We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Job Description Our Team The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation. We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group. What we are looking for We are seeking an experienced and highly skilled Network Engineer to join our team. As a Network Engineer you will play a crucial role in supporting, implementing and maintaining our network infrastructure. Your expertise supporting Cisco, SDWAN, load balancing, Firewalls and Wi-Fi technologies will be essential in ensuring the reliability, scalability and security of our network.Within this role you will be responsible for supporting BAU requests, incidents and escalations and delivering against project implementation tasks.This is a hybrid role with one day a week in our Leighton Buzzard office. Key Responsibilities Implementing network infrastructure solutions based on business requirements and best practices Support and maintenance of our core network infrastructure Monitor network traffic, analyse network performance data, and identify and resolve network issues Perform BAU changes across all systems under our change control process Troubleshooting network incident investigations in our LAN and WAN environments Work closely with 3rd party suppliers such as network providers, network security providers, and service partners Creating low-level and high-level design documents for network infrastructure projects Configuring and managing our portfolio of network products and technologies including Cisco and Checkpoint Troubleshooting network-related issues and providing solutions to improve performance and reliability Conducting network assessments and audits to ensure compliance with security policies and standards Collaborating with other IT teams and stakeholders to ensure the successful delivery of network infrastructure projects Keeping up-to-date with industry trends and best practices related to network infrastructure and security Participating in the on-call rota Essential Skills Minimum of 5 Years' experience in a similar role Minimum CCNA certified Experience of troubleshooting complex enterprise networks and associated technologies Experience of using tools such as Wireshark, SolarWinds, PRTG and other troubleshooting tools Experience of administering and troubleshooting the following technologies and platforms Cisco ACI / APIC Cisco ASA and Firepower Cisco Nexus and Catalyst switching Cisco ISE SD-WAN Checkpoint Gateways and Maestro Meraki switches and Access Points A10 Load Balancers CF00176
Apr 30, 2024
Full time
Job Description Our Team The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation. We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group. What we are looking for We are seeking an experienced and highly skilled Network Engineer to join our team. As a Network Engineer you will play a crucial role in supporting, implementing and maintaining our network infrastructure. Your expertise supporting Cisco, SDWAN, load balancing, Firewalls and Wi-Fi technologies will be essential in ensuring the reliability, scalability and security of our network.Within this role you will be responsible for supporting BAU requests, incidents and escalations and delivering against project implementation tasks.This is a hybrid role with one day a week in our Leighton Buzzard office. Key Responsibilities Implementing network infrastructure solutions based on business requirements and best practices Support and maintenance of our core network infrastructure Monitor network traffic, analyse network performance data, and identify and resolve network issues Perform BAU changes across all systems under our change control process Troubleshooting network incident investigations in our LAN and WAN environments Work closely with 3rd party suppliers such as network providers, network security providers, and service partners Creating low-level and high-level design documents for network infrastructure projects Configuring and managing our portfolio of network products and technologies including Cisco and Checkpoint Troubleshooting network-related issues and providing solutions to improve performance and reliability Conducting network assessments and audits to ensure compliance with security policies and standards Collaborating with other IT teams and stakeholders to ensure the successful delivery of network infrastructure projects Keeping up-to-date with industry trends and best practices related to network infrastructure and security Participating in the on-call rota Essential Skills Minimum of 5 Years' experience in a similar role Minimum CCNA certified Experience of troubleshooting complex enterprise networks and associated technologies Experience of using tools such as Wireshark, SolarWinds, PRTG and other troubleshooting tools Experience of administering and troubleshooting the following technologies and platforms Cisco ACI / APIC Cisco ASA and Firepower Cisco Nexus and Catalyst switching Cisco ISE SD-WAN Checkpoint Gateways and Maestro Meraki switches and Access Points A10 Load Balancers CF00176
IT Infrastructure Engineer Salary - Competitive Location - Remote / Hybrid - Manchester/Leeds Mon - Fri 9am - 5.30pm (Due to the Nature of the role these hours will be variable, and flexibility will be required to cover activities outside of core business hours (evenings & weekends) as required.) We are currently looking to recruit an experienced IT Infrastructure Engineer To provide support for all IT infrastructure including all Data Centres, Servers & Networks. This is a Hybrid working role which will be based at either our Leeds or Manchester office, majority of days will though be Remote. As an experienced IT Infrastructure Engineer, you will provide 3rd line support for any escalated issues from the IT service desk. You will have experience of providing 3rd line support and troubleshooting Active Directory based environments with a strong working knowledge of networking with: Ability to work under pressure Ability to provide remote support Team player willing to accept and suggest ideas Strong interpersonal, written, and oral communication skills Have a genuine interest of the IT sector with the ability to suggest and implement new technologies as they immerge. To be prepared to work at different Simpson Millar locations when required to deliver the requirements of this role. To be prepared to work variable hours when required to provide out of hours maintenance (patching, upgrades) As an IT Infrastructure Engineer, you will have: A minimum of 3 years' experience in supporting and maintaining IT infrastructures Microsoft Windows Server 2016, 2019, 2022 Capacity planning and optimisation Microsoft Hyper V or equivalent experience Active Directory Microsoft Exchange Clustering Technologies (Server Clusters, NLB) Scripting and automation skills (Powershell) Networking topologies (switches, VLAN trunking etc.) LAN and WAN management Firewall management. Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage, network storage systems. IT Security including IDS and IPS systems. SAN Management (Netapp preferred) Azure & 365 Desirable HP/Cisco/Dell switches Fortinet Citrix (Xen Desktop & Xen Centre Preferred) Microsoft System Centre Private Cloud Management Data Centre Management SQL Server Mimecast Full UK driving license If this sounds like you then apply now So why should joining Simpson Millar be of interest to you? ?You'll work with industry experts who work on high-profile cases and can help to shape and develop your career, giving you the coaching and mentoring that will allow you to flourish, and your caseload will be interesting and importantly manageable. Salary :?A competitive salary plus benefits. Benefits : 27 days holiday plus bank holidays, the option to buy and sell holidays, hybrid working, company pension, sick pay, life assurance, employee assist program and many more . At Simpson Millar our Culture is key for us, it drives us and makes us who we are. We're lawyers who exist to help people with their legal needs today and to improve the way the law works for people in the future. We provide trusted expert legal advice, quickly and clearly, every time. There is change going on within the legal industry and in our firm too, so we need people who are adaptable to this, who embrace change and see the opportunity. The future of our business is one that is technology and data driven, so we need people who have the mindset and technological expertise to grow with us. But most of all we need team players who will be willing to work with others, but are accountable for their own work, and who want to achieve great results for both our firm and especially our clients. At Simpson Millar we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles in our firm.
