Our client is a global and innovative leader dedicated to enhancing the automotive experience for motorists, technicians, and commercial vehicle specialists. With a heritage in high-specification trade products, they continually push the boundaries of technology to deliver high-performance solutions. Due to natural growth, we have an exciting opportunity for an experienced Demand Planner to join a proactive and highly successful supply chain team. You will be responsible for; collating information, inputting data to generate sales forecasts which will become part of the wider sales targets and budgets. Looking at stock and product cover, working with suppliers, both internal and external stakeholders. You will be managing open to buy schedules, purchase orders and supporting with wider analytical projects. You must have previous experience within an analytical, demand planning capacity and have knowledge with advanced Excel including use of VLOOKUPS, Pivot Tables, Conditional Formatting, Macros, Data Validation and a solid knowledge of formulas such as Trim. You will be part of a friendly team who offer a hybrid working pattern, long-term career and development opportunities and a competitive salary with additional benefits such as 25 days holiday + BH, Pension, health vouchers etc. If you come from a supply chain, FMCG background and have the experience and relevant skills to deliver within his role. Please send us your CV today. Our client is actively recruiting and looking to schedule first stage interviews week commencing 11th March 2024. Key Responsibilities: Create reliable demand plans for various product categories, ensuring inventory aligns with company DIO targets. Analyse and challenge sales forecasts, utilizing ERP system data and Excel models to assess historical trends. Place timely purchase orders with suppliers, considering lead times and freight timings. Manage open orders, collaborating with factory partners to optimize cash flow and meet service level targets. Organize routines for order expediting, ensuring supplier manufacturing aligns with agreed-upon timelines. Utilize open-to-buy models to maintain target DIO levels and follow company guidelines for approvals. Key Competencies/Attributes: 3+ years of experience in demand planning roles. Advanced systems and Excel experience. Experience with Aurora or SAP Strong analytical skills to make sense of high volumes of data. Excellent communication and interpersonal skills. Self-motivated with a passion for driving continuous improvement. Thorough knowledge of the company, its products, and processes. Experienced in a fast-paced organization. Excellent time management and decision-making skills. We are unable to respond to all applications, if you haven't had a response within 5 days, please note your CV has not been shortlisted.
Mar 29, 2024
Full time
Our client is a global and innovative leader dedicated to enhancing the automotive experience for motorists, technicians, and commercial vehicle specialists. With a heritage in high-specification trade products, they continually push the boundaries of technology to deliver high-performance solutions. Due to natural growth, we have an exciting opportunity for an experienced Demand Planner to join a proactive and highly successful supply chain team. You will be responsible for; collating information, inputting data to generate sales forecasts which will become part of the wider sales targets and budgets. Looking at stock and product cover, working with suppliers, both internal and external stakeholders. You will be managing open to buy schedules, purchase orders and supporting with wider analytical projects. You must have previous experience within an analytical, demand planning capacity and have knowledge with advanced Excel including use of VLOOKUPS, Pivot Tables, Conditional Formatting, Macros, Data Validation and a solid knowledge of formulas such as Trim. You will be part of a friendly team who offer a hybrid working pattern, long-term career and development opportunities and a competitive salary with additional benefits such as 25 days holiday + BH, Pension, health vouchers etc. If you come from a supply chain, FMCG background and have the experience and relevant skills to deliver within his role. Please send us your CV today. Our client is actively recruiting and looking to schedule first stage interviews week commencing 11th March 2024. Key Responsibilities: Create reliable demand plans for various product categories, ensuring inventory aligns with company DIO targets. Analyse and challenge sales forecasts, utilizing ERP system data and Excel models to assess historical trends. Place timely purchase orders with suppliers, considering lead times and freight timings. Manage open orders, collaborating with factory partners to optimize cash flow and meet service level targets. Organize routines for order expediting, ensuring supplier manufacturing aligns with agreed-upon timelines. Utilize open-to-buy models to maintain target DIO levels and follow company guidelines for approvals. Key Competencies/Attributes: 3+ years of experience in demand planning roles. Advanced systems and Excel experience. Experience with Aurora or SAP Strong analytical skills to make sense of high volumes of data. Excellent communication and interpersonal skills. Self-motivated with a passion for driving continuous improvement. Thorough knowledge of the company, its products, and processes. Experienced in a fast-paced organization. Excellent time management and decision-making skills. We are unable to respond to all applications, if you haven't had a response within 5 days, please note your CV has not been shortlisted.
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 29, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 29, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 29, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 29, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 29, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Project Manager At Zenzero we re looking for an Agile, experienced IT Project Manager with a background in Managed Service Provider (MSP) environments to join our London based team. As an IT Project Manager you will be responsible for overseeing and managing the successful execution of IT projects, ensuring timely delivery, and maintaining exceptional client satisfaction. The ideal candidate will have a deep understanding of IT infrastructure, strong project management skills, and the ability to collaborate effectively with cross-functional teams. This role can be summarised in 5 headings: Project Planning and Execution develop and coordinate project plans, keeping stakeholders up to speed on the project status. Client Engagement and Relationship Management - Serve as the primary point of contact for clients, ensuring effective communication and building strong relationships. Team Leadership and Collaboration - Lead and motivate cross-functional teams, including IT professionals, engineers, and technicians, to achieve project goals. Quality Assurance and Risk Management - Ensure project deliverables meet quality standards and client expectations. Continuous Improvement - Continuously enhance project management methodologies and processes to optimise efficiency and effectiveness. Our ideal candidate will have: Extensive knowledge of Agile methodology. Experience in delivering project work to clients. Experience of working with clients to build requirements for Data and Development work. Experience in working with the Microsoft Power Platform. Understanding commercial attributes and working to a budget based on time and effort. Excellent leadership, communication, and interpersonal skills. A commitment to excellence. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them.They are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, Technology and Ikea products Access to a range of discounts and loyalty schemes Discounted gym membership This is a Hybrid role with 3 days a week from our London office.
Mar 29, 2024
Full time
Project Manager At Zenzero we re looking for an Agile, experienced IT Project Manager with a background in Managed Service Provider (MSP) environments to join our London based team. As an IT Project Manager you will be responsible for overseeing and managing the successful execution of IT projects, ensuring timely delivery, and maintaining exceptional client satisfaction. The ideal candidate will have a deep understanding of IT infrastructure, strong project management skills, and the ability to collaborate effectively with cross-functional teams. This role can be summarised in 5 headings: Project Planning and Execution develop and coordinate project plans, keeping stakeholders up to speed on the project status. Client Engagement and Relationship Management - Serve as the primary point of contact for clients, ensuring effective communication and building strong relationships. Team Leadership and Collaboration - Lead and motivate cross-functional teams, including IT professionals, engineers, and technicians, to achieve project goals. Quality Assurance and Risk Management - Ensure project deliverables meet quality standards and client expectations. Continuous Improvement - Continuously enhance project management methodologies and processes to optimise efficiency and effectiveness. Our ideal candidate will have: Extensive knowledge of Agile methodology. Experience in delivering project work to clients. Experience of working with clients to build requirements for Data and Development work. Experience in working with the Microsoft Power Platform. Understanding commercial attributes and working to a budget based on time and effort. Excellent leadership, communication, and interpersonal skills. A commitment to excellence. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them.They are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, Technology and Ikea products Access to a range of discounts and loyalty schemes Discounted gym membership This is a Hybrid role with 3 days a week from our London office.
Logic Resourcing Group
Stoke-on-trent, Staffordshire
We're recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you'll be an integral part of the team and you'll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you'll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to 'get stuck in' Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday - 08:30am - 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Mar 29, 2024
Full time
We're recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you'll be an integral part of the team and you'll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you'll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to 'get stuck in' Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday - 08:30am - 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Here at Elevation Recruitment Group we are pleased to be partnering exclusively with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. Site based role Monday to Friday license & own vehicle require as some potential travel My client is seeking a talented and motivated individual to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. You will have the opportunity to work with cutting-edge technologies and gain valuable experience in a fast-paced environment! Key Duties & Responsibilities: Respond to incoming support requests via phone, email, or ticketing system in a timely manner Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide step-by-step guidance and instructions to clients for problem resolution Escalate complex issues to the appropriate support teams when necessary Document all support interactions and resolutions accurately in our ticketing system Proactively identify trends or recurring issues and recommend solutions to prevent future occurrences Assist with the setup and configuration of new hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1st Line Support Technician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals Proficiency in PC builds, upgrades, and configurations Familiarity with printer maintenance and troubleshooting Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users Ability to diagnose and resolve technical issues independently or with minimal supervision Familiarity with ticketing systems and IT service management best practices Relevant certifications, such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent, are a plus If you are passionate about technology and enjoy helping others solve technical challenges, we want to hear from you!
Mar 28, 2024
Full time
Here at Elevation Recruitment Group we are pleased to be partnering exclusively with one of our key clients in Sheffield as they look to recruit a 1st line Support Technician. Site based role Monday to Friday license & own vehicle require as some potential travel My client is seeking a talented and motivated individual to join their team as a 1st Line Support Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. You will have the opportunity to work with cutting-edge technologies and gain valuable experience in a fast-paced environment! Key Duties & Responsibilities: Respond to incoming support requests via phone, email, or ticketing system in a timely manner Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide step-by-step guidance and instructions to clients for problem resolution Escalate complex issues to the appropriate support teams when necessary Document all support interactions and resolutions accurately in our ticketing system Proactively identify trends or recurring issues and recommend solutions to prevent future occurrences Assist with the setup and configuration of new hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1st Line Support Technician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals Proficiency in PC builds, upgrades, and configurations Familiarity with printer maintenance and troubleshooting Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users Ability to diagnose and resolve technical issues independently or with minimal supervision Familiarity with ticketing systems and IT service management best practices Relevant certifications, such as CompTIA A+, Microsoft Certified Professional (MCP), or equivalent, are a plus If you are passionate about technology and enjoy helping others solve technical challenges, we want to hear from you!
Job Title: ERP / Software Support Technician Location: Diss Cooper Lomaz has partnered with a business based just outside of Diss to source an ERP / Software Support Technician to join their team. This is a full-time permanent role where you will be joining an established IT team to provide onsite support. Role Overview: You will be providing 1st line support relating to the company's software and you will be the first point of contact relating to all IT issues. The successful candidate will need to deliver outstanding customer service to their colleagues as these may not be technically minded. Role Responsibilities: Be the first point of contact for all IT-related issues Provide 1st Line support relating to the company's Software, Hardware and ERP system Assist the wider IT team in the support of the company's Infrastructure, Networks and Servers. Monitor IT systems and report any potential issues or faults that may arise Required Skills: Clear and effective communication and customer service Experience working with ERPs in an IT role Desire and passion to build a career within IT. Experience working in a service desk or 1st line support role Due to the location of this role, access to your vehicle where you can get to the office daily is required. Want to know more about the role? APPLY TODAY!
