POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support/Technician/Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and effectively with minimal disruptions. Your primary responsibility will be to ensure the smooth operation of computer systems, software, and hardware by resolving technical issues and providing timely support. You will be the first point of contact for all IT related inquiries and will be responsible for troubleshooting, diagnosing, and resolving a wide range of technical problems. This is a permanent Monday to Friday full time role. Salary up to £25,000 with additional non salaried benefits on top. Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager, you will be required to resolve internal issues via phone, email, and remote support. Key Responsibilities Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software Installation Key Skills IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of Stamford, Bourne, Grantham, South Witham, Peterborough, Colsterworth, Melton Mowbray, Oakham and the surrounding areas.
Apr 18, 2024
Full time
Scout Recruiting is now working with a business, local to Stamford, to recruit for an IT Desktop Support/Technician/Administrator. You will play a critical role in providing technical assistance and support to end-users within the organisation ensuring they can work efficiently and effectively with minimal disruptions. Your primary responsibility will be to ensure the smooth operation of computer systems, software, and hardware by resolving technical issues and providing timely support. You will be the first point of contact for all IT related inquiries and will be responsible for troubleshooting, diagnosing, and resolving a wide range of technical problems. This is a permanent Monday to Friday full time role. Salary up to £25,000 with additional non salaried benefits on top. Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager, you will be required to resolve internal issues via phone, email, and remote support. Key Responsibilities Resolving End User Issues Setting up new computers Creating new users Resetting passwords Tracking Issues Desk-side Support Documentation Helpdesk Ticketing using Dell KACE System Hardware Setup & Breakdown Imaging Computers Software Installation Key Skills IT Support desk/First Tier Support experience Good IT qualifications Background troubleshooting Windows 10 / 11 Desktop Operating systems Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge Can confidently fix hardware breaks. Hyper-V/VM Ware understanding Strong problem solving skills Great customer service skillset Short listing will start week immediately.This role is ideal if you live in the location of Stamford, Bourne, Grantham, South Witham, Peterborough, Colsterworth, Melton Mowbray, Oakham and the surrounding areas.
Job Title: Service Desk Analyst Location: Edinburgh Salary: 24,000 - 28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 18, 2024
Full time
Job Title: Service Desk Analyst Location: Edinburgh Salary: 24,000 - 28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Role: ICT Consultant Location: Reading Salary: 25,000 - 30,000 Benefits: pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what our clients' services can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 18, 2024
Full time
Role: ICT Consultant Location: Reading Salary: 25,000 - 30,000 Benefits: pension scheme, electric/hybrid car scheme, cycle/ebike scheme, eye care voucher scheme, mental health first aid, employee assistance programme and employee recognition scheme. The successful candidate will join the onsite tech team and report into the Trust IT Manager, you will be responsible for maintaining all IT hardware and services across the school sites as well as helping the school improve the standard of their ICT provisions and enable them to deliver effective teaching and learning through ICT solutions. You facilitate communication between your schools and our client keeping them up to date with what our clients' services can offer and manage the accounts of your customers. You will be skilled in maintaining school computer equipment, installing new and existing software across the network, provide technical support for users and resolve identified technical problems. You will also have good knowledge of common user applications and good experience of using Microsoft Office65. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability to explain technical issues in layman's terms to our customers. You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team. The ideal candidate will ideally have at least 2 years' experience in working in a previous ICT Technician preferably in the education sector although not essential. Responsibilities include: Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions. Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations. Respond to a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners, projectors, pa equipment, AV lecterns and hardware) The role is offered on a full-time, full year basis and successful candidate will be subject to an enhanced DBS and safeguarding checks. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
JB274: Technical Author / Validation Test Engineer Location: Laindon Salary: Competitive DOE Overview: First Military Recruitment are currently seeking a Technical Author / Validation Test Engineer on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities for the Technical Author / Validation Test Engineer: The role will involve working as part of a team to support Project Managers and Engineering Technicians on a variety of tasks. The role will initially focus on performing tests on machines within the factory using pre prepared test protocols to support the verification process of the machines being supplied due to an increase in demand, which is intended to provide consistency in the testing approach from one to the next, whilst also learning how each machine operates. Alongside the testing activities, the role will also include: Reporting the outcome of tests and provide feedback to help improve the testing process. Assisting technical personnel with the review and update of equipment design specifications and qualification documentation. Liaising with all departments during the equipment build process Preparing equipment operator and technical manuals in line with relevant machinery standards and essential health and safety requirements for UKCA/CE marking, functional safety, ATEX certification. As experience of the documentation requirements and machine functionality increases, the role will expand to include additional tasks such as: Preparing qualification documentation expected by the pharmaceutical industry (DQ, IQ and OQ documents). Preparing equipment design specifications for reference by customers and internal staff. Interpreting customer user requirements specifications and support documentation. Liaising with suppliers and customers validation departments during projects. Conducting site acceptance tests at customers sites. Skills and Qualifications for the Technical Author / Validation Test Engineer: The successful applicant will need to demonstrate skills in mechanical, electrical and/or systems engineering (e.g. HNC trained engineering apprentice or engineering graduate with some previous work experience within an engineering environment) and have excellent verbal, written and interpersonal communication skills. General working will expose the applicant to a range of engineering areas and training will be provided to familiarise them with the specialist machinery and equipment used. Once a full understanding of the machines has been obtained there will be opportunities to develop a greater depth of understanding in a particular area of operations and provide technical support to worldwide customer base, along with the option to travel. An excellent opportunity for somebody that has an appropriate technical background and takes personal pride in their work with a willingness to engage and learn as part of a team. Salary will be commensurate with qualifications and experience. A generous and comprehensive package of benefits is included. Location: Laindon Salary: Competitive DOE
Apr 18, 2024
Full time
JB274: Technical Author / Validation Test Engineer Location: Laindon Salary: Competitive DOE Overview: First Military Recruitment are currently seeking a Technical Author / Validation Test Engineer on behalf of one of our clients.Our client encourages applications from ex-military personnel however all candidates will be given due consideration. Duties and Responsibilities for the Technical Author / Validation Test Engineer: The role will involve working as part of a team to support Project Managers and Engineering Technicians on a variety of tasks. The role will initially focus on performing tests on machines within the factory using pre prepared test protocols to support the verification process of the machines being supplied due to an increase in demand, which is intended to provide consistency in the testing approach from one to the next, whilst also learning how each machine operates. Alongside the testing activities, the role will also include: Reporting the outcome of tests and provide feedback to help improve the testing process. Assisting technical personnel with the review and update of equipment design specifications and qualification documentation. Liaising with all departments during the equipment build process Preparing equipment operator and technical manuals in line with relevant machinery standards and essential health and safety requirements for UKCA/CE marking, functional safety, ATEX certification. As experience of the documentation requirements and machine functionality increases, the role will expand to include additional tasks such as: Preparing qualification documentation expected by the pharmaceutical industry (DQ, IQ and OQ documents). Preparing equipment design specifications for reference by customers and internal staff. Interpreting customer user requirements specifications and support documentation. Liaising with suppliers and customers validation departments during projects. Conducting site acceptance tests at customers sites. Skills and Qualifications for the Technical Author / Validation Test Engineer: The successful applicant will need to demonstrate skills in mechanical, electrical and/or systems engineering (e.g. HNC trained engineering apprentice or engineering graduate with some previous work experience within an engineering environment) and have excellent verbal, written and interpersonal communication skills. General working will expose the applicant to a range of engineering areas and training will be provided to familiarise them with the specialist machinery and equipment used. Once a full understanding of the machines has been obtained there will be opportunities to develop a greater depth of understanding in a particular area of operations and provide technical support to worldwide customer base, along with the option to travel. An excellent opportunity for somebody that has an appropriate technical background and takes personal pride in their work with a willingness to engage and learn as part of a team. Salary will be commensurate with qualifications and experience. A generous and comprehensive package of benefits is included. Location: Laindon Salary: Competitive DOE
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
Apr 18, 2024
Full time
SEO & PPC Specialist Competitive Salary Margate, Kent Office Based Permanent Full Time Benefits Finish at 3pm Every Friday Great salary (sorry, we are not able to advertise it, but happy to disclose on an initial call! Contributory Pension 50% Staff Discount 33 Days Holiday Are you looking for a new and exciting job as a SEO & PPC Specialist working for a market leading, iconic brand in the heart of Thanet? Do you have: A passion for SEO & PPC and wider digital marketing Enthusiasm for the brands you work with High attention to detail This is a new role bought about by the expansion and growth of their direct-to-consumer offering. This role will assist in the planning, execution and optimisation of both SEO and PPC activities across a range of brands within the business. You will work with the brand marketing teams and various functions of the online team to coordinate activities across a range of channels, and update these regularly to optimise performance. The Job SEO & PPC Specialist Define and implement on-page SEO best practice, ensuring website content is optimised for user experience and search engine visibility Define technical SEO best practice and identify areas for improvements including site speed and mobile responsiveness. Work with the engineering team to roll out enhancements Track, analyse, and report on data to measure SEO effectiveness Conduct keyword research to identify opportunities to optimise existing content Stay up-to-date with the latest search engine algorithm changes and SEO industry trends Work closely with the cross-functional team of developers, product managers, product marketers, and designers to ensure the successful implementation of SEO strategies Be responsible for day-to-day optimisation and management of all Google Ads campaigns to deliver on KPIs and improve return on investment for our client s range of brands. Spot new opportunities within the PPC environment and present ways in which we can apply to our brands Coordinate reporting and performance analysis of all activities in order to make recommendations and optimise ROI Work with European and US Ecommerce Executives on non-UK campaigns Support the wider Online Team on an ad-hoc basis to cover absences or workloads in peak periods. Your Skills & Profile SEO & PPC Specialist Several years SEO & PPC experience, with a proven track record of success in improving organic search and PPC performance Strong analytical skills and experience with SEO tools such as Google Analytics, Google Search Console, SEMRush (or similar) Extensive experience with Google Ads you will be the company s main Google Ads technician and therefore your knowledge of Google Ads will be second-to-none Experience of working with and managing relationships with third party agencies Proficiency in Google Analytics and Excel with the ability to report on monthly campaign performance and provide actionable recommendations and insights Self-motivated with good organisational skills and time management Proficiency in Microsoft Outlook, Word and Excel Ability to adapt to changing priorities and commercial requirements To find out more please call Jane Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion. Do not hesitate to contact us about this or any other roles.
NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING / SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer / Project Delivery Technician to work alongside their Client Project Managers / Project Delivery Engineers. This is initially for a 6-month fixed-term contract however there are potential opportunities for this to become a permanent role. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical delivery of LAN and wireless data services to our client's customers. You'll ideally have hands-on experience in a networking role, great problem-solving skills, attention to detail and ability to thrive in a fast-paced environment. TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via / . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Network Support Engineer / Project Delivery Technician / LAN / IT Networking
Apr 18, 2024
Full time
NETWORK SUPPORT ENGINEER OPPORTUNITY WITH A FORWARD-THINKING ISP - HYBRID WORKING / SHEFFIELD BASED! Salary up to £30,000 p/a + benefits 6 month fixed term contract with potential opportunity to extend to perm Hybrid working - on-site will be in their Sheffield offices ABOUT THE CLIENT: Our client is dedicated to providing top-notch internet services to their customers. They pride themselves on delivering reliable connectivity and exceptional customer support. As they continue to grow, they're seeking a Network Support Engineer / Project Delivery Technician to work alongside their Client Project Managers / Project Delivery Engineers. This is initially for a 6-month fixed-term contract however there are potential opportunities for this to become a permanent role. A GLIMPSE AT THE BENEFITS / CULTURE: Bonus scheme / profit shares Hybrid working Flexible holiday allowance + birthday off Employee recognition A collaborative and supportive company culture NETWORK SUPPORT ENGINEER ROLE: We are looking for a Network Support Engineer or Project Delivery Technician to manage the key aspects of technical delivery of LAN and wireless data services to our client's customers. You'll ideally have hands-on experience in a networking role, great problem-solving skills, attention to detail and ability to thrive in a fast-paced environment. TO BE CONSIDERED: Please either apply by clicking online or emailing . For further information please contact via / . By applying for this role, you give express consent for us to process & submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: Network Support Engineer / Project Delivery Technician / LAN / IT Networking
Our client is a local provider of IT solutions based in West Somerset, committed to delivering exceptional service and support to their clients. They specialise in diagnosing and resolving IT issues, setting up computer systems, and optimising IT networks for businesses of all sizes and individual users. This role is based in West Somerset, near Williton and therefore due to location it is essential you are able to drive as you will also be travelling to customer premises. The client is offering this position for 4 days (32-35 hours per week) or full time, 5 days a week (40 hours per week). Role Overview: The client is seeking a dynamic and proactive 1st Line IT Technician to join their team on a fixed-term basis initially for 3 months with a view to potentially become a permanent position. The successful candidate will be responsible for diagnosing IT issues, setting up computer systems, providing on-site support at customer premises, assisting with server setup, and managing IT networking infrastructure. Key Responsibilities: Diagnose and resolve IT issues reported by clients, both remotely and on-site. Install, configure, and maintain computer systems and software applications. Provide on-site support at customer premises, addressing technical problems and ensuring smooth operations. Assist with the setup and maintenance of servers, ensuring optimal performance and security. Support IT networking infrastructure, including routers, switches, and firewalls. Document and maintain accurate records of IT configurations, issues, and resolutions. Requirements: Proven experience as a 1st Line IT Technician or similar role. Proficiency in diagnosing and resolving IT issues across various hardware and software platforms. Strong knowledge of computer systems setup and maintenance. Ability to work effectively on-site at customer premises, demonstrating excellent communication and problem-solving skills. Familiarity with server setup and maintenance procedures. Understanding of IT networking principles and protocols. Relevant certifications (e.g., Microsoft Certified IT Professional) would be advantageous but not essential. Benefits: Competitive salary between £425-£540 per week. Opportunity for career advancement and potential for a permanent position. Exposure to a diverse range of IT environments and technologies. Ongoing training and professional development opportunities. How to Apply: If you are passionate about IT and eager to take on a challenging and rewarding role, we would love to hear from you. Please submit your CV today
Apr 18, 2024
Contractor
Our client is a local provider of IT solutions based in West Somerset, committed to delivering exceptional service and support to their clients. They specialise in diagnosing and resolving IT issues, setting up computer systems, and optimising IT networks for businesses of all sizes and individual users. This role is based in West Somerset, near Williton and therefore due to location it is essential you are able to drive as you will also be travelling to customer premises. The client is offering this position for 4 days (32-35 hours per week) or full time, 5 days a week (40 hours per week). Role Overview: The client is seeking a dynamic and proactive 1st Line IT Technician to join their team on a fixed-term basis initially for 3 months with a view to potentially become a permanent position. The successful candidate will be responsible for diagnosing IT issues, setting up computer systems, providing on-site support at customer premises, assisting with server setup, and managing IT networking infrastructure. Key Responsibilities: Diagnose and resolve IT issues reported by clients, both remotely and on-site. Install, configure, and maintain computer systems and software applications. Provide on-site support at customer premises, addressing technical problems and ensuring smooth operations. Assist with the setup and maintenance of servers, ensuring optimal performance and security. Support IT networking infrastructure, including routers, switches, and firewalls. Document and maintain accurate records of IT configurations, issues, and resolutions. Requirements: Proven experience as a 1st Line IT Technician or similar role. Proficiency in diagnosing and resolving IT issues across various hardware and software platforms. Strong knowledge of computer systems setup and maintenance. Ability to work effectively on-site at customer premises, demonstrating excellent communication and problem-solving skills. Familiarity with server setup and maintenance procedures. Understanding of IT networking principles and protocols. Relevant certifications (e.g., Microsoft Certified IT Professional) would be advantageous but not essential. Benefits: Competitive salary between £425-£540 per week. Opportunity for career advancement and potential for a permanent position. Exposure to a diverse range of IT environments and technologies. Ongoing training and professional development opportunities. How to Apply: If you are passionate about IT and eager to take on a challenging and rewarding role, we would love to hear from you. Please submit your CV today
Job description Job Title: IT Support Technician Location: Oxfordshire / Wiltshire - Schools-based Salary: Up to £32,000 p.a. About Us: We are seeking an IT Support Technician for schools in the Oxfordshire / Wiltshire. Join us to make a difference in education through top-notch IT support services. Responsibilities: First and Second Line Support: Promptly address IT support requests from school staff and students. Diagnose and resolve hardware, software, and network issues. Onsite Support: Conduct onsite visits for hands-on support, troubleshooting, and maintenance. Installation and Training: Install and maintain computer systems, servers, and peripherals. Provide user training and create user-friendly documentation. Qualifications: Proven IT support experience in an educational setting. Strong knowledge of Windows and Mac OS. Familiarity with educational software and classroom technologies. Excellent troubleshooting and communication skills. Requirements: Full, clean driving license and access to a reliable vehicle. Willingness to travel within the area. Ability to work independently and collaboratively. Salary and Benefits: Up to £32,000 p.a. Professional development opportunities. Employee benefits package. Job Type: Full-time Salary: £27,000.00-£32,000.00 per year Benefits: Company pension Private medical insurance Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Ability to Commute: Faringdon, Oxfordshire (required) Ability to Relocate: Faringdon, Oxfordshire: Relocate before starting work (required) Work Location: In person Reference ID: 20361 - TW
Apr 18, 2024
Full time
Job description Job Title: IT Support Technician Location: Oxfordshire / Wiltshire - Schools-based Salary: Up to £32,000 p.a. About Us: We are seeking an IT Support Technician for schools in the Oxfordshire / Wiltshire. Join us to make a difference in education through top-notch IT support services. Responsibilities: First and Second Line Support: Promptly address IT support requests from school staff and students. Diagnose and resolve hardware, software, and network issues. Onsite Support: Conduct onsite visits for hands-on support, troubleshooting, and maintenance. Installation and Training: Install and maintain computer systems, servers, and peripherals. Provide user training and create user-friendly documentation. Qualifications: Proven IT support experience in an educational setting. Strong knowledge of Windows and Mac OS. Familiarity with educational software and classroom technologies. Excellent troubleshooting and communication skills. Requirements: Full, clean driving license and access to a reliable vehicle. Willingness to travel within the area. Ability to work independently and collaboratively. Salary and Benefits: Up to £32,000 p.a. Professional development opportunities. Employee benefits package. Job Type: Full-time Salary: £27,000.00-£32,000.00 per year Benefits: Company pension Private medical insurance Work from home Schedule: Monday to Friday Education: GCSE or equivalent (preferred) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) Ability to Commute: Faringdon, Oxfordshire (required) Ability to Relocate: Faringdon, Oxfordshire: Relocate before starting work (required) Work Location: In person Reference ID: 20361 - TW
About LMS Group: IT Solutions provider from the South Coast's Leading Microsoft Gold Partner & Cisco Select Partner. LMS Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Technician Apprentice, you will be responsible for handling technical service requests in a professional and timely manner.This is a fantastic opportunity for an ambitious individual who is looking to develop their skills in a dynamic environment. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. Hours: Full time (8:30am - 5:30pm, Monday to Friday) - 40hrs a week Location: Chichester Responsibility and duties: will include but not be limited to: Diagnosing, Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Build positive relationships with customers Attend one-to-ones to provide clear feedback to allow personal development Assisting in project implementation, delivery, and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation What we are looking for: Essential skills and qualities: Good time management, attention to detail, clear communication, and good customer service skills Self-motivated with the ability to work independently and as a team. Experience working with Windows operating systems and 365. A trustworthy individual who is not afraid to ask for help if needed. Confident decision-maker and able to demonstrate sound judgement. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Starts at £13,520 per annum or £17,888 (depending on age/experience) annual pay reviews are offered Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social events Funded x-mas party Lunchtime activities- bar billiards, pool Overall fun environment Tiered pension scheme Facilities: Free parking Fully air-conditioned offices Staff café area Use of company pool vehicles Free tea & coffee Open plan offices Electric vehicle charging points Sonos sound system Shower facilities Performance measures: Your performance will be evaluated against a set of Key Performance Indicators (KPIs) which will be periodically reviewed and based upon the company strategy and vision. Future progression: LMS Group has recently been acquired by Zenzero and is growing, fast, and expanding into new areas. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
About LMS Group: IT Solutions provider from the South Coast's Leading Microsoft Gold Partner & Cisco Select Partner. LMS Group has technology experts that provide the best possible IT strategy, technology solutions, communications and connectivity for businesses, as well as top level security, service and support. Overview: As a IT Support Technician Apprentice, you will be responsible for handling technical service requests in a professional and timely manner.This is a fantastic opportunity for an ambitious individual who is looking to develop their skills in a dynamic environment. We need people who can communicate well with our customers and who can explain technical issues in very simple terms. Hours: Full time (8:30am - 5:30pm, Monday to Friday) - 40hrs a week Location: Chichester Responsibility and duties: will include but not be limited to: Diagnosing, Troubleshooting, testing, repairing, and servicing hardware, networks, and phones Maintain a documentation library for the customers applications and bespoke infrastructure for use by the service desk teams Make and take phone calls to provide customer service Build positive relationships with customers Attend one-to-ones to provide clear feedback to allow personal development Assisting in project implementation, delivery, and overflow Auditing clients for gap analysis, sales opportunities and last best known good standardisation What we are looking for: Essential skills and qualities: Good time management, attention to detail, clear communication, and good customer service skills Self-motivated with the ability to work independently and as a team. Experience working with Windows operating systems and 365. A trustworthy individual who is not afraid to ask for help if needed. Confident decision-maker and able to demonstrate sound judgement. Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Salary: Starts at £13,520 per annum or £17,888 (depending on age/experience) annual pay reviews are offered Benefits: Increasing holiday with length of service Flexible Childcare policy Microsoft surface laptop Free uniform Mileage allowance Birthday & length of service rewards Flexible working Referral bonus scheme Regular funded social events Funded x-mas party Lunchtime activities- bar billiards, pool Overall fun environment Tiered pension scheme Facilities: Free parking Fully air-conditioned offices Staff café area Use of company pool vehicles Free tea & coffee Open plan offices Electric vehicle charging points Sonos sound system Shower facilities Performance measures: Your performance will be evaluated against a set of Key Performance Indicators (KPIs) which will be periodically reviewed and based upon the company strategy and vision. Future progression: LMS Group has recently been acquired by Zenzero and is growing, fast, and expanding into new areas. Our philosophy is to promote from within to provide the right individuals with the opportunity to grow with the Company. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00to £130.00 per day inside IR35, depending on experienceWe are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems.You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer: Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups. Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting. Provide classroom support for audio and visual equipment, including projectors and interactive screens. Manage printer usage with the PaperCut system. Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads. Make basic VoIP changes, such as updating names and recording holiday messages. Escalate support tickets as needed and manage staff and student accounts Manage the deployment of IT devices throughout the school. Update and manage the school's IT contracts and licenses. Provide training and support to staff to improve their IT knowledge and usage. Report any IT infrastructure abuse to the relevant third party and the school contact. Essential Skills - 1st/2nd Line Support Engineer: Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licenses AV replacing TVs', Monitors, Projectors and troubleshooting sound issues Experience providing 1st line support Setting up and maintain hardware and devices Desirable Skills - 1st/2nd Line IT Support Engineer: Ability to breakdown technical terms to non-technical people Networking, routers, switches, Internet filtering systems and Firewalls Ability to work under pressure Basic VoIP support Experience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further.1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education
Apr 18, 2024
Full time
Job Title: IT Support Engineer Job type: Contract Duration: 12 months with extension possibilities Location: Greenwich - Onsite 5 days a week Day rate: £100.00to £130.00 per day inside IR35, depending on experienceWe are working with an exciting client who are currently looking for a 1st/2nd IT Support Engineer to help with their IT issues. As the 1st/2nd Line Engineer will be the only IT Engineer within the client site giving them exposure to a variety of technologies and Networking systems.You will be working alongside a Managed Service Provider, based at the client site. The 1st & 2nd Line IT Support Engineer will be given tasks to carry out from the Managed Service Provider and involved in projects but will be a direct contact for the school you will be supporting. Key Responsibilities - 1st/2nd Line IT Support Engineer: Manage and maintain the school's Office 365 and Google Suite accounts to ensure access to shared drives and groups. Upgrade the school's MIS system (SIMS/FMS) to improve data management and reporting. Provide classroom support for audio and visual equipment, including projectors and interactive screens. Manage printer usage with the PaperCut system. Maintain and replace hardware, including Windows PCs, Chromebooks, and iPads. Make basic VoIP changes, such as updating names and recording holiday messages. Escalate support tickets as needed and manage staff and student accounts Manage the deployment of IT devices throughout the school. Update and manage the school's IT contracts and licenses. Provide training and support to staff to improve their IT knowledge and usage. Report any IT infrastructure abuse to the relevant third party and the school contact. Essential Skills - 1st/2nd Line Support Engineer: Experience working in either a Google environment or Office 365, with basic troubleshooting experience, onboarding users, setting and removing licenses AV replacing TVs', Monitors, Projectors and troubleshooting sound issues Experience providing 1st line support Setting up and maintain hardware and devices Desirable Skills - 1st/2nd Line IT Support Engineer: Ability to breakdown technical terms to non-technical people Networking, routers, switches, Internet filtering systems and Firewalls Ability to work under pressure Basic VoIP support Experience providing support in an Educational environment If you are interested in this brilliant opportunity of becoming a 1st and 2nd IT Support Line Engineer that will allow you to enhance your skillset whilst working within an organisation that offer a range of growth opportunities, then apply and you will be contacted to discuss further.1st line / First Line / 1st/2nd Line / 2nd Line / Second Line / IT Technician / Desktop Support / ICT / IT Analyst / IT Support / Office 365 / O365 / Google workspace / Google Work Space / AV / Audio Visual / A/V / Networking / Routers / Switches / Internet filtering systems / Firewalls / Helpdesk Engineer / School / Education
Responsive Engineering
Newcastle Upon Tyne, Tyne And Wear
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Apr 18, 2024
Full time
Job title: Epicor ERP Systems Administrator Location : Newcastle upon Tyne Salary: £32,000 - £38,000 per year - Depending on experience. Job Type: Full-time, permanent. About the Role: We are looking for an experienced and motivated Epicor ERP systems administrator to join our IT team and support our finance, planning, supply chain and manufacturing operations. You will be responsible for maintaining, troubleshooting, and enhancing our Epicor ERP system and related applications, ensuring optimal performance and security. You will also provide technical support and training to end-users and collaborate with other IT staff and business stakeholders on system development and improvement projects. As a relatively green field site, this is a great role for someone wishing to step up to the next level, or an experienced systems admin. wishing to own and create this new capability layer as part of our overall technology roadmap. Key Responsibilities: Provide first and second level technical support for Epicor ERP system and related applications and resolve issues in a timely and professional manner. Manage Epicor ERP system security and user access and ensure compliance with company policies. Plan, test, and deploy Epicor ERP releases, upgrades, patches, and enhancements, and ensure minimal disruption to business operations. Develop and maintain custom solutions within or integrated with Epicor ERP system, using tools such as BAQs, BPMs, dashboards, SSRS reports, Service Connect, REST API, etc. Monitor and optimise Epicor ERP system performance, availability, and backup, and troubleshoot any errors or issues. Maintain and update Epicor ERP system documentation, configuration, and inventory, and follow change management procedures. Collaborate with other IT staff and business stakeholders on system development and improvement projects, and provide input and feedback on system requirements, design, testing, and deployment. Research and recommend new approaches and technologies to improve Epicor ERP system functionality, efficiency, and security. Provide user training and education on Epicor ERP system use, capabilities, and best practices, and create user manuals and guides. Stay updated on the latest Epicor ERP system features, updates, and trends, and participate in Epicor user groups, forums, and events. Qualifications, Skills and Experience: Bachelor's degree in information technology, computer science, or a related field (or equivalent work experience). Proven experience as an Epicor ERP systems administrator preferably in a manufacturing setting, and with version 10 or above. In-depth knowledge of Epicor ERP system architecture and functionality, including modules, workflows, customizations, integrations, and reporting. Strong SQL skills and experience with database administration, queries, and scripting. Experience preferable the below SSRS, PowerBI or other reporting tools. Epicor Service Connect (now Automation Studio) REST API, or other integration tools. Epicor Data Analytics (ADI), Power BI, or other business intelligence tools. Epicor MES, EDD, or other shop floor applications. Epicor CRM, DocStar (ECM), or other related applications. Windows Server, Active Directory, IIS, and network administration. ITIL, ISO, or other IT standards and best practices. We appreciate that few people will have experience with all of the above, this is a guide. Desirable: Familiarity with design and manufacturing would be useful but is not essential. We use Autodesk Products for design engineering and MS365 Disposition (Required critical behaviours): Strong problem-solving skills and attention to detail. Excellent communication and collaboration abilities. Able to explain complex software topics with simplicity Tenacious, passionate and proactive Has a continuous improvement mindset You will report into the Engineering (design) Manager to ensure your continuing professional development needs are appropriately met Attention to detail and able to build robust and well-engineered interfaces, databases and systems to the benchmark industry standards Ability to work independently or as part of a team and manage multiple tasks and priorities. Ability to communicate effectively with technical and non-technical audiences and provide user training and documentation. Ability to work under pressure and meet deadlines. Willingness to learn new technologies and skills and keep up with the latest trends and developments in the ERP field. Please click the APPLY button to submit your CV for this role. Candidates with the relevant experience or job titles of; Technical Support Engineer, IT Support Advisor, IT Customer Support, Technical Support Technician, IT Technician, IT Service Desk Technician, IT Services Support, IT Solutions Support, IT Helpdesk Support, Senior IT Technical Support, IT Systems Engineer, IT Systems Technician, Senior IT Engineer, Systems Administrator, Systems Support, Senior Network Support, Server Support Technician, Helpdesk Support, Senior IT Service Desk Technician, Software Engineer, Senior Helpdesk Support Technician may also be considered for this role.
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Monday - Friday 8.30am-6.00pm 20 days holiday + BH Salary: up to 28k DOE A fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team as appropriate, based on the problem and the skill-sets available. Provide on-site assistance to Senior Engineers as needed, and deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers and backup systems) and deal with issues that may arise. Ensure that customer technical documentation is kept accurate and up to date in the approved format. Develop your own skillset to embrace new technologies. Assist with the professional development of Junior Engineers. As the ICT Technician you will Install well-functioning LAN/WAN and other networks and management of systems, e.g. servers on those networks. Manage security options and software in computers and networks to maintain privacy and protection from attacks. As the ICT Technician you will perform regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provide solutions to restore functionality. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks, backup management, Active Directory, DNS and Firewalls Exceptional customer facing skills Full clean driving license due to travelling to customer sites
Apr 18, 2024
Full time
Monday - Friday 8.30am-6.00pm 20 days holiday + BH Salary: up to 28k DOE A fantastic opportunity has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers remotely and also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to members of the technical team as appropriate, based on the problem and the skill-sets available. Provide on-site assistance to Senior Engineers as needed, and deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers and backup systems) and deal with issues that may arise. Ensure that customer technical documentation is kept accurate and up to date in the approved format. Develop your own skillset to embrace new technologies. Assist with the professional development of Junior Engineers. As the ICT Technician you will Install well-functioning LAN/WAN and other networks and management of systems, e.g. servers on those networks. Manage security options and software in computers and networks to maintain privacy and protection from attacks. As the ICT Technician you will perform regular upgrades to ensure systems remain updated. Troubleshoot system failures or bugs and provide solutions to restore functionality. Arrange maintenance sessions to discover and mend inefficiencies. Keep records of repairs and fixes for future reference. Offer timely technical support and teach users how to utilize computers correctly. Candidate Requirements A proven experience working as an IT Engineer, IT Support, 2nd Line Engineer, ICT Support, IT Technician, Helpdesk or similar role is essential Strong knowledge & experience of Windows Servers, Virtualisation, Networks, backup management, Active Directory, DNS and Firewalls Exceptional customer facing skills Full clean driving license due to travelling to customer sites
Junior AV Support Technician Company: Join a leading provider of cutting-edge audiovisual solutions, where creativity meets technology. My client specialise in delivering innovative AV solutions to clients across diverse industries, helping them enhance their communication and collaboration experiences. As a Junior AV Support Technician, you'll play a vital role in providing technical support and troubleshooting assistance to our clients, ensuring smooth operation and maximum satisfaction with their AV systems. Position Overview: In this role, you will be responsible for providing remote and some onsite technical support and troubleshooting assistance to clients experiencing issues with their AV systems and equipment. This is an excellent opportunity for someone with a passion for technology and a desire to grow their career in the AV industry. Key Responsibilities: Provide remote technical support and troubleshooting assistance to clients experiencing issues with their AV systems, including displays, projectors, audio equipment, and control systems. Diagnose and resolve technical issues over the phone, via email, or through remote desktop support tools in a timely and efficient manner. Escalate complex issues to senior engineers or field technicians for further investigation and resolution as needed. Document all support interactions and resolutions in our ticketing system, ensuring accurate and thorough record-keeping. Collaborate with internal teams to identify recurring issues and contribute to the development of knowledge base articles and training materials. Assist with testing and validation of new AV equipment and software updates as needed. Stay up-to-date on the latest AV technologies and industry trends to provide informed support and recommendations to clients. Requirements: 1 year + AV experience A desire to learn Full UK Driving License Benefits: Clear path for career progression Comprehensive training and development programs to achieve certifications 28 days holiday including bank holidays Leading pension scheme Take the first step towards a rewarding career in AV and apply with an up-to-date CV now!
Apr 18, 2024
Full time
Junior AV Support Technician Company: Join a leading provider of cutting-edge audiovisual solutions, where creativity meets technology. My client specialise in delivering innovative AV solutions to clients across diverse industries, helping them enhance their communication and collaboration experiences. As a Junior AV Support Technician, you'll play a vital role in providing technical support and troubleshooting assistance to our clients, ensuring smooth operation and maximum satisfaction with their AV systems. Position Overview: In this role, you will be responsible for providing remote and some onsite technical support and troubleshooting assistance to clients experiencing issues with their AV systems and equipment. This is an excellent opportunity for someone with a passion for technology and a desire to grow their career in the AV industry. Key Responsibilities: Provide remote technical support and troubleshooting assistance to clients experiencing issues with their AV systems, including displays, projectors, audio equipment, and control systems. Diagnose and resolve technical issues over the phone, via email, or through remote desktop support tools in a timely and efficient manner. Escalate complex issues to senior engineers or field technicians for further investigation and resolution as needed. Document all support interactions and resolutions in our ticketing system, ensuring accurate and thorough record-keeping. Collaborate with internal teams to identify recurring issues and contribute to the development of knowledge base articles and training materials. Assist with testing and validation of new AV equipment and software updates as needed. Stay up-to-date on the latest AV technologies and industry trends to provide informed support and recommendations to clients. Requirements: 1 year + AV experience A desire to learn Full UK Driving License Benefits: Clear path for career progression Comprehensive training and development programs to achieve certifications 28 days holiday including bank holidays Leading pension scheme Take the first step towards a rewarding career in AV and apply with an up-to-date CV now!
Customer Support Technician Okehampton, Devon- Hybrid Working Opportunities 25,000 to 30,000 + 5% Match Pension + 33 Days Holiday + Training + Personal Development + Life Assurance (4x salary) + Benefits Excellent opportunity for a Project Manager to join an industry-leading business offering good training and upskilling, further progression routes through the business, and the chance to work on some of the most interesting marine-based projects in the country! This company are a global leader in their own field and are the parent company to several other industry leaders in highly technical, specialist industries. In this varied role you will be responsible for providing both internal and external Technical Support via email, over the phone, and in person. This includes maintaining accurate record-keeping in line with Service Level Agreements, assisting in developing and maintaining existing relationships, and understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. You will have strong basic IT skills such as the Microsoft Office Suite, ability to work with datasets and provide analysis and reporting and be commutable to Okehampton. This is a fantastic opportunity to join a true world-leader offering bespoke training and development opportunities, some highly interesting projects to be a key part of, and progression routes through the business! The Role: Delivering internal and external Technical Support through various channels Maintaining accurate record-keeping aligned with SLA's Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals On-site in Okehampton The Person: Proven Customer Support Technician experience Supporting customers in line with SLA's Commutable to Okehampton Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oscar Allgrove at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Customer Support Technician Okehampton, Devon- Hybrid Working Opportunities 25,000 to 30,000 + 5% Match Pension + 33 Days Holiday + Training + Personal Development + Life Assurance (4x salary) + Benefits Excellent opportunity for a Project Manager to join an industry-leading business offering good training and upskilling, further progression routes through the business, and the chance to work on some of the most interesting marine-based projects in the country! This company are a global leader in their own field and are the parent company to several other industry leaders in highly technical, specialist industries. In this varied role you will be responsible for providing both internal and external Technical Support via email, over the phone, and in person. This includes maintaining accurate record-keeping in line with Service Level Agreements, assisting in developing and maintaining existing relationships, and understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. You will have strong basic IT skills such as the Microsoft Office Suite, ability to work with datasets and provide analysis and reporting and be commutable to Okehampton. This is a fantastic opportunity to join a true world-leader offering bespoke training and development opportunities, some highly interesting projects to be a key part of, and progression routes through the business! The Role: Delivering internal and external Technical Support through various channels Maintaining accurate record-keeping aligned with SLA's Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals On-site in Okehampton The Person: Proven Customer Support Technician experience Supporting customers in line with SLA's Commutable to Okehampton Reference Number: BBBH(phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oscar Allgrove at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Safer Hand Solutions Ltd
Stoke-on-trent, Staffordshire
CAD Technician £24,000 - £28,000 Monday-Friday If you're confident using AutoCAD, have a passion for the creative and want to work within a project focused, design role - then keep reading. An enthusiastic CAD Technician is required for a local manufacturing company, offering innovative and bespoke fixed furniture designs on a national scale. Working in a dynamic and well-established team, the CAD Technician will have the full support of the wider CAD team with the ability to develop both within design and customer service. Work closely with customers to understand design requirements Prepare and produce documents and CAD layout drawings Assist customers and colleagues with technical support Manage and plan multiple projects Working on a project basis will require an organised and hardworking individual with a proficiency in AutoCAD or 2D CAD software. Experience of managing customers and projects. Understand deadlines with the capabilities of working towards final end dates Very high attention to detail and accuracy of work Confident communicator across written and verbal conversations Positive approach to problem solving and customer service Benefits Full support and development opportunities Quarterly reviews and pay appraisals Working within a strong CAD focused team Onsite parking This is an incredible opportunity for anyone looking to join a local Staffordshire business in a dynamic team with a great work/life balance. To find out more information, call Safer Hand Solutions and ask for Holly Goodwin, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you regarding any other suitable vacancies.
Apr 18, 2024
Full time
CAD Technician £24,000 - £28,000 Monday-Friday If you're confident using AutoCAD, have a passion for the creative and want to work within a project focused, design role - then keep reading. An enthusiastic CAD Technician is required for a local manufacturing company, offering innovative and bespoke fixed furniture designs on a national scale. Working in a dynamic and well-established team, the CAD Technician will have the full support of the wider CAD team with the ability to develop both within design and customer service. Work closely with customers to understand design requirements Prepare and produce documents and CAD layout drawings Assist customers and colleagues with technical support Manage and plan multiple projects Working on a project basis will require an organised and hardworking individual with a proficiency in AutoCAD or 2D CAD software. Experience of managing customers and projects. Understand deadlines with the capabilities of working towards final end dates Very high attention to detail and accuracy of work Confident communicator across written and verbal conversations Positive approach to problem solving and customer service Benefits Full support and development opportunities Quarterly reviews and pay appraisals Working within a strong CAD focused team Onsite parking This is an incredible opportunity for anyone looking to join a local Staffordshire business in a dynamic team with a great work/life balance. To find out more information, call Safer Hand Solutions and ask for Holly Goodwin, or apply today to be considered for the role. Please note, Safer Hand Solutions are acting as an employment agency on behalf of a client and by applying you agree to register with us and for us to hold your details on file. Due to the volume of applications, we will only contact applicants who have been successfully shortlisted but may contact you regarding any other suitable vacancies.
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: Field Support Technician - (Leeds, £40,000) An excellent opportunity has arisen for a Field Support Technician to join a well-established IT company. The successful candidate will be based in Leeds and will be expected to travel to other sites across Yorkshire. The primary purpose of the role is to provide technical support to the company's clients. This includes troubleshooting, resolving technical and software queries, and providing on-site training and support. The ideal candidate will have a strong technical background in IT. Responsibilities: Troubleshoot and resolve technical and software queriesProvide on-site training and supportInstall and configure softwareEnsure compliance with policies and proceduresMonitor system performanceProvide technical advice to customersMaintain accurate records of customer interactionsEnsure customer satisfaction Skills & Experience Required: Strong technical background in ITExcellent communication and problem-solving skillsAbility to work independentlyProficient in computer software applicationsGood organisational and time management skillsAbility to work under pressureExperience with Windows Operating systems and environments Experience with Linux would be beneficial If you are interested in this role and feel you have the necessary skills and experience to be successful, then please apply for immediate consideration and interview. For further information about the role please contact us. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Talent Solutions Ltd
Milton Keynes, Buckinghamshire
Full time onsite for probation for 3 months then hybrid working 2 days remote / 3 days onsite. £28,000 to £35,000 paOur client are a luxury retail brand in Milton Keynes. seeking a skilled IT professional with well-rounded skills in SQL data base skills, an additional any basic understanding of .NET C# Development and IT support will be beneficial. This role is ideal for someone passionate about leveraging technology to drive insights and improvements with the business catalogue. Role Summary: The ideal candidate will be instrumental in managing our database environments, ensuring optimal performance, security, and reliability. You will work closely with our development team to support .NET applications, create impactful BI reports, and occasionally assist in IT support tasks and basic .NET coding. Your expertise in database administration, combined with your skills in .NET and C#, will contribute significantly to our projects and internal processes. Key Responsibilities: Oversee the management of SQL databases, including design, implementation, and maintenance. Develop and optimise SQL queries and stored procedures for data manipulation and retrieval. Provide basic internal IT support. Design, build, and maintain BI dashboards and reports for data analysis and decision-making. Support .NET development projects, focusing on Back End services with C#. Assist with IT support tasks, troubleshooting system and application issues as they arise. Collaborate with team members to gather requirements, and implement technical solutions.
Apr 18, 2024
Full time
Full time onsite for probation for 3 months then hybrid working 2 days remote / 3 days onsite. £28,000 to £35,000 paOur client are a luxury retail brand in Milton Keynes. seeking a skilled IT professional with well-rounded skills in SQL data base skills, an additional any basic understanding of .NET C# Development and IT support will be beneficial. This role is ideal for someone passionate about leveraging technology to drive insights and improvements with the business catalogue. Role Summary: The ideal candidate will be instrumental in managing our database environments, ensuring optimal performance, security, and reliability. You will work closely with our development team to support .NET applications, create impactful BI reports, and occasionally assist in IT support tasks and basic .NET coding. Your expertise in database administration, combined with your skills in .NET and C#, will contribute significantly to our projects and internal processes. Key Responsibilities: Oversee the management of SQL databases, including design, implementation, and maintenance. Develop and optimise SQL queries and stored procedures for data manipulation and retrieval. Provide basic internal IT support. Design, build, and maintain BI dashboards and reports for data analysis and decision-making. Support .NET development projects, focusing on Back End services with C#. Assist with IT support tasks, troubleshooting system and application issues as they arise. Collaborate with team members to gather requirements, and implement technical solutions.