HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
Mar 28, 2024
Full time
About the Role An exciting opportunity has arisen for a Junior IT Infrastructure Engineer to join our IT team based at our Head Office in Hemel Hempstead. This role is key to administering, maintaining and supporting the Association s network, hardware infrastructure including software and operating systems. This role also requires the provision of a high quality, efficient, effective and secure information communications and technology service to the Association. An ideal learning opportunity for someone looking to transition from working on the IT Helpdesk, and acquire the skills necessary to become an IT Infrastructure Engineer, this role will involve working closely with, and learning from the IT Infrastructure Engineer(s), under the oversight of the IT Operations Manager. As the Assistant IT Infrastructure Engineer, you'll be responsible for: Ensuring that users have the equipment and systems access required to complete their day-to-day tasks. Providing staff with advice, support and assistance for any IT issues. Installing, configuring and administering the IT infrastructure including servers, printers, PCs, laptops, networking equipment, and audio-visual equipment (TVs, projectors, etc). Writing and updating documentation, procedures and policies for existing IT systems, services or telecommunications equipment. Helping ensure all security, backup and disaster recovery arrangements for hardware, software and telecommunications are in place and operating correctly. About You We are looking for someone who is: Experienced working in an IT environment Able to demonstrate experience supporting and building Windows PCs and Laptops Highly organised and can multitask effectively Able to work as part of a team to deliver an excellent service Flexible in your approach to work Committed to equality and diversity Able to take a positive approach to supporting others The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 31,833pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym How to Apply To apply for this position please complete an online application form below. Please see below for a copy of the Assistant IT Infrastructure Engineer Job description. Closing date: Friday 22nd March 2024 Interview date: Tuesday 2nd April 2024 To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search We are an Equal Opportunities & Disability Confident Employer