Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Apr 17, 2024
Full time
My client, an International law firm based in London, are looking for an information security operational analyst to join their growing team. This role would require you to be in the office 3 days per week (2 from home). The hiring manager would also like someone from a legal or Financial Services/Banking background and a CISSP and/or MSC in Information Security is a MUST. Role and Responsibilities (this is a broad but not exhaustive list): Monitor computer networks for security issues Investigate security breaches and other cybersecurity incidents Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs Document security breaches and assess the damage they cause / Policy reviews Work with the security team and the wider IT team and external security partners to perform tests and uncover network vulnerabilities Fix detected vulnerabilities to maintain a high-security standard Stay current on IT security trends and news / Vendor security assessments Develop company-wide best practices for security / Network / Software / WIFI / Cloud / Messaging etc Assist in performing penetration testing / Monitoring and recording Risk and assessment Help colleagues install security software and understand information security best practice. Research security enhancements and make recommendations to management Stay up to date on information technology trends and security standards Qualifications and Experience: About the Information Security Operational Analyst role: The role of the Security Analyst will implement information security related tasks and focused on support and delivery, as advised and requested by the Head of Information Security (CISO). There are two streams of the organisational structure, Policy & Compliance and Operations. The skill set required for each is somewhat similar. However, will depend on what the candidate's experience preference and aptitude, aligned to educational and professional qualifications. Bachelor's degree in computer science or related field Certified Information Systems Security Professional (CISSP) or a MSC in Information Security is a must Certified Information Systems Auditor (CISA), or ISO Lead Auditor or Implementer qualification would be desirable for the role Experience in information security or related field Experience with computer network penetration testing and techniques Understanding of firewalls, proxies, SIEM, antivirus, and IDPS concepts Ability to identify and mitigate network vulnerabilities and explain how to avoid them Understanding of patch management with the ability to deploy patches in a timely manner while understanding business impact A general background in working within IT, preferably within an Infrastructure or Application support/management role. Demonstrable experience facilitating IT Control audit activities. With Relevant IT Security or Information Risk Management qualifications (Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA , or ISO Lead Auditor or Implementer qualification, would be advantages for the role and desirable. Experience working with large and extended Operational and Engineering teams Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Apr 17, 2024
Full time
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
Apr 17, 2024
Full time
Leading e-commerce client now requires a Technical Business Analyst to work with various scrum teams and stakeholders in shaping their Digital Products.The Business Analyst will have extensive experience working on web/mobile applications and will assist in defining key requirements and acceptance criteria to deliver rich, responsive transactional applications across multiple devices and highly transactional microservices to support our client's architecture.The role: Evaluate and document how systems integrate and data flows between different architectural layers. Define as-is/to-be processes. Write high level epics and break them down into stories with acceptance criteria for each story. Gather technical/non-technical requirements while working with third party suppliers. Assist scrum teams to continuously refine and size the backlog. Talk to an array of stakeholders to gather requirements, definition and elaboration. About you: Experience working as a Business Analyst within e-commerce transactional architecture. Strong understanding of Infrastructure/Data/engineering/DevOps etc. Experience working on Digital Projects (Web/mobile applications) Essential: Experience working with microservices and APIs - Ability to understand how APIs work and how to test them, understand requests and responses and experience with Postman, SOAP UI, SwaggerAPI or similar tools. Experience writing epics, business user stories and tasks in an Agile team environment for front and backend teams. This is a 12-month contract opportunity that provides a daily rate of £550 Outside IR35.In terms of office location, this role is based in Central London with 1 day per week in our clients' offices and the rest remote.If you are an Agile Technical Business Analyst with strong API testing experience, please apply.
London Fire Brigade, one of the largest public sector organisations based in London are looking to recruit an ICT Infrastructure Analyst to join their team. The role is for an initial 3-month contract with a view for further extensions if all goes well. The role is based on 12 hours shift patterns 4 shifts and 4 shifts off. (2 days will be 7am -7pm followed by 2 nights 7pm - 7am then will have 4 days off). Full time based in the office due to the nature of the role and the office is based just outside South Wimbledon Station. Pay rate: £29.21 per hour PAYE or £37.42 per hour Umbrella Job Purpose: The ICT Infrastructure Analyst will help support the delivery of high-quality ICT services is crucial to the efficient, effective and economic achievement of the Brigade's key purpose. In particular, certain ICT systems such as the Brigade Mobilising system and infrastructure, ICT Data suite and associated infrastructure and the Brigade network all have a direct bearing on the Brigade's ability to provide efficient firefighting, rescue and fire prevention services to the people of London. Principal accountabilities: To work as part of a team ensuring that an efficient 'Operations Support' service is provided at all times; to allocate work and determine priorities; providing guidance in current and correct operational practice. To carry out the duties of the post in line with the Brigade's agreed policies in particular its Equality Strategy; Attendance Management and Heath and Safety. To conduct the team's business in an efficient, effective and economic manner at all times to secure Value for Money in the provision of services whilst complying with the Brigades' Standing Orders and other procedural requirements. To provide for the day to day performance of an 'efficient' and 'effective' 24/7 Operations Support function. Specifically, this will involve being responsible on a day to day basis for the monitoring of the authorities mobilising system, network and server infrastructure. To deal with a broad range of exception and error conditions, making decisions as necessary about the way to resolve them, bearing in mind the need to maintain the highest possible availability. To carry out and instigate improvements to operational and fault logging procedures ensuring that all faults are logged and resolved in an efficient and timely manner. To assist in the research and drafting of new or updated procedures. To assist and advise users and other staff on the installation of equipment and the correct approach to take in resolving problems, using experience and technical understanding of the systems involved, ensuring that all relevant documentation is up to date and complete and producing additional documentation where necessary. To take an active role in planning the operational aspects of new or enhanced systems including any operational acceptance tests. To ensure that physical security is adhered to within the computer operations areas. To co-ordinate planned preventative housekeeping duties and maintenance procedures on all defined systems ensuring that they are carried out as scheduled and in accordance with the Brigade Request for Change procedure. Due to the nature of the role, applicants with second line IT support experience would have the required skill set to be able to carry out the role. If you have the required skill set and experience apply now for immediate consideration.
