Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
Feb 17, 2023
Full time
Vacancy Number: 15902BR
Specialist IT Solutions Engineer The successful candidate will work closely with academic staff and students to lead the investigation, proposition, build and maintenance activities for bespoke and discipline-specific IT systems that underpin the research and teaching activities initially in the School of Computer Science and Informatics, but subsequently in other academic schools in the University. The role holder will also work closely with colleagues in University IT and contribute to the wider technological innovation of IT systems across the University. Us We want to make Cardiff University an institution that is respected the world over. Our vision is to be a world-leading, research-excellent, educationally outstanding university, driven by creativity and curiosity, which fulfils its social, cultural and economic obligations to Cardiff, Wales, the UK and the world. We expect to improve our standing as one of the top 100 universities in the world and the top 20 in the UK. Opportunity The successful candidate will work within University IT alongside a wider network of technically innovative staff, and in close collaboration with academic colleagues to design, build and operate innovative systems and IT services that underpin the research, teaching and administrative activities of the School of Computer Science and Informatics. The role holder will enable the School’s staff and students to leverage existing IT services and contribute to collaborative projects with academic and technical colleagues to develop new and innovative services that support specialist teaching and research activity. You You will be comfortable working in a fast-paced academic environment and will be key to the school’s research and teaching success; helping to guide and train others in the use of digital technologies. The role requires you be agile in the management of your workload, enabling you to be responsive and reactive to requests from staff or students. You will be called upon to develop new IT services in response to requirements from academic colleagues and you are likely to need to research and learn new technologies to deliver them – often on challenging timescales. You will be expected to become the subject matter expert for services that you develop and will oversee their transition to operational teams as required. The diversity of the role will provide the right candidate with opportunities to develop a broad range of skills and to also develop specialisms. Your specialist skills will support colleagues within University IT when proposing and developing solutions at an appropriate scale required by the University. You will need strong Linux system administration experience or have used Linux extensively in a development or academic environment. You should be comfortable with supporting and troubleshooting web applications and automating service provision using open-source stacks (e.g. LAMP, Tomcat, Kubernetes, Docker, etc.) and you will need good scripting skills, while experience of Windows and Apple Mac system administration would also be advantageous. You will be able to gather and advise on requirements from academic colleagues in order to solve complex technical problems across a broad range of technologies. What we offer Cardiff University can offer many attractive benefits to its employees, including a competitive salary, 37 days annual leave per annum and a generous pension scheme. More information on what we can offer can be found at https://www.cardiff.ac.uk/jobs/what-we-can-offer . This is a full time, open ended position. Salary: £44,737 - £51,805 per annum (Grade 7) Date advert posted: Tuesday, 14 February 2023 Closing date: Friday, 3 March 2023 Please be aware that Cardiff University reserves the right to close this vacancy early should sufficient applications be received. Cardiff University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all sections of the community regardless of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. In supporting our employees to achieve a balance between their work and their personal lives, we will also consider proposals for flexible working or job share arrangements.
University of Southampton Students Union
University of Southampton Students' Union (SUSU), University Road, Southampton, UK
We are recruiting for a PHP Developer to join our expanding digital team and are looking for someone who is enthusiastic, hard-working, keen to develop and ready for a new challenge. Working as our in-house specialist for our back-end platform, you will be taking our system to new levels with an ambitious improvement and innovation plan, that will provide the perfect opportunity for you to demonstrate your skills and expertise.
To be successful in this role, you should have a minimum of two years of experience using web development technologies, including PHP, MySQL, JavaScript, HTML, CSS, and Git. Experience with PHP outside of its use within frameworks is also a plus, as is experience working within a large application codebase. In addition to strong technical skills, we are looking for someone who is organised, has strong problem-solving and analytical skills, and is able to work well with others. A willingness to learn and stay calm under pressure are also important qualities for this role.
Main Responsibilities:
Build and maintain our organisations back-end platform.
Write clean code that is clear and understandable by others
Contribute to the planning of digital projects
Lead on all phases of the development lifecycle
Work with key stakeholders to understand the needs of both the organisation and our users
Provide technical resource to tie together all of our digital systems
Essential skills and knowledge:
At least 2 years’ experience in creating and maintaining PHP based systems
Understanding of MVC approach to programming
Experience of working with MySQL
Demonstrable knowledge of web technologies including HTML, CSS, JavaScript, jQuery & Bootstrap
Experience of using frontend frameworks like vue.js
Experience of programming within WordPress, including WP plugins
Beneficial skills and knowledge:
Linux Usage and Administration
MySQL, SQL and Administration
What SUSU can offer:
35 hour work week
36 days holiday (inclusive of University closure days) plus bank holidays
Hybrid working
A fun and dynamic team
To find out more, visit our website here
To Apply:
If this sounds like an exciting opportunity and you have the skills detailed in our job description, then we would love you to get in touch by sending your CV and a covering letter by clicking on 'Apply Now'.
