Job Location: Livingston Job Type: Full Time/ Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring its optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC / laptop and UPS systems. Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis. Provide and schedule preventative maintenance tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex IT hardware problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Required Technical Skills: Good knowledge and experience with server hardware and compute services. Hands-on hardware troubleshooting experience Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.
Apr 19, 2024
Full time
Job Location: Livingston Job Type: Full Time/ Remote with occasional travel to Livingston office when required. Salary: £25,000 - £30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring its optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC / laptop and UPS systems. Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis. Provide and schedule preventative maintenance tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex IT hardware problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Required Technical Skills: Good knowledge and experience with server hardware and compute services. Hands-on hardware troubleshooting experience Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.
Site Engineer - Hybrid - Birmingham area - up to 28,000 We are currently working with a leading provider of laboratory monitoring equipment and services that specializes in serving the Healthcare & life science organizations for over 20 years. They are now looking for a Site Engineer who is based around Birmingham and is happy to travel to different customer sites. You should be comfortable travelling and working autonomously. Job Requirements: MS Office suite Maintaining high-quality standards and adherence to health and safety regulations Day-to-Day Responsibilities: Installation, commissioning, and qualification testing within specified timeframes and budgets Emergency repairs and maintenance Collaboration with the team for fault diagnoses Project management, site surveys, and asset register maintenance Benefits: Support for ongoing training and development initiatives Attendance at networking meetings and exhibitions Competitive remuneration and comprehensive health and safety protocols Supportive team environment If that sounds like you then please apply now or send an email to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
Apr 19, 2024
Full time
Site Engineer - Hybrid - Birmingham area - up to 28,000 We are currently working with a leading provider of laboratory monitoring equipment and services that specializes in serving the Healthcare & life science organizations for over 20 years. They are now looking for a Site Engineer who is based around Birmingham and is happy to travel to different customer sites. You should be comfortable travelling and working autonomously. Job Requirements: MS Office suite Maintaining high-quality standards and adherence to health and safety regulations Day-to-Day Responsibilities: Installation, commissioning, and qualification testing within specified timeframes and budgets Emergency repairs and maintenance Collaboration with the team for fault diagnoses Project management, site surveys, and asset register maintenance Benefits: Support for ongoing training and development initiatives Attendance at networking meetings and exhibitions Competitive remuneration and comprehensive health and safety protocols Supportive team environment If that sounds like you then please apply now or send an email to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
Systems Service Engineer Our client, who are an Automation company based in Telford, are looking for a Systems Service Engineer to join their team on a permanent basis. The purpose of this role is to offer prompt, efficient, thorough and safe on-site service and commissioning of complete Electrical Control Systems including PLCs, AC/DC drive, general control gear and SCADA systems These sites may be anywhere in the United Kingdom or overseas You will be reporting directly to the Production & Service Manager Job Responsibilities Reactive site support on customer automation control applications to include PLC, VSD's, Robots network and SCADA systems 24/7 reactive callout support (rostered cover) Methodical problem-solving approach Workshop testing of engineered automation Control Systems Investigation and Repair of components to include PLC, VSD's, Robots network and SCADA systems To be capable of reading electrical schematic diagrams and PLC software listings To be capable of keeping accurate and up to date site logs and timesheets Accurate marking-up of project schematics and documentation Assist with the development and delivery of bespoke training courses to meet the customer's requirements Support and train colleagues where possible Assist other engineers with on-site commissioning and service of engineered automation Control Systems Assist sales with technical support, site audits and quotations Assist in the development of the service department to increase its capabilities and competitiveness within the marketplace To adhere to the Company's Quality and Health and Safety procedures and any other Company policies and procedures Other engineering duties deemed to be within your capabilities Communication Skills To be able to communicate with customers, other contractors and other commissioning engineers with regard to problems, progress and targets To be capable of communicating with other on-site personnel Physical Demands The position sometimes requires consistently long hours without time off. You should be prepared to spend long periods of time on your feet Working Conditions Working at customer sites across the UK and abroad. Due to the nature of specific projects, there is a possibility that there may be prolonged periods of time spent overseas Knowledge, Skills and Experience Variable speed drives experience for Siemens, ABB, Danfoss, Rockwell, CT and Servo drives PLC experience for Rockwell, Siemens, Mitsubishi, Omron products and software Robot experience would be advantageous Personal Qualities Being a great team player as well as the ability to work off own initiative Excellent communication skills, both oral & written Confident and pro-active with an organised approach to work Situational adaptability Good problem solver Hands on attitude Enthusiastic and able to be relied upon The package for this role includes a salary of 45,000 + company van + 5% pension + overtime + on call payment Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Full time
Systems Service Engineer Our client, who are an Automation company based in Telford, are looking for a Systems Service Engineer to join their team on a permanent basis. The purpose of this role is to offer prompt, efficient, thorough and safe on-site service and commissioning of complete Electrical Control Systems including PLCs, AC/DC drive, general control gear and SCADA systems These sites may be anywhere in the United Kingdom or overseas You will be reporting directly to the Production & Service Manager Job Responsibilities Reactive site support on customer automation control applications to include PLC, VSD's, Robots network and SCADA systems 24/7 reactive callout support (rostered cover) Methodical problem-solving approach Workshop testing of engineered automation Control Systems Investigation and Repair of components to include PLC, VSD's, Robots network and SCADA systems To be capable of reading electrical schematic diagrams and PLC software listings To be capable of keeping accurate and up to date site logs and timesheets Accurate marking-up of project schematics and documentation Assist with the development and delivery of bespoke training courses to meet the customer's requirements Support and train colleagues where possible Assist other engineers with on-site commissioning and service of engineered automation Control Systems Assist sales with technical support, site audits and quotations Assist in the development of the service department to increase its capabilities and competitiveness within the marketplace To adhere to the Company's Quality and Health and Safety procedures and any other Company policies and procedures Other engineering duties deemed to be within your capabilities Communication Skills To be able to communicate with customers, other contractors and other commissioning engineers with regard to problems, progress and targets To be capable of communicating with other on-site personnel Physical Demands The position sometimes requires consistently long hours without time off. You should be prepared to spend long periods of time on your feet Working Conditions Working at customer sites across the UK and abroad. Due to the nature of specific projects, there is a possibility that there may be prolonged periods of time spent overseas Knowledge, Skills and Experience Variable speed drives experience for Siemens, ABB, Danfoss, Rockwell, CT and Servo drives PLC experience for Rockwell, Siemens, Mitsubishi, Omron products and software Robot experience would be advantageous Personal Qualities Being a great team player as well as the ability to work off own initiative Excellent communication skills, both oral & written Confident and pro-active with an organised approach to work Situational adaptability Good problem solver Hands on attitude Enthusiastic and able to be relied upon The package for this role includes a salary of 45,000 + company van + 5% pension + overtime + on call payment Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Job Location: Livingston Job Type: Full Time/ Remote with occasional travel to Livingston office when required. Salary: 25,000 - 30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring its optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC / laptop and UPS systems. Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis. Provide and schedule preventative maintenance tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex IT hardware problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Required Technical Skills: Good knowledge and experience with server hardware and compute services. Hands-on hardware troubleshooting experience Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.
