44 jobs found in Northumberland

Senior System & Data Developer - SSRS / SSIS / T-SQL / ERP South Tyneside Up to £38,000 per annum This is an opportunity with a huge employer to take ultimate accountability for the development, implementation and maintenance of the Data Warehouse & BI environment, which form the overarching BI & MI function..... click apply for full job details

Senior System & Data Developer - SSRS / SSIS / T-SQL / ERP South Tyneside Up to £38,000 per annum This is an opportunity with a huge employer to take ultimate accountability for the development, implementation and maintenance of the Data Warehouse & BI environment, which form the overarching BI & MI function..... click apply for full job details

Software Developer Software Developer/ASP.NET/Web API/C#/JavaScript/CSS3/MSSQL/Scrum/TFS/Git/Permanent A market leading communications company are currently looking for an experienced Senior Developer to join there company. Based in Prudhoe, you will be key proponent within a close knit and will be responsible for..... click apply for full job details

We are partnering up with our well renowned Civil Service clients, supporting them in their search for IT Helpdesk Advisors. Contract: Full Time, Temporary Employment (6 Months with a view to extension) Hourly Rate: £8 Location: Longbenton Hours of Work: Shift Patterns, earliest attendance 7am, latest attendance 6pm Monday - Friday Start Date: ASAP The department is carrying out a small scale recruitment exercise to gain new staff for their first line support team. Successful applicants will assist service users with a wide range of applications and infrastructures, working toward maximum optimisation of the technology available. Communications will arise through a variety of mediums, including calls, emails and web chats. Daily responsibilities will include, but not be limited to: Query Management Diagnosing and repairing user's issues Escalating issues when necessary Capturing data quickly and accurately, logging job details in full for ease of resolution across departments Maintaining exceptionally high standards through all communications This is a fantastic, long term opportunity for a professional and naturally helpful character. Flexibility and adaptability will be integral for your success in this role, as queries arising can vary greatly in scale and complexity. In addition to the above, successful candidates will have: A proven track record providing customer service Excellent communication skills, both written and verbal A strong focus on analytics and problem solving The ability to work to changing deadlines and priorities Strong knowledge of Microsoft Office Applications To facilitate your daily enjoyment and clarity in this job role, our clients will provide an extensive 2-4 week training programme, with continual support provided thereafter. If you would like to apply for this role, please do not hesitate to submit your online application today. We look forward to hearing from you! Please note that due to a high volume of applications, we are unable to respond to all applicants individually. If you have not heard from us within 10 working days, please assume you have been unsuccessful on this occasion.

The Company International SaaS business is seeking a Linux Platform Engineer to join at a pivotal point in their tech progression replacing existing systems with new and scalable ones that will allow the business to continue to grow. The Role As part of the Technical Operations team you will build the tools, infrastructure and processes required to ensure the systems remain available, scalable and secure. You will also be involved in support, project delivery and maintenance activities completed by the Operational Team. Working closely with development and support teams ensuring technical Issues and projects are correctly logged and managed to the correct priority. Resolve technical Incidents affecting the performance and availability of our infrastructure in a prompt and timely manner. Manage multiple Support Incidents and assignments while maintaining a high level of quality Document technical issues, solutions and support information. Support client onboarding to ensure that required technical capacity is available and stable. Continuous improvement, continuous delivery and continuous integration. Maintenance and monitoring of infrastructure and its operational systems. The Requirements With strong Linux system administration skills as well as Automation and Scripting skills including use of a Scripting languages; Bash and Python , you will possess: The ability to prioritize workload including Incidents and Problems An understanding of error messages and logs displayed by software A calm and logical approach during a critical event The ability to troubleshoot, diagnose and solve issues independently. Experience as part of a team supporting and maintaining an infrastructure. Experience in resolving high priority Incidents A Passion for technology Strong technical troubleshooting and analytical skills Excellent verbal and written communication skills Knowledge of platform and application automated deployment eg (Puppet, Chef, Ansible, Docker etc) within a physical environment. As a self-learner, with the ability to document learning as experience is gained, you will have a passion for technology and ideally have a keen interest in development, new technologies and innovation. Experience of working within DevOps environment would be beneficial.

