Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Bramwith Consulting HEAD OF PROCUREMENT - TECH/DATA/DIGITAL - LONDON X 2 PW - FINANCIAL REGULATORY BOARD - £90-115K + £5K + BENEFITS An exciting opportunity as Head of Procurement has emerged within the financial services sector, specifically targeting individuals with public sector experience. In this role, you will hold a pivotal position in steering strategic transformation within the organisation, particularly focusing on Technology services. This presents an exciting chance to influence the trajectory of procurement in accordance with their Technology Vision Statement and Strategy amidst a significant period of change As the Head of Procurement for Technology, Data, and Digital (DDaT), you will lead the charge in delivering innovative procurement solutions that align with our strategic objectives. Reporting directly to the Chief Procurement Officer (CPO), you will oversee a team responsible for driving commercial outcomes and ensuring value for money across DDaT categories. Your expertise in futuristic technology, serving as a Subject Matter Expert (SME), will be instrumental in educating and guiding the financial services industry through innovative technologies such as AI Develop and manage a pipeline of procurement projects, prioritizing key initiatives and allocating resources effectively. Establish effective category strategies aligned with organizational priorities, emphasizing stakeholder engagement and benefits tracking. Provide expert advice and guidance on procurement best practices, utilizing market intelligence to optimize outcomes. Lead complex supplier negotiations and contract management activities, ensuring compliance with regulations and risk mitigation. Advocate for change initiatives and foster a culture of continuous improvement within the procurement function This position presents a unique opportunity for individuals with public sector experience to join our Procurement leadership team during a phase of transformation and expansion. You will have the opportunity to lead change initiatives, drive digital enablement, and make a tangible impact on our organization's success. With our commitment to your professional development and a supportive work environment, you will be equipped with the necessary tools and resources to excel. If you are keen to understand more about this role, please reach out to Sophie at Key skills: Procurement, Digital, Technology, Data, Technology, Information Technology Procurement, Senior procurement Management, Procurement Manager, Indirect, Banking, finance, public sector, contract management, commercial, compliance Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Copyright (c) 2019 Bramwith Consulting. All rights Reserved. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Apr 18, 2024
Full time
Bramwith Consulting HEAD OF PROCUREMENT - TECH/DATA/DIGITAL - LONDON X 2 PW - FINANCIAL REGULATORY BOARD - £90-115K + £5K + BENEFITS An exciting opportunity as Head of Procurement has emerged within the financial services sector, specifically targeting individuals with public sector experience. In this role, you will hold a pivotal position in steering strategic transformation within the organisation, particularly focusing on Technology services. This presents an exciting chance to influence the trajectory of procurement in accordance with their Technology Vision Statement and Strategy amidst a significant period of change As the Head of Procurement for Technology, Data, and Digital (DDaT), you will lead the charge in delivering innovative procurement solutions that align with our strategic objectives. Reporting directly to the Chief Procurement Officer (CPO), you will oversee a team responsible for driving commercial outcomes and ensuring value for money across DDaT categories. Your expertise in futuristic technology, serving as a Subject Matter Expert (SME), will be instrumental in educating and guiding the financial services industry through innovative technologies such as AI Develop and manage a pipeline of procurement projects, prioritizing key initiatives and allocating resources effectively. Establish effective category strategies aligned with organizational priorities, emphasizing stakeholder engagement and benefits tracking. Provide expert advice and guidance on procurement best practices, utilizing market intelligence to optimize outcomes. Lead complex supplier negotiations and contract management activities, ensuring compliance with regulations and risk mitigation. Advocate for change initiatives and foster a culture of continuous improvement within the procurement function This position presents a unique opportunity for individuals with public sector experience to join our Procurement leadership team during a phase of transformation and expansion. You will have the opportunity to lead change initiatives, drive digital enablement, and make a tangible impact on our organization's success. With our commitment to your professional development and a supportive work environment, you will be equipped with the necessary tools and resources to excel. If you are keen to understand more about this role, please reach out to Sophie at Key skills: Procurement, Digital, Technology, Data, Technology, Information Technology Procurement, Senior procurement Management, Procurement Manager, Indirect, Banking, finance, public sector, contract management, commercial, compliance Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Upload CV Name Email Upload Would you like us to hold onto your details so that we can keep you up to date with relevant opportunities? Add your cover letter for supporting information here. Upload a CV Upload your CV to accompany your application for this job. Please tick this box to consent to us using your data. How we use your data is outlined in our privacy policy Fields marked with are required. Copyright (c) 2019 Bramwith Consulting. All rights Reserved. Functional Functional Always active The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Preferences Preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Statistics Statistics The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
Excellent Career Opportunity Established Global Manufacturing Company Competitive Salary & Benefits package Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a Quality Assurance Engineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy site. Reporting to the QHSE Manager key responsibilities will include driving process enhancements, problem solving and safe guarding the integrity of management system through leadership and analysis of data. Overview; Analyse data to identify opportunities for improvements and efficiencies, providing analytical reports for management. Highlight key findings and propose recommendations that are proportionate to the risk. Oversee and lead the complaints process, ensuring timely resolution within the business & team, and ensure effective communication with relevant departments. Conduct regular internal audits as per the plan to assess compliance with quality standards EN9100 and identify areas for improvement. Collaborate with manufacturing engineers on customer requirements to ensure compliance within the Production environment. Assist in general Up keep & continual improvement of the QMS to ensure compliance to EN9100. Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA, CPK. Perform specification reviews to ensure products align with the specified requirements. Develop and provide training to staff on internal quality processes, standards, and best practices. Ensure the protection of Company Intellectual Property and Customer Confidentiality. The successful candidate will have: Proven experience in a quality engineering role (preferably in an Aerospace environment) Strong understanding of quality management systems and 9001/9100 standards. Experience in conducting internal and external quality audits to verify compliance with standards and regulations. Proficient increating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement. Excellent analytical and problem-solving skills. Effective communication and collaboration abilities. In-depth knowledge of Microsoft Office applications. I This is an office based role working Monday to Friday. In return for the above you will be joining a highly successful and continually growing company For more information please send your CV, in confidence, to Chris Chambury at The Recruitment Fix.
Apr 18, 2024
Full time
Excellent Career Opportunity Established Global Manufacturing Company Competitive Salary & Benefits package Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a Quality Assurance Engineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy site. Reporting to the QHSE Manager key responsibilities will include driving process enhancements, problem solving and safe guarding the integrity of management system through leadership and analysis of data. Overview; Analyse data to identify opportunities for improvements and efficiencies, providing analytical reports for management. Highlight key findings and propose recommendations that are proportionate to the risk. Oversee and lead the complaints process, ensuring timely resolution within the business & team, and ensure effective communication with relevant departments. Conduct regular internal audits as per the plan to assess compliance with quality standards EN9100 and identify areas for improvement. Collaborate with manufacturing engineers on customer requirements to ensure compliance within the Production environment. Assist in general Up keep & continual improvement of the QMS to ensure compliance to EN9100. Develop inspection and risk management methods to analyse product quality in line with customer requirements such as MSA, FMEA, CPK. Perform specification reviews to ensure products align with the specified requirements. Develop and provide training to staff on internal quality processes, standards, and best practices. Ensure the protection of Company Intellectual Property and Customer Confidentiality. The successful candidate will have: Proven experience in a quality engineering role (preferably in an Aerospace environment) Strong understanding of quality management systems and 9001/9100 standards. Experience in conducting internal and external quality audits to verify compliance with standards and regulations. Proficient increating and maintaining accurate quality documentation, reports, and records to facilitate traceability and continuous improvement. Excellent analytical and problem-solving skills. Effective communication and collaboration abilities. In-depth knowledge of Microsoft Office applications. I This is an office based role working Monday to Friday. In return for the above you will be joining a highly successful and continually growing company For more information please send your CV, in confidence, to Chris Chambury at The Recruitment Fix.
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
Apr 18, 2024
Full time
Exterior lighting experience required Prescient Recruitment Group is proud to be working alongside an international lighting company specialising in exterior lighting. They are looking for an experienced, enthusiastic Business Development Managers to join their team on a permanent basis to help develop the UK side of the business. This role is to cover the Midlands Offering; £50-55k Basic + commission of 1.5% on all sales paid quarterly + 45p mileage allowance + business travel to Italy Summary: The primary focus of this position is the development and management of the companies lighting revenue stream within a designated region. The position will also hold key relationships and function as the primary contact for the customer and agent relationship with their territory. This successful candidates will be responsible for driving revenue through business planning and customer/end user development and will also require close collaboration with sales management, marketing, product development, market development and customer service, whilst maintaining a relationship with engineering and applications personnel. Responsibilities: Responsible for selling the company's street lighting, outdoor and industrial products by developing new accounts. The position will also hold key relationships and function as the primary contact for customers in the designated region. Must be self-motivated and able to independently manage various activities with minimal supervision Establish strong business relationships with specifiers / distributors and key End User customers Effectively communicate/present the Lighting Value Proposition and leverage it to create a competitive advantage Manage relationships with clients, and trade partners This will include continually evaluating effectiveness and performance relative to market potential Provide competitive market information to management to help drive the direction of product marketing and development Propose new product opportunities to business development teams based on customer needs, timing, and compliance with its core competencies, competitive intensity and general segment attractiveness Support local and National trade shows as needed Understand the level of customer satisfaction with technical support and drive continuous improvement in customer satisfaction while meeting business needs Work with other managers and marketing personnel across the Lighting business unit to continuously upgrade the customer solutions process Maintain a new business pipeline and relentlessly pursue opportunities to broaden target markets Performance Metrics: Meets or exceeds sales quotas consistently Maintains detailed customer records on an on-going basis and provides additional written details on important customer developments or feedback by request. This includes providing weekly updates on sales-to-quota and market activities and the use of the CRM program. Participates professionally and freely with Lighting senior management on the business development and planning process. Available to participate in key planning discussions Sound technical aptitude Meet and exceed revenue target of £1.2m per annum The ideal candidate will have: Excellent presentation and written communications skills Demonstrated active listening skills Strong negotiating skills Strong problem solving and conflict management skills Ability to gain trust and respect from customers managerial and sales teams Self-motivator with strong drive to achieve business objectives Degree level qualified or equivalent business experience. 5+ years general experience (sales and/or key accounts) in the lighting fixtures industry, with a minimum of 3 years experience working with End users, Specifiers, Contractors, and Distributors Computer skills Outlook, Excel, PowerPoint, and Internet Research Excellent command of English language (verbal and written) Full UK driving licence and own vehicle If you meet the criteria above, send us your CV. We receive many applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. The Prescient Group will be managing your application by the GDPR and Data Protection Act 2018. If your application is successful, we will contact you and manage your data according to the guidelines of GDPR
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Apr 18, 2024
Full time
Please note: Due to the requirements of this role, the successful candidate must be able to meet the Government standards to hold Security Clearance.Travel may be necessary to attend client meetings, conferences, or industry events as needed. As such a full, valid driving licence is a requirement for this role. Role Description The bid function at Centerprise plays a central role in supporting the sales divisions to identify and win opportunities within the public and private sector customer base. Centerprise holds significant presence on Public Sector Frameworks and the bid team work closely with the dedicated account managers to develop new business with both new and existing customers. The Bid Writer plays a pivotal role within the organisation, responsible for crafting compelling and persuasive proposals to secure new business opportunities. This position demands excellent writing skills, meticulous attention to detail, and the ability to work under pressure to meet tight deadlines. The Bid Writer collaborates closely with various teams to gather information and develop winning bid responses that align with the company's strategic objectives. Key Responsibilities: Proposal Development: Research and understand client requirements, objectives, and evaluation criteria. Draft clear, concise, and tailored bid responses that address client needs and demonstrate the company's capabilities. Collaborate with subject matter experts, technical teams, and other stakeholders to gather relevant information for proposals. Ensure compliance with bid requirements, including formatting, word count, and submission deadlines. Content Creation: Write compelling content, including executive summaries, technical responses, case studies, and pricing documents. Adapt writing style and tone to resonate with diverse audiences, including public sector clients, corporate entities, and third-party partners. Develop templates, boilerplate content, and reusable materials to streamline the bid writing process and maintain consistency across proposals. Quality Assurance: Conduct thorough reviews and edits of draft proposals to ensure accuracy, consistency, and alignment with company messaging and branding guidelines. Verify data, statistics, and references to maintain credibility and professionalism in bid submissions. Implement feedback from internal stakeholders and incorporate lessons learned from previous bids to continuously improve proposal quality. Bid Management: Assist the Bid Manager to coordinate bid kick-off meetings and milestone reviews to initiate and track proposal development progress. Maintain bid documentation, version control, and submission records in a centralised repository. Collaborate with bid managers, sales teams, and senior leadership to prioritise bid opportunities and allocate resources effectively. Market Analysis: Stay abreast of industry trends, competitor activities, and emerging technologies to inform bid strategies and differentiate the company's offerings. Conduct win/loss analyses and post-bid debriefs to identify areas for improvement and refine bid tactics for future opportunities. Experience and Skills Essential Previous experience in bid writing, proposal management, or business development roles, with a track record of successful bid wins. Proficiency in Microsoft Office Suite and familiarity with CRM systems. The successful candidate must meet the government requirements to obtain Security Clearance for this role. Desirable Bachelor's degree in English, Business, Marketing, or a related field. Relevant certifications such as APMP Foundation or Shipley Proposal Development may be advantageous. Proven experience in bid writing, proposal development, or technical writing, preferably within the technology or public sector industry. Exceptional written and verbal communication skills, with the ability to convey complex ideas clearly and persuasively. Strong research and analytical skills to gather and synthesise information from diverse sources. Excellent project management abilities, including multitasking, prioritisation, and time management. Attention to detail and a commitment to producing high-quality, error-free work under tight deadlines. A collaborative mindset with the ability to work effectively in cross-functional teams and build relationships with internal and external stakeholders Awareness of governance Good knowledge of ISO accreditations Experience working within UK Public Sector procurement. Experience in authoring winning proposals within strict deadlines Employee Benefits 25 days holiday entitlement rising to 28 days after 5 plus years service Holiday Purchase Scheme 2 days for personal wellbeing Company supported CSR Volunteer Day Pension including option to join Salary Sacrifice/Exchange for Pension scheme (SXP) Electrical Vehicle Salary Sacrifice Scheme Death in Service x4 basic salary Private Medical Insurance available, partially subsidised by Ci SAGE- Employee Benefits Membership Corporate gym membership available, partially subsidised by Ci Salary Sacrifice charity donation scheme Ci Christmas Savings Club Ci Lottery Out of town offices with free parking Hybrid working arrangement Mon & Fri optional WFH days
Cherry Professional - Relationship Led Recruitment
Derby, Derbyshire
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Apr 18, 2024
Full time
IT Support Analyst £25k - £26k Derby DE1 Monday to Friday - 8am to 4pmPermanent Opportunity - Office Based A fantastic opportunity has arisen for an experienced Support Analyst to provide 1st and 2nd line support service to our pretigious legal client based in DE1. The successful candidate will maintain the computers system, all applications, records, and staff queries.You will also be proactive, innovative, and forward thinking to help drive the business forwardand be an integral part of the IT infastructure! What we're looking for: - Previous IT support experience in a legal practice- Experience of computer hardware repair and knowledge of modern technology- Knowledge of Partner for Windows- Knowledge of Microsoft SQL Server Management Studio- Knowledge of O365 applications and Microsoft 365 Admin Centre and Exchange The finer elements of the role include: - To provide 1st and 2nd line support for all PC's, printers, photocopiers, franking machines, and other electronic equipment- Support, manage and maintain servers, network, communication links and the infrastructure as necessary, work within budgets and agreed external support as appropriate- Support all members of staff across all office locations, travelling will be required (4 areas in Derbyshire)- Develop and support all applications such as Partner for Windows, Microsoft O365, Big Hand and others- Liaise with Midland Telecom in maintaining and managing connectivity, telephone system and telephone numbers- Work with the Finance and Systems Manager in preparing and implementing the business plan for IT and meeting the agreed firm's objectives- Be proactive in offering quality IT training, support and guidance to all staff ensuring good working practices are adhered to, resulting in an efficient and streamlined service- Liaise with the HR Manager to train all new employees on their first day of induction on company systems, to then follow up on a regularly so that good work practices are adhered too, and systems are fully understood- Update and review policies on an annual basis relating to IT, to include but not limited to: Disaster Recovery, Business Continuity, Information Management and Facilities, Data Protection, e-mail, and InternetCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
Apr 18, 2024
Full time
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
Main purpose of job: The IT Risk and Governance Manager will play a crucial role in maintaining the integrity and security of our IT systems. Reporting directly to the CISO, you will own the management and administration of IT risks, lead the IT audit and assessment program (including PCI DSS, SWIFT, and Cyber Insurance), and ensure the Business Continuity Planning (BCP) documents are updated and effective. This role will involve effective collaboration across IT Management to facilitating governance activities, and ensure the accurate and timely reporting of IT Risk and Governance MI for executive stakeholders. IT Audit and Assessment Management: Collaborate with relevant stakeholders to create, own and maintain a forward plan for various audit, risk and governance activities, including internal audits, external audits, IT assessments, DR and IT BCP tests and policy review schedules. Co-ordinate and facilitate the execution of IT audits and assessments, including but not limited to PCI DSS, SWIFT, and Cyber Insurance. Measure and report adherence to IT risk management policies and procedures, making recommendations for improvements where necessary, to ensure compliance with relevant industry standards, regulations, and best practices. IT Risk Management: Own and maintain the IT risk register, risk acceptances, risk assessments and associated risk artifacts, ensuring they are kept updated, all identified risks have owners, are appropriately assessed, categorised with an agreed and documented treatment plan. Collaborate across IT and group Governance teams to identify, register and document emerging risks, and status of planned remediation for existing risks, for escalation and management reporting. BCP Documentation: Maintain and update the IT Business Continuity Plan (BCP) documents, ensuring they reflect current business processes and IT systems. Ensure IT staff are aware and prepared for BCP through, communication, documentation and testing exercises. IT Governance Reporting and MI: Work closely with IT senior management to ensure all IT risk, governance and assurance reporting artifacts are up-to-date, accurate and available for IT governance and organisational executive stakeholder meetings. IT Departmental Process Owner: Take ownership of specific IT departmental policies and processes, such as Fire Evacuation procedures, Recruitment processes, Data Protection Impact Assessments (DPIA), Records of Processing Activities (ROPA), External Data Transfers, Disaster Recovery (DR) call tree, and IT departmental DR processes. Manage and enhance these processes to ensure efficiency and compliance
Apr 18, 2024
Full time
Main purpose of job: The IT Risk and Governance Manager will play a crucial role in maintaining the integrity and security of our IT systems. Reporting directly to the CISO, you will own the management and administration of IT risks, lead the IT audit and assessment program (including PCI DSS, SWIFT, and Cyber Insurance), and ensure the Business Continuity Planning (BCP) documents are updated and effective. This role will involve effective collaboration across IT Management to facilitating governance activities, and ensure the accurate and timely reporting of IT Risk and Governance MI for executive stakeholders. IT Audit and Assessment Management: Collaborate with relevant stakeholders to create, own and maintain a forward plan for various audit, risk and governance activities, including internal audits, external audits, IT assessments, DR and IT BCP tests and policy review schedules. Co-ordinate and facilitate the execution of IT audits and assessments, including but not limited to PCI DSS, SWIFT, and Cyber Insurance. Measure and report adherence to IT risk management policies and procedures, making recommendations for improvements where necessary, to ensure compliance with relevant industry standards, regulations, and best practices. IT Risk Management: Own and maintain the IT risk register, risk acceptances, risk assessments and associated risk artifacts, ensuring they are kept updated, all identified risks have owners, are appropriately assessed, categorised with an agreed and documented treatment plan. Collaborate across IT and group Governance teams to identify, register and document emerging risks, and status of planned remediation for existing risks, for escalation and management reporting. BCP Documentation: Maintain and update the IT Business Continuity Plan (BCP) documents, ensuring they reflect current business processes and IT systems. Ensure IT staff are aware and prepared for BCP through, communication, documentation and testing exercises. IT Governance Reporting and MI: Work closely with IT senior management to ensure all IT risk, governance and assurance reporting artifacts are up-to-date, accurate and available for IT governance and organisational executive stakeholder meetings. IT Departmental Process Owner: Take ownership of specific IT departmental policies and processes, such as Fire Evacuation procedures, Recruitment processes, Data Protection Impact Assessments (DPIA), Records of Processing Activities (ROPA), External Data Transfers, Disaster Recovery (DR) call tree, and IT departmental DR processes. Manage and enhance these processes to ensure efficiency and compliance
The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective.In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator's guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager & Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Apr 18, 2024
Full time
The Role: Data Protection Business Partner (Flexible location, UK wide) PIB Group is seeking a Data Protection Business Partner to join our team. Reporting directly to the Group Data Protection Manager, you will closely collaborate with various departments to ensure our data protection and compliance policies and procedures are current and effective.In this role, your responsibilities will encompass aiding in integration efforts, general management, and overseeing projects for all PIB Group businesses to ensure alignment with Group policy and adherence to data protection legislation, including the Data Protection Act 2018, UK and EU GDPR, and all other relevant statutes, regulations, and guidance. Please note that this role requires travel and an onsite presence as an integral part of its responsibilities. We are flexible on location but you must be able to work from one of our offices as required. Responsibilities: Assist in delivering projects as required to ensure the efficient and effective implementation of data protection, records management, and information security. Help maintain, revise, and implement policies and procedures to enable the Group to demonstrate compliance with its data protection requirements. Provide advice, guidance, and support for Champions and colleagues around the Group. Conduct periodic in-depth reviews of all PIB Group businesses in relation to their compliance with Group policies, data protection legislation, and regulator's guidance. Document findings and compile reports for Business leaders and PIB Senior Management, highlighting areas of non-compliance and areas of risk. Identify systems and sub-processors in use across the Group through reviews. Create process maps as part of the reviews and build a register of processing across the business. Offer advice and guidance on data protection and record management issues. Maintain the data breach, data incident, and subject access requests notifications, ensuring that all requests are undertaken in compliance with legislation. Help promote a culture of data protection compliance across all parts of the Group, displaying positive working relationships with relevant contacts. Ensure that all mandatory training related to data protection and information security is completed by all colleagues in your business. Stay up to date with changes to UK data protection regulations and ensure company compliance. Assist with other areas of data protection as required by the Group Data Protection Manager & Data Protection Officer. Experience: Essential: Ability to manage multiple workstreams concurrently and handle own workload. Proven track record of establishing and maintaining positive working relationships. Familiarity with GDPR and national data protection laws. Outstanding communication skills. Competency in Microsoft Office (Word, Excel, Outlook). Strong planning and organisational aptitude. Analytical acumen with attention to detail. Effective teamwork and Group collaboration. Experience gathering, organising, and analysing data from diverse sources. Proficiency in generating reports. Desirable: Prior experience in a data protection or compliance role. Exposure to review or audit functions. Familiarity with information security systems and insurance trading platforms. Understanding of data processing operations within the Insurance sector. Professional certifications in data protection or information security such as CIPP/E or CISSO are advantageous. Further information As well as a competitive salary we offer the following benefits - Hybrid working with 3 days in the office and 2 days WFH Competitive holiday allowance with the annual option to buy additional days Death in Service benefit of x4 salary Company pension scheme Enhanced maternity and paternity leave packages A flexible benefits package which allows you to add additional benefits to your overall package Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more Referral schemes Discounted rates on PIB products We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB's carbon footprint. Why Work For Us? We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.REF-
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
Apr 18, 2024
Contractor
Do you want to expand your IT career within a join an new and exciting company. Are you an experienced IT Helpdesk First Line Support? Do you have the skills to play an important role in providing technical assistance and support to end-users within our organization? Do you have experience to be the initial point of contact for all IT-related inquiries and issues, ranging from hardware and software problems to network and connectivity issues. Your primary objective will be to resolve technical problems promptly and efficiently while delivering exceptional customer service. What can you expect in the role of First line IT Helpdesk First Point of Contact, Serve as the initial point of contact for all IT-related inquiries and technical support requests from end-users via various channels such as phone calls, emails, and ticketing systems. Technical Troubleshooting, Diagnose and resolve hardware, software, network, and connectivity issues reported by end-users in a timely and efficient manner. This includes troubleshooting desktops, laptops, printers, mobile devices, and other IT peripherals. Issue Escalation, escalate unresolved technical issues to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken. User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols. Software Installation and Configuration Install, configure, and update software applications on end-user devices according to organizational guidelines and software licensing agreements. Hardware Maintenance, perform routine maintenance tasks on IT hardware, such as desktops, laptops, and printers, including hardware upgrades, replacements, and preventive maintenance activities. Documentation and Knowledge Sharing, maintain accurate records of IT support requests, incidents, and resolutions in the ticketing system. Document troubleshooting procedures, FAQs, and knowledge base articles to facilitate efficient problem resolution and knowledge sharing among the IT support team and end-users. Training and User Education, provide basic training and guidance to end-users on the use of IT systems, software applications, and best practices for IT security and data protection. Compliance and Security, adhere to organizational policies, procedures, and security standards to ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations. Asset Management keep record of distributed IT, IT related equipment and keep HR in copy. Support of Global office network providing support as described above to BEYONDs other staff outside of the UK office remotely when necessary. What experience do you need to work as a First line IT Helpdesk Degree level education or completion of relevant apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment. Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools. Familiarity with ITIL (Information Technology Infrastructure Library) framework and best practices for IT service management. You will be required to assist with ad-hoc tasks if and when required. The nature of these events is such that it may be necessary to amend or add to your responsibilities as we get closer to major events and you will be required to perform any task that is allocated to you, specific to the projects at hand Excellent communication skills with the ability to explain technical concepts to non-technical users effectively. Strong problem-solving and troubleshooting skills with a customer focused approach. Ability to work independently and collaboratively in a fast-paced environment. IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent (desired). Knowledge of remote desktop support tools and remote assistance techniques. What do you get in return as a First Line Help Desk support Working hours are 09.00 - 18.00 (Monday-Friday) however alternative hours can be agreed subject to line manager approval. Competitive salary 25K-30K 25 Days Holidays + Bank Holidays 12 month fixed term contract Life insurance Pension contribution On site parking 1 day a week working from home
Programme Planner (Contract 4-6 months) Home based. (Apply online only) Per Day (Umbrella workers only) Carbon60 is currently working with a leading EPC provided based within the renewable energy sector who are looking for a Programme Planner to join their team. The successful candidate will track the progress of all initiatives coming into the Portfolio Office by monitoring and reporting progress, coordinating delivery dates and maintaining financial controls and systems, including budgeting for all expenditure. What are we looking for? Strong knowledge in delivery governance Programme & Resource Planning Experience Azure DevOps (ADO) Experience Technology Programme Experience Project management methodology (e.g. Agile, Prince2, PMP, APM) Project Cost Accounting fundamentals A solid understanding of IT products, services & systems e.g. ADO for Agile project delivery Be proficient in Microsoft Office, Microsoft Project and Microsoft Visio Experience in applying various waterfall (e.g. Prince2, APM, PMP) and Agile methodologies and supporting context, such as governance, process and culture across different levels of portfolio High level knowledge of development processes, including but not limited to DevOps, Scrum, Kanban and lean development. What will you be doing? Carry out day-to-day activities for delivery core functions including collation of RAID, resource and planning data, and MI. Provide secretariat services including meeting logistics, preparation of minutes, and following up on actions. Provide support and guidance to delivery managers in tracking their budgets. Monitor compliance with reporting / financial standards and intervene when this deviates or slips. Manage production and consolidation of reports, using appropriate templates and meeting all relevant deadlines. Maintain existing departmental and Portfolio Office policies and procedures. Update and improve delivery methodologies, work instructions, policies, standards and procedures. Support all Delivery Managers and Delivery Leads with day to day running of project governance processes and support the Portfolio Coordinator and Portfolio Lead when required. Support all Delivery Managers and Delivery Leads with the identification, tracking and reporting progress against product roadmaps (including objectives and key results) Liaise with suppliers in respect of commercial engagement and/or billing enquiries. Maintain documentation sign off records and work with relevant stakeholders to action and record relevant financial and governance information. Help protect the company from cyberattack and data loss by following standards and instructions and by reporting risks and incidents. Sounds like the role for you? Then APPLY NOW! And one of our consultants will be in touch. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Contractor
Programme Planner (Contract 4-6 months) Home based. (Apply online only) Per Day (Umbrella workers only) Carbon60 is currently working with a leading EPC provided based within the renewable energy sector who are looking for a Programme Planner to join their team. The successful candidate will track the progress of all initiatives coming into the Portfolio Office by monitoring and reporting progress, coordinating delivery dates and maintaining financial controls and systems, including budgeting for all expenditure. What are we looking for? Strong knowledge in delivery governance Programme & Resource Planning Experience Azure DevOps (ADO) Experience Technology Programme Experience Project management methodology (e.g. Agile, Prince2, PMP, APM) Project Cost Accounting fundamentals A solid understanding of IT products, services & systems e.g. ADO for Agile project delivery Be proficient in Microsoft Office, Microsoft Project and Microsoft Visio Experience in applying various waterfall (e.g. Prince2, APM, PMP) and Agile methodologies and supporting context, such as governance, process and culture across different levels of portfolio High level knowledge of development processes, including but not limited to DevOps, Scrum, Kanban and lean development. What will you be doing? Carry out day-to-day activities for delivery core functions including collation of RAID, resource and planning data, and MI. Provide secretariat services including meeting logistics, preparation of minutes, and following up on actions. Provide support and guidance to delivery managers in tracking their budgets. Monitor compliance with reporting / financial standards and intervene when this deviates or slips. Manage production and consolidation of reports, using appropriate templates and meeting all relevant deadlines. Maintain existing departmental and Portfolio Office policies and procedures. Update and improve delivery methodologies, work instructions, policies, standards and procedures. Support all Delivery Managers and Delivery Leads with day to day running of project governance processes and support the Portfolio Coordinator and Portfolio Lead when required. Support all Delivery Managers and Delivery Leads with the identification, tracking and reporting progress against product roadmaps (including objectives and key results) Liaise with suppliers in respect of commercial engagement and/or billing enquiries. Maintain documentation sign off records and work with relevant stakeholders to action and record relevant financial and governance information. Help protect the company from cyberattack and data loss by following standards and instructions and by reporting risks and incidents. Sounds like the role for you? Then APPLY NOW! And one of our consultants will be in touch. Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Advertisement: Senior Systems Development Manager Location: Spitalfields, London, UK (office-based, five days a week). Salary: Competitive, commensurate with experience. Reporting: Directly to the CTO; overseeing development team members. Benefits: Standard workplace pension, 20 days annual holiday (excluding public holidays).Are you a driven Senior Systems Development Manager seeking an exhilarating opportunity to spearhead innovative solutions in the realm of online retail and merchandise? Look no further! We are a thriving company with a legacy of over 30 years, join us in revolutionizing e-commerce experiences for global clients, particularly in the vibrant music industry. Role Overview: As the Senior Systems Development Manager, you will be at the helm of translating our management team's vision into robust business systems. Reporting directly to the CTO, you will orchestrate a small yet highly proficient team, while actively contributing as a hands-on leader in our agile and dynamic environment.You will have strong communication skills be comfortable communicating with both non-technical and technical staff alike to translate business needs into technical specifications.This is an exciting and unique opportunity to gain full 24/7 ownership of systems from design and architecture through development, deployment, and on-going dev-ops.As such, you will have experience in multi-tenanted platforms (ideally e-commerce) and your skill set will include, but not be limited too, the following tools & systems. System Administration: Configuration, deployment, securing and ongoing management of Microsoft Windows Servers in an AD environment using both 3rd party supplied dedicated servers and virtual servers in Microsoft Azure. Windows Server 2012 R2+ Active Directory Distributed File System DNS SSL certificate creation & management IIS configuration & management DBA: Highly experienced in Microsoft SQL Server design and architecture, and as a minimum, have used the following features in a production environment. SQL Server Agent Stored Procedures (incl CLR) User defined functions Triggers SQL Server Broker SSRS Development: You will have worked in a development role and be highly skilled with the following tools & languages. Microsoft Visual Studio 2017+ Server side - C#, MVC, Blazor, .Net Framework & .Net core, console applications, Restful API - design, deployment and consumption, classic ASPVB Script. Frontend - HTML, CSS, JavaScript, jQuery, Ajax, page design and usability. Data - MSSQL RDBMS using Entity Framework and strong json and XML. Reporting - Microsoft Report Builder (for SSRS) DevOps You will be experienced with CI/CD pipelines using Azure Dev-ops via GIT. External ToolsServices Ideally, you will have experience of at least one or more of the following external platforms; Shopify Spreedly Xero Despatch Cloud Music chart reporting Soft skills You will be a highly motivated self-starter. You will have an appetite to take 'ownership' of the role. Ability to work under pressure and to deadlines. Think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume. Able to analyse data and provide sound recommendations based on existing, or missing, policy's & procedures. Read, analyse, and interpret technical, financial and legal documents and records. Present information effectively to internal/external clients. Proficiency with Microsoft office. An equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability status.If you meet this critea please apply or contact jess on email or phone
Apr 18, 2024
Full time
Job Advertisement: Senior Systems Development Manager Location: Spitalfields, London, UK (office-based, five days a week). Salary: Competitive, commensurate with experience. Reporting: Directly to the CTO; overseeing development team members. Benefits: Standard workplace pension, 20 days annual holiday (excluding public holidays).Are you a driven Senior Systems Development Manager seeking an exhilarating opportunity to spearhead innovative solutions in the realm of online retail and merchandise? Look no further! We are a thriving company with a legacy of over 30 years, join us in revolutionizing e-commerce experiences for global clients, particularly in the vibrant music industry. Role Overview: As the Senior Systems Development Manager, you will be at the helm of translating our management team's vision into robust business systems. Reporting directly to the CTO, you will orchestrate a small yet highly proficient team, while actively contributing as a hands-on leader in our agile and dynamic environment.You will have strong communication skills be comfortable communicating with both non-technical and technical staff alike to translate business needs into technical specifications.This is an exciting and unique opportunity to gain full 24/7 ownership of systems from design and architecture through development, deployment, and on-going dev-ops.As such, you will have experience in multi-tenanted platforms (ideally e-commerce) and your skill set will include, but not be limited too, the following tools & systems. System Administration: Configuration, deployment, securing and ongoing management of Microsoft Windows Servers in an AD environment using both 3rd party supplied dedicated servers and virtual servers in Microsoft Azure. Windows Server 2012 R2+ Active Directory Distributed File System DNS SSL certificate creation & management IIS configuration & management DBA: Highly experienced in Microsoft SQL Server design and architecture, and as a minimum, have used the following features in a production environment. SQL Server Agent Stored Procedures (incl CLR) User defined functions Triggers SQL Server Broker SSRS Development: You will have worked in a development role and be highly skilled with the following tools & languages. Microsoft Visual Studio 2017+ Server side - C#, MVC, Blazor, .Net Framework & .Net core, console applications, Restful API - design, deployment and consumption, classic ASPVB Script. Frontend - HTML, CSS, JavaScript, jQuery, Ajax, page design and usability. Data - MSSQL RDBMS using Entity Framework and strong json and XML. Reporting - Microsoft Report Builder (for SSRS) DevOps You will be experienced with CI/CD pipelines using Azure Dev-ops via GIT. External ToolsServices Ideally, you will have experience of at least one or more of the following external platforms; Shopify Spreedly Xero Despatch Cloud Music chart reporting Soft skills You will be a highly motivated self-starter. You will have an appetite to take 'ownership' of the role. Ability to work under pressure and to deadlines. Think critically to effectively solve and communicate problems in a fast-paced environment where the demands for work are varied, and unpredictable in scope and volume. Able to analyse data and provide sound recommendations based on existing, or missing, policy's & procedures. Read, analyse, and interpret technical, financial and legal documents and records. Present information effectively to internal/external clients. Proficiency with Microsoft office. An equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, age or disability status.If you meet this critea please apply or contact jess on email or phone
Name of Headteacher: Alex Thomas Kingsbury High School is a vibrant learning environment with a strong community ethos. The School: As a large 12 form entry 11-18 split site school we are situated in an inner London location, but with an out of London feel - surrounded by parkland with large playing fields and great local amenities, excellent transport links to enable easy access from central London and fringe areas. Our school is truly diverse in its makeup, whilst united as one family working to achieve the best for all our students. The Post: Further to the duties and responsibilities listed within the Main Pay Scale Job Description for all teachers at the School, the post holder is responsible to the Head of Department/Leadership Group Line Manager/Headteacher and any other designated Line Manager(s) for the following: Assist in ensuring a high quality of teaching and learning which meets the needs of all students Teaching throughout the age and ability range as directed, including at Sixth Form level Promote student's interest in and commitment to the subject and help further grow the popularity of Computer Science. Implementing whole school policies (including equal opportunities, health and safety and security) Assist, as a team, identifying underachievement and praising good work and effort Implementing the policies of the Department (including assessment); help, as a team, to continuously develop the Department Maintaining accurate and up-to-date attendance, punctuality and assessment records for all teaching groups Contributing to the general development of the Department; keeping abreast of relevant curriculum developments and assisting in their successful implementation where appropriate to the School/Department's Development Plan Supporting links with Feeder Primary Schools and with colleges of Further and Higher education Participate in lesson observation and scrutiny of work Supporting subject related pupil activities (such as educational visits) General assistance with the administration of the Department Maintain high standards of classroom management order and discipline The Person: Knowledge and Experience: Strong subject knowledge Knowledge and understanding of the ways in which effective teaching can promote pupil progress Knowledge and understanding of the key features of inclusive teaching and learning Knowledge and understanding of the use of data to support teaching and learning Skills and Abilities: Able to plan for and meet the Kingsbury expectations for effective teaching Ability to inspire and motivate students Able to provide students with effective written feedback Ability to communicate effectively with an appropriate sense of audience Evidence of understanding the principles of equality and putting equal opportunity into practice Ability to influence and support the development of good practice, appropriate to career stage Ability to form effective relationships with colleagues, students and parents Ability to be an effective member of a team Ability to show initiative and develop new ideas Well organised with good time management and ability to work under pressure Competence with ICT and ability to use ICT skills in working practice How to apply: To apply, please visit our website via the button below. Important Information Safer recruitment: Kingsbury High School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the School will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates. Diversity Statement: Kingsbury High School values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Kingsbury High School reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. DBS: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment Closing Date: 09.00 am Friday 26 April 2024. Interview Date: TBC. Start Date: September 2024.
Apr 18, 2024
Full time
Name of Headteacher: Alex Thomas Kingsbury High School is a vibrant learning environment with a strong community ethos. The School: As a large 12 form entry 11-18 split site school we are situated in an inner London location, but with an out of London feel - surrounded by parkland with large playing fields and great local amenities, excellent transport links to enable easy access from central London and fringe areas. Our school is truly diverse in its makeup, whilst united as one family working to achieve the best for all our students. The Post: Further to the duties and responsibilities listed within the Main Pay Scale Job Description for all teachers at the School, the post holder is responsible to the Head of Department/Leadership Group Line Manager/Headteacher and any other designated Line Manager(s) for the following: Assist in ensuring a high quality of teaching and learning which meets the needs of all students Teaching throughout the age and ability range as directed, including at Sixth Form level Promote student's interest in and commitment to the subject and help further grow the popularity of Computer Science. Implementing whole school policies (including equal opportunities, health and safety and security) Assist, as a team, identifying underachievement and praising good work and effort Implementing the policies of the Department (including assessment); help, as a team, to continuously develop the Department Maintaining accurate and up-to-date attendance, punctuality and assessment records for all teaching groups Contributing to the general development of the Department; keeping abreast of relevant curriculum developments and assisting in their successful implementation where appropriate to the School/Department's Development Plan Supporting links with Feeder Primary Schools and with colleges of Further and Higher education Participate in lesson observation and scrutiny of work Supporting subject related pupil activities (such as educational visits) General assistance with the administration of the Department Maintain high standards of classroom management order and discipline The Person: Knowledge and Experience: Strong subject knowledge Knowledge and understanding of the ways in which effective teaching can promote pupil progress Knowledge and understanding of the key features of inclusive teaching and learning Knowledge and understanding of the use of data to support teaching and learning Skills and Abilities: Able to plan for and meet the Kingsbury expectations for effective teaching Ability to inspire and motivate students Able to provide students with effective written feedback Ability to communicate effectively with an appropriate sense of audience Evidence of understanding the principles of equality and putting equal opportunity into practice Ability to influence and support the development of good practice, appropriate to career stage Ability to form effective relationships with colleagues, students and parents Ability to be an effective member of a team Ability to show initiative and develop new ideas Well organised with good time management and ability to work under pressure Competence with ICT and ability to use ICT skills in working practice How to apply: To apply, please visit our website via the button below. Important Information Safer recruitment: Kingsbury High School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Any roles which involve working with children, young people or vulnerable adults, or roles in which the duties will involve access to sensitive information relating to children, young people or vulnerable adults, the School will take up references prior to interview. You should provide details of referees including your current and previous employers, covering the last 5 years. Candidates can request for us not to send a reference request to their current employer prior to interview by emailing us at As part of our Safer Recruitment Policy, a full employment history is also required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. Unless otherwise stated, a Basic DBS check will be undertaken as part of the pre-employment checks for successful candidates. Diversity Statement: Kingsbury High School values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Kingsbury High School reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. DBS: This role requires an Enhanced DBS. (This post is exempt from the Rehabilitation of Offenders Act,1974). Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment Closing Date: 09.00 am Friday 26 April 2024. Interview Date: TBC. Start Date: September 2024.
Prescient Recruitment Group Ltd
Glasgow, Lanarkshire
Learning Content Designer Instructional Designer (7th Edition, Prince2) Contract Fixed Term Remote-based work/work from home Day Rate (£): Flexible upon experience We are recruiting on behalf of an outstanding, global E-learning provider who is looking for an e-learning author/instructional designer to develop content specifically for the newly available 7th Edition Prince2 Foundation and Practitioner Qualifications. You will be creating content for both Foundation and Practitioner courses. As an author/content writer for the new edition, you'll play a pivotal role in creating engaging, up-to-date online, self-study material that empowers aspiring project managers worldwide. You will need to be experienced in working with Prince2 as both project management system and as a learning tool. The content would include creating learning materials to prepare students for exams, formative assessment and quizzes to help reinforce learning as well as exam preparation content. It would be a mix of text based content, potentially including activities/videos to help with engagement, progression etc You will be working within internal course delivery and curriculum specialists along with content and graphic designers. If you don't currently have Prince2 (7th edition), we can fund and progress you through the exam as part of this contract. Keys skills: Experienced in working with Prince2 as a learning tool. Proven experience in Project Management, eLearning, and content writing for learners. In-depth experience in eLearning content creation Proven leadership and team management skills Project management skills Working to deadlines Experience of creating content for text and potentially videos for engagement Stakeholder management We are looking for a passionate, proactive, flexible, and creative problem-solving approach towards this project. Please contact Joel Fletcher or Emma Buttler at Prescient Group The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Apr 17, 2024
Full time
Learning Content Designer Instructional Designer (7th Edition, Prince2) Contract Fixed Term Remote-based work/work from home Day Rate (£): Flexible upon experience We are recruiting on behalf of an outstanding, global E-learning provider who is looking for an e-learning author/instructional designer to develop content specifically for the newly available 7th Edition Prince2 Foundation and Practitioner Qualifications. You will be creating content for both Foundation and Practitioner courses. As an author/content writer for the new edition, you'll play a pivotal role in creating engaging, up-to-date online, self-study material that empowers aspiring project managers worldwide. You will need to be experienced in working with Prince2 as both project management system and as a learning tool. The content would include creating learning materials to prepare students for exams, formative assessment and quizzes to help reinforce learning as well as exam preparation content. It would be a mix of text based content, potentially including activities/videos to help with engagement, progression etc You will be working within internal course delivery and curriculum specialists along with content and graphic designers. If you don't currently have Prince2 (7th edition), we can fund and progress you through the exam as part of this contract. Keys skills: Experienced in working with Prince2 as a learning tool. Proven experience in Project Management, eLearning, and content writing for learners. In-depth experience in eLearning content creation Proven leadership and team management skills Project management skills Working to deadlines Experience of creating content for text and potentially videos for engagement Stakeholder management We are looking for a passionate, proactive, flexible, and creative problem-solving approach towards this project. Please contact Joel Fletcher or Emma Buttler at Prescient Group The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data
Position: Radio Communications Engineer Suitable for: RF Engineer, RF Systems Engineer, Radio Engineer, Radio Frequency Engineer, Radio Field Engineer with experience of RF and/or SDR (software defined radio) Location: This is a field based role covering the Manchester area. Therefore, a UK driving licence is required Salary: £30k - £60k depending on level of experience + company vehicle, laptop, phone, overtime, overnight and on call pay and access to Medicash healthcare Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a Radio Communications Engineer for a full-time field-based position. You will be responsible for designing, implementing, and maintaining radio communications systems. This role involves working with digital radio and associated hardware / software to ensure efficient and reliable communication across various platforms and facilities. The successful Radio Communications Engineer will collaborate with cross-functional teams, troubleshoot issues, and contribute to the development of innovative solutions in the field of radio communications. Skills/attributes: Minimum 3 5 years experience as a Radio Communications Engineer, RF Engineer or similar. As this is a field-based role a valid UK driving licence is essential for any candidate Professional certifications in radio communications or related areas Experience with software-defined radio (SDR) technology Strong understanding of RF principles, spectrum analysis and network protocols Familiarity with emerging trends in radio communication Knowledge of industry standards and regulations Proficiency in using radio communication testing equipment and software Excellent problem-solving skills and troubleshooting skills Effective communication and collaboration skills UK driving licence (ideally clean. 3 points acceptable, 6 pushing it but not a show stopper) Desirable: Project / portfolio management qualifications IT and data management qualifications PMR/DMR products BBPTT / Poc products H&S qualifications Willingness to work unsociable hours at short notice if needed Can do attitude Role and Responsibilities of the Radio Communications Engineer: Design, develop and implement radio communication systems based on project requirements Collaborate with multidisciplinary teams to integrate radio communications solutions into larger systems Conduct RF site surveys to determine optimal placement of communication equipment Configure and maintain radio communication networks, including base stations, antennas, and associated equipment Conduct testing and evaluation of radio communication equipment to ensure compliance with industry standards and specifications Create and maintain detailed technical documentation, including system specifications, network diagrams, and configuration records Implement security measures to safeguard radio communications systems against unauthorised access Work closely with other engineers, project managers, and stakeholders to understand project requirements and constraints Full job description is available on request To apply: Please follow the online application process and upload your CV, in Word format Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Apr 17, 2024
Full time
Position: Radio Communications Engineer Suitable for: RF Engineer, RF Systems Engineer, Radio Engineer, Radio Frequency Engineer, Radio Field Engineer with experience of RF and/or SDR (software defined radio) Location: This is a field based role covering the Manchester area. Therefore, a UK driving licence is required Salary: £30k - £60k depending on level of experience + company vehicle, laptop, phone, overtime, overnight and on call pay and access to Medicash healthcare Please note that unfortunately, our client is unable to offer sponsorship Our client is looking for a Radio Communications Engineer for a full-time field-based position. You will be responsible for designing, implementing, and maintaining radio communications systems. This role involves working with digital radio and associated hardware / software to ensure efficient and reliable communication across various platforms and facilities. The successful Radio Communications Engineer will collaborate with cross-functional teams, troubleshoot issues, and contribute to the development of innovative solutions in the field of radio communications. Skills/attributes: Minimum 3 5 years experience as a Radio Communications Engineer, RF Engineer or similar. As this is a field-based role a valid UK driving licence is essential for any candidate Professional certifications in radio communications or related areas Experience with software-defined radio (SDR) technology Strong understanding of RF principles, spectrum analysis and network protocols Familiarity with emerging trends in radio communication Knowledge of industry standards and regulations Proficiency in using radio communication testing equipment and software Excellent problem-solving skills and troubleshooting skills Effective communication and collaboration skills UK driving licence (ideally clean. 3 points acceptable, 6 pushing it but not a show stopper) Desirable: Project / portfolio management qualifications IT and data management qualifications PMR/DMR products BBPTT / Poc products H&S qualifications Willingness to work unsociable hours at short notice if needed Can do attitude Role and Responsibilities of the Radio Communications Engineer: Design, develop and implement radio communication systems based on project requirements Collaborate with multidisciplinary teams to integrate radio communications solutions into larger systems Conduct RF site surveys to determine optimal placement of communication equipment Configure and maintain radio communication networks, including base stations, antennas, and associated equipment Conduct testing and evaluation of radio communication equipment to ensure compliance with industry standards and specifications Create and maintain detailed technical documentation, including system specifications, network diagrams, and configuration records Implement security measures to safeguard radio communications systems against unauthorised access Work closely with other engineers, project managers, and stakeholders to understand project requirements and constraints Full job description is available on request To apply: Please follow the online application process and upload your CV, in Word format Please note: You must be eligible to work in the UK for your application to be considered (sorry, our client is unable to offer sponsorship). Due to large numbers of applications, unfortunately we cannot provide detailed feedback to everyone, however, if you wish to find out how your application is progressing, please call or e-mail the office and someone will help you / get back to you.
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
Apr 17, 2024
Full time
Helpdesk Coordinator - Facilities Management - Bury Town Centre - Up to £27,000 About the Company We are working with a growing UK Wide Facilities Management organisation who are looking for a couple of people for their growing Helpdesk based in Bury Town Centre. Helpdesk Coordinator - The Rewards Salary up to £27,000 dependant on experience in a similar role. Benefits Helpdesk Coordinator - Requirements To monitor the helpdesk and proactively manage reactive and planned tasks through the CAFM system. To manage the maintenance office administration systems. To manage & update computerised PPM and work records. To ensure PPM work orders are produced via help desk orders and documents. To respond on the telephone/email to client requests and dispatch the appropriate engineer. To manage and produce reports, survey data and general maintenance related business letters. To input completed work orders and produce associated reports from the database. To monitor outstanding work orders and produce backlog reports. To assist in invoice disputes by document preparation and control. Motivate and manage other Admin staff and manage their training requirements. Requiring someone who has worked on a helpdesk already if possible Helpdesk Coordinator - Responsibilities To proactively manage reactive and planned tasks through their CAFM system, undertake general administration and telephone duties. Produce maintenance related documents, generate work orders and reports, data inputting of completed work orders, time sheets and service reports.This role would suit a Helpdesk Team Leader, Customer Service Administrator, Helpdesk Assistant, Help desk Coordinator, Helpdesk Manager, Service co-ordinator, Service assistant, Service Planner, Service Scheduler, or Facilities Assistant. About Us Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to privacy-policy
SERVICE SUPPORT MANAGER - STOKE ON TRENT Up to £65,000 Location: Stoke on Trent 5 days a week onsite Role Overview: Seeking a Service Support Manager to oversee Incident, Change, Problem Management, and Service Desk Support in Stoke on Trent. Responsibilities: Incident, Change, and Problem Management: Lead the response to IT service incidents, ensuring rapid restoration of services. Oversee the change management process to ensure controlled implementation of changes. Identify and manage the root causes of incidents to prevent future occurrences. Service Desk Support: Provide leadership and guidance to the Service Desk team to ensure high-level customer service and effective resolution of user issues. Configuration Management: Maintain accurate records of the IT infrastructure and service configurations, collaborating with the IT Asset Management team for asset lifecycle management. Service Transition: Support the seamless transition of new services into operational use, contributing to planning, execution, and monitoring of transition projects. Data Analysis and Reporting: Analyse data and produce reports in line with agreed standards and timelines to provide insights for internal stakeholders. Requirements: Advanced certifications in ITIL or project management preferred. Experience in IT service management, preferably in regulated environments. Strong understanding of ITIL processes. Exceptional leadership and communication skills. Ability to manage multiple priorities effectively. Needs to either hold a valid DV clearance or be willing to be DV cleared
Apr 17, 2024
Full time
SERVICE SUPPORT MANAGER - STOKE ON TRENT Up to £65,000 Location: Stoke on Trent 5 days a week onsite Role Overview: Seeking a Service Support Manager to oversee Incident, Change, Problem Management, and Service Desk Support in Stoke on Trent. Responsibilities: Incident, Change, and Problem Management: Lead the response to IT service incidents, ensuring rapid restoration of services. Oversee the change management process to ensure controlled implementation of changes. Identify and manage the root causes of incidents to prevent future occurrences. Service Desk Support: Provide leadership and guidance to the Service Desk team to ensure high-level customer service and effective resolution of user issues. Configuration Management: Maintain accurate records of the IT infrastructure and service configurations, collaborating with the IT Asset Management team for asset lifecycle management. Service Transition: Support the seamless transition of new services into operational use, contributing to planning, execution, and monitoring of transition projects. Data Analysis and Reporting: Analyse data and produce reports in line with agreed standards and timelines to provide insights for internal stakeholders. Requirements: Advanced certifications in ITIL or project management preferred. Experience in IT service management, preferably in regulated environments. Strong understanding of ITIL processes. Exceptional leadership and communication skills. Ability to manage multiple priorities effectively. Needs to either hold a valid DV clearance or be willing to be DV cleared
About The Role Marketing Data Analyst - Caerphilly As marketing data analyst, you will be a key member of our busy marketing team based in Caerphilly but with the option to work from home 3 days a week you will help us to shape our marketing strategies, winning new customers and looking for the best ways to upsell and cross sell to existing customers. You will be very familiar with Salesforce and Power BI and will be an expert user of Microsoft excel. Role and Responsibilities Ensure the Marketing Department fully and accurately understand the behaviours and characteristics of their existing customers through analysis of our business pool using various data sources and tools, most notable Salesforce CRM and Power BI. Provide insight into new business potential based on this analysis and maintain a suite of reports for the business in Power BI. Provide appropriate data sets to our multi-channel sales teams in line with Marketing campaigns and requirements uploading into Salesforce. Work with external data providers to source prospect data that mirrors existing customers to drive new business growth. Conduct analysis as required to provide insight into our complex customer database to support the development of campaign initiatives. Support sales and marketing activity through extraction, transformation, and provision of appropriate customer and/or new business data from multiple sources and via multiple channels including CRM. Support the Sales Managers by maintaining Lead records across all queues and functions, ensuring data is kept fresh. Create and maintain Lead Views, Campaigns, Reports and Dashboards within Salesforce CRM. Support the Data Control Manager with any ad-hoc data projects or activity as requested. Reporting to the Data Control Manager, with high interaction with Marketing, IT and Sales teams. Frequent contact with other departments including Sales support, Operations, Training and Administration. Third party contacts including external agencies. Essential Skills Required Excellent working knowledge of Excel, Excel VBA & SQL Experience working with Power BI Desktop Knowledge/experience of working with Salesforce and Wildebeest CRM Excellent attention to detail, consistent accuracy Excellent problem-solving and organisational skills Good commercial awareness Good communication and presentation skills Good project management skills Practised at managing a varied workload and identifying priorities. In return for your commitment and expertise, you will benefit from: A competitive annual salary. Hybrid working. 23 days annual leave plus bank holidays 36.25 hour working week- Monday to Friday (no weekends). Company pension scheme. We offer accredited ILM management training in house and externally. Holiday buy and sell scheme (after 6 months). c.£1000 discounts and savings via PHS Perks and additional benefits Ongoing career and development opportunities. Full training and support. 24-hour Wellbeing Helpline. Free Parking. If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Apr 16, 2024
Full time
About The Role Marketing Data Analyst - Caerphilly As marketing data analyst, you will be a key member of our busy marketing team based in Caerphilly but with the option to work from home 3 days a week you will help us to shape our marketing strategies, winning new customers and looking for the best ways to upsell and cross sell to existing customers. You will be very familiar with Salesforce and Power BI and will be an expert user of Microsoft excel. Role and Responsibilities Ensure the Marketing Department fully and accurately understand the behaviours and characteristics of their existing customers through analysis of our business pool using various data sources and tools, most notable Salesforce CRM and Power BI. Provide insight into new business potential based on this analysis and maintain a suite of reports for the business in Power BI. Provide appropriate data sets to our multi-channel sales teams in line with Marketing campaigns and requirements uploading into Salesforce. Work with external data providers to source prospect data that mirrors existing customers to drive new business growth. Conduct analysis as required to provide insight into our complex customer database to support the development of campaign initiatives. Support sales and marketing activity through extraction, transformation, and provision of appropriate customer and/or new business data from multiple sources and via multiple channels including CRM. Support the Sales Managers by maintaining Lead records across all queues and functions, ensuring data is kept fresh. Create and maintain Lead Views, Campaigns, Reports and Dashboards within Salesforce CRM. Support the Data Control Manager with any ad-hoc data projects or activity as requested. Reporting to the Data Control Manager, with high interaction with Marketing, IT and Sales teams. Frequent contact with other departments including Sales support, Operations, Training and Administration. Third party contacts including external agencies. Essential Skills Required Excellent working knowledge of Excel, Excel VBA & SQL Experience working with Power BI Desktop Knowledge/experience of working with Salesforce and Wildebeest CRM Excellent attention to detail, consistent accuracy Excellent problem-solving and organisational skills Good commercial awareness Good communication and presentation skills Good project management skills Practised at managing a varied workload and identifying priorities. In return for your commitment and expertise, you will benefit from: A competitive annual salary. Hybrid working. 23 days annual leave plus bank holidays 36.25 hour working week- Monday to Friday (no weekends). Company pension scheme. We offer accredited ILM management training in house and externally. Holiday buy and sell scheme (after 6 months). c.£1000 discounts and savings via PHS Perks and additional benefits Ongoing career and development opportunities. Full training and support. 24-hour Wellbeing Helpline. Free Parking. If you want a career with a well-established company, where you'll be appreciated for the quality of your work, we would love to hear from you. Apply now . phs Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 61 years of business. Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance. At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
We are seeking a highly organised and detail-oriented individual to join our team as a Sales and Service Administrator. In this role, you will be responsible for providing administrative support to the sales and service departments, ensuring smooth operations and excellent customer service. Responsibilities: - Answering first-line customer sales and support calls and emails - Assist sales and service teams with administrative tasks, such as data entry, filing, and document management. - Maintain accurate and up-to-date customer records, including contact information, sales orders, and service requests. - Processing Sales and Purchase orders and keeping customers informed of lead times and ETA s - Invoicing and Credit note management - Handle customer inquiries and provide exceptional customer service, resolving issues and ensuring customer satisfaction. (courier issues as an example) - Collaborate with internal teams, such as Internal Account Managers and logistics, to ensure timely order processing and delivery. - Managing the RMA (Return Material Authorisation) and Repair processes at AVM including arranging returns to suppliers - RMA & Miss pick report (email) for Ops Director on a weekly basis Requirements: - Previous experience in a similar administrative role, preferably in sales or customer service. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong attention to detail and accuracy. - Proficient in using Microsoft Office Suite and CRM software (currently using Orderwise) - Excellent verbal and written communication skills. - Strong problem-solving and customer service skills. - Ability to work independently and as part of a team. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a motivated and proactive individual with a passion for customer service and sales support, we would love to hear from you. Apply today to join our dynamic team!
Apr 16, 2024
Full time
We are seeking a highly organised and detail-oriented individual to join our team as a Sales and Service Administrator. In this role, you will be responsible for providing administrative support to the sales and service departments, ensuring smooth operations and excellent customer service. Responsibilities: - Answering first-line customer sales and support calls and emails - Assist sales and service teams with administrative tasks, such as data entry, filing, and document management. - Maintain accurate and up-to-date customer records, including contact information, sales orders, and service requests. - Processing Sales and Purchase orders and keeping customers informed of lead times and ETA s - Invoicing and Credit note management - Handle customer inquiries and provide exceptional customer service, resolving issues and ensuring customer satisfaction. (courier issues as an example) - Collaborate with internal teams, such as Internal Account Managers and logistics, to ensure timely order processing and delivery. - Managing the RMA (Return Material Authorisation) and Repair processes at AVM including arranging returns to suppliers - RMA & Miss pick report (email) for Ops Director on a weekly basis Requirements: - Previous experience in a similar administrative role, preferably in sales or customer service. - Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong attention to detail and accuracy. - Proficient in using Microsoft Office Suite and CRM software (currently using Orderwise) - Excellent verbal and written communication skills. - Strong problem-solving and customer service skills. - Ability to work independently and as part of a team. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within the company. If you are a motivated and proactive individual with a passion for customer service and sales support, we would love to hear from you. Apply today to join our dynamic team!
Infrastructure Business Development Manager - North West - April/ May start - Permanent role - £40,000 - £55,000 PA (depending on experience) Our client's list of customers is vast and includes household names and blue-chip enterprises, as well as public sector organisations, including the MOD. They are proud to work with world-famous sports clubs, installing and managing solutions for some of the UK s largest stadiums, as well as internationally renowned restaurant chains and stores. Benefits: - Competitive salary with performance-based bonuses & Commission - Generous pension scheme - Car allowance and travel expenses - Support for professional development and continuous learning - Flexible working arrangements to support work-life balance Role Overview: As Business Development Manager, you will work at a strategic level with our client. You will be responsible for co-creating, implementing, and iterating the Go-To-Market strategy developed for your clients, following a proven framework (MEDDICC). Key Responsibilities: • Create and execute Infrastructure profitable business plans in collaboration with the sales leadership team. • Maximise Sales Efficiency & Effectiveness through the right enablement and solution support • Establish relationships with existing and new clients, partners, and manufacturers. • Be the voice of the customer when liaising back with our clients supporting teams. • Ensure adequate pipeline coverage across the nominated target territory and be proficient in maintaining customer records in the CRM system. • Lead engagement with alliance partners to build differentiated solutions Essential Requirements: Experience with a systems integration business Demonstrable background of target achievement End user selling Experience in solution selling. Experience issuing position value and building cost-benefit business cases for potential customers to meet their needs. Demonstrable background of successful lead generation. Deep understanding of the data and fibre Industry. Full UK driving license with access to a vehicle. Desirable Requirements: 5+ years Account Management & Business Development experience Based in the Northwest of England. Infrastructure Business Development Manager - North West - April/ May start - Permanent role - £40,000 - £55,000 PA (depending on experience)
Apr 16, 2024
Full time
Infrastructure Business Development Manager - North West - April/ May start - Permanent role - £40,000 - £55,000 PA (depending on experience) Our client's list of customers is vast and includes household names and blue-chip enterprises, as well as public sector organisations, including the MOD. They are proud to work with world-famous sports clubs, installing and managing solutions for some of the UK s largest stadiums, as well as internationally renowned restaurant chains and stores. Benefits: - Competitive salary with performance-based bonuses & Commission - Generous pension scheme - Car allowance and travel expenses - Support for professional development and continuous learning - Flexible working arrangements to support work-life balance Role Overview: As Business Development Manager, you will work at a strategic level with our client. You will be responsible for co-creating, implementing, and iterating the Go-To-Market strategy developed for your clients, following a proven framework (MEDDICC). Key Responsibilities: • Create and execute Infrastructure profitable business plans in collaboration with the sales leadership team. • Maximise Sales Efficiency & Effectiveness through the right enablement and solution support • Establish relationships with existing and new clients, partners, and manufacturers. • Be the voice of the customer when liaising back with our clients supporting teams. • Ensure adequate pipeline coverage across the nominated target territory and be proficient in maintaining customer records in the CRM system. • Lead engagement with alliance partners to build differentiated solutions Essential Requirements: Experience with a systems integration business Demonstrable background of target achievement End user selling Experience in solution selling. Experience issuing position value and building cost-benefit business cases for potential customers to meet their needs. Demonstrable background of successful lead generation. Deep understanding of the data and fibre Industry. Full UK driving license with access to a vehicle. Desirable Requirements: 5+ years Account Management & Business Development experience Based in the Northwest of England. Infrastructure Business Development Manager - North West - April/ May start - Permanent role - £40,000 - £55,000 PA (depending on experience)