Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Jan 25, 2024
Full time
Head of Finance Systems Transformation Programme
Job reference: REQ000687
24 Month Fixed Term Contract
£52,303 - ££62,763pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
If you have successfully managed and led IT system implementations this is a tremendous opportunity to use your skills to save our planet. There has never been a more important time to join the fight for our world and as Finance Systems Programme Manager for the world’s leading independent conservation organisation you can play a vital role in the battle for nature.
WWF UK has grown significantly in the last four years and as Finance Systems Programme Manager you will focus on implementing new finance systems to facilitate the financial management and reporting we now need and which is critical to the organisation’s ability to ensure maximum impact from the use of funds. We will look to you to deliver new finance, procurement and grant management systems. You will take responsibility for the effective management of implementation projects from initial discovery through to Go Live and beyond.
You will ensure projects are delivered within budget, on time and that main requirements and objectives for each system are successfully met. You will also oversee the work of implementation partners, manage stakeholder communications and escalate large-scale issues if needed. You will manage resources and ensure users are adequately equipped and trained to optimise systems use too. Important will be the ability to solve project-related problems and to keep the organisation on track.
For this critical role, you must have significant experience of successfully managing and leading IT system implementations, preferably with finance systems implementation projects. Comfortable helping organisations and teams with transformation or change management projects, you will be used to managing multiple stakeholders and leading project teams. You will also possess strong interpersonal, communication and influencing skills. You will also be used to managing budgets and resources as well as overseeing supplier partners.
Experience of implementing MS Dynamics Business Central as a finance system would be an advantage as would a project management qualification.
If you are excited by the opportunity to deliver multiple complex IT projects while building a movement for nature, we would love to hear from you. Please visit our website via the link, complete the online registration and submit a copy of your up-to-date CV with the Supporting Statement highlighting what makes you a good fit for us.
Application closing date : 11/02/2024
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Your new company Hays are delighted to be exclusively partnering with Invest NI as they prepare to hire an Applications Manager. A key responsibility of the role is to motivate, manage and develop the Applications Team, and the contract management/workload of a number of external subcontractors, to ensure the organisation's applications, databases and systems are high-performing and customer-focused. Invest NI is transforming to be a world leading economic development agency responsible for driving a high-performance 10x economy. They do this by supporting new and existing small to large businesses from right across the region to increase export sales, drive high value job creation, improve skills and boost productivity-whilst also attracting new inward investment to the region. Your new role The Applications Manager will report to the Head of Internal Operations Division. The Applications Manager will manage the life cycle of Invest NI's Digital Technology application portfolio including CRM (Microsoft Dynamics 365), Documents & Records Electronic Content Management System (SharePoint), bespoke Grant Management Software and Cognos BI reporting environment, Finance, HR and Payroll and well as a number of other applications. Do you see yourself as someone who has the experience to allow them to take on responsibility for the management of Invest NI's Applications Team, ensuring the availability of the current business applications, assessing the value for money of the applications suite and the suitability of the ICT services for the needs of Invest NI? This is an exciting post and will allow you to be responsible for driving innovation and supporting the needs of Invest NI's internal and external customers as a key leader in the delivery of their Digital Technology roadmap. This job includes management of the Digital Technology Applications budget, provision of senior technical advice and guidance and responsibility for larger projects and more significant technical challenges. The successful applicant will also work with the Business Improvement team to scope and deliver the technical aspects of business improvements and work with the Programme and Project Office in the continuous delivery of robust updated and new systems. What you'll need to succeed To be considered for the role, applicants must be able to demonstrate experience in each of the following essential criteria. Recent has been defined as within the past 8 years. A track record of recent management of software implementation projects, with demonstrable experience of data migration, testing and experience of implementing large systems using project management methodologies, eg Prince II or Agile. Experience of requirements capture with ability to work with user groups and senior management to gather and define requirements. Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions. Customers focused on the ability to deal effectively with end-user problems. An ability to motivate, collaborate with and lead others with a successful track record in providing direction and managing performance of staff. Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills. Technical experience of managing core business applications ensuring they are secure, stable and fit for purpose. Ability to drive strategy based on industry best practice. What you'll get in return Salary The salary range for this position is £52,578 - £56,237 per annum (Grade 7, 2022 Pay Scale). The entry point for the successful candidate will be at the minimum of the range. This role attracts an annual ICT Allowance of £2122. This will be paid and backdated after 6 months. Pension They offer all employees access to an attractive pension scheme. Location The role will be based within Invest NI's headquarters in Bedford Street, Belfast. There is a hybrid approach to working which allows Invest NI's people to work a maximum of 60% of their time at home. There is also flexibility to work remotely across our Regional Office Network. Holidays Annual leave entitlement will be 25 days per annum with an additional 12 Public and Privilege holidays. The leave year runs from 1st February to 31st January. Learning and Development Invest NI is committed to supporting staff to reach their full potential. Invest NI actively develops all staff and invests significantly in training and development for business success and personal growth. This includes on-the-job training, external training and where appropriate, further education. Other benefits Maintaining a positive work/life balance is important to Invest, NI and we have a range of policies to help achieve this including flexible working practices, for example parental leave, provision of special leave for emergencies and employee welfare services. You will have access to a number of other schemes including Healthcare, Cycle to Work, and Annual Commuter Travel Card. Invest NI have a variety of vibrant Employee Connection Groups as part of their commitment to Diversity & Inclusion, and a Sports and Social Committee. Invest NI promotes positive health and wellbeing through regular events and initiatives throughout the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. The selection process is via an application form which will be provided. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 15, 2024
Full time
Your new company Hays are delighted to be exclusively partnering with Invest NI as they prepare to hire an Applications Manager. A key responsibility of the role is to motivate, manage and develop the Applications Team, and the contract management/workload of a number of external subcontractors, to ensure the organisation's applications, databases and systems are high-performing and customer-focused. Invest NI is transforming to be a world leading economic development agency responsible for driving a high-performance 10x economy. They do this by supporting new and existing small to large businesses from right across the region to increase export sales, drive high value job creation, improve skills and boost productivity-whilst also attracting new inward investment to the region. Your new role The Applications Manager will report to the Head of Internal Operations Division. The Applications Manager will manage the life cycle of Invest NI's Digital Technology application portfolio including CRM (Microsoft Dynamics 365), Documents & Records Electronic Content Management System (SharePoint), bespoke Grant Management Software and Cognos BI reporting environment, Finance, HR and Payroll and well as a number of other applications. Do you see yourself as someone who has the experience to allow them to take on responsibility for the management of Invest NI's Applications Team, ensuring the availability of the current business applications, assessing the value for money of the applications suite and the suitability of the ICT services for the needs of Invest NI? This is an exciting post and will allow you to be responsible for driving innovation and supporting the needs of Invest NI's internal and external customers as a key leader in the delivery of their Digital Technology roadmap. This job includes management of the Digital Technology Applications budget, provision of senior technical advice and guidance and responsibility for larger projects and more significant technical challenges. The successful applicant will also work with the Business Improvement team to scope and deliver the technical aspects of business improvements and work with the Programme and Project Office in the continuous delivery of robust updated and new systems. What you'll need to succeed To be considered for the role, applicants must be able to demonstrate experience in each of the following essential criteria. Recent has been defined as within the past 8 years. A track record of recent management of software implementation projects, with demonstrable experience of data migration, testing and experience of implementing large systems using project management methodologies, eg Prince II or Agile. Experience of requirements capture with ability to work with user groups and senior management to gather and define requirements. Experience of Business Case development, with experience of managing Supplier SLA's and relationships to develop and deliver effective solutions. Customers focused on the ability to deal effectively with end-user problems. An ability to motivate, collaborate with and lead others with a successful track record in providing direction and managing performance of staff. Experience of identifying and implementing significant process improvements to deliver quantifiable business improvement. Ability to solve problems and think analytically. Strong organisational, project, and time management skills. Technical experience of managing core business applications ensuring they are secure, stable and fit for purpose. Ability to drive strategy based on industry best practice. What you'll get in return Salary The salary range for this position is £52,578 - £56,237 per annum (Grade 7, 2022 Pay Scale). The entry point for the successful candidate will be at the minimum of the range. This role attracts an annual ICT Allowance of £2122. This will be paid and backdated after 6 months. Pension They offer all employees access to an attractive pension scheme. Location The role will be based within Invest NI's headquarters in Bedford Street, Belfast. There is a hybrid approach to working which allows Invest NI's people to work a maximum of 60% of their time at home. There is also flexibility to work remotely across our Regional Office Network. Holidays Annual leave entitlement will be 25 days per annum with an additional 12 Public and Privilege holidays. The leave year runs from 1st February to 31st January. Learning and Development Invest NI is committed to supporting staff to reach their full potential. Invest NI actively develops all staff and invests significantly in training and development for business success and personal growth. This includes on-the-job training, external training and where appropriate, further education. Other benefits Maintaining a positive work/life balance is important to Invest, NI and we have a range of policies to help achieve this including flexible working practices, for example parental leave, provision of special leave for emergencies and employee welfare services. You will have access to a number of other schemes including Healthcare, Cycle to Work, and Annual Commuter Travel Card. Invest NI have a variety of vibrant Employee Connection Groups as part of their commitment to Diversity & Inclusion, and a Sports and Social Committee. Invest NI promotes positive health and wellbeing through regular events and initiatives throughout the year. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. The selection process is via an application form which will be provided. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
IT Support Team Lead -London- c£48k I am representing anationally respected charityorganisation, assisting their search for an IT Support Team Lead, in theLondonarea. This is a brilliant opportunityfor an experienced team lead to oversee a skilled team, where this position will centres around the day to day management of the 2nd Line Support Team to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users. This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers a structured career development plan, as the organisation utilise their IT systems to enhance their research and innovation methods. Role & Responsibilities Lead a team of 2nd line support analysts providing 1 to 1's. Main POC for escalated troubleshooting issues up to 3rd line to help diagnose and resolve hardware and software issues for complex problems Assist the team with queries on how to set up and maintain user accounts (AD, AAD & O365). Networking IP Addressing and WLANS. Installation, configuration and maintenance of end user devices (windows, android, iPhone, printers etc) Skills & Qualifications Excellent communication, organisation and customer service skills at all levels within the organisation. Experience leading and managing a team Windows 11, Active Directory, Azure Active Directory, Networking Excellent working knowledge of troubleshooting commands and tools within Windows OS To discuss this unique opportunity in more detail, please send your most up to date CV to I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
Apr 12, 2024
Full time
IT Support Team Lead -London- c£48k I am representing anationally respected charityorganisation, assisting their search for an IT Support Team Lead, in theLondonarea. This is a brilliant opportunityfor an experienced team lead to oversee a skilled team, where this position will centres around the day to day management of the 2nd Line Support Team to ensure efficient solving of incidents and ticket requests, providing comprehensive IT Support to internal and external users. This is a brilliant opportunity to work in a fast-paced, varied and challenging environment that offers a structured career development plan, as the organisation utilise their IT systems to enhance their research and innovation methods. Role & Responsibilities Lead a team of 2nd line support analysts providing 1 to 1's. Main POC for escalated troubleshooting issues up to 3rd line to help diagnose and resolve hardware and software issues for complex problems Assist the team with queries on how to set up and maintain user accounts (AD, AAD & O365). Networking IP Addressing and WLANS. Installation, configuration and maintenance of end user devices (windows, android, iPhone, printers etc) Skills & Qualifications Excellent communication, organisation and customer service skills at all levels within the organisation. Experience leading and managing a team Windows 11, Active Directory, Azure Active Directory, Networking Excellent working knowledge of troubleshooting commands and tools within Windows OS To discuss this unique opportunity in more detail, please send your most up to date CV to I am keen to speak to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics 365 F&O/ AX market, please get in contact with me ASAP.
Contract Term: Permanent
Location: London
Closing date: 2nd December 2021
Salary: Upwards from £28,000 based on experience
About the role:
We are looking for a motivated IT professional to join the IT team in London as an Applications Administrator. This role will support, administer and manage applications in the Business Systems portfolio, primarily in a Microsoft Office 365 based stack, ensuring best business fit and maximising the business value of the system across its entire life cycle.
About us:
The Carbon Trust's mission is to accelerate the move to a sustainable, low carbon economy. We are independent experts on carbon reduction and resource efficiency, who reinvest surpluses from group commercial activities into our mission.
The Carbon Trust provides innovative advice to governments and businesses around the world to support the global transition to a low carbon economy. We work closely with decision makers and implementers in key institutions in the UK and across multiple emerging and developing countries on low-carbon finance, programmes, policy and technology.
Main duties and responsibilities:
Administer and support our Microsoft Office 365 SharePoint systems
Design and develop Office 365 applications and solutions (Power Automate (Flow), Power Apps, Power BI, SharePoint Online, Dynamics CRM)
Analyse business requirements by collaborating with business users and IT Management, studying systems flow, data usage and work processes and translating them into Power Platform/ SharePoint solutions
Create and maintain technical documentation, flowcharts, layouts, diagrams etc. relating to system design
Develop and maintain expert knowledge of the use of supported applications from both the business and technical perspectives
Engage with the user community and develop strong relationships with stakeholders
Recommend and lead system process improvements and application enhancements
Work with the Business Systems Manager to establish a roadmap for application development
Key skills we are looking for:
Proven experience of supporting, developing and managing Office 365 SharePoint or Dynamics CRM, custom workflows, features and solution packages
Experience of creating and delivering Office 365 solutions using Power Automate (Flow), Power Apps and Power BI
Excellent business and system analysis skills, particularly in a support capacity
Experience in working in a small team delivering technical solutions to business requirements.
Good knowledge of application design, development, testing and architecture
Strong analytical and troubleshooting skills
Ability to manage own time to deliver activity for agreed projects
Qualifications and experience:
Required experience:
Proven track record in a similar role
Solid Microsoft Office 365 platform administration experience including troubleshooting
Solid SharePoint platform administration experience including troubleshooting and all aspects of site collection administration
Microsoft Office 365 SharePoint administration, configuration and managing changes
Desired experience:
Knowledge of Azure
Knowledge of ITIL
Knowledge of: Powershell, design and support and PowerBI
Salary & Benefits:
We offer a competitive salary and a performance based bonus. Our hours are 37.5 per week with 28 days paid holiday plus bank holidays and a generous pension scheme.
At the Carbon Trust we offer flexibility around working from home and our employees are able to work from home for half of their weekly working hours. Please talk to us at interview about the flexibility you need.
Our head office is in London, close to Blackfriars and Waterloo stations, we offer travel card loans, a cycle to work scheme, company away days and a 24-hour Employee Assistance Helpline.
Joining the Carbon Trust provides an opportunity to work alongside some of the leading practitioners in the low carbon arena so if you are excited by this opportunity and would like to join us please click the apply button to visit our application page and submit your CV and a cover letter.
We are an equal opportunities employer, value diversity in our workforce and make our decisions based on your skills and experience. We can only accept applications from those who can prove their eligibility to work in the UK. No agencies or publications.
Please be aware that due to the current situation surrounding Covid-19, interviewing and onboarding processes will take place via video conferencing.
Nov 04, 2021
Full time
Contract Term: Permanent
Location: London
Closing date: 2nd December 2021
Salary: Upwards from £28,000 based on experience
About the role:
We are looking for a motivated IT professional to join the IT team in London as an Applications Administrator. This role will support, administer and manage applications in the Business Systems portfolio, primarily in a Microsoft Office 365 based stack, ensuring best business fit and maximising the business value of the system across its entire life cycle.
About us:
The Carbon Trust's mission is to accelerate the move to a sustainable, low carbon economy. We are independent experts on carbon reduction and resource efficiency, who reinvest surpluses from group commercial activities into our mission.
The Carbon Trust provides innovative advice to governments and businesses around the world to support the global transition to a low carbon economy. We work closely with decision makers and implementers in key institutions in the UK and across multiple emerging and developing countries on low-carbon finance, programmes, policy and technology.
Main duties and responsibilities:
Administer and support our Microsoft Office 365 SharePoint systems
Design and develop Office 365 applications and solutions (Power Automate (Flow), Power Apps, Power BI, SharePoint Online, Dynamics CRM)
Analyse business requirements by collaborating with business users and IT Management, studying systems flow, data usage and work processes and translating them into Power Platform/ SharePoint solutions
Create and maintain technical documentation, flowcharts, layouts, diagrams etc. relating to system design
Develop and maintain expert knowledge of the use of supported applications from both the business and technical perspectives
Engage with the user community and develop strong relationships with stakeholders
Recommend and lead system process improvements and application enhancements
Work with the Business Systems Manager to establish a roadmap for application development
Key skills we are looking for:
Proven experience of supporting, developing and managing Office 365 SharePoint or Dynamics CRM, custom workflows, features and solution packages
Experience of creating and delivering Office 365 solutions using Power Automate (Flow), Power Apps and Power BI
Excellent business and system analysis skills, particularly in a support capacity
Experience in working in a small team delivering technical solutions to business requirements.
Good knowledge of application design, development, testing and architecture
Strong analytical and troubleshooting skills
Ability to manage own time to deliver activity for agreed projects
Qualifications and experience:
Required experience:
Proven track record in a similar role
Solid Microsoft Office 365 platform administration experience including troubleshooting
Solid SharePoint platform administration experience including troubleshooting and all aspects of site collection administration
Microsoft Office 365 SharePoint administration, configuration and managing changes
Desired experience:
Knowledge of Azure
Knowledge of ITIL
Knowledge of: Powershell, design and support and PowerBI
Salary & Benefits:
We offer a competitive salary and a performance based bonus. Our hours are 37.5 per week with 28 days paid holiday plus bank holidays and a generous pension scheme.
At the Carbon Trust we offer flexibility around working from home and our employees are able to work from home for half of their weekly working hours. Please talk to us at interview about the flexibility you need.
Our head office is in London, close to Blackfriars and Waterloo stations, we offer travel card loans, a cycle to work scheme, company away days and a 24-hour Employee Assistance Helpline.
Joining the Carbon Trust provides an opportunity to work alongside some of the leading practitioners in the low carbon arena so if you are excited by this opportunity and would like to join us please click the apply button to visit our application page and submit your CV and a cover letter.
We are an equal opportunities employer, value diversity in our workforce and make our decisions based on your skills and experience. We can only accept applications from those who can prove their eligibility to work in the UK. No agencies or publications.
Please be aware that due to the current situation surrounding Covid-19, interviewing and onboarding processes will take place via video conferencing.
Our client is seeking an experienced 2nd Line IT Support Helpdesk Technician to join them on what will initially be a temporary 2-3 month period however with the view to potentially become permanent. Hours of work will be Monday - Friday, 37.5 hours (ideally 9am - 5.30pm however there may be flexibility on this). Hourly rate will be based on around £29,000. Daily Tasks: To be the first point of contact for all customer interactions, showing knowledge, empathy and delivering successful communications To staff have appropriate IT facilities to enable them to perform their roles effectively To advise staff on the effective use of IT facilities to meet their business needs To maximise the reliability, availability and serviceability of IT resources and respond appropriately to meet business needs To follow and apply IT policies and procedures accordingly To liaise with 3rd parties as required To develop best practises for IT support and maintenance through experience sharing and knowledge transition To escalate IT issues as appropriate to the IT Service Desk Manager To develop an understanding of on-going developments in Information Technology To provide support to IT support reps and to end users in all aspects of IT - software, PCs, servers, networks, systems, peripherals etc To provide appropriate training to IT support reps to enable them to carry out their responsibilities To administer, develop and maintain the company's commercial and technical IT systems To develop and maintain sufficient documentation in specific areas of expertise to ensure acceptable levels of support and removing gaps within the skills matrix To effectively record and maintain all support activities within the ITSM platform aligning to internal processes and ITIL best practice To work closely and effectively with all support functions Person Specification: Relevant experience within a similar role Presentable, professional and able to get on with others ITIL foundation level or above A proven track record of delivering exceptional customer service Ability to work within a close team and working autonomously Excellent oral and written communication skills Excellent organisational skills Ability to effectively manage their day to day workload Ability to multi-task and prioritise Skills and Experience Experience supporting clients working remotely from home and offices Experience of supporting audio/visual conferencing equipment Troubleshooting of printer issues Troubleshoot user hardware issues (laptops, mobile telephony) escalate accordingly Strong experience in Windows 10 Strong experience in Office 365 (preferably including SharePoint and Microsoft Dynamics) Strong experience in ticket management and ITSM platforms Strong experience in Active Directory/Azure user/licensing administration Experience in the following technologies, Intune, AutoCAD, Adobe, Dropbox, MS Defender, Teamviewer, System Centre Configuration Manager Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Sep 14, 2021
Seasonal
Our client is seeking an experienced 2nd Line IT Support Helpdesk Technician to join them on what will initially be a temporary 2-3 month period however with the view to potentially become permanent. Hours of work will be Monday - Friday, 37.5 hours (ideally 9am - 5.30pm however there may be flexibility on this). Hourly rate will be based on around £29,000. Daily Tasks: To be the first point of contact for all customer interactions, showing knowledge, empathy and delivering successful communications To staff have appropriate IT facilities to enable them to perform their roles effectively To advise staff on the effective use of IT facilities to meet their business needs To maximise the reliability, availability and serviceability of IT resources and respond appropriately to meet business needs To follow and apply IT policies and procedures accordingly To liaise with 3rd parties as required To develop best practises for IT support and maintenance through experience sharing and knowledge transition To escalate IT issues as appropriate to the IT Service Desk Manager To develop an understanding of on-going developments in Information Technology To provide support to IT support reps and to end users in all aspects of IT - software, PCs, servers, networks, systems, peripherals etc To provide appropriate training to IT support reps to enable them to carry out their responsibilities To administer, develop and maintain the company's commercial and technical IT systems To develop and maintain sufficient documentation in specific areas of expertise to ensure acceptable levels of support and removing gaps within the skills matrix To effectively record and maintain all support activities within the ITSM platform aligning to internal processes and ITIL best practice To work closely and effectively with all support functions Person Specification: Relevant experience within a similar role Presentable, professional and able to get on with others ITIL foundation level or above A proven track record of delivering exceptional customer service Ability to work within a close team and working autonomously Excellent oral and written communication skills Excellent organisational skills Ability to effectively manage their day to day workload Ability to multi-task and prioritise Skills and Experience Experience supporting clients working remotely from home and offices Experience of supporting audio/visual conferencing equipment Troubleshooting of printer issues Troubleshoot user hardware issues (laptops, mobile telephony) escalate accordingly Strong experience in Windows 10 Strong experience in Office 365 (preferably including SharePoint and Microsoft Dynamics) Strong experience in ticket management and ITSM platforms Strong experience in Active Directory/Azure user/licensing administration Experience in the following technologies, Intune, AutoCAD, Adobe, Dropbox, MS Defender, Teamviewer, System Centre Configuration Manager Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants, whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Valuation Tribunal Service
Leman Street, London E1 8EU, UK
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
Feb 20, 2019
Full time
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do.
This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include:
Ensuring our business developments are supported by appropriate IT solutions;
providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters;
maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals;
developing expertise in IT/IS systems and acting as a resource and provider of expertise to users.
In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint.
So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services.
Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below.
Application details:
To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the job description and person specification . We need to receive this by no later than 5pm on Thursday 14 March 2019.
Please email your application documents to: recruitment@valuationtribunal.gov.uk
The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds .
Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
Sep 09, 2016
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
Sep 09, 2016
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
Sep 09, 2016
At SCC we empower our people and customers to excel and put excellence into action every single day . All our employees have the opportunity to inspire , progress and realise their ambitions . We are SCC - great things happen when we work together .
SCC is Europe's largest independent IT infrastructure and solutions business . As a Managed Services Provider of the year 2015 , we are the leading strategic partner to all major technology vendors . With over 5,000 employees across Europe , we support in excess of 5 million users across more than 50 countries . We have even won awards and are in the top 3 for UK Data Centre and Cloud Services .
Through our devotion to make IT work for our customers to improve the way they do business , there has never been a better time to join our highly effective , lean and fast moving business . As a driver of innovation , we are looking for talented individuals who aspire to achieve ; be recognised as the best in this industry and surpass expectations .
SCC makes it possible !
Overall Job Purpose:
To manage software and system testing projects and resources at all levels within the SCC IT Department. This will include software developed in-house as well as implementations of solutions developed by third parties. The role will cover functional testing, unit testing, systems testing, integration testing, regression testing, user acceptance testing, failover testing and DR testing where applicable.
It will also require the production and maintenance of testing documentation and collateral as well as the production and maintenance of system documentation as required.
Main duties of the job:
Formulation and implementation of testing strategies and tools
Management (allocation, monitoring, motivating etc.) of testing resource both within the IT department and within other areas of the business.
Coordination of testing activities throughout the project lifecycle
Preparation/review of test plans
Preparation/review of test reports
Liaising with SCC personnel and third parties to manage successful resolution or mitigation of any perceived defects
Responsibility for attaining business sign-off of testing and acceptance of software and systems into the production environment
Post-implementation testing (some out of hours work will be required)
Training and mentoring others in the production of test plans / scripts etc.
Additionally the role would include:
Production and maintenance of system documentation
Production and maintenance of DR documentation
Liaising with IT Support desks and developers to monitor and resolve release-related incidents
DR / failover testing of core applications as and when required
Performance testing of core applications as and when required
Identifying and investigating and assessing emerging tools, methodologies and technologies that may assist in the testing and quality assurance of software projects.
Ensuring a consistent and appropriate level and approach of testing across all applications
Skills, Knowledge and Experience:
Essential:
Experience with all aspects of IT and software product testing including test planning, documentation, execution, defect management and reporting
Mastery of testing methodologies, best practices and standards
Experience managing people and processes
Client / supplier-facing experience
An excellent understanding of the software development process
Excellent analytical and problem solving skills
Excellent verbal and written communication skills
Strong executive presence and ability to interact with people at all levels of the business
Time management skills ¨C the ability to work on multiple projects and activities at the same time.
Desirable:
Experience working with large Systems Integrators
Experience in testing enterprise-level applications across multiple locations and territories
Experience with Microsoft Dynamics AX
MIS Manager / IT Manager with strong ERP and food industry experience, based near Northolt - to £65k plus bonus of up to 10% and pension. This new role is to work for a food importing, manufacturing and distribution company in an exciting consumer niche market; they currently have 120 staff and have realistic plans to double in size over the next 5 years.
They are an entrepreneurial, innovative and successful company that started business in a very small way 20 years ago, and has grown into the £25 million turnover company that they are today. They have 50,000 square feet of office and factory space, they are privately owned and they attract employees who are self motivated and energised by responsibility.
Their IT technology is built around a SQL database driven, large modern ERP software solution that caters for their niche market and includes financial ledgers, sales, purchase and works orders, manufacturing, distribution, warehousing, stock control, CRM, treasury functions and monthly management accounts. Communications are the latest VOIP telephone network technology supporting a growing band of home users through Juniper VPNs for remote access.
As MIS Manager / IT Manager you will report to the Financial Controller and manage a team of 2. You will need a strong commercial understanding of the business processes of a food manufacturing and distribution company, together with an accountant's eye for detail, and as a project manager you will deliver the continuous sophistication of a MIS suite that will be fit to guide and control board members decisions as the company grows.
Key responsibilities
*Managing the development of Management Accounts formats
*Project managing all IT software, ERP and hardware innovations
*Developing MIS / BI reporting systems, using Microsoft Reporting Services, Report Builder and Excel
*Carrying out IT investment appraisals and making recommendations to the board
*Liaising with all departments to produce and manage business analysis reports
*Managing training programs for all systems and software
*Liaising with and managing all outsourced IT resources
*Improving, designing and developing all budgeting systems and processes
*Maintaining and mitigating risks to hardware, telephony, data and digital infrastructures
*Playing a key role in identifying and implementing business process improvements
Your Profile:
* Strong Accounting background
* A solid track record in managing and maintaining integrated ERP software solutions such as Dynamics NAV, SAP, Dynamics AX, Syspro, Sage 1000, Sage ERP X3, Infor, Epicor, IFS, Ross, de Facto, Oracle or similar
* Previous experience of the food industry
* Able to innovate in the development of MI systems
* Manufacturing, warehousing or distribution
* Report Writing skills (MS SQL, Excel, Reporting Services)
* Highly commercial acumen and understanding of business objectives
* Broad understanding of IT hardware and software infrastructure
* Strong personal integrity and ethical standards
* Excellent attention to detail
* Proven capacity to manage and develop people effectively
* Able to communicate to people at all levels of a business
* Energised, motivated and enthusiastic
This is a superb opportunity for an ERP and accounting specialist to be responsible for the implementation and continuing development of ERP solutions and business process management projects, and to manage a small IT department. You may well be in a similar IT Management role, or you may be working in a consulting position and looking to move to an internal end user role with no travel.
Please contact Jake King or Carolyn MacLurg at Ambis in the first instance, to find out more and to apply
Feb 21, 2016
MIS Manager / IT Manager with strong ERP and food industry experience, based near Northolt - to £65k plus bonus of up to 10% and pension. This new role is to work for a food importing, manufacturing and distribution company in an exciting consumer niche market; they currently have 120 staff and have realistic plans to double in size over the next 5 years.
They are an entrepreneurial, innovative and successful company that started business in a very small way 20 years ago, and has grown into the £25 million turnover company that they are today. They have 50,000 square feet of office and factory space, they are privately owned and they attract employees who are self motivated and energised by responsibility.
Their IT technology is built around a SQL database driven, large modern ERP software solution that caters for their niche market and includes financial ledgers, sales, purchase and works orders, manufacturing, distribution, warehousing, stock control, CRM, treasury functions and monthly management accounts. Communications are the latest VOIP telephone network technology supporting a growing band of home users through Juniper VPNs for remote access.
As MIS Manager / IT Manager you will report to the Financial Controller and manage a team of 2. You will need a strong commercial understanding of the business processes of a food manufacturing and distribution company, together with an accountant's eye for detail, and as a project manager you will deliver the continuous sophistication of a MIS suite that will be fit to guide and control board members decisions as the company grows.
Key responsibilities
*Managing the development of Management Accounts formats
*Project managing all IT software, ERP and hardware innovations
*Developing MIS / BI reporting systems, using Microsoft Reporting Services, Report Builder and Excel
*Carrying out IT investment appraisals and making recommendations to the board
*Liaising with all departments to produce and manage business analysis reports
*Managing training programs for all systems and software
*Liaising with and managing all outsourced IT resources
*Improving, designing and developing all budgeting systems and processes
*Maintaining and mitigating risks to hardware, telephony, data and digital infrastructures
*Playing a key role in identifying and implementing business process improvements
Your Profile:
* Strong Accounting background
* A solid track record in managing and maintaining integrated ERP software solutions such as Dynamics NAV, SAP, Dynamics AX, Syspro, Sage 1000, Sage ERP X3, Infor, Epicor, IFS, Ross, de Facto, Oracle or similar
* Previous experience of the food industry
* Able to innovate in the development of MI systems
* Manufacturing, warehousing or distribution
* Report Writing skills (MS SQL, Excel, Reporting Services)
* Highly commercial acumen and understanding of business objectives
* Broad understanding of IT hardware and software infrastructure
* Strong personal integrity and ethical standards
* Excellent attention to detail
* Proven capacity to manage and develop people effectively
* Able to communicate to people at all levels of a business
* Energised, motivated and enthusiastic
This is a superb opportunity for an ERP and accounting specialist to be responsible for the implementation and continuing development of ERP solutions and business process management projects, and to manage a small IT department. You may well be in a similar IT Management role, or you may be working in a consulting position and looking to move to an internal end user role with no travel.
Please contact Jake King or Carolyn MacLurg at Ambis in the first instance, to find out more and to apply
Dynamics AX Project Manager, Team Lead My Client requires an experienced AX Project Manager, someone who is autonomous and going to take this company to new levels, someone who is looking to further their career and assume the seniority that this position warrants. This is an award winning company, it is one of the most prestigious and well-established Microsoft Gold partners. Because of this, their staff consists of the most high-end and top-caliber Microsoft professionals that have unrivaled expertise and first access to the most up to date Microsoft Technologies. My client hand picks only the best of the best to join his award winning company creating a work experience that is like no other. If you think you have what it takes and can lead a team of professionals installing the newest and most advanced Microsoft AX technologies then do not hesitate, take that next step and apply today for this career changing opportunity. Join one of the leading UK AX solution providers and manage some of the most expansive AX 2012 projects in the market. This excellent, home based role is the perfect opportunity for an experienced AX professional to move into a senior project management role. My client seeks a candidate who is able to provide - Over 5 years in ERP management/ project support experience (preferably with Dynamics AX 2009/ 2012) - Experience in ERP software development and implementation project management - A diverse industry background (ideally including manufacturing/ T&L/ warehousing) - Methodical approach - Confident communication/ team leadership skills My client is a well renowned, multi-national solution provider, and is seeking an experienced, Dynamics AX Project Manager to continue the growth of their internal implementation team. Experience in managing ERP implementation is an important skill, with knowledge and working experience with Dynamics AX preferable, but not essential. A business minded IT professional is required, who has an eye for developing and improving business systems in order to improve company efficiency. Communication skills are key to the role, with the role requiring the successful candidate to guide both functional and technical teams in new and existing projects. To discuss this exciting opportunity in more detail within the Dynamics AX market, please contact Sophie Phylaktou by phone on or send your current CV to . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics/Dynamics AX opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics AX team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. or via email
Feb 21, 2016
Dynamics AX Project Manager, Team Lead My Client requires an experienced AX Project Manager, someone who is autonomous and going to take this company to new levels, someone who is looking to further their career and assume the seniority that this position warrants. This is an award winning company, it is one of the most prestigious and well-established Microsoft Gold partners. Because of this, their staff consists of the most high-end and top-caliber Microsoft professionals that have unrivaled expertise and first access to the most up to date Microsoft Technologies. My client hand picks only the best of the best to join his award winning company creating a work experience that is like no other. If you think you have what it takes and can lead a team of professionals installing the newest and most advanced Microsoft AX technologies then do not hesitate, take that next step and apply today for this career changing opportunity. Join one of the leading UK AX solution providers and manage some of the most expansive AX 2012 projects in the market. This excellent, home based role is the perfect opportunity for an experienced AX professional to move into a senior project management role. My client seeks a candidate who is able to provide - Over 5 years in ERP management/ project support experience (preferably with Dynamics AX 2009/ 2012) - Experience in ERP software development and implementation project management - A diverse industry background (ideally including manufacturing/ T&L/ warehousing) - Methodical approach - Confident communication/ team leadership skills My client is a well renowned, multi-national solution provider, and is seeking an experienced, Dynamics AX Project Manager to continue the growth of their internal implementation team. Experience in managing ERP implementation is an important skill, with knowledge and working experience with Dynamics AX preferable, but not essential. A business minded IT professional is required, who has an eye for developing and improving business systems in order to improve company efficiency. Communication skills are key to the role, with the role requiring the successful candidate to guide both functional and technical teams in new and existing projects. To discuss this exciting opportunity in more detail within the Dynamics AX market, please contact Sophie Phylaktou by phone on or send your current CV to . Nigel Frank International is the global leading Microsoft Dynamics Recruitment firm, providing the most Dynamics/Dynamics AX opportunities within the global market. Dealing with both Microsoft Gold Partners and End Users, our specific Microsoft Dynamics AX team specialise in the highest amount of exclusive live roles within the UK market, enabling us to match your requirements with a broad range of exciting opportunities. I am interested in speaking to any Dynamics candidate who is seeking their next career move, and can ensure complete confidentiality in the process. To talk further about exclusive live opportunities in the UK Dynamics market, please contact me ASAP. or via email
strong business savvy, solution oriented Project Manager with a solid 2/3 years structured project management experience (Prince 2 / PMBOK or similar) working on end to end projects that should include significant experience: -Experience delivering Enterprise Implementation of MS Dynamics AX -Working closely with senior stakeholders - building confidence, forging relationships, challenging thinking, proposing solutions -Researching, Identifying, justifying and delivering integrated business enabling IT solutions -Engaging with / managing third party providers -Delivering multiple business systems projects - preferably a mix of backend enterprise / ERP, front-end customer facing solutions and analytics This role will involve travel within the M25 area London area. This position is advertised by Nigel Frank International the global leader in Microsoft Dynamic. We deal with Microsoft partners and end users worldwide, with an unrivaled understanding in Microsoft Dynamics end to end recruitment
Feb 21, 2016
strong business savvy, solution oriented Project Manager with a solid 2/3 years structured project management experience (Prince 2 / PMBOK or similar) working on end to end projects that should include significant experience: -Experience delivering Enterprise Implementation of MS Dynamics AX -Working closely with senior stakeholders - building confidence, forging relationships, challenging thinking, proposing solutions -Researching, Identifying, justifying and delivering integrated business enabling IT solutions -Engaging with / managing third party providers -Delivering multiple business systems projects - preferably a mix of backend enterprise / ERP, front-end customer facing solutions and analytics This role will involve travel within the M25 area London area. This position is advertised by Nigel Frank International the global leader in Microsoft Dynamic. We deal with Microsoft partners and end users worldwide, with an unrivaled understanding in Microsoft Dynamics end to end recruitment
AX Support Analyst/Application Support Technician/Application Consultant/1st Line Support/2nd Line Support/ 3rd Line Support/AX2012/AX2009/Manchester/Greater Manchester Key Skills & Background; The following skills are required: - At least 2 years of First Line Dynamics Support Experience. - Microsoft certifications in the following modules; Manufacturing/Production, Finance - An understanding of AX 2009 or AX2012 The hiring manager has cleared his diary to accommodate interviews ASAP. Want to know more? Call me today to discuss how you can secure this role. Please send an email to: or call Isabella Derham on . Nigel Frank International is the leading Dynamics recruitment firm in the UK, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Dynamics professionals. By specialising solely in placing candidates in the market I have built relationships with key employers in the UK and have an unrivalled understanding of where the best opportunities and jobs are. Dynamics AX Support/Systems Support/AX Support Administrator/Greater Manchester/ Cheshire/Merseyside/Lancashire/West Yorkshire/South Yorkshire/North Yorkshire/AX Support Analyst/Application Support Technician/Application Consultant/AX2012/AX2009
Feb 21, 2016
AX Support Analyst/Application Support Technician/Application Consultant/1st Line Support/2nd Line Support/ 3rd Line Support/AX2012/AX2009/Manchester/Greater Manchester Key Skills & Background; The following skills are required: - At least 2 years of First Line Dynamics Support Experience. - Microsoft certifications in the following modules; Manufacturing/Production, Finance - An understanding of AX 2009 or AX2012 The hiring manager has cleared his diary to accommodate interviews ASAP. Want to know more? Call me today to discuss how you can secure this role. Please send an email to: or call Isabella Derham on . Nigel Frank International is the leading Dynamics recruitment firm in the UK, advertising more Dynamics jobs than any other agency. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Dynamics professionals. By specialising solely in placing candidates in the market I have built relationships with key employers in the UK and have an unrivalled understanding of where the best opportunities and jobs are. Dynamics AX Support/Systems Support/AX Support Administrator/Greater Manchester/ Cheshire/Merseyside/Lancashire/West Yorkshire/South Yorkshire/North Yorkshire/AX Support Analyst/Application Support Technician/Application Consultant/AX2012/AX2009
The Enterprise Applications Manager will provide expertise and passion for implementing, managing and supporting business processes through software applications. You will gather new requirements fitting business needs and collaborate with vendors or internal developers to deliver the best, most appropriate IT systems. Subject matter expert and application manager for key vendor applications, especially Microsoft Dynamics AX. - Software Vendor management: full lifecycle involvement from project initiation through to requirement gathering, testing, support and release. - Collaborate closely with stakeholders to meet business objectives in IT initiatives by using and accumulating in-depth knowledge of processes and products. - Own day-to-day support of systems through problem and incident management. - Administer systems through configuration management. Ideally you will have knowledge of retail systems / applications, retail functions, B2C, B2B, wholesale, etc. This position is advertised by Nigel Frank International the global leader in Microsoft Dynamic. We deal with Microsoft partners and end users worldwide, with an unrivaled understanding in Microsoft Dynamics end to end recruitment.
Feb 21, 2016
The Enterprise Applications Manager will provide expertise and passion for implementing, managing and supporting business processes through software applications. You will gather new requirements fitting business needs and collaborate with vendors or internal developers to deliver the best, most appropriate IT systems. Subject matter expert and application manager for key vendor applications, especially Microsoft Dynamics AX. - Software Vendor management: full lifecycle involvement from project initiation through to requirement gathering, testing, support and release. - Collaborate closely with stakeholders to meet business objectives in IT initiatives by using and accumulating in-depth knowledge of processes and products. - Own day-to-day support of systems through problem and incident management. - Administer systems through configuration management. Ideally you will have knowledge of retail systems / applications, retail functions, B2C, B2B, wholesale, etc. This position is advertised by Nigel Frank International the global leader in Microsoft Dynamic. We deal with Microsoft partners and end users worldwide, with an unrivaled understanding in Microsoft Dynamics end to end recruitment.