Apr 17, 2024
Full time
London Fire Brigade, one of the largest public sector organisations based in London are looking to recruit an ICT Infrastructure Analyst to join their team. The role is for an initial 3-month contract with a view for further extensions if all goes well. The role is based on 12 hours shift patterns 4 shifts and 4 shifts off. (2 days will be 7am -7pm followed by 2 nights 7pm - 7am then will have 4 days off). Full time based in the office due to the nature of the role and the office is based just outside South Wimbledon Station. Pay rate: £29.21 per hour PAYE or £37.42 per hour Umbrella Job Purpose: The ICT Infrastructure Analyst will help support the delivery of high-quality ICT services is crucial to the efficient, effective and economic achievement of the Brigade's key purpose. In particular, certain ICT systems such as the Brigade Mobilising system and infrastructure, ICT Data suite and associated infrastructure and the Brigade network all have a direct bearing on the Brigade's ability to provide efficient firefighting, rescue and fire prevention services to the people of London. Principal accountabilities: To work as part of a team ensuring that an efficient 'Operations Support' service is provided at all times; to allocate work and determine priorities; providing guidance in current and correct operational practice. To carry out the duties of the post in line with the Brigade's agreed policies in particular its Equality Strategy; Attendance Management and Heath and Safety. To conduct the team's business in an efficient, effective and economic manner at all times to secure Value for Money in the provision of services whilst complying with the Brigades' Standing Orders and other procedural requirements. To provide for the day to day performance of an 'efficient' and 'effective' 24/7 Operations Support function. Specifically, this will involve being responsible on a day to day basis for the monitoring of the authorities mobilising system, network and server infrastructure. To deal with a broad range of exception and error conditions, making decisions as necessary about the way to resolve them, bearing in mind the need to maintain the highest possible availability. To carry out and instigate improvements to operational and fault logging procedures ensuring that all faults are logged and resolved in an efficient and timely manner. To assist in the research and drafting of new or updated procedures. To assist and advise users and other staff on the installation of equipment and the correct approach to take in resolving problems, using experience and technical understanding of the systems involved, ensuring that all relevant documentation is up to date and complete and producing additional documentation where necessary. To take an active role in planning the operational aspects of new or enhanced systems including any operational acceptance tests. To ensure that physical security is adhered to within the computer operations areas. To co-ordinate planned preventative housekeeping duties and maintenance procedures on all defined systems ensuring that they are carried out as scheduled and in accordance with the Brigade Request for Change procedure. Due to the nature of the role, applicants with second line IT support experience would have the required skill set to be able to carry out the role. If you have the required skill set and experience apply now for immediate consideration.
Global Employee Benefits Data Analyst (Captive Clients) Do you want to be part of a key growth area in our Global Benefits team? Do you want to work in a dynamic international team with great rewards and flexibility? The Captive Data Analyst will use data insights to support and guide our Global Benefits Consultants and Underwriters in advising clients on the insured benefit plans in their captive portfolio. We are looking for a candidate who has a good technical understanding of insured employee benefits (Life, Accident, Disability and Medical) and is happy to review large data sets in excel. This is a hybrid role providing the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon's Captive Consulting business within our Global Benefits team is a key growth area for our firm. As a data analyst you will directly contribute to supporting our growing client base in this area. You will be working with dedicated employee benefit captive specialists and join our fantastic team within Global Benefits. Key responsibilities will include: Coordinating with providers to ensure timely delivery of their reports; Reviewing provider reports for accuracy, raise queries and ensure any corrections are made; Coordinating in-country colleagues in their role of local employee benefit advisers/brokers leveraging their knowledge to help your understanding of a client's data; Work with our consulting teams to ensure high-quality and timely delivery of portfolio insights and analysis to our clients; Measuring and reporting Aon's performance against objectives agreed with the client; Supporting our consultants with the management of larger strategic accounts and bespoke projects including feasibility studies and detailed insight into medical plan performance; Working closely with our EB underwriters to analyse scheme and/or performance trends; Taking a role in internal initiatives aimed at driving efficiency, improving client experience, and building our team infrastructure. How this opportunity is different We will provide you with the opportunities to work with some of the largest and most complex organisations in the world as you partner with a diverse group of clients to address their employee benefits challenges. You will receive internal training to support your development as a subject matter expert and will work collaboratively with our extensive network of strategic leaders, global consultants and local broking teams. This is an opportunity to be part of a team with ambitious growth targets and develop your career within Aon as part of that growth. Skills and experience that will lead to success Analytical, able to interpret data with good numerical and problem-solving skills; Working knowledge of differing types of employee benefits (e.g. pension, risk benefits, medical); Good knowledge of all Microsoft packages mainly Outlook, Excel and Powerpoint; Excellent written and report writing skills and an engaging verbal communication style; Be able to work independently and as part of a team; Supporting mindset to assist senior consultants to deliver; Demonstrate experience in managing multiple projects and driving them to conclusion; Organised approach to managing various, competing workstreams; Results-orientated, accustomed at setting high standards and working in a demanding environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Apr 17, 2024
Full time
Global Employee Benefits Data Analyst (Captive Clients) Do you want to be part of a key growth area in our Global Benefits team? Do you want to work in a dynamic international team with great rewards and flexibility? The Captive Data Analyst will use data insights to support and guide our Global Benefits Consultants and Underwriters in advising clients on the insured benefit plans in their captive portfolio. We are looking for a candidate who has a good technical understanding of insured employee benefits (Life, Accident, Disability and Medical) and is happy to review large data sets in excel. This is a hybrid role providing the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon's Captive Consulting business within our Global Benefits team is a key growth area for our firm. As a data analyst you will directly contribute to supporting our growing client base in this area. You will be working with dedicated employee benefit captive specialists and join our fantastic team within Global Benefits. Key responsibilities will include: Coordinating with providers to ensure timely delivery of their reports; Reviewing provider reports for accuracy, raise queries and ensure any corrections are made; Coordinating in-country colleagues in their role of local employee benefit advisers/brokers leveraging their knowledge to help your understanding of a client's data; Work with our consulting teams to ensure high-quality and timely delivery of portfolio insights and analysis to our clients; Measuring and reporting Aon's performance against objectives agreed with the client; Supporting our consultants with the management of larger strategic accounts and bespoke projects including feasibility studies and detailed insight into medical plan performance; Working closely with our EB underwriters to analyse scheme and/or performance trends; Taking a role in internal initiatives aimed at driving efficiency, improving client experience, and building our team infrastructure. How this opportunity is different We will provide you with the opportunities to work with some of the largest and most complex organisations in the world as you partner with a diverse group of clients to address their employee benefits challenges. You will receive internal training to support your development as a subject matter expert and will work collaboratively with our extensive network of strategic leaders, global consultants and local broking teams. This is an opportunity to be part of a team with ambitious growth targets and develop your career within Aon as part of that growth. Skills and experience that will lead to success Analytical, able to interpret data with good numerical and problem-solving skills; Working knowledge of differing types of employee benefits (e.g. pension, risk benefits, medical); Good knowledge of all Microsoft packages mainly Outlook, Excel and Powerpoint; Excellent written and report writing skills and an engaging verbal communication style; Be able to work independently and as part of a team; Supporting mindset to assist senior consultants to deliver; Demonstrate experience in managing multiple projects and driving them to conclusion; Organised approach to managing various, competing workstreams; Results-orientated, accustomed at setting high standards and working in a demanding environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
Apr 17, 2024
Full time
1st Line Support Technician My client, a Manufacturing Company are looking to welcome a 1st Line Support Technician to their close-knit IT Team! Covering first line duties you will be looking after the staff within the company assisting with any hardware issues, technical issues and looking after the warehouses handheld devices, printers, label printers and scanners. Daily Responsibilities: Promptly resolving IT support tickets, encompassing tasks such as Managing network user accounts and group policies. Handling antivirus software and ensuring compliance with Acceptable Use policies. Managing various access methods including Wireless, Remote, VPN, guest, and third-party. Maintaining Microsoft Office, Exchange 365, and Adobe Creative Cloud user accounts and licenses. Supporting business applications such as ERP and web solutions. Updating the assets register. Managing door identification cards and face recognition entry systems. Providing first-line support and assisting with Infrastructure tasks like backups, printers, terminals, and virtual server administration. Key Skills: Prior experience in an IT Support Desk setting. Proficiency in Windows 10/11, Server 2012, 2016, 2019 Standard, and Hyper-V Systems. Ability to manage tickets efficiently in a service desk environment. Familiarity with LAN, DHCP, and DNS concepts. Knowledge of printers and barcode scanners. Experience in creating and editing users in Active Directory and Azure AD. Proficient in Exchange Admin 365 tasks. Desired Experience: Experience of working with Dynamics NAV (Not essential) Experience of working with WMS systems (Not essential) Experience of working within a small IT team. If you are in search of your next step and feel like this is an opportunity you could be interested in APPLY. Alternatively, if you would like to find out some more about the role don't hesitate to give me a call! Location: Birmingham, Dudley, Stourbridge, West Bromwich, Rowley Regis, Oldbury, Brierley Hill, Wednesbury, Walsall, Wolverhampton. Key Words: 1st Line, First Line, IT Technician, IT Engineer, 1st Line Analyst, 1st Line Technician, 1st Line Support, First Line Support, Office 365, Printers, Active Directory, MDM, ERP.
First Line IT Helpdesk Analyst, 22,000 - 24,500, Romsey, Hampshire A local IT support and services provider, providing first class IT support, infrastructure and networking services and support to South Coast companies require a First Line IT Helpdesk support analyst to join their friendly and passionate IT helpdesk team as they are growing. The office is based near Romsey in a rural location with free parking, good views and a place to go for a lunchtime walk. There is professional development with certifications, training and more technical career development. The job is for a customer service desk technician to efficiently resolve support issues and oversee escalations with support from the IT Helpdesk Manager, ensuring minimal disruption to their clients and maintaining exceptional levels of customer service. Responsibilities include resolving incidents, assigning tickets for escalation, managing third-party supplier tickets, timely reporting of escalations to the Helpdesk Manager, assisting in achieving SLAs, providing internal technical support, translating technical knowledge for clients, understanding business impact, and aiding in version/change updates. Your background will need some customer service experience, with proficiency in ticketing platforms with an awareness and interest in IT systems such as troubleshooting the Office 365 suite. Strong verbal and written communication skills are vital, alongside confidence in phone interactions. Being adept in troubleshooting, customer service, with a proactive and helpful attitude. Collaboration in a small team requires friendliness, dependability, and calmness, while traits like active listening, diplomacy, and a commitment to learning are highly valued. Office hours are 0830 to 1700 and there is no on-call or out of hours working. Come and join a friendly, professional and supportive local company with a great business model and culture.
Apr 17, 2024
Full time
First Line IT Helpdesk Analyst, 22,000 - 24,500, Romsey, Hampshire A local IT support and services provider, providing first class IT support, infrastructure and networking services and support to South Coast companies require a First Line IT Helpdesk support analyst to join their friendly and passionate IT helpdesk team as they are growing. The office is based near Romsey in a rural location with free parking, good views and a place to go for a lunchtime walk. There is professional development with certifications, training and more technical career development. The job is for a customer service desk technician to efficiently resolve support issues and oversee escalations with support from the IT Helpdesk Manager, ensuring minimal disruption to their clients and maintaining exceptional levels of customer service. Responsibilities include resolving incidents, assigning tickets for escalation, managing third-party supplier tickets, timely reporting of escalations to the Helpdesk Manager, assisting in achieving SLAs, providing internal technical support, translating technical knowledge for clients, understanding business impact, and aiding in version/change updates. Your background will need some customer service experience, with proficiency in ticketing platforms with an awareness and interest in IT systems such as troubleshooting the Office 365 suite. Strong verbal and written communication skills are vital, alongside confidence in phone interactions. Being adept in troubleshooting, customer service, with a proactive and helpful attitude. Collaboration in a small team requires friendliness, dependability, and calmness, while traits like active listening, diplomacy, and a commitment to learning are highly valued. Office hours are 0830 to 1700 and there is no on-call or out of hours working. Come and join a friendly, professional and supportive local company with a great business model and culture.
Senior Threat Intelligence Analyst About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Senior Cyber Threat Intelligence Analyst, you will be responsible for the day-today delivery of Cyber Threat Intelligence to clients spanning multiple industries, as well as leadership and coaching of junior analysts, and ongoing development of our service. This is a hands-on role and requires both a broad technical knowledge of Cyber Security, as well as specific focused knowledge of CTI tools and processes. Knowledge and/or experience of modern IT Systems, particularly Microsoft solutions and network infrastructure is advantageous. Responsibilities: Proactively research and analyse emerging cyber threats, malware variants, and attacker Tactics, Techniques, and Procedures (TTPs) from various open and closed sources, including threat intelligence feeds, dark web monitoring, and open-source reporting. Develop and maintain comprehensive threat intelligence reports and briefings tailored for technical and non-technical audiences, translating complex information into actionable insights for informed decision-making. Lead or participate in incident response activities, including investigation, analysis of evidence, and collaboration with other teams like IT operations and forensics. Conduct advanced threat hunting to proactively identify hidden threats within the organisation's network, utilising advanced tools and techniques. Participate in vulnerability management activities, collaborating with the vulnerability management team to prioritise and remediate critical vulnerabilities identified through intelligence gathering and risk assessments. Contribute to the development and implementation of comprehensive security policies and procedures to strengthen the organisation's overall cyber defence posture. Stay up to date with the latest cyber security trends and developments through continuous learning and participation in industry conferences and training programs. Mentor and support junior cyber security analysts within the team. Analyse large volumes of complex data from security tools, logs, and incident reports to identify potential threats and assess their risk level. Professional Experience: Demonstrable understanding of the Cybersecurity Ecosystem and Infrastructure Technologies (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS). Experience in secured cloud architectures (Azure, AWS, or similar) and engineering solutions. An understanding of operating systems and their programming interfaces such as UNIX Shell and PowerShell. Experience with scripting languages (Python, Bash) and familiarity with APIs beneficial. An awareness of cyber security related standards and regulations, for example, NIST, CIS, ISO 27001 and PCI DSS. Experience leading teams and providing deputy support to Management. Experience designing a service, reviewing effectiveness of services, procurement, or business project work. Qualifications: One or more of the following industry certifications: SANS301/SANS401/FOR578, Crest CRTIA/CCTIM, Security+, or similar. Ideally a BSc or MSc in Cyber Security, preferably including modules on Ethical Hacking, Digital Forensics, Information Security or Threat Intelligence Please note you need to be eligible to undergo the Security Clearance process for this position. This means you will need to be a British national with 5 years residency in the UK. Click here for the list of benefits. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Apr 17, 2024
Full time
Senior Threat Intelligence Analyst About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Senior Cyber Threat Intelligence Analyst, you will be responsible for the day-today delivery of Cyber Threat Intelligence to clients spanning multiple industries, as well as leadership and coaching of junior analysts, and ongoing development of our service. This is a hands-on role and requires both a broad technical knowledge of Cyber Security, as well as specific focused knowledge of CTI tools and processes. Knowledge and/or experience of modern IT Systems, particularly Microsoft solutions and network infrastructure is advantageous. Responsibilities: Proactively research and analyse emerging cyber threats, malware variants, and attacker Tactics, Techniques, and Procedures (TTPs) from various open and closed sources, including threat intelligence feeds, dark web monitoring, and open-source reporting. Develop and maintain comprehensive threat intelligence reports and briefings tailored for technical and non-technical audiences, translating complex information into actionable insights for informed decision-making. Lead or participate in incident response activities, including investigation, analysis of evidence, and collaboration with other teams like IT operations and forensics. Conduct advanced threat hunting to proactively identify hidden threats within the organisation's network, utilising advanced tools and techniques. Participate in vulnerability management activities, collaborating with the vulnerability management team to prioritise and remediate critical vulnerabilities identified through intelligence gathering and risk assessments. Contribute to the development and implementation of comprehensive security policies and procedures to strengthen the organisation's overall cyber defence posture. Stay up to date with the latest cyber security trends and developments through continuous learning and participation in industry conferences and training programs. Mentor and support junior cyber security analysts within the team. Analyse large volumes of complex data from security tools, logs, and incident reports to identify potential threats and assess their risk level. Professional Experience: Demonstrable understanding of the Cybersecurity Ecosystem and Infrastructure Technologies (e.g. firewall logs, network security tools, malware detonation devices, proxies, IPS/IDS). Experience in secured cloud architectures (Azure, AWS, or similar) and engineering solutions. An understanding of operating systems and their programming interfaces such as UNIX Shell and PowerShell. Experience with scripting languages (Python, Bash) and familiarity with APIs beneficial. An awareness of cyber security related standards and regulations, for example, NIST, CIS, ISO 27001 and PCI DSS. Experience leading teams and providing deputy support to Management. Experience designing a service, reviewing effectiveness of services, procurement, or business project work. Qualifications: One or more of the following industry certifications: SANS301/SANS401/FOR578, Crest CRTIA/CCTIM, Security+, or similar. Ideally a BSc or MSc in Cyber Security, preferably including modules on Ethical Hacking, Digital Forensics, Information Security or Threat Intelligence Please note you need to be eligible to undergo the Security Clearance process for this position. This means you will need to be a British national with 5 years residency in the UK. Click here for the list of benefits. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 17, 2024
Full time
Summary We are currently recruiting for an Information Security Analyst to join our team and play a key role in risk and compliance, driving change and awareness, assisting with security requirements, supporting the information security framework and assisting business-wide colleagues to find the right solution for them and the National Trust. This is a great opportunity for an individual who is looking to make their next step up in their security career and advance their skills and experience with a major charitable organisation that will offer development and career progression. What it's like to work here Reporting to the Information Security Manager, you'll be providing assurance of the completeness and effectiveness of security controls across the National Trust's businesses and be a proactive advocate of information security good practice with respect to GRC (Governance, Risk and Compliance). You'll understand the security risks that the Trust may face and what controls are needed, where vulnerabilities have been found. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing We expect the role holder to provide information security advice and apply best practices to drive awareness, assist with the implementation, monitoring and assurance reviews of IT security controls and manage the policy development lifecycle. You'll ensure that strong relationships are built with key business and IT stakeholders and work with stakeholders to propose and agree security remediation. You'll undertake due diligence of new suppliers and technology solutions by performing risk assessments and supplier reviews and support the security awareness and training activities, ensuring it engages employees and volunteers to understand and adopt the principles in the manner which they work. You'll demonstrate security continuous improvement in ways to engage and communicate to key stakeholders. Who we're looking for You can view the full role profile for this role in the document attached, this is just to provide a full picture of what is possible in this role, we'd love to hear from you if you have: A wealth of experience of working as part of a team, supporting all members of the team when needed but also capable of being independently motivated, self-sufficient, and able to multitask. Excellent communication skills, written and verbal, including the ability to communicate with people with varying levels of technical knowledge. The ability to challenge effectively and provide well thought out justification and reasoning - with alternative recommendations, as appropriate. A strong working understanding of Data Protection and GDPR, information security management frameworks such as ISO/IEC 27001 and NIST; and PCI DSS. A proven background of working in an information security GRC capacity with broad and solid understanding of information security concepts and risks. A recognised certification to CompTIA Security+ or equivalent and you will be working towards professional exams in the field of Security frameworks, risk management or assessment and testing. Experience with IT Infrastructure and cloud technology The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN COMMUTING DISTANCE OF POOLE. Due to expansion, my client is looking to increase the capeability of their 24/7 SOC team. A 24/7 Security Operations Centre (SOC) Analyst is responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will need to work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will also offer hands on support to the infrastructure engineering field team in responding to incidents so previous infrastructure experience or experience within a 2nd line support environment is essential. Security Monitoring And Incident Detection Based at their modern and recently refurbished offices near Poole Quay, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). The 24/7 SOC analysts work closely with other Digital Forensic and Incident response teams and will perform a multitude of tasks managing and maintaining customers. Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Incident Response And Analysis Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Threat Hunting Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Vulnerability Management Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Security Reporting And Documentation Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or support experience and are looking to move to a career in cyber security. You will be given a substantial development plan. A passion for technology and learning new skills is a key sucess factor for this role and, although full training and real world expeprience will be provided, you will need to have the ambition to develop. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Alongside a competitve salary, you will also have access to excellent training and career progression as well as a god benefits package.
Apr 17, 2024
Full time
I am working with a client based in the South of England who specialise in cyber security. This is a fantastic opportunity for the right candidates to join an organisation who are pioneers of cyber risk management, working with a range of customers in both private and public sectors. The Role PLEASE NOTE THIS OPPORTUNITY INVOLVES ON-SITE SHIFT WORK SO PLEASE ONLY APPLY IF YOU ARE HAPPY TO WORK BOTH DAY AND NIGHT SHIFTS AND LIVE WITHIN COMMUTING DISTANCE OF POOLE. Due to expansion, my client is looking to increase the capeability of their 24/7 SOC team. A 24/7 Security Operations Centre (SOC) Analyst is responsible for monitoring and defending customers against potential security threats. This critical role will identify, analyse and respond to security incidents to ensure the confidentiality, integrity and availability of sensitive data and systems. You will need to work closely with other cyber security team members to ensure a strong security posture and prevent or mitigate potential cyber attacks. This role will also offer hands on support to the infrastructure engineering field team in responding to incidents so previous infrastructure experience or experience within a 2nd line support environment is essential. Security Monitoring And Incident Detection Based at their modern and recently refurbished offices near Poole Quay, you will work a four day operational rota including both day shifts (7am - 7pm) and nights shifts (7pm - 7am). The 24/7 SOC analysts work closely with other Digital Forensic and Incident response teams and will perform a multitude of tasks managing and maintaining customers. Duties include: Monitor security information and event management (SIEM) tools and other security monitoring systems to identify potential security incidents and anomalies. Analyse alerts and log data to assess the severity and impact of potential threats. Incident Response And Analysis Investigate and respond to security incidents promptly and effectively. Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Threat Hunting Proactively search for hidden threats and potential security weaknesses in the organization's network and systems. Utilize various security tools and methodologies to identify and address potential vulnerabilities before they are exploited. Vulnerability Management Assist in vulnerability assessments and penetration testing activities. Evaluate and prioritize identified vulnerabilities for remediation by collaborating with IT and system administrators. Security Reporting And Documentation Create detailed reports on security incidents, response actions taken, and recommendations for improvement. Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? I would be interested in speaking with both candidates with experience in cyber secruity in a similar role or who have other technical IT infrastructure or support experience and are looking to move to a career in cyber security. You will be given a substantial development plan. A passion for technology and learning new skills is a key sucess factor for this role and, although full training and real world expeprience will be provided, you will need to have the ambition to develop. My client prides itself on providing an excellent service to their customers so the sucessful candidates will need to have strong communication skills and a service-based mindset. Successful Candidates Will Be Enrolled On a Full Training & Certification Program Across The Service Portfolio; however, the following certifications and experience will be beneficial to applicants: Certification in Computer Science, Information Security, or related field (or equivalent work experience). Cybersecurity certifications such as CompTIA Security+, Certified Ethical Hacker (CEH) or Microsoft M365/Azure Understanding of cybersecurity principles, networking concepts, and various operating systems. Knowledge of common security threats, attack vectors, and mitigation strategies. Excellent communication skills to convey technical information to both technical and non-technical audiences. Experience in an IT Support/MSP support role Experience within a IT infrastructure role Strong attention to detail and ability to work under pressure in a fast-paced environment. Alongside a competitve salary, you will also have access to excellent training and career progression as well as a god benefits package.
Worked in a large financial services organization with a good understanding of current regulations impacting financial services. Product Management with IT Service Continuity/ITDR experience Understanding of IT Service Continuity tools such as Service Now Service Continuity and Fusion RM ITDR (or similar) 5+ years IT Service Continuity Management Understanding of Operational Resilience preferred but not essential. Proven experience (5+ years) working as a Business Analyst, ITDR Consultant, or in a similar role. Strong understanding of ITDR principles, methodologies, and frameworks (eg, ISO 22301, NIST SP 800-34, ITIL). Experience in developing and implementing ITDR policies, procedures, and plans. Proficiency in conducting risk assessments, impact analyses, and business process analyses. Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization. Conduct comprehensive analysis of business processes, systems, and infrastructure to identify ITDR requirements and risks. Collaborate with stakeholders to gather and document business requirements and ITDR needs. Develop and maintain ITDR policies, procedures, and plans in alignment with industry best practices and regulatory requirements. Define ITDR strategies, including disaster response, recovery, and restoration procedures, to minimize downtime and data loss. Design and implement ITDR testing and exercise programs to evaluate the effectiveness of ITDR plans and identify areas for improvement. Provide guidance and support to IT teams and business units in implementing ITDR measures, including data backup, replication, and recovery solutions. Conduct regular risk assessments and impact analyses to identify potential threats to business operations and IT systems. Collaborate with cross-functional teams to ensure ITDR plans are integrated into business continuity plans and overall risk management strategies. Stay informed about emerging ITDR technologies, trends, and best practices to continuously enhance ITDR capabilities. Prepare and present reports, dashboards, and recommendations to senior management and stakeholders on ITDR readiness, performance, and compliance.
Apr 17, 2024
Full time
Worked in a large financial services organization with a good understanding of current regulations impacting financial services. Product Management with IT Service Continuity/ITDR experience Understanding of IT Service Continuity tools such as Service Now Service Continuity and Fusion RM ITDR (or similar) 5+ years IT Service Continuity Management Understanding of Operational Resilience preferred but not essential. Proven experience (5+ years) working as a Business Analyst, ITDR Consultant, or in a similar role. Strong understanding of ITDR principles, methodologies, and frameworks (eg, ISO 22301, NIST SP 800-34, ITIL). Experience in developing and implementing ITDR policies, procedures, and plans. Proficiency in conducting risk assessments, impact analyses, and business process analyses. Excellent analytical, problem-solving, and decision-making skills. Effective communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels of the organization. Conduct comprehensive analysis of business processes, systems, and infrastructure to identify ITDR requirements and risks. Collaborate with stakeholders to gather and document business requirements and ITDR needs. Develop and maintain ITDR policies, procedures, and plans in alignment with industry best practices and regulatory requirements. Define ITDR strategies, including disaster response, recovery, and restoration procedures, to minimize downtime and data loss. Design and implement ITDR testing and exercise programs to evaluate the effectiveness of ITDR plans and identify areas for improvement. Provide guidance and support to IT teams and business units in implementing ITDR measures, including data backup, replication, and recovery solutions. Conduct regular risk assessments and impact analyses to identify potential threats to business operations and IT systems. Collaborate with cross-functional teams to ensure ITDR plans are integrated into business continuity plans and overall risk management strategies. Stay informed about emerging ITDR technologies, trends, and best practices to continuously enhance ITDR capabilities. Prepare and present reports, dashboards, and recommendations to senior management and stakeholders on ITDR readiness, performance, and compliance.
Role: IS Technical Analyst REF (phone number removed) Contract Length: 6 months Location: Liverpool IR35: Inside Pay Rate to Intermediary: 450 per day Spinwell is recruiting for a IS Technical Analyst for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE IS TECHNICAL ANALYST To design, build, manage and support infrastructure hardware, and software systems. To manage and maintain software applications to deliver internal user services and services to the public. If you are a IS Technical Analyst, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
Apr 17, 2024
Contractor
Role: IS Technical Analyst REF (phone number removed) Contract Length: 6 months Location: Liverpool IR35: Inside Pay Rate to Intermediary: 450 per day Spinwell is recruiting for a IS Technical Analyst for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE IS TECHNICAL ANALYST To design, build, manage and support infrastructure hardware, and software systems. To manage and maintain software applications to deliver internal user services and services to the public. If you are a IS Technical Analyst, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us
2nd Level IT Support Location: Aberdeen Job type: 9-12 months contract Are you a 2nd Level IT Support and looking for your next Contract opportunity? Our client is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets and they are looking for a 2nd Level IT Support in the Aberdeen area. The is a 12 month contract opportunity. You will provide 2nd Line technical support to internal customers, assisting them with hardware and software problems via phone, email or onsite. MAIN RESPONSIBILITIES: Provide email, telephone, remote, and in-person IT support, with a high level of customer service. Build, configuration, and deployment of PCs, desk phones, and mobile phones - including associated software & operating systems. Maintenance & support of the above devices, and all other hardware & devices related to desktop infrastructure. Maintenance & support of software applications ensuring it's patched in line with business cyber essential agreements removing any unsupported applications. Take ownership of assigned tickets and see them through to completion or escalate to the relevant team. Update assigned tickets with attempted work, and that fixes & resolutions are documented in the closing notes. Act as technical escalation point for 1st line support analyst. Work with approved vendors and suppliers and arrange site visits when required. Create & maintain documentation and user training materials relevant to IT Support. Flexible approach to IT support coverage, and remote site visit - as one part of the wider support team. Experience and Qualifications Relevant 2nd Line/Desktop support experience within medium or large businesses Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint) Experience using Office 365, Identify Manager, Mobile Device Management ,Build Deployment Solutions. Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation) Understanding of PC hardware set-up and configuration Understanding of common network concepts. What's next? The list of responsibilities and benefits are not exhaustive. Please send your CV and contact me straightaway if this role sounds like it could be your next career move and I will tell you all about it. This vacancy is being advertised by Belcan
Apr 17, 2024
Contractor
2nd Level IT Support Location: Aberdeen Job type: 9-12 months contract Are you a 2nd Level IT Support and looking for your next Contract opportunity? Our client is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets and they are looking for a 2nd Level IT Support in the Aberdeen area. The is a 12 month contract opportunity. You will provide 2nd Line technical support to internal customers, assisting them with hardware and software problems via phone, email or onsite. MAIN RESPONSIBILITIES: Provide email, telephone, remote, and in-person IT support, with a high level of customer service. Build, configuration, and deployment of PCs, desk phones, and mobile phones - including associated software & operating systems. Maintenance & support of the above devices, and all other hardware & devices related to desktop infrastructure. Maintenance & support of software applications ensuring it's patched in line with business cyber essential agreements removing any unsupported applications. Take ownership of assigned tickets and see them through to completion or escalate to the relevant team. Update assigned tickets with attempted work, and that fixes & resolutions are documented in the closing notes. Act as technical escalation point for 1st line support analyst. Work with approved vendors and suppliers and arrange site visits when required. Create & maintain documentation and user training materials relevant to IT Support. Flexible approach to IT support coverage, and remote site visit - as one part of the wider support team. Experience and Qualifications Relevant 2nd Line/Desktop support experience within medium or large businesses Strong knowledge of Microsoft based operating systems with emphasis on Windows desktop technologies (Windows 10) Experience using and troubleshooting Microsoft Office (MS Word, Excel and PowerPoint) Experience using Office 365, Identify Manager, Mobile Device Management ,Build Deployment Solutions. Experience with using and troubleshooting Outlook within a network environment (permissions, calendar sharing, and delegation) Understanding of PC hardware set-up and configuration Understanding of common network concepts. What's next? The list of responsibilities and benefits are not exhaustive. Please send your CV and contact me straightaway if this role sounds like it could be your next career move and I will tell you all about it. This vacancy is being advertised by Belcan
Cyber Security Analytics Analyst is required to join the security division of prestigious financial services organisation with offices in the heart of the city. Within this role you will join a high-functioning in-house security analytics team with a presence both in the UK and US. The team monitors and analyses the organisation's information security and risk profile, using data and alerts generated from various systems - evaluating and taking appropriate action as required. You will also assist in establishing processes and best practices as well as helping to select and implement new technologies. This role would ideally suit a graduate with a degree in computer science/ data science or someone with previous commercial experience in data or cyber security. This is a fantastic opportunity with a stable yet growth organisation with excellent scope for ongoing learning and career advancement. Key Responsibilities: Monitoring information security systems, technologies, processes, and procedures, analysing the findings and communicating exceptions, concerns and remedial steps as necessary. Executing security threat management process, ensuring all aspects of an event are documented and remediated. Monitoring and analysing security relevant logs, events, and alerts including, but not limited to, logs from systems, applications, SIEM, AV, Firewalls, and IPS; document relevant incidents and suggest/co-ordinate appropriate remedial actions. Designing and managing security logging and SIEM programs and working with the SOC team to implement these. Coordinate with the SOC and various teams to investigate security events/incidents. Analyse security appliance logs, identify patterns, respond to security incidents and suggest possible process improvements as appropriate. Participating in projects, programs, and initiative to ensure implementation of and adherence to information security technology policies, procedures, processes, and technologies. Key Skills and Experience: Data or Computer Science Graduate or 1 to 3 years' experience in cyber security, security analytics or data analytics. Knowledge around compliance would be useful. Ability to think and act strategically as well as tactically to support the organisation's global risk management functions. Good interpersonal, communication, organisation, collaboration, and team-building skills. Basic knowledge of designing and deploying information technology and solutions in one or more of the core domains: endpoint protection; incident response; malware analysis; application and data security; infrastructure and endpoint; and security intelligence / SIEM. Understanding and experience working with structured design methodologies. Knowledge of scripting language such as python, power shell a plus. Bachelor's degree in engineering or computer science a plus. For a full consultation on this pivotal role, send your CV to ARC IT Recruitment. Please note salaries quoted are dependent on experience.
Apr 17, 2024
Full time
Cyber Security Analytics Analyst is required to join the security division of prestigious financial services organisation with offices in the heart of the city. Within this role you will join a high-functioning in-house security analytics team with a presence both in the UK and US. The team monitors and analyses the organisation's information security and risk profile, using data and alerts generated from various systems - evaluating and taking appropriate action as required. You will also assist in establishing processes and best practices as well as helping to select and implement new technologies. This role would ideally suit a graduate with a degree in computer science/ data science or someone with previous commercial experience in data or cyber security. This is a fantastic opportunity with a stable yet growth organisation with excellent scope for ongoing learning and career advancement. Key Responsibilities: Monitoring information security systems, technologies, processes, and procedures, analysing the findings and communicating exceptions, concerns and remedial steps as necessary. Executing security threat management process, ensuring all aspects of an event are documented and remediated. Monitoring and analysing security relevant logs, events, and alerts including, but not limited to, logs from systems, applications, SIEM, AV, Firewalls, and IPS; document relevant incidents and suggest/co-ordinate appropriate remedial actions. Designing and managing security logging and SIEM programs and working with the SOC team to implement these. Coordinate with the SOC and various teams to investigate security events/incidents. Analyse security appliance logs, identify patterns, respond to security incidents and suggest possible process improvements as appropriate. Participating in projects, programs, and initiative to ensure implementation of and adherence to information security technology policies, procedures, processes, and technologies. Key Skills and Experience: Data or Computer Science Graduate or 1 to 3 years' experience in cyber security, security analytics or data analytics. Knowledge around compliance would be useful. Ability to think and act strategically as well as tactically to support the organisation's global risk management functions. Good interpersonal, communication, organisation, collaboration, and team-building skills. Basic knowledge of designing and deploying information technology and solutions in one or more of the core domains: endpoint protection; incident response; malware analysis; application and data security; infrastructure and endpoint; and security intelligence / SIEM. Understanding and experience working with structured design methodologies. Knowledge of scripting language such as python, power shell a plus. Bachelor's degree in engineering or computer science a plus. For a full consultation on this pivotal role, send your CV to ARC IT Recruitment. Please note salaries quoted are dependent on experience.
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Apr 17, 2024
Full time
Role: SNOC Analyst Salary: Up to £35,000 dependent on experience + benefits package Location: Onsite in London Candidates will be sponsored through SC and DV clearance for this role We are looking for a SNOC Analyst to join an established team triaging security related events and incidents. You will be joining a small team where there is opportunity for career development and progression. Skills required; + Security Information and Event Management (SIEM) tooling + Experience in a SOC environment + Basic understanding of networks and cyber security + Bonus skillsets: Juniper, general infrastructure skills ie virtualisations, windows Servers, SQL, Sharepoint If you are interested in discussing this SNOC Analyst role further, please apply or send a copy of your updated CV to (see below) CBSbutler is acting as an employment agency for this role.
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 17, 2024
Full time
Employer Description: We are a British-owned integrated multi-disciplinary engineering consultancy of over 900 staff in 21 offices across the UK. Our driving motivation is to be a 'Force for Good', as it is our aim to improve the quality of people's lives from our employees to our clients, through to the communities we work in and our planet as a whole through the work we do. From the buildings that surround you, the roads and bridges you cross, all related to the infrastructure that we create, we aim to offer the most sustainable possibilities to shape the places, communities and society that we live in through meeting our client's needs. Through the path we are on to delivering a green future, the result is something that everyone can be proud of. Named as Building's Engineering Consultant of the Year in 2023, we're known for delivering outstanding sustainable projects for our communities, planet, and society. Some of these projects have recently received industry accolades, including Cleveland Pools winning the Conservation and Regeneration category at the Construction Excellence South West Awards 2023;?Bay Technology Centre named Commercial Project of the Year at the British Construction Industry Awards 2022; YGG Tan-y-Lan picked out in the Integration and Collaborative Working category at Construction Excellence Wales Awards 2022; The Deaf Academy singled out for its Universal Design at the Civic Trust Awards 2022; and Bristol's iconic waterfront Wapping Wharf Living sweeping up at the Bristol Property Awards. Take a look at our 2023 end of year film and get a feel for what we're all about. Main Role / Responsibilities will include but not be limited to : Capturing market data and business intelligence that helps steer our strategic direction and shapes our strategy Sourcing and analysing sector-based market data to support tactical approaches to work winning, service development and marketing campaigns Developing and maintaining internal data sources and reporting that tracks success across our organisational structures: regions, sectors, divisions Desirable Skills: A curiosity to understand how our business and markets work will be crucial. You won't be expected to have that understanding as a new recruit but it will be an important part of your career development. Hydrock's services are focused on the built environment, construction and energy & environment markets. Experience in those areas is not necessary but a desire to learn about them will be essential to your growth in the role. The role is equally suited to an analytical mind that wants to develop more commercial/economic understanding, as it is to a commercial/economic mind that wants to develop more analytical skills. Personal Qualities: Team player Analytical Desired Qualifications: Entry Requirements: Standard Entry: Level 3 qualification (apprenticeship/A-levels/BTEC, etc) OR equivalent work experience (typically two years in a relevant role) Plus: 5 GCSEs, including English and Maths at Grade 4 (C) or above Experience with using Excel and Microsoft products (or similar) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Salary: 16-17 Year Old Rate - £12,979.00,18-20 Year Old Rate - £17,440.00, 21+ Rate £23,200 Working Hours: Monday - Thursday 8:30am - 5:15pm Friday 8:30am - 4:00pm - 37.5 hours a week - 1 hour lunch Company Perks: Inspiring and supportive colleagues Reward for progression and hard work An opportunity to develop your soft skills, as well your technical skills Competitive starting salary Excellent health benefits 25 days of holiday (buy/sell up to five days), accrue 1 day extra every 2 years, with bonus holidays too! An earlier finish on Friday (4pm!) An opportunity to give back: "Day off for good cause" (on a workday) A huge range of flexible benefits, including climate perks and an EV car leasing scheme Future Prospects: Have the scope to develop on to Level 5 and Level 6 qualifications should you chose to Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!