Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
Mar 29, 2024
Full time
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
Cherry Professional - Relationship Led Recruitment
Nottingham, Nottinghamshire
Digital Support Technician Telford Salary - £25000 - £29000 Annual bonus. Cherry Professional are currently working with a well established Engineering & Design company . You will be responsible for all the technical aspects of a project, diagnosing and troubleshooting software and hardware, providing first line support to engineers on site Responsibilities: Conduct thorough testing of all technical solutions to ensure they are proven to be robust and suitable for intended application Data analysis - Produce various weekly/monthly technical reports for distribution to Project Managers and higher management teams Open RMA cases and liaise with suppliers to get faulty equipment returned/ repaired whilst maintaining internal log Execution of first line technical support with AV knowledge and the skillset to diagnose and fix issues Competently building, configuring and testing media and SOC players Provide knowledge and experience with Windows, Android and iOS programmes Implement and maintain asset registers for digital hardware Be comfortable and enthusiastic about learning new software - in particular, content management system which requires daily monitoring and rapid response to issues Support on site AV engineers with tech support Implement and update comprehensive tech related documentation such as training documents, good practice guides and maintenance manuals Ideal Candidate: Working knowledge of ERP & CRM systems such as Big Change/SAP/Microsoft Dynamics AX/Visual/JD Edwards. Ability to work as part of a diverse team. Strong MS Office Suite (Excel, Word, Power Point, MS Project Excellent verbal and written communication skills Customer Focus Continuous Improvement Customer Service/Innovation Management Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Digital Solutions Technician, Digital Solutions Technician, IT Support Advisor or IT Helpdesk Advisor. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Mar 29, 2024
Full time
Digital Support Technician Telford Salary - £25000 - £29000 Annual bonus. Cherry Professional are currently working with a well established Engineering & Design company . You will be responsible for all the technical aspects of a project, diagnosing and troubleshooting software and hardware, providing first line support to engineers on site Responsibilities: Conduct thorough testing of all technical solutions to ensure they are proven to be robust and suitable for intended application Data analysis - Produce various weekly/monthly technical reports for distribution to Project Managers and higher management teams Open RMA cases and liaise with suppliers to get faulty equipment returned/ repaired whilst maintaining internal log Execution of first line technical support with AV knowledge and the skillset to diagnose and fix issues Competently building, configuring and testing media and SOC players Provide knowledge and experience with Windows, Android and iOS programmes Implement and maintain asset registers for digital hardware Be comfortable and enthusiastic about learning new software - in particular, content management system which requires daily monitoring and rapid response to issues Support on site AV engineers with tech support Implement and update comprehensive tech related documentation such as training documents, good practice guides and maintenance manuals Ideal Candidate: Working knowledge of ERP & CRM systems such as Big Change/SAP/Microsoft Dynamics AX/Visual/JD Edwards. Ability to work as part of a diverse team. Strong MS Office Suite (Excel, Word, Power Point, MS Project Excellent verbal and written communication skills Customer Focus Continuous Improvement Customer Service/Innovation Management Cherry Professional are recruiting on behalf of their clientRoles you may have applied for: Digital Solutions Technician, Digital Solutions Technician, IT Support Advisor or IT Helpdesk Advisor. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Job Title: Technical Support Team Lead Location: Dalston, London Salary : £25,000 - £30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Technical Support Team Lead Location: Dalston, London Salary : £25,000 - £30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
IT Support Technician - East Ayrshire - On site 26K We are looking for a 1st Line IT Support Technician to join a growing organisation, in the hospitality and hotel industry. There will be travel between sites located in close proximity, so a full UK driving licence and access to your own car are required. Any travel costs will be reimbursed. The ideal candidate will need 1 year experience in an IT support role. Duties and responsibilities/skills included: Support on-site hardware, including repairs and network troubleshooting. Use MDM and assessment management. Configurate networking devices Active Directory Windows servers Out -of-hours on-call rota Be able to Travel to sites. Good written and verbal communication Motivated, enthusiastic, and adaptable This role you will have to travel to various sites. There is an on-call rota which currently sits at 1 in 5 weekends. Company Benefits : Birthday Incentive Length of Service Incentive Uniform Provided Mileage Allowance On call Allowance If this role sounds interesting to you, please apply now for consideration. If you'd like to discuss the role further, please contact Jasmine on or email your latest CV to For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
IT Support Technician - East Ayrshire - On site 26K We are looking for a 1st Line IT Support Technician to join a growing organisation, in the hospitality and hotel industry. There will be travel between sites located in close proximity, so a full UK driving licence and access to your own car are required. Any travel costs will be reimbursed. The ideal candidate will need 1 year experience in an IT support role. Duties and responsibilities/skills included: Support on-site hardware, including repairs and network troubleshooting. Use MDM and assessment management. Configurate networking devices Active Directory Windows servers Out -of-hours on-call rota Be able to Travel to sites. Good written and verbal communication Motivated, enthusiastic, and adaptable This role you will have to travel to various sites. There is an on-call rota which currently sits at 1 in 5 weekends. Company Benefits : Birthday Incentive Length of Service Incentive Uniform Provided Mileage Allowance On call Allowance If this role sounds interesting to you, please apply now for consideration. If you'd like to discuss the role further, please contact Jasmine on or email your latest CV to For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Logic Resourcing Group
Stoke-on-trent, Staffordshire
We're recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you'll be an integral part of the team and you'll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you'll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to 'get stuck in' Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday - 08:30am - 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Mar 29, 2024
Full time
We're recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you'll be an integral part of the team and you'll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you'll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to 'get stuck in' Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday - 08:30am - 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Job Title: Technical Support Team Lead Location: Dalston, London Salary : 25,000 - 30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
Mar 29, 2024
Full time
Job Title: Technical Support Team Lead Location: Dalston, London Salary : 25,000 - 30,000 per annum Job Type: Full time, Permanent Assistive Solutions specialises in supporting individuals eligible for Disabled Students' Allowances within higher education. We are a Social Enterprise that works with disabled people, providing specialist computer equipment, 1-1 teaching and have an in-house software development team. Assistive Solutions are a Disability Confident Employer. About the role: We are looking for a dynamic and enthusiastic individual to join our small team as a Team Lead for our Technical Support Team. Key Aspects of the role: Customer Technical Support Management Repairs Procedure Management Insurance Procedure Management Metrics Review Team Management Systems and Network Administration SOPs Review About you: The successful candidate will be the following: A Natural leader Customer centric and a have great level of customer service Team player - Able to work with and support other team members Well organised / Have good organisation and administrative skills Able to take initiative A Good communicator Benefits: 20 days leave plus bank holidays Office closure between Christmas and new year (not included in leave allocation) Equipment purchase at cost price Please click the APPLY button to submit your CV. Candidates with the experience or relevant job titles of ; Technical Support Officer, IT Systems Engineer, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk Technician, 1st/2nd Line Helpdesk Engineer, IT Support Technician, 1st/2nd Line Support Engineer, Support Technician, IT Support Engineer, 1st Line Support Technician, Technical Support, IT Support, IT Systems Engineer, IT Systems Support, Infrastructure Support Officer, Technical Support Engineer, IT Systems Support Technician may also be considered for this role.
AV Support Technician Key Responsibilities: Provide technical support and troubleshooting for audiovisual systems Fast and efficient responses to tickets Collaborate with internal teams and external vendors to coordinate equipment repairs, upgrades, and installations. Assist end-users with setup, operation, and troubleshooting of AV equipment for meetings, presentations, and events and personal use. Create and maintain documentation, including user guides and equipment manuals, to facilitate knowledge sharing and training. Requirements: Minimum of 3 years of experience in audiovisual support or related technical field. Proficiency in operating and troubleshooting AV equipment and systems, including familiarity with industry standards and protocols. Strong problem-solving skills and attention to detail, with the ability to diagnose and resolve technical issues efficiently. Excellent communication and interpersonal skills, with a customer-centric approach to service delivery. If you're passionate about audiovisual technology and eager to make an impact in a dynamic industry, please apply with an up-to-date CV and a member of our team will be in contact with more information.
Mar 28, 2024
Full time
AV Support Technician Key Responsibilities: Provide technical support and troubleshooting for audiovisual systems Fast and efficient responses to tickets Collaborate with internal teams and external vendors to coordinate equipment repairs, upgrades, and installations. Assist end-users with setup, operation, and troubleshooting of AV equipment for meetings, presentations, and events and personal use. Create and maintain documentation, including user guides and equipment manuals, to facilitate knowledge sharing and training. Requirements: Minimum of 3 years of experience in audiovisual support or related technical field. Proficiency in operating and troubleshooting AV equipment and systems, including familiarity with industry standards and protocols. Strong problem-solving skills and attention to detail, with the ability to diagnose and resolve technical issues efficiently. Excellent communication and interpersonal skills, with a customer-centric approach to service delivery. If you're passionate about audiovisual technology and eager to make an impact in a dynamic industry, please apply with an up-to-date CV and a member of our team will be in contact with more information.
Workshop Technician Middlewich, Commutable from Crewe, Chester, Stockport, and surrounding areas. 25,000 - 30,000 + Days Based, 9am-5:30pm + Workshop Based + Company Benefits + Holiday + Training Opportunities Excellent opportunity to join a market leading company, renowned for being a great employer and offering good working hours with job stability. On offer is the chance to work in a clean, modern environment and have an excellent work life balance due to the sociable hours and being solely workshop based. This company service and supply recycled IT equipment and hardware and are recognized as market leaders within the industry. Working with printers, copiers and scanners, the company work to supply big companies with recycled, functional machinery, ready for use. This role is being offered to manage growing workloads within the business. In short, the role entails prioritizing workloads and managing orders to ensure they are dealt with in a time efficient manner. While also working from a service manual to diagnose, maintain, service and repair printers and IT machinery and working at pace. On offer is the chance to get into a role which offers unrivalled stability with a constant workflow and a great work-life balance due to sociable hours. The Role: Diagnostics, Maintenance, Service and repair of printers and IT equipment Days Based (9am - 5:30pm) Workshop based (Middlewich) The Person: Experience as a Technician/Engineer with IT equipment Ability to work from/ interpret Service Manuals Leadership/ motivational abilities within a team environment would be advantageous but not essential Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now", or contact Nick Phillips at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Mar 28, 2024
Full time
Workshop Technician Middlewich, Commutable from Crewe, Chester, Stockport, and surrounding areas. 25,000 - 30,000 + Days Based, 9am-5:30pm + Workshop Based + Company Benefits + Holiday + Training Opportunities Excellent opportunity to join a market leading company, renowned for being a great employer and offering good working hours with job stability. On offer is the chance to work in a clean, modern environment and have an excellent work life balance due to the sociable hours and being solely workshop based. This company service and supply recycled IT equipment and hardware and are recognized as market leaders within the industry. Working with printers, copiers and scanners, the company work to supply big companies with recycled, functional machinery, ready for use. This role is being offered to manage growing workloads within the business. In short, the role entails prioritizing workloads and managing orders to ensure they are dealt with in a time efficient manner. While also working from a service manual to diagnose, maintain, service and repair printers and IT machinery and working at pace. On offer is the chance to get into a role which offers unrivalled stability with a constant workflow and a great work-life balance due to sociable hours. The Role: Diagnostics, Maintenance, Service and repair of printers and IT equipment Days Based (9am - 5:30pm) Workshop based (Middlewich) The Person: Experience as a Technician/Engineer with IT equipment Ability to work from/ interpret Service Manuals Leadership/ motivational abilities within a team environment would be advantageous but not essential Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now", or contact Nick Phillips at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
IT Support Technician - Newport (on-site) - 24,000- 26,000 I am seeking a IT Support Technician to join a educational business with in South Bristol. The successful IT Support Technician will provide 1st Line Support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware products as well as the Microsoft Office family of products. You will be expected to ensure you know how to operate the software and hardware and how it is used throughout the business. Benefits for the IT Support Technician 25 days holiday + bank holidays rising rising with service Cycle to work scheme Government pension + more As the successful IT Support Technician, you will have knowledge of some of the following: IT Support experience Windows 10 support and troubleshooting supporting Office365 hardware troubleshooting and repair telephony support Active Directory This is an urgent vacancy, so please apply early to avoid disappointment. Please contact Alex MacDermott for more information If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
IT Support Technician - Newport (on-site) - 24,000- 26,000 I am seeking a IT Support Technician to join a educational business with in South Bristol. The successful IT Support Technician will provide 1st Line Support either face-to-face, email or phone to a network of internal customers, and will ensure that all problems are either solved or escalated to the correct team. You will be required to be aware of and stick to the Service Level Agreement and ensure that you do all in your power to meet these service levels. You will provide support to bespoke software and hardware products as well as the Microsoft Office family of products. You will be expected to ensure you know how to operate the software and hardware and how it is used throughout the business. Benefits for the IT Support Technician 25 days holiday + bank holidays rising rising with service Cycle to work scheme Government pension + more As the successful IT Support Technician, you will have knowledge of some of the following: IT Support experience Windows 10 support and troubleshooting supporting Office365 hardware troubleshooting and repair telephony support Active Directory This is an urgent vacancy, so please apply early to avoid disappointment. Please contact Alex MacDermott for more information If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: South/Southwest London areas Day rate: 126.23 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 21.04 per hour. (umbrella) Sundays and Bank holidays 28.05 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 28, 2024
Contractor
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: South/Southwest London areas Day rate: 126.23 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 21.04 per hour. (umbrella) Sundays and Bank holidays 28.05 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: 125.80 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 20.97 per hour. (umbrella) Sundays and Bank holidays 27.96 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 28, 2024
Contractor
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: 125.80 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 20.97 per hour. (umbrella) Sundays and Bank holidays 27.96 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Role: 2nd Line Support Technician Location: Hybrid/Witney Salary: 30k Oxfordshire IT Company is looking for a dynamic ICT Support technician to join its team in the Witney, Oxfordshire area. Successful candidates will be exceptional communicators who excel at working within a team and also when working with end users. Successful candidates must undergo an enhanced DBS Check and ideally have a full UK driving license. In this role, you will work closely with the support and engineering department and may also include visits to customer sites. Responsibilities and Duties The primary responsibility of the role is to help maintain a high level of support for the company's customers - This will mostly involve working from the office on the ICT support desk with a possible remote option. However, there may be times when you need to visit customer sites. While on support you will be expected to undertake tasks such as: Answering the support phone line and responding to customer emails. The remote monitoring, diagnosis and fix of various ICT System issues. Doing day-to-day tasks for customers, including updating anti-virus systems and applying windows updates. Generating reports for customers. Handling of hardware support requests by arranging replacements or repairs for customers. Help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues and escalate where required. Working effectively with 3rd line Engineers to help resolve customer issues. Technical competencies we are looking for (not everything below is essential, however the more that can be demonstrated the better): Proven experience in installing, configuring, and troubleshooting Microsoft Windows Server (Apply online only Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS) Experience of Office 365 deployments, migrations, and management Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images AD - installation, configuration, and management of Local and Azure Active Directory and Group Policy High level knowledge of Windows Operating Systems, especially Windows 10 & 11 Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous Experience of subnetting, VLAN design and implementation is preferable. Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices Experience with web-filtering & firewall solutions is an advantage, especially Smoothwall & WatchGuard Knowledge of the Sophos suite, especially anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security Non-Technically we are looking for Positive outlook and attitude when dealing with end users - even in busy situations. Previous experience working in the education sector is beneficial. A great communicator. A patient and calm temperament. Good Timekeeping. A self-motivator. Can-do attitude. Someone who can follow instructions and work alone when required. A problem solver. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Mar 28, 2024
Full time
Role: 2nd Line Support Technician Location: Hybrid/Witney Salary: 30k Oxfordshire IT Company is looking for a dynamic ICT Support technician to join its team in the Witney, Oxfordshire area. Successful candidates will be exceptional communicators who excel at working within a team and also when working with end users. Successful candidates must undergo an enhanced DBS Check and ideally have a full UK driving license. In this role, you will work closely with the support and engineering department and may also include visits to customer sites. Responsibilities and Duties The primary responsibility of the role is to help maintain a high level of support for the company's customers - This will mostly involve working from the office on the ICT support desk with a possible remote option. However, there may be times when you need to visit customer sites. While on support you will be expected to undertake tasks such as: Answering the support phone line and responding to customer emails. The remote monitoring, diagnosis and fix of various ICT System issues. Doing day-to-day tasks for customers, including updating anti-virus systems and applying windows updates. Generating reports for customers. Handling of hardware support requests by arranging replacements or repairs for customers. Help manage (open, close, update) Service Desk tickets as they are added and be able to prioritise issues and escalate where required. Working effectively with 3rd line Engineers to help resolve customer issues. Technical competencies we are looking for (not everything below is essential, however the more that can be demonstrated the better): Proven experience in installing, configuring, and troubleshooting Microsoft Windows Server (Apply online only Installation and configuration of Windows Server roles and services (DHCP, DNS, DFS, RDS) Experience of Office 365 deployments, migrations, and management Virtualisation - Good understanding of virtualization with good experience with installing and managing Microsoft Hyper-V Excellent experience of PC deployment, particularly the use of the SCCM, Microsoft Deployment Toolkit and WDS to build and deploy images AD - installation, configuration, and management of Local and Azure Active Directory and Group Policy High level knowledge of Windows Operating Systems, especially Windows 10 & 11 Networking - Ability to configure a wide range of networking hardware. Experience with HP/Aruba Provision switches is advantageous Experience of subnetting, VLAN design and implementation is preferable. Knowledge of backup solutions and the ability to implement VEEAM, Redstor and NAS devices Experience with web-filtering & firewall solutions is an advantage, especially Smoothwall & WatchGuard Knowledge of the Sophos suite, especially anti-virus Experienced in the management and implementation of managed wireless solutions, especially Aruba, with the ability to configure Guest networks and 802.1x security Non-Technically we are looking for Positive outlook and attitude when dealing with end users - even in busy situations. Previous experience working in the education sector is beneficial. A great communicator. A patient and calm temperament. Good Timekeeping. A self-motivator. Can-do attitude. Someone who can follow instructions and work alone when required. A problem solver. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
K.A.G. Recruitment is on the search for aspiring tech talent to fill an exciting position of Digital Support Technician for our esteemed client. This unique opportunity, based in Birmingham, is not just another job it's your entry into the ever-evolving world of IT, offering unparalleled growth and learning opportunities. If you're passionate about diving into the depths of digital support, mastering state-of-the-art technology, and elevating your skills from ground zero to IT hero, we want to connect with you. Role: Digital Support Technician Salary: £25,000-£27,000 Hours: 37.5 per week (Flexibility required for weekends and evenings) Location: Birmingham Reporting to: Technical Services Manager About the Role: As the frontline champion for our client's internal customers, the Digital Support Technician plays a pivotal role in the Digital Workplace Team. Under the guidance of the Technical Services Manager, you'll tackle a variety of challenges that come with maintaining a cutting-edge digital workplace. From handling initial IT queries to mentoring the next generation of technicians, your journey will be filled with opportunities to grow and make a significant impact. What You ll Do: Serve as the first point of contact for IT-related queries, providing exceptional call management and ticket triage service. Diagnose and categorize issues quickly, ensuring complex cases are escalated to the right team members. Deliver superior customer service, keeping users informed and satisfied throughout the problem resolution process. Collaborate closely with site-based IT managers to solve location-specific challenges, maintaining alignment with the global IT service delivery framework. Mentor and support Digital Support Technician Apprentices, nurturing a learning environment that encourages active engagement and growth. We re Looking For: Individuals with a genuine passion for IT and a track record of troubleshooting and problem-solving, preferably with hands-on experience in repairing computers. A customer-first approach, exceptional communication skills, and the ability to convey technical solutions in an understandable manner. A collaborative team player eager to learn and share knowledge within a dynamic and supportive environment. A solid foundation in IT, with experience in front-line support roles being a plus. A Degree in an IT-related field or industry equivalent qualifications are preferred. An understanding of ITIL and IT service management principles is highly advantageous. Why Join Us? Pathway to Progress: Kickstart your IT career in a role that promises not just a job but a journey of continuous learning and advancement. Innovative Culture: Be part of a forward-thinking team that s constantly pushing the boundaries of technology and service excellence. Mentorship and Development: Thrive in an environment that values teaching and growth, both for yourself and in guiding others. Begin Your IT Adventure Today Don t miss out on this chance to transform your passion for IT into a thriving career. Apply now to become the Digital Support Technician who will not only support today s technology needs but also help shape the digital workplace of tomorrow.
Mar 28, 2024
Full time
K.A.G. Recruitment is on the search for aspiring tech talent to fill an exciting position of Digital Support Technician for our esteemed client. This unique opportunity, based in Birmingham, is not just another job it's your entry into the ever-evolving world of IT, offering unparalleled growth and learning opportunities. If you're passionate about diving into the depths of digital support, mastering state-of-the-art technology, and elevating your skills from ground zero to IT hero, we want to connect with you. Role: Digital Support Technician Salary: £25,000-£27,000 Hours: 37.5 per week (Flexibility required for weekends and evenings) Location: Birmingham Reporting to: Technical Services Manager About the Role: As the frontline champion for our client's internal customers, the Digital Support Technician plays a pivotal role in the Digital Workplace Team. Under the guidance of the Technical Services Manager, you'll tackle a variety of challenges that come with maintaining a cutting-edge digital workplace. From handling initial IT queries to mentoring the next generation of technicians, your journey will be filled with opportunities to grow and make a significant impact. What You ll Do: Serve as the first point of contact for IT-related queries, providing exceptional call management and ticket triage service. Diagnose and categorize issues quickly, ensuring complex cases are escalated to the right team members. Deliver superior customer service, keeping users informed and satisfied throughout the problem resolution process. Collaborate closely with site-based IT managers to solve location-specific challenges, maintaining alignment with the global IT service delivery framework. Mentor and support Digital Support Technician Apprentices, nurturing a learning environment that encourages active engagement and growth. We re Looking For: Individuals with a genuine passion for IT and a track record of troubleshooting and problem-solving, preferably with hands-on experience in repairing computers. A customer-first approach, exceptional communication skills, and the ability to convey technical solutions in an understandable manner. A collaborative team player eager to learn and share knowledge within a dynamic and supportive environment. A solid foundation in IT, with experience in front-line support roles being a plus. A Degree in an IT-related field or industry equivalent qualifications are preferred. An understanding of ITIL and IT service management principles is highly advantageous. Why Join Us? Pathway to Progress: Kickstart your IT career in a role that promises not just a job but a journey of continuous learning and advancement. Innovative Culture: Be part of a forward-thinking team that s constantly pushing the boundaries of technology and service excellence. Mentorship and Development: Thrive in an environment that values teaching and growth, both for yourself and in guiding others. Begin Your IT Adventure Today Don t miss out on this chance to transform your passion for IT into a thriving career. Apply now to become the Digital Support Technician who will not only support today s technology needs but also help shape the digital workplace of tomorrow.
Repair Centre Technician Our client, a successful Tech company based on the outskirts of Cardiff are looking to recruit a Repair Centre Technician to join them on a Temporary basis. We are seeking a candidate who has good experience of repairing PCs and Printers, and who is looking to start a role quickly. The main purpose of this role is to carry out repairs on a number of printer types to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required. Hours will be Monday to Friday, 9am - 5:30pm - no weekends! As Repair Centre Technician, you will be: Carrying out repairs to a range of printers including thermal, laser, dot matrix and deskjet. Carrying out repairs to fax and copiers within multi-function printers. Keeping records of customer equipment returned for warranty and fourth party repair. Documenting test and fix procedures. Investigating fault trends. Sourcing components for replacement. Hourly Rate & Benefits: Hourly rate is 11.44 per hour. 28 days holiday including bank holidays. Weekly pay. Free on-site parking. No weekends. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Opportunities for this role to go permanent for the right candidate. Immediate start. If you feel you have the experience and drive to succeed as Repair Centre Technician, please apply today!
Mar 28, 2024
Seasonal
Repair Centre Technician Our client, a successful Tech company based on the outskirts of Cardiff are looking to recruit a Repair Centre Technician to join them on a Temporary basis. We are seeking a candidate who has good experience of repairing PCs and Printers, and who is looking to start a role quickly. The main purpose of this role is to carry out repairs on a number of printer types to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required. Hours will be Monday to Friday, 9am - 5:30pm - no weekends! As Repair Centre Technician, you will be: Carrying out repairs to a range of printers including thermal, laser, dot matrix and deskjet. Carrying out repairs to fax and copiers within multi-function printers. Keeping records of customer equipment returned for warranty and fourth party repair. Documenting test and fix procedures. Investigating fault trends. Sourcing components for replacement. Hourly Rate & Benefits: Hourly rate is 11.44 per hour. 28 days holiday including bank holidays. Weekly pay. Free on-site parking. No weekends. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Opportunities for this role to go permanent for the right candidate. Immediate start. If you feel you have the experience and drive to succeed as Repair Centre Technician, please apply today!
Repair Centre Technician Our client, a successful Tech company based on the outskirts of Cardiff are looking to recruit a Repair Centre Technician to join them on a Temporary basis. We are seeking a candidate who has good experience of repairing PCs and Printers, and who is looking to start a role quickly. The main purpose of this role is to carry out repairs on a number of printer types to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required. Hours will be Monday to Friday, 9am - 5:30pm - no weekends! As Repair Centre Technician, you will be: Carrying out repairs to a range of printers including thermal, laser, dot matrix and deskjet. Carrying out repairs to fax and copiers within multi-function printers. Keeping records of customer equipment returned for warranty and fourth party repair. Documenting test and fix procedures. Investigating fault trends. Sourcing components for replacement. Hourly Rate & Benefits: Hourly rate is £11.44 per hour. 28 days holiday including bank holidays. Weekly pay. Free on-site parking. No weekends. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Opportunities for this role to go permanent for the right candidate. Immediate start. If you feel you have the experience and drive to succeed as Repair Centre Technician, please apply today!
Mar 28, 2024
Full time
Repair Centre Technician Our client, a successful Tech company based on the outskirts of Cardiff are looking to recruit a Repair Centre Technician to join them on a Temporary basis. We are seeking a candidate who has good experience of repairing PCs and Printers, and who is looking to start a role quickly. The main purpose of this role is to carry out repairs on a number of printer types to ensure a sufficient level of stock is available for field engineers to replace customer equipment as required. Hours will be Monday to Friday, 9am - 5:30pm - no weekends! As Repair Centre Technician, you will be: Carrying out repairs to a range of printers including thermal, laser, dot matrix and deskjet. Carrying out repairs to fax and copiers within multi-function printers. Keeping records of customer equipment returned for warranty and fourth party repair. Documenting test and fix procedures. Investigating fault trends. Sourcing components for replacement. Hourly Rate & Benefits: Hourly rate is £11.44 per hour. 28 days holiday including bank holidays. Weekly pay. Free on-site parking. No weekends. Working in a bright, modern offices. Friendly, outgoing, and supportive team. Opportunities for this role to go permanent for the right candidate. Immediate start. If you feel you have the experience and drive to succeed as Repair Centre Technician, please apply today!
We re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you ll be an integral part of the team and you ll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you ll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to get stuck in Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday 08:30am 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Mar 28, 2024
Full time
We re recruiting on behalf of a small yet established IT company that offers a friendly & supportive team environment along with the flexibility of office & remote working. As an IT Support Technician, you ll be an integral part of the team and you ll provide remote and on-site technical IT assistance to businesses throughout Staffordshire and Cheshire. Other responsibilities include: Setting up, configuring and installing a variety of hardware and software. Ensuring security upgrades and antivirus installations are applied and kept up to date. Fault finding, troubleshooting and repairing hardware and software issues. What you ll need: Previous experience within a similar Desktop Support Technician / IT Support Engineer role A driving license with access to a vehicle as there will be occasional travel to clients' sites A positive, friendly and collaborative attitude with a willingness to get stuck in Other Information: Salary : Up to £30,000 Working Hours : Monday to Friday 08:30am 17:30pm Holidays : 23 Days Holiday + Bank Holidays Onsite Parking Tea, Coffee and Kitchen facilities provided Company Pension
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Peterborough Day rate: 125.80 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 20.97 per hour. (umbrella) Sundays and Bank holidays 27.96 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Mar 28, 2024
Contractor
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Peterborough Day rate: 125.80 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 20.97 per hour. (umbrella) Sundays and Bank holidays 27.96 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: Hardware Engineer Apprentice Pay: 12,500 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Manchester Training Provided : Level 3 IT Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Software Installs Tech support to customers Hardware repairs; Everything Apple Dealing with customers F2F & Telephone Pre install software for customers Setting up devices pre delivery Installing and configuring computer hardware Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: Hardware Engineer Apprentice Pay: 12,500 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 08:30am - 17:30pm Location - Manchester Training Provided : Level 3 IT Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Software Installs Tech support to customers Hardware repairs; Everything Apple Dealing with customers F2F & Telephone Pre install software for customers Setting up devices pre delivery Installing and configuring computer hardware Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Role : IT Technician This role will be based on-site in Salisbury working for a leading MSP and provide 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to 30,000 based on experience. Key Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication Networking experience and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an IT Technician is of interest then please apply today. For more information about this role please apply, or email Rob Lang on (url removed) who will be able to provide more details on the opportunity. Many thanks, Premier Group
Mar 28, 2024
Full time
Role : IT Technician This role will be based on-site in Salisbury working for a leading MSP and provide 1st and 2nd line IT support. Our client is offering the successful IT Technician a salary up to 30,000 based on experience. Key Responsibilities and Skills Ensure equipment is installed and ready for use Ensure IT security systems are working Hardware repair and replacement Resorting data Ensure tickets are logged, monitored and responded within the SLA Maintain IT Records Troubleshooting MS Office 365 & Microsoft Desktop Operating Systems Excellent communication Networking experience and or virtulisation (beneficial) iOS experience (beneficial) The suitable applicant should be comfortable with working on-site in Salisbury. If this role for an IT Technician is of interest then please apply today. For more information about this role please apply, or email Rob Lang on (url removed) who will be able to provide more details on the opportunity. Many thanks, Premier Group