office, outlook and general Windows apps Perform incident investigation and resolution on PC's and Printers Perform PC builds when required For more information, please apply now! Support Engineer, 2nd Line, Second Line, Field Engineer, Floorwalker, Desktop Support, Windows 10, Win10, Office 365, O365 MUST BE SC CLEARED

Avanti is currently working alongside an established software company who specialise in the Telecoms industry and work with 100's of suppliers. We are looking for a Full Stack .NET Developer to join their team. You will be working within a growing business alongside other great developers within an Agile Environment. In regards to remote working this is remote role but they would love to see you in the brand new office based just outside Derby for Team meetings once per month. The main purpose of the role will be to help grow and develop the main system but to also get involved in greenfield projects with exciting new tech. Ideally you will be an accurate and methodical self-starter who will share your thoughts on new tech and have experience with mentorship or looking to progress up the ladder. Essential skills: .NET 4.5+ ASP.NET C#/VB.NET SQL/T-SQL HTML WEB API Javascript/Jquery The role is paying up to £50k, is a remote role with benefits such as private healthcare and 23 days holiday plus bank holidays. If you are interested please apply now or contact Ashley Payne at Avanti Recruitment to find out more about the opportunity

You've probably read hundreds of adverts at this point. I imagine you're probably fed up of reading what feels like the same thing, over and over again. So, I'll keep this one short, sweet and to-the-point. I am working with a small-medium sized company in Derby that have had some significant funding to move them to the next level of growth and achievement. They are going through the process of creating new business areas and team structures to support that. They are creating lots of new roles off the back of this, and it seems really quite impressive. Long story, short, they need you to help them get to where they need to be. So, if you are a C# Developer and are looking for a new role that will give you all the good stuff like career progression, a say in how things are developed, interesting work that is valued and needed, working with new shiny tech, full working from home and great colleagues, then please apply for this role- this is what I'm offering you! However, if you are the type of person that needs lots of established structure and rigidity, then this might not be the ideal place for you. Because of the new teams they are creating, the freedom to choose an area you feel best suited to- such as integrations or building new stuff- is real, so please let me know if you have a particular preference. The main tech they use is; C#, .Net Core, Azure (DevOps, Pipelines, Functions, Storage, etc), Octopus Deploy, ORM tech, JavaScript/ TypeScript, React. They, like most companies, have some older applications that need supporting by someone, so if you're happy to do this, then let me know (If you're not, that's ok, just tell me). Their older stuff uses tech like; ASP, Webforms, MVC, MVVM, Knockout, Durandal, TSQL, ADO.Net etc. They adhere to best practices like SOLID principles, design patterns, REST standards, TDD, etc. so it's important you can do this, too. Got to keep those standards high! If you want to go into the office at all, they are in Derby. They have free parking on-site, food trucks that come by at lunch time, break out areas with a pool table and Xbox, and beautiful countryside to go and wander in. If you want/ need to stay at home, that is ok too- they are happy to support this lifestyle. You will have to go into the office once or twice a month for team meetings, 1-2-1s, etc, so please factor that in. As they are recruiting a number of Developers, they are looking at all levels of experience; salaries are roughly as follows; £30k+ range for more junior-level candidates £40k+ range for mid-level candidates £45-50k range for senior-level candidates

Software Engineer C++ {Creative Apps, Arcade Games..} Nottingham - Hybrid Working £70,000 to £90,000 { DOE } + Arcade Games + 35 days holiday + Medical Insurance + More Do you love technology and being creative with code? Do you want to work alongside some of the smartest brains in creative design and develop award winning, cutting edge creative tech of the future? Do you have experience with Objective C or C++? On offer is a unique "once in a lifetime" opportunity to join one of the world's leading and award winning creative software companies currently going through a period of growth and re-development. Working in their "research labs" the successful Software Engineer will be responsible for creating beautiful, reliable and inspiring experiences for customers across the globe! You will have complete autonomy when it comes to flair, design and creativity, as you push the boundaries of what's possible mathematically as well as playing a key role in the future look and feel of the award-winning software, ultimately, leaving your own creative stamp on the world…. This role would suit a Software Developer who has a unique eye for UX/UI. A flair for design, and a natural innate ability to take their concepts from paper to customer experience. Someone who has proven commercial experience developing with Objective C or C++ and is keen to progress their careers in a hi-tech, collaborative environment, where your ideas and knowledge have space to breathe and time to grow… The Role: Design, implementation, and development inspiring UI experiences. UI Performance and accessibility. Work across multiple platforms and operation systems. The Peron: Experience with Objective C or C++. Want to work in a collaborative, knowledge sharing environment. Flair for UI. Highly creative, ambitious and artistic. Experience developing games, or creative apps. Keywords: Objective C, C++, UI, User interface, Creative, Software Developer, Software Engineer, SaaS, Frontend, Frontend Design, Frontend UI, UX, User Experience, User Interface, Games, Gaming. If this is you, hit " apply "… If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Role: Level 1 Support Engineer Salary: £25,000 - £30,000 Location: Derby Type: Permanent Hours: Monday-Friday - on rota covering 3 shift patterns (Earlies, Days, Lates - between 6:30am to 8:30pm) Overview 2fawcett are recruiting for a Level 1 Support Engineer to join a well-established company in Derby. The successful candidate will provide an outstanding service to customers and build a great relationship with international customers and partners and assist on service requests. The Role & Responsibilities of the Level 1 Support Engineer Answer client requests via telephone and email Log service desk tickets, ensure all information is correctly captured, assign the correct priority and status to the ticket Update service desk tickets with accurate time entries and notes Log support tasks Liaise with external support companies and suppliers Ensure tasks are progressed through to a satisfactory conclusion Pro-actively keep customers and team members informed of progress Technical Experience 1st and 2nd level line support Desktop support on Microsoft Windows & Office application stack Basic AD & Exchange including o365 for processing new start & leaver request, security permission changes. Basic Windows Server OS knowledge. Basic Networking knowledge, understanding DHCP, DNS and IP Configuration. Understanding backup job reports and carry our basic troubleshooting. Requirements of the Level 1 Support Engineer Previous customer service skills Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.) Ability to prioritise tasks and projects Accuracy and attention to detail Self-motivated person Able to understand and follow standard documented processes

1st Line Support Analyst Passionate about providing world-class 1st line IT support? Are you an experienced 1st line support analyst looking to expand on your skills? Or maybe you're looking to kick start your career in IT? This is an opportunity for you to join a global helpdesk, teaming up with their USA customers to provide 1st line support. You will be building strong relationships with international customers and partners over the pond in America, to assist with support and any service requests. You will be joining a talented team who work efficiently, are ambitious, motivated and friendly, creating a positive culture and environment. When speaking with the rest of the team, they said that everyone knows everyone here and they love having a laugh. It's very much a one-team ethos. Day to day the role itself will involve standard 1st line support duties including triaging and troubleshooting customer issues, logging service desk tickets and analysing information to resolve the issue. You will form a rapport with your customer and manage their expectations, as well as liaise with external support companies and suppliers. Due to you working closely with the USA customers, the working hours differ slightly from normal UK hours to make sure you are in sync. The shift patterns are 12pm - 9pm or 1pm-10pm - so it's great for you mid-morning gym go-ers or night owls. If you are just starting out in your IT career and looking to get your foot in the door, this is an amazing opportunity! As a Microsoft Gold Partner, you will get all the training and support you need to become highly skilled and Microsoft certified. This is also a chance for you to progress your IT career and learn the wide range of Microsoft technologies. From supporting a large on-premises Active Directory Infrastructure, Office 365 tooling and the Microsoft stack operating system, you will gain full exposure to the diverse collection of Microsoft systems. You will also be supporting Teams and Dynamics 365. The exposure not only stops there, the cloud is vastly growing as the most prominent infrastructure in today's IT world. Here you will get exposure to an Azure platform and understand the vast skills and tools to work with Azure. This is an urgent opportunity with interview slots already agreed over the next few weeks so apply now - I want to hear from you! Distinct Recruitment Privacy Policy

Infrastructure Manager Leicestershire £55,000 per annum We are looking for an experienced Infrastructure professional who wants to take the next steps in their career into a Manager role! This leading business is currently going through a period of growth as well as a large internal digital transformation towards the cloud! This role would take ownership across the on-prem and cloud infrastructure that supports the entire group, you will be hands-on and lead a team of engineers whilst ensuring continual improvement across the function - driving forward automation & standards wherever possible. Key Responsibilities: * To implement industry best practice infrastructure management, processes and procedures in a global environment * Actively manage and ensure all platforms are maintained, secured across both on-prem & cloud infrastructure * To perform regular vulnerability scanning across the infrastructure estate - clear remediation plans * Work closely with technical architects to plan & implement the infrastructure roadmap * Lead & manage the team of infrastructure engineers - striving to develop their and your careers to help with the transition towards the cloud * To build strong & effective relationships with key stakeholders within the business (occasional travel to other sites) There is a lot of training & development on offer for this role so someone who has experience in a lead capacity, looking for that next step would be great!

Performance Analyst/Data Analyst working for a charity in Derby Hays Technology is looking for a Performance Analyst to work with a large UK based charity What you will be doing: As a Performance Analyst in the Performance and Insights Team, you will deliver a high-quality information provision and analysis service to support and underpin performance monitoring, improve business outcomes, and ensure the organisation can meet its strategic and operational objectives. Working as part of a small team you will develop and deliver accurate and timely data extraction and analysis and produce reports within required deadlines. You will also support the Programme Managers of major projects in establishing future KPIs associated with the introduction and improvement of new systems and processes; will play a supporting role in quantifying benefits as part of the business case process; and will support data preparation activity ahead of any data migration exercises. Who you will be working for: Our client is a large UK based charity with their head office in Derby. They have care homes across the UK. They have an excellent reputation for how they have navigated COVID. What we are looking for: Experience with SQL and databases Pull information from azure into the data factory Be able to pull reporting's through PowerBI They are looking for somebody ideally with experience of azure warehousing or data warehousing Somebody who can engage with stakeholders What you will get in return: This role is paying between £36,990 - £40,000 dependent on experience. They are adopting a hybrid working policy with the requirement to work 2 days in office per week. You will be working for a UK based charity with an excellent reputation. You will be working in a forward-thinking team with room for progression. Please click to apply for this role, we welcome your application! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior .NET Developer - Derby / Home working Mutliple roles Up to £60,000 As a Senior Developer joining this successful printing business you will be responsible for leading the technical execution and enhancement of our suite of software products. As a Senior Developer joining my client you will be responsible for leading the technical execution and enhancement of our suite of software products. You will also be responsible for supporting and guiding other developers, helping drive best practices and create products and solutions our customers love. As part of the IT team, you will work within a culture where communication and teamwork are favoured over hierarchical structure. Day-to-day working alongside other Developers, Engineers, Product Managers and more. Responsibilities: 1 Responsible for developing secure, robust, scalable technical products. Including testing and releasing of code from Test through to UAT and Production 2 Responsible for guiding and overseeing developers through tasks, providing direction and advice where required. 3 Responsible for carrying out code reviews and approvals on any code changes. 4 Responsible for communicating technical detail to non-technical team members and stakeholders such as Project Managers, Testers and clients. 5 Responsible for leading the technical delivery of the project - including leading other developers within the project team where necessary. Experience / Knowledge Essential * A strong knowledge of .NET Core, in particular C# * For front end and full stack devs, you will also need string knowledge of React or Angular * A passion for technology! Software development is your hobby as well as your career * A strong understanding of the agile framework, you understand the processes, the ceremonies and why it's so important * Demonstrated willingness to be flexible and adaptable to changing priorities * Excellent communication and relationship building skills * The ability to create clear and concise documentation of solutions provided and created with the ability to articulate these changes to colleagues * You enjoy solving problems, no matter how big or complex * You're an independent thinker and are willing to challenge, non-confrontationally of course, when you think something can be done better This company is a young business with a dynamic environment that would suit developers with a keen interest in leading edge technology services, an ability to adapt to the changing demands of an agile business and an ability to learn quickly. Salaries very flexible, we are looking for a range of developers from junior to tech leads. If this advert sounds like something you would be interested in, please apply the job online.

1st Line Network Engineer Derby, Derbyshire Salary of up to £25,000 per annum depending on experience About Us Here at Nowcomm, we are Cisco technology experts in the design, delivery and customer service of Cisco solutions. We provide high-quality services and support, specialising in Enterprise Network Infrastructure, Collaboration and Security. We are one of only a handful of Cisco Partners in the UK to hold both Cisco Gold and Master Collaboration status. This means we have the people and the know-how to deliver the very best Cisco solutions and the power to give you the very best deals. We are currently looking for a 1st Line Network Engineer to join our talented team on a full-time, permanent basis. The Role As a 1st Line Network Engineer, you will receive extensive training and coaching to be able to assist and provide day to day support to internal and client networks and IT infrastructure. Developing and advancing your knowledge and skills in networking and related technologies, you will learn to manage and escalate customer requests for network support. Working closely with our excellent staff, you will work towards being responsible for processing and recording tickets, monitoring and managing incidents and issues, as well as taking remedial actions. In your role, you will also be trained to: - Create and keep documentation up to date - Carry out regular checks on customer and internal systems - Update and maintain company and customer assets as part of the asset management cycle About You To be considered as a 1st Line Network Engineer, you will need: - Experience working in a customer-facing role - A basic understanding of computers and networking technologies - The willingness to undertake an extended period of learning to gain the relevant qualifications - A keen interest in all things IT and new technologies - Outstanding customer service and communication skills and an excellent telephone manner - The ability to work on your own initiative and as part of a team - A 'can do' attitude - A flexible and adaptable approach Basic IT fault finding and handling skills would be beneficial to your application but are by no means necessary as we will provide full training. The Benefits - Vitality healthcare - Company pension - Life insurance - 25 days' holiday and statutory holiday - The chance to work with cutting-edge Cisco technologies - The opportunity to kick start your IT career within a technical IT environment - Learn essential skills for your future and gain relevant qualifications - Learn from, and be supported by, a highly successful team Other organisations may call this role Trainee 1st Line Network Support Engineer, Junior Technical Support Engineer, Trainee 1st Line Systems Support Engineer, Trainee Technical Support Engineer, Junior Network Engineer, or Trainee 1st Line Helpdesk Technician. Webrecruit and Nowcomm Ltd. are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to kickstart your career as a 1st Line Network Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Software Engineer - UI { Objective C, C++ } Nottingham - Hybrid Working £60,000 to £80,000 { DOE } + Arcade Games + 35 days holiday + Medical Insurance + More Do you love creative design? Do you want to work alongside Apple and Microsoft designing and developing award winning, cutting edge hi-tech of the future? Do you have experience with Objective C or C++? On offer is a unique "once in a lifetime" opportunity to join one of the world's leading, award winning digitally creative SaaS companies currently going through a period of growth and re-development. Working in their "research labs" the successful Software Developer will be responsible for creating beautiful, reliable and inspiring UI experiences for customers across the globe! You will have complete autonomy when it comes to flair and design, as well as the future look and feel of the award-winning software, ultimately, leaving your own creative stamp on the world. This role would suit a Software Developer who has a unique eye for UI. A flair for design, and a natural innate ability to take their concepts from paper to customer experience. Someone who has proven commercial experience developing with Objective C or C++ and is keen to progress their careers in a hi-tech, collaborative environment, where your ideas and knowledge have space to breathe and time to grow… The Role: Design, implementation, and development inspiring UI experiences. UI Performance and accessibility. Work across multiple platforms and operation systems. The Peron: Experience with Objective C or C++. Want to work in a collaborative, knowledge sharing environment. Keywords: Objective C, C++, UI, User interface, Creative, Software Developer, Software Engineer, SaaS, Frontend, Frontend Design, Frontend UI If this is you, hit " apply "… If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Avanti is currently working alongside an established software company who specialise in the Telecoms industry and work with 100's of suppliers. We are looking for a Full Stack .NET Developer to join their team. You will be working within a growing business alongside other great developers within an Agile Environment. In regards to remote working this is remote role but they would love to see you in the brand new office based just outside Derby for Team meetings twice per month. The main purpose of the role will be to help grow and develop the main system but to also get involved in greenfield projects with exciting new tech. Ideally you will be an accurate and methodical self-starter who will share your thoughts on new tech and have experience with mentorship or looking to progress up the ladder. Essential skills: .NET 4.5+ ASP.NET C#/VB.NET SQL/T-SQL HTML WEB API Javascript/Jquery The role is paying up to £45k, is a remote role with benefits such as private healthcare and 23 days holiday plus bank holidays. If you are interested please apply now or contact Ashley Payne at Avanti Recruitment to find out more about the opportunity

If you are looking for your next Service Desk Analyst position and would you like to work for a FTSE 100 company, accredited with Investors in People Platinum and Customer Service Excellence? Are you based around the Nottingham, Derby or Leicester area? If the answer to the above is yes, and you would like to join the successful IT support team with the NatWest Group then please apply now for an immediate interview. With a scheduled start date 14th February 2022 We are looking for Service Desk Analysts to provide 1st line technical support to a user base of over 65,000 colleagues. The role will involve assisting users via webchat and telephone to help rectify IT issues. This role will be remotely based, with the requirement to attend the office once a week. The Role - Provide a single point of contact to internal colleagues reporting IT related incidents. - Diagnose and resolve technical issues at first level to minimise downtime to colleagues - Obtain both technical information and business impact to enable support teams to resolve incidents effectively. - Excellent ability to troubleshoot and problem solve Desirable Skills - A passion for customer service - Able to communicate with ease both written and verbal - Previous service desk experience, including working to targets/KPI's and SLA's an advantage but not essential as training is provided - Microsoft Office skills (Outlook, Word, Excel, O365) - Knowledge of Windows 10, Active Directory & Exchange What we offer in return - A starting daily rate between £91 & £100 per day - 6 weeks paid training - Provision of equipment where required (Desk/Chair/PC/monitor and mobile phone) - An internal rewards and recognition scheme for demonstrating excellent performance and customer service - Potential future conversion from contractor to a Permanent Position based on a minimum starting salary of £19,125 + benefits - Free car parking when working from our brand new offices If this role is of interest and you would like to know more then please apply now or contact Tony Kelleher on or Text Lorien followed by your name/email to 88802 We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