Apr 19, 2024
Full time
Job Location: Livingston Job Type: Full Time/ Remote with occasional travel to Livingston office when required. Salary: 25,000 - 30,000 Per Annum Role Description Your role as an IT hardware Support Engineer is to support and maintain IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading equipment while ensuring its optimal performance. The individual will also troubleshoot problem areas in a timely and accurate manner and help you with anything that is needed. Technical Support Requirements: Provide hardware support for all hardware and computer services including, servers, storage, PC / laptop and UPS systems. Provide on-call support (either on-site or remotely using VPN connectivity) outside normal working hours as required on a rotational basis. Provide and schedule preventative maintenance tasks for customer site visits. Perform troubleshooting and performance tuning activities as required. Apply server hardware and compute patches, updates and perform upgrades. Perform IT hardware and peripheral equipment improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end user IT hardware, networked peripheral devices, and networking hardware products. Perform on-site analysis, diagnosis, and resolution of complex IT hardware problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed. Required Technical Skills: Good knowledge and experience with server hardware and compute services. Hands-on hardware troubleshooting experience Able to read and understand technical manuals, procedural documentation, and OEM guides. Ability to conduct research into PC issues and products as required.
Job Title: Customer Installation Engineer Location : Sheffield Salary: Competitive Job Type: Full Time, Permanent Overview: Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver "Right First Time & On Time". At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally. Responsibilities: Customer Installation Technicians are engaged in the delivery (configuration, installation, testing and acceptance) of circuits and various types of TNS network devices. The Technician also provides support for internal TNS teams and for customers who are in the process of activating services on the TNS network. This is a technical position and requires an ability to combine independent working, sometimes outside of business hours, with a willingness to contribute to team objectives and maintain high standards whilst delivering business growth as part of TNS overall corporate strategy. The ideal candidate will not only do the job to the highest level of quality but will also proactively look to develop (through change of process/procedure or development of scripts/automation) ways of increasing quality and efficiency in how we deliver our services. The Job Responsibilities Include: Support customers during router installation and associated activities, including patch cabling and cross connects, and work closely with Field Technicians on installation, configuration and troubleshooting tasks Remain logged into the Installations phone queue during business hours to take calls from customer engineers at the point of device installation Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed Works with telecommunication companies to turn up circuits. Circuits include but not limited to: leased line DS0, DS1, DS1 hubs, DS3, DS3 hubs, OC3+, Ethernet, Frame Relay, DSL, ISDN, VPN, MPLS Ensure Remedy database integrity is always maintained and highlight where existing data requires updating Proactively highlight where processes can be made more efficient and consider the use of automation tools as necessary Provide updates to technical documentation for the Customer Implementation Group to ensure each customer solution is provided to Operations support groups in a timely manner Build and consolidate professional working relationships with technical peers within customer organisations and with other similar TNS teams around the globe Keep abreast of changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation. Use time management tools to assist with project task tracking and reporting Qualifications: Required: Proven ability to work under limited supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities. Proven experience in working concurrently on several reasonably complex assignments with minimal guidance. Working experience in Networking Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity. Effectively communicates information verbally and in writing in a clear and coherent manner. Fluent English written and verbal is required. Alternative language is also a benefit, in particular Spanish, French, and Italian. Must be able to work in a fast-paced environment and manage a variety of responsibilities at the same time. Role Level is dependent on qualifications and experience - Minimum 1 years' experience in a similar role is required. Desirable: Experience in the installation and configuration of one or more of these router types - Cisco, Juniper, Digi, Virtual Access, Fortinet A point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and Salesforce Mobile carrier data connectivity solution implementation/support PSTN technologies TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Field Service Engineer, Service Engineer, Garage Equipment technician, Field Service Technician, Service Technician, Garage Engineering Technician, Field Maintenance Engineer, Field Maintenance Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Fitter will also be considered for this role.
Apr 19, 2024
Full time
Job Title: Customer Installation Engineer Location : Sheffield Salary: Competitive Job Type: Full Time, Permanent Overview: Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver "Right First Time & On Time". At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally. Responsibilities: Customer Installation Technicians are engaged in the delivery (configuration, installation, testing and acceptance) of circuits and various types of TNS network devices. The Technician also provides support for internal TNS teams and for customers who are in the process of activating services on the TNS network. This is a technical position and requires an ability to combine independent working, sometimes outside of business hours, with a willingness to contribute to team objectives and maintain high standards whilst delivering business growth as part of TNS overall corporate strategy. The ideal candidate will not only do the job to the highest level of quality but will also proactively look to develop (through change of process/procedure or development of scripts/automation) ways of increasing quality and efficiency in how we deliver our services. The Job Responsibilities Include: Support customers during router installation and associated activities, including patch cabling and cross connects, and work closely with Field Technicians on installation, configuration and troubleshooting tasks Remain logged into the Installations phone queue during business hours to take calls from customer engineers at the point of device installation Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed Works with telecommunication companies to turn up circuits. Circuits include but not limited to: leased line DS0, DS1, DS1 hubs, DS3, DS3 hubs, OC3+, Ethernet, Frame Relay, DSL, ISDN, VPN, MPLS Ensure Remedy database integrity is always maintained and highlight where existing data requires updating Proactively highlight where processes can be made more efficient and consider the use of automation tools as necessary Provide updates to technical documentation for the Customer Implementation Group to ensure each customer solution is provided to Operations support groups in a timely manner Build and consolidate professional working relationships with technical peers within customer organisations and with other similar TNS teams around the globe Keep abreast of changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation. Use time management tools to assist with project task tracking and reporting Qualifications: Required: Proven ability to work under limited supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities. Proven experience in working concurrently on several reasonably complex assignments with minimal guidance. Working experience in Networking Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity. Effectively communicates information verbally and in writing in a clear and coherent manner. Fluent English written and verbal is required. Alternative language is also a benefit, in particular Spanish, French, and Italian. Must be able to work in a fast-paced environment and manage a variety of responsibilities at the same time. Role Level is dependent on qualifications and experience - Minimum 1 years' experience in a similar role is required. Desirable: Experience in the installation and configuration of one or more of these router types - Cisco, Juniper, Digi, Virtual Access, Fortinet A point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and Salesforce Mobile carrier data connectivity solution implementation/support PSTN technologies TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Field Service Engineer, Service Engineer, Garage Equipment technician, Field Service Technician, Service Technician, Garage Engineering Technician, Field Maintenance Engineer, Field Maintenance Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Fitter will also be considered for this role.
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs. This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lucy Fraser-Stansbie at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs. This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lucy Fraser-Stansbie at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for an IT Endpoint Support Engineer to join this organisations fast-growing IT team. Job overview This role is working within the Service Desk, working as the initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting staff both face to face and over the telephone. Supporting Windows 10, Office 365 and a number of internal applications. Main duties of the job Working as an IT Desktop engineer covering 4 main elements of the role: Remote fixes Site Visits Build Repairs Detailed job description and main responsibilities Providing IT second line customer focused support for both clinical and corporate customers Ensure all work/ calls are recorded within the call management system through the IT Service Desk To be prompt and meticulous in updating of daily Incidents and Request for Service handled into the call management system ensuring all relevant details are captured To be responsive and pro-active when investigating and diagnosing incidents by providing telephone remote support to restore normal service as quickly as possible Monitoring and tracking incidents, escalating where necessary hierarchical or functionally Prioritise, organise and re-classify IT incidents, requests for service and queries, documenting additional information gained and actions carried out in line with the Support Services standards and Digital Services service level agreement Liaising with third party suppliers to resolve faults or provide identified work around solutions on tailored or National systems Resolve or provide identified work around solutions to customer queries / incidents or assign to the correct specialised team within IT Responsible for the Installation/ setup, repair and maintenance of workstations, local software, peripherals and telephones in accordance with the Digital Services SLA. Configure settings, network services and printer facilities Upgrade, migrate, test and maintain IT hardware, software and peripherals Build & Install purchased IT equipment & software applications within agreed timescales documented in the Service Level Agreement Provide second line support to customers in troubleshooting, investigating and repairing applications and IT hardware, including desktops/ laptops and related peripherals, ensuring that Agreed Service Levels are met Analyse information presented and gained from the customer to enable diagnostics of workstations and peripheral equipment using remote Digital Services approved tools Undertake site visits where necessary to rectify software/hardware problems, undertake moves and changes & roll out new hardware for technology refresh/project work Responsible for the maintaining the Digital Services antivirus, Sophos console, and data integrity within the call management system Ensure all Endpoint asset information is kept up to date Escalate calls in jeopardy of failing service level targets to the Endpoint Services Manager Provide peer training within the Endpoint Engineering team to ensure a multi-skilled team and knowledge transfer Presenting a positive image of Digital Services at all times and comply with all Corporate Policy Person specification Qualifications Essential criteria A degree or equivalent or significant experience of supporting Computer Desktop Hardware Microsoft Certification or equivalent ITIL Service Management foundation certification or equivalent knowledge Desirable criteria Service Desk Institute Analyst certification or equivalent Experience Essential criteria Working knowledge of Active Directory, users, computers and security groups Working knowledge of Microsoft Operating Systems; Windows 10 Working knowledge of Sophos console, asset management solutions and Citrix Working knowledge of Microsoft Office 365 Good keyboard skills (RSA 2 typing/word processing or equivalent experience) Experience working in a customer service environment , providing excellent customer-focused service, managing customer expectations and dealing with difficult customers Excellent communications skills (verbally and written) Good analytical problem solving skills Experience of working effectively as a team Desirable criteria An understanding of community focus and previous experience of working in IT within the public sector Experience of working within an ITIL environment A working knowledge of Microsoft System Center Configuration Manager Skills, Abilities and Knowledge Essential criteria Excellent customer handling skills, including communicating at the customer's technical level, working with executive customers and managing difficult people Professional and calm approach at all times, particularly when dealing with difficult situations Good customer relationship management skills, enabling customer confidence and empowerment A logical approach to problem solving and exercising good judgement Good attention to detail Prioritises and organise workload in accordance with the Service Level Agreement Able to meet targets under pressure Communication Essential criteria Able to communicate effectively in written and verbal English language Personal and People development Essential criteria Self motivated 'Will do/ can do' attitude Flexible with working hours where it is demanded by the role, to meet the needs of the service Essential criteria Understand and apply vision, values and behaviours Be proactive, forward thinking and comfortable working on own initiative Share creative and innovative ways of doing things with colleagues Take ownership Deliver on commitments in a timely way Exhibit the necessary level of independence and objectivity required to perform the role effectively Other Essential criteria Ability to perform moderate physical activity on a frequent basis Must hold full and valid UK driving licence and have access to a vehicle If this position looks to be of interest, please apply TODAY!
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 18, 2024
Contractor
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Milton Keynes, Luton and Watford areas Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Fusion People Ltd
Newcastle Upon Tyne, Tyne And Wear
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Newcastle upon Tyne Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break inbetween. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 18, 2024
Contractor
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Newcastle upon Tyne Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break inbetween. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Fusion People Ltd
Newcastle Upon Tyne, Tyne And Wear
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Newcastle Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Apr 18, 2024
Seasonal
Field Service Engineer (EPOS Systems/ Electronic Point Of Sale) Location: Newcastle Day rate: 134.46 per day in scope of IR35 (umbrella) (PAYE option available) Overtime rates for hours worked outside of your rota: Monday to Saturday 22.41 per hour. (umbrella) Sundays and Bank holidays 29.88 per hour. (umbrella) Standby hourly rate Monday to Saturday 2.00 (umbrella) Standby hourly rate Sunday 3.00 (umbrella) You will be provided with a van, fuel card, mobile phone and laptop in order to carry out this role. A normal day would be working from 8am to 6pm with a one hour break in between. There is a 1 in 3 on-call weekly rota which mean in a 3 week period you will be on call one of those weeks. (Should you need more specific information then please as me.) Training: Classroom training with shadowing another engineer. (training is paid) You will be working for a company that has cornered the EPOS industry and is the main supplier of tills, ATMs and self-checkouts to major retail stores around the country. You will be working as a field service engineer going out to retail stores in your coverage area and performing break fix and maintenance for their tills and self-checkouts. This contract has a big earning potential as you'll be encouraged to do overtime which would be paid hourly at time and a half or double time. Duties: Incident Handling: Perform trouble shooting via detailed analysis of HW and SW failures with the usage of all available diagnostic tools. This includes repair of HW on component level, cleaning and adjustment of mechanical components and configuration and installation of SW. IMAC/R: Perform Installation, Movement, Addition, Change and Removal of hardware and software products and components as directed. Process Tasks: Receive briefing for incidents and orders from dispatch function. Update dispatch function of all unforeseen issues. Provide detailed debriefing on all performed activities. Proactively inform customers about performed actions. Training: Participate in regular hardware and software trainings (on the job, classroom trainings and web-based trainings) according to the corporate training concept and receive certification after passing relevant test. Key skills: Proven track record of more than 1 year Service Technician. Successfully completed education in IT- or mechatronic/electronic-related profession. PC literacy and good knowledge and application of the relevant tools and methods. Product knowledge of relevant industry and basic ITIL skills preferred. Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. Acceptance of exposure to the outside elements. Shift adaptability, which would include an on-call rotation for evenings and weekends. Exceptional customer service skills are needed. Ability to organize and inventory truck stock parts and tools. Sense of urgency, organizational skills, professional presence and work in team environment. Firstline or Service Technician work experience preferred. Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Apr 18, 2024
Full time
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop Candidates residing in North East or Yorkshire such as Cleveland, Durham, Humberside, North Yorkshire , Northumberland, South Yorkshire , Tyne & Wear , Leeds, Sheffield, MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
Apr 18, 2024
Full time
Trainee Installation AV Engineer Basic salary dependant on experience 28,000- 32, days holiday , Travel, Accommodation & Food ( Engineer Credit Card) All tools and transport provided Company Mobile Phone & Laptop Candidates residing in North East or Yorkshire such as Cleveland, Durham, Humberside, North Yorkshire , Northumberland, South Yorkshire , Tyne & Wear , Leeds, Sheffield, MiGrowth are pleased to be add another award winning 'end to end' digital signage solutions provider. My Client holds a strong position within a rapidly expanding market. Who specialise in the automotive sector, but also within corporate communications, leisure, retail, healthcare, transport and estate agency. This includes consulting with clients about their signage needs and sourcing suitable new technology and products. After designing a signage solution, hardware and software solutions are matched to this need. My client creates and design creative content required for the screens. My Clients in house engineers install the solution and clients are supported with an SLA. Together we need an Installation AV Engineer to install and provide service support for digital signage equipment in our customers' premises. You will be working with the latest cutting edge technology including digital screens, mobile devices and projectors. You will also install the infrastructure that supports these solutions. This will include a wide range of cabling and terminations, as well as network infrastructures. This is an ideal opportunity to be part of an exciting growing team in a new and exciting marketplace as an Installation AV Engineer What you will be doing as Installation AV Engineer To install digital signage equipment in customer premises as an Installation AV Engineer To install cables and network infrastructures in customer premises as an Installation AV Engineer To work closely with the engineering and IT teams To carry our repair, service and routine maintenance work Where required, to solve practical problems; detect & repair equipment faults Driving high satisfaction levels with customers, aiming to install or restore normal operational service with minimum impact Keep the office team updated of progress Keep the IT team updated with technical information or unresolved issues Required to stay overnight in hotel accommodation organised by the company Carry out Site Surveys as Installation AV Engineer Who we are looking for as Installation AV Engineer Experience of using hand held & electrical tools with competence Previous installation experience of electrical equipment You must hold a current UK driving licence, able to drive a van Excellent interpersonal and communication skills are essential Ability to work on own initiative Analytical, with problem solving skills Ability to work to deadlines MiGrowth is an established and industry accredited Sales & Marketing Recruitment Consultancy. MiGrowth Specialise in Sales & Marketing Recruitment within Technology & Audio Visual, FMCG, Media & Publishing In order to get the best experience possible of working with MiGrowth please take the time to register your CV with us so we can discuss relevant roles with you (url removed)
We are looking for an experienced corporate AV Installation Engineer working for an established and rapidly growing company based in Maidenhead. The engineer will be responsible for planning, testing, installing, and servicing Audio-Visual equipment for various job sites and clients. Active participant in the team ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commissioning. Also acts as a liaison between other engineers and the clients, making sure that everyone is aware of the job's progress and any issues that have arisen during implementation. Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment for various job sites. This role is open to UK residents, all applicants will need to have any visas (if required) already in place and ideally live within commutable distance of Maidenhead (west London). Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of consumables/materials are kept in the workshop Van and Cable monthly checks Timesheet and expenses submitted Continue with personal development plan and applicable training Management Software and Quality Policy awareness, development, and updating (where applicable) Product research and development for client requirements
Apr 18, 2024
Full time
We are looking for an experienced corporate AV Installation Engineer working for an established and rapidly growing company based in Maidenhead. The engineer will be responsible for planning, testing, installing, and servicing Audio-Visual equipment for various job sites and clients. Active participant in the team ensuring projects are delivered within agreed timescales by interpreting project plans and recommending any modifications that may be needed for the successful sign-off and job commissioning. Also acts as a liaison between other engineers and the clients, making sure that everyone is aware of the job's progress and any issues that have arisen during implementation. Responsible for post-implementation fault finding, testing, and the repair of audio-visual equipment for various job sites. This role is open to UK residents, all applicants will need to have any visas (if required) already in place and ideally live within commutable distance of Maidenhead (west London). Accountabilities Include: Onsite Work 90% Practical work includes but is not limited to: Rack builds, Audio Visual and Video Conference installation and configuration Communicating with customers and site contacts Adherence to site rules, procedures, and H&S Communicating job progress to the Project Manager and Resource Planner Site cleanliness Completion of all project documentation and sign-offs Configuring, performing diagnostics, and firmware updates of videoconferencing codecs and AV hardware in general. Fault finding and testing Audio-visual equipment In office 10% Installation preparation of tools, equipment, consumables, and installation documentation Ensure sufficient stock levels of consumables/materials are kept in the workshop Van and Cable monthly checks Timesheet and expenses submitted Continue with personal development plan and applicable training Management Software and Quality Policy awareness, development, and updating (where applicable) Product research and development for client requirements
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: IT Hardware Engineer Job Location: Derby Role Description We are currently seeking a full-time on-site IT Hardware Support Technician based in Derby. As an IT hardware technician, you will be responsible for maintaining and supporting customer technology equipment and IT assets. Your duties will include installing, configuring, diagnosing, repairing, and upgrading equipment to ensure optimal performance. Additionally, you will troubleshoot problem areas promptly and accurately, providing comprehensive assistance as needed. Technical Support Requirements: Provide comprehensive multi-vendor OEM hardware support for various hardware and computer services, including servers, storage, PC/laptop, and UPS systems. Offer on-call support, either on-site or remotely via VPN connectivity, outside regular working hours on a rotational basis. Coordinate with vendor support to resolve problems and incidents efficiently. Schedule and perform preventative maintenance tasks during customer site visits. Conduct troubleshooting and performance tuning activities as required. Apply patches, updates, and upgrades to server hardware and compute systems. Generate necessary documentation and reports as per organizational requirements. Support activities during planned maintenance windows outside normal working hours. Execute IT hardware improvements, upgrades, and repairs. Install, configure, test, maintain, monitor, and troubleshoot end-user IT hardware, networked peripheral devices, and networking hardware products. Conduct on-site analysis, diagnosis, and resolution of complex IT hardware problems, recommending and implementing corrective solutions as necessary. Respond promptly to incoming calls, pages, and emails regarding IT hardware issues. Service Management Manage and prioritize tasks assigned to the server hardware and compute services team, including service requests, change requests, incidents, project tasks, and other responsibilities as needed. Monitor and take ownership of tasks assigned to the server hardware and compute services team to ensure completion within SLA targets. Evaluate and recommend hardware products for purchase. Required Technical Skills: Proficient knowledge and experience with server hardware and compute services. Strong customer service orientation. Hands-on hardware troubleshooting experience. Ability to comprehend technical manuals, procedural documentation, and OEM guides. Capacity to conduct research on PC issues and products as necessary. Excellent interpersonal and relationship-building skills. Effective written and oral communication skills in English. Capability to present ideas in a user-friendly manner. Willingness to adapt and learn new skills as required. Self-motivated and proactive approach to tasks. Attention to detail and strong analytical/problem-solving abilities. Previous experience in customer-facing roles. Support of a diverse workplace environment. Proficiency in writing documentation and reports. Possession of a full driving license and access to a vehicle. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Position overview: An exciting opportunity to join Saab Seaeye's product support team, supporting a wide range of leading electric underwater robotic products including Saab Seaeye's new electric work class vehicle (eWROV) and new electric manipulator. The role is to complement the existing support team with a focus towards electrical, electronic and robotic systems. Key accountabilities and responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support Carry out hands on fault finding and repairs of electro-mechanical systems Provide technical support to internal stakeholders such as the aftersales team Share the emergency 24hour support line with other team members Input into the product development roadmaps for better serviceability and maintainability Input into the development of product support systems and tools Work with the training team to feedback support issues to update training material, manuals and knowledge base Assist with training of customers and staff to ensure a high level of knowledge is gained with regards to all Saab Seaeye products Liaise with sales departments on key issues affecting customer relationships Personally manage critical issues that arise which will have significant impact on customer relations Travel internationally to customer premises & offshore locations potentially at short notice to provide technical support General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information and Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times To maintain a professional and supportive relationship with team members and other departments in order to deliver business objectives or deadlines. To carry out any other duties as detailed by a member of the management team or authorized representative. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Health & Safety responsibilities: To ensure that the working area is a clean and safe environment in compliance with the 6S best practice and health and safety policies. To ensure any equipment used is safe, within electrical test date and all guards and interlocks are working and in place. To act safely and responsibly in line with company processes and Health and Safety procedures to ensure your safety and the safety of others. To report any potential Health and safety hazards or violations to your supervisor/ line manager or directly to the QHSE manager. To ensure any PPE or work wear required or provided for the job is worn and checked regularly for wear, and then reported when replacements required. Skills / Knowledge required Experience of working with customers and customer support A sound engineering background in electrical and electronics as well as software and computer systems Electrical and mechanical practical skills Digital electronics knowledge knowledge of networking principles desirable (Ethernet and fibre optics) Will be required to travel when necessary potentially at short notice including to remote offshore locations (offshore training will be provided if not already certified) To give an idea of the commitment, the 24hour emergency support line is for emergency use outside of normal business hours. Typically the line receives an average of 3-4 calls per week and monitoring of the phone is shared between a team of 4. Offsite support visits vary, but typically 6 trips per annum are estimated
Apr 18, 2024
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 500 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. As part of the global entity Saab AB, Saab UK combines the innovative spirit of a start-up with the resources and expertise of a larger corporation. Globally, Saab employs over 22,000 people, with operations on every continent. Our partnerships with UK customers and industry mean we are able to deliver innovative solutions to complex challenges, anticipating the threats of tomorrow. We invest 23% of our annual revenue into research and development, collaborating with a range of partners including industry and academia. Saab is a company that offers our employees plenty of opportunities for growth and advancement. We embrace diversity and are committed to providing a workplace where individuals can thrive professionally, paving the way for future progression. We also recognise the need for a healthy work-life balance to ensure our staff have the chance to live a fulfilling life beyond the workplace. Position overview: An exciting opportunity to join Saab Seaeye's product support team, supporting a wide range of leading electric underwater robotic products including Saab Seaeye's new electric work class vehicle (eWROV) and new electric manipulator. The role is to complement the existing support team with a focus towards electrical, electronic and robotic systems. Key accountabilities and responsibilities: Provide front line technical support to Saab Seaeye's global customer base by e-mail, phone, remote connections, as well as in person offshore as and when required, with a focus on electrical manipulators and robotics Develop a thorough understanding of our bespoke hardware and software robotics architecture to enable high quality customer support Carry out hands on fault finding and repairs of electro-mechanical systems Provide technical support to internal stakeholders such as the aftersales team Share the emergency 24hour support line with other team members Input into the product development roadmaps for better serviceability and maintainability Input into the development of product support systems and tools Work with the training team to feedback support issues to update training material, manuals and knowledge base Assist with training of customers and staff to ensure a high level of knowledge is gained with regards to all Saab Seaeye products Liaise with sales departments on key issues affecting customer relationships Personally manage critical issues that arise which will have significant impact on customer relations Travel internationally to customer premises & offshore locations potentially at short notice to provide technical support General accountabilities and responsibilities: To use personal judgement and initiative to develop effective and constructive solutions to challenges and obstacles in day to day activities and procedures within the specified role. To maintain personal ability in, and appropriate use of, all relevant IT (Information and Technology) and other systems required to adequately perform the role. To act ethically, with integrity and in the best interest of the business at all times To maintain a professional and supportive relationship with team members and other departments in order to deliver business objectives or deadlines. To carry out any other duties as detailed by a member of the management team or authorized representative. To keep good time management to minimise any wasted time and maximise productivity and effectiveness. Health & Safety responsibilities: To ensure that the working area is a clean and safe environment in compliance with the 6S best practice and health and safety policies. To ensure any equipment used is safe, within electrical test date and all guards and interlocks are working and in place. To act safely and responsibly in line with company processes and Health and Safety procedures to ensure your safety and the safety of others. To report any potential Health and safety hazards or violations to your supervisor/ line manager or directly to the QHSE manager. To ensure any PPE or work wear required or provided for the job is worn and checked regularly for wear, and then reported when replacements required. Skills / Knowledge required Experience of working with customers and customer support A sound engineering background in electrical and electronics as well as software and computer systems Electrical and mechanical practical skills Digital electronics knowledge knowledge of networking principles desirable (Ethernet and fibre optics) Will be required to travel when necessary potentially at short notice including to remote offshore locations (offshore training will be provided if not already certified) To give an idea of the commitment, the 24hour emergency support line is for emergency use outside of normal business hours. Typically the line receives an average of 3-4 calls per week and monitoring of the phone is shared between a team of 4. Offsite support visits vary, but typically 6 trips per annum are estimated
Contract Opportunity IT Warehouse Engineer, Stoke £120 per day Are you currently looking for an exciting new opportunity within the IT industry? Concept are recruiting for Warehouse Engineers in the Stoke area to configure IT equipment in a workshop environment.If you are looking for your first role within the IT/Epos industry this could be a great opportunity for you! What will your day to day activities involve? You will be working for a leading IT services company dealing with multiple types of hardware on a contract basis. The position will be completing repairs, refurbishments, modular swaps, unit replacements and staging of IT/ATM Equipment and working in the Warehouse. You will be responsible for testing of the equipment and completing configurations/builds. Stock management and distribution around warehouse Full training provided What we are looking for? The successful applicant should have a keen passion for IT. Must hold full Forklift licence for both indoor and outdoor use Experience is not essential, however experience in completing configuration of IT hardware ideally EPOS equipment and a high level of mechanical/electrical aptitude; experience on maintaining computer hardware, routers, networks, switches, hubs would be advantageous. Ability to use basic tools such as Screw Drivers, Drill etc. Able to work alone once trained. Working Hours and rates? Opportunity to work with industry leader Working hours are Monday - Friday (39hrs per week) Rate details - £120 per day This role has been deemed an inside IR35 role, the above rates are the umbrella company rates subject to deductions and weekly umbrella fee
Apr 18, 2024
Full time
Contract Opportunity IT Warehouse Engineer, Stoke £120 per day Are you currently looking for an exciting new opportunity within the IT industry? Concept are recruiting for Warehouse Engineers in the Stoke area to configure IT equipment in a workshop environment.If you are looking for your first role within the IT/Epos industry this could be a great opportunity for you! What will your day to day activities involve? You will be working for a leading IT services company dealing with multiple types of hardware on a contract basis. The position will be completing repairs, refurbishments, modular swaps, unit replacements and staging of IT/ATM Equipment and working in the Warehouse. You will be responsible for testing of the equipment and completing configurations/builds. Stock management and distribution around warehouse Full training provided What we are looking for? The successful applicant should have a keen passion for IT. Must hold full Forklift licence for both indoor and outdoor use Experience is not essential, however experience in completing configuration of IT hardware ideally EPOS equipment and a high level of mechanical/electrical aptitude; experience on maintaining computer hardware, routers, networks, switches, hubs would be advantageous. Ability to use basic tools such as Screw Drivers, Drill etc. Able to work alone once trained. Working Hours and rates? Opportunity to work with industry leader Working hours are Monday - Friday (39hrs per week) Rate details - £120 per day This role has been deemed an inside IR35 role, the above rates are the umbrella company rates subject to deductions and weekly umbrella fee
Alfen is delighted to be working with an industry leader in the development and manufacture of cutting-edge technology components. With a steadfast dedication to innovation and excellence, this company continually shapes the technological frontier. They take pride in delivering top-tier products that establish new standards for performance. Job Description: Build, repair, debug and maintain test gears. Working with standard laboratory instrumentation (oscilloscopes, logic analysers, etc) to debug and verify live hardware. Design, document, and assemble new test gears. Manage external calibrations and carry out in house calibrations. Must be comfortable with fault finding work. Produce and maintain production test procedures. Maintain company equipment & asset log. Support for regulatory compliance of products e.g., RoHS, REACH, CMRT, etc. Support engineering with test reports & manufacturing data packs. Support production with technical issues. Support other team members as required. Responsibilities: Inputs:- Build, repair, debug and Maintain test gears. Working with standard laboratory instrumentation (oscilloscopes, logic analysers, etc) to debug and verify live hardware. Design, document, and assemble new test gears. Manage external calibrations and carry out in house calibrations. Must be comfortable with fault finding work. Produce and maintain production test procedures. Maintain company equipment & asset log. Support for regulatory compliance of products e.g., RoHS, REACH, CMRT, etc. Support engineering with test reports & manufacturing data packs. Support production with technical issues. Support other team members as required. Staying up-to-date with industry trends and advancements in electronic testing and calibration. Outputs:- Ability to build, repair, debug, and maintain test gears. Proficiency in using standard laboratory equipment like oscilloscopes and logic analysers to troubleshoot and verify hardware. Capable of debugging live hardware and resolving issues. Expertise in designing new test equipment and gears. Ability to document the design and assembly process. Hands-on skills to assemble the new test gears. Responsible for managing the external calibration of equipment. Able to perform in-house calibrations to ensure equipment accuracy and reliability. Strong troubleshooting and fault-finding skills. Ability to identify and resolve issues in a timely manner. Develop and document comprehensive test procedures for production. Regularly update and maintain the test procedures to ensure they remain relevant and effective. Responsible for keeping an accurate and up-to-date record of the company's equipment and assets. Ensure proper maintenance and tracking of all equipment and assets. Provide technical support to ensure products meet regulatory compliance requirements. Assist in the preparation and submission of compliance documentation. Collaborate with the engineering team to generate accurate and comprehensive test reports. Provide support in the creation of manufacturing data packs. Provide technical expertise and assistance to the production team to resolve any issues that arise. Troubleshoot and find solutions to ensure the smooth operation of the production process. Demonstrate a collaborative and supportive attitude. Assist other team members as needed to achieve overall organisational goals. Stay up-to-date with new technologies and techniques in electronic testing and calibration. Identify opportunities for improvement and suggest changes to current practices. Continuously improve and refine calibration and testing processes. Qualifications & Experience: Strong knowledge in Electronics and electrical engineering. Must be PC proficient. Proficiency of Python programming Relevant experience in calibrations and test equipment. Organised and hands on. Proactive learner. Health and safety procedures Product designs Training Matrix ISO quality procedures Strong analytical and troubleshooting skills. Follow company processes e.g., document and change control. Ability to work independently and within a team. Manage and maintain your own project/work plan. Excellent oral and written communication skills. Use of MS Word, Excel, etc for technical documentation & reports. What is required from you: Ability to manage and prioritise a complex workload. Efficient. Goal-oriented (focused on the deliverable). Proactive resolution of issues. Good communication skills. Good listening skills. Team player. Organisational awareness. Good relationship building skills. Customer-focused (internal and external).
Apr 18, 2024
Full time
Alfen is delighted to be working with an industry leader in the development and manufacture of cutting-edge technology components. With a steadfast dedication to innovation and excellence, this company continually shapes the technological frontier. They take pride in delivering top-tier products that establish new standards for performance. Job Description: Build, repair, debug and maintain test gears. Working with standard laboratory instrumentation (oscilloscopes, logic analysers, etc) to debug and verify live hardware. Design, document, and assemble new test gears. Manage external calibrations and carry out in house calibrations. Must be comfortable with fault finding work. Produce and maintain production test procedures. Maintain company equipment & asset log. Support for regulatory compliance of products e.g., RoHS, REACH, CMRT, etc. Support engineering with test reports & manufacturing data packs. Support production with technical issues. Support other team members as required. Responsibilities: Inputs:- Build, repair, debug and Maintain test gears. Working with standard laboratory instrumentation (oscilloscopes, logic analysers, etc) to debug and verify live hardware. Design, document, and assemble new test gears. Manage external calibrations and carry out in house calibrations. Must be comfortable with fault finding work. Produce and maintain production test procedures. Maintain company equipment & asset log. Support for regulatory compliance of products e.g., RoHS, REACH, CMRT, etc. Support engineering with test reports & manufacturing data packs. Support production with technical issues. Support other team members as required. Staying up-to-date with industry trends and advancements in electronic testing and calibration. Outputs:- Ability to build, repair, debug, and maintain test gears. Proficiency in using standard laboratory equipment like oscilloscopes and logic analysers to troubleshoot and verify hardware. Capable of debugging live hardware and resolving issues. Expertise in designing new test equipment and gears. Ability to document the design and assembly process. Hands-on skills to assemble the new test gears. Responsible for managing the external calibration of equipment. Able to perform in-house calibrations to ensure equipment accuracy and reliability. Strong troubleshooting and fault-finding skills. Ability to identify and resolve issues in a timely manner. Develop and document comprehensive test procedures for production. Regularly update and maintain the test procedures to ensure they remain relevant and effective. Responsible for keeping an accurate and up-to-date record of the company's equipment and assets. Ensure proper maintenance and tracking of all equipment and assets. Provide technical support to ensure products meet regulatory compliance requirements. Assist in the preparation and submission of compliance documentation. Collaborate with the engineering team to generate accurate and comprehensive test reports. Provide support in the creation of manufacturing data packs. Provide technical expertise and assistance to the production team to resolve any issues that arise. Troubleshoot and find solutions to ensure the smooth operation of the production process. Demonstrate a collaborative and supportive attitude. Assist other team members as needed to achieve overall organisational goals. Stay up-to-date with new technologies and techniques in electronic testing and calibration. Identify opportunities for improvement and suggest changes to current practices. Continuously improve and refine calibration and testing processes. Qualifications & Experience: Strong knowledge in Electronics and electrical engineering. Must be PC proficient. Proficiency of Python programming Relevant experience in calibrations and test equipment. Organised and hands on. Proactive learner. Health and safety procedures Product designs Training Matrix ISO quality procedures Strong analytical and troubleshooting skills. Follow company processes e.g., document and change control. Ability to work independently and within a team. Manage and maintain your own project/work plan. Excellent oral and written communication skills. Use of MS Word, Excel, etc for technical documentation & reports. What is required from you: Ability to manage and prioritise a complex workload. Efficient. Goal-oriented (focused on the deliverable). Proactive resolution of issues. Good communication skills. Good listening skills. Team player. Organisational awareness. Good relationship building skills. Customer-focused (internal and external).
Contract Opportunity IT Warehouse Engineer, Milton Keynes £120 per day Are you currently looking for an exciting new opportunity within the IT industry? Concept are recruiting for Warehouse Engineers in the Milton Keynes area to configure IT equipment in a workshop environment.If you are looking for your first role within the IT/Epos industry this could be a great opportunity for you! What will your day to day activities involve? You will be working for a leading IT services company dealing with multiple types of hardware on a contract basis. The position will be completing repairs, refurbishments, modular swaps, unit replacements and staging of IT/ATM Equipment and working in the Warehouse. You will be responsible for testing of the equipment and completing configurations/builds. Stock management and distribution around warehouse Full training provided What we are looking for? The successful applicant should have a keen passion for IT. Must hold full Forklift licence for both indoor and outdoor use Experience is not essential, however experience in completing configuration of IT hardware ideally EPOS equipment and a high level of mechanical/electrical aptitude; experience on maintaining computer hardware, routers, networks, switches, hubs would be advantageous. Ability to use basic tools such as Screw Drivers, Drill etc. Able to work alone once trained. Working Hours and rates? Opportunity to work with industry leader Working hours are Monday - Friday (39hrs per week) Rate details - £120 per day This role has been deemed an inside IR35 role, the above rates are the umbrella company rates subject to deductions and weekly umbrella fee
Apr 18, 2024
Full time
Contract Opportunity IT Warehouse Engineer, Milton Keynes £120 per day Are you currently looking for an exciting new opportunity within the IT industry? Concept are recruiting for Warehouse Engineers in the Milton Keynes area to configure IT equipment in a workshop environment.If you are looking for your first role within the IT/Epos industry this could be a great opportunity for you! What will your day to day activities involve? You will be working for a leading IT services company dealing with multiple types of hardware on a contract basis. The position will be completing repairs, refurbishments, modular swaps, unit replacements and staging of IT/ATM Equipment and working in the Warehouse. You will be responsible for testing of the equipment and completing configurations/builds. Stock management and distribution around warehouse Full training provided What we are looking for? The successful applicant should have a keen passion for IT. Must hold full Forklift licence for both indoor and outdoor use Experience is not essential, however experience in completing configuration of IT hardware ideally EPOS equipment and a high level of mechanical/electrical aptitude; experience on maintaining computer hardware, routers, networks, switches, hubs would be advantageous. Ability to use basic tools such as Screw Drivers, Drill etc. Able to work alone once trained. Working Hours and rates? Opportunity to work with industry leader Working hours are Monday - Friday (39hrs per week) Rate details - £120 per day This role has been deemed an inside IR35 role, the above rates are the umbrella company rates subject to deductions and weekly umbrella fee
A unique opportunity has arisen to join one of our forward thinking clients as a Support Engineer. No specific experience required as full training will be provided to candidates with strong IT skills and the commitment and willingness to learn. Starting salary of £28,000, depending on experience. This role will be home based, with travel covering the North of England. The successful Support Engineer will be required to:- Install, maintain and service Matrix Vending Machines/Units. Conduct annual servicing of warrantied Matrix Vending Machines/Units. Build, test and retrofit outgoing Units. Maintain Matrix units, to include breakdowns, retrofits and repairs. Acquire all relevant technical knowledge of product range. Deliver onsite training Matrix Vending Units. Assist sales team with promoting benefits of Vending Units. Provide customer quotations. Program Vending Units prior to installation, linking to customers computerised system. Remote access units in order to perform training, problem solving and maintenance. Complete annual price changes remotely of all items. Ensure SLA's are adhered to. Complete all relevant paperwork. Liaise with customers over the phone, troubleshooting issues with Vending Units. Maintain an adequate van stock volume to fulfil requirements of services and breakdowns. The Support Engineer will have:- Full clean driving licence (essential.) Willingness to travel around North of UK, postcodes to include:- PR, BB, HX, LS, SK, S, WA, OL, M, L, HD, DN, WF, WN, BD, HG. Some overnight stays will be required. Physical ability as some lifting will be required . Strong IT skills, to include Microsoft Excel formulas. Basic IT networking inclusive of IP Addresses, MAC addresses and Domains. Database experience. Ability to train others. Experience of using remote access software such as LogMeIn or Teamviewer. Good level of secondary education. A keen desire to learn with a hard working approach. Excellent attention to detail and accuracy. An ability to multi-task. An ability to build strong customer relationships. Good time management ability. Ability to work using own initiative and under supervision. Ability to train others. A desire to work as part of a team, building strong internal relationships. Good problem solving approach. Knowledge of AS400, SQL or IT networking would be advantageous but not essential. Benefits of Support Engineer position to include:- Competitive salary of £28,000 depending on experience. Full training provided. Company laptop and IPhone. Expensed small commercial van. Company pension scheme- employee contribution 4% employer contribution 6%. Excellent friendly working environment. Life assurance - 3 times salary. Lunch allowance contribution. Private medical insurance. Working hours: 8.30am - 5pm Monday to Thursday. 8.30am - 4pm on Fridays. 23 days holiday plus bank holidays. Development opportunities within the company. Please be advised that we are unable to respond to all applicants. If you do not hear from us within 14 days of your application, please assume you have been unsuccessful on this occasion.
Apr 18, 2024
Full time
A unique opportunity has arisen to join one of our forward thinking clients as a Support Engineer. No specific experience required as full training will be provided to candidates with strong IT skills and the commitment and willingness to learn. Starting salary of £28,000, depending on experience. This role will be home based, with travel covering the North of England. The successful Support Engineer will be required to:- Install, maintain and service Matrix Vending Machines/Units. Conduct annual servicing of warrantied Matrix Vending Machines/Units. Build, test and retrofit outgoing Units. Maintain Matrix units, to include breakdowns, retrofits and repairs. Acquire all relevant technical knowledge of product range. Deliver onsite training Matrix Vending Units. Assist sales team with promoting benefits of Vending Units. Provide customer quotations. Program Vending Units prior to installation, linking to customers computerised system. Remote access units in order to perform training, problem solving and maintenance. Complete annual price changes remotely of all items. Ensure SLA's are adhered to. Complete all relevant paperwork. Liaise with customers over the phone, troubleshooting issues with Vending Units. Maintain an adequate van stock volume to fulfil requirements of services and breakdowns. The Support Engineer will have:- Full clean driving licence (essential.) Willingness to travel around North of UK, postcodes to include:- PR, BB, HX, LS, SK, S, WA, OL, M, L, HD, DN, WF, WN, BD, HG. Some overnight stays will be required. Physical ability as some lifting will be required . Strong IT skills, to include Microsoft Excel formulas. Basic IT networking inclusive of IP Addresses, MAC addresses and Domains. Database experience. Ability to train others. Experience of using remote access software such as LogMeIn or Teamviewer. Good level of secondary education. A keen desire to learn with a hard working approach. Excellent attention to detail and accuracy. An ability to multi-task. An ability to build strong customer relationships. Good time management ability. Ability to work using own initiative and under supervision. Ability to train others. A desire to work as part of a team, building strong internal relationships. Good problem solving approach. Knowledge of AS400, SQL or IT networking would be advantageous but not essential. Benefits of Support Engineer position to include:- Competitive salary of £28,000 depending on experience. Full training provided. Company laptop and IPhone. Expensed small commercial van. Company pension scheme- employee contribution 4% employer contribution 6%. Excellent friendly working environment. Life assurance - 3 times salary. Lunch allowance contribution. Private medical insurance. Working hours: 8.30am - 5pm Monday to Thursday. 8.30am - 4pm on Fridays. 23 days holiday plus bank holidays. Development opportunities within the company. Please be advised that we are unable to respond to all applicants. If you do not hear from us within 14 days of your application, please assume you have been unsuccessful on this occasion.
A unique opportunity has arisen to join one of our forward thinking clients as a Support Engineer. No specific experience required as full training will be provided to candidates with strong IT skills and the commitment and willingness to learn. Starting salary of £28,000, depending on experience. This role will be home based, with travel covering the South of England. The successful Support Engineer will be required to:- Install, maintain and service Matrix Vending Machines/Units. Conduct annual servicing of warrantied Matrix Vending Machines/Units. Build, test and retrofit outgoing Units. Maintain Matrix units, to include breakdowns, retrofits and repairs. Acquire all relevant technical knowledge of product range. Deliver onsite training Matrix Vending Units. Assist sales team with promoting benefits of Vending Units. Provide customer quotations. Program Vending Units prior to installation, linking to customers computerised system. Remote access units in order to perform training, problem solving and maintenance. Complete annual price changes remotely of all items. Ensure SLA's are adhered to. Complete all relevant paperwork. Liaise with customers over the phone, troubleshooting issues with Vending Units. Maintain an adequate van stock volume to fulfil requirements of services and breakdowns. The Support Engineer will have:- Full clean driving licence (essential.) Willingness to travel around South of UK, postcodes to include:- GL, SN, HP, BA, RG, BS, OX, WD, HA, SL, LU. Some overnight stays will be required. Physical ability as some lifting will be required. Strong IT skills, to include Microsoft Excel formulas. Basic IT networking inclusive of IP Addresses, MAC addresses and Domains. Database experience. Ability to train others. Experience of using remote access software such as LogMeIn or Teamviewer. Good level of secondary education. A keen desire to learn with a hard working approach. Excellent attention to detail and accuracy. An ability to multi-task. An ability to build strong customer relationships. Good time management ability. Ability to work using own initiative and under supervision. Ability to train others. A desire to work as part of a team, building strong internal relationships. Good problem solving approach. Knowledge of AS400, SQL or IT networking would be advantageous but not essential. Benefits of Support Engineer position to include:- Competitive salary of £28,000 depending on experience. Full training provided. Company laptop and IPhone. Expensed small commercial van. Company pension scheme- employee contribution 4% employer contribution 6%. Excellent friendly working environment. Life assurance - 3 times salary. Lunch allowance contribution. Private medical insurance. Working hours: 8.30am - 5pm Monday to Thursday. 8.30am - 4pm on Fridays. 23 days holiday plus bank holidays. Development opportunities within the company. Please be advised that we are unable to respond to all applicants. If you do not hear from us within 14 days of your application, please assume you have been unsuccessful on this occasion.
Apr 18, 2024
Full time
A unique opportunity has arisen to join one of our forward thinking clients as a Support Engineer. No specific experience required as full training will be provided to candidates with strong IT skills and the commitment and willingness to learn. Starting salary of £28,000, depending on experience. This role will be home based, with travel covering the South of England. The successful Support Engineer will be required to:- Install, maintain and service Matrix Vending Machines/Units. Conduct annual servicing of warrantied Matrix Vending Machines/Units. Build, test and retrofit outgoing Units. Maintain Matrix units, to include breakdowns, retrofits and repairs. Acquire all relevant technical knowledge of product range. Deliver onsite training Matrix Vending Units. Assist sales team with promoting benefits of Vending Units. Provide customer quotations. Program Vending Units prior to installation, linking to customers computerised system. Remote access units in order to perform training, problem solving and maintenance. Complete annual price changes remotely of all items. Ensure SLA's are adhered to. Complete all relevant paperwork. Liaise with customers over the phone, troubleshooting issues with Vending Units. Maintain an adequate van stock volume to fulfil requirements of services and breakdowns. The Support Engineer will have:- Full clean driving licence (essential.) Willingness to travel around South of UK, postcodes to include:- GL, SN, HP, BA, RG, BS, OX, WD, HA, SL, LU. Some overnight stays will be required. Physical ability as some lifting will be required. Strong IT skills, to include Microsoft Excel formulas. Basic IT networking inclusive of IP Addresses, MAC addresses and Domains. Database experience. Ability to train others. Experience of using remote access software such as LogMeIn or Teamviewer. Good level of secondary education. A keen desire to learn with a hard working approach. Excellent attention to detail and accuracy. An ability to multi-task. An ability to build strong customer relationships. Good time management ability. Ability to work using own initiative and under supervision. Ability to train others. A desire to work as part of a team, building strong internal relationships. Good problem solving approach. Knowledge of AS400, SQL or IT networking would be advantageous but not essential. Benefits of Support Engineer position to include:- Competitive salary of £28,000 depending on experience. Full training provided. Company laptop and IPhone. Expensed small commercial van. Company pension scheme- employee contribution 4% employer contribution 6%. Excellent friendly working environment. Life assurance - 3 times salary. Lunch allowance contribution. Private medical insurance. Working hours: 8.30am - 5pm Monday to Thursday. 8.30am - 4pm on Fridays. 23 days holiday plus bank holidays. Development opportunities within the company. Please be advised that we are unable to respond to all applicants. If you do not hear from us within 14 days of your application, please assume you have been unsuccessful on this occasion.