Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Reigate and Banstead Borough Council
Reigate & Banstead Borough Council, Castlefield Road, Reigate, UK
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Oct 04, 2023
Full time
Can you help us improve the services delivered to our residents and customers? Do you have software development skills, technical ICT experience and enjoy variety? Reigate and Banstead Borough Council are seeking someone to join them as a Systems Support Analyst and it could be the position you are looking for.
Joining the small and friendly Business Improvement Team in ICT, you will help deliver the Council’s ICT and Digital Strategy. You will be able to demonstrate that you are an innovative, supportive, positive and flexible person whilst working on wide variety of interesting business change and application projects.
You will be using your knowledge and experience of CRM, API’s, SQL and SQL Server, ETL software, automation, ftp, DOS scripting, webservices and PowerBI. This could be:
with the Granicus govService CRM platform, creating self-service online forms and processes for our residents and customers, or generating efficiencies and business value for our internal service unit colleagues
integrating diverse back office systems using API’s and webservices
creating and managing existing SQL databases
writing and maintaining PowerBI reports
supporting legacy batch work using scheduled tasks, ftp and DOS scripting tools
working with third party software suppliers on upgrade and migration projects
troubleshoot third line support calls
You will be a self-starter and have excellent analytical and problem-solving skills along with strong organisational and interpersonal skills.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We provide you with generous annual leave, flexible working and contribute 15% towards the LGPS pension scheme. You will also have access to a range of discounts including local and high street stores, salary sacrifice schemes including a cycle lease scheme, and discounted ‘Better’ leisure centre membership.
Additional Information
For an informal discussion about the role, please contact: Kenton Reader, Business Improvement Team Leader on Tel: 01737 276764.
We are proud to be an equal opportunities employer, supporting the guaranteed interview scheme for disabled and ex-armed forces candidates, who meet the essential criteria for the role.
Closing Date: 16 October 2023
Values and Behaviours
Our great working environment and the values and behaviours of every individual and team in the Council, help to evolve the culture of our organisation to become more commercial, innovative and embracing of change. Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Hastoe Housing Association Limited
Marina Place, Hampton Wick, Kingston upon Thames KT1 4BH, UK
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Feb 07, 2023
Full time
Salary: £35,406 - £39,340
Hours: 35 per week
Location: Hybrid – Home-based / Hampton Wick, KT1
Contract: Permanent
Benefits: 25 days annual leave plus 1.5 days complimentary leave, option to purchase additional annual leave, car leasing scheme, healthcare cash plan, pension plus many more.
Why Hastoe’s different
Are you passionate about data? Do you have an eye for detail? Then you could be the one to complete our Performance and IT Team? Now is a really exciting time to join the Hastoe family as we kick-start 2023 with plenty of interesting projects.
In return, we’ll offer support and training through your journey with us, as well as a great network of colleagues where a friendly face is never far away. As an award winning leading rural housing provider managing 7,500 sustainable, affordable homes, there’s always a new and exciting project happening at Hastoe, while our regular all-staff get togethers will allow you to connect and develop great relationships with your colleagues across the company.
What will you be doing?
Analysing requirements, developing, and maintaining reports, visualisations and dashboards in line with agreed Key Performance Indicator definitions for operational and management performance packs
Managing all regulatory returns for the business
Supporting the Data Governance strategy; working with data owners to develop and maintain key data controls, ensuring these controls are adhered to on a regular basis. Working with the business to ensure data reporting definitions are relevant to the business needs
Working closely with stakeholders to understand business objectives and data requirements
We’re looking for?
To be considered for this role you will have the following:
Previous experience in a Data Analyst or similar role, with proven experience ideally using Power BI
Strong T-Sql querying skills
Excellent attention to detail
Strong problem solving and critical thinking skills with the ability to solve issues utilising data
Excellent interpersonal, communication and relationship building skills
The ability to adapt and organise your workload to accommodate deadlines
If you have previous experience in using Housing Management systems then this is a bonus but it’s not essential to the role. You’ll receive full training on our in house systems when you join.
