Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Apr 19, 2024
Full time
Who We Are The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organizations rely more on cloud services and the Internet, the network has become a "black box" outside of their control. ThousandEyes gives organizations visibility and insight into the now borderless network. It arms them with an accurate understanding of how the network impacts their applications, users and customers. ThousandEyes is used by some of the world's largest and fastest growing brands, including all of the top 5 global software companies, 5 of the top 6 US banks, and 45 of the Fortune 500. ThousandEyes pioneered Cloud and Internet Intelligence and is widely known as the 'Google Maps of the Internet.' Today, ThousandEyes is central to the global operations of the world's largest and fastest-growing brands. The company was acquired by Cisco in August 2020, chartered with continuing to drive leadership in empowering organizations to see, understand, and improve digital experiences everywhere. About The Team At ThousandEyes, our mobile team is responsible for our mobile apps and our mobile SDKs. We develop and maintain a variety of mobile apps; some for our users directly, and some on behalf of our customers, including telecoms regulators around the world. Collectively, our mobile apps have hundreds of thousands of active users and have gained very positive reviews, in part due to our high engineering standards. We are currently working on some major enhancements to our mobile apps that will be popular amongst both our consumer and business customer base. Additionally, the mobile team is responsible for our mobile SDKs. These SDKs provide all of our measurement functionality - e.g. for speed testing, latency testing, and much more - in a single well-documented, reusable library. Our iOS SDK not only powers our own iOS apps that are developed in-house but is also vended to our customers to integrate the power of the ThousandEyes tests into their own apps. To date, our SDK is deployed on more than one million handsets worldwide already. What You Will Do You will be working directly in conjunction with the developers who write the measurement code (typically in C and C++) and exposing that measurement functionality via Swift APIs for use in the iOS SDK. You will also ensure that we are collecting relevant environmental information alongside the measurement results in order for us to make sense of the results (e.g. approximate coordinates of the test, generation of cellular technology used), without compromising user privacy. Most crucially, you will place an emphasis on ensuring that we are exposing our functionality using clear, logical APIs, with excellent documentation and usage examples. You should have a solid track record of working with Swift in a professional context. Ideally, you will have already been responsible for maintaining SDKs or APIs that are used by third parties. Some experience of writing C is highly desirable but not essential. A good understanding of networking concepts is also beneficial. Technical Stack We work with these technologies so if you're working with the same or similar, we'd encourage you to apply: Swift Swift Package Manager AppStore Connect Beta distribution using TestFlight Firebase Firebase Crashlytics Remote Configuration C/C++ JSON Xcode Cloud GitHub GitHub Packages AWS Jira Confluence Cisco values the perspectives and skills that emerge from employees with diverse backgrounds. That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential. We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification. Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy. We urge you not to prematurely exclude yourself and to apply if you're interested in this work. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Project Management Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit . Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. Discover diversity and inclusion . Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment. Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. Read more about recognition .
Apr 18, 2024
Full time
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Project Management Target Openings 1 What Is the Opportunity? As the Programme Director, Europe for Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme. You will control planning and execution of the Programme's activities and resources to ensure that established cost, time and quality goals are met. You will work with minimal supervision and be responsible for applying advanced Programme Management knowledge, skills, tools and techniques to Programme deliverables, processes and systems in order to meet or exceed stakeholder needs and expectations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Initiate and set goals for programme aligned with the strategic objectives of the organisation Plan the programme from business readiness to completion involving deadlines, milestones and processes - all aligned to Agile methodology. Develop and run budgets and programme operations aligned with Agile methodology. Devise evaluation strategies to monitor performance and determine the need for improvements. Supervise delivery partner and all team leaders involved to provide feedback and resolve complex problems. Discover ways to enhance efficiency and productivity of procedures and people. Apply change, risk and resource management principles. Drive programme engagement and support using Change Management techniques. Address and escalate where necessary all risk and issues in a robust and timely manner. Ensure programme operations and activities adhere to legal guidelines and internal policies. Keep Senior Management informed with detailed and accurate reports and presentations. Ensure all key Travelers roles are staffed with appropriate skill. Coach and mentor Travelers Execution Leads. Manage Europe Stakeholders expectations and support communications to the Senior Leadership Team (SLT) and company wide. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience as programme director Strong knowledge of Commercial Insurance, ideally in London Market Deep experience of project/program management, including Agile methodology Thorough understanding of Change Management techniques Excellent Knowledge of performance evaluation techniques and key metrics Outstanding knowledge of data analysis, reporting and budgeting Working knowledge of MS office and program management software A business acumen with a strategic ability Excellent organizational and leadership skills An analytical mindset with great problem-solving abilities Excellent communication skills What is a Must Have? You will be an experienced Programme Manager with proven ability of managing a major platform transition. Your experience will include the Insurance Industry, ideally the London Market. Experience of leading major IT platform programs is a strict necessity. This must include working with a vendor partner. You must be highly experienced in Agile delivery techniques. You will have at least a secondary level of education. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit . Travelers has more than 33,000 employees in the United States, Canada, the United Kingdom, and Ireland. Explore life at Travelers . We have 10 diversity networks, employee-led organizations dedicated to fostering the development and success of our employees. Discover diversity and inclusion . Employees and their eligible family members - including spouses, domestic partners and children - are eligible for coverage from the first day of employment. Explore benefits . Travelers has been recognized by organizations such as G.I. Jobs, Human Rights Campaign Foundation, and Military Times. Read more about recognition .
Project Manager _ Mandarin speaking _ minimum 5 years' experience Location: London Overall: Our client, a software company is looking for a talented and entrepreneurial team player to support and spearhead new and existing portfolios with main responsibilities on conducting industry research for product strategy, formulate business strategy, managing project timelines, collaborating with various teams, problem-solving to ensure the achievement and completion of projects. This role involves supporting or spearheading M&A projects in the emerging and EMEA markets, conducting industry research for product strategy, managing project timelines, and collaborating with various teams. The candidate should possess a bachelor's degree, excellent communication, in-depth research, and teamwork skills, and ideally have 5+ years' experience in project management or product strategy in highly regulated industries. Knowledge of intercultural skills with due diligence thought process as well as experience in private equity or VC projects are desirable. What you will do: Perform and assist in detailed analysis of portfolio projects. Major industries: Emerging technologies which include, ICT sector, gametech, Web 3.0-related, blockchain, AI and etc. Work on the initiation and product building of several projects in the emerging markets and EMEA market. Conduct research on relevant policies, market and industry trends, and competitive landscapes for product strategy, provide competitive research and insights, and drive our competitive strategy. Planning, scheduling, monitoring, and reporting on activities across multiple locations to deliver key project performance indicators efficiently. Work closely with adjacent functional groups such as Engineers, Product Management, Legal, Finance, and Operation. Monitor the progress of the portfolio companies' performance and development, maintain relationships with project teams and conduct in-depth reviews of post-investment projects. Lead half-yearly and annual planning (strategic, financial, people), which includes partnering with cross functional teams to determine corresponding goals and targets in an integrated and cohesive manner. Maintain a lean, effective management cadence for accountability and decision making, allowing the team to remain nimble and dynamic while setting up the business to meet and exceed plans. Partner closely with Finance and Analytics teams for P&L and KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making. Partner with our Data Analytics teams to build a deep understanding of our business and generate strategic insights and action plans that drive growth in both the core business as well as new verticals. Develop regular reporting to senior management at a company top level. Implement project supervision and compliance, immediately prompt risk warnings and propose solutions. Have strong interpersonal skills, a 'can-do' philosophy and be a collaborative member of the operations team. Work with co-investors/specialists to develop proposals for new and existing investments. Prepare documents for management committee meetings, and secure exits for portfolio companies. The ideal candidate: University degree or above, graduated from accounting, strategy, economics, finance, law, science and engineering, IT, product, and other related