Apr 29, 2024
Full time
IT Infrastructure Engineer Salary - Competitive Location - Remote / Hybrid - Manchester/Leeds Mon - Fri 9am - 5.30pm (Due to the Nature of the role these hours will be variable, and flexibility will be required to cover activities outside of core business hours (evenings & weekends) as required.) We are currently looking to recruit an experienced IT Infrastructure Engineer To provide support for all IT infrastructure including all Data Centres, Servers & Networks. This is a Hybrid working role which will be based at either our Leeds or Manchester office, majority of days will though be Remote. As an experienced IT Infrastructure Engineer, you will provide 3rd line support for any escalated issues from the IT service desk. You will have experience of providing 3rd line support and troubleshooting Active Directory based environments with a strong working knowledge of networking with: Ability to work under pressure Ability to provide remote support Team player willing to accept and suggest ideas Strong interpersonal, written, and oral communication skills Have a genuine interest of the IT sector with the ability to suggest and implement new technologies as they immerge. To be prepared to work at different Simpson Millar locations when required to deliver the requirements of this role. To be prepared to work variable hours when required to provide out of hours maintenance (patching, upgrades) As an IT Infrastructure Engineer, you will have: A minimum of 3 years' experience in supporting and maintaining IT infrastructures Microsoft Windows Server 2016, 2019, 2022 Capacity planning and optimisation Microsoft Hyper V or equivalent experience Active Directory Microsoft Exchange Clustering Technologies (Server Clusters, NLB) Scripting and automation skills (Powershell) Networking topologies (switches, VLAN trunking etc.) LAN and WAN management Firewall management. Monitoring and managing the availability and scalability of resources, including CPU usage, disk usage, network storage systems. IT Security including IDS and IPS systems. SAN Management (Netapp preferred) Azure & 365 Desirable HP/Cisco/Dell switches Fortinet Citrix (Xen Desktop & Xen Centre Preferred) Microsoft System Centre Private Cloud Management Data Centre Management SQL Server Mimecast Full UK driving license If this sounds like you then apply now So why should joining Simpson Millar be of interest to you? ?You'll work with industry experts who work on high-profile cases and can help to shape and develop your career, giving you the coaching and mentoring that will allow you to flourish, and your caseload will be interesting and importantly manageable. Salary :?A competitive salary plus benefits. Benefits : 27 days holiday plus bank holidays, the option to buy and sell holidays, hybrid working, company pension, sick pay, life assurance, employee assist program and many more . At Simpson Millar our Culture is key for us, it drives us and makes us who we are. We're lawyers who exist to help people with their legal needs today and to improve the way the law works for people in the future. We provide trusted expert legal advice, quickly and clearly, every time. There is change going on within the legal industry and in our firm too, so we need people who are adaptable to this, who embrace change and see the opportunity. The future of our business is one that is technology and data driven, so we need people who have the mindset and technological expertise to grow with us. But most of all we need team players who will be willing to work with others, but are accountable for their own work, and who want to achieve great results for both our firm and especially our clients. At Simpson Millar we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your previous experience doesn't align perfectly with every element in the advert, we encourage you to apply anyway. You may be just the right candidate for this or for other roles in our firm.
Role: Service Desk Analyst Location: South Birmingham Salary: 33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth escalation processes, maintaining top-notch feedback and service quality. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Deploying and maintaining software and hardware, including patches and hotfixes. Troubleshooting and managing MFD printers/scanners. Updating documentation areas such as Asset Register and Wiki knowledge base. Managing active directory/exchange user accounts and file security permissions. Assisting with backup management and data retrieval, both onsite and in the cloud. Overseeing phone and networking systems. Providing administrative support for back office and bespoke systems. Maintaining a high standard of customer service and adherence to Service Level Agreements. Contributing to occasional implementation projects for new software and hardware technologies. Offering out-of-hours cover and performing remote maintenance on a rotational basis. As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. While there's no direct line management responsibility, you'll regularly collaborate with Technical Solutions Managers, Developers, Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites, and Active Directory administration. Knowledge of TCP/IP Networking, DHCP, DNS, VPNs, and firewalls. Experience with VMware virtualization and Microsoft Azure cloud infrastructure. Familiarity with HP MSA SAN, server, and networking hardware. Ability to create and maintain technical documentation. Proficiency in setting up and supporting mobile devices and managing printers/scanners. Desirable skills include understanding of Supply Chain & Freight, willingness to learn, and familiarity with MS SQL, PowerShell, and relevant applications. Candidates with A-Level qualifications or higher in Computer Science, Information Technology, or related fields, along with relevant certifications like ITIL Foundation or MCSA, are preferred. However, we value experience equally alongside qualifications. To thrive in this role, you should have a proactive attitude, excellent communication skills, attention to detail, and a collaborative spirit. If you're eager to learn, adaptable, and passionate about delivering top-notch IT support, we'd love to hear from you. Please apply with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Role: Service Desk Analyst Location: South Birmingham Salary: 33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners, addressing a diverse range of technical issues from individual user concerns to widespread system outages. Your responsibilities will include: Providing 1st Line Support by promptly logging incidents into the service desk system. Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the front-line support team. Ensuring smooth escalation processes, maintaining top-notch feedback and service quality. Collaborating closely with 1st Line Analysts, Service Desk Team Leader, and Development team to uphold service excellence. Deploying and maintaining software and hardware, including patches and hotfixes. Troubleshooting and managing MFD printers/scanners. Updating documentation areas such as Asset Register and Wiki knowledge base. Managing active directory/exchange user accounts and file security permissions. Assisting with backup management and data retrieval, both onsite and in the cloud. Overseeing phone and networking systems. Providing administrative support for back office and bespoke systems. Maintaining a high standard of customer service and adherence to Service Level Agreements. Contributing to occasional implementation projects for new software and hardware technologies. Offering out-of-hours cover and performing remote maintenance on a rotational basis. As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. While there's no direct line management responsibility, you'll regularly collaborate with Technical Solutions Managers, Developers, Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites, and Active Directory administration. Knowledge of TCP/IP Networking, DHCP, DNS, VPNs, and firewalls. Experience with VMware virtualization and Microsoft Azure cloud infrastructure. Familiarity with HP MSA SAN, server, and networking hardware. Ability to create and maintain technical documentation. Proficiency in setting up and supporting mobile devices and managing printers/scanners. Desirable skills include understanding of Supply Chain & Freight, willingness to learn, and familiarity with MS SQL, PowerShell, and relevant applications. Candidates with A-Level qualifications or higher in Computer Science, Information Technology, or related fields, along with relevant certifications like ITIL Foundation or MCSA, are preferred. However, we value experience equally alongside qualifications. To thrive in this role, you should have a proactive attitude, excellent communication skills, attention to detail, and a collaborative spirit. If you're eager to learn, adaptable, and passionate about delivering top-notch IT support, we'd love to hear from you. Please apply with an up-to-date CV to be considered. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
The Opportunity Our client - a leading provider of technology solutions for the yachting industry - is seeking a highly motivated and skilled IT Network Engineer to join their dynamic team. As an IT Network expert you will be responsible for supporting and maintaining the network infrastructure of clients' yachts, ensuring reliable connectivity, secure communication, and efficient operations.This role offers a unique opportunity to apply your technical expertise and contribute to the growth of the company in the fast-paced and exciting world of luxury yachting and to grow your career with on the job training with a Senior Engineer. Key Responsibilities: Network Infrastructure Management: Assist in the design, configuration, and maintenance of network infrastructure for yachts, including routers, switches, firewalls, and wireless access points. Network Monitoring and Troubleshooting: Monitor network performance, identify and resolve network issues, and proactively address potential problems to ensure uninterrupted connectivity and smooth operations. Network Security: Implement and maintain robust security measures to protect the network infrastructure and data against unauthorised access, cybersecurity threats, and malware. Network Documentation :Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and equipment inventory. User Support: Provide technical support and assistance to clients' onboard IT teams, troubleshoot network-related problems, and ensure timely resolution of issues. Collaboration: Work closely with cross-functional teams, including IT, operations, and yacht crew, to ensure effective communication and coordination of network activities. Network Upgrades and Enhancements :Assist in planning and implementing network upgrades and enhancements to meet evolving business needs and technological advancements. Industry Knowledge: Stay updated with the latest trends, technologies, and best practices in IT networking within the yachting industry, and apply them to improve network performance and security.Based within commuting distance of Winchester, this role will also include occasional international travel. Salary to £30k p.a. plus benefits. The role will suit someone looking to grow their career in this exciting industry. Your skills and experience Education: Excellent knowledge of Information Technology, Computer Science, or a related field with a focus on networking. Technical Skills: Solid understanding of network protocols, TCP/IP, routing, switching, and wireless technologies. Familiarity with network security principles and best practices. Certifications: Industry certifications such as CCNA, CompTIA Network+, or equivalent are highly desirable. Problem-Solving Skills: Ability to diagnose and troubleshoot network-related issues using appropriate tools and methodologies. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Team Player: Strong teamwork and collaboration skills, with the ability to work effectively with colleagues from diverse backgrounds and departments. Attention to Detail: Strong organisational and documentation skills, with a meticulous approach to network configuration, documentation, and maintenance. Adaptability: Ability to work in a fast-paced, ever-changing environment and quickly learn and adapt to new technologies and processes.This position requires occasional international travel to luxury yacht destinations worldwide. As an IT Network Engineer, you will have the unique opportunity to work on projects in various global locations within the exclusive world of luxury yachting.A valid passport is required for this role, as you will travel to different countries to install and configure AVIT systems on luxury yachts. You will collaborate with cross-functional teams, adapt to diverse cultural contexts, and provide exceptional customer service while ensuring seamless integration and exceptional audio visual experiences. This role offers an exciting blend of technical expertise, travel, and cultural immersion, making it ideal for those with a sense of adventure and a passion for exploring new horizons and growing their career.Our client offers an innovative and supportive work environment, with opportunities for professional growth and development. Join their team and be part of an organisation that delivers cutting-edge technology solutions to the luxury yachting industry. If you are passionate about IT networking and have a keen interest in the yachting sector, we invite you to apply today and embark on an exciting career. The Organisation Our client offers its clients a range of bespoke solutions including AV systems, control systems, lighting and structured cabling in both Yachts and luxury homes.They have a wealth of experience in both markets and an enviable client list and offer the successful candidate a great career opportunity with on the job training. The Recruiters AV Jobs are the No 1 specialist Audio Visual Recruiter in the UK and work with clients and candidates to ensure a perfect job fit.
