OpenClassrooms mentors are freelance senior professionals . They help students succeed in their training programs, through weekly video calls of maximum one hour each. It’s a 100% remote mission.
You should be legally authorized to work in the United Kingdom without sponsorship (student visa not compatible)
The mentor's responsibilities
To be a role model and share your industry know-how with students on a weekly basis, coaching them through their training programs. All of the educational content is created and made available through the OpenClassrooms platform.
As a mentor your main tasks during weekly meetings will be to:
Guide and advise your students in the completion of the projects within their training program.
Inspire your students with your advice and experience in your field.
Monitor your students’ progress throughout the mentoring sessions.
Report problems and difficulties related to your students.
Experience and Skills Required
In the Web developer courses, our students learn how to create websites and bring mock-ups to life. To do this, they must complete seven professional projects, such as transforming a model into a website, optimizing an existing site or building a secure API. As a mentor, your role is to help them and ensure they successfully complete their projects.
You have a bachelor degree and at least 2 years of professional experience as a Web developer
You master JavaScript, HTML 5 and CSS 3S, and ideally Node, Vue.js, Express and Mongo DB
You know how to simplify complex concepts, set objectives and give constructive feedback.
You have a company structure or a freelance status (registered in your country of residence) or you are ready to create one.
Apply in 4 Easy Steps
Complete the mentor application form with an updated resume.
If your profile is selected, you will be invited to make a short video. This is an opportunity for us to learn more about your skills.
Your profile is selected! Send us the necessary documents to set up the contract: we take care of everything.
We send you your contract in a digital format, all you have to do is sign it, 100% online.
Know more about OpenClassrooms
OpenClassrooms is a mission-driven company that makes education accessible to everyone, everywhere.
We are the leading online education platform in Europe and Africa, offering fully-accredited online diplomas based on the skills of the future. Each month, at least 300 000 free students from around the world connect to our platform, and we currently count more than 10 000 degree students.
We are very proud to be part of the B Corp community (more than 3,500 companies that combine profit and general interest), and to have the Great Place to Work label. OpenClassrooms is also part of the Next40 group for the second consecutive year.
We have recently announced a new fundraising of 80 million dollars. This will help us invest in our product, continue our growth and make education even more accessible across the world!
Why become a Mentor?
100% remote
Flexibility, as a Freelancer - Make your own schedule
Develop pedagogical skills
Increase your income
20% discount on OpenClassrooms training programs
Join a networking community of 3000 professionals
Recruit future colleagues!
Are you ready to help students succeed? Submit your application today!
Sep 27, 2022
Contractor
OpenClassrooms mentors are freelance senior professionals . They help students succeed in their training programs, through weekly video calls of maximum one hour each. It’s a 100% remote mission.
You should be legally authorized to work in the United Kingdom without sponsorship (student visa not compatible)
The mentor's responsibilities
To be a role model and share your industry know-how with students on a weekly basis, coaching them through their training programs. All of the educational content is created and made available through the OpenClassrooms platform.
As a mentor your main tasks during weekly meetings will be to:
Guide and advise your students in the completion of the projects within their training program.
Inspire your students with your advice and experience in your field.
Monitor your students’ progress throughout the mentoring sessions.
Report problems and difficulties related to your students.
Experience and Skills Required
In the Web developer courses, our students learn how to create websites and bring mock-ups to life. To do this, they must complete seven professional projects, such as transforming a model into a website, optimizing an existing site or building a secure API. As a mentor, your role is to help them and ensure they successfully complete their projects.
You have a bachelor degree and at least 2 years of professional experience as a Web developer
You master JavaScript, HTML 5 and CSS 3S, and ideally Node, Vue.js, Express and Mongo DB
You know how to simplify complex concepts, set objectives and give constructive feedback.
You have a company structure or a freelance status (registered in your country of residence) or you are ready to create one.
Apply in 4 Easy Steps
Complete the mentor application form with an updated resume.
If your profile is selected, you will be invited to make a short video. This is an opportunity for us to learn more about your skills.
Your profile is selected! Send us the necessary documents to set up the contract: we take care of everything.
We send you your contract in a digital format, all you have to do is sign it, 100% online.
Know more about OpenClassrooms
OpenClassrooms is a mission-driven company that makes education accessible to everyone, everywhere.
We are the leading online education platform in Europe and Africa, offering fully-accredited online diplomas based on the skills of the future. Each month, at least 300 000 free students from around the world connect to our platform, and we currently count more than 10 000 degree students.
We are very proud to be part of the B Corp community (more than 3,500 companies that combine profit and general interest), and to have the Great Place to Work label. OpenClassrooms is also part of the Next40 group for the second consecutive year.
We have recently announced a new fundraising of 80 million dollars. This will help us invest in our product, continue our growth and make education even more accessible across the world!
Why become a Mentor?
100% remote
Flexibility, as a Freelancer - Make your own schedule
Develop pedagogical skills
Increase your income
20% discount on OpenClassrooms training programs
Join a networking community of 3000 professionals
Recruit future colleagues!
Are you ready to help students succeed? Submit your application today!
Company Description We're on a mission to change the way people develop at L&G to deliver inclusive capitalism. We work with our people to develop the behaviours that make L&G a great place to work. Delivering inclusive capitalism is at the heart of everything we do and we're on an adventure that will shape our people development to reflect this too. The Digital Learning Experience Lead has an important role to play to develop and deliver digital learning to support our goals. We'll be looking to you to consult across the business to uncover needs, asking the important questions and solving real problems by creating innovative and effective learning experiences. A digital wizard, you'll be an SME in digital learning strategies, passionate about using the latest technology in creating unforgettable learning experiences. This role is about supporting the business today, but also looking ahead to anticipate our future needs and ensuring the platforms we use are fit for purpose. Job Description You will be: • Driving our digital learning approach to support us in our endeavour to provide impactful development opportunities in the flow of life and grow our learning culture and experience. • Creating blended and technology enabled development experiences that deliver against our strategy and purpose with the customer and our people at the heart of everything we do. • Building measurement and analysis of usage and business outcomes into solutions to clearly demonstrate impact and return on investment. • Help driving the development of learning systems and technologies in support of learning and development interventions, and lead on the implementation of these. • Project managing programmes and initiatives across the Talent & Development agenda, as directed by the Head of People & Leadership Development, in support of growing our people and developing a future fit organisation. • Coaching and supporting the divisional learning practices to build Learning Experience Design capability that help us all to do the best work of our lives, delivering innovative and impactful solutions. • Providing thought leadership, advice and guidance, in conjunction with the Group Talent & People Development team, to formulate and deliver strategic policies, initiatives and programmes across L&G. Qualifications Knowledge • Awareness of best practice digital approaches within the learning profession and a desire to explore these in support of people development innovations. • Awareness of best practice experience design across a range of industries, not just financial services or learning. • Typically graduate level or corresponding experience/qualifications • Understanding of talent, learning, leadership and organisational development methodologies and tools. Experience • Experience of having scoped, designed and constructed digital learning with proved impact • Experience of creating blended/hybrid learning delivery methods, tools, formats and platforms. • Evidence of leading the delivery of a people development agenda across an organisation • Evidence of user-led experience design work that embeds and sustains behaviour change • Managing budgets to deliver people development interventions and tech • Experience of working with a diverse audience to deliver solutions that work across regions, roles and levels. • Consulting and managing stakeholders to deliver impact and growth • Collaborative working with 3rd party suppliers Skills • Skilled across a range of digital learning tools. • The ability to look for new solutions that challenge the status quo when needed and appropriate to do so. • Facilitation skills and evidence of running focus groups and workshops that help build creative solutions. • Ability and willingness to understand and question regulatory or process-based challenges we might face • Strong communication and presentation skills • Influencing stakeholders to think differently about people development • Ability to use different experience design methods to suit audience needs • Able to embed, sustain and measure behaviour change as a result of your work. • Project-managing people development interventions from concept to delivery • Developing strong relationships and networks to get things done • Able to prioritise work and manage multiple projects simultaneously Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
May 01, 2024
Full time
Company Description We're on a mission to change the way people develop at L&G to deliver inclusive capitalism. We work with our people to develop the behaviours that make L&G a great place to work. Delivering inclusive capitalism is at the heart of everything we do and we're on an adventure that will shape our people development to reflect this too. The Digital Learning Experience Lead has an important role to play to develop and deliver digital learning to support our goals. We'll be looking to you to consult across the business to uncover needs, asking the important questions and solving real problems by creating innovative and effective learning experiences. A digital wizard, you'll be an SME in digital learning strategies, passionate about using the latest technology in creating unforgettable learning experiences. This role is about supporting the business today, but also looking ahead to anticipate our future needs and ensuring the platforms we use are fit for purpose. Job Description You will be: • Driving our digital learning approach to support us in our endeavour to provide impactful development opportunities in the flow of life and grow our learning culture and experience. • Creating blended and technology enabled development experiences that deliver against our strategy and purpose with the customer and our people at the heart of everything we do. • Building measurement and analysis of usage and business outcomes into solutions to clearly demonstrate impact and return on investment. • Help driving the development of learning systems and technologies in support of learning and development interventions, and lead on the implementation of these. • Project managing programmes and initiatives across the Talent & Development agenda, as directed by the Head of People & Leadership Development, in support of growing our people and developing a future fit organisation. • Coaching and supporting the divisional learning practices to build Learning Experience Design capability that help us all to do the best work of our lives, delivering innovative and impactful solutions. • Providing thought leadership, advice and guidance, in conjunction with the Group Talent & People Development team, to formulate and deliver strategic policies, initiatives and programmes across L&G. Qualifications Knowledge • Awareness of best practice digital approaches within the learning profession and a desire to explore these in support of people development innovations. • Awareness of best practice experience design across a range of industries, not just financial services or learning. • Typically graduate level or corresponding experience/qualifications • Understanding of talent, learning, leadership and organisational development methodologies and tools. Experience • Experience of having scoped, designed and constructed digital learning with proved impact • Experience of creating blended/hybrid learning delivery methods, tools, formats and platforms. • Evidence of leading the delivery of a people development agenda across an organisation • Evidence of user-led experience design work that embeds and sustains behaviour change • Managing budgets to deliver people development interventions and tech • Experience of working with a diverse audience to deliver solutions that work across regions, roles and levels. • Consulting and managing stakeholders to deliver impact and growth • Collaborative working with 3rd party suppliers Skills • Skilled across a range of digital learning tools. • The ability to look for new solutions that challenge the status quo when needed and appropriate to do so. • Facilitation skills and evidence of running focus groups and workshops that help build creative solutions. • Ability and willingness to understand and question regulatory or process-based challenges we might face • Strong communication and presentation skills • Influencing stakeholders to think differently about people development • Ability to use different experience design methods to suit audience needs • Able to embed, sustain and measure behaviour change as a result of your work. • Project-managing people development interventions from concept to delivery • Developing strong relationships and networks to get things done • Able to prioritise work and manage multiple projects simultaneously Additional Information When you commit to Legal & General, we'll commit to you too. That means we'll recognise and reward your hard work, your performance and your contribution. If you join us, you'll get access to some great benefits, including private medical insurance, 27 days holiday (excluding bank holidays), a generous pension scheme, life assurance, and Income Protection. You can participate in our electric car scheme, which offers employees the option to hire a brand new electric car through tax efficient salary sacrifice. We're also proud to offer competitive family leave. You'll have the opportunity to participate in our annual, performance-related bonus plan and valuable share schemes. And then there are the many discounts we offer that you can take advantage of - both for our own products and at a range of high street stores and online offerings. The brand with the brolly is choosing today to change tomorrow. Since 1836, we've grown to become one of the world's largest asset managers, homebuilders, pension providers and insurance brands. We're all here to improve the lives of our customers, build a better society for the long term, and create value for our shareholders - helping to shape a better future for society and the planet. We need people who share our ambitions, agility and entrepreneurial spirit to help us do it. At L&G, you'll find a balance that helps you be your best. Empowered by hybrid working, we're supported by technology and workplaces that enable us to work effectively wherever we are. We come together in offices to collaborate and connect, and use time at home for individual, focused activities. And, when we achieve great things, we celebrate our success and reward strong performance. Today, there's over 10,000 of us, working towards our mission, with plenty of opportunities to grow your career as we grow L&G. Will you join us? Great minds don't have to think alike, so we welcome voices from all backgrounds. Bringing together people with different life experiences helps us build empathy with our customers and drive innovation. We don't just talk about it, we actively promote diversity and equitable opportunities for all. That means our employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status. In fact, we embrace every dimension of diversity to reflect the customers and communities we serve. We think it's important to create an inclusive environment where we can all belong, contribute and drive progress, where you can develop and grow, and be empowered. We want you to use your voice to help us build a better tomorrow. We all work differently, and have different needs, which is why. we're always open to discussing flexible working arrangements. Likewise, we're committed to finding reasonable accommodations for candidates with specific needs during our recruiting process. So whoever you are, wherever you are, whatever your story, we'd love to hear from you.
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy. Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
May 01, 2024
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high-growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you'll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we'll give you the training and support you need to achieve whatever you put your mind to. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Security Operations Manager role is integral to BDO, ensuring that we protect our colleagues, clients and partners information as we rapidly expand our digital footprint. Reporting into the Head of IT Security, you'll ensure the delivery of cybersecurity improvement initiatives, operational excellence, technical security assurance and develop a talent pipeline. You'll work closely alongside the Head of IT Security to instill the right structure and processes to support the delivery of continual Cybersecurity improvements across BDO and will have direct line management responsibilities of 3x Cybersecurity Analysts where you will conduct performance reviews, and provide leadership and coaching, including technical and personal development programs for team members. You'll also: Deliver security operations technology roadmaps in conjunction with the wider Cybersecurity strategy. Propose changes to existing policies, procedures and configurations to ensure operating efficiency and regulatory compliance. Contribute to the security strategy, ensuring that technical and structural considerations regarding design, build and run components are considered. Aid the Head of IT Security in chairing various defined security management working groups, ensuring that reporting against progress vs plan is developed. Manage security operational production incidents and participate in problem and change management forums. Serve as an active participant in the information security governance process, working with Business Analysts, Governance and PMO functions in order to ensure that cyber risks are accurately reported, assessed and mitigated. Consult with IT and support staff to ensure that security is factored into the evaluation, selection, installation and configuration of new products and services. Report on the implementation of technical controls to support and enforce defined security policies. Report on the technical aspects of security management against pre-defined Cybersecurity operational metrics. Engage with the MSSP re Service Level Agreements (SLA's), monitoring metrics, including contract and performance metrics Own day-to-day management IT Security Service Requests and tickets, including: Reporting, Knowledge Management, Root Cause Analysis and Proactive Problem Repetition Avoidance. Contribute to a Cybersecurity knowledgebase comprising technical reference libraries, security advisories and alerts, information on security trends and practices, and laws and regulations. Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and are in compliance with policies and audit requirements. Contribute to the development of a Cybersecurity Operations Resource and Capacity planner managed through BDO's Azure DevOps environment. Oversee incident response, threat detection, and mitigation efforts You'll be someone with: A good understanding of monitoring frameworks eg MITRE ATT&CK and SIEM technologies eg Microsoft Sentinel An interest in automation of Security operation function including artificial intelligence An understanding of Microsoft security product portfolio CISSP/CISM (Desired) CCSP/SSCP (Desired) Proven experience in Cybersecurity and IT Operations (Required) DLP, EDR/XDR, CASB, E-mail Security, SWG and ZTNA/SASE You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
FTC- 12 -18 months. Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK. The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained. Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Experience and skills required: Excellent understanding of CRM systems (Salesforce would be advantageous) Understanding of customer experience Experience in supporting individuals to use systems Enquiry management experience Change management Confident in working collaboratively Able to get to grasp with new IT systems and processes with ease Proven multi-tasker Key Responsibilities: Ensure that all staff are fully engaged with all the aspects of the CRM system Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level Contribute to the development of the standard operating procedures and processes for using a CRM system Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation. Provide input into the development and implementation of future phase project plans and strategies. Contribute and support the delivery of training programmes for staff and digital transformation change plan. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
May 01, 2024
Full time
FTC- 12 -18 months. Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK. The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained. Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Experience and skills required: Excellent understanding of CRM systems (Salesforce would be advantageous) Understanding of customer experience Experience in supporting individuals to use systems Enquiry management experience Change management Confident in working collaboratively Able to get to grasp with new IT systems and processes with ease Proven multi-tasker Key Responsibilities: Ensure that all staff are fully engaged with all the aspects of the CRM system Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level Contribute to the development of the standard operating procedures and processes for using a CRM system Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation. Provide input into the development and implementation of future phase project plans and strategies. Contribute and support the delivery of training programmes for staff and digital transformation change plan. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
FTC- 12 -18 months. Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK. The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained. Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Experience and skills required: Excellent understanding of CRM systems (Salesforce would be advantageous) Understanding of customer experience Experience in supporting individuals to use systems Enquiry management experience Change management Confident in working collaboratively Able to get to grasp with new IT systems and processes with ease Proven multi-tasker Key Responsibilities: Ensure that all staff are fully engaged with all the aspects of the CRM system Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level Contribute to the development of the standard operating procedures and processes for using a CRM system Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation. Provide input into the development and implementation of future phase project plans and strategies. Contribute and support the delivery of training programmes for staff and digital transformation change plan. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
May 01, 2024
Full time
FTC- 12 -18 months. Exciting new opportunity for an experienced and passionate System Implementer to join the Barchester family. Barchester are on exciting journey of digital transformation, where we are heavily investing in multiple new systems across our current portfolio of 240 care homes and hospitals across the UK. The CRM System implementer will support the implementation of the new CRM System (Salesforce) across all of our services. The CRM System Implementer will work collaboratively with the project team and homes to ensure that the new system being delivered will be used to the best of its ability whilst enhancing the customer experience through supporting and coaching the homes and hospitals recently trained. Barchester Healthcare is one of the UKs market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Experience and skills required: Excellent understanding of CRM systems (Salesforce would be advantageous) Understanding of customer experience Experience in supporting individuals to use systems Enquiry management experience Change management Confident in working collaboratively Able to get to grasp with new IT systems and processes with ease Proven multi-tasker Key Responsibilities: Ensure that all staff are fully engaged with all the aspects of the CRM system Provide support and advice to the home teams adapting the approach to fit varying levels of IT skill level Contribute to the development of the standard operating procedures and processes for using a CRM system Liaise with stakeholders and external partners to ensure that the project is meeting the needs of all stakeholders as directed by the National CRM Systems Lead and the Director of Customer Experience Monitor and evaluate project activities and progress to identify areas for improvement and recommendations for training and implementation. Provide input into the development and implementation of future phase project plans and strategies. Contribute and support the delivery of training programmes for staff and digital transformation change plan. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be. 7766
IT Manager Deeside - On-site £50,000 - £60,000 + Benefits Package Are you a highly skilled and experienced IT Manager looking for an exciting opportunity to lead a small, but growing IT function? Applause IT are hiring an IT Manager to join a manufacturing and distribution business and take charge of all IT-related aspects within the organisation. Having recently moved to the UK, they are in the process of opening a new facility, consisting of a manufacturing hub, distribution centre and office space. In collaboration with the head office I.T team in Europe, you will play a crucial role in establishing the IT systems here in the UK and build the I.T team who will be responsible for the smooth operation and security of I.T infrastructure, as well as providing technical support to staff, and customers. Responsibilities: Oversee the day-to-day operations of the IT department - including automated warehouse and distribution environment. Develop and implement IT strategies, policies, and procedures to ensure the efficient and secure operation of digital infrastructure. Manage infrastructure, including servers and networks Provide technical support to staff, troubleshooting software issues, and ensuring timely resolution of IT-related problems. Collaborate with project teams to ensure the successful delivery of IT projects, utilizing your project management skills. Act as a consultant to senior management, providing expert advice and guidance on IT-related matters. Requirements: Proven experience as an IT Manager or similar role, preferably within a manufacturing environment Strong knowledge and experience in infrastructure management, helpdesk support, project management, and IT consulting. Excellent leadership and team management skills - ability to coach and mentor junior members of staff. Solid understanding of IT systems and networks, including software. Strong troubleshooting and problem-solving IT issues, with a customer-oriented approach. Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Experience of working in a warehouse / manufacturing setting - with the likes of Warehouse Management Systems (WMS) Click Apply Now to register your interest! IT Manager - Deeside - On-site - £50,000 - £60,000 + Benefits Package
May 01, 2024
Full time
IT Manager Deeside - On-site £50,000 - £60,000 + Benefits Package Are you a highly skilled and experienced IT Manager looking for an exciting opportunity to lead a small, but growing IT function? Applause IT are hiring an IT Manager to join a manufacturing and distribution business and take charge of all IT-related aspects within the organisation. Having recently moved to the UK, they are in the process of opening a new facility, consisting of a manufacturing hub, distribution centre and office space. In collaboration with the head office I.T team in Europe, you will play a crucial role in establishing the IT systems here in the UK and build the I.T team who will be responsible for the smooth operation and security of I.T infrastructure, as well as providing technical support to staff, and customers. Responsibilities: Oversee the day-to-day operations of the IT department - including automated warehouse and distribution environment. Develop and implement IT strategies, policies, and procedures to ensure the efficient and secure operation of digital infrastructure. Manage infrastructure, including servers and networks Provide technical support to staff, troubleshooting software issues, and ensuring timely resolution of IT-related problems. Collaborate with project teams to ensure the successful delivery of IT projects, utilizing your project management skills. Act as a consultant to senior management, providing expert advice and guidance on IT-related matters. Requirements: Proven experience as an IT Manager or similar role, preferably within a manufacturing environment Strong knowledge and experience in infrastructure management, helpdesk support, project management, and IT consulting. Excellent leadership and team management skills - ability to coach and mentor junior members of staff. Solid understanding of IT systems and networks, including software. Strong troubleshooting and problem-solving IT issues, with a customer-oriented approach. Strong communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Experience of working in a warehouse / manufacturing setting - with the likes of Warehouse Management Systems (WMS) Click Apply Now to register your interest! IT Manager - Deeside - On-site - £50,000 - £60,000 + Benefits Package
Reed Talent Solutions
Newcastle Upon Tyne, Tyne And Wear
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
May 01, 2024
Full time
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
May 01, 2024
Full time
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
May 01, 2024
Full time
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
May 01, 2024
Full time
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
May 01, 2024
Full time
Head of Cloud Infrastructure Permanent Edinburgh/Hybrid £61,626 - £72,684 per annum (Grade M1) The Scottish Funding Council is Scotland's tertiary education and research authority. Our ambition is to make Scotland an outstanding place to learn, educate, research, and innovate - now and for the future. We invest around £2 billion every year, and our funding?enables colleges and universities to provide life-changing opportunities for over half a million people.? Job Summary Reporting to the Chief Information Officer, and supported by a small team, this post is responsible for the development, growth, management, and delivery of SFC's Cloud infrastructure and associated projects. This is high profile work as part of SFC's longer-term Digital Transformation that will turn SFC into a smarter and more secure organisation. Key Responsibilities Define and implement the strategic vision and direction of the Azure Cloud Infrastructure in alignment with business objectives and IT standards. Lead, manage, and mentor a high-performing team of Cloud IT professionals, promoting a culture of continuous improvement, innovation, and customer-centric service delivery. Develop and maintain an Azure Cloud Infrastructure roadmap, addressing both short-term operational needs and long-term strategic growth objectives. Ensure robustness, scalability, security, and compliance of the Azure Cloud Infrastructure, enforcing best practices and regulatory standards. Collaborate with various internal teams and external partners to build an integrated and optimized IT infrastructure. Direct the assessment and selection of Azure Cloud services and tools, conducting cost-benefit analyses and risk assessments to inform decision-making. Oversee the design and implementation of Azure Cloud migrations, ensuring minimal business impact and maximum value realisation. Manage the budget for Azure Cloud infrastructure, ensuring cost-efficiency and value for money. Person specification It is important through your CV / Cover Letter that you give evidence of proven experience of each of the following essential criteria: Essential Requirements: Proven experience in a similar senior role, managing and developing Azure Cloud Infrastructures. Extensive knowledge of Azure services, cloud computing technologies, business IT applications, security, network configurations, and system operations. Demonstrable experience in cybersecurity best practices and the integration of cybersecurity strategies into cloud operations to mitigate potential threats. Demonstrated leadership and team management abilities, including the capacity to lead high-performing, diverse teams through prior technical coaching/leadership roles. Relevant certifications across major Cloud Providers, preferably Microsoft Azure. Degree level education (SCQF level 9) or equivalent experience Core Technical Knowledge Essential: Solid background in on premises infrastructure, virtualisation technologies or applications. Solid background in the Microsoft 365 Suite, Exchange Online, SharePoint, Teams Solid background in Microsoft Intune (Windows 10/11, Autopilot, Android/iOS, MAM/MDM) Proven experience in Azure Virtual Desktop deployment and management Proven experience in Azure Networking (Routing, DNS, Connectivity) Proven experience with Azure IaaS (networking, storage, virtual machines). Proven experience with Azure Backup & Recovery Services. Proven experience with Azure Governance (Blueprints, policies, tagging, cost management). Proven experience with Azure Active Directory including on premises Active Directory. Experience with Windows Server Experience with Azure Security (NSG, ASG Sentinel, Security Centre, Defender, ACL, Azure Firewall, Policy). Additional information Location SFC offers hybrid working for its employees. This means that whilst the role is based at our Edinburgh office, there is substantial opportunity to work from home most of the time. As a rule of thumb SFC expects that a minimum of three days a month in the office (on average) will achieve the benefits of its hybrid approach, however it is for the employee and their line manager to agree the balance between home and workplace working - determined primarily by business need. Please be aware that this role can only be worked from within the UK and not overseas. Relocation expenses are not available. Key Rewards and Benefits Normal full-time hours of work are 35 per week. We will consider flexible working arrangements. A flexi-time system is in operation. Annual leave entitlement of 26.5 days pro-rata, rising to 30 days pro-rata after 4 years' continuous service. Public and privilege holiday entitlement of 11.5 days pro-rata. A flexible approach to hybrid working. Annual pay review: approved within the framework of the Scottish Government's Public Sector Pay Policy. Eligibility to join the Civil Service Pension Scheme. Support for continuous professional development. Support for health and wellbeing, including generous occupational sick pay, free access to confidential advice and support through our 24/7 Employee Assistance Programme. The Selection Process Pre-Employment Checks As part of our pre-employment process, we will ask you to provide relevant documentation to show that you are eligible to work in the UK and a Basic Disclosure Scotland certificate. You must be eligible to work in the UK to apply for this role; we do not offer sponsorships. We also take up references as part of this process. Expenses will be reimbursed for Basic Disclosure check. This will only be requested if you are appointed into the role. Disability Confident If you need any adjustments to support your application, such as information in alternative formats, please contact us and we'll do everything we can to help. If you're eligible under the Disability Confident Scheme please give details when prompted at the appropriate stage in the online application process.
About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework. . click apply for full job details
May 01, 2024
Full time
About the role An exciting role to build the test strategy and approach for delivering the GLA's digital products roadmap. Driving an automation-first approach to both functional and non-functional testing. You will proactively improve the test capability, create test governance, and develop full lifecycle testing for internally and partner developed solutions. Having strong knowledge of testing methodologies, you will be responsible for regression testing, feedback to the business, release notes and any performance, accessibility and security testing compliance. Working with the business you will generate test cases, defining test plans and outcomes. You will have a strong background in testing and leadership, driven to make positive change and have outstanding people skills. About the team The GLA's Digital Experience Unit is responsible for the delivery of all internal and external digital products and services at the GLA. The unit is responsible for the design, delivery and management of dozens digital, data and technology services that support the delivery of the functions of the Mayor and the Assembly; and, in doing so, directly serve Londoners. The GLA's largest and most visible digital products - London.gov.uk, the London Datastore and Talk London - are used by millions of Londoners every year and provide the GLA with platforms for communications, convening, public engagement, data and information-sharing, and transparency. These services support delivery, scrutiny and democratic engagement at scale and at a low cost per user compared to non-digital channels and services. This role will sit within the Delivery team, and report into Head of Delivery. The post will work very closely with inhouse and third-party development and testing suppliers. Resources The Resources Directorate provides corporate support to the Mayor and the Assembly and is responsible for the following functions: finance, legal, procurement, internal audit, technology group (TG) and facilities management (FM). The Directorate's Executive Director also acts as the Authority's chief finance officer and manages the Authority's shared services arrangement with TfL to provide legal and procurement advice. Principal accountabilities Lead the GLA's quality assurance and testing (QAT) strategy and work programme for all internal and external digital and data products, by delivering initial estimates of the testing efforts and forecasts needed for new development and functional enhancement on the digital roadmap. Reviewing test requirements for change requests, assessing the impact on test plans, resources and schedules, managing delivery through our testing team and external third-party suppliers and contractors. Lead testing strategy and implementation for our most complex and high-risk products. Ensure automated, device/compatibility, functional, negative, end to end, security, accessibility and performance testing is strategised across of all of GLA internal and external Scrum teams. Lead development of technical, performance and automation testing at all layers of the product development life cycle and activities across all of GLA's digital estate. Maintain and develop test automation tools and frameworks for the authority across its digital estate. Hold third party suppliers, internal and external development teams to account. Manage resources effectively to ensure utilisation of the resources is maximised, aligned to plan, budget and to timeframe. Manage the test team by assigning tasks, setting priorities, monitoring progress and signing off timesheets and invoices for external contractors in accordance with the Authority's policies and Code of Ethics and Standards Spearhead the continuous improvement of the GLA's testing function, ensuring the GLA has the right processes, policies, tooling and technical capabilities to deliver an effective QAT programme. Ensure processes and policies are implemented across all GLA products. Work with senior managers across GLA digital and data teams to develop in-house technical talent, supporting communities of practice and helping to develop the skills of junior officers in testing roles. Build collaborative relationships and work effectively within an agile environment with colleagues and suppliers. Quality assure the work of others (including third party suppliers) to ensure it meets our design standards and functional requirements in accordance with the Public Sector Bodies (Websites and Mobile Applications). Advise on the feasibility of designs produced by third party suppliers. Person specification Technical requirements/experience/qualifications Proven line management capabilities Can demonstrate deep experience of successfully implementing and improving test management processes within a large organization using Agile methodology. Can show evidence of designing coded tests for configured and integrated systems as well as for directly implemented code. Can demonstrate deep experience in functional, regression and automated testing (Selenium Webdriver, Python). Has deep experience in User Acceptance Test (UAT) management, script writing and defect management. Can demonstrate experience with a broad range of test automation tools and frameworks such as Junit, Selenium, Cucumber/Gherkin, TestNG, SOAPUI, Appium. Can demonstrate experience of mentoring and coaching testers to support the team's learning and capability development. Setting standards and ensuring targets are met. Experience in using Test management tools Jira, Testrail. Can demonstrate deep experience of managing a test team, or agile development team, and in prioritizing, planning, organizing and delegating work in a fast-paced environment. Behavioural competencies Strategic thinking is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. Level 3 indicators: Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners Consistently takes account of the wider implications of team's actions for the GLA Encourages self and others to think about organisation's long term potential Informs strategy development by identifying gaps in current delivery or evidence Takes account of a wide range of public and partner needs to inform team's work Managing and Developing Performance is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA's objectives and statutory obligations. Level 3 indicators: Motivates and inspires others to perform to their best, recognising and valuing their work and encouraging them to learn and reflect Sets clear direction and expectations and enables others to interpret competing priorities Agrees and monitors challenging, achievable performance objectives in line with GLA priorities Manages performance issues effectively to avoid adverse impact on team morale and performance Promotes a positive team culture that respects diversity and deals with barriers to inclusion Stakeholder Focus is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others' expectations. Level 3 indicators: Understands diverse stakeholder needs and tailors team deliverables accordingly Is a role model to others, encouraging them to think of Londoners first Manages stakeholder expectations, so they are high but realistic Removes barriers to understanding the needs of diverse stakeholders, including hard to reach groups Focuses own and team's efforts on delivering a quality and committed service Planning and Organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators: Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring team's work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables can be met Problem Solving is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Level 3 indicators: Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding Actively challenges the status quo to find new ways of doing things, looking for good practice Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework. . click apply for full job details
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients' success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about - what makes them tick, what's inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions - and delivering them in a way that sparks behavior change and drives business results.Our people come from diverse backgrounds and bring a range of skills and capabilities - we're insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to architect high-impact solutions for our clients' most complex challenges. Together, we're all about powering ambitions-of our colleagues, our clients and their people. The Role As an EX Architect within our Employee Experience (EX) business, you will be responsible for building client relationships to generate new business in employee experience with a particular focus on people change programmes. You will work with stakeholders across the Health Wealth and Career (HWC) business including M&A, ICT (Insurance, Consulting Technology), CRH (Climate Resilience Hub) and Work & Reward. The role will have four principle responsibilities: Build relationships across WTW HWC and with directly with clients to generate EX and change management leads Support the delivery of work including the development of new IC/thinking to support our GTM (go to market) activities Help to lead the growth of our global change Centre of Expertise (Change CoE) Collaborate on broader marketing and PR activities to drive greater awareness of WTW in this space. Help to evolve and establish our wider change capability across the EX business. You will have a successful track record of sales leadership and delivery in the employee experience and people change space. You can articulate compelling EX and change strategies and develop specific solutions that draw on deep expertise (your own and others). You are comfortable working with a suite of consulting, product and digital solutions. Part strategist, part culturist, part technologist, part solution architect and part team orchestrator, this role is focused on opportunities to elevate our change management and broader EX business.An "architect" is defined as someone who is qualified to design and provide advice - both aesthetic and technical. We believe those same qualities are critical to the role. We expect an EX Architect to be someone who can seamlessly and intuitively connect solutions across our EX portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behaviour change, communications and employee experience software (Embark). Key Attributes: Sales leader. Proven ability to network, generate a sales pipeline and efficiently close the sale. Applies a deep passion for - and understanding of - human behavior to everything we do, including selling, designing and delivering client solutions. Strategist. Strategically assesses complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services. Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence executive-level decisions that are critical to achieving the desired outcomes - for the business and client alike. Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Excellence seeker. Brings a "we" versus "I" mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. Dedicated mentor. Sees potential and unique strengths of each team member. Values development of people through coaching others, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive. Sales: Use data and insights to uncover large, complex new business opportunities and to design integrated solutions to solve the unique need and convert leads into profitable sales Networking and building relationships across HWC and with clients to further awareness of WTW in the EX and change management space whether that is due to M&A, divestitures, broader business transformation/restructuring, HR function transformation, climate transition, culture transformation, digital transformation, or Total rewards transformation. Being a clear voice to market around what it takes to drive successful transformation Delivery: Develop consulting strategy, establish the delivery team, providing strategic oversight throughout the delivery phase with accountability for overall success Advise and influence executive-level decision-making Oversee and execute on contractual commitments for effective financial management and business success Use modern/digital solutions to support/cultivate the desired experiences Balance high-value strategic delivery with effective delegation, while enforcing budget, timeline and quality standards Contribute to the development of intellectual capital, new tools and approaches The Requirements Significant business experience and track record of success in driving sales, building and maintaining client relationships and leading teams to implement creative and pragmatic strategies to align employee priorities with business
Apr 30, 2024
Full time
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients' success. Willis Towers Watson is the leader in Employee Experience (EX). We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about - what makes them tick, what's inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions - and delivering them in a way that sparks behavior change and drives business results.Our people come from diverse backgrounds and bring a range of skills and capabilities - we're insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to architect high-impact solutions for our clients' most complex challenges. Together, we're all about powering ambitions-of our colleagues, our clients and their people. The Role As an EX Architect within our Employee Experience (EX) business, you will be responsible for building client relationships to generate new business in employee experience with a particular focus on people change programmes. You will work with stakeholders across the Health Wealth and Career (HWC) business including M&A, ICT (Insurance, Consulting Technology), CRH (Climate Resilience Hub) and Work & Reward. The role will have four principle responsibilities: Build relationships across WTW HWC and with directly with clients to generate EX and change management leads Support the delivery of work including the development of new IC/thinking to support our GTM (go to market) activities Help to lead the growth of our global change Centre of Expertise (Change CoE) Collaborate on broader marketing and PR activities to drive greater awareness of WTW in this space. Help to evolve and establish our wider change capability across the EX business. You will have a successful track record of sales leadership and delivery in the employee experience and people change space. You can articulate compelling EX and change strategies and develop specific solutions that draw on deep expertise (your own and others). You are comfortable working with a suite of consulting, product and digital solutions. Part strategist, part culturist, part technologist, part solution architect and part team orchestrator, this role is focused on opportunities to elevate our change management and broader EX business.An "architect" is defined as someone who is qualified to design and provide advice - both aesthetic and technical. We believe those same qualities are critical to the role. We expect an EX Architect to be someone who can seamlessly and intuitively connect solutions across our EX portfolio - including employee insights (listening/surveys, assessments), strategy and change management, behaviour change, communications and employee experience software (Embark). Key Attributes: Sales leader. Proven ability to network, generate a sales pipeline and efficiently close the sale. Applies a deep passion for - and understanding of - human behavior to everything we do, including selling, designing and delivering client solutions. Strategist. Strategically assesses complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services. Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence executive-level decisions that are critical to achieving the desired outcomes - for the business and client alike. Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Excellence seeker. Brings a "we" versus "I" mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity. Dedicated mentor. Sees potential and unique strengths of each team member. Values development of people through coaching others, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive. Sales: Use data and insights to uncover large, complex new business opportunities and to design integrated solutions to solve the unique need and convert leads into profitable sales Networking and building relationships across HWC and with clients to further awareness of WTW in the EX and change management space whether that is due to M&A, divestitures, broader business transformation/restructuring, HR function transformation, climate transition, culture transformation, digital transformation, or Total rewards transformation. Being a clear voice to market around what it takes to drive successful transformation Delivery: Develop consulting strategy, establish the delivery team, providing strategic oversight throughout the delivery phase with accountability for overall success Advise and influence executive-level decision-making Oversee and execute on contractual commitments for effective financial management and business success Use modern/digital solutions to support/cultivate the desired experiences Balance high-value strategic delivery with effective delegation, while enforcing budget, timeline and quality standards Contribute to the development of intellectual capital, new tools and approaches The Requirements Significant business experience and track record of success in driving sales, building and maintaining client relationships and leading teams to implement creative and pragmatic strategies to align employee priorities with business
6 years+ of credit modelling experience with advanced SAS or SQL. Statistical backgriund with credit modelling experience. IRB experience and advantage but not essential. This role is in the IRB (Internal Rating Based Approach) Model Development Team in Risk Analytics. They are responsible for the design and delivery of predictive credit risk measurement models relating to the Bank's Pillar 1 capital PD, LGD and EAD models. These models are used to determine the level of risk associated with individual borrowers, and drive the determination of the Bank's regulatory capital requirements. The team is currently undertaking a multi-year redevelopment of all IRB models followed by the rollout of new IRB models, which represents a key strategic objective for the bank. The role involves working closely with our colleagues across the Business, Credit Risk and the Chief Data Office. This role reports into the Head of Specialised Lending IRB Model Development, and will play a leading role in the re-development of existing and new IRB models for specialised lending under the banks' IRB rollout plan. You will work alongside teams based in the UK and in Dublin. Summary of role: We're looking for someone who would be interested in: Development of models to support business decision making, risk management and estimation of regulatory capital requirements in line with internal development standards and policies. This includes Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD) models; Managing a team of quantitative analysts Engaging with customer facing Business teams and leading workshops to understand how our analytic outputs can support their decision making. Extracting, transforming, and cleaning the data required for modelling and analysis purposes; Engaging with regulatory bodies as part of the on-going cycle of regulatory review of our models Contributing to the standards, methodologies and toolsets required to perform analytic activities; The key accountabilities/responsibilities are as follows: Predictive model development: Take a leading role in building predictive models that are focussed on impacting core business elements, such as automated decisions, capital requirements and loss expectations; Leadership: Manage a team of quantitative analysts, coaching them in the development of technical skills as well as demonstration of core behavioural competencies; Analysis & investigation: Undertake and guide junior quantitative analysts in various complex data analyses, investigations and/or modelling of business issues to improve the management, services and products of the bank; Digital protection: Access/utilise bank data within the policies and frameworks required by AIB ; Expert advice: Provide specialist advice to the business with an emphasis on the impact and application of risk management requirements; Risk segmentation analysis: Creating segmentations that allow us to better understand the risks present in our lending portfolio and what we can do to better manage the risks; Stakeholder engagement : Work with stakeholders across the Business, Finance and Risk and act as a conduit for delivering solutions to business problems.
Apr 29, 2024
Full time
6 years+ of credit modelling experience with advanced SAS or SQL. Statistical backgriund with credit modelling experience. IRB experience and advantage but not essential. This role is in the IRB (Internal Rating Based Approach) Model Development Team in Risk Analytics. They are responsible for the design and delivery of predictive credit risk measurement models relating to the Bank's Pillar 1 capital PD, LGD and EAD models. These models are used to determine the level of risk associated with individual borrowers, and drive the determination of the Bank's regulatory capital requirements. The team is currently undertaking a multi-year redevelopment of all IRB models followed by the rollout of new IRB models, which represents a key strategic objective for the bank. The role involves working closely with our colleagues across the Business, Credit Risk and the Chief Data Office. This role reports into the Head of Specialised Lending IRB Model Development, and will play a leading role in the re-development of existing and new IRB models for specialised lending under the banks' IRB rollout plan. You will work alongside teams based in the UK and in Dublin. Summary of role: We're looking for someone who would be interested in: Development of models to support business decision making, risk management and estimation of regulatory capital requirements in line with internal development standards and policies. This includes Probability of Default (PD), Loss Given Default (LGD), Exposure at Default (EAD) models; Managing a team of quantitative analysts Engaging with customer facing Business teams and leading workshops to understand how our analytic outputs can support their decision making. Extracting, transforming, and cleaning the data required for modelling and analysis purposes; Engaging with regulatory bodies as part of the on-going cycle of regulatory review of our models Contributing to the standards, methodologies and toolsets required to perform analytic activities; The key accountabilities/responsibilities are as follows: Predictive model development: Take a leading role in building predictive models that are focussed on impacting core business elements, such as automated decisions, capital requirements and loss expectations; Leadership: Manage a team of quantitative analysts, coaching them in the development of technical skills as well as demonstration of core behavioural competencies; Analysis & investigation: Undertake and guide junior quantitative analysts in various complex data analyses, investigations and/or modelling of business issues to improve the management, services and products of the bank; Digital protection: Access/utilise bank data within the policies and frameworks required by AIB ; Expert advice: Provide specialist advice to the business with an emphasis on the impact and application of risk management requirements; Risk segmentation analysis: Creating segmentations that allow us to better understand the risks present in our lending portfolio and what we can do to better manage the risks; Stakeholder engagement : Work with stakeholders across the Business, Finance and Risk and act as a conduit for delivering solutions to business problems.
We are looking for a Level 4 QCF (or equivalent) advisor to give support within the Tax, Protection, Investments and Trusts space, for a national wealth client. You will be expected too: Provide technical support to the business regarding the different products on offer. Support the team with the Investments Advice Guidance Framework To provide a First-Class technical query resolution service, via phones, email and Live Chat, adhering to agreed standards, to agreed service levels. Provide 'added value' services to the business as required. Personally contribute to the continuous improvement of the technical query resolution service The key responsibilities of the role include: Accurately resolve technical queries received via Live Chat, phone, email, and any other digital media. Support the delivery of core service as required by the operation within agreed service levels. Takes personal responsibility for improving own technical knowledge, product/process/system knowledge as well as service skills. Ensures that personal coaching and mentoring needs are proactively raised and resolved with line manager. Takes personal responsibility in achieving the quality assurance targets set within the requirements of the QA framework in place. Personally display and evidence adherence to the organisations Culture and Values Maintain professional qualification standards through effective CPD evidencing and recording. Willing to contribute to small scale projects within the division. To be considered you must have a proven track record in a similar role, plus: Must demonstrate good knowledge of all products/services/systems offered through completion of internal accreditation licences. Can competently convey technical information through Live Chat/calls/email/and any other digital media to ensure comprehension by intended audience. Ability to apply consultative questioning techniques to analyse the full extent of technical query and provide the appropriate answer. Qualified to Level 4 QCF or equivalent e.g. Cii Diploma in Regulated Financial Planning In return a chance to work with a household name, hugely respected and offering excellent career progression and potential. Hybrid working, with a couple of days in the office and the rest working from home.
Apr 26, 2024
Full time
We are looking for a Level 4 QCF (or equivalent) advisor to give support within the Tax, Protection, Investments and Trusts space, for a national wealth client. You will be expected too: Provide technical support to the business regarding the different products on offer. Support the team with the Investments Advice Guidance Framework To provide a First-Class technical query resolution service, via phones, email and Live Chat, adhering to agreed standards, to agreed service levels. Provide 'added value' services to the business as required. Personally contribute to the continuous improvement of the technical query resolution service The key responsibilities of the role include: Accurately resolve technical queries received via Live Chat, phone, email, and any other digital media. Support the delivery of core service as required by the operation within agreed service levels. Takes personal responsibility for improving own technical knowledge, product/process/system knowledge as well as service skills. Ensures that personal coaching and mentoring needs are proactively raised and resolved with line manager. Takes personal responsibility in achieving the quality assurance targets set within the requirements of the QA framework in place. Personally display and evidence adherence to the organisations Culture and Values Maintain professional qualification standards through effective CPD evidencing and recording. Willing to contribute to small scale projects within the division. To be considered you must have a proven track record in a similar role, plus: Must demonstrate good knowledge of all products/services/systems offered through completion of internal accreditation licences. Can competently convey technical information through Live Chat/calls/email/and any other digital media to ensure comprehension by intended audience. Ability to apply consultative questioning techniques to analyse the full extent of technical query and provide the appropriate answer. Qualified to Level 4 QCF or equivalent e.g. Cii Diploma in Regulated Financial Planning In return a chance to work with a household name, hugely respected and offering excellent career progression and potential. Hybrid working, with a couple of days in the office and the rest working from home.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 26, 2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Why Johnston Financial? Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients' assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town ; This company is one of the largest in its sector and they are committed to ensuring our clients receive exceptional levels of service. To do this they seek to ensure that the staff receive ongoing professional development and enjoy their working environment.They are currently looking for a Digital Support Apprentice to join their team in Edinburgh. What's involved? Supporting the wider team with document management using their in-house system Enable with client details Becoming the first point of contact for customer and client queries and colleagues relating to any client information You will be responsible for managing finance documents and information for each client Assisting with the creation of client valuations Working in collaboration with the advisors to manage their diaries and setting up meetings Using online shared drives and client portals to update the database with information daily, through Enable Using Excel to run financial reports in regards to current jobs Scanning documents onto the Enable management system Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Salary: £18,000 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: Pension scheme Full time role on completion of apprenticeship Further development within Financial Services Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Apr 26, 2024
Full time
Why Johnston Financial? Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients' assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town ; This company is one of the largest in its sector and they are committed to ensuring our clients receive exceptional levels of service. To do this they seek to ensure that the staff receive ongoing professional development and enjoy their working environment.They are currently looking for a Digital Support Apprentice to join their team in Edinburgh. What's involved? Supporting the wider team with document management using their in-house system Enable with client details Becoming the first point of contact for customer and client queries and colleagues relating to any client information You will be responsible for managing finance documents and information for each client Assisting with the creation of client valuations Working in collaboration with the advisors to manage their diaries and setting up meetings Using online shared drives and client portals to update the database with information daily, through Enable Using Excel to run financial reports in regards to current jobs Scanning documents onto the Enable management system Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Salary: £18,000 per annum Working hours: Monday to Friday, 9am - 5pm Benefits: Pension scheme Full time role on completion of apprenticeship Further development within Financial Services Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular ; Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at ; They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level ;If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
Mar 26, 2024
Full time
We are looking for people to join our fantastic team at Somerset House Trust. As the home of cultural innovators, the Trust connects creativity and the arts with the broader society. Somerset House pursues a ‘Step Inside, Think Outside’ spirit and is born from the creative community we nurture - the experience and perspectives we host across background, age, race, and stage, and the intersections and crossovers we encourage. About the role: The Support Analyst is a critical part of the diverse and exciting technology operations at Somerset House. Working within the IT Department’s helpdesk function, the post holder will be a primary contact for 1st, 2nd and 3rd line IT and network support. You will help to ensure our IT services to our residents, members, and the Trust staff, are of the highest quality. You will work across a range of technologies and systems, from desktops to SaaS, maintaining ownership of cases from start to finish. Additionally, the role will have the opportunity to participate in the implementation of various IT solutions and projects as we work to improve our digital capabilities. Please note that this is an onsite role, based at Somerset House in central London, running Monday - Friday.
Responsibilities:
To be the primary point of contact for residents, members, event partners, and Trust IT support issues and requests. This includes 1st, 2nd, and 3rd line support.
Resolve all reported IT issues in a professional and timely manner, documenting all activity on the helpdesk ticketing system, conforming to SLA’s and adjusting priorities to deal with urgent issues and requests.
Monitor and manage ticket queues, alerts, automated tickets, and perform daily checks on various systems.
Proactively research and identify solutions that may benefit the team and the Trust.
Where appropriate, escalate issues to external vendors as required and monitor the escalation to ensure satisfactory resolution.
Assist in the delivery of IT services across all events and event spaces, including wired connections, wireless connections, AV components, and VoIP telephony.
Assist with the configuration of resident office moves, liaising closely with the property team, and the IT Solutions Lead.
As required, to assist in the testing and implementing of new solutions and adaptations/upgrades to IT services.
Undertake the training of Trust staff members as required.
Where occasionally required by key live events, exhibitions, and regular system maintenance taking place at Somerset House, to be able to shift working hours and days to provide support coverage.
Create and update IT and related documentation to allow retention and sharing of knowledge within the team and the Trust.
Participate as a team player in the support of colleagues within the department and across the Trust’s operations.
Undertake other duties that may be asked of you from time to time.
Skills, knowledge & expertise required for the role:
Experience :
Demonstrable technical knowledge of working in an IT service desk or team.
Demonstrable knowledge supporting and installing operating systems (Windows 10/11 primarily, some Windows Server 2012/2016/2019, some Mac OS) and standard productivity applications (Office 365, Teams, OneDrive, Adobe, AutoCAD, etc.).
Demonstrable knowledge supporting desktop hardware (primarily Dell laptops) and mobile devices (iOS and Android mobile phones and tablets).
Supporting of Active Directory, Office 365 (including Exchange), and Azure users, including password resets, account creation, and group policies.
Demonstrable knowledge of cyber security concepts and best practice, including Multi Factor Authentication, phishing, ransomware, passwords, firewalls, social engineering.
ITIL Foundation certification and technical Microsoft qualifications are desirable.
Skills :
A good knowledge of network infrastructure, both wired and wireless.
A good knowledge of logical network concepts, including VLANs, IPs, DNS and DHCP.
Strong communication skills with the flexibility to deal with a varied customer base.
Coaching or training end users in technical expertise.
Knowledge of VoIP telephony.
Knowledge of system backups, for example, Microsoft Azure Backup Service.
Skills in supporting a range of specific solutions are desirable, including hypervisors (Hyper-V), Cisco Meraki, Mimecast, Bitdefender, AlienVault SIEM, PaperCut, PRTG, Jira, EPOS systems, PDQ Deploy, Access Finance, Nexudus, Priava or similar events management software, and Tessitura.
As part of the recruitment process, there will be a practical task to help us assess hands-on technical skills.
Benefits to working at Somerset House:
Mental Health & Wellbeing - Access to our external Employee Assistance Programme (CiC) for free 24/7 confidential advice and support, including up to 6 free counselling sessions per year where needed- Mental health support and guidance from our in-house trained Mental Health First Aiders - Hybrid working based on having 3 days in the office per week (pro rata if part-time) - Contribution towards eye tests and glasses - Trust life insurance scheme Holiday - Enhanced annual leave – 25 days plus bank holidays - Birthday leave - additional day leave on or within a week of your birthday- Festive day - additional discretionary day off around the Christmas period Other Leave - Sick leave – 20 days full pay, followed by 20 days half pay - Emergency dependent care – option to use 25% of paid sick leave for emergency care of a dependent- Enhanced maternity pay Pension - 8% employer pension contributions- No minimum requirement for employee contributions- Option for salary exchange- Interest-free loans- Season ticket loan- Cycle to Work scheme Discounts, offers and free stuff - The list is endless and includes tickets to Somerset House events and entrance to other London Heritage sites - Discounts in Somerset House cafes and restaurants - Discounts with various high street retailers and restaurants - Discount to local leisure centres
About Somerset House Trust
Somerset House hosts the UK’s largest and most exciting creative community right in the heart of London, and are always looking for new talent to join our team. We welcome 3 million annual visitors to share our unique combination of cultural events, the creative industries and history. This mix informs and powers our programme and organisational culture, making us a singular, compelling and inclusive place to visit and work.
The Trust reserves the right to close a job before its application deadline. Our Commitment to Anti-Racism, Diversity and Inclusion:
Somerset House is open to all and we value the unique skills of everyone. Somerset House Trust is an equal opportunities employer and is committed to championing equality, diversity and inclusion in our workplace, so if you’re a suitably qualified applicant, we encourage your application whatever your age, disability, gender, gender identity, race, religion or belief, sexual orientation or socio-economic background. Somerset House is actively anti-racist, you can read about our Anti-Racism Pledge and the action we’re taking here . We are working hard to ensure our people, our onsite community and our sector reflect, represent and include all of society. With some recruitment stages, where candidates are equally qualified, we will seek to prioritise diversity to help us to increase representation across the creative economy and the Trust.We anonymise all job applications to help avoid discrimination in the initial screening stage of our recruitment process and reinforces our commitment to focus on skills and qualifications of all applications from the start. Please get in touch if you have any questions or require any adjustments to be made during the recruitment process.
Role overview
Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual.
Accountabilities:
Analyse existing and proposed technical architectures for security risk
Advise on appropriate security controls to mitigate security architecture risks
Provide expert technical advice to support the design and development of secure architectures
Apply secure architecture principles and practices to assure technical architectures
Develop security architecture frameworks/processes at programme level
Develop audit and compliance processes to assure technical security controls
Advise on technical management of secure environments
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Strong and demonstrable knowledge of Cyber Security technologies
Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments
Understanding of key trends relating to securing SAAS applications
Experience or interested in gaining experience in Secure DevOps
Experience doing threat-modelling of complex systems
Experience creating technical documentation, product documentation, technology, software and systems architecture
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics
Experience with open-source security technologies
Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control.
Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture
Relevant industry certification in the security domain
Comprehensive understanding of GDPR, specifically UK GDPR
Committed to actively contributing and building an inclusive BACK culture in your role
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
Nov 30, 2022
Full time
Role overview
Job Title : Security and Compliance Architect Department : Technology Reports to : Head of Architecture and Planning Job Level : Guide Location : Twickenham / Hybrid Duration : Permanent
Nature and scope:
The RFU is at the start of a strategic programme of work to transform the digital experience of volunteers, players, fans and attendees. A major part of the programme is to identify and deliver the appropriate technology platforms required to deliver the transformation.
The Security and Compliance Architect will support the design, development, procurement, and assurance of the Digital and Data solutions created by the RFU. The role will provide expertise and be the subject matter expert on the required security and controls and processes required both through project lifecycles, and in Business as Usual.
Accountabilities:
Analyse existing and proposed technical architectures for security risk
Advise on appropriate security controls to mitigate security architecture risks
Provide expert technical advice to support the design and development of secure architectures
Apply secure architecture principles and practices to assure technical architectures
Develop security architecture frameworks/processes at programme level
Develop audit and compliance processes to assure technical security controls
Advise on technical management of secure environments
Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business, and operational plans
Act as an ambassador for, and promote the best interests of the RFU, including the promotion of the RFU core values and BACK culture.
Undertake such other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation
Candidate overview
The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role
Qualifications, skills & experience:
Strong and demonstrable knowledge of Cyber Security technologies
Some experience and knowledge in designing or deploying Cyber Security solutions across either private, hybrid, or public cloud environments
Understanding of key trends relating to securing SAAS applications
Experience or interested in gaining experience in Secure DevOps
Experience doing threat-modelling of complex systems
Experience creating technical documentation, product documentation, technology, software and systems architecture
Working experience with the following concepts: SSL Crypto Solutions, Data Protection and Security, Software Development Methodologies (e.g. Agile), API Gateways, Data Analytics
Experience with open-source security technologies
Solid understanding of and ability to speak to security principles in areas such as application security, virtualization, cloud technologies, access control.
Knowledge of SIEM solutions as well as Vulnerability Management and the role they play in security architecture
Relevant industry certification in the security domain
Comprehensive understanding of GDPR, specifically UK GDPR
Committed to actively contributing and building an inclusive BACK culture in your role
Additional Information:
All role holders must maintain an appropriate standard of confidentiality. Any disclosures of confidential information (including personal information kept on computer or other media) made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence
The role description, person specification, job level and job title may be subject to change at the discretion of the RFU and under business developments. Any changes will be communicated to the role holder as appropriate
If you are a trans candidate applying for a job that requires a DBS check, please reach out to recruitment@rfu.com or directly to our safeguarding team ( safeguarding@rfu.com ) to use the confidential sensitive application route. This will provide applicants with the choice not to have any gender or name information disclosed on their DBS certificate.
During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questions here .
Please submit an anonymised CV with your application for this role.
About England Rugby England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations. Our core activities are:
Rugby – supporting rugby from grassroots to performance level
Commercial – building partnerships and hosting matches and events
Running the business - ensuring our organization and people can thrive
Our Culture At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities. We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQ+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people. We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our BACK behaviours which stand for Brave, Accountable, Collaborative and Keep improving. We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organization in the best way. We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to recruitment@rfu.com . What we can offer you We are proud of the range of benefits we can provide:
Retail discounts include 30% off Adidas, 20% off Optimum Nutrition, 25% off 02 and many more
Priority access to purchase match tickets
25% discount in Rugby Store and EnglandRugby.com
25 days of annual leave and your birthday day off
Free dental care and free access to the stadium gym
Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
After 3 months, you will be enrolled in our Aviva pension scheme and we will match and double your contribution up to 10%
Ride-to-work scheme, eyecare vouchers and season ticket loans
About Our Team At England Rugby, we want to hear our employees’ thoughts, ideas and feedback on our strategies, new initiatives and our work environment. That’s why we have quarterly meetings called ‘the Voice’ where various topics are discussed, in addition to regular surveys, including our annual D&I survey. We are always striving to create the best environment for our colleagues, and we are proud to present some of our most recent feedback from Feb 2022:
85% feel motivated to perform their role to the best of their ability
83% feel supported by their Manager
90% agree or strongly agree that their Manager empowers and trusts them to deliver while working from home
83% feel informed and connected with the organisation
If you would like to find out more about our diversity and inclusion work or the culture at England Rugby, please visit our website here: https://www.englandrugby.com/about-rfu/rfu-policies/diversity-and-inclusion/our-approach
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. You will get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This is an exciting opportunity for a Senior Developer to lead the development of integrated digital services, which are crucial to realising our overall departmental aim of supporting and developing UK trade. As a Senior Software Developer in the Department for International Trade, you will be working with modern technologies in a cloud-based environment and developing software and services to meet user needs, collaborating with colleagues in a multidisciplinary and agile product team. We code in the open, using Python (Django) and React - see our code here: . Responsibilities Your day-to-day role will involve: Being involved with every part of the life cycle of a service, from user research to deploying code, to production. Writing secure and reusable code, following a test-driven approach (TDD). Providing technical expertise and leadership in the development of strategic IT services and systems, typically through being the senior technical lead in a delivery team. Identifying and fixing issues with production services, finding ways to improve system robustness, resilience, and stability. Coaching and mentoring developers in the department. Being an active member of the departmental developers' community, sharing good practice. Creating a culture of continuous improvement in the design and delivery of applications and integrations, taking responsibility for a programme of peer led support and professional development. Researching, evaluating, and recommending new tools and techniques that will contribute to increased quality and productivity for our development teams. Defining, agreeing, and implementing appropriate tools and processes for the effective development and maintenance of services. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Modern web application and software development practices and architectures (microservices vs monoliths etc.). Software development with Python, JavaScript (Node.js, REACT) or similar (all backgrounds considered). An awareness of working practices such as test-driven development (focusing on automation), continuous integration and continuous delivery. Involvement in complex digital projects from initiation to live, demonstrating technical leadership, innovation, and problem resolution. Understanding of common web security risks (e.g., OWASP Top 10). Knowledge of agile frameworks and how to support teams in their adoption. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable experience of: Cloud-based development and writing infrastructure as code to integrate them, such as AWS serverless. SQL and the design of relational and NoSQL databases. Introducing new development practices into teams (e.g., continuous integration, serverless). Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Modern standards approach Systems integration Systems design Information security Development process optimisation Programming and build (software engineering) You will also be assessed against the Behaviour of: Leadership Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. ..... click apply for full job details
Sep 24, 2022
Full time
Contents Location About the job Benefits Things you need to know Apply and further information Location Belfast, Cardiff, Darlington, Edinburgh, London About the job Summary Join a team at the heart of the global economy! We create digital services, data tools and technology for businesses to prosper around the world. Have a look at our video ! Our Digital, Data and Technology team develops and operates tools, services, and platforms that enable the UK government to provide world leading support to businesses in the UK and overseas. You will get to constantly push boundaries in an environment free of heavy legacy, driven by curiosity, social purpose, diversity of thought, entrepreneurship, and the aspiration to offer an incredible experience to all our users. Find out more on our blog, Digital Trade. Job description This is an exciting opportunity for a Senior Developer to lead the development of integrated digital services, which are crucial to realising our overall departmental aim of supporting and developing UK trade. As a Senior Software Developer in the Department for International Trade, you will be working with modern technologies in a cloud-based environment and developing software and services to meet user needs, collaborating with colleagues in a multidisciplinary and agile product team. We code in the open, using Python (Django) and React - see our code here: . Responsibilities Your day-to-day role will involve: Being involved with every part of the life cycle of a service, from user research to deploying code, to production. Writing secure and reusable code, following a test-driven approach (TDD). Providing technical expertise and leadership in the development of strategic IT services and systems, typically through being the senior technical lead in a delivery team. Identifying and fixing issues with production services, finding ways to improve system robustness, resilience, and stability. Coaching and mentoring developers in the department. Being an active member of the departmental developers' community, sharing good practice. Creating a culture of continuous improvement in the design and delivery of applications and integrations, taking responsibility for a programme of peer led support and professional development. Researching, evaluating, and recommending new tools and techniques that will contribute to increased quality and productivity for our development teams. Defining, agreeing, and implementing appropriate tools and processes for the effective development and maintenance of services. Essential Skills and Experience You should be able to demonstrate essential skills and experience of: Modern web application and software development practices and architectures (microservices vs monoliths etc.). Software development with Python, JavaScript (Node.js, REACT) or similar (all backgrounds considered). An awareness of working practices such as test-driven development (focusing on automation), continuous integration and continuous delivery. Involvement in complex digital projects from initiation to live, demonstrating technical leadership, innovation, and problem resolution. Understanding of common web security risks (e.g., OWASP Top 10). Knowledge of agile frameworks and how to support teams in their adoption. Desirable Skills and Experience While not essential, it would be ideal if you have demonstrable experience of: Cloud-based development and writing infrastructure as code to integrate them, such as AWS serverless. SQL and the design of relational and NoSQL databases. Introducing new development practices into teams (e.g., continuous integration, serverless). Benefits Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an average employer contribution of 27% Things you need to know Security Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check . See our vetting charter . People working with government assets must complete basic personnel security standard checks. Selection process details We are closely monitoring the situation regarding the coronavirus, and will be following central Government advice as it is issued. There is therefore a risk that recruitment to this post may be subject to change at short notice. In addition, where appropriate, you may be invited to attend a video interview. Please continue to follow the application process as normal and ensure that you check your emails regularly as all updates from us will be sent to you this way. Assessment and Interview As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. At the sift stage for this role, Inspire People will assess you against the essential criteria listed above to compile a longlist of applications. If you are progressed through to this stage, you will be asked to complete a short, pre-recorded video interview with Inspire People or provide written answers to questions. These applications will then be sifted by DIT hiring managers. Initial sifting will take place the week commencing 26th September, with CV submissions to DIT on the 30th September. Interviews will take place the week commencing 10th October. Please note that these dates are indicative and may be subject to change. At the interview stage for this role, we will assess your technical/specialist experience, outlined in the above role description, testing your ability through relevant assessments/presentations and ask you questions around Behaviours and Technical skills, which are part of the Civil Service Success Profiles . The technical element within the interview, where you will be asked a series of questions to demonstrate your specific professional skills and knowledge related directly to the job role and context, will assess against these Technical Skills: Modern standards approach Systems integration Systems design Information security Development process optimisation Programming and build (software engineering) You will also be assessed against the Behaviour of: Leadership Offer Stage Appointments may be made to candidates in merit order based on location preferences. The salary we will offer is determined using interview performance. Scores at interview translate to proficiency levels and an associated salary. Once a successful candidate has a proficiency level and is part of the capability framework, they will be given opportunities to self-assess to progress through the pay scale within their grade during their time at DIT. For further explanation of proficiency levels and more information about DDaT click here. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. Candidates who pass the bar at interview but are not the highest scoring will be held on a 12-month reserve list for future appointments. Candidates who are judged to be a near miss at interview may be offered a post at the grade below the one advertised. If successful and transferring from another Government Department a criminal record check may be carried out. The Department for International Trade embraces and values diversity in all forms. We welcome and pride ourselves on the positive impact diversity has on the work we do, and we promote equality of opportunity throughout the organisation. Harmonised terms and conditions are attached. Please take time to read the document to determine how these may affect you. Please note the successful candidate will be expected to remain in post for a minimum of 18 months before being released for another role. Any move to the Department for International Trade from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at New entrants are expected to join on the minimum of the pay band. Reasonable adjustment If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should contact the DDaT Recruitment team before the closing date to discuss your needs. Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners Recruitment Principles. ..... click apply for full job details