This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Senior Cloud Support Engineer x 2
Closing date: 29 January 2023
Location: Flexible
Salary: £37,308 - £40,806 (Grade 6)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post numbers: 203405, 203406
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Extensive knowledge and experience of supporting and administering Office 365/SharePoint Online/Dynamics 365/ Web Applications/COTS packages
Proven experience of working within a Public Cloud environment.
Experience of supporting and maintaining Rest APIs.
Experience of working with Azure DevOps and Visual Studio
Proven experience of supporting and developing platforms and/or applications with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management – specifically Incident and Problem Management and Project Management skills to define, plan and control work streams within your remit.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Nov 09, 2021
Full time
A Senior position within Future PLC’s Senior Site Reliability Engineer (SRE) team means becoming accountable for the long term success of many elements of the SRE team platform. The role requires a strong technical background alongside a passion for exploration and new opportunities. A Senior SRE is not expected to provide any formal coaching, or leadership to others, but would be expected to support mentoring and be a positive influence for the growth of our team and our department.
As a Senior SRE you will also be responsible for providing technical oversight for Futures delivery infrastructure and the success of teams that rely on that infrastructure.
You will bring strong leadership skills applied in a technical context with a team of engineers. You will help steer your team towards a common technical vision. You’ll help analyze the current system, it’s strengths and limitations. You will participate in roadmap and project planning efforts and will have ownership for delivering it.
You’ll be participating in project management efforts as the teams execute on plans, and you’ll have a role in communicating progress and status to stakeholders.
Responsibilities
Lead by example - Provide technical leadership for several functional areas in the SRE team like monitoring, logging, security, and more.
Take ownership for SRE projects and drive them forward
Support SRE Leads in accountability for meeting Futures SLAs and SLOs
Collaborate closely with development and project team mates to deliver on our shared goals
Implement, evolve and maintain runbooks, automation and documentation to improve working practices and system operation
Attend events, conferences and workshops to maintain awareness of industry trends and support their adoption within the organisation
Design, build and operate highly resilient, performant and observable infrastructure that serves the changing business objectives
Collaborate with third-party suppliers and customers where required to support business requirements
Translate high level technical guidance into actionable direction for the teams and initiatives
Respond to out of hours incidents as part of a shared rotation
Identify and drive cost-optimisation.
Responsibilities:
Previous experience providing technical direction for a team of engineers
Experience in directing long term projects and collaborating with teammates on its delivery
Experience developing and reviewing complex technical requirements, and translating them into actionable tasks for engineers
Good understanding of the full SDLC process
Proficient with Infrastructure as Code tools for managing Azure resources (Terraform and ARM templates)
Experience with Deployment techniques (Blue/Green, Canary etc)
Is opinionated on what good looks like for delivering both software and infrastructure via CI/CD pipeline best practices
Expert knowledge on AzureDevOps pipelines
Observability at scale with tools such as Azure Monitor, Application Insights and Log Analytics
Good understanding of Landing Zone architectural patterns (ideally Azure Cloud Adoption Framework)
Understanding of immutable infrastructure
Performance and Cost Optimisation from architectural and engineering perspective.
Good Understanding of IAAS and PAAS Azure services
Proficient with Configuration Management tools such as Ansible
Proficient with development languages such as C# or Javascript
Senior level AI Engineer, NLP, Large Language Models, Biotech West London - office based 4 days per week Highly competitive + BUPA + high Bonus We're looking for an MSc / PhD level AI Engineer / AI Scientist. An Artificial Intelligence / Machine Learning, LLM expert to contribute to a transformational change in the way drug discovery is done with a high growth, fast-paced biotechnology company. The successful candidate will specialise in NLP / Large Language Models bringing in-depth expertise - real problem-solving 'under the bonnet' knowhow of LLMs eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone etc. You'll be skilled in adapting and debugging ML systems across different environments, interested in all aspects of machine learning, such as parameter efficient adaptation of large language and vision models. With ideas about productionizing ML systems, long context text summarization, production-grade ML systems etc. In short, you will have acquired special expertise in Transformers, be experienced with API wrappers like LangChain and Auto-GPT, have experience in evaluating LLMs and prompt engineering, semantic search, MLOps, and embedding-based fine tuning of NLP models such as those in Sentence Transformers. You will need: MSc/PhD and ideally post-doctoral or similar experience, in AI/Machine Learning, Textual Analysis/Natural Language Processing and Transformer technology/Large Language Models Experience in NLP and Large Language Models, eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone Proven track record of contributions to large AI domain software and data engineering projects relevant to the life sciences, ideally in drug discovery, preferably in a biotech start-up environment Good knowledge of cloud computing environments is essential with a preference for AWS Self-aware with intuition, gravitas, naturally strong leadership and listening skills Knowledge in several of the following will be advantageous: AI/ML approaches to problems in the Life Sciences Engineering and data solutions to support bioinformatic workflow design and development, with a focus on ML/AI applications An understanding of data management techniques for large-scale scientific data sets Programming skills in Java, C/C++, R or Python SOA NLP APIs and Machine Learning / Deep Learning frameworks Experience of translating user requirements into workflow designs/specifications Experience building and optimising data processing pipelines e.g., Nextflow/Nextflow Tower, SQL/NoSQL Experience with graph databases Network Science and modern statistical methods would be a big 'plus' You will be one of a handful of talented AI Engineers and Scientists to join a stunning, world class, tech team of problem solvers. This new team will embark on a groundbreaking project to develop and implement AI-driven innovations, supporting the implementation of next generation computational drug discovery and siRNA platforms. Some of the wider benefits: BUPA for self + partner/family, Discretionary bonus, 10% employer pension contribution
Mar 29, 2024
Full time
Senior level AI Engineer, NLP, Large Language Models, Biotech West London - office based 4 days per week Highly competitive + BUPA + high Bonus We're looking for an MSc / PhD level AI Engineer / AI Scientist. An Artificial Intelligence / Machine Learning, LLM expert to contribute to a transformational change in the way drug discovery is done with a high growth, fast-paced biotechnology company. The successful candidate will specialise in NLP / Large Language Models bringing in-depth expertise - real problem-solving 'under the bonnet' knowhow of LLMs eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone etc. You'll be skilled in adapting and debugging ML systems across different environments, interested in all aspects of machine learning, such as parameter efficient adaptation of large language and vision models. With ideas about productionizing ML systems, long context text summarization, production-grade ML systems etc. In short, you will have acquired special expertise in Transformers, be experienced with API wrappers like LangChain and Auto-GPT, have experience in evaluating LLMs and prompt engineering, semantic search, MLOps, and embedding-based fine tuning of NLP models such as those in Sentence Transformers. You will need: MSc/PhD and ideally post-doctoral or similar experience, in AI/Machine Learning, Textual Analysis/Natural Language Processing and Transformer technology/Large Language Models Experience in NLP and Large Language Models, eg. GPT-4, Claude, Huggingface, LLaMA, LangChain, LlamaIndex, Pinecone Proven track record of contributions to large AI domain software and data engineering projects relevant to the life sciences, ideally in drug discovery, preferably in a biotech start-up environment Good knowledge of cloud computing environments is essential with a preference for AWS Self-aware with intuition, gravitas, naturally strong leadership and listening skills Knowledge in several of the following will be advantageous: AI/ML approaches to problems in the Life Sciences Engineering and data solutions to support bioinformatic workflow design and development, with a focus on ML/AI applications An understanding of data management techniques for large-scale scientific data sets Programming skills in Java, C/C++, R or Python SOA NLP APIs and Machine Learning / Deep Learning frameworks Experience of translating user requirements into workflow designs/specifications Experience building and optimising data processing pipelines e.g., Nextflow/Nextflow Tower, SQL/NoSQL Experience with graph databases Network Science and modern statistical methods would be a big 'plus' You will be one of a handful of talented AI Engineers and Scientists to join a stunning, world class, tech team of problem solvers. This new team will embark on a groundbreaking project to develop and implement AI-driven innovations, supporting the implementation of next generation computational drug discovery and siRNA platforms. Some of the wider benefits: BUPA for self + partner/family, Discretionary bonus, 10% employer pension contribution
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Profectus Recruitment
Northampton, Northamptonshire
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
Mar 29, 2024
Full time
Are you passionate about technology and looking for a rewarding career? Profectus are seeking a talented individual to join their client's team as their new Senior Technical Support Engineer They are known for delivering top-quality services nationwide, blending technical expertise with effective communication. Responsibilities :Provide proactive service and efficient client resolutions, including disaster recovery solutions.Deliver technical support via phone, remote access, and on-site visits.Assist in hardware and software deployment projects, occasionally traveling across regions. Requirements: Minimum 5 years of IT support experience, preferably in a diverse client environment.Proficiency in Microsoft technologies, networking, backup solutions, and relevant systems.Extensive knowledge of Active Directory, Azure AD, MFA, Endpoint Manager, and similar platforms.Experience with Hyper-V/VMware and familiarity with Linux system administration.Strong understanding of networking protocols (TCP/IP, DNS, DHCP) and firewalls.Familiarity with ITIL operations and a valid driving license. Desired Skills: Experience with products such as Cisco, Meraki, Veeam, Aruba, Draytek, HP, etc.Be part of a dynamic growing team where your skills are valued. Apply now and embark on an exciting journey!
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Mar 29, 2024
Full time
I am supporting a cyber security business, based on The South Coast, as they undergo expansion in 2024. As part of this expansion, they are looking for 2 Senior IT Project Engineers with a specialised focus on project delivery and ransomware recovery. In this role, you will be the lead project egineer, responding to incidents to protect the security and integrity clients' digital assets by ustilising robust cybersecurity strategies. Reporting to the Security Operations Head of Service, you will be key in their UK-based incident response team, supporting customers accross the UK. With a head office on the South Coast, there is the option of remote working but all applicants must be UK based with the ability to respond quickly. Duties: This is a senior role and the sucessful candidates will lead on project delivery and ransomware recovery, working closely with Digital Forensics, performing various tasks to manage and maintain customers cyber security. It is critical that all candidates understand the reactive nature of this role and are prepared to work overtime to ensure they are available and responding to threats as they occur. Generous overtime pay will be offered. Key responsibilities include: Incident Response and Analysis: • Investigate and respond to security incidents promptly and effectively. • Perform in-depth analysis of security events to understand the scope, impact, and root cause of incidents. Security Monitoring and Incident Detection: • Monitor security information and event management (SIEM) tools and other security monitoring systems. • Identify potential security incidents and anomalies. • Analyse alerts and log data to assess the severity and impact of potential threats. Threat Hunting: • Proactively search for hidden threats and potential security weaknesses. • Utilize various security tools and methodologies to identify and address potential vulnerabilities before exploitation. Vulnerability Management: • Assist in vulnerability assessments and penetration testing activities. • Evaluate and prioritize identified vulnerabilities for remediation. Security Reporting and Documentation: • Create detailed reports on security incidents, response actions taken, and recommendations for improvement. • Maintain accurate records of incidents, investigations, and security-related activities. Security Tools Management: • Configure, update, and maintain security tools, including firewalls, intrusion detection/prevention systems, endpoint protection, and SIEM solutions. Who? Successful candidates will undergo a comprehensive training and certification program across the service portfolio. Prior experience of infrastructure recovery or ransomware rebuilding is essential. Ideally, I am interested in speaking with anyone with the following certifications and experiences: • Experience in an IT Support/MSP support role. • Experience in IT project delivery • Certification in Microsoft Azure / Server OS. • Certification in Fortinet Firewall, FortiSIEM, FortiEDR beneficial. • Understanding of cybersecurity principles, networking concepts, and various operating systems. • Knowledge of common security threats, attack vectors, and mitigation strategies. • Excellent communication skills to convey technical information to both technical and non-technical audiences. • Strong attention to detail and the ability to work under pressure in a fast-paced environment. You will be joining a successful organisation who places employees at the heart of the organisation. Your personal passion for technology and continuous learning will be pivotal in your success in Cyber Security. A comprehensive training plan and real-world experience will be provided. PLEASE NOTE THERE WILL BE THE NEED TO TRAVEL AND WORK ON CLIENTS SITES WITH EXCELLENT OVERTIME OPPORTUNITIES - CANDIDATES MUST BE AVAILABLE TO WORK AWAY AND, ON OCCASSION, OVER THE WEEKENDS IF REQUIRED.
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Mar 29, 2024
Full time
Position: Junior Service Desk Analyst Reporting to: IT Service Desk Manager Role Overview Our Junior Service Desk Analyst will be working within a dynamic Service Delivery Team, to deliver 1st and 2nd line support to our varied portfolio of clients comprising of property, retail, financial services, and healthcare sectors. The role encompasses providing our clients with quality face-to-face and remote IT support, as well as assisting our clients with on-boarding activities, using a broad range of systems and purpose-built toolsets. The successful Junior Service Desk Analyst will have the opportunity to further develop their career managing projects such as hardware refreshes and proactive renewals as well as exposure to working alongside senior Project Engineers on project delivery. Passionate about Technology and Customer Service, our Junior Service Desk Analyst will be responsible for taking ownership of and troubleshooting incidents, predicting possible wider issues, building relationships with key stakeholders and working with and escalating to other members of the team. Our Junior Service Desk Analyst would benefit from at least 1 year working at an MSP or in-house IT department and will have a good understanding of core IT concepts, preferably working towards appropriate qualifications such as A+, Network+, and Microsoft certifications. Understanding core infrastructure such as routers, firewalls, switches, WAPs, TCP/IP, DNS DHCP is essential, and awareness of the cyber security landscape is an advantage. We are looking for a team member who wants to commit to learning and delivering an exceptional experience to our client base. Strong communication skills both written and verbal are essential for this role. Key Responsibilities: Dealing with 1st line assigned tickets, providing support over multiple channels Responding efficiently to support requests over a variety of channels (e-mail, phone and ticketing system) Troubleshooting, fixing and escalating incidents as required, ensuring they are resolved within customer service level agreements or against key performance indicators Accurately classifying, logging, and keeping tickets up to date using our internal ticketing tool Providing an excellent customer experience at all times Conducting personal queue and ticket triage, escalating as and when required using internal processes Liaising with partners and third-party vendors to resolve customer issues Attending client sites to support current customer base with a varied range of technologies including desktop support, email issues, connectivity requirements, printers and 3rd party applications Conducting onsite work as and when required (such as onsite support, project support/assistance, system deployment etc.) Knowledge, Skills & Experience Required: Essential Some experience of Active Directory, Group Policy, Office 365, SharePoint, backup solutions, antivirus software, and networking Familiar in Office 365 Administration, creating groups, distribution lists, setting forward rules, viewing and checking SharePoint permissions and basic troubleshooting, for example running mail trace or performing security checks such as last sign in or checking for suspicious activity. Confident in troubleshooting basic Windows OS/MAC OSX issues, checking for Windows updates and understanding how these are delivered (, GPO, 3rd party tools), performing system restores and using vendor diagnostic tools and you will be experienced with replacing hardware components (SSD, RAM etc) while being considerate to data backup and the impact to the user. Understanding of security products and the cyber threat landscape; Ability to think ahead and anticipate problems, issues and solutions and work under pressure to meet deadlines Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Desirable Being able to demonstrate a commitment to learning new technologies either by ongoing certifications or personal interest projects Person Specification: Excellent verbal and written communication is essential as well as the ability to communicate with clients to determine their needs and explain complex issues to differing skill levels Excellent time management and organisational skills and the ability to work autonomously is essential The requires you to work shift pattern between 8am-6pm.
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
Mar 29, 2024
Full time
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Mar 29, 2024
Full time
An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich. Job Title: Senior Service Desk Engineer. Location: Ipswich, Anglia Salary: £35,000 - £38,000 Per Annum, Depending on Experience. About the Role: The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required. In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich. Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies. Key Responsibilities Service Desk: Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system. Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests. Support of password and Identity management systems. Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate. Repairing and replacing damaged computer components. The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary. Maintaining and updating technical & training documentation. Application support for M365, OneDrive and MS SharePoint. Building and maintaining a user self-help SharePoint. Escalation of problems to the appropriate level where necessary. Adhering to the company's GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies. Manage Users Lifecycle (account creation, delete ) and give access right to system according to group policy and business needs. Infrastructure and Network : Performs primary network system administration on network servers and equipment. Schedule maintenance operation on the equipment. Service Delivery: Ensure that local infrastructure is well fit to enable deployment of local and Group Services. Perform Level 1 Assistance on Group Services. Write local specific services procedure, description, and lead realization of new services. Candidate Requirements: The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role. Qualifications: A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths. Essential Experience: Providing service desk support within a busy business environment. Developing and overseeing IT security and control systems. Using an Electronic Document Management System (EDMS). Knowledge & Skills: Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages. Excellent knowledge of all major operating systems. Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools. Working technical knowledge of current network protocols, operating systems, and standards. Ability to use initiative and work independently with minimal supervision. Excellent organisational, communication and interpersonal skills. Be able to work under pressure, be a team player and have a high level of self-motivation. Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials). If you feel that you have the relative skills/attributes to fulfil this role then please apply now!
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organisation. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Mar 29, 2024
Full time
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organisation. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organisation. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Mar 29, 2024
Full time
Software Technical Lead opportunity to Join an IT Technology business that is booming! The company has the culture and feel of a small business, paired with the benefits of being part of a much larger organisation. The company offers a great L&D package including 5 days external training, a career coach and guilds to share innovation and learning. The company also offers self-directed career progression, that fosters opportunities for success for us and our business. Software Technical Lead - Fully Remote - up to 90,000 + Benefits THE OPPORTUNITY: As Technical Consultant (Software Technical Lead), you will join an Agile focused team, gaining exposure to: Implementing software solutions including design, development and testing You will be using a wide range of technologies, specialising in the use of open-source libraries and components. You will be utilising tools such as GitLab to build continuous integration pipelines, which help monitor and ensure software quality and security. You will be deploying software systems to a mixture of environments, including public (AWS and Azure) and private cloud Full Software Lifecycle involvement: project concept formalisation; requirements analysis and specification; architecture design; implementation and delivery; training and support and software lifecycle and maintenance You will Lead teams and managing engagement with the business's clients. THE FIT: At present we are interested in speaking to Senior Engineers with hands on Full Stack experience. You will have commercial experience using a range of languages / technologies including Java, AWS & Javascript (or Typescript). Due to the industries the business work in, the business requires all team members to be able to obtain security clearance. To qualify for this, you must be a British passport holder and have lived permanently in the UK for the last 5 years. If this sounds like it could be a good fit, Apply now. To find out more about Computer Futures please visit (url removed) Computer Futures, a trading division of SThree Partnership LLP is acting as an Employment Agency in relation to this vacancy Registered office 1st Floor, 75 King William Street, London, EC4N 7BE, United Kingdom Partnership Number OC(phone number removed) England and Wales
Senior Software Engineer Location: Cambridge (Hybrid) Salary: Up to 70,000 depending on experience We're looking for an experienced software engineer to join a well-funded Cambridge biotechnology start-up that develops cutting-edge scientific instruments that can be used for research, diagnostic, and therapeutic purposes. You'd be working on GUI development and instrument control, implementation of control systems, and supporting the evolution of the product. Here's What We're Looking For: Experience in design, implementation, and verification of software Highly proficient in at least one programming language such as Python, C++, or C# Relevant university degree (Computer Science or a Physical Science) None of the following are essential, but would be a bonus: Linux, NumPy, PyQt If you'd like to be a part of a small and growing team that is developing an instrument that positively affects research and treatments for disease, please apply or get in touch with Elizabeth at Tec Partners for more details.
Mar 29, 2024
Full time
Senior Software Engineer Location: Cambridge (Hybrid) Salary: Up to 70,000 depending on experience We're looking for an experienced software engineer to join a well-funded Cambridge biotechnology start-up that develops cutting-edge scientific instruments that can be used for research, diagnostic, and therapeutic purposes. You'd be working on GUI development and instrument control, implementation of control systems, and supporting the evolution of the product. Here's What We're Looking For: Experience in design, implementation, and verification of software Highly proficient in at least one programming language such as Python, C++, or C# Relevant university degree (Computer Science or a Physical Science) None of the following are essential, but would be a bonus: Linux, NumPy, PyQt If you'd like to be a part of a small and growing team that is developing an instrument that positively affects research and treatments for disease, please apply or get in touch with Elizabeth at Tec Partners for more details.
Senior Technical Services Engineer At Zenzero we re looking for an experienced, pro-active, and confident Technical Service Engineer to join our team. The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams. You will be involved in large scale projects, problem management, and development and implementation of long-term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager. A typical day involves: Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat. Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research. Collaborate with specialist teams out-with the TFS structure to progress and resolve cases where their expertise is required. Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries. Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards. Our ideal candidate will be a confident, pro-active, self-motivated person, who is experienced working under pressure, in a fast-paced environment. Ideally you will have 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA s incident. Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects. Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong team working and team leadership skills. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them; they are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, and Technology and Ikea products Access to a range of discount and loyalty schemes Discount gym membership
Mar 29, 2024
Full time
Senior Technical Services Engineer At Zenzero we re looking for an experienced, pro-active, and confident Technical Service Engineer to join our team. The Senior Technical Services Engineer role is critical to ensure high levels of investigative and analytical support to clients. You will be responsible for resolving technically challenging cases, investigating problems escalated from the Service Desk and Technical Services teams. You will be involved in large scale projects, problem management, and development and implementation of long-term solutions. You will provide coaching and mentoring of other Engineers and deputise for the Senior Technical Services Manager. A typical day involves: Work on service tickets assigned to you. These may have been logged via telephone, portal, booking systems, email, or a chat. Work on project tickets assigned to you. These will come from the PMO team and require focus, planning and research. Collaborate with specialist teams out-with the TFS structure to progress and resolve cases where their expertise is required. Record your work and time accurately, reflecting the effort expended. Making use of tooling to increase accuracy and timeliness of time entries. Communicating with customers, via the appropriate channels, always ensuring that written and verbal communication is professional and meets our standards. Our ideal candidate will be a confident, pro-active, self-motivated person, who is experienced working under pressure, in a fast-paced environment. Ideally you will have 8 years experience working for a Managed Services Provider (MSP, or MSSP), or an in-house IT support team. Knowledge and technical understanding of Microsoft 365 and general business IT systems. Specialised knowledge/certification in more than one field of IT systems e.g. networking, server infrastructure, Azure, web services. Experience of leading problem management, service change or implementation, or project delivery. Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask in a service and project capacity. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA s incident. Management, Service Request Fulfilment and Change Management. Experience working within PRINCE2 projects. Ability to demonstrate strong dispute resolution skills, working in high-pressure environments and ability to identify alternative solutions. Ability to demonstrate excellent troubleshooting skills. Ability to demonstrate strong team working and team leadership skills. About Zenzero Our company foundation is built on Inclusivity, Dignity and Respect. These three core values support our vision and shape our culture. At Zenzero, we celebrate what makes us unique: our people. We believe in fostering a diverse work environment that seeks and embraces thoughts and ideas from all different backgrounds. Who are we looking for? Robots need not apply. When it comes to everything we do at Zenzero, we put people first. For our employees, this means that decisions are always made with individuals in mind. Our people are important to us. We couldn t do what we do without them; they are the ones who just make things happen. Learning & growth Your career development is important. Join an organisation that prioritises innovation, learning, and culture. We want our employees to have fulfilling careers and we commit to our employees by offering competitive benefits, compensation, and development opportunities. We encourage our employees to find their passions and grow into them. We support all our staff with frequent and unique opportunities for training and education. There is an endless supply of resources for you to train and expand your knowledge. In addition to a competitive salary and our commitment to your learning and development, we offer a range of perks and benefits which include: Your birthday off Contractual sick pay Enhanced maternity, adoption and partner leave / pay Charity day Enhanced employer pension contributions Flexibility to work remotely (post-probation) 30 days holiday (plus 3 fixed bank holidays) Private Health Insurance (Vitality) Salary sacrifice options including Electric Vehicles, Bikes and Equipment, and Technology and Ikea products Access to a range of discount and loyalty schemes Discount gym membership
Our leading Douglas-based Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As they evolve the technology organisation, they require an experienced Domain Architect. Note - this role is based on the Isle of Man, so requires candidates to either be based on the island currently or be open to relocation. The Domain Architect, reporting to the Head of Architecture & Engineering, will play a pivotal role in aligning business strategy with technology solutions, ensuring that the organisation's business capabilities are well-defined, understood and optimised. This role requires a deep understanding of the offshore investment and wealth management industry. Leading innovative answers to business problems and uncovering hidden solution capability and value, supporting the continuous development and enhancement of new and existing solution capability as well as the increased automation of workloads.The role-holder will contribute to the governance of the Architecture and Design process, ensuring that solution design is coherent, complete and consistent with IT and Architectural principles, avoiding architectural and technical debt in technology investments. You will be a key contributor to the technology strategy and roadmaps across all business domains of the business (not including overall IT Strategy, which is the reserve of the CTO). These assets will directly feed the group's change / portfolio planning process to ensure that the change agenda is highly aligned to strategic business objectives. To achieve this, the role holder will bring a high degree of sophistication to senior stakeholder management, including the ability to translate complex technical concepts into plain English and to articulate the art of the possible in technology's role to enable business strategy. The ideal candidate for the role of Domain Architect will have: A strong understanding of business architecture principles and practices Degree qualified or with equivalent professional experience Holds a recognised Architecture / IT qualifications (e.g. TOGAF, ITIL) Experience of working in a complex sourcing environment with multiple, diverse partnerships Demonstrable experience in architecture standards, services, solution design and implementation, architecture principles and architecture views Experience of working in a range of change delivery models (e.g. Scrum, XP, SAFe, Waterfall / plan-driven) Proficiency in domain roadmap management Strong experience with solution architecture, including business capability-based architecture Familiarity with the RFI/RFP process, including technical and non-technical aspects Knowledge of M&A due diligence activities Expertise in developing solution designs and standards Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Broad experience of all architecture domains (including business, data, applications, integration, infrastructure and security) and reference models, standards and patterns, with a focus on business and application domains Experience of Business and IT architecture design at the conceptual (high-level), logical and physical (detailed) levels Ability to take a strategic view and see the 'big-picture', aligned to the ability to adopt an analytical approach to complex problem solving and consideration of operational implications Proven ability to design and deliver flexible, reliable, operable, cost effective solutions
Mar 29, 2024
Full time
Our leading Douglas-based Finance Sector Client is expanding its Technology Team as they progress an ambitious transformation programme. As they evolve the technology organisation, they require an experienced Domain Architect. Note - this role is based on the Isle of Man, so requires candidates to either be based on the island currently or be open to relocation. The Domain Architect, reporting to the Head of Architecture & Engineering, will play a pivotal role in aligning business strategy with technology solutions, ensuring that the organisation's business capabilities are well-defined, understood and optimised. This role requires a deep understanding of the offshore investment and wealth management industry. Leading innovative answers to business problems and uncovering hidden solution capability and value, supporting the continuous development and enhancement of new and existing solution capability as well as the increased automation of workloads.The role-holder will contribute to the governance of the Architecture and Design process, ensuring that solution design is coherent, complete and consistent with IT and Architectural principles, avoiding architectural and technical debt in technology investments. You will be a key contributor to the technology strategy and roadmaps across all business domains of the business (not including overall IT Strategy, which is the reserve of the CTO). These assets will directly feed the group's change / portfolio planning process to ensure that the change agenda is highly aligned to strategic business objectives. To achieve this, the role holder will bring a high degree of sophistication to senior stakeholder management, including the ability to translate complex technical concepts into plain English and to articulate the art of the possible in technology's role to enable business strategy. The ideal candidate for the role of Domain Architect will have: A strong understanding of business architecture principles and practices Degree qualified or with equivalent professional experience Holds a recognised Architecture / IT qualifications (e.g. TOGAF, ITIL) Experience of working in a complex sourcing environment with multiple, diverse partnerships Demonstrable experience in architecture standards, services, solution design and implementation, architecture principles and architecture views Experience of working in a range of change delivery models (e.g. Scrum, XP, SAFe, Waterfall / plan-driven) Proficiency in domain roadmap management Strong experience with solution architecture, including business capability-based architecture Familiarity with the RFI/RFP process, including technical and non-technical aspects Knowledge of M&A due diligence activities Expertise in developing solution designs and standards Well organised and able to prioritise workload in line with tight deadlines and work effectively under pressure Broad experience of all architecture domains (including business, data, applications, integration, infrastructure and security) and reference models, standards and patterns, with a focus on business and application domains Experience of Business and IT architecture design at the conceptual (high-level), logical and physical (detailed) levels Ability to take a strategic view and see the 'big-picture', aligned to the ability to adopt an analytical approach to complex problem solving and consideration of operational implications Proven ability to design and deliver flexible, reliable, operable, cost effective solutions
You will like Leading IT solutions from Camberley, Surrey HQ with hybrid , for vibrant, fast-paced technology company offering friendly and professional IT support, services and solutions, bringing corporate technology solutions from major global brands such as Microsoft, HP and Cisco. They are part of a well-financed group company and this role is based in modern, stylish offices in Cambereley, alongside work from client sites (local) and the opportunity to work from home too. You will like The Senior Technical Engineer/Technical Lead job itself where you will provide technical support to our clients directly, and to other members of our teams in house. Providing technical account management to a key group of strategically important customers, you will provide solutions, design and provide technical management on projects, and progress the commercial development of the organisation. More specifically: Having responsibility as the Senior Technical Engineer for several key clients. Building strong working relationships with the customer and attending regular reviews, development of their technical strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation Working with Technical Director, Solutions Architect and other Senior engineers on leading solution design, planning and implementation on projects such as Office Fit-Outs, Server & Network Installations, Office365, SharePoint & Azure Environments Create and maintain technical documentation to assist other technical teams for clients where Technical Lead responsibility is given Assist the Client Account Managers in creation of Statement of Works (SoW) Support other Technical Leads and internal teams where needed to ensure success Assist colleagues and mentor Engineers, Junior Engineers and Apprentices across the technical teams, providing opportunities for continual learning and growth You will have To be successful as the Senior Technical Engineer/Technical Lead your technical knowledge and experience should be at an intermediate/advanced level and seeking to constantly develop your skills further. Plus you will have a healthy mix of the following: Proven technical support experience in a similar environment Excellent level of technical experience of Windows and Microsoft Modern Workplace technologies Experience of Azure Environment - Management, Design and Implementation Experience of Intune and Autopilot - Management, Design and Implementation Co-Pilot experience would be a bonus. Modern On-Premise infrastructure management - Current Windows Server versions & services Remote Desktop Services, Session Host, Connection Broker experience beneficial Network Infrastructure - Management, Design and Implementation Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge Understanding of incident and problem management, change and configuration management Understanding and experience with customer SLAs and KPIs Able to quickly learn and demonstrate a genuine interest in new technologies Ability to schedule tasks, meet deadlines, work unsupervised and set/follow procedures You will get As Senior Technical Engineer/Technical Lead , you will enjoy a competitive salary £45-55k, negotiable upon experience, pension and flexible benefits. Working hours 9am-5:30pm, Mon-Fri, flexibility required to cover activities within core hours of 8am-6pm. Occasional out of hours working may be requested - work will be a hybrid of office, client site and home based. You can apply To Senior Technical Engineer/Technical Lead by pushing the button on this job posting (recommended), or by sending CV in confidence to UK_MS
Mar 29, 2024
Full time
You will like Leading IT solutions from Camberley, Surrey HQ with hybrid , for vibrant, fast-paced technology company offering friendly and professional IT support, services and solutions, bringing corporate technology solutions from major global brands such as Microsoft, HP and Cisco. They are part of a well-financed group company and this role is based in modern, stylish offices in Cambereley, alongside work from client sites (local) and the opportunity to work from home too. You will like The Senior Technical Engineer/Technical Lead job itself where you will provide technical support to our clients directly, and to other members of our teams in house. Providing technical account management to a key group of strategically important customers, you will provide solutions, design and provide technical management on projects, and progress the commercial development of the organisation. More specifically: Having responsibility as the Senior Technical Engineer for several key clients. Building strong working relationships with the customer and attending regular reviews, development of their technical strategy and roadmap, identifying commercial opportunities, dealing with escalations and providing & updating client documentation Working with Technical Director, Solutions Architect and other Senior engineers on leading solution design, planning and implementation on projects such as Office Fit-Outs, Server & Network Installations, Office365, SharePoint & Azure Environments Create and maintain technical documentation to assist other technical teams for clients where Technical Lead responsibility is given Assist the Client Account Managers in creation of Statement of Works (SoW) Support other Technical Leads and internal teams where needed to ensure success Assist colleagues and mentor Engineers, Junior Engineers and Apprentices across the technical teams, providing opportunities for continual learning and growth You will have To be successful as the Senior Technical Engineer/Technical Lead your technical knowledge and experience should be at an intermediate/advanced level and seeking to constantly develop your skills further. Plus you will have a healthy mix of the following: Proven technical support experience in a similar environment Excellent level of technical experience of Windows and Microsoft Modern Workplace technologies Experience of Azure Environment - Management, Design and Implementation Experience of Intune and Autopilot - Management, Design and Implementation Co-Pilot experience would be a bonus. Modern On-Premise infrastructure management - Current Windows Server versions & services Remote Desktop Services, Session Host, Connection Broker experience beneficial Network Infrastructure - Management, Design and Implementation Proven experience in a customer contact/facing role - Ability to explain information in a professional manner to differing levels of technical knowledge Understanding of incident and problem management, change and configuration management Understanding and experience with customer SLAs and KPIs Able to quickly learn and demonstrate a genuine interest in new technologies Ability to schedule tasks, meet deadlines, work unsupervised and set/follow procedures You will get As Senior Technical Engineer/Technical Lead , you will enjoy a competitive salary £45-55k, negotiable upon experience, pension and flexible benefits. Working hours 9am-5:30pm, Mon-Fri, flexibility required to cover activities within core hours of 8am-6pm. Occasional out of hours working may be requested - work will be a hybrid of office, client site and home based. You can apply To Senior Technical Engineer/Technical Lead by pushing the button on this job posting (recommended), or by sending CV in confidence to UK_MS
Service Express is looking for a talented professional who wants the opportunity to serve as a Senior Network Engineer in our organisation. The Senior Network Engineer will be a technology expert within the Data Centre Services Company andis responsible for deploying & maintaining technology required to meet the company's growing IT requirements, patching and firmware updates, constant security improvements, regulatory assessments, and customer requirements. The individual also interacts with MIS Support, Delivery and Internal IT Engineers and Stakeholders Key Responsibilities: Implementing, upgrading, expanding, monitoring and supporting the Data Centre networking infrastructure systems, primarily focused on Nokia Nuage (Linux Based) and Cisco networking and security platforms. Implement and maintain advanced Data Centre Network Technologies to enhance security posture, including but not limited to: Network Segmentation Next Generation Firewall and Security Threat Protection SD-WAN Technologies Content Delivery (Load Balancing) Monitoring and Reporting Tools Advanced Tools for Flow Mappings Full lifecycle management for all equipment in the Service Express Datacentres Participation on Project Teams: Reviewing and assisting with the development of project deployment plans Guides and mentors fellow network administrators, engineers, and project team members on related topics Project execution, including partnering with PM, Security Management, Delivery and Support. Oversight of networking asset management, including maintenance of component inventory and related documentation Develops and maintains capacity management reports and trend analysis. Maintains documentation for the networking infrastructure. What we are hoping you can bring to the Service Express team High Level of Knowledge of Advanced Cisco Systems Platforms, including ACI Switching, Wireless, and ISE Checkpoint and Fortinet Firewall Knowledge Desirable CCNP+ desireable Knowledge of Advanced SD-WAN functionality and principles Knowledge of Advanced Content Delivery Platforms, such as F5 and Riverbed Knowledge of Advanced Scripting and Automation Platforms, such as Ansible and Terraform Excellent written, presentation and oral communication skills Demonstrated ability to communicate and influence at all levels Knowledge of best practices and IT operations in an always-up, always-available service Good decision making, human relations, and organization skills Good understanding of the tools and techniques used in process improvement Familiarity and/or experience working with 3rd party partners/vendors and professional services Implements and evaluates service & solution goals. Anticipates developments in the field / deployments, in order to support continuous improvement What you will get? Up to £60,000 annual salary % Bonus Hybrid opportunity On-call Rota at an additional rate Overtime pay Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers
Mar 29, 2024
Full time
Service Express is looking for a talented professional who wants the opportunity to serve as a Senior Network Engineer in our organisation. The Senior Network Engineer will be a technology expert within the Data Centre Services Company andis responsible for deploying & maintaining technology required to meet the company's growing IT requirements, patching and firmware updates, constant security improvements, regulatory assessments, and customer requirements. The individual also interacts with MIS Support, Delivery and Internal IT Engineers and Stakeholders Key Responsibilities: Implementing, upgrading, expanding, monitoring and supporting the Data Centre networking infrastructure systems, primarily focused on Nokia Nuage (Linux Based) and Cisco networking and security platforms. Implement and maintain advanced Data Centre Network Technologies to enhance security posture, including but not limited to: Network Segmentation Next Generation Firewall and Security Threat Protection SD-WAN Technologies Content Delivery (Load Balancing) Monitoring and Reporting Tools Advanced Tools for Flow Mappings Full lifecycle management for all equipment in the Service Express Datacentres Participation on Project Teams: Reviewing and assisting with the development of project deployment plans Guides and mentors fellow network administrators, engineers, and project team members on related topics Project execution, including partnering with PM, Security Management, Delivery and Support. Oversight of networking asset management, including maintenance of component inventory and related documentation Develops and maintains capacity management reports and trend analysis. Maintains documentation for the networking infrastructure. What we are hoping you can bring to the Service Express team High Level of Knowledge of Advanced Cisco Systems Platforms, including ACI Switching, Wireless, and ISE Checkpoint and Fortinet Firewall Knowledge Desirable CCNP+ desireable Knowledge of Advanced SD-WAN functionality and principles Knowledge of Advanced Content Delivery Platforms, such as F5 and Riverbed Knowledge of Advanced Scripting and Automation Platforms, such as Ansible and Terraform Excellent written, presentation and oral communication skills Demonstrated ability to communicate and influence at all levels Knowledge of best practices and IT operations in an always-up, always-available service Good decision making, human relations, and organization skills Good understanding of the tools and techniques used in process improvement Familiarity and/or experience working with 3rd party partners/vendors and professional services Implements and evaluates service & solution goals. Anticipates developments in the field / deployments, in order to support continuous improvement What you will get? Up to £60,000 annual salary % Bonus Hybrid opportunity On-call Rota at an additional rate Overtime pay Lifestyle Benefits, Employee Assistance Program, Life assurance, Private Medical Insurance and more. Paid volunteer hours A Collaborative company that focuses on providing our employees and customers through the best experience On site Gym and use of personal trainers