Software Trainer (Jira, classroom, SC, agile) contract opportunity based onsite in Cumbria for 6 months at a rate of c£450/day, plus full expenses. Will need to be or become Security Cleared. Key Skills: Classroom Training to end users Group Training in classroom Engineering Software Grading and proficiency SC Cleared Role: Delivering Jira lesson plans and curriculum utilizing knowledge of specified training needs and effectiveness of methods as individual training and group instruction Documenting advanced issues and workflow changes during training sessions Responsible for conducting classroom training for groups of end users on Jira and Super Users training Leading assigned classroom activities Administering and grading end user proficiency examinations Ensuring classroom attendance is accurately recorded and reported for each training session Development of a standardized lesson plan for training Participation in various stakeholders meeting Provide feedback to update training material Attend trainer team meetings Reporting technical queries and issues encountered to the project manager
Apr 17, 2024
Contractor
Software Trainer (Jira, classroom, SC, agile) contract opportunity based onsite in Cumbria for 6 months at a rate of c£450/day, plus full expenses. Will need to be or become Security Cleared. Key Skills: Classroom Training to end users Group Training in classroom Engineering Software Grading and proficiency SC Cleared Role: Delivering Jira lesson plans and curriculum utilizing knowledge of specified training needs and effectiveness of methods as individual training and group instruction Documenting advanced issues and workflow changes during training sessions Responsible for conducting classroom training for groups of end users on Jira and Super Users training Leading assigned classroom activities Administering and grading end user proficiency examinations Ensuring classroom attendance is accurately recorded and reported for each training session Development of a standardized lesson plan for training Participation in various stakeholders meeting Provide feedback to update training material Attend trainer team meetings Reporting technical queries and issues encountered to the project manager
Engineering Technical Analyst Salary - Circa £36,000 DOE Location - In office, Kidderminster Join a dynamic team within a world leading design, manufacturer, and supplier of strainer & filtration technology. With over FIVE DECADES of experience in this industry serving the Oil & Gas sector, and huge investments into cutting edge technology, they really are experts in providing the best solutions for their global client base.Growing rapidly, they're now seeking a motivated Engineering Technical Analyst professional to join their team of experts. Responsibilities, but are not limited to Create cost effective designs by integration of common parts and optimisation of geometry/thicknesses Producing 3D models for analysis Verification of designs by calculations and/or FEA/CFD New product development & enhancement of existing product ranges Assist engineering projects to ensure cost effective design and timely completion Support the Engineering department (including R&D and Vessel Team) with technical work for projects and development Assist sales teams in the preparation of quotations with provisional analysis Engineering technical analysis in priority order, as agreed with the Technical Director & Engineering Manager Technical analysis to include, but not limited to; FEA, CFD, pressure drop, technical & pressure vessel calculations (i.e. with Excel) for independent orders, live engineering contracts and development or best practice Experiences required HNC in Mechanical Engineering or similar: BEng, BSE, HND, BSc Minimum of 1 year industry experiencer performing FEA & CFD Competent designing in SolidWorks 3D CAD Extensive experience creating detailed technical drawings for manufacture A background in the Oil & Gas industry / Piping / Pressure Vessels is desirable Package 37 Hours P/W Monday to Thursday + Early Finish Friday 23 Holidays Christmas Shutdown Pension Scheme Bonus Scheme Life Insurance Free On-Site Parking Free Eye Tests Flexi Working Hours Key Skills - SolidWorks, AutoCAD, Autodesk, 3D, 2D, Oil & Gas, Piping, Pressure Vessels, Filtration, Simulation, FEA, CFD, Abaqus, Ansys, DFM , DFMA, Calculations, NPD, Quotations, Analysis
Apr 17, 2024
Full time
Engineering Technical Analyst Salary - Circa £36,000 DOE Location - In office, Kidderminster Join a dynamic team within a world leading design, manufacturer, and supplier of strainer & filtration technology. With over FIVE DECADES of experience in this industry serving the Oil & Gas sector, and huge investments into cutting edge technology, they really are experts in providing the best solutions for their global client base.Growing rapidly, they're now seeking a motivated Engineering Technical Analyst professional to join their team of experts. Responsibilities, but are not limited to Create cost effective designs by integration of common parts and optimisation of geometry/thicknesses Producing 3D models for analysis Verification of designs by calculations and/or FEA/CFD New product development & enhancement of existing product ranges Assist engineering projects to ensure cost effective design and timely completion Support the Engineering department (including R&D and Vessel Team) with technical work for projects and development Assist sales teams in the preparation of quotations with provisional analysis Engineering technical analysis in priority order, as agreed with the Technical Director & Engineering Manager Technical analysis to include, but not limited to; FEA, CFD, pressure drop, technical & pressure vessel calculations (i.e. with Excel) for independent orders, live engineering contracts and development or best practice Experiences required HNC in Mechanical Engineering or similar: BEng, BSE, HND, BSc Minimum of 1 year industry experiencer performing FEA & CFD Competent designing in SolidWorks 3D CAD Extensive experience creating detailed technical drawings for manufacture A background in the Oil & Gas industry / Piping / Pressure Vessels is desirable Package 37 Hours P/W Monday to Thursday + Early Finish Friday 23 Holidays Christmas Shutdown Pension Scheme Bonus Scheme Life Insurance Free On-Site Parking Free Eye Tests Flexi Working Hours Key Skills - SolidWorks, AutoCAD, Autodesk, 3D, 2D, Oil & Gas, Piping, Pressure Vessels, Filtration, Simulation, FEA, CFD, Abaqus, Ansys, DFM , DFMA, Calculations, NPD, Quotations, Analysis
IT Trainer & Application Support Specialist About the Company: My client is a leading provider of bespoke software solutions in Milton Keynes, dedicated to delivering innovative technology solutions to enhance business operations. With a commitment to excellence and client satisfaction, we are seeking a dynamic individual to join our team as an IT Trainer & Application Support Specialist. Role Overview: We are looking for a skilled IT Trainer & Application Support Specialist to facilitate training sessions for our clients on our bespoke applications while also providing technical support and assistance. The ideal candidate will have a strong background in IT training, combined with a solid understanding of software applications and excellent communication skills. Key Responsibilities: Conduct training sessions for clients on the functionality and usage of our bespoke applications, both in-person and remotely. Develop training materials, including manuals, presentations, and online resources, to support client learning. Provide ongoing technical support and assistance to clients, troubleshooting issues related to the applications. Collaborate with the development team to identify and address common user challenges and suggest improvements to the application interface and functionality. Maintain up-to-date knowledge of the company's software products and industry trends to deliver effective training and support. Act as a liaison between clients and internal teams, communicating client feedback and requirements effectively. Document client interactions, issues, and resolutions in a timely manner to ensure comprehensive support and follow-up. Requirements: Proven experience as an IT Trainer or Application Support Engineer, with a focus on software application training. Familiarity with providing technical support for software applications, preferably in a client-facing capacity. Strong communication and interpersonal skills, with the ability to convey technical information effectively to users of varying technical backgrounds. Excellent problem-solving abilities and a proactive approach to identifying and resolving issues. Ability to work independently and collaboratively within a team-oriented environment. Experience working with bespoke software applications is desirable but not essential. Benefits: Competitive salary package up to 35,000 per annum. Opportunities for professional development and career advancement. A collaborative and supportive work environment. Flexible working arrangements. Pension scheme and other benefits. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
IT Trainer & Application Support Specialist About the Company: My client is a leading provider of bespoke software solutions in Milton Keynes, dedicated to delivering innovative technology solutions to enhance business operations. With a commitment to excellence and client satisfaction, we are seeking a dynamic individual to join our team as an IT Trainer & Application Support Specialist. Role Overview: We are looking for a skilled IT Trainer & Application Support Specialist to facilitate training sessions for our clients on our bespoke applications while also providing technical support and assistance. The ideal candidate will have a strong background in IT training, combined with a solid understanding of software applications and excellent communication skills. Key Responsibilities: Conduct training sessions for clients on the functionality and usage of our bespoke applications, both in-person and remotely. Develop training materials, including manuals, presentations, and online resources, to support client learning. Provide ongoing technical support and assistance to clients, troubleshooting issues related to the applications. Collaborate with the development team to identify and address common user challenges and suggest improvements to the application interface and functionality. Maintain up-to-date knowledge of the company's software products and industry trends to deliver effective training and support. Act as a liaison between clients and internal teams, communicating client feedback and requirements effectively. Document client interactions, issues, and resolutions in a timely manner to ensure comprehensive support and follow-up. Requirements: Proven experience as an IT Trainer or Application Support Engineer, with a focus on software application training. Familiarity with providing technical support for software applications, preferably in a client-facing capacity. Strong communication and interpersonal skills, with the ability to convey technical information effectively to users of varying technical backgrounds. Excellent problem-solving abilities and a proactive approach to identifying and resolving issues. Ability to work independently and collaboratively within a team-oriented environment. Experience working with bespoke software applications is desirable but not essential. Benefits: Competitive salary package up to 35,000 per annum. Opportunities for professional development and career advancement. A collaborative and supportive work environment. Flexible working arrangements. Pension scheme and other benefits. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Senior Software Engineer (C++/Qt, video) Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 3,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT BUILDING BEAUTIFUL SOFTWARE We are looking for a talented and inquisitive Senior Software Engineer (C++/Qt) whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in London, you will be a key player in planning, designing, building and testing the features. We believe that our customers deserve the best platform and we are on a mission to maximise and enhance their performance through delivering a high quality experience. Our software engineers match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment with short project timelines from conception to deployment. WHAT YOU'LL DO Design and implement professional C++/Qt applications using sound software engineering practices. In particular, developing and maintaining full-stack cross-platform desktop and mobile applications for accessing and viewing video and data for coaches and athletes to analyse games and practices Analyse and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability and testability Develop and maintain software for processing high-volume low-latency video streams Contribute deeply to the implementation and maintenance of efficient, reusable, reliable, and secure code to solve a variety of customers needs while considering existing technology, architecture and processes Actively participate in team engineering processes, design meetings and code reviews with the view of continuously lifting quality and improving Participate in the whole software lifecycle including development, CI/CD and production maintenance to improve overall scalability, efficiency, reliability, and security Document your code clearly and concisely as well as describing tests and aiding the production of user documentation Mentor others to improve their technical skills Bring a growth mindset to every task - sharing ideas and opinions with an attitude and appetite for improvement; the ability to challenge, pursue outcomes and take ownership of tasks in a collaborative environment WHAT YOU'LL NEED Extensive professional development experience in C++, and ideally with strong experience with Qt/QML for multi-platform development Degree in computer science or other scientific or technical area Strong understanding object-oriented design skills and of design for scalability, performance, reliability, and security Deep understanding of real-time and multi-threaded programming concepts Experience developing efficient data structures and algorithms A clear understanding of how to write testable and maintainable code A strong foundation in modern design patterns for enterprise applications A drive to build productive working relationships across our teams Highly-developed problem-solving capabilities, and a willingness to learn Excellent interpersonal, communication, writing and presentation skills Working collaboratively in an entrepreneurial team environment Experience of video streaming and developing applications that process video is preferred Experience with open-source media libraries (FFmpeg or similar) is preferred Experience developing applications on Windows or Mac is preferred WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalised groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, and our priority is to find the brightest talent that can add to our team culture - individuals who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role
Apr 16, 2024
Full time
Senior Software Engineer (C++/Qt, video) Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 we don't just work in the sporting industry, we are actively changing its future. Our solutions are designed to help athletes and coaches "play smart" in a world where 1% can literally mean the difference between winning and losing. We work with over 3,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes' health, game-day readiness, and performance, as well as in-game tactics. Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, teach, and win. WE WANT PEOPLE WHO ARE PASSIONATE ABOUT BUILDING BEAUTIFUL SOFTWARE We are looking for a talented and inquisitive Senior Software Engineer (C++/Qt) whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in London, you will be a key player in planning, designing, building and testing the features. We believe that our customers deserve the best platform and we are on a mission to maximise and enhance their performance through delivering a high quality experience. Our software engineers match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment with short project timelines from conception to deployment. WHAT YOU'LL DO Design and implement professional C++/Qt applications using sound software engineering practices. In particular, developing and maintaining full-stack cross-platform desktop and mobile applications for accessing and viewing video and data for coaches and athletes to analyse games and practices Analyse and decompose complex software systems and collaborate with cross-functional teams to influence design for scalability and testability Develop and maintain software for processing high-volume low-latency video streams Contribute deeply to the implementation and maintenance of efficient, reusable, reliable, and secure code to solve a variety of customers needs while considering existing technology, architecture and processes Actively participate in team engineering processes, design meetings and code reviews with the view of continuously lifting quality and improving Participate in the whole software lifecycle including development, CI/CD and production maintenance to improve overall scalability, efficiency, reliability, and security Document your code clearly and concisely as well as describing tests and aiding the production of user documentation Mentor others to improve their technical skills Bring a growth mindset to every task - sharing ideas and opinions with an attitude and appetite for improvement; the ability to challenge, pursue outcomes and take ownership of tasks in a collaborative environment WHAT YOU'LL NEED Extensive professional development experience in C++, and ideally with strong experience with Qt/QML for multi-platform development Degree in computer science or other scientific or technical area Strong understanding object-oriented design skills and of design for scalability, performance, reliability, and security Deep understanding of real-time and multi-threaded programming concepts Experience developing efficient data structures and algorithms A clear understanding of how to write testable and maintainable code A strong foundation in modern design patterns for enterprise applications A drive to build productive working relationships across our teams Highly-developed problem-solving capabilities, and a willingness to learn Excellent interpersonal, communication, writing and presentation skills Working collaboratively in an entrepreneurial team environment Experience of video streaming and developing applications that process video is preferred Experience with open-source media libraries (FFmpeg or similar) is preferred Experience developing applications on Windows or Mac is preferred WHY CATAPULT? We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life. We encourage our people to have constructive, open and honest communication in order to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers. Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better. There is unlimited opportunity to grow, do more, and do better. Whether you're interested in sports or not, you'll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalised groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, and our priority is to find the brightest talent that can add to our team culture - individuals who actively contribute and who are excited about what they do. All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
Apr 15, 2024
Full time
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
We are working with one of the UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like the sound of furthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centric role where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire, you will provide technical support and remote/on-site training for their products and services. This includes, but not limited to resolving technical issues and providing training as needed for their pharmacy customers. Could this be your next role? You'll be joining a Chorley based team with modern open plan offices and the opportunity to work from home every Friday. You'll provide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolving customer incidents and training support by means of; Telephone Remote / Dial In On Site Providing a friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritising calls and incidents and escalating to the appropriate line manager when required. Providing support and guidance to customers throughout migration to their products Delivering training in a mix of formal (for example, classroom,), informal (for example, floor walking on-site at a pharmacy) or online (for example, Zoom/CentraStage) settings, to internal and external stakeholders. Delivering training in a consistent manner, utilising the documentation provided by the Lead Trainer, such as lesson plans, power point presentations etc. Continuously improving services through evaluation; completing trainer sign off forms, capturing verbal feedback and making recommendations for improvement through the appropriate channels, for example to the Product Management team, or Lead Trainer. Attending regular upskilling sessions with the Lead Trainer to ensure product knowledge and training delivery skills are continually refined. To be a Subject Matter Expert for their Pharmacy product suite and the main point of contact for internal colleagues when 'How do I' type queries arise. Is this you? You will have a passion for technology and will have ideally worked in a technical support or helpdesk type role before. You will be able to work comfortably under pressure and in partnership with team members to help resolve customer issues and questions You will have a can-do creative attitude, with the ability to apply that to customer problems You will be able to prioritise, manage multiple incidents/calls and meet deadlines You will have excellent written and verbal communication skills and be comfortable in the use of applications such as MS Office Suite You will hold a current full driving licence You will be prepared to travel as required by the business and be willing to work outside normal office hours where customer requirements dictate It would also be nice if you had: Experience of training or presentation delivery Willingness to gain a nationally recognised training qualification A qualification in Information Technology eg CompTIA or BTEC etc In return you'll be offered a long term career with full training and development and a competitive salary package If this sounds like your kind of role, please apply online with your CV.
Apr 15, 2024
Full time
We are working with one of the UK's largest developers of pharmacy software solutions who pride themselves not only on the quality of their products but on delivering an exceptional customer service and customer experience at every stage. Are you a natural customer care advocate with extensive customer service experience and like the sound of furthering your career and potential in the IT industry by joining a leading Healthcare solutions company? Do you want to work in a varied customer centric role where you'll be the voice of the Company, providing first point of contact support and training for those pharmacy customers using their award winning software. Would you like a role with a mixture of office and site based work? Based out of their office In Lancashire, you will provide technical support and remote/on-site training for their products and services. This includes, but not limited to resolving technical issues and providing training as needed for their pharmacy customers. Could this be your next role? You'll be joining a Chorley based team with modern open plan offices and the opportunity to work from home every Friday. You'll provide remote and site based support to a UK wide client base so a driving license is essential. Day to day duties will include: Resolving customer incidents and training support by means of; Telephone Remote / Dial In On Site Providing a friendly and professional service to their customers at all times Ensuring all customer incidents are resolved in line with company timescales. Managing customer incident progress, call backs and correspondence when required. Prioritising calls and incidents and escalating to the appropriate line manager when required. Providing support and guidance to customers throughout migration to their products Delivering training in a mix of formal (for example, classroom,), informal (for example, floor walking on-site at a pharmacy) or online (for example, Zoom/CentraStage) settings, to internal and external stakeholders. Delivering training in a consistent manner, utilising the documentation provided by the Lead Trainer, such as lesson plans, power point presentations etc. Continuously improving services through evaluation; completing trainer sign off forms, capturing verbal feedback and making recommendations for improvement through the appropriate channels, for example to the Product Management team, or Lead Trainer. Attending regular upskilling sessions with the Lead Trainer to ensure product knowledge and training delivery skills are continually refined. To be a Subject Matter Expert for their Pharmacy product suite and the main point of contact for internal colleagues when 'How do I' type queries arise. Is this you? You will have a passion for technology and will have ideally worked in a technical support or helpdesk type role before. You will be able to work comfortably under pressure and in partnership with team members to help resolve customer issues and questions You will have a can-do creative attitude, with the ability to apply that to customer problems You will be able to prioritise, manage multiple incidents/calls and meet deadlines You will have excellent written and verbal communication skills and be comfortable in the use of applications such as MS Office Suite You will hold a current full driving licence You will be prepared to travel as required by the business and be willing to work outside normal office hours where customer requirements dictate It would also be nice if you had: Experience of training or presentation delivery Willingness to gain a nationally recognised training qualification A qualification in Information Technology eg CompTIA or BTEC etc In return you'll be offered a long term career with full training and development and a competitive salary package If this sounds like your kind of role, please apply online with your CV.
Cloud & Infrastructure Solutions Engineer Annual Salary: £55,000 - £65,000Location: Devon (Hybrid/Remote working culture)Job Type: Full-time We are seeking a Cloud & Infrastructure Solutions Engineer to join our highly skilled technical team. This role is an excellent opportunity for an individual with a strong technical background in Azure and IT infrastructure. You will be part of a team that delivers a wide range of projects, from Azure design and modernisation to IoT design and implementation. If you are passionate about cloud services and looking for a role that combines solution delivery with personal development, this position is for you. Day to day of the role: Work within the Azure Platform Team to deliver cloud infrastructure and modernisation projects, workshops, health checks, and provide escalation support to front-line teams.Participate in all phases of the project from planning through design to configuration, delivery, and testing.Collaborate with clients and internal teams to deliver high-quality solutions.Stay up-to-date with technology and maintain required certifications to meet expert status.Manage multiple Azure projects in various environments and deliver to tight timescales. Required Skills & Qualifications: 4+ years' experience in an Azure engineer role.Experience mentoring junior staff.Deployment of Azure solutions via BICEP/ARM and/or Terraform.Experience in automation via PowerShell, Azure CLI, and/or Python.Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks.Experience of deploying and configuring Azure Landing Zones.Experience working with remote teams and writing technical documentation.Strong understanding of Azure Infrastructure Services, Platform services, backup and recovery services, and Azure Monitor.Good level of knowledge of Windows Server operating systems and networking concepts.Ideally holding the AZ-104: Microsoft Azure Administrator certification, with AZ-500, AZ-700, AZ-140 etc. being desirable. Benefits: Paid Training and Individual Personal Development Plans.Salary plus discretionary bonus schemes.Sick Pay and Holiday Pay.Staff Referral Scheme and Life Assurance with MetLife.Employee Assistance Programme for you and your family.Medicash Health Cash Plan.Flexible Working arrangements and Social Events.Personal Trainer and other wellness initiatives. To apply for the Cloud & Infrastructure Solutions Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Apr 15, 2024
Full time
Cloud & Infrastructure Solutions Engineer Annual Salary: £55,000 - £65,000Location: Devon (Hybrid/Remote working culture)Job Type: Full-time We are seeking a Cloud & Infrastructure Solutions Engineer to join our highly skilled technical team. This role is an excellent opportunity for an individual with a strong technical background in Azure and IT infrastructure. You will be part of a team that delivers a wide range of projects, from Azure design and modernisation to IoT design and implementation. If you are passionate about cloud services and looking for a role that combines solution delivery with personal development, this position is for you. Day to day of the role: Work within the Azure Platform Team to deliver cloud infrastructure and modernisation projects, workshops, health checks, and provide escalation support to front-line teams.Participate in all phases of the project from planning through design to configuration, delivery, and testing.Collaborate with clients and internal teams to deliver high-quality solutions.Stay up-to-date with technology and maintain required certifications to meet expert status.Manage multiple Azure projects in various environments and deliver to tight timescales. Required Skills & Qualifications: 4+ years' experience in an Azure engineer role.Experience mentoring junior staff.Deployment of Azure solutions via BICEP/ARM and/or Terraform.Experience in automation via PowerShell, Azure CLI, and/or Python.Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks.Experience of deploying and configuring Azure Landing Zones.Experience working with remote teams and writing technical documentation.Strong understanding of Azure Infrastructure Services, Platform services, backup and recovery services, and Azure Monitor.Good level of knowledge of Windows Server operating systems and networking concepts.Ideally holding the AZ-104: Microsoft Azure Administrator certification, with AZ-500, AZ-700, AZ-140 etc. being desirable. Benefits: Paid Training and Individual Personal Development Plans.Salary plus discretionary bonus schemes.Sick Pay and Holiday Pay.Staff Referral Scheme and Life Assurance with MetLife.Employee Assistance Programme for you and your family.Medicash Health Cash Plan.Flexible Working arrangements and Social Events.Personal Trainer and other wellness initiatives. To apply for the Cloud & Infrastructure Solutions Engineer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Digital Trainer - Bristol (Hybrid) - 32k- 37k Are you an experienced Digital Trainer with a background in providing excellent intuitive training to a range of internal customers with varying levels of IT knowledge? A nationally recognised professional service organisation are seeking an experienced Digital Trainer to join their established, growing team, offering a variety of new and existing technical training to the business. You will work closely with the wider L&D team, ensuring that best practice is adhered to and correct support is offered. Benefits for the right Digital Trainer: Discretionary bonus, enhanced pension, 33 days annual leave, private healthcare, a professional development programme, gym membership discounts, retail discount schemes and much more! As an Digital Trainer you will be: Delivering enhanced training to internal staff Training both groups and individuals Presenting in-front of colleagues at all levels Working with the Training team to create new training programmes and materials Keeping up to date with the world of IT, possibly using your knowledge to implement new ideas and strategies across the department To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Apr 15, 2024
Full time
Digital Trainer - Bristol (Hybrid) - 32k- 37k Are you an experienced Digital Trainer with a background in providing excellent intuitive training to a range of internal customers with varying levels of IT knowledge? A nationally recognised professional service organisation are seeking an experienced Digital Trainer to join their established, growing team, offering a variety of new and existing technical training to the business. You will work closely with the wider L&D team, ensuring that best practice is adhered to and correct support is offered. Benefits for the right Digital Trainer: Discretionary bonus, enhanced pension, 33 days annual leave, private healthcare, a professional development programme, gym membership discounts, retail discount schemes and much more! As an Digital Trainer you will be: Delivering enhanced training to internal staff Training both groups and individuals Presenting in-front of colleagues at all levels Working with the Training team to create new training programmes and materials Keeping up to date with the world of IT, possibly using your knowledge to implement new ideas and strategies across the department To apply please email your CV / resume to (url removed). If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Are you an experienced Technical Support Manager within an engineering company? Always wanted to move into a new role within the robotics industry? Do you have excellent communication and data-driven decision-making skills, partnered with a strong ability to problem-solve while keeping the client at the centre of all you do? Plus can lead a small team of two engineers to develop and drive an outcome-based and highly-organised support team? And you're based in London? We'd love to hear from you. About the Shadow Robot Company The Shadow Robot Company is an established, employee-owned, international and world-leading robotics company. We exist to develop and create awesome robots for advancing dexterity. Our Company values: We care about each other We enjoy challenging the impossible No bull No a holes Compassionate When we add new people to our team, wherever you're based and whatever role you're doing, you'll see that we all live and breathe these core values. What will you be doing, and what does success look like? With your technical support, training, and team lead experience, partnered with your desire to learn as much of Shadow's product as possible, Shadow will be able to better support clients worldwide. You'll use your inherent organizational skills, partnered with data-driven decision-making, to enhance our support offering to clients. The data you capture will be fed back into the engineering and support teams for troubleshooting and future optimizations. Your Impact as our Robotics Implementation and Support Manager You'll be a key member of our implementation and support team The role covers a wide range of the product delivery cycle and the customer journey. This includes setting up and testing systems before they're delivered to customers, training and installation, and post-sales maintenance and support. As the Manager, you'll set up and maintain the necessary systems. You'll also work closely with other teams to continue achieving superb customer service, efficiency, and efficacy. To be successful in this role, we'd love to hear from you if you have the following experience and personality: Experience in a technical support managerial capacity Strong oral and written communication skills Able to effectively manage a team of two skilled engineers Good organisational skills You're a skilled trainer and able to support clients remotely as well as in person Problem-solving Data-driven decision-making skills Client facing Champion process-driven environment Willing to travel internationally from time to time Excellent attention to detail Outcome focused Basic software knowledge Ability to work cross-functionally Strong work ethic Nice to haves: Mandarin Linux Experience in Robotics ROS Experience scripting (e.g. Python) This may well read like a long shopping list; however, you really don't need the 'nice to haves' to be considered for this role! If this sounds like your ideal next career move, we work with Your People Partners as our internal hiring partners. Please reach out to them directly when applying and/or following up. Based: Gospel Oak, London (about 2 mins walk from the station) Salary: £40,000 to £50,000 p.a. Details: Full-time, London office based with some international travel each year Package and benefits: Contribution Pension Scheme, 28 days holiday per year (in addition to Bank Holidays), Employee Assistance Programme NOTE for APPLICANTS: Your People Partners are our internal hiring team so any comms with them is as though it is from us (not a traditional recruiter). NOTE for RECRUITERS: Your People Partners are our internal hiring team. Please contact them directly for future consideration of a potential PSL.
Apr 15, 2024
Full time
Are you an experienced Technical Support Manager within an engineering company? Always wanted to move into a new role within the robotics industry? Do you have excellent communication and data-driven decision-making skills, partnered with a strong ability to problem-solve while keeping the client at the centre of all you do? Plus can lead a small team of two engineers to develop and drive an outcome-based and highly-organised support team? And you're based in London? We'd love to hear from you. About the Shadow Robot Company The Shadow Robot Company is an established, employee-owned, international and world-leading robotics company. We exist to develop and create awesome robots for advancing dexterity. Our Company values: We care about each other We enjoy challenging the impossible No bull No a holes Compassionate When we add new people to our team, wherever you're based and whatever role you're doing, you'll see that we all live and breathe these core values. What will you be doing, and what does success look like? With your technical support, training, and team lead experience, partnered with your desire to learn as much of Shadow's product as possible, Shadow will be able to better support clients worldwide. You'll use your inherent organizational skills, partnered with data-driven decision-making, to enhance our support offering to clients. The data you capture will be fed back into the engineering and support teams for troubleshooting and future optimizations. Your Impact as our Robotics Implementation and Support Manager You'll be a key member of our implementation and support team The role covers a wide range of the product delivery cycle and the customer journey. This includes setting up and testing systems before they're delivered to customers, training and installation, and post-sales maintenance and support. As the Manager, you'll set up and maintain the necessary systems. You'll also work closely with other teams to continue achieving superb customer service, efficiency, and efficacy. To be successful in this role, we'd love to hear from you if you have the following experience and personality: Experience in a technical support managerial capacity Strong oral and written communication skills Able to effectively manage a team of two skilled engineers Good organisational skills You're a skilled trainer and able to support clients remotely as well as in person Problem-solving Data-driven decision-making skills Client facing Champion process-driven environment Willing to travel internationally from time to time Excellent attention to detail Outcome focused Basic software knowledge Ability to work cross-functionally Strong work ethic Nice to haves: Mandarin Linux Experience in Robotics ROS Experience scripting (e.g. Python) This may well read like a long shopping list; however, you really don't need the 'nice to haves' to be considered for this role! If this sounds like your ideal next career move, we work with Your People Partners as our internal hiring partners. Please reach out to them directly when applying and/or following up. Based: Gospel Oak, London (about 2 mins walk from the station) Salary: £40,000 to £50,000 p.a. Details: Full-time, London office based with some international travel each year Package and benefits: Contribution Pension Scheme, 28 days holiday per year (in addition to Bank Holidays), Employee Assistance Programme NOTE for APPLICANTS: Your People Partners are our internal hiring team so any comms with them is as though it is from us (not a traditional recruiter). NOTE for RECRUITERS: Your People Partners are our internal hiring team. Please contact them directly for future consideration of a potential PSL.
Jam Management Consultancy Limited T/A JAM RECRUITMENT
Bracknell, Berkshire
As a Training Specialist, you will play a critical role in facilitating effective training programs for our clients, focusing on both in-room, Instructor Lead Training (ILT) and virtual training sessions. Your responsibilities will encompass meticulous preparation and delivery of engaging training materials, ensuring a seamless learning experience for all participants. You will be a key contributor to enhancing our clients' understanding and utilization of our evolving product set. Key Responsibilities: Training Delivery: Conduct in-room, Instructor Lead Training (ILT) as well as virtual training, ensuring all sessions commence on time and follow the prescribed schedule. Emphasize interactive learning through group work and discussions, facilitating and coaching as needed. Test and validate new delivery methods to preempt and mitigate foreseeable technical issues during training. Content and Material Design: Utilize a range of software tools for instructional design, incorporating photo, video, presentations, and other engaging materials for training content. Collaborate with Subject Matter Experts to identify learning needs and objectives, designing effective sessions accordingly. Ensure accessibility of content for all learners, including those with special needs. Administration and Coordination: Coordinate training logistics, including scheduling, meeting room bookings, and attendee invitations, ensuring smooth and well-attended training sessions. Develop internal learning collateral and guides, providing necessary information and guidance to facilitate effective training. Collect and analyze feedback from training sessions to continually improve the training approach and materials. Maintain and manage user profiles on the Learning Management System (LMS), ensuring accurate and up-to-date information. Load and monitor content on the LMS to enable seamless access for learners. Client Relationship Management: Training Specialist Represent the organization as an ambassador, maintaining a professional and articulate demeanor while interacting with clients. Foster strong relationships with clients, ensuring effective communication and understanding of their training needs and expectations. Compliance and Safety: Training Specialist Ensure that training facilities comply with all safety and policy requirements, guaranteeing a secure and conducive learning environment. Travel Requirement: Training Specialist This role necessitates frequent national and international travel for both in-house and on-site training sessions, demonstrating willingness and ability to travel as needed. Qualifications and Skills: Training Specialist Strong communication and presentation skills, with the ability to articulate effectively at all levels. Experience in instructional design, content creation, and training delivery, preferably in a technical environment. Proficiency in utilizing various software for content creation and instructional design. Ability to adapt and innovate in a dynamic, evolving product environment. Exceptional organizational and coordination skills to handle multiple tasks and priorities effectively. Proven ability to build and maintain positive client relationships. If you are an energetic and dedicated professional, passionate about delivering impactful training experiences, and have the willingness to travel, we invite you to apply and be a part of our dynamic team as a Technical Training Specialist. Job Types: Permanent, Full-time Salary: £50,000.00-£55,000.00 per year
Apr 15, 2024
Full time
As a Training Specialist, you will play a critical role in facilitating effective training programs for our clients, focusing on both in-room, Instructor Lead Training (ILT) and virtual training sessions. Your responsibilities will encompass meticulous preparation and delivery of engaging training materials, ensuring a seamless learning experience for all participants. You will be a key contributor to enhancing our clients' understanding and utilization of our evolving product set. Key Responsibilities: Training Delivery: Conduct in-room, Instructor Lead Training (ILT) as well as virtual training, ensuring all sessions commence on time and follow the prescribed schedule. Emphasize interactive learning through group work and discussions, facilitating and coaching as needed. Test and validate new delivery methods to preempt and mitigate foreseeable technical issues during training. Content and Material Design: Utilize a range of software tools for instructional design, incorporating photo, video, presentations, and other engaging materials for training content. Collaborate with Subject Matter Experts to identify learning needs and objectives, designing effective sessions accordingly. Ensure accessibility of content for all learners, including those with special needs. Administration and Coordination: Coordinate training logistics, including scheduling, meeting room bookings, and attendee invitations, ensuring smooth and well-attended training sessions. Develop internal learning collateral and guides, providing necessary information and guidance to facilitate effective training. Collect and analyze feedback from training sessions to continually improve the training approach and materials. Maintain and manage user profiles on the Learning Management System (LMS), ensuring accurate and up-to-date information. Load and monitor content on the LMS to enable seamless access for learners. Client Relationship Management: Training Specialist Represent the organization as an ambassador, maintaining a professional and articulate demeanor while interacting with clients. Foster strong relationships with clients, ensuring effective communication and understanding of their training needs and expectations. Compliance and Safety: Training Specialist Ensure that training facilities comply with all safety and policy requirements, guaranteeing a secure and conducive learning environment. Travel Requirement: Training Specialist This role necessitates frequent national and international travel for both in-house and on-site training sessions, demonstrating willingness and ability to travel as needed. Qualifications and Skills: Training Specialist Strong communication and presentation skills, with the ability to articulate effectively at all levels. Experience in instructional design, content creation, and training delivery, preferably in a technical environment. Proficiency in utilizing various software for content creation and instructional design. Ability to adapt and innovate in a dynamic, evolving product environment. Exceptional organizational and coordination skills to handle multiple tasks and priorities effectively. Proven ability to build and maintain positive client relationships. If you are an energetic and dedicated professional, passionate about delivering impactful training experiences, and have the willingness to travel, we invite you to apply and be a part of our dynamic team as a Technical Training Specialist. Job Types: Permanent, Full-time Salary: £50,000.00-£55,000.00 per year
IT Trainer & Application Support Specialist About the Company: My client is a leading provider of bespoke software solutions in Milton Keynes, dedicated to delivering innovative technology solutions to enhance business operations. With a commitment to excellence and client satisfaction, we are seeking a dynamic individual to join our team as an IT Trainer & Application Support Specialist. Role Overview: We are looking for a skilled IT Trainer & Application Support Specialist to facilitate training sessions for our clients on our bespoke applications while also providing technical support and assistance. The ideal candidate will have a strong background in IT training, combined with a solid understanding of software applications and excellent communication skills. Key Responsibilities: Conduct training sessions for clients on the functionality and usage of our bespoke applications, both in-person and remotely.Develop training materials, including manuals, presentations, and online resources, to support client learning.Provide ongoing technical support and assistance to clients, troubleshooting issues related to the applications.Collaborate with the development team to identify and address common user challenges and suggest improvements to the application interface and functionality.Maintain up-to-date knowledge of the company's software products and industry trends to deliver effective training and support.Act as a liaison between clients and internal teams, communicating client feedback and requirements effectively.Document client interactions, issues, and resolutions in a timely manner to ensure comprehensive support and follow-up. Requirements: Proven experience as an IT Trainer or Application Support Engineer, with a focus on software application training.Familiarity with providing technical support for software applications, preferably in a client-facing capacity.Strong communication and interpersonal skills, with the ability to convey technical information effectively to users of varying technical backgrounds.Excellent problem-solving abilities and a proactive approach to identifying and resolving issues.Ability to work independently and collaboratively within a team-oriented environment.Experience working with bespoke software applications is desirable but not essential. Benefits: Competitive salary package up to £35,000 per annum.Opportunities for professional development and career advancement.A collaborative and supportive work environment.Flexible working arrangements.Pension scheme and other benefits. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 15, 2024
Full time
IT Trainer & Application Support Specialist About the Company: My client is a leading provider of bespoke software solutions in Milton Keynes, dedicated to delivering innovative technology solutions to enhance business operations. With a commitment to excellence and client satisfaction, we are seeking a dynamic individual to join our team as an IT Trainer & Application Support Specialist. Role Overview: We are looking for a skilled IT Trainer & Application Support Specialist to facilitate training sessions for our clients on our bespoke applications while also providing technical support and assistance. The ideal candidate will have a strong background in IT training, combined with a solid understanding of software applications and excellent communication skills. Key Responsibilities: Conduct training sessions for clients on the functionality and usage of our bespoke applications, both in-person and remotely.Develop training materials, including manuals, presentations, and online resources, to support client learning.Provide ongoing technical support and assistance to clients, troubleshooting issues related to the applications.Collaborate with the development team to identify and address common user challenges and suggest improvements to the application interface and functionality.Maintain up-to-date knowledge of the company's software products and industry trends to deliver effective training and support.Act as a liaison between clients and internal teams, communicating client feedback and requirements effectively.Document client interactions, issues, and resolutions in a timely manner to ensure comprehensive support and follow-up. Requirements: Proven experience as an IT Trainer or Application Support Engineer, with a focus on software application training.Familiarity with providing technical support for software applications, preferably in a client-facing capacity.Strong communication and interpersonal skills, with the ability to convey technical information effectively to users of varying technical backgrounds.Excellent problem-solving abilities and a proactive approach to identifying and resolving issues.Ability to work independently and collaboratively within a team-oriented environment.Experience working with bespoke software applications is desirable but not essential. Benefits: Competitive salary package up to £35,000 per annum.Opportunities for professional development and career advancement.A collaborative and supportive work environment.Flexible working arrangements.Pension scheme and other benefits. Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
This is a permanent full-time position based in our office - not remote working. Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. You can expect this role to develop in a mutually beneficial way to ensure the Company s needs are met and the role helps grow and develop your career. Gilmartins is looking to recruit a 1st Line Help Desk Support Technician to work at our modern, well equipped head office with great facilities. This is an office-based role not remote working. We are on the Woodside Estate in Houghton Regis (Houghton Hall Park) LU5 5YG. About the Role: We are looking for a 1st Line Help Desk Support to be the first point of contact for our employees' technical needs. You will play a key role in ensuring a smooth work environment by troubleshooting computer problems and setting up new users. What You Will Do: Serve as the first point of contact for support enquiries. Work in order of SLA and priority of tickets. Troubleshoot and resolve common issues with software such as Android devices, Windows 10/11, Microsoft 365, SharePoint, and printers. Set up new employee accounts and configure their devices (phones and computers). Train new employees on how to use their PDAs. Maintain an organised inventory of IT equipment and keep it updated. Requirements: Knowledge of Windows operating systems (10 & 11) and Microsoft Office Suite. Basic understanding of computer networks is preferred. Strong problem-solving skills and the ability to explain technical concepts clearly. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Positive attitude and a passion for technology. Available to work weekdays (8:00 AM - 5:00 PM) with occasional overtime for updates. What We Offer: Two weeks of training to prepare you for the role. A supportive and friendly work environment. Company Benefits: Career development opportunities Employee Assistance access to a range of support and advice by telephone and a via a mobile phone app Free Personal Trainer group sessions after work every Thursday Hamper at Christmas
Apr 12, 2024
Full time
This is a permanent full-time position based in our office - not remote working. Gilmartins is a family owned and run business; our staff are valued and our ethos is to promote from within. You can expect this role to develop in a mutually beneficial way to ensure the Company s needs are met and the role helps grow and develop your career. Gilmartins is looking to recruit a 1st Line Help Desk Support Technician to work at our modern, well equipped head office with great facilities. This is an office-based role not remote working. We are on the Woodside Estate in Houghton Regis (Houghton Hall Park) LU5 5YG. About the Role: We are looking for a 1st Line Help Desk Support to be the first point of contact for our employees' technical needs. You will play a key role in ensuring a smooth work environment by troubleshooting computer problems and setting up new users. What You Will Do: Serve as the first point of contact for support enquiries. Work in order of SLA and priority of tickets. Troubleshoot and resolve common issues with software such as Android devices, Windows 10/11, Microsoft 365, SharePoint, and printers. Set up new employee accounts and configure their devices (phones and computers). Train new employees on how to use their PDAs. Maintain an organised inventory of IT equipment and keep it updated. Requirements: Knowledge of Windows operating systems (10 & 11) and Microsoft Office Suite. Basic understanding of computer networks is preferred. Strong problem-solving skills and the ability to explain technical concepts clearly. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team. Positive attitude and a passion for technology. Available to work weekdays (8:00 AM - 5:00 PM) with occasional overtime for updates. What We Offer: Two weeks of training to prepare you for the role. A supportive and friendly work environment. Company Benefits: Career development opportunities Employee Assistance access to a range of support and advice by telephone and a via a mobile phone app Free Personal Trainer group sessions after work every Thursday Hamper at Christmas
Technical Trainer Contract Yateley - Hybrid Our client is a globally recognised electronics brand. They are looking for a technical trainer to join their organisation. It is a a dynamic team that prides itself on innovative ways of driving change and transformation in a fast-paced and often challenging environment. This role will be essential in helping the company deliver a world-leading Customer Service Experience and improve customer journeys across Europe. Previous hands-on training or technical support experience is required. Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred. Proficient in Microsoft Office, SCORM, and xAPI; experience with LMS is a plus. Excellent communication abilities, including presentations to senior audiences. Creative content development aptitude. Fluency in additional European languages is advantageous. Occasional European and global travel may be required based on business needs.
Apr 12, 2024
Contractor
Technical Trainer Contract Yateley - Hybrid Our client is a globally recognised electronics brand. They are looking for a technical trainer to join their organisation. It is a a dynamic team that prides itself on innovative ways of driving change and transformation in a fast-paced and often challenging environment. This role will be essential in helping the company deliver a world-leading Customer Service Experience and improve customer journeys across Europe. Previous hands-on training or technical support experience is required. Technical expertise and familiarity with one of the product groups like mobile phones, TVs, home appliances, or IoT, is preferred. Proficient in Microsoft Office, SCORM, and xAPI; experience with LMS is a plus. Excellent communication abilities, including presentations to senior audiences. Creative content development aptitude. Fluency in additional European languages is advantageous. Occasional European and global travel may be required based on business needs.
Job Title: Digital Devices Trainer Location: Bridgend, South Wales Salary: £30,783.00 - £35,982.00 Job Type: Full Time, Permanent Working Hours: 37 Hours Per Week The Role: The main purpose of the role is to train and transform new technological solutions into the workplace so that maximum benefit is achieved in the use of new policing technologies by police officers and staff. We are particularly looking for an individual who can lead our Microsoft 365 user-training provision across Gwent Police and South Wales Police, as well as other digital projects and solutions from across Digital Services Division. The role will provide hands-on technical support to all officers and staff on the operation of the technology they use to perform their roles successfully. As well as traditional classroom- based tuition, the role will involve facilitating user groups in the operational arena to broaden understanding and acceptance of the benefits of policing technologies. Due to the nature of the role, travelling will be required regularly across Gwent Police and South Wales Police, as well as occasional travel for conferences/events outside of the force area. About the team/Department you will be joining: The Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities. There are four branches within DSD and the Digital Device Trainer role will sit within our team of six DSD Trainers, which forms part of our Research, Development and Transformation branch of DSD. Main Responsibilities: The role will involve leading on our training provision for Microsoft 365 applications and products to end-users, including providing hybrid training which has been adapted for the needs of departments and users across both organisations. In addition, you will both lead and support the training of other digital platforms/solutions produced within the Digital Services Division, such as mobile apps that our eServices developers have worked on. You will attend various meetings as part of your day-to-day duties to understand the progress of solutions that are currently in development, ensuring that training provision for the solution is part of the project plans. As well as in-person and online training, there will be an expectation to produce both written and video guides for our digital solutions. All of our DSD Digital Devices Trainers are expected to undertake regular DSD Support sessions across Gwent Police and South Wales Police covering the whole portfolio of DSD. solutions/products, and so a basic understanding of all DSD solutions/products will need to be developed in the role. Members of the team will also support operational deployments within the Digital Services Division, such as mass rollouts of devices (mobile phones, laptops, body worn video etc), or supporting front-line users in the use of digital solutions during critical or major incidents. What skills and experience do we need you to bring to the role: We are looking for someone who has an excellent working knowledge of Microsoft 365 products to be able to deliver training to end-users across Gwent Police and South Wales Police. You will be comfortable speaking in front of groups of Police Officers and Police Staff at all ranks/grades to deliver training and presentations. We are looking for someone who is computer literate and proficient in Microsoft applications as well as being generally proficient with IT solutions, with an interest in problem solving. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves Please click on the apply button to fill out an application form.
Apr 11, 2024
Full time
Job Title: Digital Devices Trainer Location: Bridgend, South Wales Salary: £30,783.00 - £35,982.00 Job Type: Full Time, Permanent Working Hours: 37 Hours Per Week The Role: The main purpose of the role is to train and transform new technological solutions into the workplace so that maximum benefit is achieved in the use of new policing technologies by police officers and staff. We are particularly looking for an individual who can lead our Microsoft 365 user-training provision across Gwent Police and South Wales Police, as well as other digital projects and solutions from across Digital Services Division. The role will provide hands-on technical support to all officers and staff on the operation of the technology they use to perform their roles successfully. As well as traditional classroom- based tuition, the role will involve facilitating user groups in the operational arena to broaden understanding and acceptance of the benefits of policing technologies. Due to the nature of the role, travelling will be required regularly across Gwent Police and South Wales Police, as well as occasional travel for conferences/events outside of the force area. About the team/Department you will be joining: The Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities. There are four branches within DSD and the Digital Device Trainer role will sit within our team of six DSD Trainers, which forms part of our Research, Development and Transformation branch of DSD. Main Responsibilities: The role will involve leading on our training provision for Microsoft 365 applications and products to end-users, including providing hybrid training which has been adapted for the needs of departments and users across both organisations. In addition, you will both lead and support the training of other digital platforms/solutions produced within the Digital Services Division, such as mobile apps that our eServices developers have worked on. You will attend various meetings as part of your day-to-day duties to understand the progress of solutions that are currently in development, ensuring that training provision for the solution is part of the project plans. As well as in-person and online training, there will be an expectation to produce both written and video guides for our digital solutions. All of our DSD Digital Devices Trainers are expected to undertake regular DSD Support sessions across Gwent Police and South Wales Police covering the whole portfolio of DSD. solutions/products, and so a basic understanding of all DSD solutions/products will need to be developed in the role. Members of the team will also support operational deployments within the Digital Services Division, such as mass rollouts of devices (mobile phones, laptops, body worn video etc), or supporting front-line users in the use of digital solutions during critical or major incidents. What skills and experience do we need you to bring to the role: We are looking for someone who has an excellent working knowledge of Microsoft 365 products to be able to deliver training to end-users across Gwent Police and South Wales Police. You will be comfortable speaking in front of groups of Police Officers and Police Staff at all ranks/grades to deliver training and presentations. We are looking for someone who is computer literate and proficient in Microsoft applications as well as being generally proficient with IT solutions, with an interest in problem solving. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves Please click on the apply button to fill out an application form.
The Ashdown Group have been engaged by a rapidly growing Training consultancy, to assist with the recruitment of an experienced Portuguese Speaking - IT Sales trainer Our client offers training services to Global and SME IT businesses , helping them achieve their goals by enabling their sales and technical staff through interactive and engaging training events. They are looking to recruit an IT sales Trainer who is passionate about developing and delivering impactful training. The role will be varied; flexibility, adaptability, and the ability to learn about new technologies is vital. The primary focus of this role is to deliver technically focused training to a sales audience. This will also include training internal systems and processes such as the use of (url removed) and integrations. Duties and Responsibilities: • prepare the e-learning environment and resources • deliver training programmes both online and face to face • support and coach learners using our interactive platform • help to design course structure, materials, and documentation • evaluate the effectiveness of training programmes and learning outcomes You will need previous experience delivering virtual and face to face IT or Sales training. It's expected that you'll possess an interest in technology and the ability to learn new products and skills quickly. It would be highly advantageous if you were able to deliver training in English and Portuguese, Spanish would be highly desirable too. The client is open to candidates based in UK and willing to travel from the offices in Surrey or remotely from home (after initial training completed) with European travel. Some training is being delivered at customer sites or training venues in the UK and throughout Europe. This is a fantastic opportunity to join a growing training organisation and build your career. Salary range for this position is between £43,000 - £48,500 and benefits
Apr 11, 2024
Full time
The Ashdown Group have been engaged by a rapidly growing Training consultancy, to assist with the recruitment of an experienced Portuguese Speaking - IT Sales trainer Our client offers training services to Global and SME IT businesses , helping them achieve their goals by enabling their sales and technical staff through interactive and engaging training events. They are looking to recruit an IT sales Trainer who is passionate about developing and delivering impactful training. The role will be varied; flexibility, adaptability, and the ability to learn about new technologies is vital. The primary focus of this role is to deliver technically focused training to a sales audience. This will also include training internal systems and processes such as the use of (url removed) and integrations. Duties and Responsibilities: • prepare the e-learning environment and resources • deliver training programmes both online and face to face • support and coach learners using our interactive platform • help to design course structure, materials, and documentation • evaluate the effectiveness of training programmes and learning outcomes You will need previous experience delivering virtual and face to face IT or Sales training. It's expected that you'll possess an interest in technology and the ability to learn new products and skills quickly. It would be highly advantageous if you were able to deliver training in English and Portuguese, Spanish would be highly desirable too. The client is open to candidates based in UK and willing to travel from the offices in Surrey or remotely from home (after initial training completed) with European travel. Some training is being delivered at customer sites or training venues in the UK and throughout Europe. This is a fantastic opportunity to join a growing training organisation and build your career. Salary range for this position is between £43,000 - £48,500 and benefits
The Ashdown Group have been engaged by a rapidly growing Training consultancy, to assist with the recruitment of an experienced Dutch speaking - IT Sales trainer Our client offers training services to Global and SME IT businesses , helping them achieve their goals by enabling their sales and technical staff through interactive and engaging training events. They are looking to recruit an IT sales Trainer who is passionate about developing and delivering impactful training. The role will be varied; flexibility, adaptability, and the ability to learn about new technologies is vital. The primary focus of this role is to deliver technically focused training to a sales audience. This will also include training internal systems and processes such as the use of (url removed) and integrations. Duties and Responsibilities: • prepare the e-learning environment and resources • deliver training programmes both online and face to face • support and coach learners using our interactive platform • help to design course structure, materials, and documentation • evaluate the effectiveness of training programmes and learning outcomes You will need previous experience delivering virtual and face to face IT or Sales training. It's expected that you'll possess an interest in technology and the ability to learn new products and skills quickly. It would be highly advantageous if you were able to deliver training in English and Dutch The client is open to candidates based in UK and willing to travel from the offices in Surrey or home. The client is happy with hybrid working 2 days per week in their offices. There will some travel involved as training is being delivered at customer sites or training venues in the UK and throughout Europe. This is a fantastic opportunity to join a growing training organisation and build your career. Salary range for this position is between £40,000 - £45,000 and benefits
Apr 11, 2024
Full time
The Ashdown Group have been engaged by a rapidly growing Training consultancy, to assist with the recruitment of an experienced Dutch speaking - IT Sales trainer Our client offers training services to Global and SME IT businesses , helping them achieve their goals by enabling their sales and technical staff through interactive and engaging training events. They are looking to recruit an IT sales Trainer who is passionate about developing and delivering impactful training. The role will be varied; flexibility, adaptability, and the ability to learn about new technologies is vital. The primary focus of this role is to deliver technically focused training to a sales audience. This will also include training internal systems and processes such as the use of (url removed) and integrations. Duties and Responsibilities: • prepare the e-learning environment and resources • deliver training programmes both online and face to face • support and coach learners using our interactive platform • help to design course structure, materials, and documentation • evaluate the effectiveness of training programmes and learning outcomes You will need previous experience delivering virtual and face to face IT or Sales training. It's expected that you'll possess an interest in technology and the ability to learn new products and skills quickly. It would be highly advantageous if you were able to deliver training in English and Dutch The client is open to candidates based in UK and willing to travel from the offices in Surrey or home. The client is happy with hybrid working 2 days per week in their offices. There will some travel involved as training is being delivered at customer sites or training venues in the UK and throughout Europe. This is a fantastic opportunity to join a growing training organisation and build your career. Salary range for this position is between £40,000 - £45,000 and benefits
Job Title: Digital Devices Trainer Location: Bridgend, South Wales Salary: £30,783.00 - £35,982.00 Job Type: Full Time, Permanent Working Hours: 37 Hours Per Week The Role: The main purpose of the role is to train and transform new technological solutions into the workplace so that maximum benefit is achieved in the use of new policing technologies by police officers and staff. We are particularly looking for an individual who can lead our Microsoft 365 user-training provision across Gwent Police and South Wales Police, as well as other digital projects and solutions from across Digital Services Division. The role will provide hands-on technical support to all officers and staff on the operation of the technology they use to perform their roles successfully. As well as traditional classroom- based tuition, the role will involve facilitating user groups in the operational arena to broaden understanding and acceptance of the benefits of policing technologies. Due to the nature of the role, travelling will be required regularly across Gwent Police and South Wales Police, as well as occasional travel for conferences/events outside of the force area. About the team/Department you will be joining: The Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities. There are four branches within DSD and the Digital Device Trainer role will sit within our team of six DSD Trainers, which forms part of our Research, Development and Transformation branch of DSD. Main Responsibilities: The role will involve leading on our training provision for Microsoft 365 applications and products to end-users, including providing hybrid training which has been adapted for the needs of departments and users across both organisations. In addition, you will both lead and support the training of other digital platforms/solutions produced within the Digital Services Division, such as mobile apps that our eServices developers have worked on. You will attend various meetings as part of your day-to-day duties to understand the progress of solutions that are currently in development, ensuring that training provision for the solution is part of the project plans. As well as in-person and online training, there will be an expectation to produce both written and video guides for our digital solutions. All of our DSD Digital Devices Trainers are expected to undertake regular DSD Support sessions across Gwent Police and South Wales Police covering the whole portfolio of DSD. solutions/products, and so a basic understanding of all DSD solutions/products will need to be developed in the role. Members of the team will also support operational deployments within the Digital Services Division, such as mass rollouts of devices (mobile phones, laptops, body worn video etc), or supporting front-line users in the use of digital solutions during critical or major incidents. What skills and experience do we need you to bring to the role: We are looking for someone who has an excellent working knowledge of Microsoft 365 products to be able to deliver training to end-users across Gwent Police and South Wales Police. You will be comfortable speaking in front of groups of Police Officers and Police Staff at all ranks/grades to deliver training and presentations. We are looking for someone who is computer literate and proficient in Microsoft applications as well as being generally proficient with IT solutions, with an interest in problem solving. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves Please click on the apply button to fill out an application form.
Apr 10, 2024
Full time
Job Title: Digital Devices Trainer Location: Bridgend, South Wales Salary: £30,783.00 - £35,982.00 Job Type: Full Time, Permanent Working Hours: 37 Hours Per Week The Role: The main purpose of the role is to train and transform new technological solutions into the workplace so that maximum benefit is achieved in the use of new policing technologies by police officers and staff. We are particularly looking for an individual who can lead our Microsoft 365 user-training provision across Gwent Police and South Wales Police, as well as other digital projects and solutions from across Digital Services Division. The role will provide hands-on technical support to all officers and staff on the operation of the technology they use to perform their roles successfully. As well as traditional classroom- based tuition, the role will involve facilitating user groups in the operational arena to broaden understanding and acceptance of the benefits of policing technologies. Due to the nature of the role, travelling will be required regularly across Gwent Police and South Wales Police, as well as occasional travel for conferences/events outside of the force area. About the team/Department you will be joining: The Digital Services Division (DSD) delivers a joint digital strategy across Gwent Police and South Wales Police to enable both forces to develop and implement new ways of working and deliver policing to our communities. There are four branches within DSD and the Digital Device Trainer role will sit within our team of six DSD Trainers, which forms part of our Research, Development and Transformation branch of DSD. Main Responsibilities: The role will involve leading on our training provision for Microsoft 365 applications and products to end-users, including providing hybrid training which has been adapted for the needs of departments and users across both organisations. In addition, you will both lead and support the training of other digital platforms/solutions produced within the Digital Services Division, such as mobile apps that our eServices developers have worked on. You will attend various meetings as part of your day-to-day duties to understand the progress of solutions that are currently in development, ensuring that training provision for the solution is part of the project plans. As well as in-person and online training, there will be an expectation to produce both written and video guides for our digital solutions. All of our DSD Digital Devices Trainers are expected to undertake regular DSD Support sessions across Gwent Police and South Wales Police covering the whole portfolio of DSD. solutions/products, and so a basic understanding of all DSD solutions/products will need to be developed in the role. Members of the team will also support operational deployments within the Digital Services Division, such as mass rollouts of devices (mobile phones, laptops, body worn video etc), or supporting front-line users in the use of digital solutions during critical or major incidents. What skills and experience do we need you to bring to the role: We are looking for someone who has an excellent working knowledge of Microsoft 365 products to be able to deliver training to end-users across Gwent Police and South Wales Police. You will be comfortable speaking in front of groups of Police Officers and Police Staff at all ranks/grades to deliver training and presentations. We are looking for someone who is computer literate and proficient in Microsoft applications as well as being generally proficient with IT solutions, with an interest in problem solving. Benefits Include: Training and professional development opportunities Local Government Pension Scheme 24 days Annual Leave increasing to 29 days after 5 years employment Flexible working dependant of duties Free on-site parking On site fitness centre and canteen Collaborative and supportive work environment. Cycle to work scheme Wellness programmes SWP Diolch Vectis & Blue light Discount Card Opportunity to make a meaningful contribution to public safety and community well-being. Diversity, Equality & Inclusion: As a Force, we are committed to developing the overall structure of equality, diversity and inclusion across South Wales Police: in our workforce and in the services we provide South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce which is representative of the diverse society which it serves Please click on the apply button to fill out an application form.
ICT Systems Trainer Birmingham, B37 7YN (Hybrid) £36,905 - £41,999 Permanent, Full Time ( 37 Hours, Monday - Friday) Do you want to work for an organisation that supports work life balance? If so, our client may have the opportunity you have been looking for. At a time of considerable change for the group, they are looking for a passionate, motivated, and experienced system trainer and to join their ICT team. This is a pivotal role as you will be responsible for the training and deployment of existing systems, modifications, and new applications within Citizen. As ICT Systems Trainer, you will be expected to manage many competing priorities and projects, working collaboratively with partners across the business to ensure the delivery of quality outcomes. In return they will provide you with interesting experiences, encourage you to innovate and give you the opportunity to make a positive difference in our society. As an ICT System Trainer they need you to have: A level or above education, European Computer Driving Licence (ECDL) or relevant Training experience Excellent Communication skills. Able to work as part of a team. Ability to interpret and analyse technical data to provide clear and concise information to non-technical staff. An understanding of modern project management techniques. They would be really excited if you have: Experience of working in the Housing sector. Experience of Delivering products and services which are innovative. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Representation opportunities on our Staff Consultative Forum Access to their Wellbeing platform Employee Excellence Awards (winners receive extra days annual leave that year) Occupational Health Closing date: 22nd April 2024 Interview date: To be confirmed
Apr 09, 2024
Full time
ICT Systems Trainer Birmingham, B37 7YN (Hybrid) £36,905 - £41,999 Permanent, Full Time ( 37 Hours, Monday - Friday) Do you want to work for an organisation that supports work life balance? If so, our client may have the opportunity you have been looking for. At a time of considerable change for the group, they are looking for a passionate, motivated, and experienced system trainer and to join their ICT team. This is a pivotal role as you will be responsible for the training and deployment of existing systems, modifications, and new applications within Citizen. As ICT Systems Trainer, you will be expected to manage many competing priorities and projects, working collaboratively with partners across the business to ensure the delivery of quality outcomes. In return they will provide you with interesting experiences, encourage you to innovate and give you the opportunity to make a positive difference in our society. As an ICT System Trainer they need you to have: A level or above education, European Computer Driving Licence (ECDL) or relevant Training experience Excellent Communication skills. Able to work as part of a team. Ability to interpret and analyse technical data to provide clear and concise information to non-technical staff. An understanding of modern project management techniques. They would be really excited if you have: Experience of working in the Housing sector. Experience of Delivering products and services which are innovative. Their people are everything and they offer: Opportunities for salary progression IT equipment to allow some optional home working 'Live work better' scheme which actively encourages work-life balance Annual leave starts at 25 days per year, increasing with length of service Enhanced family leave Company Pension - they match up to 10% If part of the pension scheme you are entitled to Life cover (three times your annual salary) Organisational Sick Pay (benefit increases with length of service) EAP - a 24/7 service which gives free, confidential advice and support on a range of issues including telephone counselling Medicash scheme -which includes GP Access, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more! Representation opportunities on our Staff Consultative Forum Access to their Wellbeing platform Employee Excellence Awards (winners receive extra days annual leave that year) Occupational Health Closing date: 22nd April 2024 Interview date: To be confirmed
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Security Architect will join a team of architects and play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. This is a hybrid role with occasional travel to our Manchester Head Office. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Essential experience, knowledge and skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification Minimum of 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have 480.000 customers using our award-winning platform propositions to manage assets totalling more than £75.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1100 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: • Generous holiday allowance increasing up to 30 days with service, plus bank holidays• Company Health cash plan• Holiday buy/sell scheme• Hybrid working policy• Casual dress code• Discretionary bonus• Contributory pension scheme• Dedicated time for proof-of-concepts and assessing new tech• Support to attend conferences, events, and meet-ups• Buy as you earn share scheme• Free share scheme• Paid study support for qualifications• Maternity/paternity scheme • Bike loan• Season ticket loan portal• Discounted PMI and Dental• On-site gym and personal trainer led classes• Paid volunteering opportunities• Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Aug 13, 2023
Full time
To support the Chief Information Security Officer in managing and reporting the Information Security Risks faced by Technology Services (TS) in delivering AJ Bell's systems and services. This role is responsible for facilitating the secure delivery of AJ Bell's technology and business change. The Security Architect will join a team of architects and play a lead role in designing and implementing security controls and processes. Key to this is assisting and supporting our colleagues in achieving their goals, but in a secure manner. This is a hybrid role with occasional travel to our Manchester Head Office. The key responsibilities of the role are: Subject matter expertise for security best practice, ensuring the maintenance of the confidentiality, integrity and availability of AJ Bell's systems and data. Design and implementation of enterprise security technology controls and platforms, following industry best practices. Supporting and advising on projects and change initiatives to ensure that there is no negative impact on our security posture Carrying out internal security reviews both on solutions we develop in house and third-party solutions. Supporting audit and due diligence activities within Technology Services Working with Information Security, Infrastructure and Architecture to define security standards. Acts as an integration point between the CISO and AJ Bell business and technology teams to ensure security is embedded across the organisation Essential experience, knowledge and skills: Demonstrable experience of implementing enterprise security platforms Previous experience of delivering and maintaining of technical enterprise security solutions for (but not limited to) the following areas: End Point Protection, Cloud Security, Network Security, DevOps, Security Monitoring & Remediation is advantageous. Knowledge of Secure Software Development Life Cycle best practices Strong understanding and knowledge of Information Security risk management tools and techniques Experience of security governance and compliance, ideally gained in financial services organisations Demonstrable understanding of Information Security control standards and frameworks e.g. ISO27001, NIST, PCI DSS Awareness and understanding of the Information Security threat landscape Deep understanding of Information Security solutions and controls Experience of Cloud security solutions and standards is highly advantageous Knowledge & Skills Excellent communicator, able to translate complex topics to all areas of the business Significant experience in the area of Information security Strong knowledge of core IT and networking concepts Well versed in IT security capabilities, framework and concepts Strong ownership of tasks, attention to detail and following through to conclusion Ability to challenge approach, strategy and implementation to ensure Information Security is consistently considered and improved Ability to work under own initiative to plan and communicate effectively with colleagues and customers Structured, self-starting, flexible and enjoy working in fast-paced environments Effective communication skills, both written and verbal Ability to plan, organise and follow through on assigned tasks and complete with little or no prompting from management Excellent attention to detail Attained CISSP or similar certification Minimum of 5 years' experience in an Information Security role gained in a financial services or e-commerce environment is preferred About Us: AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional financial advisers, to DIY investors with little to no experience. We have 480.000 customers using our award-winning platform propositions to manage assets totalling more than £75.1 billion. Our customers trust us with their investments, and by continuously striving to make investing easier, we aim to help even more people take control of their financial futures. Having listed on the Main Market of the London Stock Exchange in December 2018, AJ Bell is now a FTSE 250 company. Headquartered in Manchester with offices in central London and Bristol, we now have over 1100 employees and have been named one of the UK's 'Best 100 Companies to Work For' for five consecutive years. There are opportunities for growth and professional development for employees wanting to progress within their career including induction training and our study support scheme which is part of our benefits package. There is an active programme of social events throughout the year, which are open to all employees. What we offer: • Generous holiday allowance increasing up to 30 days with service, plus bank holidays• Company Health cash plan• Holiday buy/sell scheme• Hybrid working policy• Casual dress code• Discretionary bonus• Contributory pension scheme• Dedicated time for proof-of-concepts and assessing new tech• Support to attend conferences, events, and meet-ups• Buy as you earn share scheme• Free share scheme• Paid study support for qualifications• Maternity/paternity scheme • Bike loan• Season ticket loan portal• Discounted PMI and Dental• On-site gym and personal trainer led classes• Paid volunteering opportunities• Free social events and more AJ Bell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and all employees are empowered to bring their whole self to work. We do not discriminate on the basis of race, sex, gender identity, sexual orientation, age, pregnancy, religion, physical and mental disability, marital status and any other characteristics protected by the Equality Act 2010. All decisions to hire are based on qualifications, merit and business need.
Our world class team of Vulnerability Researchers and Reverse Engineers tackle some of the most interesting problems with a meaningful and tangible impact on the national security of the UK. We are growing our VR team significantly and are looking for a diverse range of talent from experienced Vulnerability Researchers with a proven track record to those with a keen interest and aptitude looking to develop their skills in this exciting space! We have a community of technical specialists with a friendly and inclusive culture with great opportunities to learn from experts and make use of a carefully curated training plan with some of the best trainers and conferences available. Our focus is on a wide variety devices, platforms and technologies. VR, RE or development experience with mobile (Android, IOS), firmware, Linux, IoT and Windows is useful but most important is a willingness to learn as all of our projects bring new and interesting challenges. What you will be doing for us: Performing Vulnerability Research and Reverse Engineering to handle complex and unique challenges across a myriad of platforms. Learning to use tools like Ghidra, IDA Pro, Unicorn and Frida plus developing bespoke tooling when needed. Working in a vibrant and inclusive team of specialists where success often comes from teamwork and a diverse approach to solving problems. Developing junior members of staff with a keen interest in RE and VR to realise their potential. Ideal candidate background: An interest and aptitude for Vulnerability Research, Reverse Engineering, and Exploit Development (either from a professional background or by demonstrating an aptitude e.g. by playing capture the flag challenges). Low-level knowledge in how languages function across the application stack from assembly through to interpreted languages and everything in between. Understanding of the exploit development lifecycle from identifying bugs up to fully developed proof of concepts. Proficient in at least one programming language (e.g. Python, Java, C#, C++) How you will be supported: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Systems Applied Intelligence Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.
Sep 24, 2022
Full time
Our world class team of Vulnerability Researchers and Reverse Engineers tackle some of the most interesting problems with a meaningful and tangible impact on the national security of the UK. We are growing our VR team significantly and are looking for a diverse range of talent from experienced Vulnerability Researchers with a proven track record to those with a keen interest and aptitude looking to develop their skills in this exciting space! We have a community of technical specialists with a friendly and inclusive culture with great opportunities to learn from experts and make use of a carefully curated training plan with some of the best trainers and conferences available. Our focus is on a wide variety devices, platforms and technologies. VR, RE or development experience with mobile (Android, IOS), firmware, Linux, IoT and Windows is useful but most important is a willingness to learn as all of our projects bring new and interesting challenges. What you will be doing for us: Performing Vulnerability Research and Reverse Engineering to handle complex and unique challenges across a myriad of platforms. Learning to use tools like Ghidra, IDA Pro, Unicorn and Frida plus developing bespoke tooling when needed. Working in a vibrant and inclusive team of specialists where success often comes from teamwork and a diverse approach to solving problems. Developing junior members of staff with a keen interest in RE and VR to realise their potential. Ideal candidate background: An interest and aptitude for Vulnerability Research, Reverse Engineering, and Exploit Development (either from a professional background or by demonstrating an aptitude e.g. by playing capture the flag challenges). Low-level knowledge in how languages function across the application stack from assembly through to interpreted languages and everything in between. Understanding of the exploit development lifecycle from identifying bugs up to fully developed proof of concepts. Proficient in at least one programming language (e.g. Python, Java, C#, C++) How you will be supported: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before You can work around core hours with flexible and part-time working Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Systems Applied Intelligence Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals.