Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
IT Technician Didcot / Banbury, Oxfordshire £27,000 to £30,000 + Holiday + Local Government Pension scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot.The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Driver's license and access to a vehicle is required. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot. The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Driver's license and access to a vehicle is required Any experience in the education sector highly beneficial but not essential Reference Number: BBBH224048
Apr 17, 2024
Full time
IT Technician Didcot / Banbury, Oxfordshire £27,000 to £30,000 + Holiday + Local Government Pension scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot.The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Driver's license and access to a vehicle is required. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot. The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Driver's license and access to a vehicle is required Any experience in the education sector highly beneficial but not essential Reference Number: BBBH224048
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Apr 17, 2024
Full time
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 17, 2024
Full time
Employer Description: For more than 30 years, our Charterhouse teams have been pushing tech boundaries and exceeding expectations. For the clients we look after, this means delivering integrated technology solutions that drive their business success. Our reputation as a multi-award-winning solutions integrator of cloud, connectivity, networking, mobile and security solutions speaks for itself. Just as our solutions give our customers the freedom and assurance they need, we have made sure growth is a given - professionally and personally - so our colleagues can thrive. Pentesec, part of the Charterhouse Group, is our multi-award-winning cyber security MSSP. Providing SOC services, cyber security consultancy and training to organisations of all sizes, they deliver a range of Managed Security Services including Managed Detection and Response, Managed Firewall, Managed Intrusion Prevention and more to our customers. Our business is driven by our four company values (BOLD):. be yourself; own it; love what you do; do the right thing. Vacancy Description: setting up and troubleshooting of VPN's /NAT Routing/Rule based Policies; planning and implementation of changes following strict change control procedures; monitoring health status of gateways and reacting to issues; monitoring backup status of all managed service assets troubleshooting issues that are reported dealing with Customer inbound calls, logging tickets, assigning tickets, chasing responses through to closure; some Level 1 SOC alerts. The Apprentice will work closely with colleagues across the business, and we aim to foster a collaborative work environment for all. Desirable Skills: We are looking for candidates with: an active interest in working in Networking and Firewalls; excellent communication skills, both written and verbal; a self-starter with an ability to work productively in a remote working environment; an inquisitive approach to work, with an understanding of when to try to solve problems, when to ask questions and when to provide status updates; decent understanding in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc); experience/knowledge of the IT sector would be a plus. Personal Qualities: team player fun Attitude ability to adapt and learn fast Entry Requirements: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Benefits: a competitive Apprentice salary; a company laptop; a positive, communicative, flexible and supportive work environment, with regular feedback and reviews; monthly company updates via Teams, including strategy updates and Q&A; a working environment where active participation and input are encouraged; regular communication on a company, team and one-to-one basis; good employee benefits package (including life assurance, pension, EAP) 25 days' holiday plus birthday holiday. free Gym onsite constant interactive events within the business Future Prospects: availability to attend our next company meeting/Event, 19th/20th June 2024, and subsequent company meetings: Salary will package will grow rapidly with apprenticeship completion Chance for promotions whilst working closely with Line managers Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
IT Support Technician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal IT Support Team. His position would be great for someone looking to take a step up into their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software system updates Key skills: Active Directory Office 365 products Business Information Technology certification Full UK driving licence If this sounds interesting to you, please apply for immediate consideration! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
IT Support Technician Banbury (onsite) £28,000- £30,000 per annum (DOE) I have partnered with a leading wholesale supplier based in Banbury who are looking to expand their internal IT Support Team. His position would be great for someone looking to take a step up into their career into 1st/2nd line. Responsibilities: Providing internal support to employees New user setups/account creations Troubleshoot & diagnose hardware/software issues Work on incident cases Prioritise workload Maintenance of systems & networks Escalate unresolved cases to 2nd/3rd line Responsible for hardware & software system updates Key skills: Active Directory Office 365 products Business Information Technology certification Full UK driving licence If this sounds interesting to you, please apply for immediate consideration! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Technician Didcot / Banbury, Oxfordshire £27,000 to £30,000 + Holiday + Local Government Pension scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot.The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Driver's license and access to a vehicle is required. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot. The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Driver's license and access to a vehicle is required Any experience in the education sector highly beneficial but not essential Reference Number: BBBH224048
Apr 17, 2024
Full time
IT Technician Didcot / Banbury, Oxfordshire £27,000 to £30,000 + Holiday + Local Government Pension scheme Excellent opportunity for an IT Technician to join a prestigious Schools Trust in a stable environment offering a varied and interesting day-to-day role and long term progression opportunities. This organisation are expanding and are looking to recruit an IT Technician to join their friendly and welcoming team, who are focussed on transforming education in the local community.In this role you will provide 1st and 2nd line support, working with a range of systems and users, providing solutions to issues affecting all aspects of IT. The role will be both working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot.The ideal candidate will have experience in IT support, working with hardware and software, including installation, configuration and deployment. You will also have knowledge of networks. Driver's license and access to a vehicle is required. Any experience in the education sector is highly beneficial.This is a fantastic opportunity to join an expanding organisation in a highly varied and interesting day to day role with long term progression in an organisation that are dedicated to making a positive impact on the community. The Role: Provide 1st and 2nd line support, working with a range of systems and users Provide solutions to issues affecting all aspects of IT Working remotely via the service desk and also face-to-face on site, working between schools in Banbury and Didcot. The Person: Experience in IT Support, working with hardware and software, including installation, configuration and deployment Knowledge of networks Driver's license and access to a vehicle is required Any experience in the education sector highly beneficial but not essential Reference Number: BBBH224048
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 17, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 17, 2024
Full time
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
An M&E CAD Technician is required to join a leading and reputable consultancy based in Witney. Our client has an extensive list of completed and ongoing projects ranging from large-scale new build and refurbishment projects. Our client has high expectations of their new recruits; therefore, a successful M&E CAD Technician is most likely to display eagerness and enthusiasm for the new opportunity; interest in the practice and their ethos including the type of projects they'd be working on; a willingness to learn and take on information when needed. Day to day as an employee of this practice, you need to ensure quality of delivery when producing or updating REVIT drawings to the CAD standards as well as thorough checking and accuracy of deliverables and record documentation. This role seeks an individual who has good knowledge of Revit software and good building services experience. Our client has passion for exceptional customer service and have an impressive portfolio of long-standing relationships. M&E CAD Technician Position Overview Ensure quality of delivery when producing or updating REVIT M&E drawings to the CAD standards Ensure thorough checking and accuracy of deliverables and record documentation Produce schematic, general arrangement and detailed drawings in accordance with the relevant standards and procedures Maintain drawing records and ensuring accurate document control Communicate and collaborate with the other disciplines M&E CAD Technician Position Requirements 2 years' experience of using AutoCAD / Revit and working in a Building Services Consultancy. Understanding of the built environment and how buildings are constructed. Knowledge of M&E engineering services. Relevant qualification (HNC or above), or proven experience. Revit and BIM knowledge - desirable. Ability to work with attention to detail and accuracy. M&E CAD Technician Position Remuneration Competitive Salary £35,000 - £40,000 (DOE) 5% company pension scheme Cycle to work scheme Annual pay review 25 days annual leave + Bank Holidays Hybrid Working Other benefits discussed at interview stage Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 17, 2024
Full time
An M&E CAD Technician is required to join a leading and reputable consultancy based in Witney. Our client has an extensive list of completed and ongoing projects ranging from large-scale new build and refurbishment projects. Our client has high expectations of their new recruits; therefore, a successful M&E CAD Technician is most likely to display eagerness and enthusiasm for the new opportunity; interest in the practice and their ethos including the type of projects they'd be working on; a willingness to learn and take on information when needed. Day to day as an employee of this practice, you need to ensure quality of delivery when producing or updating REVIT drawings to the CAD standards as well as thorough checking and accuracy of deliverables and record documentation. This role seeks an individual who has good knowledge of Revit software and good building services experience. Our client has passion for exceptional customer service and have an impressive portfolio of long-standing relationships. M&E CAD Technician Position Overview Ensure quality of delivery when producing or updating REVIT M&E drawings to the CAD standards Ensure thorough checking and accuracy of deliverables and record documentation Produce schematic, general arrangement and detailed drawings in accordance with the relevant standards and procedures Maintain drawing records and ensuring accurate document control Communicate and collaborate with the other disciplines M&E CAD Technician Position Requirements 2 years' experience of using AutoCAD / Revit and working in a Building Services Consultancy. Understanding of the built environment and how buildings are constructed. Knowledge of M&E engineering services. Relevant qualification (HNC or above), or proven experience. Revit and BIM knowledge - desirable. Ability to work with attention to detail and accuracy. M&E CAD Technician Position Remuneration Competitive Salary £35,000 - £40,000 (DOE) 5% company pension scheme Cycle to work scheme Annual pay review 25 days annual leave + Bank Holidays Hybrid Working Other benefits discussed at interview stage Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
Apr 17, 2024
Full time
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
An academy based in Camberley are looking for an Infrastructure Engineer to join the team. This is a newly created role within the organisation and would also suit candidates who have previously worked as a Network Engineer or Network Manager.Please note, this role will be fully site based (no hybrid or remote working). They offer a great benefits package which includes 29 days holiday (plus bank holidays), BUPA Health and Wellbeing Cash Plan, a generous pension scheme and discounted gym membership.As the Infrastructure Engineer, reporting into the Head of IT, you will be optimising network performance and delivering IT support services to users across the organisation. You will also play a key role in supporting the delivery of major upgrades to the core network infrastructure and cloud transformation and provide your input into long-term strategy in this area.Your key responsibilities as Infrastructure Engineer will include providing 2 nd and 3 rd line support to internal and external users and managing the helpdesk system - allocating jobs to technicians. Installing, configuring and maintaining IT equipment, maintaining the network including Wi-Fi and configuring switches, managing user access including Active Directory, DHCP, DNS and Azure, firewall management (CISCO and HP) and server configurations (Windows 2012 R2 and 2016).The ideal candidate will have experience in a similar role and in addition to the above will have experience with Office 365, SharePoint, virtual environment (VMWare and Hyper-V), printer solutions (Papercut MF), anti-virus solutions including Sophos, VOIP telephone systems and CCTV and access control systems.The salary on offer is up to £36,000 per annum plus benefits package.
Apr 17, 2024
Full time
An academy based in Camberley are looking for an Infrastructure Engineer to join the team. This is a newly created role within the organisation and would also suit candidates who have previously worked as a Network Engineer or Network Manager.Please note, this role will be fully site based (no hybrid or remote working). They offer a great benefits package which includes 29 days holiday (plus bank holidays), BUPA Health and Wellbeing Cash Plan, a generous pension scheme and discounted gym membership.As the Infrastructure Engineer, reporting into the Head of IT, you will be optimising network performance and delivering IT support services to users across the organisation. You will also play a key role in supporting the delivery of major upgrades to the core network infrastructure and cloud transformation and provide your input into long-term strategy in this area.Your key responsibilities as Infrastructure Engineer will include providing 2 nd and 3 rd line support to internal and external users and managing the helpdesk system - allocating jobs to technicians. Installing, configuring and maintaining IT equipment, maintaining the network including Wi-Fi and configuring switches, managing user access including Active Directory, DHCP, DNS and Azure, firewall management (CISCO and HP) and server configurations (Windows 2012 R2 and 2016).The ideal candidate will have experience in a similar role and in addition to the above will have experience with Office 365, SharePoint, virtual environment (VMWare and Hyper-V), printer solutions (Papercut MF), anti-virus solutions including Sophos, VOIP telephone systems and CCTV and access control systems.The salary on offer is up to £36,000 per annum plus benefits package.
IT Support Engineer Crawley, West Sussex £24,000 + Company Benefits 12 Month FTC (strong potential to extend/perm thereafter) An esteemed IT Support Company is currently seeking an IT Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services. Sound interesting? Read on As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users. Responsibilities: Monitor service desk for IT issues by reviewing incoming tickets, and review progress. Supporting roll out of new applications. Installation and configuration of computer hardware O/S and applications. Oversee regular system checks and maintenance procedures to ensure alignment with optimal system functionality. Key Skills: Experience of working within a network/IT field. Good understanding of general printing, backup, antivirus, and security principles. Confident in dealing with stakeholders at all levels. Managing service desk requests through help desk systems. Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. Company Benefits: Flexible working hours 25 days holiday Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.
Apr 17, 2024
Full time
IT Support Engineer Crawley, West Sussex £24,000 + Company Benefits 12 Month FTC (strong potential to extend/perm thereafter) An esteemed IT Support Company is currently seeking an IT Technician / IT Support Engineer to join their busy service desk team. You will provide Tier 1 level IT support to resolve issues allocated by the Service Desk Manager. The successful candidate will be joining a bustling and proactive environment, contributing your expertise to the seamless operation of IT services. Sound interesting? Read on As the IT Support Engineer / IT Support Technician you will be responsible for working with all interested parties to establish effective relationships between stakeholders, including relationships between technology functions and their end users. Responsibilities: Monitor service desk for IT issues by reviewing incoming tickets, and review progress. Supporting roll out of new applications. Installation and configuration of computer hardware O/S and applications. Oversee regular system checks and maintenance procedures to ensure alignment with optimal system functionality. Key Skills: Experience of working within a network/IT field. Good understanding of general printing, backup, antivirus, and security principles. Confident in dealing with stakeholders at all levels. Managing service desk requests through help desk systems. Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. Company Benefits: Flexible working hours 25 days holiday Excellent career path with training and development opportunities Interested? Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description. At Smart Recruit IT, diversity and inclusion are at the core of our values. Join us in a journey where talent development is inclusive, and authenticity in employer branding is celebrated. Smart Recruit IT is acting as an employment agency regarding this job advertisement.
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 17, 2024
Full time
IT Field Technician Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Field Technician with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
IT TECHNICIAN OPPORTUNITY IN RUGELEY IT Technician role with experience as an IT Technician or in a similar role.Attractive benefits package£23,000 per annum Who you will be working for Our client, a school that joined a large educational trust in September 2013, has made significant progress in recent years, culminating in a 'good' Ofsted judgement in June 2023. Sponsored by a large educational trust, the school prioritises the quality of the educational experience, emphasizing creativity as the key to making connections and fostering resourcefulness in students. With a focus on individualised support, the school is committed to guiding each student towards fulfilling their potential and preparing them for the challenges of tomorrow's knowledge community. Benefits Health assured Employee assistant Programme Bike2Work scheme 25 days holiday + bank holidays Perk box Subscription Development and training opportunities for career progression Unlimited access to webinars with the National College IT Technician role As an IT technician, you'll work closely with the Regional IT Manager & Senior IT Technician to deliver exceptional IT support and customer service at the school. You'll be an integral part of the educational trust Team. Your responsibilities will include providing high-quality technical support to internal and external users, ensuring incidents and requests are logged and resolved promptly, and participating in weekly service desk reviews. You'll communicate effectively with staff until incidents or requests are resolved, escalate issues when necessary, and document fixes for common problems. Additionally, you'll prepare devices for use, offer technical advice, and continuously develop your knowledge and expertise in local and cloud-based systems, supporting others in their usage. Preferred skills and experience Maths and English GCSE to Grade C or above, (REQUIRED) Knowledge of Microsoft Windows environment, office software and other desktop products. Basic cyber security awareness. Basic understanding of General Data Protection Regulation Strong personal drive and willingness to get things done. A thorough understanding of up-to-date safeguarding requirements and best practice To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: Maths and English GCSE to Grade C or above (or equivalent), experience of working in the IT sector, Knowledge of Microsoft Office, Basic cyber security awareness.
Apr 17, 2024
Full time
IT TECHNICIAN OPPORTUNITY IN RUGELEY IT Technician role with experience as an IT Technician or in a similar role.Attractive benefits package£23,000 per annum Who you will be working for Our client, a school that joined a large educational trust in September 2013, has made significant progress in recent years, culminating in a 'good' Ofsted judgement in June 2023. Sponsored by a large educational trust, the school prioritises the quality of the educational experience, emphasizing creativity as the key to making connections and fostering resourcefulness in students. With a focus on individualised support, the school is committed to guiding each student towards fulfilling their potential and preparing them for the challenges of tomorrow's knowledge community. Benefits Health assured Employee assistant Programme Bike2Work scheme 25 days holiday + bank holidays Perk box Subscription Development and training opportunities for career progression Unlimited access to webinars with the National College IT Technician role As an IT technician, you'll work closely with the Regional IT Manager & Senior IT Technician to deliver exceptional IT support and customer service at the school. You'll be an integral part of the educational trust Team. Your responsibilities will include providing high-quality technical support to internal and external users, ensuring incidents and requests are logged and resolved promptly, and participating in weekly service desk reviews. You'll communicate effectively with staff until incidents or requests are resolved, escalate issues when necessary, and document fixes for common problems. Additionally, you'll prepare devices for use, offer technical advice, and continuously develop your knowledge and expertise in local and cloud-based systems, supporting others in their usage. Preferred skills and experience Maths and English GCSE to Grade C or above, (REQUIRED) Knowledge of Microsoft Windows environment, office software and other desktop products. Basic cyber security awareness. Basic understanding of General Data Protection Regulation Strong personal drive and willingness to get things done. A thorough understanding of up-to-date safeguarding requirements and best practice To be considered: Please apply by clicking online or emailing me directly at . For further information please call me on . By applying for this role, you give express consent for us to process & submit your application to our client in conjunction with this vacancy only. Key skills: Maths and English GCSE to Grade C or above (or equivalent), experience of working in the IT sector, Knowledge of Microsoft Office, Basic cyber security awareness.
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Apr 17, 2024
Full time
IT Support Placement Programme - No Experience Required. Are you looking to benefit from a new career in IT? Skills shortages in the IT sector is driving the need for qualified, entry-level career seekers and career changers. We have a long-standing relationship with a large national based IT contracting company who have an ongoing need for IT technicians to help them manage and facilitate their IT contracts across the UK. They work with many large organisations which include Virgin Media, RICOH, Computacentre, Fortinet and Fujitsu to name a few. Graduates from this programme will begin contract work with our IT contracting partner working as an IT Support Engineer with many of these roles then evolving into permanent positions with their clients. Companies and organisations have a real need for entry-level IT staff that can really hit the ground running with little additional training needed. This is one of the main reasons why our IT Contracting partner prefers our candidates for its clients. The best part is you do not need any prior experience in IT as we will provide you with the fully accredited training, required by our IT contracting partner. This role requires that you can drive and therefore candidates must hold a full UK drivers' licence prior to completing the training component of the programme. Training for the programme is completed online and has an estimated completion time of 8-12 weeks if you can study at least 5 hours per week. The training element is self-funded but can be spread over 10 monthly instalments. During this study period we provide full tutor support and mentoring with 1-2-1 access with a tutor if required. Students that complete the training programme are guaranteed attendance at a 5-day workshop with our IT contract partner. The aim of this is so they can assess your practical IT skills and suitability to work with them. We have a current success rate of 95% of our candidates being offered a contract after they complete this workshop. Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months. Step 1 - Accredited Online Training The first step is completing three industry internationally recognised courses from CompTIA. CompTIA qualifications are the industry standard for people looking to build careers working in IT. The training is delivered directly online by CompTIA which ensures material is both current and up to date. Training is delivered online through multimedia rich video tutorials, practice labs, presentations, and quizzes. You will be assigned an expert tutor and a career support mentor to help you throughout your training. This programme does not require you to pass the official CompTIA exams. However, our IT contracting partner does require us submit confirmation that you have achieved their own minimum standard. Therefore, you will be expected to pass an online assessment for each course studied to confirm you are ready to attend the workshop. Step 2 - 5 Day Workshop The 5-day workshop is run by our IT contracting partner. This is your chance to demonstrate to our partner that you can put theory into practice and that you would be a suitable candidate to work for them and their clients. At the end of the 5-day workshop you will told if you have been successful and then offered a contract by them. At present 95% of our candidates who complete the 5-day workshop are then offered a contract. Once you have completed the 5-day workshop we will re-imburse up to £180 towards the costs for accommodation and travel you may have incurred (subject to terms and conditions). Step 3 - Working in IT You will now begin working with our partner on your first contract. However, if for any reason you failed to pass the 5-day workshop or decided you did not wish to accept our IT contractors offer we will continue to collaborate with you through our own internal recruitment team to help you find a suitable IT position.
Title: IT Desktop SupportThe COMPANYOur client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existingteam.The ROLESupporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support. Duties will include; Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software InstallationThe CANDIDATEThe successful candidate will be an enthusiastic and likeable team player who takes pride in their work possessing; IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Salary: Depending on experience + Excellent Package PACKAGE includes;Pension Health CareLife InsuranceCritical Illness CoverAll from start dateThis role is commutable from:PeterboroughGranthamStamfordBourneMarket DeepingDeeping St JamesGlintonCorbyOundleWansfordOakhamColsterworthCorby GlenLangtoftBastonUppinghamWitteringBarnackKing's CliffeSouth WithamAlternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT SupportMana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.INAND1
Apr 17, 2024
Full time
Title: IT Desktop SupportThe COMPANYOur client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existingteam.The ROLESupporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support. Duties will include; Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software InstallationThe CANDIDATEThe successful candidate will be an enthusiastic and likeable team player who takes pride in their work possessing; IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Salary: Depending on experience + Excellent Package PACKAGE includes;Pension Health CareLife InsuranceCritical Illness CoverAll from start dateThis role is commutable from:PeterboroughGranthamStamfordBourneMarket DeepingDeeping St JamesGlintonCorbyOundleWansfordOakhamColsterworthCorby GlenLangtoftBastonUppinghamWitteringBarnackKing's CliffeSouth WithamAlternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT SupportMana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.INAND1
Job title: 1st Line Support Technician Salary: up to £29k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win10, 2008, 2012, 2016, 2019 & 2022) Installing PCs / upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/ Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Previous experience working for an MSP or Software house would be desirable Team player Keen to learn Confident communicating over the phone
Apr 17, 2024
Full time
Job title: 1st Line Support Technician Salary: up to £29k + Bonuses Location : Wymondham My client is a driven and successful company, and they are looking for a 1st line support Technician to join their team. This role requires someone who is process orientated, effective and has the ability to build rapport with their clients. They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role. The ideal candidate will be someone who is a team player and a good sense of humour. Responsibilities: Support for PCs and servers remotely and on-site (Win10, 2008, 2012, 2016, 2019 & 2022) Installing PCs / upgrading software Administration of IP phone systems Supporting customer applications Setting up email accounts and website hosting Support for Mac's remotely and on-site Technical skills: Anti-Virus, Disk Space, Memory/CPU, Office 365 Management, VPN Issues Connectivity/ Wi-Fi Troubleshooting, Active Directory, Service Cancellations IT Solutions & Project Work Attributes: Previous experience working for an MSP or Software house would be desirable Team player Keen to learn Confident communicating over the phone