Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
Mar 29, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: 50,000 to 55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: 50,000 to 55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Global Technology Solutions Ltd
Reading, Berkshire
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Mar 28, 2024
Full time
Job Title: SC/DV cleared ON-PREM AD/Azure support specialistLocation: Aldermaston, Reading. Potential hybrid agreements Rate: £600-610 per dayWorking hours: standard office hoursInside IR35 - Umbrella contractors only This role is not suitable for consultants or architects Holding SC or DV clearanceWe are looking for customer-focused and enthusiastic Azure and Active Directory Specialist to join the company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written and verbal communication skills, be willing to collaborate with the wider IT support teams and help us develop a strong partnership with our customers' IT Leadership.The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account Project Lead to define and implement a more agile and collaborative structure which is capable of blending BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies.ESSENTIALS SKILLS/QUALIFICATIONS: 5 years plus Azure Active Directory experience (Essential) Working Knowledge and implementation experience of Azure Dev Ops and Dev Test Labs Azure Virtual Desktop knowledge and implementation experience (Nerdio) Azure Cloud Infrastructure Knowledge Infrastructure as a Code (knowledge and implementation experience) (IaC) CI/CD pipelines knowledge and understanding ARM templates / Bicep (knowledge and implementation experience) Microsoft Tiered Model Knowledge and how this impacts different tiered environments Azure Role & Functional based Security Delegation and Layers and Role Based Access Control Azure Networking Experience Azure Firewalls Experience Azure Security including Conditional Access Policies and Multi Factor Authentication and Privileged Identity Management Azure Virtual Machine Management Azure Storage Experience Azure Monitoring and log analytics Azure Enterprise and ADFS Application Provisioning Active Directory Connect / sync and Active Directory Federation Services Azure PowerShell scripting Microsoft Windows Server 2016, 2019 and 2022 experience Comfortable working with a Hybrid Joined Active Directory environment Group Policy Management and Conditional Access Policy Management Experience DNS, DHCP Experience Working knowledge and understand of PKI Services Scripting experience using BAT, PowerShell, C# and VB Scripts Awareness of Change and Release Management Strong communication skills both written and verbal Self-motivated with a positive attitude and comfortable working with ambiguity Good knowledge of MS Endpoint Management Good knowledge of Office 365 and Exchange OnlineDESIRABLE SKILLS/QUALIFICATIONS: Infrastructure Support experience/ background inc patching, backups and restores, Windows/Linux AD Sync and AD Connect Experience beneficial Azure Containers Azure Kubernetes Azure Endpoint Management / Intune Good knowledge across SCCM; WSUS; SCOM 2019; AGPM; Lumensions. ITIL Foundation certified with a broad experience across Service Management disciplines and Agile deliveryBenefits: Development through Training/Certification Put through DV clearance (including tax allowance) potential hybrid working (home and onsite) Joining a strong team with a wealth of knowledge and experienceIf you have the skill required, apply now "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organisations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organisations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our team isn't just a group of software engineers; we are innovators, creators, and builders at heart. As we embark on the exciting journey of upgrading the recently acquired SamKnows platform, we are in the process of integrating it into ThousandEyes at the same time. This is a unique opportunity to not just update, but to fundamentally transform and modernise our systems, influencing how our applications operate and interact with the world. About The Role Last year, ThousandEyes acquired SamKnows, and, in an era where connectivity is paramount, the acquisition of SamKnows marks a significant step forward in our mission to enhance network visibility and performance, particularly in the critical last-mile segment and within consumer homes. This integration empowers Internet Service Providers (ISPs) and consumers with insightful data to identify connectivity and application issues, whether they originate in the home or beyond. We are looking for a Software Engineer to help us with this transition by joining our web development team. This team is responsible for developing client facing web applications as an integrated product team, together with product managers and designers. Our developers are empowered to be involved in and feed into the decision-making process, using their diverse range of backgrounds and experiences to advocate for users and ensure we build the best possible solutions. What You Will Do You will be joining our web development team and will be a key contributor in creating web applications, back-end services and APIs for our client-facing desktop and mobile sites. Duties for this team include trying to improve the customer experience in our product team, and assessing their data and test results to show them in the easiest way possible. Your role will involve working proactively in a cross-functional agile team alongside a PM, Designers, and Front- and Back-end Developers, identifying, prioritising and documenting tasks in the development life cycle and delivering up-to-standard, clean, well-tested and efficient code. As a senior developer, you will provide help, guidance and support to other developers, and be instrumental in shaping the direction of our code. The majority of our backend code is written in modern PHP; however, some of our newer, performance-critical projects are written in different languages such as Java or Go, and the technical direction is to start migrating all of our PHP APIs to a Java or Kotlin stack. Our frontend is written using Vue2 and Vue3, using Typescript and Vite. We target modern browsers and use websockets as well as any web standards that are able to best solve our problems. We are firm advocates of using the best tools for the job. Our backend services and APIs interact with our vast measurement dataset in one way or another. Our software is installed on more than 30 million devices globally, and this figure is growing daily. To store and access our data we use a blend of database technologies to power our platform, including GCP BigQuery and Kafka, and we also use MySQL for our globally distributed metadata store. We use Docker for containerisation on both front-end and back-end repositories. Required Skills Enjoyment in building products with solid architecture and seeing them through to deployment. Proven experience in designing and building systems that are scalable and well-tested. Professional development experience in PHP 7 or 8. Some experience with modern frontend frameworks such as Vue, Angular, React or Svelte. Some experience working with Java, Kotlin, or similar backend languages. Comfortable with problem-solving and prototyping solutions. Excitement about exploring cutting-edge technology. Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Mar 28, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organisations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organisations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our team isn't just a group of software engineers; we are innovators, creators, and builders at heart. As we embark on the exciting journey of upgrading the recently acquired SamKnows platform, we are in the process of integrating it into ThousandEyes at the same time. This is a unique opportunity to not just update, but to fundamentally transform and modernise our systems, influencing how our applications operate and interact with the world. About The Role Last year, ThousandEyes acquired SamKnows, and, in an era where connectivity is paramount, the acquisition of SamKnows marks a significant step forward in our mission to enhance network visibility and performance, particularly in the critical last-mile segment and within consumer homes. This integration empowers Internet Service Providers (ISPs) and consumers with insightful data to identify connectivity and application issues, whether they originate in the home or beyond. We are looking for a Software Engineer to help us with this transition by joining our web development team. This team is responsible for developing client facing web applications as an integrated product team, together with product managers and designers. Our developers are empowered to be involved in and feed into the decision-making process, using their diverse range of backgrounds and experiences to advocate for users and ensure we build the best possible solutions. What You Will Do You will be joining our web development team and will be a key contributor in creating web applications, back-end services and APIs for our client-facing desktop and mobile sites. Duties for this team include trying to improve the customer experience in our product team, and assessing their data and test results to show them in the easiest way possible. Your role will involve working proactively in a cross-functional agile team alongside a PM, Designers, and Front- and Back-end Developers, identifying, prioritising and documenting tasks in the development life cycle and delivering up-to-standard, clean, well-tested and efficient code. As a senior developer, you will provide help, guidance and support to other developers, and be instrumental in shaping the direction of our code. The majority of our backend code is written in modern PHP; however, some of our newer, performance-critical projects are written in different languages such as Java or Go, and the technical direction is to start migrating all of our PHP APIs to a Java or Kotlin stack. Our frontend is written using Vue2 and Vue3, using Typescript and Vite. We target modern browsers and use websockets as well as any web standards that are able to best solve our problems. We are firm advocates of using the best tools for the job. Our backend services and APIs interact with our vast measurement dataset in one way or another. Our software is installed on more than 30 million devices globally, and this figure is growing daily. To store and access our data we use a blend of database technologies to power our platform, including GCP BigQuery and Kafka, and we also use MySQL for our globally distributed metadata store. We use Docker for containerisation on both front-end and back-end repositories. Required Skills Enjoyment in building products with solid architecture and seeing them through to deployment. Proven experience in designing and building systems that are scalable and well-tested. Professional development experience in PHP 7 or 8. Some experience with modern frontend frameworks such as Vue, Angular, React or Svelte. Some experience working with Java, Kotlin, or similar backend languages. Comfortable with problem-solving and prototyping solutions. Excitement about exploring cutting-edge technology. Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. About the Role Starling engineers love building things, creating new stuff, learning new technologies and working with others across all areas of the business to bring brilliant products and features to life. Hear from our engineers in our latest blogs or our case studies with Women in Tech. As an Infrastructure Engineer at Starling, you'll be building and supporting infrastructure that spans across Google Cloud, AWS and our physical data centres to support our internal operations and interfacing with our software engineering teams to deliver the infrastructure that drives our business. In this particular role, someone with a keen interest in designing scalable and secure data and machine learning platforms would be beneficial. Responsibilities Working with functional delivery teams to translate business requirements into technical implementations Designing and building patterns and frameworks to be used by engineering teams Taking ownership of projects and ensuring timely delivery Diagnosing system and network failures under pressure Familiarity with distributed systems and immutable infrastructure Keeping abreast of new technologies and changes in the industry Requirements What skills are essential: In-depth knowledge of core GCP cloud services Experience with Infrastructure as Code and infrastructure provisioning tools System architecture and design Experience with modern development practices and using Python/Golang or scripting languages Experience in building and maintaining containers What skills are desirable: Knowledge of data- and AI-related GCP services (e.g., Kafka/BigQuery cloud resources) Experience with AWS Experience running services in Kubernetes Track record of maintaining compliant environments e.g. PCI-DSS Working knowledge of Linux administration Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial phone call - 30 minutes Take home technical test to be discussed in the face to face - 3 hours Technical face to face - 1.5 hours Final Interview - 40 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 28, 2024
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. About the Role Starling engineers love building things, creating new stuff, learning new technologies and working with others across all areas of the business to bring brilliant products and features to life. Hear from our engineers in our latest blogs or our case studies with Women in Tech. As an Infrastructure Engineer at Starling, you'll be building and supporting infrastructure that spans across Google Cloud, AWS and our physical data centres to support our internal operations and interfacing with our software engineering teams to deliver the infrastructure that drives our business. In this particular role, someone with a keen interest in designing scalable and secure data and machine learning platforms would be beneficial. Responsibilities Working with functional delivery teams to translate business requirements into technical implementations Designing and building patterns and frameworks to be used by engineering teams Taking ownership of projects and ensuring timely delivery Diagnosing system and network failures under pressure Familiarity with distributed systems and immutable infrastructure Keeping abreast of new technologies and changes in the industry Requirements What skills are essential: In-depth knowledge of core GCP cloud services Experience with Infrastructure as Code and infrastructure provisioning tools System architecture and design Experience with modern development practices and using Python/Golang or scripting languages Experience in building and maintaining containers What skills are desirable: Knowledge of data- and AI-related GCP services (e.g., Kafka/BigQuery cloud resources) Experience with AWS Experience running services in Kubernetes Track record of maintaining compliant environments e.g. PCI-DSS Working knowledge of Linux administration Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Initial phone call - 30 minutes Take home technical test to be discussed in the face to face - 3 hours Technical face to face - 1.5 hours Final Interview - 40 minutes Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
KHIPU Networks have an exciting opportunity for a Technical Project Manager to join the team. Location: Fleet, Hampshire (with some home-based working) Salary: Highly Competitive + Benefits Job Type: Permanent, Full-Time About Us: KHIPU Networks is an award winning company and one of the UK's & South Africa s leading advanced system integrators, one of a very small number of companies who have the technical expertise, products and services to respond to the commercial and business challenges of customers. KHIPU Networks main focus is Cyber Security, which is implied in all of our innovative and often unique leading solutions which meet the common and specialist requirements of customers. Our ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy 'best of breed solutions that enable them to meet their strategic goals. We are by Royal Appointment to Her Majesty the Queen, Network Security Provider and hold the highest certifications for the solutions we deliver. At KHIPU, we believe in an open, transparent working environment that encourages creativity and collaboration, with colleagues and customers, this makes us so effective at what we do. KHIPU Networks is based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes walk of Fleet mainline train station offering direct links into London. There is also ample free parking available on site. Technical Project Manager The Role: KHIPU currently have a vacancy within our operations department for a full-time Technical Project Manager. The successful applicant will have a proven track record working in a Project Management Office, ideally within the IT industry, having the ability to engage with our customers and suppliers at all levels. Having a good working knowledge of Security and Networking solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. As our Technical Project Manager, your job will be focused around coordinating resources and processes to ensure that projects are delivered on time and produce the desired results. You will be the go-to person for the projects you are allocated, meaning you must provide support to colleagues when needed. This is a challenging and demanding role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Technical Project Manager Key Responsibilities: - Successful delivery of assigned IT projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an ability to provide a valuable input to project procedures and processes - Building strong relationships and liaising with customers, suppliers and internal departments on a regular basis to execute project deliverables - Forecasting of internal resource capacity by tracking the progress of projects across the portfolio using an internal resource allocation system - Providing added value to existing customer relationships - Remaining technically aware of the KHIPU solution portfolio - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Technical Project Manager You: - 3 to 5 years experience in a similar role is essential - Knowledge and experience with managing IT projects is essential - Experience and knowledge of KHIPU product portfolio, or similar, would be desirable. - The ability to provide effective and productive stakeholder management - Extremely organised, sub-team management and leadership skills - Excellent communication skills - both written and verbal - Ability to work well under pressure, managing multiple projects with effective prioritisation techniques - A flexible approach to delivering against tight deadlines in a challenging environment - Able to drive and with a full UK driving licence, to travel to our customer locations within the UK as necessary - Knowledge of Microsoft Project or similar - Recognised Project Management qualification, such as Prince II is desirable. Technical Project Manager Benefits: - Competitive salary, dependant on experience + car allowance - 26 days annual leave entitlement, rising with service - Private health care policy - 5% pension contributions - Life Insurance policy - Cycle to Work Scheme - Numerous company events throughout the year - Regular team building activities throughout the year - Company laptop and phone To submit your CV for this exciting Technical Project Manager opportunity, please click Apply now!
Mar 28, 2024
Full time
KHIPU Networks have an exciting opportunity for a Technical Project Manager to join the team. Location: Fleet, Hampshire (with some home-based working) Salary: Highly Competitive + Benefits Job Type: Permanent, Full-Time About Us: KHIPU Networks is an award winning company and one of the UK's & South Africa s leading advanced system integrators, one of a very small number of companies who have the technical expertise, products and services to respond to the commercial and business challenges of customers. KHIPU Networks main focus is Cyber Security, which is implied in all of our innovative and often unique leading solutions which meet the common and specialist requirements of customers. Our ethos has always been to work in partnership with customers, to understand their environments and challenges so that we can design and deploy 'best of breed solutions that enable them to meet their strategic goals. We are by Royal Appointment to Her Majesty the Queen, Network Security Provider and hold the highest certifications for the solutions we deliver. At KHIPU, we believe in an open, transparent working environment that encourages creativity and collaboration, with colleagues and customers, this makes us so effective at what we do. KHIPU Networks is based on Waterfront Business Park (overlooking Fleet Pond), within 3 minutes walk of Fleet mainline train station offering direct links into London. There is also ample free parking available on site. Technical Project Manager The Role: KHIPU currently have a vacancy within our operations department for a full-time Technical Project Manager. The successful applicant will have a proven track record working in a Project Management Office, ideally within the IT industry, having the ability to engage with our customers and suppliers at all levels. Having a good working knowledge of Security and Networking solutions, you will interact in technical discussions between the customer, our Design Authority and Technical Leads regarding the overall project delivery requirements. As our Technical Project Manager, your job will be focused around coordinating resources and processes to ensure that projects are delivered on time and produce the desired results. You will be the go-to person for the projects you are allocated, meaning you must provide support to colleagues when needed. This is a challenging and demanding role, which is likely to suit a self-motivated individual, requiring occasional travel to customer sites when necessary. Technical Project Manager Key Responsibilities: - Successful delivery of assigned IT projects, on time and on budget - Resource planning to enable successful project delivery - Project documentation control, with an ability to provide a valuable input to project procedures and processes - Building strong relationships and liaising with customers, suppliers and internal departments on a regular basis to execute project deliverables - Forecasting of internal resource capacity by tracking the progress of projects across the portfolio using an internal resource allocation system - Providing added value to existing customer relationships - Remaining technically aware of the KHIPU solution portfolio - Following KHIPU reporting, escalation and change management control procedures - Ensuring an ongoing quality of service, delivery and adherence to agreed SLAs Technical Project Manager You: - 3 to 5 years experience in a similar role is essential - Knowledge and experience with managing IT projects is essential - Experience and knowledge of KHIPU product portfolio, or similar, would be desirable. - The ability to provide effective and productive stakeholder management - Extremely organised, sub-team management and leadership skills - Excellent communication skills - both written and verbal - Ability to work well under pressure, managing multiple projects with effective prioritisation techniques - A flexible approach to delivering against tight deadlines in a challenging environment - Able to drive and with a full UK driving licence, to travel to our customer locations within the UK as necessary - Knowledge of Microsoft Project or similar - Recognised Project Management qualification, such as Prince II is desirable. Technical Project Manager Benefits: - Competitive salary, dependant on experience + car allowance - 26 days annual leave entitlement, rising with service - Private health care policy - 5% pension contributions - Life Insurance policy - Cycle to Work Scheme - Numerous company events throughout the year - Regular team building activities throughout the year - Company laptop and phone To submit your CV for this exciting Technical Project Manager opportunity, please click Apply now!
REQ ID: 123024 JOB TITLE: Climatic Test Engineer SALARY: £38,700 - £48,000 POSTING END DATE: 19/03/24 - 02/04/24 LOCATION: Gaydon We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers. WHAT TO EXPECT You will be responsible for conducting vehicle test activity against method and simulation standards that meet the needs of the customer engineers. As a test engineer, you will need to be aware of the facility's capabilities and limitations and advise engineering appropriately. You will be responsible for the data generated through your periods of operation; you will therefore be conversant with the correct use of the necessary instrumentation. You will assist with the general maintenance and upgrades to facilities as a subject matter expert. Your knowledge of Climatic Simulation in a wind tunnel or static environments will be continually developed in conjunction with the rest of the team, ultimately improving test standards to our simulation and capabilities. Current operation of the Climatic Laboratory is on a 2 shifts double day pattern. Key Accountabilities and Responsibilities • Operating JLR Wind Tunnels and static climatic chambers at Gaydon, UK. • Operating water ingress test facility and assisting with wade test, car wash, jet wash, and monsoon testing of the full vehicle or system. • Troubleshooting instrumentation and rigs • Performing data integrity checks. • Demonstrate ownership of test facility - cleanliness, start-up, shutdown, preventative maintenance, vehicle setup, logging utilisation, setting up and de-prep, test samples safely, accurately, and without error • Interacting with our Engineering team to deliver high-quality test results. • Working jointly with technicians with the preparation of the test property and de-prep test vehicles. • Ensuring safe operation and complying with H&S and quality guidelines and best practices. WHAT YOU'LL NEED Knowledge, Skills and Experience • A practical hands-on approach to quickly diagnose issues and identify resolution. • An appreciation of heat transfer, thermodynamics, fluid mechanics, and aerodynamics, most importantly a willingness to learn new skills, we are looking for people that can develop. • Knowledge of instrumentation, calibration requirements, data acquisition, • Chassis dyno operation would help but not essential. • Collaborating with engineers on correlation and validation testing • Project management techniques and experience. • Conversant and proficient I.T. skills, Word, Excel etc • Ideally a Bachelor's degree in automotive, Mechanical, Electrical, or Aerospace Engineering. • Experience in climatic wind tunnel operations would be an advantage • Working within a technical team. • System engineering knowledge. • Familiar with electronics and networking. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
Mar 28, 2024
Full time
REQ ID: 123024 JOB TITLE: Climatic Test Engineer SALARY: £38,700 - £48,000 POSTING END DATE: 19/03/24 - 02/04/24 LOCATION: Gaydon We're re-examining our vehicles and what a vehicle means in the emerging world of automation, connectedness, electrification and the shared economy. New ideas, new technology, and new approaches to mobility are our business. Join a team of next generation thinkers. WHAT TO EXPECT You will be responsible for conducting vehicle test activity against method and simulation standards that meet the needs of the customer engineers. As a test engineer, you will need to be aware of the facility's capabilities and limitations and advise engineering appropriately. You will be responsible for the data generated through your periods of operation; you will therefore be conversant with the correct use of the necessary instrumentation. You will assist with the general maintenance and upgrades to facilities as a subject matter expert. Your knowledge of Climatic Simulation in a wind tunnel or static environments will be continually developed in conjunction with the rest of the team, ultimately improving test standards to our simulation and capabilities. Current operation of the Climatic Laboratory is on a 2 shifts double day pattern. Key Accountabilities and Responsibilities • Operating JLR Wind Tunnels and static climatic chambers at Gaydon, UK. • Operating water ingress test facility and assisting with wade test, car wash, jet wash, and monsoon testing of the full vehicle or system. • Troubleshooting instrumentation and rigs • Performing data integrity checks. • Demonstrate ownership of test facility - cleanliness, start-up, shutdown, preventative maintenance, vehicle setup, logging utilisation, setting up and de-prep, test samples safely, accurately, and without error • Interacting with our Engineering team to deliver high-quality test results. • Working jointly with technicians with the preparation of the test property and de-prep test vehicles. • Ensuring safe operation and complying with H&S and quality guidelines and best practices. WHAT YOU'LL NEED Knowledge, Skills and Experience • A practical hands-on approach to quickly diagnose issues and identify resolution. • An appreciation of heat transfer, thermodynamics, fluid mechanics, and aerodynamics, most importantly a willingness to learn new skills, we are looking for people that can develop. • Knowledge of instrumentation, calibration requirements, data acquisition, • Chassis dyno operation would help but not essential. • Collaborating with engineers on correlation and validation testing • Project management techniques and experience. • Conversant and proficient I.T. skills, Word, Excel etc • Ideally a Bachelor's degree in automotive, Mechanical, Electrical, or Aerospace Engineering. • Experience in climatic wind tunnel operations would be an advantage • Working within a technical team. • System engineering knowledge. • Familiar with electronics and networking. SO WHY US? Bring all this to the home of premium innovation, and you'll find the opportunities to further your career with a world-class team, a discounted car purchase and lease scheme for you and your family, membership of a competitive pension plan and performance related bonus scheme. All this and more makes JLR the perfect place to continue your journey. This role may offer the opportunity for hybrid working where you can split your time between working from home and in the office. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees with more choice and flexibility around how, when and where they work, if suitable for their role. Further details can be discussed with the Hiring Manager at interview stage. JLR is committed to equal opportunity for all.
A leading manufacturer of IoT technology for smart factories and buildings is looking for a Hardware Design Engineer in Nottingham. They design and manufacture smart-building sensor technology. Helping millions of businesses and consumers worldwide to connect their buildings and equipment to the network, enabling them to talk to applications, automatically and in real time. In business for over 60 years, they deliver over 4,000,000 products every year and their technology is used in millions of businesses and homes worldwide. As Hardware Design Engineer, your responsibilities will include: Taking primary responsibility for designing, creating and maintaining product circuit & schematic capture (in accordance with specifications) Liaising with external contractors to ensure a full and proper flow of relevant information Reporting completed and ongoing tasks to line manager on regular basis Maintaining documentation of activities, as appropriate Working closely with manufacturing operations to ensure seamless transition of data to finished assembly Working closely with the purchasing function in terms of right first-time, cost-effective component selection and approval Communicating effectively with clients, colleagues, suppliers and contractors at all times Assisting with product VV&T, where required Supporting production with fault finding when products have failed functional testing, when required We're looking for a Hardware Design Engineer with the following: BEng / BSc Engineering Degree with a grade of 2.1 or above and relevant experience Extensive previous experience of designing electronics Proficient in Schematic Capture/PCB layout CAD packages such as Altium Designer Strong understanding of power supply, analog and digital design Familiarity with wireless communications: Wi-Fi, LTE and IoT Protocols Familiarity with communication protocols: I2C, SPI, UART Good level of capability in Microsoft Office To apply for this role as Hardware Design Engineer, please click apply online and upload an updated copy of your CV. Please note: no visa sponsorship is available for this role Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
Mar 28, 2024
Full time
A leading manufacturer of IoT technology for smart factories and buildings is looking for a Hardware Design Engineer in Nottingham. They design and manufacture smart-building sensor technology. Helping millions of businesses and consumers worldwide to connect their buildings and equipment to the network, enabling them to talk to applications, automatically and in real time. In business for over 60 years, they deliver over 4,000,000 products every year and their technology is used in millions of businesses and homes worldwide. As Hardware Design Engineer, your responsibilities will include: Taking primary responsibility for designing, creating and maintaining product circuit & schematic capture (in accordance with specifications) Liaising with external contractors to ensure a full and proper flow of relevant information Reporting completed and ongoing tasks to line manager on regular basis Maintaining documentation of activities, as appropriate Working closely with manufacturing operations to ensure seamless transition of data to finished assembly Working closely with the purchasing function in terms of right first-time, cost-effective component selection and approval Communicating effectively with clients, colleagues, suppliers and contractors at all times Assisting with product VV&T, where required Supporting production with fault finding when products have failed functional testing, when required We're looking for a Hardware Design Engineer with the following: BEng / BSc Engineering Degree with a grade of 2.1 or above and relevant experience Extensive previous experience of designing electronics Proficient in Schematic Capture/PCB layout CAD packages such as Altium Designer Strong understanding of power supply, analog and digital design Familiarity with wireless communications: Wi-Fi, LTE and IoT Protocols Familiarity with communication protocols: I2C, SPI, UART Good level of capability in Microsoft Office To apply for this role as Hardware Design Engineer, please click apply online and upload an updated copy of your CV. Please note: no visa sponsorship is available for this role Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for a Senior Windows Server Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will lead on Microsoft Active Directory and Windows Server infrastructure operations and service delivery. Work with the Architecture Team as a technical lead specialist on Microsoft Active Directory and Windows Server-related projects, operations and service delivery. Contribute to Active Directory and Windows Server estate-related change management, continuous improvement and governance processes. What you'll need to succeed: Proven track record in a similar role supporting and maintaining Microsoft AD and Server environments with 300+ server VM?s on VMware vSphere. Advanced knowledge of Active Directory infrastructure design, delivery, management Strong Azure Active Directory management and administration Expert knowledge in Group Policy management and administration Windows Server 2016, 2019 and SQL server administration Strong custom PowerShell scripting and automation Microsoft 365 services and Endpoint Manager Extensive virtualised infrastructure administration and networking experience Digital certificates and certificate management Ability to create and maintain technical and design documents Change management processes Project management and delivery Microsoft Windows Server 2016, 2019 and Azure certifications Working in ITIL environments, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: Please see attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 27, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This is a full-time permanent role, with hybrid working (at least two days in the office). You will be based at our office in Farringdon, London and will be required to travel to our office in Twickenham on Tuesdays for weekly team meetings. This role: We are recruiting for a Senior Windows Server Engineer to join the busy and dynamic Infrastructure Architecture Team. You will be joining at an interesting time in the growing team where you will be afforded the opportunity to make your mark on the Microsoft Active Directory and Server estate and ongoing transformation. You will lead on Microsoft Active Directory and Windows Server infrastructure operations and service delivery. Work with the Architecture Team as a technical lead specialist on Microsoft Active Directory and Windows Server-related projects, operations and service delivery. Contribute to Active Directory and Windows Server estate-related change management, continuous improvement and governance processes. What you'll need to succeed: Proven track record in a similar role supporting and maintaining Microsoft AD and Server environments with 300+ server VM?s on VMware vSphere. Advanced knowledge of Active Directory infrastructure design, delivery, management Strong Azure Active Directory management and administration Expert knowledge in Group Policy management and administration Windows Server 2016, 2019 and SQL server administration Strong custom PowerShell scripting and automation Microsoft 365 services and Endpoint Manager Extensive virtualised infrastructure administration and networking experience Digital certificates and certificate management Ability to create and maintain technical and design documents Change management processes Project management and delivery Microsoft Windows Server 2016, 2019 and Azure certifications Working in ITIL environments, preferably using ServiceNow To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interview dates: Please see attached job description and recruitment notes available for direct applicants. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your Role: Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks.Technical Product Managers (TPMs) are part of theProduct Management team that is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay services. Reporting to a Group Product Manager, Senior TPMs are responsible for delivering the product roadmap driving new products and features through the development process. They work closely with other Technical Product Managers to ensure roadmaps are clear, prioritized, achievable, and aligned with strategy. Senior TPMs reliably deliver large and complex initiatives often involving multiple teams. They also lead the early requirement discovery and analysis work normally associated with Product Managers and break them down into releases, epics, user stories, and acceptance criteria. They work closely with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs attend (often leading) daily stand-ups and other agile ceremonies, groom their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and manage key release activities including documentation and training. Your Job: Lead large more complex initiatives from roadmap to delivery with minimal support & guidancefrom Group Product Manager. Proven ability and successat presentingto the team, thebusiness, C-level, and customer stakeholders. Recognised for being highly collaborativewith excellent communication skills. Create, prioritize and communicate reliable roadmaps and related updates. Recognized as a go-to expert and leader within your product line Regularly assists in the hiring process, and mentoring/coaching of others as needed Responsible for delivery of components / features in alignment with strategy and the broader roadmap. Collaborate with Sales, Support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts. Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase. Identify and coordinate cross-component dependencies throughout the development process. Work with Engineering and other departments to actively remove obstacles blocking progress and ensure program is within schedule. Prioritize and groom their team(s) backlog. Attend daily stand-ups with your Product Manager and other TPMs in your product team. Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s). Share Scrum Mastering duties with other members of your team. Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards. Support Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities. Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform. Serve as primary product expert (functional, not technical) for the components for which you are responsible. About You: 6+ years of experience as a Technical Product Manager or product owner. Ability to communicate effectively with technical, business,and C-level executives. Strong requirement management skills (elicitation, analysis, use case modelling, workflow, documentation, etc.). Experience with Agile and Scrum development methodologies. Experience coaching/mentoring/training others Strong requirement elicitation, analysis, domain modelling, use case modelling, workflow design, and documentation skills. Degree in Engineering, Computer Science or related technical field. Ability to communicate effectively with both technical and non-technical individuals. Flexible and practical problem solver, able to work effectively in a growing organization. Experience with a SaaS, messaging, or enterprise software company and/or background in software engineering preferred. About Us: Global Relay is the leading provider of cloud-based archiving,information governance,surveillance, andeDiscoverysolutions tothe global financesector.We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness.We deliverourservices toover 20,000customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supportsemail, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more.Recently, we also launched a compliant messaging platform specifically for the finance industry. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London. Having established our dominance in the North American finance industry, we have been expandingour London operations to better serve our UK and EU customers. Our four-story EMEA headquarters on Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, andan Executive Briefing Centerfor customerforums and otherevents. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our leadership team. Receiving mentorship from seasoned technology and business professionals. And doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit . What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .
Mar 27, 2024
Full time
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. We encourage you to apply if your qualifications and experience are a good fit for any of our openings. Your Role: Global Relay delivers enterprise services to 23,000 customers in 90 countries, including 22 of the top 25 global banks.Technical Product Managers (TPMs) are part of theProduct Management team that is responsible for executing product strategy, prioritizing and aligning roadmaps, and for researching and defining enhancements and upgrades to Global Relay services. Reporting to a Group Product Manager, Senior TPMs are responsible for delivering the product roadmap driving new products and features through the development process. They work closely with other Technical Product Managers to ensure roadmaps are clear, prioritized, achievable, and aligned with strategy. Senior TPMs reliably deliver large and complex initiatives often involving multiple teams. They also lead the early requirement discovery and analysis work normally associated with Product Managers and break them down into releases, epics, user stories, and acceptance criteria. They work closely with their Team Leads, Architects, and UI/UX to ensure high quality designs are produced. TPMs attend (often leading) daily stand-ups and other agile ceremonies, groom their team's backlog, plan sprints, accept completed stories, monitor progress, report status, and manage key release activities including documentation and training. Your Job: Lead large more complex initiatives from roadmap to delivery with minimal support & guidancefrom Group Product Manager. Proven ability and successat presentingto the team, thebusiness, C-level, and customer stakeholders. Recognised for being highly collaborativewith excellent communication skills. Create, prioritize and communicate reliable roadmaps and related updates. Recognized as a go-to expert and leader within your product line Regularly assists in the hiring process, and mentoring/coaching of others as needed Responsible for delivery of components / features in alignment with strategy and the broader roadmap. Collaborate with Sales, Support, clients, and other TPMs to produce and manage their component's backlog and contribute to the product roadmap Translate product roadmap initiatives and feature requests into models, workflow diagrams, epics, user stories, acceptance criteria, and other suitable artifacts. Collaborate with other TPMs, Architects, UI/UX, and Team Leads to drive requirements through the design phase. Identify and coordinate cross-component dependencies throughout the development process. Work with Engineering and other departments to actively remove obstacles blocking progress and ensure program is within schedule. Prioritize and groom their team(s) backlog. Attend daily stand-ups with your Product Manager and other TPMs in your product team. Attend daily stand-ups, grooming, sprint planning, demos, retrospectives and other team meetings with your Agile team(s). Share Scrum Mastering duties with other members of your team. Create work estimates, track progress, and report status in the form of burn up/down charts and dashboards. Support Marketing, Sales, Provisioning, Professional Services, Technical Documentation, Training, and Technical Support throughout the release process with training, documentation, announcements, and other release activities. Understand the design, business logic, and technical architecture of their platform components and how those components interact with the rest of the platform. Serve as primary product expert (functional, not technical) for the components for which you are responsible. About You: 6+ years of experience as a Technical Product Manager or product owner. Ability to communicate effectively with technical, business,and C-level executives. Strong requirement management skills (elicitation, analysis, use case modelling, workflow, documentation, etc.). Experience with Agile and Scrum development methodologies. Experience coaching/mentoring/training others Strong requirement elicitation, analysis, domain modelling, use case modelling, workflow design, and documentation skills. Degree in Engineering, Computer Science or related technical field. Ability to communicate effectively with both technical and non-technical individuals. Flexible and practical problem solver, able to work effectively in a growing organization. Experience with a SaaS, messaging, or enterprise software company and/or background in software engineering preferred. About Us: Global Relay is the leading provider of cloud-based archiving,information governance,surveillance, andeDiscoverysolutions tothe global financesector.We help financial services firms preserve and supervise their communications data for regulatory compliance, risk mitigation, and litigation readiness.We deliverourservices toover 20,000customers in 90 countries, including 22 of the top 25 global banks. Our market-leading archiving service supportsemail, instant messaging, text, market data chat, social media, enterprise social networking, voice, trade data, websites, and more.Recently, we also launched a compliant messaging platform specifically for the finance industry. We've won major awards for our growth, management, and culture - including the Deloitte Fast 50 Leadership Award, Canada's 10 Most Admired Corporate Cultures, and the Deloitte-sponsored Canada's Best Managed Companies awards. Our Global Operations & Development Center is located in Vancouver, BC, Canada. In addition, we have offices in six other cities across the world, including major financial centers like New York, Chicago, and London. Having established our dominance in the North American finance industry, we have been expandingour London operations to better serve our UK and EU customers. Our four-story EMEA headquarters on Cannon Street (near St. Paul's Cathedral) features state-of-the-art amenities, a spectacular view of the city, andan Executive Briefing Centerfor customerforums and otherevents. We provide fantastic opportunities to individuals passionate about business and technology. These opportunities include working alongside members of our leadership team. Receiving mentorship from seasoned technology and business professionals. And doing business with the world's largest, most influential banks and enterprise organizations. To learn more about our business, culture, and community involvement, visit . What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home. To learn more about our business, culture, and community involvement, visit .
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
Mar 27, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from 25,000 - 45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)
IT Support Team Leader Northampton Based with Home Working Salary up to £28,000 per annum About our Client Our Client is a multi-award-winning business that specialises in employee wellness. They employ over 1,000 people and grow heavily through acquisition. Last year, they acquired their biggest competitor which has virtually doubled the size of their operation. The next 12 months will consist of really exciting projects and growth! About this role Due to their recent company acquisition, our Clients workforce has virtually doubled in size which has massively increased the demand for Technical Support across the business. Our Client is expanding its IT Support Team based from their Northampton offices to ensure demand can be met. Our Client is looking to appoint an IT Technician who can provide leadership duties to the IT Team. This role will report to the IT Operations Manager with the aim of taking on some of his responsibilities. This is the perfect position for either an IT Technician with previous Team Leadership experience or an IT Technician who's hungry to progress into a more senior position. The Support Team is fairly self-sufficient, so the leadership aspect of this role will not take up your entire day. It'll still be a hands-on role, so you can enjoy support such as Teams Administration, Exchange Server & Quarantine, Anti-Virus Management, Hardware Builds/Repairs, and Network Repairs. The Team Leadership aspect of this role will involve: Monitoring the Freshdesk Ticket queue, checking who is dealing with certain tickets Allocating tickets to the team and analysing trends amongst support tickets Hand-holding the team with difficult tickets, working with them to grade certain tickets Looking at the call stats for the Support Team, ensuring that the team's stats are equal and resolving any differences in stats Boosting morale within the team during busy periods, supporting the team with personal issues What are we looking for? 1+ years' experience in IT Support Previous leadership experience and/or a real desire to progress into a Leadership role A techie individual with a real passion for IT. Someone who's always eager to learn and grow IT Related Certifications, such as the CompTIA+, MCP/MCSA, Level 3 IT Diploma etc Excellent team player who can fit in well to the culture of the IT Team Happiness to be based from the Northampton office as well as some home working once settled Finally What's in it for you? This is the ideal opportunity for an IT Technician looking to progress. This role is a nice blend of technical and leadership. You'll get access to a lot of training and development opportunities, with the team often bouncing and sharing ideas with each other. The team size is circa 7, with a common interest amongst the team being all things IT.
Mar 27, 2024
Full time
IT Support Team Leader Northampton Based with Home Working Salary up to £28,000 per annum About our Client Our Client is a multi-award-winning business that specialises in employee wellness. They employ over 1,000 people and grow heavily through acquisition. Last year, they acquired their biggest competitor which has virtually doubled the size of their operation. The next 12 months will consist of really exciting projects and growth! About this role Due to their recent company acquisition, our Clients workforce has virtually doubled in size which has massively increased the demand for Technical Support across the business. Our Client is expanding its IT Support Team based from their Northampton offices to ensure demand can be met. Our Client is looking to appoint an IT Technician who can provide leadership duties to the IT Team. This role will report to the IT Operations Manager with the aim of taking on some of his responsibilities. This is the perfect position for either an IT Technician with previous Team Leadership experience or an IT Technician who's hungry to progress into a more senior position. The Support Team is fairly self-sufficient, so the leadership aspect of this role will not take up your entire day. It'll still be a hands-on role, so you can enjoy support such as Teams Administration, Exchange Server & Quarantine, Anti-Virus Management, Hardware Builds/Repairs, and Network Repairs. The Team Leadership aspect of this role will involve: Monitoring the Freshdesk Ticket queue, checking who is dealing with certain tickets Allocating tickets to the team and analysing trends amongst support tickets Hand-holding the team with difficult tickets, working with them to grade certain tickets Looking at the call stats for the Support Team, ensuring that the team's stats are equal and resolving any differences in stats Boosting morale within the team during busy periods, supporting the team with personal issues What are we looking for? 1+ years' experience in IT Support Previous leadership experience and/or a real desire to progress into a Leadership role A techie individual with a real passion for IT. Someone who's always eager to learn and grow IT Related Certifications, such as the CompTIA+, MCP/MCSA, Level 3 IT Diploma etc Excellent team player who can fit in well to the culture of the IT Team Happiness to be based from the Northampton office as well as some home working once settled Finally What's in it for you? This is the ideal opportunity for an IT Technician looking to progress. This role is a nice blend of technical and leadership. You'll get access to a lot of training and development opportunities, with the team often bouncing and sharing ideas with each other. The team size is circa 7, with a common interest amongst the team being all things IT.
About Wessex Internet Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to over 10,000 homes in the New Forest with connections set for early 2024. Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for. As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision. About the Role We are looking for an ambitious NOC Manager to lead our Network Operations team based at our Blandford Headquarters, 40 minutes north of Bournemouth. The successful candidate will have a background in network operations, preferably within an ISP environment and have experience managing technical customer support teams. Wessex Internet is passionate about providing best in class customer experience and we see the response to technical and network issues as central to delivering on that promise. Reporting directly to the CTO this role will be responsible for defining the professional approach to network operations as we grow and leading the team to improve our systems and processes to provide an ever-better service in an ever more efficient manner. The successful candidate will undergo a structured induction and agree a probationary training plan. At Wessex we're proud to offer on-going development and career opportunities. Responsibilities Responsible for company's NOC teams ensuring effective management of staff and performance Development and enrichment of processes and procedures Setting operational network KPI's and personnel targets with the CTO and ensuring those KPI's and targets are met Identify and act on opportunities for continual improvement to incident response and technical network support Developing operational process and procedures as new technology is brought online. Oversee the monitoring, management and response to alarms and incidents across the network, including ensuring appropriate customer updates are provided in line with SLAs and Targets Pro-active and Re-active management of 3rd party network providers Manage technical aspect of enterprise customer on boarding, in-life management Identify and feedback on issues/challenges which may hinder the team's progress Ensure team work is undertaken in a safe manner and that any opportunities for improvement to Health and Safety practices are agreed with the H&S Manager Developing existing Network management and ticketing tools on a continuous improvement basis Performance management of the network utilising existing tools to provide detailed reports Requirements Previous experience as NOC Manager or demonstrable technical team management experience Confidence to support positive working culture and uphold Wessex Internet Values Knowledge and experience of dealing with data and connectivity products & Services Accustomed to working in a multi-vendor environment Ability to work in a dynamic and fast paced environment A full UK driving license Advantageous to the role: Network and security qualifications Exposure to ITIL or eTOM frameworks Change Management experience Benefits 25 days of annual leave The option to buy or sell an additional 5 days holiday Enhanced Family Pay Private Medical Insurance Life Assurance Income Protection Cycle to Work Scheme Tech Scheme Opportunities to progress your career - we're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential Regular social events 75% discount to Wessex Internet package Salary: £45,000 to £55,000 DOE % bonus Hours: 40 hours per week, Monday - Friday in the office +OOH Rota Location: Office Based, Nr Blandford Forum, Dorset? Holiday: 25 days plus bank holidays?
Mar 26, 2024
Full time
About Wessex Internet Wessex Internet, a dynamic and rapidly expanding Internet Provider in the South West and revolutionising full fibre broadband deployment in rural areas. Committed to delivering lightning-fast broadband to thousands in the countryside, we design, build, and manage our own cutting-edge FTTP network. We are delighted to be expanding our Network to over 10,000 homes in the New Forest with connections set for early 2024. Recipient of multiple awards, including Overall Fibre Provider of The Year 2023, Wessex Internet has doubled in size over the last 18 months. Despite our rapid growth, we prioritize maintaining excellent customer service and invest in staff development. Our commitment to creating a great workplace earned us a finalist spot in the 2023 UK Fibre Awards for the Best Company to Work for. As part of our vision to enhance the broadband experience, we are actively recruiting individuals to join our innovative team. Wessex Internet fosters a collaborative environment where each contribution is valued, providing ample opportunities for personal and professional growth. If you're passionate about transforming the broadband landscape and being part of an award-winning company at the forefront of the industry, Wessex Internet is the place for you! Join us in this exciting time as we continue to shape the future of internet provision. About the Role We are looking for an ambitious NOC Manager to lead our Network Operations team based at our Blandford Headquarters, 40 minutes north of Bournemouth. The successful candidate will have a background in network operations, preferably within an ISP environment and have experience managing technical customer support teams. Wessex Internet is passionate about providing best in class customer experience and we see the response to technical and network issues as central to delivering on that promise. Reporting directly to the CTO this role will be responsible for defining the professional approach to network operations as we grow and leading the team to improve our systems and processes to provide an ever-better service in an ever more efficient manner. The successful candidate will undergo a structured induction and agree a probationary training plan. At Wessex we're proud to offer on-going development and career opportunities. Responsibilities Responsible for company's NOC teams ensuring effective management of staff and performance Development and enrichment of processes and procedures Setting operational network KPI's and personnel targets with the CTO and ensuring those KPI's and targets are met Identify and act on opportunities for continual improvement to incident response and technical network support Developing operational process and procedures as new technology is brought online. Oversee the monitoring, management and response to alarms and incidents across the network, including ensuring appropriate customer updates are provided in line with SLAs and Targets Pro-active and Re-active management of 3rd party network providers Manage technical aspect of enterprise customer on boarding, in-life management Identify and feedback on issues/challenges which may hinder the team's progress Ensure team work is undertaken in a safe manner and that any opportunities for improvement to Health and Safety practices are agreed with the H&S Manager Developing existing Network management and ticketing tools on a continuous improvement basis Performance management of the network utilising existing tools to provide detailed reports Requirements Previous experience as NOC Manager or demonstrable technical team management experience Confidence to support positive working culture and uphold Wessex Internet Values Knowledge and experience of dealing with data and connectivity products & Services Accustomed to working in a multi-vendor environment Ability to work in a dynamic and fast paced environment A full UK driving license Advantageous to the role: Network and security qualifications Exposure to ITIL or eTOM frameworks Change Management experience Benefits 25 days of annual leave The option to buy or sell an additional 5 days holiday Enhanced Family Pay Private Medical Insurance Life Assurance Income Protection Cycle to Work Scheme Tech Scheme Opportunities to progress your career - we're a young, fast-growing business that is proud of our team of homegrown specialists. Whether you want to step up to lead a team, or expand your skills in a new area, we'll help you reach your potential Regular social events 75% discount to Wessex Internet package Salary: £45,000 to £55,000 DOE % bonus Hours: 40 hours per week, Monday - Friday in the office +OOH Rota Location: Office Based, Nr Blandford Forum, Dorset? Holiday: 25 days plus bank holidays?
Circle Recruitment
Newcastle Upon Tyne, Tyne And Wear
SOC Security Analyst - Hybrid. Office based in Newcastle £28k - £35k moving to 15% shift bonus (£40k plus bens, and training) This is a very exciting opportunity for a skilled IT Professional with a passion and drive for cyber to make that first break into a permanent, fulltime cyber role! You'll ideally have 2 or 3 years in a customer driven IT environment, possibly in infrastructure, networking, advanced desktop (T2), or even development. Perhaps even a technical degree. The MOST IMPORTANT thing we are looking for is evidence of personal study, use of free online resources (Like Hack the Box, Or Try Hack Me), home lab builds, You'll be part of a great new operation, with the world (SOC) as your oyster. It'll be a chance to work with a very skilled manager, getting hands on guidance, growth and certificates that will change the course of your career. Once up and running, the role requires 5 days a month in the Newcastle Office, with the rest being home based. There are some evening shifts after training (around June) for which you'll be bonused. Initially the role will be daytimes ONLY, and hybrid at home and in the office while you're getting trained up. You'll grow to deliver responsibilities including: Develop new detection rules for SIEM. Analyse alerts from EDR and SIEM for potential incidents. Monitor the team mailbox for incoming requests. Conduct incident response activities to minimise the impact for customers. Proactively understand and hunt for threats and risks. Onboard new data for customers to the SIEM. Requirements: Curious mindset with a keen eye for details in event/alert analysis. Strong communication skills for effective team and customer engagement is essential. Technical foundation in technology/computing demonstrated through certifications or experience. Self-driven approach in a fast-paced, evolving cyber threat environment. Desirable: Experience in SOC or IT support/infrastructure roles Familiarity with SIEM, EDR, or Vulnerability Scanning tools. Proficiency in at least one programming language. Experience with public cloud. Formal certifications in the field of cyber security. Benefits: Competitive package (£35k + 15% shift bonus = £40K) Training provided from day one Hybrid working policy State-of-the-art city center office location Excellent team culture Clear progression routes Exposure to both offensive and defensive security operations Empowerment to defend customers without the traditional tiered escalation model How to Apply: Seize the opportunity to shape the future of cybersecurity! Apply today by sending your details to at and feel free to connect on LinkedIn.Due to the volume of overseas applicants, we can only consider invitations from eligible UK candidates. Thank you for considering the next step in your cybersecurity journey with us! Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Mar 26, 2024
Full time
SOC Security Analyst - Hybrid. Office based in Newcastle £28k - £35k moving to 15% shift bonus (£40k plus bens, and training) This is a very exciting opportunity for a skilled IT Professional with a passion and drive for cyber to make that first break into a permanent, fulltime cyber role! You'll ideally have 2 or 3 years in a customer driven IT environment, possibly in infrastructure, networking, advanced desktop (T2), or even development. Perhaps even a technical degree. The MOST IMPORTANT thing we are looking for is evidence of personal study, use of free online resources (Like Hack the Box, Or Try Hack Me), home lab builds, You'll be part of a great new operation, with the world (SOC) as your oyster. It'll be a chance to work with a very skilled manager, getting hands on guidance, growth and certificates that will change the course of your career. Once up and running, the role requires 5 days a month in the Newcastle Office, with the rest being home based. There are some evening shifts after training (around June) for which you'll be bonused. Initially the role will be daytimes ONLY, and hybrid at home and in the office while you're getting trained up. You'll grow to deliver responsibilities including: Develop new detection rules for SIEM. Analyse alerts from EDR and SIEM for potential incidents. Monitor the team mailbox for incoming requests. Conduct incident response activities to minimise the impact for customers. Proactively understand and hunt for threats and risks. Onboard new data for customers to the SIEM. Requirements: Curious mindset with a keen eye for details in event/alert analysis. Strong communication skills for effective team and customer engagement is essential. Technical foundation in technology/computing demonstrated through certifications or experience. Self-driven approach in a fast-paced, evolving cyber threat environment. Desirable: Experience in SOC or IT support/infrastructure roles Familiarity with SIEM, EDR, or Vulnerability Scanning tools. Proficiency in at least one programming language. Experience with public cloud. Formal certifications in the field of cyber security. Benefits: Competitive package (£35k + 15% shift bonus = £40K) Training provided from day one Hybrid working policy State-of-the-art city center office location Excellent team culture Clear progression routes Exposure to both offensive and defensive security operations Empowerment to defend customers without the traditional tiered escalation model How to Apply: Seize the opportunity to shape the future of cybersecurity! Apply today by sending your details to at and feel free to connect on LinkedIn.Due to the volume of overseas applicants, we can only consider invitations from eligible UK candidates. Thank you for considering the next step in your cybersecurity journey with us! Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Ambitious Resources is delighted to represent a client in their search for a dedicated and skilled Helpdesk Network / System Engineer. This crucial role involves supporting users, networks, and systems with a primary focus on operations within the UK and Germany. The selected candidate will report directly to the European Regional IT Manager and will be a pivotal figure in ensuring the efficient operation, utilisation, and support of the information and communications technology infrastructure. This position offers a unique opportunity to contribute to both local and corporate IT strategies. Why You Should Apply: Our client offers an extensive range of benefits designed to support your professional development, personal well-being, and their commitment to social responsibility. Here s what you can look forward to: Family and Lifestyle Benefits: 25 days of annual leave plus eight public holidays. Eligibility for the Profit Share Scheme. Life Assurance covering three times your salary. Recognition through long service awards and a festive season bonus. Flexible working options and an early finish every Friday. Complimentary unlimited hot drinks on-site. Health and Wellbeing: A Cash Plan for everyday healthcare costs. Access to the MProve Yourself Wellbeing Support App. A free and confidential Employee Assistance Programme. Cost Saving and Discount Schemes: Savings and discounts on Microsoft Office products. Solutions for the Future: A 3% Pension Salary Sacrifice Contribution Option and the opportunity to opt into a financial advice service. Social Responsibility: Active involvement in charitable events throughout the year. Support for local causes, including school events, animal charities, food banks, and homeless charities. Role and Responsibilities: Key Responsibilities: Oversee IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate potential IT security threats to management and coordinate with the global IT Security team. Manage the selection, purchase, installation, and maintenance of approved IT hardware and software. Administer upgrades for Microsoft and third-party applications, prioritising efficiency and security. Provide reliable helpdesk services, addressing IT queries and issues promptly. Ensure strict software licensing compliance and effective management of all IT assets. Offer both remote and onsite IT support, including global coordination within the organisation. Knowledge & Abilities Required: Expertise in Microsoft Windows Enterprise technologies and familiarity with ERP systems. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various SAN solutions. Proficiency in network administration, including experience with Cisco or Aruba Switches, and enterprise Wi-Fi. Strong knowledge of VMWare, Active Directory, and Microsoft Teams Phone Systems. Exceptional communication skills and a relevant degree or equivalent qualification. Project management experience, with PMP or similar certifications being beneficial. Other Requirements: Outstanding communication and coordination skills. A team-oriented approach with a service-focused mindset. Attention to detail, patience, and proactive problem-solving abilities. A positive attitude, a passion for work, and a commitment to professional confidentiality. This role not only offers the challenge of enhancing and developing a vital IT infrastructure but also comes with a comprehensive benefits package and the opportunity to contribute to meaningful causes. If you're keen to make a significant impact in a role that promises both professional and personal growth, we invite you to apply.
Mar 25, 2024
Full time
Ambitious Resources is delighted to represent a client in their search for a dedicated and skilled Helpdesk Network / System Engineer. This crucial role involves supporting users, networks, and systems with a primary focus on operations within the UK and Germany. The selected candidate will report directly to the European Regional IT Manager and will be a pivotal figure in ensuring the efficient operation, utilisation, and support of the information and communications technology infrastructure. This position offers a unique opportunity to contribute to both local and corporate IT strategies. Why You Should Apply: Our client offers an extensive range of benefits designed to support your professional development, personal well-being, and their commitment to social responsibility. Here s what you can look forward to: Family and Lifestyle Benefits: 25 days of annual leave plus eight public holidays. Eligibility for the Profit Share Scheme. Life Assurance covering three times your salary. Recognition through long service awards and a festive season bonus. Flexible working options and an early finish every Friday. Complimentary unlimited hot drinks on-site. Health and Wellbeing: A Cash Plan for everyday healthcare costs. Access to the MProve Yourself Wellbeing Support App. A free and confidential Employee Assistance Programme. Cost Saving and Discount Schemes: Savings and discounts on Microsoft Office products. Solutions for the Future: A 3% Pension Salary Sacrifice Contribution Option and the opportunity to opt into a financial advice service. Social Responsibility: Active involvement in charitable events throughout the year. Support for local causes, including school events, animal charities, food banks, and homeless charities. Role and Responsibilities: Key Responsibilities: Oversee IT systems and network infrastructure in the UK and Germany, ensuring alignment with corporate IT standards. Communicate potential IT security threats to management and coordinate with the global IT Security team. Manage the selection, purchase, installation, and maintenance of approved IT hardware and software. Administer upgrades for Microsoft and third-party applications, prioritising efficiency and security. Provide reliable helpdesk services, addressing IT queries and issues promptly. Ensure strict software licensing compliance and effective management of all IT assets. Offer both remote and onsite IT support, including global coordination within the organisation. Knowledge & Abilities Required: Expertise in Microsoft Windows Enterprise technologies and familiarity with ERP systems. Experience with Rubrik Backup, Citrix, Ivanti management suite, and various SAN solutions. Proficiency in network administration, including experience with Cisco or Aruba Switches, and enterprise Wi-Fi. Strong knowledge of VMWare, Active Directory, and Microsoft Teams Phone Systems. Exceptional communication skills and a relevant degree or equivalent qualification. Project management experience, with PMP or similar certifications being beneficial. Other Requirements: Outstanding communication and coordination skills. A team-oriented approach with a service-focused mindset. Attention to detail, patience, and proactive problem-solving abilities. A positive attitude, a passion for work, and a commitment to professional confidentiality. This role not only offers the challenge of enhancing and developing a vital IT infrastructure but also comes with a comprehensive benefits package and the opportunity to contribute to meaningful causes. If you're keen to make a significant impact in a role that promises both professional and personal growth, we invite you to apply.
Metropolitan Thames Valley
Nottingham, Nottinghamshire
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. Salary: 34,070 - 35,863 This role: To provide end user 2nd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI?s and to be an active escalation point for 1st line engineers. This is an Out of Hours role, so you must be proactive and also be comfortable working shifts on a rota basis. Coverage is from 7am to 9pm Monday to Friday and Saturdays 9am to 5pm. This role will be based in Beeston, Nottingham. What you'll need to succeed: With the Service Control Manager and the ICT Infrastructure Team, ensure the delivery of day to day ICT support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony and mobile devices. Undertake routine daily checks and maintenance and act as the 2nd line escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users. Front-end support includes thin clients, PCs, laptops, smart phones and tablets; VOIP telephony, MFDs; Video Conferencing/Skype meetings and various applications in addition to MS Office. Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd line Service Desk Analyst. Contribute to the maintenance and documentation of the infrastructure estate: records of ICT builds, hardware, licences, systems configurations, systems and processes. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Liaise with hardware and software suppliers and service providers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Mar 25, 2024
Full time
About Us: Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. Salary: 34,070 - 35,863 This role: To provide end user 2nd line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPI?s and to be an active escalation point for 1st line engineers. This is an Out of Hours role, so you must be proactive and also be comfortable working shifts on a rota basis. Coverage is from 7am to 9pm Monday to Friday and Saturdays 9am to 5pm. This role will be based in Beeston, Nottingham. What you'll need to succeed: With the Service Control Manager and the ICT Infrastructure Team, ensure the delivery of day to day ICT support to the organisation?s users, covering servers, network, applications, desktops, laptops, telephony and mobile devices. Undertake routine daily checks and maintenance and act as the 2nd line escalation point of contact in resolving user and technical issues. Proactively undertake the day to day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users. Front-end support includes thin clients, PCs, laptops, smart phones and tablets; VOIP telephony, MFDs; Video Conferencing/Skype meetings and various applications in addition to MS Office. Maintain a pro-active role in monitoring all requests, incidents and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 2nd line tickets and activities, and taking on tickets escalated by the 1st line helpdesk. Escalate when necessary to the 3rd line Service Desk Analyst. Contribute to the maintenance and documentation of the infrastructure estate: records of ICT builds, hardware, licences, systems configurations, systems and processes. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Liaise with hardware and software suppliers and service providers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Please note :- we do not currently offer visa sponsorship. What?s in it for you? Our benefits include:- 28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ?Beliefs day? once a year to have an extra a day off Enhanced pension with matched contributions of up to 9% Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit ? interest free loan to help with rental deposits Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring programme and apprenticeships We are committed to the wellbeing of our colleagues and support this as an organisation About us Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ?Serving people better every day? to educate, support and develop all of our diverse employees and the communities that we serve. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other?s wellbeing. Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Technical Project Manager (HV/LV Systems) Location: Thame, Oxfordshire (hybrid) Salary: up to £85,000 About the job Head office - Thame, Oxfordshire Work locations - across the UK, with a focus on South East and Midlands regions Job Purpose We seek an experienced, talented, and focused technical Project Manager to join our partners dynamic team currently delivering installation, maintenance, and product support services for LV and HV assets across the UK. Job Context You will work as part of a highly skilled Engineering division supporting all aspects of LV and HV services to our clients and customers. As part of our team, you will support your peers in the delivery of all scheduled works, providing support and ensuring the functions of team's systems, planning / maintaining training, and selection of tools and equipment. You will support and maintain our agile methodologies, resolving scheduling clashes or queries, support open and free flowing communications and to lead projects when required. The ideal candidate will have a background in the UK electrical services industry, covering HV or LV works across sectors including private HV networks, DNO's, IDNO's or ICP's. Private networks will be a key focus of this role and therefore a strong technical knowledge of private networks is essential. The role will support projects and maintenance type tasks through from sales into delivery under the strategic direction of the Operations manager and the Head of department. Job Dimensions You will be working with a team of skilled LV/HV Engineers, SAP's, managers and supporting staff across all aspects of the HV industry. The role is a balance of home based, site visits and working from one of our offices. Depending on operational work and site requirements, additional hours will be required to ensure managerial support is provided throughout the range of a flexible working week. Key Accountabilities These will include: Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal stakeholders. Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety and control over costs. Support staff to ensure each person can achieve their potential and lines of communication remain open and strong. Develop new sales opportunities whilst meeting customer expectations throughout the delivery and management of projects and programmes. Support the team in managing customer communications, expectations, and future opportunities. Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies. Oversee the handovers from sales through to delivery and invoicing. Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank. Management of the departments order book utilising agile efficient methods. Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required. Support Engineering team with H&S documents, job packs and programmes as required. Carry out site audits and attend customer meetings. Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics and travel arrangements. Manage commercial requirements for individual projects, frameworks and applicable T&C. Supporting out of hours calls as required and management of call rota. Minimum Qualifications, Knowledge and Experience: Experience in delivering efficient and effective services to customers whether on site or at a planning stage from an office environment. Proven track record of experience in the Electrical and/or distribution Industry (HV and LV). Experience in managing teams and individuals, mentoring, and evaluating skills. Good knowledge of LV/HV engineering, outage planning, SAP duties, construction planning, site management and logistics. Computer literate - skilled in all of MS office, MS Project Technically qualified with a BTEC, C&G, HNC in engineering, project management or similar fields. Full driver's License, willingness to travel as required to support team and individuals. Desirable: Good knowledge of H&S and its practical implications. Training - Project management, Agile, ISO9001, ISO45001, NEBOSH, SMSTS Assist in the delivery of work as overtime or time in lieu. If interested, please send across an updated CV.
Mar 24, 2024
Full time
Technical Project Manager (HV/LV Systems) Location: Thame, Oxfordshire (hybrid) Salary: up to £85,000 About the job Head office - Thame, Oxfordshire Work locations - across the UK, with a focus on South East and Midlands regions Job Purpose We seek an experienced, talented, and focused technical Project Manager to join our partners dynamic team currently delivering installation, maintenance, and product support services for LV and HV assets across the UK. Job Context You will work as part of a highly skilled Engineering division supporting all aspects of LV and HV services to our clients and customers. As part of our team, you will support your peers in the delivery of all scheduled works, providing support and ensuring the functions of team's systems, planning / maintaining training, and selection of tools and equipment. You will support and maintain our agile methodologies, resolving scheduling clashes or queries, support open and free flowing communications and to lead projects when required. The ideal candidate will have a background in the UK electrical services industry, covering HV or LV works across sectors including private HV networks, DNO's, IDNO's or ICP's. Private networks will be a key focus of this role and therefore a strong technical knowledge of private networks is essential. The role will support projects and maintenance type tasks through from sales into delivery under the strategic direction of the Operations manager and the Head of department. Job Dimensions You will be working with a team of skilled LV/HV Engineers, SAP's, managers and supporting staff across all aspects of the HV industry. The role is a balance of home based, site visits and working from one of our offices. Depending on operational work and site requirements, additional hours will be required to ensure managerial support is provided throughout the range of a flexible working week. Key Accountabilities These will include: Driving growth of our UK Energy Services business, through supporting all aspects of delivery order book management, through to Programme completion, working closely with a wide range of internal stakeholders. Manage multi-disciplined teams, and individuals, ensuring all work is planned to the highest standard whilst managing compliance, quality, safety and control over costs. Support staff to ensure each person can achieve their potential and lines of communication remain open and strong. Develop new sales opportunities whilst meeting customer expectations throughout the delivery and management of projects and programmes. Support the team in managing customer communications, expectations, and future opportunities. Manage the application of scheduling, coordinate site work, and logistics, with a range of engineers, sub-contractors, and utility companies. Oversee the handovers from sales through to delivery and invoicing. Ensure work programme is efficiently utilised, supporting the delivery team through having the right skills and availability within the engineering team to deliver the order book/ work bank. Management of the departments order book utilising agile efficient methods. Oversee customer and subcontractor relationships attending meetings both in Thame and at customer premises where required. Support Engineering team with H&S documents, job packs and programmes as required. Carry out site audits and attend customer meetings. Ensure project and programmes are managed successfully - scheduling, job costing, material purchases and specifications, logistics and travel arrangements. Manage commercial requirements for individual projects, frameworks and applicable T&C. Supporting out of hours calls as required and management of call rota. Minimum Qualifications, Knowledge and Experience: Experience in delivering efficient and effective services to customers whether on site or at a planning stage from an office environment. Proven track record of experience in the Electrical and/or distribution Industry (HV and LV). Experience in managing teams and individuals, mentoring, and evaluating skills. Good knowledge of LV/HV engineering, outage planning, SAP duties, construction planning, site management and logistics. Computer literate - skilled in all of MS office, MS Project Technically qualified with a BTEC, C&G, HNC in engineering, project management or similar fields. Full driver's License, willingness to travel as required to support team and individuals. Desirable: Good knowledge of H&S and its practical implications. Training - Project management, Agile, ISO9001, ISO45001, NEBOSH, SMSTS Assist in the delivery of work as overtime or time in lieu. If interested, please send across an updated CV.
Leading on Microsoft Active Directory and Windows Server infrastructure operations and service delivery. You will work with the Architecture Team as technical lead specialist on Microsoft Active Directory and Windows Server related projects, operations and service delivery. You also contribute to Active Directory and Windows Server estate related change management, continuous improvement and governance processes. Client Details A well known housing association with over 60,000 homes in London and the South East. Description Extensive experience of managing 300+ server VM's in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID. Advanced knowledge of Active Directory infrastructure design, delivery, management Strong Azure Active Directory management and administration Expert knowledge in Group Policy management and administration Windows Server 2016, 2019 and SQL server administration Strong custom PowerShell scripting and automation Microsoft 365 services and Endpoint Manager Extensive virtualised infrastructure administration and networking experience Digital certificates and certificate management Ability to create and maintain technical and design documents Change management processes Project management and delivery Profile o Microsoft Windows Server 2016, 2019 and Azure certifications. o Strong SCCM administration experience. o Strong experience of discovery, planning, delivery and upgrades of server environments for multi-tier applications. o Strong experience of PowerShell/scripting. o Experience of Microsoft volume licensing. o Working in ITIL environments, preferably using ServiceNow o Experience of Microsoft volume licensing. Job Offer 'Belief day' to be taken at a time of your choosing 2 paid voluntary days to support your community Flexibility to buy and sell 5 days leave each year Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs Enhanced pension with matched contributions up to a maximum of 9% contribution
Mar 23, 2024
Full time
Leading on Microsoft Active Directory and Windows Server infrastructure operations and service delivery. You will work with the Architecture Team as technical lead specialist on Microsoft Active Directory and Windows Server related projects, operations and service delivery. You also contribute to Active Directory and Windows Server estate related change management, continuous improvement and governance processes. Client Details A well known housing association with over 60,000 homes in London and the South East. Description Extensive experience of managing 300+ server VM's in a VMware vSphere and MS Active Directory domain environment, synchronised with Azure AD/Entra ID. Advanced knowledge of Active Directory infrastructure design, delivery, management Strong Azure Active Directory management and administration Expert knowledge in Group Policy management and administration Windows Server 2016, 2019 and SQL server administration Strong custom PowerShell scripting and automation Microsoft 365 services and Endpoint Manager Extensive virtualised infrastructure administration and networking experience Digital certificates and certificate management Ability to create and maintain technical and design documents Change management processes Project management and delivery Profile o Microsoft Windows Server 2016, 2019 and Azure certifications. o Strong SCCM administration experience. o Strong experience of discovery, planning, delivery and upgrades of server environments for multi-tier applications. o Strong experience of PowerShell/scripting. o Experience of Microsoft volume licensing. o Working in ITIL environments, preferably using ServiceNow o Experience of Microsoft volume licensing. Job Offer 'Belief day' to be taken at a time of your choosing 2 paid voluntary days to support your community Flexibility to buy and sell 5 days leave each year Life assurance cover 3 x your salary Health cash plan scheme for your everyday healthcare needs Enhanced pension with matched contributions up to a maximum of 9% contribution
Site Reliability Engineer (SRE), CDO Technology (fixed term for 12 months) page is loaded Site Reliability Engineer (SRE), CDO Technology (fixed term for 12 months) Apply locations London, Warwick Court time type Full time posted on Posted 2 Days Ago job requisition id 65225 There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premierassetmanagerfocused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Summary: We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) to join our CDO Technology Group. As an SRE, you will play a crucial role in ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, which supports a range of data platforms, applications , and services. You will collaborate closely with development teams to implement and maintain reliable and scalable systems while adhering to industry best practices and security standards. Responsibilities: Availability: Proactively monitor and proactively identify potential issues that could impact the availability of our systems. Implement and maintain automated alerting mechanisms to notify the appropriate parties of potential outages or performance degradation. Collaborate with development teams to design and implement solutions that enhance system resilience and reduce downtime. Latency: Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure. Implement performance optimization techniques and tools to improve the overall responsiveness of our systems. Work with development teams to ensure that new features and code changes do not introduce performance regressions. Performance: Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems. Identify performance trends and anomalies that may indicate potential issues or areas for improvement. Recommend and implement performance optimization strategies to enhance the overall efficiency of our systems. Efficiency: Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure. Identify and implement cost-effective solutions to improve the efficiency of our IT operations. Collaborate with development teams to optimize resource allocation for new applications and services. Release Management: Participate in the release planning process to ensure that software releases are conducted smoothly and without disruptions. Develop and implement automated deployment and rollback procedures to mitigate risks associated with software updates. Monitor the performance of new releases and address any issues that arise promptly. Monitoring: Design, implement, and maintain a comprehensive monitoring infrastructure to track the health and performance of our systems. Analyze monitoring data to identify potential issues and proactively troubleshoot problems before they impact users. Develop and implement alerts and notifications for critical events to ensure timely intervention. Emergency Response: Respond promptly to incidents and work collaboratively to resolve them in a timely manner . Analyze root causes of incidents to identify and implement preventive measures to minimize their recurrence. Document incident responses and lessons learned to enhance our incident handling processes. Participate in capacity planning exercises to anticipate future workloads and make proactive recommendations to expand or optimize infrastructure resources. Stay abreast of emerging technologies, trends, and industry best practices in the field of site reliability engineering and contribute to the continuous improvement of our practices and tools. Qualifications: Bachelor's degree in Computer Science , Information Technology, or a related field. 5+ years of experience as a Site Reliability Engineer or equivalent in a similar role. Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems. Expertise in Linux systems administration, including managing servers, operating systems, and network configurations. Strong scripting and automation skills, preferably with experience in Bash, Python, or similar languages. Familiarity with AWS . Experience with DevOps tools and practices, such as GitLab CI/CD, and Docker. Excellent troubleshooting and problem-solving skills with a knack for identifying and resolving complex technical issues. Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders. A passion for maintaining high availability, performance, and reliability of critical systems in a fast-paced financial environment. Other information Opportunity to work with cutting-edge technologies and contribute to the development of innovative solutions. Collaborative and supportive work environment with a focus on continuous learning and professional development. Hybrid working environment with up to 3 days a week from home. Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law. Similar Jobs (4) Senior Data Engineer / Back-End Engineer (KM3/4) - Fixed Term for 12 months locations London, Warwick Court time type Full time posted on Posted 2 Days Ago Senior Software Engineer, FTA UK locations London, Warwick Court time type Full time posted on Posted 30+ Days Ago Senior Software Engineer locations London, Warwick Court time type Full time posted on Posted 30+ Days Ago T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on-now, and over the long term.
Mar 22, 2024
Full time
Site Reliability Engineer (SRE), CDO Technology (fixed term for 12 months) page is loaded Site Reliability Engineer (SRE), CDO Technology (fixed term for 12 months) Apply locations London, Warwick Court time type Full time posted on Posted 2 Days Ago job requisition id 65225 There is a place for you at T. Rowe Price to grow, contribute, learn, and make a difference. We are a premierassetmanagerfocused on delivering global investment management excellence and retirement services that investors can rely on today and in the future. The work we do matters. We invite you to explore the opportunity to join us and grow your career with us. Summary: We are seeking a highly motivated and experienced Site Reliability Engineer (SRE) to join our CDO Technology Group. As an SRE, you will play a crucial role in ensuring the availability, latency, performance, efficiency, and stability of our critical infrastructure, which supports a range of data platforms, applications , and services. You will collaborate closely with development teams to implement and maintain reliable and scalable systems while adhering to industry best practices and security standards. Responsibilities: Availability: Proactively monitor and proactively identify potential issues that could impact the availability of our systems. Implement and maintain automated alerting mechanisms to notify the appropriate parties of potential outages or performance degradation. Collaborate with development teams to design and implement solutions that enhance system resilience and reduce downtime. Latency: Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure. Implement performance optimization techniques and tools to improve the overall responsiveness of our systems. Work with development teams to ensure that new features and code changes do not introduce performance regressions. Performance: Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems. Identify performance trends and anomalies that may indicate potential issues or areas for improvement. Recommend and implement performance optimization strategies to enhance the overall efficiency of our systems. Efficiency: Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure. Identify and implement cost-effective solutions to improve the efficiency of our IT operations. Collaborate with development teams to optimize resource allocation for new applications and services. Release Management: Participate in the release planning process to ensure that software releases are conducted smoothly and without disruptions. Develop and implement automated deployment and rollback procedures to mitigate risks associated with software updates. Monitor the performance of new releases and address any issues that arise promptly. Monitoring: Design, implement, and maintain a comprehensive monitoring infrastructure to track the health and performance of our systems. Analyze monitoring data to identify potential issues and proactively troubleshoot problems before they impact users. Develop and implement alerts and notifications for critical events to ensure timely intervention. Emergency Response: Respond promptly to incidents and work collaboratively to resolve them in a timely manner . Analyze root causes of incidents to identify and implement preventive measures to minimize their recurrence. Document incident responses and lessons learned to enhance our incident handling processes. Participate in capacity planning exercises to anticipate future workloads and make proactive recommendations to expand or optimize infrastructure resources. Stay abreast of emerging technologies, trends, and industry best practices in the field of site reliability engineering and contribute to the continuous improvement of our practices and tools. Qualifications: Bachelor's degree in Computer Science , Information Technology, or a related field. 5+ years of experience as a Site Reliability Engineer or equivalent in a similar role. Proven experience in monitoring, analyzing, and optimizing the performance of large-scale distributed systems. Expertise in Linux systems administration, including managing servers, operating systems, and network configurations. Strong scripting and automation skills, preferably with experience in Bash, Python, or similar languages. Familiarity with AWS . Experience with DevOps tools and practices, such as GitLab CI/CD, and Docker. Excellent troubleshooting and problem-solving skills with a knack for identifying and resolving complex technical issues. Ability to work independently and as part of a collaborative team, effectively communicating technical concepts to both technical and non-technical stakeholders. A passion for maintaining high availability, performance, and reliability of critical systems in a fast-paced financial environment. Other information Opportunity to work with cutting-edge technologies and contribute to the development of innovative solutions. Collaborative and supportive work environment with a focus on continuous learning and professional development. Hybrid working environment with up to 3 days a week from home. Commitment to Diversity, Equity, and Inclusion: We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day. T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, colour, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law. Similar Jobs (4) Senior Data Engineer / Back-End Engineer (KM3/4) - Fixed Term for 12 months locations London, Warwick Court time type Full time posted on Posted 2 Days Ago Senior Software Engineer, FTA UK locations London, Warwick Court time type Full time posted on Posted 30+ Days Ago Senior Software Engineer locations London, Warwick Court time type Full time posted on Posted 30+ Days Ago T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on-now, and over the long term.