333 jobs found in Basingstoke

An IT Support Manager with experience of SQL programming skills is required by our client based in Basingstoke, Hampshire. A salary of up to £30,000 basic is available dependent upon experience. The IT Support Manager will be responsible for running the customer support helpdesk and the helpdesk analyst covering 1st and 2nd line support. You will manage support tickets ensuring each query is understood, assessed and resolved within the agreed SLAs. As IT Support Manager you will identify and recommend improvements and changes to the online Helpdesk System as well as maintain ducmentation and provide reports for management. You will ideally offer strong technical knowledge of Oracle or SQL Server RDBMS or SQL language, HTML, CSS and JavaScript. The IT Support Manager will work with the Technical Services Team to analyse, resolve and test complex bugs. Required skills: - Strong Helpdesk Support experience - Strong SQL Application Support skills - Oracle or SQL Server RDBMS skills - HTML / CSS / JavaScript required - Supervisory skills (non essential) Who would suit this role? This is an excellent role for an experienced IT Support Manager with SQL skills looking to develop their career with a software house based near Basingstoke, Hampshire. Salary: Basic salary to £30,000 plus Pension and Gym Location: Basingstoke, Hampshire Commute from: Hook / Chineham / Camberley / Reading / Andover / Fleet / Winchester Alternative title: IT Support Team Leader / Applications Support Supervisor / Helpdesk Manager To Apply: Please send your CV through to Peter Strutt of CV Screen in strict confidence. CV Screen is the IT Recruitment Agency managing this vacancy. Summary: - IT Support Manager vacancy in Basingstoke, Hampshire. - Software Support and SQL language skills essential CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Data Cabling Engineer £24,000 plus a car, plus significant overtime available (Not expected, however available if required) Basingstoke As a Data Cabling Engineer you will join a field based, dedicated and multi-skilled team providing a high level of technical expertise and customer service to new and existing customers. You will work for a company that offer excellent career opportunities, highly competitive salaries, paid overtime and a company vehicle. You will be responsible for travelling to customers premises for installations, repairs etc. There is significant travel involved and 35,000 miles is quite normal in a calendar year. The role offers a competitive salary and benefits package commensurate with experience along with a genuine long - term career opportunity. Key areas of responsibility for the Data Cabling Engineer Possess and demonstrate the ability and motivation to become a Data Cabling expert who can gain the trust and respect of the business and customers Possess the ability to survey, plan and deliver a Data Cabling project to the customer's expectations. Provide liaison and guidance to customer and 3rd party IT professionals to ensure quality delivery of our solutions Produce detailed technical implementation documentation Essential / Desirable Software Skills and Experience for the Data Cabling Engineer Experience as a Data Cabling Engineer Experience in the Installation of Cat5 & Cat6 Cabling Experience in the Installation of Fibre Excellent customer service skills, with an ability to liaise with customers in an empathic and technically effective manner via written and oral communication Ability to work both individually and within a team environment Strong analytical, organisational and problem-solving abilities with a tenacious personality to manage a varied workload in a fast-paced, demanding environment Enthusiastic and 'can do' attitude with high attention to detail and a passion for accuracy Natural initiative and pro-activeness, with a flexible mind and attitude together with the ability to communicate complex solutions to technical and non-technical stakeholders at all levels in an organisation Willing to work regular overtime and occasional unsocial hours, including overnight stays Full UK driving license and used to covering circa 35k miles per year CSCS, IPAF, PASMA Qualifications For further information regarding this Data Cabling Engineer role, please get in touch with Andy at Contact Point Resourcing

Junior Service Desk Analyst Basingstoke, Hampshire, £17,000 - £22,000 Are you a proactive and customer focused IT Service Desk Technician, used to maintaining and providing 1st line IT support? If you have strong understanding of software, operating systems, networks and VoIP/PBX and at least 1 years' experience providing 1st Line technical support in a fast paced environment, the this is the job for you! Reassured are a growing Life Insurance brokerage, and we are already the largest in the UK. We have appeared in the 'Times top 100 companies to work for list' for the last 4 years. Successful candidates will have excellent communication and customer service skills and be able to demonstrate the ability to question non-technical colleagues about technical issues, in order to quickly diagnose the problem and communicate the solution in a timely fashion. The Role Will Include ·Installing and configuring computer hardware operating systems and applications ·Troubleshooting system and network problems including diagnosing and solving hardware/software faults and talking staff through a series of actions to resolve technical issues ·Testing and evaluating new technology and supporting the rollout of new applications ·Providing support, including procedural documentation and relevant repairs ·Setting up new users' accounts and profiles and dealing with password issues You will need: ·At least one year's experience in supporting a mixed Windows/Linux environment including ·Great problem solving skills and logical thinking ·Excellent communication skills; ·Fastidious attention to detail; ·Flexible can-do attitude; ·Desire for personal development and learning; ·Comfortable travelling to different UK office locations, often involving overnight stays of 2/3 night at a time; In return we can offer career progression in a growing IT department at the heart of a successful and growing company. Full Job Description available on request.