Applications will be reviewed throughout the advert posting and you may be contacted for interview prior to the closing date.
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
Jan 10, 2023
Full time
We are recruiting for a PHP Developer to join our expanding digital team and are looking for someone who is enthusiastic, hard-working, keen to develop and ready for a new challenge. Working as our in-house specialist for our back-end platform, you will be taking our system to new levels with an ambitious improvement and innovation plan, that will provide the perfect opportunity for you to demonstrate your skills and expertise.
To be successful in this role, you should have a minimum of two years of experience using web development technologies, including PHP, MySQL, JavaScript, HTML, CSS, and Git. Experience with PHP outside of its use within frameworks is also a plus, as is experience working within a large application codebase. In addition to strong technical skills, we are looking for someone who is organised, has strong problem-solving and analytical skills, and is able to work well with others. A willingness to learn and stay calm under pressure are also important qualities for this role.
Main Responsibilities:
Build and maintain our organisations back-end platform.
Write clean code that is clear and understandable by others
Contribute to the planning of digital projects
Lead on all phases of the development lifecycle
Work with key stakeholders to understand the needs of both the organisation and our users
Provide technical resource to tie together all of our digital systems
Essential skills and knowledge:
At least 2 years’ experience in creating and maintaining PHP based systems
Understanding of MVC approach to programming
Experience of working with MySQL
Demonstrable knowledge of web technologies including HTML, CSS, JavaScript, jQuery & Bootstrap
Experience of using frontend frameworks like vue.js
Experience of programming within WordPress, including WP plugins
Beneficial skills and knowledge:
Linux Usage and Administration
MySQL, SQL and Administration
What SUSU can offer:
35 hour work week
36 days holiday (inclusive of University closure days) plus bank holidays
Hybrid working
A fun and dynamic team
To find out more, visit our website here
To Apply:
If this sounds like an exciting opportunity and you have the skills detailed in our job description, then we would love you to get in touch by sending your CV and a covering letter by clicking on 'Apply Now'.
Applications will be reviewed throughout the advert posting and you may be contacted for interview prior to the closing date.
Please note feedback will not be provided if you are not shortlisted for interview.
SUSU is an equal opportunities employer that values a diverse workforce and we want to reflect the student body that we represent. We value diversity, promote equality and challenge discrimination and will ensure that our recruitment activities are mindful of equality and diversity matters.
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Providing support on the OPERA suite of products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Hospitality operations background.
Minimum 2 years of experience in the support or installation & configuration of Oracle Hospitality PMS products, together with the associated customer training.
Experience in working with competitive hospitality products including PMS and Spa systems.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a passport and be available for occasional travel.
What you will be doing
Provide telephonic / remote / onsite support for all OPERA products, QA skills advantageous.
Ensure accurate and timely updates of logged support issues on the in-house call logging system.
Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
Assist with the occasional implementation, testing and writing of documentation
Test and troubleshoot new versions prior to release.
Prioritize numerous issues of varying severity & service levels and deal with them
Log and manage support cases with 3rd parties.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Providing support on the OPERA suite of products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Hospitality operations background.
Minimum 2 years of experience in the support or installation & configuration of Oracle Hospitality PMS products, together with the associated customer training.
Experience in working with competitive hospitality products including PMS and Spa systems.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a passport and be available for occasional travel.
What you will be doing
Provide telephonic / remote / onsite support for all OPERA products, QA skills advantageous.
Ensure accurate and timely updates of logged support issues on the in-house call logging system.
Research and test problems to confirm, isolate and identify root cause and propose/document resolutions/future mitigation
Assist with the occasional implementation, testing and writing of documentation
Test and troubleshoot new versions prior to release.
Prioritize numerous issues of varying severity & service levels and deal with them
Log and manage support cases with 3rd parties.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Apr 20, 2022
Full time
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate. We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area. And we have huge ambitions. Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come. So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.
Are you looking for a role where you can use your experience to bring about real change within a proactive and environmentally conscious company?
We currently have an opportunity available for an Application Specialist to join our team working in Exeter with a mix of office-based working and home working. Joining us on a full-time, permanent basis, you will receive a competitive salary of £35,000 - £46,000 per annum plus excellent benefits, including a £3,000 relocation expenses allowance!
About the role:
As our Application Specialist, you will make sure critical applications, interfaces and databases are secure, resilient, highly available and cost-efficient to support key business processes, and can scale to allow planned growth and change. This includes the administration of databases including SQL Server and Oracle.
Our Application Assurance team sits within Corporate Applications alongside two other teams, Data and BI, and Solution Delivery. Alongside this the IT department supports:
· 3000 colleagues and external partners that use our systems
· 2500 Telemetry outstations collecting information about our assets
· 200 process control systems on our larger Drinking Water and Waste Water sites
· 300 physical and 1000 virtual servers
· 250 databases and over 100 software applications
· 2700 PCs and 1400 tablets and mobile phones
· 1200 network assets such as routers, switches, Microwave links
· Store and backup 3.5 Petabytes of data, equivalent to storing 780,000 movies!
As our Application Specialist you’ll benefit from working with over 100 experienced IT professionals within the department.
What you’ll be doing:
Administration of databases including SQL Server, Oracle and Progress - this could include taking backups, reviewing the efficiency of indexes and maintaining User Acceptance, Training or Development copies of the database to allow testing and development within the Department. Ensuring latest patches, hot fixes and Service Packs are installed to ensure supported and secure.
Receive, prioritise and escalate incidents when considered appropriate and necessary to maintain service level expectations - these could manifest into Emergency Changes (when the system is down), planned changes or P1 Incidents, and could also lead to a PRB being created, to investigate the route cause (our ambition should always be to prevent any future tickets being raised for the same reason - if practical)
Plan and undertake upgrades to critical platforms and support the transition of new and upgraded IT services into operational use - usually from other areas within IT i.e. as a result of a Project, but could be as a request from the Business e.g. annual Billing or new features being switched on
Maintain knowledge and skill levels appropriate to this specialist area - could be via formal training course or self-investment in personal development
What we are looking for:
Educated to degree level standard or able to demonstrate working to degree level
Experience with relevant operating systems, software and infrastructure, including Microsoft Server, Azure and AIX
Experienced in Database Administration for SQL Server and Oracle
Able to take personal responsibility to keep their business knowledge, IT governance and technical skills up to date
Demonstrate a strong customer service orientation, taking ownership to ensure the effective resolution of questions, requests and issues by the appropriate team
Excellent written and verbal communication skills, able to influence change without direct authority through collaboration, diplomacy and persuasiveness
Adept at presenting complex information in straightforward terms to a range of audiences
What's in it for you:
We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition.
In return, we offer an excellent range of benefits including:
23 days holiday allowance rising to 27 days plus bank holidays
Relocation expenses allowance of up to £3,000
A discretionary Bonus
Competitive Contributory Pension
Access to the Company Sharesave Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work scheme
Financial Support services
Training and Development Opportunities
And many more!
Closing Date: Wednesday 11th May 2022Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values which are essential to our success are:
· Trusted - We do the right thing for our customers and stakeholders
.· Collaborative - We forge strong relationships working together to make a positive impact.
· Responsible - We keep our promises to our customers, communities, and each other.
· Progressive - We are always looking for new ways to improve and make life better.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Job title: Data Governance Specialist Location: Scotstoun, Glasgow; We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £48,540 depending on skills and experience What you'll be doing: Leading the delivery of the Data Governance/Assurance framework to the Type 26 & Export Programmes (GCS)Coordinating the resources required for supporting and implementing the Data Governance Framework and Quality Management and Assurance initiatives including the product data owners and stewardsMonitoring the delivery of the Data Management Improvement plan to ensure responsible areas are addressing identified capability deficiencies to allow the business achieve required maturity levelsSpearheading in the development of measures for assessing the benefit to the business of data governance and assurance, periodically measuring the effectiveness, and feeding back on thisDelivering the data governance and assurance awareness training across the businessCreating and updating the programmes product data model and Information Asset Register along with the specification documents for new data management requirements. Liaising with the IM&T and export programmes to ensure knowledge share and consistent methodology is appliedImplementing the 6 Data Principles and ensuring data quality issues are resolved completely and that processes are suitably put in place to stop a repeat of the issue by using the FIRM model Your skills and experiences: Essential:Good understanding and experience in using Data Management/Governance toolsets and methodologies used in implementing Data Governance and AssuranceUnderstanding of Data Governance & Management frameworks such as DAMA and DCAM and Data Governance concepts including data modelling, data quality, master data management and data securityProficiency with MS office and Visio or similar toolsExcellent communication skills and comfortable interacting with people within the organisations structureDesirable:Working knowledge of BI tools, Cognos, and TableauExperience working within a business with complex engineering or similar projectsCandidates at all levels should possess an academic qualification in either an engineering or other related STEM subjects, as well as specific (either academic or professional) qualifications such as DAMA CDMP and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution which includes the British Computing Society (BCS) or Institution of Engineering and Technology (IET). Candidates are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered or in the process of attaining it. Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Data Quality and Governance team: As a Data Governance Specialist, you will play a key part in supporting the business with the high volumes of data being generated and managed through the design and development lifecycle of the ship continues to progress. You will be at the forefront of shaping how the organisation manages and maximises the use of their data by developing and implementing the relevant strategies, policies, processes, principles and standards. You will be working closely with a range of internal and external stakeholders at various level which will allow you to build your network. With this role you will have the chance to raise awareness of the importance of data to the business and to help shape the future of Naval Ships. There will also be the opportunity to expand Data Quality & Governance to a wider scope and to new programmes. There may also be opportunities for travel both within the UK and abroad. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 11 th April 2024 - Interviews for this position will take place week commencing 22 nd April.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 29, 2024
Full time
Job title: Data Governance Specialist Location: Scotstoun, Glasgow; We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: Up to £48,540 depending on skills and experience What you'll be doing: Leading the delivery of the Data Governance/Assurance framework to the Type 26 & Export Programmes (GCS)Coordinating the resources required for supporting and implementing the Data Governance Framework and Quality Management and Assurance initiatives including the product data owners and stewardsMonitoring the delivery of the Data Management Improvement plan to ensure responsible areas are addressing identified capability deficiencies to allow the business achieve required maturity levelsSpearheading in the development of measures for assessing the benefit to the business of data governance and assurance, periodically measuring the effectiveness, and feeding back on thisDelivering the data governance and assurance awareness training across the businessCreating and updating the programmes product data model and Information Asset Register along with the specification documents for new data management requirements. Liaising with the IM&T and export programmes to ensure knowledge share and consistent methodology is appliedImplementing the 6 Data Principles and ensuring data quality issues are resolved completely and that processes are suitably put in place to stop a repeat of the issue by using the FIRM model Your skills and experiences: Essential:Good understanding and experience in using Data Management/Governance toolsets and methodologies used in implementing Data Governance and AssuranceUnderstanding of Data Governance & Management frameworks such as DAMA and DCAM and Data Governance concepts including data modelling, data quality, master data management and data securityProficiency with MS office and Visio or similar toolsExcellent communication skills and comfortable interacting with people within the organisations structureDesirable:Working knowledge of BI tools, Cognos, and TableauExperience working within a business with complex engineering or similar projectsCandidates at all levels should possess an academic qualification in either an engineering or other related STEM subjects, as well as specific (either academic or professional) qualifications such as DAMA CDMP and become recognised as Incorporated or Chartered Engineers through an appropriate recognised professional institution which includes the British Computing Society (BCS) or Institution of Engineering and Technology (IET). Candidates are encouraged, and will be supported, to achieve the relevant accreditation. Preference will be given to candidates who are already professionally registered or in the process of attaining it. Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. The Data Quality and Governance team: As a Data Governance Specialist, you will play a key part in supporting the business with the high volumes of data being generated and managed through the design and development lifecycle of the ship continues to progress. You will be at the forefront of shaping how the organisation manages and maximises the use of their data by developing and implementing the relevant strategies, policies, processes, principles and standards. You will be working closely with a range of internal and external stakeholders at various level which will allow you to build your network. With this role you will have the chance to raise awareness of the importance of data to the business and to help shape the future of Naval Ships. There will also be the opportunity to expand Data Quality & Governance to a wider scope and to new programmes. There may also be opportunities for travel both within the UK and abroad. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals.We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 11 th April 2024 - Interviews for this position will take place week commencing 22 nd April.We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are a leading global provider of environmental and advisory solutions, and we are currently searching for an HR Systems Manager to join our Global IT Business Systems Team. This role offers a compelling opportunity within an innovative international consultancy. As the HR Systems Manager, your primary focus will be on the HR System (Sage HR), but you will also have involvement in BI (Business Intelligence), reporting, and related areas. You will be part of a wider Application Support team, responsible for the management of critical business applications, which encompass Finance (Deltek VantagePoint), Learning & Development, and health and safety systems. Leveraging your technical expertise and a customer-centric approach, you will help deliver high quality support, elevating the user experience and optimizing system functionalities. Collaborating with diverse departments, you will lead initiatives to enhance these systems, ensuring their stability, efficiency, and compliance with regulatory standards. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3,000 staff across 6 regions, including over 1,000 in Europe. Our 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. The role Within a matrix-managed environment, you will have global responsibilities within a small team responsible for all aspects of Application Support for our critical business systems: • Partner with Service Delivery and Business Systems teams to champion a programme of enhancement and standardisation for our critical global business applications, with specialist focus on our Sage HR platform. • Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in SAGE HR and our Learning & Development platforms. • Utilise technical expertise in SQL databases, relational database reporting, and workflow to help optimise data and processes. • Identify opportunities for process improvement and enhanced utilisation of business systems, driving efficiency gains. • Establish and maintain clear service levels, consistently achieving set targets. • Define and monitor compliance standards, drive operational efficiencies, and foster innovation within the application support domain. • Provide regular project reporting to stakeholders and IT management, ensuring smooth project delivery and clear communications to business teams. • Organise regular training sessions, enhancing team knowledge of current and upcoming tech trends. • Engage in group workshops and brainstorming sessions, emphasising collaborative problem-solving. About you We're looking for professionals with strong data management technical skills, dedication to outstanding customer service, and extensive experience supporting HR teams using a global HRIS. In this position, you'll ensure the stability and efficiency of our critical systems globally, managing and providing technical support and aiding users to optimise the use of systems. Essential qualifications and experiences we are looking for include: • Extensive expertise overseeing end-user Application Support for critical business systems, specifically HR. • Proven experience thriving in fast-paced, dynamic environments, with a consistent record of delivering results. • Mastery of data analysis using tools like Excel and an intermediate skill set in Microsoft SQL. Diversity, Equity and Inclusion We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page.
Mar 29, 2024
Full time
We are a leading global provider of environmental and advisory solutions, and we are currently searching for an HR Systems Manager to join our Global IT Business Systems Team. This role offers a compelling opportunity within an innovative international consultancy. As the HR Systems Manager, your primary focus will be on the HR System (Sage HR), but you will also have involvement in BI (Business Intelligence), reporting, and related areas. You will be part of a wider Application Support team, responsible for the management of critical business applications, which encompass Finance (Deltek VantagePoint), Learning & Development, and health and safety systems. Leveraging your technical expertise and a customer-centric approach, you will help deliver high quality support, elevating the user experience and optimizing system functionalities. Collaborating with diverse departments, you will lead initiatives to enhance these systems, ensuring their stability, efficiency, and compliance with regulatory standards. About us SLR are global leaders in environmental and advisory solutions helping our clients achieve their sustainability goals. We are a consultancy with over 3,000 staff across 6 regions, including over 1,000 in Europe. Our 'one team' culture is at the heart of our business; providing a collaborative and supportive environment for professional development. Along with competitive salaries, our staff enjoy a comprehensive benefits package with a company pension plus excellent healthcare offering, travel and life insurance, critical illness cover and a structured career framework with regular reviews offering outstanding opportunities for progression. Alongside 25 day's annual leave, SLR offer flexible, agile and hybrid working which enables staff to tailor hours worked around core hours, and our family friendly policies help balance the needs of professional and family life. The role Within a matrix-managed environment, you will have global responsibilities within a small team responsible for all aspects of Application Support for our critical business systems: • Partner with Service Delivery and Business Systems teams to champion a programme of enhancement and standardisation for our critical global business applications, with specialist focus on our Sage HR platform. • Harness your technical abilities and in-depth business process understanding to emerge as a Subject Matter Expert (SME) in SAGE HR and our Learning & Development platforms. • Utilise technical expertise in SQL databases, relational database reporting, and workflow to help optimise data and processes. • Identify opportunities for process improvement and enhanced utilisation of business systems, driving efficiency gains. • Establish and maintain clear service levels, consistently achieving set targets. • Define and monitor compliance standards, drive operational efficiencies, and foster innovation within the application support domain. • Provide regular project reporting to stakeholders and IT management, ensuring smooth project delivery and clear communications to business teams. • Organise regular training sessions, enhancing team knowledge of current and upcoming tech trends. • Engage in group workshops and brainstorming sessions, emphasising collaborative problem-solving. About you We're looking for professionals with strong data management technical skills, dedication to outstanding customer service, and extensive experience supporting HR teams using a global HRIS. In this position, you'll ensure the stability and efficiency of our critical systems globally, managing and providing technical support and aiding users to optimise the use of systems. Essential qualifications and experiences we are looking for include: • Extensive expertise overseeing end-user Application Support for critical business systems, specifically HR. • Proven experience thriving in fast-paced, dynamic environments, with a consistent record of delivering results. • Mastery of data analysis using tools like Excel and an intermediate skill set in Microsoft SQL. Diversity, Equity and Inclusion We are committed to being an equal opportunities employer, and our expectations go beyond purely complying with legislation. Through our Regional DE&I Committees, Global Council and Employee Networks, we foster an inclusive environment where all individuals regardless of their background can thrive. Should you require any special adjustments throughout the recruitment process with us, please let us know. As a Disability Confident Committed employer, we seek to ensure all applicants have equitable support when applying to SLR. For more information on our commitment to DE&I, and the great work we are doing, please click here: and scroll to the bottom of the page.
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 29, 2024
Full time
The opportunity University of the Arts London (UAL) is seeking a motivated and talented Communications Executive (Social Media and Content) to join our communications team. Reporting to the Communications Manager, you will play a crucial role in enhancing UAL's reputation and global impact through content creation and overseeing our social media channels. You will use your expertise in filming and editing to create video and audio for a range of social media platforms. Your experience of project management will enable you to plan this content, and evaluate success against agreed metrics, and share this information around the University, using it to inform future campaigns. The role is part of a small team, but you will work closely with social media leads in our six colleges. The post sits within the University's recently formed Social Purpose Group. The group brings together communications, the new Social Purpose Lab, fundraising and UAL's recently launched Storytelling Institute. Together, the group will enable UAL to change and shape the world for the better. The communications department is a collaborative, creative and inclusive team who understand the role of communications in championing the transformative power of creative education. We speak on behalf of the creative industries across all platforms and cultivate relationships with some of the country's leading experts and opinion formers. The communications team has a vital role to play. We want to bring high quality education to more students than ever before and give our students the education they need to flourish in a changing world. About you We are looking for a candidate who thrives on shaping narratives that captivate audiences across various social platforms - an individual with experience of curating compelling video and audio content tailored for diverse social media landscapes. Your understanding of the needs of different audiences sets you apart. You will have managed and monitored social media accounts but also collaborated with stakeholders, unearthing captivating stories waiting to be shared with the world. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. For further details and to apply please click the apply button. Closing date: 11 April 2024 at 23:55. If you have any queries about this role, please contact Twinkle Brahmbhatt, Senior Resourcing Adviser via email at . Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
The opportunity UAL Online is an exciting new division established to bring creative arts education to a global audience. We are launching new fully online degree courses starting from the 2024/25 academic year and are excited to announce an exceptional opportunity for a Head of Marketing to lead on the development of our online student marketing strategy for this new venture. As the Head of Marketing for UAL Online, you will be entrusted with the pivotal task of setting the marketing strategy for this new unit, focusing on elevating awareness of our online degree portfolio and for generating leads through strategic, data-driven and cost-effective initiatives. Collaboration with the Head of Recruitment will be key to driving conversions from leads to enrolments, ensuring a seamless customer journey reflective of our high-quality learning experiences. We're seeking a self-starter who can drive and develop this role alongside the growth of our UAL Online unit. At this early stage in the unit's development, we're looking for someone who is as passionate about advancing a positive team culture and establishing strong relationships with stakeholders, as they are skilled at creating and implementing strategic marketing plans. About you The ideal candidate will be a strategic marketing professional with a strong background in agile and data-driven marketing strategies, including digital marketing skills across various channels such as social media, content and email marketing, SEO, SEM, and paid advertising. You should have a track record of setting and achieving KPIs and targets, as well as experience in integrated communications for sales funnels and collaborating with sales/recruitment teams for customer acquisition. Additionally, knowledge of operational, transformational, and change leadership is crucial, along with the ability to scale marketing operations, develop teams, manage agencies, and leverage technology for data-driven decision-making. If you possess a proven track record of achieving tangible results, we would welcome your application to spearhead our marketing efforts and contribute to the future success of this emerging unit. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. To apply please click the apply button. Closing date: 23:55 on 21 April 2024. Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Mar 29, 2024
Full time
The opportunity UAL Online is an exciting new division established to bring creative arts education to a global audience. We are launching new fully online degree courses starting from the 2024/25 academic year and are excited to announce an exceptional opportunity for a Head of Marketing to lead on the development of our online student marketing strategy for this new venture. As the Head of Marketing for UAL Online, you will be entrusted with the pivotal task of setting the marketing strategy for this new unit, focusing on elevating awareness of our online degree portfolio and for generating leads through strategic, data-driven and cost-effective initiatives. Collaboration with the Head of Recruitment will be key to driving conversions from leads to enrolments, ensuring a seamless customer journey reflective of our high-quality learning experiences. We're seeking a self-starter who can drive and develop this role alongside the growth of our UAL Online unit. At this early stage in the unit's development, we're looking for someone who is as passionate about advancing a positive team culture and establishing strong relationships with stakeholders, as they are skilled at creating and implementing strategic marketing plans. About you The ideal candidate will be a strategic marketing professional with a strong background in agile and data-driven marketing strategies, including digital marketing skills across various channels such as social media, content and email marketing, SEO, SEM, and paid advertising. You should have a track record of setting and achieving KPIs and targets, as well as experience in integrated communications for sales funnels and collaborating with sales/recruitment teams for customer acquisition. Additionally, knowledge of operational, transformational, and change leadership is crucial, along with the ability to scale marketing operations, develop teams, manage agencies, and leverage technology for data-driven decision-making. If you possess a proven track record of achieving tangible results, we would welcome your application to spearhead our marketing efforts and contribute to the future success of this emerging unit. We are UAL University of the Arts London (UAL) offers an extensive range of courses in art, design, fashion, communication and performing arts. We are a collegiate University spread across London with six Colleges, four Institutes and five Research Centres. UAL also has two subsidiary companies, delivering specialist activities - UAL Short Courses Ltd, and UAL Arts Temps Ltd. We're made up of all types of people, coming together in London, the world's creative capital. We are designers, artists, performers, thinkers, researchers and makers. Our students, staff and graduates form a global network of creatives, entrepreneurs and leaders. Together, our ideas change the world. Because the world needs creativity. We are ranked highly across the board. We are ranked first for specialist art and design, second in the world for Art and Design in the 2023 QS World University Rankings (for the fifth year in a row), ranked fifth in sustainability and two of our colleges were rated in the top three fashion schools in the world. To apply please click the apply button. Closing date: 23:55 on 21 April 2024. Our culture UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.
Your new company An opportunity has arisen to join an international investment firm, founded in 1997; the organisation invests in medium-sized businesses across a variety of sectors focussing on European-based organisations. They focus their investments, including ESG criteria, into investment considerations and decision-making processes which help to capture long-term value. They have found over 80 investments and supported more than 350 acquisitions. They are constantly committed to improving their services to their clients and this includes investing in to their technology to ensure they are able to continue to do this. They have gone through alot of transformation across the last few years and still continue to invest into their technology and processes. Your new role A Business Analyst/ Project Manager is urgently required to join the Change and transformation team to specifically work on a project relating to their Corporate governance technology and processes. They are currently in the process of transitioning from one system (Viewpoint) to a new vendor (Dealsplus). The Business Analyst/ Project Manager will be required to work closely with the users of the system to understand their specific processes and what they require from the new system. There will also be an element of the data migration and ensuring data is migrated from one system to another successfully. What you'll need to succeed In order to be considered for this opportunity, you must be able to demonstrate strong experience of the following:- Business Analysis skills- Experience of managing Projects- Strong knowledge of Corporate Governance- Understanding of Corporate governance tools (such as Viewpoint, Dealsplus, Dilligent, TrustQuay Navone)- Experience of working closely with Corporate Governance teams What you'll get in return Competitive salary Strong benefits package Private medical- Dental- Critical illness cover- Life insurance- 8% Pension- 30 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company An opportunity has arisen to join an international investment firm, founded in 1997; the organisation invests in medium-sized businesses across a variety of sectors focussing on European-based organisations. They focus their investments, including ESG criteria, into investment considerations and decision-making processes which help to capture long-term value. They have found over 80 investments and supported more than 350 acquisitions. They are constantly committed to improving their services to their clients and this includes investing in to their technology to ensure they are able to continue to do this. They have gone through alot of transformation across the last few years and still continue to invest into their technology and processes. Your new role A Business Analyst/ Project Manager is urgently required to join the Change and transformation team to specifically work on a project relating to their Corporate governance technology and processes. They are currently in the process of transitioning from one system (Viewpoint) to a new vendor (Dealsplus). The Business Analyst/ Project Manager will be required to work closely with the users of the system to understand their specific processes and what they require from the new system. There will also be an element of the data migration and ensuring data is migrated from one system to another successfully. What you'll need to succeed In order to be considered for this opportunity, you must be able to demonstrate strong experience of the following:- Business Analysis skills- Experience of managing Projects- Strong knowledge of Corporate Governance- Understanding of Corporate governance tools (such as Viewpoint, Dealsplus, Dilligent, TrustQuay Navone)- Experience of working closely with Corporate Governance teams What you'll get in return Competitive salary Strong benefits package Private medical- Dental- Critical illness cover- Life insurance- 8% Pension- 30 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
Mar 29, 2024
Full time
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
Senior Data Analyst - Starting from £41,000- Hybrid (6 Days a Month in Brighton) - FTC 23 Months The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working with a unique civil service organisation who are rapidly progressing on a new multi-organisation project that will redefine the relevance of the sector. This role is ideal if you are a quality data analyst who can programme in R or Python, and want to work on a cutting-edge project that will impact most of the country. What the Senior Data Analyst will be doing You will be part of the analysis and insight team, leading the analytical work on the multi-organisational programme, providing reliable and useful data insights on various facets of the programme. Coding in R or Python Reviewing the risks associated with a multi-organisation project through comprehensive data analysis Identify and evaluate the quality of data sources Stakeholder management, challenging stakeholders where necessary What you will bring to the team You will have strong interpersonal skills and experience providing comprehensive and insightful analysis of complicated data sets using R or Python. Strong programming skills in R or Python (SQL and Power BI are also desirable) Ability to evaluate data sources for reliability and accuracy Strong comprehension of data such as data warehouses Ability to align analysis with corporate objective Here's What You'll Get in Return The successful Senior Data Analyst will be rewarded with; Salary Starting from £41,000 Up to 27.9% Pension contribution Flexible working arrangements Funded training Family friendly policies Think this one's for you If you think this Senior Data Analyst opportunity is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Mar 29, 2024
Full time
Senior Data Analyst - Starting from £41,000- Hybrid (6 Days a Month in Brighton) - FTC 23 Months The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team is working with a unique civil service organisation who are rapidly progressing on a new multi-organisation project that will redefine the relevance of the sector. This role is ideal if you are a quality data analyst who can programme in R or Python, and want to work on a cutting-edge project that will impact most of the country. What the Senior Data Analyst will be doing You will be part of the analysis and insight team, leading the analytical work on the multi-organisational programme, providing reliable and useful data insights on various facets of the programme. Coding in R or Python Reviewing the risks associated with a multi-organisation project through comprehensive data analysis Identify and evaluate the quality of data sources Stakeholder management, challenging stakeholders where necessary What you will bring to the team You will have strong interpersonal skills and experience providing comprehensive and insightful analysis of complicated data sets using R or Python. Strong programming skills in R or Python (SQL and Power BI are also desirable) Ability to evaluate data sources for reliability and accuracy Strong comprehension of data such as data warehouses Ability to align analysis with corporate objective Here's What You'll Get in Return The successful Senior Data Analyst will be rewarded with; Salary Starting from £41,000 Up to 27.9% Pension contribution Flexible working arrangements Funded training Family friendly policies Think this one's for you If you think this Senior Data Analyst opportunity is for you then apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Customer IT Customer Assurance Analyst Leeds / Hybrid Up to £60,000 per annum We're looking for an experienced Customer IT Assurance Analyst for our globally recognised Client, a leading specialist in insurance with offices located throughout the UK.As the Customer IT Assurance Analyst you will assist in the operation of 3rd Party IT Risk functions focused on Customer Assurance by the execution of activities including bids & tenders, due diligence, audits, findings and reporting to manage and deliver the expectations of customers aligned to defined SLAs and deadlines.Core Responsibilities: Execute the delivery of end-to-end customer IT due diligence, both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation and managing follow-up queries aligned to both Bupa and customer expectations.I would really like to discuss this more with you and see how this opportunity could align with you or what other opportunities would align better. Support Commercial and Tender teams with the IT component new business opportunities including questionnaires, presentations and customer calls. Support the end-to-end delivery of the IT components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers and internal Commercial teams.Key Skills / Qualifications needed for this role: Educated to degree level or certified in relevant audit, risk, and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP, or equivalent experience. Extensive skills and experience across IT Security/Assurance, Compliance or Risk, with experience of IT Risk and Assurance frameworks, and control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). Extensive experience in carrying out IT controls assessments with skills in Cyber and IT Risk. Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in one of their UK based offices for those important meetings. Along with a great benefits package.
Mar 29, 2024
Full time
Customer IT Customer Assurance Analyst Leeds / Hybrid Up to £60,000 per annum We're looking for an experienced Customer IT Assurance Analyst for our globally recognised Client, a leading specialist in insurance with offices located throughout the UK.As the Customer IT Assurance Analyst you will assist in the operation of 3rd Party IT Risk functions focused on Customer Assurance by the execution of activities including bids & tenders, due diligence, audits, findings and reporting to manage and deliver the expectations of customers aligned to defined SLAs and deadlines.Core Responsibilities: Execute the delivery of end-to-end customer IT due diligence, both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation and managing follow-up queries aligned to both Bupa and customer expectations.I would really like to discuss this more with you and see how this opportunity could align with you or what other opportunities would align better. Support Commercial and Tender teams with the IT component new business opportunities including questionnaires, presentations and customer calls. Support the end-to-end delivery of the IT components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers and internal Commercial teams.Key Skills / Qualifications needed for this role: Educated to degree level or certified in relevant audit, risk, and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP, or equivalent experience. Extensive skills and experience across IT Security/Assurance, Compliance or Risk, with experience of IT Risk and Assurance frameworks, and control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). Extensive experience in carrying out IT controls assessments with skills in Cyber and IT Risk. Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in one of their UK based offices for those important meetings. Along with a great benefits package.
Application Support - Partnerships Location: Brighton (Hybrid Working) Salary: £45,000 We are seeking a dynamic and experienced Applications Support- Partnerships API to join a well-respected Digital Marketplace. In this role, you will play a critical part in facilitating the integration of partners onto their platform, ensuring seamless API integrations and partner satisfaction. Key Responsibilities: Facilitate the integration of partners onto our platform, ensuring smooth API integrations. Utilize your technical expertise to troubleshoot technical issues, debug code, and diagnose integration problems. Manage projects effectively, prioritizing tasks, handling multiple projects simultaneously, and meeting deadlines. Maintain a customer-centric approach throughout the integration process, ensuring partner satisfaction. Key Requirements: Strong understanding of APIs, web services, RESTful architecture, and related technologies. Proficiency in troubleshooting technical issues, debugging code, and diagnosing integration problems. Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Familiarity with CRM systems, ticketing platforms, and other support tools is a plus. If you have a strong technical background, excellent project management skills, and a customer-centric approach, we want to hear from you! To £45k, DoEBrighton, Hybrid. (2 days in office, 3 at home).
Mar 29, 2024
Full time
Application Support - Partnerships Location: Brighton (Hybrid Working) Salary: £45,000 We are seeking a dynamic and experienced Applications Support- Partnerships API to join a well-respected Digital Marketplace. In this role, you will play a critical part in facilitating the integration of partners onto their platform, ensuring seamless API integrations and partner satisfaction. Key Responsibilities: Facilitate the integration of partners onto our platform, ensuring smooth API integrations. Utilize your technical expertise to troubleshoot technical issues, debug code, and diagnose integration problems. Manage projects effectively, prioritizing tasks, handling multiple projects simultaneously, and meeting deadlines. Maintain a customer-centric approach throughout the integration process, ensuring partner satisfaction. Key Requirements: Strong understanding of APIs, web services, RESTful architecture, and related technologies. Proficiency in troubleshooting technical issues, debugging code, and diagnosing integration problems. Excellent project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines. Familiarity with CRM systems, ticketing platforms, and other support tools is a plus. If you have a strong technical background, excellent project management skills, and a customer-centric approach, we want to hear from you! To £45k, DoEBrighton, Hybrid. (2 days in office, 3 at home).