Help Desk Analyst (IT 1st & 2nd line support) Location: Coventry Head Office Package: Basic Salary up to £28,000 (dependent on experience) + Bonus & Flexible Benefits Package Hours: 37.5 per week (Monday to Friday only) Sector: Packaging distribution The Company We, the UK s largest packaging distributor have an exciting opportunity for an experienced Helpdesk Support Analyst to join our IT team based at our Head Office. We are a committed equal opportunities employer that champions dignity in the workplace. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the wider business group. The Help Desk Analyst role Working as a key member of our Head Office based business solutions team, this is a hands-on, fast-paced help desk role, providing technical support to all our users based across 30+ sites UK wide. As such, you will be the first point of contact via phone, email, and our customer portal, required to manage internal customer liaison, pro-active feedback and responding to customer queries from ticket creation through to resolution. You must be willing to participate in a shift rota system to cover operational helpdesk hours (6am 5.30pm, Mon - Fri) and key duties will include Providing 1st/2nd line technical support in line with the business-driven SLAs Triage of Support Calls Trouble shooting, diagnosing, and resolving of application & hardware Assignment and follow-up with 2nd Line Application Support Engineers, Development Leads, and third parties where necessary Flagging common issues for problem investigation and resolution Linking of recurring Incidents to open Problems Daily/weekly monitoring checks on customer systems as per schedule Logging and organising hardware maintenance incidents with third party vendors Recurring activity / data requests from customers Creating and championing Knowledge for common issues Occasional site visits (UK wide) to provide on the ground support Maintaining system and operational documentation Executing administration tasks Data and asset management (mobile phones, iPads, laptops) Hardware diagnosis Laptop and mobile phone configuration Support of company ERP system Maintaining and reviewing the ticket-log database managing ticket status and escalating priority calls as appropriate Utilizing agency and third-party resources Do you have the correct profile? Please note we are seeking an experienced IT help desk support analyst on this occasion, so please only apply if you have 6-12 months relevant IT support/helpdesk experience. Ideally, this prior experience will already have seen you touch on many of the duties listed above (so you can hit the ground running with us). We are also seeking someone to join us who will be happy to embrace this challenge & commit at this level for at least 18 months and actively master the role inside out . Whilst we do actively promote from within, opportunities for advancement would only be forthcoming after this period of acclimatization. Please note, our role does require occasional site visits during the year (we have locations UK wide), so you must be prepared to support and participate in these as required. Having your own UK valid driving license is therefore essential to be considered. In addition, you will also ideally meet the following criteria You should have excellent customer service, strong problem-solving skills, an analytical mind, and an excellent IT technical background Due to the nature of tasks involved, security and confidentiality are paramount; an ability to work in a discreet and confidential manner is essential You should have experience of supporting Windows Server 2012, Windows 7, 8 & 10 Must have excellent skills in the Microsoft Stack (Microsoft 365, including Office Apps, Teams, SharePoint, Intune) Knowledge Local Area Networks, Wide Area Networks and Wi-Fi would be an advantage but not essential A desire to learn and embrace new technologies and a can do approach is essential We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Geographical salary weighting available at certain specific locations Free parking at most of our site locations Annual (company paid) volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies) Macfarlane Group is dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Mar 28, 2024
Full time
Help Desk Analyst (IT 1st & 2nd line support) Location: Coventry Head Office Package: Basic Salary up to £28,000 (dependent on experience) + Bonus & Flexible Benefits Package Hours: 37.5 per week (Monday to Friday only) Sector: Packaging distribution The Company We, the UK s largest packaging distributor have an exciting opportunity for an experienced Helpdesk Support Analyst to join our IT team based at our Head Office. We are a committed equal opportunities employer that champions dignity in the workplace. Our focus is to provide customers with fully integrated and innovative packaging solutions, augmented by outstanding customer service. Our central IT department prides itself on providing first class support to the wider business group. The Help Desk Analyst role Working as a key member of our Head Office based business solutions team, this is a hands-on, fast-paced help desk role, providing technical support to all our users based across 30+ sites UK wide. As such, you will be the first point of contact via phone, email, and our customer portal, required to manage internal customer liaison, pro-active feedback and responding to customer queries from ticket creation through to resolution. You must be willing to participate in a shift rota system to cover operational helpdesk hours (6am 5.30pm, Mon - Fri) and key duties will include Providing 1st/2nd line technical support in line with the business-driven SLAs Triage of Support Calls Trouble shooting, diagnosing, and resolving of application & hardware Assignment and follow-up with 2nd Line Application Support Engineers, Development Leads, and third parties where necessary Flagging common issues for problem investigation and resolution Linking of recurring Incidents to open Problems Daily/weekly monitoring checks on customer systems as per schedule Logging and organising hardware maintenance incidents with third party vendors Recurring activity / data requests from customers Creating and championing Knowledge for common issues Occasional site visits (UK wide) to provide on the ground support Maintaining system and operational documentation Executing administration tasks Data and asset management (mobile phones, iPads, laptops) Hardware diagnosis Laptop and mobile phone configuration Support of company ERP system Maintaining and reviewing the ticket-log database managing ticket status and escalating priority calls as appropriate Utilizing agency and third-party resources Do you have the correct profile? Please note we are seeking an experienced IT help desk support analyst on this occasion, so please only apply if you have 6-12 months relevant IT support/helpdesk experience. Ideally, this prior experience will already have seen you touch on many of the duties listed above (so you can hit the ground running with us). We are also seeking someone to join us who will be happy to embrace this challenge & commit at this level for at least 18 months and actively master the role inside out . Whilst we do actively promote from within, opportunities for advancement would only be forthcoming after this period of acclimatization. Please note, our role does require occasional site visits during the year (we have locations UK wide), so you must be prepared to support and participate in these as required. Having your own UK valid driving license is therefore essential to be considered. In addition, you will also ideally meet the following criteria You should have excellent customer service, strong problem-solving skills, an analytical mind, and an excellent IT technical background Due to the nature of tasks involved, security and confidentiality are paramount; an ability to work in a discreet and confidential manner is essential You should have experience of supporting Windows Server 2012, Windows 7, 8 & 10 Must have excellent skills in the Microsoft Stack (Microsoft 365, including Office Apps, Teams, SharePoint, Intune) Knowledge Local Area Networks, Wide Area Networks and Wi-Fi would be an advantage but not essential A desire to learn and embrace new technologies and a can do approach is essential We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. Our Benefits We provide a competitive basic starting salary and operate a range of rewarding bonus/incentive schemes. Our flexible employee benefits package can include: - 25 days annual leave (rising to 27 days with service) plus all public/bank holidays Additional Holiday purchasing scheme (run annually) Contributory pension scheme Geographical salary weighting available at certain specific locations Free parking at most of our site locations Annual (company paid) volunteering day Range of company cars or cash allowance (including hybrid/electric) for qualifying job roles Employee assistance program to support & advise with well-being & any issues Extensive range of training/development & potential progression opportunities Employee discount scheme (discounts on several major retail/leisure brands) Simply Health/Dental Cover option or BUPA cover for qualifying roles Enhanced HR policies relating to various employee rights & entitlements Long service awards (5-40 years) Charitable giving options Financial support with eye-tests/purchasing glasses (DSE users only) O2 Mobile discount scheme (up to 25% off) Candidate referral scheme (awards £750 for referring successful applicants to Macfarlane job vacancies) Macfarlane Group is dedicated to maximizing every employee s potential, by providing career development plans and pathways in an environment that fosters personal growth and continuous improvement. How to apply/next steps This is an urgent appointment whereby we will be working to identify and review the best of applicants swiftly in the hope of selecting the successful candidate to commence with us ASAP. Please note that Macfarlane Group supports hybrid working where possible and we often conduct our first stage interviews via video. To make an application please simply click apply ensuring that your CV is up to date and relevant. All applications will be acknowledged, shortlisted applicants normally hearing from us within a week or two. Unsuccessful applicants will also be notified at the end of our process, although if you haven t heard from us within 2-3 weeks of applying, please assume your application has been unsuccessful. NO RECRUITMENT AGENCIES PLEASE
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
SC Cleared applicants only.Location - Hampton, PeterboroughPay - £21.37Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential.Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off.Requirements:- 1st Line Support of Wintel / Retail and Hardware related incidents- Accurately log incidents and ensure all relevant data is captured whilst logging the incident.- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution.Ideal Experience:- Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists.If you think you're suitable for the role, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Mar 28, 2024
Full time
SC Cleared applicants only.Location - Hampton, PeterboroughPay - £21.37Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential.Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off.Requirements:- 1st Line Support of Wintel / Retail and Hardware related incidents- Accurately log incidents and ensure all relevant data is captured whilst logging the incident.- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution.Ideal Experience:- Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists.If you think you're suitable for the role, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Global Technology Solutions Ltd
Peterborough, Cambridgeshire
Location - Hampton, PeterboroughPay - £16.30Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential.Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off.Requirements:- 1st Line Support of Wintel / Retail and Hardware related incidents- Accurately log incidents and ensure all relevant data is captured whilst logging the incident.- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution.Ideal Experience:- Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists.If you think you're a suitable candidate, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Mar 28, 2024
Full time
Location - Hampton, PeterboroughPay - £16.30Contract Duration - 3 months You will ideally have a minimum of 6 months to 1 years experience working on a ticketed IT service desk in a level 1 role but this is not essential.Shifts - 10.5 paid hrs (1.5hr break) 20:00 to 08:00. 4 nights on and 4 nights off.Requirements:- 1st Line Support of Wintel / Retail and Hardware related incidents- Accurately log incidents and ensure all relevant data is captured whilst logging the incident.- Regularly updating incidents logged on the Incident Management system and provide end users with a technical solution within Service Level Agreements.- Proactively keeping Customers informed on incident or request status and progress.- Escalate incidents where a first time fix is not possible to either 2nd line support or the relevant resolver group. - Monitor, progress, and resolve incidents whilst ensuring customer satisfaction through proactive updates, frequent contact and escalation where necessary.- You would mainly be providing a single point of contact to customers and insure that incidents are fully managed through to a resolution.Ideal Experience:- Ivanti, - ServiceNow, - O365 administration, - AD, - Comptia A+, - ITIL, - MCSA, - Citrix, - MFA, - Customer service. - Outlook, - Folder file permissions, - Wi-Fi/Network troubleshooting, - Distribution lists.If you think you're a suitable candidate, apply now!"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Business in relation to this vacancy
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Our Engineering Environment Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech. We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. Responsibilities: Understand, build and develop data integration and warehousing solutions using Google Cloud technologies and data sources Explore ways to monitor and enhance data quality and reliability Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, etc. Work with cloud-based infrastructure (GCP) for hosting data solutions and applications Work with information security teams to understand and identify effective log management to analytics solutions. Collaborate with architects, data analysts, security operations, and data scientists to help meet the business goals Requirements Proven experience in development and maintenance of a cloud based data warehouse Strong experience with SQL and relational databases Good knowledge of the GCP data engineering stack - Dataflow, Dataproc, BigQuery Knowledge of the Hadoop ecosystem Experience supporting and working with cross-functional teams in a dynamic environment Experience in supporting Information Security Teams with ingestion of log sources into SIEM (Security Information & Event Management) Systems. Good knowledge of Logstash or equivalent data parsing solutions. Experience with adapting log sources to Unified Data Model structures. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with Stage 2 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Mar 28, 2024
Full time
Description Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together! The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness. Hybrid Working We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Our Engineering Environment Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech. We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good. We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. Responsibilities: Understand, build and develop data integration and warehousing solutions using Google Cloud technologies and data sources Explore ways to monitor and enhance data quality and reliability Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, etc. Work with cloud-based infrastructure (GCP) for hosting data solutions and applications Work with information security teams to understand and identify effective log management to analytics solutions. Collaborate with architects, data analysts, security operations, and data scientists to help meet the business goals Requirements Proven experience in development and maintenance of a cloud based data warehouse Strong experience with SQL and relational databases Good knowledge of the GCP data engineering stack - Dataflow, Dataproc, BigQuery Knowledge of the Hadoop ecosystem Experience supporting and working with cross-functional teams in a dynamic environment Experience in supporting Information Security Teams with ingestion of log sources into SIEM (Security Information & Event Management) Systems. Good knowledge of Logstash or equivalent data parsing solutions. Experience with adapting log sources to Unified Data Model structures. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 30 mins with Stage 2 - 60 mins technical interview with two team members Stage 3 - 45 min final with an executive and a member of the people team Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Mar 28, 2024
Full time
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
NOC/SOC Analyst Our trusted partner who operates on a global scale is seeking a NOC/SOC Analyst who has recent experience in troubleshooting, deployments, and surveying L2 access of a global company's network. The chosen candidate must possess capabilities in SIEM, Sentinel, Defender Endpoint and Azure/365 security to be considered for this position. This is an exciting opportunity for a candidate who has a real interest in cybersecurity as our client matures their security function.Our client is looking to pay a basic salary between £45,000 to £55,000 bonus + on-call allowance to start ASAP based in London 1 to 2 days PW in the office. Core responsibilities: Monitor logging of events in the SIEM and take appropriate actions. Review/action incidents to assess their urgency and escalate incidents if necessary. Identify incident's root cause and develop a plan to prevent future attacks. Documenting incidents and analysing data to help prevent future attacks. Assess the scope of an attack and affected systems and collecting data for further analysis. Contain and resolve cybersecurity incidents. Providing guidance and technical expertise to IT operational stakeholders. Threat modelling to mitigate the most important attack vectors against our infrastructure. Identify and develop reporting methods to evaluate the effectiveness of system changes. Working with MSSP's to enable efficient Incident Response and Security Operations. Monitor endpoint security and endpoint detection and respond appropriately to threats. Support SOC / NOC assessments and Compliance/Audit assessments. Core technical skill set: Proven experience within security and networking environments preferably within retail, property or MSP / Consultancy is a must have. A background in network security, with demonstrable experience in SIEM and Network technologies using Sentinel is must have. Strong understanding in Azure and M356 security is must have. Good knowledge with Defender XDR, Defender Endpoint Identity, Defender for Cloud and Cloud Apps is a must have. Good understanding of Fortinet products including firewall, NAC, Proxies and SD-WAN is a must have. Experienced with either cloud 0r on-prem web proxies including ForcePoint nice to have The following certifications are desirable Microsoft SC-100, SC-200, SC-300 and AZ-104. Package: £45,000 to £55,000 circa / bonus package / 10% pension / Hybrid working (1 to 2 days in office) / Health / Life insurance and many more excellent benefits / Travel perks
Mar 28, 2024
Full time
NOC/SOC Analyst Our trusted partner who operates on a global scale is seeking a NOC/SOC Analyst who has recent experience in troubleshooting, deployments, and surveying L2 access of a global company's network. The chosen candidate must possess capabilities in SIEM, Sentinel, Defender Endpoint and Azure/365 security to be considered for this position. This is an exciting opportunity for a candidate who has a real interest in cybersecurity as our client matures their security function.Our client is looking to pay a basic salary between £45,000 to £55,000 bonus + on-call allowance to start ASAP based in London 1 to 2 days PW in the office. Core responsibilities: Monitor logging of events in the SIEM and take appropriate actions. Review/action incidents to assess their urgency and escalate incidents if necessary. Identify incident's root cause and develop a plan to prevent future attacks. Documenting incidents and analysing data to help prevent future attacks. Assess the scope of an attack and affected systems and collecting data for further analysis. Contain and resolve cybersecurity incidents. Providing guidance and technical expertise to IT operational stakeholders. Threat modelling to mitigate the most important attack vectors against our infrastructure. Identify and develop reporting methods to evaluate the effectiveness of system changes. Working with MSSP's to enable efficient Incident Response and Security Operations. Monitor endpoint security and endpoint detection and respond appropriately to threats. Support SOC / NOC assessments and Compliance/Audit assessments. Core technical skill set: Proven experience within security and networking environments preferably within retail, property or MSP / Consultancy is a must have. A background in network security, with demonstrable experience in SIEM and Network technologies using Sentinel is must have. Strong understanding in Azure and M356 security is must have. Good knowledge with Defender XDR, Defender Endpoint Identity, Defender for Cloud and Cloud Apps is a must have. Good understanding of Fortinet products including firewall, NAC, Proxies and SD-WAN is a must have. Experienced with either cloud 0r on-prem web proxies including ForcePoint nice to have The following certifications are desirable Microsoft SC-100, SC-200, SC-300 and AZ-104. Package: £45,000 to £55,000 circa / bonus package / 10% pension / Hybrid working (1 to 2 days in office) / Health / Life insurance and many more excellent benefits / Travel perks
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller prides itself on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service. • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Network Analyst to work within the Network Operations Team at our Headoffice in Market Drayton. It's a great opportunity to join an exciting team; the role would suit anyone wanting to move to networking or is currently in a junior role in networking. The successful individual will play a critical role in helping to define network architecture and best practices for the Muller enterprise. You will lead projects to develop and implement scalable solutions for LAN(SDAccess) / WLAN / SDWAN / Cloud services and ensure that initiatives support the corporate vision. Your challenge for the Network Analyst: - • Ensure the design of perimeter security are robust, available, and fit for future. • Provide Implementation services for all projects that have networking requirements. • Contribute to the definition of the Group Network and Standards. • Keep up to date with the latest Networking tools that are available. • Provide 3rd line support for the network infrastructure. • Deliver project work (both strategic and tactical) in compliance with relevant technical architectures, ensuring solutions are successfully delivered and fit for purpose. • Provide technical consultancy to infrastructure and development teams where necessary to assist with project delivery and/or problem resolution. • Provide appropriate training and documentation for any newly deployed systems. • Perform release management activities including patching, firmware updates and other related activities. • Provide support for systems out of hours. • Implement systems changes and improvements using the Change management process. • Coach and mentor junior members of the team. • Understand the systems, processes, client and commercial needs. Key Skills & knowledge for the Network Analyst: - • Advanced knowledge of SDWAN and SD-Access connectivity, and WAN protocols. • Strong understanding of high availability protocols such as VRRP, HSRP and LACP. • Knowledge of network virtualization technologies including MPLS, BGP, OSPF and VRF. Knowledge of Cisco SDWAN, vManager, SD-Access and DNAC would be a strong advantage. • Strong understanding of QoS and NetFlow, particularly in respect to prioritising VoIP traffic. • Knowledge of Packet analysis with Wireshark. • CCNP/CCDP or working towards CCIE Certified (Routing & Switching with SDWAN focus). • Project / portfolio and demand management experience. • Business relationship management and service level management experience. • Ability to adapt to change and help lead / drive change; displays resilience, determination, and flexibility. • Anticipates / is proactive and achieves results effectively with excellent communication / interpersonal skills. • Develops cross-functional effectiveness and brings a strategic contribution. • Process & business analysis and design. • In-depth knowledge of following network technologies: - 1. Routing & tunneling: OSPF, EIGRP, BGP, SDWAN, SD-Access. 2. Switching: Spanning Tree Protocol, VLANs, Trunking, Etherchannel, Packet Analysis, QoS. 3. Wireless: WLC (Virtual & Physical), Access Point Installation and Support, Ekahau Wireless Survey. 4. Troubleshooting: Application Performance, WLAN/LAN/WAN Issues. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed) - MB1
Mar 28, 2024
Full time
M ller UK & Ireland is wholly owned by Unternehmensgruppe Theo M ller which employs over 31,000 people throughout Europe. In the UK, M ller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from 1,300 farmers in Britain.M ller is ranked within the top 20 in The Grocer's Top 100 list of Britain's Biggest Brands and is picked from shelves millions of times each year. M ller UK & Ireland includes: M ller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredients products. It boasts a network of dairies and depots servicing customers throughout the country. M ller Yogurt & Desserts which is the UK's leading yogurt manufacturer which aims to create millions more M ller moments for its consumers. It is responsible for major brands like M ller Corner, M llerlight, M ller Bliss, M ller Rice, FRijj and M ller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility. M ller has been a loved brand in the UK for over 30 years. It's a household name - and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year. M ller prides itself on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including: • Competitive Salary • Bonus scheme • Health Care Package • Contributory pension plan • Life Assurance • Employee Assistance Programme • Generous annual leave increasing with service. • Flexible benefits programme • In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store. We are currently recruiting for a Network Analyst to work within the Network Operations Team at our Headoffice in Market Drayton. It's a great opportunity to join an exciting team; the role would suit anyone wanting to move to networking or is currently in a junior role in networking. The successful individual will play a critical role in helping to define network architecture and best practices for the Muller enterprise. You will lead projects to develop and implement scalable solutions for LAN(SDAccess) / WLAN / SDWAN / Cloud services and ensure that initiatives support the corporate vision. Your challenge for the Network Analyst: - • Ensure the design of perimeter security are robust, available, and fit for future. • Provide Implementation services for all projects that have networking requirements. • Contribute to the definition of the Group Network and Standards. • Keep up to date with the latest Networking tools that are available. • Provide 3rd line support for the network infrastructure. • Deliver project work (both strategic and tactical) in compliance with relevant technical architectures, ensuring solutions are successfully delivered and fit for purpose. • Provide technical consultancy to infrastructure and development teams where necessary to assist with project delivery and/or problem resolution. • Provide appropriate training and documentation for any newly deployed systems. • Perform release management activities including patching, firmware updates and other related activities. • Provide support for systems out of hours. • Implement systems changes and improvements using the Change management process. • Coach and mentor junior members of the team. • Understand the systems, processes, client and commercial needs. Key Skills & knowledge for the Network Analyst: - • Advanced knowledge of SDWAN and SD-Access connectivity, and WAN protocols. • Strong understanding of high availability protocols such as VRRP, HSRP and LACP. • Knowledge of network virtualization technologies including MPLS, BGP, OSPF and VRF. Knowledge of Cisco SDWAN, vManager, SD-Access and DNAC would be a strong advantage. • Strong understanding of QoS and NetFlow, particularly in respect to prioritising VoIP traffic. • Knowledge of Packet analysis with Wireshark. • CCNP/CCDP or working towards CCIE Certified (Routing & Switching with SDWAN focus). • Project / portfolio and demand management experience. • Business relationship management and service level management experience. • Ability to adapt to change and help lead / drive change; displays resilience, determination, and flexibility. • Anticipates / is proactive and achieves results effectively with excellent communication / interpersonal skills. • Develops cross-functional effectiveness and brings a strategic contribution. • Process & business analysis and design. • In-depth knowledge of following network technologies: - 1. Routing & tunneling: OSPF, EIGRP, BGP, SDWAN, SD-Access. 2. Switching: Spanning Tree Protocol, VLANs, Trunking, Etherchannel, Packet Analysis, QoS. 3. Wireless: WLC (Virtual & Physical), Access Point Installation and Support, Ekahau Wireless Survey. 4. Troubleshooting: Application Performance, WLAN/LAN/WAN Issues. The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at (url removed) - MB1
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for a Senior Cloud Security Analyst to join the team. The Senior Cloud Security Analyst is a specialist role with the primary focus on Cloud Security Governance, Risk & Compliance. You will be supporting the Information Security function to ensure HL remains effective in protecting critical information assets within risk appetite. What you'll be doing Leading the technical aspects of cloud security risk and controls by overseeing and conducting, as necessary, Cloud Compliance assessments for AWS and Azure risk assessments. Assisting the Senior Information Security Team in ensuring HL's Information Security Management System remains effective in protecting HL critical information assets within risk appetite. Conducting analysis of cloud-based assets pertaining to information security incidents, audits, and testing while adhering to best practices. Leading in the identification and reporting of remediation and mitigation activities related to cloud security findings across multiple cloud platforms (AWS and Azure). Identifying gaps in cloud security posture and prioritise remediation efforts. Approve within delegated limits risk assessments and 3rd party due diligence assessments that have been carried out by analysts and apprentices and provide guidance where needed. Building relationships across multiple business functions, locations, and technical stakeholders to accomplish goals. You will help deliver the strategy by emphasising the importance of AWS Well Architected Framework, Shared responsibility model and good cloud governance. About you Previous experience in Information Security, with demonstrable experience of cloud security risks and controls in a DevSecOps cloud context. Strong knowledge of common web technologies, cloud technologies, enterprise, and network architecture. Experience in a regulated environment. Certified to advanced security standards, for example CISSP, CCSP, CCSK, CRISC. Practical work-based experience across the areas of security policy, culture, audit, and risk management. Good exposure to and experience of carrying out security reviews against recognised security control frameworks such as ISO27017/27001, NIST CSF, or PCI-DSS. Ability to evaluate the adequacy of cloud security controls, and how they are applied in a business context. Familiarity and use of some of the following tools is a must: AWS Audit Manager, AWS Security Hub, Macie, Wiz, Microsoft Compliance Portal/Purview, Azure Information Protection (AIP), Azure Security Centre. Experience of carrying out security reviews against recognised security control frameworks such as NIST CSF. Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be a 2 stage interview including a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Mar 28, 2024
Full time
Excited to grow your career? Our purpose is to empower people to save and invest with confidence. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the role Hargreaves Lansdown (HL) are now recruiting for a Senior Cloud Security Analyst to join the team. The Senior Cloud Security Analyst is a specialist role with the primary focus on Cloud Security Governance, Risk & Compliance. You will be supporting the Information Security function to ensure HL remains effective in protecting critical information assets within risk appetite. What you'll be doing Leading the technical aspects of cloud security risk and controls by overseeing and conducting, as necessary, Cloud Compliance assessments for AWS and Azure risk assessments. Assisting the Senior Information Security Team in ensuring HL's Information Security Management System remains effective in protecting HL critical information assets within risk appetite. Conducting analysis of cloud-based assets pertaining to information security incidents, audits, and testing while adhering to best practices. Leading in the identification and reporting of remediation and mitigation activities related to cloud security findings across multiple cloud platforms (AWS and Azure). Identifying gaps in cloud security posture and prioritise remediation efforts. Approve within delegated limits risk assessments and 3rd party due diligence assessments that have been carried out by analysts and apprentices and provide guidance where needed. Building relationships across multiple business functions, locations, and technical stakeholders to accomplish goals. You will help deliver the strategy by emphasising the importance of AWS Well Architected Framework, Shared responsibility model and good cloud governance. About you Previous experience in Information Security, with demonstrable experience of cloud security risks and controls in a DevSecOps cloud context. Strong knowledge of common web technologies, cloud technologies, enterprise, and network architecture. Experience in a regulated environment. Certified to advanced security standards, for example CISSP, CCSP, CCSK, CRISC. Practical work-based experience across the areas of security policy, culture, audit, and risk management. Good exposure to and experience of carrying out security reviews against recognised security control frameworks such as ISO27017/27001, NIST CSF, or PCI-DSS. Ability to evaluate the adequacy of cloud security controls, and how they are applied in a business context. Familiarity and use of some of the following tools is a must: AWS Audit Manager, AWS Security Hub, Macie, Wiz, Microsoft Compliance Portal/Purview, Azure Information Protection (AIP), Azure Security Centre. Experience of carrying out security reviews against recognised security control frameworks such as NIST CSF. Effective interpersonal skills to engage and collaborate with multiple internal and external stakeholders. Interview process The interview process for this role will be a 2 stage interview including a task. Working Schedule This role is based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office. Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus & annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure time Option to purchase an additional 5 days holiday per year at annual enrolment Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Sharesave scheme - have a real stake in HL's future Income Protection & Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare and an Employee Assistance Programme Gympass - gym memberships and wellbeing apps available Variety of travel to work schemes with free bike storage and shower facilities An inhouse barista serving subsidised coffee and snacks Join HL's sports, I&D networks and volunteering groups (two paid volunteering days per year) LifeWorks Discounts on services, restaurants and retailers dependant on role level Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates.
Are you a Solution Architect or Technical Architect with proven experience of owning application architecture and solution design, preferably within a retail or wholesale business? Can you map out existing architecture, identify strengths / weaknesses, and act on this initial analysis utilising a strong understanding and experience of integration and data architecture principles? Do you have project and change delivery experience, collaborating effectively with stakeholders to ensure project completion, whilst making sure deliverables and artifacts are in line with the proposed solution? If so, this newly created Solution Architect role at Harding+ could be your perfect next challenge! Role Context: The Solution Architect will be the technical authority, overseeing and providing high level solution architecture and design across enterprise systems, focused on our ERP - Microsoft Dynamics Business Central, and core applications/system. You will be responsible for outlining technical solutions to support a range of key business initiatives within a dynamic business environment, supporting internal stakeholders and working alongside the Enterprise Architect, Business Analysts, Delivery Team, plus internal/external technical resources. Upon approval of solution design, the role will involve collaboration with the teams responsible for executing the solution. This collaboration is critical to guarantee completion of each project, and ensure the deliverables and artifacts are in line with the proposed solution, and each component is testable. Focus will be given to ensure the artifacts meet and exceed the predefined requirements. The role has four key objective areas - architectural ownership, solution design, data architecture, and process improvement & change delivery. Based in Avonmouth and offered on a hybrid working basis - this can be discussed on a case-by-case basis. Compensation - competitive salary, bonus scheme, pension, 4 x life assurance, healthcare, 25 days leave annually (including Christmas shutdown), staff purchase scheme (luxury duty free retail products) About You: Experience as a Solution Architect, Technical Architect, or similar for a retail or wholesale business, with a track record of owning application architecture and solution design ERP functional knowledge Integrations/Middleware experience, preferably Azure Integration Services SQL/T-SQL experience Must have an existing right of eligibility to work in the UK Key Attributes - trust, collaboration, respect, passion, drive, resilience About Us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.
Mar 28, 2024
Full time
Are you a Solution Architect or Technical Architect with proven experience of owning application architecture and solution design, preferably within a retail or wholesale business? Can you map out existing architecture, identify strengths / weaknesses, and act on this initial analysis utilising a strong understanding and experience of integration and data architecture principles? Do you have project and change delivery experience, collaborating effectively with stakeholders to ensure project completion, whilst making sure deliverables and artifacts are in line with the proposed solution? If so, this newly created Solution Architect role at Harding+ could be your perfect next challenge! Role Context: The Solution Architect will be the technical authority, overseeing and providing high level solution architecture and design across enterprise systems, focused on our ERP - Microsoft Dynamics Business Central, and core applications/system. You will be responsible for outlining technical solutions to support a range of key business initiatives within a dynamic business environment, supporting internal stakeholders and working alongside the Enterprise Architect, Business Analysts, Delivery Team, plus internal/external technical resources. Upon approval of solution design, the role will involve collaboration with the teams responsible for executing the solution. This collaboration is critical to guarantee completion of each project, and ensure the deliverables and artifacts are in line with the proposed solution, and each component is testable. Focus will be given to ensure the artifacts meet and exceed the predefined requirements. The role has four key objective areas - architectural ownership, solution design, data architecture, and process improvement & change delivery. Based in Avonmouth and offered on a hybrid working basis - this can be discussed on a case-by-case basis. Compensation - competitive salary, bonus scheme, pension, 4 x life assurance, healthcare, 25 days leave annually (including Christmas shutdown), staff purchase scheme (luxury duty free retail products) About You: Experience as a Solution Architect, Technical Architect, or similar for a retail or wholesale business, with a track record of owning application architecture and solution design ERP functional knowledge Integrations/Middleware experience, preferably Azure Integration Services SQL/T-SQL experience Must have an existing right of eligibility to work in the UK Key Attributes - trust, collaboration, respect, passion, drive, resilience About Us: Harding+ is leading the way in innovative onboard cruise retailing, working closely with our cruise line partners and brand partners to 'make every cruise better'. We stay at the forefront of retailing and consistently provide outstanding customer service, culminating in winning the Cruise Retailer of the Year award for 2022 and 2023. Harding+ is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Harding+.
Role Profile As Lead Developer you will lead a team of Developer as they support the business with all their software development needs. You will be involved in a wide variety of enterprise applications, at all stages of the software development life cycle, leading a team of highly skilled developers and supporting the growth of this critical function. Scope of role Direct Reports: 4 Reports to: Head of Engineering Responsibilities of the role Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Key business requirements and interests are championed within our development pipeline, working with business analysts and development partners to create new technologies Overseeing system testing and validation procedures. Producing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design and maintenance. Analysing information to recommend and plan the installation of new systems or modifications of an existing system. Consulting with engineering team to evaluate software hardware interfaces and develop specifications and performance requirements. Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences. Conferring with project managers to obtain information on limitations or capabilities Keep up to date with modern technologies, industry best practices and maintain hands-on capabilities Use your experience to review the work and mentor more junior members of the team Success Measures Successfully balancing leading the team and remaining hands on Continually reviewing development and delivery activity to identify improvements to processes, services, metrics and infrastructure to increase efficiency and customer satisfaction Business requirements successfully translated into working solutions Experience An inspirational and capable individual, experienced as a hands-on senior developer who understands the challenges in running a highly capable team Proven experience as a Software Developer, Software Engineer or similar role Familiarity with Agile development methodologies Experience with software design and development in a test-driven environment Knowledge of coding languages (e.g. C#, Java, JavaScript) and frameworks/systems (e.g. Vue, React, Git) Previous experience leading a team of Developers, building a culture of high-quality delivery and accountability Good to have exposure to DevOps and Azure Pipelines. Skills (The personal capabilities needed to excel in this role) Logical, structured and outside the box thinking Ability to deliver against challenging deadlines with a flexible approach to the demands of the role Passionate about leading a team that embraces a change culture, ability to support developers of various abilities Strong communicator, with the ability to confidently communicate with technical and non-technical colleagues and stakeholders Self-starter, with a natural enthusiasm and desire to learn Comfortable working as part of a wider leadership team, as well as independently, developing effective relationships Qualifications and other requirements Bachelor's degree in computer science, software engineering, or related field Proficiency in at least one programming language (e.g., Java, C#, C++) Proficiency in at least one scripting language such as Python, Ruby, PHP, or JavaScript In return for your hard work, you'll get It takes all kinds of people to make Verastar the success that we are, and we've got a range of benefits to make sure everyone is happy. Pension contributions and life assurance coverage. Generous discounts at numerous high street and online retailers. 25 days of annual leave, increasing to 28 days based on tenure. Enjoy your birthday off every year. Ability to purchase up to 10 additional holidays and sell up to 5 days per year. Cycle to work and travel loans for people wanting a greener commute. Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice. The important extras Hybrid working model: the choice to work remotely for three days. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings. Full time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next? If you're looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career. Across the Verastar Group, we are dedicated to fostering an inclusive environment and embracing our diversity. We are on the lookout for skilled individuals who share our values to join our teams. All successful candidates will be subject to pre-employment checks.
Mar 27, 2024
Full time
Role Profile As Lead Developer you will lead a team of Developer as they support the business with all their software development needs. You will be involved in a wide variety of enterprise applications, at all stages of the software development life cycle, leading a team of highly skilled developers and supporting the growth of this critical function. Scope of role Direct Reports: 4 Reports to: Head of Engineering Responsibilities of the role Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Key business requirements and interests are championed within our development pipeline, working with business analysts and development partners to create new technologies Overseeing system testing and validation procedures. Producing software programming and documentation development. Consulting with departments or customers on project status and proposals. Working with customers or departments on technical issues including software system design and maintenance. Analysing information to recommend and plan the installation of new systems or modifications of an existing system. Consulting with engineering team to evaluate software hardware interfaces and develop specifications and performance requirements. Designing and developing software systems using scientific analysis and mathematical models to predict and measure outcomes and design consequences. Conferring with project managers to obtain information on limitations or capabilities Keep up to date with modern technologies, industry best practices and maintain hands-on capabilities Use your experience to review the work and mentor more junior members of the team Success Measures Successfully balancing leading the team and remaining hands on Continually reviewing development and delivery activity to identify improvements to processes, services, metrics and infrastructure to increase efficiency and customer satisfaction Business requirements successfully translated into working solutions Experience An inspirational and capable individual, experienced as a hands-on senior developer who understands the challenges in running a highly capable team Proven experience as a Software Developer, Software Engineer or similar role Familiarity with Agile development methodologies Experience with software design and development in a test-driven environment Knowledge of coding languages (e.g. C#, Java, JavaScript) and frameworks/systems (e.g. Vue, React, Git) Previous experience leading a team of Developers, building a culture of high-quality delivery and accountability Good to have exposure to DevOps and Azure Pipelines. Skills (The personal capabilities needed to excel in this role) Logical, structured and outside the box thinking Ability to deliver against challenging deadlines with a flexible approach to the demands of the role Passionate about leading a team that embraces a change culture, ability to support developers of various abilities Strong communicator, with the ability to confidently communicate with technical and non-technical colleagues and stakeholders Self-starter, with a natural enthusiasm and desire to learn Comfortable working as part of a wider leadership team, as well as independently, developing effective relationships Qualifications and other requirements Bachelor's degree in computer science, software engineering, or related field Proficiency in at least one programming language (e.g., Java, C#, C++) Proficiency in at least one scripting language such as Python, Ruby, PHP, or JavaScript In return for your hard work, you'll get It takes all kinds of people to make Verastar the success that we are, and we've got a range of benefits to make sure everyone is happy. Pension contributions and life assurance coverage. Generous discounts at numerous high street and online retailers. 25 days of annual leave, increasing to 28 days based on tenure. Enjoy your birthday off every year. Ability to purchase up to 10 additional holidays and sell up to 5 days per year. Cycle to work and travel loans for people wanting a greener commute. Comprehensive well-being support, including round-the-clock access to a GP, mental health assistance, fitness programs, and complimentary legal and financial advice. The important extras Hybrid working model: the choice to work remotely for three days. Engage in charity fundraising and volunteering activities as part of our giving back initiative. Enjoy fantastic on-site amenities including a complimentary gym, free parking, a subsidized café, and an on-site bar for post-work drinks, quiz nights, and social gatherings. Full time/Permanent contract of 37.5 hours per week. No weekends and every bank holiday off. What happens next? If you're looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click 'Apply' today to take the next step in your career. Across the Verastar Group, we are dedicated to fostering an inclusive environment and embracing our diversity. We are on the lookout for skilled individuals who share our values to join our teams. All successful candidates will be subject to pre-employment checks.
Citrus Recruit are excited to be recruiting for an Applications Analyst for a Solihull based company that are leaders in buying, events and trade shows. You will be working in a fast-paced environment around an established team of Applications Analysts.This established company has been trading for over 50 years and have developed themselves to be a leading buying brand primarily in the retail and fashion sectors. In this role, you'll become an expert in business applications, expanding your knowledge to provide support and advice to internal stakeholders. Acting as a key liaison for all incoming Electronic Data Interchange (EDI), you'll set up new suppliers and ensure smooth operations while producing and maintaining essential documentation for the department. You'll work with other teams across the business to gather system requirements, contribute to solution design, and assist with implementation efforts. Responding to incidents promptly and adhering to service level agreements (SLAs). Additionally, you'll liaise with third-party software providers, support application testing and updates, and effectively manage workload to address both routine tasks and project work. This is a great opportunity to work as part of a close-knit team in a really varied role. The ideal candidate will have at least 6-12 months of experience in a similar role and be confident in EDI and XSLT. There will be lots of support given to you as you grow and develop into this role and progress into others. Responsibilities & day to day duties As an Applications Analyst you will be responsible for: Become an application expert by continually increasing knowledge of all business applications. Act as key liaison for all incoming EDI, setting up new suppliers, providing support and advice as required Produce and maintain departmental documentation as agreed with the Application and Data Manager. Work with the team and the wider business to agree system requirements and assist with the design and implementation on existing or new solutions Perform root cause analysis for reoccurring & business critical incidents. Liaise with 3rd party software and service providers for application and systems support. Assist with the testing and release of applications updates and enhancements. Prioritise and manage workload effectively ensuring open incidents, BAU tasks and project work can be managed simultaneously. Skills & experience required. At least 6-12 months experience in an Applications Analyst role Excellent communication skills both externally and at all levels in the company, both written and verbal with the ability to summarise technical concepts Ability to investigate and propose new solutions and systems to support the business. Technical knowledge and experience of IT Applications Knowledge of SQL Server, including query writing Knowledge of XML and XSLT Experience of working with different EDI formats Excellent troubleshooting skills. Highly proficient in Microsoft Office, in particular Excel. Experience or knowledge of reporting tools such as Jet or PowerBI Benefits Salary of up to £30,000 Hybrid working 3 days in the office 25 days holiday plus bank holiday (Christmas closure) Can purchase 5 days holiday. Birthday leave Pension Employee assistance program Additional benefits through a salary sacrifice scheme. Car parking Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Mar 27, 2024
Full time
Citrus Recruit are excited to be recruiting for an Applications Analyst for a Solihull based company that are leaders in buying, events and trade shows. You will be working in a fast-paced environment around an established team of Applications Analysts.This established company has been trading for over 50 years and have developed themselves to be a leading buying brand primarily in the retail and fashion sectors. In this role, you'll become an expert in business applications, expanding your knowledge to provide support and advice to internal stakeholders. Acting as a key liaison for all incoming Electronic Data Interchange (EDI), you'll set up new suppliers and ensure smooth operations while producing and maintaining essential documentation for the department. You'll work with other teams across the business to gather system requirements, contribute to solution design, and assist with implementation efforts. Responding to incidents promptly and adhering to service level agreements (SLAs). Additionally, you'll liaise with third-party software providers, support application testing and updates, and effectively manage workload to address both routine tasks and project work. This is a great opportunity to work as part of a close-knit team in a really varied role. The ideal candidate will have at least 6-12 months of experience in a similar role and be confident in EDI and XSLT. There will be lots of support given to you as you grow and develop into this role and progress into others. Responsibilities & day to day duties As an Applications Analyst you will be responsible for: Become an application expert by continually increasing knowledge of all business applications. Act as key liaison for all incoming EDI, setting up new suppliers, providing support and advice as required Produce and maintain departmental documentation as agreed with the Application and Data Manager. Work with the team and the wider business to agree system requirements and assist with the design and implementation on existing or new solutions Perform root cause analysis for reoccurring & business critical incidents. Liaise with 3rd party software and service providers for application and systems support. Assist with the testing and release of applications updates and enhancements. Prioritise and manage workload effectively ensuring open incidents, BAU tasks and project work can be managed simultaneously. Skills & experience required. At least 6-12 months experience in an Applications Analyst role Excellent communication skills both externally and at all levels in the company, both written and verbal with the ability to summarise technical concepts Ability to investigate and propose new solutions and systems to support the business. Technical knowledge and experience of IT Applications Knowledge of SQL Server, including query writing Knowledge of XML and XSLT Experience of working with different EDI formats Excellent troubleshooting skills. Highly proficient in Microsoft Office, in particular Excel. Experience or knowledge of reporting tools such as Jet or PowerBI Benefits Salary of up to £30,000 Hybrid working 3 days in the office 25 days holiday plus bank holiday (Christmas closure) Can purchase 5 days holiday. Birthday leave Pension Employee assistance program Additional benefits through a salary sacrifice scheme. Car parking Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Frossell Recruitment
High Wycombe, Buckinghamshire
Business Analyst Remote Working however occasional travel between Milton Keynes and Basingstoke offices. Location: Remote Salary: Up to £55,000 Permanent Our client a private equity backed business which is experiencing sustained growth, and undertaking M&A activity is looking for a Business Analyst to join their growing team. PURPOSE OF THE ROLE The purpose of the role is to provide business analysis skills, specifically on the new project related to pre-employment screening, but also other initiatives and products as needed.There are two other business analysts currently full time engaged on the other initiatives, so you won't be on your own. The team is also supported by Product Managers in the Technology team as well as Product Owners in the commercial team that are outward / market facing. SKILLS AND CAPABILITIES Writing epics, user stories, acceptance criteria and running refinement sessions Ability to communicate across technical development teams but also business representatives at all levels across the organisation. Capable and confident in running workshops and standups with a combination of technologists and other business representatives. Identifying opportunities to re-engineer simplify processes, or even remove redundant processes. Working closely with developers as they build to defined user stories to clarify requirements. Liaise with testing team to ensure completeness of test cases associated with stories. Ability, and comfortable, working at high pace, but in a supportive environment. Experience of MS Dev Ops , Jira and Confluence . QUALIFICATIONS Good education standard, minimum A levels, related degree advantageous. Formal qualifications in Business Analysis, Agile, etc. highly desirable Experience of working in low code environments highly desirable with Outsystems experience being a distinct advantage Experience of working in the recruitment industry and / or employment screening would be a benefit too. Benefits 25 days annual leave (plus Bank Holidays), Birthday day off, Online discounts platform for major retailers, Employee Health Benefits, Electric Vehicle Salary Sacrifice Scheme (Octopus EV) and Cycle 2 Work Scheme, Discount Gym Membership, 2 Volunteer days a year (to volunteer in their local community)
Mar 26, 2024
Full time
Business Analyst Remote Working however occasional travel between Milton Keynes and Basingstoke offices. Location: Remote Salary: Up to £55,000 Permanent Our client a private equity backed business which is experiencing sustained growth, and undertaking M&A activity is looking for a Business Analyst to join their growing team. PURPOSE OF THE ROLE The purpose of the role is to provide business analysis skills, specifically on the new project related to pre-employment screening, but also other initiatives and products as needed.There are two other business analysts currently full time engaged on the other initiatives, so you won't be on your own. The team is also supported by Product Managers in the Technology team as well as Product Owners in the commercial team that are outward / market facing. SKILLS AND CAPABILITIES Writing epics, user stories, acceptance criteria and running refinement sessions Ability to communicate across technical development teams but also business representatives at all levels across the organisation. Capable and confident in running workshops and standups with a combination of technologists and other business representatives. Identifying opportunities to re-engineer simplify processes, or even remove redundant processes. Working closely with developers as they build to defined user stories to clarify requirements. Liaise with testing team to ensure completeness of test cases associated with stories. Ability, and comfortable, working at high pace, but in a supportive environment. Experience of MS Dev Ops , Jira and Confluence . QUALIFICATIONS Good education standard, minimum A levels, related degree advantageous. Formal qualifications in Business Analysis, Agile, etc. highly desirable Experience of working in low code environments highly desirable with Outsystems experience being a distinct advantage Experience of working in the recruitment industry and / or employment screening would be a benefit too. Benefits 25 days annual leave (plus Bank Holidays), Birthday day off, Online discounts platform for major retailers, Employee Health Benefits, Electric Vehicle Salary Sacrifice Scheme (Octopus EV) and Cycle 2 Work Scheme, Discount Gym Membership, 2 Volunteer days a year (to volunteer in their local community)
SENIOR SUPPLY CHAIN BUSINESS ANALYSTLEICESTERSHIRE/HYBRID£65,000 - £75,000 Our client, a scaling software company, are looking for a Senior Supply Chain Business Analyst to join their team. You will be effectively and efficiently analysing and interpreting financial data and working closely with product & engineering teams to ensure the product meets both financial and technical expectations. This is NOT an IT Business Analyst position. This candidate will have relevant financial experience within a supply chain environment, able to analyse data and provide insights into it . BENEFITS This role offers 25-days holiday, plus bank holidays, and hybrid working for an excellent work-life balance. Additionally, there is onsite parking, a great company culture involving team outings and more! RESPONSIBILITIES As the Senior Supply Chain Business Analyst, you will be: Leveraging financial expertise to understand client financial planning and trading partner processes Engaging with clients strategically to comprehend their financial objectives and challenges Conducting in-depth analysis of client requirements, focusing on financial implications and forecasting Utilising data analysis skills to navigate complex financial datasets and ensuring data accuracy for financial analysis Demonstrating technical understanding of supply-chain technologies Acting as a conduit between clients and the product team, providing insights into financial requirements and strategic goals Providing expert-level support to clients during onboarding and ongoing product usage, with a focus on financial reporting and analysis REQUIRED SKILLS AND EXPERIENCE To be considered for the role of Senior Supply Chain Business Analyst, you will need: Financial exposure within a supply chain environment (manufacturing, retail, distribution etc.) Ability to analyse complex data and provide insights Experience with an ERP system An understanding of SQL Excellent client-facing and communication skills with a focus on financial conversations Technical aptitude with the ability to work closely with development teams Ability to work well within a busy, fast paced environment NEXT STEPS If you're interested in becoming a Senior Supply Chain Business Analyst , apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected. Why wait? Don't miss out!
Mar 26, 2024
Full time
SENIOR SUPPLY CHAIN BUSINESS ANALYSTLEICESTERSHIRE/HYBRID£65,000 - £75,000 Our client, a scaling software company, are looking for a Senior Supply Chain Business Analyst to join their team. You will be effectively and efficiently analysing and interpreting financial data and working closely with product & engineering teams to ensure the product meets both financial and technical expectations. This is NOT an IT Business Analyst position. This candidate will have relevant financial experience within a supply chain environment, able to analyse data and provide insights into it . BENEFITS This role offers 25-days holiday, plus bank holidays, and hybrid working for an excellent work-life balance. Additionally, there is onsite parking, a great company culture involving team outings and more! RESPONSIBILITIES As the Senior Supply Chain Business Analyst, you will be: Leveraging financial expertise to understand client financial planning and trading partner processes Engaging with clients strategically to comprehend their financial objectives and challenges Conducting in-depth analysis of client requirements, focusing on financial implications and forecasting Utilising data analysis skills to navigate complex financial datasets and ensuring data accuracy for financial analysis Demonstrating technical understanding of supply-chain technologies Acting as a conduit between clients and the product team, providing insights into financial requirements and strategic goals Providing expert-level support to clients during onboarding and ongoing product usage, with a focus on financial reporting and analysis REQUIRED SKILLS AND EXPERIENCE To be considered for the role of Senior Supply Chain Business Analyst, you will need: Financial exposure within a supply chain environment (manufacturing, retail, distribution etc.) Ability to analyse complex data and provide insights Experience with an ERP system An understanding of SQL Excellent client-facing and communication skills with a focus on financial conversations Technical aptitude with the ability to work closely with development teams Ability to work well within a busy, fast paced environment NEXT STEPS If you're interested in becoming a Senior Supply Chain Business Analyst , apply today with your current CV. If you aren't contacted within 7 days, please assume your application was not selected. Why wait? Don't miss out!
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. We're looking for a Technical Data Analyst to join us on a 6 Month FTC at Spalding! What you'll be doing As Technical Data Analyst , you will support the delivery of the site technical KPI targets and to deliver the required information and reports in relation to them. Day to day administration of complaints, embargos and KPI reports Determine the correct action for each customer complaint then driving these to produce meaningful analysis, trends, and business solutions Working in big picture and cross functionally to use data produced to effect change Helping to develop the Food Safety Management Quality system and ensure compliance to this system What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Ideally FMCG Knowledge Experience of working in a fast- paced environment Strong attention to detail and Excel skills Computer Literate If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Not only will you be working for one of the country's leading food manufacturers, you'll also get to work for a company that really does put people at the core. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 26, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. We're looking for a Technical Data Analyst to join us on a 6 Month FTC at Spalding! What you'll be doing As Technical Data Analyst , you will support the delivery of the site technical KPI targets and to deliver the required information and reports in relation to them. Day to day administration of complaints, embargos and KPI reports Determine the correct action for each customer complaint then driving these to produce meaningful analysis, trends, and business solutions Working in big picture and cross functionally to use data produced to effect change Helping to develop the Food Safety Management Quality system and ensure compliance to this system What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Ideally FMCG Knowledge Experience of working in a fast- paced environment Strong attention to detail and Excel skills Computer Literate If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Not only will you be working for one of the country's leading food manufacturers, you'll also get to work for a company that really does put people at the core. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
Mar 26, 2024
Full time
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
Our client is seeking an efficient a Power BI Developer looking to work in house for a fast-paced European fashion business. The role: Design, develop, and deploy analytical products in Power BI using multiple data sources. Develop Power BI Premium models with dimensional modelling techniques. Cultivate strong relationships with business units and key stakeholders to ensure that analytics support aligns with business needs. Translate business requirements into technical specifications and implement them through reports supporting decision-making. Continuously identify opportunities to enhance data quality and reliability across all data sources. Develop Business Intelligence and analytical products, prototypes, and solutions for functional and enterprise use, encompassing testing, deployment, and maintenance. Generate consistent documentation for data products to ensure accessibility and understanding. Implement data quality improvements across all departments, bolstering confidence in data usability for decision-making. Proficiently query SQL databases, including MSSQL Server, to extract and analyse relevant data. Provide Power BI training and develop training materials for end-users. Deliver services and data products as part of the Power Platform using Microsoft's PowerApps suite. Requirements: Temp position with possibility of permanent for the right person. Someone with Computer Science or IT degree - essential (2.1 or 2.2). Expert in the Azure Data tech stack, specifically delivering solutions in Power BI. Essential. Proficient in database design, including relational and dimensional modelling. Essential. Expert in MS SQL Server, T-SQL, Power Query, MDX, DAX, and the Power Platform. Essential. Previous Power BI Developer experience with a successful project delivery track record. Essential. Proficient in creating Power Apps. Skilled in business analysis, translating business requirements into technical specifications. Proven experience creating training materials, providing Power BI training, and championing adoption. Essential. Hands-on experience with SQL querying and using APIs to retrieve data. Essential. Experience implementing row-level security and understanding application security models in Power BI. Essential. Proficient in implementing advanced calculations on datasets. Essential. Microsoft certified Power BI data analyst associate - essential Maths A level - level B or above - essential GCSE - A English and Maths - desirable but B essential. 1-2 years' experience in office environment - working on data migration/ data analysis/ system redesign / system design or project management. Desirable. Office 365 competence - essential Excellent communication skills - written and spoken - essential. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency . We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Mar 26, 2024
Full time
Our client is seeking an efficient a Power BI Developer looking to work in house for a fast-paced European fashion business. The role: Design, develop, and deploy analytical products in Power BI using multiple data sources. Develop Power BI Premium models with dimensional modelling techniques. Cultivate strong relationships with business units and key stakeholders to ensure that analytics support aligns with business needs. Translate business requirements into technical specifications and implement them through reports supporting decision-making. Continuously identify opportunities to enhance data quality and reliability across all data sources. Develop Business Intelligence and analytical products, prototypes, and solutions for functional and enterprise use, encompassing testing, deployment, and maintenance. Generate consistent documentation for data products to ensure accessibility and understanding. Implement data quality improvements across all departments, bolstering confidence in data usability for decision-making. Proficiently query SQL databases, including MSSQL Server, to extract and analyse relevant data. Provide Power BI training and develop training materials for end-users. Deliver services and data products as part of the Power Platform using Microsoft's PowerApps suite. Requirements: Temp position with possibility of permanent for the right person. Someone with Computer Science or IT degree - essential (2.1 or 2.2). Expert in the Azure Data tech stack, specifically delivering solutions in Power BI. Essential. Proficient in database design, including relational and dimensional modelling. Essential. Expert in MS SQL Server, T-SQL, Power Query, MDX, DAX, and the Power Platform. Essential. Previous Power BI Developer experience with a successful project delivery track record. Essential. Proficient in creating Power Apps. Skilled in business analysis, translating business requirements into technical specifications. Proven experience creating training materials, providing Power BI training, and championing adoption. Essential. Hands-on experience with SQL querying and using APIs to retrieve data. Essential. Experience implementing row-level security and understanding application security models in Power BI. Essential. Proficient in implementing advanced calculations on datasets. Essential. Microsoft certified Power BI data analyst associate - essential Maths A level - level B or above - essential GCSE - A English and Maths - desirable but B essential. 1-2 years' experience in office environment - working on data migration/ data analysis/ system redesign / system design or project management. Desirable. Office 365 competence - essential Excellent communication skills - written and spoken - essential. By submitting your CV, you are agreeing to the Terms and Conditions as stated on our website and consenting to us processing your personal details in relation to current/future job opportunities. The information that you have submitted to us will be used in order to consider your suitability for the role you have applied for. A copy of our Privacy Policy can also be viewed on our website which explains how we gather, protect and manage any personal data that you share with us Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify. Tagged Resources Limited acts as an employment agency . We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. We're looking for a Technical Administrator to join us as a Technical Data Analyst on a 6 Month FTC at Spalding! What you'll be doing As Technical Administrator, you will support the delivery of the site technical KPI targets and to deliver the required information and reports in relation to them. Day to day administration of complaints, embargos and KPI reports Determine the correct action for each customer complaint then driving these to produce meaningful analysis, trends, and business solutions Working in big picture and cross functionally to use data produced to effect change Helping to develop the Food Safety Management Quality system and ensure compliance to this system What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Ideally FMCG Knowledge Experience of working in a fast- paced environment Strong attention to detail and Excel skills Computer Literate If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Not only will you be working for one of the country's leading food manufacturers, you'll also get to work for a company that really does put people at the core. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
Mar 25, 2024
Full time
Why Greencore? We're a leading manufacturer of convenience food in the UK and our purpose is to make every day. We're a vibrant, fast-paced leading food manufacturer. Employing around 13,600 colleagues across 16 manufacturing units and 17 distribution depots across the UK. We supply all the UK's food retailers with everything from Sandwiches, soups and sushi to cooking sauces, pickles and ready meals, and in FY23, we generated revenues of £1.9bn. Our vast direct-to-store (DTS) distribution network, comprising of 17 depots nationwide, enables us to make over 10,400 daily deliveries of our own chilled and frozen produce and that of third parties. We're looking for a Technical Administrator to join us as a Technical Data Analyst on a 6 Month FTC at Spalding! What you'll be doing As Technical Administrator, you will support the delivery of the site technical KPI targets and to deliver the required information and reports in relation to them. Day to day administration of complaints, embargos and KPI reports Determine the correct action for each customer complaint then driving these to produce meaningful analysis, trends, and business solutions Working in big picture and cross functionally to use data produced to effect change Helping to develop the Food Safety Management Quality system and ensure compliance to this system What we're looking for We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. Ideally FMCG Knowledge Experience of working in a fast- paced environment Strong attention to detail and Excel skills Computer Literate If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. Not only will you be working for one of the country's leading food manufacturers, you'll also get to work for a company that really does put people at the core. What you'll get in return Competitive salary and job-related benefits Holidays Pension up to 8% matched Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Throughout your time at Greencore, you will be supported with on the job training and development opportunities to further your career.
At PwC, our purpose is to build trust in society and solve important problems. It is this focus which informs the services we provide and the decisions we make. In this fast paced, ever changing digital age, our clients are having to deal with the impact of more demanding consumers, new competitive threats, changing regulation, new technology innovations and the changing needs of their diverse workforce. We help our clients solve these challenges by balancing business understanding with technology innovation and human insight, what we call "intelligent digital". We help our clients understand the impact on their markets and customers; define their strategy; evolve their existing capabilities; create new opportunities; accelerate delivery; and build digital trust in their brand. We see Salesforce as a key platform for driving large transformation change in our clients and as one of the largest Salesforce users in the world, PwC is more than implementing for others we're living it every day ourselves. We are the fastest growing Salesforce Consulting Partner and have a proven track record in delivering the full spectrum of projects, ranging from start-ups to large transformation projects with an average customer satisfaction rating of 9.9 out of 10. To support this rapid growth we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients' success in the intensely competitive economic environment of the digital age. We are a leading global professional services firm and acclaimed as one of the world's leading employers. We offer diverse and rewarding experiences for our people: through the variety of clients we engage with and projects we deliver; the calibre of our teams; and the exceptional training and career development opportunities we provide. The role Our Salesforce Solutions Architects understand the full extent of the digital solution and integration components and how they fit into the enterprise architecture. They collaborate effectively with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that achieve both strategic business goals and meet operational requirements. Working with our clients and technology colleagues, our Salesforce Solutions Architects, prepare the technical blueprints for cost effective and efficient Salesforce solutions across all 3 Cloud platforms, taking a solution leadership role throughout design and delivery, to help ensure that technical solutions continue to meet business requirements and follow the organisation's strategic vision. Our Salesforce Solutions Architects also act as technology leaders within our wider digital and technology practices, providing thought leadership, guidance and coaching to more junior members of our team. The successful candidates would be joining a new Customer Led Transformation team which would work across industries on strategy, transaction services, CIO advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in and any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, but now wish to build further on their Salesforce skills and expertise. You will not only receive the opportunity to work with top-class clients, but also the chance to receive high quality training related to the role. There is a requirement for the individual to be mobile in terms of travel as business needs require (up to 80%). We are seeking to fill this Senior Manager level role as soon as possible. Who we are looking for: The ideal candidates will have a proven track record in working with the technical and solution architects of global brands, and their teams, to identify, architect and implement technology solutions in support of digital transformation initiatives. Furthermore, the ideal candidates will be: An experienced Salesforce solution architect (Service Cloud, Sales Cloud and/or Marketing Cloud), able to help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap. At minimum Salesforce certification of Platform Developer I and II and/or Platform App Builder, as well as Sales Cloud or Service Cloud consultant (preferably both); preference for at least one Salesforce Architect domain certification. Experienced in supporting business development activities, including designing and top-down and bottom-up estimating Salesforce solutions based on minimal requirements provided by potential clients. Experienced in the systems delivery lifecycle including requirements gathering, analysis, design, configuration, integration, testing (all phases), migration and deployment. To do the job well, you should be experienced in the following: Salesforce data modelling, integration patterns and architecture best practices. Salesforce offerings, including licensing options. Deployment management and software delivery lifecycle. Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals. Able to bring to bear extensive knowledge of architectural patterns, technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries. A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives. A capable team leader, used to managing teams of consultants, analysts, technologists and third party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions. Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions. Requirements: Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background; Consulting experience, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack; Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. The nice to have: Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking. Financial Services - Insurance and Investment Management. Financial Services - Capital Markets. Private Sector - Energy, Utilities and Resources. Private Sector - Technology, Media and Telecommunications. Private Sector - Retail and Consumer. Private Sector - Industrial products, manufacturing and professional services.
Mar 24, 2024
Full time
At PwC, our purpose is to build trust in society and solve important problems. It is this focus which informs the services we provide and the decisions we make. In this fast paced, ever changing digital age, our clients are having to deal with the impact of more demanding consumers, new competitive threats, changing regulation, new technology innovations and the changing needs of their diverse workforce. We help our clients solve these challenges by balancing business understanding with technology innovation and human insight, what we call "intelligent digital". We help our clients understand the impact on their markets and customers; define their strategy; evolve their existing capabilities; create new opportunities; accelerate delivery; and build digital trust in their brand. We see Salesforce as a key platform for driving large transformation change in our clients and as one of the largest Salesforce users in the world, PwC is more than implementing for others we're living it every day ourselves. We are the fastest growing Salesforce Consulting Partner and have a proven track record in delivering the full spectrum of projects, ranging from start-ups to large transformation projects with an average customer satisfaction rating of 9.9 out of 10. To support this rapid growth we are looking for people who enjoy the excitement of shaping new ideas and working as part of multi-disciplinary teams on complex challenges, where each project is likely to be different to the last. We are looking for candidates with the passion and commitment, intellect and experience that can enable our clients' success in the intensely competitive economic environment of the digital age. We are a leading global professional services firm and acclaimed as one of the world's leading employers. We offer diverse and rewarding experiences for our people: through the variety of clients we engage with and projects we deliver; the calibre of our teams; and the exceptional training and career development opportunities we provide. The role Our Salesforce Solutions Architects understand the full extent of the digital solution and integration components and how they fit into the enterprise architecture. They collaborate effectively with colleagues from other disciplines to define technology objectives, assess solution options and devise architectural solutions that achieve both strategic business goals and meet operational requirements. Working with our clients and technology colleagues, our Salesforce Solutions Architects, prepare the technical blueprints for cost effective and efficient Salesforce solutions across all 3 Cloud platforms, taking a solution leadership role throughout design and delivery, to help ensure that technical solutions continue to meet business requirements and follow the organisation's strategic vision. Our Salesforce Solutions Architects also act as technology leaders within our wider digital and technology practices, providing thought leadership, guidance and coaching to more junior members of our team. The successful candidates would be joining a new Customer Led Transformation team which would work across industries on strategy, transaction services, CIO advisory and delivery types of engagements. These candidates are likely to have a solution architecture background in and any other CRM platform from the following: Oracle/Siebel/Fusion CRM; MS Dynamics CRM and SAP CRM, but now wish to build further on their Salesforce skills and expertise. You will not only receive the opportunity to work with top-class clients, but also the chance to receive high quality training related to the role. There is a requirement for the individual to be mobile in terms of travel as business needs require (up to 80%). We are seeking to fill this Senior Manager level role as soon as possible. Who we are looking for: The ideal candidates will have a proven track record in working with the technical and solution architects of global brands, and their teams, to identify, architect and implement technology solutions in support of digital transformation initiatives. Furthermore, the ideal candidates will be: An experienced Salesforce solution architect (Service Cloud, Sales Cloud and/or Marketing Cloud), able to help our clients assess their current digital technology maturity, identify gaps and shape a comprehensive, end-to-end digital blueprint and technology roadmap. At minimum Salesforce certification of Platform Developer I and II and/or Platform App Builder, as well as Sales Cloud or Service Cloud consultant (preferably both); preference for at least one Salesforce Architect domain certification. Experienced in supporting business development activities, including designing and top-down and bottom-up estimating Salesforce solutions based on minimal requirements provided by potential clients. Experienced in the systems delivery lifecycle including requirements gathering, analysis, design, configuration, integration, testing (all phases), migration and deployment. To do the job well, you should be experienced in the following: Salesforce data modelling, integration patterns and architecture best practices. Salesforce offerings, including licensing options. Deployment management and software delivery lifecycle. Recognised as a trusted adviser, with a track record of creating successful technology solutions that support the organisational strategic vision and goals. Able to bring to bear extensive knowledge of architectural patterns, technology components, vendor solutions and emerging technology trends on digital solution development in one or more industries. A confident written and verbal communicator, able to clearly explain digital ideas to non-technical audiences, and work effectively with non-technical colleagues and business executives. A capable team leader, used to managing teams of consultants, analysts, technologists and third party suppliers to develop detailed solutions, costs, timescales and methods for delivery of technology solutions. Seasoned at successfully managing the sourcing and selection process for third-party software and other technology components and services, as required to enable delivery of digital transformation solutions. Requirements: Ideally educated to Degree level or equivalent, we are open to strong candidates from all relevant educational backgrounds but ideally from a technology, science, engineering or business background; Consulting experience, gained with a leading professional services or systems integration firm; Expert knowledge and understanding of digital trends and challenges across industries, gained through project experience, contribution to thought leadership, articles, client recommendation, etc. Proven experience in providing leadership on complex, digital and front-office transformation initiatives, managing mixed technical teams to deliver the work; Expertise in architecting digital and multi-channel technology solutions, covering all layers of the technology stack; Demonstrable track record of helping to shape successful business development of digital and other front office business transformation initiatives. The nice to have: Majority of related experience gained in one of the following sectors: Financial Services - Retail and Commercial Banking. Financial Services - Insurance and Investment Management. Financial Services - Capital Markets. Private Sector - Energy, Utilities and Resources. Private Sector - Technology, Media and Telecommunications. Private Sector - Retail and Consumer. Private Sector - Industrial products, manufacturing and professional services.
At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As the 1st Line IT Service Desk Analyst, you'll be the first point of contact for all IT support, playing a crucial role in diagnosing and resolving technical issues quickly and efficiently. This position offers a unique blend of technical expertise and exceptional service skills, ensuring our systems are optimized and our team remains productive. Key Responsibilities: IT Support: Provide first-level technical support to end-users via phone, email, or in person, diagnosing and resolving hardware and software issues swiftly. User Account Management: Manage user account setups, password resets, and access permissions in compliance with security protocols. Software and Hardware Support: Handle the installation, configuration, and maintenance of software applications and hardware devices, ensuring systems are up-to-date and secure. Documentation and Training: Keep accurate records of IT assets and procedures, assist in developing user guides, and provide training to end-users. Escalation and Collaboration: Escalate complex issues to 2nd Line support and collaborate with IT team members to enhance service delivery. The Candidate: Demonstrated hands-on experience in IT support, preferably in a 1st Line IT Service Desk Analyst role. Familiarity with the ITIL framework and IT service management principles. Strong problem-solving and advanced troubleshooting skills. Exceptional interpersonal and customer service skills. Ability to manage priorities and perform efficiently under pressure. A Bachelor's degree in Information Technology, Computer Science, or related field is preferred but not essential. If you're passionate about IT support and thrive in a fast-paced, collaborative atmosphere, we'd love to hear from you. Apply now to be part of our mission in delivering exceptional service and support to our team.
Mar 23, 2024
Full time
At American Golf, we're passionate about golf and dedicated to helping golfers of all levels enhance their game. We believe in delivering exceptional service, offering expert knowledge, and providing the latest and greatest in golf products. As the largest golf retailer in Europe, we take pride in our commitment to excellence and in fostering a vibrant, customer-focused community of golf enthusiasts. As the 1st Line IT Service Desk Analyst, you'll be the first point of contact for all IT support, playing a crucial role in diagnosing and resolving technical issues quickly and efficiently. This position offers a unique blend of technical expertise and exceptional service skills, ensuring our systems are optimized and our team remains productive. Key Responsibilities: IT Support: Provide first-level technical support to end-users via phone, email, or in person, diagnosing and resolving hardware and software issues swiftly. User Account Management: Manage user account setups, password resets, and access permissions in compliance with security protocols. Software and Hardware Support: Handle the installation, configuration, and maintenance of software applications and hardware devices, ensuring systems are up-to-date and secure. Documentation and Training: Keep accurate records of IT assets and procedures, assist in developing user guides, and provide training to end-users. Escalation and Collaboration: Escalate complex issues to 2nd Line support and collaborate with IT team members to enhance service delivery. The Candidate: Demonstrated hands-on experience in IT support, preferably in a 1st Line IT Service Desk Analyst role. Familiarity with the ITIL framework and IT service management principles. Strong problem-solving and advanced troubleshooting skills. Exceptional interpersonal and customer service skills. Ability to manage priorities and perform efficiently under pressure. A Bachelor's degree in Information Technology, Computer Science, or related field is preferred but not essential. If you're passionate about IT support and thrive in a fast-paced, collaborative atmosphere, we'd love to hear from you. Apply now to be part of our mission in delivering exceptional service and support to our team.
Reference: /RK/28-02/1089/5 Job Title: Junior Business Analyst Salary: Competitive Working Hours: Variable Shift Rota - 06:30 - 22:00 - 37.5 hours per week Location: Newcastle, Nevillie Street Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities managementcompany with a reputation for excellence We are seeking to recruit a Junior Business Analyst to join our expanding team, enhance our contract and support our People performance and portfolio. OCS is undertaking an exciting period of growth and change which is expanding the information needs of the contract, the appointment to this role is very important in meeting those needs. You will support the senior management team with reliable service delivery of systems throughout the contract, in delivering a Safe, efficient, and Quality service to our customers and clients by using a suite of management information. This is a broad-ranging role in a fast-paced environment and diverse team, providing the post holder with the opportunity to utilise and develop skills in data analysis and business strategy. The post holder will make a key contribution to the business by delivering clear insight into a wide range of data performance metrics, including the scrutiny of underlying trends and the use of benchmarking to measure performance. This will be achieved by working collaboratively with key stakeholders and our talented colleagues, across the contract. The successful candidate will have a methodical approach, a keen eye for detail and possess well developed numerical, analytical, and organisational skills. Excellent written and oral communication skills are an essential part of the role and will be required to effectively understand, present, and explain complex information to a range of audiences across contract. Your primary responsibilities will include: Responsibility for the support function for planning scheduling and delivery of reactive service requirement including (but not limited to) routine cleaning, specialist cleaning to Assets and locations within the contract scope. Operational day to day delivery of a centralised supplies ordering service in line with the agreed process up to and including contract uniforms and PPE. Support the accurate reporting of all operational changes to the diagrams, programmes and schedules are monitored proactively and that changes are communicated to operational teams Contribute to improving customer service by ensuring timeliness in response to queries, complaints and service requests received by the helpdesk. Seek and act on feedback from Internal and External Stakeholders to ensure continuous improvement of the services. Ability to provide data-driven insights and recommendations to influence business strategy and direction. Creating Management Information (MI) and doing detailed data analysis, using products such as Microsoft packages, smartsheets and Power BI to deliver and present their findings and proposed solutions where appropriate. Where possible, identify and maximise efficiencies in business processes to help generate internal value within the organisation, whilst ensuring compliance is maintained within existing workstreams. Facilitating the provision of added value via process and data analysis Gather requirements from internal and external users and translate these into technical requirements, authoring and owning discovery documents and processes. operates. About You: Applicant must have the right to work in the UK Previous experience of working within a large organisation Analytical capabilities with experience of problem solving. Excellent written and oral English communication and interpersonal skills. Strong proficiency in Microsoft packages, including Excel, Word, and PowerPoint. Experience with smartsheets & Power BI Ability to transform data into reports, dashboards, and insights. Detailed approach to workload Experience of working within a high demanding role Ability to prioritize workload. jn Experience of working within a team as well as use own initiative Must be flexible to the business needs Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!
Mar 22, 2024
Full time
Reference: /RK/28-02/1089/5 Job Title: Junior Business Analyst Salary: Competitive Working Hours: Variable Shift Rota - 06:30 - 22:00 - 37.5 hours per week Location: Newcastle, Nevillie Street Business Overview Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates. Would you be interested to join a leading facilities managementcompany with a reputation for excellence We are seeking to recruit a Junior Business Analyst to join our expanding team, enhance our contract and support our People performance and portfolio. OCS is undertaking an exciting period of growth and change which is expanding the information needs of the contract, the appointment to this role is very important in meeting those needs. You will support the senior management team with reliable service delivery of systems throughout the contract, in delivering a Safe, efficient, and Quality service to our customers and clients by using a suite of management information. This is a broad-ranging role in a fast-paced environment and diverse team, providing the post holder with the opportunity to utilise and develop skills in data analysis and business strategy. The post holder will make a key contribution to the business by delivering clear insight into a wide range of data performance metrics, including the scrutiny of underlying trends and the use of benchmarking to measure performance. This will be achieved by working collaboratively with key stakeholders and our talented colleagues, across the contract. The successful candidate will have a methodical approach, a keen eye for detail and possess well developed numerical, analytical, and organisational skills. Excellent written and oral communication skills are an essential part of the role and will be required to effectively understand, present, and explain complex information to a range of audiences across contract. Your primary responsibilities will include: Responsibility for the support function for planning scheduling and delivery of reactive service requirement including (but not limited to) routine cleaning, specialist cleaning to Assets and locations within the contract scope. Operational day to day delivery of a centralised supplies ordering service in line with the agreed process up to and including contract uniforms and PPE. Support the accurate reporting of all operational changes to the diagrams, programmes and schedules are monitored proactively and that changes are communicated to operational teams Contribute to improving customer service by ensuring timeliness in response to queries, complaints and service requests received by the helpdesk. Seek and act on feedback from Internal and External Stakeholders to ensure continuous improvement of the services. Ability to provide data-driven insights and recommendations to influence business strategy and direction. Creating Management Information (MI) and doing detailed data analysis, using products such as Microsoft packages, smartsheets and Power BI to deliver and present their findings and proposed solutions where appropriate. Where possible, identify and maximise efficiencies in business processes to help generate internal value within the organisation, whilst ensuring compliance is maintained within existing workstreams. Facilitating the provision of added value via process and data analysis Gather requirements from internal and external users and translate these into technical requirements, authoring and owning discovery documents and processes. operates. About You: Applicant must have the right to work in the UK Previous experience of working within a large organisation Analytical capabilities with experience of problem solving. Excellent written and oral English communication and interpersonal skills. Strong proficiency in Microsoft packages, including Excel, Word, and PowerPoint. Experience with smartsheets & Power BI Ability to transform data into reports, dashboards, and insights. Detailed approach to workload Experience of working within a high demanding role Ability to prioritize workload. jn Experience of working within a team as well as use own initiative Must be flexible to the business needs Benefits: Wide range of retail discounts Discounted gym membership Join our Cycle to Work scheme Access to "CHROMA", our internal colleague-led diversity and inclusion community - join a committee or take part in our events Access to internal Mental Health First Aiders Immediate access to "Opportunity" our internal Learning and Development platform Required professional membership fees paid for Win monthly Atalian Servest Superstar Awards How to apply If you are interested to join a business that encourages professional development, career progression and entrepreneurial spirit, then please click apply and we will be in touch soon!