departments. Ideally have at least 5 years of experience in project management, product strategy or projects, finance, strategy, consulting, investment banking, leading within multi-disciplinary and diverse groups in a tech or highly regulated industry. Strong professional skills in research, due diligence, numerate and analytical. Prior experience in reading legal documents is desirable but not mandatory. Strong commercial and operational acumen as well as critical problem-solving skills, with independence and objective through process. Strong communication skills (both English and Chinese), prior experience in writing and preparing presentation papers, good in MS Excel and MS Powerpoint, and experience in presenting to internal senior management team and external parties. Prior experience working with various disciplines, experience, cultures, and strong interpersonal skills and to harmonise with peers, senior management, project players, and customers. Ability to build strong cross functional relationships and to engage with internal stakeholders of various levels. Possess leadership skills and able to lead a project and a team. Cooperate with irregular overseas business trips. A self-starter and entrepreneurial attitude with a willingness to commit to delivering the required results. A good team player. Project People is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Project Manager _ Mandarin speaking _ minimum 5 years' experience Location: London Overall: Our client, a software company is looking for a talented and entrepreneurial team player to support and spearhead new and existing portfolios with main responsibilities on conducting industry research for product strategy, formulate business strategy, managing project timelines, collaborating with various teams, problem-solving to ensure the achievement and completion of projects. This role involves supporting or spearheading M&A projects in the emerging and EMEA markets, conducting industry research for product strategy, managing project timelines, and collaborating with various teams. The candidate should possess a bachelor's degree, excellent communication, in-depth research, and teamwork skills, and ideally have 5+ years' experience in project management or product strategy in highly regulated industries. Knowledge of intercultural skills with due diligence thought process as well as experience in private equity or VC projects are desirable. What you will do: Perform and assist in detailed analysis of portfolio projects. Major industries: Emerging technologies which include, ICT sector, gametech, Web 3.0-related, blockchain, AI and etc. Work on the initiation and product building of several projects in the emerging markets and EMEA market. Conduct research on relevant policies, market and industry trends, and competitive landscapes for product strategy, provide competitive research and insights, and drive our competitive strategy. Planning, scheduling, monitoring, and reporting on activities across multiple locations to deliver key project performance indicators efficiently. Work closely with adjacent functional groups such as Engineers, Product Management, Legal, Finance, and Operation. Monitor the progress of the portfolio companies' performance and development, maintain relationships with project teams and conduct in-depth reviews of post-investment projects. Lead half-yearly and annual planning (strategic, financial, people), which includes partnering with cross functional teams to determine corresponding goals and targets in an integrated and cohesive manner. Maintain a lean, effective management cadence for accountability and decision making, allowing the team to remain nimble and dynamic while setting up the business to meet and exceed plans. Partner closely with Finance and Analytics teams for P&L and KPI oversight, promptly calling out opportunity and risk areas to business leaders for decision making. Partner with our Data Analytics teams to build a deep understanding of our business and generate strategic insights and action plans that drive growth in both the core business as well as new verticals. Develop regular reporting to senior management at a company top level. Implement project supervision and compliance, immediately prompt risk warnings and propose solutions. Have strong interpersonal skills, a 'can-do' philosophy and be a collaborative member of the operations team. Work with co-investors/specialists to develop proposals for new and existing investments. Prepare documents for management committee meetings, and secure exits for portfolio companies. The ideal candidate: University degree or above, graduated from accounting, strategy, economics, finance, law, science and engineering, IT, product, and other related departments. Ideally have at least 5 years of experience in project management, product strategy or projects, finance, strategy, consulting, investment banking, leading within multi-disciplinary and diverse groups in a tech or highly regulated industry. Strong professional skills in research, due diligence, numerate and analytical. Prior experience in reading legal documents is desirable but not mandatory. Strong commercial and operational acumen as well as critical problem-solving skills, with independence and objective through process. Strong communication skills (both English and Chinese), prior experience in writing and preparing presentation papers, good in MS Excel and MS Powerpoint, and experience in presenting to internal senior management team and external parties. Prior experience working with various disciplines, experience, cultures, and strong interpersonal skills and to harmonise with peers, senior management, project players, and customers. Ability to build strong cross functional relationships and to engage with internal stakeholders of various levels. Possess leadership skills and able to lead a project and a team. Cooperate with irregular overseas business trips. A self-starter and entrepreneurial attitude with a willingness to commit to delivering the required results. A good team player. Project People is acting as an Employment Agency in relation to this vacancy.
Hays Specialist Recruitment Limited
Cardiff, South Glamorgan
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new role The Cybersecurity Engineer within the ICT domain is accountable for overseeing and providing updates on an organization's array of ICT security solutions. Their responsibilities extend to crafting comprehensive security strategies, which encompass the formulation of internal policies, the establishment of training programs, and adherence to industry regulations. Additionally, the Cybersecurity Engineer's role may encompass operations in other areas of the organisation. What you'll need to succeed Work with the ICT Manager, ICT team and wider business, on the specification, design, development and implementation of security strategies based on existing best practice frameworks and regulatory standards Proven track record and experience in a similar cybersecurity role. Experience of working with cyber defence vulnerability management/threat detection platforms. Experience/understanding of how technology can be leveraged to support data management practices. Broad understanding of ICT infrastructure including Microsoft Azure cloud services, hybrid cloud environments, LAN/WAN networking and BCP/DR. Solid understanding of security, risk, compliance, and data management frameworks such as ISO27001, Cyber Essentials, NIST, TOGAF, COBIT, MITRE ATT&CK. Understanding of secure by design principles. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Team Leader Role: To lead the day to day operations of the Service Desk ensuring that Service performance always meets targets. You will manage, develop, inspire and motivate the Service Desk Team to provide premium customer service and high-quality support services. You will work alongside the End User Computing Manager, interfacing over analyst training and development, holiday cover planning for analysts and onsite teams and resolving/escalating resource issues impacting delivery of BAU services. Key Responsibilities: Line Management: - Perform monthly 121s with each team member and manage day to day staff issues - Complete quality assessments of the Service Desk Analysts with both ticket quality and phone quality - Initiate and implement service improvements - Provide monitoring/coaching to enable the personal development of the Service desk analysts - Ensuring the rota for the team is kept up to date and appropriate for the demands of the Service. Reporting: - You will ensure the creation and delivery of daily/weekly/monthly reports for the service. Service Management: - Ensure that all requests for Service, be they telephony, email or face to face are responded to within agreed timescales and that sufficient analyst capacity is maintained at all times. Complaints Management: - Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process. Escalation Management: - You will be responsible for coordinating all internal and external escalations, ensuring they are appropriate, timely and fully documented Training: - Ensuring completion of Service Desk analyst training across all services, in order to: - Meet BAU targets - Meet future needs of the business - Ensure resolution and Quality rates are in line with client/business demands. Key Skills: The successful candidate will need to have: - At least 1 years experience in a Service Desk leadership role - Technical knowledge of and previous experience of supporting technologies including: - Windows 10 - Mobile Devices - Office 2016 / 365 - Citrix - 2+ years experience in Service Desk remote support of corporate clients - Good understanding of Incident/Request management and ticket handling - Experience of working to SLA s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT services and technology company with over 25 years experience. We provide a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. More than 300 clients trust us to take responsibility for part, or all, of their IT from solution design to support. Acora has its Head Office in Burgess Hill, West Sussex as well as locations in Bletchley and Solihull. We are growing, ambitious and hard working. Our desire is to be an employer of choice with happy and fulfilled employees. Training, development and wellbeing are important aspects of our people focus. Our Vision: To provide the mid-market with an outstanding customer experience through innovation and great people and become the leading provider of IT services within 4 years. Our Values: At Acora, we re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. - Be the best you can be - We do what we say - Together we win
Apr 18, 2024
Full time