What you’ll get from us:
Training opportunities to develop your skills
A team of supportive colleagues
The opportunity to make your mark on our performance reporting
A personal note from hiring manager:
“Working in the Performance & IT Team at Hastoe is working at the center of our business. You will communicate and work with all our friendly and passionate employees. The Team is supportive and approachable, and we can’t wait to welcome our new Business Intelligence Analyst into the team”.
Application
Please send your CV and supporting statement to recruitment@hastoe.com by 5pm on Sunday 26 February 2023.
We will review CVs as they come in and carry out interviews throughout the recruitment process. We reserve the right to close this vacancy early should we find a suitable candidate so to avoid missing out, don’t delay in applying for this exciting new role.
Please note, CVs sent without a supporting statement will not be considered.
Your supporting statement should include:
Your motivations for applying for the role
How you meet the person specification
What attracts you to work for a Housing Association / what you enjoy about currently working for a Housing Association
If you’d like more information about the role or have any questions about the application process, please contact the HR Team at recruitment@hastoe.com or call 0208 973 0435.
This post is subject to background checks.
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Apr 19, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Project Analyst / Account Manager to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Project Analyst / Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical & implementation issues Providing regular customer / account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, Sales, HR & Training, IT & Technical, Implementation or Support. Experience in delivering excellent customer service via phone, email & face to face Ability to conduct presentation meetings and carry out training to individuals and groups of people in face to face scenarios An IT / technical background would be an advantage or at least having a strong interest in IT and systems is a must Strong working background using MS Excel, SQL or other databases advantageous Any exposure to Project Planning Software would be great A holder of Prince 2 or similar project management qualifications would be a benefit Fantastic people & communication skills A full UK driving license or commitment to passing within 12 months Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £26,000 to £28,000K with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
Apr 19, 2024
Full time
DB Charles Recruitment are working with a client whom they hold a great relationship with and they are looking to hire a new permanent Project Analyst / Account Manager to join the business based in Lincoln. The business are currently in an excellent position with a number of high performing teams on-site and they hope to attract a candidate excited by the prospect of working with their business. The role is a permanent position for a Project Analyst / Account Manager to be based from their site in Lincoln and at times on-site with clients and to manage effectively the implementation of customer projects. Day to day duties and aspects of the role will include: Establishing, implementing and project planning all contracts Data analytical work Resolving technical & implementation issues Providing regular customer / account updates on aspects such as deadlines, costings, issues etc. Writing & creating reports, letters and other document templates Presenting and training to third parties Providing go live support Organising and carrying out training schedules Liaising and updating other internal teams Adhoc duties as and when required for each contract and customer. DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below: With the diverse nature of the role, the client will consider candidates with backgrounds in one of the following; Projects, Sales, HR & Training, IT & Technical, Implementation or Support. Experience in delivering excellent customer service via phone, email & face to face Ability to conduct presentation meetings and carry out training to individuals and groups of people in face to face scenarios An IT / technical background would be an advantage or at least having a strong interest in IT and systems is a must Strong working background using MS Excel, SQL or other databases advantageous Any exposure to Project Planning Software would be great A holder of Prince 2 or similar project management qualifications would be a benefit Fantastic people & communication skills A full UK driving license or commitment to passing within 12 months Able to commit to 1 or 2 days a week in the office based in Lincoln The client is ideally looking to hire at a salary level dependent of experience of between £26,000 to £28,000K with additional benefits and expenses on offer such as private health-care insurance, a cycle-to-work scheme and many others. The role is from Monday to Friday with working hours of 8:30AM to 5:15PM and important to note, the business have a long term plan of hybrid working between a day or two in the office along with home working for the other days in the week. If interested we would love you to apply and begin speaking with us further about the role.
