Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
Mar 01, 2024
Full time
Opportunity
We have a great opportunity for a C# .NET Software Developer to join our fantastic Power software development team based in Cambridge.
GMSL
GMSL is the market-leading provider of 24/7 energy portfolio management services and software in Europe and plays a vital role in the energy business. We have unparalleled expertise in the industry, built up over 25 years of operating in energy markets throughout Europe.
Our software is used by some of the largest energy companies in the world and is developed using our unique operations experience, giving us clear insight into our customers’ needs.
We have a fantastic team of people and have a well-developed human-centred understanding of how to develop software, so this is a great opportunity for someone who wants to join a friendly, small and highly technical team where you can have a real impact.
The role
You will be embedded as a full-stack developer in one of our small agile development teams. You will collaborate alongside the product owner, tester and other developers to develop features for PowerTrak, one of our leading software products.
Our view of agile software development is inspired by eXtreme Programming rather than Scrum. We focus more on the technical practices that enable agility, such as TDD, Pair Programming, SOLID, Simple Design etc. but we do find some of the rituals useful, such as Daily Stand-ups and Retrospectives.
The product
PowerTrak is a web application that provides comprehensive coverage of the European power markets, enabling users to schedule trades and crossborder flows from the UK down to Italy. PowerTrak is used in-house by the GMSL operations team to provide power scheduling services to a wide variety of customers including large banks, energy and trading companies. It is also licenced by customers who use it within their own operations teams.
The technology
PowerTrak uses a variety of technology, so any experience of the following would be great:
C#
.NET Core (MVC, RESTful Web APIs, dependency injection)
SQL Server, Entity Framework
HTML, CSS, jQuery
Your skills
You will be the sort of person who enjoys getting things done.
You will need to be great at thinking logically, but also laterally.
You must be able to communicate your thoughts well.
You should enjoy collaborating with others and relish solving challenging problems.
Your experience
You will have a minimum of five years development experience using C# & .NET in a commercial environment.
Experience of enterprise product development would be particulalry relevant to our business.
You will be comfortable working in an agile environment. Experience of any eXtreme Programming practices that are key to being agile, such as TDD, Pair Programming, SOLID, Simple Design would also be beneficial.
Salary
Salary will be reflective of your level of experience.
Location Cambridge – Hybrid (2-3 days a week in office)
Job type Permanent
Hours Mon-Fri, 37.5 hours per week
All our teams spend at least one day a week in the office and this role requires 2-3 days a week in office, so you need to be based within easy travel to Cambridge
Benefits
Our benefits include:
Annual bonus scheme
Company pension scheme (6% employer contribution)
25 days’ holiday
Private health care
Flexible working hours and remote working
Casual dress and a relaxed environment
Employee assistance program
Loyal service award
Cycle to Work scheme
Fresh fruit and great coffee
Free access to Cambridge University Botanic Gardens
Monthly team pub lunches
Working at GMSL
We are a small team. We have around 30 people in our software team, so even though we are a part of a company of around 100 people overall, the software team has retained a small team “startup” feel. Your colleagues will be from a wide variety of backgrounds – we encourage diversity, openness and gender equality.
We value the long-term. The success and stability that comes from 25+ years’ experience in software development means we value the long-term in terms of software development and the development of our people.
We empower teams and individuals. Teams are empowered to own their products. Individuals are empowered to make meaningful contributions at every level.
We are agile. We develop using an agile approach, which focuses on our ability to respond to change. We broadly follow XP practices, but we take a pretty pragmatic view about this. We adapt our processes to support the context, rather than follow a standard rigid process for all situations. We trust the teams who do the work to decide how best to do it.
We strive to make GMSL a great place to work. The management team are friendly, approachable and care personally about the people on their team. Managers consider the people on their team as the first priority and take our people’s personal situations into account in decision-making wherever they can.
We are flexible. Our teams typically work at least one day a week in our office in Cambridge, and the rest of the time working from home. We also have a day a month where the whole software department come in and we all go to the pub for lunch. Hours are flexible and are based on the needs of the team.
How to apply
Simply email us your CV and covering letter to recruit@gmsl.co.uk.
We will only consider people with a valid UK work permit.
GMSL have a responsibility to ensure that all employees are eligible to live and work in the UK, proof of right to work in the UK will be requested prior to employment.
Salary depends on your level of experience.
Recruitment Agencies
We are not currently accepting recruitment agency applications, we’ll be in touch if we need you to help us. Thanks for your understanding.
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
SThree is delighted to announce that we are currently accepting applications for an experienced AI Engineer. This position presents an excellent opportunity to join a global audience of stakeholders. Additionally, it offers the potential for growth within an international company. As an AI Engineer specialising in Azure Services, you will be responsible for designing, implementing, and maintaining AI solutions within our organisation. Leveraging the Azure platform, including Azure OpenAI, Azure Vision and other Azure AI services, you will develop scalable, efficient, and effective AI models and systems to address business challenges, enhance decision-making, and drive innovation. Collaboration with cross-functional teams to integrate AI capabilities into our products and services will be key. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Design and develop AI models and solutions using Azure OpenAI, Azure Machine Learning, and Azure Cognitive Services to address specific business challenges. Implement and maintain scalable and efficient AI systems, ensuring they meet business requirements and performance benchmarks. Collaborate with business analysts, scientists, and IT teams to integrate AI solutions into existing systems and work flows Stay abreast of advancements in AI, machine learning, and Azure services, incorporating new technologies and methodologies to continually improve solution offerings. Provide expertise and guidance on AI best practices, contributing to the organisation's AI strategy and innovation efforts. Conduct data analysis and feature engineering to prepare data for use in AI models, utilising Azure Data Lake Develop robust testing and validation processes to ensure the accuracy and reliability of AI models. Ensure that operational issues are identified, recorded, monitored and resolved. Conducts investigations of significant operational outage and provides recommendations for problem mitigation. Provides appropriate status and other reports to specialists, users and managers. Align all operations procedures to service expectations, security requirements and other quality standards. Ensures that operational procedures are fit for purpose and updated. Oversee the planning, installation, maintenance and acceptance of new and updated components and services. Defines security procedures to be followed, and delegates tasks What skills and knowledge are we looking for? Programming Skills: Proficiency in programming languages such as Python, C#, or Java, with a deep understanding of software development principles. Experience with Azure AI solutions, including Azure OpenAI Service, Azure Cognitive Services, and Azure Machine Learning. Familiarity with Azure Databricks desirable Solid background in machine learning algorithms, data preprocessing, feature engineering, and model evaluation. Experience with deep learning frameworks like TensorFlow or PyTorch is desirable. Proficiency in handling large datasets, experience with Azure Data Factory, Azure SQL Database, and Cosmos DB. Understanding of CI/CD pipelines, containerisation (Docker, Kubernetes), implementing MLOps practices using Azure DevOps. Azure Cloud services relevant to AI, such as Azure Kubernetes Service (AKS), Azure GPU VMs, and Azure networking and security services tailored for AI applications. Qualifications: Degree in computer science/software engineering and/or 5+ years equivalent work experience within a cloud environment. Cloud Certifications desirable Qualifications such as the following would be advantageous, however not necessary: Microsoft Azure AI Engineer Fundamentals / Associate Microsoft Azure Data Engineer Microsoft Data Scientist Associate Benefits for our U.K. teams include: Choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Apr 17, 2024
Full time
SThree is delighted to announce that we are currently accepting applications for an experienced AI Engineer. This position presents an excellent opportunity to join a global audience of stakeholders. Additionally, it offers the potential for growth within an international company. As an AI Engineer specialising in Azure Services, you will be responsible for designing, implementing, and maintaining AI solutions within our organisation. Leveraging the Azure platform, including Azure OpenAI, Azure Vision and other Azure AI services, you will develop scalable, efficient, and effective AI models and systems to address business challenges, enhance decision-making, and drive innovation. Collaboration with cross-functional teams to integrate AI capabilities into our products and services will be key. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. What are the day-to-day tasks? Design and develop AI models and solutions using Azure OpenAI, Azure Machine Learning, and Azure Cognitive Services to address specific business challenges. Implement and maintain scalable and efficient AI systems, ensuring they meet business requirements and performance benchmarks. Collaborate with business analysts, scientists, and IT teams to integrate AI solutions into existing systems and work flows Stay abreast of advancements in AI, machine learning, and Azure services, incorporating new technologies and methodologies to continually improve solution offerings. Provide expertise and guidance on AI best practices, contributing to the organisation's AI strategy and innovation efforts. Conduct data analysis and feature engineering to prepare data for use in AI models, utilising Azure Data Lake Develop robust testing and validation processes to ensure the accuracy and reliability of AI models. Ensure that operational issues are identified, recorded, monitored and resolved. Conducts investigations of significant operational outage and provides recommendations for problem mitigation. Provides appropriate status and other reports to specialists, users and managers. Align all operations procedures to service expectations, security requirements and other quality standards. Ensures that operational procedures are fit for purpose and updated. Oversee the planning, installation, maintenance and acceptance of new and updated components and services. Defines security procedures to be followed, and delegates tasks What skills and knowledge are we looking for? Programming Skills: Proficiency in programming languages such as Python, C#, or Java, with a deep understanding of software development principles. Experience with Azure AI solutions, including Azure OpenAI Service, Azure Cognitive Services, and Azure Machine Learning. Familiarity with Azure Databricks desirable Solid background in machine learning algorithms, data preprocessing, feature engineering, and model evaluation. Experience with deep learning frameworks like TensorFlow or PyTorch is desirable. Proficiency in handling large datasets, experience with Azure Data Factory, Azure SQL Database, and Cosmos DB. Understanding of CI/CD pipelines, containerisation (Docker, Kubernetes), implementing MLOps practices using Azure DevOps. Azure Cloud services relevant to AI, such as Azure Kubernetes Service (AKS), Azure GPU VMs, and Azure networking and security services tailored for AI applications. Qualifications: Degree in computer science/software engineering and/or 5+ years equivalent work experience within a cloud environment. Cloud Certifications desirable Qualifications such as the following would be advantageous, however not necessary: Microsoft Azure AI Engineer Fundamentals / Associate Microsoft Azure Data Engineer Microsoft Data Scientist Associate Benefits for our U.K. teams include: Choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private healthcare, discounted dental insurance and health care cashback scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Alexander Mann Solutions - Public Sector Resourcing
Manchester, Lancashire
Senior Product Manager - Inside IR35 Contract Term: 6 Months Contracting Authority: DWP Location: Hybrid - Birmingham/Manchester/ Leeds/Sheffield/Blackpool/Newcastle Description: As a Senior Product Manager, you will manage the development of a product. You will work with products which are either highly visible or have key strategic value to the organisation. You will be responsible for strategic and tactical product decisions, using your knowledge of user needs and business goals to frame problems and set priorities for the delivery team. You will also be actively involved in developing the product strategy and managing the product roadmap. As a Senior Product Manager you will have expert knowledge of product management techniques. You may work as part of a larger product team, managing more junior Product Managers or may work with a Lead Product Manager to manage multiple products. Summary of the Role and key responsibilities: Own the vision for the product, working with stakeholders to ensure strategic fit and engaging the development team to maintain alignment and buy in Develop the product strategy and manage the product roadmap as well as prioritising the product backlog through a range of techniques to maximise value and return on investment Identify and communicate user needs to the development and delivery team through the creation of backlog items (user stories) and representing users and other stakeholders at team meetings such as planning and review session. Define product goals and metrics, monitoring performance against outcomes. Manage, influence and negotiate with stakeholders and communicate progress and achievements, championing the product within the department. Lead product team, and ensure the product is developed to an appropriate level of quality taking into consideration expected lifetime, investment and timeframes. Support the professional development of associate Product Managers and Product Managers in your area. Technical Skills required: Experienced in applying tools, terms and concepts in a variety of ways. Able to be flexible, consider new ways of working and adapt to change. Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes. Determines the strategic vision and direction. Positively influences key senior stakeholders. Provides an arbitration function. Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Able to recognise when something does not work and encourages a mindset of experimentation. Can adapt and reflect, is resilient and has the ability to see outside of the process. Able to use a blended approach depending on the context. Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP). Understands and can help teams apply a range of techniques for data profiling and source system analysis from a complex single source. Able to bring multiple data sources together in a conformed model for analysis. Understands the difference between user needs and desires of the user. Has experience in meeting user needs across a variety of channels. Able to integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing. Can offer recommendations on the best tools and methods to be used. Able to collaborate with user researchers and can sell/represent users internally. Understands the difference between user needs and desires of the user. Able to champion user research to focus on all users. Can prioritise and defines approaches to understand the user story, guiding others in doing so. Able to apply experience of multiple parts of the lifecycle. Able to recognise when it is right to move forward and when it is right to stop. Able to recognise the appropriate deliverables and the right people to meet these. Able to work with other agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project. Knowledge and Experience required: You are expected to have worked across department or functional boundaries in order to effectively communicate a product vision and gain stakeholder buy in Have created and communicated a product roadmap, receiving and acting upon challenge from stakeholders. Have successfully delivered one or more products meeting a number of successful outcomes. Have worked with users to articulate their needs and communicated these to a product team. Had experience of managing products in a complex environment, effectively prioritising backlog items to maximise value. Have made effective decisions based on incomplete information using a range of techniques.
