Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Delivery Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number : 203412
Job Description
We’re looking for an experienced agile delivery manager to join our growing Digital Services Team.
As the first Delivery Manager in our team, you’ll join us at an exciting time. This is an opportunity to shape our approach to delivering agile products and services and help support Natural Resources Wales in our work to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, your mission will be to take a user-centred design approach to continuously build, test and support the Natural Resources Wales website and intranet platforms. Your role will be to help create the right environment for your delivery teams by removing blockers and challenging the status quo, to enable the team to succeed.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Be an advocate for agile and digital, sharing best practice with NRW and Welsh public sector colleagues through communities of practice.
Have substantial experience in agile delivery, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Be able to explain complex technical concepts in plain Englis
Planning and managing digital products and services in an agile environment, ensuring that projects keep within budget.
Experience of agile coaching
Experience of a range of delivery tools (e.g. Trello, Jira, etc.) and remote working tools (Slack, Google Hangouts, Zoom, etc.). Managing and prioritising multiple products/services simultaneously.
Experience of identifying and mitigating risks.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 09, 2022
Full time
Digital Product Manager
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203411
Job Description
We’re looking for an experienced product manager to join our growing Digital Services Team.
You’ll join us at an exciting time to lead on developing the future vision for the Natural Resources Wales website, and help support our organisation’s priorities to tackle the climate and nature emergencies.
Over a million people access information and services on the Natural Resources Wales website every year. From making sure businesses comply with environmental regulations and protect the Welsh environment to helping householders understand their flood risk. It’s also an important platform for other public bodies and used by policy makers access to the evidence needed to base their decision. And many more services in-between!
Working in a multidisciplinary team, you will take a user-centred design approach to continuously build, test and support the Natural Resources Wales digital platforms. Your role will be to identify and frame the problems and set priorities for the improvements of NRW digital products – mainly focused on the website and intranet.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Technical knowledge and understanding gained from career experience relevant to the role, or degree in relevant area.
Have substantial experience in product management, of complex or multiple digital products, gained from working in a number of different organisations or in different roles or functions within a single organisation.
Able to explain complex technical concepts in plain English
Experience of working as a product manager in a multi-disciplinary team (user-centred design and technical roles).
Budget and project management skills suitable for managing, or making a significant contribution to, projects involving the use of specialist contractors.
Experience of influencing strategies, development plans and work programmes of internal and external stakeholders.
Strong interpersonal skills, including experience of establishing and maintaining strong networks across teams.
Persuasive and compelling presentation skills with an ability to be passionate advocate of your portfolio.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Application Development Specialist – Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £47,408 - £52,359 (Grade 8)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203403
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Lead Specialist Advisor, Application Development, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £41,150 - £46,147 (Grade 7)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203404
Job Description
Working as part of the Flood Warning and Informing service, provide a high level of technical expertise in ICT development, delivering code to standards for internal and external systems, in conjunction with other team members and third party (technical partner) developers.
Will assist in setting the future direction for NRW and the National Flood Service approach to the agile development of in-house applications in line with our rolling 18-month technology roadmap.
The role will operate primarily at tactical and operational levels, with some strategic components relating to the need to constantly review and assess the future development needs of National Flood Service cloud-based services in supporting delivery of NRWs digital strategy
You will be able to demonstrate knowledge and experience of the following:
Degree or equivalent in a technical ICT discipline plus a proven track record of working in a development team.
Ability to deliver and manage agile Web development projects.
Experience of working within a Microsoft Azure and Office 365 environment.
Ability to troubleshoot and make recommendations on the resilience and supportability of solutions.
Experience of working in Visual Studio and Azure DevOps.
Knowledge of Rest APIs, HTML 5, CSS, C#, MVC, JavaScript, and Microsoft SQL.
Understanding of the latest Azure offerings including API Manager, Azure Functions, Azure LogicApps and Azure Insights.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IT Project Manager (SNMP/MIB) Hybrid-working from Southampton 400 to 450 per day (Outside-IR35) 12 month contract The Opportunity: We are currently looking for a contract IT Project Manager to take a lead role in the integration of a network management tool designed to access data from local MIBs (Management Information Base) across a nationwide deployment. The ideal candidate will come from a varied IT background with a deep understanding of SNMP architecture, network monitoring tools, IT Infrastructure, database access and software and systems engineering. This role requires a combination of technical expertise, project management skills, and effective communication abilities to coordinate with cross-functional teams and stakeholders. Skills and Experience: Proven experience as an IT Project Manager across a range of IT Software and Systems integrations, upgrades and roll-outs In-depth knowledge of SNMP architecture, MIB structures, and related protocols (e.g., SNMPv3, SNMP Trap) Thorough understanding of database architecture and cloud database access An understanding of cloud technologies, agile working and DevOps environments Excellent project management skills, including the ability to plan, organize, and execute complex projects within budget and time constraints Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels Project Management Professional (PMP) or Prince2 certification is a plus. Exposure to reporting tools such as Power BI Familiarity with project management tools and software (e.g., Microsoft Project, JIRA, Confluence, etc.) is desirable Please call and speak with James Sample here at ISR to learn more
Apr 19, 2024
Contractor
IT Project Manager (SNMP/MIB) Hybrid-working from Southampton 400 to 450 per day (Outside-IR35) 12 month contract The Opportunity: We are currently looking for a contract IT Project Manager to take a lead role in the integration of a network management tool designed to access data from local MIBs (Management Information Base) across a nationwide deployment. The ideal candidate will come from a varied IT background with a deep understanding of SNMP architecture, network monitoring tools, IT Infrastructure, database access and software and systems engineering. This role requires a combination of technical expertise, project management skills, and effective communication abilities to coordinate with cross-functional teams and stakeholders. Skills and Experience: Proven experience as an IT Project Manager across a range of IT Software and Systems integrations, upgrades and roll-outs In-depth knowledge of SNMP architecture, MIB structures, and related protocols (e.g., SNMPv3, SNMP Trap) Thorough understanding of database architecture and cloud database access An understanding of cloud technologies, agile working and DevOps environments Excellent project management skills, including the ability to plan, organize, and execute complex projects within budget and time constraints Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and influence stakeholders at all levels Project Management Professional (PMP) or Prince2 certification is a plus. Exposure to reporting tools such as Power BI Familiarity with project management tools and software (e.g., Microsoft Project, JIRA, Confluence, etc.) is desirable Please call and speak with James Sample here at ISR to learn more
Junior Project Manager Hybrid-working from Southampton £35,000 to £40,000 per year Plus excellent company benefits The Opportunity: Our client, an international technology company, are seeking a Junior/Assistant Project Manager to contribute to the success of various projects by closely supporting senior Project Managers. This role offers a fantastic opportunity for an individual with some existing project experience to gain exposure to high value project delivery, project documentation and finance tasks, as well as a clear career path into Project Management. The ideal candidate will have exposure to engineering environments, and have some experience and knowledge of project management methodologies and lifecycles, as well as health and safety documentation. Skills and Experience: Minimum of two years worth of experience in a Project Support/PMO role, preferably in an engineering environment. Familiarity with project management methodologies and tools (e.g., Agile, Scrum, Microsoft Project, JIRA). Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Project Management Professional (PMP) certification or equivalent is a plus. Please call and speak with James Sample here at ISR to learn more
Apr 19, 2024
Full time
Junior Project Manager Hybrid-working from Southampton £35,000 to £40,000 per year Plus excellent company benefits The Opportunity: Our client, an international technology company, are seeking a Junior/Assistant Project Manager to contribute to the success of various projects by closely supporting senior Project Managers. This role offers a fantastic opportunity for an individual with some existing project experience to gain exposure to high value project delivery, project documentation and finance tasks, as well as a clear career path into Project Management. The ideal candidate will have exposure to engineering environments, and have some experience and knowledge of project management methodologies and lifecycles, as well as health and safety documentation. Skills and Experience: Minimum of two years worth of experience in a Project Support/PMO role, preferably in an engineering environment. Familiarity with project management methodologies and tools (e.g., Agile, Scrum, Microsoft Project, JIRA). Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Project Management Professional (PMP) certification or equivalent is a plus. Please call and speak with James Sample here at ISR to learn more
SAP Technical Project Manager Luton / Hybrid / 6 Months £585.00 per day Outside IR35 Enterprise Architecture initiatives within S4 HANA implementation The SAP Project Manager will be responsible for managing the Enterprise Architecture initiatives and deliverables within the S$ HANA programme. This includes planning, executing, and finalizing initiatives according to strict deadlines. Key Accountabilities/Responsibilities Manage SAP enterprise architecture initiatives & deliverables. Develop and maintain project plans and timelines, tracking project milestones and deliverables and addressing any issues or risks that may arise. Identify and manage project dependencies and critical path. Estimate the resources and participants needed to achieve project goals. Manage and drive the transition of an Enterprise Architecture Management (EAM) tool to Business As Usual (BAU), including handover to off-shore support. Manage and roll-out of EAM to new user groups Facilitate Management and Steering Groups, driving agreed actions to conclusion. Oversee testing and quality assurance activities to ensure the reliability, performance, and scalability of the solutions. Skills &Experience Minimum of 5 years of proven experience of project managing SAP enterprise architecture initiatives & deliverables Experience of driving the transition of an Enterprise Architecture Management (EAM) tool to Business As Usual (BAU), including handover to off-shore support. Experience in supporting the Head of Architecture ERP with deliverables & Initiatives. Effective communication and consulting skills to work with a diverse range of partners. Excellent leadership, communication, and stakeholder management skills- flexible approach Solid analytical and problem-solving abilities, with a keen attention to detail. Ability to work in a fast-paced, team-oriented environment. Experience in working with cross-functional teams and stakeholders. Desirable Experience in SAP ACTIVATE, traditional and agile delivery methods, including familiarity with SAFe. Project / Programme Management certifications. Experience working in a global organization where collaborators and project team members are geographically dispersed. Knowledge of SAP systems and enterprise architecture principles. Experience of collaboration platforms for project delivery e.g., Jira, PPM tools, testing tools Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment business in relation to this role
Apr 19, 2024
Contractor
SAP Technical Project Manager Luton / Hybrid / 6 Months £585.00 per day Outside IR35 Enterprise Architecture initiatives within S4 HANA implementation The SAP Project Manager will be responsible for managing the Enterprise Architecture initiatives and deliverables within the S$ HANA programme. This includes planning, executing, and finalizing initiatives according to strict deadlines. Key Accountabilities/Responsibilities Manage SAP enterprise architecture initiatives & deliverables. Develop and maintain project plans and timelines, tracking project milestones and deliverables and addressing any issues or risks that may arise. Identify and manage project dependencies and critical path. Estimate the resources and participants needed to achieve project goals. Manage and drive the transition of an Enterprise Architecture Management (EAM) tool to Business As Usual (BAU), including handover to off-shore support. Manage and roll-out of EAM to new user groups Facilitate Management and Steering Groups, driving agreed actions to conclusion. Oversee testing and quality assurance activities to ensure the reliability, performance, and scalability of the solutions. Skills &Experience Minimum of 5 years of proven experience of project managing SAP enterprise architecture initiatives & deliverables Experience of driving the transition of an Enterprise Architecture Management (EAM) tool to Business As Usual (BAU), including handover to off-shore support. Experience in supporting the Head of Architecture ERP with deliverables & Initiatives. Effective communication and consulting skills to work with a diverse range of partners. Excellent leadership, communication, and stakeholder management skills- flexible approach Solid analytical and problem-solving abilities, with a keen attention to detail. Ability to work in a fast-paced, team-oriented environment. Experience in working with cross-functional teams and stakeholders. Desirable Experience in SAP ACTIVATE, traditional and agile delivery methods, including familiarity with SAFe. Project / Programme Management certifications. Experience working in a global organization where collaborators and project team members are geographically dispersed. Knowledge of SAP systems and enterprise architecture principles. Experience of collaboration platforms for project delivery e.g., Jira, PPM tools, testing tools Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic. Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role. Osirian Consulting is acting as a recruitment business in relation to this role
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Programme & Change Transformation Senior Manager 95,000 - 105,000 + Bonus London / Manchester / Glasgow Our client, who are a top global consultancy, are offering an incredible opportunity for someone to accelerate business change and lead large workstreams to set the direction and deliver sustainable change for organisations. Responsibilities: Oversee the execution of large-scale, high-complexity programmes, projects, or change initiatives, ensuring successful outcomes and profitability. Utilise data-driven insights, analytics, and key performance indicators to illustrate the benefits derived from projects/programmes, and proactively drive necessary actions. Cultivate and nurture client relationships, identifying new business prospects. Lead multidisciplinary teams in client engagements, serving as a mentor and coach to junior team members, fostering their professional growth and enhancing overall team capability. Ideal Skillset: Proficiency in Project/Programme Management or Change Management, with a proven ability to shape and lead the delivery of transformation programmes. Hands-on experience in delivering projects using both Waterfall/Agile methodologies. Expertise in consulting services, including programme strategy, delivery and reporting, change management strategy, stakeholder analysis and engagement. Strong commercial acumen enabling the structuring of deals for mutual benefit to clients and the organisation, nurturing and expanding client relationships. Comfortable with meeting sales targets and adapting to market demands swiftly. Experience working in a matrix organisation. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Apr 19, 2024
Full time
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Apr 19, 2024
Full time
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Apr 19, 2024
Full time
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Apr 19, 2024
Full time
Our client is a leading utilities and infrastructure business going through an exciting period of investment growth and change. Headquartered in Chorley, United Kingdom, and founded in 2017, our client is a leading provider of specialist infrastructure services to highly critical assets within the UK power and water markets. The Company has over 600 employees spread across its 14 hubs, providing 24/7 coverage nationally and serving over 1,400 clients across the UK, including regulated public sector bodies, government-backed organisations, and private customers. Role Overview We are in search of a proficient Product Manager to join the current dynamic team. The ideal candidate will work as part of the IT team, and take the lead on driving the various systems and products that are supported by IT forwards to enable the business to get the most from these systems. You will be responsible for identifying and delivering improvements to systems to refine our client's operations and meet their business requirements. Principal Accountabilities: Working in close collaboration with the business to drive positive change in systems development and usage Working across all business units and departments to understand their challenges Create, develop and deliver multiple product roadmaps for core applications Working closely with internal teams within IT including service desk, infrastructure and security, onshore and offshore software engineers Working closely with external third parties to deliver timely improvements for business requirements Creating the product strategy and maintaining awareness on the wider market Proactively putting ideas forward to showcase how new ways of working and new features can aid the business and drive efficiencies Defining and delivering a product vision and product strategy Constructively challenge requirements to ensure the requested features are in line with the product strategy Creating and managing the product backlog including working within our existing agile project management guidelines Occasionally visiting offices throughout the UK to deliver workshops and training to users Closely understanding users needs of the products and systems they use daily to help make more informed decisions about direction of travel Working with both internal and external key stakeholders to ensure everyone's needs are taken into account and balancing any conflicts that may arise Required Qualifications & Professional Membership(s): Bachelor's degree in Computer Science, Information Systems, or other relevant field or equivalent. Knowledge & Experience: Demonstrable experience as a Product Manager or a similar role Solid knowledge of product management with deep experience throughout UX, Tech and Business domain Experience working in a fast paced agile environment Experience of agile project management principles and tooling Awareness of the Software Development Life Cycle and modern DevOps principles Experience explaining technical concepts to non-technical audiences at all levels throughout the organisation Strong problem-solving capabilities and meticulous attention to detail. Awareness of conceptual data modelling to aid in discussions with both technical and non-technical users around where data should be mastered. Awareness of integration methods and techniques such as APIs
Our client, an Oxfordshire based global SaaS business are looking for a Chief Customer Officer to join the Senior Leadership Team. As the CCO, you will spearhead the delivery of exceptional customer experiences by leading various customer-facing functions, including implementation/onboarding, support, training, and account management teams. You will play a crucial role within the SLT by advocating for customer-centric approaches across the organisation. Key Responsibilities: Drive excellence across all customer-facing functions, aligning with strategic goals. Develop and refine internal customer-related processes, fostering cross-functional collaboration. Act as the escalation point for significant customer-related issues, owning problem-solving and solutions development. Cultivate and maintain relationships with strategically important customers, empowering account managers to excel. Establish and optimize innovative customer onboarding processes, setting standards for global implementation. Set operational targets, ensuring sustainable growth and responsible management. Establish and monitor team KPIs and SLAs, driving continuous improvement in CSAT, NPS scores, and churn reduction. Lead, coach, and develop the team, fostering a culture of success and skill enhancement. Manage budgets and resources, leveraging data for informed decision-making. Cultivate relationships with internal stakeholders and external contacts, contributing to overall business growth as an SLT member. Ensure compliance with Information Security and privacy policies and procedures. .Skills & Knowledge: Strategic thinker with strong decision-making abilities. Deeply customer-centric mindset. Strong organizational and time management skills. Effective communication skills, both written and verbal. Data-driven decision-making ability. Proficient in negotiation and conflict resolution. Agility and adaptability in approach. Experience: Proven track record in customer-facing roles, essential. Prior experience in SaaS business preferred. Leadership experience required. Familiarity with project management methodologies (e.g., PRINCE, Agile, waterfall). Ability to innovate and problem-solve under pressure. Experience in target-driven environments. Proficiency in Google Workspace, MS Office, particularly Word and Excel.
Apr 19, 2024
Full time
Our client, an Oxfordshire based global SaaS business are looking for a Chief Customer Officer to join the Senior Leadership Team. As the CCO, you will spearhead the delivery of exceptional customer experiences by leading various customer-facing functions, including implementation/onboarding, support, training, and account management teams. You will play a crucial role within the SLT by advocating for customer-centric approaches across the organisation. Key Responsibilities: Drive excellence across all customer-facing functions, aligning with strategic goals. Develop and refine internal customer-related processes, fostering cross-functional collaboration. Act as the escalation point for significant customer-related issues, owning problem-solving and solutions development. Cultivate and maintain relationships with strategically important customers, empowering account managers to excel. Establish and optimize innovative customer onboarding processes, setting standards for global implementation. Set operational targets, ensuring sustainable growth and responsible management. Establish and monitor team KPIs and SLAs, driving continuous improvement in CSAT, NPS scores, and churn reduction. Lead, coach, and develop the team, fostering a culture of success and skill enhancement. Manage budgets and resources, leveraging data for informed decision-making. Cultivate relationships with internal stakeholders and external contacts, contributing to overall business growth as an SLT member. Ensure compliance with Information Security and privacy policies and procedures. .Skills & Knowledge: Strategic thinker with strong decision-making abilities. Deeply customer-centric mindset. Strong organizational and time management skills. Effective communication skills, both written and verbal. Data-driven decision-making ability. Proficient in negotiation and conflict resolution. Agility and adaptability in approach. Experience: Proven track record in customer-facing roles, essential. Prior experience in SaaS business preferred. Leadership experience required. Familiarity with project management methodologies (e.g., PRINCE, Agile, waterfall). Ability to innovate and problem-solve under pressure. Experience in target-driven environments. Proficiency in Google Workspace, MS Office, particularly Word and Excel.
Software Project Manager - 1 day p/week in the Cardiff Office, the rest can be remote We're looking for a skilled Software Project Manager well-versed in Agile methodologies to oversee project delivery for our clients Business Services software teams. Your role will involve managing multiple projects, ensuring effective communication and problem-solving, and fostering collaboration across the organisation. Software, Agile, Jira, Excel and Confuence, strong stakeholder management and communication skills needed Responsibilities Support 2-3 cross-functional agile product development teams as they efficiently deliver features and exciting capabilities (teams are usually between 4 8 members, depending on the deliverables) Work closely with the Software Development Lead and Product Owner to ensure that the teams remain closely synchronised and upcoming features are well planned Ensure project resources and budgets are tracked and kept up to date. Develop and distribute timely status reporting with key metrics to appropriate stakeholders. Create, manage and share delivery plans, providing visibility of progress Own and manage dependencies, ensuring the timely resolution, mitigating where needed or escalating where missed dependencies will impact the teams delivery. Identify project risks & issues, escalating where appropriate in a timely manner; ensure impacts are communicated so all parties are aligned; partner with project stakeholders to resolve issues and mitigate project impacts Make recommendations for improvements to existing processes and procedures Ensure timely use of project and technology tools to help drive accountability. Desirable Skills and Attributes Experience working with JIRA; including generating dashboards, and bespoke filters. Experience working with matrixed/shared teams Experience working with MS Office and Atlassian tools Experience in a Scrum Master role Certified Scrum Master Project governance certification Participation in the project management community
Apr 19, 2024
Contractor
Software Project Manager - 1 day p/week in the Cardiff Office, the rest can be remote We're looking for a skilled Software Project Manager well-versed in Agile methodologies to oversee project delivery for our clients Business Services software teams. Your role will involve managing multiple projects, ensuring effective communication and problem-solving, and fostering collaboration across the organisation. Software, Agile, Jira, Excel and Confuence, strong stakeholder management and communication skills needed Responsibilities Support 2-3 cross-functional agile product development teams as they efficiently deliver features and exciting capabilities (teams are usually between 4 8 members, depending on the deliverables) Work closely with the Software Development Lead and Product Owner to ensure that the teams remain closely synchronised and upcoming features are well planned Ensure project resources and budgets are tracked and kept up to date. Develop and distribute timely status reporting with key metrics to appropriate stakeholders. Create, manage and share delivery plans, providing visibility of progress Own and manage dependencies, ensuring the timely resolution, mitigating where needed or escalating where missed dependencies will impact the teams delivery. Identify project risks & issues, escalating where appropriate in a timely manner; ensure impacts are communicated so all parties are aligned; partner with project stakeholders to resolve issues and mitigate project impacts Make recommendations for improvements to existing processes and procedures Ensure timely use of project and technology tools to help drive accountability. Desirable Skills and Attributes Experience working with JIRA; including generating dashboards, and bespoke filters. Experience working with matrixed/shared teams Experience working with MS Office and Atlassian tools Experience in a Scrum Master role Certified Scrum Master Project governance certification Participation in the project management community
Digital Business Analyst 12 month plus contract - Inside IR35 Hybrid working - 3 days in the office, 2 days working from home Working within one of the best known and admired brands in the world, you will be primarily focused on the relationship between the different parties to ensure user requirements are understood and clearly documented. Main responsibilities: You will be involved in the support of the start-up and planning phase - to ensure digital projects and initiatives are set up, delivering business requirements, business process design and functional design activities for Digital and E-Commerce projects, and translating business requirements into clear functional and business specifications in Jira and Confluence. Skills & experience: Essential - Technical and functional experience in eCommerce systems and retail, including product information, management, order management, payment processing, content management, and front-end UI. Experience in the delivery of (hybrid) Agile methodology & Jira (user story, ticket management.) Working knowledge of HTML, JSP, Javascript, XML & JSON. Advantage - SAP Hybris, and Adobe Experience Manager (AEM) highly preferred. If this Digital Business Analyst role is of interest, then please apply now
Apr 19, 2024
Contractor
Digital Business Analyst 12 month plus contract - Inside IR35 Hybrid working - 3 days in the office, 2 days working from home Working within one of the best known and admired brands in the world, you will be primarily focused on the relationship between the different parties to ensure user requirements are understood and clearly documented. Main responsibilities: You will be involved in the support of the start-up and planning phase - to ensure digital projects and initiatives are set up, delivering business requirements, business process design and functional design activities for Digital and E-Commerce projects, and translating business requirements into clear functional and business specifications in Jira and Confluence. Skills & experience: Essential - Technical and functional experience in eCommerce systems and retail, including product information, management, order management, payment processing, content management, and front-end UI. Experience in the delivery of (hybrid) Agile methodology & Jira (user story, ticket management.) Working knowledge of HTML, JSP, Javascript, XML & JSON. Advantage - SAP Hybris, and Adobe Experience Manager (AEM) highly preferred. If this Digital Business Analyst role is of interest, then please apply now