Location: Three Legged Cross Salary : £22,308-£24,000 pa DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable candidate. This 1st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products and if you have some telecoms/technical know-how then even better. If you have worked within any sort of telecoms/IT company, then you could be a great fit for this role. You will be willing to learn and will be given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be responding to customer requests and queries to maximise customer satisfaction. Areas of work will range from dealing with billing and technical issues on the products, trouble shooting, maintaining customer data, resolving invoice queries, raising sales invoices and other general duties. The individual will be expected to have a mature proactive response to the role, enjoy helping customers and have a real passion to drive the business forward. The successful candidate will Understand technology / telecoms Good customer servicer experience Have strong attention to detail Have good time management skills Have good administration skills Be PC literate Confident and polite telephone manner Be a team player Be highly organised You will need to be proactive in your approach Have the ability to multi task This is a great opportunity to get your foot in the door and start a career within IT and Telecoms.
Mar 28, 2024
Full time
Location: Three Legged Cross Salary : £22,308-£24,000 pa DOE Hours : 8.30am-5pm Mon-Fri Benefits : 23 days holiday + bank holidays, rising to 25 days after 2 years, free parking, pension. PLEASE NOTE DUE TO THE LOCATION OF THIS ROLE YOU MUST DRIVE AND HAVE YOUR OWN TRANSPORT. Aspire Jobs are working with our telecoms and IT solutions client who are now looking to recruit a 1st line customer Services Assistant to join their growing team. They are a well-established company who offer full training for the suitable candidate. This 1st Line Customer Services Assistant role will suit someone who is tech savvy, who is willing to learn, has strong customer service skills, who has exceptional attention to detail, administration and time management skills. Ideally you will have some interest in Technology and electronic products and if you have some telecoms/technical know-how then even better. If you have worked within any sort of telecoms/IT company, then you could be a great fit for this role. You will be willing to learn and will be given lots of training but you should be IT computer literate with a good telephone manner. Working as part of the 1st line Helpdesk support team, this is a key role supporting and working closely with customers and the Team. The main focus will be responding to customer requests and queries to maximise customer satisfaction. Areas of work will range from dealing with billing and technical issues on the products, trouble shooting, maintaining customer data, resolving invoice queries, raising sales invoices and other general duties. The individual will be expected to have a mature proactive response to the role, enjoy helping customers and have a real passion to drive the business forward. The successful candidate will Understand technology / telecoms Good customer servicer experience Have strong attention to detail Have good time management skills Have good administration skills Be PC literate Confident and polite telephone manner Be a team player Be highly organised You will need to be proactive in your approach Have the ability to multi task This is a great opportunity to get your foot in the door and start a career within IT and Telecoms.
JOB AD: We encourage enthusiastic researchers and engineers with a strong academic background and expertise in development of audio/speech related applications to apply. You will be poised to grow and expand your programming skills and expertise into a dynamic new set of research problems. This position will require you to work closely with researchers and engineers to enable and accelerate new research efforts in AI. The role is based at our Research & Development Institute in West London, UK. We adopt a hybrid working model of 3 days working from the office and 2 days from home weekly. Role and Responsibilities As a Machine Learning Research Engineer, you will: Research, design and develop state-of-the-art deep-learning and On-Device (privacy preserving and personalisation) methods Research and develop innovative AI models for Speech, Language and other domains as needed Develop, test and deploy solutions on flagship mobile devices Build high quality and maintainable code following best software development practices Have technical responsibility for one or more significant sections of the assigned research project. Collaboratively work with a dynamic team with varied research & development backgrounds Skills and Qualifications Required Skills MSc/PhD degree in Artificial Intelligence, Computer Science/Engineering, Electronics, Mathematics, or related disciplines Professional software development experience with C++/ Python Excellent knowledge of fundamentals of machine learning and deep-learning concepts A proven track record in AI model development and deployment (on embedded devices is a plus) Experience with programming using machine learning frameworks such as Tensorflow or PyTorch Good familiarity with relevant python libraries (such as NumPy) and tools (such as TensorBoard). Excellent communication, team work and a results-oriented attitude. Proficiency in problem solving and debugging. Desirable Skills Experience and expertise in Speech Processing, and Language Modelling applications (e.g. voice assistants, speech recognition, NLP/NLU, TTS, etc.) Experience developing production AI training pipelines and working with distributed ML systems Knowledge of advanced AI methods and algorithms Experience with deploying AI models on Android/mobile devices. Publications in top ML/AI conferences (e.g. ICML, NeurIPS, Interspeech, SysML or similar). Contribution to open source ML frameworks such as -TensorFlow, TensorFlow Lite, etc.
Mar 28, 2024
Full time
JOB AD: We encourage enthusiastic researchers and engineers with a strong academic background and expertise in development of audio/speech related applications to apply. You will be poised to grow and expand your programming skills and expertise into a dynamic new set of research problems. This position will require you to work closely with researchers and engineers to enable and accelerate new research efforts in AI. The role is based at our Research & Development Institute in West London, UK. We adopt a hybrid working model of 3 days working from the office and 2 days from home weekly. Role and Responsibilities As a Machine Learning Research Engineer, you will: Research, design and develop state-of-the-art deep-learning and On-Device (privacy preserving and personalisation) methods Research and develop innovative AI models for Speech, Language and other domains as needed Develop, test and deploy solutions on flagship mobile devices Build high quality and maintainable code following best software development practices Have technical responsibility for one or more significant sections of the assigned research project. Collaboratively work with a dynamic team with varied research & development backgrounds Skills and Qualifications Required Skills MSc/PhD degree in Artificial Intelligence, Computer Science/Engineering, Electronics, Mathematics, or related disciplines Professional software development experience with C++/ Python Excellent knowledge of fundamentals of machine learning and deep-learning concepts A proven track record in AI model development and deployment (on embedded devices is a plus) Experience with programming using machine learning frameworks such as Tensorflow or PyTorch Good familiarity with relevant python libraries (such as NumPy) and tools (such as TensorBoard). Excellent communication, team work and a results-oriented attitude. Proficiency in problem solving and debugging. Desirable Skills Experience and expertise in Speech Processing, and Language Modelling applications (e.g. voice assistants, speech recognition, NLP/NLU, TTS, etc.) Experience developing production AI training pipelines and working with distributed ML systems Knowledge of advanced AI methods and algorithms Experience with deploying AI models on Android/mobile devices. Publications in top ML/AI conferences (e.g. ICML, NeurIPS, Interspeech, SysML or similar). Contribution to open source ML frameworks such as -TensorFlow, TensorFlow Lite, etc.
Are you someone who exudes positivity? Are you currently studying or recently graduated within the Engineering field? If you are meticulous and have a passion in Engineering and able to learn how components work together for best practise, then this could be the role for you ! This is great opportunity for an individual who is looking for a diverse Administration role as an Engineering Support Technician, this is working for a successful organisation with longstanding employees who always look to recruit and develop within. You will be responsible for providing technical support to customers, support the wider engineering team and support with client quotations. Responsibilities: First point of call for all in-bound calls. Provide technical assistant with queries and troubleshooting issues. Assisting with the design and development of new products. Provide support with sales quotations after sales and client enquiries. Manage renewals with clients. Product testing. Understand the company catalogue coding and part numbers. Create BOM's for sub-assemblies and accessories. What we are looking for: Must be able read and understand basic Mechanical and Electrical drawings. Knowledge of SolidWorks/ AutoCAD would be beneficial. Able to action in a customer centric manner. Excellent communication. Be able to follow processes with high attention to detail. Friendly and approachable. A level in Mathematics and/or Engineering qualification. Benefits: £30,000 to £40,000 Monday to Friday 09.00am till 17.00pm with one hour lunch 20 days holiday plus bank holidays rising after two tears to 25 Days. If this sounds like the role for you and you match the criteria above, please apply today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Mar 28, 2024
Full time
Are you someone who exudes positivity? Are you currently studying or recently graduated within the Engineering field? If you are meticulous and have a passion in Engineering and able to learn how components work together for best practise, then this could be the role for you ! This is great opportunity for an individual who is looking for a diverse Administration role as an Engineering Support Technician, this is working for a successful organisation with longstanding employees who always look to recruit and develop within. You will be responsible for providing technical support to customers, support the wider engineering team and support with client quotations. Responsibilities: First point of call for all in-bound calls. Provide technical assistant with queries and troubleshooting issues. Assisting with the design and development of new products. Provide support with sales quotations after sales and client enquiries. Manage renewals with clients. Product testing. Understand the company catalogue coding and part numbers. Create BOM's for sub-assemblies and accessories. What we are looking for: Must be able read and understand basic Mechanical and Electrical drawings. Knowledge of SolidWorks/ AutoCAD would be beneficial. Able to action in a customer centric manner. Excellent communication. Be able to follow processes with high attention to detail. Friendly and approachable. A level in Mathematics and/or Engineering qualification. Benefits: £30,000 to £40,000 Monday to Friday 09.00am till 17.00pm with one hour lunch 20 days holiday plus bank holidays rising after two tears to 25 Days. If this sounds like the role for you and you match the criteria above, please apply today! Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Product Coordinator An exciting opportunity for a Product Coordinator with first class analyticalanalytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market. This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, BupaBupa, Life Insurance, Dental cover, EyecareEyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working. Ideal locations - St AlbansAlbans, WatfordWatford, HemelHemel HempsteadHempstead, LutonLuton, StevenageStevenage, BerkhamstedBerkhamsted, WelwynWelwyn Garden City, LeightonLeighton Buzzard, AylesburyAylesbury, High WycombeWycombe, Slough, Maidenhead, WembleyWembley, Hertford Hertfordcirca 32k 32k+ enhanced pension + healthcare healthcare+ life assurance + 25 days annual leave + excellent training + hybrid working The Role Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.lifecycle Create and maintain application and cross reference databases for aftermarket products through research and compilation of data. Transform these databases into robust, high quality UK application catalogues across all media. Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions. Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock. Assist in warranty administration. Create and control product bulletins. Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested. The Candidate Our ideal candidate will have experience in an analytical analyticalrole dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel. Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position. Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.lifecycle The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis. Apply in Confidence To apply for the Product Coordinator - Automotive Parts job please forward your CV to Kayleigh KayleighBradley, Senior Recruiter at Glen Callum CallumAssociates Ltd or call Kayleigh Kayleighon for a further chat on the job. JOB REF 4109KB - Product Coordinator - Automotive Aftermarket
Mar 28, 2024
Full time
Product Coordinator An exciting opportunity for a Product Coordinator with first class analyticalanalytical skills has arisen with a leader in automotive parts, synonymous with quality, technical excellence and first-class customer support. This role will form part of the automotive aftermarket product team and become the owner of a product group for the UK market. This is a fantastic opportunity to join a brand leader in the automotive industry and be a part of influencing the business at an exciting time within their history. Alongside a competitive salary you will receive generous pension contributions, BupaBupa, Life Insurance, Dental cover, EyecareEyecare cover and 25 days holiday. The company pride themselves on a family-feel environment and excellent training opportunities and offers hybrid working. Ideal locations - St AlbansAlbans, WatfordWatford, HemelHemel HempsteadHempstead, LutonLuton, StevenageStevenage, BerkhamstedBerkhamsted, WelwynWelwyn Garden City, LeightonLeighton Buzzard, AylesburyAylesbury, High WycombeWycombe, Slough, Maidenhead, WembleyWembley, Hertford Hertfordcirca 32k 32k+ enhanced pension + healthcare healthcare+ life assurance + 25 days annual leave + excellent training + hybrid working The Role Plan, manage and develop your product groups range of products for the UK market, managing them through the product lifecycle.lifecycle Create and maintain application and cross reference databases for aftermarket products through research and compilation of data. Transform these databases into robust, high quality UK application catalogues across all media. Maintain and continuously analyse product ranges as required, making recommendations for improvements, additions and deletions. Set up new to range items on the relevant systems, creating initial order quantity and annual sales forecast and forecasting to protect from redundant stock. Assist in warranty administration. Create and control product bulletins. Attend exhibitions, PR functions and customer events where necessary and be prepared to travel within the UK on business as requested. The Candidate Our ideal candidate will have experience in an analytical analyticalrole dealing with large amounts of data, this should include extensive knowledge of Microsoft Excel. Automotive aftermarket experience is preferred, although an interest in cars is also relevant for this position. Previous experience in a product related role is beneficial, this could be Product Coordinator, Product Analyst or Assistant Product Manager. Ideally with an understanding of a product lifecycle.lifecycle The ability to travel, on occasion throughout the UK. European travel may be required on an infrequent basis. Apply in Confidence To apply for the Product Coordinator - Automotive Parts job please forward your CV to Kayleigh KayleighBradley, Senior Recruiter at Glen Callum CallumAssociates Ltd or call Kayleigh Kayleighon for a further chat on the job. JOB REF 4109KB - Product Coordinator - Automotive Aftermarket
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's! About The Role We're looking for an experienced WI-FI / IT Technical Assistant to join our team. We are seeking a dynamic and skilled WI-FI Technical Assistant to join our team in Minehead. The successful candidate will take full ownership of all aspects related to on-resort WI-FI services. From conducting physical checks to collaborating with third-party vendors, this role is pivotal in ensuring seamless and reliable WI-FI connectivity for our guests, our team and our business systems. Working with WI-FI providers, monitoring the performance of the WI-FI network to proactively identify and resolve potential problems. Manage the installation and maintenance of Wi-Fi cabling infrastructure with both internal and external resources. Respond promptly to reported Wi-Fi issues, providing efficient break-fix support with 3 rd parties along with SLA agreements for support. Provide weekly management reports to IT HOD's and Resort Leadership team on the status of the WiFi infrastructure on the Resort, with an analysis of the impact of any outages to our Guests, Team and Business and the remedial actions being taken. About You Have a good understanding of Wi-Fi technologies, a willingness to learn network protocols, hardware and troubleshooting techniques. Familiarity with cabling infrastructure and hardware installation, whilst taking ownership of the day-to-day support function of resort WI-FI. You will be required to work independently on resort sometimes, there may also be a need to work some Saturdays when required and stay at other resorts to help with similar tasks on occasions. Interested? If this sounds like the perfect role for you, we would love to hear from you. To apply, please submit your CV along with a few words about why you would like to work for Butlin's, what about this role excites you and what you think makes you the perfect fit.
Mar 28, 2024
Full time
About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's! About The Role We're looking for an experienced WI-FI / IT Technical Assistant to join our team. We are seeking a dynamic and skilled WI-FI Technical Assistant to join our team in Minehead. The successful candidate will take full ownership of all aspects related to on-resort WI-FI services. From conducting physical checks to collaborating with third-party vendors, this role is pivotal in ensuring seamless and reliable WI-FI connectivity for our guests, our team and our business systems. Working with WI-FI providers, monitoring the performance of the WI-FI network to proactively identify and resolve potential problems. Manage the installation and maintenance of Wi-Fi cabling infrastructure with both internal and external resources. Respond promptly to reported Wi-Fi issues, providing efficient break-fix support with 3 rd parties along with SLA agreements for support. Provide weekly management reports to IT HOD's and Resort Leadership team on the status of the WiFi infrastructure on the Resort, with an analysis of the impact of any outages to our Guests, Team and Business and the remedial actions being taken. About You Have a good understanding of Wi-Fi technologies, a willingness to learn network protocols, hardware and troubleshooting techniques. Familiarity with cabling infrastructure and hardware installation, whilst taking ownership of the day-to-day support function of resort WI-FI. You will be required to work independently on resort sometimes, there may also be a need to work some Saturdays when required and stay at other resorts to help with similar tasks on occasions. Interested? If this sounds like the perfect role for you, we would love to hear from you. To apply, please submit your CV along with a few words about why you would like to work for Butlin's, what about this role excites you and what you think makes you the perfect fit.
Credit Control Assistant (ERP)Middleton, Manchester£12 - £14.50 per hour (Umbrella) Inside IR356 Month Initial Contract with Temp to Perm and extension opportunities Excellent opportunity for an Accounts Receivable Assistant looking for a role with an immediate start and the chance to work for a global company on a 6 month initial contract with Temp to Perm opportunities. Do you have previous experience in credit control or accounts receivable? Are you looking for an immediate start on a 6 month contract with an immediate start with an international market leading company? This company are international market leaders and supply a huge range of speciality services and products that serve an international client base. Due to a current period of rapid growth they are now looking to add to their manufacturing team. In this role you will be working as part of an established team where you will be working to speaking to customers and managing a range of credit control tasks. You will be reconciling accounts and assisting the team in generating reports. This is a Monday to Friday role with flexible start times and an early finish on Fridays. This role is an initial 6 month contract working with Inside of IR35 regulations. The Role Working as part of an established finance team on credit control projects Using their ERP system to upload receipts and manage credit control 6 month contract with Temp to Perm opportunities The Person Previous experience working in Credit Control or an Accounts Receivable position Previous experience using an ERP system and computer literate Available for an immediate start on a 6 month initial contract Reference: BBBH219978 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Mar 28, 2024
Full time
Credit Control Assistant (ERP)Middleton, Manchester£12 - £14.50 per hour (Umbrella) Inside IR356 Month Initial Contract with Temp to Perm and extension opportunities Excellent opportunity for an Accounts Receivable Assistant looking for a role with an immediate start and the chance to work for a global company on a 6 month initial contract with Temp to Perm opportunities. Do you have previous experience in credit control or accounts receivable? Are you looking for an immediate start on a 6 month contract with an immediate start with an international market leading company? This company are international market leaders and supply a huge range of speciality services and products that serve an international client base. Due to a current period of rapid growth they are now looking to add to their manufacturing team. In this role you will be working as part of an established team where you will be working to speaking to customers and managing a range of credit control tasks. You will be reconciling accounts and assisting the team in generating reports. This is a Monday to Friday role with flexible start times and an early finish on Fridays. This role is an initial 6 month contract working with Inside of IR35 regulations. The Role Working as part of an established finance team on credit control projects Using their ERP system to upload receipts and manage credit control 6 month contract with Temp to Perm opportunities The Person Previous experience working in Credit Control or an Accounts Receivable position Previous experience using an ERP system and computer literate Available for an immediate start on a 6 month initial contract Reference: BBBH219978 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Adam Peters at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Working With Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page to learn more. Main Areas of Responsibility Your responsibilities will include: Working alongside the Head of Data and MIS to assist all academies in their day to day use of their current MIS software and any assessment/monitoring tools they may also use (e.g. Excel, Microsoft PowerBI) Working with the Head of Data and MIS to further develop existing monitoring tools and procedures for all assessment cycles and examinations Having a lead focus area of the Primary Phase across the federation, championing best practice, and providing training and development programs to ensure consistency and efficiencies Developing and re-designing templates to support the Primary team to deliver at all levels Managing the interface between all systems to ensure data for Governing Body reports for Principals are completed seamlessly and accurately Providing ongoing data support as required during inspections in a format which best supports the academy for the judgement in their self-evaluation Designing and delivering training and offering ongoing technical support to all stakeholders as and when required Assisting in the setup of new Academies where required, and providing expert support for all MIS and Administrative processes What We are Looking For We would like to hear from you if you have: Advanced Microsoft Excel skills Extensive experience of Bromcom and other MIS products Knowledge of a key data requirements and analysis in both Secondary and Primary education, including EYFS Sound knowledge of Microsoft Office and related packages Excellent verbal and numeracy skills A strong commitment to continuing professional development, including learning new skills and IT programmes Attention to detail and confident report and documentation skills The ability to ensure that confidentiality is maintained at all times Confidence in dealing with stakeholders at all levels The ability to find creative and innovative solutions to working more efficiently and effectively The ability to work independently and flexibly with own initiative on various ongoing projects Ideally, familiarity with MIS third party apps and some knowledge of SQL, SQL Server reporting and VBA For a full job description and person specification, please download the Job Pack. Applying for this Position If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Mar 28, 2024
Full time
Working With Us The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page to learn more. Main Areas of Responsibility Your responsibilities will include: Working alongside the Head of Data and MIS to assist all academies in their day to day use of their current MIS software and any assessment/monitoring tools they may also use (e.g. Excel, Microsoft PowerBI) Working with the Head of Data and MIS to further develop existing monitoring tools and procedures for all assessment cycles and examinations Having a lead focus area of the Primary Phase across the federation, championing best practice, and providing training and development programs to ensure consistency and efficiencies Developing and re-designing templates to support the Primary team to deliver at all levels Managing the interface between all systems to ensure data for Governing Body reports for Principals are completed seamlessly and accurately Providing ongoing data support as required during inspections in a format which best supports the academy for the judgement in their self-evaluation Designing and delivering training and offering ongoing technical support to all stakeholders as and when required Assisting in the setup of new Academies where required, and providing expert support for all MIS and Administrative processes What We are Looking For We would like to hear from you if you have: Advanced Microsoft Excel skills Extensive experience of Bromcom and other MIS products Knowledge of a key data requirements and analysis in both Secondary and Primary education, including EYFS Sound knowledge of Microsoft Office and related packages Excellent verbal and numeracy skills A strong commitment to continuing professional development, including learning new skills and IT programmes Attention to detail and confident report and documentation skills The ability to ensure that confidentiality is maintained at all times Confidence in dealing with stakeholders at all levels The ability to find creative and innovative solutions to working more efficiently and effectively The ability to work independently and flexibly with own initiative on various ongoing projects Ideally, familiarity with MIS third party apps and some knowledge of SQL, SQL Server reporting and VBA For a full job description and person specification, please download the Job Pack. Applying for this Position If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
EllisKnight International Recruitment
Solihull, West Midlands
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
Mar 27, 2024
Full time
Customer Support Assistant Team: Customer Support Location: Office based - Lapworth (Head Office) Reports to: Technical Director Contract: Permanent, Monday to Friday, 09:00-17:30 Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home. They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required. The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training. Main Responsibilities and Duties: Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively. Develop competency in understanding and discussing charts and systems with customers. Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams. Generate chart summary reports and communicate findings to customers. Follow up on inquiries and coordinate parts dispatch as necessary. Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework. Perform additional administrative tasks to support business operations, growth, and quality delivery. Skills and Qualifications: Exceptional verbal and written communication skills. Friendly and efficient telephone manner. Experience in customer service roles, with a passion for delivering exceptional customer experiences. Background in operational, sales support, administration, or technical fields preferred Strong problem-solving and multitasking abilities. Proficient IT skills. Detail-oriented and well-organized. A team player with a proactive attitude and the ability to work independently. Dedication to operational excellence. Interest in technology. Must have daily access to a vehicle, as there are no public transport links in the area. Subject to successful completion of Enhanced DBS and PVG checks.
Macildowie Recruitment and Retention
Loughborough, Leicestershire
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Provide effective technical telephone support to distributors & end users Provide effective technical support to all sales staff - internal & external Process warranty returns to agreed proceduresInvestigate and respond to distributor & end user queries Diagnose and resolve technical problems Progress chase RN's (warranty returns) Ensure all administration is completed to required level Progress chase customer complaints to satisfactory resolution Continuing liaison with Sales, Service Dept. & Warehouse Ad hoc projects as assigned by Aftersales Supervisor Carry out any other reasonable tasks as required EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Must have previous Customer Services experience Must have previous experience dealing directly with individual customers by phone Excellent telephone manner - ability to communicate effectively - written & orally Ability to work accurately under pressure and meet deadlines High degree of attention to detail Good IT skills with good working knowledge of Microsoft Office / Windows Enthusiasm & an excellent team player Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Mar 27, 2024
Full time
THE OPPORTUNITY: Macildowie are currently recruiting for a Technical Assistant working for a business based in Shepshed Loughborough. This role will be to provide effective technical advice and customer service to a network of distributors and end users. This is a full time permanent position. THE ROLE & YOUR RESPONSIBILITIES: Provide effective technical telephone support to distributors & end users Provide effective technical support to all sales staff - internal & external Process warranty returns to agreed proceduresInvestigate and respond to distributor & end user queries Diagnose and resolve technical problems Progress chase RN's (warranty returns) Ensure all administration is completed to required level Progress chase customer complaints to satisfactory resolution Continuing liaison with Sales, Service Dept. & Warehouse Ad hoc projects as assigned by Aftersales Supervisor Carry out any other reasonable tasks as required EXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE: Must have previous Customer Services experience Must have previous experience dealing directly with individual customers by phone Excellent telephone manner - ability to communicate effectively - written & orally Ability to work accurately under pressure and meet deadlines High degree of attention to detail Good IT skills with good working knowledge of Microsoft Office / Windows Enthusiasm & an excellent team player Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Technical Assistant - IT products - £23 - £27k p a - Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 27, 2024
Full time
Technical Assistant - IT products - £23 - £27k p a - Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
eDiscovery Assistant Manager London (hybrid WFH) Our client is actively looking to increase their eDiscovery team at AM level in particular. This role is with a leading diverse Consultant in one of their practice areas. We have other roles in law firms and boutiques. Responsibilities Process and prepare data for review and QC checks Respond to client requests and queries, and escalate as required Proactively carry out project supporting and administrative functions Communicate with clients and senior team members on a regular and ongoing basis Research new tools, techniques and workflow to stream line the processing and review function Assist with document review process Take an active role in marketing and building client relationships both internally and externally Requirements 2 years'+ experience of working with Relativity Ability to follow directions and understand complex policies and procedures Ability to work under pressure and maintain quality of detailed work while meeting competing and inflexible deadlines Ability to perform repetitive tasks, accurately and consistently Strong desire to learn as well as share knowledge (training will be provided) Able to work independently with minimal supervision and as part of a wider team Ability to articulate complex information clearly, in non-technical language Proactive and adaptable to deliver a solution driven approach to work Efficient and effective time management and organisation skills Essential MS Office skills (Word, Excel, PowerPoint, etc.) Useful: Good understanding of forensic procedures (EDRM) Understanding of transactional and relational databases (e.g. SQL etc.) Experience of any other hosted document review technologies (e.g. Relativity, Nuix, Recommind, Clearwell, Ringtail, Axcelerate, other ) Understanding of the Electronic Discovery Reference Model (EDRM) About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas:Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Fraud - (AML/CTF, Investigation, CFE's etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT - (full SDLC- BA's PM's , Architects, Developers etc.); • Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. Unless requested otherwise on application CV's are retained for future possible opportunities that match requirements and may be held in the cloud (including US cloud providers).
Mar 27, 2024
Full time
eDiscovery Assistant Manager London (hybrid WFH) Our client is actively looking to increase their eDiscovery team at AM level in particular. This role is with a leading diverse Consultant in one of their practice areas. We have other roles in law firms and boutiques. Responsibilities Process and prepare data for review and QC checks Respond to client requests and queries, and escalate as required Proactively carry out project supporting and administrative functions Communicate with clients and senior team members on a regular and ongoing basis Research new tools, techniques and workflow to stream line the processing and review function Assist with document review process Take an active role in marketing and building client relationships both internally and externally Requirements 2 years'+ experience of working with Relativity Ability to follow directions and understand complex policies and procedures Ability to work under pressure and maintain quality of detailed work while meeting competing and inflexible deadlines Ability to perform repetitive tasks, accurately and consistently Strong desire to learn as well as share knowledge (training will be provided) Able to work independently with minimal supervision and as part of a wider team Ability to articulate complex information clearly, in non-technical language Proactive and adaptable to deliver a solution driven approach to work Efficient and effective time management and organisation skills Essential MS Office skills (Word, Excel, PowerPoint, etc.) Useful: Good understanding of forensic procedures (EDRM) Understanding of transactional and relational databases (e.g. SQL etc.) Experience of any other hosted document review technologies (e.g. Relativity, Nuix, Recommind, Clearwell, Ringtail, Axcelerate, other ) Understanding of the Electronic Discovery Reference Model (EDRM) About Brimstone Consulting : We specialise in finding highly qualified staff in the following areas:Legal and LegalTech (E-Discovery, Digital Forensics, EDRM); Big Data and Data Analytics - (MI/BI/CI); InfoSec and Cyber Crime; Audit; Accountancy and Finance; FinTech (Payments etc.); Fraud - (AML/CTF, Investigation, CFE's etc.); Risk - (Credit, Regulatory, Liquidity, Market, Analysts-SAS, SPSS etc.); Compliance/Corporate Governance; IT - (full SDLC- BA's PM's , Architects, Developers etc.); • Brimstone Consulting acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. Brimstone Consulting is an equal opportunities employer. Due to time constraints we can only reply to applicants that match our clients' specifications. Unless requested otherwise on application CV's are retained for future possible opportunities that match requirements and may be held in the cloud (including US cloud providers).
Digital Content Assistant - £18.26 per hour PAYE - 3 months temp - London/Hybrid Intergovernmental body is seeking an experienced Digital Content Assistant to support their Communications team at their central London headquarters. This is a temporary role to start ASAP for an initial 3-month period (dependant on checks) and will pay £18.26 per hour PAYE. The role is hybrid and will involve working at the offices 2-3 days per week. The Digital Content Assistant will have a keen eye for detail and a passion for visual storytelling. They will be responsible for producing engaging multimedia content and helping to maintain an active presence across digital platforms. A primary focus of the role will be to produce content for, and drive traffic to, the organisations website and social media channels to showcase the role and work of the organisation to diverse audiences. Duties includes: Plan, produce, and edit high-quality video and photography, for use across our website, social media channels, marketing campaigns, and other platforms. Provide photography and video support for events. Manage and curate multimedia content on the Secretariat's digital image libraries. Assist in running the organisations social media accounts and maintaining the social media content calendar. Upload, edit and publish content on the website using the content management system. Manage an inventory of camera equipment and perform regular checks and maintenance. Assist in the creation of social media graphics. Build professional relationships with key stakeholders. Research and suggest ways of promoting the work of the organisation across digital channels. Out-of-hours work and other duties appropriate to the role will be required from time to time. The ideal Digital Content Assistant will have the following knowledge, skills and experience: A degree or equivalent in broadcast journalism or digital/media/video production, PR and/or marketing or equivalent professional experience Demonstrable experience in a similar role Digital role Proven experience in using Adobe Premiere Pro for video production, editing and post-production. Sound technical knowledge of camera equipment and ability to operate DSLRs to film and produce broadcast-quality results. Experience of using design software such as Adobe Creative Suite and Canva to edit and create content. Experience of using content management systems to upload digital content, especially Drupal and WordPress. Strong organisational and time management skills with the ability to prioritise and meet demanding deadlines. An excellent communicator who can work effectively with stakeholders at all levels. Experience of running and measuring paid social media campaign Experience of Adobe After Effects. Experience using Google Analytics, social media analytics, and scheduling tools such as Hootsuite. Basic working knowledge of HTML, MailChimp and current SEO techniques, as well as relevant accessibility and UX best practices for content design. ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED
Mar 27, 2024
Full time
Digital Content Assistant - £18.26 per hour PAYE - 3 months temp - London/Hybrid Intergovernmental body is seeking an experienced Digital Content Assistant to support their Communications team at their central London headquarters. This is a temporary role to start ASAP for an initial 3-month period (dependant on checks) and will pay £18.26 per hour PAYE. The role is hybrid and will involve working at the offices 2-3 days per week. The Digital Content Assistant will have a keen eye for detail and a passion for visual storytelling. They will be responsible for producing engaging multimedia content and helping to maintain an active presence across digital platforms. A primary focus of the role will be to produce content for, and drive traffic to, the organisations website and social media channels to showcase the role and work of the organisation to diverse audiences. Duties includes: Plan, produce, and edit high-quality video and photography, for use across our website, social media channels, marketing campaigns, and other platforms. Provide photography and video support for events. Manage and curate multimedia content on the Secretariat's digital image libraries. Assist in running the organisations social media accounts and maintaining the social media content calendar. Upload, edit and publish content on the website using the content management system. Manage an inventory of camera equipment and perform regular checks and maintenance. Assist in the creation of social media graphics. Build professional relationships with key stakeholders. Research and suggest ways of promoting the work of the organisation across digital channels. Out-of-hours work and other duties appropriate to the role will be required from time to time. The ideal Digital Content Assistant will have the following knowledge, skills and experience: A degree or equivalent in broadcast journalism or digital/media/video production, PR and/or marketing or equivalent professional experience Demonstrable experience in a similar role Digital role Proven experience in using Adobe Premiere Pro for video production, editing and post-production. Sound technical knowledge of camera equipment and ability to operate DSLRs to film and produce broadcast-quality results. Experience of using design software such as Adobe Creative Suite and Canva to edit and create content. Experience of using content management systems to upload digital content, especially Drupal and WordPress. Strong organisational and time management skills with the ability to prioritise and meet demanding deadlines. An excellent communicator who can work effectively with stakeholders at all levels. Experience of running and measuring paid social media campaign Experience of Adobe After Effects. Experience using Google Analytics, social media analytics, and scheduling tools such as Hootsuite. Basic working knowledge of HTML, MailChimp and current SEO techniques, as well as relevant accessibility and UX best practices for content design. ONLY SHORT-LISTED APPLICANTS WILL BE CONTACTED
Who are we ? We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! What does your typical day look like? Reporting to the site Technical Systems Manager, the purpose of the role is to assist with administrative tasks associated with the safe and secure influx of raw materials, complaint investigations, internal audits, document control, and product traceability. The role requires full compliance with Company Food Safety, HACCP, Health & Safety, Raw Material Management, Quality, and Hygiene requirements. The successful candidate will be a sound communicator who demonstrates good IT skills, specifically in MS Word, Excel, Outlook and Powerpoint. Other key actions will be but not limited to: Being in charge of the overseeing of certificate analysis Liasing with suppliers when issues arise with a raw material Active member of the internal auditing team To support with customer complaints from acceptance of complaint, investigation and completion of reports To support in delivering traceability documentation for all types of traceability Supporting the Technical Systems Manager and hygiene when allergen swabbing needs to be completed Maintaining the Acrylamide testing schedule for all products made at Kirkham To support & cover Microbiological Testing on site with the support of TSM To support in updating and maintaining all recipes that are held on site To support in site audits - internal and external To manage document control, file paths, versions and dates to officiate documents as and when required Maintaining and updating the document control log To support and help maintain QMS System What are the key ingredients needed for the role? Technical Responsibilities Supporting the technical team to ensure technical compliance (to procedures, product specifications etc) Supporting intake team to ensure all raw materials arrive with certificate of analysis and are within acceptable parameters Understanding the importance of Acrylamide and how to escalate if it doesn't comply Ensuring paperwork is document controlled, up to date and available including the issuing of relevant paperwork Ensuring documents are aligned and formatted as per FBC requirements Ensuring adherence to technical policies and procedures Active member of the internal auditing team Additional Responsibilities Excellent computer/IT skills including use of Microsoft Office suite, ideally have working knowledge of SAP Good understanding of BRC Standards and Retailer Codes of Practice Previous experience of external / internal audits preferable Internal audit training preferable Level 2 Food Safety preferable Level 2 HACCP preferable Basic Allergen training preferable (if no training, understanding of allergens sufficient) Good overall understanding of the technical function and the technical role within the food industry Able to prioritise workloads effectively to meet deadlines with good problem solving techniques Excellent team player but able to work on own and use initiative Confident communication skills Professional and respectful behaviour If you are ready to begin a career with real bite, we would love to hear from you so apply now by clicking the link below.
Mar 27, 2024
Full time
Who are we ? We are FBC UK, Fox's Burton's Companies! And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge). FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company. We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We bake our incredible biscuits at eight bakeries across the UK, located at Ilse of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset. We also have offices for our supporting services in St Albans, Liverpool and Moreton. Together, we employ circa 4,000 amazing employees across all our locations. We are currently the second biscuit manufacturer in the UK market with a strong ambition of becoming the number two biscuit manufacturer worldwide. We are proud to be part of the Ferrero enlarged family: such a fantastic and successful business. The Ferrero Group operates in more than 50 countries, with products sold in over 170 countries, represented by almost 38.000 employees worldwide, and a consolidated turnover of €12.7 billion (2020-21). Along with our fantastic brand portfolio, we also have long-term agreements to manufacture several sweet & savoury snacks across Mars, Jacobs, and LU branded products. In addition, we are proud to be a strategic partner for many retailer-branded products. Our employees make our business special. With strong family values, we believe FBC UK is a more prosperous and fun place to work with when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each whilst meeting our business goals. And don't forget work hard but play harder! What does your typical day look like? Reporting to the site Technical Systems Manager, the purpose of the role is to assist with administrative tasks associated with the safe and secure influx of raw materials, complaint investigations, internal audits, document control, and product traceability. The role requires full compliance with Company Food Safety, HACCP, Health & Safety, Raw Material Management, Quality, and Hygiene requirements. The successful candidate will be a sound communicator who demonstrates good IT skills, specifically in MS Word, Excel, Outlook and Powerpoint. Other key actions will be but not limited to: Being in charge of the overseeing of certificate analysis Liasing with suppliers when issues arise with a raw material Active member of the internal auditing team To support with customer complaints from acceptance of complaint, investigation and completion of reports To support in delivering traceability documentation for all types of traceability Supporting the Technical Systems Manager and hygiene when allergen swabbing needs to be completed Maintaining the Acrylamide testing schedule for all products made at Kirkham To support & cover Microbiological Testing on site with the support of TSM To support in updating and maintaining all recipes that are held on site To support in site audits - internal and external To manage document control, file paths, versions and dates to officiate documents as and when required Maintaining and updating the document control log To support and help maintain QMS System What are the key ingredients needed for the role? Technical Responsibilities Supporting the technical team to ensure technical compliance (to procedures, product specifications etc) Supporting intake team to ensure all raw materials arrive with certificate of analysis and are within acceptable parameters Understanding the importance of Acrylamide and how to escalate if it doesn't comply Ensuring paperwork is document controlled, up to date and available including the issuing of relevant paperwork Ensuring documents are aligned and formatted as per FBC requirements Ensuring adherence to technical policies and procedures Active member of the internal auditing team Additional Responsibilities Excellent computer/IT skills including use of Microsoft Office suite, ideally have working knowledge of SAP Good understanding of BRC Standards and Retailer Codes of Practice Previous experience of external / internal audits preferable Internal audit training preferable Level 2 Food Safety preferable Level 2 HACCP preferable Basic Allergen training preferable (if no training, understanding of allergens sufficient) Good overall understanding of the technical function and the technical role within the food industry Able to prioritise workloads effectively to meet deadlines with good problem solving techniques Excellent team player but able to work on own and use initiative Confident communication skills Professional and respectful behaviour If you are ready to begin a career with real bite, we would love to hear from you so apply now by clicking the link below.
Software Support Analyst Cirencester, hybrid (x3 days in the office) Software Support Analyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software Support Analyst you will focus on the client experience. The Software Support Analyst will resolve problems head on and be solution focused. Benefits As a Software Support Analyst for this awesome company, you will benefit from: Starting salary of £28,000 - £33,000 (depending on experience) Generous Annual Leave (25 days + Bank Holidays, rising to 28, with an additional 1 day per month available as incentives) Pension Plan Hybrid working (nice balance of home and office) Free parking Employee Assistant Programme (including Mental Health and Life & Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software Support Analyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system Clarifying requirements with the client when necessary Verify solutions and confirm them with clients or colleagues Edit and create reports as asked for by clients Providing strong customer service to clients Other responsibilities as required The person Unforutnately, desire, as much as it is important, is not enough. You will also need: Experience using SQL or a similar language Strong customer service skills One or two years experience in a similar role IT/ Web programming knowledge Good communications skills Friendly Positive influence Interested? Then apply and be a key part of this company's journey. All the best, Charlie SyrettRichmond Square Consulting Ltd Other job titles: Support Analyst, Application Support Analyst, Application Engineer, Application Analyst, 2nd line support, Service Desk Analyst, Technical Support Analyst.
Mar 27, 2024
Full time
Software Support Analyst Cirencester, hybrid (x3 days in the office) Software Support Analyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software Support Analyst you will focus on the client experience. The Software Support Analyst will resolve problems head on and be solution focused. Benefits As a Software Support Analyst for this awesome company, you will benefit from: Starting salary of £28,000 - £33,000 (depending on experience) Generous Annual Leave (25 days + Bank Holidays, rising to 28, with an additional 1 day per month available as incentives) Pension Plan Hybrid working (nice balance of home and office) Free parking Employee Assistant Programme (including Mental Health and Life & Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software Support Analyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system Clarifying requirements with the client when necessary Verify solutions and confirm them with clients or colleagues Edit and create reports as asked for by clients Providing strong customer service to clients Other responsibilities as required The person Unforutnately, desire, as much as it is important, is not enough. You will also need: Experience using SQL or a similar language Strong customer service skills One or two years experience in a similar role IT/ Web programming knowledge Good communications skills Friendly Positive influence Interested? Then apply and be a key part of this company's journey. All the best, Charlie SyrettRichmond Square Consulting Ltd Other job titles: Support Analyst, Application Support Analyst, Application Engineer, Application Analyst, 2nd line support, Service Desk Analyst, Technical Support Analyst.
Technical Assistant IT products £23 £27k p a Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Mar 27, 2024
Full time
Technical Assistant IT products £23 £27k p a Fairford Leys, Aylesbury live within a 30-minute commute. The Role Are you proficient in handling IT installations and upgrades, ensuring seamless operations for our clients? Do you possess strong customer service skills to effectively communicate with our clients and internal teams? If so, we have an exciting opportunity for you. Dayta is a dynamic company specialising in financial and business services. We pride ourselves on delivering exceptional services to our clients. Our team is dedicated to fostering long-term client relationships and driving business success through innovative solutions. As a Technical Assistant specialising in IT products, the successful candidate will be an integral part of our team, supporting the implementation and maintenance of our IT solutions, with a particular focus on Sage 200. Your role encompasses various responsibilities aimed at ensuring the efficient functioning of our technology infrastructure and delivering exceptional service to our clients. We will provide all training required for this role, will suit a 1st or 2nd jobber. Key Responsibilities: IT Support: Perform Sage 200 installations and upgrades. Provide internal IT hardware support. Assist the IT Manager as needed. Project Management: Manage the progress of billable work, including project meetings and testing bespoke work. Facilitate signoffs. Customer Liaison: Engage with customers and sales/account managers to ensure smooth operations. Admin Tasks: Manage the team's diary effectively. Maintain an up-to-date support call log. Update user guides and knowledge base materials. The Company Dayta, established in 1983, originally provided IT services to local companies. With the arrival of personal business computing, we recognised the power of business software and started working with Sage, becoming one of their first Business Partners to sell and support Sage accounting software. In addition, we became a Sage Developer, which gives us the ability to provide additional bespoke programming to suit customers that have very special requirements. This relationship has continued and we are proud to provide a full range of Sage 200 products and services as well as Intacct to many types of businesses. The Person Possess a strong interest in technology. Demonstrates excellent customer service skills. Proficient in Excel. Confident team player. Ideally has knowledge of finance (advantageous but not essential). If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.
Software Support Analyst Cirencester, hybrid (x3 days in the office) Software Support Analyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software Support Analyst you will focus on the client experience. The Software Support Analyst will resolve problems head on and be solution focused. Benefits As a Software Support Analyst for this awesome company, you will benefit from: Starting salary of 28,000 - 33,000 (depending on experience) Generous Annual Leave (25 days + Bank Holidays, rising to 28, with an additional 1 day per month available as incentives) Pension Plan Hybrid working (nice balance of home and office) Free parking Employee Assistant Programme (including Mental Health and Life & Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software Support Analyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system Clarifying requirements with the client when necessary Verify solutions and confirm them with clients or colleagues Edit and create reports as asked for by clients Providing strong customer service to clients Other responsibilities as required The person Unfortunately, desire, as much as it is important, is not enough. You will also need: Experience using SQL or a similar language Strong customer service skills One or two years experience in a similar role IT/ Web programming knowledge Good communications skills Friendly Positive influence Interested? Then apply and be a key part of this company's journey. All the best, Charlie Syrett Richmond Square Consulting Ltd Other job titles: Support Analyst, 2nd Line Support, Service Desk Analyst, Technical Analyst, Application Analyst, Application Support Analyst, Application Engineer
Mar 27, 2024
Full time
Software Support Analyst Cirencester, hybrid (x3 days in the office) Software Support Analyst to work for an independent software company who have won various accolades of excellence and have a company culture to be envied. As a Software Support Analyst you will focus on the client experience. The Software Support Analyst will resolve problems head on and be solution focused. Benefits As a Software Support Analyst for this awesome company, you will benefit from: Starting salary of 28,000 - 33,000 (depending on experience) Generous Annual Leave (25 days + Bank Holidays, rising to 28, with an additional 1 day per month available as incentives) Pension Plan Hybrid working (nice balance of home and office) Free parking Employee Assistant Programme (including Mental Health and Life & Welbeing guidance and care) Company Events Charity Events Awesome team of friendly and knowledgeable peers Opportunity for career progression The Role As a Software Support Analyst you will have an interesting and varied role. Some of your responsibilities will include: Monitoring support tickets through a ticketing system Clarifying requirements with the client when necessary Verify solutions and confirm them with clients or colleagues Edit and create reports as asked for by clients Providing strong customer service to clients Other responsibilities as required The person Unfortunately, desire, as much as it is important, is not enough. You will also need: Experience using SQL or a similar language Strong customer service skills One or two years experience in a similar role IT/ Web programming knowledge Good communications skills Friendly Positive influence Interested? Then apply and be a key part of this company's journey. All the best, Charlie Syrett Richmond Square Consulting Ltd Other job titles: Support Analyst, 2nd Line Support, Service Desk Analyst, Technical Analyst, Application Analyst, Application Support Analyst, Application Engineer
IT Support Officer, 23 months, Edinburgh, 155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware and software and managing the secure disposal of software and hardware. You will receive a daily rate of 155 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation of software, providing, where applicable, instructions for users on using that software Where applicable, develop manuals, tutorials, and processes and procedures to guide and support colleagues using a newly developed software package Troubleshoot IT issues with staff members Demonstrable experience of supplying first and second line support in the workplace High levels of oral and written communication skills, with the ability to confidently present and engage in a range of internal and external settings The ability to gather evidence of non-technical users' technical issues to provide third party support services sufficient information to solve issues Experience of working in a high performing, fast-paced, dynamic, multi-disciplinary environment Proven ability to work under pressure, plan, prioritise, manage competing demands and meet tight deadlines Public sector/Government experience is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Mar 27, 2024
Contractor
IT Support Officer, 23 months, Edinburgh, 155 per day Parity Group are delighted to partner with our client, a public sector organisation, who are looking to recruit an IT Support Officer on a 23 month contractual basis. Our client is looking to recruit an IT Support Officer who will work under the supervision of the Assistant Head: IT Support. Primary responsibilities will include, but not limited to providing both new and existing users with hardware and software, managing tickets with third party support services, supporting users' use of the supplied hardware and software and managing the secure disposal of software and hardware. You will receive a daily rate of 155 . I would love to hear from applicants who have experience in a fast paced environment and skills including: Be responsible for setting up requisite IT accounts for new recruits Support the provision of hardware to colleagues, to ensure they can effectively undertake their role Support the installation of software, providing, where applicable, instructions for users on using that software Where applicable, develop manuals, tutorials, and processes and procedures to guide and support colleagues using a newly developed software package Troubleshoot IT issues with staff members Demonstrable experience of supplying first and second line support in the workplace High levels of oral and written communication skills, with the ability to confidently present and engage in a range of internal and external settings The ability to gather evidence of non-technical users' technical issues to provide third party support services sufficient information to solve issues Experience of working in a high performing, fast-paced, dynamic, multi-disciplinary environment Proven ability to work under pressure, plan, prioritise, manage competing demands and meet tight deadlines Public sector/Government experience is highly desirable If this sounds like the role for you then do not hesitate to get in touch with me or simply click on the apply button. Parity - Better Decisions: Better People Parity Group plc acts in the capacity of an Employment Agency when providing contract recruitment services. We welcome applications from all sections of society and applicants will be considered on the basis of their suitability for the position At Parity, we are committed to protecting your privacy, we will process and hold your CV and use the information you have provided lawfully and in accordance with our Terms and Conditions and our Privacy Policy which can be found at (url removed)
Are you a proactive problem-solver with a passion for data integrity? We're seeking a skilled Data Support Assistant to join our dynamic team based in the UK. As a Reporting Support Assistant, you'll play a pivotal role in providing exceptional technical support for data-related issues, ensuring smooth operations and client satisfaction. Key Responsibilities: Advanced Technical Support: Provide advanced technical support for data-related inquiries, troubleshooting complex issues, and ensuring timely resolution. Collaboration: Work closely with cross-functional teams to identify and address root causes of data issues, fostering effective collaboration and problem resolution. Documentation: Develop and maintain comprehensive documentation for data-related processes to facilitate knowledge sharing and operational consistency. Maintenance: Oversee server maintenance activities, including performance monitoring and security measures implementation, to uphold data integrity. Continuous Improvement: Proactively identify opportunities to optimize data processes, enhance system performance, and streamline workflows. Key Skills Required: Communication: Excellent written and verbal communication skills, with the ability to build effective relationships. Attention to Detail: Highly organised with an analytical and problem-solving mindset. Proactivity: Self-motivated and willing to learn, with a proactive approach to tasks. Technical Skills: Proficiency in SQL and knowledge of database management systems, such as SSMS, preferred. Adaptability: Flexibility to adapt to changing priorities and deadlines. Recruitment Background: Any recruitment background or knowledge would be advantageous. If you're ready to embark on this exciting opportunity and contribute to our team's success, apply now and become an integral part of our journey towards excellence in data support!
Mar 26, 2024
Full time
Are you a proactive problem-solver with a passion for data integrity? We're seeking a skilled Data Support Assistant to join our dynamic team based in the UK. As a Reporting Support Assistant, you'll play a pivotal role in providing exceptional technical support for data-related issues, ensuring smooth operations and client satisfaction. Key Responsibilities: Advanced Technical Support: Provide advanced technical support for data-related inquiries, troubleshooting complex issues, and ensuring timely resolution. Collaboration: Work closely with cross-functional teams to identify and address root causes of data issues, fostering effective collaboration and problem resolution. Documentation: Develop and maintain comprehensive documentation for data-related processes to facilitate knowledge sharing and operational consistency. Maintenance: Oversee server maintenance activities, including performance monitoring and security measures implementation, to uphold data integrity. Continuous Improvement: Proactively identify opportunities to optimize data processes, enhance system performance, and streamline workflows. Key Skills Required: Communication: Excellent written and verbal communication skills, with the ability to build effective relationships. Attention to Detail: Highly organised with an analytical and problem-solving mindset. Proactivity: Self-motivated and willing to learn, with a proactive approach to tasks. Technical Skills: Proficiency in SQL and knowledge of database management systems, such as SSMS, preferred. Adaptability: Flexibility to adapt to changing priorities and deadlines. Recruitment Background: Any recruitment background or knowledge would be advantageous. If you're ready to embark on this exciting opportunity and contribute to our team's success, apply now and become an integral part of our journey towards excellence in data support!
A leading insurance firm is looking to hire an Assistant Quantitative Developer to join their Advanced Analytics team. You will assist the team in data management and provide insights into the firms modelled risk portfolio. Key Responsibilities: Help support the Actuarial team with technical pricing in Python. Work with the Analytics, MI and IT teams to seek platform efficiencies that may help to address gaps in the Analytics data. Assist with optimization and analysis - apply quantitative techniques and models, coupled with specific market knowledge, to construct optimal structures and modelled portfolios Use SQL Server for extracting, importing, and updating submissions and risk modelling data. Perform reconciliations to help identify any data anomalies Key Requirements: Bachelor's degree in quantitative discipline e.g. Science/Maths/Computer Science. A good understanding of Python programming essential and ability to use machine learning tools and statistical techniques to produce solutions to problems preferable. Adept in data extraction and manipulation using T-SQL. Some understanding of principles of implementing APIs via RE Familiarity with Power BI/Reporting Services would be advantageous. Strong knowledge of Microsoft Excel (Access and VBA are also an advantage).
Mar 26, 2024
Full time
A leading insurance firm is looking to hire an Assistant Quantitative Developer to join their Advanced Analytics team. You will assist the team in data management and provide insights into the firms modelled risk portfolio. Key Responsibilities: Help support the Actuarial team with technical pricing in Python. Work with the Analytics, MI and IT teams to seek platform efficiencies that may help to address gaps in the Analytics data. Assist with optimization and analysis - apply quantitative techniques and models, coupled with specific market knowledge, to construct optimal structures and modelled portfolios Use SQL Server for extracting, importing, and updating submissions and risk modelling data. Perform reconciliations to help identify any data anomalies Key Requirements: Bachelor's degree in quantitative discipline e.g. Science/Maths/Computer Science. A good understanding of Python programming essential and ability to use machine learning tools and statistical techniques to produce solutions to problems preferable. Adept in data extraction and manipulation using T-SQL. Some understanding of principles of implementing APIs via RE Familiarity with Power BI/Reporting Services would be advantageous. Strong knowledge of Microsoft Excel (Access and VBA are also an advantage).
Job Title: Membership Assistant Contract: 2-3 months temporary, full-time Working Model: Hybrid and in the London office Rate: £15.66 per hour plus Holiday Pay Start Date: Monday 2nd April 2024 My client, a membership organisation is currently recruiting for a Membership Assistant . The purpose of the role is to administer the Assessment of Professional Competence (APC) assessment rounds, the organisations' routes to Chartered Membership as well as other professional classes. This is a customer contact role with extensive engagement with candidates, existing members, professional assessors, governance committees and other stakeholders. Main Responsibilities of the Membership Assistant: Administer the APC assessment rounds, reviewing and processing submissions, assigning applications to assessors, reviewing assessor feedback to ensure it is appropriate and complies with their standards before being sent out to candidates. Liaising with and assisting APC assessors before, during and after each assessment round. Updating APC processing documents to ensure correct processes are captured and adhered to. Support the assessment model by administering the annual recruitment and selection process of assessors; and support the annual training events for assessors. Provide administrative and technical support to ensure the smooth running of the APC webinars. Use appropriate IT software programmes to ensure candidates' APC submissions are properly checked and processed. Operate to a high standard of customer care, responding to written and telephone enquiries; managing inboxes; giving advice on eligibility for all classes of membership. Maintain and update their Membership Register, using Microsoft Dynamics, producing mailing lists and reports from the database as required. Undertake some administrative duties for the Membership Team including incoming and outgoing post, updating the website, arranging meetings and booking travel and accommodation when appropriate. Essential Skills: A strong customer focus, able to communicate with members & stakeholders in a professional & effective manner. Attention to detail and a high level of accuracy. Able to plan, organise and prioritise work effectively, whilst at times, working on own initiative. Able to meet deadlines whilst ensuring a high quality of work Good IT skills / MS Dynamics, experience of using databases/CRM systems. Experience working in a membership organisation (desirable). An understanding of the operational complexities of a professional body (desirable). To apply for the Membership Assistant role please send us your CV and indicate your notice period. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
Mar 26, 2024
Full time
Job Title: Membership Assistant Contract: 2-3 months temporary, full-time Working Model: Hybrid and in the London office Rate: £15.66 per hour plus Holiday Pay Start Date: Monday 2nd April 2024 My client, a membership organisation is currently recruiting for a Membership Assistant . The purpose of the role is to administer the Assessment of Professional Competence (APC) assessment rounds, the organisations' routes to Chartered Membership as well as other professional classes. This is a customer contact role with extensive engagement with candidates, existing members, professional assessors, governance committees and other stakeholders. Main Responsibilities of the Membership Assistant: Administer the APC assessment rounds, reviewing and processing submissions, assigning applications to assessors, reviewing assessor feedback to ensure it is appropriate and complies with their standards before being sent out to candidates. Liaising with and assisting APC assessors before, during and after each assessment round. Updating APC processing documents to ensure correct processes are captured and adhered to. Support the assessment model by administering the annual recruitment and selection process of assessors; and support the annual training events for assessors. Provide administrative and technical support to ensure the smooth running of the APC webinars. Use appropriate IT software programmes to ensure candidates' APC submissions are properly checked and processed. Operate to a high standard of customer care, responding to written and telephone enquiries; managing inboxes; giving advice on eligibility for all classes of membership. Maintain and update their Membership Register, using Microsoft Dynamics, producing mailing lists and reports from the database as required. Undertake some administrative duties for the Membership Team including incoming and outgoing post, updating the website, arranging meetings and booking travel and accommodation when appropriate. Essential Skills: A strong customer focus, able to communicate with members & stakeholders in a professional & effective manner. Attention to detail and a high level of accuracy. Able to plan, organise and prioritise work effectively, whilst at times, working on own initiative. Able to meet deadlines whilst ensuring a high quality of work Good IT skills / MS Dynamics, experience of using databases/CRM systems. Experience working in a membership organisation (desirable). An understanding of the operational complexities of a professional body (desirable). To apply for the Membership Assistant role please send us your CV and indicate your notice period. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. Membership Bespoke is acting as recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.