An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Apr 18, 2024
Full time
An exciting opportunity has arisen for a Digital Systems Manager to join this growing company who are based in Wallingford. As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established time lines. Job Type: Permanent position Location: Wallingford, office based Salary: 33,000 - 40,000 (depending on experience) Working Hours: Monday - Friday, 9AM - 5.30PM As the Digital Systems Manager, you will be responsible for: Leading and mentoring a team of digital system administrators. Actively manage workflows, ensuring efficient and well-coordinated implementation. Provide technical expertise and guidance to the team in solving complex challenges. Stay abreast of industry trends and advancements in digital systems. Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment. Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development. Collaborate with clients and cross-functional teams to ensure seamless integration and customisation. Implement and enforce quality assurance processes to deliver error-free solutions. Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce. Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency. Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance. Conduct thorough testing and validation of all digital systems to maintain optimal performance. Maintain clear and organised documentation to facilitate ongoing support and future enhancements. The successful candidate will have the following related skills / experience: Experience in an IT setting is essential. Proven experience in managing digital systems and leading teams. Strong project management skills, with a focus on delivering results within established time lines. Excellent communication and interpersonal skills for effective collaboration with clients and team members. In-depth knowledge of SaaS solutions and white-labeling processes. Proficiency in SQL, HTML, CSS, XML, and JSON. Familiarity with Salesforce CRM. Extensive exposure to SaaS platforms. Must be willing to work variable Several years previous Customer Service or IT Support is a Ability to thrive in a dynamic and fast-paced environment. Exceptional communication skills, both written and verbal. Strong analytical and problem-solving skills to address complex challenges.
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Salesforce Administrator - £35-40k To play a key role in optimizing the Salesforce platform. To be responsible for the day-to-day configuration, maintenance, support, and improvement of the Salesforce instance. To collaborate closely with key stakeholders across different departments to understand their needs and implement solutions that align with business objectives. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Key Responsibilities:-Administer and configure Salesforce to support business processes and workflows. Customize Salesforce fields, page layouts, record types, reports, and dashboards to meet user requirements. Manage user accounts, profiles, roles, permissions, and security settings. Maintain data integrity by performing regular data cleansing and deduplication activities. Assist in the integration of Salesforce with other systems and applications. Provide ongoing support and troubleshooting for existing Salesforce implementations. Perform unit testing, integration testing, and user acceptance testing for developed solutions. Collaborate with stakeholders to gather requirements and translate them into actionable solutions. Stay current with Salesforce updates, new features, and best practices. Document system configurations, processes, and procedures Experience and Skills:- A minimum of 2 years hands-on experience as a Salesforce Administrator. Proficient in Salesforce configuration, customization, and administration. A strong understanding of Salesforce data model, security model, and sharing rules. Experience with Salesforce Lightning Experience would be a distinct advantage. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong analytical and problem-solving abilities. Self-motivated with a proactive and results-oriented attitude. Ability to work independently and manage multiple priorities in a fast-paced environment. The ideal candidate will have a solid understanding of Salesforce best practices, excellent problem-solving skills, and a proactive approach to driving continuous improvement. Flexible and reliable with a strong work ethic. Mayflower is acting as an Employment Agency in relation to this vacancy.
Salesforce Administrator Location- 3 day's per week in London (London Bridge) , Start date- ASAP Contract Type- Permanent. Hours- Full Time, Salary - £50,000-£55,000 The role will be an integral part of the companies CRM team. Energy Business looking for a new salesforce champion to join the business. The Successful applicant will be offered a highly competitive salary, in addition to various benefits. Key responsibilities Serve as primary system administrator for the Salesforce environment. Support the implementation of development and improvements Use salesforce Automation processes Collaborate with an onsite salesforce partner Requirements 3+ years salesforce experience as an administrator Experience with Salesforce configurations, including building custom solutions to extend platform functionality Experience working with senior stakeholders Ideally a Salesforce Certification
Apr 18, 2024
Full time
Salesforce Administrator Location- 3 day's per week in London (London Bridge) , Start date- ASAP Contract Type- Permanent. Hours- Full Time, Salary - £50,000-£55,000 The role will be an integral part of the companies CRM team. Energy Business looking for a new salesforce champion to join the business. The Successful applicant will be offered a highly competitive salary, in addition to various benefits. Key responsibilities Serve as primary system administrator for the Salesforce environment. Support the implementation of development and improvements Use salesforce Automation processes Collaborate with an onsite salesforce partner Requirements 3+ years salesforce experience as an administrator Experience with Salesforce configurations, including building custom solutions to extend platform functionality Experience working with senior stakeholders Ideally a Salesforce Certification
This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys & automation workflows. As a CRM support analyst / CRM super user you will be familiar with: Creating & managing users & permissions Managing CRM 'Best Practice' processes Reviewing functionality & business processes to identify any areas of improvement Working with JavaScript CRM Widgets CRM integration, customisation & automation If possible, a Zoho CRM background would be preferred, however my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note - full Zoho CRM training will be provided, as well as training on JavaScript. This role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately.
Apr 18, 2024
Full time
This is an exciting opportunity for a CRM Support Administrator to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system supporting a large number of internal users across Sales & Marketing. The ideal candidate with have solid CRM support experience, ideally working with SQL & JavaScript, and be familiar with customer journeys & automation workflows. As a CRM support analyst / CRM super user you will be familiar with: Creating & managing users & permissions Managing CRM 'Best Practice' processes Reviewing functionality & business processes to identify any areas of improvement Working with JavaScript CRM Widgets CRM integration, customisation & automation If possible, a Zoho CRM background would be preferred, however my client is willing to consider candidates from a wide range of CRM backgrounds (HubSpot, Salesforce, Dynamics, Odoo). Please note - full Zoho CRM training will be provided, as well as training on JavaScript. This role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM support analyst, CRM administrator or CRM super user, and you are looking for a new challenge please send me your CV immediately.
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
Apr 18, 2024
Full time
Lead Salesforce Consultant required by market leading, professional services organisation based in Central Bristol. This is a hybrid role with 2 days a week onsite with flexibility. The Lead Salesforce Consultant will provide technical leadership, guidance, and expertise in the development, implementation, and optimisation of the Salesforce platform (Predominantly CRM, Marketing Cloud and Field Service). This role ensures that the platform aligns with our clients objectives, is efficient, well run, and is equipped with the latest features and functionalities to support customers, operational and corporate teams. The ideal candidate will be someone who possesses a blend of technical expertise, strategic thinking, and leadership acumen, who has the ability to work collaboratively with multiple stakeholders, both technical and non-technical. You will lead a small team of Junior Developers and will be directly involved in developing and expanding the current team. Responsibilities Include: Provide hands on expertise in Salesforce and other systems. Collaborate with business owners to grasp organisational goals and formulate a strategic vision for the Platform. Work with the Portfolio office to prioritise opportunities for new application functionality, while aligning with our clients digital roadmap. Monitor and communicate Platform metrics. Partner with business owners to refine Platform usage. Work with Business Process owners to ensure that process maps are kept up to date and aligned to system enhancements/changes. Manage relationships with and track performance of Platform vendors. Ensure contractual terms and service agreements provide optimal value. Implement governance policies for Platform usage that will stand up to strict Audit scrutiny and adhere to relevant regulations. Stakeholder Engagement and Communication. Propose initiatives for new features. Seek opportunities to innovate and work across Platform leads and other stakeholders to ensure alignment. Provide leadership and development paths for Platform team members aligned to platform strategy. Ideal Background: Significant Salesforce experience in Development, leading teams and maintaining Salesforce platform and/or other similar roles. Holding one or more of the following certifications: Salesforce Certified Administrator, Salesforce Service Cloud Consultant, Salesforce Sales Cloud Consultant, Salesforce Field Service Consultant, Salesforce Marketing Cloud Consultant. Proven track record of successful delivery of large programs of work across multiple salesforce clouds. Must be a Salesforce SME with deep knowledge of the platform both technically and functionally. Experienced in dealing with vendors and third party suppliers. Strong track record of managing teams and building effective partnerships with peers. Proven experience of managing a 24/7 production environment Demonstrable hands-on experience in Salesforce application setup, configuration and administration. Expert in Agile methodologies. Track record of managing technology projects from design to build, test and implementation. Excellent communication skills. This fantastic role comes with a salary of (phone number removed) p/a and is accompanied with a 10% annual bonus, 25 days paid holiday, a flexible pension scheme, flexible working opportunities, shared Parental Leave - 18 weeks full pay, continued investment in your career, Bike to Work, discounts and many more.
This is an exciting opportunity for a CRM Support Administrator / CRM Developer to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system (Zoho, HubSpot, Salesforce, Dynamics, Odoo) supporting a large number of internal users across a Sales & Marketing team. The ideal candidate will have solid CRM support experience and be familiar with user training, 'best practice' policies, customer journeys & automation workflows. As a CRM support analyst / CRM super user you will be familiar with: Creating & managing users & permissions Managing CRM 'Best Practice' processes Reviewing functionality & business processes to identify any areas of improvement CRM integration, customisation & automation My client is willing to consider candidates from a wide range of CRM backgrounds - Zoho, HubSpot, Salesforce, Dynamics, &/or Odoo. This role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM developer, CRM support analyst, CRM administrator or CRM superuser, and you are looking for a new challenge please send me your CV immediately.
Apr 18, 2024
Full time
This is an exciting opportunity for a CRM Support Administrator / CRM Developer to join a leading finance firm in the Northampton area. This role is paying £35,000 + generous annual bonus. To be considered for this position you will have previous experience with a CRM system (Zoho, HubSpot, Salesforce, Dynamics, Odoo) supporting a large number of internal users across a Sales & Marketing team. The ideal candidate will have solid CRM support experience and be familiar with user training, 'best practice' policies, customer journeys & automation workflows. As a CRM support analyst / CRM super user you will be familiar with: Creating & managing users & permissions Managing CRM 'Best Practice' processes Reviewing functionality & business processes to identify any areas of improvement CRM integration, customisation & automation My client is willing to consider candidates from a wide range of CRM backgrounds - Zoho, HubSpot, Salesforce, Dynamics, &/or Odoo. This role is based in Northampton and is paying up to £35,000 + bonus (circa 10% discretionary). If you are an experienced CRM developer, CRM support analyst, CRM administrator or CRM superuser, and you are looking for a new challenge please send me your CV immediately.
Mason Frank International
Nottingham, Nottinghamshire
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. Additional specific requirements as needed. Nice to Have: Zuora certifications (e.g., Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this and other exciting (url removed) opportunities in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading (url removed) recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
Apr 18, 2024
Contractor
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. Additional specific requirements as needed. Nice to Have: Zuora certifications (e.g., Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this and other exciting (url removed) opportunities in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading (url removed) recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
Mason Frank International
Nottingham, Nottinghamshire
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
Apr 18, 2024
Contractor
Are you an experienced Zuora Architect seeking an exciting contract opportunity? We have a compelling project awaiting you with an excellent end user of ours on a 6 month initial contract! Responsibilities: Designing, developing, and implementing Zuora solutions based on business requirements. Leading Zuora platform architecture and integration efforts. Collaborating with stakeholders to gather requirements and translate them into technical solutions. Optimising and enhancing Zuora configurations for scalability and performance. Providing technical guidance and support to development teams. Requirements: Proven experience as a Zuora Architect or similar role. Strong understanding of Zuora's subscription management capabilities. Hands-on experience with Zuora configuration, customisation's, and integrations. Proficiency in API development and integration using Zuora APIs. Excellent problem-solving and analytical skills. Ability to work independently and in a team environment. [Additional specific requirements as needed.) Nice to Have: Zuora certifications (eg, Zuora Certified Administrator, Zuora Certified Solution Architect). Experience with related technologies such as Salesforce, NetSuite and other systems, etc. My client is keen to arrange interviews ASAP so apply for an immediate response. If you able to work freely within the UK and would like to discuss this in more detail then please send your CV to Jackson Curtis at (see below) or call. Mason Frank International is an established market leading recruitment business, specialising purely within this market. We have a proven record of delivering successful professionals, both on a contract and permanent basis throughout Europe.
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Apr 16, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
Apr 16, 2024
Full time
Salesforce Business Analyst An exciting opportunity has arisen for a Salesforce Business Analyst to join a leading private bank where you will be expected to go their Northampton office three times a week. This leading organisation are looking for a Salesforce Business Analyst who has experience of the Salesforce lifecycle as well as leading sprint teams. As the Salesforce Business Analyst you will be working closely with a wide range of stakeholders including Product Owners and Developers so being a confident communicator is essential. You will get the opportunity to work on several exciting and vital projects to ensure the development of the organisations Salesforce System continues to improve. The Salesforce Business Analyst will have a vast amount of experience working with the SFDC platform and partner ecosystems while also having knowledge of Agile ways of working to be able to hit the ground running. It is also important that you are a self-starter who has full application lifecycle knowledge including design, development, change control, UAT, deployment and supportable to work with a wide range of stakeholders. The interview process will be fully remote, and they are looking for candidates to start ASAP. Skills required for the Salesforce Business Analyst are: - Previous experience as a Salesforce Business Analyst- Knowledge Salesforce applications- Good communication skills, written and verbal to interact with key stakeholders. Salesforce Business Analyst / Business Analyst / Salesforce Administrator Location: Northampton (Hybrid, Three times a week in office) Salary: £55,000 - £65,000 Apply now for immediate consideration regarding this excellent opportunity! Understanding Recruitment is acting as an employment agency for this vacancy.
CRM Administrator £24k (pro rata), Part time, Temp-to-Perm - 20-25hrs p/wHove, Hybrid Our impressive Software as a service (SAAS) client are looking for a part time CRM Administrator to assist with day-to-day tasks associated with their new CRM system. In this role, you will interface with customers, demonstrate the system to potential customers amongst other tasks.The role: Management of data entry (inserting documents onto the built platform) and quality control Maintaining and updating customer data on system and CRM (salesforce) Dealing with support enquiries from existing customers including walkthroughs/training when needed Providing demos to new enquirers to support the sales team Monitoring of the system including payments via direct debit Requirements: Education to 'A' level or similar as a minimum Strong aptitude, initiative and attention to detail Previous administration experience - 2+ years preferred Microsoft Office and keyboard skills essential Good organisational skills Ability to work with SalesForce or similar CRM This is a part time role with hours between 10am - 2pm (flexible), Monday to Friday, 20-25hrs p/w. Interested? Please send your CV over ASAP.
Apr 15, 2024
Full time
CRM Administrator £24k (pro rata), Part time, Temp-to-Perm - 20-25hrs p/wHove, Hybrid Our impressive Software as a service (SAAS) client are looking for a part time CRM Administrator to assist with day-to-day tasks associated with their new CRM system. In this role, you will interface with customers, demonstrate the system to potential customers amongst other tasks.The role: Management of data entry (inserting documents onto the built platform) and quality control Maintaining and updating customer data on system and CRM (salesforce) Dealing with support enquiries from existing customers including walkthroughs/training when needed Providing demos to new enquirers to support the sales team Monitoring of the system including payments via direct debit Requirements: Education to 'A' level or similar as a minimum Strong aptitude, initiative and attention to detail Previous administration experience - 2+ years preferred Microsoft Office and keyboard skills essential Good organisational skills Ability to work with SalesForce or similar CRM This is a part time role with hours between 10am - 2pm (flexible), Monday to Friday, 20-25hrs p/w. Interested? Please send your CV over ASAP.
Administrator, East Kilbride, Salary £23,000 to £26,000 per annum + Fantastic Pension, 34 Days Holidays & More! Administrator required to join a growing team working for a leading Technical Infrastructure Solutions Provider. The Administrator will be responsible for providing administrative support to the business sales team. The Administrator will receive: Competitive salary up to £26,000 per annum Exciting training and development opportunities Opportunities of progression. Company pension. 34 days holiday per year. Key responsibilities of the Administrator: Preparation of quotations for the sales department, to be provided to the client. Producing monthly reports on performance of the department. Updating salesforce system with sales information, and prospective client information. Daily contact with a wide customer base, via telephone and email. Ad hoc administrative tasks to support the sales function. The Administrator will have: Previous experience working in a similar role within a busy office environment. Excellent communication skills. Great attention to detail. If you are looking for your next role with accelerating training and development opportunities, this role will provide you with the next step in your career, apply now! Note: Only applicants with the right to work in the UK will be considered. We do not provide work visas; this must be handled before applying.
Apr 15, 2024
Full time
Administrator, East Kilbride, Salary £23,000 to £26,000 per annum + Fantastic Pension, 34 Days Holidays & More! Administrator required to join a growing team working for a leading Technical Infrastructure Solutions Provider. The Administrator will be responsible for providing administrative support to the business sales team. The Administrator will receive: Competitive salary up to £26,000 per annum Exciting training and development opportunities Opportunities of progression. Company pension. 34 days holiday per year. Key responsibilities of the Administrator: Preparation of quotations for the sales department, to be provided to the client. Producing monthly reports on performance of the department. Updating salesforce system with sales information, and prospective client information. Daily contact with a wide customer base, via telephone and email. Ad hoc administrative tasks to support the sales function. The Administrator will have: Previous experience working in a similar role within a busy office environment. Excellent communication skills. Great attention to detail. If you are looking for your next role with accelerating training and development opportunities, this role will provide you with the next step in your career, apply now! Note: Only applicants with the right to work in the UK will be considered. We do not provide work visas; this must be handled before applying.
JOB TITLE: Digital Systems Manager LOCATION: WALLINGFORD SALARY: £55K Plus Benefits As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established timelines. JOB RESPONSIBILITIESTeam Leadership and Workflow Management:• Lead and mentor a team of digital system administrators.• Foster a collaborative and innovative team culture.• Actively manage workflows, ensuring efficient and well-coordinated implementation.• Provide technical expertise and guidance to the team in solving complex challenges.• Stay abreast of industry trends and advancements in digital systems. Hands-On System Implementation:• Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.• Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.• Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.• Implement and enforce quality assurance processes to deliver error-free solutions. Internal Systems Management (e.g., Salesforce):• Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.• Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.• Collaborate with relevant stakeholders to align internal applications with business objectives. Third-Line Support/ System Administration:• Provide expert-level, hands-on support to address complex technical data issues and challenges.• Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.• Conduct thorough testing and validation of all digital systems to maintain optimal performance.• Maintain clear and organised documentation to facilitate ongoing support and future enhancements. JOB QUALIFICATIONS• Experience in an IT setting is essential.• Proven experience in managing digital systems and leading teams.• Strong project management skills, with a focus on delivering results within established timelines.• Excellent communication and interpersonal skills for effective collaboration with clients and team members.• In-depth knowledge of SaaS solutions and white-labeling processes.• Proficiency in SQL, HTML, CSS, XML, and JSON.• Familiarity with Salesforce CRM.• Extensive exposure to SaaS platforms.• Must be willing to work variable hours• Several years previous Customer Service or IT Support is a must Personal Characteristics:In addition to the technical qualifications, we are seeking an individual with the following personal characteristics: Leadership and Vision:• Proven leadership skills with the ability to inspire and guide a team towards a common goal.• Visionary mindset to anticipate industry trends and identify opportunities for innovation. Adaptability:• Ability to thrive in a dynamic and fast-paced environment.• Openness to adapt strategies and approaches based on evolving project requirements. Communication Skills:• Exceptional communication skills, both written and verbal.• Adept at translating technical concepts into layman's terms for effective client communication. Problem-Solving Orientation:• Strong analytical and problem-solving skills to address complex challenges.• Capacity to think critically and develop creative solutions to meet unique customer specifications. Collaborative Team Player:• A team-oriented mindset with the ability to collaborate effectively across departments.• Encourages open communication and fosters a positive working environment. Customer-Centric Approach:• Dedication to understanding and meeting customer needs.• Willingness to go the extra mile to ensure client satisfaction and project success. Detail-Oriented:• Meticulous attention to detail, ensuring the accuracy and quality of all deliverables.• A commitment to delivering solutions that meet or exceed customer expectations. Innovative Thinking:• Proactive in staying informed about emerging technologies and industry best practices.• Constantly seeks opportunities to enhance and optimize digital solutions. Resilience:• Ability to handle pressure and tight deadlines without compromising quality.• Resilience in the face of challenges, with a positive and solution-oriented mindset. Continuous Learner:• Demonstrated commitment to ongoing professional development.• Enthusiastic about acquiring new skills and staying ahead in the ever-evolving field of digital systems
Apr 15, 2024
Full time
JOB TITLE: Digital Systems Manager LOCATION: WALLINGFORD SALARY: £55K Plus Benefits As a Digital Systems Manager, you will play a crucial role in overseeing the design, development, and deployment of tailored digital systems based on customer specifications. You will lead a team of system administrators and engineers, ensuring the successful delivery of high-quality solutions within established timelines. JOB RESPONSIBILITIESTeam Leadership and Workflow Management:• Lead and mentor a team of digital system administrators.• Foster a collaborative and innovative team culture.• Actively manage workflows, ensuring efficient and well-coordinated implementation.• Provide technical expertise and guidance to the team in solving complex challenges.• Stay abreast of industry trends and advancements in digital systems. Hands-On System Implementation:• Actively participate in the end-to-end implementation of digital systems, from requirements gathering to deployment.• Utilise your proficiency in SQL, HTML, CSS, XML, and JSON to contribute to effective system development.• Collaborate with clients and cross-functional teams to ensure seamless integration and customisation.• Implement and enforce quality assurance processes to deliver error-free solutions. Internal Systems Management (e.g., Salesforce):• Take a lead role in managing internal systems applications, with a particular emphasis on platforms like Salesforce.• Oversee the customisation, optimisation, and integration of internal systems to enhance organizational efficiency.• Collaborate with relevant stakeholders to align internal applications with business objectives. Third-Line Support/ System Administration:• Provide expert-level, hands-on support to address complex technical data issues and challenges.• Collaborate with the internal and external customers to customise and implement solutions for ongoing system maintenance.• Conduct thorough testing and validation of all digital systems to maintain optimal performance.• Maintain clear and organised documentation to facilitate ongoing support and future enhancements. JOB QUALIFICATIONS• Experience in an IT setting is essential.• Proven experience in managing digital systems and leading teams.• Strong project management skills, with a focus on delivering results within established timelines.• Excellent communication and interpersonal skills for effective collaboration with clients and team members.• In-depth knowledge of SaaS solutions and white-labeling processes.• Proficiency in SQL, HTML, CSS, XML, and JSON.• Familiarity with Salesforce CRM.• Extensive exposure to SaaS platforms.• Must be willing to work variable hours• Several years previous Customer Service or IT Support is a must Personal Characteristics:In addition to the technical qualifications, we are seeking an individual with the following personal characteristics: Leadership and Vision:• Proven leadership skills with the ability to inspire and guide a team towards a common goal.• Visionary mindset to anticipate industry trends and identify opportunities for innovation. Adaptability:• Ability to thrive in a dynamic and fast-paced environment.• Openness to adapt strategies and approaches based on evolving project requirements. Communication Skills:• Exceptional communication skills, both written and verbal.• Adept at translating technical concepts into layman's terms for effective client communication. Problem-Solving Orientation:• Strong analytical and problem-solving skills to address complex challenges.• Capacity to think critically and develop creative solutions to meet unique customer specifications. Collaborative Team Player:• A team-oriented mindset with the ability to collaborate effectively across departments.• Encourages open communication and fosters a positive working environment. Customer-Centric Approach:• Dedication to understanding and meeting customer needs.• Willingness to go the extra mile to ensure client satisfaction and project success. Detail-Oriented:• Meticulous attention to detail, ensuring the accuracy and quality of all deliverables.• A commitment to delivering solutions that meet or exceed customer expectations. Innovative Thinking:• Proactive in staying informed about emerging technologies and industry best practices.• Constantly seeks opportunities to enhance and optimize digital solutions. Resilience:• Ability to handle pressure and tight deadlines without compromising quality.• Resilience in the face of challenges, with a positive and solution-oriented mindset. Continuous Learner:• Demonstrated commitment to ongoing professional development.• Enthusiastic about acquiring new skills and staying ahead in the ever-evolving field of digital systems
Role: Administrator Location: Crawley Salary: £24,(Apply online only) - £26,(Apply online only) (experience dependant) +performance bonus Schedule: Monday - Friday Job Type: Full time , Permanent. Job Description: Interaction Recruitment are recruiting for an Administrator to work for one of the UK's leading Telecoms companies. The Administrator s role is to pro-actively support the order journey from placement of the order on the systems to installation and payment. The successful candidate will play an important role in improving the customer experience, supporting the sales teams and customers with proactive and timely updates and resolution of issues during this journey. You will need to accurately record all data and ensure that Finance deadlines are met for Data entry and upkeep, and as such you will ensure all processes are clearly understood and followed for efficient and smooth operations. Administrator Responsibilities: Order Management Order tracking Dealing with billing issues. Handling customer complaints. Performing lookups and SUMIF functions on Excel. Proactively working on orders which are at risk of cancellation. Utilising Salesforce and NetSuite. Administrator Essential Experience/Skills Experience working in an Operations Support/Admin role. Experience working within a Telecoms company. Experience using Salesforce and NetSuite (advantageous, not essential). Strong experience monitoring orders and liaising with various company functions/systems. Evidence of achieving excellent customer satisfaction. Experience and enjoyment of ensuring process is followed through to completion in a sales driven/target environment. Significant experience in handling customer service complaints & disappointed customers on the phone. Can demonstrate ability to prioritize tasks. Proven ability to meet deadlines set by the business. Proactive approach. Administrator Benefits: Workplace pension Performance bonus Earn 1 additional day s holiday per year of service. If you are interested in this Administrator role, please submit your CV. If you have any questions, please contact me on (url removed) (phone number removed)
Apr 12, 2024
Full time
Role: Administrator Location: Crawley Salary: £24,(Apply online only) - £26,(Apply online only) (experience dependant) +performance bonus Schedule: Monday - Friday Job Type: Full time , Permanent. Job Description: Interaction Recruitment are recruiting for an Administrator to work for one of the UK's leading Telecoms companies. The Administrator s role is to pro-actively support the order journey from placement of the order on the systems to installation and payment. The successful candidate will play an important role in improving the customer experience, supporting the sales teams and customers with proactive and timely updates and resolution of issues during this journey. You will need to accurately record all data and ensure that Finance deadlines are met for Data entry and upkeep, and as such you will ensure all processes are clearly understood and followed for efficient and smooth operations. Administrator Responsibilities: Order Management Order tracking Dealing with billing issues. Handling customer complaints. Performing lookups and SUMIF functions on Excel. Proactively working on orders which are at risk of cancellation. Utilising Salesforce and NetSuite. Administrator Essential Experience/Skills Experience working in an Operations Support/Admin role. Experience working within a Telecoms company. Experience using Salesforce and NetSuite (advantageous, not essential). Strong experience monitoring orders and liaising with various company functions/systems. Evidence of achieving excellent customer satisfaction. Experience and enjoyment of ensuring process is followed through to completion in a sales driven/target environment. Significant experience in handling customer service complaints & disappointed customers on the phone. Can demonstrate ability to prioritize tasks. Proven ability to meet deadlines set by the business. Proactive approach. Administrator Benefits: Workplace pension Performance bonus Earn 1 additional day s holiday per year of service. If you are interested in this Administrator role, please submit your CV. If you have any questions, please contact me on (url removed) (phone number removed)
Salesforce Administrator My client is looking for a Salesforce Administrator to join them for a 6 months, extensions very likely. You are able to work fully remotely as long as you are based in the UK. This contract falls outside IR35. They are looking for someone with minimum 5 years Salesforce Administration experience and ideally Salesforce certifications. Please apply if interested
Apr 12, 2024
Contractor
Salesforce Administrator My client is looking for a Salesforce Administrator to join them for a 6 months, extensions very likely. You are able to work fully remotely as long as you are based in the UK. This contract falls outside IR35. They are looking for someone with minimum 5 years Salesforce Administration experience and ideally Salesforce certifications. Please apply if interested
Our prestigious client is currently recruiting for a Customer Support Administrator to join their expanding team. The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end. Working hours are Monday - Friday, 8:30AM - 5:30PM. As the Customer Support Administrator, you will be responsible for: Providing customer service logging and tracking faults on Salesforce Co-ordinate engineer diaries effectively and efficiently Manage customer communications to arrange engineer breakdown and maintenance visits Manage and process customer supplies, parts and consumable orders using sage to create sales orders and delivery notes Generate quotes and correspondence for supplies and maintenance contracts to customers Update Salesforce as required to support engineers and customers Manage customer queries, issues and problems effectively and efficiently Shipping parts and supplies to customers and engineers Assisting in warehouse with shipping machines and admin tasks Regularly update & maintain spreadsheets as required General Salesforce administration, including updating customer address, contact and phone number details Assist with logging and distributing all incoming sales enquiries and leads Assist as required with processing sales orders Arrange hotels and flights for engineers as required The successful Customer Support Administrator will have the following related skills / experience: Must be pro-active and show ability to resolve issues and find solutions Good administration, numeracy, and literary skills with a keen eye for detail Experience of working within a customer services role Effective communication both oral and written Good understanding of UK geography and distribution of major towns and cities Full PC literacy on Microsoft software packages Salesforce and Sage experience preferable Must have a can-do attitude and be able to work as part of a team Driving license preferable Benefits: Free Parking Pension Cycle to Work Scheme Large kitchen with sofa and TV Free tea and coffee Please note this position will be office based and parking is provided
Apr 12, 2024
Full time
Our prestigious client is currently recruiting for a Customer Support Administrator to join their expanding team. The role is to provide exceptional customer service to customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to the end. Working hours are Monday - Friday, 8:30AM - 5:30PM. As the Customer Support Administrator, you will be responsible for: Providing customer service logging and tracking faults on Salesforce Co-ordinate engineer diaries effectively and efficiently Manage customer communications to arrange engineer breakdown and maintenance visits Manage and process customer supplies, parts and consumable orders using sage to create sales orders and delivery notes Generate quotes and correspondence for supplies and maintenance contracts to customers Update Salesforce as required to support engineers and customers Manage customer queries, issues and problems effectively and efficiently Shipping parts and supplies to customers and engineers Assisting in warehouse with shipping machines and admin tasks Regularly update & maintain spreadsheets as required General Salesforce administration, including updating customer address, contact and phone number details Assist with logging and distributing all incoming sales enquiries and leads Assist as required with processing sales orders Arrange hotels and flights for engineers as required The successful Customer Support Administrator will have the following related skills / experience: Must be pro-active and show ability to resolve issues and find solutions Good administration, numeracy, and literary skills with a keen eye for detail Experience of working within a customer services role Effective communication both oral and written Good understanding of UK geography and distribution of major towns and cities Full PC literacy on Microsoft software packages Salesforce and Sage experience preferable Must have a can-do attitude and be able to work as part of a team Driving license preferable Benefits: Free Parking Pension Cycle to Work Scheme Large kitchen with sofa and TV Free tea and coffee Please note this position will be office based and parking is provided
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Apr 11, 2024
Full time
Salesforce Developer This is a fantastic opportunity for a Salesforce Developer who is looking to step up and take on more responsibility.This dynamic organisation are a leading professional membership body. They are about to kick off a major Salesforce re-implementation programme and need a Salesforce Developer to join their in-house Salesforce team.In this exciting role, you will become the go-to technical specialist, leading the ongoing development of the Salesforce platform, driving projects, improving processes, advising stakeholders and providing support to the 3rd party implementation partner. Take ownership, oversee and lead on Salesforce development and support Set technical standards and guidelines for Salesforce, coaching developers on reusability and best practices. Collaborate with the team and end users in identifying possible enhancements and bugs Work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. You will also mentor, and coach a Junior Salesforce Developer and Salesforce Administrator. This role is perfect for a hands-on Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures.To be considered you will be a driven Salesforce Developer with a broad range of skills spanning hands-on development as well as knowledge of data migration and integration.Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc. Strong Salesforce customisation and configuration experience (across 1 or more of Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse Force IDE) Exposure to integration with knowledge of REST, SOAP APIs, oAuth and Single Sign-On Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc An understanding of Salesforce Deployment Process and tools like ANT, Change Sets and Force IDE. Alongside these skills, you should be a strong communicator and able to work confidently with stakeholders of all levels. You will hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer).This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary of up to £60,000 is on offer as well as an excellent benefits package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym and other perks.If you are a Salesforce Developer looking for an amazing opportunity to progress your skills and step up into a Senior role, then apply NOW.If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .
Sep 24, 2022
Full time
We are seeking a certified Salesforce Administrator to work alongside a team of Developers and Administrators in either Bristol or York. You will get to work directly with our users gathering requirements and to design, build and deliver Salesforce solutions. You will provide support for the planning, design and strategic direction of the Corporate CRM systems. What will you be responsible for: Responsible for training users of Salesforce. Directly accountable for maintaining & developing the individual "CRM apps" To reduce exposure to risk by maintaining appropriate Documentation & following Change Control processes Enforce DPA & GDPR regulations to ensuring design meets these expectations Make effective solution design decisions, with guidance from Salesforce Developer & Product Owner What will you bring: Experienced (Certified) Salesforce Administrator Experienced through the development lifecycle; from gathering requirements to delivery Experienced influencer and negotiator with highly proficient communication & facilitation skills Solid working knowledge of Salesforce products & features Experience with Pardot, Quip & Experience Cloud advantageous What will you get for this role? Salary range £40,000 - £50,000 depending on location and experience Generous pension (starting level Aviva contributes 8% when you contribute 2%) Eligibility for annual performance bonus Family friendly parental and carer's leave 29 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days Up to 40% discount for Aviva products Brilliant flexible benefits including electric cars Aviva Matching Share Plan and Save As You Earn scheme 21 volunteering hours per year Working at Aviva We are inclusive - we want applications from people with diverse backgrounds. Excited, but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 60% of their time in our offices and 40% at home. To find out more about working at Aviva take a look here We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you. We'd love it if you could submit your application online. If you require an alternative method of applying, please give Nicola Janneh a call on or send an email to .
Location: Hybrid Before applying for this role, please read the following information about this opportunity found below. About The Role Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience to help us leverage value from our Salesforce investment. The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project. We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days. We're proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. What you will do Work as part of a small team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with management and stakeholders. Work on new functionality, changes and faults, including complicated tasks as appropriate. Seek day to day opportunities to upskill and cross train with your peers. Contribute research into new beneficial technology and process improvements. About You You will have considerable technical experience working with Salesforce at a developer level, including interfacing with other platforms, developing Salesforce assets for use in websites and mobile apps, and all using modern deployment techniques. Knowledge of the Energy industry or Salesforce 'Energy & Utility Cloud' would be a bonus, but not necessary. You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will have good communication skills and can adjust to type of each audience. We will actively support you, but as a potentially remote role you should be self motivated, delivery driven, and not need to be led. You should strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities. Knowledge and skills Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, APIs, Visualforce, LWCs and Sites) Experience of Salesforce Lightning is essential Experience using Git and SFDX is essential Experience of continuous integration is desirable Salesforce Administrator understanding is desirable Understands when to use declarative capabilities vs developed solutions Experience of object-oriented programming languages Experience of web development languages including HTML, CSS & JavaScript would be advantageous Experience of Salesforce Energy & Utilities Cloud (Vlocity) is desired (but not essential). Experience of working waterfall and agile developments, and using tools such as Jira Excellent time management skills & ability to multitask Ability to work individually and as part of a team About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Salary: £40,000.00-£60,000.00 per year Benefits: Additional leave Casual dress Company pension Cycle to work scheme Employee discount On-site parking Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire: reliably commute or plan to relocate before starting work (preferred) Reference ID: 1443
Sep 22, 2022
Full time
Location: Hybrid Before applying for this role, please read the following information about this opportunity found below. About The Role Ecotricity, the UK's first true green energy provider, has a strong internal team supporting and developing solutions across multiple mission critical platforms including Salesforce (Service and Sales). This hands-on role, of Salesforce Developer, is first and foremost about delivering system changes and improvements but additionally looks for your experience to help us leverage value from our Salesforce investment. The Ecotricity Technology department is a small friendly team with a strong focus on getting results, with everyone committed to delivering both individually and as part of the group/project. We have a good work life balance, with the management team typically being in the office two or three days a week and working from home on other days. We're proud to be an ethical company, and this naturally attracts ethical people, making for a good safe working environment and a team that works and wins together. We also have a competitive benefits package and chose to invest in our people whenever we can. What you will do Work as part of a small team of Salesforce admins/developers delivering Salesforce changes Work collaboratively with the Salesforce Tech Lead to develop best practice, streamline throughput, and ensure consistent high quality output. Provide technical input in discussions with management and stakeholders. Work on new functionality, changes and faults, including complicated tasks as appropriate. Seek day to day opportunities to upskill and cross train with your peers. Contribute research into new beneficial technology and process improvements. About You You will have considerable technical experience working with Salesforce at a developer level, including interfacing with other platforms, developing Salesforce assets for use in websites and mobile apps, and all using modern deployment techniques. Knowledge of the Energy industry or Salesforce 'Energy & Utility Cloud' would be a bonus, but not necessary. You will be comfortable working with project managers and product owners, keeping stakeholders and management continually informed, presenting and demoing solutions routinely. You will have good communication skills and can adjust to type of each audience. We will actively support you, but as a potentially remote role you should be self motivated, delivery driven, and not need to be led. You should strive for best practice and technical excellence and be a person that actively looks for continual improvement opportunities. Knowledge and skills Extensive Salesforce development experience (including APEX triggers, classes, asynchronous apex, APIs, Visualforce, LWCs and Sites) Experience of Salesforce Lightning is essential Experience using Git and SFDX is essential Experience of continuous integration is desirable Salesforce Administrator understanding is desirable Understands when to use declarative capabilities vs developed solutions Experience of object-oriented programming languages Experience of web development languages including HTML, CSS & JavaScript would be advantageous Experience of Salesforce Energy & Utilities Cloud (Vlocity) is desired (but not essential). Experience of working waterfall and agile developments, and using tools such as Jira Excellent time management skills & ability to multitask Ability to work individually and as part of a team About Us What's in it for you... Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2022, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk + RSPB. _Ecotricity is an equal opportunities employer and is committed to providing equality for all._ Job Type: Full-time Salary: £40,000.00-£60,000.00 per year Benefits: Additional leave Casual dress Company pension Cycle to work scheme Employee discount On-site parking Schedule: Monday to Friday Ability to commute/relocate: Gloucestershire: reliably commute or plan to relocate before starting work (preferred) Reference ID: 1443
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. This Salesforce Administrator position is an exciting newly created role within the Technology department, focussed on innovating the CRM platform to increase efficiency across the university. This role will involve communicating with various stakeholders, delivering guidance and training whilst liaising with an external partner to deliver an effective wider strategy. With the userbase soon increasing to 600 users, you will be handling the day-to-day maintenance responsibilities whilst evaluating, testing, and implementing upgrades across the system. Utilising Service Cloud, there will be a focus towards implementation of a new approach for marketing and moving student enquiries across the university to Salesforce. Experience ADM201 Salesforce Admin Certified (ideally) and demonstrable Trailhead achievements. Knowledge, experience and genuine interest in Salesforce and how Salesforce enables an organisation's core purpose and strategy. Experience with data processes/automation, including Flows and Flow Orchestrator. Experience using Service and Sales Cloud and an interest in utilising new products. Strong collaboration, problem solving and teamwork skills. As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £40,454 - £52,544 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Megan Meads at Hays Technology.
Sep 20, 2022
Full time
University of the Arts London (UAL) is a world-leading creative university for teaching and research in art, design, fashion, communication and performing arts. UAL is made up of six renowned colleges and hosts several institutes that further the university's mission and social purpose. Under the leadership of our new President and Vice-Chancellor, we are designing the University around social purpose; through the students and ideas we send out into the world, and the partnerships we build to achieve social, environmental, and economic progress. UAL has a new strategy which sets out the way UAL is responding to a changed world since our last strategy. We believe the world needs creativity, and our new strategy outlines how we will continue to bring creativity to the world. This Salesforce Administrator position is an exciting newly created role within the Technology department, focussed on innovating the CRM platform to increase efficiency across the university. This role will involve communicating with various stakeholders, delivering guidance and training whilst liaising with an external partner to deliver an effective wider strategy. With the userbase soon increasing to 600 users, you will be handling the day-to-day maintenance responsibilities whilst evaluating, testing, and implementing upgrades across the system. Utilising Service Cloud, there will be a focus towards implementation of a new approach for marketing and moving student enquiries across the university to Salesforce. Experience ADM201 Salesforce Admin Certified (ideally) and demonstrable Trailhead achievements. Knowledge, experience and genuine interest in Salesforce and how Salesforce enables an organisation's core purpose and strategy. Experience with data processes/automation, including Flows and Flow Orchestrator. Experience using Service and Sales Cloud and an interest in utilising new products. Strong collaboration, problem solving and teamwork skills. As an employer of choice, the University of the Arts London offers an extensive benefits package including: Competitive salary package of £40,454 - £52,544 per annum dependent on experience 34 days annual leave plus public holidays Competitive pension package A healthy work-life balance for all employees For more information and to apply, please visit our website. Hays Technology have been retained by the UAL to manage the recruitment of this role. For all enquiries, please contact Megan Meads at Hays Technology.