Technical Support Engineer required by my client based near Basingstoke for a permanent role, salary circa £22-30K + benefits You will be part of a team supporting external clients on mainly Mac products (training can be provided) but you need to have an interest in Mac's / Apple products in general. At the upper end of the salary scale you will need to have experience with Mac's. The working hours are 40 hours per week, 09:00-18:00 Monday to Friday excluding bank holidays. As a Technical Support Engineer you will be responsible for delivering exceptional telephone and remote control support to external customers, who operate Mac and PC systems in a creative business environment, ensuring that SLA's are adhered to. The telephone and remote control support that you provide will cover hardware, software and network problem resolutions to customer problems. You will also perform remote administration and configuration, such as new user provisioning and workstation setups and also will be required to guide users through step-by-step solutions in a desktop support based environment. This provides an excellent opportunity for a strong communicator and customer focused individual who has experience working in a Service Desk environment in a similar position, who is motivated and seeking career progression in the IT industry. Experience This provides an excellent opportunity for a strong customer focused individual who has strong experience working in a similar position and providing support to SME's, who is motivated and seeking career progression and development in the IT industry. Ideal Technical Skill-sets Mac ? Excellent knowledge of operating and configuring OS X ? Troubleshooting experience hardware/software ? Knowledge of common creative applications, particularly Adobe Creative Suite/Cloud; ? Experience upgrading hardware Windows Desktop ? Knowledge of operating and configuring Microsoft Windows advantageous ? Troubleshooting experience hardware/software ? Knowledge of Microsoft Office & Outlook ? Experience upgrading hardware Office 365 ? Creation of new users ? Configuration of Microsoft Outlook Networking ? Basic understanding of Firewalls, Network Switches & Proxies desirable ? Experience of basic troubleshooting advantageous

Front End Developer - Basingstoke - Contract £375 Per Day Austin Fraser are currently working with a software house in Basingstoke that are looking for a mid level Front End Developer with Angular experience . The successful candidate will be expected to have experience in developing cross-browser compatible websites. This involves working closely with the core creative owners/designers...... click apply for full job details

DevOps Engineer is required to join a highly progressive company, from their head office based in central Basingstoke. The role of an DevOps Engineer will be to drive forward the recent migration of an e-commerce solution to Microsoft Azure cloud, iteratively integrating cloud automation...... click apply for full job details

PHP, Developer, MySQL Your new company We are looking for a candidate who is passionate about contributing to the building of a world-class digital ecosystem that enables competitive advantages in the sporting industry. This position provides ample opportunities for growth in developing business acumen, and technical skills in cutting edge IT technologies...... click apply for full job details

Software developer in test - Basingstoke - £40k-£60k I am currently recruiting for a well known organisation in Basingstoke who are looking for a software developer in test for their expanding test and development team. This is a great opportunity for someone who wants to work with latest technologies within the Microsoft stack. They are also offering a strong career path for progression within many different avenues across the business. To be considered for the role you will need to have experience with the following: Automation testing experience - Selenium or Specflow ideally using C# Experience working in an Agile environment Strong experience with SQL - Able to perform basic SQL Queries Experience with a cloud environment - ideally Azure An understanding of the software development life-cycle Experience working with Microsoft test tools such as TFS and MTM If you are interested in finding out more about this position, please apply below and i will be in contact to discuss the role further.