Apr 29, 2024
Full time
The Opportunity Our client - a leading provider of technology solutions for the yachting industry - is seeking a highly motivated and skilled IT Network Engineer to join their dynamic team. As an IT Network expert you will be responsible for supporting and maintaining the network infrastructure of clients' yachts, ensuring reliable connectivity, secure communication, and efficient operations.This role offers a unique opportunity to apply your technical expertise and contribute to the growth of the company in the fast-paced and exciting world of luxury yachting and to grow your career with on the job training with a Senior Engineer. Key Responsibilities: Network Infrastructure Management: Assist in the design, configuration, and maintenance of network infrastructure for yachts, including routers, switches, firewalls, and wireless access points. Network Monitoring and Troubleshooting: Monitor network performance, identify and resolve network issues, and proactively address potential problems to ensure uninterrupted connectivity and smooth operations. Network Security: Implement and maintain robust security measures to protect the network infrastructure and data against unauthorised access, cybersecurity threats, and malware. Network Documentation :Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and equipment inventory. User Support: Provide technical support and assistance to clients' onboard IT teams, troubleshoot network-related problems, and ensure timely resolution of issues. Collaboration: Work closely with cross-functional teams, including IT, operations, and yacht crew, to ensure effective communication and coordination of network activities. Network Upgrades and Enhancements :Assist in planning and implementing network upgrades and enhancements to meet evolving business needs and technological advancements. Industry Knowledge: Stay updated with the latest trends, technologies, and best practices in IT networking within the yachting industry, and apply them to improve network performance and security.Based within commuting distance of Winchester, this role will also include occasional international travel. Salary to £30k p.a. plus benefits. The role will suit someone looking to grow their career in this exciting industry. Your skills and experience Education: Excellent knowledge of Information Technology, Computer Science, or a related field with a focus on networking. Technical Skills: Solid understanding of network protocols, TCP/IP, routing, switching, and wireless technologies. Familiarity with network security principles and best practices. Certifications: Industry certifications such as CCNA, CompTIA Network+, or equivalent are highly desirable. Problem-Solving Skills: Ability to diagnose and troubleshoot network-related issues using appropriate tools and methodologies. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders. Team Player: Strong teamwork and collaboration skills, with the ability to work effectively with colleagues from diverse backgrounds and departments. Attention to Detail: Strong organisational and documentation skills, with a meticulous approach to network configuration, documentation, and maintenance. Adaptability: Ability to work in a fast-paced, ever-changing environment and quickly learn and adapt to new technologies and processes.This position requires occasional international travel to luxury yacht destinations worldwide. As an IT Network Engineer, you will have the unique opportunity to work on projects in various global locations within the exclusive world of luxury yachting.A valid passport is required for this role, as you will travel to different countries to install and configure AVIT systems on luxury yachts. You will collaborate with cross-functional teams, adapt to diverse cultural contexts, and provide exceptional customer service while ensuring seamless integration and exceptional audio visual experiences. This role offers an exciting blend of technical expertise, travel, and cultural immersion, making it ideal for those with a sense of adventure and a passion for exploring new horizons and growing their career.Our client offers an innovative and supportive work environment, with opportunities for professional growth and development. Join their team and be part of an organisation that delivers cutting-edge technology solutions to the luxury yachting industry. If you are passionate about IT networking and have a keen interest in the yachting sector, we invite you to apply today and embark on an exciting career. The Organisation Our client offers its clients a range of bespoke solutions including AV systems, control systems, lighting and structured cabling in both Yachts and luxury homes.They have a wealth of experience in both markets and an enviable client list and offer the successful candidate a great career opportunity with on the job training. The Recruiters AV Jobs are the No 1 specialist Audio Visual Recruiter in the UK and work with clients and candidates to ensure a perfect job fit.
Exciting opportunity alert! We're looking for a talented Network Security Engineer to join our dynamic client in London. If you're experienced and skilled in Next-Generation Firewall (NGFW) technologies like Palo Alto Networks or Cisco Firepower, this role is perfect for you. As a vital part of our client's networks team, you'll lead the charge in designing, implementing, and maintaining top-notch network security solutions, safeguarding our organization's infrastructure against ever-evolving cyber threats. Responsibilities: NGFW Implementation and Management: Deploy, configure, and maintain Next-Generation Firewalls, specifically Palo Alto Networks or Cisco Firepower, to ensure the security of our client's network perimeter. Utilise advanced features such as application-based policies, threat prevention, SSL decryption, and intrusion prevention systems (IPS). Network Security Architecture: Design and architect network security solutions that align with industry best practices and regulatory compliance requirements. Collaborate with other teams to integrate security controls seamlessly into the network infrastructure. Incident Response and Threat Mitigation: Monitor network traffic for security events and respond to security incidents in a timely manner. Conduct in-depth analysis of security alerts, perform root cause analysis, and implement corrective actions to mitigate threats. Security Policy Management: Develop and enforce network security policies to ensure compliance with internal security standards and regulatory mandates. Regularly review and update firewall rules, access control lists (ACLs), and security policies to maintain an effective security posture. Knowledge Sharing and Training: Stay informed about emerging cybersecurity threats, vulnerabilities, and industry trends. Share knowledge and expertise with team members through training sessions, workshops, and technical presentations. Requirements: Certified Cisco Network Professional (CCNP) certification or equivalent experience. Proven experience in designing, implementing, and managing Next-Generation Firewall (NGFW) solutions, preferably Palo Alto Networks or Cisco Firepower. Strong understanding of networking protocols, TCP/IP stack, routing, and switching technologies. Proficiency in security technologies such as VPNs, IDS/IPS, SIEM, and endpoint security solutions. Experience working within an ITIL framework. Hands-on experience with security tools and platforms for monitoring, analysis, and incident response. Excellent analytical skills with the ability to troubleshoot complex network security issues. Experience with cloud security solutions and architectures, particularly AWS or Azure. Effective communication skills with the ability to collaborate across teams and articulate technical concepts to non-technical stakeholders. If you're passionate about network security, possess strong technical skills, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity to join our client's team as a Network Security Engineer.
Apr 29, 2024
Full time
Exciting opportunity alert! We're looking for a talented Network Security Engineer to join our dynamic client in London. If you're experienced and skilled in Next-Generation Firewall (NGFW) technologies like Palo Alto Networks or Cisco Firepower, this role is perfect for you. As a vital part of our client's networks team, you'll lead the charge in designing, implementing, and maintaining top-notch network security solutions, safeguarding our organization's infrastructure against ever-evolving cyber threats. Responsibilities: NGFW Implementation and Management: Deploy, configure, and maintain Next-Generation Firewalls, specifically Palo Alto Networks or Cisco Firepower, to ensure the security of our client's network perimeter. Utilise advanced features such as application-based policies, threat prevention, SSL decryption, and intrusion prevention systems (IPS). Network Security Architecture: Design and architect network security solutions that align with industry best practices and regulatory compliance requirements. Collaborate with other teams to integrate security controls seamlessly into the network infrastructure. Incident Response and Threat Mitigation: Monitor network traffic for security events and respond to security incidents in a timely manner. Conduct in-depth analysis of security alerts, perform root cause analysis, and implement corrective actions to mitigate threats. Security Policy Management: Develop and enforce network security policies to ensure compliance with internal security standards and regulatory mandates. Regularly review and update firewall rules, access control lists (ACLs), and security policies to maintain an effective security posture. Knowledge Sharing and Training: Stay informed about emerging cybersecurity threats, vulnerabilities, and industry trends. Share knowledge and expertise with team members through training sessions, workshops, and technical presentations. Requirements: Certified Cisco Network Professional (CCNP) certification or equivalent experience. Proven experience in designing, implementing, and managing Next-Generation Firewall (NGFW) solutions, preferably Palo Alto Networks or Cisco Firepower. Strong understanding of networking protocols, TCP/IP stack, routing, and switching technologies. Proficiency in security technologies such as VPNs, IDS/IPS, SIEM, and endpoint security solutions. Experience working within an ITIL framework. Hands-on experience with security tools and platforms for monitoring, analysis, and incident response. Excellent analytical skills with the ability to troubleshoot complex network security issues. Experience with cloud security solutions and architectures, particularly AWS or Azure. Effective communication skills with the ability to collaborate across teams and articulate technical concepts to non-technical stakeholders. If you're passionate about network security, possess strong technical skills, and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity to join our client's team as a Network Security Engineer.
In Technology Group Limited
Milton Keynes, Buckinghamshire
Job Title: IT Support Engineer Location: Milton Keynes (2-3 days a week onsite) Salary: £32,000-35,000 per annum (DOE) Company Overview: We are a dynamic and growing technology company based in Milton Keynes, committed to delivering exceptional IT solutions to our clients. Our team is dedicated to providing top-tier support and innovative services, and we are seeking a skilled IT Support Engineer to join us in maintaining our commitment to excellence. Job Description: As an IT Support Engineer, you will play a crucial role in our technical support team, providing assistance to our clients and ensuring the smooth operation of their IT systems. You will be responsible for troubleshooting technical issues, implementing solutions, and delivering high-quality support services. This role involves a combination of remote support and onsite visits to client locations within Milton Keynes and surrounding areas. Key Responsibilities: Respond promptly to IT support requests from clients via phone, email, or ticketing system. Diagnose and resolve technical hardware and software issues. Install, configure, and maintain computer systems and applications. Set up and troubleshoot networking equipment (routers, switches, firewalls). Perform regular system updates and upgrades. Provide technical guidance and training to end-users. Ensure data security and system integrity by implementing best practices. Document all support activities and maintain accurate records. Required Skills and Qualifications: Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and/or Mac operating systems. Experience with Microsoft Office 365 and cloud-based services. Familiarity with networking protocols (TCP/IP, DNS, DHCP). Excellent problem-solving skills and attention to detail. Ability to work independently and prioritize tasks effectively. Strong communication and interpersonal skills. Preferred Qualifications: Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional). Experience with server administration (Windows Server, Linux). Knowledge of virtualization technologies (VMware, Hyper-V). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 29, 2024
Full time
Job Title: IT Support Engineer Location: Milton Keynes (2-3 days a week onsite) Salary: £32,000-35,000 per annum (DOE) Company Overview: We are a dynamic and growing technology company based in Milton Keynes, committed to delivering exceptional IT solutions to our clients. Our team is dedicated to providing top-tier support and innovative services, and we are seeking a skilled IT Support Engineer to join us in maintaining our commitment to excellence. Job Description: As an IT Support Engineer, you will play a crucial role in our technical support team, providing assistance to our clients and ensuring the smooth operation of their IT systems. You will be responsible for troubleshooting technical issues, implementing solutions, and delivering high-quality support services. This role involves a combination of remote support and onsite visits to client locations within Milton Keynes and surrounding areas. Key Responsibilities: Respond promptly to IT support requests from clients via phone, email, or ticketing system. Diagnose and resolve technical hardware and software issues. Install, configure, and maintain computer systems and applications. Set up and troubleshoot networking equipment (routers, switches, firewalls). Perform regular system updates and upgrades. Provide technical guidance and training to end-users. Ensure data security and system integrity by implementing best practices. Document all support activities and maintain accurate records. Required Skills and Qualifications: Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and/or Mac operating systems. Experience with Microsoft Office 365 and cloud-based services. Familiarity with networking protocols (TCP/IP, DNS, DHCP). Excellent problem-solving skills and attention to detail. Ability to work independently and prioritize tasks effectively. Strong communication and interpersonal skills. Preferred Qualifications: Relevant certifications (e.g., CompTIA A+, Microsoft Certified IT Professional). Experience with server administration (Windows Server, Linux). Knowledge of virtualization technologies (VMware, Hyper-V). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
Apr 29, 2024
Full time
Our reputable and award-winning client is seeking an IT Support Engineer to join their team in Saint Leonards. MFK Recruitment has successfully placed 32 IT candidates to the group in the past 5 years, 24 are still with the company! Our client is well known for retaining their employees, due to the culture and career progression opportunities. The company specialises in the design, implementation, and support of a range of Cloud services and business applications including I.T. managed services, I.T. infrastructure support, hosted collaboration, and mobile communication solutions. What will the IT Support Engineer be doing day-to-day? This is an opportunity to work for a dynamic and fast-growing organisation. The purpose of the role is to install and support IT systems and infrastructure for our clients. We are looking for a capable Technical Engineer (2nd line level) with a proven history supporting and maintaining on-premise and cloud environments, and experience working for an MSP implementing and administering Microsoft Azure, Microsoft 365 suite, Hyper-V & Telecoms systems. Overview of the IT Support Engineer role: Provide technical support for a wide variety of current and new technologies for a range of SMB and Enterprise clients. Provide technical guidance and resolve issues within SLA guidelines. Assist with managing company internal IT systems. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design, through to completion. Accurately record all support calls in our ticket management system Proactively monitor support queues and respond in a timely way Maintain all internal performance targets Carry out scheduled maintenance and updates on client environments Always follow a best practice approach to cyber and network security Maintain a polite and professional approach at all times Liaise with third party vendors to resolve customer issues where necessary Prepare hardware prior to delivery including deploying OS image, Microsoft 365, security application Assist with onsite client deployments Visit client sites to conclude escalated helpdesk support cases IT Support Engineer - Skills and experience: Microsoft technologies: 365, Azure, Windows, AD, Server OS Cyber security: firewalls, web filters, advanced protection and recovery Networking: Configuring, maintaining & troubleshooting Cloud technologies: 365, Azure, SharePoint, OneDrive Configuring & maintaining devices with Microsoft Endpoint Management Virtualisation: VMware / Hyper-V Backup solutions: On-prem & cloud Telecoms: Microsoft Teams & Splicecom systems OS Support: Windows & Apple Willing to travel to customer sites Flexible with work hours, successful candidate will take part in an extended support rota A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security) Experience of working with and supporting a range of information technologies. A minimum of three years' experience in a similar IT role Desirable Qualifications: Microsoft Certified - Azure or 365 related Cisco CompTIA