Apr 17, 2024
Contractor
Senior Product Manager - Inside IR35 Contract Term: 6 Months Contracting Authority: DWP Location: Hybrid - Birmingham/Manchester/ Leeds/Sheffield/Blackpool/Newcastle Description: As a Senior Product Manager, you will manage the development of a product. You will work with products which are either highly visible or have key strategic value to the organisation. You will be responsible for strategic and tactical product decisions, using your knowledge of user needs and business goals to frame problems and set priorities for the delivery team. You will also be actively involved in developing the product strategy and managing the product roadmap. As a Senior Product Manager you will have expert knowledge of product management techniques. You may work as part of a larger product team, managing more junior Product Managers or may work with a Lead Product Manager to manage multiple products. Summary of the Role and key responsibilities: Own the vision for the product, working with stakeholders to ensure strategic fit and engaging the development team to maintain alignment and buy in Develop the product strategy and manage the product roadmap as well as prioritising the product backlog through a range of techniques to maximise value and return on investment Identify and communicate user needs to the development and delivery team through the creation of backlog items (user stories) and representing users and other stakeholders at team meetings such as planning and review session. Define product goals and metrics, monitoring performance against outcomes. Manage, influence and negotiate with stakeholders and communicate progress and achievements, championing the product within the department. Lead product team, and ensure the product is developed to an appropriate level of quality taking into consideration expected lifetime, investment and timeframes. Support the professional development of associate Product Managers and Product Managers in your area. Technical Skills required: Experienced in applying tools, terms and concepts in a variety of ways. Able to be flexible, consider new ways of working and adapt to change. Ensures that the right actions are taken to investigate, resolve and anticipate problems. Coordinates the team to investigate problems, implement solutions and take preventative measures. Able to dissect a problem to its component parts to identify and diagnose root causes. Able to troubleshoot and identify problems across different technology capabilities. Takes accountability of issues that occur and is proactive in searching for potential problems. Achieves excellent user outcomes. Determines the strategic vision and direction. Positively influences key senior stakeholders. Provides an arbitration function. Able to identify and compare the best processes or delivery methods to use, including measuring and evaluating outcomes. Able to recognise when something does not work and encourages a mindset of experimentation. Can adapt and reflect, is resilient and has the ability to see outside of the process. Able to use a blended approach depending on the context. Able to help teams to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP). Understands and can help teams apply a range of techniques for data profiling and source system analysis from a complex single source. Able to bring multiple data sources together in a conformed model for analysis. Understands the difference between user needs and desires of the user. Has experience in meeting user needs across a variety of channels. Able to integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing. Can offer recommendations on the best tools and methods to be used. Able to collaborate with user researchers and can sell/represent users internally. Understands the difference between user needs and desires of the user. Able to champion user research to focus on all users. Can prioritise and defines approaches to understand the user story, guiding others in doing so. Able to apply experience of multiple parts of the lifecycle. Able to recognise when it is right to move forward and when it is right to stop. Able to recognise the appropriate deliverables and the right people to meet these. Able to work with other agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project. Knowledge and Experience required: You are expected to have worked across department or functional boundaries in order to effectively communicate a product vision and gain stakeholder buy in Have created and communicated a product roadmap, receiving and acting upon challenge from stakeholders. Have successfully delivered one or more products meeting a number of successful outcomes. Have worked with users to articulate their needs and communicated these to a product team. Had experience of managing products in a complex environment, effectively prioritising backlog items to maximise value. Have made effective decisions based on incomplete information using a range of techniques.
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 17, 2024
Full time
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
This role requires excellent technical skills for design/development of the client's software changes. There are responsibilities for supporting the application running in the live environment. The role involves working as part of a team made up of technical consultants, operational consultants and project managers. The position will be primarily focused on working on the UK MoD account, but there will be opportunities to work on projects for other clients. The core applications are warehouse management systems where minimal downtime is allowed, this therefore requires first class problem solving skills and the ability to work under pressure. A flexible attitude to work is required. Due to the nature of the applications, there may be occasions when support of implementations is required outside standard working hours. There may also be some travel to other Infor offices and clients' sites. The candidate must be willing to work with people from different ethnicity, cultural background and positions in the company. There is a requirement to apply for and obtain UK MoD security clearance for this role. This process that will be initiated by Infor upon acceptance of offer. RESPONSIBILITIES Work as part of a team, consisting of Technical and Functional consultants and Project Manager in an implementation. Able to work well with onshore and offshore consultants. Advising customers on industry best practice supported by the Infor products. Provide technical advice to customers. Issue management and resolution working hand in hand with on/offshore support personnel, international R&D team or local resource. Perform project implementation tasks using Infor project methodologies in accordance with the project goals and business objectives. Willing to continuously develop knowledge on new technology and method, and also keen to develop others in the pursuit of knowledge. Documentation of application changes requested by the client. Technical design of changes requested by the client. Propose solutions to business requirements. Estimate effort for developing/implementing changes. Attend project meetings. Able to resolve complex business application problems, by phone or through personal visit. Man help desk and provide advice/solutions. Provide technical input into project planning. Design/Develop/Test changes. Provide input to design reviews. Monitor application and database as required. May have small projects assigned directly. Assist Project Manager in planning technical elements of a project. Support implementations out of hours and weekends as required by projects REQUIRED SKILLS & EXPERIENCE Good written and spoken English. Bachelor's degree in computer science or a related area or a master's degree. Experienced in working with Warehouse Management Systems and Automation systems in a Warehousing environment. Excellent written communication skills. Documents will be presented and reviewed both internally and by the clients. Informix 4GL. Unix Shell Scripting. Basic Informix DBA skills. SQL and code optimization. Excellent problem solving skills. Good PC skills. Ability to communicate at all levels from project team to senior management from the customer. Experienced in software implementation life cycle.Added advantage: Experience with Dallas Systems WMS /WM2000/ Exceed / SCE / Infor WMS. Previous experience in a consultancy environment would be an advantage Fourjs BDS/Fourjs Genero. Knowledge of programming languages such as C, Java or Python. Basic Red Hat Linux system administration skills. Situated under 100 miles from our main client office in Milton Keynes PERSONAL ATTRIBUTES Strong problem solver with ability to analyze problems and produce steps for investigation or resolution, and able to work with others in the team to achieve the desired outcome. Possess strong sense of responsibility and ownership towards the duties, and able to support others in carrying out their responsibilities. Ability to take the lead, influence and manage situations to ensure that the right solution is agreed and implemented. High degree of attention to detail and able to preempt outcome and introduce measures to reduce risks. Solid communication (written, oral) skills. Ability to communicate at all levels from warehouse operations to senior management. To be able to prioritize work to meet strict deadlines. A self-starter with the ability to work as an individual and collaboratively to ensure team goals are achieved. Flexibility and a genuine desire to learn with keen interest in development of new technologies and methods. Excellent time management skills, and make sure all required administration functions are completed in a timely manner. Strong desire for customer success and deliver quality work. MINIMUM QUALIFICATIONS Relevant experience and/or related degree. Driving License
Apr 17, 2024
Full time
This role requires excellent technical skills for design/development of the client's software changes. There are responsibilities for supporting the application running in the live environment. The role involves working as part of a team made up of technical consultants, operational consultants and project managers. The position will be primarily focused on working on the UK MoD account, but there will be opportunities to work on projects for other clients. The core applications are warehouse management systems where minimal downtime is allowed, this therefore requires first class problem solving skills and the ability to work under pressure. A flexible attitude to work is required. Due to the nature of the applications, there may be occasions when support of implementations is required outside standard working hours. There may also be some travel to other Infor offices and clients' sites. The candidate must be willing to work with people from different ethnicity, cultural background and positions in the company. There is a requirement to apply for and obtain UK MoD security clearance for this role. This process that will be initiated by Infor upon acceptance of offer. RESPONSIBILITIES Work as part of a team, consisting of Technical and Functional consultants and Project Manager in an implementation. Able to work well with onshore and offshore consultants. Advising customers on industry best practice supported by the Infor products. Provide technical advice to customers. Issue management and resolution working hand in hand with on/offshore support personnel, international R&D team or local resource. Perform project implementation tasks using Infor project methodologies in accordance with the project goals and business objectives. Willing to continuously develop knowledge on new technology and method, and also keen to develop others in the pursuit of knowledge. Documentation of application changes requested by the client. Technical design of changes requested by the client. Propose solutions to business requirements. Estimate effort for developing/implementing changes. Attend project meetings. Able to resolve complex business application problems, by phone or through personal visit. Man help desk and provide advice/solutions. Provide technical input into project planning. Design/Develop/Test changes. Provide input to design reviews. Monitor application and database as required. May have small projects assigned directly. Assist Project Manager in planning technical elements of a project. Support implementations out of hours and weekends as required by projects REQUIRED SKILLS & EXPERIENCE Good written and spoken English. Bachelor's degree in computer science or a related area or a master's degree. Experienced in working with Warehouse Management Systems and Automation systems in a Warehousing environment. Excellent written communication skills. Documents will be presented and reviewed both internally and by the clients. Informix 4GL. Unix Shell Scripting. Basic Informix DBA skills. SQL and code optimization. Excellent problem solving skills. Good PC skills. Ability to communicate at all levels from project team to senior management from the customer. Experienced in software implementation life cycle.Added advantage: Experience with Dallas Systems WMS /WM2000/ Exceed / SCE / Infor WMS. Previous experience in a consultancy environment would be an advantage Fourjs BDS/Fourjs Genero. Knowledge of programming languages such as C, Java or Python. Basic Red Hat Linux system administration skills. Situated under 100 miles from our main client office in Milton Keynes PERSONAL ATTRIBUTES Strong problem solver with ability to analyze problems and produce steps for investigation or resolution, and able to work with others in the team to achieve the desired outcome. Possess strong sense of responsibility and ownership towards the duties, and able to support others in carrying out their responsibilities. Ability to take the lead, influence and manage situations to ensure that the right solution is agreed and implemented. High degree of attention to detail and able to preempt outcome and introduce measures to reduce risks. Solid communication (written, oral) skills. Ability to communicate at all levels from warehouse operations to senior management. To be able to prioritize work to meet strict deadlines. A self-starter with the ability to work as an individual and collaboratively to ensure team goals are achieved. Flexibility and a genuine desire to learn with keen interest in development of new technologies and methods. Excellent time management skills, and make sure all required administration functions are completed in a timely manner. Strong desire for customer success and deliver quality work. MINIMUM QUALIFICATIONS Relevant experience and/or related degree. Driving License
Are you prepared for an exciting journey to reshape the property industry? Join a dynamic team dedicated to revolutionising the way we experience home ownership and buying.This PropTech beast is on a mission to transform the world of property and is searching for an experienced .NET Engineering Manager to lead the charge in developing groundbreaking business-to-business SaaS products that will redefine how estate agents conduct their operations. Location: Hybrid (1 day per week in South West London office) They are looking to pay between £85,000 and £95,000 per annum for this role + a great benefits package (including an up-to 20% bonus and a whole lot more!) What You'll Be Doing: As the successful .NET Engineering Manager, you will take sit over their B2B Platform engineering team, responsible for managing an AWS Cloud infrastructure that supports our cutting-edge B2B SaaS products. Your role will be pivotal in driving our technological evolution, and your contributions will span a wide range of activities, including: Collaborating with engineers to establish best practices for Cloud service utilisation. Modernising the infrastructure and integrating cloud-native services into the business. Automating infrastructure provisioning through Infrastructure As Code. Leading the way in FinOps, promoting cost awareness across teams. In addition, your team will be instrumental in fostering the DevOps culture by implementing and guiding product teams in establishing CI/CD pipelines using tools like Github Actions, TeamCity, and Octopus. Technology They Work With: Their platform is built on the .Net stack with C#, encompassing both .Net Framework and .Net 6 . They leverage a diverse set of AWS services , including EC2, ECS, Lambda, Aurora, and EventBridge. The C# codebase is fortified by rigorous automated testing, while the database stack is distributed across MS SQL , Postgres , and Mongo .To break it right down, the ideal Engineering Manager: Is a staunch advocate for developing highly fault-tolerant, secure, and scalable applications within the software engineering community. Leads and coaches a talented team of 4-6 engineers, each with a unique blend of expertise in cloud infrastructure and software-focused DevOps. Hails from a software engineering background, boasting experience in building and deploying applications in the Cloud using CI/CD tools and infrastructure-as-code automation. Is well-versed in AWS, with a track record of designing and implementing cloud-native systems aligned with the AWS Well-Architected Framework. Values simplicity over complexity and knows when to navigate between the two. Demonstrates a keen understanding of AWS and other cloud costs, attributing them to specific teams and services. Possesses extensive knowledge and experience in observability, including best practices, implementations, and familiarity with observability vendors. Champions diversity and inclusion, fostering a culture of innovation, teamwork, and self-improvement. Leads by example, sharing knowledge and influencing your team and organisation, all while taking charge of coaching and performance management within your engineering team. If you're excited by the prospect of driving innovation in a dynamic, inclusive environment and have a solid background in these technologies, we want to hear from you - apply now!
Apr 17, 2024
Full time
Are you prepared for an exciting journey to reshape the property industry? Join a dynamic team dedicated to revolutionising the way we experience home ownership and buying.This PropTech beast is on a mission to transform the world of property and is searching for an experienced .NET Engineering Manager to lead the charge in developing groundbreaking business-to-business SaaS products that will redefine how estate agents conduct their operations. Location: Hybrid (1 day per week in South West London office) They are looking to pay between £85,000 and £95,000 per annum for this role + a great benefits package (including an up-to 20% bonus and a whole lot more!) What You'll Be Doing: As the successful .NET Engineering Manager, you will take sit over their B2B Platform engineering team, responsible for managing an AWS Cloud infrastructure that supports our cutting-edge B2B SaaS products. Your role will be pivotal in driving our technological evolution, and your contributions will span a wide range of activities, including: Collaborating with engineers to establish best practices for Cloud service utilisation. Modernising the infrastructure and integrating cloud-native services into the business. Automating infrastructure provisioning through Infrastructure As Code. Leading the way in FinOps, promoting cost awareness across teams. In addition, your team will be instrumental in fostering the DevOps culture by implementing and guiding product teams in establishing CI/CD pipelines using tools like Github Actions, TeamCity, and Octopus. Technology They Work With: Their platform is built on the .Net stack with C#, encompassing both .Net Framework and .Net 6 . They leverage a diverse set of AWS services , including EC2, ECS, Lambda, Aurora, and EventBridge. The C# codebase is fortified by rigorous automated testing, while the database stack is distributed across MS SQL , Postgres , and Mongo .To break it right down, the ideal Engineering Manager: Is a staunch advocate for developing highly fault-tolerant, secure, and scalable applications within the software engineering community. Leads and coaches a talented team of 4-6 engineers, each with a unique blend of expertise in cloud infrastructure and software-focused DevOps. Hails from a software engineering background, boasting experience in building and deploying applications in the Cloud using CI/CD tools and infrastructure-as-code automation. Is well-versed in AWS, with a track record of designing and implementing cloud-native systems aligned with the AWS Well-Architected Framework. Values simplicity over complexity and knows when to navigate between the two. Demonstrates a keen understanding of AWS and other cloud costs, attributing them to specific teams and services. Possesses extensive knowledge and experience in observability, including best practices, implementations, and familiarity with observability vendors. Champions diversity and inclusion, fostering a culture of innovation, teamwork, and self-improvement. Leads by example, sharing knowledge and influencing your team and organisation, all while taking charge of coaching and performance management within your engineering team. If you're excited by the prospect of driving innovation in a dynamic, inclusive environment and have a solid background in these technologies, we want to hear from you - apply now!
We are currently recruiting on behalf of our clients based in Cambridge who are recruiting for a Business Development Manager on a full-time permanent basis. The successful candidate will have a proven track record of uncovering and delivering new business opportunities within the Power Sector. This role requires travel to individual sites across the UK and occasional attendance to our clients Cambridge office for senior management meetings. Key responsibilities will include: Driving and close new business opportunities within the power sector (ICP and DNO). Work closely with the board and key stakeholders to provide continuous updates on new business opportunities, changing market trends and competitor analysis. Develop and manage pipeline opportunities. Create custom proposals and tenders for specific customer requirements. Develop and build upon existing client relationships to nurture to further business. Manage deadlines against client requirements and expectations. Lease with wider teams such as marketing teams, operations and estimating team. Attending client visits to uncover new business opportunities, follow up on previous quotes to push into closed deals and also act through point of contact through technical delivery stages. Frequent travel for client site visits, networking events and conferences. The Successful candidate will have: 5+ experience developing and winning new business relationships within the power sector. Exceptional communicational and organisational skills. A strong business acumen. A proven track record of proposal and tender creation. Strong technical knowledge and understanding of construction projects within the power sector. Electronics or Electrical Engineering degree BSc or BEng. A Full UK drivers license. If this role looks like your next challenge, please contact Ben ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
Apr 17, 2024
Full time
We are currently recruiting on behalf of our clients based in Cambridge who are recruiting for a Business Development Manager on a full-time permanent basis. The successful candidate will have a proven track record of uncovering and delivering new business opportunities within the Power Sector. This role requires travel to individual sites across the UK and occasional attendance to our clients Cambridge office for senior management meetings. Key responsibilities will include: Driving and close new business opportunities within the power sector (ICP and DNO). Work closely with the board and key stakeholders to provide continuous updates on new business opportunities, changing market trends and competitor analysis. Develop and manage pipeline opportunities. Create custom proposals and tenders for specific customer requirements. Develop and build upon existing client relationships to nurture to further business. Manage deadlines against client requirements and expectations. Lease with wider teams such as marketing teams, operations and estimating team. Attending client visits to uncover new business opportunities, follow up on previous quotes to push into closed deals and also act through point of contact through technical delivery stages. Frequent travel for client site visits, networking events and conferences. The Successful candidate will have: 5+ experience developing and winning new business relationships within the power sector. Exceptional communicational and organisational skills. A strong business acumen. A proven track record of proposal and tender creation. Strong technical knowledge and understanding of construction projects within the power sector. Electronics or Electrical Engineering degree BSc or BEng. A Full UK drivers license. If this role looks like your next challenge, please contact Ben ASAP or apply via this advert! We endeavour to reply to every candidate, every time but if you haven t heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled. Please call the office or send an email to discuss other potential positions.
There has never been a better time to join this organisation as they build towards a greener future, tackling climate change, minimising their environmental impact, and reducing their carbon footprint! This is a vital role in delivering the future vision of this business. As a Transformation Business Partner, you will help design and lead the Asset Management Transformation plan for the organisation, incorporating the principles of asset management and driving to improve asset management capability across the business. As a Transformation Business Partner, you will collaborate with a wide variety of internal and external stakeholders including but not limited to operations, maintenance, engineering, and construction. This is a rewarding opportunity for an ambitious Project Manager to lead the transformation of the asset management capabilities, drive improvement and bring best practice into our asset management processes. You will take people on a journey, supporting continuous improvements and positively shaping organisational change to help deliver significant environmental improvements and best value to our customers. The role of a Transformation business Partner has a focus on asset management systems, project management and implementing strategic organisational change, you will be: • Able to demonstrate excellent working knowledge of ISO(phone number removed), ISO3100, Enterprise Asset Management Systems and asset management principles & practices. • Project or programme management qualified and/or hold an Asset Management Diploma or Certificate. • Able to demonstrate exceptional stakeholder management, project management and change management skills in asset management planning and/or demonstrate the ability to evaluate and model complex issues against business drivers and targets. • Gathering the requirements of the Asset strategy and planning area and wider business teams to support the development and embedding of Systems Thinking and Integrated Business Planning. • Setting up and running the ISO55001 transformation process and certification process, ensuring the demonstration of benefits on wider business requirements to meet ISO55001 standards. • Reporting and tracking of actions and continuous improvement of the ISO55001 transformation and asset data management and governance processes to ensure that they are adapted for new technologies, new business practices and for new system data. • Producing dashboards and analysis providing insight on the effectiveness of ISO55001 and asset data governance and the overall health of asset and system data in the business. • Programme management of roadmaps and improvement plans to meet ISO55001 standards with the support of the Asset Strategy and Planning management team and monitor delivery of the action plan. • Supporting the capture of cost and benefit data required for the input into the Integrated Business Planning process regarding system and asset insight initiatives. • Working with the System Insight and Risk and resilience managers to support high engagement, high performance and continuous improvement of business processes. if you re looking for an exciting opportunity to develop a long-term career, apply today
Apr 17, 2024
Full time
There has never been a better time to join this organisation as they build towards a greener future, tackling climate change, minimising their environmental impact, and reducing their carbon footprint! This is a vital role in delivering the future vision of this business. As a Transformation Business Partner, you will help design and lead the Asset Management Transformation plan for the organisation, incorporating the principles of asset management and driving to improve asset management capability across the business. As a Transformation Business Partner, you will collaborate with a wide variety of internal and external stakeholders including but not limited to operations, maintenance, engineering, and construction. This is a rewarding opportunity for an ambitious Project Manager to lead the transformation of the asset management capabilities, drive improvement and bring best practice into our asset management processes. You will take people on a journey, supporting continuous improvements and positively shaping organisational change to help deliver significant environmental improvements and best value to our customers. The role of a Transformation business Partner has a focus on asset management systems, project management and implementing strategic organisational change, you will be: • Able to demonstrate excellent working knowledge of ISO(phone number removed), ISO3100, Enterprise Asset Management Systems and asset management principles & practices. • Project or programme management qualified and/or hold an Asset Management Diploma or Certificate. • Able to demonstrate exceptional stakeholder management, project management and change management skills in asset management planning and/or demonstrate the ability to evaluate and model complex issues against business drivers and targets. • Gathering the requirements of the Asset strategy and planning area and wider business teams to support the development and embedding of Systems Thinking and Integrated Business Planning. • Setting up and running the ISO55001 transformation process and certification process, ensuring the demonstration of benefits on wider business requirements to meet ISO55001 standards. • Reporting and tracking of actions and continuous improvement of the ISO55001 transformation and asset data management and governance processes to ensure that they are adapted for new technologies, new business practices and for new system data. • Producing dashboards and analysis providing insight on the effectiveness of ISO55001 and asset data governance and the overall health of asset and system data in the business. • Programme management of roadmaps and improvement plans to meet ISO55001 standards with the support of the Asset Strategy and Planning management team and monitor delivery of the action plan. • Supporting the capture of cost and benefit data required for the input into the Integrated Business Planning process regarding system and asset insight initiatives. • Working with the System Insight and Risk and resilience managers to support high engagement, high performance and continuous improvement of business processes. if you re looking for an exciting opportunity to develop a long-term career, apply today
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Location : Ringwood Salary: £ doe Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday, Free parking, great social team environment Hours : Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) PLEASE NOTE, IDEALLY YOU NEED TO DRIVE FOR THIS ROLE DUE TO MAYBE VISITING OTHER LOCATIONS Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Team Manager to join their team. The Team Manager role would suit someone with previous Insurance, Financial Services, Wealth Management, Pensions or Accountancy Management experience-basically any professional services industry that is regulated and where you have to deal with a lot of compliance. You will have previous staff management experience as you will be managing a busy claim's department's daily and monthly activity, ensuring that a smooth running of the claims department to ensure the best level of service to their clients. The successful Team Manager will: Have previous staff management experience Have worked in a mgmt role within a Professional services company Have an understanding of working in a regulatory/compliance industry Have excellent communication skills both verbally, written and face to face Have good IT skills inc MS Office Be used to working as part of a Senior team Job Responsibilities C LAIMS To ensure that claims service levels are implemented and maintained to a high level, ensuring that team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that full claims representation are actively managed to ensure the best service are obtained for the needs of the client and suppliers throughout the team To ensure the team timely and accurately report to Insurers To deliver the claims delegated authority service levels and adherence to authority levels are obtained for both the client and the supplier To ensure that telephone response times are maintained in accordance with specified parameters within the team To ensure the team appropriately and fully communicate to the clients, suppliers and third parties are completed in a timely manner, with accuracy in order to conclude a claim in a timely manner To ensure all third party complaints are sent to the relevant suppliers / third party in a timely manner To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately Ensure that all clients are appropriately informed of all matters relating to their insurance claim in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients. CUSTOMER SERVICES To ensure that customer service levels provided by the team are implemented and maintained to a high level, ensuring that the team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that there are no more than 1% complaints per month for the department To ensure that telephone response times are maintained in accordance with specified parameters amongst the team To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately To liaise and build relationships with insurers, assessors and adjusters to ensure the best level of service and support is provided to your team and clients MANAGEMENT & LEADERSHIP To oversee all day to day activity in the team including day to day employee issues, keeping communication fluid using both upward and downward communication To ensure that all directions from the Operations Director are implemented across the office To conduct and administer (at least) half-yearly performance reviews and ensure that performance and development objectives are met within agreed timeframes To attend and represent the department in monthly team manager meetings and where appropriate, Board meetings To develop and maintain close working relationships within the department, management team and third parties To ensure fluid communication is maintained with the Operations Director, including but not limited to, staffing issues and established targets Ensure that appropriate staffing levels and cover are maintained at all times Ensure timekeeping, absence and appointments are managed and recorded in accordance with company procedures To report to the Operations Director bi-weekly on the financial status of the team in terms of sales figures and forecasting
Apr 17, 2024
Full time
Location : Ringwood Salary: £ doe Benefits: 26 days holiday, hybrid working, pension Auto Enrolment (employer 6%, employee 2%), optional cash plan and flexed holiday, Free parking, great social team environment Hours : Monday - Friday 8.30am - 5pm (1 hour lunch); Hybrid working 2 days in office 3 days at home (Office days are Weds and Thurs) PLEASE NOTE, IDEALLY YOU NEED TO DRIVE FOR THIS ROLE DUE TO MAYBE VISITING OTHER LOCATIONS Aspire Jobs are delighted to be working with this well-established Group of companies with their Head Office in Ringwood, who are now looking for an experienced Team Manager to join their team. The Team Manager role would suit someone with previous Insurance, Financial Services, Wealth Management, Pensions or Accountancy Management experience-basically any professional services industry that is regulated and where you have to deal with a lot of compliance. You will have previous staff management experience as you will be managing a busy claim's department's daily and monthly activity, ensuring that a smooth running of the claims department to ensure the best level of service to their clients. The successful Team Manager will: Have previous staff management experience Have worked in a mgmt role within a Professional services company Have an understanding of working in a regulatory/compliance industry Have excellent communication skills both verbally, written and face to face Have good IT skills inc MS Office Be used to working as part of a Senior team Job Responsibilities C LAIMS To ensure that claims service levels are implemented and maintained to a high level, ensuring that team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that full claims representation are actively managed to ensure the best service are obtained for the needs of the client and suppliers throughout the team To ensure the team timely and accurately report to Insurers To deliver the claims delegated authority service levels and adherence to authority levels are obtained for both the client and the supplier To ensure that telephone response times are maintained in accordance with specified parameters within the team To ensure the team appropriately and fully communicate to the clients, suppliers and third parties are completed in a timely manner, with accuracy in order to conclude a claim in a timely manner To ensure all third party complaints are sent to the relevant suppliers / third party in a timely manner To ensure that all staff complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately Ensure that all clients are appropriately informed of all matters relating to their insurance claim in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients. CUSTOMER SERVICES To ensure that customer service levels provided by the team are implemented and maintained to a high level, ensuring that the team achieves results whereby at least 90% of clients are satisfied with the level of service provided To ensure that there are no more than 1% complaints per month for the department To ensure that telephone response times are maintained in accordance with specified parameters amongst the team To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately To liaise and build relationships with insurers, assessors and adjusters to ensure the best level of service and support is provided to your team and clients MANAGEMENT & LEADERSHIP To oversee all day to day activity in the team including day to day employee issues, keeping communication fluid using both upward and downward communication To ensure that all directions from the Operations Director are implemented across the office To conduct and administer (at least) half-yearly performance reviews and ensure that performance and development objectives are met within agreed timeframes To attend and represent the department in monthly team manager meetings and where appropriate, Board meetings To develop and maintain close working relationships within the department, management team and third parties To ensure fluid communication is maintained with the Operations Director, including but not limited to, staffing issues and established targets Ensure that appropriate staffing levels and cover are maintained at all times Ensure timekeeping, absence and appointments are managed and recorded in accordance with company procedures To report to the Operations Director bi-weekly on the financial status of the team in terms of sales figures and forecasting
Overview of the Role We are seeking an experienced SAP transformation Senior Manager to be a part of the Finance Transformation Advisory practice, with a proven track record of delivering business solutions across the Finance function enabled by SAP and Non-SAP technologies. You will possess deep expertise to clearly define the business impact of technologies (SAP S/4HANA and others) and implications to the wider business. This skillset enables the individual to discuss new technology and data-driven business models and to set up respective transformation programmes, leveraging the full suite of our client's products and services. You shall understand how to embed S/4HANA software functionalities in the larger context of finance transformation. You will be working alongside our established technical architects, digital specialists, consulting and award-winning SAP delivery teams to help our clients scope & envision their future business model, build the case for change, design & build their S/4HANA-enabled transformation and support the rollout and adoption. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demanded within the company, certifications etc. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Senior Manager, you are primarily responsible for the delivery of Finance Transformation Programs, supporting pursuits and coaching and developing junior members of the team. Key expectations from this role include: Support the growth of the Finance Transformation advisory consulting business Inspire clients with thought leadership on technology trends and opportunities in the Finance space Respond to RFP/RFIs and broaden the footprint in existing client relationships. Pursue and cultivate trusted relationships with senior client stakeholders and the internal leadership team. Develop and collate intellectual capital and points of view and create distinctive knowledge initiatives, which result in significant client impact and strengthen our client's external reputation. Programme Delivery: Define, design and deliver large-scale SAP S/4HANA transformation programs by leveraging your SAP Finance expertise in collaboration with our client and their broader group. Understand current and future client needs in the context of market dynamics and apply insights to recommend short and/or long-term value creation for the client. Ensure the quality of the work is truly distinctive in its focus on client impact and tangible results Responsible for teaming up and collaborating: Play a key role as a member of the Corporate Experience practice. Collaborate with Client Account leadership to drive the strategic point of view, gain agreement upfront on pricing, ensure delivery expectations are met, and resolve open issues related to the client's Invent sales and delivery. Demonstrate a passion for the business and constant focus on outstanding performance. We'd Love to Meet Someone With Ability to design solutions for Finance processes end to end. Technical understanding of SAP Finance offerings with hands-on experiences and working knowledge on Non-SAP "best of breed" finance solutions Experience in proposition building and delivery. Track record of overseeing and delivering large-scale digital transformation projects, delivering tangible results and benefits for clients Currently working in a major consulting firm with a proven ability to be successful in matrixed organisations You should be self-motivated, highly analytical and strategic person who comes with a 'hands-on', pragmatic approach. A team player who enjoys building and developing teams with a high degree of collaborative and innovative spirit.
Apr 17, 2024
Full time
Overview of the Role We are seeking an experienced SAP transformation Senior Manager to be a part of the Finance Transformation Advisory practice, with a proven track record of delivering business solutions across the Finance function enabled by SAP and Non-SAP technologies. You will possess deep expertise to clearly define the business impact of technologies (SAP S/4HANA and others) and implications to the wider business. This skillset enables the individual to discuss new technology and data-driven business models and to set up respective transformation programmes, leveraging the full suite of our client's products and services. You shall understand how to embed S/4HANA software functionalities in the larger context of finance transformation. You will be working alongside our established technical architects, digital specialists, consulting and award-winning SAP delivery teams to help our clients scope & envision their future business model, build the case for change, design & build their S/4HANA-enabled transformation and support the rollout and adoption. As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution - Campaign development, internal think tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demanded within the company, certifications etc. The Work No matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It's really rewarding. And it's also really varied. You'll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time. Why This Role As a Senior Manager, you are primarily responsible for the delivery of Finance Transformation Programs, supporting pursuits and coaching and developing junior members of the team. Key expectations from this role include: Support the growth of the Finance Transformation advisory consulting business Inspire clients with thought leadership on technology trends and opportunities in the Finance space Respond to RFP/RFIs and broaden the footprint in existing client relationships. Pursue and cultivate trusted relationships with senior client stakeholders and the internal leadership team. Develop and collate intellectual capital and points of view and create distinctive knowledge initiatives, which result in significant client impact and strengthen our client's external reputation. Programme Delivery: Define, design and deliver large-scale SAP S/4HANA transformation programs by leveraging your SAP Finance expertise in collaboration with our client and their broader group. Understand current and future client needs in the context of market dynamics and apply insights to recommend short and/or long-term value creation for the client. Ensure the quality of the work is truly distinctive in its focus on client impact and tangible results Responsible for teaming up and collaborating: Play a key role as a member of the Corporate Experience practice. Collaborate with Client Account leadership to drive the strategic point of view, gain agreement upfront on pricing, ensure delivery expectations are met, and resolve open issues related to the client's Invent sales and delivery. Demonstrate a passion for the business and constant focus on outstanding performance. We'd Love to Meet Someone With Ability to design solutions for Finance processes end to end. Technical understanding of SAP Finance offerings with hands-on experiences and working knowledge on Non-SAP "best of breed" finance solutions Experience in proposition building and delivery. Track record of overseeing and delivering large-scale digital transformation projects, delivering tangible results and benefits for clients Currently working in a major consulting firm with a proven ability to be successful in matrixed organisations You should be self-motivated, highly analytical and strategic person who comes with a 'hands-on', pragmatic approach. A team player who enjoys building and developing teams with a high degree of collaborative and innovative spirit.
Job Title: ICT Consultant Location: Reading Salary: £24,000 - £30,000 Our client is looking for an enthusiastic and motivated ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a large Multi-Academy Trust in Reading. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what services you can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school s function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £24,000 - £30,000 negotiable for the right person. Benefits include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
Apr 17, 2024
Full time
Job Title: ICT Consultant Location: Reading Salary: £24,000 - £30,000 Our client is looking for an enthusiastic and motivated ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our team supporting a large Multi-Academy Trust in Reading. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what services you can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman s terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school s function by providing robust technical solutions Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. In return, we are offering a salary of between £24,000 - £30,000 negotiable for the right person. Benefits include pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme.
Website Executive - Essex - Onsite £34k - £38k + EOY Bonus Join a innovative e-commerce team that excels in driving website traffic as the Website Executive! We are hiring a dynamic Website professional who is passionate about creating better customer journey's across international websites and drive traffic, engagement and AOV! In this role, you will collaborate closely with the Website Manager to enhance sales performance and enrich the UX. Work on designs to improve websites creatives to generate an increase in engagement Manage day-to-day operations across several websites Improve AOV by reviewing UX issues during purchase journey Investigate and improve SEO through meta tags Ensure accuracy and relevance of product listings Plan and execute website content updates Merchandise websites to maximize sales potential Implement SEO strategies to boost organic traffic Collaborate with cross-functional teams for project delivery Analyze performance metrics and identify growth opportunities Skills and Experience Required: Minimum 2 years of ecommerce, website management experience Knowledge of UX trends and data interpretation Working experience with SEMrush, GA4, HTML, and CSS Strong communication skills with a flair for SEO copywriting Ability to collaborate effectively with internal teams Experience with Magento, Woocommerce, Shopify or Adobe Commerce What you'll get in return: Be part of a high profile brand as it dominates it's market! Work with a supportive team in a fast-paced environment and develop your skills. Opportunity for personal and professional development across a Global Enterprise Competitive salary, end-of-year bonus and benefits package Apply Now: If you're ready to take ownership of website management and drive ecommerce success, we want to hear from you! Don't miss out on this exciting opportunity apply now, and let's elevate our online presence together. If you have the experience and ambition we are looking for in this hire, submit your CV or call Samantha Recruitment to discuss further.
Apr 17, 2024
Full time
Website Executive - Essex - Onsite £34k - £38k + EOY Bonus Join a innovative e-commerce team that excels in driving website traffic as the Website Executive! We are hiring a dynamic Website professional who is passionate about creating better customer journey's across international websites and drive traffic, engagement and AOV! In this role, you will collaborate closely with the Website Manager to enhance sales performance and enrich the UX. Work on designs to improve websites creatives to generate an increase in engagement Manage day-to-day operations across several websites Improve AOV by reviewing UX issues during purchase journey Investigate and improve SEO through meta tags Ensure accuracy and relevance of product listings Plan and execute website content updates Merchandise websites to maximize sales potential Implement SEO strategies to boost organic traffic Collaborate with cross-functional teams for project delivery Analyze performance metrics and identify growth opportunities Skills and Experience Required: Minimum 2 years of ecommerce, website management experience Knowledge of UX trends and data interpretation Working experience with SEMrush, GA4, HTML, and CSS Strong communication skills with a flair for SEO copywriting Ability to collaborate effectively with internal teams Experience with Magento, Woocommerce, Shopify or Adobe Commerce What you'll get in return: Be part of a high profile brand as it dominates it's market! Work with a supportive team in a fast-paced environment and develop your skills. Opportunity for personal and professional development across a Global Enterprise Competitive salary, end-of-year bonus and benefits package Apply Now: If you're ready to take ownership of website management and drive ecommerce success, we want to hear from you! Don't miss out on this exciting opportunity apply now, and let's elevate our online presence together. If you have the experience and ambition we are looking for in this hire, submit your CV or call Samantha Recruitment to discuss further.
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
Apr 17, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: 42,412 - 44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. If you are interested in this role, please take a look at our attached job description and apply with an updated version of your CV. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 17, 2024
Full time
Job Title: 3rd Line Support Engineer Location: Farringdon, London Job Type: Full-Time Permanent Salary: 42,412 - 44,644 About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This ro le: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. If you are interested in this role, please take a look at our attached job description and apply with an updated version of your CV. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.