Mar 28, 2024
Full time
Job Title: ERP / Software Support Technician Location: Diss Cooper Lomaz has partnered with a business based just outside of Diss to source an ERP / Software Support Technician to join their team. This is a full-time permanent role where you will be joining an established IT team to provide onsite support. Role Overview: You will be providing 1st line support relating to the company's software and you will be the first point of contact relating to all IT issues. The successful candidate will need to deliver outstanding customer service to their colleagues as these may not be technically minded. Role Responsibilities: Be the first point of contact for all IT-related issues Provide 1st Line support relating to the company's Software, Hardware and ERP system Assist the wider IT team in the support of the company's Infrastructure, Networks and Servers. Monitor IT systems and report any potential issues or faults that may arise Required Skills: Clear and effective communication and customer service Experience working with ERPs in an IT role Desire and passion to build a career within IT. Experience working in a service desk or 1st line support role Due to the location of this role, access to your vehicle where you can get to the office daily is required. Want to know more about the role? APPLY TODAY!
An experienced Senior IT Service Desk Engineer with at least 4 years of experience in a similar role is needed to join our team at EastQuayIT, a leading Managed Service Provider based in North Shields, on a full-time basis. As the role requires some site based work, a Full UK manual driving licence is required. As a Managed Service Provider (MSP) based in North Shields we support companies across the UK with their IT equipment and provide cloud services, communications, and a range of related services. You will be joining our existing team and using your skills and experience to increase our technical capabilities. To succeed in this role, you will have a passion for IT and for providing excellent customer service, with a willingness to go the extra mile and a minimum of 4 years of professional experience in a similar role. This is an excellent opportunity to progress your career with a well-established company! About the Role As a senior engineer, you will deal with complex tickets other members of the team are unable to, provide internal support via documentation and training, assist in occasional project work, and attend site visits across the Northeast and further where an enhanced level of technical expertise is required. A company vehicle will be provided for these situations, and flexibility for working hours will be required occasionally to ensure work is completed before leaving the site (especially in the event of a major service-affecting incident). This role will be full-time, working 37.5 hours per week in a shift pattern between 07:30 and 18:00. You will be based in our North Shields office. Required Skills: Knowledge of VMWare ESXi / vSphere management Knowledge of Hyper-v MS365 administration of Exchange Online, SharePoint Online, Entra ID and Intune VOIP phone provisioning, call routing, and sound quality troubleshooting Good understanding of file / sharing permissions Advanced networking knowledge - IPv4, VLANs, NAT, Proxy etc. The right mindset to understand how a whole site fits together, from internet connection to routers, switches, and servers Excellent remote troubleshooting abilities, including providing verbal instructions when remote tools are unavailable Great communication skills, founded in being a good listener, to explain issues to stakeholders of all levels while avoiding jargon and complex terminology Full UK manual driving license Quick, accurate typing and good use of spelling and grammar Experience diagnosing and resolving complex technical issues Desirable Skills: Experience working for a managed service provider (MSP) or similar IT support business Experience with a remote monitoring and management tool (such as Datto RMM) Professional IT certifications such as ITILv4, Microsoft MCP, MCSA or MCSE, CompTIA Network+, etc Client experience certifications such as Helpdesk Habits, etc Experience with our key vendors such as Microsoft, Google, Sonicwall, 3CX, Sophos, Acronis, Draytek and Unifi Benefits: 20 days holiday, plus bank holidays and never work your birthday Bonus scheme paid every 6 months BUPA private medical care Use of a company vehicle Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Service Desk IT Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Technician, IT Service Desk Engineer, IT Support Engineer, 2nd Line, 3rd Line, may also be considered for this role.
Mar 28, 2024
Full time
An experienced Senior IT Service Desk Engineer with at least 4 years of experience in a similar role is needed to join our team at EastQuayIT, a leading Managed Service Provider based in North Shields, on a full-time basis. As the role requires some site based work, a Full UK manual driving licence is required. As a Managed Service Provider (MSP) based in North Shields we support companies across the UK with their IT equipment and provide cloud services, communications, and a range of related services. You will be joining our existing team and using your skills and experience to increase our technical capabilities. To succeed in this role, you will have a passion for IT and for providing excellent customer service, with a willingness to go the extra mile and a minimum of 4 years of professional experience in a similar role. This is an excellent opportunity to progress your career with a well-established company! About the Role As a senior engineer, you will deal with complex tickets other members of the team are unable to, provide internal support via documentation and training, assist in occasional project work, and attend site visits across the Northeast and further where an enhanced level of technical expertise is required. A company vehicle will be provided for these situations, and flexibility for working hours will be required occasionally to ensure work is completed before leaving the site (especially in the event of a major service-affecting incident). This role will be full-time, working 37.5 hours per week in a shift pattern between 07:30 and 18:00. You will be based in our North Shields office. Required Skills: Knowledge of VMWare ESXi / vSphere management Knowledge of Hyper-v MS365 administration of Exchange Online, SharePoint Online, Entra ID and Intune VOIP phone provisioning, call routing, and sound quality troubleshooting Good understanding of file / sharing permissions Advanced networking knowledge - IPv4, VLANs, NAT, Proxy etc. The right mindset to understand how a whole site fits together, from internet connection to routers, switches, and servers Excellent remote troubleshooting abilities, including providing verbal instructions when remote tools are unavailable Great communication skills, founded in being a good listener, to explain issues to stakeholders of all levels while avoiding jargon and complex terminology Full UK manual driving license Quick, accurate typing and good use of spelling and grammar Experience diagnosing and resolving complex technical issues Desirable Skills: Experience working for a managed service provider (MSP) or similar IT support business Experience with a remote monitoring and management tool (such as Datto RMM) Professional IT certifications such as ITILv4, Microsoft MCP, MCSA or MCSE, CompTIA Network+, etc Client experience certifications such as Helpdesk Habits, etc Experience with our key vendors such as Microsoft, Google, Sonicwall, 3CX, Sophos, Acronis, Draytek and Unifi Benefits: 20 days holiday, plus bank holidays and never work your birthday Bonus scheme paid every 6 months BUPA private medical care Use of a company vehicle Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Service Desk IT Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Technician, IT Service Desk Engineer, IT Support Engineer, 2nd Line, 3rd Line, may also be considered for this role.
IT Support Technician Derby + Midlands Travel Permanent £25,000 - £28,000 (DOE) IT Support Technician needed for a field-based role providing IT technical support to customer sites across the Midlands region. A chance to join an established IT Managed Services business with a reliable track record spanning 20+ years. Start ideally in March/April 2024. Key experience + responsibilities will include: Must have a full UK driving licence + reliable access to a vehicle (all business mileage will be paid). Supporting customer sites in Derby + with regular travel to other customer sites in the Midlands. Diagnosing / resolving IT issues to 2nd line level, delivering service requests + monitoring IT systems to ensure maximum service availability. The Person: logical, problem-solver, attention to detail, organised, proactive + excellent customer-facing skills. Tech Environment: Windows Server, Office 365, Desktop PCs, Active Directory (AD), MS Exchange, DNS/DHCP, Group Policies, LAN/WAN, Networks, Routers. Benefits include: Pension + Extra Days' Holiday on your Birthday + Healthcare + Annual Bonus + More.
Mar 28, 2024
Full time
IT Support Technician Derby + Midlands Travel Permanent £25,000 - £28,000 (DOE) IT Support Technician needed for a field-based role providing IT technical support to customer sites across the Midlands region. A chance to join an established IT Managed Services business with a reliable track record spanning 20+ years. Start ideally in March/April 2024. Key experience + responsibilities will include: Must have a full UK driving licence + reliable access to a vehicle (all business mileage will be paid). Supporting customer sites in Derby + with regular travel to other customer sites in the Midlands. Diagnosing / resolving IT issues to 2nd line level, delivering service requests + monitoring IT systems to ensure maximum service availability. The Person: logical, problem-solver, attention to detail, organised, proactive + excellent customer-facing skills. Tech Environment: Windows Server, Office 365, Desktop PCs, Active Directory (AD), MS Exchange, DNS/DHCP, Group Policies, LAN/WAN, Networks, Routers. Benefits include: Pension + Extra Days' Holiday on your Birthday + Healthcare + Annual Bonus + More.
IT Support Consultant Up to £35,000 DOE We are looking for a suitably experienced person for the role of IT Support Consultant with our IT & Telecoms client. This is a hybrid role being based out of their office in Glasgow, at customer their customers premises, and also from your own home where you can work remotely from. We are looking for an experienced technician who has supported o365 users and who ideally also has some experience of providing recommendations on technical solutions and builds. This role would be suited to an IT technician who has previously worked within an MSP environment and who would enjoy the varied aspect that this role will bring, from providing your main duties of 2nd and 3rd line technical support , to also accompanying sales colleagues at meetings with customers to help provide a more technical insight if required. Applicants must have a driving licence as solo travelling to and from client premises is also required and you will have access to a company vehicle for this. Duties will include: Providing end-user support both remotely and on-site Supporting the sales teams in the recommendation of suitable products and services which will provide genuine benefit to customers Attending customer meetings alongside commercial colleagues and answering technical questions in regard to propositions that have been put forward Supporting in the creation of quotes Providing technical support through the onboarding of new customer products Keeping customers regularly updated, keeping them informed of incident progress, notifying them of impending changes or agreed outages Escalating service or project issues that cannot be completed within agreed service level timeframes Completing scheduled tickets in a timely manner Updating customer documentation on the CRM Experience required: Two years+ experience as an IT Engineer working within a Managed Service Provider environment Have supported the full o365 suite End point manager experience Network troubleshooting skills with routers, firewalls, switches, and WAN connectivity Strong working knowledge of Microsoft server products including Microsoft Server, Hyper-V, Microsoft Exchange Mobile Device Management solution experience Desirable - Associate or professional certifications (Microsoft, Security, Networking) Advantageous - Experience of N-able, Exclaimer and Mimecast Advantageous - Cisco Meraki, Ubiquity and SonicWALL firewalls Advantageous - Experience of virtualisation technologies Core Competencies: Exceptional communication skills The ability to work in a team and communicate effectively Customer facing experience Flexible in approach to resolving customer issues Product and service awareness Understanding of support tools, techniques and how technology is used to provide IT services Self-motivated, with the ability to work in a fast-paced environment and deal with change or pressure when it arises Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided and please also provide your CV in Word format. Please note that due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression.
Mar 28, 2024
Full time
IT Support Consultant Up to £35,000 DOE We are looking for a suitably experienced person for the role of IT Support Consultant with our IT & Telecoms client. This is a hybrid role being based out of their office in Glasgow, at customer their customers premises, and also from your own home where you can work remotely from. We are looking for an experienced technician who has supported o365 users and who ideally also has some experience of providing recommendations on technical solutions and builds. This role would be suited to an IT technician who has previously worked within an MSP environment and who would enjoy the varied aspect that this role will bring, from providing your main duties of 2nd and 3rd line technical support , to also accompanying sales colleagues at meetings with customers to help provide a more technical insight if required. Applicants must have a driving licence as solo travelling to and from client premises is also required and you will have access to a company vehicle for this. Duties will include: Providing end-user support both remotely and on-site Supporting the sales teams in the recommendation of suitable products and services which will provide genuine benefit to customers Attending customer meetings alongside commercial colleagues and answering technical questions in regard to propositions that have been put forward Supporting in the creation of quotes Providing technical support through the onboarding of new customer products Keeping customers regularly updated, keeping them informed of incident progress, notifying them of impending changes or agreed outages Escalating service or project issues that cannot be completed within agreed service level timeframes Completing scheduled tickets in a timely manner Updating customer documentation on the CRM Experience required: Two years+ experience as an IT Engineer working within a Managed Service Provider environment Have supported the full o365 suite End point manager experience Network troubleshooting skills with routers, firewalls, switches, and WAN connectivity Strong working knowledge of Microsoft server products including Microsoft Server, Hyper-V, Microsoft Exchange Mobile Device Management solution experience Desirable - Associate or professional certifications (Microsoft, Security, Networking) Advantageous - Experience of N-able, Exclaimer and Mimecast Advantageous - Cisco Meraki, Ubiquity and SonicWALL firewalls Advantageous - Experience of virtualisation technologies Core Competencies: Exceptional communication skills The ability to work in a team and communicate effectively Customer facing experience Flexible in approach to resolving customer issues Product and service awareness Understanding of support tools, techniques and how technology is used to provide IT services Self-motivated, with the ability to work in a fast-paced environment and deal with change or pressure when it arises Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided and please also provide your CV in Word format. Please note that due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression.
We re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you ll be an integral part of the team and you ll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you ll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to get stuck in Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday 08:30am 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Mar 28, 2024
Full time
We re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you ll be an integral part of the team and you ll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you ll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to get stuck in Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday 08:30am 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Position: Field Technician Suitable for: Field Technician or Patient Homecare Support Administrator Location: Hybrid Liverpool/Homebased Duration: 12 Month FTC Salary: Up to £23,000 DoE Please note that unfortunately, our client is unable to offer sponsorship Our client is a valued provider of technology solutions for the provision of out-of-hospital technological support, and they are looking to add a Field Technician to their growing team. This is a face-to-face contact role, so candidates should have the necessary skills to maintain a warm friendly atmosphere. The role is 37.5 hours per week working between 8am 8pm Mon Sun. The role will be split between 2 people so the team would look to manage the rota so each person would alternate weekends. They are looking for people more Merseyside and Cheshire based due to the travel between sites, however, in between visits to sites there is the potential to do some of their tasks from home, but most of the work will be out visiting different sites. Experience/Attributes : The Field Technician should be skilled in customer services and: An interest and good understanding of IT applications will be required (although relevant training will be provided) Be friendly and approachable Communication is key in this role; you must be able to articulate yourself clearly and have good patience with the patients Professional and well presented as this is a customer-facing position You will be expected to work with a get the job done attitude to meet the demands of contractual SLA s Patient availability may result in different combinations of hours typically between 8am and 8pm You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment This is a field-based role and you must have a driving licence and full access to a vehicle to apply The Role: The role of the Field Technician will include, but not be limited to the following: You will be trained to install the appropriate Android and iOS-based technology in patients properties and deliver the appropriate training to the patient in their home or care home. You will also be required to deliver stock and training to clinicians The role will predominantly be based in the Cheshire & Merseyside region Typical service visit tasks are: Setting up equipment in patients home/care home Delivery of equipment to hospital virtual ward teams Training the use of equipment and relevant peripherals to patients and clinicians (BP monitor, SPO2 Oximeter, Scales, Thermometer etc) Tracking location and status of stock through relevant IT systems Basic service calls for routine issues Maintenance of Software and Hardware supporting upgrades and ongoing development As a technology company they are constantly developing new and existing products for both hardware and software. You will be expected to report patient, clinician and employee feedback to support development The Field Technician full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.
Mar 28, 2024
Full time
Position: Field Technician Suitable for: Field Technician or Patient Homecare Support Administrator Location: Hybrid Liverpool/Homebased Duration: 12 Month FTC Salary: Up to £23,000 DoE Please note that unfortunately, our client is unable to offer sponsorship Our client is a valued provider of technology solutions for the provision of out-of-hospital technological support, and they are looking to add a Field Technician to their growing team. This is a face-to-face contact role, so candidates should have the necessary skills to maintain a warm friendly atmosphere. The role is 37.5 hours per week working between 8am 8pm Mon Sun. The role will be split between 2 people so the team would look to manage the rota so each person would alternate weekends. They are looking for people more Merseyside and Cheshire based due to the travel between sites, however, in between visits to sites there is the potential to do some of their tasks from home, but most of the work will be out visiting different sites. Experience/Attributes : The Field Technician should be skilled in customer services and: An interest and good understanding of IT applications will be required (although relevant training will be provided) Be friendly and approachable Communication is key in this role; you must be able to articulate yourself clearly and have good patience with the patients Professional and well presented as this is a customer-facing position You will be expected to work with a get the job done attitude to meet the demands of contractual SLA s Patient availability may result in different combinations of hours typically between 8am and 8pm You will be required to undergo a full disclosure and barring service (DBS) check before commencement of employment This is a field-based role and you must have a driving licence and full access to a vehicle to apply The Role: The role of the Field Technician will include, but not be limited to the following: You will be trained to install the appropriate Android and iOS-based technology in patients properties and deliver the appropriate training to the patient in their home or care home. You will also be required to deliver stock and training to clinicians The role will predominantly be based in the Cheshire & Merseyside region Typical service visit tasks are: Setting up equipment in patients home/care home Delivery of equipment to hospital virtual ward teams Training the use of equipment and relevant peripherals to patients and clinicians (BP monitor, SPO2 Oximeter, Scales, Thermometer etc) Tracking location and status of stock through relevant IT systems Basic service calls for routine issues Maintenance of Software and Hardware supporting upgrades and ongoing development As a technology company they are constantly developing new and existing products for both hardware and software. You will be expected to report patient, clinician and employee feedback to support development The Field Technician full job description is available on request To apply : Please follow the online application process and upload your CV, in Word format Please note : You must be eligible to work in the UK for your application to be considered ( sorry, our client is unable to offer sponsorship ). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing please call or e-mail the office and someone will help you / get back to you.
An experienced Senior IT Service Desk Engineer with at least 4 years of experience in a similar role is needed to join our team at EastQuayIT, a leading Managed Service Provider based in North Shields, on a full-time basis. As the role requires some site based work, a Full UK manual driving licence is required. As a Managed Service Provider (MSP) based in North Shields we support companies across the UK with their IT equipment and provide cloud services, communications, and a range of related services. You will be joining our existing team and using your skills and experience to increase our technical capabilities. To succeed in this role, you will have a passion for IT and for providing excellent customer service, with a willingness to go the extra mile and a minimum of 4 years of professional experience in a similar role. This is an excellent opportunity to progress your career with a well-established company! About the Role As a senior engineer, you will deal with complex tickets other members of the team are unable to, provide internal support via documentation and training, assist in occasional project work, and attend site visits across the Northeast and further where an enhanced level of technical expertise is required. A company vehicle will be provided for these situations, and flexibility for working hours will be required occasionally to ensure work is completed before leaving the site (especially in the event of a major service-affecting incident). This role will be full-time, working 37.5 hours per week in a shift pattern between 07:30 and 18:00. You will be based in our North Shields office. Required Skills: Knowledge of VMWare ESXi / vSphere management Knowledge of Hyper-v MS365 administration of Exchange Online, SharePoint Online, Entra ID and Intune VOIP phone provisioning, call routing, and sound quality troubleshooting Good understanding of file / sharing permissions Advanced networking knowledge IPv4, VLANs, NAT, Proxy etc. The right mindset to understand how a whole site fits together, from internet connection to routers, switches, and servers Excellent remote troubleshooting abilities, including providing verbal instructions when remote tools are unavailable Great communication skills, founded in being a good listener, to explain issues to stakeholders of all levels while avoiding jargon and complex terminology Full UK manual driving license Quick, accurate typing and good use of spelling and grammar Experience diagnosing and resolving complex technical issues Desirable Skills: Experience working for a managed service provider (MSP) or similar IT support business Experience with a remote monitoring and management tool (such as Datto RMM) Professional IT certifications such as ITILv4, Microsoft MCP, MCSA or MCSE, CompTIA Network+, etc Client experience certifications such as Helpdesk Habits, etc Experience with our key vendors such as Microsoft, Google, Sonicwall, 3CX, Sophos, Acronis, Draytek and Unifi Benefits: 20 days holiday, plus bank holidays and never work your birthday Bonus scheme paid every 6 months BUPA private medical care Use of a company vehicle Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Service Desk IT Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Technician, IT Service Desk Engineer, IT Support Engineer, 2nd Line, 3rd Line, may also be considered for this role.
Mar 28, 2024
Full time
An experienced Senior IT Service Desk Engineer with at least 4 years of experience in a similar role is needed to join our team at EastQuayIT, a leading Managed Service Provider based in North Shields, on a full-time basis. As the role requires some site based work, a Full UK manual driving licence is required. As a Managed Service Provider (MSP) based in North Shields we support companies across the UK with their IT equipment and provide cloud services, communications, and a range of related services. You will be joining our existing team and using your skills and experience to increase our technical capabilities. To succeed in this role, you will have a passion for IT and for providing excellent customer service, with a willingness to go the extra mile and a minimum of 4 years of professional experience in a similar role. This is an excellent opportunity to progress your career with a well-established company! About the Role As a senior engineer, you will deal with complex tickets other members of the team are unable to, provide internal support via documentation and training, assist in occasional project work, and attend site visits across the Northeast and further where an enhanced level of technical expertise is required. A company vehicle will be provided for these situations, and flexibility for working hours will be required occasionally to ensure work is completed before leaving the site (especially in the event of a major service-affecting incident). This role will be full-time, working 37.5 hours per week in a shift pattern between 07:30 and 18:00. You will be based in our North Shields office. Required Skills: Knowledge of VMWare ESXi / vSphere management Knowledge of Hyper-v MS365 administration of Exchange Online, SharePoint Online, Entra ID and Intune VOIP phone provisioning, call routing, and sound quality troubleshooting Good understanding of file / sharing permissions Advanced networking knowledge IPv4, VLANs, NAT, Proxy etc. The right mindset to understand how a whole site fits together, from internet connection to routers, switches, and servers Excellent remote troubleshooting abilities, including providing verbal instructions when remote tools are unavailable Great communication skills, founded in being a good listener, to explain issues to stakeholders of all levels while avoiding jargon and complex terminology Full UK manual driving license Quick, accurate typing and good use of spelling and grammar Experience diagnosing and resolving complex technical issues Desirable Skills: Experience working for a managed service provider (MSP) or similar IT support business Experience with a remote monitoring and management tool (such as Datto RMM) Professional IT certifications such as ITILv4, Microsoft MCP, MCSA or MCSE, CompTIA Network+, etc Client experience certifications such as Helpdesk Habits, etc Experience with our key vendors such as Microsoft, Google, Sonicwall, 3CX, Sophos, Acronis, Draytek and Unifi Benefits: 20 days holiday, plus bank holidays and never work your birthday Bonus scheme paid every 6 months BUPA private medical care Use of a company vehicle Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Service Desk IT Engineer, 2nd Line Support Engineer, 3rd Line Support Engineer, Technician, IT Service Desk Engineer, IT Support Engineer, 2nd Line, 3rd Line, may also be considered for this role.
Senior Traffic Installations Technician When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The Senior Traffic Installation Engineer will be responsible for installing traffic signals, including the installation and wiring of controllers, ancillary equipment and highways systems. This is a remote working opportunity, where you will be onsite 5 days a week. What you'll do: Carry out installation of Traffic and associated signal equipment Carry out testing of signal equipment Install cables and joints Wire cables at top caps and controllers to an agreed specification Carry out on site risk assessments and follow method statements Attend Team brief / Toolbox talks as required Ensure test equipment, PPE and Vehicle are all compliant with up to date certification as required. Who you are: We are looking for a Senior Traffic Engineer who has full proficiency in a range of technical processes or procedures through job-related training and considerable work experience, who completes a variety of a typical assignments who has experience working in the Traffic or a similar industry, who can work under pressure and to tight deadlines. Strong communication skills alongside a customer focused attitude are essential. Key requirements: Fully accredited sector 8 Full Driving Licence Previous experience in a similar role. What we offer: A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: 33 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent Click here for Telent Video!
Mar 28, 2024
Full time
Senior Traffic Installations Technician When you join our Engineering Team at Telent, you'll be empowered to innovate and drive common solutions, working closely with technical experts who are proud of the impact their work makes. Come join a high-performing team doing complex and critical work. Help build and keep the nation's critical infrastructure connected and protected 24/7. The Senior Traffic Installation Engineer will be responsible for installing traffic signals, including the installation and wiring of controllers, ancillary equipment and highways systems. This is a remote working opportunity, where you will be onsite 5 days a week. What you'll do: Carry out installation of Traffic and associated signal equipment Carry out testing of signal equipment Install cables and joints Wire cables at top caps and controllers to an agreed specification Carry out on site risk assessments and follow method statements Attend Team brief / Toolbox talks as required Ensure test equipment, PPE and Vehicle are all compliant with up to date certification as required. Who you are: We are looking for a Senior Traffic Engineer who has full proficiency in a range of technical processes or procedures through job-related training and considerable work experience, who completes a variety of a typical assignments who has experience working in the Traffic or a similar industry, who can work under pressure and to tight deadlines. Strong communication skills alongside a customer focused attitude are essential. Key requirements: Fully accredited sector 8 Full Driving Licence Previous experience in a similar role. What we offer: A career at Telent can span sectors, roles, technologies and customers giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone be themselves and to thrive at work. The additional benefits with this role: 33 days holiday, including public holidays, plus the option to buy or sell five days each year Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent Click here for Telent Video!
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
Mar 28, 2024
Full time
ARE YOU THE ONE? Are you looking for short-term work with an immediate start? If so, this could be the role for you! We're recruiting a team of Product Technicians to upgrade of the latest software release on Samsung devices across various locations in the UK. You'll be supporting mobile retail stores across a territory, so you'll need a driving license and access to your own vehicle (don't worry - milage expenses will be paid!) We're looking for tech savvy individuals that can learn and retain knowledge quickly, with the ability to work independently to hit targets. WHAT YOU'LL BE UP TO SOFTWARE UPGRADES Get hands on with the latest devices in store, conducting software updates on each mobile device across the Samsung range Ensure each device has a full install of the latest software Software updates can take between 60-90 minutes per device COMPLIANCE CHECKS Check that the software has been correctly installed Accurately report on software upgrade completion Software updates are tracked centrally, and completion targets will be reported on daily CALL FILE COVERAGE Visit stores on your call file accurately, ensuring you achieve your target number of upgrades per day ARE YOU OUR PERFECT PARTNER? You're a quick learner, able to retain knowledge You're someone who is tech savvy and understands how to install mobile software updates You're trustworthy, with the ability to work independently You're patient and dedicated to completing each upgrade successfully You're target driven - with a willingness to get the job done You're friendly, confident with an engaging approach You're flexible and adaptable You've got a full UK driving license, willing to travel long distances when required WHAT YOU CAN EXPECT FROM US Competitive Salary: £100 per day Performance Bonus: £25 per day, paid on campaign completion Mileage Expenses Lunch Expenses Perkbox (Rewards Portal) Development Opportunities- our teams have historically moved from area roles into all manner of other jobs! WHO ARE WE? We're Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world's most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do. At the heart of our agency are our ETHIC values - and we're on a mission to work with individuals who share and believe in them.
REQ ID: 123024 JOB TITLE: Climatic Test Engineer SALARY: £38,700 - £48,000 POSTING END DATE: 19/03/24 - 02/04/24 LOCATION: Gaydon We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers. WHAT TO EXPECT You will be responsible for conducting vehicle test activity against method and simulation standards that meet the needs of the customer engineers. As a test engineer, you will need to be aware of the facility's capabilities and limitations and advise engineering appropriately. You will be responsible for the data generated through your periods of operation; you will therefore be conversant with the correct use of the necessary instrumentation. You will assist with the general maintenance and upgrades to facilities as a subject matter expert. Your knowledge of Climatic Simulation in a wind tunnel or static environments will be continually developed in conjunction with the rest of the team, ultimately improving test standards to our simulation and capabilities. Current operation of the Climatic Laboratory is on a 2 shifts double day pattern. Key Accountabilities and Responsibilities • Operating JLR Wind Tunnels and static climatic chambers at Gaydon, UK. • Operating water ingress test facility and assisting with wade test, car wash, jet wash, and monsoon testing of the full vehicle or system. • Troubleshooting instrumentation and rigs • Performing data integrity checks. • Demonstrate ownership of test facility - cleanliness, start-up, shutdown, preventative maintenance, vehicle setup, logging utilisation, setting up and de-prep, test samples safely, accurately, and without error • Interacting with our Engineering team to deliver high-quality test results. • Working jointly with technicians with the preparation of the test property and de-prep test vehicles. • Ensuring safe operation and complying with H&S and quality guidelines and best practices. WHAT YOU'LL NEED Knowledge, Skills and Experience • A practical hands-on approach to quickly diagnose issues and identify resolution. • An appreciation of heat transfer, thermodynamics, fluid mechanics, and aerodynamics, most importantly a willingness to learn new skills, we are looking for people that can develop. • Knowledge of instrumentation, calibration requirements, data acquisition, • Chassis dyno operation would help but not essential. • Collaborating with engineers on correlation and validation testing • Project management techniques and experience. • Conversant and proficient I.T. skills, Word, Excel etc • Ideally a Bachelor's degree in automotive, Mechanical, Electrical, or Aerospace Engineering. • Experience in climatic wind tunnel operations would be an advantage • Working within a technical team. • System engineering knowledge. • Familiar with electronics and networking. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
Mar 28, 2024
Full time
REQ ID: 123024 JOB TITLE: Climatic Test Engineer SALARY: £38,700 - £48,000 POSTING END DATE: 19/03/24 - 02/04/24 LOCATION: Gaydon We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers. WHAT TO EXPECT You will be responsible for conducting vehicle test activity against method and simulation standards that meet the needs of the customer engineers. As a test engineer, you will need to be aware of the facility's capabilities and limitations and advise engineering appropriately. You will be responsible for the data generated through your periods of operation; you will therefore be conversant with the correct use of the necessary instrumentation. You will assist with the general maintenance and upgrades to facilities as a subject matter expert. Your knowledge of Climatic Simulation in a wind tunnel or static environments will be continually developed in conjunction with the rest of the team, ultimately improving test standards to our simulation and capabilities. Current operation of the Climatic Laboratory is on a 2 shifts double day pattern. Key Accountabilities and Responsibilities • Operating JLR Wind Tunnels and static climatic chambers at Gaydon, UK. • Operating water ingress test facility and assisting with wade test, car wash, jet wash, and monsoon testing of the full vehicle or system. • Troubleshooting instrumentation and rigs • Performing data integrity checks. • Demonstrate ownership of test facility - cleanliness, start-up, shutdown, preventative maintenance, vehicle setup, logging utilisation, setting up and de-prep, test samples safely, accurately, and without error • Interacting with our Engineering team to deliver high-quality test results. • Working jointly with technicians with the preparation of the test property and de-prep test vehicles. • Ensuring safe operation and complying with H&S and quality guidelines and best practices. WHAT YOU'LL NEED Knowledge, Skills and Experience • A practical hands-on approach to quickly diagnose issues and identify resolution. • An appreciation of heat transfer, thermodynamics, fluid mechanics, and aerodynamics, most importantly a willingness to learn new skills, we are looking for people that can develop. • Knowledge of instrumentation, calibration requirements, data acquisition, • Chassis dyno operation would help but not essential. • Collaborating with engineers on correlation and validation testing • Project management techniques and experience. • Conversant and proficient I.T. skills, Word, Excel etc • Ideally a Bachelor's degree in automotive, Mechanical, Electrical, or Aerospace Engineering. • Experience in climatic wind tunnel operations would be an advantage • Working within a technical team. • System engineering knowledge. • Familiar with electronics and networking. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-
Mar 28, 2024
Full time
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-