Our growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact. About the role We're looking to hire a talented IT professional to join our team as a Service Desk Analyst. You'll work to diagnose and resolve technical incidents/requests at first level in a customer service-oriented team environment. In addition, to supporting IT support to second level teams in order to ensure agreed service levels are met across the business. As part of the role, you will be the focused single point of contact to end users reporting IT related incidents and requests. Diagnosing and resolving technical problems at first level, in addition to identifying service and process improvements to enhance the customer experience. You will provide a service in line with the Team's rota and ensure the phone service is covered between 8am and 5pm. What we're looking for If you're interested in joining a team that lies at the heart of what OS is about, we're looking for someone that can demonstrate skills and experience in: Microsoft Office skills - Outlook, Word, Excel Active Directory Azure Windows 10 / Windows 11 Troubleshooting and problem-solving skills Organisational skills, with the ability to prioritise task and deliver to deadlines. The rewards We want you to love what you do. That's why our benefits package rewards a job well done. We'll give you: Salary: £22,500 - £26,430 (depending on experience) Performance related bonus A competitive pension scheme 37 hour working week (with flexible working options) 25 days annual leave - (30 days after five years) bank holidays and an extra 3 over Christmas Plus, a suite of excellent additional benefits Location We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where there is a personal choice as to whether you work from home, one of our regional offices or spend more time at OSHQ. Closing date Sunday, 28 April 2024 We believe diversity and inclusion is about working together - in an encouraging and respectful environment to reach our full potential. We believe combining different backgrounds, experiences and perspectives will help us reach our vision and be trusted and admired across the globe for setting the standards and leading the way. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background or religion. We're individually talented and collectively powerful, and we give you the space to take your career in whichever direction you want.
Apr 19, 2024
Full time
Our growing Technology team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. Join us and you'll have an opportunity to make an impact. To empower projects that deliver real-world benefits across Britain and internationally. To hear our customers say they couldn't have done it without us. And to be central to OS's vision: to be recognised as world leaders in geospatial services; creating location insight for positive impact. About the role We're looking to hire a talented IT professional to join our team as a Service Desk Analyst. You'll work to diagnose and resolve technical incidents/requests at first level in a customer service-oriented team environment. In addition, to supporting IT support to second level teams in order to ensure agreed service levels are met across the business. As part of the role, you will be the focused single point of contact to end users reporting IT related incidents and requests. Diagnosing and resolving technical problems at first level, in addition to identifying service and process improvements to enhance the customer experience. You will provide a service in line with the Team's rota and ensure the phone service is covered between 8am and 5pm. What we're looking for If you're interested in joining a team that lies at the heart of what OS is about, we're looking for someone that can demonstrate skills and experience in: Microsoft Office skills - Outlook, Word, Excel Active Directory Azure Windows 10 / Windows 11 Troubleshooting and problem-solving skills Organisational skills, with the ability to prioritise task and deliver to deadlines. The rewards We want you to love what you do. That's why our benefits package rewards a job well done. We'll give you: Salary: £22,500 - £26,430 (depending on experience) Performance related bonus A competitive pension scheme 37 hour working week (with flexible working options) 25 days annual leave - (30 days after five years) bank holidays and an extra 3 over Christmas Plus, a suite of excellent additional benefits Location We embrace a hybrid working model at OS and understand there is no one size fits all in relation to how we work. We have a fantastic HQ in Southampton, Hampshire where there is a personal choice as to whether you work from home, one of our regional offices or spend more time at OSHQ. Closing date Sunday, 28 April 2024 We believe diversity and inclusion is about working together - in an encouraging and respectful environment to reach our full potential. We believe combining different backgrounds, experiences and perspectives will help us reach our vision and be trusted and admired across the globe for setting the standards and leading the way. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background or religion. We're individually talented and collectively powerful, and we give you the space to take your career in whichever direction you want.
Business Analyst (HR & Payroll) Manchester (1 day on site every fortnight) Outside IR35 A Business Analyst is required for our client who are based in Manchester. You will play an instrumental role in the successful delivery the client's high-profile ERP migration project to replace their current Enterprise Resource Planning (ERP) system (Agresso) with a fully integrated cloud-based ERP solution (covering our people, payroll, finance, procurement, expenses, membership fees & recurring customer billing functions). You will be involved in all aspects of the project lifecycle; starting-out by mapping as-is processes, designing our 'to-be' businesses processes (leveraging your expertise in best-practice modern ERP process design), capturing business requirements (as User Stories) and in collaboration with your respective workstream, create solution designs that satisfy the business requirements. You will also play a leading role in the migration of the legacy ERP data to the new ERP solution. You will also assist with activities relating to the successful adoption of the new system into the business; including User Acceptance Testing, end-user training and post go-live support. Essential criteria In-depth understanding of Human Resource (HR), payroll and staff expense processes, including recruitment, absence, performance, compensation, and benefits. Extensive experience of implementing enterprise-scale HR, Payroll and Expenses solutions, ideally working with Microsoft Dynamics 365 F&O, Workday or similar enterprise cloud-based systems. In-depth knowledge of industry-leading HR and payroll system capabilities, including Experience of working in the delivery of enterprise-level ERP implementation projects. Extensive experience in defining, analysing and documenting business and technical requirements (user stories). Ability to write clear business documentation, such as: business processes, user stories, solution designs, configuration & security protocols, report wireframes and training documents. Expertise in workshop skills to support requirements gathering. Experience of supporting the testing of a technical solution to ensure it meets business and user needs. Experience of analysing and designing data cleansing and data migration rules to support the migration of legacy data to the new target system. Have advanced knowledge of Agile and user-centred design approaches. A high degree of computer literacy; with excellent Microsoft Office skills (including Visio, ideally with experience of BPMN), and experience of using JIRA and Confluence. Desirable criteria Experience of working with public sector organisations. Formal Business Analysis qualification. Formal Agile Scrum qualification. Formal ERP functional consultant certifications (eg D365: Core Finance and Operations) Main responsibilities Take the lead in all business analysis activities relating to the people workstream (HR, payroll and expenses) - supporting all phases of delivery from scope and requirements definition, solution design, data migration, test and business implementation. Document detailed 'as-is' business processes using standard process modelling techniques (eg BPMN, using MS Visio). Lead the elicitation, analysis and authoring of business requirements (with MoSCoW rating); collaborating closely with the ERP product team and business stakeholders. This includes functional and non-functional requirements.
Apr 19, 2024
Full time
Business Analyst (HR & Payroll) Manchester (1 day on site every fortnight) Outside IR35 A Business Analyst is required for our client who are based in Manchester. You will play an instrumental role in the successful delivery the client's high-profile ERP migration project to replace their current Enterprise Resource Planning (ERP) system (Agresso) with a fully integrated cloud-based ERP solution (covering our people, payroll, finance, procurement, expenses, membership fees & recurring customer billing functions). You will be involved in all aspects of the project lifecycle; starting-out by mapping as-is processes, designing our 'to-be' businesses processes (leveraging your expertise in best-practice modern ERP process design), capturing business requirements (as User Stories) and in collaboration with your respective workstream, create solution designs that satisfy the business requirements. You will also play a leading role in the migration of the legacy ERP data to the new ERP solution. You will also assist with activities relating to the successful adoption of the new system into the business; including User Acceptance Testing, end-user