Service Desk Team Leader Role: To lead the day to day operations of the Service Desk ensuring that Service performance always meets targets. You will manage, develop, inspire and motivate the Service Desk Team to provide premium customer service and high-quality support services. You will work alongside the End User Computing Manager, interfacing over analyst training and development, holiday cover planning for analysts and onsite teams and resolving/escalating resource issues impacting delivery of BAU services. Key Responsibilities: Line Management: - Perform monthly 121s with each team member and manage day to day staff issues - Complete quality assessments of the Service Desk Analysts with both ticket quality and phone quality - Initiate and implement service improvements - Provide monitoring/coaching to enable the personal development of the Service desk analysts - Ensuring the rota for the team is kept up to date and appropriate for the demands of the Service. Reporting: - You will ensure the creation and delivery of daily/weekly/monthly reports for the service. Service Management: - Ensure that all requests for Service, be they telephony, email or face to face are responded to within agreed timescales and that sufficient analyst capacity is maintained at all times. Complaints Management: - Ensure all formal complaints to the Service Desk are recorded, reviewed and resolved in line with the Formal complaints process. Escalation Management: - You will be responsible for coordinating all internal and external escalations, ensuring they are appropriate, timely and fully documented Training: - Ensuring completion of Service Desk analyst training across all services, in order to: - Meet BAU targets - Meet future needs of the business - Ensure resolution and Quality rates are in line with client/business demands. Key Skills: The successful candidate will need to have: - At least 1 years experience in a Service Desk leadership role - Technical knowledge of and previous experience of supporting technologies including: - Windows 10 - Mobile Devices - Office 2016 / 365 - Citrix - 2+ years experience in Service Desk remote support of corporate clients - Good understanding of Incident/Request management and ticket handling - Experience of working to SLA s and KPI measures - Experience of using/contributing to a Knowledge base - ITIL Foundation Certificate Accreditation - Knowledge of Legal Applications Document Management, Digital Dictation would be an advantage About Us: We are a UK based, award winning, IT services and technology company with over 25 years experience. We provide a range of IT support and Microsoft-centric, business software and cloud solutions to help mid-market organisations modernise their IT so they can compete and win in the digital economy. More than 300 clients trust us to take responsibility for part, or all, of their IT from solution design to support. Acora has its Head Office in Burgess Hill, West Sussex as well as locations in Bletchley and Solihull. We are growing, ambitious and hard working. Our desire is to be an employer of choice with happy and fulfilled employees. Training, development and wellbeing are important aspects of our people focus. Our Vision: To provide the mid-market with an outstanding customer experience through innovation and great people and become the leading provider of IT services within 4 years. Our Values: At Acora, we re proud to share the values we live by. They re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. - Be the best you can be - We do what we say - Together we win
Position Summary An exciting opportunity has come available for an Account Manager within the Sales Team in our Oxfordshire office. The ideal candidate will be targeted on new account acquisition and growth as well as managing an existing customer account base. The principal duties will be: Forecast reporting and pipeline management Assisting Sales Support with Quotes and Orders Supporting the Team as Management of existing leads / prospects and accounts New business generation cold & warm calling The ability to upsell and grow accounts Maintain a high level of knowledge of our vendor technologies Identifying business opportunities through account prospecting and profiling Provide effective sales presentations/product demonstrations to prospective customer management, including hosting Company site visits if necessary, working alongside new company channel partners Communicate at every level within the organisation both externally and internally Produce highest standard of written and verbal presentations Prepare appropriate sales order paperwork and manage the order process Provide the sales management team with accurate and timely reporting of activities sales forecasts, the status of the sales pipeline and results of prospecting activities The ability to Account Map into other existing company accounts and potential customers to make sure that we are aligned with the right decision makers Provide routine updates to the Company s sales database with account activity and status Cross sell the teams / companies products into the company s resellers / new accounts to increase the overall revenue spend of the account Maintain a thorough on-going knowledge of New Company products and technology, as well as industry trends. Provide ad hoc reports and performs assigned projects as needed Monitor your specific sectors and keep the Director of Sales and Marketing informed about legal, cultural and economic conditions that might affect the Company s operations in the given market Skills and experience: Candidates will have a proven track record of B2B channel account management and business development of a minimum of 1-2 years in ICT sales The ability to demonstrate strong business acumen is important. Candidates must be financially astute and mathematically capable of understanding how to work our margin percentages, as well as maintaining and developing the profitability of the company. Able to converse with all customers and the people throughout the organisation A flexible working attitude Able to run standard reports as and when required. Full drivers licence Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Apr 18, 2024
Full time
Position Summary An exciting opportunity has come available for an Account Manager within the Sales Team in our Oxfordshire office. The ideal candidate will be targeted on new account acquisition and growth as well as managing an existing customer account base. The principal duties will be: Forecast reporting and pipeline management Assisting Sales Support with Quotes and Orders Supporting the Team as Management of existing leads / prospects and accounts New business generation cold & warm calling The ability to upsell and grow accounts Maintain a high level of knowledge of our vendor technologies Identifying business opportunities through account prospecting and profiling Provide effective sales presentations/product demonstrations to prospective customer management, including hosting Company site visits if necessary, working alongside new company channel partners Communicate at every level within the organisation both externally and internally Produce highest standard of written and verbal presentations Prepare appropriate sales order paperwork and manage the order process Provide the sales management team with accurate and timely reporting of activities sales forecasts, the status of the sales pipeline and results of prospecting activities The ability to Account Map into other existing company accounts and potential customers to make sure that we are aligned with the right decision makers Provide routine updates to the Company s sales database with account activity and status Cross sell the teams / companies products into the company s resellers / new accounts to increase the overall revenue spend of the account Maintain a thorough on-going knowledge of New Company products and technology, as well as industry trends. Provide ad hoc reports and performs assigned projects as needed Monitor your specific sectors and keep the Director of Sales and Marketing informed about legal, cultural and economic conditions that might affect the Company s operations in the given market Skills and experience: Candidates will have a proven track record of B2B channel account management and business development of a minimum of 1-2 years in ICT sales The ability to demonstrate strong business acumen is important. Candidates must be financially astute and mathematically capable of understanding how to work our margin percentages, as well as maintaining and developing the profitability of the company. Able to converse with all customers and the people throughout the organisation A flexible working attitude Able to run standard reports as and when required. Full drivers licence Please note: Only candidates with the relevant skills and experience will be contacted regarding this position. If you do not hear back from us within 5 days you have unfortunately been unsuccessful in your application for this position, however we may contact you in the future to discuss other opportunities. Please note: That no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
We are seeking a candidate proficient in producing technical drawings and associated documentation for a dynamic role for an award winning client in a Bid and Design Team based in South East London. Experience in the specification, design, and implementation of Telecommunications/ICT infrastructure and Structured Cabling Systems is advantageous. This full-time position, Monday to Friday from 08:00 to 17:00, offers a competitive salary ranging from 30,000 to 40,000 depending on experience, alongside a comprehensive benefits package. Key Responsibilities: Create and modify structured cabling systems drawings using AutoCAD LT (2024). Generate spreadsheets, technical specifications, and Operation and Maintenance (O&M) Manuals using MS Excel, MS Word, and MS PowerPoint. Ensure accurate and timely production of drawings and documentation, maintaining the drawing register. Assist site-based operations with project planning, control, and delivery from a design perspective. Collaborate effectively with internal Bid and Design Manager and site-based teams. Maintain adherence to company policies and procedures, presenting a professional image at all times. Support operations teams in the field when necessary, including attending design and coordination meetings. Requirements: Full proficiency in AutoCAD LT (2024), MS Excel, MS Word, and MS PowerPoint. Familiarity with database software such as SQL is advantageous. Strong verbal and written communication skills in English, proficiency in other languages desirable. Experience in delivering presentations and writing concise reports. Excellent attention to detail and aesthetics. Ability to work effectively both independently and as part of a team. Knowledge of relevant legislation, including CDM Regulations. Strong time management skills and ability to meet deadlines. Self-motivated with a willingness to travel within the UK as required. Education and Experience: Degrees in relevant technical disciplines are advantageous. Relevant experience may offset academic achievements. Benefits : Competitive salary Holiday pay Pension scheme Opportunities for career progression in a growing business. If you are a dependable, self-confident individual with a passion for technical design and communication, we encourage you to apply for this exciting opportunity.
Apr 18, 2024
Full time
We are seeking a candidate proficient in producing technical drawings and associated documentation for a dynamic role for an award winning client in a Bid and Design Team based in South East London. Experience in the specification, design, and implementation of Telecommunications/ICT infrastructure and Structured Cabling Systems is advantageous. This full-time position, Monday to Friday from 08:00 to 17:00, offers a competitive salary ranging from 30,000 to 40,000 depending on experience, alongside a comprehensive benefits package. Key Responsibilities: Create and modify structured cabling systems drawings using AutoCAD LT (2024). Generate spreadsheets, technical specifications, and Operation and Maintenance (O&M) Manuals using MS Excel, MS Word, and MS PowerPoint. Ensure accurate and timely production of drawings and documentation, maintaining the drawing register. Assist site-based operations with project planning, control, and delivery from a design perspective. Collaborate effectively with internal Bid and Design Manager and site-based teams. Maintain adherence to company policies and procedures, presenting a professional image at all times. Support operations teams in the field when necessary, including attending design and coordination meetings. Requirements: Full proficiency in AutoCAD LT (2024), MS Excel, MS Word, and MS PowerPoint. Familiarity with database software such as SQL is advantageous. Strong verbal and written communication skills in English, proficiency in other languages desirable. Experience in delivering presentations and writing concise reports. Excellent attention to detail and aesthetics. Ability to work effectively both independently and as part of a team. Knowledge of relevant legislation, including CDM Regulations. Strong time management skills and ability to meet deadlines. Self-motivated with a willingness to travel within the UK as required. Education and Experience: Degrees in relevant technical disciplines are advantageous. Relevant experience may offset academic achievements. Benefits : Competitive salary Holiday pay Pension scheme Opportunities for career progression in a growing business. If you are a dependable, self-confident individual with a passion for technical design and communication, we encourage you to apply for this exciting opportunity.
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Senior IT Support Officer Bradford/Hybrid 31,250 + Excellent Benefits Your new company Hays Technology are recruiting a Senior IT Support officer to join a growing and ambitious public sector organisation based in the Bradford area. You will be reporting to the Infrastructure Team Manager. Your new role In your role, you will be working as part of a wider ICT Infrastructure Team to support the business operations through their use of technology, involving preventative maintenance, updates or enhancements, as well as reactive troubleshooting, issue investigation, and implementation of resolutions. You will be providing a second line service to support, resolve, and/or triage any ICT issues and problems You will be supporting the ICT support officer with any issues that are escalated and triage more complex issues that require further escalations, whilst providing this support at numerous sites and offices. You will also be providing support or implement simple changes to local networking configurations or infrastructure. What you'll need to succeed Experience in a 2nd line ICT support role for an organisation utilising Microsoft technology for endpoints, including deployment and ongoing user support Microsoft 365 administration of Microsoft server environments, including MS server operating systems (2016 and 2019) and administration of Exchange and Active Directory Knowledge of basic networking principles and experience managing local area networks and secure corporate Wi-Fi networks Possess excellent verbal and written communication skills Having a driving licence is essential What you'll get in return This exciting position is paying up to 31,250 negotiable on experience and offers an excellent work life balance including: hybrid working, generous annual leave, a public sector employer contribution pension scheme, flexibility, training, and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Structured Cabling Project Manager - London - Start date March 2024 - Permanent role - £40,000 - £55,000 PA (depending on experience) The Role: The ongoing growth and success of our client has created a new opportunity for a Project Manager to deliver a range of diverse Infrastructure Solutions & Services. Reporting to the Project Director, and working within the operations division of the business. The project manager is responsible for building and maintaining a successful, relationship with our clients and will be the principal point of contact for the service and project delivery. Project and service requests vary significantly, ranging from ongoing small works to large scale and major projects, often encompassing one or more of our core services. The ability to add value to our clients by working closely with them, proactively identifying and implementing innovative, high quality solutions is essential. It is expected that you will manage site based engineering teams, with potentially multiple work streams taking place at any one time. This is a strategic role that requires specific skills and qualities in order to conduct the duties as defined in the our client Project Manager role and responsibilities. Fundamental requirements, commercially aware and have significant experience of delivering structured cabling and infrastructure solutions into large enterprise clients with complex requirements. Location is flexible, with the head office based in Canary wharf. Site project based working will be the primary location (subject to project allocation) with regular travel required throughout the UK and overseas when required. Day to day responsibilities: Project Delivery Planning and Monitoring Deliver a high-quality service whilst maintaining profitability targets. Defining a project plan to complete within necessary timescales. Complete Risk and Method Statements. RAMS Maintain and assume responsibility for quality standards. Ensure delivery/implementation staff allocated to the project are appropriately qualified. Maintain responsibility for health and safety on the site and adherence to site and our client standards. Ensuring H & S requirements are clearly communicated and understood by the project team. Manage change control via variations. Protect the Companies interests. Arrange materials and confirm they are correctly ordered and received. Produce any required project documentation and management reports as required. For example - weekly returns uploaded to procore. Understand conditions of PO or Contract i.e. payment schedule, programme of works, labour recording etc. For example clear application dates and review schedules. Financial Manage and maintain the project financial tracker. Manage any project variations by the agreed process. Timely sign-off of works or project for invoicing. Completion of monthly payment application when required in advance of application date. All applications have to be signed off by HW, KO or TM in this order of availability prior to the contractor submission date. Monitor labour and materials to ensure no over spend. Proactively manage (improve) the financial position of the project with a 3% minimum increase from the agreed contract margin. General Requirements Smart appearance Collar to be worn at all times and strictly no trainers unless in the office on Friday without any external meetings. Self-sufficient. Good communication skills verbal and written. Awareness of project methodologies e.g. PRINCE2. Attention to detail. Strong financial awareness. Proficient with Microsoft Office applications. Flexible working in line with project demands may be required. Proven experience in service / project delivery If you are interested and would like a more details job description on the above role, please APPLY! Structured Cabling Project Manager - London - Start date March 2024 - Permanent role - £40,000 - £55,000 PA (depending on experience)
Apr 18, 2024
Full time
Structured Cabling Project Manager - London - Start date March 2024 - Permanent role - £40,000 - £55,000 PA (depending on experience) The Role: The ongoing growth and success of our client has created a new opportunity for a Project Manager to deliver a range of diverse Infrastructure Solutions & Services. Reporting to the Project Director, and working within the operations division of the business. The project manager is responsible for building and maintaining a successful, relationship with our clients and will be the principal point of contact for the service and project delivery. Project and service requests vary significantly, ranging from ongoing small works to large scale and major projects, often encompassing one or more of our core services. The ability to add value to our clients by working closely with them, proactively identifying and implementing innovative, high quality solutions is essential. It is expected that you will manage site based engineering teams, with potentially multiple work streams taking place at any one time. This is a strategic role that requires specific skills and qualities in order to conduct the duties as defined in the our client Project Manager role and responsibilities. Fundamental requirements, commercially aware and have significant experience of delivering structured cabling and infrastructure solutions into large enterprise clients with complex requirements. Location is flexible, with the head office based in Canary wharf. Site project based working will be the primary location (subject to project allocation) with regular travel required throughout the UK and overseas when required. Day to day responsibilities: Project Delivery Planning and Monitoring Deliver a high-quality service whilst maintaining profitability targets. Defining a project plan to complete within necessary timescales. Complete Risk and Method Statements. RAMS Maintain and assume responsibility for quality standards. Ensure delivery/implementation staff allocated to the project are appropriately qualified. Maintain responsibility for health and safety on the site and adherence to site and our client standards. Ensuring H & S requirements are clearly communicated and understood by the project team. Manage change control via variations. Protect the Companies interests. Arrange materials and confirm they are correctly ordered and received. Produce any required project documentation and management reports as required. For example - weekly returns uploaded to procore. Understand conditions of PO or Contract i.e. payment schedule, programme of works, labour recording etc. For example clear application dates and review schedules. Financial Manage and maintain the project financial tracker. Manage any project variations by the agreed process. Timely sign-off of works or project for invoicing. Completion of monthly payment application when required in advance of application date. All applications have to be signed off by HW, KO or TM in this order of availability prior to the contractor submission date. Monitor labour and materials to ensure no over spend. Proactively manage (improve) the financial position of the project with a 3% minimum increase from the agreed contract margin. General Requirements Smart appearance Collar to be worn at all times and strictly no trainers unless in the office on Friday without any external meetings. Self-sufficient. Good communication skills verbal and written. Awareness of project methodologies e.g. PRINCE2. Attention to detail. Strong financial awareness. Proficient with Microsoft Office applications. Flexible working in line with project demands may be required. Proven experience in service / project delivery If you are interested and would like a more details job description on the above role, please APPLY! Structured Cabling Project Manager - London - Start date March 2024 - Permanent role - £40,000 - £55,000 PA (depending on experience)
Job Title: Head of Resident Operations Location: Newham, London Contract Type: 3-month contract, hybrid Salary: 400/day Role Overview: As the Head of Resident Operations, you will play a pivotal role in strategically managing and developing the professional service area. You will ensure that service delivery aligns with professional, and legislative requirements while fostering positive relationships across the organisation. This role requires a proactive approach to planning, implementing continuous improvements, and leading a competent workforce. Key Responsibilities: Strategically manage and develop the resident operations service area Act as the lead operational interface with the wider leadership team Plan and ensure diverse service delivery, maintaining professional standards Provide advice to senior managers, members, and others on relevant issues Lead, motivate, and develop staff to maintain a highly competent workforce Identify, secure, deploy, and manage necessary resources for objectives Prepare and present reports, offering evidence-based recommendations Ensure successful implementation of health and safety legislation Utilise knowledge of Contact Centre operations, CRM, and complaint systems Uphold resident experience standards, policies, and practices Skills and Abilities: Strong leadership and motivation skills in a customer-facing environment Exceptional people management skills, empowering employees Goal-oriented focus with residents in mind Ability to build strong relationships across all levels Experience managing conflicting priorities and diverse workloads Project management experience in a large organisation Proficient in report writing and communications for various audiences Exceptional communicator, able to influence and gain commitment Excellent written and verbal communication skills, effective time management How to Apply: If you possess the skills and experience required for this role and are passionate about making a difference in the lives of residents, we encourage you to apply for this exciting role!
Apr 18, 2024
Contractor
Job Title: Head of Resident Operations Location: Newham, London Contract Type: 3-month contract, hybrid Salary: 400/day Role Overview: As the Head of Resident Operations, you will play a pivotal role in strategically managing and developing the professional service area. You will ensure that service delivery aligns with professional, and legislative requirements while fostering positive relationships across the organisation. This role requires a proactive approach to planning, implementing continuous improvements, and leading a competent workforce. Key Responsibilities: Strategically manage and develop the resident operations service area Act as the lead operational interface with the wider leadership team Plan and ensure diverse service delivery, maintaining professional standards Provide advice to senior managers, members, and others on relevant issues Lead, motivate, and develop staff to maintain a highly competent workforce Identify, secure, deploy, and manage necessary resources for objectives Prepare and present reports, offering evidence-based recommendations Ensure successful implementation of health and safety legislation Utilise knowledge of Contact Centre operations, CRM, and complaint systems Uphold resident experience standards, policies, and practices Skills and Abilities: Strong leadership and motivation skills in a customer-facing environment Exceptional people management skills, empowering employees Goal-oriented focus with residents in mind Ability to build strong relationships across all levels Experience managing conflicting priorities and diverse workloads Project management experience in a large organisation Proficient in report writing and communications for various audiences Exceptional communicator, able to influence and gain commitment Excellent written and verbal communication skills, effective time management How to Apply: If you possess the skills and experience required for this role and are passionate about making a difference in the lives of residents, we encourage you to apply for this exciting role!
This role requires excellent technical skills for design/development of the client's software changes. There are responsibilities for supporting the application running in the live environment. The role involves working as part of a team made up of technical consultants, operational consultants and project managers. The position will be primarily focused on working on the UK MoD account, but there will be opportunities to work on projects for other clients. The core applications are warehouse management systems where minimal downtime is allowed, this therefore requires first class problem solving skills and the ability to work under pressure. A flexible attitude to work is required. Due to the nature of the applications, there may be occasions when support of implementations is required outside standard working hours. There may also be some travel to other Infor offices and clients' sites. The candidate must be willing to work with people from different ethnicity, cultural background and positions in the company. There is a requirement to apply for and obtain UK MoD security clearance for this role. This process that will be initiated by Infor upon acceptance of offer. RESPONSIBILITIES Work as part of a team, consisting of Technical and Functional consultants and Project Manager in an implementation. Able to work well with onshore and offshore consultants. Advising customers on industry best practice supported by the Infor products. Provide technical advice to customers. Issue management and resolution working hand in hand with on/offshore support personnel, international R&D team or local resource. Perform project implementation tasks using Infor project methodologies in accordance with the project goals and business objectives. Willing to continuously develop knowledge on new technology and method, and also keen to develop others in the pursuit of knowledge. Documentation of application changes requested by the client. Technical design of changes requested by the client. Propose solutions to business requirements. Estimate effort for developing/implementing changes. Attend project meetings. Able to resolve complex business application problems, by phone or through personal visit. Man help desk and provide advice/solutions. Provide technical input into project planning. Design/Develop/Test changes. Provide input to design reviews. Monitor application and database as required. May have small projects assigned directly. Assist Project Manager in planning technical elements of a project. Support implementations out of hours and weekends as required by projects REQUIRED SKILLS & EXPERIENCE Good written and spoken English. Bachelor's degree in computer science or a related area or a master's degree. Experienced in working with Warehouse Management Systems and Automation systems in a Warehousing environment. Excellent written communication skills. Documents will be presented and reviewed both internally and by the clients. Informix 4GL. Unix Shell Scripting. Basic Informix DBA skills. SQL and code optimization. Excellent problem solving skills. Good PC skills. Ability to communicate at all levels from project team to senior management from the customer. Experienced in software implementation life cycle.Added advantage: Experience with Dallas Systems WMS /WM2000/ Exceed / SCE / Infor WMS. Previous experience in a consultancy environment would be an advantage Fourjs BDS/Fourjs Genero. Knowledge of programming languages such as C, Java or Python. Basic Red Hat Linux system administration skills. Situated under 100 miles from our main client office in Milton Keynes PERSONAL ATTRIBUTES Strong problem solver with ability to analyze problems and produce steps for investigation or resolution, and able to work with others in the team to achieve the desired outcome. Possess strong sense of responsibility and ownership towards the duties, and able to support others in carrying out their responsibilities. Ability to take the lead, influence and manage situations to ensure that the right solution is agreed and implemented. High degree of attention to detail and able to preempt outcome and introduce measures to reduce risks. Solid communication (written, oral) skills. Ability to communicate at all levels from warehouse operations to senior management. To be able to prioritize work to meet strict deadlines. A self-starter with the ability to work as an individual and collaboratively to ensure team goals are achieved. Flexibility and a genuine desire to learn with keen interest in development of new technologies and methods. Excellent time management skills, and make sure all required administration functions are completed in a timely manner. Strong desire for customer success and deliver quality work. MINIMUM QUALIFICATIONS Relevant experience and/or related degree. Driving License
Apr 17, 2024
Full time
This role requires excellent technical skills for design/development of the client's software changes. There are responsibilities for supporting the application running in the live environment. The role involves working as part of a team made up of technical consultants, operational consultants and project managers. The position will be primarily focused on working on the UK MoD account, but there will be opportunities to work on projects for other clients. The core applications are warehouse management systems where minimal downtime is allowed, this therefore requires first class problem solving skills and the ability to work under pressure. A flexible attitude to work is required. Due to the nature of the applications, there may be occasions when support of implementations is required outside standard working hours. There may also be some travel to other Infor offices and clients' sites. The candidate must be willing to work with people from different ethnicity, cultural background and positions in the company. There is a requirement to apply for and obtain UK MoD security clearance for this role. This process that will be initiated by Infor upon acceptance of offer. RESPONSIBILITIES Work as part of a team, consisting of Technical and Functional consultants and Project Manager in an implementation. Able to work well with onshore and offshore consultants. Advising customers on industry best practice supported by the Infor products. Provide technical advice to customers. Issue management and resolution working hand in hand with on/offshore support personnel, international R&D team or local resource. Perform project implementation tasks using Infor project methodologies in accordance with the project goals and business objectives. Willing to continuously develop knowledge on new technology and method, and also keen to develop others in the pursuit of knowledge. Documentation of application changes requested by the client. Technical design of changes requested by the client. Propose solutions to business requirements. Estimate effort for developing/implementing changes. Attend project meetings. Able to resolve complex business application problems, by phone or through personal visit. Man help desk and provide advice/solutions. Provide technical input into project planning. Design/Develop/Test changes. Provide input to design reviews. Monitor application and database as required. May have small projects assigned directly. Assist Project Manager in planning technical elements of a project. Support implementations out of hours and weekends as required by projects REQUIRED SKILLS & EXPERIENCE Good written and spoken English. Bachelor's degree in computer science or a related area or a master's degree. Experienced in working with Warehouse Management Systems and Automation systems in a Warehousing environment. Excellent written communication skills. Documents will be presented and reviewed both internally and by the clients. Informix 4GL. Unix Shell Scripting. Basic Informix DBA skills. SQL and code optimization. Excellent problem solving skills. Good PC skills. Ability to communicate at all levels from project team to senior management from the customer. Experienced in software implementation life cycle.Added advantage: Experience with Dallas Systems WMS /WM2000/ Exceed / SCE / Infor WMS. Previous experience in a consultancy environment would be an advantage Fourjs BDS/Fourjs Genero. Knowledge of programming languages such as C, Java or Python. Basic Red Hat Linux system administration skills. Situated under 100 miles from our main client office in Milton Keynes PERSONAL ATTRIBUTES Strong problem solver with ability to analyze problems and produce steps for investigation or resolution, and able to work with others in the team to achieve the desired outcome. Possess strong sense of responsibility and ownership towards the duties, and able to support others in carrying out their responsibilities. Ability to take the lead, influence and manage situations to ensure that the right solution is agreed and implemented. High degree of attention to detail and able to preempt outcome and introduce measures to reduce risks. Solid communication (written, oral) skills. Ability to communicate at all levels from warehouse operations to senior management. To be able to prioritize work to meet strict deadlines. A self-starter with the ability to work as an individual and collaboratively to ensure team goals are achieved. Flexibility and a genuine desire to learn with keen interest in development of new technologies and methods. Excellent time management skills, and make sure all required administration functions are completed in a timely manner. Strong desire for customer success and deliver quality work. MINIMUM QUALIFICATIONS Relevant experience and/or related degree. Driving License
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
Apr 17, 2024
Full time
Job Title: Project Manager Location: Newbury (up to 2 days remote working) Salary: Competitive Job Type: Full time, Permanent Start Date: ASAP An exciting opportunity has arisen to join us as a Project Manager. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. About the role: The ideal candidate will build relationships easily, confidently interacting with internal stakeholders (Implementation Engineers, Account Managers) as well as External stakeholders (clients, 3rd party vendors). Strategically engaging with more senior stakeholders. You will be skilled in building a picture of client needs and be passionate about delivering the highest levels of customer service. You will have a good understanding of work breakdown structure as demonstrated by your ability to develop a project plan with added product complexity and multiple phases of implementation. This will include, the deployment of Hospitality solutions, WIFI, Voice, and IT systems such as networks, desktops, servers, and Cloud solutions. You will lead project calls and project kick-off meetings with limited supervision. You will be the first point for escalations and respond to questions in real-time. You will also conduct service reviews and assist with contract renewals. Projects will vary in terms of scale and complexity across a diverse range of SMEs and hospitality clients. You will be a natural problem solver and proactively identify resource challenges, constraints, issues, and risks. This is the perfect role for someone already working as an IT Project Manager/Service Delivery Manager or someone currently working within hospitality with exposure to large-scale projects and keen to consolidate their experience in a dedicated projects role. Responsibilities: Build strong relationships with all clients and vendors First point of contact for several clients, including high-profile hospitality clients Ensure all project activity is managed in line with standard processes and policies Plan, monitor, and manage costs, timelines, and resources for successful delivery Provide accurate reporting and updates to all internal and external stakeholders Ensure issues and risks are effectively managed and take action to resolve them accordingly Ensure all key decisions and actions are captured Manage any project dependencies and impacts across business functions, liaising with other project team members as required Managing SLAs both internally and externally, and ensuring any breaches, failures, or incidents are escalated and managed appropriately. Manage the relevant supplier relationships Manage the transition of the project into BAU Ensure projects are correctly reviewed and closed out with the lessons learned captured, documented, and shared Ensure the project team is communicated with and fully informed at all times. Take ownership of client escalations, liaising with both internal teams and vendors where necessary Conduct service reviews and assist with contract renewals Experience: Project Management experience or exposure to projects within hospitality Experience in delivering IT projects would be advantageous Experience in the hospitality industry would be advantageous but not essential Proven ability to understand a client's business environment and motivation and translate this to affect A good all-round knowledge of IT principles Personal Attributes: Friendly and professional Commercially astute Understands key financials Excited about tech and able to convert this in a way that engages stakeholders Recognises the importance of frequent and clear communications Feel that every day is a day of learning and knowledge Disciplined, with the ability to priortise and execute tasks under pressure Harnesses pressure to deliver results Full UK driving licence & access to a vehicle as some projects will require you to work from client sites. Why join us? We make work life balance a normal, not a benefit A fun and productive place to work Workplace Pension Comprehensive in-house and external training offered Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Please click on the APPLY button to send your CV for this role. Candidates with experience of: Project Management, Project Administrator, Service Delivery Coordinator, Operations Coordinator, Project Manager, Project Controller, Project Supervisor may also be considered for this role.
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 16, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Job Title: Logistics Project Manager - 12 month FTC Location: Wolverhampton Salary: 70,000 + package We are partnered with a fast-growing Retailer that are moving their warehouse to the West Midlands. This person will be tasked with ensuring the centralisation of the warehouse operations comes in on time and within budget. You will need to manage many project/programme workstreams with support from an administrative team. Main Duties and Accountabilities Development of the approach for delivery of the programme engaging with workstream and functional leads across multiple departments Report on project success criteria results, metrics, test, and deployment management activities Prepare estimates and detailed project plan for all phases of the project Manage the day-to-day project activities and resources and chairs the project management team meetings Provide status reporting regarding project milestones, deliverable, dependencies, risks, and issues, communicating across leadership Manage project scope and changes Develop comprehensive project plans that include scope, objectives, schedules, and resource allocation. Identify project resource needs, allocate resources, and ensure that team members understand their roles and responsibilities. Liaise with and co-ordinate colleagues across the organisation to ensure successful delivery of agreed workstreams Monitor project budgets, track expenses, and report on financial status to ensure project stays within budget Manage 3rd party providers and partners, to ensure they deliver on time, within budget and meet project requirements. Maintain and manage project RAID logs Provide regular communication of project status, ensuring project milestones and stage gates/checkpoints are defined and met Lead, motivate, and manage project teams, promoting a collaborative and productive work environment and working independently if required. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
Apr 16, 2024
Contractor
Job Title: Logistics Project Manager - 12 month FTC Location: Wolverhampton Salary: 70,000 + package We are partnered with a fast-growing Retailer that are moving their warehouse to the West Midlands. This person will be tasked with ensuring the centralisation of the warehouse operations comes in on time and within budget. You will need to manage many project/programme workstreams with support from an administrative team. Main Duties and Accountabilities Development of the approach for delivery of the programme engaging with workstream and functional leads across multiple departments Report on project success criteria results, metrics, test, and deployment management activities Prepare estimates and detailed project plan for all phases of the project Manage the day-to-day project activities and resources and chairs the project management team meetings Provide status reporting regarding project milestones, deliverable, dependencies, risks, and issues, communicating across leadership Manage project scope and changes Develop comprehensive project plans that include scope, objectives, schedules, and resource allocation. Identify project resource needs, allocate resources, and ensure that team members understand their roles and responsibilities. Liaise with and co-ordinate colleagues across the organisation to ensure successful delivery of agreed workstreams Monitor project budgets, track expenses, and report on financial status to ensure project stays within budget Manage 3rd party providers and partners, to ensure they deliver on time, within budget and meet project requirements. Maintain and manage project RAID logs Provide regular communication of project status, ensuring project milestones and stage gates/checkpoints are defined and met Lead, motivate, and manage project teams, promoting a collaborative and productive work environment and working independently if required. Processing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role.
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 16, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
Apr 16, 2024
Full time
About Us We're an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we've been finding better, more sustainable ways to solve complex technology problems for some of the world's leading organisations and delivered solutions that millions of people use every day. In the last 30 years we won several awards, including a prestigious Queen's Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach. Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery. We want to continue to grow our team with people just like you! About the Role We're looking for software architects with broad technical knowledge, full life-cycle project experience and excellent communication skills to bridge the gap between client and engineering teams. How should our application architecture change and what supporting infrastructure do I need as we migrate to the Cloud? How do we maintain conceptual integrity of our product design as it rapidly evolves? How can we quickly deliver the robust legacy system interfaces needed by our Agile development teams? What do I need to do to integrate data science models into our production business processes and unlock the value of our data? These are the types of questions that you'll be asked by our clients, your colleagues and yourself at BJSS. BJSS has developed some of the most demanding systems around using the latest technologies and techniques - from the messaging hub that integrates the whole of the NHS, to an application that uses a leading-edge AWS technology stack to underpin a great UX visualising the flightpaths of every plane in the world - as well as analysing huge quantities of data to improve fuel efficiency, reducing costs and environmental impact. Our architects have always been at the centre of our engagements, managing technical risk and creating real business value. About You As one of our Architects, you will use your broad technical knowledge, full lifecycle project experience and excellent communication skills to bridge the gap between client and internal delivery managers, enterprise architects, operations teams, UX consultants and developers. You'll be comfortable evaluating a new Open Source technology in a rapid technical spike, presenting to a CIO on a package selection, or working with a technical tester and a support desk engineer to debug a time-critical P1 issue. As a technical authority, you lead by example and inspire delivery teams to create great software products that demonstrate the art of the possible. You mentor developers to ensure they see the wider picture and meet our exacting standards, while acknowledging the deep experience they bring from spending hours a day working on a codebase. You have energy and a pragmatic, delivery-focused attitude that wins the respect of those around you and makes you a trusted technical advisor. You're willing to be hands-on when you need to be. You balance innovation and intellectual rigour with realism. You love technology and want to keep on learning. You're genuinely interested in understanding the challenges your users face and how you can help them. Some of the Perks Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more) Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other Life Assurance (4 x annual salary) 25 days annual leave plus bank holidays Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands An industry-leading referral scheme with no limits on the number of referrals Flexible holiday buy/sell option Electric vehicle scheme Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O'Reilly Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech You will become part of a squad with people from different areas within the business who will help you grow at BJSS We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers GymFlex gym membership programme
About the job At Hopper, we're on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world's fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. The vision of the payments team is to provide a magical and frictionless payment experience to our customers. We will do this by supporting all the major payment methods ('unlocking choice'), optimizing our payment stack ('frictionless payments'), and unifying and powering all payments flows at Hopper (Flights, Hotels, Homes, Rental Cars, Attractions & more) as well as our Hopper Cloud offering (Whitelabel solution). Our long term vision is to remove any financial barriers to travel and truly make travel accessible to everyone. It's cheaper, better and easier to purchase travel with Hopper! In this role, you'll be working alongside a team of talented engineers and partner with product, design, and data science to prioritize, estimate, and implement new product features in an Agile environment. What would your day-to-day look like: Ship your first code in days, iterating on features in an Agile manner leveraging Scala and technologies like Spanner, pub/sub, GCP Big Query Build robust and performant infrastructure that supports millions of dollars of revenue Make important architectural decisions about core backend systems Coach and mentor developers at various stages of their career. Collaborate with a diverse group of people, giving and receiving feedback for growth Execute on big opportunities, helping Hopper rise to the top of the travel industry An ideal candidate has: 8+ years experience thriving in backend engineering positions and delivering user experiences at scale A strong understanding of distributed systems and how architectural decisions affect performance and maintainability A strong understanding of site reliability and operations A passionate focus on quality, writing testable code that performs and scales Close collaboration with software engineers (backend and mobile), product managers, data scientists, and designers to deliver rapid value to end-users Nice to have: Backend experience with Scala, Google Cloud, Kubernetes Experience developing B2B products with millions of MAU Experience in the Payments domain Perks of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity Monthly cash allowance to cover gym membership (100€) or telework (50€) Hopper covers the cost of employee premiums for private medical and dental coverage via Cigna. Coverage includes: primary medical assistance, dental care, nursing care, specialties, hospitalisation, maternity, preventative medicine and ambulatory services, and is available to extend to dependents. Hopper also offers private life and accident coverage via Surne. Unlimited PTO Puzl coworking All Access Pass OR Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands. Through HTS , our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more. Here are just a few stats that demonstrate the company's recent growth: Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace. Come take off with us!
Apr 16, 2024
Full time
About the job At Hopper, we're on a mission to build the most customer-centric travel company on earth. We are leveraging the power that comes from combining massive amounts of data and machine learning to build the world's fastest-growing mobile first travel marketplace - one that enables our customers to save money and travel better. The vision of the payments team is to provide a magical and frictionless payment experience to our customers. We will do this by supporting all the major payment methods ('unlocking choice'), optimizing our payment stack ('frictionless payments'), and unifying and powering all payments flows at Hopper (Flights, Hotels, Homes, Rental Cars, Attractions & more) as well as our Hopper Cloud offering (Whitelabel solution). Our long term vision is to remove any financial barriers to travel and truly make travel accessible to everyone. It's cheaper, better and easier to purchase travel with Hopper! In this role, you'll be working alongside a team of talented engineers and partner with product, design, and data science to prioritize, estimate, and implement new product features in an Agile environment. What would your day-to-day look like: Ship your first code in days, iterating on features in an Agile manner leveraging Scala and technologies like Spanner, pub/sub, GCP Big Query Build robust and performant infrastructure that supports millions of dollars of revenue Make important architectural decisions about core backend systems Coach and mentor developers at various stages of their career. Collaborate with a diverse group of people, giving and receiving feedback for growth Execute on big opportunities, helping Hopper rise to the top of the travel industry An ideal candidate has: 8+ years experience thriving in backend engineering positions and delivering user experiences at scale A strong understanding of distributed systems and how architectural decisions affect performance and maintainability A strong understanding of site reliability and operations A passionate focus on quality, writing testable code that performs and scales Close collaboration with software engineers (backend and mobile), product managers, data scientists, and designers to deliver rapid value to end-users Nice to have: Backend experience with Scala, Google Cloud, Kubernetes Experience developing B2B products with millions of MAU Experience in the Payments domain Perks of working with us: Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity Monthly cash allowance to cover gym membership (100€) or telework (50€) Hopper covers the cost of employee premiums for private medical and dental coverage via Cigna. Coverage includes: primary medical assistance, dental care, nursing care, specialties, hospitalisation, maternity, preventative medicine and ambulatory services, and is available to extend to dependents. Hopper also offers private life and accident coverage via Surne. Unlimited PTO Puzl coworking All Access Pass OR Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact More about Hopper At Hopper, we are on a mission to become the leading travel platform globally - powering Hopper's mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions - helping people travel better and save more on their trips. The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. Ranked the third largest online travel agency in North America, the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials. While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a global travel agency and travel fintech provider that powers some of the world's largest brands. Through HTS , our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada and many more. Here are just a few stats that demonstrate the company's recent growth: Hopper sells billion worth of travel and travel fintech every year. In 2023, over 1.3 billion trips were planned through the Hopper app and our HTS partnerships. Our fintech products - including Price Freeze, Flexibility for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions. Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel. Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 50% of the business. Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper's fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines with many more in the pipeline. Featured in Apple's Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Company's Most Innovative Companies, Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the largest online travel agency in North America and 70% of our app customers are Gen-Z and millennials travelers. Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. Hopper is primed to continue its acceleration as the world's fastest-growing mobile-first travel marketplace. Come take off with us!
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Apr 16, 2024
Full time
Role: Senior Project Manager Salary: £40k-£45k plus £5k car allowance Job Status: Permanent/Full-Time Location: Birmingham and surrounding areas, and up to Manchester. Being centrally based would be ideal Vacancy Reference: VR/05118 Role Description: Bridge Recruitment are currently networking for a Senior Project Manager to join the Team of one of our clients, a Soft facilities service provider supporting customers nationally. They are committed to the health and wellbeing of their employees and always strive to invest in the latest technology in order to provide a best-in-class service to their clients. As Senior Project Manager, you will be responsible for coordinating teams of technicians to deliver the required level of service to customers. You will work closely with Operations, Helpdesk and Commercial teams to assess jobs and ensure the correct skills and tools are in place throughout the project. The ideal Senior Project Manager will have proven experience in the FM cleaning sector, will be flexible to support the needs of the business and will be highly customer focused. Responsibilities: Pre organisation project ensuring right equipment and tools are on site as part of commencement Start project team on day one of project ensuring full specifications is debriefed to lead, all project team are debriefed and RAMS are fully read and signed by all Attend clients sites to assess and estimate costs for delivering a project with timelines Meet and update customers on the progress of all works agree date of meeting prior to project commencing Identify solutions to reduce time and cost in all areas such as equipment hire and labour Monitor productivity levels of labour on jobs and ensure that it meets the planning schedule Be competent at working with Excel and planning tools to monitor progress of projects Ensure that the Health & Safety requirements are implemented and adhered to by all staff Check all jobs have correct information on Jobwatch (CRM) prior to commencement of work Liaise with Helpdesk/Commercial to ensure project is completed correctly prior to invoicing Check all staff have the appropriate PPE and that risk assessments have been read in full Requirements: Previous experience in the FM cleaning sector is desirable Good understanding on pricing jobs in the specialist cleaning industry Held senior technician/supervisory roles in the service industry Ability to establish and maintain good client relationships, both internally and externally Understands and agreeable to work different hours/shifts to include nights/weekends Excellent communication skills (verbal and written) Highly customer focused and always looking to deliver a high quality of service for clients Capable of delegating duties and tasks to other staff and monitoring performance Flexible and able to react quickly to the needs of the customer and the company Ability to deliver quality results under pressure and prioritise work Competence in Microsoft Office products especially Outlook, Word and Excel Excellent time management skills and ability to prioritise a demanding workload Ability to hold employee and client information in the strictest confidence Certification in IPAF/PASMA and CSCS Qualifications in Health and Safety such as IOSH desirable but not essential Competent level of maths and English qualification
Do you have a passion for technology and strong leadership skills that can drive success within a data centre? We are thrilled to be working with our renowned cloud technology client who is currently looking for a Data Centre Manager to inspire their team in Edinburgh. What you will get in your new role Attractive starting salary of 50,000 - 60,000 per annum 33 days of annual leaving including public/bank holidays Your birthday off Enhanced company pension Private healthcare Free breakfast and snacks Wellbeing programme Free on-site parking Exciting team socials and events Career progression opportunities Your new employer Our client is an industry leader in hybrid cloud and IT infrastructure solutions, providing reliable and secure systems for businesses in the UK and beyond. Celebrating nearly 30 years in business, this well-established client has built trust and meaningful partnerships with many businesses to help contribute to business growth, via their innovative and safe solutions. Responsibilities within your new role As the Data Centre Manager, it's crucial to exemplify the company's values and behaviours while overseeing your team. Ensuring strict adherence to health and safety protocols is paramount for site operations. You'll be responsible for managing all maintenance procedures and contracts, both internally and with specialised subcontractors. Coordination of team resources, scheduling, and management falls within your purview. Providing recommendations for site budget proposals in alignment with established procedures is also part of your role. Driving energy efficiency within the data centre halls, particularly in optimising cooling through containment, is essential. Adhering to service management processes, including handling major incidents, change, and problem management, is critical. Additionally, you'll be tasked with hosting client tours onsite alongside sales colleagues, catering to both new and existing clients. Your experience, qualifications and personality The candidate must possess a deep understanding of industry best practices in data centre services, demonstrating expertise in technical aspects of data centre infrastructure. Familiarity with the UK regulatory framework, especially regarding health and safety legislation in the data centre sector, is essential. Knowledge of ISO 27001, 14000, and PCI standards is required. Effective communication skills are a must, along with demonstrated strong leadership qualities. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
Apr 16, 2024
Full time
Do you have a passion for technology and strong leadership skills that can drive success within a data centre? We are thrilled to be working with our renowned cloud technology client who is currently looking for a Data Centre Manager to inspire their team in Edinburgh. What you will get in your new role Attractive starting salary of 50,000 - 60,000 per annum 33 days of annual leaving including public/bank holidays Your birthday off Enhanced company pension Private healthcare Free breakfast and snacks Wellbeing programme Free on-site parking Exciting team socials and events Career progression opportunities Your new employer Our client is an industry leader in hybrid cloud and IT infrastructure solutions, providing reliable and secure systems for businesses in the UK and beyond. Celebrating nearly 30 years in business, this well-established client has built trust and meaningful partnerships with many businesses to help contribute to business growth, via their innovative and safe solutions. Responsibilities within your new role As the Data Centre Manager, it's crucial to exemplify the company's values and behaviours while overseeing your team. Ensuring strict adherence to health and safety protocols is paramount for site operations. You'll be responsible for managing all maintenance procedures and contracts, both internally and with specialised subcontractors. Coordination of team resources, scheduling, and management falls within your purview. Providing recommendations for site budget proposals in alignment with established procedures is also part of your role. Driving energy efficiency within the data centre halls, particularly in optimising cooling through containment, is essential. Adhering to service management processes, including handling major incidents, change, and problem management, is critical. Additionally, you'll be tasked with hosting client tours onsite alongside sales colleagues, catering to both new and existing clients. Your experience, qualifications and personality The candidate must possess a deep understanding of industry best practices in data centre services, demonstrating expertise in technical aspects of data centre infrastructure. Familiarity with the UK regulatory framework, especially regarding health and safety legislation in the data centre sector, is essential. Knowledge of ISO 27001, 14000, and PCI standards is required. Effective communication skills are a must, along with demonstrated strong leadership qualities. Apply now! Please send us an up-to-date copy of your CV, by clicking the Apply button. This position is only available to applicants who have immediate Right to Work in the UK and you will be required to provide evidence of such upon request. Also required are up-to-date contact details for at least 2 references. Stafffinders are operating as an Employment Agency for permanent positions and as an Employment Business for temporary positions.
We are looking for a Data Performance and Systems Coordinator to join our Housing Team. You will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. The role is countywide and based in Great Wenham, Suffolk. You will join us on a full time, permanent (37 hours per week) . You will earn a competitive salary of £34,834 - £41,418 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered Your Data Performance and Systems Coordinator role: Reporting to the Housing Transformation Manager and additionally to the Head of Operations you will ensure high-quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business-specific requirements are met. You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies. Additionally, you will maintain, upgrade and manage, systems, software, hardware and networks. The position is based at our Great Wenham Operational Hub, however some visits to our head office in Ipswich, will be a requirement of the job. What we're looking for in our Data Performance and Systems Coordinator: You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience. Data and Performance go beyond reporting what has happened, you will be passionate about putting performance information into context, generating insights that will drive improvements. We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided. You will deliver data products which ultimately support operational colleagues to deliver better services for our residents. Benefits you'll receive as our Data Performance and Systems Coordinator: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 11pm, 6 May 2024. If you think you have what it takes to be successful in this Data Performance and Systems Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Apr 16, 2024
Full time
We are looking for a Data Performance and Systems Coordinator to join our Housing Team. You will share our values , commitment, and motivation to make a difference for our residents, clients, and communities. The role is countywide and based in Great Wenham, Suffolk. You will join us on a full time, permanent (37 hours per week) . You will earn a competitive salary of £34,834 - £41,418 per annum (pro rata for part time) Full time, part time and job share opportunities will be considered Your Data Performance and Systems Coordinator role: Reporting to the Housing Transformation Manager and additionally to the Head of Operations you will ensure high-quality performance information is available across Housing Operations and the DLO and that relevant regulatory and business-specific requirements are met. You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies. Additionally, you will maintain, upgrade and manage, systems, software, hardware and networks. The position is based at our Great Wenham Operational Hub, however some visits to our head office in Ipswich, will be a requirement of the job. What we're looking for in our Data Performance and Systems Coordinator: You should have a relevant Qualification at NVQ/HNC/degree or Equivalent knowledge gained through experience. Data and Performance go beyond reporting what has happened, you will be passionate about putting performance information into context, generating insights that will drive improvements. We require someone with a high level of skill in creating and interpreting data and performance analysis. This role is integral to developing our Housing Operations and DLO's (direct labour organisation) insight offer and delivering a more sophisticated analysis of the services being provided. You will deliver data products which ultimately support operational colleagues to deliver better services for our residents. Benefits you'll receive as our Data Performance and Systems Coordinator: Great opportunities for learning and development. Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years service, plus bank holidays). Competitive Local Government Pension Scheme. Wellbeing Support Program. Employee Assist Program. Health Care Options. About us Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk. We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two National Landscapes within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK. Our ways of working Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with. We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents. Closing date: 11pm, 6 May 2024. If you think you have what it takes to be successful in this Data Performance and Systems Coordinator role, even if you don t meet all the requirements, please apply. We would appreciate the opportunity to consider your application. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.