Junior IT Analyst- Up to £30,000 +Career Progression A leading organisation with an international presence, are looking for a Junior IT Support Analyst to join them. The Junior IT Support Analyst will join an important IT Service desk function, providing support to a large internal user base across multiple locations...... click apply for full job details

Job Description Cloud Computing services, specifically Amazon Web Services: EC2, ECS, Good understanding of version control solutions, specifically Git/GitHub Continuous integration, continuous delivery/deployment tooling, specifically, AWS Code Pipeline and Code Deploy Docker Experience, such as writing Dockerfiles, understanding Docker Networking and Service Discovery Containerization orchestration, specifically, ECS and Kubernetes, Fargate, Lambda Key skills Gitflow Docker Lambda

As more and more organizations look to a hybrid cloud approach as the infrastructure mode of the future, the need for a way to migrate legacy systems more easily is becoming an increasing necessity. There are a number of key risks to consider when doing so, like: How sensitive is the data? How critical is the service to the organisation?..... click apply for full job details

Network Engineer - Basingstoke Access Consulting are working in partnership to support the current recruitment drive of one of the world's largest ISP's. We are looking for Tier 3 NOC engineers to work out of Basingstoke. Like with many ISP's they support devices from multiple vendors covering Cisco, Juniper and Alcatel with the vast majority being Cisco...... click apply for full job details

Exciting times to be a network guy The tools they are a changin'! The "network" of 30 years ago is on the way out, the "network engineer" of yesteryear even more so. Automation and API's have arrived and are here to stay. If you're not picking up the latest SDN and Cloud technologies you are asking to be left behind...... click apply for full job details

We are GAME. We're all about building the most valuable community for gamers, bringing them latest games, exclusive editions, and hottest consoles to the UK. We're the UK's No.1 high-street videogames retailer for a reason - and we're looking for someone special to join us. Think you're up for the challenge? What you'll be doing We're looking for a Head of IT Services & Operations to report directly to our CTDO, you will be responsible for leading the effective and efficient delivery of IT Service and Technology Management across the UK Business in a manner which supports the existing and future business needs. The role represents the supply side of IT and is responsible for the cost-effective operational delivery of IT Systems to meet agreed Service Level Agreements (SLAs) including the creating and managing policies and procedures against ITIL Best Practice, along with being a focal point for all operational business process like release management. Provide Leadership to the Technical Operations & Service Management Team, creating a highly engaged, proactive team - where personal development, training, coaching is a key requirement Responsibility for the Technical Operational Management across GAME Retail and other Group Services covering : Data Centres; Network Infrastructure; Business Applications; GAME Support Centre; Retail Stores; Distribution Centres; Digital and E-Commerce/M- Commerce Platforms and business operations The capacity planning and operational execution across the Key peak Trading periods and Black Friday across the technical infrastructure & sales channels Responsibility for IT Procurement; Licencing, Audit and the IT Operations Budget Manage service support for all internal and external support functions Lead the delivery of an ITIL aligned Service Management function Introduce Best Practice procedures and practices which will include the development and reporting against SLA's with business areas Plan and optimise the Group's technology and infrastructure in line with the agreed business and IT strategy Development of the Team and Services in conjunction with the business and technology strategy Transition of the new digital services into the Service and Technology team whilst remaining focused on the delivery on the core systems Agree, define and manage IT SLA's and OLA's for internal and external services Working collaboratively across the Group technology teams delivering the strategic roadmap To ensure control, security and protection of corporate information The strategic development, implementation and operation of a cost-effective network infrastructure, server, desktop environment across the Group Responsible for the P&L and IT Service & technology Budget Continuous review of alerting and monitoring Overall management of the Service Catalogue Production of Regular KPI reporting to stakeholders and senior management/exec Contractual support for new services, renewals and supplier changes relating to the provision of the services Your EXP A proven track record and previous experience in a similar role with a comprehensive knowledge and practical application of system and technology management in a complex and technical environment Experience of managing and delivering transformational change across IT and business departments Track record of the implementation and ongoing delivery of ITIL based service-based management Broad technical knowledge and the development of cost-effective technical solutions In depth understanding of Microsoft Platform technologies Bonus points for: Knowing your stuff. Genuinely passionate and excited about what you do, you're a team player with an interest in gaming. We've got a lot to offer What's in it for you? Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves), including: Fantastic opportunities for development and promotion Awesome staff discounts on the latest games, consoles, tech, and more Matched pension contributions A generous benefits package ...and much, much more! Not a bad deal, huh? Basecamp You'll be joining our IT team in Basingstoke. With an onsite BELONG gaming arena, awesome tournaments, clubs and competitions - from football and foosball to bake-offs - there's plenty to get involved with. Our on-site Bistro offers special themed days throughout the year. We've even been known to have beer o' clock Fridays, free pizza lunches, and enough sweets to keep the whole office buzzing. It all adds up to one amazing, vibrant place to work with one of the most exciting company cultures you'll ever experience. Sounds amazing, right?

Our client are a Cyber Security company who provide managed threat and detection services. They're currently seeking an enthusiastic QA Engineer (Manual) who will be based in Basingstoke. They're seeking individuals who enjoy staying at the forefront of technology. Responsibilities Creation of test cases for our clients software components Writing feature verification tests / automated test scripts Researching and building automated solutions to common manual tests Debugging and fixing issues on test and production environments Development and maintenance of automated test infrastructure Working with the R&D team to achieve high quality software Who we think will be a great fit OO programming skills and interest SQL and NoSQL database knowledge (ideally Elasticsearch) Knowledge of software testing methodologies Automation skills in a Continuous Integration/Delivery environment Creatively-minded, able to work and enjoy finding solutions to unique problems Bonus points for (not essential) Experience working in Linux ELK stack (Elasticsearch, Logstash, Kibana) Personal automation projects and other programming activities at home

3rd Line Support Engineer - Basingstoke - Up to £40,000 Your new company You will be joining a small but growing managed service team who are a Microsoft Gold Partner. Your new role As a 3rd Line Support Engineer your role will be key to delivering effective support to customers, focused on Microsoft Cloud Technologies. You will be responsible for ensuring IT issues and requests from customers are resolved promptly and effectively to meet defined SLA's to ensure a great customer experience is delivered by the team. You will own the day to day relationship, and proactively communicate, with clients to ensure they remain satisfied by the service provided alongside generating opportunities to increase their uptake of products and services. You will be a source of technical knowledge and leadership, an escalation point for support engineers and provide an exemplar in terms of delivering a positive customer experience. What you'll need to succeed The suitable candidate will be highly motivated, well organised with a 'can do' attitude, have a passion for customer service and a proven competency in IT infrastructure and end user support. Experience of implementing and supporting Microsoft Windows 10 Experience of Microsoft Cloud Technologies such as Exchange Online, SharePoint Online and Azure IaaS. Experience of supporting and administering Office 365 environments Knowledge of TCP/IP, DNS, DHCP, VLANs, VPN and Firewalls Working knowledge of Active Directory and GPO Experience authoring IT documentation, such as reports, RFC's, User training documentation etc Experience liaising with 3rd Party vendors to resolve support issues such as Microsoft Support or application vendors. What you'll get in return You will receive a competitive salary, pension and other company benefits. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Desk Analyst Location: Basingstoke Salary: £22,000 - £25,000 + Bonus & Progression O365, Citrix, Desktops, PCs, AD, Exchange, Microsoft Office, Cisco Background: I am currently looking for an enthusiastic Service Desk Analyst to join an existing service desk providing 1st & 2nd line support to my client's customers. If you have some IT experience, qualifications and 6-12 months plus customer service experience then this is the job for you. Role Specifics: Providing support in the form of Remote Technologies, Telephone, Email and Chat Providing support for Desktops , Laptops , Polycom IP Phones , Mobile phones , Audio visual equipment , printers , Cisco network switches / routers and more. Logging calls accurately in a call logging system, taking ownership and escalating accordingly Working independently on weekly assigned tasks Desired skills: Basic IT knowledge (familiar with O / S systems , Microsoft office , printer configuration , email troubleshooting , Use of Active Directory / Exchange etc…) Fixing issues via phone and remote access to various hardware devices ( PCs , laptops , Printers , C&P devices , Audio visual equipment…) Experience of using call management software Experience of working in a service desk environment Excellent telephone manner and customer service GCS Computer Recruitment Services is acting as an Employment Agency in relation to this vacancy.

We are looking for an passionate, driven creative and truly outstanding and creative Senior Frontend Web Developer who is looking to progress their career and take on a challenging, progressive and exciting position within a with decision making capabilities delivering new digital projects! Working closely with UX Designers Developers and Account execs the FrontEnd Developer will be given the freedom to develop digital ideas and bring them to life. The Frontend Developer will join a growing and dynamic company to deliver digital user experiences that will delight the clients. On a daily basis the Senior Front End Web Developer will use skills such as Leadership and mentoring//Idea generation//Problem solving//Influencing//Diplomacy//Collaboration//Meeting facilitation. Day to day Lead from the front, taking responsibility for all Front End development output ensuring the delivery of accurate and high-quality standard-compliant responsive websites from designs and mock-ups. Delivery of accessible markup conforming to the WCAG 2.0 and 2.1 guidelines Continually working to improve our Front End development processes, practices, tools and techniques Implementation of structured JavaScript solutions Share knowledge and experience with the wider fullstack team as you coach and mentor them. Supporting existing JavaScript implementations and updating where necessary Assisting with the implementation and development of CMS and E-commerce projects. You bring An obsession with building great user experiences A strong development background coupled with a solid understanding of web technologies A possession of empathy for End Users A strong eye for detail, and a belief that the small details matter An understanding of SEO and accessibility strategies. Skills and Experience The Senior Front End Web Developer will have 4 + years' experience across a range of technologies, platforms and projects and will have proven commercial experience of HTML5 and CSS3 (LESS/SASS), Ideally you'll have expeeruicn with either Angular, React or even Vue.JS Previous Digital Agency experience with a demonstrable track record working end-to-end on Digital projects Experience as a Senior Front End Web Developer for CMS and E-commerce projects Vanilla" JavaScript as well as JavaScript development tools [WebPack, ES6/ES7, LESS/SASS, Grunt, Babel, ESLint, Node JS/NPM] Desirable (non essential) Experience of working on Accessible websites an advantage. Demonstrable experience of building websites and apps using modern frameworks such as React, Vue or Angular JS Knowledge and understanding of WCAG 2.0 & 2.1 guidelines Experience working building FrontEnd for delivery on CMS systems(eg WordPress, Kentico, Umbraco, Sitecore) Experience working building FrontEnd solutions for delivery on E-commerce platforms such as Shopify, Woo Commerce, U-Commerce, Magento. The benefits Opportunities for self-development, working with great Clients and challenging projects Up to 25 days holiday + bank holidays Flexible working environment (including work from home days) Bonuses linked to Team success Weekly team lunches Childcare vouchers Pension scheme Relaxed and enjoyable working space High quality office equipment Free parking on a first come first served basis Please send CV for immediate consideration.

Senior Network Engineer, Cisco, Juniper This is a great opportunity for an experienced Network Engineer with core networking experience to join an innovative Basingstoke-based Managed Service Provider at the forefront of technology. An enquiring mind partnered with a passion for troubleshooting/problem-solving networking issues is required, as the successful Network Engineer will be working in a talented team of Senior Engineers to deliver core network solutions. The Company The Senior Network Engineer will be joining a well-established Managed Service Provider with ambition and a clear plan for growth. Vendor-neutral, their commitment to quality has seen them partner with over 1,000 UK businesses, varying in size and industry. What does the Senior Network Engineer need? The successful Senior Network Engineer should have experience with as many of the following as possible: Experience of core network engineering - MPLS, BGP, HSRP, OSPF, etc Routers, Switches, Firewalls - Cisco Nexus, Check Point, Juniper, StoneGate, Palo Alto, etc. Certifications in Cisco and/or Juniper such as CCNP Service Provider and JNCIP-SP are looked upon favourably I want to do that! This Senior Network Engineer position really does offer an unparalleled opportunity to join a company at the forefront of their industry in an exciting period of growth and development. If you are a Network Engineer with a passion to work in the Managed Service Industry, then give me a call for further details, or please apply now! Senior Network Engineer, Cisco, Juniper Corriculo Ltd acts as an employment agency and an employment business.

Role Specifics: Providing support in the form of remote technologies, telephone and email. Providing support for desktops, laptops, printers and network equipment. Logging calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly Working independently on weekly assigned tasks Ability to meet deadlines of new projects assigned to the Service Desk Liaising with 2nd line and 3rd party support teams to resolve calls as soon as possible Working a shift pattern covering Mon-Sat 0, out of hours emergencies, and enhanced cover in January sales period. Desired skills: IT knowledge (familiar with O/S systems, Microsoft Office, printer configuration, email troubleshooting, use of Active Directory/Exchange etc…) Fixing issues via phone and remote access to various hardware devices (PCs, laptops and printers) Fixing issues via phone and remote access to various software programs (client management, CAD, SAP and Microsoft Office etc) Experience of using call management software At least two years' experience working in a service desk environment Excellent telephone manner and customer service

Service Delivery Administrator Location: Basingstoke, Hampshire Salary: £22,000 - £23,000 We are currently working a client based on the outskirts of Basingstoke who are seeking a Service Delivery Coordinator to join their team on a permanent basis. The successful candidate will be at the heart of delivering solutions to customers. The focus will be to provide exceptional customer service where you will act as the main point of contact for delivering, amending and administering business infrastructure and pro-actively staying in touch to manage time lines and customer expectations. ** Please note due to our clients location is it essential candidates drive** The role and responsibilities of the Service Delivery Coordinator will include: Decommissioning requests on a range of systems Mediating between customers, suppliers and resellers Providing updates to customers including managing expectations Responsible for providing a customer focused end-to-end delivery of service Liaise with third party suppliers to place and manager orders Resolving issues promptly and efficiently taking ownership of issues Skills, Characteristics and Experience: Highly Organised Excellent Communications Skills Ability to work independently and take ownership Excellent Customer Service Skills Effective Time Management Team player Ability to multi-task Accuracy and attention to detail 1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion

.NET Developer, C# - Global Technology Brand - Basingstoke (Tech stack: .NET Developer, ASP.NET MVC, C#, WPF, MVVM, Prism, SQL Server 2016, Agile, TDD, BDD, .NET Developer, Urgent) Our clients fascinating story dates back to 1981; today they have fast become one of the most instantly recognised technology brands across the globe. Their success has been built upon their reputation for developing revolutionary .NET software products that utilise cutting edge technologies. Having recently allocated a £2 billion annual R&D budget to fuel the invention of products, solutions and new technologies they are looking to expand their award winning .NET software development team. We are seeking .NET Developer candidates with experience of either web application development (ASP.NET MVC, C#) or winforms / WPF (C#) development. Additional skills in SQL Server are required. Our client will provide you with training into: .NET 4.5, ASP.NET MVC 5, RESTful, Web API 2, WPF, MVVM, Prism, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS and Ruby. You will follow the firms official career progression programme. This is coupled with 18 days of dedicated technical training per year, bi-annual pay reviews and trips to Tech.Ed. Our client offers a truly refreshing working environment including a free juice bar, casual dress, background music while you work, flexible working hours and some home working. Location: Basingstoke, Hampshire Salary: £35k-55k + Bonus + Car + Benefits To apply for this position please send your CV to Henry Morgan at Dawson & Walsh. (.NET Developer, ASP.NET MVC, C#, C#.NET, dot NET, Web Application Development, Desktop, Winforms, Windows Forms, .NET 4.5, ASP.NET MVC 5, RESTful, Web API 2, WPF, MVVM, Prism, SQL Server 2016, Agile, TDD, BDD, NoSQL databases, Git, Code-First Entity Framework, Node.JS, Ruby, Analyst Programmer, Engineer, Architect, Consultant, .NET Developer)

Job Title: Data/IP NOC Engineer Location: Basingstoke Job Type: Permanent - Days Only or Shifts Salary: £40-50k Data/IP NOC Engineer required with a combination of the following Key skills Data/ IP,Networking Cisco, Alkatel, Juniper. Data/IP NOC Engineer will have the opportunity to work for one of the largest U.S. communications provider to global enterprise customers. Job Summary Data/IP NOC Engineer will be responsible for providing customer centric overlay technical support to enhance their use of our services, Data/IP NOC Engineer will be working against an agreed scope of work which is specifically crafted for nominated customer accounts. Data/IP NOC Engineer is expected to ensure prevention of issues from occurring, resolving issues quickly when they occur, and being the customer's technical advocate within the organisation Required Skills Data/IP NOC Engineer requires an advanced understanding of IP networking specifically Cisco and where possible Nokia/Alcatel and Juniper demonstrated via certification and operational experience. Experience working on Data/IP networks within an operational environment; completing 2nd level diagnostics across multiple technologies and Vendors. Demonstrative experience in Incident Management and Service Operations environments. Job Description Delivering the agreed scope for their customers in line with the agreed documentation. Align and complement the BAU operations for ETOPS customers. Collaborating within the ETOPS team to ensure no gaps in cover. Seeking opportunity to improve the customer experience and reduce customer effort both on a case by case and wider perspective. Being the customer's technical advocate and striving to provide a positive customer experience irrespective of expertise, history, or workload. Collaborating within team and across teams (Specifically Service Desk, Tier III, and eTSC) without prejudice or assumption, striving only to serve the customer and their team. Managing workload and collaborating with their peers on opportunity to assist. Continual personal development - technicians are responsible for ensuring their skillsets are updated and adapted in line with technological and industry trends. Expected to develop an enhanced capability in a broad range of the key products and services, as well as specialising in a small number of key subject areas. Deputising for duty management as directed.

Role- 3rd Line Support Engineer Location- Basingstoke Term- Permanent Salary- Up to £43,000 per annum (depending on experience) I am looking for a 3rd Line Support Engineer to join my client, a tech business based in Basingstoke. This is a great opportunity for a 3rd Line Support Engineer to secure your place within a business who can offer great career progression and training...... click apply for full job details