training and post go-live support. Essential criteria In-depth understanding of Human Resource (HR), payroll and staff expense processes, including recruitment, absence, performance, compensation, and benefits. Extensive experience of implementing enterprise-scale HR, Payroll and Expenses solutions, ideally working with Microsoft Dynamics 365 F&O, Workday or similar enterprise cloud-based systems. In-depth knowledge of industry-leading HR and payroll system capabilities, including Experience of working in the delivery of enterprise-level ERP implementation projects. Extensive experience in defining, analysing and documenting business and technical requirements (user stories). Ability to write clear business documentation, such as: business processes, user stories, solution designs, configuration & security protocols, report wireframes and training documents. Expertise in workshop skills to support requirements gathering. Experience of supporting the testing of a technical solution to ensure it meets business and user needs. Experience of analysing and designing data cleansing and data migration rules to support the migration of legacy data to the new target system. Have advanced knowledge of Agile and user-centred design approaches. A high degree of computer literacy; with excellent Microsoft Office skills (including Visio, ideally with experience of BPMN), and experience of using JIRA and Confluence. Desirable criteria Experience of working with public sector organisations. Formal Business Analysis qualification. Formal Agile Scrum qualification. Formal ERP functional consultant certifications (eg D365: Core Finance and Operations) Main responsibilities Take the lead in all business analysis activities relating to the people workstream (HR, payroll and expenses) - supporting all phases of delivery from scope and requirements definition, solution design, data migration, test and business implementation. Document detailed 'as-is' business processes using standard process modelling techniques (eg BPMN, using MS Visio). Lead the elicitation, analysis and authoring of business requirements (with MoSCoW rating); collaborating closely with the ERP product team and business stakeholders. This includes functional and non-functional requirements.
Edwards Employment Solutions Ltd are an award-winning, independent recruiter who support 'employers of choice' across the East Midlands and Yorkshire. We partner with a wide range of companies within the Industrial, Engineering and Office Support sectors, bringing excellent career opportunities to YOU! We are currently recruiting for a Data Analyst, to join the team at our client, based in Mansfield They are a well-established, training and accreditation business operating at a national level This is a permanent vacancy. You will be a direct employee, from day one. Salary details & package Competitive salary + commission structure 25 days p/a + statutory holidays Length of service up to 5 additional annual leave days Contributory pension Company sick pay policy Free onsite parking Company health scheme, covering eye care, dental, physiotherapy and mental health assistance long with many more benefits. Companywide social events Discount cards via perks scheme Discount at major DIY store The Role - Data Analyst As a Data Analyst, you will be responsible for producing and optimising data and KPI reports across the business to drive and improve productivity and effectiveness. Working closely with both IT & Op's you will translate useful data into meaningful insight. The Candidate The ideal candidate will be articulate and a strong communicator, with 2+ years experience in data analysis; including producing reports, dashboards, graphs etc to give insightful yet easily understandable information relating to market trends and commercial data Must have: Excellent communication skills and experience in translating complex data to stakeholders Own transport (due to location) 2+ years experience in data analysis Strong IT skills (Excel is a must) Desirable: Proficient in 'Power BI' 'DAX' & 'SQL' Experience within the training sector Do you feel you match the criteria? Contact us today! Please apply today with a current CV, or call the office for a chat about your suitability on . Don't forget, find us across our Social Media platforms: LinkedIn - (99+) Edwards Employment Solutions Ltd: Overview LinkedIn Facebook - (11) Facebook Instagram - Edwards Employment Solutions Instagram TikTok - EES Recruitment TikTok give us a like, refer a friend and keep up to date with all current job opportunities!
