Network Engineer Rate is up to £300 per day (DOE) Inside IR35 Initial 3-Month contract Peterborough, Cambridgeshire - FULLY ONSITE Network Engineer required for an initial 3 month contract to support a busy, manufacturing company based in Peterborough. As a Network Support Technician Level 3, you will play a key role in supporting end-user services, hardware, software, applications, and network infrastructure. This is a Level 3 position requiring a blend of intermediate to advanced technical skills and flexibility to work in a large-scale corporate environment. We are looking for someone who has strong Cisco experience and has the CCNA certification. Key Responsibilities: Network Expertise: Troubleshoot and administer Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, with CCNA certification. Infrastructure Support: Handle IT Cabling, Infrastructure Planning, Design, and support site infrastructure components like Power/UPS, HVAC, and cabling. Data Centre Management: Oversee Server Room Management, including installing and troubleshooting server room hardware components. Server Support: Manage DHCP, DNS, Print Server, File Shares, Microsoft SCCM, and support hardware for Servers, data backup libraries, and SAN/NAS. Critical Plant Floor Support: Provide first-level support for business and plant floor applications, ensuring a 15-minute turnaround time in critical situations. Customer Focus: Deliver exceptional customer service under pressure, particularly during plant down situations and outages. Requirements: Technical Proficiency: Strong knowledge of TCP/IP, DHCP, Subnetting, VLAN, POE, packet capturing (Wire Shark), and network maintenance. Hardware Skills: Experience in installing and troubleshooting server hardware, including rack Servers, fibre, Switches, disk drives, and memory. Interpersonal Skills: Excellent communication, documentation, and administrative skills, with the ability to work well in a team. Physical Capability: Ability to lift 50 lbs., climb ladders, and walk long distances frequently throughout the day. Flexibility: Willingness to work flexible shifts, overtime, after hours, weekends, holidays, and emergency callouts as needed. Certifications such as ITIL, CCNP, CCIE, CCNE, MCSE, and experience in CRAC/HVAC Units, PLCs, Plant Monitoring software, and SQL Server database administration would be desirable! Rate is up to £300 per day (DOE) Inside IR35 Initial 3 Month contract Peterborough, Cambridgeshire - FULL ONSITE
Mar 28, 2024
Full time
Network Engineer Rate is up to £300 per day (DOE) Inside IR35 Initial 3-Month contract Peterborough, Cambridgeshire - FULLY ONSITE Network Engineer required for an initial 3 month contract to support a busy, manufacturing company based in Peterborough. As a Network Support Technician Level 3, you will play a key role in supporting end-user services, hardware, software, applications, and network infrastructure. This is a Level 3 position requiring a blend of intermediate to advanced technical skills and flexibility to work in a large-scale corporate environment. We are looking for someone who has strong Cisco experience and has the CCNA certification. Key Responsibilities: Network Expertise: Troubleshoot and administer Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, with CCNA certification. Infrastructure Support: Handle IT Cabling, Infrastructure Planning, Design, and support site infrastructure components like Power/UPS, HVAC, and cabling. Data Centre Management: Oversee Server Room Management, including installing and troubleshooting server room hardware components. Server Support: Manage DHCP, DNS, Print Server, File Shares, Microsoft SCCM, and support hardware for Servers, data backup libraries, and SAN/NAS. Critical Plant Floor Support: Provide first-level support for business and plant floor applications, ensuring a 15-minute turnaround time in critical situations. Customer Focus: Deliver exceptional customer service under pressure, particularly during plant down situations and outages. Requirements: Technical Proficiency: Strong knowledge of TCP/IP, DHCP, Subnetting, VLAN, POE, packet capturing (Wire Shark), and network maintenance. Hardware Skills: Experience in installing and troubleshooting server hardware, including rack Servers, fibre, Switches, disk drives, and memory. Interpersonal Skills: Excellent communication, documentation, and administrative skills, with the ability to work well in a team. Physical Capability: Ability to lift 50 lbs., climb ladders, and walk long distances frequently throughout the day. Flexibility: Willingness to work flexible shifts, overtime, after hours, weekends, holidays, and emergency callouts as needed. Certifications such as ITIL, CCNP, CCIE, CCNE, MCSE, and experience in CRAC/HVAC Units, PLCs, Plant Monitoring software, and SQL Server database administration would be desirable! Rate is up to £300 per day (DOE) Inside IR35 Initial 3 Month contract Peterborough, Cambridgeshire - FULL ONSITE
School Senior IT Technician Permanent Term Time or All Year Round Working Opportunity Area: Based at Heywood, there will also be additional travelling to schools within Heywood/Rochdale when required Hours: 36.25 hours per week, Monday to Friday 8 am to 3.45 pm Holiday: (if all year round, 24 days holidays, plus 8 bank holidays, this to be increased after 5 years of service. Salary: (Starting scale point is dependent on experience)Actual salary if all year round £29,777 to £31,364Actual salary if term time only £25,196 to £26,539 Process: Closing date 15th April Interviews from 22nd of April Screening and background checks and IT test to be carried out Start date: May 2024 (or later deepening on notice period) About our Client: This is an exciting time to join our leaders of eduction. Our client is aTrust, who currently have two academies, in Heywood and the Rochdale area. The Trust provides ICT Support to several local primary schools. The Trust's core purpose is to make a positive difference to the lives of its children. Its role as a sponsor of both schools is to provide the support, challenge, expertise and resources necessary to significantly improve the provision for education. Criteria: Essential - Qualifications • Good standards of literacy and numeracy, GCSE Grade C in Maths and English or equivalent (Level 2) • Willingness to complete appropriate training and professional development • Minimum NQV Level 3 ICT related qualification • Full driving licence and access to a vehicle to travel between sites Desirable • Relevant IT qualifications: CCNA, Comptia A+, Network +, Microsoft, etc • Current IT vendor certification or ability to demonstrate equivalent experience • ITIL qualification or willingness to complete Skills and Experience Essential • Approachable with excellent communications and interpersonal skills • Ability to work between multiple sites and from home, (remote assistance) • Minimum of 3 years' experience at Technician Level (or above) within an Educational environment • Demonstrates a level of gravitas commensurate with the role • Logical thinker and ability to act on own initiative • Able to effectively prioritise own workload, manage that of the team and effectively motivate and lead your team • Oversee implementation across a range of location Proven track record in using development methodologies or recognised project management techniques to deliver successful ICT developments. • Proven experience in ensuring a safe, secure and compliant ICT environment • Knowledge and experience in the Education sector or not for profit • Able to relate well to both Staff and Students with a range of IT abilities • Able to exercise judgement and refer matters as necessary • Creative approach leading to solution focused results with a passion for learning and development • Experience of driving through effective change • Energy, drive, enthusiasm and ideas for improving business results • Flexible and open minded approach to completion of work • Knowledge and experience of working with Google G Suite • Knowledge and experience of working with MS Azure • Experience of installation of hardware, software and peripherals • VMHypervisor Experience HyperV • Cisco/HP Switch management experience Desirable • Experience of working at a Senior Technician level within an educational environment Personal qualities and attributes Essential • Understanding of the importance of safeguarding/child protection when working in a school setting • Able to diagnose faults and find solutions to the problem, understanding the importance of adopting a logical approach to fault finding, working within codes of good practice • Excellent organisation skills. Ability to lead and prioritise own workload, work as part of a team and work to deadlines • Knowledge of working with current IT technologies including hardware and software • Interest and ability in developing the staff within and beyond the team • Able to communicate the realities and possibilities of ICT to non-technical audiences including Senior Leaders, managers and staff • Ability to relate well to both Staff and Students with a range of IT abilities • Knowledge and experience of working with the Microsoft product set, including but not limited to; servers and desktop operating systems, applications and applications suits and Microsoft Office 365. • Knowledge and experience of working with multiple ICT technologies including but not limited to; firewalls, web filters, antivirus and security suits, Wi-Fi, virtualisation, backup and restore both physical and cloud based. • Ability to, from time to time, work outside normal working hours to participate in duties that are otherwise not indicated in your job description. For Example, supporting Open Evenings and other out of hours school events as and when required or to perform routine system upgrades and general maintenance. Please apply today, if you match the criteria. We will contact you via email.
Mar 26, 2024
Full time
School Senior IT Technician Permanent Term Time or All Year Round Working Opportunity Area: Based at Heywood, there will also be additional travelling to schools within Heywood/Rochdale when required Hours: 36.25 hours per week, Monday to Friday 8 am to 3.45 pm Holiday: (if all year round, 24 days holidays, plus 8 bank holidays, this to be increased after 5 years of service. Salary: (Starting scale point is dependent on experience)Actual salary if all year round £29,777 to £31,364Actual salary if term time only £25,196 to £26,539 Process: Closing date 15th April Interviews from 22nd of April Screening and background checks and IT test to be carried out Start date: May 2024 (or later deepening on notice period) About our Client: This is an exciting time to join our leaders of eduction. Our client is aTrust, who currently have two academies, in Heywood and the Rochdale area. The Trust provides ICT Support to several local primary schools. The Trust's core purpose is to make a positive difference to the lives of its children. Its role as a sponsor of both schools is to provide the support, challenge, expertise and resources necessary to significantly improve the provision for education. Criteria: Essential - Qualifications • Good standards of literacy and numeracy, GCSE Grade C in Maths and English or equivalent (Level 2) • Willingness to complete appropriate training and professional development • Minimum NQV Level 3 ICT related qualification • Full driving licence and access to a vehicle to travel between sites Desirable • Relevant IT qualifications: CCNA, Comptia A+, Network +, Microsoft, etc • Current IT vendor certification or ability to demonstrate equivalent experience • ITIL qualification or willingness to complete Skills and Experience Essential • Approachable with excellent communications and interpersonal skills • Ability to work between multiple sites and from home, (remote assistance) • Minimum of 3 years' experience at Technician Level (or above) within an Educational environment • Demonstrates a level of gravitas commensurate with the role • Logical thinker and ability to act on own initiative • Able to effectively prioritise own workload, manage that of the team and effectively motivate and lead your team • Oversee implementation across a range of location Proven track record in using development methodologies or recognised project management techniques to deliver successful ICT developments. • Proven experience in ensuring a safe, secure and compliant ICT environment • Knowledge and experience in the Education sector or not for profit • Able to relate well to both Staff and Students with a range of IT abilities • Able to exercise judgement and refer matters as necessary • Creative approach leading to solution focused results with a passion for learning and development • Experience of driving through effective change • Energy, drive, enthusiasm and ideas for improving business results • Flexible and open minded approach to completion of work • Knowledge and experience of working with Google G Suite • Knowledge and experience of working with MS Azure • Experience of installation of hardware, software and peripherals • VMHypervisor Experience HyperV • Cisco/HP Switch management experience Desirable • Experience of working at a Senior Technician level within an educational environment Personal qualities and attributes Essential • Understanding of the importance of safeguarding/child protection when working in a school setting • Able to diagnose faults and find solutions to the problem, understanding the importance of adopting a logical approach to fault finding, working within codes of good practice • Excellent organisation skills. Ability to lead and prioritise own workload, work as part of a team and work to deadlines • Knowledge of working with current IT technologies including hardware and software • Interest and ability in developing the staff within and beyond the team • Able to communicate the realities and possibilities of ICT to non-technical audiences including Senior Leaders, managers and staff • Ability to relate well to both Staff and Students with a range of IT abilities • Knowledge and experience of working with the Microsoft product set, including but not limited to; servers and desktop operating systems, applications and applications suits and Microsoft Office 365. • Knowledge and experience of working with multiple ICT technologies including but not limited to; firewalls, web filters, antivirus and security suits, Wi-Fi, virtualisation, backup and restore both physical and cloud based. • Ability to, from time to time, work outside normal working hours to participate in duties that are otherwise not indicated in your job description. For Example, supporting Open Evenings and other out of hours school events as and when required or to perform routine system upgrades and general maintenance. Please apply today, if you match the criteria. We will contact you via email.
Job Title: IT Service Desk Manager Location: Edinburgh Salary: 30-40k (DOE) Company Description We're collaborating with a top innovator in software solutions for the hospitality industry, dedicated to providing their clients with smooth technology experiences that enhance their operational efficiency and customer retention. As they broaden their range of offerings and clientele, they're in search of a seasoned IT Service Desk Manager to come on board and oversee their service desk operations and manage the internal team. What's in it for you? This company offers a dynamic work environment where you can lead a talented team, drive impactful initiatives, and make a difference in the hospitality industry. As part of a growing SaaS business you will have several opportunities for professional growth and development as well as: Workplace pension A clear career roadmap taking you to the top! 33 total days of holiday per year Join a small team, make a big impact. Other perks you'd expect at a fast-growing tech company. Job Description As the Service Desk Manager, your leadership will be essential in guiding a skilled team of service desk technicians, managing customer support operations, advancing process improvements, and fostering strong communication and cooperation among internal teams, external IT companies, and partners. Your skill set will play a vital role in facilitating the seamless integration of new customers, quick resolution of technical problems, and enhancement of the customer experience in the Hospitality SaaS sector. Key Responsibilities: Team Management: Lead and mentor a team of service desk technicians proficient in product knowledge, WiFi/networking technologies, CRM and bug-reporting systems. Provide both technical and welfare support to the service and success team to ensure we look after our team as well as our customers. Customer Support: Coordinate with internal departments, third-party IT companies and partners to facilitate smooth onboarding of new customers and address technical challenges promptly. Utilise bug reporting and CRM data to identify trends and patterns, enabling proactive resolution of issues. Process Improvement: Streamline communication processes with third-party IT companies to minimise onboarding delays. Collaborate with internal and external stakeholders to optimise onboarding processes and enhance user experience. Training and Development: Foster a proactive mindset among service desk staff, encouraging them to actively engage with partners to address user issues promptly. Identify and provide access to training and support required for the team to enjoy their work and set them up for success. Documentation and Knowledge Management: Maintain comprehensive documentation of onboarding processes and user issues using bug-reporting software and CRM systems. Encourage best practices documentation to improve future experiences and streamline knowledge transfer within the team. Communication and Stakeholder Management: Act as a central point of contact for communication between teams and partners, ensuring alignment on objectives and priorities. Facilitate regular meetings and updates with partners to ensure clear communication and collaboration. Quality Assurance: Implement quality assurance processes to monitor collaboration effectiveness and identify areas for improvement. Establish key performance indicators (KPIs) to measure onboarding success and user satisfaction. Compliance and Security: Ensure compliance with data protection regulations and security standards when sharing information with third-party IT companies and partners. Implement robust security measures to safeguard sensitive data and mitigate cybersecurity threats associated with third-party collaborations. Beneficial Qualifications, Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or relevant experience. Support ticketing software and CRM i.e. ZenDesk, Hubspot, AutoTask etc. Cisco CCNA, CompTIA or related networking qualification. Proven experience in technical support or IT management roles Analytical mindset with the ability to identify trends and drive process improvements. Networking technologies - LAN / WAN and Wireless Core internet technologies - Routing and Switching, DNS, DHCP, OSI Model Professional-grade WiFi Access Points & their cloud controllers (Ubiquiti UniFi, Ruckus, Cisco Meraki, OpenMesh) Infrastructure technology; EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway Cloud providers, specifically Amazon Web Services (AWS) Knowledge of marketing software; Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift etc.
Mar 22, 2024
Full time
Job Title: IT Service Desk Manager Location: Edinburgh Salary: 30-40k (DOE) Company Description We're collaborating with a top innovator in software solutions for the hospitality industry, dedicated to providing their clients with smooth technology experiences that enhance their operational efficiency and customer retention. As they broaden their range of offerings and clientele, they're in search of a seasoned IT Service Desk Manager to come on board and oversee their service desk operations and manage the internal team. What's in it for you? This company offers a dynamic work environment where you can lead a talented team, drive impactful initiatives, and make a difference in the hospitality industry. As part of a growing SaaS business you will have several opportunities for professional growth and development as well as: Workplace pension A clear career roadmap taking you to the top! 33 total days of holiday per year Join a small team, make a big impact. Other perks you'd expect at a fast-growing tech company. Job Description As the Service Desk Manager, your leadership will be essential in guiding a skilled team of service desk technicians, managing customer support operations, advancing process improvements, and fostering strong communication and cooperation among internal teams, external IT companies, and partners. Your skill set will play a vital role in facilitating the seamless integration of new customers, quick resolution of technical problems, and enhancement of the customer experience in the Hospitality SaaS sector. Key Responsibilities: Team Management: Lead and mentor a team of service desk technicians proficient in product knowledge, WiFi/networking technologies, CRM and bug-reporting systems. Provide both technical and welfare support to the service and success team to ensure we look after our team as well as our customers. Customer Support: Coordinate with internal departments, third-party IT companies and partners to facilitate smooth onboarding of new customers and address technical challenges promptly. Utilise bug reporting and CRM data to identify trends and patterns, enabling proactive resolution of issues. Process Improvement: Streamline communication processes with third-party IT companies to minimise onboarding delays. Collaborate with internal and external stakeholders to optimise onboarding processes and enhance user experience. Training and Development: Foster a proactive mindset among service desk staff, encouraging them to actively engage with partners to address user issues promptly. Identify and provide access to training and support required for the team to enjoy their work and set them up for success. Documentation and Knowledge Management: Maintain comprehensive documentation of onboarding processes and user issues using bug-reporting software and CRM systems. Encourage best practices documentation to improve future experiences and streamline knowledge transfer within the team. Communication and Stakeholder Management: Act as a central point of contact for communication between teams and partners, ensuring alignment on objectives and priorities. Facilitate regular meetings and updates with partners to ensure clear communication and collaboration. Quality Assurance: Implement quality assurance processes to monitor collaboration effectiveness and identify areas for improvement. Establish key performance indicators (KPIs) to measure onboarding success and user satisfaction. Compliance and Security: Ensure compliance with data protection regulations and security standards when sharing information with third-party IT companies and partners. Implement robust security measures to safeguard sensitive data and mitigate cybersecurity threats associated with third-party collaborations. Beneficial Qualifications, Skills and Experience: Bachelor's degree in Computer Science, Information Technology, or relevant experience. Support ticketing software and CRM i.e. ZenDesk, Hubspot, AutoTask etc. Cisco CCNA, CompTIA or related networking qualification. Proven experience in technical support or IT management roles Analytical mindset with the ability to identify trends and drive process improvements. Networking technologies - LAN / WAN and Wireless Core internet technologies - Routing and Switching, DNS, DHCP, OSI Model Professional-grade WiFi Access Points & their cloud controllers (Ubiquiti UniFi, Ruckus, Cisco Meraki, OpenMesh) Infrastructure technology; EC2, S3, RDS, Route 53, IAM, Lambda, API Gateway Cloud providers, specifically Amazon Web Services (AWS) Knowledge of marketing software; Mailchimp, DotMailer, Facebook, Constant Contact, Zapier, Drift etc.
3rd Line Network Engineer Rate is 350 to 500 per day (DOE) Inside IR35 Initial 3-Month contract Peterborough, Cambridgeshire 3rd Line Network Engineer required for an initial 3 month contract to support a busy, manufacturing company based in Peterborough. As a Network Support Technician Level 3, you will play a key role in supporting end-user services, hardware, software, applications, and network infrastructure. This is a Level 3 position requiring a blend of intermediate to advanced technical skills and flexibility to work in a large-scale corporate environment. We are looking for someone who has strong Cisco experience and has the CCNA certification. Key Responsibilities: Network Expertise: Troubleshoot and administer Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, with CCNA certification. Infrastructure Support: Handle IT Cabling, Infrastructure Planning, Design, and support site infrastructure components like Power/UPS, HVAC, and cabling. Data Centre Management: Oversee Server Room Management, including installing and troubleshooting server room hardware components. Server Support: Manage DHCP, DNS, Print Server, File Shares, Microsoft SCCM, and support hardware for servers, data backup libraries, and SAN/NAS. Critical Plant Floor Support: Provide first-level support for business and plant floor applications, ensuring a 15-minute turnaround time in critical situations. Customer Focus: Deliver exceptional customer service under pressure, particularly during plant down situations and outages. Requirements: Technical Proficiency: Strong knowledge of TCP/IP, DHCP, Subnetting, VLAN, POE, packet capturing (Wire Shark), and network maintenance. Hardware Skills: Experience in installing and troubleshooting server hardware, including rack servers, fibre, switches, disk drives, and memory. Interpersonal Skills: Excellent communication, documentation, and administrative skills, with the ability to work well in a team. Physical Capability: Ability to lift 50 lbs., climb ladders, and walk long distances frequently throughout the day. Flexibility: Willingness to work flexible shifts, overtime, after hours, weekends, holidays, and emergency callouts as needed. Certifications such as ITIL, CCNP, CCIE, CCNE, MCSE, and experience in CRAC/HVAC Units, PLCs, Plant Monitoring software, and SQL Server database administration would be desirable! Rate is 350 to 500 per day (DOE) Inside IR35 Initial 3 Month contract Peterborough, Cambridgeshire
Mar 22, 2024
Contractor
3rd Line Network Engineer Rate is 350 to 500 per day (DOE) Inside IR35 Initial 3-Month contract Peterborough, Cambridgeshire 3rd Line Network Engineer required for an initial 3 month contract to support a busy, manufacturing company based in Peterborough. As a Network Support Technician Level 3, you will play a key role in supporting end-user services, hardware, software, applications, and network infrastructure. This is a Level 3 position requiring a blend of intermediate to advanced technical skills and flexibility to work in a large-scale corporate environment. We are looking for someone who has strong Cisco experience and has the CCNA certification. Key Responsibilities: Network Expertise: Troubleshoot and administer Cisco Layer 2 & Layer 3 Routing, Cisco Wireless Networks, Cisco PBX Administration, with CCNA certification. Infrastructure Support: Handle IT Cabling, Infrastructure Planning, Design, and support site infrastructure components like Power/UPS, HVAC, and cabling. Data Centre Management: Oversee Server Room Management, including installing and troubleshooting server room hardware components. Server Support: Manage DHCP, DNS, Print Server, File Shares, Microsoft SCCM, and support hardware for servers, data backup libraries, and SAN/NAS. Critical Plant Floor Support: Provide first-level support for business and plant floor applications, ensuring a 15-minute turnaround time in critical situations. Customer Focus: Deliver exceptional customer service under pressure, particularly during plant down situations and outages. Requirements: Technical Proficiency: Strong knowledge of TCP/IP, DHCP, Subnetting, VLAN, POE, packet capturing (Wire Shark), and network maintenance. Hardware Skills: Experience in installing and troubleshooting server hardware, including rack servers, fibre, switches, disk drives, and memory. Interpersonal Skills: Excellent communication, documentation, and administrative skills, with the ability to work well in a team. Physical Capability: Ability to lift 50 lbs., climb ladders, and walk long distances frequently throughout the day. Flexibility: Willingness to work flexible shifts, overtime, after hours, weekends, holidays, and emergency callouts as needed. Certifications such as ITIL, CCNP, CCIE, CCNE, MCSE, and experience in CRAC/HVAC Units, PLCs, Plant Monitoring software, and SQL Server database administration would be desirable! Rate is 350 to 500 per day (DOE) Inside IR35 Initial 3 Month contract Peterborough, Cambridgeshire
The Training Room
Newcastle Upon Tyne, Tyne And Wear
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 05, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 05, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 05, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 05, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 05, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 03, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 03, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
Feb 03, 2022
Full time
Trainee IT Network Technician No prior IT experience required Receive interviews and opportunities for 3 years Work towards in-demand skills and certifications Upskill or retrain for the career you want Pursue an exciting career in an industry that excites you or upskill and gain the certifications you need to take your current career to the next level. We specialise in connecting undiscovered talent with exciting career opportunities by providing industry desired certifications before helping them break into the tech industry as a job ready professional. Entry-level IT Network Technicians are in high demand and our network of tech employer partners have engaged us to provide them with newly skilled talent eager to develop their career in IT. No experience is required at this stage as our training will provide you with everything you need to be certified in as little as 12 weeks, following which we will then match you to available opportunities as part of our 3 year career support promise. You will gain the following certifications: CompTIA ITF+ (IT Fundamentals+) Develop the skills commonly performed by advanced end-users, including using security and web browsing best practices and understanding the functions of common operating systems and networks. CompTIA A+ ( Core 1 & Core 2) The new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA Network+ Develop your competencies in troubleshooting, configuring, and managing common network wireless and wired devices. Add one of the following courses to specialise your knowledge: Implementing and Administering Cisco Solutions (CCNA) Learn about network access, IP connectivity, IP services, security fundamentals, and automation and programmability. CompTIA Linux+ Validates the competencies required of an early career system administrator supporting Linux systems. Our training is self-paced and can be completed in your spare time at a speed that suits you. What are you waiting for? Apply now to find more!
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
Feb 02, 2022
Full time
GreatFind Recruitment are on the hunt for a 3rd Line Networking and Server Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK's most prestigious schools and colleges. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Key Responsibilities Provide technical expertise for a wide variety of current and new technologies. Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. Assist with IT project implementations, from planning and design through to completion. Assist with providing IT support services to clients. Assist with managing company internal IT systems and IT projects. Skills and Experience A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). A minimum of five years' experience in a similar IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified - e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply today! About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We've worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won't rest until everyone is happy. We are an equal opportunity provider.
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
Nov 04, 2021
Contractor
IT Support Engineer / Service Desk Technician required for my client based in central Reading for a 3 month contract, rate £120-150 p/d. This role falls inside IR35 You, along with the team will handle the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to business processes and clients are kept to a minimum. JOB DESCRIPTION o Ensure that incidents and problems logged on call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. o Provide remote support across sites. o Ensure computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. o Ensuring the Service Desk Team's documentation is kept up to date. o Ability to build, test and deploy laptops. o Act as a mentor to the team members, providing guidance and training as required to resolve outstanding issues. PERSON SPECIFICATION Essential o Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. o Thrive in a busy environment with changing priorities and goals. o Good level of understanding of a Microsoft Windows Active Directory environment including GPO. o Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. o Good level of understanding of TCP/IP and network troubleshooting. o Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. o Be able to demonstrate excellent problem management skills. o Excellent time management. Desirable o Good level of understanding of a virtualised computing environment, preferably VMware. o Expert level of understanding of a Microsoft Windows Active Directory environment. o Expert level of understanding of the latest Microsoft Exchange technologies. o Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation
Huntswood's success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Junior Service Desk Technician, you will be the face of the Technology Team. You, along with the team will be responsible for the building, testing and deployment of Huntswood Laptops. You will also be responsible for keeping our asset database correct and up to date. Time permitting you, with the help of the wider team will the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business processes and clients are kept to a minimum. Job description Ability to build, test and deploy laptops. Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Help to ensure the Service Desk Team's documentation is kept up to date. Help to ensure that incidents and problems logged on Huntswood's call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. Help to ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood's call logging system. Help to ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. Strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact. Provide remote support across Huntswood sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. Ensure Huntswood's computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers. Person specification Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. Good Administrative skills Pleasant and helpful telephone manner Thrive in a busy environment with changing priorities and goals. Good level of understanding of a Microsoft Windows Active Directory environment including GPO. Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. Good level of understanding of TCP/IP and network troubleshooting. Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. Be able to demonstrate excellent problem management skills. Excellent time management. An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. Desirable Expert level of understanding of a Microsoft Windows Active Directory environment. Good level of understanding of the latest Microsoft Exchange technologies. Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 Experience of working in an ISO27001:2013 environment. Experience of modern IP telephony systems, preferably Teams. Experience of working in an ITIL aligned environment. Full and clean driving license. Core behaviours To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special."
Oct 07, 2021
Full time
Huntswood's success relies on its IT Infrastructure and End-user facilities being available, effective and efficient. As a Junior Service Desk Technician, you will be the face of the Technology Team. You, along with the team will be responsible for the building, testing and deployment of Huntswood Laptops. You will also be responsible for keeping our asset database correct and up to date. Time permitting you, with the help of the wider team will the initial first point of contact for all technical incidents and requests from the business, offering a professional, courteous, speedy and effective service to ensure disruption to Huntswood's business processes and clients are kept to a minimum. Job description Ability to build, test and deploy laptops. Responsible for Huntswood Assets and ensuring that the CMDB is accurate and kept up to date. Help to ensure the Service Desk Team's documentation is kept up to date. Help to ensure that incidents and problems logged on Huntswood's call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised. Help to ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood's call logging system. Help to ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale. Strive to resolve a majority of tickets on first contact and to work with the Head of Customer Support to identify opportunities to further improve the number of tickets resolve on first contact. Provide remote support across Huntswood sites. Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects. Ensure Huntswood's computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability. Work positively with the other members of the Technology team to ensure end-to-end customer satisfaction with the technology services to customers. Person specification Essential Excellent Customer facing and Customer Service skills, able to communicate to users at all levels. Good Administrative skills Pleasant and helpful telephone manner Thrive in a busy environment with changing priorities and goals. Good level of understanding of a Microsoft Windows Active Directory environment including GPO. Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office 365. Good level of understanding of TCP/IP and network troubleshooting. Current IT qualification, preferably Microsoft, or be able to demonstrate the equivalent experience and knowledge. Be able to demonstrate excellent problem management skills. Excellent time management. An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood. Desirable Expert level of understanding of a Microsoft Windows Active Directory environment. Good level of understanding of the latest Microsoft Exchange technologies. Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3 Experience of working in an ISO27001:2013 environment. Experience of modern IP telephony systems, preferably Teams. Experience of working in an ITIL aligned environment. Full and clean driving license. Core behaviours To work with, Huntswood's employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are; Confidential, reliable and genuine Dynamic, passionate and determined Friendly, compassionate and cooperative "It's not just about what we do, but the way we do it. And it's our values that make us special."
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
Sep 15, 2021
Full time
The global leader in high performance, multi asset order and execution management solutions is actively seeking an experienced Technical Analyst to join their growing team in London. The successful applicant will work on their flagship Sell Side Order Management System throughout the implementation and support aspects of the project delivery lifecycle, working across our global teams and client facing with our investment banking / trading clients. The company, founded in 1996, introduced the first trading system that enabled clients to control and customize their proprietary algorithms while maintaining the confidentiality of their trading strategies via a vendor-provided, broker-neutral platform. Their worldwide client base spans more than 175 buy- and sell-side institutions, including investment banks, hedge funds, asset managers, commodity trading advisors and institutional brokers. Located in Great Neck, NY with offices in North America, Europe and Asia, the company maintains an experienced staff of developers, programmers, strategists and product specialists, who work hand-in-hand with their clients' technologists and traders to break new ground in the field of electronic trading. The company offers competitive salaries, bonuses and a comprehensive benefits package. About You: As a Technical Analyst, you will have a sound technical foundation to implement and integrate our trading platform on client site, with an emphasis on technical support Key Responsibilities: Implementation and integration Technical support Client services and relationship management Work closely with the Regional Executives of Sell Side OMS Communicate progress Work across functions with stakeholders Suggest improvements to systems and processes Key Requirements: Experience in technical implementation and support Trading systems Front to back office experience Trade support with time critical responsiveness Escalation management FIX protocol Programming experience Scripting, C++, SQL, Linux / Unix Strong analytical skills Methodical / analytical Client focused Excellent communication skills Desirable: Global equities trading business knowledge Working within global teams Agile, Kanban, Scrum, Waterfall Does this sound like you? The company would love to hear from you. You can click APPLY to send your CV for immediate consideration. The company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Candidates with previous job titles and experience including; IT Support Engineer, 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Technician, Helpdesk Engineer, IT Service Desk, Linux or Windows Systems Administrator, Infrastructure Systems Engineer, Technician, Infrastructure, VMWare ESX, HyperV, Active Directory, Windows, Citrix, Exchange, SAN, Cisco, CCNA, CCNP, IT Engineer, Networks Engineer, IT Technician, Systems Engineer, Cisco, 3rd Line Support, Network Technician, Implementation Engineer, Systems Implementation Manager, C++, Java, Python, SQL may also be considered. IND123
Worcester, Worcestershire
ITECCO Limited
IT Systems Administrator - Worcester - £35,000 Role : IT Systems Administrator Location : Worcester Salary : £35,000 + Benefits *** Interviewing Immediately - Apply Now *** My client, a leading development business based just outside the heart of Worcester, is looking for an experienced IT Systems Administrator to join their dedicated IT team. Your main responsibilities will be the improvement, support, and implementation of an extensive IT infrastructure. The position will be centered around the maintenance of the internal systems Benefits: ** Attractive starting salary ** 25 days holiday ** Generous Pension scheme ** Christmas Shutdown Essential Skills: ** Network project experience ** System upgrades, migrations and implementations ** Security and Storage solutions ** Office 2016 / 365 administration ** Windows 7 / 10, Server 2012 R2 ** VMware / Hyper-V platforms ** Experience working alongside development teams ** Software beta testing to live environments ** Anti-Virus Desirable Skills: ** Cloud technology Services - Azure/AWS ** CCNA/CCNP The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Sean . . co . uk This role would be suitable for: IT Manager, IT Infrastructure Technician, IT Field Engineer, IT Infrastructure Engineer, Systems Administrator, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.
Feb 15, 2019
Worcester, Worcestershire
ITECCO Limited
IT Systems Administrator - Worcester - £35,000 Role : IT Systems Administrator Location : Worcester Salary : £35,000 + Benefits *** Interviewing Immediately - Apply Now *** My client, a leading development business based just outside the heart of Worcester, is looking for an experienced IT Systems Administrator to join their dedicated IT team. Your main responsibilities will be the improvement, support, and implementation of an extensive IT infrastructure. The position will be centered around the maintenance of the internal systems Benefits: ** Attractive starting salary ** 25 days holiday ** Generous Pension scheme ** Christmas Shutdown Essential Skills: ** Network project experience ** System upgrades, migrations and implementations ** Security and Storage solutions ** Office 2016 / 365 administration ** Windows 7 / 10, Server 2012 R2 ** VMware / Hyper-V platforms ** Experience working alongside development teams ** Software beta testing to live environments ** Anti-Virus Desirable Skills: ** Cloud technology Services - Azure/AWS ** CCNA/CCNP The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on to discuss in further detail. Alternatively, send your CV directly to me at Sean . . co . uk This role would be suitable for: IT Manager, IT Infrastructure Technician, IT Field Engineer, IT Infrastructure Engineer, Systems Administrator, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, ITECCO are fast becoming the UK's most influential IT recruitment company.
Cambridge, Cambridgeshire
Select Appointments
Job Title: IT Technician Salary: £13.76 p/h Contract: 3 Months This is a fantastic opportunity to join part of Cambridge's oldest and world famous institution for a period of 3 months. You will be joining one of the Departments based in Cambridge, as an IT Technician. Job Specifications: * Install and maintain Windows, Mac and Linux desktop systems. Replace faulty Cisco switches, routers and network components. * Advise staff on all aspects of University IT policy and purchasing of hardware and software. Install and maintain desktop computers and software to Institute standards. * Respond to staff requests for assistance and record/resolve all hardware/software and configuration related faults. * General maintenance of patch cabling, telephone extensions. Maintain DHCP and DNS records. * Install maintain and configure Linux compute clusters and Slurm resource manager. * Make decisions on procurement and implementation, ensuring budgets are met and research work is not interrupted. * Liaise with the University Computing Service regarding IP address allocation, software licencing, fault reporting, telephone system management and email addresses. * Maintain data projectors and AV equipment * Responsible for development and maintenance of Institute websites and management of content. About You: * Educated to degree level in an IT related discipline. * Experience of automated software and image deployment. * Familiarity with NetApp data storage systems, Oracle databases and ZFS file system. * Understanding of TCP/IP networks, including DNS, DHCP, variable length subnets, IP access lists and network address translation. * Ability to configure web servers and maintain web content. * Web development using PHP, MySQL Apache. * Understanding of AV and presentation technology * Ability to summarise technical language into plain language. * Organised and able to stay calm under pressure CCNA qualification is strongly preferred as well as scripting ability using Python, PHP or PERL. If this sound like the perfect role for you please apply following the link. This is a fantastic opportunity to gain experience in a highly regarded workplace.
Feb 15, 2019
Cambridge, Cambridgeshire
Select Appointments
Job Title: IT Technician Salary: £13.76 p/h Contract: 3 Months This is a fantastic opportunity to join part of Cambridge's oldest and world famous institution for a period of 3 months. You will be joining one of the Departments based in Cambridge, as an IT Technician. Job Specifications: * Install and maintain Windows, Mac and Linux desktop systems. Replace faulty Cisco switches, routers and network components. * Advise staff on all aspects of University IT policy and purchasing of hardware and software. Install and maintain desktop computers and software to Institute standards. * Respond to staff requests for assistance and record/resolve all hardware/software and configuration related faults. * General maintenance of patch cabling, telephone extensions. Maintain DHCP and DNS records. * Install maintain and configure Linux compute clusters and Slurm resource manager. * Make decisions on procurement and implementation, ensuring budgets are met and research work is not interrupted. * Liaise with the University Computing Service regarding IP address allocation, software licencing, fault reporting, telephone system management and email addresses. * Maintain data projectors and AV equipment * Responsible for development and maintenance of Institute websites and management of content. About You: * Educated to degree level in an IT related discipline. * Experience of automated software and image deployment. * Familiarity with NetApp data storage systems, Oracle databases and ZFS file system. * Understanding of TCP/IP networks, including DNS, DHCP, variable length subnets, IP access lists and network address translation. * Ability to configure web servers and maintain web content. * Web development using PHP, MySQL Apache. * Understanding of AV and presentation technology * Ability to summarise technical language into plain language. * Organised and able to stay calm under pressure CCNA qualification is strongly preferred as well as scripting ability using Python, PHP or PERL. If this sound like the perfect role for you please apply following the link. This is a fantastic opportunity to gain experience in a highly regarded workplace.
Reporting to: DEVOPS manager
Location: Liverpool (Central)
ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk.
Job description
* Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.
* Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.
* Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.
* Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact.
* Provide remote support across Huntswood sites.
* Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.
* Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.
* Ensuring the IT Team’s documentation is kept up to date.
* Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.
* Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring.
Person Specification
Essential
* Excellent Customer Service skills
* Enjoy working in a busy environment with changing priorities and goals
* Good level of understanding of a Microsoft Windows Active Directory environment including GPO
* Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Good level of understanding of TCP/IP and network troubleshooting
* Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge.
* Be able to demonstrate excellent problem management skills.
* Excellent business communication skills, with the skills to communicate at all levels.
* Excellent time management.
* Capable of moving desktop equipment in an office environment.
* Experience of working in an ITIL aligned environment.
* An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood.
* Good understanding of scripting language such as PowerShell
* Comfortable giving training to other team members
Desirable
* Good level of understanding of a virtualised computing environment, preferably VMware.
* Expert level of understanding of a Microsoft Windows Active Directory environment.
* Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Expert level of understanding of the latest Microsoft Exchange technologies.
* Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3
* Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO.
* Experience of working with ISO27001:2013.
* Advanced understanding of LAN/WAN technology.
* Experience of modern telephony systems including VOIP, preferably AVAYA.
* Good project management skills
* Degree in a relevant subject.
* Full and clean driving license.
CORE BEHAVIOURS
To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;
* Confidential, reliable and genuine
* Dynamic, passionate and determined
* Friendly, compassionate and cooperative
Oct 29, 2018
Reporting to: DEVOPS manager
Location: Liverpool (Central)
ROLE PURPOSE
Huntswood’s success relies on its IT Infrastructure and End-user facilities being available, effective and efficient.
The purpose of the role of the Service Desk Technician is to act as a ‘First and Second level-responder’’ - a first point of contact for all requests logged with the Service Desk. In responding to incidents, user requests and problems, a Service Desk Technician offers a professional, courteous, speedy and effective service to ensure disruption to Huntswood’s business processes and clients are kept to a minimum.
Huntswood takes information security seriously and has achieved certification to ISO27001:2013. A Service Desk technician ensures that Huntswood’s computing facilities are kept secure and that new proposals, installations, upgrades and changes do not breach Huntswood’s security policy or expose us to unnecessary risk.
Job description
* Ensure that incidents and problems logged on Huntswood’s call logging system are responded to quickly, professionally and courteously, ensuring that calls are correctly prioritised and categorised.
* Ensure that identified incidents and problems are descriptively logged and kept up to date on Huntswood’s call logging system.
* Ensure that all incidents, requests and problems are escalated to the appropriate team if they are not able to be resolved within the agreed timescale.
* Strive to resolve a majority of tickets on first contact and to work with the DevOps Manager to identify opportunities to further improve the number of tickets resolve on first contact.
* Provide remote support across Huntswood sites.
* Be a true team player, working professionally and constructively with colleagues offering help and assistance with incidents, user requests, problems and projects.
* Ensure Huntswood’s computing facilities are kept secure to reduce the risk of breaches of confidentiality, integrity and availability.
* Ensuring the IT Team’s documentation is kept up to date.
* Carry out manual handling, moving desktop equipment during desk and office moves as well as project set ups.
* Perform daily tasks as per the IT schedule including server backups, performance and capacity monitoring.
Person Specification
Essential
* Excellent Customer Service skills
* Enjoy working in a busy environment with changing priorities and goals
* Good level of understanding of a Microsoft Windows Active Directory environment including GPO
* Be able to demonstrate a good understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Good level of understanding of TCP/IP and network troubleshooting
* Current IT qualification, preferably Microsoft, Cisco or VMware. Or be able to demonstrate the equivalent experience and knowledge.
* Be able to demonstrate excellent problem management skills.
* Excellent business communication skills, with the skills to communicate at all levels.
* Excellent time management.
* Capable of moving desktop equipment in an office environment.
* Experience of working in an ITIL aligned environment.
* An out-of-the-box thinker with a passion for IT and how information technology and new technology can be used to improve Huntswood.
* Good understanding of scripting language such as PowerShell
* Comfortable giving training to other team members
Desirable
* Good level of understanding of a virtualised computing environment, preferably VMware.
* Expert level of understanding of a Microsoft Windows Active Directory environment.
* Be able to demonstrate an expert understanding of the major Microsoft packages namely Microsoft Windows and Office.
* Expert level of understanding of the latest Microsoft Exchange technologies.
* Any of the following IT qualifications; CompTIA A+, Microsoft Certified IT Professional (MCITP), Cisco Certified Network Associate (CCNA), ITIL foundation v3
* Experience of supporting any of the following; Microsoft Dynamics CRM, Hitec Labs DatastoreDSX, Epicor E4SE/EBO.
* Experience of working with ISO27001:2013.
* Advanced understanding of LAN/WAN technology.
* Experience of modern telephony systems including VOIP, preferably AVAYA.
* Good project management skills
* Degree in a relevant subject.
* Full and clean driving license.
CORE BEHAVIOURS
To work with, Huntswood’s employees are described as dependable, driven and collaborative. The job holder should be able to demonstrate they are;
* Confidential, reliable and genuine
* Dynamic, passionate and determined
* Friendly, compassionate and cooperative
Are you an experienced IT Field Engineer looking for your next challenge? If so, keep reading!
Who will you be working for?
A well established and successful company in a period of growth, this business are experts in their field - which is network security. They are an award winning company who pride themselves on their excellent levels of customer service.
What will you be doing?
You will be responsible for becoming a product expert and perform onsite installations, health checks and upgrades for their products and services. The role will involve attending meetings on client sites and performing product demonstrations and providing technical support. You will train customers and configure products for the end user. In return, you will be working for a company who train, develop and motivate their staff and have real career progression opportunities. You will have full product training and have the ability to earn up to an additional £10k in bonus!)
Who are you?
Great employees make a great company! You will have previous experience in a similar role with strong networking skills (CISCO, Firewalls and Routing) with excellent customer facing skills. Ideally you will have industry specified qualifications such as CCNA, MCITP or CISSP.
How do you apply?
If you are interested in this position, don't hesitate in clicking the apply button! If you are not ready to apply yet but would like an informal conversation to find out more about it, please email or call me on (Apply online only)
Sep 09, 2016
Are you an experienced IT Field Engineer looking for your next challenge? If so, keep reading!
Who will you be working for?
A well established and successful company in a period of growth, this business are experts in their field - which is network security. They are an award winning company who pride themselves on their excellent levels of customer service.
What will you be doing?
You will be responsible for becoming a product expert and perform onsite installations, health checks and upgrades for their products and services. The role will involve attending meetings on client sites and performing product demonstrations and providing technical support. You will train customers and configure products for the end user. In return, you will be working for a company who train, develop and motivate their staff and have real career progression opportunities. You will have full product training and have the ability to earn up to an additional £10k in bonus!)
Who are you?
Great employees make a great company! You will have previous experience in a similar role with strong networking skills (CISCO, Firewalls and Routing) with excellent customer facing skills. Ideally you will have industry specified qualifications such as CCNA, MCITP or CISSP.
How do you apply?
If you are interested in this position, don't hesitate in clicking the apply button! If you are not ready to apply yet but would like an informal conversation to find out more about it, please email or call me on (Apply online only)