IT Security Analyst is required to join a prestigious financial services organisation with offices in the heart of the city. Within this role you will join a high-functioning in-house security team to monitor and analyse the organisation's information security and risk profile, using data and alerts generated from various systems - evaluating and taking appropriate action as required. You will also assist in establishing processes and best practices as well as helping to select and implement new technologies. This role would ideally suit a graduate with a degree/master's degree in cyber security and some commercial experience or someone from a wider IT background who has moved to specialise in IT security. This is a fantastic opportunity with a stable yet growth organisation with excellent scope for ongoing learning and career advancement. Key Responsibilities: Monitoring information security systems, technologies, processes, and procedures, analysing the findings and communicating exceptions, concerns and remedial steps as necessary. Executing security threat management process, ensuring all aspects of an event are documented and remediated. Monitoring and analysing security relevant logs, events, and alerts including, but not limited to, logs from systems, applications, SIEM, AV, Firewalls, and IPS; document relevant incidents and suggest/co-ordinate appropriate remedial actions. Designing and managing security logging and SIEM programs and working with the SOC team to implement these. Coordinate with the SOC and various teams to investigate security events/incidents. Analyse security appliance logs, identify patterns, respond to security incidents and suggest possible process improvements as appropriate. Participating in projects, programs, and initiative to ensure implementation of and adherence to information security technology policies, procedures, processes, and technologies. Key Skills and Experience: At least 1 to 3 years' experience in one or more security domain, proven track record of implementing and operating information security systems and working in projects related to the core domains applicable to information security architecture. Ability to think and act strategically as well as tactically to support the organisation's global risk management functions. Good interpersonal, communication, organisation, collaboration, and team-building skills. Basic knowledge of designing and deploying information technology and solutions in one or more of the core domains: endpoint protection; incident response; malware analysis; application and data security; infrastructure and endpoint; and security intelligence / SIEM. Understanding and experience working with structured design methodologies. Data analytical skills and have a passion for threat hunting. Knowledge of scripting language such as python, power shell a plus. Knowledge of scripting language such as python, power shell a plus. Bachelor's degree in engineering or computer science a plus. For a full consultation on this pivotal role, send your CV to ARC IT Recruitment. Please note salaries quoted are dependent on experience.
Apr 29, 2024
Full time
IT Security Analyst is required to join a prestigious financial services organisation with offices in the heart of the city. Within this role you will join a high-functioning in-house security team to monitor and analyse the organisation's information security and risk profile, using data and alerts generated from various systems - evaluating and taking appropriate action as required. You will also assist in establishing processes and best practices as well as helping to select and implement new technologies. This role would ideally suit a graduate with a degree/master's degree in cyber security and some commercial experience or someone from a wider IT background who has moved to specialise in IT security. This is a fantastic opportunity with a stable yet growth organisation with excellent scope for ongoing learning and career advancement. Key Responsibilities: Monitoring information security systems, technologies, processes, and procedures, analysing the findings and communicating exceptions, concerns and remedial steps as necessary. Executing security threat management process, ensuring all aspects of an event are documented and remediated. Monitoring and analysing security relevant logs, events, and alerts including, but not limited to, logs from systems, applications, SIEM, AV, Firewalls, and IPS; document relevant incidents and suggest/co-ordinate appropriate remedial actions. Designing and managing security logging and SIEM programs and working with the SOC team to implement these. Coordinate with the SOC and various teams to investigate security events/incidents. Analyse security appliance logs, identify patterns, respond to security incidents and suggest possible process improvements as appropriate. Participating in projects, programs, and initiative to ensure implementation of and adherence to information security technology policies, procedures, processes, and technologies. Key Skills and Experience: At least 1 to 3 years' experience in one or more security domain, proven track record of implementing and operating information security systems and working in projects related to the core domains applicable to information security architecture. Ability to think and act strategically as well as tactically to support the organisation's global risk management functions. Good interpersonal, communication, organisation, collaboration, and team-building skills. Basic knowledge of designing and deploying information technology and solutions in one or more of the core domains: endpoint protection; incident response; malware analysis; application and data security; infrastructure and endpoint; and security intelligence / SIEM. Understanding and experience working with structured design methodologies. Data analytical skills and have a passion for threat hunting. Knowledge of scripting language such as python, power shell a plus. Knowledge of scripting language such as python, power shell a plus. Bachelor's degree in engineering or computer science a plus. For a full consultation on this pivotal role, send your CV to ARC IT Recruitment. Please note salaries quoted are dependent on experience.
Our client is a well-established recognised retail organisation with extensive expansion plans. The client is now looking for a passionate Senior Desktop Engineer professional to join their team to provide infrastructure support to their business. We are looking for an experience IT professional who can support our client current desktop Infrastructure and core equipment including the management of end users, customers, and internal support. Service Desk or Support Team providing direct support to customers Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls. Exceptional troubleshooting skills on desktops, laptops, mobile devices, printers, fax machines, scanners, copiers and audio/visual equipment (Cisco/webex) Proven experience administering: Azure, MS Winsdows 10/11, Office 365 Strong skills managing Active Directory (Users, contacts, permissions, groups ) Experience with management systems SCCM/MDT and MDM (XenMobile, Airwatch, MobileIron) Security Services - Trend Micro/EPO/WSUS/Secunia/VPN Experience with Dell/Lenovo/HP/Apple hardware Expected to be familiar with all corporate processes and policies. The infrastructure is complex, and they are currently running a variety of technologies. This is role a great opportunity for someone who wants to expand their technical skill set and can work with variety of technologies. Any team leadership would give you a distinct advantage but not totally essential! This is a fantastic role where you will need to have a high degree of energy, enthusiasm, and commitment to succeed. The role is a brand-new role and will require flexibility and creative thinking skills to relentlessly contribute towards making a truly great service. Candidates must be able to build and maintain good relationships with those around them - at all levels of the business. The client is offering fantastic opportunity for career progression. Client is looking to grow the infrastructure support team in the next 6-12 months. This will be a very varied role that will appeal to somebody who enjoys juggling several different projects and who does not mind being interrupted to resolve an IT crisis. You need to enjoy being part of the team and a problem solver to get the most out of this role. Fantastic opportunity to join a great client in a high-profile role; shortlisting & 1st interviews this week, interviews scheduled for next week, send CV ASAP to avoid disappointment. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Apr 29, 2024
Full time
Our client is a well-established recognised retail organisation with extensive expansion plans. The client is now looking for a passionate Senior Desktop Engineer professional to join their team to provide infrastructure support to their business. We are looking for an experience IT professional who can support our client current desktop Infrastructure and core equipment including the management of end users, customers, and internal support. Service Desk or Support Team providing direct support to customers Understanding of networking concepts: TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls. Exceptional troubleshooting skills on desktops, laptops, mobile devices, printers, fax machines, scanners, copiers and audio/visual equipment (Cisco/webex) Proven experience administering: Azure, MS Winsdows 10/11, Office 365 Strong skills managing Active Directory (Users, contacts, permissions, groups ) Experience with management systems SCCM/MDT and MDM (XenMobile, Airwatch, MobileIron) Security Services - Trend Micro/EPO/WSUS/Secunia/VPN Experience with Dell/Lenovo/HP/Apple hardware Expected to be familiar with all corporate processes and policies. The infrastructure is complex, and they are currently running a variety of technologies. This is role a great opportunity for someone who wants to expand their technical skill set and can work with variety of technologies. Any team leadership would give you a distinct advantage but not totally essential! This is a fantastic role where you will need to have a high degree of energy, enthusiasm, and commitment to succeed. The role is a brand-new role and will require flexibility and creative thinking skills to relentlessly contribute towards making a truly great service. Candidates must be able to build and maintain good relationships with those around them - at all levels of the business. The client is offering fantastic opportunity for career progression. Client is looking to grow the infrastructure support team in the next 6-12 months. This will be a very varied role that will appeal to somebody who enjoys juggling several different projects and who does not mind being interrupted to resolve an IT crisis. You need to enjoy being part of the team and a problem solver to get the most out of this role. Fantastic opportunity to join a great client in a high-profile role; shortlisting & 1st interviews this week, interviews scheduled for next week, send CV ASAP to avoid disappointment. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.
Job Title: Infrastructure Engineer Location: City of London, EC1 Salary: £60,000 per annum Are you a skilled Infrastructure Engineer seeking an opportunity to contribute to the heartbeat of the financial technology sector in the heart of London? We are actively seeking a talented individual to join an esteemed fintech company as an Infrastructure Engineer. About Us: As a leading fintech firm at the forefront of revolutionizing financial services in the digital age. Situated in the bustling City of London, our company prides itself on innovation, cutting-edge technology, and a dynamic work environment. Position Overview: As an Infrastructure Engineer, you will play a pivotal role in maintaining and optimizing our company's critical infrastructure. You will have the exciting opportunity to work with cutting-edge technologies, ensuring the reliability, security, and scalability of our systems. Key Responsibilities: Designing, implementing, and managing robust infrastructure solutions. Monitoring system performance and swiftly resolving any issues that arise. Expertly managing virtualized environments, such as VMware and Hyper-V. Configuring and maintaining network equipment, including routers, switches, and firewalls. Implementing and upholding stringent security measures to safeguard our systems and data. Collaborating closely with cross-functional teams to integrate new technologies seamlessly. Providing technical support and guidance to colleagues and end-users. Thoroughly documenting infrastructure configurations, processes, and procedures. Requirements: Proven track record in a similar role as an Infrastructure Engineer for 5+ years. Advanced proficiency in networking protocols and technologies. Extensive experience with virtualization technologies, such as VMware and Hyper-V. In-depth understanding of security best practices and protocols. Exceptional problem-solving skills and meticulous attention to detail. Strong communication and interpersonal abilities. Benefits: Competitive salary of £60,000 per annum. Hybrid Working: 2/3 split Generous holiday allowance of 28 days + 8 days bank holiday. Exciting opportunities for career advancement and professional development. Vibrant and collaborative work environment in the heart of the City of London. Flexible working hours. Comprehensive health and wellness benefits. If you are a motivated Infrastructure Engineer eager to make a significant impact in the fintech industry while enjoying the vibrant atmosphere of London's financial district, we want to hear from you! How to Apply: To apply for this position, please submit your resume/CV and I'll be in touch immediately to discuss the details with you further.
Apr 29, 2024
Full time
Job Title: Infrastructure Engineer Location: City of London, EC1 Salary: £60,000 per annum Are you a skilled Infrastructure Engineer seeking an opportunity to contribute to the heartbeat of the financial technology sector in the heart of London? We are actively seeking a talented individual to join an esteemed fintech company as an Infrastructure Engineer. About Us: As a leading fintech firm at the forefront of revolutionizing financial services in the digital age. Situated in the bustling City of London, our company prides itself on innovation, cutting-edge technology, and a dynamic work environment. Position Overview: As an Infrastructure Engineer, you will play a pivotal role in maintaining and optimizing our company's critical infrastructure. You will have the exciting opportunity to work with cutting-edge technologies, ensuring the reliability, security, and scalability of our systems. Key Responsibilities: Designing, implementing, and managing robust infrastructure solutions. Monitoring system performance and swiftly resolving any issues that arise. Expertly managing virtualized environments, such as VMware and Hyper-V. Configuring and maintaining network equipment, including routers, switches, and firewalls. Implementing and upholding stringent security measures to safeguard our systems and data. Collaborating closely with cross-functional teams to integrate new technologies seamlessly. Providing technical support and guidance to colleagues and end-users. Thoroughly documenting infrastructure configurations, processes, and procedures. Requirements: Proven track record in a similar role as an Infrastructure Engineer for 5+ years. Advanced proficiency in networking protocols and technologies. Extensive experience with virtualization technologies, such as VMware and Hyper-V. In-depth understanding of security best practices and protocols. Exceptional problem-solving skills and meticulous attention to detail. Strong communication and interpersonal abilities. Benefits: Competitive salary of £60,000 per annum. Hybrid Working: 2/3 split Generous holiday allowance of 28 days + 8 days bank holiday. Exciting opportunities for career advancement and professional development. Vibrant and collaborative work environment in the heart of the City of London. Flexible working hours. Comprehensive health and wellness benefits. If you are a motivated Infrastructure Engineer eager to make a significant impact in the fintech industry while enjoying the vibrant atmosphere of London's financial district, we want to hear from you! How to Apply: To apply for this position, please submit your resume/CV and I'll be in touch immediately to discuss the details with you further.
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Application Support Engineer on a highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills / qualifications: Windows Server experience Active SC clearance Active Directory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and routers Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan Hours: Mon - Fri Mon - Thurs (every other week) If the Application Support role is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.
Apr 29, 2024
Full time
This is an exceptional opportunity to work for one of the largest and most well-known IT brands in the world as an Application Support Engineer on a highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills / qualifications: Windows Server experience Active SC clearance Active Directory including Group Policy Configuration Management and Monitoring experience Experience supporting networks including switches, firewalls and routers Benefits: Group personal pension Life cover Income protection Critical illness Healthcare Holidays - 23 days with option to buy/sell Childcare vouchers Health cash plan Hours: Mon - Fri Mon - Thurs (every other week) If the Application Support role is of interest and you are ready for a new role working with one of the leaders in the defence sector please apply below.
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements:AVD, Azure and Pre-Sales experienceYou must be a hands-on technical expert to be able to lead service design and implementation.Your MissionDiscovery, Design and Delivery -Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation -You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology -You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management -It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWareDesign, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network switches & firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 29, 2024
Full time
Hays are looking for a Technical Operations Manager to join a SME MSP business based on the outskirts of Birmingham. HYBRID working with 3 days in the office a week (non-negotiable) You will manage a small team of engineers and be client facing for implementing and onboarding new clients in to the MSP. Key requirements:AVD, Azure and Pre-Sales experienceYou must be a hands-on technical expert to be able to lead service design and implementation.Your MissionDiscovery, Design and Delivery -Managing technical discovery for potential projects and or service improvements. Working against the clock to deliver proposed solution designs, obtaining assurance from our Technical Architect & ultimately being responsible for the delivery of the project and the project plan.Working closely with the wider business, customers & suppliers to ensure the solutions we deliver meet business outcomes.Automation -You will be responsible for driving efficiencies in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology -You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management -It doesn't happen often but when it does, you'll bring together infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWareDesign, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active Directory including AAD, GPOs & UAC & RBAC model creation. Automation technologies Terraform, Powershell and Power Automate. Strong experience in hybrid cloud environments and modernising legacy infrastructure. Strong experience managing Intune policies and configuration, with the ability to troubleshoot autonomously. Experience of working in an environment aligning to ITIL best practice and focusing on the business impact & outcomes. Experience of delivering varied programmes of work and leading others who pick up small projects or workstreams within your programmes. Management and ongoing improvements to Office 365, security scores & feature development. A good understanding of cybersecurity principles and a security first approach to infrastructure design. Able to work with network switches & firewalls with the ability to troubleshoot autonomously. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
Apr 29, 2024
Full time
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and Firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (eg Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with Firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of £42,000-£45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (e.g. Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of 42,000- 45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
Apr 29, 2024
Full time
An exciting opportunity for a Network Engineer in the technology industry has arisen in Wigan. The role requires an individual with a deep understanding of network infrastructure who can maintain and improve our client's systems. This is a client facing opportunity for someone with a passion for network infrastructure who is looking to develop with an organisation. Client Details Michael Page has partnered exclusively with a market-leading player in the technology industry with under 100 employees. They have a strong commitment to driving innovation and delivering quality services to their customers. Headquartered in Wigan, they have a vast network of clients globally and are dedicated to creating an inclusive work environment. They are a family-run business at heart and have expanded at an exponential growth rate, working with large brands they are a key player in the technology solution provider space. The successful Network Engineer will become a pillar in this fast growing team and have the opportunity to develop and gain qualifications to become an expert in the network space. Description This Network Engineer will be joining a team of 4, within this team the successful candidate will report into the Senior Network Engineer. This team is overseen by the Head of Operations, this role will encompass the following but not limited too: Design and implement functional network infrastructure with assistance from a supportive team. Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. Analyse network traffic and provide capacity planning solutions. Monitor network performance and integrity. Support NOC BAU, acting as an escalation point and providing training where needed. Maintain complete technical documentation. Liaise with almost all departments of the business and provide assistance and network solutions. Attend SWAT calls with senior external customers. Assist of major project work. Suggest improvements to network performance, capacity, and scalability Ensure data security through access controls, backups, and firewalls. Profile A successful Network Engineer should have: A CCNA/CCNP qualification or relevant experience. Proven experience in a network engineer role. Great customer service with the willingness to go the extra mile. Ability to work independently as well as in conjunction with a team. A passion for network infrastructure partnered with a driven and ambitious attitude. Hands-on experience in networking, routing, and switching (e.g. Subnet masks, SD-WAN, IPSec, WAN/LAN technologies) Excellent knowledge of best practices around management, control, and monitoring of server infrastructure Experience with firewalls, Internet VPN's remote implementation, troubleshooting, and problem resolution Ability to set up and configure server hardware Desirables: - Experience with PCI-DSS. - Examples of previous network solution project work. - Stakeholder management and experience with external customers. If you are passionate about Network infrastructure and have some relevant experience please apply! The network solutions that are provided are simple, with ease of implementation. Job Offer A salary range of 42,000- 45,000 per annum Great work-life balance (with hours of 9am-5pm) This role is 5 days a week onsite. An opportunity to be part of a diverse and inclusive team. Opportunities to gain further qualifications. If you're a Network Engineer looking for a new challenge in Wigan, don't hesitate to apply today.
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Apr 29, 2024
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Holdcroft Motor Group
Stoke-on-trent, Staffordshire
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Apr 29, 2024
Full time
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 29, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.