*No Agencies*
Job Title: Technical Support Consultant
Location: Remote with Access to Northampton
Salary: £18,000 - £23,000 (depending on experience)
Job Type: Full Time, Permanent (The primary support hours are 9 am - 5:30 pm Monday-Friday, with an expectation for all team members to be available on-call as required).
Imagefast Limited, a renowned technology consulting company based in Northampton, is seeking a skilled technical support consultant to join our team. This is a fantastic opportunity to work remotely on supporting our clients cutting-edge solutions while contributing to the success of a leading technology firm.
Job Role:
We are seeking a Technical Support Consultant to join our support team based remotely but must be able to occasionally commute to Northampton / Milton Keynes for team meetings and training. This role is ideal for a graduate looking to enhance their skillset in the field of IT.
Responsibilities:
Provide 1st, 2nd, and 3rd line Technical Support to a diverse range of clients.
Support various technologies, including MS SharePoint, Document Management, K2 Workflow, and other software.
Draft and maintain support documentation (technical and process).
Contribute to the internal knowledge base within the support team and relevant areas.
Adhere to appropriate departmental procedures and practices, such as auditing requirements, control procedures, and incident management.
Participate in application monitoring activities to proactively manage and avoid incidents.
Manage (issuing and updating) support tickets.
Ideal Candidate:
Committed, organized, and ambitious.
Willingness to learn and develop expertise in evolving IT applications.
Excellent interpersonal skills, with empathy towards end users on every support call.
Ability to work on customer sites occasionally and be on-call outside of support hours.
Proactive in challenging the status quo and seeking improvements within the team's methods and processes.
Capability to naturally assess when to escalate issues or work autonomously.
Join Imagefast Limited and become an integral part of a team that values innovation, continuous learning, and a collaborative approach to providing top-notch technical support. Apply now by submitting your CV and a cover letter outlining your relevant experience. Shape your career in IT with Imagefast Limited!
Mar 05, 2024
Full time
*No Agencies*
Job Title: Technical Support Consultant
Location: Remote with Access to Northampton
Salary: £18,000 - £23,000 (depending on experience)
Job Type: Full Time, Permanent (The primary support hours are 9 am - 5:30 pm Monday-Friday, with an expectation for all team members to be available on-call as required).
Imagefast Limited, a renowned technology consulting company based in Northampton, is seeking a skilled technical support consultant to join our team. This is a fantastic opportunity to work remotely on supporting our clients cutting-edge solutions while contributing to the success of a leading technology firm.
Job Role:
We are seeking a Technical Support Consultant to join our support team based remotely but must be able to occasionally commute to Northampton / Milton Keynes for team meetings and training. This role is ideal for a graduate looking to enhance their skillset in the field of IT.
Responsibilities:
Provide 1st, 2nd, and 3rd line Technical Support to a diverse range of clients.
Support various technologies, including MS SharePoint, Document Management, K2 Workflow, and other software.
Draft and maintain support documentation (technical and process).
Contribute to the internal knowledge base within the support team and relevant areas.
Adhere to appropriate departmental procedures and practices, such as auditing requirements, control procedures, and incident management.
Participate in application monitoring activities to proactively manage and avoid incidents.
Manage (issuing and updating) support tickets.
Ideal Candidate:
Committed, organized, and ambitious.
Willingness to learn and develop expertise in evolving IT applications.
Excellent interpersonal skills, with empathy towards end users on every support call.
Ability to work on customer sites occasionally and be on-call outside of support hours.
Proactive in challenging the status quo and seeking improvements within the team's methods and processes.
Capability to naturally assess when to escalate issues or work autonomously.
Join Imagefast Limited and become an integral part of a team that values innovation, continuous learning, and a collaborative approach to providing top-notch technical support. Apply now by submitting your CV and a cover letter outlining your relevant experience. Shape your career in IT with Imagefast Limited!
ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
Jun 05, 2023
Full time
ABOUT US The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
THE ROLE The Chief Technology Officer will lead the Digital Enablement team, responsible for the planning and delivery of our long-term technology strategy, which underpins delivery of the Trust’s broader strategic goals. You’ll be in the driving seat of our digital transformation through Microsoft Dynamics, Dataverse and beyond, and you’ll manage our technology operations and projects, mitigating risks and managing budgets, while looking for opportunities to improve what we do through technical solutions.
THE CANDIDATE With substantial experience of creating a high-performance culture that drives delivery whilst building collaboration, inclusion and continuous improvement, you’ll be an inspirational and compelling expert, with experience of leading change and transformation and an understanding of digital trends and technologies, and how these might relate to the Woodland Trust’s work and vision
You’ll be an experienced Enterprise Architect, able to support, coach, mentor and develop teams to embrace new ways of working and the adoption of new technologies. You’ll have detailed knowledge and hands on experience with the Microsoft Cloud Ecosystem, agile product development, and experience in driving innovation in partnership with internal colleagues and external consultants.
Our Organisational Nature enables us to better understand what it means to be part of the Woodland Trust, empowering us to make an impact, every day. We want you to be able to role model our values; ‘Grow Together’, ‘Focus’, ‘Explore’ and ‘Make it Count’ to ensure each of us plays our part in helping to protect, restore and create our woods and trees.
WHAT YOU CAN EXPECT There’s no other organisation like the Woodland Trust. Joining the team you will be making your contribution to tackling the nature and climate crisis. In return, we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance, good holiday allowance and the opportunity to work flexibly from home.
OUR COMMITMENT TO DIVERSITY & INCLUSION At the Woodland Trust, we want to reflect and represent the full richness of diversity in the UK. Fewer of our employees are Black, Asian or minority ethnic; disabled; from lower socio-economic backgrounds or under 25; so we are particularly keen to receive your application if you are from one or more of these groups. We can also discuss anything you may need to achieve your full potential at any stage of the process. We assess your application solely on your demonstrated suitability for the job. Nothing else.
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. If you are interested, we'd encourage you to submit your application as early as possible
FPSG have some fantastic SC Cleared opportunities for SAP HR professionals to join our Client in their latest period of growth to work on major UK based Client projects. In order to be as transparent as we are able at this stage, please note that the SC Clearance criteria on this occasion includes being of British Citizenship and having been born in the UK. This is a non-negotiable area, which FPSG have to respect from the outset, so want to avoid any potential confusion by declaring this criteria now. Thank you for your understanding. The role: As an SC Cleared (or Clearable) SAP HR professional, you will work with both the client and your own team to gather and analyse business requirements for configuration of SAP Human Resources and Payroll Modules. Your experience to date will allow you to understand the business of the functional area and participate in the configuration of product, implementation, maintenance and/or upgrades of SAP modules to align with the business needs. You will participate in problem identification and assist in developing solutions resulting from test environment outcomes. Essential areas of accountability: You will gather and analyse user business requirements and processes, showing an understanding for client requirements, needs, and functionality of the SAP HR product module. You will define and document business requirements and validate solutions with the client with As-is and To-be process flows. Working with business users to configure/customise SAP to translate business requirements into functional design specifications. Defining initial settings, module-relevant security settings and reporting options. Understanding processes and reporting requirements and user interfaces impacted by the SAP HR module. You will identify modifications and recommendations and apply change as appropriate. Providing ongoing SAP HR and Payroll functional system support, you will communicate and interact with the Technical team and client to resolve functional issues to meet the client's requirements. Basic Qualifications: Bachelor's degree in business administration, information systems, or related field preferred, or equivalent combination of education and experience. Demonstrable experience of business solutions, business analysis or management analysis. Experience supporting SAP Human Resource/Payroll modules. Experience assisting users with business process changes and improvement initiatives. Other Desired Skills Communication and analysis skills to listen to client and articulate back for feedback and solutions. Experienced in writing and executing relevant test scenarios. Verbal and written communication skills. Problem solving skills to identify, take ownership, analyse and assist in solving business application problems in an ERP environment. Presentation skills to present to management and customers. Personal computer and business solutions software skills. Ability to publicly represent company with internal and external clients. Ability to convey a strong presence, professional image, and deal confidently with business problems. Ability to communicate technical and business matters clearly in clear terms for comprehension by multiple audiences. Ability to work in a fast-paced environment with multiple shifting priorities. Ability to manage competing priorities in a complex environment. Training and mentorship experience desirable. Experience of SAP Time Management desirable. Experience of SAP Success Factors Employee Central and Employee Central Payroll would be advantageous. Work Environment Remote. Please do note that this role may require occasional evening or weekend work. Next Steps: If you are looking for a new challenge in an exciting UK based, remote role, working with SC Clearance in an experienced and supportive team, developing solutions which support cutting edge of technology, and you want to be part of a diverse team, then we want to discuss getting you into the Team and enjoying the fantastic salary, package & earning potential you can expect as your career takes off to new levels. Apply ASAP. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
Apr 19, 2024
Full time
FPSG have some fantastic SC Cleared opportunities for SAP HR professionals to join our Client in their latest period of growth to work on major UK based Client projects. In order to be as transparent as we are able at this stage, please note that the SC Clearance criteria on this occasion includes being of British Citizenship and having been born in the UK. This is a non-negotiable area, which FPSG have to respect from the outset, so want to avoid any potential confusion by declaring this criteria now. Thank you for your understanding. The role: As an SC Cleared (or Clearable) SAP HR professional, you will work with both the client and your own team to gather and analyse business requirements for configuration of SAP Human Resources and Payroll Modules. Your experience to date will allow you to understand the business of the functional area and participate in the configuration of product, implementation, maintenance and/or upgrades of SAP modules to align with the business needs. You will participate in problem identification and assist in developing solutions resulting from test environment outcomes. Essential areas of accountability: You will gather and analyse user business requirements and processes, showing an understanding for client requirements, needs, and functionality of the SAP HR product module. You will define and document business requirements and validate solutions with the client with As-is and To-be process flows. Working with business users to configure/customise SAP to translate business requirements into functional design specifications. Defining initial settings, module-relevant security settings and reporting options. Understanding processes and reporting requirements and user interfaces impacted by the SAP HR module. You will identify modifications and recommendations and apply change as appropriate. Providing ongoing SAP HR and Payroll functional system support, you will communicate and interact with the Technical team and client to resolve functional issues to meet the client's requirements. Basic Qualifications: Bachelor's degree in business administration, information systems, or related field preferred, or equivalent combination of education and experience. Demonstrable experience of business solutions, business analysis or management analysis. Experience supporting SAP Human Resource/Payroll modules. Experience assisting users with business process changes and improvement initiatives. Other Desired Skills Communication and analysis skills to listen to client and articulate back for feedback and solutions. Experienced in writing and executing relevant test scenarios. Verbal and written communication skills. Problem solving skills to identify, take ownership, analyse and assist in solving business application problems in an ERP environment. Presentation skills to present to management and customers. Personal computer and business solutions software skills. Ability to publicly represent company with internal and external clients. Ability to convey a strong presence, professional image, and deal confidently with business problems. Ability to communicate technical and business matters clearly in clear terms for comprehension by multiple audiences. Ability to work in a fast-paced environment with multiple shifting priorities. Ability to manage competing priorities in a complex environment. Training and mentorship experience desirable. Experience of SAP Time Management desirable. Experience of SAP Success Factors Employee Central and Employee Central Payroll would be advantageous. Work Environment Remote. Please do note that this role may require occasional evening or weekend work. Next Steps: If you are looking for a new challenge in an exciting UK based, remote role, working with SC Clearance in an experienced and supportive team, developing solutions which support cutting edge of technology, and you want to be part of a diverse team, then we want to discuss getting you into the Team and enjoying the fantastic salary, package & earning potential you can expect as your career takes off to new levels. Apply ASAP. We are Disability Confident and neurodiverse aware. If you have a disability, please tell us if there are any reasonable adjustments we can make to assist you in your application or with your recruitment process
We are looking for a Product Owner with experience in Blockchain. Please apply, when you have experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections. Join (remotely) our teams based in London and Switzerland , supporting the innovative development team of a renowned BLOCKCHAIN company. Work on cutting-edge software in an initial 6-12 months contract starting ASAP, with potential extensions. Possibility of extension based on performance and budget availability. English speaking environment. Location: Remote. While there is a preference to collaborate in the London office periodically. Travel Required: The role can be done full remote , while there is a preference to travel every 2-3 months to Switzerland for some days (expenses will be reimbursed). Duration: We are looking for long-term cooperation, with at least 6-12 months initial. A competitive rate will increase chances to be selected. Working in the European Time Zone is required. Background: Our client seeks to offer a scalable and usable blockchain platform for efficient transactions and distributed data applications for consumer, enterprise, and government users. In this role the candidate will join a committed international team and have a unique opportunity to shape the exciting new frontiers of our famous blockchain client. ROLE AND RESPONSIBILITIES Perform product and business case assessments for new ideas/initiatives/innovation topics Work with business analysts and tech team to deliver roadmap Guide open-source development and understanding the costs of product development Practical knowledge of product life cycle at all stages Close collaboration with the development team and business analysts to devise the right solution for customer needs Create business concepts and able to write epics, features and stories Develop & implement of product strategy to meet business goals Workout a concept/pre-study and create a baseline for decision (from a business need, strategy, business case including implementation) Experience in diversifies various projects for documentation of technical and product development knowledge, as well as for the standardization of production processes Experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections Be able to create/design/propose an innovative solution with focus on Blockchain Be able to convert disruptive product ideas into product development QUALIFICATIONS AND REQUIREMENTS In-depth knowledge of DLT Distributed-Ledger-Technology and Blockchain specifically Self-Starter - ability to execute and implement change (entrepreneurial mindset) Critical Thinking - strategic and highly analytical Proven Leadership - easily move others to action by planning, motivating, organizing and controlling work being done Goal Oriented - motivated to develop and achieve goals Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Creates team atmosphere with internal staff while achieving key objectives; Excellent consulting skills as well as technical writing and public speaking abilities Maturity - provide a good balance of risk taking and judgment. Able to operate independently of a large staff Professional - unquestionable integrity, credibility, and character and has demonstrated highly moral and ethical behavior. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For off-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with the team in Geneva-time-zone.
Apr 19, 2024
Contractor
We are looking for a Product Owner with experience in Blockchain. Please apply, when you have experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections. Join (remotely) our teams based in London and Switzerland , supporting the innovative development team of a renowned BLOCKCHAIN company. Work on cutting-edge software in an initial 6-12 months contract starting ASAP, with potential extensions. Possibility of extension based on performance and budget availability. English speaking environment. Location: Remote. While there is a preference to collaborate in the London office periodically. Travel Required: The role can be done full remote , while there is a preference to travel every 2-3 months to Switzerland for some days (expenses will be reimbursed). Duration: We are looking for long-term cooperation, with at least 6-12 months initial. A competitive rate will increase chances to be selected. Working in the European Time Zone is required. Background: Our client seeks to offer a scalable and usable blockchain platform for efficient transactions and distributed data applications for consumer, enterprise, and government users. In this role the candidate will join a committed international team and have a unique opportunity to shape the exciting new frontiers of our famous blockchain client. ROLE AND RESPONSIBILITIES Perform product and business case assessments for new ideas/initiatives/innovation topics Work with business analysts and tech team to deliver roadmap Guide open-source development and understanding the costs of product development Practical knowledge of product life cycle at all stages Close collaboration with the development team and business analysts to devise the right solution for customer needs Create business concepts and able to write epics, features and stories Develop & implement of product strategy to meet business goals Workout a concept/pre-study and create a baseline for decision (from a business need, strategy, business case including implementation) Experience in diversifies various projects for documentation of technical and product development knowledge, as well as for the standardization of production processes Experience on implementation strategy on Blockchain/DLT business processes and infrastructure connections Be able to create/design/propose an innovative solution with focus on Blockchain Be able to convert disruptive product ideas into product development QUALIFICATIONS AND REQUIREMENTS In-depth knowledge of DLT Distributed-Ledger-Technology and Blockchain specifically Self-Starter - ability to execute and implement change (entrepreneurial mindset) Critical Thinking - strategic and highly analytical Proven Leadership - easily move others to action by planning, motivating, organizing and controlling work being done Goal Oriented - motivated to develop and achieve goals Interpersonal/Communication Skills - an innate ability to channel different points of view; Able to establish and maintain excellent relationships and credibility quickly; Creates team atmosphere with internal staff while achieving key objectives; Excellent consulting skills as well as technical writing and public speaking abilities Maturity - provide a good balance of risk taking and judgment. Able to operate independently of a large staff Professional - unquestionable integrity, credibility, and character and has demonstrated highly moral and ethical behavior. AWARD & OTHERS The applicants attention is drawn to the important role that the curriculum vitae plays in the evaluation. Curriculum vitae shall illustrate the specific skills relevant to this request. We would like to receive CVs of suitable candidates together with pricing quotations, based on a daily net rate for off-site work. PROVIDER infom consulting is an owner-managed business and consulting firm in Germany. The company supports large corporations and larger SMEs across Europe. Our IT experts are realising projects for the European Institutions, United Nations agencies, International Organisations and multinational companies across the EU. TO DO - QUESTIONS INTRO': Can you please provide a 3-4 sentences summary how you fit It's a kind of Intro' to be used for your presentation to the client, which will help a lot. RATE(S): Can you tell me your daily rate (all in) in Euro, please? For off-site work. CV: Can you send your CV in DOC-format highlighting the specific skills relevant to this request, please? Can you tell me your availability (or notice period), please? We need one single key-consultant, who needs to be available full-time, 8 hrs per working day, Mon-Fri, 40 hrs/week, to work with the team in Geneva-time-zone.
Head of Cyber and Information Security This position will be a hybrid role based out of London. Description Purpose of Role: The Head of Cyber & Information Security forms part of the senior leadership team within the Security function reporting directly to the Chief Security Officer (CSO) You will act as a trusted advisor to the CSO and C-Suite stakeholders across the UK and work with them to ensure the business is secure and compliant with the policies, standards and regulations set out in the Security Operating Model This is a highly operational and highly visible leadership role, as you will take overall charge of the UK's Cyber Defence and Security Operations teams. You will also have overall responsibility for Security Governance, Risk & Compliance and lead the Business Continuity and Crisis Management teams, working across the whole of the business to ensure we are resilient and prepared should business interruption occur. Team Description: We work in a heavily regulated environment and must secure one of the most visited websites in the UK, a very large retail channel and numerous back-office systems spread across both on premise datacenters and the Cloud. The Security function is comprised of 3 Team Groups Enterprise Security Security Architecture Security Design Engineering Security Consultancy Security Testing Cyber & Information Security Governance, Risk & Compliance Cyber Defence Security Operations Protective Security Physical Security Investigations Intelligence The Cyber & Information Security team form a key pillar in our security operating model - you will be responsible for leading the activities of the Cyber and Information security team, and you will be expected to get deeply involved in ensuring our key suppliers operate to the same high security standards we demand of ourselves. Key Accountabilities or Duties: Manage, develop & Lead the Cyber & Information Security teams Be a member of the Security SLT Identify, measure, control and report on security risks within information systems Accountable for the creation and upkeep of our documented security standards, policies, processes Manage the budget of the Cyber & Information Security Cost Centre Co-create the security strategy Manage operational teams that protect, defend and respond to threats Anticipate, influence and assist the organization to assess and rapidly adjust to changing threat conditions and trends both internally and externally Establish and maintain relationships with industry peers, other Group operating companies and external security organisations, working with Specialist consultants where appropriate Implement KPIs and metrics to measure our security performance and assess and track our exposure to risk Accountable for continuous improvement / maturity of our Cyber Defence team and ensuring our capabilities are operating at optimal levels to both identify threats and maintain effectiveness of the SOC Overall Accountability for overall leadership of the 24/7 SOC and the efficient response to Cyber attacks. Overall Accountability for Business Continuity and Crisis Management the UK Overall Accountability for ensuring we maintain or achieve certification to ISO22301/2700/27701/27002/PCI DSS/ WLA SCS2020 / NCSC CAF As part of the senior nature of this role, you'll be required to be available outside of normal office hours Skills & Experience: The successful individual will be one of the most important Information Security professional across the global organisation and will advise the most senior of our employees on Security Operations. As well as having the experience and influence to operate in this manner, you will have: At least five years' experience gained in a technically focussed security role Demonstrable experience of successful delivery in a technically focussed role Ability to articulate complex technical or sensitive issues to a wide audience is essential Experience of managing internet threats and risk mitigation Strong understanding of external and internal threat landscapes Broad experience of a wide range of security technologies and products Understanding of information security governance principles Ability to demonstrate an understanding of common security management principles (eg PCI-DSS) Bring the skills, experience and ability to adapt to be able to deliver any desired solution potentially using a wide variety of technologies that will help reduce security related risks Excellent communication skills Excellent judgement Line management experience Experienced in deploying security technology in a cloud environment. Cyber security incident management experience Desirable: Experience of working with AWS and Azure Working in a regulated environment
Apr 19, 2024
Full time
Head of Cyber and Information Security This position will be a hybrid role based out of London. Description Purpose of Role: The Head of Cyber & Information Security forms part of the senior leadership team within the Security function reporting directly to the Chief Security Officer (CSO) You will act as a trusted advisor to the CSO and C-Suite stakeholders across the UK and work with them to ensure the business is secure and compliant with the policies, standards and regulations set out in the Security Operating Model This is a highly operational and highly visible leadership role, as you will take overall charge of the UK's Cyber Defence and Security Operations teams. You will also have overall responsibility for Security Governance, Risk & Compliance and lead the Business Continuity and Crisis Management teams, working across the whole of the business to ensure we are resilient and prepared should business interruption occur. Team Description: We work in a heavily regulated environment and must secure one of the most visited websites in the UK, a very large retail channel and numerous back-office systems spread across both on premise datacenters and the Cloud. The Security function is comprised of 3 Team Groups Enterprise Security Security Architecture Security Design Engineering Security Consultancy Security Testing Cyber & Information Security Governance, Risk & Compliance Cyber Defence Security Operations Protective Security Physical Security Investigations Intelligence The Cyber & Information Security team form a key pillar in our security operating model - you will be responsible for leading the activities of the Cyber and Information security team, and you will be expected to get deeply involved in ensuring our key suppliers operate to the same high security standards we demand of ourselves. Key Accountabilities or Duties: Manage, develop & Lead the Cyber & Information Security teams Be a member of the Security SLT Identify, measure, control and report on security risks within information systems Accountable for the creation and upkeep of our documented security standards, policies, processes Manage the budget of the Cyber & Information Security Cost Centre Co-create the security strategy Manage operational teams that protect, defend and respond to threats Anticipate, influence and assist the organization to assess and rapidly adjust to changing threat conditions and trends both internally and externally Establish and maintain relationships with industry peers, other Group operating companies and external security organisations, working with Specialist consultants where appropriate Implement KPIs and metrics to measure our security performance and assess and track our exposure to risk Accountable for continuous improvement / maturity of our Cyber Defence team and ensuring our capabilities are operating at optimal levels to both identify threats and maintain effectiveness of the SOC Overall Accountability for overall leadership of the 24/7 SOC and the efficient response to Cyber attacks. Overall Accountability for Business Continuity and Crisis Management the UK Overall Accountability for ensuring we maintain or achieve certification to ISO22301/2700/27701/27002/PCI DSS/ WLA SCS2020 / NCSC CAF As part of the senior nature of this role, you'll be required to be available outside of normal office hours Skills & Experience: The successful individual will be one of the most important Information Security professional across the global organisation and will advise the most senior of our employees on Security Operations. As well as having the experience and influence to operate in this manner, you will have: At least five years' experience gained in a technically focussed security role Demonstrable experience of successful delivery in a technically focussed role Ability to articulate complex technical or sensitive issues to a wide audience is essential Experience of managing internet threats and risk mitigation Strong understanding of external and internal threat landscapes Broad experience of a wide range of security technologies and products Understanding of information security governance principles Ability to demonstrate an understanding of common security management principles (eg PCI-DSS) Bring the skills, experience and ability to adapt to be able to deliver any desired solution potentially using a wide variety of technologies that will help reduce security related risks Excellent communication skills Excellent judgement Line management experience Experienced in deploying security technology in a cloud environment. Cyber security incident management experience Desirable: Experience of working with AWS and Azure Working in a regulated environment
Consulting Partner - IDAM Wipro Cybersecurity & Risk Services is looking for seasoned Identity & Access Management Solution Architects/Consultants with global experience, who have the ability to win large deals by creating solutions aligned to and addressing Digital Identity and Access Management as well as applicable regulatory requirements across Geos/Countries . Strong solution architecting skills in Identity and Access Management with strong client orientation, excellent communication skills (verbal and written) in English, any additional European language will be a bonus with commercial orientation. Roles and Responsibilities: Lead large IDAM-focused Outsourcing deals as a Solution Architect / Consultant Strong personal presence, capable of engaging senior management and C-Level. Good blend of business/commercial, sales and technical skills to lead and win large deals. Understanding of market issues and trends affecting the IT Security business and articulate differentiators versus the competition. Passion and drive for winning large deals with differentiated solution approaches, well-articulated proposal responses & significant exposure in proposal defense in client facings situations. Interpret customer needs and design appropriate solutions, experience in developing value based customer proposal Understand and Articulate value effective and compelling propositions to align enablement of customer's core business objectives to Risk and Compliance management needs. Compose and articulate compelling, persuasive technical solutions and commercial models that are focused on addressing customer business/security problems Understanding of regulations such as SOX, FDA, EU Data Privacy Directive, UK Data Protection Act, etc. and industry standards such as NIST 800-53, ISO 27001, ISO 9001, PCI, GxP, etc. Articulate, Present and detail Transformation themes to meet outsourcing objectives such as 'Cost Take-outs', 'Platform Standardisation', 'Automation of IT Security Management' etc. Effectively communicate and manage virtual teams to create winning propositions. Own and drive the Identity & Access Management Solution and other artefacts, relevant to the end-to-end management of the bidding process. Work in Cross-cultural teams, effectively communicate and manage the entire bid process. Interact and work with multiple teams to realize the technical solution Work with the internal and partner ecosystem to bring in appropriate and relevant solution(s) Lead, respond and resolve all security related technical proposal validations Ownership of Cost Estimation for the entire bid. Role Demands Excellent communication and presentation skills (verbal and written) in English, any additional European language will be a bonus Presentation and public speaking skills are essential Self-starter who is pro-active, energetic, flexible, creative, with lots of initiative and a positive, enthusiastic, can-do attitude. Experience and skill set required : BE/BTECH/MBA with 10-15 years of working within Identity & Access Management domain Experience in delivering security projects in Identity & Access Management Good understanding of Managed Security Services and IT Risk Management, Compliance and Privacy etc Good Understanding of the IT Outsourcing business domain. Professional certifications (or equivalent) - CISA, CISM, CISSP, SANS GIAC, CEH, CRISC, CSA, CPP, CSSK etc. are preferred Ability to interact, understand and embed Security, Risk and Compliance objectives as inherent requirements in IT Outsourcing deals Willing to work and travel flexible hours to suit customer requirements. People with disabilities with appropriate suitability are in favour " Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law " Pls refer to details above Pls refer to details above
Apr 18, 2024
Full time
Consulting Partner - IDAM Wipro Cybersecurity & Risk Services is looking for seasoned Identity & Access Management Solution Architects/Consultants with global experience, who have the ability to win large deals by creating solutions aligned to and addressing Digital Identity and Access Management as well as applicable regulatory requirements across Geos/Countries . Strong solution architecting skills in Identity and Access Management with strong client orientation, excellent communication skills (verbal and written) in English, any additional European language will be a bonus with commercial orientation. Roles and Responsibilities: Lead large IDAM-focused Outsourcing deals as a Solution Architect / Consultant Strong personal presence, capable of engaging senior management and C-Level. Good blend of business/commercial, sales and technical skills to lead and win large deals. Understanding of market issues and trends affecting the IT Security business and articulate differentiators versus the competition. Passion and drive for winning large deals with differentiated solution approaches, well-articulated proposal responses & significant exposure in proposal defense in client facings situations. Interpret customer needs and design appropriate solutions, experience in developing value based customer proposal Understand and Articulate value effective and compelling propositions to align enablement of customer's core business objectives to Risk and Compliance management needs. Compose and articulate compelling, persuasive technical solutions and commercial models that are focused on addressing customer business/security problems Understanding of regulations such as SOX, FDA, EU Data Privacy Directive, UK Data Protection Act, etc. and industry standards such as NIST 800-53, ISO 27001, ISO 9001, PCI, GxP, etc. Articulate, Present and detail Transformation themes to meet outsourcing objectives such as 'Cost Take-outs', 'Platform Standardisation', 'Automation of IT Security Management' etc. Effectively communicate and manage virtual teams to create winning propositions. Own and drive the Identity & Access Management Solution and other artefacts, relevant to the end-to-end management of the bidding process. Work in Cross-cultural teams, effectively communicate and manage the entire bid process. Interact and work with multiple teams to realize the technical solution Work with the internal and partner ecosystem to bring in appropriate and relevant solution(s) Lead, respond and resolve all security related technical proposal validations Ownership of Cost Estimation for the entire bid. Role Demands Excellent communication and presentation skills (verbal and written) in English, any additional European language will be a bonus Presentation and public speaking skills are essential Self-starter who is pro-active, energetic, flexible, creative, with lots of initiative and a positive, enthusiastic, can-do attitude. Experience and skill set required : BE/BTECH/MBA with 10-15 years of working within Identity & Access Management domain Experience in delivering security projects in Identity & Access Management Good understanding of Managed Security Services and IT Risk Management, Compliance and Privacy etc Good Understanding of the IT Outsourcing business domain. Professional certifications (or equivalent) - CISA, CISM, CISSP, SANS GIAC, CEH, CRISC, CSA, CPP, CSSK etc. are preferred Ability to interact, understand and embed Security, Risk and Compliance objectives as inherent requirements in IT Outsourcing deals Willing to work and travel flexible hours to suit customer requirements. People with disabilities with appropriate suitability are in favour " Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law " Pls refer to details above Pls refer to details above
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
Apr 18, 2024
Full time
Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning 7 cities. Our hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business knowing that their data centre strategy is ready for the demands of tomorrow We have over 25 years of experience in the industry delivering on our vision of being the most trusted and customer centric data centre operator in the market We put environmental awareness at the heart of everything we do because we know its the right thing to do for our planet Thats why were taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey Colt DCS has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard. Design Manager (Senior Electrical Engineer) - London Mission: We are seeking an agile Senior Electrical Engineer to support our Delivery Team at Colt DCS, acting as a project Design Manager and an SME on discipline matters. You will report to the Regional Engineering Manager (UK / EUR) of the Major Builds Delivery Team in Colt DCS and will be based in the UK with a focus on out London portfolio. You will play a leading role in the delivery of a multi-disciplinary design, managing external engineering consultants and contractors to meet programme, design and budget for the successful delivery of the project and to achieve cost effective and resilient infrastructures in line with Colt's Global design standards. The successful candidate must take an agile approach to design, cost and programme & project management always, providing solutions to potential issues and having a direct input to the business performance, ensuring that we, as a team, deliver on time and on budget, every time. You must have the 'outside of the box' thinking mentality when reacting to design and site-specific project issues that hamper the project design or overall programme delivery, working alongside key business stakeholders to ensure we stay customer focussed on all times. Outcomes: You should manage the Design Programme to ensure on time creation and review of Employers Requirements (ER's), tender information and design documentation issued for planning and Construction. You will be required to steer and guide and challenge the external Design Consultants and Contractors when required taking a 'Trust but Verify' approach, to ensure they deliver a design to meet the requirements of the Design Brief, periodically assessing and evaluating all project related design decisions presented by consultants and contractors with support if required from Senior DCS staff. You will apply a commercial approach in all aspects of the work including design engineering and construction, working with other engineering functions, Procurement and Delivery to ensure that the procurement of all items is conducted on the most cost-effective basis to drive reduction in costs, maximise our speed to Market, while obtaining the lowest PUE values that meet Colt's sustainability and environmental targets. The Design Manager will be required to analyse, review and comment on design proposals, specifications, manuals, and other data submitted for Colt DCS review on BIM 360 Platform and to evaluate the feasibility, cost, and maintenance requirements of designs or applications; you will also actively participate to the team workload to ensure that all project documentation internal governance approvals are completed in a detailed and timely fashion. As a Senior Electrical Engineer, you will also participate in project Commissioning activities and, when requested, support and advise the Global Head of Electrical Engineering on lessons learnt from live projects regarding Electrical infrastructure, Sequence of Operations, Equipment selection, as well as participating when requested to study innovative solutions and appraise modern technologies that are available on the market. This is to ensure that Colt DCS remains the market leader with pioneering data centre design, low PUE, and 'future proofing' our Global Reference design (GRD) for any new potential technologies that we may incorporate into the overall design in the near future. You will support the Project managers to drive project programmes/delivery while working closely with the other design engineers and construction teams to ensure milestones and completion dates are met with successful handover to the client on time. You will also work on Sales requests and liaise with customers to develop specific project design requirements, together with senior staff, delivery managers, to deliver first class projects to our customers. The Team: The Delivery Team, reporting to the VP of Real Estate, is formed by in Regional groups of Project Managers, Design Managers/Engineers, Specialists (namely, Security and Commissioning), Cost Managers and Procurement Managers reporting the Regional Head of Delivery. The Design Managers are managed by a Regional Engineering Manager, who will assign a Design Manager and a supporting engineer (of opposite discipline) to each project. The Design Managers will interface daily with their peers of the Delivery team, but also with the Development Team, who is responsible for site acquisition, power and connectivity searches, authorities' approval, preparation of the project's Design Brief and Business Plan. The Centre of Excellence/Global Engineering Team, reporting to the Global Director of Design & construction, is instead responsible and owner of the GRD and technically responsible for the equipment procurement and vendors management, ensuring at each stage that the projects are compliant with our standardised design. Our core values are: Agility of a Start-Up Collaborate to perform Value Creation Step Up to Challenges The skills and Expertise Required: The ideal candidate should have robust design management skills, a proven record of accomplishment in Multi-Disciplinary Project delivery and a strong background in all aspects of mission critical systems, with a focus on Electrical engineering. A thorough understanding of site planning and interdependent disciplines, such as civils, structures, architecture, demolition, site enabling works and project delivery processes needed to support our growing fleet of Data Centres, is strongly desired. This person shall be detail-oriented, possess strong organizational skills, and be a self-starter that can excel with little direction. Ownership: Regularly checks with other areas of the business that they and their team are delivering on their part of any activity, working with them to resolve issues to ensure flawless delivery Regularly reviews spend and identifies opportunities to drive down the cost or improve the return on investment of their personal / team's activities Leadership: Looks at industry best practice and current trends/innovations for their role and applies these within Colt - sharing what has worked and what has not (and why) with others who hold similar roles within the business. Understands cultural differences and utilises this understanding to ensure the successful completion of a task Teamwork: Proactively requests other team member's views and opinions; using this feedback to improve personal performance Identifies areas where relationships between the team and its stakeholders are not working effectively; making well-considered recommendations on suggestions for improvement - implements agreed actions. Takes action to maintain morale and productivity of geographically distributed teams. Technical Knowledge: Previous experience of working in a MEP data centre design role within mission critical facilities with design experience with all the following: Generators, and Transformers MV and LV Switch Gear Lighting, Fire systems and Security BMS Proficient knowledge of Mechanical Engineering principles General knowledge of CSA (Civils, Structural, Architectural) disciplines principles Minimum Bachelor's degree in Electrical Engineering Excellent written and Verbal English skills. Who we are: Colt Data Centre Services provide true service and operational excellence in the sustainable design, build, delivery and operational management of hyperscale data centres across Europe and the APAC. We provide data centre solutions to hyperscale and large enterprise customers across 15 state of the art carrier neutral data centres spanning 9 cities. Our Hyperscale and colocation solutions allow our customers freedom to plan effectively for the growth of their business, knowing that their data centre strategy is ready for the demands of tomorrow. We have over 25 years of experience in the industry, delivering on our vision of being the most trusted and customer centric data centre operator in the market. We put environmental awareness at the heart of everything we do because we know it's the right thing to do for our planet. That's why we're taking the ownership to reduce our environmental impact globally and make sustainability a key strategic driver. As part of our sustainability journey . click apply for full job details
FRENCH SELECTION UK Italian Speaking Technical Support Technical, Engineering, Project Engineer, Technical support, Italian speaker, Sciences, Scientific, Physics, Engineer, Italian Speaker, Italy, Visa sponsor, graduate, hybrid, Sales & application engineer Salary: up to 38,500 including Bonus Location: York, Yorkshire Commute / relocation from cities such as Leeds, Hull, Harrogate, Bradford, Huddersfield, Sheffield, Manchester, London Ref: 786NR2 Company offers VISA Sponsorship VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 786NR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a leading international organisation in the world of precision engineering. Main Duties: To provide excellent customer service & technical support / Securing Export Sales The Role: - Provide technical support and advice to clients via phone, mail and web chat - Define customer requirements & recommend appropriate product solutions - Liaise between the customer and internal departments for sales support - Provide quotations and process sales order for global clients - Opportunity to write & publish technical articles - Work closely with Sales & Marketing departments The Candidate: - Fluent in Italian or German (Written & Spoken) - Degree educated in Science or Engineering - Experience as Sales Support Engineer - advantageous - Critical Thinker / Deductive reasoning - Problem solver / strong Analysing skills - Excellent communication & interpersonal skills - Computer literate (MS Office package and CRM) Salary: up to 35,000 pa + Bonus + Benefits (pension and health care, life insurance, gym membership etc.) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Apr 18, 2024
Full time
FRENCH SELECTION UK Italian Speaking Technical Support Technical, Engineering, Project Engineer, Technical support, Italian speaker, Sciences, Scientific, Physics, Engineer, Italian Speaker, Italy, Visa sponsor, graduate, hybrid, Sales & application engineer Salary: up to 38,500 including Bonus Location: York, Yorkshire Commute / relocation from cities such as Leeds, Hull, Harrogate, Bradford, Huddersfield, Sheffield, Manchester, London Ref: 786NR2 Company offers VISA Sponsorship VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference 786NR Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a leading international organisation in the world of precision engineering. Main Duties: To provide excellent customer service & technical support / Securing Export Sales The Role: - Provide technical support and advice to clients via phone, mail and web chat - Define customer requirements & recommend appropriate product solutions - Liaise between the customer and internal departments for sales support - Provide quotations and process sales order for global clients - Opportunity to write & publish technical articles - Work closely with Sales & Marketing departments The Candidate: - Fluent in Italian or German (Written & Spoken) - Degree educated in Science or Engineering - Experience as Sales Support Engineer - advantageous - Critical Thinker / Deductive reasoning - Problem solver / strong Analysing skills - Excellent communication & interpersonal skills - Computer literate (MS Office package and CRM) Salary: up to 35,000 pa + Bonus + Benefits (pension and health care, life insurance, gym membership etc.) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 18, 2024
Full time
We have an exciting opportunity for a Technical Coordinator to join our team within Vistry South East at our Caterham office. As our Technical Coordinator you will be responsible for coordinating key information, engineering and working drawing packages to enable any given residential development to be built as intended and to obtain all necessary technical approvals. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes. Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction or Civil Engineering Experience working within a technical role at a residential house builder or contractor. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Proven ability in a Technical Coordinator role of delivering design for multiple projects on time, to budget and quality standards with high customer satisfaction results. Excellent organisation and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Able to lead and work as a team member. Experienced in analysing problems and delivering solutions. Strong mathematical ability. Be able to design and interpret the designs and technical demands of others. More about the Technical Coordinator role Manage site as agreed with the Senior Technical Manager / Technical Director from design stage to post completion, in line with delivery programme. Assist with key aspects of the Principal Designer role as defined within the Construction Design & Management Regulation 2015. Completion of all necessary Health, Safety & Environmental documents, in line with group policy. Co-ordinate delivery of surveys & reports required for the development and manage associated requirements from design to completion. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with group procedures. Co-ordinate consultants to deliver the civil engineering designs including legal plans. Undertaking value engineering assessments and ensure buildability. Co-ordinate submission of designs and securing technical approvals for agreements such as S104, S38 and S278. Following technical approval being granted, managing timely completion of legal agreements. Co-ordinate utility designs and initial mains laying onto site, ensuring legal agreements completed in timely manner. Coordinate street naming with local authority, complete plot list and distribute internally and externally of the business. Where applicable obtaining Management Company quotations, reviewing, comparing and providing the Technical Director with recommendation for appointments. Assist in production of Sales brochure, legal and sales handover meetings. Provide information for Housing Association contracts and attendance of progress meetings, Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
Apr 18, 2024
Full time
What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. It takes a special sort of person to work at AWE. What if that person was you? What if you could work with remarkable people on extraordinary things? What if the result was something a little bit special? What if your role was mission critical? For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK s ultimate deterrent - Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions. The AWE Security team has a vital role in support of the most important mission - to protect AWE s information and assets providing greater education and awareness, application of procedures and assurance. This is a role where you can directly contribute to building the future of national security, s upport the programme to maintain the highest levels of security. The Enterprise Applications team at AWE are looking to hire a Senior Applications Consultant who will be responsible for the delivery and support of the existing Workday Payroll solution. Location - Reading area Salary - £45,100 - £65,000 per annum AWE (one of the best 25 big companies to work for in the UK) offers an attractive array of benefits which include: Market leading contributory pension scheme Generous holiday entitlement (270 hours a year including bank holidays, plus every other Friday off) Flexible working hours Salary sacrifice scheme Consideration for either full time or part time hours. Just let us know on your application if you wish to work part time Relocation package available (terms and conditions apply) Key Accountabilities: Understand from the business (working with Directors, Programme Managers, Resource Managers and Process Owners etc.) what information they require to deliver their requirements. Using expertise in the Application Platform and in how it supports business process, proposes technical solutions (seeking to exploit existing tools and technologies). To provide business analysis services (requirements gathering, process design and improvement) and business change services in support of CIO projects, tasks and services. Produces effective work plans and documentation to support the team through development and upgrades. Maintain a full understanding of the functional configuration of the application to be able to provide business support and troubleshooting of errors. Acts as the leading functional expert for business capability within their specific functional area. Providing practical assistance and expert advice in all aspects of Application Functionality. Maintain an understanding of the data flows within and between applications to provide support to end to end business processes. Assessing safety and security implications of the information delivered through the application across the business and ensuring appropriate action is taken. Proactive identification of opportunities for developing application capability across the business. Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. Additional accountabilities for this job profile may be defined and appointed through the Chief Engineer Management Arrangements, with appointees listed within the Company Design Authorities and Technical Authorities, as held in the company management system. Key Responsibilities: Work with the business sponsors and key users to understand and develop business processes and produce plans for implementation of changes to Workday. Provide problem diagnosis for the Workday Payroll module. Work effectively with Workday and support partners to resolve issues. Participate in scoping and testing activities for changes and upgrades, particularly the bi-annual feature releases. Liaise with Helpdesk, suppliers and other consultants. Support the business in the design of new processes and changes to existing processes. Maintain configuration baseline documentation. Support end user activities at key times e.g. Year end. To ensure that adequate assurance procedures are applied to the work undertaken so that the high standards of safety appropriate to a nuclear licensed site are achieved during the project period and that the required standards of reliability and safety performance of the constituent systems are achieved in the deliverables. Take an active role in the implementation of Company/Local Procedures and Systems of Work to safeguard People, Quality, Security and the Environment including compliance with the requirements of current legislation. Ensuring the understanding and application of responsibilities with regard to the Company s Environment, Health, Safety, Security and Quality Standards. The Company may require you to fulfil any other reasonable duties aligned to your position from time to time in line with business needs. The ideal candidate will have: Good business knowledge of the Workday Payroll & HCM functional area and role. Proven experience configuring within Workday Payroll. Strong understanding of the Payroll business environment and constraints to add value through the definition and delivery of information available from the Workday Payroll module. Good understanding of Data Protection Act requirements. Able to build knowledge and train internal team on Workday Payroll capabilities. All Candidates must be willing and able to obtain and maintain the necessary security clearance for the role. Please note that you must be a British Citizen to apply for a role with us. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide us will be used to encourage and support you through the application process and will be held only for this purpose in accordance with GDPR.
This is a fantastic opportunity for a SAP ByDesign Supply Chain Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: SAP ByDesign Supply Chain ConsultantUK Remote / Occasional Visits to Office and Client Sites as Required£65,000 per annum Plus Full Benefits Package Permanent - Full TimeReporting to: UK SAP ByDesign Team Lead Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed ServicesValues: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP ByDesign Supply Chain Consultant, you will be responsible for working day-to-day with a team of Managed Service Support Consultants delivering services to a wide range of UK clients, plus some global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues, developments, as well as collaborate with other functional and technical consultants, within the UK Managed Services Team. This role will be remote, with some travel to offices and customer sites, on occasion. To succeed in this role, you will be able to encourage effective team working by seeking input from team members and support team members (technically and operationally) in achieving continuous improvement by encouraging ideas and recommendations for procedural, operational and system improvements. Your Day-to-Day Responsibilities will include: + Answering customer service requests in a timely fashion+ Answering frequently asked questions+ Answering customer service requests by demonstrating solutions with online screen sharing tools+ Contacting and escalating to SAP support in relation to customer service requests+ Creating basic reports for customers+ Identifying chargeable activities with appropriate follow up internally/externally+ Developing professional and technical knowledge+ Performing data migration services to assist with extensions to original implementations+ Performing fine-tuning activities to assist with implementations and Service Requests+ Performing data cleansing services+ Performing data entry services About you: + Deep knowledge and understanding of SAP ByDesign+ Expert knowledge in Supply Chain ByDesign functions+ Excellent design, configuration and testing of specific core functional modules+ High level of verbal and written communication skills in English+ Documentation skills including functional specifications and test scripts+ Able to understand business processes and design appropriate solutions+ Track record of full project lifecycle and development activities+ Demonstrated ability to learn new technologies and skills quickly+ Experience with project related activities e.g. data migration, user support and end user training+ Proven experience in a combined customer service handling / functional support role Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 18, 2024
Full time
This is a fantastic opportunity for a SAP ByDesign Supply Chain Consultant to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: SAP ByDesign Supply Chain ConsultantUK Remote / Occasional Visits to Office and Client Sites as Required£65,000 per annum Plus Full Benefits Package Permanent - Full TimeReporting to: UK SAP ByDesign Team Lead Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed ServicesValues: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers' solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. The Opportunity: As SAP ByDesign Supply Chain Consultant, you will be responsible for working day-to-day with a team of Managed Service Support Consultants delivering services to a wide range of UK clients, plus some global clients. This is a very customer focused, hands-on role where you will be expected to work on customer issues, developments, as well as collaborate with other functional and technical consultants, within the UK Managed Services Team. This role will be remote, with some travel to offices and customer sites, on occasion. To succeed in this role, you will be able to encourage effective team working by seeking input from team members and support team members (technically and operationally) in achieving continuous improvement by encouraging ideas and recommendations for procedural, operational and system improvements. Your Day-to-Day Responsibilities will include: + Answering customer service requests in a timely fashion+ Answering frequently asked questions+ Answering customer service requests by demonstrating solutions with online screen sharing tools+ Contacting and escalating to SAP support in relation to customer service requests+ Creating basic reports for customers+ Identifying chargeable activities with appropriate follow up internally/externally+ Developing professional and technical knowledge+ Performing data migration services to assist with extensions to original implementations+ Performing fine-tuning activities to assist with implementations and Service Requests+ Performing data cleansing services+ Performing data entry services About you: + Deep knowledge and understanding of SAP ByDesign+ Expert knowledge in Supply Chain ByDesign functions+ Excellent design, configuration and testing of specific core functional modules+ High level of verbal and written communication skills in English+ Documentation skills including functional specifications and test scripts+ Able to understand business processes and design appropriate solutions+ Track record of full project lifecycle and development activities+ Demonstrated ability to learn new technologies and skills quickly+ Experience with project related activities e.g. data migration, user support and end user training+ Proven experience in a combined customer service handling / functional support role Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Apr 18, 2024
Full time
About us Natural HR is an all-in-one cloud HR & Payroll software provider, partnering with medium-sized businesses to enable them to run their HR operations more efficiently and effectively. Having grown from a husband-and-wife duo, Natural HR were acquired by Moorepay in 2023 and became part of the wider Zellis Group. This acquisition combined Moorepay s strengths in payroll software, managed payroll services, and HR advice and consultancy, with Natural HR s strength in HR software. It s an exciting time to join Natural HR and develop your career. We offer a modern working environment, with many of our colleagues based from our offices in Central Birmingham s jewellery quarter. This role will work on a hybrid basis - Tuesdays, Wednesdays & Thursdays spent working in the office, with Mondays & Fridays working from home. We love to reward and recognise our brilliant colleagues. As part of your benefits package, you ll receive a competitive base salary, 33 days annual leave (including bank holidays) with an additional day for each year of service up to a maximum of 36 days in total, pension contribution of 3%, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure. About the role As a Software Support Agent you'll assist our customers in getting the most out of our software and troubleshooting day-to-day queries, whilst gaining deep technical knowledge of key areas of our system. Reporting to the Software Support Manager, you'll work as part of a small team on our Customer Support Desk, answering incoming support tickets and enquiries by phone. Key responsibilities include: 1st line support responding to phone calls, emails, and support tickets in line with SLAs and providing regular customer updates to outstanding queries. Testing resolutions returned from Product and informing customers. Ensuring new customers recently completing implementation are monitored and their incoming queries adequately resolved. Ensuring all incoming queries are assigned within the agreed first response SLA time. Identifying tickets for escalation and informing the Senior Support Consultants and Software Support Manager. Identifying any team training requirements based on incoming queries and questions asked by fellow team members. Reviewing the "no search results" for the customer knowledge base and advising of any articles that would be of benefit or adding tags to any articles currently created to enhance search results. Developing and maintaining an in-depth understanding of our HR & payroll system and services and becoming a subject matter expert in key areas such as workflows, forms, and time off functionality. Running queries (SQL) and inspecting on-page code to diagnose potential problems. Taking ownership of queries that may need to be passed over to the Product team and keeping the customer updated through to resolution. Carrying out daily reviews of open customer queries that are assigned to you and being accountable for cases through to resolution. Providing customer support via online meetings / screen-sharing as and when required, to identify customer issues or demonstrate how to perform specific tasks within our system. Updating the CRM database and Customer Support Desk in a timely manner with notes following customer calls and internal discussions. Creating and updating knowledge base and support content based on your customer interactions and newly released features, to guide customers through using specific areas of our software. Ensuring the Software Support Manager is aware of any customer queries which may need to be escalated. Learning and maintaining system knowledge, keeping up-to-date with latest product releases. Ensuring you have diarised commitments to your learning and development, including attending / watching product training webinars and recordings. Skills & experience A background in customer service with experience and / or a strong interest in technology. Experience of supporting HR / Payroll / ERP systems is desirable. SQL and basic HTML knowledge desirable. Excellent customer service skills you'll be committed to delivering the best possible customer experience and exceeding customer expectations. You will display high levels of integrity and always consider the security of our business and our customers' data. Technical ability you'll be comfortable fielding technical questions and able to relay answers in a non-technical way to our customers. An organised and methodical approach to work with the ability to stay calm under pressure, as you ll balance an existing caseload with new support tickets coming in (20-30 tickets per day). Analytical in your thinking and approach to identifying problems, gathering information, replicating issues, and finding solutions. Proactive in getting to grips with and delivering all aspects of the role. Excellent written and verbal communication skills you'll be fluent in English, have a good telephone manner, and communicate professionally via email. Personal development - you won't be phased by self-directed learning and will be able to identify areas where you would benefit from additional training and support. Excellent IT skills you will be proficient in Microsoft Office, in particular Excel, and have used other HR / Payroll or cloud business tools.
Dynamics AX 2009 - Support Consultant We are seeking a skilled Dynamics AX 2009 Support Consultant to join our team. In this role, you will be responsible for providing technical support and guidance to our client, utilising Dynamics AX 2009 ERP system. Your expertise will ensure the seamless operation of our clients systems, troubleshooting any issues, and implementing solutions to enhance efficiency and functionality. Key responsibilities: Provide technical support for Dynamics AX 2009. Troubleshoot and resolve system issues promptly to minimise downtime. Collaborate with internal teams and clients to understand business requirements and propose effective solutions. Perform system upgrades, patches, and enhancements as necessary. Conduct training sessions for end-users to maximize system utilization and efficiency. Document processes, configurations, and system changes for future reference. This is a remote position, but there will be some travel to client site, as and when needed, which will be fully expensed. No sponsorship offered
Apr 18, 2024
Full time
Dynamics AX 2009 - Support Consultant We are seeking a skilled Dynamics AX 2009 Support Consultant to join our team. In this role, you will be responsible for providing technical support and guidance to our client, utilising Dynamics AX 2009 ERP system. Your expertise will ensure the seamless operation of our clients systems, troubleshooting any issues, and implementing solutions to enhance efficiency and functionality. Key responsibilities: Provide technical support for Dynamics AX 2009. Troubleshoot and resolve system issues promptly to minimise downtime. Collaborate with internal teams and clients to understand business requirements and propose effective solutions. Perform system upgrades, patches, and enhancements as necessary. Conduct training sessions for end-users to maximize system utilization and efficiency. Document processes, configurations, and system changes for future reference. This is a remote position, but there will be some travel to client site, as and when needed, which will be fully expensed. No sponsorship offered
Accounts Payable System Implementation Specialist Company Overview: We are thrilled to collaborate with a leading UK brand, recognised for its dedication to excellence and innovation in the retail sector. As their trusted external agency, we are supporting them in their quest for a skilled Accounts Payable System Implementation Specialist. This presents a unique opportunity to join a dynamic team and contribute to the refinement of financial processes within a well-established organisation. Position Overview: As an Accounts Payable System Implementation Specialist, you will play a pivotal role in implementing and refining accounts payable systems to enhance efficiency and accuracy within the finance department. Collaborating closely with cross-functional teams, you will ensure seamless integration and functionality of financial systems, with a particular focus on exposure to Oracle, SAP, or Workday platforms. Key Responsibilities: Lead the implementation of accounts payable software solutions, ensuring alignment with business requirements and objectives, with preferred exposure to Oracle, SAP, or Workday platforms. Configure, customise, and rigorously test accounts payable systems to meet specific organisational needs. Collaborate with internal stakeholders, including finance, IT, and procurement teams, to gather requirements and define project scope. Develop and execute implementation plans, including timelines, milestones, and resource allocation. Provide comprehensive training and support to end-users to facilitate the smooth adoption of new systems and processes. Conduct thorough testing and troubleshooting to identify and resolve any issues or discrepancies. Monitor system performance and functionality post-implementation, making recommendations for continuous improvement. Stay updated on industry trends and best practices in accounts payable automation and technology. Qualifications: Bachelor's degree in accounting, finance, information technology, or a related field. Proven experience (X years) in implementing accounts payable systems, with preferred exposure to Oracle, SAP, or Workday platforms, preferably within a similar industry or environment. Strong understanding of accounts payable processes, including invoice processing, vendor management, and payment workflows. Proficiency in accounts payable software and ERP systems (e.g., Oracle, SAP, Workday). Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively. Exceptional communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Detail-oriented with a commitment to accuracy and data integrity. Project management experience is advantageous. Benefits: Competitive salary up to £55,000 Fully office-based role Comprehensive benefits package Opportunities for professional development and growth within a leading UK retail brand Dynamic and collaborative work environment How to Apply: If you are passionate about optimising accounts payable processes and have preferred exposure to Oracle, SAP, or Workday platforms, we would love to hear from you! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Apr 18, 2024
Full time
Accounts Payable System Implementation Specialist Company Overview: We are thrilled to collaborate with a leading UK brand, recognised for its dedication to excellence and innovation in the retail sector. As their trusted external agency, we are supporting them in their quest for a skilled Accounts Payable System Implementation Specialist. This presents a unique opportunity to join a dynamic team and contribute to the refinement of financial processes within a well-established organisation. Position Overview: As an Accounts Payable System Implementation Specialist, you will play a pivotal role in implementing and refining accounts payable systems to enhance efficiency and accuracy within the finance department. Collaborating closely with cross-functional teams, you will ensure seamless integration and functionality of financial systems, with a particular focus on exposure to Oracle, SAP, or Workday platforms. Key Responsibilities: Lead the implementation of accounts payable software solutions, ensuring alignment with business requirements and objectives, with preferred exposure to Oracle, SAP, or Workday platforms. Configure, customise, and rigorously test accounts payable systems to meet specific organisational needs. Collaborate with internal stakeholders, including finance, IT, and procurement teams, to gather requirements and define project scope. Develop and execute implementation plans, including timelines, milestones, and resource allocation. Provide comprehensive training and support to end-users to facilitate the smooth adoption of new systems and processes. Conduct thorough testing and troubleshooting to identify and resolve any issues or discrepancies. Monitor system performance and functionality post-implementation, making recommendations for continuous improvement. Stay updated on industry trends and best practices in accounts payable automation and technology. Qualifications: Bachelor's degree in accounting, finance, information technology, or a related field. Proven experience (X years) in implementing accounts payable systems, with preferred exposure to Oracle, SAP, or Workday platforms, preferably within a similar industry or environment. Strong understanding of accounts payable processes, including invoice processing, vendor management, and payment workflows. Proficiency in accounts payable software and ERP systems (e.g., Oracle, SAP, Workday). Excellent analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues effectively. Exceptional communication and interpersonal skills, with the ability to collaborate with diverse teams and stakeholders. Detail-oriented with a commitment to accuracy and data integrity. Project management experience is advantageous. Benefits: Competitive salary up to £55,000 Fully office-based role Comprehensive benefits package Opportunities for professional development and growth within a leading UK retail brand Dynamic and collaborative work environment How to Apply: If you are passionate about optimising accounts payable processes and have preferred exposure to Oracle, SAP, or Workday platforms, we would love to hear from you! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.
Job Title: CMM Programmer and Quality Inspector Location: Southam Salary: £40k to £45k DOE Shift/Hours: Days, Monday - Thursday 7.30am - 4.30pm / Friday 7.30am - 12.30pm Benefits: Career ProgressionOptional Overtime Competitive salary Great working environment Pension Scheme Death in Service scheme Client Overview The Company is a market leader in Tier 1 component supplier, specialising in machining, casting, and assembly. Producing small to large components and high & low volumes. The Role Reporting to the quality manager the CMM Inspector is to support, grow and continuously improve the manufacture of world class products. Working as a Team leader in checking and developing internal components to drawing specifications. The Candidate - Have a proven record within the quality department.- Familiar with ISIR and quality systems, 1st inspection and reporting - CMM Programming and setting up of new processes. - Experienced in NPI and process improvements.- Knowledge of IOS9001/2- Good knowledge of castings & machining. Role Requirements: Recognised Technical Apprenticeship. HNC level equivalent in manufacturing engineering or equivalent experience. CMM programming experience. Quality department background. Use of MS Excel, Word, PowerPoint. Apply: To Apply for the CMM programmer and inspector position, continue to complete the application, and one of our qualified consultants will be in touch.
Apr 17, 2024
Full time
Job Title: CMM Programmer and Quality Inspector Location: Southam Salary: £40k to £45k DOE Shift/Hours: Days, Monday - Thursday 7.30am - 4.30pm / Friday 7.30am - 12.30pm Benefits: Career ProgressionOptional Overtime Competitive salary Great working environment Pension Scheme Death in Service scheme Client Overview The Company is a market leader in Tier 1 component supplier, specialising in machining, casting, and assembly. Producing small to large components and high & low volumes. The Role Reporting to the quality manager the CMM Inspector is to support, grow and continuously improve the manufacture of world class products. Working as a Team leader in checking and developing internal components to drawing specifications. The Candidate - Have a proven record within the quality department.- Familiar with ISIR and quality systems, 1st inspection and reporting - CMM Programming and setting up of new processes. - Experienced in NPI and process improvements.- Knowledge of IOS9001/2- Good knowledge of castings & machining. Role Requirements: Recognised Technical Apprenticeship. HNC level equivalent in manufacturing engineering or equivalent experience. CMM programming experience. Quality department background. Use of MS Excel, Word, PowerPoint. Apply: To Apply for the CMM programmer and inspector position, continue to complete the application, and one of our qualified consultants will be in touch.
This is a fantastic opportunity for a SAP Senior Project Manager to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: SAP Senior Project Manager UK Remote / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Bonus and Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: + Creating, maintaining and developing relationships to sustain client interest and growth + Solving problems through a wide knowledge spectrum and experience + Providing strategic support to help clients with changes/transformation + Managing and delivering projects in accordance with defined guidelines and budget to a high quality + Developing your own knowledge to share with the team + Assisting with the on boarding and orientation, training of new employees actively supporting the team and its development + Giving the project team clear input of the project procedure and of the requirements + Being responsible for the project planning with respect to people, cost and deadlines + Contributing to technical discussions with integration know-how + Taking responsibility for revenue, & cost, as well as employees and the result in the project + Increasing and escalating sales opportunities thereby maximising revenue for the organisation + Leading the project team and supporting the team as needed About you: + At least 6 years experience in a relevant domain, industry and/or project experience + Successful delivery and experience of involvement in all elements of 10 full project life cycles on large size projects + Broad and deep understanding of ASAP methodology, preferably certified + Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value + Prince 2 certification and/or experience of Agile methodologies e.g. Scrum an advantage + Demonstrable experience of accurate and effective project reporting, both internal and external + Experience in deploying SAP solutions in some of the following industries: discrete manufacturing, engineering, process manufacturing, wholesale, consumer products + Produces high quality project and bid documentation plus quality assurance reviews + Able to lead and coordinate integrated workshops with detail and complexity + Understands complex contracts at the appropriate level in order to track content with respect to costs and benefits in the project + Clear understanding of the overall processes in the project and can give professional support in discussions and enable decisions + A full UK driving licence and be willing to travel frequently to different UK customer sites Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Apr 17, 2024
Full time
This is a fantastic opportunity for a SAP Senior Project Manager to join one of the world's top 10 IT service providers delivering solutions to more than 9,000 customers worldwide. Candidates must be able to work in the UK without restrictions Role Info: SAP Senior Project Manager UK Remote / Occasional Visits to Office and Client Sites as Required Up to £105,000 per annum Plus Bonus and Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: We are a global SAP Platinum Partner with over 9,000 SAP experts across 29 countries. We have a range of businesses, including multinationals and very large household names in our portfolio, across many industries and countries. We have a large number of consultants, UK wide, who provide support across all SAP areas as their primary job function. We take care of our customers solutions from A to Z, transforming trust into value. From analysing and optimising customer processes, to implementing tailored solutions to suit their needs, to service and maintenance of their SAP system landscape. We work collaboratively with our own teams, the project delivery teams and our customers to ensure long term support excellence and vision. Your Day-to-Day Responsibilities will include: + Creating, maintaining and developing relationships to sustain client interest and growth + Solving problems through a wide knowledge spectrum and experience + Providing strategic support to help clients with changes/transformation + Managing and delivering projects in accordance with defined guidelines and budget to a high quality + Developing your own knowledge to share with the team + Assisting with the on boarding and orientation, training of new employees actively supporting the team and its development + Giving the project team clear input of the project procedure and of the requirements + Being responsible for the project planning with respect to people, cost and deadlines + Contributing to technical discussions with integration know-how + Taking responsibility for revenue, & cost, as well as employees and the result in the project + Increasing and escalating sales opportunities thereby maximising revenue for the organisation + Leading the project team and supporting the team as needed About you: + At least 6 years experience in a relevant domain, industry and/or project experience + Successful delivery and experience of involvement in all elements of 10 full project life cycles on large size projects + Broad and deep understanding of ASAP methodology, preferably certified + Multiple full SAP project life cycles, end to end experience from project initiation through to go-live as well as experience of managing multiple medium to large projects £2M+ value + Prince 2 certification and/or experience of Agile methodologies e.g. Scrum an advantage + Demonstrable experience of accurate and effective project reporting, both internal and external + Experience in deploying SAP solutions in some of the following industries: discrete manufacturing, engineering, process manufacturing, wholesale, consumer products + Produces high quality project and bid documentation plus quality assurance reviews + Able to lead and coordinate integrated workshops with detail and complexity + Understands complex contracts at the appropriate level in order to track content with respect to costs and benefits in the project + Clear understanding of the overall processes in the project and can give professional support in discussions and enable decisions + A full UK driving licence and be willing to travel frequently to different UK customer sites Join us to start the journey that is your career path. Career opportunities exist along multiple route maps from people and leadership, products and expertise and project management. Which route you take is up to you and we are on hand to provide guidance and support. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance Sounds like a good fit? Apply here for a fast-track path to the Hiring Manager Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (url removed) Project People is acting as an Employment Agency in relation to this vacancy.
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Energy Consultant - Energy & Power Permanent Reading - Hybrid-working MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. Context: The Property Department is responsible for the estate management and implementation of property and planning strategies across the shared and unilateral network property of EE & H3G and to ensure partners & suppliers adhere to agreed guidelines when undertaking work or upgrades on the network property estate. Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What the Energy Consultant will do: Be the subject matter expert, and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." The successful Energy Consultant will have: Good financial control skills. Excellent reporting and communication. Strong project management skills. Nice to have: Recent experience of using Microsoft Suite, particularly Powerpoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience n a Commercial role. To apply for the Energy Consultant - Energy & Power, please send your CV to (see below) Project People is acting as an Employment Agency in relation to this vacancy.
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 17, 2024
Full time
Property Operations Manager - Energy & Power Expert - Permanent - Mobile Telecoms Reading - Hybrid-working Context: Joining our Property Operations Team as the Energy subject matter expert, you will initially be engaged in supporting the transition and implementation of new service contracts. Furthermore, you will also be responsible for the delivery of key initiatives to manage the operational energy and carbon profile of the Radio Access Network as well as lead the evolution of MBNL's Energy and Power services as the market continues to change and grow. As a result, you will be an essential part of defining what energy management should look like as MBNL continues its growth as an Infrastructure Manager. What you will do: Be the subject matter expert and stay up to date with key changes in the energy industry and reflect into MBNL's energy strategy, including presenting to senior management & the Board. Manage the transition and implementation of new supplier services and contracts. Oversee the services delivered by energy managers and key outsourced partners, ensuring all SLA/KPIs are being met and leading commercial intervention where they are not. Lead the Forecasting of future shareholder specific consumption requirements and provide impact assessments to operational teams, outsourced suppliers, internal stakeholders, shareholders, and energy suppliers. Support the Senior Property Manager to communicate energy price market developments both internally and to Shareholders, identifying opportunities to mitigate risk to budgets and developing recommendations for presentation. Be the key point of contact for Shareholders sustainability compliance requirements, supporting them with their submissions where required. Take responsibility for ensuring all third-party multi-site provider and portfolios power agreements are effectively managed and communicated with outsourced partners. Drive MBNL outsourced suppliers to deliver the services required to manage individual Shareholder Power Purchasing Strategies. Present key information and keep all stakeholders up to date on latest position, impacts to budget, updates to forecasts and recommendations at various internal and external forums (ECTF) Monitor Shareholder supply movements across the portfolio. Support the commercial and operational processes of onboarding new (connections) supplies on to the preferred contract, especially the transfer from "fixed" contracts to "flexible." What we are looking for: Energy SME (ideally working for an Energy Supplier) Ability to guide/advise on more efficient/cost-effective ways of working in terms of energy consumption. Senior level stakeholder engagement up to SMT, Procurement Directors and CTO within the shareholders as well as daily interaction with Commercial and Commercial Finance Teams within the company. Ability to Partner and advise on sustainability, reaching sustainability targets and compliance around this. Nice to have: Recent experience of using Microsoft Suite, particularly PowerPoint & Excel Ability to draw conclusions and themes from data and take initiative to drive continuous process improvements. Recent experience working within the energy industry or for an energy consultant/supplier. Experience in a Commercial role. MBNL is owned equally by EE and Three, two of the UK's most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost. MBNL - building strength through inclusion. At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other's uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers. We will work creatively to offer flexible working arrangements, (like non-standard hours, part time, remote working). We want to support you to build your career without sacrificing your personal priorities. MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited. Project People is acting as an Employment Agency in relation to this vacancy.