Apr 19, 2024
Full time
Edwards Employment Solutions Ltd are an award-winning, independent recruiter who support 'employers of choice' across the East Midlands and Yorkshire. We partner with a wide range of companies within the Industrial, Engineering and Office Support sectors, bringing excellent career opportunities to YOU! We are currently recruiting for a Data Analyst, to join the team at our client, based in Mansfield They are a well-established, training and accreditation business operating at a national level This is a permanent vacancy. You will be a direct employee, from day one. Salary details & package Competitive salary + commission structure 25 days p/a + statutory holidays Length of service up to 5 additional annual leave days Contributory pension Company sick pay policy Free onsite parking Company health scheme, covering eye care, dental, physiotherapy and mental health assistance long with many more benefits. Companywide social events Discount cards via perks scheme Discount at major DIY store The Role - Data Analyst As a Data Analyst, you will be responsible for producing and optimising data and KPI reports across the business to drive and improve productivity and effectiveness. Working closely with both IT & Op's you will translate useful data into meaningful insight. The Candidate The ideal candidate will be articulate and a strong communicator, with 2+ years experience in data analysis; including producing reports, dashboards, graphs etc to give insightful yet easily understandable information relating to market trends and commercial data Must have: Excellent communication skills and experience in translating complex data to stakeholders Own transport (due to location) 2+ years experience in data analysis Strong IT skills (Excel is a must) Desirable: Proficient in 'Power BI' 'DAX' & 'SQL' Experience within the training sector Do you feel you match the criteria? Contact us today! Please apply today with a current CV, or call the office for a chat about your suitability on . Don't forget, find us across our Social Media platforms: LinkedIn - (99+) Edwards Employment Solutions Ltd: Overview LinkedIn Facebook - (11) Facebook Instagram - Edwards Employment Solutions Instagram TikTok - EES Recruitment TikTok give us a like, refer a friend and keep up to date with all current job opportunities!
Post Title: Strategy & Engagement Officer x 2 Type of contract: 1 x Permanent, 1 x Fixed Term Rank/Grade: E Directorate/Department: Strategy, Planning & Service Improvement, Corporate Services Vetting level required: MV/SC Location: Guildhall Yard East Salary: £39,340 + £6,710 London Weighting p.a. Statement of expectation for the role: We are recruiting for two Strategy and Engagement Officer roles - one would focus on our local responsibilities as a police service, and the other would focus on our national responsibilities as national lead force for fraud and cyber crime. The Strategy and Engagement Officers will act as a business partner / portfolio lead responsible for supporting the development of strategies, business plans and strategic stakeholder engagement for a number of business areas. The successful candidates will ensure that the City of London Police's local and national strategic aims and priorities are appropriate reflected in all strategies and departmental business plans. The post holders will also have the opportunity to provide research, analysis and policy development support on specific policing areas, working closely with the Strategic Insights Analysts in the team. Description of Department: The Strategy, Planning and Service Improvement team aims to be a strategic hub that leads and coordinates the City of London Police's approach to strategy development, planning and risk management, tracking and evaluating performance, and strategic stakeholder relations. Through data and insights, the strategic hub will enable the police service to adapt to an ever-changing environment and plan for the future. It will work with internal and external stakeholders to ensure there is a clear long-term strategic vision underpinned by plans to develop capabilities and improve service delivery. Our measures of success include: Chief Officer strategic priorities informed and driven forward through alignment between strategy and executive support functions. Strategic and policy development is proactive and strategic planning is long term, informed by horizon scanning and strategic data insights. Service improvements are proactively identified and impact evaluated. Strategic stakeholder engagement and management is proactive and coordinated across the organisation. Directorate business planning, performance management and governance is centrally-led and supported. Governance facilitates effective corporate oversight and decision-making through application of consistent standards and processes that are centrally assured and supported. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade . Applicants who fail to address the skills/knowledge/experience of the job description will not be considered . If you would like to discuss the post in more detail, please contact or The closing date for applications is Friday 17 th May :59 This vacancy is open only to those who have the right to work in the UK. The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community. We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
