60 jobs found in Northumberland

NRG are proud to be partnered with a global manufacturing organisation based just outside of Boldon to assist with the recruitment of an infrastructure engineer. My client has recently won some major contracts and is strengthening their infrastructure team to assist with some multi million pound projects. Key Skills - Windows Server 2016 / Windows 10 - Active Directory - Office 365 - VMWare - Azure - General Networking Nontechnical skills - Mentoring of more junior members of the team - Leading projects - Documentation - Passionate about technology - Solution focused approach What is on offer for the successful candidate? - 25 days holiday - Generous pension - Bonus - Generous training budget to be used as the candidate sees fit If you, or anyone you know would be interested in hearing more about this fantastic opportunity then please click apply and a consultant will be in touch with you in due course. Please note that due to a high volume of applicants we may not be able to respond to every application.

IT Support Analyst, North East Salary up to £27,000 (depending on experience) plus very attractive benefits package. 12 month fixed term contract I'm delighted to be working with this hugely successful and progressive engineering client who have an immediate requirement for an enthusiastic and experienced 2nd / 3rd line..... click apply for full job details

This engineering company is looking to recruit aCNC Miller / Programmer / Operator. Previous experience is essential and candidate must also be experienced with sub-contract work using a variety of materials.Duties to include programming and operating on small/medium batches.Experience of Heidenhain, Fanuc and fourth axis programming is an advantage.You will work 37.5 hours per week, Monday to Friday, 7:00AM to 3:00PM, but shift work may be required.Overtime is available.£15.00 per HourGet the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

Our client, a unique organisation in Cramlington are looking for a C# Developer to join their team. Candidates will ideally have commercial experience of developing and be passionate about new technologies and learning new skills. The following skills would be advantageous to your application: PHP Umbraco CMS experience Java Laravel ASP.NET JavaScript/Node.js SQL Language (MySQL etc) WordPress If you have the skills and experience for this role and would be interested in hearing more, click "apply" and we will be in touch.

Your New Opportunity: Nigel Wright are working with a well renowned organisation in Northumberland who are looking for a leader capable of managing the department as it progresses through an exciting period of transition and change. If you have experience in leading business change projects or are looking to take the opportunity to step up into a leadership position following success on change/implementation projects, you have been part of and have a flare for service delivery this could be the role for you. Digital Business Change Manager Fixed Term Contract: 12 Months Location: Northumberland Salary: Up to £36,000 (with Great Benefits) Start date: Immediate interviews and start date The Role: You will look to ensure the local IT team efficiently fulfil general BAU duties across site infrastructure You will assist in managing and progressing several change projects across several technologies and platforms You will assist in the revised structure of the in-house IT teams with a focus towards solution and service delivery You will be leading the business plans for change and as a result will act as the head liaising with internal and external stakeholders You will look to deliver an ITIL based practices across the teams You Will Need: Relevant experience in a similar position delivering business change or taking part in progressing change projects Either experienced or looking to take the step up to a strong leadership position Ability to work collaboratively in order to deliver projects to their completion Experience in delivering processes and efficiencies Strong understanding of working within budgets, driving efficiencies and costs Experience of ITIL (Certificate would be desirable) Experience in project management (Prince 2 would be desirable) To Apply: Please submit your most up to date CV for a confidential discussion.

An opportunity has arisen for a Middleweight Front End Developer, joining a fast-growing in-house marketing, web and digital team. You will be responsible for developing, managing and optimising the B2C platform to help create a fantastic customer experience. You will be working closely with the Digital and .NET Developer to manage the website platform. A bit about the Role: Technical ownership of all front-end development and updates on the website. Responsible for all quality processes, ensuring that they are tested and validated to ensure they work properly. Working closely with internal teams to ensure daily and project based front developments to the site are completed efficiently and within pre-determined KPIs Gain insights from analytics and make recommendations for improvements. Develop and create innovative solutions that continuously improve the performance of the website. Maintain a good understanding of SEO principles and ensure that the application with adhere to them. Skills and experience: Essential: A mobile-first approach. Strong understanding of front-end coding techniques and CMS. Applied knowledge of HTML, CSS and JavaScript languages. Understanding of integrating external API's, Google Analytics and Google Tag Manager. Have a good knowledge of best practices, new technologies and trends. Knowledge of UX and UI design. Have a keen interest in e-commerce. The ideal team player should share openly and willingly, communicate constructively and work as a problem-solver. A self-starter who thrives in a result driven, creative environment. Strong organizational skills with an accurate eye for detail. Experience working with targets and KPIs. Minimum of 3 years' experience of E-commerce based sites Used to working in a busy, high workload department Ability to multi-task and prioritise Desirables: Knowledge of the implementation of technical SEO solutions Significant awareness of A/B testing, domain management and conversion rate optimisation (CRO).

Badenoch + Clark are currently working with a number of Public Sector clients to source highly skilled Desktop Support Engineers on an interim contract basis. We have roles based across the North East down into Teeside, so if you're looking for a new role in that area please get in touch! In terms of the duties, we'd be looking for you to be able to do the below comfortably: * Install, configure and test end-user hardware, software and network systems. * Provide technical support to users in respect of end-user device hardware, software and network systems. * Provide advice, guidance, training and support to users in the use of end-user hardware, software and network systems. * Assist with the installation and support of data and voice systems, as required. In term of technologies, you'll need to be an expert in supporting: * MS Windows 7/8.1 and MS Office 2010 products * MS Office 365 * Microsoft SCCM * Active Directory support and management. If you tick the above boxes and fancy a new challenge please apply now! Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://en-gb/candidate-privacy

Central Employment are delighted to be working with an expanding consumer focused digital, ecommerce business as they look to recruit a talented Senior C#.NET Developer. The C#.Net Developer will be part of the Marketing team reporting into the Head of Marketing & Acquisition Manager. You will be only the Web developer in the business so it is essential that you can work as part of a wider team and work independently on the website, managing multiple projects simultaneously and be accountable for the performance of the website. Responsibilities of the Mid-Senior C#.NET Developer: Design and development of C# ASP.NET (MVC) solutions. Design and development of content management solutions using the Umbraco CMS Writing and executing unit tests. Capture requirements whilst liaising with project stakeholders. Provide technical support for existing applications. Provide written documentation (technical designs, guidelines, whitepapers) for internal and external users. Communicate appropriately to clients and team members. Undertake code reviews. Keep up to date with the latest technologies and trends in software development. Any other responsibilities as directed by your manager. Experience required as the Mid-Senior C#.NET Developer: 3+ years of .NET web application development experience using C#. Applied knowledge of HTML, CSS and JavaScript languages Experience of fully developing solutions using Visual Studio. Mobile first approach Experience working with the Umbraco CMS. Working knowledge of source control systems such as SVN and Git. Good and effective communication skills. Solve technical problems effectively and efficiently. Work to given deadlines Diagnose and solve software issues. Working knowledge of Agile SCRUM methodologies.

Job Title: Software Developer Salary: up to £50,000 Per Annum Location: Prudhoe Acorn is currently looking for a Software Developer with strong experience in C# to join an independent provider of communications, IT and cloud services based in Prudhoe. The software Developer will be responsible for the maintenance and development of new and existing systems within timescales. The business revolves around data therefore you will be responsible for updating SQL code and working with SQL databases. You will be working within a strong yet vibrant development team to build and support the companies' unique software product. Responsibilities Include: * Maintaining and developing existing systems * Working with an experience development team in a fast-paced environment * Contribute to teams KPIs Essential Experience: * C#.Net * 1-2 years' proven experience as a Developer * SQL If you feel your experience can fulfil this role and you are interested in working for a fantastic company, please apply online or for more information contact Priya Patel at Acorn IT Acorn Recruitment acts as an employment agency for permanent recruitment.

My Client based in the County of Tyne & Wear are currently searching for an experienced SCCM / Windows Engineer to join their team with immediate affect. This is a heavily focused project role, where you will be the main engineer behind a Windows rollout and the whole SCCM cycle throughout this rollout..... click apply for full job details

Our client, a unique organisation in Cramlington are looking for a .NET / C# Developer to join their team. Candidates will ideally have commercial experience of developing and be passionate about new technologies and learning new skills. The following skills would be ad... ..... click apply for full job details

Working as part of the engineering team you will be responsible for designing motor controllers and electronic control units for the company's products. This will involve designing electronic circuits from scratch using the Altium toolset. This is not a 100% desk based role as you will be involved in building and testing..... click apply for full job details

iOS Developer Our client is a highly successful internet business with a world-wide user base several million strong. They are looking for a passionate and experienced iOS Developer to join their expanding Mobile Team of talented engineers based in their office north of Newcastle. Your primary focus will be development of exciting new features and improving the stability of the iOS client. As part of a small company, your role will encompass the entire software development life-cycle, including requirements capture, prototyping, design, development, testing, deployment and maintenance. Responsibilities as an iOS Developer: Collaborate with a team to design and build new features for our iOS app Help maintain code quality, organisation and stability Improve the performance and responsiveness by refactoring older code Work closely with designers to create a beautiful app Work closely with external beta testers, to gather feedback and insight Required skills and experience: Have a strong background in Objective-C and Swift Have in-depth knowledge of iOS frameworks such as Core Data, Core Animation, etc. Be passionate about making beautiful iOS apps that are simple and easy to use Be confident in your abilities to shape a platform with a huge user base Have an understanding of the intricacies of iOS and its human interface guidelines The ability to communicate technical concepts Be self-motivated with strong organisational skills Advantageous to have: Familiarity with Agile/Scrum and using issue tracking software such as JIRA Familiarity with Code Review process Familiarity with writing and maintaining technical documentation Familiarity with unit testing and TDD as well as automated testing Do you want to work for an award winning, successful and growing technology company? Does the idea of working with innovative tech, an awesome team with huge ambitions in a casual friendly environment appeal to you? The package on offer is: Competitive Salary - based on experience 25 days holiday, plus Bank Holidays Company pension scheme Company Bonus scheme Casual work environment Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.

As an Embedded Engineer working as part of the engineering team you will be responsible for the design and development of software/firmware for automotive electronics. This will involve interpreting specifications to produce software functional specifications, coding, testing, software design, and documentation..... click apply for full job details

Android Developer Our client is a highly successful internet technology developer with a user base several million strong.They are going through a period of growth and are now looking for a highly skilled Android Developer to strengthen their team, based North of Newcastle. You will work on developing exciting new features and improving the stability of the Android client. As part of the android team in a small company, your role will encompass the entire software development life-cycle, including requirements capture, prototyping, design, development, testing, deployment and maintenance. Responsibilities: Develop, improve and innovate on their Android app, writing clean, maintainable and extendable code Be part of the Android Development Team helping with implementing new features and maintaining the existing codebase Collaborate alongside Server and Client developers, Project Managers, Product Owners, Designers, QA and external beta testers Provide insight to the technical and behavioural direction of the products Required skills and experience: Have a solid background in Android SDK Development using Java, Kotlin and Android Studio Have working experience on SCM tools (preferably git) Be Familiar with Material Design guidelines Be self-motivated, like to explore and organize your code and projects Think like a team member, not a code-monkey You will have the opportunity to: Work with Android Architecture Components such as Room, LiveData, ViewModel, WorkManager, etc Use Dependency Injection with Dagger2 Do Unit Testing, TDD and/or automated UI testing Work among experienced engineers, doing code reviews and/or pair programming See your code being used by millions of users Fine tune third party SDK's and libraries in a complex UX ecosystem Do you want to work for an award winning, successful and growing technology company? Does the idea of working with innovative tech, an awesome team with huge ambitions in a casual friendly environment appeal to you? The package on offer is: Competitive Salary, depending on experience 25 days holiday allowance, plus bank holidays Company pension scheme Company bonus scheme Casual working environment Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.

Mechanical Design Engineer Newcastle £25,000 - £35,000 Full Time 08.30 - 17:00 Monday-Thursday, Friday as standard About the Company A multi-award winning and highly innovative LED lighting manufacturer are looking for Mechanical Design..... click apply for full job details

Production Engineer - Permanent £32,000 - £40,000 North East A Production Engineer is required for a rapidly expanding reputable specialist manufacturer based in Northumberland. The client designs and manufactures a range of bespoke equipment for Off Shore and Hazardous Areas...... click apply for full job details

CY Partners are currently recruiting a Laboratory Technical Support Assistant for a organisation based in Haltwhistle. Our client is a highly reputable and well-established manufacturer of speciality chemicals . The Laboratory Technical Support Assistant is a great opportunity to gain experience in a technical and regulated..... click apply for full job details

Server Software Engineer Our client is a small, highly successful internet business, with a user base several million strong.They are going through a period of growth and are looking for an experienced Server Software Engineer to join their team of experienced software engineers...... click apply for full job details

We're recruiting a QA for the leading provider of SaaS solutions for digital partner marketing. Customers include some of the largest and most trusted brands on the planet. Headquartered in Newcastle Upon Tyne with offices in London, San Francisco, New York, Baltimore, Sydney, and Tokyo. The Technology At the heart of the SaaS platform they track performance marketing data and build a number of solutions to turn this data into useful information for customers. They work with a LOT of data, generating over a billion events across their infrastructure daily. They aim to make as much of this data available in real-time as possible, which is no mean feat at this scale! The platform is API-led and there is no trickery done behind the scenes - customers have access to all of their data all of the time. They run their automated frameworks in Ruby, using Selenium webdriver for the UI tests. They primarily work on Macbooks with a RedHat virtual machine test environment. You can expect to be supported in your passion for Testing with the opportunities and time to branch out into specialisms such as Load, Performance and Security testing. Your opinions and input are always valued. Their development teams are multidisciplinary with engineers, QA, and analysts working together using Agile principles. Each team is independently organised, deciding their own workflow for solving the problems presented to them. They use tribes to share knowledge and ideas across the teams, and to make team-spanning decisions such as coding standards. The QA they're looking for: • Their culture and work environment are very important to them. Above all else they value people with a positive attitude and a good work ethic. • They love self-motivation and a passion for knowledge, as well as those who put their team above themselves. • This is a senior role so demonstrable experience of good software engineering is essential. • They are looking for a passionate Tester from a technical background who has experience in, or is willing to learn, manual and automated API/Front-end testing as part of an Agile Scrum team. • They encourage a mindset of quality and doing the right thing; ego has no place there. • Collaboration is the foundation of their culture. The ability to communicate in a concise and focused way, really listen to others, and practice patience are all excellent traits to have. • They want to help their people develop themselves professionally and personally. The desire to mentor and support those that are working towards obtaining all the above qualities helps us achieve that. What they're offering • They strive to create a fun, friendly, and comfortable working environment. • They believe a good work-life balance is essential. • They're in this business for the long haul. They give their team time to think and to do things right. • Their team is a democracy. Everybody has a voice in how things are done. • They want their team to be the best they can be. Each person works with their manager to create and implement a personal development plan. They also offer some benefits such as a £500 personal development budget and access to If you are interested in the advertised position for a QA please 'Register your interest' through the requested method and we will be in touch shortly with regards to your suitability for the role. Sharpe Recruitment Ltd is a North East based consultancy, dedicated to placing professionals in rewarding jobs throughout the North of England across a variety of disciplines including Digital Media, Design, Development, Creative Advertising, Sales & Marketing, Tech & IT. Skills Required Skills Qualifications Required Qualifications Keywords Keywords

Job Title: Electronics Design Engineer Salary: £30,000 - £40,000 per annum Location: Northumberland A market leading and award-winning company in Northumberland who specialise in highly innovative illumination for video surveillance and hazardous area markets is looking to add an ..... click apply for full job details

Our client is a small, highly successful, award-winning internet business, with a user base several million strong. They are going through a period of growth and are looking for an experienced Developer to join their Content team. As part of a small company, your role will encompass the entire software development life-cycle, including requirements capture, prototyping, design, development, testing, deployment and maintenance. The role includes support, maintenance and monitoring of existing Content services. There will be plenty of opportunities to research and develop solutions using new technologies, languages and design patterns. Your responsibilities as Content Developer: • Design, create and maintain Content services • Produce services that extend the existing Bot framework and SDK • Participate in architectural and design discussion around Content • Participate in daily scrums, and backlog refinements Required Content Developer skills and experience: • NodeJS and NPM • REST APIs • Unit Testing • Relational Database experience (MySQL preferred) • Caching (Redis preferred) • Experience with version control (GIT preferred) • Degree in Computer Science or a related discipline Desirable Content Developer skills and experience • No-SQL Database experience (DynamoDB, MongoDB preferred) • Agile/Scrum • Linux • Experience with ticketing systems Rewards: • Competitive salary - based on experience • 25 days holiday allowance, plus bank holidays • Company pension scheme • Company bonus scheme • Working with an awesome team with huge ambitions • Working with highly innovative tech • Casual, friendly working environment Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK.

Excellent opportunity to join a large blue chip organisation for an experienced Software Developer, based in Prudhoe. You will be a passionate and experienced ASP.NET MVC developer, ideally with working knowledge of ASP.NET Core. Web API and C# are also essential o this role. Day to day, you will be working alongside a strong tech team, using new technologies to develop new applications, and new add-ons for existing application packages. As a Software Developer you will have the following responsibilities: *Develop new applications to support business objectives *Maintain and develop existing applications *Provide technical guidance and advice when new requirements are being reviewed *Unit testing applications in controlled situations before going live to ensure quality * You will be passionate about working in the team, developing code, improving Knowledge, Skills, Experience required: *ASP.NET MVC (inc ASP.NET Core) *Web API *C# *JavaScript *CSS3 *Microsoft SQL *Scrum *TFS / Git You would join a successful, close-knit team whose objective is to develop new & existing applications to support the business' needs. The role requires an individual with a flexible approach and passion for developing applications that bring about positive business changes. You will be involved throughout the development lifecycle delivering successful projects based on an SQL server platform. This is a great opportunity for a developer to build on existing skills and learn new ones in an exciting environment using new technologies. If you have the desired skills and experience please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.

Financial Risk Analyst North Tyneside Up to £30,000 This is a tremendous opportunity for a natural analyst to join a talented team of like-minded professionals. The team are responsible for the end-to-end data journey, from extraction through to presentation that demonstrates not only the story of the data; but the key trends that can make or break a key financial decision. We're looking for a candidate who has a strong interest and experience of: data manipulation, trend identification and the significance of said trends to overall pricing and strategy. A big element of the role is the actual end-to-end ownership, which culminates in a written report with visualisation; essentially a testament to the hard work done. Work done here is of significant value to the organisation and as such, everything is in place to help you succeed in your position. Not only will you be equipped with regular updates to software used, but you will be enrolled on various Microsoft certified training courses that allow you to develop your technical skillset to no end. Training is taken seriously here and there are other opportunities that allow you to develop professionally, such as mind-set, personality and leadership courses too. The organisation demonstrate strong year-on-year growth and in turn, are reinvesting money made to ensure that the company and employees can perform, develop and earn even more. As a result of the technical requirement of the position, there are a couple of desirable prerequisites; SQL, Excel, VBA etc. Though this is desirable and any strong experience of Excel, an understanding of SQL and a hungry aptitude to learn would be fantastic. Commercially, experience of reporting on insurance figures/policies is hugely desirable; though financial reporting as a backup is sufficient too. Key elements/criteria for the below are: - Technical skills (SQL, Excel, VBA) - Production and presentation of written reports - Finance/risk/insurance experience - Data manipulation - Trend identification - Written report production To action your interest, please apply now.

Risk & Reporting Analyst North Tyneside Up to £30,000 This is a tremendous opportunity for a natural analyst to join a talented team of like-minded professionals. The team are responsible for the end-to-end data journey, from extraction through to presentation that demonstrates not only the story of the data; but the key trends that can make or break a key financial decision. We're looking for a candidate who has a strong interest and experience of: data manipulation, trend identification and the significance of said trends to overall pricing and strategy. A big element of the role is the actual end-to-end ownership, which culminates in a written report with visualisation; essentially a testament to the hard work done. Work done here is of significant value to the organisation and as such, everything is in place to help you succeed in your position. Not only will you be equipped with regular updates to software used, but you will be enrolled on various Microsoft certified training courses that allow you to develop your technical skillset to no end. Training is taken seriously here and there are other opportunities that allow you to develop professionally, such as mind-set, personality and leadership courses too. The organisation demonstrate strong year-on-year growth and in turn, are reinvesting money made to ensure that the company and employees can perform, develop and earn even more. As a result of the technical requirement of the position, there are a couple of desirable prerequisites; SQL, Excel, VBA etc. Though this is desirable and any strong experience of Excel, an understanding of SQL and a hungry aptitude to learn would be fantastic. Commercially, experience of reporting on insurance figures/policies is hugely desirable; though financial reporting as a backup is sufficient too. Key elements/criteria for the below are: - Technical skills (SQL, Excel, VBA) - Production and presentation of written reports - Finance/risk/insurance experience - Data manipulation - Trend identification - Written report production To action your interest, please apply now.

Excellent opportunity to join a large blue chip organisation for an experienced Software Developer, based in Prudhoe. You will be a passionate and experienced ASP.NET MVC developer, ideally with working knowledge of ASP.NET Core. Web API and C# are also essential o this role. Day to day..... click apply for full job details

Excellent opportunity to join a large blue chip organisation for an experienced Software Developer, based in Prudhoe. You will be a passionate and experienced ASP.NET MVC developer, ideally with working knowledge of ASP.NET Core. Web API and C# are also essential o this role. Day to day, you will be working alongside a..... click apply for full job details

C# Developer I am working with a large UK company who are looking for an experienced C# Developer with ASP.Net MVC knowledge to work as part of their team across the development of new and existing applications that support business objectives. Essential Technical Skills: Strong background in C# Development with ASP.Net MVC Experience of Web API's Experience of JavaScript and CSS within a Scrum environment SQL Server development experience

Automated Test Engineer - Blyth Purpose of Function The Engineer will work as part of a team developing software and hardware applications that support the needs of manufacturing at Blyth. These will include in-house developer solutions for automated assembly, functional test and production monitoring..... click apply for full job details

The Company Established manufacturing business is looking to recruit an IT Manager, to play a pivotal role is the development of company's development. The Role In this broad strategic but also hands role, you will be responsible for developing their systems and practices as well as lead and develop a small team. You will review the current IT Systems, provide recommendations on how these can be improved, then develop and implement those agreed project plans to ensure each project is completed on time and within budget. You will also liaise with internal stakeholders to determine relevant business needs where IT solutions are required, following though those actions. In addition as the lead infrastructure person, you will ensure all network, hardware and software is running efficiently and reliably, backups are completed in line with back up protocol as well as provide operational support when required. The Requirements You will be a strategically focused but hands on IT Manager. Having worked in manufacturing you will have also worked with and ideally project managed ERP systems upgrades/implementations. With an infrastructure background, you will abreast with the latest technologies have a passion in developing systems to enable a business to grow.

A vacancy has arisen for a Service Desk Agent as part of our growing team to support our customer base. The expectations of the role will be for you to act as a technical first point of contact to log, manage and resolve faults that are logged by customers using TSG remote access software or verbal instructions. This will be carried out in accordance with agreed timescales and internal Service Level Agreements whilst being in frequent communication with the customers so that they are informed of progress including closure of raised tickets. As the initial point of contact in a customer facing role, the candidate should be a customer focussed and highly organised individual. Customer issues should be dealt with in a timely manner and ensure customers are kept up to date with the status of their fault. Previous experience of working in a Service Desk environment, and a good working knowledge of Microsoft products are essential. An IT related qualification is advantageous in applying for this role. Essential skills for the role include; Demonstrable experience in a similar role A good technical understanding of computers, networks and communication systems PC and network fault-finding skills Knowledge of Windows 7, 8, 8.1 and 10 Good telephone manner Patience and understanding when communicating with users Excellent attention to detail Enthusiastic and willing to learn Accurate data entry in ticketing software So if you are a highly customer focussed individual with a passion for dealing with multiple technical calls and are committed to providing the highest quality of service then we would love to hear from you.

TSG are delighted to be recruiting for a Service Desk Consultants to support out existing team in Team Valley, Gateshead. Within this role you will be required to remotely diagnose and repair faults in customer systems using remote access software and verbal instructions. You will ensure customer calls are responded to in a timely manner, ensure customers are kept updated with the status of their fault, update our service desk system with detailed notes and resolutions whilst ensuring a high quality of service is provided to our customers. Key to this role is that you have a demonstrable experience within a WAN/Server environment and a working experience of site infrastructure to support our ever increasing customer base. To succeed in this role you must have a passion for delivering a first class technical customer service as well as the ability to prioritise your workload. As you will be managing multiple cases at the same time excellent organisational skills are a must, along with the ability to make decisions and exhibit sound and accurate judgement. What else do we need from you? Ideally experience in Microsoft Exchange, VPN's, Firewall/Routers, Hyper-V, VMWare and extensive trouble shooting experience. An MCSA certification would also be an advantage. It would also be desirable if you have experience in back-up technologies particularly back-up exec, VEAM, BTL's and Datto. What can we offer you? A competitive salary, the opportunity for you to gain technical certifications including Microsoft and Sophos, alongside a training programme delivered by our in-house Microsoft certified trainer. We offer a competitive holiday entitlement, contributory pension scheme, life assurance and much more besides. So if you are a highly customer focussed individual with a passion for dealing with multiple technical calls and are committed to providing the highest quality of service, then we would love to hear from you

Job Purpose The senior project manager will be responsible for leading and delivering multiple projects of various size, complexity and risk. He/she will be responsible for the planning and effective delivery of said projects using existing TSG Product management methodology 'ProjectCare' thus ensuring that internal & external customer communication is maintained at all times. Effectively monitor and manage all delivery aspects of project implementation to ensure that the projects are completed to the required standard of excellence and within the specified constraints of time and cost. The senior project manager will provide escalation cover for the Head of Projects in their absence. In addition the senior project manager will act as a mentor for other project managers within the project management team and those consultants who on occasion perform project management duties. Duties and Responsibilities • Ensure all relevant pre project TSG Processes have been complied with before acceptance of a deliverable project. • Liaise with project schedulers to ensure the consultant(s) assigned to deliver the project has/have the appropriate skills and experience. • Organise and conduct pre project meetings where appropriate. • Adhere to and promote TSG's ProjectCare such as: o Ensure a full an accurate scope is signed by customer before commencing a project o Produce detailed project plans with clear responsibilities on both sides and clearly defined requirements of work that is both in and out of scope. o Review and manage change control o Produce Highlight reports o Ensure that all 'closed' projects have a relevant 'signed' project sign-off document • Work with the scheduling team to plan to deliver the project within specified timeframes. • Manage the day to day elements of the project to ensure deadlines are met and consultant utilisation is maximized by minimising non chargeable days. (FOC's, overruns etc.) • Documentation of key changes to a project using standard TSG documents • Identify, monitor and maximise the revenue from variation orders throughout the projects • Always aim to deliver projects on time and on budget. • Accurately record project info in CRM (Notes, Next action dates, Estimated Completion dates etc). • Highlight, document and process Change Requests for additional out of scope items, including additional PM time • Allocate time in CRM in advance to plan ahead work load and forecast correctly • Accurate recording of time in CRM for chargeable and non-chargeable activities • Use 'Guru' project sites for all relevant projects and maintain accurate and up to date documentation • Maintain regular communication involving all stakeholders within the project which will include: • Weekly project Calls • Monthly project meetings • Coordinate handover to support following completion of the project • Responsibility for overall financial return of the project which includes ensuring that customer payment plans are kept up to date. • Liaise/maintain communication lines with the account manager and/or silo owner where appropriate. (E.g. upselling/project progress) • Some line management responsibilities which may include day to day management and regular appraisals of individual consultants. • Highlight any issues that need escalating to the appropriate services director. • Must be sufficiently mobile to travel within the UK. Collaboration and Relationships: • With the Senior Management Team and Project Co-Ordination Team to ensure the successful delivery of Projects to the Customer. • Successfully build and manage client relationships from the outset of the project to ensure successful delivery and customer satisfaction. • Act as a mentor to project managers and consultants performing project management duties. Knowledge, Skills and Experience Your qualifications • Project management qualifications would be an advantage but not essential • IT Qualifications would be an advantage but not essential Your skills & knowledge • Robust project management skills • Strong interpersonal skills - Focus on solving conflict, not blaming. Speaking clearly and persuasively in positive or negative situations. • An effective people manager who leads from the front • Decision making - display a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision making process. • Strong IT product knowledge, including infrastructure and networking technologies • Adaptability - able to deal with frequent change, delays or unexpected events. • Service focused. • Highly motivated - Sets and achieves challenging goals; measures self against standard of excellence. • Team player. • Ability to produce and evaluate reports and statistics. • Quality management - ability to look for ways to improve and promote quality. • Formal project management qualifications desirable but not essential - formal training will be provided to supplement proven project management skills & on the job experience • Must have a clean or near clean driving licence Your experience • Proven project management experience essential • Proven technical experience is essential • Proven application experience is desirable Your behaviours • Self-Control: Exercise personal control in order to manage the day to day stresses of the role and maintain personal well-being whilst taking responsibility • Consultative Communication Ability to understand complex issues quickly, to be able to discuss and gather ideas. Gain buy in and support. Act as a role model to the team for openness and honesty in order to foster open communication. • Relationship Building. Creating long lasting relationships that can withhold the trials that come with the role and can be supportive when influencing is key. • Conflict Resolution. Management of differences to avoid escalation and to build a supportive culture within the team and with the sponsors and stakeholders. • Negotiation Ability to reach agreement through understanding.

The Client & Role: Our Client is a leading provider of Security Solutions. This is a home based position covering the North East and / or North West of England. The Remuneration Package consists of £38K Basic Salary with Paid Overtime and On Call Allowance. Amongst others, our Client offers 25 Days Holiday + Bank Holidays, a fully expensed Company Car, Laptop and Phone. Role & Key Responsibilities: The Field Service Engineer will support the company's security machines at customer sites. Responsible for the installation and ongoing maintenance of the company's machines. Ensure that adequate customer training is provided post installation. Identify and rectify faults in a timely manner. Ensure that the required tools are available to maintain the equipment. Continuously analyze product performance and introduce improvements when necessary. Provide customers and the company with accurate maintenance reports and documentation. Explain technical issues to customers in a concise and understandable way. Keep up to date with security trends and be an expert advocate of the company's products. Provide high level customer service at all times. Display a flexibility and a dynamic approach to meet customer demand. Work in line with company standards and requirements and represent the company in a professional manner. Skills & Experience: Proven engineering support background is necessary. Previous experience of engineering and servicing machines. Job relevant qualifications would be beneficial. Must hold a full UK driving licence. Excellent fault finding and troubleshooting skills of machines. Experience of working in the Security or Detection industry would be preferred. Strong communicator with ability to explain technical terms in a concise way. Ability to multitask and prioritize for maximum efficiency. Ability to provide excellent service and build rapport with customers. Proven ability to work well unsupervised. Dynamic and ambitious personality.