The Senior Service Transition Analyst supports the Service Transition Manager in creating an environment that facilitates high performance and collaborative working within Service Transition Management and across Service Operations functions. The role is supportive for the Service Transition Management processes, ensuring governance and adherence to process within DCS and relevant Daisy Group business units. Salary: DOE Location: Horsham or Prudhoe Hours: Monday to Friday 8.30am - 5.30pm Job Responsibilities Assist the Service Transition Manager in leading, motivating and delivering all functions that sit within the Service Operations Service Transition Management structure. Assist in driving the Service Transition Management function to deliver against Group, Team and individual targets in line with company objectives. Assist in establishing collaborative Service Transition Management working practices within the Daisy organization with which to drive continual service excellence and customer experience. Assist in implementation and drive strategic roadmaps for the Service Transition Management function with which to deliver continued service improvement and increase customer satisfaction. Act as a Senior to the Service Transition Analysts and support in management functionality when required. Support and lead the Service Transition Management function within Service Operations and collaboratively work with the wider Service Operations leadership team to support the creation of a highly effective and integrated Service Operation function. Support and consult development and implementation of the Operating Model for the Service Transition function. Support the Daisy behaviours and culture into the function with which to drive service excellence and improved customer experience. Support and consult on the implementation and embedding of appropriate processes and procedures that underpin fast, effective and reliable IT service delivery whilst maintaining the absolute minimum of bureaucracy. Assist and support in Development of the function and Service Transition Coordinators in order to establish a highly effective and successful team. Contribute to and complete day-to-day BAU activities aligned to Senior Service Transition Analysts. Assist in the effective operation of the contracts admin function and their scope of work; relating to Service Now Contract Management, relevant ITSM admin and customer portals. Assist in the management and coordination of escalation activities of all contract admin records. Assist in the identification for service improvement relating to Service Transition and raise opportunities via the Continuous Service Improvement process. Act as SME to all support teams in relation to managed Service Transition. Assist in producing Service Transition Contracts Admin reports. The Person Essential: Previous experience in a Service Management/Service Transition Management role Ability to apply methodical and logical approach to Service Transition Ability to inspire co-operation and co-ordinate activities across teams Previous experience in a Managed Services environment Understanding of standard ITIL processes including Service Transition, CSI, Incident, Request Knowledge & Problem Management Desirable: ITIL Foundation Accreditation Experience of ITIL Service Transition, CSI, Incident, Request Knowledge & Problem Management Knowledge/Experience of Service Now, MS Office Knowledge of Service Transition and customer satisfaction techniques Daisy Group... About us When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses. Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services. Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK's best-known organisations. Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions. The Package Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort. But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. Here are some of the benefits that we offer: Holiday entitlement of 25 days, plus bank holidays Additional day's holiday for every year of service, up to a maximum of 30 days. Holiday Purchase Scheme Company Sick Pay Childcare Vouchers Eye care Vouchers Discounted Medicash Membership Monthly reward scheme Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers. Discounts on a range of Daisy products Why work for Daisy? It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success. Whatever our employees do their dedication is helping thousands of UK businesses realise their digital potential. In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless. So if you're an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.

Broster Buchanan are working with a key client who are a blue-chip business are looking for an IT Infrastructure & Systems Support Manager. As IT Infrastructure & Support Manager you will report into the IT Manager. In this role you will responsible for: IT infrastructure and COAGO, enabling enable the support and development facilities in all areas. This will also encompass the relationship with SAP modules. Monitor network and systems performance, recommend solutions implement these with minimum disruption. Provide support to user departments for all desktop hardware and software products. Skills & Experience required: Experience of manufacturing systems VMware Microsoft stack Excellent interpersonal skills Excellent Stakeholder management engaging with both technical and non-technical staff. Salary: £34,000 to £40,000 + Benefits

Business Intelligence Manager (Data Analytics, Qlikview, Tableau, PowerBI, SQL, Oracle, Azure) London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Looking for your next opportunity in Business Intelligence? Interested in working for one of the most recognisable brands on the planet? Well look no further! I am offering you the opportunity to work on some of the world's most innovative and emerging technologies! But wait….. There's more! You will have the chance to use your Business Intelligence brain to bring infrastructure, development, people and tools closer together with a client that consumes a large slice of the sweet FTSE100 pie. Does this sound like something that you might be interested in? Apply now to be their next Business Intelligence Manager (Data Analytics, Qlikview, Tableau, PowerBI, SQL, Oracle, Azure). You will be responsible for: Inspecting, cleansing, transforming, modelling and exploiting our clients' data to support decision making, deliver business outcomes and adopt an insight to action management approach Developing innovative solutions using cutting edge technologies, structured and unstructured information Implementing governance strategies to ensure the security, integrity, and availability of information Working with a range of global alliance partners from the largest (Microsoft, Oracle, Google) to SMEs specialising in specific technologies or industry verticals A successful candidate must understand a client's business and be able to dive deeply into their issues and requirements. Assignments will vary and will involve managing small teams/work streams, providing expert consultancy, mentoring and acting as a "trusted advisor" to clients. Relationships will run from business and IT specialists to senior management. Contact Nathan for your chance to work as a Business Intelligence (Data Analytics, Qlikview, Tableau, PowerBI, SQL, Oracle, Azure)with a global powerhouse.Email or contact Nathan on Reference: AMC*NAT/NA17 Type: Permanent Location: London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Salary: £65,000 - £90,000 + £5,900 Flex Fund + Package Contact: Telephone:

Digital Marketing Manager (SEO, Agency) A Marketing agency based in Tyne and Wear are looking for a Digital Marketing specialist to join the team on a full-time permanent basis. They are a fully integrated agency looking to further expand due to steady growth in the area working across multiple industries. ..... klik solliciteer voor de volledige vacature

As a Customer Service Executive within one of our Daisy customer service teams, your role will involve you taking full ownership for customer queries, establishing a suitable resolution for both the customer and the business in a timely manner. First line contact for customer queries relating to general account enquiries, billing queries, order queries, faults/technical queries and disconnection requests. Understanding when it is appropriate to escalate any of these queries to the second line teams via a warm transfer. Salary: Up to £17,500 Location: Prudhoe Hours: Monday to Friday 8.30am - 5.30pm Job Responsibilities To provide a right first time level of service ensuring the customer expectations are met. To identify opportunities to maximise growth and revenue through cross selling opportunities referring, where appropriate, to specialist sales teams. Identify and escalate any process issues and offer suggestions/ideas for suitable resolutions. Increase customer loyalty and reduce Churn working in synergy with other departments. To build and maintain good working relationships with both internal and external customers, establishing and building strong relationships with other departments. Establishing and building rapport with customers, providing accurate and timely information to instill customers confidence in our ability to deliver an exceptional level of service. To deliver against the key business objectives, business service level agreements and individual key performance indicators. Ensure clear, concise and comprehensive notes are entered onto the systems after each and every customer contact, with relevant documents attached where necessary. Confidence in handling customer escalations, managing objections and taking ownership to get a full resolution. The Person Be able to demonstrate an ability to work within a fast paced environment within the service industry. Competent with all Microsoft packages. Ability to understand, analyse and interpret data. Take ownership of issues and follow through to conclusion Sound questioning and listening skills, being able to pinpoint the exact issue in order to get a resolution. Can do attitude with a flexible approach to work To build and maintain good working relationships with both internal and external customers. Be able to demonstrate a logical thought process, meeting customer demands and expectations. Ability to work well as an individual and as part of a team. Possess excellent, assertive and controlled telephone manner. A high level of professionalism Excellent communication skills - both verbal and written Problem analysis/solving Attention to detail Daisy Group... About us When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses. Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services. Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK's best-known organisations. Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions. The Package Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort. But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. Here are some of the benefits that we offer: Holiday entitlement of 25 days, plus bank holidays Additional day's holiday for every year of service, up to a maximum of 30 days. Holiday Purchase Scheme Company Sick Pay Childcare Vouchers Eye care Vouchers Discounted Medicash Membership Monthly reward scheme Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers. Discounts on a range of Daisy products Why work for Daisy? It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success. Whatever our employees do their dedication is helping thousands of UK businesses realise their digital potential. In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless. So if you're an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.

The Company The client who are based in Middlesbrough are looking for a web developer to join their busy open plan office.The business provide end to end solutions to meet their clients needs. Services include websites and e-commerce and also branding, marketing and creative services. The Role The client are looking for an experienced developer (at least 2 years) who is proficient in Python, or is experienced developing in PHP and is willing to cross train into Python. The Person They are looking for a motivated individual to support the delivery and quality of all development work produced. The client can offer a great working environment and a really competitive salary for the right candidate. They can also offer flexible working as part of the package.

The Trainee IT Support Technician role is subject to successful completion of the training course - details of costs & fees will be discussed at registration Train to be a 1st Line - Technical Support Engineer In a world which is ever evolving, IT is one of the only professions guaranteed to constantly challenge and develop you. If you have a passion for everything technical and have a talent for understanding how things work, then you should seriously consider a career in Technical Support. The GCI Group are widely considered one of the nation's leaders in Managed Services and with a client base which is growing at an incredible rate they find themselves in constant need of 1st Line Technical Support Engineers. To meet this high demand, they have teamed up with The Training Room to identify individuals ready to immerse themselves the world of IT. The GCI group have future-proofed offices ready and waiting for you to really hone your skills as a Technical Support Engineer. No experience is required as The Training Room will partner you with a course to get you that all important certification in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching The course offers you the flexibility to study when it's convenient and you could be certified in as little as 3 months, so why wait? Your role will include; Resolving monitoring notifications Installing the latest security updates Systems upkeep and maintenance Upgrading client systems Incident Management Process Compliance You will be providing support and maintenance across; Data and system security (Firewalls and UTM) Routing and Switching Connectivity Data-centre (servers, storage and virtualisation) Recovery Process (BU and DR) You will also be expected to act in accordance with GCI's corporate security standard. If you have the passion and attitude needed to really succeed in IT, then start your journey today and click APPLY now. Just complete the short form and we will call you back for an open conversation about the next steps. We are authorised and regulated by the Financial Conduct Authority under reference number: 723720.

The Trainee IT Support Technician role is subject to successful completion of the training course - details of costs & fees will be discussed at registration Train to be a 1st Line - Technical Support Engineer In a world which is ever evolving, IT is one of the only professions guaranteed to constantly challenge and develop you. If you have a passion for everything technical and have a talent for understanding how things work, then you should seriously consider a career in Technical Support. The GCI Group are widely considered one of the nation's leaders in Managed Services and with a client base which is growing at an incredible rate they find themselves in constant need of 1st Line Technical Support Engineers. To meet this high demand, they have teamed up with The Training Room to identify individuals ready to immerse themselves the world of IT. The GCI group have future-proofed offices ready and waiting for you to really hone your skills as a Technical Support Engineer. No experience is required as The Training Room will partner you with a course to get you that all important certification in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching The course offers you the flexibility to study when it's convenient and you could be certified in as little as 3 months, so why wait? Your role will include; Resolving monitoring notifications Installing the latest security updates Systems upkeep and maintenance Upgrading client systems Incident Management Process Compliance You will be providing support and maintenance across; Data and system security (Firewalls and UTM) Routing and Switching Connectivity Data-centre (servers, storage and virtualisation) Recovery Process (BU and DR) You will also be expected to act in accordance with GCI's corporate security standard. If you have the passion and attitude needed to really succeed in IT, then start your journey today and click APPLY now. Just complete the short form and we will call you back for an open conversation about the next steps. We are authorised and regulated by the Financial Conduct Authority under reference number: 723720.

I'm currently looking for an experienced full time Website Developer to join a vibrant and growing specialist marketing company. The ideal candidate will possess the following: PHP5 development experience Experience with CMS systems and theme development (WordPress, Joomla, Drupal, etc.) Experience in developing bespoke themes within WordPress Experience with ecommerce systems and development (WooCommerce, Magento 1 & 2, etc.) Experience in integrating DAM software (such as webdam) HTML5, CSS3 SASS/ LESS Core JavaScript Responsive Frameworks Responsive design and implementation Usage of APIs Usage console/terminal Source/Version control systems Cross-browser/cross-platform compatibility issues Experience in testing and rapidly deploying websites Experience in ongoing website maintenance Ability to work to web standards and best practices. Desirable but not essential: Experience in SEO Experience in inbound marketing and social media advertising

The Trainee IT Support Technician role is subject to successful completion of the training course - details of costs & fees will be discussed at registration Train to be a 1st Line - Technical Support Engineer In a world which is ever evolving, IT is one of the only professions guaranteed to constantly challenge and develop you. If you have a passion for everything technical and have a talent for understanding how things work, then you should seriously consider a career in Technical Support. The GCI Group are widely considered one of the nation's leaders in Managed Services and with a client base which is growing at an incredible rate they find themselves in constant need of 1st Line Technical Support Engineers. To meet this high demand, they have teamed up with The Training Room to identify individuals ready to immerse themselves the world of IT. The GCI group have future-proofed offices ready and waiting for you to really hone your skills as a Technical Support Engineer. No experience is required as The Training Room will partner you with a course to get you that all important certification in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching The course offers you the flexibility to study when it's convenient and you could be certified in as little as 3 months, so why wait? Your role will include; Resolving monitoring notifications Installing the latest security updates Systems upkeep and maintenance Upgrading client systems Incident Management Process Compliance You will be providing support and maintenance across; Data and system security (Firewalls and UTM) Routing and Switching Connectivity Data-centre (servers, storage and virtualisation) Recovery Process (BU and DR) You will also be expected to act in accordance with GCI's corporate security standard. If you have the passion and attitude needed to really succeed in IT, then start your journey today and click APPLY now. Just complete the short form and we will call you back for an open conversation about the next steps. We are authorised and regulated by the Financial Conduct Authority under reference number: 723720.

The Trainee IT Support Technician role is subject to successful completion of the training course - details of costs & fees will be discussed at registration Train to be a 1st Line - Technical Support Engineer In a world which is ever evolving, IT is one of the only professions guaranteed to constantly challenge and develop you. If you have a passion for everything technical and have a talent for understanding how things work, then you should seriously consider a career in Technical Support. The GCI Group are widely considered one of the nation's leaders in Managed Services and with a client base which is growing at an incredible rate they find themselves in constant need of 1st Line Technical Support Engineers. To meet this high demand, they have teamed up with The Training Room to identify individuals ready to immerse themselves the world of IT. The GCI group have future-proofed offices ready and waiting for you to really hone your skills as a Technical Support Engineer. No experience is required as The Training Room will partner you with a course to get you that all important certification in: Microsoft Networking Fundamentals (MTA) CompTIA Network+ Cisco CCNA Routing and Switching The course offers you the flexibility to study when it's convenient and you could be certified in as little as 3 months, so why wait? Your role will include; Resolving monitoring notifications Installing the latest security updates Systems upkeep and maintenance Upgrading client systems Incident Management Process Compliance You will be providing support and maintenance across; Data and system security (Firewalls and UTM) Routing and Switching Connectivity Data-centre (servers, storage and virtualisation) Recovery Process (BU and DR) You will also be expected to act in accordance with GCI's corporate security standard. If you have the passion and attitude needed to really succeed in IT, then start your journey today and click APPLY now. Just complete the short form and we will call you back for an open conversation about the next steps. We are authorised and regulated by the Financial Conduct Authority under reference number: 723720.

Urgent requirement for IT Upgrade Project Engineers starting on Monday 1st October for four working days covering NE, HU & YO postcodes. Must be available for training day on Friday 24th September. Details of the role: Script based activity completing installations of 2D scanners on self-service checkouts Multiple sites per day Monday - Thursday work (4 days per week) Day time working hours between 8am - 6pm inclusive of travel time Full manufacturer training will be supplied Required skillset: MUST have previous IT hardware, or EPOS background Must have a full UK Driving license and own reliable vehicle with business insurance Rate - £120 per day. Rate is inclusive of first 75 miles travelled - pro rata'd over week - mileage claimable at 30ppm.

Software Developer Software Developer/ASP.NET/Web API/C#/JavaScript/CSS3/MSSQL/Scrum/TFS/Git/Permanent A market leading communications company are currently looking for an experienced Senior Developer to join there company. Based in Prudhoe, you will be key proponent within a close knit and will be responsible for..... click apply for full job details

Our client, a unique organisation in Cramlington are looking for a Back End Developer to join their team. Candidates will ideally have commercial experience of developing and be passionate about new technologies and learning new skills. The following skills... ..... click apply for full job details

Network & Telecommunications Engineer CDS Recruitment are actively recruiting for a IT Solutions Providor a experienced Network & Telecommunications Engineer. The role is based in Northumberland and will be covering the Area on a regular basis dealing with customers and network or broadband sites. An exciting opportunity to work for a growing Broadband Provider located in Northumberland and specialising in supplying internet and Voice-over-IP (VOIP) in rural and densely populated areas. Our Client are rapidly expanding our coverage and are looking for an active, cheerful individual to join our team. Essential requirements : Qualifications or experience in telecoms, point to point & multipoint WiFi, cabling, electronic or electrical engineering is beneficial. IT knowledge, an aptitude for technology (broadband/wifi/streaming/apps/gaming), enthusiasm to learn new skills. You will need a driving licence. 2. Skills required : IPAF qualification is beneficial to be able to work at heights and on roofs with safety equipment practical skills to use hand tools, and network cabling equipment the ability to read technical drawings and plans analytical skills to find and fix faults with wireless equipment (training provided) Mathermatic skills for technical calculations and working out costs Good communication and organisational ability to provide an excellent service to deal with direct and indirect clients. You'll need to have some understanding of technology & IT systems, training will be provided but you need to be willing to learn. 3. Day-to-day tasks may include: Surveying a site to plan a job for wireless broadband installation Planning cabling from antennas into client homes Installing and fixing aerials or wireless dishes Installation client routers, switches and other IT equipment Checking signal strength, technical troubleshooting Testing equipment and fixing faults as and when required Documenting installations There is an on-call rota for on-call support outside of working hours. It is essential to follow health and safety & GDPR policy thoroughly. Attend training courses Occasional weekend work will be required at times. 4. Salary £18,000 - £25,000. Plus bonus, Based on experience and other factors. Company Pension 5. Working hours, patterns and environment Typically working 40 hours a week, including weekends and evenings. You may need to cover emergencies as part of a on-call rota systems. 28 days holiday annually The job is physically demanding. You'll work at height on roofs, ladders or scaffolding. You'll travel from job to job. A Company vehicle and all tools will be provided. 6. Career path and progression With further training, you could plan and design radio telecommunications systems stretching hundreds of miles. There may be management opportunities as the business grows. Further training encouraged and supported.

Data Management Manager (Data Analytics, Data and Analytics, Big Data, Data Modelling, Data Governance, Data Architecture, Data Quality) London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Want to work for one of the most recognisable and valuable brands in the world? Excited by the prospect of gaining unparalleled exposure to some of the globes most innovative and emerging technologies?This opportunity is your chance to shape the future of how we live, work and play! My client is a global leader in technology consulting and business transformation, working on some of the world's most cutting edge projects and they need an ambitiousData Management Manager (Data Analytics, Data and Analytics, Big Data, Data Modelling, Data Governance, Data Architecture, Data Quality) You will have the opportunity to use your Data Management Manager (Data Analytics, Data and Analytics, Big Data, Data Modelling, Data Governance, Data Architecture, Data Quality) brain to bringdevelopment, infrastructure, people and tools closer together with a client list which boasts a large piece of the pie when it comes to the FTSE100. If want a career plan that fits your skills, talents and aspirations, then what are you waiting for! You should have good delivery knowledge in at least one of the following areas: Data Architecture Master Data Management Data Modelling Data Warehousing Big Data Data Quality Data Integration Data Governance Desired Skills: SQL Server (database, integration services etc.) Oracle Data Warehouse Big Data Technologies including Hadoop / Map Reduce Programming experience (SQL, VBA, VB.net) or similar Knowledge of offerings from vendors including Informatica, Oracle, Microsoft, SAP, IBM Cloud Data Storage / Integration GDPR Prince2 ITIL TOGAF If you're interested in working as a Data Management Manager (Data Analytics, Data and Analytics, Big Data, Data Modelling, Data Governance, Data Architecture, Data Quality) with a global powerhouse then please submit your CV to or contact Peter on Reference: AMC*PRU/DMMP1 Type: Permanent Location: London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Salary: £65,000 - £90,000 + £5,900 Flex Fund + Package Contact: Telephone:

Business Intelligence (Data Analytics, Data and Analytics, Qlikview, Tableau, PowerBI, Business Intelligence, SQL, Oracle, Azure) London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Want to work for one of the most recognisable and valuable brands in the world? Excited by the prospect of gaining unparalleled exposure to some of the globes most innovative and emerging technologies?This opportunity is your chance to shape the future of how we live, work and play! My client is a global leader in technology consulting and business transformation, working on some of the world's most cutting edge projects and they need an ambitiousBusiness Intelligence (Data Analytics, Data and Analytics, Qlikview, Tableau, PowerBI, Business Intelligence, SQL, Oracle, Azure). You will have the opportunity to use your Business Intelligence (Data Analytics, Data and Analytics, Qlikview, Tableau, PowerBI, Business Intelligence, SQL, Oracle, Azure)brain to bringdevelopment, infrastructure, people and tools closer together with a client list which boasts a large piece of the pie when it comes to the FTSE100. If want a career plan that fits your skills, talents and aspirations, then what are you waiting for! You will be responsible for: Inspecting, cleansing, transforming, modelling and exploiting our clients' data to support decision making, deliver business outcomes and adopt an insight to action management approach Developing innovative solutions using cutting edge technologies, structured and unstructured information Implementing governance strategies to ensure the security, integrity, and availability of information Working with a range of global alliance partners from the largest (Microsoft, Oracle, Google) to SMEs specialising in specific technologies or industry verticals A successful candidate must understand a client's business and be able to dive deeply into their issues and requirements. Assignments will vary and will involve managing small teams/work streams, providing expert consultancy, mentoring and acting as a "trusted advisor" to clients. Relationships will run from business and IT specialists to senior management. If you're interested in working as a Business Intelligence (Data Analytics, Data and Analytics, Qlikview, Tableau, PowerBI, Business Intelligence, SQL, Oracle, Azure)with a global powerhouse then please submit your CV to or contact Peter on Reference: AMC*PRU/BIMP1 Type: Permanent Location: London, Birmingham, Manchester, Bristol, Reading, Newcastle, Edinburgh Salary: £45,000 - £65,000 + £5,000 Flex Fund + Package Contact: Telephone:

A Machine Learning Engineer is required to join an exciting growing company based in the North East on a permanent basis. Salary: £35,000-50,000 d.o.e They are looking for someone with a passion for Machine Learning and who wants to broaden their knowledge and delve into Deep Learning too. You must be able to resolve the challenges faced by the company. You will be part of a tight-knit R&D team that work collaberatively to overcome these problems. Experienec in MATLAB would be beneficial, and Python experience would be beneficial too. Key requirements include: Machine Learning Neural Networks SQL Statistical/Mathematical background General Responsibilities: Constantly improving the company's pateneted algorithms. Making recommendations and consulting with stake holders on how to resolve problems. Identify any potential risks and decide best options for control This is a brand-new requirement and my client are looking to fill the position as soon as possible. They are looking to line up interviews next week so if this role is of interest, please send your CV to , or call Adam on for more information. Data Science / Machine Learning Scientist / Python / Big Data / Matlab / Python / R / Algorithms / Statistical / Mathematical / Neural Networks / Data Analytics / Data Scientist / SQL / PostgreSQL

Broster Buchanan are working with a key client who are a blue-chip business are looking for an IT Infrastructure & Systems Support Manager. As IT Infrastructure & Support Manager you will report into the IT Manager. In this role you will responsible for: IT infrastructure and COAGO, enabling enable the support and development facilities in all areas. This will also encompass the relationship with SAP modules. Monitor network and systems performance, recommend solutions implement these with minimum disruption. Provide support to user departments for all desktop hardware and software products. Skills & Experience required: Experience of manufacturing systems VMware Microsoft stack Excellent interpersonal skills Excellent Stakeholder management engaging with both technical and non-technical staff. Salary: £34,000 to £40,000 + Benefits

The role of the IP Voice Product Specialist is a key position within Daisy's SMB Channels to help design, develop and implement effective and impactful "best in class" product training and content to support Daisy Group's IP Telephony Product offerings. Working alongside internal sales and operations teams as well as with external partners to give our customers the very best level of service and support for our innovative communications solutions. This will include technical on-site demonstrations and webinars to internal staff and end user customers to ensure the benefits of IP solutions are fully recognised. The role also involves the design and maintenance of accreditation schemes for the Daisy IP Voice product portfolio covering all internal and external support and sales channels. It is important that you are seen as an advocate for IP Telephony solutions within Daisy SMB, both internally and externally. Salary: DOE Location: Prudhoe Hours: Monday to Friday 8.30am - 5.30pm Job Responsibilities Conduct technical and product training to internal teams, Daisy Partners and Daisy customers. Provide hands-on, end user and internal demonstrations of our Hosted Telephone and SIP products through PowerPoint presentations, hands-on demonstrations and Webinars. Research, prepare and maintain all training lesson plans. Obtain documents and tools from subject matter experts. Work closely with marketing, product, training, sales and other core teams to identify and develop training tools. Responsible for the on-going development of training and informational content in order to deliver "best in class" product content. Design and maintain an IP Voice Accreditation scheme which covers internal and external support and sales channels. Give support to Sales divisions within SMB to demo at customer appointments to ensure full understanding of what is being offered. Develop and maintain expertise in all areas relating to the IP Voice product portfolio. Where required, attend site either independently or alongside Daisy/Partner engineers for equipment installation. The Person Experience in delivering a training programme to both individuals and in a group environment. Proficient in the use of Word, Excel and PowerPoint. Able to work as part of a team. Flexible. Motivated with a "can do" attitude. Experience in telecoms (IP Telephony and products preferable). Experience with telecoms installation preferable. Ability to simplify technically complex solutions depending on the audience. Daisy Group... About us When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses. Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services. Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK's best-known organisations. Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions. The Package Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort. But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. Here are some of the benefits that we offer: Holiday entitlement of 25 days, plus bank holidays Additional day's holiday for every year of service, up to a maximum of 30 days. Holiday Purchase Scheme Company Sick Pay Childcare Vouchers Eye care Vouchers Discounted Medicash Membership Monthly reward scheme Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers. Discounts on a range of Daisy products Why work for Daisy? It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success. Whatever our employees do their dedication is helping thousands of UK businesses realise their digital potential. In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless. So if you're an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.

Our client, a unique organisation in Cramlington are looking for a Back End Developer to join their team. Candidates will ideally have commercial experience of developing and be passionate about new technologies and learning new skills. The following skills would be advantageous to your application: PHP Laravel JavaScript/Node.js SQL Language (MySQL etc) ASP.NET WordPress If you have the skills and experience for this role and would be interested in hearing more, click "apply" and we will be in touch.

To check, validate and process all billing and leasing related tasks accurately and timely within a set KPI. Working as part of the team to ensure close working with Registry and a smooth transition of system orders through to delivery; engaging internal colleagues, suppliers and customers where appropriate. Salary: Up to £17,500 Location: Prudhoe Hours: Monday to Friday 8.30am - 5.30pm Job Responsibilities To process and administer all leasing documents for system orders from closed won opportunities Provide information for management to support credit checking for cash and in house orders Ensure all revenue is billed accurately and within a given SLA Provide support and advice on leasing related activity to the wider Daisy Liaise with Daisy financial partners from proposal through to portfolio management Perform all admin tasks associated with the Daisy and external leasing portfolio Update internal and 3rd party systems Maintain team reports as set out. Process tasks from queues in sequence. Take accountability for supporting internal colleagues to resolve leasing related queries Provide excellent service to all internal & external customers. The Person Be driven to focus energy and passion on serving our internal & external customers Able to use initiative to find ways to resolve problems and deliver Excellent communications skills; verbal and written Enthusiastic and willingness to learn about Daisy products and adaptable to business change Experience of dealing with customers, internal colleagues and suppliers in relation to orders. Finance or leasing experience would be an advantage. Has a keen eye for detail with a flexible approach to the job in hand. The ability to work under pressure and multi task and not drop the ball Must be well organized and able to work to deadlines and manage own tasks efficiently Strong team player but able to work independently and take ownership for own workload. Daisy Group... About us When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses. Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services. Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK's best-known organisations. Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions. The Package Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort. But working at Daisy is much more than just a fair salary. It's about providing a range of benefits and opportunities to all our staff to make working with us enjoyable. Our ethos is simple: the more you put in the more you get out. Here are some of the benefits that we offer: Holiday entitlement of 25 days, plus bank holidays Additional day's holiday for every year of service, up to a maximum of 30 days. Holiday Purchase Scheme Company Sick Pay Childcare Vouchers Eye care Vouchers Discounted Medicash Membership Monthly reward scheme Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers. Discounts on a range of Daisy products Why work for Daisy? It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success. Whatever our employees do their dedication is helping thousands of UK businesses realise their digital potential. In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless. So if you're an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.

The Company The client are a software development business based in Northumberland. This is a exiting opportunity to join a software company developing new innovations for a broad spectrum of manufacturing industries. The Role The successful candidate will join a small, experienced product team developing software for a wide range of products in C++. Assisting in the design of the software applications to meet both functional and technical requirements of the customer is key. You will be required to produce, robustly test and debug code.You will also have regular communication with engineers and technical support staff regarding programming and development needs. The Person You will be an experienced developer Qualified to degree level Through understanding of object orientated design and programming Strong analytical skills Ability to work in a team and contribute ideas The client can offer a competitive salary depending on experience, 22 days holiday plus bank holidays.

Our client is looking for a performance, data and FOI coordinator to join their team. If succesful you be be responsible for development, implementation, ongoing maintenance and continuous improvement of the management information systems used to monitor and report on the performance of all recordable activities. Collation, analysis and presentation of performance and management information that will provide insight to the Senior Leadership Team around performance and Collation of responses in relation to all Freedom of Information (FOI) and Subject Access Requests (SAR), ensuring accurate and timely information is produced within legislative requirements. Principal Duties Assume responsibility for the co-ordination of the annual customer satisfaction survey including the distribution of the survey and the collation, analysis and presentation of the results. Following the collation, analysis and presentation of the customer satisfaction survey results support the Head of Department in defining the customer action plans for their area and assume responsibility for the ongoing monitoring preporting of the progress being made against this action plan throughout the year. Organise and store paperwork, documents and computer-based information inaccordance with the Company Document Retention policy and support the collation and presentation of all documents required in the event of an audit or other inspection. Develop and maintain collaborative working relationships with both internal and external partners. Support and participate in promotion and communication activities as required. Use a variety of software packages, such as Microsoft Word, Outlook,PowerPoint, Excel, Access, etc. to produce correspondence and documents and maintain presentations, records, spreadsheets and databases, including the maintenance of specific M.I. systems. Development, implementation, ongoing maintenance and continuous improvement of management information systems, procedures and arrangements. Collation, analysis and presentation of performance and management information as defined across all corporate reporting frameworks to ensure all recordable activities are effectively monitored against their required outputs including those of an economic and social nature. Use performance and management information to identify risks and / or opportunities, and in the presentation of this information, highlight such findings and make recommendations around how these risks can be mitigated and / or opportunities explored. Arrange, coordinate and minute performance clinics (or other performance management processes as agreed and developed), ensuring actions are noted and closed off as appropriate. Act as the subject matter expert for all customer record management and management information systems used across the organisation. This includes but is not limited to Salesforce and QL. Collation and presentation of the required monitoring and reporting information as defined in any funding agreements that the Company may have in place with external partners to support the delivery of key activities.

IP Voice Product Specialist/ IT Product Trainer/ Network & Voice Location: Prudhoe Have you a passion for IT? Have knowledge or looking to learn more about Networks & Voice? Have the personality to delivery training on the subject to customers & engineers? My client has an excellent opportunity arising for a product specialist to join their team based in Prudhoe. As a business, they are the UKs leading provider of IT products and services B2B and are one of the fastest growing technology companies in the UK. You will be joining during an exciting period of growth and will work amongst the industries leading professionals. You will be responsible for the day to day delivery of product training and content support to the clients customers and engineers throughout the UK. Full training will be provided and no pre-set knowledge in the area is required just a will to learn and confidence in conversation! You will work alongside internal sales and operations teams as well as with external partners giving a great level of services and innovative communications solutions. To be the right candidate you need: The confidence and ability to communicate & present A real keen interest and passion for IT solutions Able to work as part of a team Any IT or telecoms experience experience is advantageous but by no means essential If interested please click apply today. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age

The Company: Our client is an employer of choice and a fast paced company located in Newcastle. They are looking to hire a Service Desk Analyst to join a dynamic and busy team. This a is a key role within the Shared Service Centre providing their staff with world class IT support across the entire infrastructure. The role is to ensure that all staff across the group receive prompt, professional and customer focused service each time they deal with the service desk. 3 month fixed term contract Newcastle City Centre Free bus & metro pass! 9-5 hours - some evening and weekend cover may be required Your Responsibilities: To log all calls on the call logging system and maintain full documentation. To provide technical support; answering support queries either onsite or via phone or email To monitor systems for events and react to prevent service incidents or outages To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to enquiries from colleagues and help them resolve any hardware or software problems. Maintain a log of any software or hardware problems detected via monitoring Support users in the use of computer equipment by providing necessary training and advice. To work flexibly as individuals and as part of a team to ensure we hit the objectives, set KPIs and service desk standards To allocate more complex service issues to the relevant IT Support Teams To arrange for external technical support where problems cannot be resolved in house. To ensure that Continual Service Improvement is at the heart of what we do on a day to day basis. Challenging the way things are done to improve our service. Work flexibly as part of a rota to provide 247 support Experience required: Min 6 months experience with IT support Extensive experience of working within a busy support environment with a min of 12 months experience (desirable) Experience of supporting at least ONE of the following: - Microsoft desktop technologies (MS Office etc) Server technologies such as Active Directory, ISS Network components such as routers, VoIP To apply: Please apply with your up to date CV Please note: this role is for an immediate start so please only apply if you are available to start straight away!

Technical Project Manager Our client is a highly successful internet business, with a user base several million strong, that has approximately doubled in size every year for the past three and is now looking for a passionate and experienced Technical Project Manager for their established Development team based North of Newcastle. Your responsibilities as Technical Project Manager will include: Working directly with the CDO to help establish best practice process, reporting and documentation to produce timely delivery of the product roadmap Leading the operational planning and execution of the client development team, working with the team to ensure project planning goals are structured and progress is reported internally, escalating issues as required Managing the development process from concept through prototyping, development & release to live operation, managing team members assignments to maximise efficiency and motivation in order to meet targets Securing acceptance and approval of deliverables from key stakeholders Supporting the CDO and key stakeholders to ensure design, quality & timing goals are effectively communicated within the entire development team Maintaining high working efficiency within teams by addressing all blocking issues in a timely manner, escalating issues as required Working with client leads to ensure the team has the correct resources and equipment to meet expected deliverables and deadlines Coordinating third party service providers to ensure timely deliveries against internal requirements and pipelines (eg art, music, audio, user testing, narrative) Working closely with the User Group through the product life cycle to ensure that all user requirements are prioritised, planned and delivered Tracking commercial goals across the project lifecycle, demonstrating awareness of the business priorities through clear reporting Ensuring that required project documentation is complete and archived You will need: Highly effective Project Management and team leadership skills with experience of managing and directing the development process within a mobile client group using agile software development methodology across multiple platforms Experience of creating strong, proven plans from the ground up, whilst continually identifying improvements to enhance and develop existing processes The ability to communicate clearly and effectively with different audiences on a broad range of topics: technical, business and creative High levels of initiative with first class time management, project management and organisational skills Strong problem solving and decision-making ability Knowledge and insight on industry trends Also desirable is/are: Data analysis skills Experience with software development environments, planning tools and various production methodologies Outsourcing and contract 'insourcing' management experience Experience working with licensed IPs Please note: High levels of interest mean we will only contact you if your application is shortlisted and this will happen within five working days. You must also be eligible to work in the UK. Technical Project Manager - Cramlington, Newcastle

IT Technician - Northumberland offices - Growing Business - Great opportunity! Fantastic team - Rewarding people and environment Excellent salary - Negotiable Established 60 years ago with family connections and a great company feel. We are looking for an ambitious experienced IT Technician to work alongside our clients's IT Manager to support the company's growing business needs. Working alongside and reporting to the IT Manager, you will be working within a small team managing a demanding workload. The IT department has a visible presence across the company as such you must be an excellent communicator with the ability to work across all levels. TH ROLE: A highly motivated and conscientious individual, your main areas of responsibility will include: ·Incident management ·Resolve Technical issues ·Assist company employee's with it IT issues/queries ·Managing IT outages/problems efficiently to resolve the situation. ·Maintain email, telephone systems ·Deploy new Microsoft office/upgrade network ·Management of software and hardware upgrades and migrations ·Build and set up new hardware ·Upkeep of IT Documentation and training materials A high level of technical skills is essential for this role, with a fundamental understanding of Networking, Microsoft products, maintenance and management of onsite servers. Experience: ·Previous experience providing Technical Support, exposure working in MSP or IT Consultancy environment beneficial. ·Working knowledge of windows server 2016/2012/2008/2003|Windows 10|7|XP|Active Directory |DNS| DHCP| Remote Desktop services Exchange 2016/SQL| Microsoft Office ·Knowledge of Virtualization tools - Hyper V and VMware. ·Core Support experience of Microsoft Server 2008 / 2012, Exchange, Citrix, ·Decision making - displays a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision-making process ·Exceptional communication, documentation and interpersonal skills Skills/Knowledge CISCO or equivalent qualifications ·MCSA or above ·Strong troubleshooting ability Desirable Suitable IT related qualifications essential Salary and package very competitive: More information on application - Negotiable basic based on experience APPLY TODAY - Interviews ASAP in October 2018!