An established Derby client are seeking enthusiastic Level 1 Support Engineer's with immediate effect. As a Support Engineer you will be responsible for the delivery and co-ordination of IT services. Responsibilities of a Support Engineer: Answer client requests via telephone and email Maintain a customer focused service though the lifecycle of each ticket by managing customer expectations by keeping customer informed of progress Troubleshoot customer issues Classify tickets accurately and prioritise In lines with Service Level Agreement Log service desk tickets Liaise with external support companies and suppliers where necessary Desktop support on Microsoft Windows & Office application stack Key Attributes: Previous customer service skills 1 Years' experience of End User IT Support Experience or practical experience of technology Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.) Ability to work as a part of a team and own initiative Accuracy and attention to detail Highly motivated, flexible and committed attitude who enjoys working in a fast-paced environment Excellent Package & Benefits, dependent on experience Working Hours: Mon - Fri, 13:00pm - 22:00pm Mon, Tues, Wed, Fri, Sat - 12:00pm - 21:00pm Apply today!

Cordius is working with a renowned IT MSP based in Derby, Pride Park. They are going through a wave of expansion and are currently looking for IT Helpdesk Analysts to join their team. Location: Derby, Pride Park Salary: £20,000 - £25,000 Hours: Mon - Fri, 13:00pm - 22:00pm OR Mon, Tues, Wed, Fri, Sat - 12:00pm - 21:00pm The successful candidate will be responsible for the delivery and coordination of IT services to company's national and international customers and partners - in return, company will offer excellent development opportunities and provide full training. Responsibilities: Answer client requests via telephone and email Maintain a customer focused service though the lifecycle of each ticket by managing customer expectations by keeping customer informed of progress Triage and troubleshoot customer issues with first class telephone support, gathering and analysing information to identify and resolve as quickly as possible Classify tickets accurately and prioritise In lines with Service Level Agreement Log service desk tickets, ensure all information is correctly captured, assign the correct priority and status to the ticket Liaise with external support companies and suppliers where necessary Update tickets accurately and ensure tasks are progressed through to a satisfactory conclusion Experience/ Skills: Practical experience of technology OR 1 Years' experience of End User IT Support Experience Active Directory Admin skills/ experience Azure and SharePoint backend experience Outlook troubleshooting - sync Issues and e-mails experience Desktop support on Microsoft Windows & Office application stack Previous customer service skills Good problem-solving skills and analytical and diagnostic skills for problem resolution and root cause analysis Good working knowledge of Microsoft products (Outlook, Excel, PowerPoint, etc.) Ability to work as a part of a team and own initiative Ability to prioritise tasks and projects Accuracy and attention to detail Highly motivated, flexible and committed attitude who enjoys working in a fast-paced environment Able to understand and follow standard documented processes

Job Title: IT Infrastructure Manager Location: Derby Salary: £30,000 - £40,000 Benefits: Excellent profit share, pension The company will be working for is an ethical forward-thinking company that focuses on carbon saving chain software, they are looking to take on an IT Infrastructure Manager, focusing on Azure, SQL servers, with some understanding of APIs. If you are an Infrastructure Engineer looking to progress your career into management, this role is for you. You will be working in a fast-growing company in a progressive sector; you will be looking after networks, PCs, VOIP systems, the Azure platform, and their cloud-based applications. Key Responsibilities Support the internal technical infrastructure including but not limited to desktops/laptops, printers, networking/VoIP equipment, Microsoft SQL Servers, NAS devices etc. Proving both internal and client-facing support via the companies' ticket-based support system. Maintain and develop new and existing Microsoft Azure environments. Procurement and setup of IT equipment including Laptops, PC's, Phones etc. Maintaining and updating the company's internal custom-built software tools. Key Skills Understanding networking and understand data protection Able to maintain and develop Microsoft Azure environments Support of PCs, printers, VOIP equipment, and NAS equipment Able to understand and work with SQL servers Some understanding of APIs Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Fantastic opportunity join a family-run organisation with a billion pound turnover! Client Details Michael Page is pleased to be working with a reputable organisation with offices in multiple regions in the UK, who are currently recruiting for an IT Service Desk Manager to lead their support team of 1st and 2nd Line Service Desk Analysts. The company has made significant investments into the core infrastructure and IT systems and with further expansion plans on the horizon, the IT Service Desk Manager will lead a team that will play a pivotal part in the success of the business. The organisation is seeking a IT Service Desk Manager that can implement the ITIL framework effectively and to be given the platform to improve process and documentations within the business. Description Reporting into the IT Director, you will be responsible for all manner of Service Desk responsibilities including people management and ensuring outstanding service is being delivered to the user base at all times. You will be responsible to manage the overall Service Desk as well as tracking and analysing service desk requests to improve performance and hold frequent team performance reviews. You will act as an escalation point to the Service Desk Engineers when required providing expert support and assisting in escalating to 3rd Line Support and Infrastructure. In addition to the above you will also manage relationships with 3rd part suppliers and ensure SLA's are consistently met. The role will be 5 days on site in Derby as you will be working very closely with the team. Profile As a successful candidate for the IT Service Desk Manager role you will have a strong background as an established IT Service Desk Manager with at least 3-5 years experiance in a similar role. You will be a hands on individual and not afraid to get your hands dirty. Ideally you will have experience working in a service desk environment but will also have a track record in managing and overseeing a team of 1st and 2nd line support analysts. You will be a motivated self-starter able to work alongside the established team to drive the business forwards through technology change. You will have already worked as an IT Service Desk Manager in assisting Business Systems/ Infrastructure functions as well as have the platform to make changes where required to current processes and procedures. The successful candidate will provide effective communication and collaboration through teamwork, engaging and contributing through team meetings, discussions and sharing knowledge through appropriate documented processes. Job Offer Starting salary of upto £45,000 + Car allowance of £7,560 per annum + Excellent benefits package

Front End .Net Core Software Developer Over the course of the past few weeks, I have been speaking with one of the UK's leading service providers within the housing secotr, who, during their time have won multiple awards for the quality of their service. We have been discussing their current plans for expansion and I have now received the job descriptions for the roles they would like me to work on. So, with that in mind, if you're a Software Developer who would be interested in working for a young business with a dynamic environment and a keen interest in leading edge technology services this is the role for you. They're currently going through a pivotal stage of transformation, moving from a monolithic platform to a new modern microservices architecture that will provide products and services across a broad range of channels and utilise new technologies to drive development within the mortgage market. What's in it for you? Highly Competitive Salary and Pension Scheme. Potential learning opportunities, from subscriptions to training courses and, of course, the ability to pick up modern technologies on the job. Ability to develop a career within the business - As a growing function within a successful business we offer ambitious developers the opportunity to develop your career and seniority. A great working environment, among a supportive team of likeminded individuals. Matched shares save scheme Cycle to work scheme A buy/sell holiday scheme They are looking for Developers with a strong knowledge of .NET Core, in particular C#. Other desirable skills include: A strong understanding of the agile framework, you understand the processes, the ceremonies and why it's so important to the business. Demonstrated willingness to be flexible and adaptable to an ever-changing market that is influenced heavily by government schemes. Excellent communication and relationship building skills with people from various teams and at various levels. The ability to create clear and concise documentation of solutions provided and created with the ability to articulate these changes to colleagues. You're an independent thinker and are willing to challenge, non-confrontationally of course, when you think something can be done better. Of course, is not just about the skills and experience, it's important that they find people who share their passion to write, develop and maintain clean, reliable code. The mortgage industry presents a massive opportunity to businesses that can bring great technology to the market. You should bring with you an interest not just in technology but in what it has the potential to do. They would like you to be eager to bring new ideas and technologies to the business. They have a rapidly changing environment which is both energising and invigorating. Communication will be a key skill within the role, you will need to engage with people from right across the business and share ideas with them on a regular basis. As a growing business communication is becoming ever more important to us to ensure that everyone in the business, however junior, has the opportunity to have their say and influence our future. If you're looking for your next challenge & think this could be it, then get in touch! If you've got an up-to-date CV, just hit apply. If you don't, that's not an issue - just give me a call and I'll answer any questions you have and would be happy to help you put one together. My number is on my LinkedIn profile (Aaron Timmis). Distinct Recruitment Privacy Policy

Full Stack .Net Core Software Developer Hold onto your hat, this is an exciting one. Over the course of the past few weeks, I have been speaking with one of the UK's leading service providers within the housing sector, who, during their time have won multiple awards for the quality of their service. We have been discussing their current plans for expansion and I have now received the job descriptions for the roles they would like me to fill. So, with that in mind, if you're a Software Developer who would be interested in working for a young business with a dynamic environment with a keen interest in leading edge technology services this is the role for you. They offer: Highly Competitive Salary and Pension Scheme. Potential learning opportunities, from subscriptions to training courses and, of course, the ability to pick up modern technologies on the job. Ability to develop a career within the business - As a growing function within a successful business we offer ambitious developers the opportunity to develop your career and seniority. A great working environment, among a supportive team of likeminded individuals as well as the opportunity to work remotely up to 3 days a week. Matched shares save scheme Cycle to work scheme A buy/sell holiday scheme They are looking for someone with a strong knowledge of .NET Core, in particular C# and because this will be a full stack role some experience of Angular would also be a bonus. Software development is a hobby for a lot of their developers which means they're expanding their knowledge in their own time as-well as in the office so a passion for coding and development is something that is not only desirable but beneficial. Other desirable skills include: A strong understanding of the agile framework, you understand the processes, the ceremonies and why it's so important to the business. Demonstrated willingness to be flexible and adaptable to an ever-changing market that is influenced heavily by government schemes. Excellent communication and relationship building skills with people from various teams and at various levels. The ability to create clear and concise documentation of solutions provided and created with the ability to articulate these changes to colleagues. You're an independent thinker and are willing to challenge, non-confrontationally of course, when you think something can be done better. "Ultimately we want people to Design, build and maintain efficient, reusable and reliable code " If you're looking for your next challenge & think this could be it, then get in touch! If you've got an up-to-date CV, just hit apply. If you don't, that's not an issue - just give me a call and I'll answer any questions you have and would be happy to help you put one together. My number is on my LinkedIn profile (Aaron Timmis). Distinct Recruitment Privacy Policy

Day Rate: £200 - 350 (Outside IR35) Length: 2 Months (Rolling) I am working with an East Midlands based design agency who are looking to bring on 3 contract digital designers to the team. They are looking for the following key skillset: - UX/UI - Figma - Adobe, Photoshop and Illustrator The successful digital designer will need to have the full right to work in the UK. If you are interested in hearing more about the role, please apply with your most up-to-date CV.

FTTP Planner Derby £30-35k + Excellent Progression + Training + Benefits This is an excellent opportunity for a Fibre Planner to join a rapidly expanding business, in a role that encourages creativity, team work and autonomy. You will have a real chance in this business to share ideas and play a vital part and its success. Do you have experience planning projects within FTTP? are you seeking the chance to develop your skills and progress within an ambitious and exciting start-up business environment? The business has the vision to transform broadband connectivity speeds across some of the UK's most underserved communities. This will be achieved by sustainably scaling the operations through the recruitment of like-minded individuals that share the same passion for the industry. The company has set out clear growth plans and goals which include two times growth and the successful delivery of 500,000 homes by 2025. The ideal candidate will have previous experience in a Fibre Planner position with a good understanding of all aspects of planning FTTP projects. You will also be proficient in using GIS tools and have an understanding of civils and cable planning. This is an exciting opportunity to join a company offering progressing and rewards performance in a technically challenging role with the chance to assist in a company's growth and success. The Role: *Good understanding of fibre planning *FTTP Methodologies and design *Use of GIS tools The Person: *Previous experience within a similar Fibre Planner role *Worked in a similar environment, ideally FTTP/FTTH *Full Driving License Reference Number: BBBH141181 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Cameron Day at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.

We're a multi award-winning, multi-channel marketing platform that helps hundreds of businesses from around the world to win more business through some pretty sophisticated technology! Are we any good? Well, we've won numerous awards for our technology over the years including being named as the 5th fastest growing technology company in the UK in the prestigious Deloitte Technology Fast50 awards. Right now, we're looking for a Front End Developer who can hit the ground running and play a key part in helping us to achieve our mission of becoming the very best in the world at what we do! Head Office: Little Eaton, Derby Salary: £30K - 45K Depending on experience Location: Remote The Opportunity: Are you interested in being part of a fast-paced, entrepreneurial software-as-a-service platform? The company has grown exponentially and is on target for further seismic growth for many years to come. With that growth comes several new projects aimed to help us dominate our chosen customer industries, and requires a strong emphasis on React SPA applications, micro-service and server-less architecture. The ideal candidate will be comfortable working in a very agile, collaborative and challenging environment; with a hyper focus on delivering world-class products. We always challenge ourselves on staying on the precipice of modern technology with an acute eye on striving to achieve more. Our current heritage has proven we can always deliver high-quality products in a rapid time frame. This ensures we stay ahead of any competitors and grow as an organisation in income and opportunities for all involved. This is not a lethargic environment, but you will stay engaged and be enveloped by our unique culture. We are passionate about personal development and invest heavily in people, ensuring we are always the best of the best. You will be expected to: Develop high-quality web applications. Work closely with our Product Owner and In-Team Designer / Front-End Developer. Help design APIs for front end. Be involved with user groups / business show and tells. Be able to work as an individual and in a team. Occasional long hours around project deliveries (not frequent). About you... Skills required: JavaScript (ideally ES6 standard). React. Webpack. Redux. Saga. Agile Principles. SOLID principles. HTML5, CSS. Nice to have: Azure experience. Experience C#.net. Knowledge of MVVM/MVC. Web Forms (for phasing out legacy products). Knockout.js. Bootstrap 4. Azure DevOps (Team Foundation Server). Azure pipelines. We are looking for both introverted and extroverted personalities that have a passion for software development. We're based out of our very own two-storey commercial building in Little Eaton which is a beautiful village on the outskirts of Derby. It's a great location with free on-site parking and plenty of local amenities. Plus, there's some great walks/bike trails surrounding that many of the team take full advantage of at lunch or for a mid-afternoon break. With an on-site shower, you don't have to worry about working up a sweat after a quick three miler! We've got break-out rooms, ideas rooms, the obligatory pool table and we'll keep you replenished with regular team lunches and refreshments. Our culture is really important to us and building a business that our people enjoy and are proud to be a part of is a real key focus; whether it's after-work drinks, online bingo or hitting the tarmac with the runners, we believe in working hard, but playing hard too. Please get in touch:

we're a multi award-winning, multi-channel marketing platform that helps hundreds of businesses from around the world to win more business through some pretty sophisticated technology! Are we any good? Well, we've won numerous awards for our technology over the years including being named as the 5th fastest growing technology company in the UK in the prestigious Deloitte Technology Fast50 awards. As part of our expansion of the Customer Care and Support team, we are on the hunt for an enthusiastic 1st Line Support Analyst who can hit the ground running. The opportunity You will be the first point of contact for inbound customer technical queries, through telephone, email and live chat, spanning a full spectrum of questions and queries. You will have a track record of great customer care and be passionate about putting the customer first and comfortable around a software product. An ability to understand a customer's query and identify next steps will take a patient and attentive nature. You must be able to prioritise your workload to keep the cogs turning; making sure issues are resolved in a timely manner to minimise any issues and downtime for the business and its customers. Your relationship building skills are great and this is coupled with a clear communication style to both your internal and external customers. Overall, the objective is to ensure our customers receive a friendly, helpful and swift response to their queries, enabling them to move forward with their usage of our system. Responsibilities Dealing with incoming queries via phone, live chat and tickets in a professional and personable manner. Ensuring that all incoming items are resolved or escalated within the set Service Level Agreement timescales. Taking ownership for any customer contact that requires action, including providing clear messages to other team members as required. Undertaking the effective implementation of all new customers through configuration of the software modules to the customers requirement Ensure that all communication with our customers is always clear and accurate. Drive customer satisfaction responses to maintain positive results. Log any cases of identified Information Security breaches. Provide online support and coaching to enable our customers to use our system and products effectively and efficiently. Record in detail all issues that a customer raises and ensure these are managed through to completion with support from your line manager. Working actively within the Customer Success team to ensure that any reoccurring training needs have supporting materials on the ZenDesk home page. Being proactive when it comes to the product we offer and ensuring you are up to speed with any changes coming in. Achieving the KPIs set on a daily, weekly and monthly basis. Supporting other areas within the business to provide the best possible customer experience. Being proactive in your self-development and taking part in the Performance Management activities within the business. About you Exceptional customer service skills; having the customer at the heart of everything you do. Some experience of SQL and Azure data storage would be advantageous Desire and drive to meet and exceed our customers' needs. A strong sense of accountability; seeing tasks through to completion. Proven problem solving and troubleshooting ability Motivated and resilient attitude. Great communications skills. IT literacy. Commercial awareness. Great organisational and prioritisation skills. Entrepreneurial drive. Please get in touch: