Ready to make the best career decision of your life? Warning If OTE of £160K is what attracted you to this role then we re probably not going to be a good match. Read on and we ll tell you why Actionstep UK is innovating and growing faster than anyone else in the legal practice management software space. We ve grown 10x in 3 years and continue to grow 25% each quarter. Yes, we have a market-leading SaaS solution BUT what sets us apart is our people. Our team is world class - highly-focussed, strategic, resourceful, creative and entrepreneurial. And these are the traits we are looking for in our new UK Sales Account Executive. This is a rare opportunity to join something very special. We are a compact team with high-focus generating phenomenal results. Our solution is trusted & solves many pain points for legal firms, so we are looking for a consultative-focussed Sales Consultant who can prosper by creatively solving problems vs quick-fire transactional selling The planets have aligned for Actionstep and if you're content with our forecasted £160K OTE you re simply not geared up to maximise the full scale of the opportunities that await. If however, the prospect of earning £250K excites and motivates, then we re aligned and we d love to hear from you. We want people who want to build something, scale their career 2-3 times faster, and are not ashamed to want to make some money in the process. Ready to be part of something awesome? Role Info: UK Sales Account Director UK Remote with travel to client meetings and periodic London meet-ups Up to £80,000 Base, £160,000 OTE Uncapped Plus great benefits & Perks Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Team: Global leadership team Your Background / Skills: Legal Practice Management Software Sales, Legal-Tech Sales, B2B SaaS Sales. Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. We are expanding our commercial team to drive our business growth in the UK market and are currently looking for a UK Director of Partnerships to join the team. The UK Sales Account Director Role: Based in the UK, you will have proven SaaS software sales experience in the Legal Industry. In this opportunity, you will grow the Actionstep customer base and meet sales targets through successful sales delivery of the Actionstep value proposition. As someone who is self-motivated and results orientated, you will generate new customer opportunities through effective prospecting and delivery of outbound activities. This is a fantastic chance to make an impact in a successful cloud-based technology business. Prospect and develop relationships in key customer groups and regions to generate sales opportunities and grow the customer base. About You: + You live and breathe sales + You like having flexibility and autonomy in your work + Motivated to be the best + Commercially driven by financial rewards balanced with purpose and integrity Skills & Ability: + 5+ years SaaS sales experience + Exposure to and knowledge of the legal industry (practice management software experience is a big plus) + Proven track record of IT/SaaS sales (meeting and exceeding targets) + Ability to assess customer needs and build strong, trusted relationships at all levels + Willing to go the extra mile with a strong work ethic; self-directed and resourceful + Strong technical aptitude and the desire to become deeply fluent in Actionstep's technology and the industry + High energy and positive attitude + Strong presentation skills + Excellent verbal and written communication skills + Ability to work in a fast-paced environment with minimal supervision + Has the ability to research, identify, qualify, drive and close opportunities + Able to work autonomously yet contribute effectively as a team player + Experience using Salesforce CRM What we offer in return: + Further develop and grow your sales technique with the support and sponsorship of your sales leadership + Flexible working + Unlimited leave + Competitive salary + Pension contributions + Private medical, dental and life insurance (coming soon) + Socials, lunches and team-building events + Outstanding office overlooking St. Katharine's Docks, with free barista-made espresso drinks and free beer on tap + Relaxed and friendly team who genuinely care about and trust one another + Fantastic training and development opportunities Sounds like a good fit? Apply here for a fast-track path to our Regional VP. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Apr 16, 2024
Full time
Ready to make the best career decision of your life? Warning If OTE of £160K is what attracted you to this role then we re probably not going to be a good match. Read on and we ll tell you why Actionstep UK is innovating and growing faster than anyone else in the legal practice management software space. We ve grown 10x in 3 years and continue to grow 25% each quarter. Yes, we have a market-leading SaaS solution BUT what sets us apart is our people. Our team is world class - highly-focussed, strategic, resourceful, creative and entrepreneurial. And these are the traits we are looking for in our new UK Sales Account Executive. This is a rare opportunity to join something very special. We are a compact team with high-focus generating phenomenal results. Our solution is trusted & solves many pain points for legal firms, so we are looking for a consultative-focussed Sales Consultant who can prosper by creatively solving problems vs quick-fire transactional selling The planets have aligned for Actionstep and if you're content with our forecasted £160K OTE you re simply not geared up to maximise the full scale of the opportunities that await. If however, the prospect of earning £250K excites and motivates, then we re aligned and we d love to hear from you. We want people who want to build something, scale their career 2-3 times faster, and are not ashamed to want to make some money in the process. Ready to be part of something awesome? Role Info: UK Sales Account Director UK Remote with travel to client meetings and periodic London meet-ups Up to £80,000 Base, £160,000 OTE Uncapped Plus great benefits & Perks Company: Comprehensive legal business management platform for midsize law firms. Pedigree: Fast growing, dynamic Saas business with a global customer base and team. Team: Global leadership team Your Background / Skills: Legal Practice Management Software Sales, Legal-Tech Sales, B2B SaaS Sales. Who we are: Actionstep is a pioneer in the development and sale of software-as-a-service (SaaS) products, specialising in the delivery of Legal Practice Management software. We are a fast growing, dynamic business with a global customer base and team. We are expanding our commercial team to drive our business growth in the UK market and are currently looking for a UK Director of Partnerships to join the team. The UK Sales Account Director Role: Based in the UK, you will have proven SaaS software sales experience in the Legal Industry. In this opportunity, you will grow the Actionstep customer base and meet sales targets through successful sales delivery of the Actionstep value proposition. As someone who is self-motivated and results orientated, you will generate new customer opportunities through effective prospecting and delivery of outbound activities. This is a fantastic chance to make an impact in a successful cloud-based technology business. Prospect and develop relationships in key customer groups and regions to generate sales opportunities and grow the customer base. About You: + You live and breathe sales + You like having flexibility and autonomy in your work + Motivated to be the best + Commercially driven by financial rewards balanced with purpose and integrity Skills & Ability: + 5+ years SaaS sales experience + Exposure to and knowledge of the legal industry (practice management software experience is a big plus) + Proven track record of IT/SaaS sales (meeting and exceeding targets) + Ability to assess customer needs and build strong, trusted relationships at all levels + Willing to go the extra mile with a strong work ethic; self-directed and resourceful + Strong technical aptitude and the desire to become deeply fluent in Actionstep's technology and the industry + High energy and positive attitude + Strong presentation skills + Excellent verbal and written communication skills + Ability to work in a fast-paced environment with minimal supervision + Has the ability to research, identify, qualify, drive and close opportunities + Able to work autonomously yet contribute effectively as a team player + Experience using Salesforce CRM What we offer in return: + Further develop and grow your sales technique with the support and sponsorship of your sales leadership + Flexible working + Unlimited leave + Competitive salary + Pension contributions + Private medical, dental and life insurance (coming soon) + Socials, lunches and team-building events + Outstanding office overlooking St. Katharine's Docks, with free barista-made espresso drinks and free beer on tap + Relaxed and friendly team who genuinely care about and trust one another + Fantastic training and development opportunities Sounds like a good fit? Apply here for a fast-track path to our Regional VP. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
IT Support Specialist - VIP Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd line while retaining ownership of issues through to resolution, including providing a remote hands service for infrastructure incidents when required. Adhere to published processes and procedures while instigating changes where required. Maintain asset inventory ensuring accuracy at all times. The Requirements Demonstrable experience supporting a VIP or executive user base. Excellent knowledge of Windows 10 and Microsoft Office (2016 onwards). Experience with hardware and software support on PC, Mac, iOS and Android devices. Experience in the support and implementation of anti-virus and security products. Working knowledge of collaboration tools such as Skype for Business, Microsoft Teams, Zoom, video conferencing and remote access technologies Strong stakeholder management and communication skills. Ability to work under pressure to tight deadlines while maintaining a high attention to detail. Keen interest in technology as well as a desire for driving continuous improvement. Proven record of commitment, competency and self-motivation with strong time management and flexibility. Full driving license as occasional travel may be required. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Business Development Executive (IT), Yeovil, up to £39,000 pa, Monday to Friday, 9am to 5pm. Do you have a background in Sales? IT perhaps? Boy oh boy do we have an opportunity for you! I am looking for an excellent and motivated Business Development Executive to become part of a fast-growing, software and Cloud services company relocating to Yeovil. While you will need previous Business Development experience, this is not a hard sales role. Your primary focus will be to manage partnerships, as well as building and nurturing client accounts. You will be in charge of your own portfolio of clients, as well as: Develop existing business through the framework, utilising existing knowledge and experience. Build and nurture professional relationships to identify future business opportunities. Follow up on business enquiries promptly and with great level of service. Support the team to promote the company brand and products. IT/Tech Sales experience is not required. You will however need previous Business Development experience and a willingness to further your product knowledge and understanding. A background in IT (even as a hobby) will be preferable. Furthermore, you will need to demonstrate excellent communication skills and be a confident and professional individual. You will be joining a great company that highly values employee retention. You will enjoy a pleasant office culture, a welcoming atmosphere, as well as: 36 days holiday Flexibility to hybrid work after initial training. Yearly Bonus Schemes Private training fund. Pension Scheme. Does this sound like a bit of you? Please submit your CV via this job board or feel free to contact Smart Recruitment Solutions Yeovil for more information.
Apr 16, 2024
Full time
Business Development Executive (IT), Yeovil, up to £39,000 pa, Monday to Friday, 9am to 5pm. Do you have a background in Sales? IT perhaps? Boy oh boy do we have an opportunity for you! I am looking for an excellent and motivated Business Development Executive to become part of a fast-growing, software and Cloud services company relocating to Yeovil. While you will need previous Business Development experience, this is not a hard sales role. Your primary focus will be to manage partnerships, as well as building and nurturing client accounts. You will be in charge of your own portfolio of clients, as well as: Develop existing business through the framework, utilising existing knowledge and experience. Build and nurture professional relationships to identify future business opportunities. Follow up on business enquiries promptly and with great level of service. Support the team to promote the company brand and products. IT/Tech Sales experience is not required. You will however need previous Business Development experience and a willingness to further your product knowledge and understanding. A background in IT (even as a hobby) will be preferable. Furthermore, you will need to demonstrate excellent communication skills and be a confident and professional individual. You will be joining a great company that highly values employee retention. You will enjoy a pleasant office culture, a welcoming atmosphere, as well as: 36 days holiday Flexibility to hybrid work after initial training. Yearly Bonus Schemes Private training fund. Pension Scheme. Does this sound like a bit of you? Please submit your CV via this job board or feel free to contact Smart Recruitment Solutions Yeovil for more information.
Senior Systems Engineer Medway £ Competitive Monday-Friday I am looking for an experienced Senior Systems Engineer with experience developing systems for the automotive industry to join a global organisation based in Kent on a full time, permanent basis. My client will consider offering a relocation package to candidates based in a different area of the UK (please note, no sponsorship for overseas candidates is offered for this role, you must have the right to work in the UK with no restrictions). The purpose of this role is to significantly contribute to the development of powertrain systems within vehicles. This Systems Engineer role will involve a range of duties including but not limited to: Designing command algorithms and methodologies and automated code generation for software intended for production use Combining manually and automatically generated C code into one application using relevant control systems (Unity SCM, IBM Rational ClearCASE or similar) Creating validation tests, system diagnostics and Control Area Network communication specifications Analysis of customer requirements Carrying out Failure Modes and Effects Analysis Offering support to all stakeholders Problem solving Any other duties as required As a Senior Systems Engineer for this company, you will need to have: Relevant qualifications within Engineering - degree level or equivalent Relevant experience within the automotive industry Significant experience in developing real time, embedded systems Experience using MATLAB Simulink and Stateflow An understanding of CAN tools Experience using CCP calibration tools (INCA, ATI Vistion, CANape Advanced knowledge of C Programming language Experience using configuration and activity management tools Experience developing embedded safety software Good knowledge of automotive systems A process driven approach to work Joining this fantastic business you will be offered: A competitive salary, with generous benefits! The opportunity to work for a market leading business The chance to work with experts within the automotive industry Potential funding for further study Training, development and progression opportunities A generous annual leave allowance What are you waiting for?! Apply online now! If you believe you meet the above criteria, please apply for immediate consideration! This role is being handled by Emily Powell, Manufacturing, Engineering & Technical Specialist at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
Apr 16, 2024
Full time
Senior Systems Engineer Medway £ Competitive Monday-Friday I am looking for an experienced Senior Systems Engineer with experience developing systems for the automotive industry to join a global organisation based in Kent on a full time, permanent basis. My client will consider offering a relocation package to candidates based in a different area of the UK (please note, no sponsorship for overseas candidates is offered for this role, you must have the right to work in the UK with no restrictions). The purpose of this role is to significantly contribute to the development of powertrain systems within vehicles. This Systems Engineer role will involve a range of duties including but not limited to: Designing command algorithms and methodologies and automated code generation for software intended for production use Combining manually and automatically generated C code into one application using relevant control systems (Unity SCM, IBM Rational ClearCASE or similar) Creating validation tests, system diagnostics and Control Area Network communication specifications Analysis of customer requirements Carrying out Failure Modes and Effects Analysis Offering support to all stakeholders Problem solving Any other duties as required As a Senior Systems Engineer for this company, you will need to have: Relevant qualifications within Engineering - degree level or equivalent Relevant experience within the automotive industry Significant experience in developing real time, embedded systems Experience using MATLAB Simulink and Stateflow An understanding of CAN tools Experience using CCP calibration tools (INCA, ATI Vistion, CANape Advanced knowledge of C Programming language Experience using configuration and activity management tools Experience developing embedded safety software Good knowledge of automotive systems A process driven approach to work Joining this fantastic business you will be offered: A competitive salary, with generous benefits! The opportunity to work for a market leading business The chance to work with experts within the automotive industry Potential funding for further study Training, development and progression opportunities A generous annual leave allowance What are you waiting for?! Apply online now! If you believe you meet the above criteria, please apply for immediate consideration! This role is being handled by Emily Powell, Manufacturing, Engineering & Technical Specialist at Pearson Whiffin Recruitment Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent's leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and
IT Infrastructure Consultant East Midlands (Hybrid Working) 3 Month initial contract Up to 1000 per day Outside IR35 DOE Rullion is seeking an experienced Independent IT Infrastructure Review Consultant to conduct a comprehensive assessment of existing IT infrastructure for one of our reputable SME Customers. We are dedicated to ensuring that our technology supports our business objectives while remaining robust, scalable, and secure. Scope of Work: Independent IT Infrastructure Review The company wants to conduct a comprehensive review of the existing IT infrastructure of the group to ensure it is robust, scalable, and aligned with business objectives. The review aims to identify potential risks, optimise resource utilisation, and capitalise on opportunities for improvement. The key functional areas to be provided and in the scope of work are: Hardware Software Cloud Infrastructure Security and Compliance Integration and Alignment Scalability and Resilience Disaster Recovery and Business Continuity The primary objective of this engagement is to conduct a comprehensive review of the existing IT infrastructure of the group to ensure it is robust, scalable, and aligned with business objectives. The review aims to identify potential risks, optimise resource utilisation, and capitalise on opportunities for improvement. Assessment Areas: Hardware: Evaluate the current hardware setup, including servers, network devices, storage systems, and end-user devices, to assess their suitability, performance, and capacity Software: Review the software applications and systems deployed across the organisation to ensure they meet operational requirements and are properly licensed. Cloud Infrastructure: Assess the utilisation of cloud services (e.g., AWS, Azure, GCP) to determine the effectiveness of cloud adoption and identify opportunities for optimisation. Security and Compliance: Evaluate the cybersecurity measures and compliance practices in place to safeguard data and ensure adherence to regulatory requirements (e.g., GDPR, industry standards). Integration and Alignment: Analyse the integration and alignment of different systems and applications to streamline processes and improve interoperability. Scalability and Resilience: Assess the scalability and resilience of the IT infrastructure to accommodate future growth and mitigate the risk of downtime or disruptions. Disaster Recovery and Business Continuity: Review the disaster recovery (DR) and business continuity (BC) plans to assess their effectiveness in minimising the impact of unforeseen events. Methodology: Data Collection: Gather relevant documentation, conduct interviews with key stakeholders, and perform on-site inspections to collect information about the IT infrastructure. Analysis: Analyse the collected data to identify strengths, weaknesses, opportunities, and threats (SWOT analysis) associated with the existing infrastructure. Benchmarking: Benchmark the current infrastructure against industry best practices and standards to assess its maturity level and identify areas for improvement. Risk Assessment: Conduct a risk assessment to identify potential vulnerabilities, security gaps, and single points of failure within the infrastructure. Opportunity Identification: Identify opportunities for optimization, cost savings, and innovation, such as leveraging emerging technologies or implementing automation solutions. Documentation: Document findings, recommendations, and action plans in a comprehensive report to be presented to EXCO Team Deliverables: IT Infrastructure Assessment Report: A detailed report outlining the findings of the review, including strengths, weaknesses, risks, opportunities, and recommendations for improvement Action Plan: A prioritised action plan delineating specific steps and timelines for addressing identified issues and implementing recommended improvements Executive Presentation: A presentation to EXCO Leadership summarising the key findings, recommendations, and action plan. Engagement Timeline: The engagement is expected to be completed within 1-3 from the commencement date. Regular progress updates will be provided to Group throughout the engagement period. Consultant Qualifications: The consultant(s) responsible for conducting the review should possess expertise in IT infrastructure management, cybersecurity, cloud computing, and risk assessment. Relevant certifications and experience in conducting similar assessments for organisations of comparable size and complexity are desirable. Confidentiality and Data Security: The consultant(s) will adhere to strict confidentiality protocols and handle sensitive information with utmost care. Measures will be implemented to ensure the security and integrity of data collected during the engagement. This Scope of Work outlines the key objectives, assessment areas, methodology, deliverables, timeline, and consultant qualifications for the proposed independent IT infrastructure review. Upon completion of the review, the business will have actionable insights and recommendations to enhance the resilience, scalability, and alignment of its IT infrastructure with business objectives. (Rullion is a recruitment agency) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Apr 16, 2024
Contractor
IT Infrastructure Consultant East Midlands (Hybrid Working) 3 Month initial contract Up to 1000 per day Outside IR35 DOE Rullion is seeking an experienced Independent IT Infrastructure Review Consultant to conduct a comprehensive assessment of existing IT infrastructure for one of our reputable SME Customers. We are dedicated to ensuring that our technology supports our business objectives while remaining robust, scalable, and secure. Scope of Work: Independent IT Infrastructure Review The company wants to conduct a comprehensive review of the existing IT infrastructure of the group to ensure it is robust, scalable, and aligned with business objectives. The review aims to identify potential risks, optimise resource utilisation, and capitalise on opportunities for improvement. The key functional areas to be provided and in the scope of work are: Hardware Software Cloud Infrastructure Security and Compliance Integration and Alignment Scalability and Resilience Disaster Recovery and Business Continuity The primary objective of this engagement is to conduct a comprehensive review of the existing IT infrastructure of the group to ensure it is robust, scalable, and aligned with business objectives. The review aims to identify potential risks, optimise resource utilisation, and capitalise on opportunities for improvement. Assessment Areas: Hardware: Evaluate the current hardware setup, including servers, network devices, storage systems, and end-user devices, to assess their suitability, performance, and capacity Software: Review the software applications and systems deployed across the organisation to ensure they meet operational requirements and are properly licensed. Cloud Infrastructure: Assess the utilisation of cloud services (e.g., AWS, Azure, GCP) to determine the effectiveness of cloud adoption and identify opportunities for optimisation. Security and Compliance: Evaluate the cybersecurity measures and compliance practices in place to safeguard data and ensure adherence to regulatory requirements (e.g., GDPR, industry standards). Integration and Alignment: Analyse the integration and alignment of different systems and applications to streamline processes and improve interoperability. Scalability and Resilience: Assess the scalability and resilience of the IT infrastructure to accommodate future growth and mitigate the risk of downtime or disruptions. Disaster Recovery and Business Continuity: Review the disaster recovery (DR) and business continuity (BC) plans to assess their effectiveness in minimising the impact of unforeseen events. Methodology: Data Collection: Gather relevant documentation, conduct interviews with key stakeholders, and perform on-site inspections to collect information about the IT infrastructure. Analysis: Analyse the collected data to identify strengths, weaknesses, opportunities, and threats (SWOT analysis) associated with the existing infrastructure. Benchmarking: Benchmark the current infrastructure against industry best practices and standards to assess its maturity level and identify areas for improvement. Risk Assessment: Conduct a risk assessment to identify potential vulnerabilities, security gaps, and single points of failure within the infrastructure. Opportunity Identification: Identify opportunities for optimization, cost savings, and innovation, such as leveraging emerging technologies or implementing automation solutions. Documentation: Document findings, recommendations, and action plans in a comprehensive report to be presented to EXCO Team Deliverables: IT Infrastructure Assessment Report: A detailed report outlining the findings of the review, including strengths, weaknesses, risks, opportunities, and recommendations for improvement Action Plan: A prioritised action plan delineating specific steps and timelines for addressing identified issues and implementing recommended improvements Executive Presentation: A presentation to EXCO Leadership summarising the key findings, recommendations, and action plan. Engagement Timeline: The engagement is expected to be completed within 1-3 from the commencement date. Regular progress updates will be provided to Group throughout the engagement period. Consultant Qualifications: The consultant(s) responsible for conducting the review should possess expertise in IT infrastructure management, cybersecurity, cloud computing, and risk assessment. Relevant certifications and experience in conducting similar assessments for organisations of comparable size and complexity are desirable. Confidentiality and Data Security: The consultant(s) will adhere to strict confidentiality protocols and handle sensitive information with utmost care. Measures will be implemented to ensure the security and integrity of data collected during the engagement. This Scope of Work outlines the key objectives, assessment areas, methodology, deliverables, timeline, and consultant qualifications for the proposed independent IT infrastructure review. Upon completion of the review, the business will have actionable insights and recommendations to enhance the resilience, scalability, and alignment of its IT infrastructure with business objectives. (Rullion is a recruitment agency) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Trading Technology Support Specialist - Level 2 - Electronic Trading Systems - £60/65K - Remote - (RL7361) Salary: £60 - £65K Per Annum Benefits: Excellent Benefits Location: Remote The Client: Curo are Partnering with an Innovative Electronic Trading Technology organisation, who provide Leading edge Trading Technology for today's Financial Markets. They support financial institutions to take advantage of the new world of electronic trading, giving them the flexibility to quickly adapt as markets continue to evolve. Their Platform provides a breakthrough combination of performance, configurability and control. It is used as a foundation technology by financial organisations to succeed in today's growing, but increasingly competitive, world of electronic trading. The Candidate: The successful candidate will have a strong track record in capital markets technology, gained either within a financial trading firm or technology vendor. You will have either a computer science background or strong experience in supporting trading technology platforms or applications. You will ideally have significant experience in configuring, deploying, and supporting electronic trading technology or similar. A background in electronic trading systems, FIX protocol, and trading workflows is therefore highly desirable. The Role: Working alongside the Professional Services team in deploying and supporting electronic trading solutions built using the organisations Platform development framework. The primary purpose of this role is to act as a focal point in coordinating and executing a variety of support activities for which the customer and internal teams rely on. The role is critical to meeting support commitments and proactively managing the needs of their customers. This role not only encompasses day-to-day responsibilities as a senior level 2 technical support executive but also extends to direct engagement with customers, and internal and potentially 3rd party teams. This includes working collaboratively with core development and professional services teams, and constantly looking for service and product improvements. Key Duties: Providing service management support to customers within SLA framework Providing an escalation point to the customers for service problems Maintenance and management of toolsets and Knowledge Base content Creating and presentation of the agreed Customer Service reports Embedding and driving compliance with policy and standard operating procedures Driving the extraction of maximum value from service contracts including partner performance IT operational management processes and SLAs Delivery against change control and request management processes Acting as the standard bearer for the (ITSM) Incident Management system and contributing to the ongoing improvement of service levels To lead the continual development and improvement of the support team with customer focus being a priority Providing regular incident updates to the internal team and customers concerning open incidents Developing, coordinating, and promoting incident management activities across the whole of Support and Development Taking responsibility for the effective functioning of the Incident Management processes across all support areas Providing expert advice to customers in the resolution of Incidents, including negotiation with customers, service support teams, and 3rd parties in order to resolve issues Managing the monitoring and resolution of stalled or breached jobs with 2nd and 3rd line groups Ensuring effective and rapid response to Major Incidents Ensuring that any service breach is suitably recorded and described before it is closed Reviewing and recommending, as appropriate, changes to support processes to ensure continuous improvement of the incident management process Providing guidance on Incident Management to all support staff and assist in their training and knowledge development Producing metrics for service performance and customer satisfaction both on a regular and an ad hoc basis Ensuring regular reporting on key service performance and quality metrics (in relation to incident management) Establish a channel for users to request and receive standard services Helping users and customers to know about the availability of services and the procedure for obtaining them. Maintain user and customer satisfaction through efficient and professional handling of all service requests Assist users and customers with general information, complaints or comments. Requirements: Proven experience in the capital markets industry, either within a financial organisation (sell-side broker, trading venue, etc.) or a financial technology vendor focused on electronic trading and Front Office workflow Strong functional experience ideally gained in one or more of the following roles: client on boarding, trading team technology support, product development/management, development, technical business analyst, trading systems implementation or technical Strong knowledge of electronic trading life cycle and workflow. Good knowledge of trading technology landscape Prior technical training including basic Scripting skill and experience with Java or a similar language Excellent knowledge of the FIX messaging protocol versions 4.2 - 5.0 Understanding of transport protocols such as TCP/IP, UDP Understanding of trade messaging workflows across one or more asset classes (equities, FI, FX) Strong track record in a technology support environment working with structured support processes (ideally with good knowledge of ITIL) Experience working with service CRM tools (eg, 4Me, Service NOW, Jira Service Desk) Ability to work within a structured support framework (to meet SLA target) Technical documentation skills Software testing experience Good general knowledge of infrastructure, cloud, networking Enjoy interacting with people, be an excellent listener, and have strong verbal and written communication skills Be inquisitive and have a desire to learn/be a team player who is happy to coach To apply for this Trading Technology Support Specialist permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Apr 16, 2024
Full time
Trading Technology Support Specialist - Level 2 - Electronic Trading Systems - £60/65K - Remote - (RL7361) Salary: £60 - £65K Per Annum Benefits: Excellent Benefits Location: Remote The Client: Curo are Partnering with an Innovative Electronic Trading Technology organisation, who provide Leading edge Trading Technology for today's Financial Markets. They support financial institutions to take advantage of the new world of electronic trading, giving them the flexibility to quickly adapt as markets continue to evolve. Their Platform provides a breakthrough combination of performance, configurability and control. It is used as a foundation technology by financial organisations to succeed in today's growing, but increasingly competitive, world of electronic trading. The Candidate: The successful candidate will have a strong track record in capital markets technology, gained either within a financial trading firm or technology vendor. You will have either a computer science background or strong experience in supporting trading technology platforms or applications. You will ideally have significant experience in configuring, deploying, and supporting electronic trading technology or similar. A background in electronic trading systems, FIX protocol, and trading workflows is therefore highly desirable. The Role: Working alongside the Professional Services team in deploying and supporting electronic trading solutions built using the organisations Platform development framework. The primary purpose of this role is to act as a focal point in coordinating and executing a variety of support activities for which the customer and internal teams rely on. The role is critical to meeting support commitments and proactively managing the needs of their customers. This role not only encompasses day-to-day responsibilities as a senior level 2 technical support executive but also extends to direct engagement with customers, and internal and potentially 3rd party teams. This includes working collaboratively with core development and professional services teams, and constantly looking for service and product improvements. Key Duties: Providing service management support to customers within SLA framework Providing an escalation point to the customers for service problems Maintenance and management of toolsets and Knowledge Base content Creating and presentation of the agreed Customer Service reports Embedding and driving compliance with policy and standard operating procedures Driving the extraction of maximum value from service contracts including partner performance IT operational management processes and SLAs Delivery against change control and request management processes Acting as the standard bearer for the (ITSM) Incident Management system and contributing to the ongoing improvement of service levels To lead the continual development and improvement of the support team with customer focus being a priority Providing regular incident updates to the internal team and customers concerning open incidents Developing, coordinating, and promoting incident management activities across the whole of Support and Development Taking responsibility for the effective functioning of the Incident Management processes across all support areas Providing expert advice to customers in the resolution of Incidents, including negotiation with customers, service support teams, and 3rd parties in order to resolve issues Managing the monitoring and resolution of stalled or breached jobs with 2nd and 3rd line groups Ensuring effective and rapid response to Major Incidents Ensuring that any service breach is suitably recorded and described before it is closed Reviewing and recommending, as appropriate, changes to support processes to ensure continuous improvement of the incident management process Providing guidance on Incident Management to all support staff and assist in their training and knowledge development Producing metrics for service performance and customer satisfaction both on a regular and an ad hoc basis Ensuring regular reporting on key service performance and quality metrics (in relation to incident management) Establish a channel for users to request and receive standard services Helping users and customers to know about the availability of services and the procedure for obtaining them. Maintain user and customer satisfaction through efficient and professional handling of all service requests Assist users and customers with general information, complaints or comments. Requirements: Proven experience in the capital markets industry, either within a financial organisation (sell-side broker, trading venue, etc.) or a financial technology vendor focused on electronic trading and Front Office workflow Strong functional experience ideally gained in one or more of the following roles: client on boarding, trading team technology support, product development/management, development, technical business analyst, trading systems implementation or technical Strong knowledge of electronic trading life cycle and workflow. Good knowledge of trading technology landscape Prior technical training including basic Scripting skill and experience with Java or a similar language Excellent knowledge of the FIX messaging protocol versions 4.2 - 5.0 Understanding of transport protocols such as TCP/IP, UDP Understanding of trade messaging workflows across one or more asset classes (equities, FI, FX) Strong track record in a technology support environment working with structured support processes (ideally with good knowledge of ITIL) Experience working with service CRM tools (eg, 4Me, Service NOW, Jira Service Desk) Ability to work within a structured support framework (to meet SLA target) Technical documentation skills Software testing experience Good general knowledge of infrastructure, cloud, networking Enjoy interacting with people, be an excellent listener, and have strong verbal and written communication skills Be inquisitive and have a desire to learn/be a team player who is happy to coach To apply for this Trading Technology Support Specialist permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
GDS Application support specialist - Required for this global travel business/leisure travel company. They are looking for a GDS support agent, Amadeus knowledge is a must. Homebased, salary up to 38k, Monday to Friday. GDS application support executives duties - GDS application support specialist provides all levels of GDS and technical product support to their internal staff -The specialist will be responsible for managing the GDS helpdesk and all queries received, ensuring they are resolved within the given SLA . The main GDS is Amadeus, but they also use Galileo and sabre -GDS queries such as formats, workflow, processors, and configurations -Manage new advisors onboarding -Set up new corporate clients -Support implementation of new client OBTs -GDS software installation plus many more tasks GDS application support specialist skills required -Background in corporate travel is a must -GDS support desk ideally -Advanced knowledge of Amadeus is a must -Demonstrate a positive can do attitude -Ability to manage various projects Additional information -Homebased with two days per month in the office in central London -Benefits include 25 days holidays, pension, Bupa, bonus, life insurance, perkbox etc If you are interested in the above role please apply online or send your cv to (url removed) quoting DT58809 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
Apr 16, 2024
Full time
GDS Application support specialist - Required for this global travel business/leisure travel company. They are looking for a GDS support agent, Amadeus knowledge is a must. Homebased, salary up to 38k, Monday to Friday. GDS application support executives duties - GDS application support specialist provides all levels of GDS and technical product support to their internal staff -The specialist will be responsible for managing the GDS helpdesk and all queries received, ensuring they are resolved within the given SLA . The main GDS is Amadeus, but they also use Galileo and sabre -GDS queries such as formats, workflow, processors, and configurations -Manage new advisors onboarding -Set up new corporate clients -Support implementation of new client OBTs -GDS software installation plus many more tasks GDS application support specialist skills required -Background in corporate travel is a must -GDS support desk ideally -Advanced knowledge of Amadeus is a must -Demonstrate a positive can do attitude -Ability to manage various projects Additional information -Homebased with two days per month in the office in central London -Benefits include 25 days holidays, pension, Bupa, bonus, life insurance, perkbox etc If you are interested in the above role please apply online or send your cv to (url removed) quoting DT58809 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit (url removed)
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 15, 2024
Full time
You might have thought that as Technology Partner of the Year 2023 our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you d be wrong. Yes, we are all incredibly proud of our achievements, BUT we re insanely ambitious, full of new ideas, and we re ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we d love to hear from you Role Info: Software Development Director (Exec Team Seat) Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week £120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am 7pm. Occasional Saturday work required. Reporting to: CEO Team Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and Advice Pedigree: British HR Awards - Technology Partner of the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury s, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK s leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We re not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: It s so intuitive. It s built around how HR advice is actually provided. We re not fitting around the software; the software fits around us . Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you ll add value: + Recruit, build and lead a high-performing team of developers and QA engineers + Foster a culture of innovation and continuous improvement with the development team + Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives + Oversee the development lifecycle, from technical design to development, testing, and deployment + Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform + Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years experience leading development teams in a fast-paced, technology-driven environment + Proven track record of successfully delivering complex software projects on time and within budget + Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.) + Experience with cloud platforms, preferably Azure, is a significant advantage + Expertise in automated testing frameworks and tools is a bonus + Excellent communication, collaboration, and leadership skills + Ability to think strategically and translate business needs into technical solutions + Passion for building high-quality, innovative software products What s on Offer: + Life assurance + Pension + Holiday purchase scheme + Volunteering days + Long service awards + Contribution towards professional qualifications + Contribution towards membership fees + Employee assistance programme + Health cashback plan + And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Jisc is looking for a Group Internal Audit Manager to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary from £60,000 per annum negotiable depending on experience About Us: Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. As Group Internal Audit Manager , you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function. The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. Responsibilities as our Group Internal Audit Manager: Working with all directorates in Jisc to develop an internal audit plan which covers Jisc s main areas of risk Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc s internal controls and processes Line managing the internal auditor What we re looking for in our Group Internal Audit Manager: Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen A track record of leading a team, ideally within an internal audit function Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards Knowledge of enterprise risk management, risks and controls. Problem solving skills to analyse operational, financial and non-financial information. Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Don t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can t tick every box, but we realise the perfect candidate doesn t exist. So, if you can do most of what we re looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn t about how many hours you spend at home or at work; it s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. What can we offer you as our Group Internal Audit Manager? Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas A generous pension scheme A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks A generous budget to support you with external learning and Continuous professional development Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support The opportunity to donate to charity tax-free with our Payroll Giving benefit A wide range of discounts from retailers and big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click apply today to be forwarded to our online recruitment portal and become our new Group Internal Audit Manager. Thank you for your interest in Jisc.
Apr 15, 2024
Full time
Jisc is looking for a Group Internal Audit Manager to join our team on a full-time, permanent basis. This role is Hybrid with the flexibility to work from home and at any of our main hubs (London, Bristol, Manchester and Milton Park). In return, you will receive a competitive salary from £60,000 per annum negotiable depending on experience About Us: Jisc is the UK digital, data and technology agency focused on tertiary education, research, and innovation. We are a not-for-profit organisation with a big ambition to improve lives through education and research by providing hardware, software, and networking solutions. Join us and your contribution will help us to empower UK universities, colleges, research institutions and wider customers with technology so that everyone prospers. About the role: Are you able to competently design and implement ongoing Audit programmes, with a view to focusing on overall risk management within an organisation, whilst supporting all internal audit work? If so, this role will be ideal for you. As Group Internal Audit Manager , you will be a part of the Office of the Chief Executive and accountable for the delivery of a high performing internal audit function. The scope of activities includes all operations across all directorates, and the audits performed cover operational process, financial processes and key business projects. Each year, a programme of audits will be drawn up with management and agreed. Responsibilities as our Group Internal Audit Manager: Working with all directorates in Jisc to develop an internal audit plan which covers Jisc s main areas of risk Delivering audit reports with recommendations which are practical, address control weakness and are agreed by management Conducting investigations into whistleblowing concerns and allegations of fraud and irregularities Reporting regularly to A&RCM (Audit and Risk Committee) and delivering an annual report on the adequacy and effectiveness of Jisc s internal controls and processes Line managing the internal auditor What we re looking for in our Group Internal Audit Manager: Excellent experience of developing annual audit plans, and performing risk-based audits in operational and financial areas In-depth knowledge and understanding of Risk and controls frameworks to mitigate risks whilst remaining commercial Previous experience of working at a senior level in an internal audit function, demonstrating a strong financial and commercial acumen A track record of leading a team, ideally within an internal audit function Extensive knowledge of current auditing techniques, internal audit standards, fraud awareness and professional ethical standards Knowledge of enterprise risk management, risks and controls. Problem solving skills to analyse operational, financial and non-financial information. Excellent communication skills and the ability to write and present reports to management and non-executives identifying improvements in controls and processes Don t meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can t tick every box, but we realise the perfect candidate doesn t exist. So, if you can do most of what we re looking for, go ahead and apply. You may be just the right candidate for this or other roles! Why work at Jisc: At Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. We want to create a culture of lifelong learning. You can look forward to a rewarding job with opportunities to develop and make a real difference to the education and research sectors. We believe a balance between your personal and professional life is essential to your happiness and fulfilment. We work flexibly at Jisc and focus on outputs rather than presenteeism and are open to a whole range of ways of working. It isn t about how many hours you spend at home or at work; it s about the flow you establish that brings energy to both parts of your life. Our hybrid working policy is flexible, and the frequency of time spent in your nominated office will vary across teams and job roles. What can we offer you as our Group Internal Audit Manager? Flexible work pattern, which can adapt to suit your schedules and personal commitments 31 days annual leave (plus bank holidays) that includes an additional three closure days over Christmas A generous pension scheme A range of leave options, including parental leave, 3 days volunteer leave per annum and even career breaks A generous budget to support you with external learning and Continuous professional development Allocated allowance of up to £250 to equip your home office A company culture which supports and promotes personal learning and development, including access to thousands of courses on LinkedIn Learning Mental health first aid trained staff and supportive environment Financial well-being support The opportunity to donate to charity tax-free with our Payroll Giving benefit A wide range of discounts from retailers and big-name high-street stores Cycle to work scheme Employee recognition awards and travel loans Additional Flexible benefits include Holiday Buying - Purchase 1-5 days additional holiday per annum, Healthcare Cashplan, Electric Car Lease Scheme and option to purchase SmartTech If you have the skills and experience, we require for this role and are looking for a new challenge then please click apply today to be forwarded to our online recruitment portal and become our new Group Internal Audit Manager. Thank you for your interest in Jisc.
Customer Support Executive - Software SolutionsBasic salary £23,200 + benefitsOffice based in Rochester, Kent or hybrid My client is a provider of software solutions to the retail and hospitality market place. They are currently looking for a 1st line customer support executive to join their existing team, working from an office in Rochester, Kent with potential for some hybrid working. If you have customer service experience from any background and are looking for a new challenge where you can grow and develop in an exciting sector this could be a brilliant opportunity! The Role: You'll be working as part of a team taking inbound calls and emails from customers who have support queries. Some of these will be technical queries and others will be more general. You'll receive full training on the product solutions and develop your skills to be able to handle the more technical queries over time. Based in the Rochester office at least 3-4 days a week, you can choose to work from home or the office for the other days Working 37.5 hours a week Monday to Friday The key part of the role is customer service and ensuring their query is resolved quickly and effectively The Person: We're looking for someone with really strong customer service skills who is comfortable learning about software to be able to handle technical queries. If you've worked in an IT environment previously that's great but it isn't essential. Excellent communication skills are a must, both verbal and written You'll need to be able to get to the Rochester office regularly. there are public transport routes and street parking We need a good team player who can enjoy a positive team environment and be keen to learn and develop their skills. The Package: The basic salary is £23,200 per annum There is an annual bonus at the end of the year 25 days holiday + bank holidays Private medical scheme and medicash Cycle to work scheme Additional great benefit options This role is immediately available so please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours Highbridge Talent is acting as a recruitment agency in relation to this role
Apr 15, 2024
Full time
Customer Support Executive - Software SolutionsBasic salary £23,200 + benefitsOffice based in Rochester, Kent or hybrid My client is a provider of software solutions to the retail and hospitality market place. They are currently looking for a 1st line customer support executive to join their existing team, working from an office in Rochester, Kent with potential for some hybrid working. If you have customer service experience from any background and are looking for a new challenge where you can grow and develop in an exciting sector this could be a brilliant opportunity! The Role: You'll be working as part of a team taking inbound calls and emails from customers who have support queries. Some of these will be technical queries and others will be more general. You'll receive full training on the product solutions and develop your skills to be able to handle the more technical queries over time. Based in the Rochester office at least 3-4 days a week, you can choose to work from home or the office for the other days Working 37.5 hours a week Monday to Friday The key part of the role is customer service and ensuring their query is resolved quickly and effectively The Person: We're looking for someone with really strong customer service skills who is comfortable learning about software to be able to handle technical queries. If you've worked in an IT environment previously that's great but it isn't essential. Excellent communication skills are a must, both verbal and written You'll need to be able to get to the Rochester office regularly. there are public transport routes and street parking We need a good team player who can enjoy a positive team environment and be keen to learn and develop their skills. The Package: The basic salary is £23,200 per annum There is an annual bonus at the end of the year 25 days holiday + bank holidays Private medical scheme and medicash Cycle to work scheme Additional great benefit options This role is immediately available so please get in touch by applying below and shortlisted candidates will be contacted within 48 working hours Highbridge Talent is acting as a recruitment agency in relation to this role
GDS Application support specialist - Required for this global travel business/leisure travel company. They are looking for a GDS support agent, Amadeus knowledge is a must. Homebased, salary up to 38k, Monday to Friday. GDS application support executives duties- GDS application support specialist provides all levels of GDS and technical product support to their internal staff -The specialist will be responsible for managing the GDS helpdesk and all queries received, ensuring they are resolved within the given SLA . The main GDS is Amadeus, but they also use Galileo and sabre-GDS queries such as formats, workflow, processors, and configurations-Manage new advisors onboarding-Set up new corporate clients-Support implementation of new client OBTs-GDS software installation plus many more tasks GDS application support specialist skills required -Background in corporate travel is a must-GDS support desk ideally-Advanced knowledge of Amadeus is a must-Demonstrate a positive can do attitude-Ability to manage various projects Additional information -Homebased with two days per month in the office in central London-Benefits include 25 days holidays, pension, Bupa, bonus, life insurance, perkbox etcIf you are interested in the above role please apply online or send your cv to quoting DT58809 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
Apr 15, 2024
Full time
GDS Application support specialist - Required for this global travel business/leisure travel company. They are looking for a GDS support agent, Amadeus knowledge is a must. Homebased, salary up to 38k, Monday to Friday. GDS application support executives duties- GDS application support specialist provides all levels of GDS and technical product support to their internal staff -The specialist will be responsible for managing the GDS helpdesk and all queries received, ensuring they are resolved within the given SLA . The main GDS is Amadeus, but they also use Galileo and sabre-GDS queries such as formats, workflow, processors, and configurations-Manage new advisors onboarding-Set up new corporate clients-Support implementation of new client OBTs-GDS software installation plus many more tasks GDS application support specialist skills required -Background in corporate travel is a must-GDS support desk ideally-Advanced knowledge of Amadeus is a must-Demonstrate a positive can do attitude-Ability to manage various projects Additional information -Homebased with two days per month in the office in central London-Benefits include 25 days holidays, pension, Bupa, bonus, life insurance, perkbox etcIf you are interested in the above role please apply online or send your cv to quoting DT58809 Don't keep a good thing to yourself We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks. C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 15, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Apr 15, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Apr 15, 2024
Full time
You might have thought that as "Technology Partner of the Year 2023" our dev team would now be cruising along enjoying all the glory and mentally living on a deserted beach somewhere but you'd be wrong. Yes, we are all incredibly proud of our achievements, BUT we're insanely ambitious, full of new ideas, and we're ONLY JUST getting started. We want YOU to come and lead us and to help us to innovate faster & smarter. Are you ready for your next mission? If so, we'd love to hear from you Role Info: Software Development Director (Exec Team Seat)Remote Working with Ellesmere Port Office-Based Minimum 1 Day Per Week£120,000 - £140,000 Plus Benefits Package Including Pension, Life Assurance, Employee Assistance Programme, Discounted Gym Memberships and More Hours: 37.5 hours per week. Operational Hours 8am - 7pm. Occasional Saturday work required. Reporting to: CEOTeam Size: 12 Devs (UK Based) 4 QAs - (You will hire more!) Company: Leading Provider on HR Tech, Consulting and AdvicePedigree: British HR Awards - Technology Partner of the Year 2023Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More Your Background / Skills: Team Leadership, Software Project Delivery, Software, Automation Testing, DevOps, Software Development, Cloud Platforms, Strategic Thinking, Building Software Products, B2B SaaS, People / HR Tech. About us: We are the UK's leading provider of Award-Winning HR technology, consulting and advisory services. We help build a positive culture where people can give their best to drive business success. We do this by taking the complexity out of the HR experience, making it simple, easy to access and agile. By combining cloud technology, data insight and expert guidance, we help our clients empower their leaders, engage their people and drive efficiency. We're not just another tech company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower , is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring Revenue. This is what leading retailer Iceland has to say: "It's so intuitive. It's built around how HR advice is actually provided. We're not fitting around the software; the software fits around us". Do you have experience leading software development teams? We are seeking a passionate and experienced leader to join our Executive Leadership Team as the Development Director for our empower SaaS platform. In this critical role, you will be responsible for driving the development and delivery of our market-leading platform, ensuring it meets the evolving needs of our clients and delivers exceptional value. Where you'll add value: + Recruit, build and lead a high-performing team of developers and QA engineers+ Foster a culture of innovation and continuous improvement with the development team+ Define and execute the development roadmap for the empower platform, aligned with product strategy and business objectives+ Oversee the development lifecycle, from technical design to development, testing, and deployment+ Implement and maintain best practices for software development, including Agile methodologies, continuous integration/continuous delivery (CI/CD), and code quality assurance+ Champion automated testing practices and tools, driving efficiency and improving software quality+ Partner closely with the Product Management function to understand user needs and translate them into technical requirements+ Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance the empower platform+ Contribute to the overall strategic direction of AdviserPlus, providing technical expertise and insights to the Executive Leadership Team About you: + Minimum 5 years' experience leading development teams in a fast-paced, technology-driven environment+ Proven track record of successfully delivering complex software projects on time and within budget+ Strong understanding of software development lifecycle methodologies (Agile, Waterfall, etc.)+ Experience with cloud platforms, preferably Azure, is a significant advantage+ Expertise in automated testing frameworks and tools is a bonus+ Excellent communication, collaboration, and leadership skills+ Ability to think strategically and translate business needs into technical solutions+ Passion for building high-quality, innovative software products What's on Offer: + Life assurance+ Pension+ Holiday purchase scheme+ Volunteering days+ Long service awards+ Contribution towards professional qualifications+ Contribution towards membership fees+ Employee assistance programme+ Health cashback plan+ And more . Sounds like a good fit? Apply here for a fast-track path to our Leadership Team. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the
Morgan Philips Specialist Recruitment
Stevenage, Hertfordshire
Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator(Base salary up to £80k - car or car allowance of £510 per month and bonus up to £12k) Home based and then attend site in Stevenage in Hertfordshire once or twice a week as required.We are looking to offer an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator the opportunity to join our Oracle System Administration Team based in Stevenage with the option for hybrid working. As the Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator, you will be a part of our commitment to deliver what we promise for our clients within a growing essential infrastructure services provider operating within the UK & Ireland.Does this sound like a role for you? Read more Who you are? Do you like a challenge? Are you keen to develop your skills? Do you enjoy finding solutions?As an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator, you will provide leadership in ensuring our finance systems support business challenges and enhancements to our underlying business processes. You will be responsible for the on-going health of the Financial Consolidation & Close Cloud Services (FCCS) applications and the Oracle Enterprise Performance Management (EPM) environment. You will identify improvement opportunities and work with multiple business units and our support partner to ensure efficient, productive and secure use of financial systems.If you want to make a difference working within a supportive team environment, we would be pleased to hear from you. As the Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator you'll get the opportunity to: Configure, set up and support of Oracle FCCS applications according to the company's financial structure and requirements. Manager user access, role and security privileges within the FCCS application ensuring secure and appropriate levels of access for individual users. Provide system administration and support for the production system and integrations with external systems . Oversee the integration of data from various sources into the FCCS application, ensuring data accuracy, consistency, and timeliness. Coordinate and execute period-end close activities, including consolidation, validation, and submission of financial data within specified timelines. Ensure the period-end close cycle runs efficiently and manage the scheduling of Oracle Enterprise Scheduler Service (ESS) jobs. Monitor system performance, troubleshooting issues, applying patches and updates, and providing technical support to end-users as needed. Ensure change management approval process is adhered to. Control system configuration deployments and ensure business and system impact is managed and signed off. Manage incidents and service request from inception to completion, ensuring full documentation is delivered and maintained. Support the project team and user community in all day-to-day activities. Be the point of contact between the business and third parties for issue resolution and problem management. Provide technical and functional expertise to facilitate better decision making and propose options for new and amended functionality. Maintain documentation related to system configurations, processes, and procedures. What you'll bring? Degree or equivalent, professional qualification advantageous. Strong financial accounting experience. 5 years+ relevant administration experience with Oracle FCCS solutions. Demonstrable experience in supporting and implementing FCCS. Proficiency in EPM Automate. Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable. Excellent written and verbal communication skills. Extensive knowledge of IT systems and a high degree of technical skill. System integration experience desirable. Business Intelligence software experience desirable. Information security. Experience of managing internal customer expectations and setting realistic deliverables and deadlines for solutions. Knowledge of enterprise architecture. What is in it for you? 25 days' annual leave plus 8 statutory holidays. Discretionary annual bonus. Contributory Pension scheme. Life Assurance. Access to our Employee Assistance Programme. Cycle to work scheme. Access to a wide range of discounts and special offers through our online rewards platform. Private health care. Company car or car allowance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Apr 15, 2024
Full time
Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator(Base salary up to £80k - car or car allowance of £510 per month and bonus up to £12k) Home based and then attend site in Stevenage in Hertfordshire once or twice a week as required.We are looking to offer an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator the opportunity to join our Oracle System Administration Team based in Stevenage with the option for hybrid working. As the Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator, you will be a part of our commitment to deliver what we promise for our clients within a growing essential infrastructure services provider operating within the UK & Ireland.Does this sound like a role for you? Read more Who you are? Do you like a challenge? Are you keen to develop your skills? Do you enjoy finding solutions?As an Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator, you will provide leadership in ensuring our finance systems support business challenges and enhancements to our underlying business processes. You will be responsible for the on-going health of the Financial Consolidation & Close Cloud Services (FCCS) applications and the Oracle Enterprise Performance Management (EPM) environment. You will identify improvement opportunities and work with multiple business units and our support partner to ensure efficient, productive and secure use of financial systems.If you want to make a difference working within a supportive team environment, we would be pleased to hear from you. As the Oracle Financial Consolidation and Close Cloud Service (FCCS) Administrator you'll get the opportunity to: Configure, set up and support of Oracle FCCS applications according to the company's financial structure and requirements. Manager user access, role and security privileges within the FCCS application ensuring secure and appropriate levels of access for individual users. Provide system administration and support for the production system and integrations with external systems . Oversee the integration of data from various sources into the FCCS application, ensuring data accuracy, consistency, and timeliness. Coordinate and execute period-end close activities, including consolidation, validation, and submission of financial data within specified timelines. Ensure the period-end close cycle runs efficiently and manage the scheduling of Oracle Enterprise Scheduler Service (ESS) jobs. Monitor system performance, troubleshooting issues, applying patches and updates, and providing technical support to end-users as needed. Ensure change management approval process is adhered to. Control system configuration deployments and ensure business and system impact is managed and signed off. Manage incidents and service request from inception to completion, ensuring full documentation is delivered and maintained. Support the project team and user community in all day-to-day activities. Be the point of contact between the business and third parties for issue resolution and problem management. Provide technical and functional expertise to facilitate better decision making and propose options for new and amended functionality. Maintain documentation related to system configurations, processes, and procedures. What you'll bring? Degree or equivalent, professional qualification advantageous. Strong financial accounting experience. 5 years+ relevant administration experience with Oracle FCCS solutions. Demonstrable experience in supporting and implementing FCCS. Proficiency in EPM Automate. Experience in Oracle PBCS, ARCS and Reporting (OTBI, SQL) desirable. Excellent written and verbal communication skills. Extensive knowledge of IT systems and a high degree of technical skill. System integration experience desirable. Business Intelligence software experience desirable. Information security. Experience of managing internal customer expectations and setting realistic deliverables and deadlines for solutions. Knowledge of enterprise architecture. What is in it for you? 25 days' annual leave plus 8 statutory holidays. Discretionary annual bonus. Contributory Pension scheme. Life Assurance. Access to our Employee Assistance Programme. Cycle to work scheme. Access to a wide range of discounts and special offers through our online rewards platform. Private health care. Company car or car allowance. Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 15, 2024
Full time
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: £900 - £1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Resolve Recruitment Services
Antrim, County Antrim
Resolve Recruitment are looking for an ambitious and results orientated Business Development Executive to join our client's fast-growing company who are currently going through ambitious global growth plans. The candidate will be a highly motivated individual with an appetite for success and a consultative approach to prospecting. You will act as a lever between our client's Marketing and Sales teams - originating new qualified pipeline opportunities pipeline progression of leads. Your role will be focused on converting Marketing Qualified Leads to Sales Qualified Leads and seeking new prospects in line with the target markets set out by the company. You will also be responsible for contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience of creating and moving leads through the pipeline against a quota. You will be comfortable engaging all levels of organisations including Director level and C-Suite. Responsibilities Prospecting and opportunity qualification activities - you will work independently as well as supporting others to engage with prospects through multiple mediums such as outbound calling, email and social media Assist the Marketing team with lead generation / demand generation activities in line with strategic goals Present Analytics Engines services / solutions to potential clients in a standardised and compelling way Identify key decision-makers, determine buying readiness and timelines Build long-term trusting relationships with prospects and show tenacity in proving value to them Proactively seek new business opportunities in the market Create account maps and strategise with Senior Sales Executives on approach and traction to new business opportunities Report to the Head of Commercial Marketing on (weekly/monthly/quarterly) sales results Stay up-to-date with new services and new pricing/payment plans and market knowledge Sales support where needed Requirements and skills 4 years + proven work experience in a Business Development Representative or Sales Executive role in the Software/ Technology Industry Hands-on experience with multiple sales techniques Track record of achieving sales related KPIs Experience with maintaining and optimising CRM software (preferably Hubspot) Understanding of sales pipeline and sales performance metrics Excellent written and verbal communication skills Ability to deliver engaging presentations and provide appropriate marketing collateral for prospects and clients BSc degree in Business Administration or relevant field Personal Attributes Dedicated and self-driven Customer focused with excellent communication and interpersonal skills Excellent verbal and written communication with an agreeable phone manner Ambitious, confident, enthusiastic individual with a "can-do" attitude Benefits You will be joining a dynamic and innovative company at an exciting time in its growth. A competitive salary subject to negotiation based on experience Flexible holidays and 32 days annual leave (pro rata for part-time role; and including public holidays). Up to 10 days annually of additional unpaid leave (pro rata for part-time role). Flexible working around core hours. Pension scheme. Choose from private health insurance scheme or gym membership. Support for personal charitable time. Weekly knowledge sharing presentations and regular company outings. Monthly acknowledgement of outstanding staff and regular celebrations of company success.
Apr 12, 2024
Full time
Resolve Recruitment are looking for an ambitious and results orientated Business Development Executive to join our client's fast-growing company who are currently going through ambitious global growth plans. The candidate will be a highly motivated individual with an appetite for success and a consultative approach to prospecting. You will act as a lever between our client's Marketing and Sales teams - originating new qualified pipeline opportunities pipeline progression of leads. Your role will be focused on converting Marketing Qualified Leads to Sales Qualified Leads and seeking new prospects in line with the target markets set out by the company. You will also be responsible for contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience of creating and moving leads through the pipeline against a quota. You will be comfortable engaging all levels of organisations including Director level and C-Suite. Responsibilities Prospecting and opportunity qualification activities - you will work independently as well as supporting others to engage with prospects through multiple mediums such as outbound calling, email and social media Assist the Marketing team with lead generation / demand generation activities in line with strategic goals Present Analytics Engines services / solutions to potential clients in a standardised and compelling way Identify key decision-makers, determine buying readiness and timelines Build long-term trusting relationships with prospects and show tenacity in proving value to them Proactively seek new business opportunities in the market Create account maps and strategise with Senior Sales Executives on approach and traction to new business opportunities Report to the Head of Commercial Marketing on (weekly/monthly/quarterly) sales results Stay up-to-date with new services and new pricing/payment plans and market knowledge Sales support where needed Requirements and skills 4 years + proven work experience in a Business Development Representative or Sales Executive role in the Software/ Technology Industry Hands-on experience with multiple sales techniques Track record of achieving sales related KPIs Experience with maintaining and optimising CRM software (preferably Hubspot) Understanding of sales pipeline and sales performance metrics Excellent written and verbal communication skills Ability to deliver engaging presentations and provide appropriate marketing collateral for prospects and clients BSc degree in Business Administration or relevant field Personal Attributes Dedicated and self-driven Customer focused with excellent communication and interpersonal skills Excellent verbal and written communication with an agreeable phone manner Ambitious, confident, enthusiastic individual with a "can-do" attitude Benefits You will be joining a dynamic and innovative company at an exciting time in its growth. A competitive salary subject to negotiation based on experience Flexible holidays and 32 days annual leave (pro rata for part-time role; and including public holidays). Up to 10 days annually of additional unpaid leave (pro rata for part-time role). Flexible working around core hours. Pension scheme. Choose from private health insurance scheme or gym membership. Support for personal charitable time. Weekly knowledge sharing presentations and regular company outings. Monthly acknowledgement of outstanding staff and regular celebrations of company success.
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: 900 - 1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Apr 12, 2024
Contractor
Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. My client is the UK's largest electricity transmission and distribution business in the UK. They are looking for a Senior Digital Capability Manager. Role: Senior Digital Capability Manager Strategic leadership role Duration: 6 Months Location: Wokingham Rate: 900 - 1000 per day (umbrella) Job Details: In short: Digital Director, Head of Digital, Senior Capability Manager within Digital required to join a large utilities provider and be responsible for driving change and transformation around their digital people capability. This is a strategic, leadership role requiring excellent technical knowledge. You will need to assess our current people's skillset in digital tech and drive change across the business to achieve a modern digital workplace. This is not a Programme Manager, Scrum Master, Agile Delivery, Human Resources role. We would expect this person to come originally from a software engineering background and have moved into something that looks like Tech Lead, Product Manager and then on to digital strategy. The big question we need to answer in digital people capability is, 'What does a good, modern, digital workplace look like?'. In full: The Ways of working team is accountable for shifting the company's Digital organisation towards Agile DevSecOps ways of working. Reporting directly to the Head of Ways of working & Capability, the Capability Senior manager - Digital workforce will form part of the Ways of working Leadership team. The key objective of this role is to achieve a workforce capability that can sustain the Agile DevSecOps ways of delivering digital programs. This role defines strategic capability development initiatives, from development through successful execution, under the guidance of senior leadership and department heads. This role will plan for constantly evolving capability of Digital workforce in DD&T to ensure that it is fit for purpose to achieve the organisational goals. This role partners and works closely with the DD&T leadership, Workforce planning, talent acquisition and People and culture team (L&D business partner, Union etc) to help drive the strategic. This role will support the review, design, and execute improvements to organisational structure; find knowledge and skills gaps and help address them. Improve current processes and optimise organisational procedures for efficiency and productivity. This role will require to lead teams by influencing, assist and drive communication in collaboration with communication lead to drive constant capability development and unite people across the organisation to keep them moving forward. This role will closely collaborate with experienced digital professional within the DD&T to develop and implement a capability development framework including, role description, skills matrix etc. for digital roles. By liaising with L&D, this role will ensure that learning needs of the organisation are addressed and improved based on the evolving digital capability. Key accountabilities: Serve as liaison with teams, executives, and senior leaders regarding overall capability of the digital workforce, employee well-being, and planning. Define and deliver programs to undertake capability assessment, gap identification and implementation plan through up/reskilling and recruitment that support shifting the skills within the organisation towards Agile DevOps. Ensures that the capability gaps are fed into wide appropriate processes, e.g. Succession, career path and development frameworks. On behalf of DD&T, lead the engagement with wide capability development, talent strategy and employee value proposition related initiatives. Collaborate with the P&C with new hires, including documentation and onboarding. In collaboration with the leaders within DD&T, P&C and L&D, develop digital capability framework including Role families, skills, proficiency levels, standardised role titles etc. Active collaboration with talent acquisition team to deliver job descriptions to drive standardisation, alignment to skills matrix and achieve desirable capability in the organisation. Proactive liaison with Leaders in the function, Resourcing Partners, HR Business Partners (HRBP) to understand requirements and facilitate effective capability development decisions. Identify key metrics to measure and track success of digital capability. Leading on the development of a culture of continuous improvement, introducing impact measured analytics to demonstrate scale of success of learning and development delivery, inform future L&D activities and demonstrate return on investment. Lead capability development initiatives within wider business to achieve digital fluency across organisations. Actively engage with the LT and HR to support the sourcing of people e.g. Graduates/Apprenticeship/critical and scarce skills. Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities employer.
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Apr 12, 2024
Full time
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Apr 12, 2024
Full time
Business Analyst - Stourbridge - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Stourbridge, Cambridgeshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.