IT Jobs
Wimborne
Oct 29, 2018
2nd Line IT Support Engineer required by a technology business based in Ferndown. Are you keen to become an integral part of an IT team requiring you to provide IT support to businesses based in Dorset and Hampshire?
As a 2nd Line IT Support Engineer, you will be primarily based in the Ferndown office responsible for taking calls from customers, troubleshooting, and resolving hardware and software issues both over the phone and face to face at client premises from time to time.
2nd Line Support Engineer Requirements:
Driving License & Vehicle Required
* Must be experienced working in a busy IT service desk environment, ideally in an IT Consultancy or Managed Service Provider (MSP)
* Full driving license and your own vehicle is essential
* Able to support the following:
* PC and Mac operating systems
* Windows 2008+ Server
* Windows 7/8/10
* Telephone systems
* Office 365
* Sage (advantageous)
* Exceptional verbal and written customer service and communication skills
The salary for this position is £24-26,000 p.a. depending on skills and experience plus a great range of benefits and a fun working environment.
Working hours are 9:00am - 5:00pm. You will also be required to take part in the on-call rota, which is every 4 weeks. This is typically very quiet.
Contact Bond Williams IT Recruitment in Bournemouth to discuss this opportunity in further detail.
Keywords: 2nd Line, IT Support, Technical Support, IT Technician, IT Engineer, Field Engineer, 2nd Line, Active Directory, Exchange, Windows, MSP, Managed Service Provider, IT Consultancy.
Bond Williams Professional Recruitment are an equal opportunity employer and operate as an Employment Business and Recruitment Agency