About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Job Description The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Responsibilities Engage with internal and external stakeholders to translate regulatory drivers & customer needs, and provide in-depth business analysis service to help design, build, test and implement user-centric, data-driven and regulatory-compliant solutions. Liaise with Order Management and Trade Management technology and business teams to undertake analysis of a range of data sources, and understand the data landscape, flows and attributes (definitions, lists of values, formats, etc). Present analyses, findings and recommendations to key stakeholders to support decision making. Collaborate with SMEs and Product Team to define end-to-end scope, document/map process flow, and produce a clear, signed off, prioritised set of business and functional requirements. Clarify and challenge business needs to ensure any new or changed processes, functionalities or solutions are fit for purpose. Provide support to the development teams (Data Science, Data Engineering), including clarifying, delineating and re-defining requirements. Work alongside Project Managers to drive action from appropriate stakeholders, and ensure successful project planning and delivery of solutions. Experience / Competences Essential Experience in financial industry, with proficiency working as a Business Analyst in a single role. Working knowledge of at least one the following OTC or Exchange traded linear and non-linear financial products: Interest Rates, FX, Fixed Income, Equity, Energy & Commodities and Credit. Experience working in projects relating to pre-to-post/front-to-back trade lifecycle (market data ingestion, e-trading, pricing, best execution, STP, position, risk and P&L management) or regulatory reporting (e.g. FRTB, MiFID II). Exposure with end-to-end project delivery, bringing a full suite of the business analysis skillset, including but not limited to requirement gathering, documentation, problem solving, data analysis and testing. Ability to write SQL to retrieve and analyse data from a database. Excellent interpersonal and team working skills, with the ability to communicate effectively, both verbally and in writing, with different stakeholders at all levels. Logical, analytical and structured approach to problem solving with attention to detail. Ability to prioritise workload to meet deadlines, and to adapt and react to project change requests adequately under pressure. Desired Practical knowledge of Python and FIX, or other programming languages and messaging protocols. Familiarity with agile delivery methodologies and tools like JIRA and Confluence. Proactive disposition and an inquisitive nature - a keen self-starter. Experience within the cloud space (AWS, GCP, Snowflake, ThoughtSpot, etc.) Familiarity with various trading protocols used in the Inter Dealer Broker market (RFQ, CLOB, Periodic Auction etc). Exposure to system integration and UX/UI design. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
Apr 20, 2024
Full time
Job Description The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Responsibilities Engage with internal and external stakeholders to translate regulatory drivers & customer needs, and provide in-depth business analysis service to help design, build, test and implement user-centric, data-driven and regulatory-compliant solutions. Liaise with Order Management and Trade Management technology and business teams to undertake analysis of a range of data sources, and understand the data landscape, flows and attributes (definitions, lists of values, formats, etc). Present analyses, findings and recommendations to key stakeholders to support decision making. Collaborate with SMEs and Product Team to define end-to-end scope, document/map process flow, and produce a clear, signed off, prioritised set of business and functional requirements. Clarify and challenge business needs to ensure any new or changed processes, functionalities or solutions are fit for purpose. Provide support to the development teams (Data Science, Data Engineering), including clarifying, delineating and re-defining requirements. Work alongside Project Managers to drive action from appropriate stakeholders, and ensure successful project planning and delivery of solutions. Experience / Competences Essential Experience in financial industry, with proficiency working as a Business Analyst in a single role. Working knowledge of at least one the following OTC or Exchange traded linear and non-linear financial products: Interest Rates, FX, Fixed Income, Equity, Energy & Commodities and Credit. Experience working in projects relating to pre-to-post/front-to-back trade lifecycle (market data ingestion, e-trading, pricing, best execution, STP, position, risk and P&L management) or regulatory reporting (e.g. FRTB, MiFID II). Exposure with end-to-end project delivery, bringing a full suite of the business analysis skillset, including but not limited to requirement gathering, documentation, problem solving, data analysis and testing. Ability to write SQL to retrieve and analyse data from a database. Excellent interpersonal and team working skills, with the ability to communicate effectively, both verbally and in writing, with different stakeholders at all levels. Logical, analytical and structured approach to problem solving with attention to detail. Ability to prioritise workload to meet deadlines, and to adapt and react to project change requests adequately under pressure. Desired Practical knowledge of Python and FIX, or other programming languages and messaging protocols. Familiarity with agile delivery methodologies and tools like JIRA and Confluence. Proactive disposition and an inquisitive nature - a keen self-starter. Experience within the cloud space (AWS, GCP, Snowflake, ThoughtSpot, etc.) Familiarity with various trading protocols used in the Inter Dealer Broker market (RFQ, CLOB, Periodic Auction etc). Exposure to system integration and UX/UI design. Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Overview Ideally the successful candidate will have practical experience working on data-driven applications in a collaborative environment. You will be responsible for building scalable data apps in Python with a strong focus on code quality and following OOP design patterns. Our group has a start-up / e ntrepreneurial approach with an open mind to the most suitable tools, following best practices and with scope to explore. Our tech stack includes Python, Snowflake, Jupyter, Gitlab, Docker, Airflow and AWS. We work closely with the data engineering team to deliver high quality apps across the business. Role Responsibilities Build python apps to query, analyse and combine financial datasets using a variety of computational techniques Build dashboards to monitor and visualise application data Support and further development of existing applications Build quality control tools to ensure data quality across products Experience / Competences Essential Masters or PhD in data science/mathematics/engineering or a related field. Demonstrate experience in a Python Developer role Knowledge of SQL Experience working with large, complex data sets Demonstratable problem solving skills Experience with airflow, snowflake, docker, CI/CD Desired Practical hands-on industry experience working in a numerical/computational role Works well with data engineering, product and sales teams in cross team collaborations Experience with AWS/Azure/GCP cloud technologies Experience with GenAI/machine learning Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
Apr 20, 2024
Full time
The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior liquidity and data solutions. The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform. The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist. About Parameta Solutions Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively. In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK. Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies. Role Overview Ideally the successful candidate will have practical experience working on data-driven applications in a collaborative environment. You will be responsible for building scalable data apps in Python with a strong focus on code quality and following OOP design patterns. Our group has a start-up / e ntrepreneurial approach with an open mind to the most suitable tools, following best practices and with scope to explore. Our tech stack includes Python, Snowflake, Jupyter, Gitlab, Docker, Airflow and AWS. We work closely with the data engineering team to deliver high quality apps across the business. Role Responsibilities Build python apps to query, analyse and combine financial datasets using a variety of computational techniques Build dashboards to monitor and visualise application data Support and further development of existing applications Build quality control tools to ensure data quality across products Experience / Competences Essential Masters or PhD in data science/mathematics/engineering or a related field. Demonstrate experience in a Python Developer role Knowledge of SQL Experience working with large, complex data sets Demonstratable problem solving skills Experience with airflow, snowflake, docker, CI/CD Desired Practical hands-on industry experience working in a numerical/computational role Works well with data engineering, product and sales teams in cross team collaborations Experience with AWS/Azure/GCP cloud technologies Experience with GenAI/machine learning Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us. Company Statement We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement. Location UK - 135 Bishopsgate - London
High growth PE backed business requires an IT Infrastructure Engineer. This will be a sole role in IT working with the support of an MSP. About the role: Responsible for designing, implementing, and maintaining the IT infrastructure, including cloud services, network devices and VPNs, servers (where these are required to support legacy applications), and security systems. Analyse the current IT infrastructure, applications, and data of acquired businesses and develop a strategic plan for enhancing security measures in the short term and creating a roadmap for long-term migration. Plan and execute migrations of data (local, Dropbox, OneDrive, Google drive) and email (Exchange, Gmail, personal accounts) for each acquired business and implement Microsoft 365 services and applications. Implement and enforce security policies and best practices for the Microsoft 365 environment. Implement and maintain a secure backup solution for Microsoft 365 and other business data to ensure confidentiality, integrity and availability of all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services and applications. Provide technical support and guidance to end users on Microsoft 365 services and applications. Document and maintain the IT infrastructure architecture, configuration, and procedures in collaboration with the Managed Service Provider. Maintain, configure, and manage the Microsoft 365 environment, including Entra, Exchange, Defender, SharePoint and Intune Provide training and support for the users and administrators of the acquired business on how to use and manage Microsoft 365. Monitor and evaluate the performance, availability, and security of the migrated IT infrastructure and applications and resolve any issues or incidents. Support the selection of an ERP system and support its implementation across sites. Requirements Experience of IT integration in a business acquisition context. Ideally with experience running concurrent integrations and/or integrating a significant number of small acquisitions where often the entire tech stack is replaced. c.3 years of experience as an IT Infrastructure Engineer, IT Project Engineer, System Administrator, or similar role. c.2 years of experience in administering and managing Microsoft 365 services and applications, including Entra, Exchange, Defender, and Intune. Familiarity with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture, features, and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies and solutions. Strong troubleshooting and problem-solving skills. Strong communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. The role will be remote, but with the expectation of UK wide travel on a weekly basis to meet with the acquired businesses. This will be expenses, but a UK driving license and access to a vehicle will be essential. Please apply today for immediate CV review. Kinetech is acting as an employer in relation to this role. Please see our website for more information on how we handle your data.
Apr 20, 2024
Full time
High growth PE backed business requires an IT Infrastructure Engineer. This will be a sole role in IT working with the support of an MSP. About the role: Responsible for designing, implementing, and maintaining the IT infrastructure, including cloud services, network devices and VPNs, servers (where these are required to support legacy applications), and security systems. Analyse the current IT infrastructure, applications, and data of acquired businesses and develop a strategic plan for enhancing security measures in the short term and creating a roadmap for long-term migration. Plan and execute migrations of data (local, Dropbox, OneDrive, Google drive) and email (Exchange, Gmail, personal accounts) for each acquired business and implement Microsoft 365 services and applications. Implement and enforce security policies and best practices for the Microsoft 365 environment. Implement and maintain a secure backup solution for Microsoft 365 and other business data to ensure confidentiality, integrity and availability of all company data. Monitor, troubleshoot, and resolve issues related to Microsoft 365 services and applications. Provide technical support and guidance to end users on Microsoft 365 services and applications. Document and maintain the IT infrastructure architecture, configuration, and procedures in collaboration with the Managed Service Provider. Maintain, configure, and manage the Microsoft 365 environment, including Entra, Exchange, Defender, SharePoint and Intune Provide training and support for the users and administrators of the acquired business on how to use and manage Microsoft 365. Monitor and evaluate the performance, availability, and security of the migrated IT infrastructure and applications and resolve any issues or incidents. Support the selection of an ERP system and support its implementation across sites. Requirements Experience of IT integration in a business acquisition context. Ideally with experience running concurrent integrations and/or integrating a significant number of small acquisitions where often the entire tech stack is replaced. c.3 years of experience as an IT Infrastructure Engineer, IT Project Engineer, System Administrator, or similar role. c.2 years of experience in administering and managing Microsoft 365 services and applications, including Entra, Exchange, Defender, and Intune. Familiarity with Cyber Essentials and Cyber Essentials Plus is desirable. Strong knowledge of Microsoft 365 architecture, features, and best practices. Strong knowledge of cloud computing, networking, security, and backup technologies and solutions. Strong troubleshooting and problem-solving skills. Strong communication and collaboration skills. Certification in Microsoft 365 or related technologies is a plus. The role will be remote, but with the expectation of UK wide travel on a weekly basis to meet with the acquired businesses. This will be expenses, but a UK driving license and access to a vehicle will be essential. Please apply today for immediate CV review. Kinetech is acting as an employer in relation to this role. Please see our website for more information on how we handle your data.
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 19, 2024
Full time
Azure Site Reliability Engineer Akkodis are currently working in partnership with a leading service provider to recruit an experienced Azure Site Reliability Engineer to join a growing team of talented Cloud Engineers providing high level support and project delivery for a large customer base. Please note this is a fully remote role and you must be eligible to gain security clearance (do not need to hold currently). The Role As an Azure Site Reliability Engineer you will support the cloud infrastructure used to deliver cloud hosted managed services to customers. You will have a high customer focus being actively involved in the support and development of the service including: the resolution of support cases, live service monitoring and maintenance, new service provision and continuous improvement projects. You will provide high quality operational and technical support to customers and will be responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. The Responsibilities Provide L3/L4 analytical incident management and resolution alongside project-based deliverables Contribute to the planning of application/infrastructure releases and configuration changes Resolve support requests from customers by phone, email and online making use of the call logging system Interact with key internal stakeholders and external third-party vendors to troubleshoot and resolve complex problems Provide input to administering and maintaining all production and development environments Create detailed technical and procedural documentation (eg architecture, configuration and setup) Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis Service transition and complete Operational Acceptance (OA) of new customer services Implementation and delivery of Microsoft Azure projects The Requirements Extensive experience of Microsoft Azure and its relevant build, deployment, automation, networking, and security technologies in cloud and hybrid environments. Microsoft Azure certifications: AZ-103/104 - Azure Administrator Good operational experience supporting Microsoft public cloud technologies and services at an enterprise level (multi-tenant) with in-depth knowledge of the following: Azure Active Directory (RBAC and IAM) Azure Networking Azure Storage Azure Monitor and Log Analytics Azure Security Center Demonstrable career operational experience from one of the following areas: Server Infrastructure Engineering (Virtualisation/Windows/Linux). Office/Microsoft 365 Administration. Network Engineering. DevOps (CI/CD, pipelines and Infrastructure as Code) In-depth knowledge of a Scripting language (PowerShell, Bash, Azure Cli) Bright attitude and a deep desire to learn Experience with helpdesk IT Service Management Tools (eg BMC Remedy/Service Now). If you are looking for an exciting new challenge to join a leading cloud team team please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
International Logistics Group
East Grinstead, Sussex
IT Security & Infrastructure Manager Location: East Grinstead - FlexibleHours: 40 hours per week, working 9am - 6pm Monday - FridaySalary: £60,000 - £75,000 per annum, depending on experience About us We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG's core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role.- Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk.- Bachelor's degree in computer science, cyber security, or similar field (desirable).- Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable).- Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar.- Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable).- Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID.- Good practical knowledge of data classification, data confidentiality and applicable laws - including GDPR.- IT and Network infrastructure design experience, e.g new site implementations and expansions.- Previous experience writing IT and/or InfoSec policies and procedures.- People management and leadership experience.- Proven ability to work in a high pressure, deadline driven environment.- Excellent communication skills.- Excellent analytical, organizational, and decision-making skills.- ITIL Foundation qualified (desirable).- Budget management skills (desirable).- IT Project management skills.- The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required- Discretionary company bonus scheme- Pension, Life Assurance, Healthshield Cash Plan and Discount Perks- 22 days' holiday (plus Bank Holidays), with the option to buy/sell holiday- Birthday leave- Dedicated rest areas with free tea and coffee plus monthly fruit baskets- Free electric car charging points, at certain sites- Dedicated platform for learning and development- Staff member of the month rewards- Monthly company social events and an annual awards ceremony- Employee assistance programme to promote mental health wellbeing- Cycle to work schemePlease be aware we will be considering applications as we receive them and arranging interviews accordingly.Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date.For more information about our company or employee benefits, please visit our website.So, if you'd like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 19, 2024
Full time
IT Security & Infrastructure Manager Location: East Grinstead - FlexibleHours: 40 hours per week, working 9am - 6pm Monday - FridaySalary: £60,000 - £75,000 per annum, depending on experience About us We're an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG's core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role.- Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk.- Bachelor's degree in computer science, cyber security, or similar field (desirable).- Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable).- Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar.- Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable).- Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID.- Good practical knowledge of data classification, data confidentiality and applicable laws - including GDPR.- IT and Network infrastructure design experience, e.g new site implementations and expansions.- Previous experience writing IT and/or InfoSec policies and procedures.- People management and leadership experience.- Proven ability to work in a high pressure, deadline driven environment.- Excellent communication skills.- Excellent analytical, organizational, and decision-making skills.- ITIL Foundation qualified (desirable).- Budget management skills (desirable).- IT Project management skills.- The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required- Discretionary company bonus scheme- Pension, Life Assurance, Healthshield Cash Plan and Discount Perks- 22 days' holiday (plus Bank Holidays), with the option to buy/sell holiday- Birthday leave- Dedicated rest areas with free tea and coffee plus monthly fruit baskets- Free electric car charging points, at certain sites- Dedicated platform for learning and development- Staff member of the month rewards- Monthly company social events and an annual awards ceremony- Employee assistance programme to promote mental health wellbeing- Cycle to work schemePlease be aware we will be considering applications as we receive them and arranging interviews accordingly.Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date.For more information about our company or employee benefits, please visit our website.So, if you'd like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apr 19, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
Apr 19, 2024
Full time
Apprentices are in demand If you're curious about the Cloud, interested in IT, have an affinity for AI or a soft spot for hardware support - there's a future in tech for you! Our IT Technician Apprenticeship turns problem-solvers like you into skilled operator in the world's most popular ;You'll gain on-the-job experience, earn a salary, and receive all your training at no cost to you. With QA's career progression pathways, you can take your learning as far as you want - all the way from a Level 3 apprenticeship to a Bachelor or Master's degree, completely ; Apply now! What you will specialise in: Understanding networking and architecture Working with mobile and operating systems Exploring the capabilities of cloud Using business processes Coding and logic About you: Team player Excellent communication skills Willing to learn Organised A problem solver who's always up for a challenge What you need to start an IT apprenticeship: 5 GCSEs total English and Maths GCSE grade D or above 3 GCSEs grade A-C in any other subject Have lived in the UK or (EEA) European Economic Area for the last 3 years Interested? Apply today! Whether you're just starting out, looking for a career change, or eager to build new skills in your current role, we can get you a foot in the door. Where will your apprenticeship take you? 90% of QA apprentices secure permanent employment after completingThis apprenticeship programme opens the door for further employment opportunities including: Network Technician Network Engineer Network Administrator Infrastructure Engineer About QA: When it comes to your future, a QA apprenticeship can open doors and change the game. The outcomes speak for themselves:In the last decade, we've jump-started the careers of over 30,000 eager learners introducing them to leading employers - from local successful businesses to the biggest brands on the planet like BBC, Barclays, Vodafone, Fujitsu and British Airways. Apply now and power your potential! Based on end-point assessments by the BCS 2020 PLEASE NOTE This is a training opportunity that may lead to an ;
M365 Technical Support Engineer Location: Hertfordshire Salary: 33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Requirements and skills Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Additional Info 23 days annual leave + UK bank holidays Company pension Perkbox subscription Benefits: Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Apr 19, 2024
Full time
M365 Technical Support Engineer Location: Hertfordshire Salary: 33,000 The Technical Support Engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Requirements and skills Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Additional Info 23 days annual leave + UK bank holidays Company pension Perkbox subscription Benefits: Casual dress Company events Company pension Employee discount Free parking Health & wellbeing programme On-site parking
2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Bens: 23 days annual leave + UK bank holidays Company pension Medicash subscription Job Types: Full-time, Permanent Benefits: Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
Apr 19, 2024
Full time
2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous experience as a 1st & Second line engineer Proven experience in a similar role leveraging Microsoft 365 Strong understanding of Microsoft 365 apps and services (such as SharePoint, Teams, and Exchange Online). Knowledge of cloud computing concepts, including infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert, or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always ensuring client satisfaction. Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or remotely accessing systems to resolve issues. Customer support: Responding to customer inquiries and providing timely and effective support through various channels such as phone, email, or chat. Ensuring customer satisfaction by addressing their concerns and resolving their technical issues in a professional and courteous manner. Problem analysis and resolution: Analysing and identifying the root cause of technical problems reported by customers. Developing and implementing solutions to resolve issues and prevent future occurrences. This may involve collaborating with other technical teams or escalating complex issues to higher-level support. Documentation and knowledge sharing: Creating and maintaining technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Sharing knowledge and best practices with colleagues and customers to enhance their understanding of products or systems and improve self-help resources. Testing and quality assurance: Assisting in the testing and quality assurance process by reproducing reported issues, identifying bugs, and providing feedback to the development team. Collaborating with cross-functional teams to ensure the quality and reliability of products or systems. Training and product education: Conducting small training sessions or workshops to educate customers or internal teams on the proper use and functionality of products or systems. Keeping up to date with the latest technologies and industry trends to provide accurate and relevant information. Collaboration and teamwork: Collaborating with cross-functional teams, such as manufacturers or sales teams, to provide feedback and contribute to product improvements. Sharing insights and suggestions to enhance customer experience and drive continuous improvement. Incident management: Managing and prioritizing technical issues reported by customers based on severity and impact. Following established processes and procedures to ensure timely resolution and minimize downtime. Continuous learning and professional development: Staying updated with the latest technologies, industry trends, and best practices through self-learning, training programs, or certifications. Continuously improving technical skills and knowledge to provide effective support and contribute to the overall success of the organization. Bens: 23 days annual leave + UK bank holidays Company pension Medicash subscription Job Types: Full-time, Permanent Benefits: Casual dress Company events Company pension Free parking Health & wellbeing programme On-site parking
CBSbutler Holdings Limited trading as CBSbutler
Bracknell, Berkshire
3rd Line Infrastructure Support Engineer 350 - 400 per day (Inside IR35) Onsite in Bracknell SC Cleared Job Description: Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Shared Service Support Infrastructure Engineer you will contribute to this by working with the current support personnel to understand the products and their use across the shared service to develop and enhance their diagnostic skills/capability. Are you a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution? The role will involve incident management on our clients and escalations from 2nd line resources across multiple environments. Additional scope of responsibilities will include delivering infrastructure development and testing of upgrades, patch management and new software solutions. We are looking for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. A broad skill set, and experience base is desirable; but equally, if you regard yourself as a subject matter expert in a technology area that we are supporting or will be delivering as a future upgrade then you could find yourself involved in some very exciting project work. Providing 3rd line support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations and diagnostics Responsible for the management and maintenance of virtualized and physical estate. Utilizing monitoring tools to analyze system performance and identify potential issues proactively. Responding to alerts and taking corrective actions to ensure system stability. Implementing and maintaining security measures to safeguard infrastructure components. Implementing automation tools and scripts for repetitive tasks, ensuring efficiency, and reducing manual errors. Collaborating with other team and departments to resolve cross-functional issues. Providing technical guidance and mentorship to 1st and 2nd line function's Documenting system configurations, troubleshooting procedures, and resolutions for future reference, as well as ensuring current documentation is kept up to date. Planning and executing infrastructure upgrades, patches, and migrations, ensuring minimal disruption to services during upgrades. Managing and resolving incidents within established SLAs. Participating in an on-call rotation to address critical issues outside regular business hours. Testing & improving disaster recovery plans to ensure business continuity in case of system failures or disasters. Identifying opportunities for infrastructure improvements and implementing best practices. Staying informed about emerging technologies and industry trends. Mandatory Skills: Proven experience as a 3rd line Infrastructure Engineer / Systems Administrator Build, monitoring and support of Windows Server (2019/2022) Experience in Linux Server administration (Redhat, Oracle, Ubuntu) VMware Suite Administration (VCenter/ESXI) Active Directory & Group Policy management, design, and troubleshooting PKI management (Windows / Entrust) Good understanding of networking technologies that support the infrastructure (DNS, DHCP, Routers, Switches). Storage systems technology experience (SAN/NAS) Scripting and automation experience (PowerShell/Ansible) Microsoft System Center suite management. Backup solution management (Veeam) Patching toolsets (WSUS/Redhat Satellite Server) Tenable SC / Nessus Zabbix Elasticsearch LiveNX Database management (Microsoft SQL Server/MySQL/Postgres) Thin Client Solutions (Scout/Elux) Windows ADFS Documentation creation Mentoring and supporting the development of junior members of the team
Apr 19, 2024
Contractor
3rd Line Infrastructure Support Engineer 350 - 400 per day (Inside IR35) Onsite in Bracknell SC Cleared Job Description: Our purpose is to make the world more sustainable by building trust in society through innovation. As a 3rd Line Shared Service Support Infrastructure Engineer you will contribute to this by working with the current support personnel to understand the products and their use across the shared service to develop and enhance their diagnostic skills/capability. Are you a senior 3rd line Infrastructure Support Engineer with extensive experience to maintain a complex secure solution? The role will involve incident management on our clients and escalations from 2nd line resources across multiple environments. Additional scope of responsibilities will include delivering infrastructure development and testing of upgrades, patch management and new software solutions. We are looking for dependable and experienced support staff that are not afraid to own problems and incidents and deliver solutions to issues. A broad skill set, and experience base is desirable; but equally, if you regard yourself as a subject matter expert in a technology area that we are supporting or will be delivering as a future upgrade then you could find yourself involved in some very exciting project work. Providing 3rd line support for hardware, software, and network issues and diagnosing and resolving complex technical problems efficiently, along with detailed investigations and diagnostics Responsible for the management and maintenance of virtualized and physical estate. Utilizing monitoring tools to analyze system performance and identify potential issues proactively. Responding to alerts and taking corrective actions to ensure system stability. Implementing and maintaining security measures to safeguard infrastructure components. Implementing automation tools and scripts for repetitive tasks, ensuring efficiency, and reducing manual errors. Collaborating with other team and departments to resolve cross-functional issues. Providing technical guidance and mentorship to 1st and 2nd line function's Documenting system configurations, troubleshooting procedures, and resolutions for future reference, as well as ensuring current documentation is kept up to date. Planning and executing infrastructure upgrades, patches, and migrations, ensuring minimal disruption to services during upgrades. Managing and resolving incidents within established SLAs. Participating in an on-call rotation to address critical issues outside regular business hours. Testing & improving disaster recovery plans to ensure business continuity in case of system failures or disasters. Identifying opportunities for infrastructure improvements and implementing best practices. Staying informed about emerging technologies and industry trends. Mandatory Skills: Proven experience as a 3rd line Infrastructure Engineer / Systems Administrator Build, monitoring and support of Windows Server (2019/2022) Experience in Linux Server administration (Redhat, Oracle, Ubuntu) VMware Suite Administration (VCenter/ESXI) Active Directory & Group Policy management, design, and troubleshooting PKI management (Windows / Entrust) Good understanding of networking technologies that support the infrastructure (DNS, DHCP, Routers, Switches). Storage systems technology experience (SAN/NAS) Scripting and automation experience (PowerShell/Ansible) Microsoft System Center suite management. Backup solution management (Veeam) Patching toolsets (WSUS/Redhat Satellite Server) Tenable SC / Nessus Zabbix Elasticsearch LiveNX Database management (Microsoft SQL Server/MySQL/Postgres) Thin Client Solutions (Scout/Elux) Windows ADFS Documentation creation Mentoring and supporting the development of junior members of the team
Jonathan Lee Recruitment Ltd
Redditch, Worcestershire
We are working with a Manufacturing organisation in the Redditch area who are looking for a Systems Administrator to join them. This is a new role in line with the growth of the organisation. The role is part of a small IT team and will report to an IT Manager who is based at another site. This a predominantly an onsite role providing IT expertise for a manufacturing site, working a 38 hour week around core business hours with an early finish on Friday. As the Systems Administrator you will be in a varied role helping with system support and administration and the ongoing project work at the site. They are looking for someone with a can do attitude and problem solving abilities to cover Deskside, Server and Network areas across Software, Hardware and Applications. The main responsibilities are varied and will involve: Answering calls and responding to emails that go through our helpdesk to support internal and external users, making sure that their experience with our IT systems is as smooth running as possible. Administrating a multi-site Microsoft Windows virtualised network environment. Securing, managing and monitoring servers, work stations & IOT devices within all our facilities. Developing new business processes and creating the required documentation. Documenting the current infrastructure and processes within the business. Project managing key IT projects, ensuring they run on time and to budget. The organisation are looking for someone to have the following background: Core Networking / Infrastructure skills Windows Hyper-V Administration and Monitoring Windows SQL Server Administration and Monitoring Microsoft O365 Administration Good Communication Works well in a Team If you're looking to impact and create change positively, you'll be rewarded with a salary of £35,000. Please get in touch with the Jonathan Lee Recruitment team today to apply for this full-time IT Support Specialist position in Redditch. We're looking forward to meeting you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Apr 19, 2024
Full time
We are working with a Manufacturing organisation in the Redditch area who are looking for a Systems Administrator to join them. This is a new role in line with the growth of the organisation. The role is part of a small IT team and will report to an IT Manager who is based at another site. This a predominantly an onsite role providing IT expertise for a manufacturing site, working a 38 hour week around core business hours with an early finish on Friday. As the Systems Administrator you will be in a varied role helping with system support and administration and the ongoing project work at the site. They are looking for someone with a can do attitude and problem solving abilities to cover Deskside, Server and Network areas across Software, Hardware and Applications. The main responsibilities are varied and will involve: Answering calls and responding to emails that go through our helpdesk to support internal and external users, making sure that their experience with our IT systems is as smooth running as possible. Administrating a multi-site Microsoft Windows virtualised network environment. Securing, managing and monitoring servers, work stations & IOT devices within all our facilities. Developing new business processes and creating the required documentation. Documenting the current infrastructure and processes within the business. Project managing key IT projects, ensuring they run on time and to budget. The organisation are looking for someone to have the following background: Core Networking / Infrastructure skills Windows Hyper-V Administration and Monitoring Windows SQL Server Administration and Monitoring Microsoft O365 Administration Good Communication Works well in a Team If you're looking to impact and create change positively, you'll be rewarded with a salary of £35,000. Please get in touch with the Jonathan Lee Recruitment team today to apply for this full-time IT Support Specialist position in Redditch. We're looking forward to meeting you. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
CLOUD 365 SUPPORT ENGINEER HARROW SALARY UP TO £65,000 DEPENDING ON EXPERIENCE Our client, a Sunday Times Best Company to Work for , now require a Cloud 365 Support Engineer to join their team. Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some experience of implementing Projects. Alternatively, someone with good knowledge of 365 who is looking to grow skills and experience. Positive working culture with an experienced team. This role is in addition to current staffing levels. It is office based in Harrow with some flexibility to work from home. Travelling to other offices and operational sites is also part of this role. IT Support - Windows 365 Administrator Ensuring the operational health of the 365 Suite Applications including security, availability, performance, interoperability, and reliability. Troubleshoot various Office 365 issues including connectivity and mobility. Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings. Develop future strategies for Office 365 products and services. Administer and support Office 365 and MS Exchange policies Administer and support system backup and disaster recovery processes. On-prem and Cloud Infrastructure Management including virtual machines (Hyper V), storage solutions, and networking components. Maintaining application & system software at a supported version. Regularly validate backup jobs (VEEAM). Should this excellent Cloud 365 Support Engineer role be of interest to you, please submit your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
Apr 19, 2024
Full time
CLOUD 365 SUPPORT ENGINEER HARROW SALARY UP TO £65,000 DEPENDING ON EXPERIENCE Our client, a Sunday Times Best Company to Work for , now require a Cloud 365 Support Engineer to join their team. Our client currently run systems in the Cloud (365) and On-prem, however, there is a plan to move all Services to the Cloud (private & public) so this role will be instrumental in shaping the strategy. It would suit someone who was working as 2nd/3rd level on a Help Desk, with some experience of implementing Projects. Alternatively, someone with good knowledge of 365 who is looking to grow skills and experience. Positive working culture with an experienced team. This role is in addition to current staffing levels. It is office based in Harrow with some flexibility to work from home. Travelling to other offices and operational sites is also part of this role. IT Support - Windows 365 Administrator Ensuring the operational health of the 365 Suite Applications including security, availability, performance, interoperability, and reliability. Troubleshoot various Office 365 issues including connectivity and mobility. Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings. Develop future strategies for Office 365 products and services. Administer and support Office 365 and MS Exchange policies Administer and support system backup and disaster recovery processes. On-prem and Cloud Infrastructure Management including virtual machines (Hyper V), storage solutions, and networking components. Maintaining application & system software at a supported version. Regularly validate backup jobs (VEEAM). Should this excellent Cloud 365 Support Engineer role be of interest to you, please submit your CV to Anna Maguire. Whilst we will endeavour to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 19, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Lake Windermere. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team! The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and polices, achieving a balance between regional and group needs. The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts. Another element of this role will be supporting the provisioning and management of mobile device into our mobile device management platform. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone. Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us. What are the day-to-day tasks? Take ownership of product issues to ensure problem resolution Apply tools, techniques and processes to create and maintain an accurate asset register. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources. Contribute to external relationships to implement plans for the safe disposal of obsolete assets. Validation of orders/requests from internal customers across the Group Ordering and checking delivery of assets in accordance with agreed time frames. Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate. Participate in evaluation of the asset management process and recommend process improvements where appropriate. Produces reports and analysis to support asset management activities and aid decision making. Liaising with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms. Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs. What skills and knowledge are we looking for? Strong Administration experience, ideally in Professional Services Able to establish effective internal and external customer relationships at every level. Able to anticipate and adapt to customer needs and requirements. Ownership of issues through to resolution. Proactive in their approach, thinks outside the box to offer innovative solutions. Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology. The following experience would be advantageous, however not necessary: Experience of the mobile telephone industry (either network or hardware) Working knowledge of Apple Business Manager and Intune Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
Apr 19, 2024
Full time
SThree are delighted to announce that we're looking for a talented IT Asset Administrator to join our wonderful team! The chosen candidate will support SThree's overall purpose to 'bring skilled people together to build the future'. In SThree's journey towards total spend transparency and more centralised spend control, this role holder will need to embrace new behaviours, processes and polices, achieving a balance between regional and group needs. The role of the IT Asset Administrator is to actively manage hardware and software assets within SThree, managing the full life cycle of assets from acquisition, operation, maintenance to disposal. This includes planning, monitoring, reporting and recording software licenses and/or hardware assets to ensure compliance with vendor contracts. Another element of this role will be supporting the provisioning and management of mobile device into our mobile device management platform. About us SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with innovative organisations across the world. We are the number one destination for talent in the best STEM markets: Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone. Operating through a global house of specialist recruitment brands we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them. The world is changing. And the people who change the world work with us. What are the day-to-day tasks? Take ownership of product issues to ensure problem resolution Apply tools, techniques and processes to create and maintain an accurate asset register. Explore opportunities for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources. Contribute to external relationships to implement plans for the safe disposal of obsolete assets. Validation of orders/requests from internal customers across the Group Ordering and checking delivery of assets in accordance with agreed time frames. Monitor the joiner, mover, leaver process and take steps to recoup issued company equipment, then re-distribute equipment where appropriate. Participate in evaluation of the asset management process and recommend process improvements where appropriate. Produces reports and analysis to support asset management activities and aid decision making. Liaising with multiple mobile providers globally across different time zones to ensure the best service is attained and is in accordance with contract terms. Oversee mobile invoicing activities, ensuring contracted rates materialise, querying any mismatch of costs. What skills and knowledge are we looking for? Strong Administration experience, ideally in Professional Services Able to establish effective internal and external customer relationships at every level. Able to anticipate and adapt to customer needs and requirements. Ownership of issues through to resolution. Proactive in their approach, thinks outside the box to offer innovative solutions. Familiarity with Microsoft Office tools, general accounting principles, and basic IT terminology. The following experience would be advantageous, however not necessary: Experience of the mobile telephone industry (either network or hardware) Working knowledge of Apple Business Manager and Intune Benefits for our U.K. teams include: The choice to work flexibly from home and the office, in line with our hybrid working principles Bonus linked to company and personal performance Generous 28 days holiday allowance, plus public holidays Annual leave purchase scheme Five days paid Caregiver/Dependant leave per annum Five paid days off per year for volunteering Private health care, discounted dental insurance and health care cash back scheme Opportunity to participate in the company share scheme Access to a range of retail discounts and saving What we stand for We're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable, and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help. While SThree is committed to hybrid working and these roles will fall under this policy, it is important to note that for a successful and efficient delivery of the project there will be a requirement for extended attendance in the office in line with the hybrid working policy. What we stand for We create community and deliver change that transforms the future for everyone. With this in mind, we're committed to ensuring for our colleagues, candidates and communities, that all processes are equitable and everyone is treated with fairness and dignity where everyone belongs, is valued and is connected. If you need any assistance or reasonable adjustments in submitting your application, please let us know, and we'll be happy to help.
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Apr 19, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Support the definition of enterprise strategic roadmaps, lead the design and implementation of appropriate security architecture. Design of security elements of IT solution architectures and leading the architectural design of security-specific enterprise capabilities. Provide Technology & Security, and large programmes with security design support and consultancy for each delivery. Client Details My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. Profile To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. Job Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Apr 18, 2024
Full time
Support the definition of enterprise strategic roadmaps, lead the design and implementation of appropriate security architecture. Design of security elements of IT solution architectures and leading the architectural design of security-specific enterprise capabilities. Provide Technology & Security, and large programmes with security design support and consultancy for each delivery. Client Details My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. Profile To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. Job Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
Apr 18, 2024
Full time
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Apr 18, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.