At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Lead ServiceNow Developer Play a lead role in the continuous development and roadmap of the ServiceNow platform at NFU Mutual Opportunity to support high profile projects and business change UK based, fully remote role About the role We have an exciting opportunity for a Lead ServiceNow Developer to join our Technical Operations team here at NFU Mutual. You'll play a leading role in the ongoing development of the platform, acting as a subject matter expert and support our team of ServiceNow Developers with technical queries. As the Lead ServiceNow Developer, you'll offer guidance to the development team, allowing development work to progress quicker with more agility. In this role, you'll be leading on technical authority and the design of development work, assisting with the governance and the security of the platform. You'll be responsible for the general maintenance of the software, performing health scans and leading on the delivery of subsequent recommendations. You'll play a leading role in defining standards, policies, and procedures, ensuring the team continues to be in line with best practice. As part of our purpose-built team, you'll work to ensure that technical components are fit for purpose and meet our agreed business and system requirements. As the Lead ServiceNow Developer, you'll have opportunities to be involved in high-profile development projects that meet the needs and expectations of both our organisation and our customers. As we implement high-profile change initiatives in key areas across our business, there really is no better time for experienced IT professionals to join NFU Mutual. About you As a Lead ServiceNow Developer, you'll have experience as a ServiceNow subject matter expert with the ability to lead, coach and mentor the ServiceNow development team. You'll have ITIL awareness and experience working with senior stakeholders and possess strong problem analysis and analytical skills. You'll have experience leading on implementation projects and integrations with third parties and have experience integrating ServiceNow with other applications and vendors. Possessing the ServiceNow Implementation Specialist, ServiceNow Developer and ServiceNow Administrator certifications is essential. You'll also have: Meaningful, relevant, and demonstrable experience of ServiceNow software development (essential). A broad knowledge of ServiceNow modules including ITSM, ITOM and SPM demonstrating a well-rounded view of platform capability. Process and solution designing as well as integration and discovery, including an understanding of workflow design/configuration. Ability to define QA processes and manage a Technical Authority steering group. Experience in a Financial services, insurance, investments and/or pensions environment (desirable) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefitsincluding: £65,000 - £80,000 annual salary Annual bonus (up to 25% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Private medical insurance + options to add family members Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Apr 25, 2024
Full time
Lead ServiceNow Developer Play a lead role in the continuous development and roadmap of the ServiceNow platform at NFU Mutual Opportunity to support high profile projects and business change UK based, fully remote role About the role We have an exciting opportunity for a Lead ServiceNow Developer to join our Technical Operations team here at NFU Mutual. You'll play a leading role in the ongoing development of the platform, acting as a subject matter expert and support our team of ServiceNow Developers with technical queries. As the Lead ServiceNow Developer, you'll offer guidance to the development team, allowing development work to progress quicker with more agility. In this role, you'll be leading on technical authority and the design of development work, assisting with the governance and the security of the platform. You'll be responsible for the general maintenance of the software, performing health scans and leading on the delivery of subsequent recommendations. You'll play a leading role in defining standards, policies, and procedures, ensuring the team continues to be in line with best practice. As part of our purpose-built team, you'll work to ensure that technical components are fit for purpose and meet our agreed business and system requirements. As the Lead ServiceNow Developer, you'll have opportunities to be involved in high-profile development projects that meet the needs and expectations of both our organisation and our customers. As we implement high-profile change initiatives in key areas across our business, there really is no better time for experienced IT professionals to join NFU Mutual. About you As a Lead ServiceNow Developer, you'll have experience as a ServiceNow subject matter expert with the ability to lead, coach and mentor the ServiceNow development team. You'll have ITIL awareness and experience working with senior stakeholders and possess strong problem analysis and analytical skills. You'll have experience leading on implementation projects and integrations with third parties and have experience integrating ServiceNow with other applications and vendors. Possessing the ServiceNow Implementation Specialist, ServiceNow Developer and ServiceNow Administrator certifications is essential. You'll also have: Meaningful, relevant, and demonstrable experience of ServiceNow software development (essential). A broad knowledge of ServiceNow modules including ITSM, ITOM and SPM demonstrating a well-rounded view of platform capability. Process and solution designing as well as integration and discovery, including an understanding of workflow design/configuration. Ability to define QA processes and manage a Technical Authority steering group. Experience in a Financial services, insurance, investments and/or pensions environment (desirable) At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees. We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process. We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background. Benefits and Rewards When you join our team, you can expect a supportive culture and an attractive range of rewards and benefitsincluding: £65,000 - £80,000 annual salary Annual bonus (up to 25% of salary) Contributory pension scheme, up to 20%, including your 8% contribution 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme A Family Friendly policy that helps you balance your work and family responsibilities Private medical insurance + options to add family members Access to savings at High Street brands, travel and supermarkets £20 contribution to a monthly gym membership - subject to T&Cs Health and wellbeing plan - cashback for dentist, opticians, physio and more Employee Volunteering - volunteer in the community for one day each year Unlimited access to Refer a Friend £500 bonus scheme Life Assurance cover of 4 x salary Employee discounts of 15% on a range of NFU Mutual insurance policies. Working at NFU Mutual We're one of the UK's leading general insurance and financial services companies. For over 110 years we've put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being "a great place to work" and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024. We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Apr 25, 2024
Full time
Lead Software Engineer - .NET This award-winning specialist UK Financial Services Company are seeking an experienced Software Engineer Lead within a role that provides the opportunity to make a real difference in a time of planned growth within the organisation. Reporting into the Software Engineering Manager, you will be leading the build, configuration and maintenance of internally developed applications and products in an environment that is currently going through a substantial technology migration from on-premise to the Cloud. As the Lead Engineer, you will bring your experience and technical knowledge providing technical influence and leadership to drive maturity in a CI/CD/DevSecOps, test automation environment, ensuring best practice and continuous improvement within the Software Engineering Teams, providing technical mentoring and coaching, whilst supporting the Software Engineering Managers with capability management, governance and running of technical training workshops in a highly collaborative environment. Key Activities Define implementation options for technical change (at and above the Epic level) and translate technical change Epics into Features for Engineering teams incorporating security, performance, availability, supportability (including upgrades), maintainability and roadmap progression aspects. Lead and drive refinement of technical Features with Software Engineering teams Lead the technical planning and coordination of multi-team/complex production releases/deployments. Support Engineering teams, where required, with single-team production releases/deployments. Support Software Engineering Managers with root cause analysis and identifying continual improvement opportunities in production release capability and reliability. Support Software Engineering teams with technical problem solving, incident resolution and technical thought leadership as required to support progression of day-to-day Engineering team activity. Use technical mentoring & coaching techniques to enable Software Engineering teams to gain technical confidence and competence lifting team capability and self-sufficiency over time. Support Software Engineering Mangers to foster innovation within teams and introduce new ways of working by embracing, role modelling and driving a DevSecOps/CALMS model culture within teams. Deriving Features from Epics (that require Engineering delivery) and leading refinement sessions with Engineering teams. Participating in Engineering team Agile ceremonies such as stand-ups, refinement and planning. Supporting Software Engineering Managers in refining and embedding Engineering roadmaps within teams and supporting governance and risk tasks. Skills, Experience, and Qualifications Demonstrable skills in the following: Microsoft .NET development stack JAM development stack DevOps, Continuous Integration and Continuous Delivery (Azure DevOps preferrable) Microsoft Azure SaaS/PaaS capabilities Containerisation (Docker/K8s) Microsoft Dynamics 365 Excellent technical thought leadership, negotiation and influencing skills Excellent verbal/written communication and interpersonal skills, with the ability to present and communicate complex technical concepts as simple to understand commercial outcomes Excellent technical coaching and mentoring skills Excellent problem analysis and resolution skills Strong knowledge of technical excellence practice and DevOps/CALMS methodologies Understanding of Agile delivery processes/methodologies Understanding of business processes Proven technical thought leadership and DevOps/CALMS best practice Proven experience of developing and deploying scalable, secure and highly available cloud applications Proven experience of embedding security, performance, availability and maintainability aspects in delivery This is a hybrid role with a requirement of two days a week in the office. An outstanding opportunity awaits. Apply now!
Our client, a global organisation, urgently require an experienced IT Service Management Specialist to undertake a long term contract. In order to be successful, you will have the following experience: ITIL Practitioner and ITIL 4 Strategic Leader Qualified Managing change in a ITIL v3 and/ or v4 based service management organisation Hands on experience of BMC Remedy process Designer (or similar) Experience within defence/military telecoms networks is benfifcial SC Cleared Within this role, you will be responsible for: Responsible for supporting a defence comms service using an ITIL framework Service Management toolset Assisting the IT Service Management Lead with capturing existing service management processes in leading change, ensuring smooth transition to a modern agile approach Represent the organisation during site visits to client Operational SitesCapture existing Service Management processes and reflect to the Enterprise Architecture team Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach Support the definition of the Service Management Strategy of Operations, driving change using ITIL best practise, continuous improvement and automation Work closely with the modelling and software teams to define and deliver into service improved approach using BMC Remedy Helix Liaise with internal project and technology teams on a daily basis This represents an excellent opportunity to secure a long term contract within a high profile and dynamic organisation.
Apr 25, 2024
Full time
Our client, a global organisation, urgently require an experienced IT Service Management Specialist to undertake a long term contract. In order to be successful, you will have the following experience: ITIL Practitioner and ITIL 4 Strategic Leader Qualified Managing change in a ITIL v3 and/ or v4 based service management organisation Hands on experience of BMC Remedy process Designer (or similar) Experience within defence/military telecoms networks is benfifcial SC Cleared Within this role, you will be responsible for: Responsible for supporting a defence comms service using an ITIL framework Service Management toolset Assisting the IT Service Management Lead with capturing existing service management processes in leading change, ensuring smooth transition to a modern agile approach Represent the organisation during site visits to client Operational SitesCapture existing Service Management processes and reflect to the Enterprise Architecture team Attend stakeholder meetings, governance forums, Design reviews & Readiness Assessments to assist the delivery of a new ITSM approach Support the definition of the Service Management Strategy of Operations, driving change using ITIL best practise, continuous improvement and automation Work closely with the modelling and software teams to define and deliver into service improved approach using BMC Remedy Helix Liaise with internal project and technology teams on a daily basis This represents an excellent opportunity to secure a long term contract within a high profile and dynamic organisation.
Role Title:Cyber Security Assurance Specialist Key Role Responsibilities Review new business proposals and provide specialist advice on security issues and implications. Set policies, standards and guidelines for how the organisation conducts security operations across the business and ensures alignment. Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement. Lead reviews of governance practices with appropriate and sufficient independence from management activity. Develop policies, standards, processes, guidelines for ensuring appropriate security standards are in place and are adhered to. Ensure architectural security principles are applied during project design to reduce risk. Drives adoption and adherence to policy, standards and guidelines. Design, architect and deliver security aspects within projects and provide expert assurance for secure implementation. Lead and support product security activities, including technical reviews and assessments of product security architectures and designs across a diverse range of complex infrastructure, data and application systems. Ensure timely and robust incident management resolution, including major incident response coordination and management. Deputise for the Senior IT Security Manager as and when required. Education, Qualifications & Training Achieved one or more relevant qualification / certification (i.e. CISSP, CISA, CISM Knowledge & Experience Expert knowledge of security data tools, information security controls, security best practice and management strategies. Experience of designing control maturity tests and conducting control maturity assessments. Experience of overseeing and leading remediation of security assessments, technical testing, and vulnerability analysis including Cyber Essentials, Cyber Essentials Plus, and NIST CSF. Experience in incident response and overseeing improvement actions such as development and tuning of security monitoring, alerting, and reporting. Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools (Nessus and Rapid 7), EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell automation etc. Previous exposure to enterprise networking and infrastructure technologies Role Specific Skills & Behaviours Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business. Ability to effectively coordinate and manage major incident responses. Ability to work under pressure and maintain customer service ethic. Ability to be creative. Ability to present complex security solutions and situations to those without technical knowledge. Ability to formulate effective and appropriate recommendations based on sound technical knowledge. Ability to confidently challenge deadlines, priorities and suggest alternative ways of achieving targets. Meticulous documentation skills used for service descriptions and in service/asset management tooling and knowledge bases. Excellent written and oral communication skills. Customer focused - always assessing the impact and urgency for customers as the priority. Able to develop the skills and competencies of others. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2024
Full time
Role Title:Cyber Security Assurance Specialist Key Role Responsibilities Review new business proposals and provide specialist advice on security issues and implications. Set policies, standards and guidelines for how the organisation conducts security operations across the business and ensures alignment. Develop & establish supplier chain security agreements / contracts / questionnaires and manage completion and disengagement. Lead reviews of governance practices with appropriate and sufficient independence from management activity. Develop policies, standards, processes, guidelines for ensuring appropriate security standards are in place and are adhered to. Ensure architectural security principles are applied during project design to reduce risk. Drives adoption and adherence to policy, standards and guidelines. Design, architect and deliver security aspects within projects and provide expert assurance for secure implementation. Lead and support product security activities, including technical reviews and assessments of product security architectures and designs across a diverse range of complex infrastructure, data and application systems. Ensure timely and robust incident management resolution, including major incident response coordination and management. Deputise for the Senior IT Security Manager as and when required. Education, Qualifications & Training Achieved one or more relevant qualification / certification (i.e. CISSP, CISA, CISM Knowledge & Experience Expert knowledge of security data tools, information security controls, security best practice and management strategies. Experience of designing control maturity tests and conducting control maturity assessments. Experience of overseeing and leading remediation of security assessments, technical testing, and vulnerability analysis including Cyber Essentials, Cyber Essentials Plus, and NIST CSF. Experience in incident response and overseeing improvement actions such as development and tuning of security monitoring, alerting, and reporting. Technical knowledge and broad hands-on experience of working with security technologies such as the Microsoft XDR stack, vulnerability management tools (Nessus and Rapid 7), EDR platforms, SIEMs (Splunk / Azure Sentinel), Powershell automation etc. Previous exposure to enterprise networking and infrastructure technologies Role Specific Skills & Behaviours Ability to work supportively and collaboratively with colleagues across Technology & transformation as well as the wider business. Ability to effectively coordinate and manage major incident responses. Ability to work under pressure and maintain customer service ethic. Ability to be creative. Ability to present complex security solutions and situations to those without technical knowledge. Ability to formulate effective and appropriate recommendations based on sound technical knowledge. Ability to confidently challenge deadlines, priorities and suggest alternative ways of achieving targets. Meticulous documentation skills used for service descriptions and in service/asset management tooling and knowledge bases. Excellent written and oral communication skills. Customer focused - always assessing the impact and urgency for customers as the priority. Able to develop the skills and competencies of others. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
Apr 25, 2024
Contractor
SC cleared Software Solutions Architect Portsmouth (5 days a wweek on site) 12 months initially £92.37 Inside IR35/Umbrella Due to the urgent nature of the role candidates must have current and transferrable SC Clearance. Role Description A senior role with in the Training & Simulation team responsible for defining the overall strategic direction of the software solution for the Training & Simulation Maritime Synthetic Core (MSC) Defining, developing, assessing and reviewing the set of architectural artefacts required to identify the software elements necessary to satisfy software and/or system requirements for the MSC Establishing, maintaining and/or enhancing the set of transformational activities and supporting tools deployed to develop and maintain software design artefacts and related work products throughout the engineering life cycle for the MSC. Providing specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance MSC performance. This position is based in Portsmouth but will require occasional travel to exhibitions, conferences, subcontractor and customer sites. Core Duties Produce, document, own and maintain the MSC software architecture(s), clearly communicating the associated software solutions to the wider team. Design and document the software architecture for Training and Simulation products, taking account of the need to design for the modernisation and modularisation of existing capability, commonality of approach and re-use of capability across solutions, integration of new capabilities and open standards and integration of third party products and capabilities Provide specialist expertise to guide development of creative and innovative software solutions utilise analysis and fault finding skills in support of product prototyping/development and to enhance product performance. Define, implement and maintain the software configuration management toolsets and processes needed to manage the product software, including structure of repositories, build processes and seek endorsement from the Head of Engineering and Technology/Product Lead for the proposed approach. Design software solutions to meet overarching functional requirements. Provide guidance to and co-ordinate with Project teams in the integration of product software into deliverable systems and systems architecture. Support bid work undertaken by projects and Business Development including solution design, documentation and software estimating. Design for product security and produce solutions that address Maritime Services Cyber Security and Export Control requirements. Working experience of Host infrastructure systems and software development using a variety of software languages. Network communications for local and wide area connectivity. Knowledge of synthetic environments and associated communication protocols eg High Level Architecture (HLA). Knowledge and understanding of training systems and combat system capabilities, interfaces and integration. Knowledge of technology trends and their potential road maps. Awareness and understanding of different stakeholders and their organizational structures is essential. Knowledge and experience of the client's Systems' engineering governance and life cycle management processes is desirable. Excellent awareness of emerging software techniques and technologies. Skills: Ability to design solutions that integrate systems and software across multiple projects. Ability to design solutions that integrate third party applications across multiple projects. Excellent problem solving skills required for complex systems and software issues. Self-reliant. Able to be self-motivated and work without direction when required to achieve the overall objectives. Experience of multiple software languages Technically lead the software design process and resultant solutions Able to clearly present and justify complex information and concepts to a wide range of stakeholders both internally and externally. Ability to prioritise workload across multiple projects and concurrent developments/requirements. Able to build strong relationships at all levels internally and externally. The ability to understand and propose solution recommendations and trade-offs on software technical aspects pertaining to the projects whilst ensuring the balance between technical risk and cost is fully understood for the solutions, is essential. The ability to communicate well and work collaboratively with colleagues, team members, line management and senior management is essential. Qualifications: Degree qualified or equivalent technical professional experience and have relevant IT and/or business experience. Defence industry is ideal, but open to other industries providing they have the relevant technical experience. About the team you'll be working in Sits within the product team, part of the wider Training & Simulation Team Reporting in to Product Delivery Lead Software and Systems Team of 13 that has plans to grow over the year.
About the role You will lead the development and implementation of a comprehensive internal communication strategy, this will include identifying key messages/themes, target audiences, communication channels, performance metrics, governance framework and the build of a high-level internal communications channel. As Head of Internal Communication & Insights, you will partner with the Executive Leadership Team to understand future business strategy/plans and be able to translate these into communication objectives, providing specialist communications advisory support and cultivating insight and feedback across the business to inform communications approach. You will be required to take accountability for CEO/leadership presentations and content development and be the spokesperson for internal communications, able to support the CEO with preparing for internal and board engagements. Our successful candidate will develop our strategic communications, championing our purpose and supporting the understanding and buy in to our Strategic Initiatives. You will be expected to foster employee engagement with our organisational direction, strategy, and progress, providing a core messaging framework for the Internal Communications & Insight Partners to operate within. You will provide leadership, guidance and mentorship to the Internal Communications and Insights team, ensuring they have the necessary resources, skills, and support to execute communication initiatives effectively and that all internal communication is clear, consistent and aligned with our 'tone of voice'. As Head of Internal Comms & Insights, you will develop a messaging house for crisis communications and put plans in place to effectively communicate with employees during crisis situations, providing timely, accurate and transparent information to mitigate potential impacts on morale and productivity. You will have an oversight of organisational change communications, ensuring strategic alignment with insight from local directorates, we would expect you to provide specialist advisory support on complex organisational change such as acquisitions and business divestiture. About you Our successful candidate will have an extensive background in internal communications and internal culture building with demonstrable success. You should have previous experience in building and implementing an internal communications strategy. As Head of Internal Comms & Insights, you will have significant experience of leading an internal communications/insights team that partners with the business to develop/deliver effective, impactful communications, you will have the leadership skills to effectively engage, influence, and motivate. You will be experienced in partnering with senior leaders, acting as a trusted advisor, and coaching on communication approaches/styles. You will be able to evidence leading/developing change management communications in addition to crisis communications planning and management. An excellent communicator, adept at building strong stakeholder relationships in the business to gather intelligence, and to synthesise information into core, consistent messaging. You should have a depth of understanding of organisational strategy options with the ability to align an overarching communication strategy and messaging. You are skilled in crafting engaging communications and storytelling that connects employees to the strategy and purpose. It would also be beneficial if you were highly analytical in nature with the ability to utilise data to make informed decisions. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost three million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
Apr 25, 2024
Full time
About the role You will lead the development and implementation of a comprehensive internal communication strategy, this will include identifying key messages/themes, target audiences, communication channels, performance metrics, governance framework and the build of a high-level internal communications channel. As Head of Internal Communication & Insights, you will partner with the Executive Leadership Team to understand future business strategy/plans and be able to translate these into communication objectives, providing specialist communications advisory support and cultivating insight and feedback across the business to inform communications approach. You will be required to take accountability for CEO/leadership presentations and content development and be the spokesperson for internal communications, able to support the CEO with preparing for internal and board engagements. Our successful candidate will develop our strategic communications, championing our purpose and supporting the understanding and buy in to our Strategic Initiatives. You will be expected to foster employee engagement with our organisational direction, strategy, and progress, providing a core messaging framework for the Internal Communications & Insight Partners to operate within. You will provide leadership, guidance and mentorship to the Internal Communications and Insights team, ensuring they have the necessary resources, skills, and support to execute communication initiatives effectively and that all internal communication is clear, consistent and aligned with our 'tone of voice'. As Head of Internal Comms & Insights, you will develop a messaging house for crisis communications and put plans in place to effectively communicate with employees during crisis situations, providing timely, accurate and transparent information to mitigate potential impacts on morale and productivity. You will have an oversight of organisational change communications, ensuring strategic alignment with insight from local directorates, we would expect you to provide specialist advisory support on complex organisational change such as acquisitions and business divestiture. About you Our successful candidate will have an extensive background in internal communications and internal culture building with demonstrable success. You should have previous experience in building and implementing an internal communications strategy. As Head of Internal Comms & Insights, you will have significant experience of leading an internal communications/insights team that partners with the business to develop/deliver effective, impactful communications, you will have the leadership skills to effectively engage, influence, and motivate. You will be experienced in partnering with senior leaders, acting as a trusted advisor, and coaching on communication approaches/styles. You will be able to evidence leading/developing change management communications in addition to crisis communications planning and management. An excellent communicator, adept at building strong stakeholder relationships in the business to gather intelligence, and to synthesise information into core, consistent messaging. You should have a depth of understanding of organisational strategy options with the ability to align an overarching communication strategy and messaging. You are skilled in crafting engaging communications and storytelling that connects employees to the strategy and purpose. It would also be beneficial if you were highly analytical in nature with the ability to utilise data to make informed decisions. Our Story And Mission Our vision is for a world in which everyone has the skills and opportunities to succeed. We support almost three million people each year to develop skills that help them into a job, develop on that job and to prepare for their next job. As a charity, we're proud that everything we do is focused on achieving this purpose. Through our assessment and credentialing, corporate learning and technical training offers, we partner with our customers to deliver work-based learning programmes that build competency to support better prospects for people, organisations and wider society. We create flexible learning pathways that support lifelong employability, because we believe that people deserve the opportunity to (re)train and (re)learn again and again - gaining new skills at every stage of life, regardless of where they start. At the heart of our business sits the City & Guilds Foundation which amplifies our purpose by helping to remove barriers to getting into a job, celebrating best practice on the job, and advocating for jobs of the future. We were founded in 1878 by the City of London and the trade guilds of the time, to help people, organisations and economies to develop their skills for growth. Our rich experience means we're uniquely positioned to understand the future of work and learning. And we continually evolve to develop and deliver skills for the workplace of the future. Today, as well as qualifications and assessment, we offer digital credentialing, eLearning technologies, executive leadership development, technical training, and consultancy. Our success is driven by the people we work with. We pride ourselves on our ability to offer an equal opportunity to all our staff and we value diversity within our inclusive culture. We recognise that a diverse workforce is the only way we will achieve our ambitious business goals, so we work hard to be flexible to accommodate everyone. What We Offer We offer the opportunity to work in an innovative, engaging and market-leading organisation with opportunities to develop your existing skills and explore new ones. You'll receive an excellent benefits package which typically includes a great base salary, 25 days holiday plus bank holidays, pension, private healthcare, volunteering opportunities and much more. Next Steps and how to apply If you think this is the role and organisation for you then we would love to hear from you. Please submit your CV and complete our short application form using the apply button. We shortlist for our vacancies on an ongoing basis, and we may close a vacancy earlier than the advertised date. Please can you submit your application as soon as possible to avoid disappointment. City & Guilds are a Disability confident employer. Please let us know if you require any support/adjustments at your interview and if successful any adjustments needed to support you in your role. If this is required, please email;
Prestigious opportunity for a Service Assurance Analyst to join our pioneering Digital transformation.Co-ordinating an end to end Service Assurance (Service Design and Transition) process. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.If you possess a combination of some of the following skills, then LETS TALK! Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred In return, you will be rewarded with: Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services, including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2024
Full time
Prestigious opportunity for a Service Assurance Analyst to join our pioneering Digital transformation.Co-ordinating an end to end Service Assurance (Service Design and Transition) process. You will be responsible for work ensuring that new and changed IT Services have a complete Service Design Package, and that it meets the agreed Service Transition and Operational Readiness measures, which includes creation of artefacts such as runbooks, configuration of ITIL service support processes, support and RACI models, Disaster Recovery plans, and the completion of knowledge transfer.If you possess a combination of some of the following skills, then LETS TALK! Experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services Experience of collaborating with stakeholders to successfully onboard all new and changed solutions delivered into the production environment Demonstrable understanding of Availability Management, Capacity Management and Information and Governance Understanding of ITIL Experience of project delivery and working within a governance framework Experience of security system implementations preferred In return, you will be rewarded with: Generous annual leave allowance, including Christmas/New Year closure; Pension scheme membership to provide benefits for you and your family; Well-being programme with counselling, fitness and leading sports facilities; Learning and development opportunities; Season ticket loans for public transport; Cycle to Work Scheme; Workplace nursery scheme; Staff recognition schemes; Staff discounts on a range of products and services, including travel and high street savings. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company We are currently working with a large scale UK wide infrastructure and construction organisation, supportingin their recruitment of a data engineer for a 3 to 6-month contract. The organisation is a large multipurpose organisation that offers multiple different services across the UK, including working with both the public and private sectors, with the government on occasions too. This role is going to be predominantly working from home (with very occasional travel to site when needed). What you'll need to succeed Experience with data modelling , snowflake, etc schemas and performance optimisation of data tables Experience with data warehousing solutions (e.g. Snowflake) and data lake architecture. Azure Databricks / Pyspark & ADF. Strong skills in data normalisation and the ability to present complex technical concepts to diverse stakeholders. Good understanding of data integration and data governance principles Strong analytical and problem-solving abilities to identify data modelling requirements and constraints. Capability to analyse complex datasets and derive insights to inform the data modelling process Awareness of industry-specific standards and best practices related to data modelling and database design. What you'll get in return You will receive a 3 monthly contract, remote based role but must be willing to travel for meetings when needed. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 25, 2024
Full time
Your new company We are currently working with a large scale UK wide infrastructure and construction organisation, supportingin their recruitment of a data engineer for a 3 to 6-month contract. The organisation is a large multipurpose organisation that offers multiple different services across the UK, including working with both the public and private sectors, with the government on occasions too. This role is going to be predominantly working from home (with very occasional travel to site when needed). What you'll need to succeed Experience with data modelling , snowflake, etc schemas and performance optimisation of data tables Experience with data warehousing solutions (e.g. Snowflake) and data lake architecture. Azure Databricks / Pyspark & ADF. Strong skills in data normalisation and the ability to present complex technical concepts to diverse stakeholders. Good understanding of data integration and data governance principles Strong analytical and problem-solving abilities to identify data modelling requirements and constraints. Capability to analyse complex datasets and derive insights to inform the data modelling process Awareness of industry-specific standards and best practices related to data modelling and database design. What you'll get in return You will receive a 3 monthly contract, remote based role but must be willing to travel for meetings when needed. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About The Role Team - Prospect, Advisor and Employer Working Pattern - Hybrid - 2 days per week in any of the Vitality offices. Full time hours. We are happy to discuss flexible working! What this role is all about: The Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals.This is a specialist role, providing technical leadership across a number of disparate solutions for a value driven enterprise journey.You will play a key role in designing end to end technology solutions and supporting engineering teams throughout the SDLC. You will be experienced in providing design documentation, and reviewing or contributing to ICD's, IT governance and Standards.You will work alongside other Architects, Principal Software Engineer, business analysts, UX designs and developer teams delivering incremental releases that generate business value. Key Actions Working closely with the technology tribe, designing solutions that cross technical, product and application boundaries, ensuring that changes are designed, developed and delivered in compliance with policies and standards Is a point of contact for resolving any architectural issues Acts as an SME for technical changes in order to provide estimates for new initiatives or product enhancements Owns, creates and maintains Solution Design documentation and seeks relevant sign off Contributes to Design standards and patterns, and forms part of the governing body of EADA Supports Projects and Product Enhancements throughout the development and delivery lifecycle Assists in Incident/Problem management, Root Cause Analysis and definition of solution Works closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Essential Skills needed to fulfil this role: Demonstrable experience (ideally 5 years+) working as a Solution Architect using a range of different technologies (ideally including Java/Spring, .NET, JavaScript, micro services, containers, databases, cloud technologies) Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications Assured communicator - able to present complex technical issues in a clear manner to technical and non-technical audiences Experience of Agile Methodology (ideally SAFe) Strong analytical and problem-solving skills So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we're the right fit for you? We can't wait. Diversity & Inclusion We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Apr 25, 2024
Full time
About The Role Team - Prospect, Advisor and Employer Working Pattern - Hybrid - 2 days per week in any of the Vitality offices. Full time hours. We are happy to discuss flexible working! What this role is all about: The Solution Architect is accountable for ensuring that our technology solutions are designed and implemented according to Enterprise Architecture Requirements, Business Requirements and IT Development Standards to deliver towards strategic goals.This is a specialist role, providing technical leadership across a number of disparate solutions for a value driven enterprise journey.You will play a key role in designing end to end technology solutions and supporting engineering teams throughout the SDLC. You will be experienced in providing design documentation, and reviewing or contributing to ICD's, IT governance and Standards.You will work alongside other Architects, Principal Software Engineer, business analysts, UX designs and developer teams delivering incremental releases that generate business value. Key Actions Working closely with the technology tribe, designing solutions that cross technical, product and application boundaries, ensuring that changes are designed, developed and delivered in compliance with policies and standards Is a point of contact for resolving any architectural issues Acts as an SME for technical changes in order to provide estimates for new initiatives or product enhancements Owns, creates and maintains Solution Design documentation and seeks relevant sign off Contributes to Design standards and patterns, and forms part of the governing body of EADA Supports Projects and Product Enhancements throughout the development and delivery lifecycle Assists in Incident/Problem management, Root Cause Analysis and definition of solution Works closely with the engineering team(s) - encouraging continuous improvement in the development, build, test and maintenance of the system Essential Skills needed to fulfil this role: Demonstrable experience (ideally 5 years+) working as a Solution Architect using a range of different technologies (ideally including Java/Spring, .NET, JavaScript, micro services, containers, databases, cloud technologies) Demonstrable expertise in the use of appropriate tools/technologies for the design, development, build, testing & deployment of a wide range of applications Assured communicator - able to present complex technical issues in a clear manner to technical and non-technical audiences Experience of Agile Methodology (ideally SAFe) Strong analytical and problem-solving skills So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities! If you are successful in your application and join us at Vitality, this is our promise to you, w e will: Help you to be the healthiest you've ever been. Create an environment that embraces you as you are and enables you to be your best self. Give you flexibility on how, where and when you work. Help you advance your career by playing you to your strengths. Give you a voice to help our business grow and make Vitality a great place to be. Give you the space to try, fail and learn. Provide a healthy balance of challenge and support. Recognise and reward you with a competitive salary and amazing benefits. Be there for you when you need us. Provide opportunities for you to be a force for good in society. We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy. About The Company Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits. We're successful because we attract, develop, and retain the best people - and because we care.Plus, you get to join our 1.7+ million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out. Ready to find out if we're the right fit for you? We can't wait. Diversity & Inclusion We're committed to diversity and inclusion because it's good for our employees, for our business, and for society. To learn more please visit our Careers page. Vitality's approach to sustainability Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.
Head of Applications and Development Rate - £850 (a day) Duration - 3 months (Initially) Location - London (Hybrid) IR35 - INSIDE (Must be via an Umbrella Company) As our Head of Applications & Development, you'll play a pivotal role in shaping our software landscape and systems strategy. Your expertise will assist in delivering our digital transformation programme, ensuring reliable and effective technology solutions. You're accountable for: Lead our Application & Development teams: Software development and supporting teams for ERP & Case Management Technical Application support & Development IA/ML Knowledge Management Analysing business requirements and collaborating with partnership organisations to recommend software solutions, and evolving capabilities that will deliver organisational goals. Owning & delivering the demand, development cycle for our case management systems, focusing on performance and quality Overseeing the performance of our Application Ecosystem, working with Transformation and business partners to develop a transparent and clear technical roadmap, underpinned by business benefits Developing technical controls and engagement structures for development cycles, Ensuring that projects adhere to design specifications, implementation requirements, and quality standards. Assist in coordination and planning for our cross functional engineering resources, including Product Discovery, Delivery, QA, and DevOps Managing external support partners, system specialists, Testing teams, and develop partnerships: providing guidance, mentorship, and performance evaluation. Develop & communicate a plan to optimise and the use of our Cloud system landscape Collaborate with other leaders within Casework Product and Supporting systems to grow and evolve our engineering Governance, tools, and processes Foster a culture of best practices in all aspects of software engineering including delivery of benefits, development costs, potential revenue, and associated risks Demonstrate an unwavering commitment to the highest quality in delivery of system change and test Creating and managing budgets to ensure projects and systems stay within financial parameters Own our software risk management process and remediation plans Working with our Security teams ensure we minimise risk, maturing Cyber and Information Governance, system controls Your experience includes: A bachelor's degree in computer science, information technology, software engineering, or a related field is typically required. 5 years + track record of building and managing successful software delivery teams, particularly in Azure Dynamics. Demonstrated ability to create application development strategies founded on agile principles, and effectively execute initiatives to mature and develop teams in adoption 5+ years of experience in enterprise systems integration and best practices in the context of cloud platforms application development, with Expert Proficiency in Microsoft Dynamics 365 Demonstrable experience working with enterprise architecture and interface design, proven success in translating architectural design into complex software solutions Experience in managing programmes to deliver machine learning and business process automation Experience in working within the Finance & Legal sectors preferred Excellent communication, analytical and problem-solving skills with a keen customer focus, capable of presenting technical solutions to customer, investors and other stakeholders.
Apr 25, 2024
Full time
Head of Applications and Development Rate - £850 (a day) Duration - 3 months (Initially) Location - London (Hybrid) IR35 - INSIDE (Must be via an Umbrella Company) As our Head of Applications & Development, you'll play a pivotal role in shaping our software landscape and systems strategy. Your expertise will assist in delivering our digital transformation programme, ensuring reliable and effective technology solutions. You're accountable for: Lead our Application & Development teams: Software development and supporting teams for ERP & Case Management Technical Application support & Development IA/ML Knowledge Management Analysing business requirements and collaborating with partnership organisations to recommend software solutions, and evolving capabilities that will deliver organisational goals. Owning & delivering the demand, development cycle for our case management systems, focusing on performance and quality Overseeing the performance of our Application Ecosystem, working with Transformation and business partners to develop a transparent and clear technical roadmap, underpinned by business benefits Developing technical controls and engagement structures for development cycles, Ensuring that projects adhere to design specifications, implementation requirements, and quality standards. Assist in coordination and planning for our cross functional engineering resources, including Product Discovery, Delivery, QA, and DevOps Managing external support partners, system specialists, Testing teams, and develop partnerships: providing guidance, mentorship, and performance evaluation. Develop & communicate a plan to optimise and the use of our Cloud system landscape Collaborate with other leaders within Casework Product and Supporting systems to grow and evolve our engineering Governance, tools, and processes Foster a culture of best practices in all aspects of software engineering including delivery of benefits, development costs, potential revenue, and associated risks Demonstrate an unwavering commitment to the highest quality in delivery of system change and test Creating and managing budgets to ensure projects and systems stay within financial parameters Own our software risk management process and remediation plans Working with our Security teams ensure we minimise risk, maturing Cyber and Information Governance, system controls Your experience includes: A bachelor's degree in computer science, information technology, software engineering, or a related field is typically required. 5 years + track record of building and managing successful software delivery teams, particularly in Azure Dynamics. Demonstrated ability to create application development strategies founded on agile principles, and effectively execute initiatives to mature and develop teams in adoption 5+ years of experience in enterprise systems integration and best practices in the context of cloud platforms application development, with Expert Proficiency in Microsoft Dynamics 365 Demonstrable experience working with enterprise architecture and interface design, proven success in translating architectural design into complex software solutions Experience in managing programmes to deliver machine learning and business process automation Experience in working within the Finance & Legal sectors preferred Excellent communication, analytical and problem-solving skills with a keen customer focus, capable of presenting technical solutions to customer, investors and other stakeholders.
Are you passionate about leveraging technology to optimise HR processes and enhance the employee experience? Our client is seeking a talented HR Systems Specialist to lead the administration, maintenance, and enhancement of their HR systems and tools. Our client is offering competitive salary, fantastic benefits, and the chance to be part of a global organisation As the HR Systems Specialist, you will manage and optimise our HR systems to ensure maximum efficiency. You will be the primary point of contact for all HR system inquiries, issues, and enhancements. You will train HR team members and stakeholders on how to use these systems effectively, extract and analyse data for reporting and analytics, and ensure data security and integrity. JOB TITLE: HR Systems Specialist COMPANY: Shipping CONTRACT: Permanent START : ASAP SALARY : £60,000 - £70,000 CULTURE: A growing and changing company, passionate and innovative with excellent team morale DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO: Own and administer all HR systems, including HRIS, ATS, LMS, and other related platforms. Evaluate and optimise HR systems to meet changing needs. Improve efficiency and user experience through system enhancements, updates, and integrations. Train and support HR team members and end-users on system functionality and best practices. Provide training materials, workshops, and ongoing support to ensure proficient system usage. Conduct a thorough review of the current system, revising processes, setups, and practices to improve accuracy and optimisation. Enhance the company's HR system, focusing on service enhancements and increasing user knowledge within the HR team. Use HR systems to expand. Create regular and ad-hoc reports to support decision-making, monitor key HR metrics, and track user compliance. Ensure HR data accuracy, integrity, and confidentiality. Help establish system governance policies, procedures, and standards to ensure consistency, compliance, and efficiency in HR system usage across the organization. Maintain current and accessible operational procedures for HR systems. Coordinate with external vendors and service providers to resolve system issues, coordinate upgrades, and escalate technical support inquiries as needed. Stay current with industry trends, best practices, and emerging technologies in HR systems and technology. Recommend and implement process improvements to improve system functionality and user experience. Collaborate with the larger HR team to influence the design and delivery of systems while supporting strategic delivery. Plan, test, and contribute to the ongoing rollout of new modules, system updates, and developments. Regularly check, cleanse, and audit employee data in the HR database. Provide periodic and annual system reporting across all systems. Train staff in all offices to complete accurate entries on the internal HR system, including onboarding, full lifecycle changes, and a variety of benefit enrolments, while also providing functional support for the HR system modules. Supporting international offices with HR Information Systems projects and documenting processes. Conducting audits to identify data entry errors. Assisting with absence reporting, monthly reporting and reconciliations, year-end processes, and ad hoc reports. Fostering strong relationships with HR and business units. Knowledge, Skills & Experience Bachelor's degree in Human Resources, Information Technology, Computer Science, or a related field Proven experience (5+ years) in HR systems, administration, configuration, and optimisation. Proven general HR experience. Proficiency in HRIS platforms including Natural HR/SuccessFactors etc Demonstrated ability to manage multiple priorities and successfully complete projects in a fast-paced environment. Desired certification in HR systems such as HRIS, ATS, and LMS. Person Specification Strong analytical skills, the ability to interpret complex data, excellent communication skills, and the ability to train and support users at all levels of the organisation. Strong attention to detail and commitment to data accuracy and integrity Understanding of data privacy regulations and best practices in HR data management. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 25, 2024
Full time
Are you passionate about leveraging technology to optimise HR processes and enhance the employee experience? Our client is seeking a talented HR Systems Specialist to lead the administration, maintenance, and enhancement of their HR systems and tools. Our client is offering competitive salary, fantastic benefits, and the chance to be part of a global organisation As the HR Systems Specialist, you will manage and optimise our HR systems to ensure maximum efficiency. You will be the primary point of contact for all HR system inquiries, issues, and enhancements. You will train HR team members and stakeholders on how to use these systems effectively, extract and analyse data for reporting and analytics, and ensure data security and integrity. JOB TITLE: HR Systems Specialist COMPANY: Shipping CONTRACT: Permanent START : ASAP SALARY : £60,000 - £70,000 CULTURE: A growing and changing company, passionate and innovative with excellent team morale DUTIES INCLUDE BUT ARE NOT EXCLUSIVE TO: Own and administer all HR systems, including HRIS, ATS, LMS, and other related platforms. Evaluate and optimise HR systems to meet changing needs. Improve efficiency and user experience through system enhancements, updates, and integrations. Train and support HR team members and end-users on system functionality and best practices. Provide training materials, workshops, and ongoing support to ensure proficient system usage. Conduct a thorough review of the current system, revising processes, setups, and practices to improve accuracy and optimisation. Enhance the company's HR system, focusing on service enhancements and increasing user knowledge within the HR team. Use HR systems to expand. Create regular and ad-hoc reports to support decision-making, monitor key HR metrics, and track user compliance. Ensure HR data accuracy, integrity, and confidentiality. Help establish system governance policies, procedures, and standards to ensure consistency, compliance, and efficiency in HR system usage across the organization. Maintain current and accessible operational procedures for HR systems. Coordinate with external vendors and service providers to resolve system issues, coordinate upgrades, and escalate technical support inquiries as needed. Stay current with industry trends, best practices, and emerging technologies in HR systems and technology. Recommend and implement process improvements to improve system functionality and user experience. Collaborate with the larger HR team to influence the design and delivery of systems while supporting strategic delivery. Plan, test, and contribute to the ongoing rollout of new modules, system updates, and developments. Regularly check, cleanse, and audit employee data in the HR database. Provide periodic and annual system reporting across all systems. Train staff in all offices to complete accurate entries on the internal HR system, including onboarding, full lifecycle changes, and a variety of benefit enrolments, while also providing functional support for the HR system modules. Supporting international offices with HR Information Systems projects and documenting processes. Conducting audits to identify data entry errors. Assisting with absence reporting, monthly reporting and reconciliations, year-end processes, and ad hoc reports. Fostering strong relationships with HR and business units. Knowledge, Skills & Experience Bachelor's degree in Human Resources, Information Technology, Computer Science, or a related field Proven experience (5+ years) in HR systems, administration, configuration, and optimisation. Proven general HR experience. Proficiency in HRIS platforms including Natural HR/SuccessFactors etc Demonstrated ability to manage multiple priorities and successfully complete projects in a fast-paced environment. Desired certification in HR systems such as HRIS, ATS, and LMS. Person Specification Strong analytical skills, the ability to interpret complex data, excellent communication skills, and the ability to train and support users at all levels of the organisation. Strong attention to detail and commitment to data accuracy and integrity Understanding of data privacy regulations and best practices in HR data management. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Data Engineer/Architect - Fully Remote (UK) - £55,000 Join a leading digital transformation agency as a Data Engineer/Architect where you will work on a variety of projects within their portfolio, interpreting and bringing to life the defined solution architecture. This is a remote-first position (UK based). The Role: As a Data Engineer/Architect you will; Design and implement cloud-native data lakes, data pipelines, and data visualisation solutions on GCP and longer-term on AWS Support the design and implementation of MySQL database migration to cloud-based data solutions Ensure adherence to data management frameworks and governance Support with troubleshooting and resolve technical issues Contribute to a culture of continuous improvement. They are looking to build out their Data team so there is the scope for you to progress into leading this team, if that is the direction you wish to take your career. About you: 3+ years of experience in data architecture, data engineering, or similar Experience with GCP, including serverless technologies (AWS is a plus) Experience in building data pipelines using SQL and related technologies Knowledge of SQL, NoSQL, and experience with database systems such as MySQL Familiarity with data warehousing solutions such as Snowflake is a plus (not essential) The Company: As a specialist in designing, developing and delivering enterprise level solutions, they have long-standing partnerships with clients across a variety of industries that they have developed over the last 20+ years. This remote-first digital transformation agency has seen huge growth in their client base and as a result are expanding across their Development & Data teams. Remote first - UK based £50,000 - £55,000 (depending on experience) Private Medical Insurance Flexible working & More! Apply now for immediate consideration! Data Architect - Fully Remote (UK) - £55,000
Apr 25, 2024
Full time
Data Engineer/Architect - Fully Remote (UK) - £55,000 Join a leading digital transformation agency as a Data Engineer/Architect where you will work on a variety of projects within their portfolio, interpreting and bringing to life the defined solution architecture. This is a remote-first position (UK based). The Role: As a Data Engineer/Architect you will; Design and implement cloud-native data lakes, data pipelines, and data visualisation solutions on GCP and longer-term on AWS Support the design and implementation of MySQL database migration to cloud-based data solutions Ensure adherence to data management frameworks and governance Support with troubleshooting and resolve technical issues Contribute to a culture of continuous improvement. They are looking to build out their Data team so there is the scope for you to progress into leading this team, if that is the direction you wish to take your career. About you: 3+ years of experience in data architecture, data engineering, or similar Experience with GCP, including serverless technologies (AWS is a plus) Experience in building data pipelines using SQL and related technologies Knowledge of SQL, NoSQL, and experience with database systems such as MySQL Familiarity with data warehousing solutions such as Snowflake is a plus (not essential) The Company: As a specialist in designing, developing and delivering enterprise level solutions, they have long-standing partnerships with clients across a variety of industries that they have developed over the last 20+ years. This remote-first digital transformation agency has seen huge growth in their client base and as a result are expanding across their Development & Data teams. Remote first - UK based £50,000 - £55,000 (depending on experience) Private Medical Insurance Flexible working & More! Apply now for immediate consideration! Data Architect - Fully Remote (UK) - £55,000
Primary Details Time Type: Full time Worker Type: Employee Senior Rulebook Author London/Hybrid At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength, and embrace change to their advantage. The Opportunity: QBE are currently recruiting for a RuleBook Author to join our team. You will be responsible for the development and continuous enhancement of our knowledge and expertise of the RuleBook platform within QBE, ensuring it is correctly configured and maintained. Additionally. You will ensure best practice with respect to governance and ensuring controllership of the system (release management, testing, software updates). Finally, providing pricing actuaries and underwriters advice and guidance on using the capabilities of the system. How will I help? Interpret the requirements of the Underwriting and Actuarial teams and translate those requirements into practical, efficient and reusable RuleBook models Maintain accurate and up to date documentation of the Rulebook platform and the models that are implemented in the system Continuous maintenance of the tool and the models, as required (enhancements, bug fixing, tuning, etc.) Work with business stakeholders to provide advice on how to maximise the potential of the Rulebook product and how new products or restructured pricing models may be implemented Support the IT team when new versions of the software are being deployed (providing advice, UAT support, etc.) Assist in designing reporting outputs from Rulebook Identify and monitor Rulebook and Models risks and issues, managing the inter-dependencies between the business needs and the release of any updates to the system, implementing solutions and providing recommendations Assist in co-ordinating testing activity, ensuring activity is correctly planned, scheduled and resourced and that test cycles are correctly implemented Build and maintain strong relationships with key internal stakeholders and external Vendors to ensure business needs are met Your story so far University educated, with a strong mathematical, actuarial and/or computer science component Experience of working with a formal software development lifecycle: specifically Requirements gathering and analysis Software development Testing processes Release management Knowledge of pricing systems (such as RuleBook, Polaris, etc.), and actuarial pricing models Ability to work with remote stakeholders and to develop and maintain remote relationships Ability to identify issues and solutions according to prescribed processes and procedures Expert in "end user" tools - Microsoft Excel, Microsoft Access, visual basic macros, etc. Excellent verbal and written communication skills. Knowledge of the commercial insurance industry May be studying towards a professional qualification or possesses commensurate professional experience We are here to support youWe are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'At My Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners BCS Organisational Membership Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include: The British Computer Society 2021 Winners - Inspirational Individual of the Year; IT Service & Support Professional of the year British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Why QBE? Working for us. Working for you. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Offering a great range of benefits which enable you to bring your best self to work, including competitive salaries and bonus structures, health and wellbeing programs, hybrid working for the flexibility of working from home and the office. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
Apr 24, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee Senior Rulebook Author London/Hybrid At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength, and embrace change to their advantage. The Opportunity: QBE are currently recruiting for a RuleBook Author to join our team. You will be responsible for the development and continuous enhancement of our knowledge and expertise of the RuleBook platform within QBE, ensuring it is correctly configured and maintained. Additionally. You will ensure best practice with respect to governance and ensuring controllership of the system (release management, testing, software updates). Finally, providing pricing actuaries and underwriters advice and guidance on using the capabilities of the system. How will I help? Interpret the requirements of the Underwriting and Actuarial teams and translate those requirements into practical, efficient and reusable RuleBook models Maintain accurate and up to date documentation of the Rulebook platform and the models that are implemented in the system Continuous maintenance of the tool and the models, as required (enhancements, bug fixing, tuning, etc.) Work with business stakeholders to provide advice on how to maximise the potential of the Rulebook product and how new products or restructured pricing models may be implemented Support the IT team when new versions of the software are being deployed (providing advice, UAT support, etc.) Assist in designing reporting outputs from Rulebook Identify and monitor Rulebook and Models risks and issues, managing the inter-dependencies between the business needs and the release of any updates to the system, implementing solutions and providing recommendations Assist in co-ordinating testing activity, ensuring activity is correctly planned, scheduled and resourced and that test cycles are correctly implemented Build and maintain strong relationships with key internal stakeholders and external Vendors to ensure business needs are met Your story so far University educated, with a strong mathematical, actuarial and/or computer science component Experience of working with a formal software development lifecycle: specifically Requirements gathering and analysis Software development Testing processes Release management Knowledge of pricing systems (such as RuleBook, Polaris, etc.), and actuarial pricing models Ability to work with remote stakeholders and to develop and maintain remote relationships Ability to identify issues and solutions according to prescribed processes and procedures Expert in "end user" tools - Microsoft Excel, Microsoft Access, visual basic macros, etc. Excellent verbal and written communication skills. Knowledge of the commercial insurance industry May be studying towards a professional qualification or possesses commensurate professional experience We are here to support youWe are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As an QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'At My Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners BCS Organisational Membership Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include: The British Computer Society 2021 Winners - Inspirational Individual of the Year; IT Service & Support Professional of the year British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent. Why QBE? Working for us. Working for you. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Offering a great range of benefits which enable you to bring your best self to work, including competitive salaries and bonus structures, health and wellbeing programs, hybrid working for the flexibility of working from home and the office. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation.
Head of Cyber Security - Hybrid - Cardiff - London - Leadership Yolk Recruitment are seeking a Head of Cyber Security for a dynamic specialist mortgage lender backed by a global financial institution, where our mantra is simple: "Help People Succeed." We're seeking a Head of Cyber Security to join our innovative IT team, operating remotely or from our vibrant Cardiff or London offices. What sets us apart? It's our people - the driving force behind our success. As part of our team, you'll play a pivotal role in safeguarding our technology estate, ensuring cyber security is embedded in every facet of our operations. Why join? People-Centric Culture: Our people are our greatest asset. We're committed to fostering an environment where every individual can thrive. Innovative Approach: As a pioneer in the mortgage industry, we're constantly pushing boundaries and embracing cutting-edge technology to stay ahead of the curve. Impactful Work: Join a team dedicated to making a difference. By protecting our technology infrastructure, you'll directly contribute to our mission of empowering customers, brokers, and colleagues alike. Responsibilities: As the Head of Cyber Security, you'll lead a talented team and spearhead the operational implementation of technical controls to fortify our technology ecosystem. Your duties will include: Strategic Oversight: Drive the development and execution of cyber security strategies aligned with our business objectives. Governance and Compliance: Establish robust security systems, controls, and governance frameworks to ensure adherence to regulatory requirements and industry best practices. Auditing and Risk Management: Serve as the primary point of contact for all Infosec and Cyber audits, coordinating responses and mitigating potential risks. Stakeholder Engagement: Collaborate with internal stakeholders to provide guidance on information processing risks and deliver comprehensive training programs to enhance cyber security awareness across the organization. Skills and Experience: Stakeholder Management: Proven track record of effectively engaging stakeholders at all levels. Communication: Strong verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences. Technical Proficiency: Extensive knowledge of cyber security technologies and policies, with expertise in cloud security, particularly Azure. Leadership: Experience in managing complex cyber security solutions and programs of work. Certifications: CISSP/CISM certification or equivalent, with familiarity with NIST and ISO27001 frameworks preferred. Industry Experience: Background in technology or related fields, with a solid understanding of information risk analysis and management.
Apr 24, 2024
Full time
Head of Cyber Security - Hybrid - Cardiff - London - Leadership Yolk Recruitment are seeking a Head of Cyber Security for a dynamic specialist mortgage lender backed by a global financial institution, where our mantra is simple: "Help People Succeed." We're seeking a Head of Cyber Security to join our innovative IT team, operating remotely or from our vibrant Cardiff or London offices. What sets us apart? It's our people - the driving force behind our success. As part of our team, you'll play a pivotal role in safeguarding our technology estate, ensuring cyber security is embedded in every facet of our operations. Why join? People-Centric Culture: Our people are our greatest asset. We're committed to fostering an environment where every individual can thrive. Innovative Approach: As a pioneer in the mortgage industry, we're constantly pushing boundaries and embracing cutting-edge technology to stay ahead of the curve. Impactful Work: Join a team dedicated to making a difference. By protecting our technology infrastructure, you'll directly contribute to our mission of empowering customers, brokers, and colleagues alike. Responsibilities: As the Head of Cyber Security, you'll lead a talented team and spearhead the operational implementation of technical controls to fortify our technology ecosystem. Your duties will include: Strategic Oversight: Drive the development and execution of cyber security strategies aligned with our business objectives. Governance and Compliance: Establish robust security systems, controls, and governance frameworks to ensure adherence to regulatory requirements and industry best practices. Auditing and Risk Management: Serve as the primary point of contact for all Infosec and Cyber audits, coordinating responses and mitigating potential risks. Stakeholder Engagement: Collaborate with internal stakeholders to provide guidance on information processing risks and deliver comprehensive training programs to enhance cyber security awareness across the organization. Skills and Experience: Stakeholder Management: Proven track record of effectively engaging stakeholders at all levels. Communication: Strong verbal and written communication skills, with the ability to articulate complex technical concepts to diverse audiences. Technical Proficiency: Extensive knowledge of cyber security technologies and policies, with expertise in cloud security, particularly Azure. Leadership: Experience in managing complex cyber security solutions and programs of work. Certifications: CISSP/CISM certification or equivalent, with familiarity with NIST and ISO27001 frameworks preferred. Industry Experience: Background in technology or related fields, with a solid understanding of information risk analysis and management.
Summary We're seeking a Lead for our IT Solutions Architecture function to support an interesting and varied portfolio of change initiatives. The role is broad in nature and helps to set long-term recommendations in relation to IT Infrastructure and Application Landscape, as well as hands-on delivery of solutions design for key projects. This role requires someone that has a passion for new technologies and a willingness to bring new ideas. You must have experience in the implementation of commercial off the shelf solutions, integrating enterprise applications and setting standards for architectural patterns and design principles. This is a key role within the IT Department and part of our Extended Leadership Team. The salary is Circa £75,000 (comprised of base salary plus market supplement) What it's like to work here The Solutions Architecture Team is heavily involved in the early stages of all projects with a technology component. Once requirements have been captured, our Solutions Architects provide information, advice and direction, based on solution feasibility in alignment with the overall IT strategy, business need, design principles and operability of the solution. Projects vary in size, complexity and approach and may for example include hardware rollout, software implementation for customised off-the-shelf products, adoption of SaaS services, network improvements, expansion of digital capabilities and innovative proof of concepts. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll lead the Solution Architecture function, bringing together National Trust staff, contractors and partners and Build relationships to become the go-to technical expert that solves business problems. In turn fostering a culture of excellence by defining and refining methods, standards, governance and assurance Examine, improve, document and communicate our solution design process and principles and manage the artefacts that are created in the design process You'll work closely with the IT Leadership Team, our Enterprise Architect and product specialists at the National Trust and in partner organisations to shape the National Trust's technology roadmap, driving innovation and research new technology, evaluating applicability and alignment with the organisation's risk appetite and business requirements You'll take a lead role in conceptual and high level design for particular projects, developing integrated solutions that avoid silos and technical debt and support assessments of products to ensure suitable technical capability and alignment with our technical roadmap and strategy You'll identify and record technical debt and drive for its resolution, participating in project triage, IT project assurance and design authority bodies Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who has: Enterprise Architecture Framework qualification such as TOGAF or proven equivalent experience Track record of adopting new technologies and staying up to date A friendly, engaging manner that helps to form good relationships with internal stakeholders at all levels of the organisation, 3rd party suppliers and the National Trust IT team Ability to adapt communication style to a specific stakeholder group, simplifying language and concepts where needed and diving into deeper technical discussions as appropriate Experience of software and hardware procurement, supplier relationship management and of working in teams of in-house and 3rd party partners Knowledge of Azure, Office 365, Snowflake, Cisco Networking, SQL Server and an understanding of Sales Force, AWS, Webex, Oracle The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Apr 24, 2024
Full time
Summary We're seeking a Lead for our IT Solutions Architecture function to support an interesting and varied portfolio of change initiatives. The role is broad in nature and helps to set long-term recommendations in relation to IT Infrastructure and Application Landscape, as well as hands-on delivery of solutions design for key projects. This role requires someone that has a passion for new technologies and a willingness to bring new ideas. You must have experience in the implementation of commercial off the shelf solutions, integrating enterprise applications and setting standards for architectural patterns and design principles. This is a key role within the IT Department and part of our Extended Leadership Team. The salary is Circa £75,000 (comprised of base salary plus market supplement) What it's like to work here The Solutions Architecture Team is heavily involved in the early stages of all projects with a technology component. Once requirements have been captured, our Solutions Architects provide information, advice and direction, based on solution feasibility in alignment with the overall IT strategy, business need, design principles and operability of the solution. Projects vary in size, complexity and approach and may for example include hardware rollout, software implementation for customised off-the-shelf products, adoption of SaaS services, network improvements, expansion of digital capabilities and innovative proof of concepts. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. What you'll be doing You'll lead the Solution Architecture function, bringing together National Trust staff, contractors and partners and Build relationships to become the go-to technical expert that solves business problems. In turn fostering a culture of excellence by defining and refining methods, standards, governance and assurance Examine, improve, document and communicate our solution design process and principles and manage the artefacts that are created in the design process You'll work closely with the IT Leadership Team, our Enterprise Architect and product specialists at the National Trust and in partner organisations to shape the National Trust's technology roadmap, driving innovation and research new technology, evaluating applicability and alignment with the organisation's risk appetite and business requirements You'll take a lead role in conceptual and high level design for particular projects, developing integrated solutions that avoid silos and technical debt and support assessments of products to ensure suitable technical capability and alignment with our technical roadmap and strategy You'll identify and record technical debt and drive for its resolution, participating in project triage, IT project assurance and design authority bodies Who we're looking for You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. For this position we're looking for someone who has: Enterprise Architecture Framework qualification such as TOGAF or proven equivalent experience Track record of adopting new technologies and staying up to date A friendly, engaging manner that helps to form good relationships with internal stakeholders at all levels of the organisation, 3rd party suppliers and the National Trust IT team Ability to adapt communication style to a specific stakeholder group, simplifying language and concepts where needed and diving into deeper technical discussions as appropriate Experience of software and hardware procurement, supplier relationship management and of working in teams of in-house and 3rd party partners Knowledge of Azure, Office 365, Snowflake, Cisco Networking, SQL Server and an understanding of Sales Force, AWS, Webex, Oracle The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Tax-free childcare scheme Rental deposit loan scheme Season ticket loan Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Independent financial advice Click here to find out more about the benefits we offer to support you.
Data Governance Co-ordinator Salary: £27.84 Per Hour Umbrella. Full Time (36 hours per week) Job purpose: To ensure that Housing Management complies with all Data Protection legislation, including the General Data Protection Regulation (GDPR) To act as Housing Management's Subject Matter Expert on Data Protection, GDPR, the Freedom of Information (FOI) Act 2000 and the Environmental Information Regulations 2004 To act as Housing Management's point of contact for the Royal Borough of Kensington & Chelsea's (RBKC) Information Management Team, Westminster City Council partners and the Data Protection Officer in relation to Data Protection, Subject Access (SAR) and Freedom of Information (FOI) requests To act as Housing Management's point of contact for Police and Public Inquiry requests for information, ensuring these are complied with accurately, fully and in a timely manner in line with the agreed Memorandum of Understanding between the Kensington and Chelsea Tenant Management Organisation (KCTMO) and RBKC To act as the lead for data management practices and compliance within the Housing Management, working closely with the relevant teams Duties: Continuously monitor the gaps between existing systems and processes and the latest Data Protection legislation and best practice. Lead on the implementation of the solutions agreed to address any gaps, keeping the remediation plans under constant review Lead on/support the development of systems, policies, procedures and general guidance on data management by Housing Management Develop, implement and maintain a Housing Management data governance framework, including risk-based systems of control, effective record keeping and information systems Oversee that requests for information on behalf of Housing Management i.e. from Data Subjects, the Police, the Public Inquiry, the Data Protection Officer and Information Commissioner's Office (ICO), ensuring they are processed within the specified timescales and accurate records are maintained Maintain a register of all personal information processing activities within Housing Management (Information Asset Register), including 3rd parties working on its behalf, to include the types of records kept, how the information is stored and the record keeping systems in use Maintain a register of all Data Protection incidents within Housing Management, any remedial recommendations and actions required as a result and monitor the Action Plan to ensure implementation and mitigation of risks Work with the relevant service areas to ensure that Data Protection impact assessments are completed at the right stage of all project initialisations i.e. when considering a major system or policy/process change Provide comprehensive reports on Data Protection compliance, training and awareness as required i.e. the Housing Management Team (HMT), the Housing & Property Scrutiny Committee Provide support to Housing Management colleagues by co-ordinating and managing responses to Freedom of Information (FOI) requests, Subject Access requests (SAR) and any requests for personal information under the Data Protection Act/GDPR Advise HMT and Housing Management of changes in Data Protection legislation and regulatory requirements, and work with the Policy Officers to ensure the policies and procedures are regularly kept under review and updated to reflect changes Service/support Housing Management's Data Group to ensure ongoing oversight of all privacy requirements We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on or via email
Apr 24, 2024
Full time
Data Governance Co-ordinator Salary: £27.84 Per Hour Umbrella. Full Time (36 hours per week) Job purpose: To ensure that Housing Management complies with all Data Protection legislation, including the General Data Protection Regulation (GDPR) To act as Housing Management's Subject Matter Expert on Data Protection, GDPR, the Freedom of Information (FOI) Act 2000 and the Environmental Information Regulations 2004 To act as Housing Management's point of contact for the Royal Borough of Kensington & Chelsea's (RBKC) Information Management Team, Westminster City Council partners and the Data Protection Officer in relation to Data Protection, Subject Access (SAR) and Freedom of Information (FOI) requests To act as Housing Management's point of contact for Police and Public Inquiry requests for information, ensuring these are complied with accurately, fully and in a timely manner in line with the agreed Memorandum of Understanding between the Kensington and Chelsea Tenant Management Organisation (KCTMO) and RBKC To act as the lead for data management practices and compliance within the Housing Management, working closely with the relevant teams Duties: Continuously monitor the gaps between existing systems and processes and the latest Data Protection legislation and best practice. Lead on the implementation of the solutions agreed to address any gaps, keeping the remediation plans under constant review Lead on/support the development of systems, policies, procedures and general guidance on data management by Housing Management Develop, implement and maintain a Housing Management data governance framework, including risk-based systems of control, effective record keeping and information systems Oversee that requests for information on behalf of Housing Management i.e. from Data Subjects, the Police, the Public Inquiry, the Data Protection Officer and Information Commissioner's Office (ICO), ensuring they are processed within the specified timescales and accurate records are maintained Maintain a register of all personal information processing activities within Housing Management (Information Asset Register), including 3rd parties working on its behalf, to include the types of records kept, how the information is stored and the record keeping systems in use Maintain a register of all Data Protection incidents within Housing Management, any remedial recommendations and actions required as a result and monitor the Action Plan to ensure implementation and mitigation of risks Work with the relevant service areas to ensure that Data Protection impact assessments are completed at the right stage of all project initialisations i.e. when considering a major system or policy/process change Provide comprehensive reports on Data Protection compliance, training and awareness as required i.e. the Housing Management Team (HMT), the Housing & Property Scrutiny Committee Provide support to Housing Management colleagues by co-ordinating and managing responses to Freedom of Information (FOI) requests, Subject Access requests (SAR) and any requests for personal information under the Data Protection Act/GDPR Advise HMT and Housing Management of changes in Data Protection legislation and regulatory requirements, and work with the Policy Officers to ensure the policies and procedures are regularly kept under review and updated to reflect changes Service/support Housing Management's Data Group to ensure ongoing oversight of all privacy requirements We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on or via email
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Head of Business Intelligence to join this organisations fast-growing IT team. Head of Business Intelligence Location - Croydon, England Salary - 75k to 86k Job overview The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation. Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation. Main duties of the job Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Strategy and Leadership Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology. Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Trust Audit Committee. Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work. Lead on in the introduction of 'BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualisation Platform. These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole. Lead on ensuring the availability and secured access to sophisticated 'simple-to-use' self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently. This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence. Data Engineering Leadership Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources. Implement improvement solutions through change management. Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL. Lead on the management of the Business Intelligence Platform, ensuring the organisation achieves value for money, and takes advantage of emerging technologies which may provide improved performance for reduced total cost of ownership. Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources. Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders. Person specification Qualifications and experience Essential criteria Post Graduate Technical degree, and proven technical history Evidence of continual professional/managerial development required Proven evidence of PRINCE2, ITIL and other methodologies Relevant experience in supporting users with knowledge of NHS data reporting, data quality, performance management and Service Improvement Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS Experience of working and engaging with senior clinical staff and operational performance leads Experience of delivering a data visualisation programme which clinical data quality and performance management Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports. Create and complete test plans with results Understanding of change management within a IT Department Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual BasicExperience of managing budgets and external contractors/consultancies.
Apr 24, 2024
Full time
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Head of Business Intelligence to join this organisations fast-growing IT team. Head of Business Intelligence Location - Croydon, England Salary - 75k to 86k Job overview The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation. Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation. Main duties of the job Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Strategy and Leadership Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology. Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Trust Audit Committee. Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work. Lead on in the introduction of 'BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualisation Platform. These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole. Lead on ensuring the availability and secured access to sophisticated 'simple-to-use' self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently. This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence. Data Engineering Leadership Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources. Implement improvement solutions through change management. Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL. Lead on the management of the Business Intelligence Platform, ensuring the organisation achieves value for money, and takes advantage of emerging technologies which may provide improved performance for reduced total cost of ownership. Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources. Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders. Person specification Qualifications and experience Essential criteria Post Graduate Technical degree, and proven technical history Evidence of continual professional/managerial development required Proven evidence of PRINCE2, ITIL and other methodologies Relevant experience in supporting users with knowledge of NHS data reporting, data quality, performance management and Service Improvement Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS Experience of working and engaging with senior clinical staff and operational performance leads Experience of delivering a data visualisation programme which clinical data quality and performance management Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports. Create and complete test plans with results Understanding of change management within a IT Department Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual BasicExperience of managing budgets and external contractors/consultancies.
Resolve Recruitment Services
Durham, County Durham
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Network Manager to join this organisations fast-growing IT team. Network Manager Location - Durham, England Salary - 51k to 57k Job overview The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation. Ensure that the data within the data warehouse and reporting solution is updated to an acceptable frequency to provide confidence that it can be utilised by clinicians and managers in decision making. Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation. Main duties of the job Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Detailed job description and main responsibilities Strategy and Leadership Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology. Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Audit Committee. Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work. Lead on in the introduction of 'BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualisation Platform. These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole. Lead on ensuring the availability and secured access to sophisticated 'simple-to-use' self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently. This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence. Data Engineering Leadership Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources. Implement improvement solutions through change management. Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL. Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources. Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders. Person specification Qualifications and experience Essential criteria Post Graduate Technical degree, and proven technical history Evidence of continual professional/managerial development required Proven evidence of PRINCE2, ITIL and other methodologies Relevant experience in supporting users with knowledge of data reporting, data quality, performance management and Service Improvement Understanding of Information Governance and regulatory needs Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS Experience of working and engaging with senior clinical staff and operational performance leads Experience of delivering a data visualisation programme which clinical data quality and performance management Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports. Create and complete test plans with results Understanding of change management within a IT Department Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual Basic
Apr 24, 2024
Full time
Resolve Recruitment are delighted to be recruiting in the healthcare sector. We are currently recruiting for a Network Manager to join this organisations fast-growing IT team. Network Manager Location - Durham, England Salary - 51k to 57k Job overview The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation. Ensure that the data within the data warehouse and reporting solution is updated to an acceptable frequency to provide confidence that it can be utilised by clinicians and managers in decision making. Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation. Main duties of the job Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Detailed job description and main responsibilities Strategy and Leadership Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible. Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service. Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved. Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology. Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Audit Committee. Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work. Lead on in the introduction of 'BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualisation Platform. These forums allow for ideas to be shared, provides access to data specialists, resulting in personal development, increase technology adoption and new assets which deliver value to the business as a whole. Lead on ensuring the availability and secured access to sophisticated 'simple-to-use' self-service BI tools which provide clinicians and managers vital information to perform their roles more effectively and efficiently. This includes mobile access enabling informed decisions to be made at the time required using the best data-based evidence. Data Engineering Leadership Lead, implement, manage and continuously monitor the routine delivery of data from disparate information systems and national sources. Implement improvement solutions through change management. Introduce polices, standards and procedures to ensure that data flow and data model development follows good practices, such as ITIL. Lead of the development of holistic integrated data models which provide business value, and ensuring they are routinely populated from disparate data sources. Ensure that highly valued products are promoted and shared for the benefit of patients, carers, health professionals and other relevant stakeholders. Person specification Qualifications and experience Essential criteria Post Graduate Technical degree, and proven technical history Evidence of continual professional/managerial development required Proven evidence of PRINCE2, ITIL and other methodologies Relevant experience in supporting users with knowledge of data reporting, data quality, performance management and Service Improvement Understanding of Information Governance and regulatory needs Knowledge and experience of Information Architecture Data modelling and visualisation related methodologies, processes, best practices & tools Substantial experience in using Microsoft SQL Server and corporate reporting tools including SSIS and SSAS Experience of working and engaging with senior clinical staff and operational performance leads Experience of delivering a data visualisation programme which clinical data quality and performance management Documenting data modelling and visualisation solutions including architectural diagrams, dashboards, extracts, and reports. Create and complete test plans with results Understanding of change management within a IT Department Good analytical knowledge of spread sheets, database applications and familiarity with macro creating and programming, such as Visual Basic
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 24, 2024
Full time
Clinical Solutions Specialist. Job Summary: Our client a market leading global digital healthcare supplier require a Clinical Solutions Specialist to play a crucial role in connecting clinical and IT teams within healthcare organisations (NHS). Working closely with Clinical and Professional Services teams, this role facilitates successful customer implementation projects post-sale by applying clinical expertise, organisational knowledge, and change management skills. The position involves collaborating with clinical teams to understand workflows, define functional requirements, oversee configuration activities, and coordinate user testing. Additionally, the role contributes to refining clinical implementation methodology and requires some domestic and occasional international travel. Duties and Responsibilities: - Facilitate communication between clinical and IT teams through on-site visits, phone calls, web conferences, and email. - Execute project tasks including consulting on solutions, clinical workflow design and testing, and providing guidance on best practices. - Develop concise Clinical Design Documentation outlining workflows and recommendations for each clinical area. - Contribute to creating and maintaining process-related best practices, training materials, and documentation. - Identify clinical risks and assist in developing risk mitigation strategies. - Collaborate with Clinical Informatics Analyst to enhance existing workflows using digital solutions. - Offer implementation and post-implementation support. - Willingness to travel and work on-site at various healthcare facilities. - Engage with IT and clinical leadership and staff. - Perform other duties as assigned. Qualifications: - Preferred: Nursing degree or equivalent extensive clinical operations experience (Nursing, Radiologist etc) - Previous or current clinical or operational experience required. - Expertise in clinical workflows in major acute care hospital settings. - Credibility in the clinical environment. - Ability to translate clinical terminology and processes into layman's terms for non-clinical colleagues. - Excellent communication skills and ability to network with clinical peers and team members. - Capable of leading or participating in cross-functional teams. - Familiarity with acute care hospital information technologies preferred. - Knowledge of healthcare policies and regulations, such as NHS guidelines and information governance, preferred. - Familiarity with product management and software development life cycle preferred but not required. - Strong writing skills to document clinical analysis and recommendations clearly. This is an excellent opportunity to move into a full time digital career using your extensive clinical background. This is a remote role with some onsite work for meetings with clients 10%-20% of the time with very occasional longer periods, candidates require excellent communication skills and the ability to interact and direct senior healthcare clients. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.