Apr 19, 2024
Full time
Post Title: Strategy & Engagement Officer x 2 Type of contract: 1 x Permanent, 1 x Fixed Term Rank/Grade: E Directorate/Department: Strategy, Planning & Service Improvement, Corporate Services Vetting level required: MV/SC Location: Guildhall Yard East Salary: £39,340 + £6,710 London Weighting p.a. Statement of expectation for the role: We are recruiting for two Strategy and Engagement Officer roles - one would focus on our local responsibilities as a police service, and the other would focus on our national responsibilities as national lead force for fraud and cyber crime. The Strategy and Engagement Officers will act as a business partner / portfolio lead responsible for supporting the development of strategies, business plans and strategic stakeholder engagement for a number of business areas. The successful candidates will ensure that the City of London Police's local and national strategic aims and priorities are appropriate reflected in all strategies and departmental business plans. The post holders will also have the opportunity to provide research, analysis and policy development support on specific policing areas, working closely with the Strategic Insights Analysts in the team. Description of Department: The Strategy, Planning and Service Improvement team aims to be a strategic hub that leads and coordinates the City of London Police's approach to strategy development, planning and risk management, tracking and evaluating performance, and strategic stakeholder relations. Through data and insights, the strategic hub will enable the police service to adapt to an ever-changing environment and plan for the future. It will work with internal and external stakeholders to ensure there is a clear long-term strategic vision underpinned by plans to develop capabilities and improve service delivery. Our measures of success include: Chief Officer strategic priorities informed and driven forward through alignment between strategy and executive support functions. Strategic and policy development is proactive and strategic planning is long term, informed by horizon scanning and strategic data insights. Service improvements are proactively identified and impact evaluated. Strategic stakeholder engagement and management is proactive and coordinated across the organisation. Directorate business planning, performance management and governance is centrally-led and supported. Governance facilitates effective corporate oversight and decision-making through application of consistent standards and processes that are centrally assured and supported. The application and interview will be tested under Level 2 of the College of Policing Competency and Values Framework. This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade . Applicants who fail to address the skills/knowledge/experience of the job description will not be considered . If you would like to discuss the post in more detail, please contact or The closing date for applications is Friday 17 th May :59 This vacancy is open only to those who have the right to work in the UK. The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly. The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community. We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with
My client is seeking a skilled HR Systems Analyst to join their HR Team. The successful candidate will be responsible for the design, configuration, and support of A new HR system. You need to have previous experience working with HR systems and implementation. This is a 6-8 month contract based in the office 5 days per week due to the nature of the project.Responsibilities as HR Systems Analyst Source, design, configure, and maintain a HR platform. Collaborate with business stakeholders to gather requirements and identify opportunities for process improvement. Working with stakeholders to gather requirements Ensure the successful implementation of the chosen HR system and other HR tech solutions. Provide guidance and support for end-users and HR partners, SuccessFactors or equivalent experience required. Excellent opportunity for a systems orientated HR specialist. Lovely offices an a great HR team!
Apr 19, 2024
Full time
My client is seeking a skilled HR Systems Analyst to join their HR Team. The successful candidate will be responsible for the design, configuration, and support of A new HR system. You need to have previous experience working with HR systems and implementation. This is a 6-8 month contract based in the office 5 days per week due to the nature of the project.Responsibilities as HR Systems Analyst Source, design, configure, and maintain a HR platform. Collaborate with business stakeholders to gather requirements and identify opportunities for process improvement. Working with stakeholders to gather requirements Ensure the successful implementation of the chosen HR system and other HR tech solutions. Provide guidance and support for end-users and HR partners, SuccessFactors or equivalent experience required. Excellent opportunity for a systems orientated HR specialist. Lovely offices an a great HR team!
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING SALARY - 23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of 23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2024
Full time
1ST LINE IT SUPPORT - SERVICE DESK LOCATION - YORK - HYBRID WORKING SALARY - 23,000 + ANNUAL BONUS (8-12%) Your new role A new opening on this successful IT Service Desk is available after one of the existing Team was Promoted Internally into another Team. This has now created a fantastic opportunity for an IT Support candidate to join as a 1st Line IT Support member working on their Helpdesk in a fantastic new office environment. What you'll need to succeed On a day-to-day basis an IT Service Desk Analyst (1st Line) you will be responsible for logging and prioritising incidents accurately, providing first contact resolution for a variety of IT incidents and facilitating access management requests. The Hiring Manager is wanting to receive applications from candidates who fit the below criteria: 1st Line IT support experience on a busy IT Service Desk Windows 10 support in a domain environment. Experience working to and reporting against SLAs Working in large scale, multi-site environments. Hardware, software and peripheral troubleshooting and support. Active Directory administration. Excellent Customer Service Microsoft Office 2016 troubleshooting and support. What you'll get in return The role offers fantastic career progression within the wider organisation and comes with a Starting Salary of 23,000 + Annual Bonus of between 8-12%. Benefits include 25 Days Holidays + Bank Holidays. The role can be worked on a HYBRID BASIS. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Role Overview: My client is seeking a Senior Integration Engineer to lead and develop the current engineering team. This role is pivotal in designing, building, and maintaining Azure-based integration services, as well as providing line management and mentoring to junior engineers.Key Responsibilities: Integration Engineers: Mentor and manage junior engineers. Collaborate with the Software Development Manager and Principal Engineers to develop a Software Development Life Cycle (SDLC) that aligns with squad and customer needs. Work with Business Analysts and testers to ensure robust solutions that meet business requirements and adhere to best practices. Product Management: Maintain up-to-date documentation, best practices, and support runbooks for products. Manage risks associated with products, such as ageing software and architectural vulnerabilities. Support the remediation of technical debt and ensure a successful support model is in place. Uphold quality standards from unit test coverage to automated integration tests. Technology Innovation: Stay informed on new technical developments and assess their relevance to the team's products. Experiment with new technologies to address current business challenges. Lead sessions to share new technologies with the team. Collaboration: The Senior Engineer will work closely with the Software Development Manager, and the Solutions Architect to achieve team goals and objectives. Candidate Profile: Experienced C#, .Net Engineer ready to advance to a senior lead role. Proven experience mentoring junior engineers. Proficient with Microsoft Azure, Terraform, and C# in an integration context. Familiarity with SQL and NoSQL databases, including MongoDB, in a cloud environment is preferred. Strong problem-solving and communication skills. What is on offer: Opportunity to lead and innovate in a cloud-first environment. A collaborative team structure with a focus on continuous learning and development. Starting salary of up to 60k (depending on experience) Additional company benefits and discounts Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 19, 2024
Full time
Role Overview: My client is seeking a Senior Integration Engineer to lead and develop the current engineering team. This role is pivotal in designing, building, and maintaining Azure-based integration services, as well as providing line management and mentoring to junior engineers.Key Responsibilities: Integration Engineers: Mentor and manage junior engineers. Collaborate with the Software Development Manager and Principal Engineers to develop a Software Development Life Cycle (SDLC) that aligns with squad and customer needs. Work with Business Analysts and testers to ensure robust solutions that meet business requirements and adhere to best practices. Product Management: Maintain up-to-date documentation, best practices, and support runbooks for products. Manage risks associated with products, such as ageing software and architectural vulnerabilities. Support the remediation of technical debt and ensure a successful support model is in place. Uphold quality standards from unit test coverage to automated integration tests. Technology Innovation: Stay informed on new technical developments and assess their relevance to the team's products. Experiment with new technologies to address current business challenges. Lead sessions to share new technologies with the team. Collaboration: The Senior Engineer will work closely with the Software Development Manager, and the Solutions Architect to achieve team goals and objectives. Candidate Profile: Experienced C#, .Net Engineer ready to advance to a senior lead role. Proven experience mentoring junior engineers. Proficient with Microsoft Azure, Terraform, and C# in an integration context. Familiarity with SQL and NoSQL databases, including MongoDB, in a cloud environment is preferred. Strong problem-solving and communication skills. What is on offer: Opportunity to lead and innovate in a cloud-first environment. A collaborative team structure with a focus on continuous learning and development. Starting salary of up to 60k (depending on experience) Additional company benefits and discounts Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams
Apr 19, 2024
Full time
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams