Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
May 09, 2022
Full time
Overview: We are looking for an ambitious and energetic Business Development Manager in order to grow our UK Business by promoting our (SaaS) products to generate sales.
Location: Remote with travel to clients locations and in person meetings (if required)
Hours: 40 Hours a week, Flexible schedule
Reporting to : Chief Operation Officer
Number of Positions: 4
This is a permanent, full-time position with a competitive salary and high OTE potential (details below)
Employer Profile:
Osmosys is a client centric IT services company that focuses on delivering innovative and tangible solutions that add value to our clients’ business. Established in 2004, Osmosys has supported a wide variety of Clients globally. As a Microsoft Gold Partner and with 125+ skilled employees, we pride ourselves on offering exceptional consultancy and customer service to ensure that we scope and design solutions that will add tangible benefits to our clients’ business both in the short and long-term.
Working with our Business Partners, we have expanded into new countries and regions around the world, delivering solutions for a variety of real world and business challenges.
We are now looking to expand our presence in the UK and are looking for a Sales and Business Development professional to join our team.
Job Purpose:
With a chance to join a company experiencing Phenomenal Growth and Success, the BDM will focus on selling our software solutions and ensure prospects are aware of the USPs, added value and benefits of choosing Osmosys.
The focus will be to sell our mobile/SaaS-based product, www.incidentreporter365.com and it’s variants across various industries, including, but not limited to, warehouses, packaging, food, property management, recycling, manufacturing, social care in the UK market.
Key Responsibilities:
Responsible for the end-to-end sales process, from prospecting and giving demonstrations to negotiating and closing with a focus on, but not limited to:
This is a new business hunting role. There are no account management duties for this role
Helping to progress deals through the sales pipeline to closure
Setting up and running sales campaigns to target prospects
Working with marketing to create or update relevant content assets as needed
Keeping records of subscriptions to help with billing, invoicing and renewals
Researching specific target markets, verticals and companies to identify prospects
Achieving goals and revenue targets, with the vision to see growth opportunities
Limited travel to meet prospects, although mainly video calling in the current environment
Work with offering managers to expand the brand/product into new markets
Form strong relationships with key customers, and Identify areas of growth for SaaS and assigned products sets
Prepare and promote sales briefings and presentations for SaaS and assigned products
Attending conferences, meetings, and industry events to showcase our products
Support NPI launches relevant to our product offerings
Maintain a close and regular view of market conditions for the brand/product
Any other reasonable duties that may be required.
Essential Candidate Requirements:
Experience in product selling, marketing, or related fields
Strong selling skills with a high level of personal belief and passion
Good planning, organizational and problem-solving skills
Ability to work under pressure and against tight timelines
Ability to flourish with minimal guidance, be proactive and handle uncertainties
Ability to leverage digital marketing channels to increase product awareness
Timely production of regular and ad hoc sales reports, keeping up to date with market changes, developments, new products and competitor awareness
Completion of customer activities and the updating of sales pipeline using the Osmosys CRM system
Experience of and gravitas consistent with selling to decision makers
Experience and knowledge in working with software solutions, added value services, managed services with a consultative approach
Must be highly organised and able to manage multiple projects at once
Candidate must have strong presentation and writing skills in addition to ideally having technical knowledge
Must have knowledge of Microsoft Word, Excel, and PowerPoint, CRM systems and Sales order processes
Able to build relationships, understand client needs and provide a solution
Can provide a detailed overview of targets hit, achievements, KPIs and breakdown of responsibilities
Desired Skills, Experience & Qualifications:
Business development experience with remote working capabilities
A degree in a relevant field is preferred but not essential
The ability to work in a fast-paced environment where flexibility is essential
Enjoys taking the initiative while seeking advice and support where appropriate
Must be a self-starter, with a genuine drive to achieve/exceed targets and expectations
Actively seeks out continuous self-development, broadening knowledge and experience
Experience within Health and Safety and/or Manufacturing environments is an added bonus
We Offer:
We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
A culture that fosters inclusion, diversity and innovation
Company Laptop and Phone
If this is your dream role, then we'd love to hear from you.
Compensation Structure:
This role comes with a competitive basic annual salary in the range of £ 32000 – £ 45000 (depending on experience).
Additional pay: Attractive, uncapped commission structure designed to deliver on-target earnings (OTE)
Bonus scheme
Commission pay (uncapped)
Performance bonus
Yearly bonus
Commission details will be shared during the interview process
Benefits:
Other benefits include:
Four weeks' annual leave (plus bank holidays)
Company pension
Flexible schedule
Referral programme
.
Communications and Campaigns Officer Communications and Campaigns Job Type : Fixed Term 1 Year Contract Location: Ealing Salary: £49,083 - £51,093 per annum The Role The Council's communications team is undergoing some exciting changes. They are looking for people to help us lead this change. They're looking for 2 Communications and Campaigns Officers who are passionate about their work and have a track record in delivering high quality and truly engaging campaign content. This is a unique opportunity to help present and influence the council's voice and presence through content tailored to a variety of channels and audiences to support the delivery of Ealing Council's Council Plan. One role is to support the council's active travel programme following an unprecedented investment of £28million, and the other is to help promote the decent living incomes agenda - publicising jobs, learning, and skills opportunities and achievements, and informing residents about the council's exciting economic regen plans. Key Responsibilities Deliver first class communications campaigns and activities which reinforce the council's organisational narrative, and ensures that residents, businesses, partners, and other stakeholders are fully informed about the council, its priorities, its services, and its values. Support staff across the organisation and councillors to protect and enhance the reputation of the council, explaining council policy and decision-making accessibly to a wide range of diverse communities and audiences. Working closely with colleagues in the wider communications service, design and deliver strategic communications campaigns that are strategically aligned to the council's policy priorities and services which support the aims of the Council Plan; and which are shaped by audience and community insight and are properly evaluated. Successfully pitch campaigns alongside the Assistant Director for Communications and Public Relations and Communications and Campaigns Managers to Cabinet councillors and Strategic Directors / DMTs to gain feedback and buy-in and ensure all communications and campaigns are delivered on time, to budget and to the client's satisfaction. Regularly evaluate and report on outcomes to the Communications and Campaigns Manager and provide content for progress presentations to councillors and Strategic Directors demonstrating how campaigns are helping the council to meet its strategic objectives. Develop strong working relationships with colleagues across the organisation when planning and delivering communications campaigns and strategies. Working closely with colleagues in the wider communications service, provide a reactive communications and public relations service for the organisation providing advice and guidance to colleagues and councillors on how best to use the communications functions (ie media) and make recommendations on strategic communications on difficult / sensitive and crisis issues that affect the reputation of the council. Write and edit high-quality, accessible and engaging copy within tight deadlines for a wide range of audiences and mediums / channels / platforms (e.g. posters, fliers, letters, speeches, web copy) Create or commission high quality content and communication assets, ensuring that all council communications content and assets are inclusive, accessible and demonstrate cultural awareness of the diverse communities who live and work in the borough. Through targeted work, use communications and engagement activity to help tackle inequalities. Work collaboratively and promote and communicate the work of the Communications Team and its projects internally and externally, sharing ideas and best practice. Manage workload and priorities effectively, ensuring work programmes are updated frequently to enable an effective agile work model and update the Communications Grid and or other planning tool. Skills and Qualifications An understanding of the issues facing local government, including an understanding of the law as it applies to local government communications. Ability to draft and deliver creative, accessible, and holistic communications campaigns working to the OASIS campaign model. Well developed IT and digital skills; Microsoft Office, content management systems, Sharepoint and packages such as Adobe as well as an understanding of publishing content (print and web), digital media, social media and video production. Ability to be outcome focused in all campaign work working with colleagues across the council to build in effective evaluation techniques and tools. Excellent communications skills, both oral and in writing, including presentation skills with an eye for detail, for writing and producing creative content, excellent copywriting and editorial skills. Excellent inter-personal skills with the ability to form and maintain productive, professional working relationships and the ability to influence a diverse range of individuals, groups and external partners. Ability to work to the highest standards, demonstrating resilience to pressure and always retaining professionalism. Ability work with minimum supervision and with good initiative. If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.
May 05, 2024
Full time
Communications and Campaigns Officer Communications and Campaigns Job Type : Fixed Term 1 Year Contract Location: Ealing Salary: £49,083 - £51,093 per annum The Role The Council's communications team is undergoing some exciting changes. They are looking for people to help us lead this change. They're looking for 2 Communications and Campaigns Officers who are passionate about their work and have a track record in delivering high quality and truly engaging campaign content. This is a unique opportunity to help present and influence the council's voice and presence through content tailored to a variety of channels and audiences to support the delivery of Ealing Council's Council Plan. One role is to support the council's active travel programme following an unprecedented investment of £28million, and the other is to help promote the decent living incomes agenda - publicising jobs, learning, and skills opportunities and achievements, and informing residents about the council's exciting economic regen plans. Key Responsibilities Deliver first class communications campaigns and activities which reinforce the council's organisational narrative, and ensures that residents, businesses, partners, and other stakeholders are fully informed about the council, its priorities, its services, and its values. Support staff across the organisation and councillors to protect and enhance the reputation of the council, explaining council policy and decision-making accessibly to a wide range of diverse communities and audiences. Working closely with colleagues in the wider communications service, design and deliver strategic communications campaigns that are strategically aligned to the council's policy priorities and services which support the aims of the Council Plan; and which are shaped by audience and community insight and are properly evaluated. Successfully pitch campaigns alongside the Assistant Director for Communications and Public Relations and Communications and Campaigns Managers to Cabinet councillors and Strategic Directors / DMTs to gain feedback and buy-in and ensure all communications and campaigns are delivered on time, to budget and to the client's satisfaction. Regularly evaluate and report on outcomes to the Communications and Campaigns Manager and provide content for progress presentations to councillors and Strategic Directors demonstrating how campaigns are helping the council to meet its strategic objectives. Develop strong working relationships with colleagues across the organisation when planning and delivering communications campaigns and strategies. Working closely with colleagues in the wider communications service, provide a reactive communications and public relations service for the organisation providing advice and guidance to colleagues and councillors on how best to use the communications functions (ie media) and make recommendations on strategic communications on difficult / sensitive and crisis issues that affect the reputation of the council. Write and edit high-quality, accessible and engaging copy within tight deadlines for a wide range of audiences and mediums / channels / platforms (e.g. posters, fliers, letters, speeches, web copy) Create or commission high quality content and communication assets, ensuring that all council communications content and assets are inclusive, accessible and demonstrate cultural awareness of the diverse communities who live and work in the borough. Through targeted work, use communications and engagement activity to help tackle inequalities. Work collaboratively and promote and communicate the work of the Communications Team and its projects internally and externally, sharing ideas and best practice. Manage workload and priorities effectively, ensuring work programmes are updated frequently to enable an effective agile work model and update the Communications Grid and or other planning tool. Skills and Qualifications An understanding of the issues facing local government, including an understanding of the law as it applies to local government communications. Ability to draft and deliver creative, accessible, and holistic communications campaigns working to the OASIS campaign model. Well developed IT and digital skills; Microsoft Office, content management systems, Sharepoint and packages such as Adobe as well as an understanding of publishing content (print and web), digital media, social media and video production. Ability to be outcome focused in all campaign work working with colleagues across the council to build in effective evaluation techniques and tools. Excellent communications skills, both oral and in writing, including presentation skills with an eye for detail, for writing and producing creative content, excellent copywriting and editorial skills. Excellent inter-personal skills with the ability to form and maintain productive, professional working relationships and the ability to influence a diverse range of individuals, groups and external partners. Ability to work to the highest standards, demonstrating resilience to pressure and always retaining professionalism. Ability work with minimum supervision and with good initiative. If you feel you are a suitable candidate and would like to work for this reputable council, please click apply to be redirected to their website where you can complete your application.
Salary: £51,029 Grade: 8 Location: Union Street Contract type: 6-month fixed term contract / secondment Team: Economic Development and Programmes Unit Directorate: Good Growth About the role We are looking for a Senior Communications and Engagement Officer to join the Economic Development & Programmes Unit. The role will involve leading and implementing the delivery of stakeholder engagement, communications and marketing activity as currently set out in the Unit's communications strategy. The role will work closely and collaboratively across the Unit's 'comms champions' function for each team: Economic Strategy & Innovation - help promote Challenge LDN innovation challenges and provide comms support for economic strategy and policy workstreams. The post holder will be based in this team. Business Engagement - support team with Deputy Mayor for Business engagement activity and social media content, as well as identifying opportunities to collaborate with other activity across the Unit. Economic Fairness - support team with promoting the Mayor's Good Work Standard and produce engaging content that showcases the benefits for employers. London Anchor Institutions' Network - play a supporting role for the Anchors' Senior Communications and Events Officer. UKSPF Programmes - this team is currently delivering UK Shared Prosperity Fund business support projects across London. The post holder will work with the team to produce a UKSPF business support comms plan and occasionally liaise with London & Partners on Grow London Local comms activity. The role holder will coordinate regularly with the Economy press team on upcoming activity, alongside the Digital team to update the Unit's Business & Economy section on london.gov. The work is fast moving, strategic, and varied. Skills, knowledge and experience Technical requirements/experience/qualifications 1. Experience of stakeholder engagement, communications and marketing activities to a business audience. This includes producing content for a variety of digital and social channels. 2. Evidence of success in undertaking project-based work and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Specifically in areas which require building and managing relationships. 3. Experience of managing delivery partners to achieve specified outputs. 4. Experience of managing internal and external stakeholder arrangements to achieve positive outcomes for the organisation. Competencies Communicating and Influencing (level 3) is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Planning and Organising (level 3) is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and Managing Relationships (level 2) is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goal . Problem Solving (level 2) is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Organisational Awareness (level 2) is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
May 05, 2024
Contractor
Salary: £51,029 Grade: 8 Location: Union Street Contract type: 6-month fixed term contract / secondment Team: Economic Development and Programmes Unit Directorate: Good Growth About the role We are looking for a Senior Communications and Engagement Officer to join the Economic Development & Programmes Unit. The role will involve leading and implementing the delivery of stakeholder engagement, communications and marketing activity as currently set out in the Unit's communications strategy. The role will work closely and collaboratively across the Unit's 'comms champions' function for each team: Economic Strategy & Innovation - help promote Challenge LDN innovation challenges and provide comms support for economic strategy and policy workstreams. The post holder will be based in this team. Business Engagement - support team with Deputy Mayor for Business engagement activity and social media content, as well as identifying opportunities to collaborate with other activity across the Unit. Economic Fairness - support team with promoting the Mayor's Good Work Standard and produce engaging content that showcases the benefits for employers. London Anchor Institutions' Network - play a supporting role for the Anchors' Senior Communications and Events Officer. UKSPF Programmes - this team is currently delivering UK Shared Prosperity Fund business support projects across London. The post holder will work with the team to produce a UKSPF business support comms plan and occasionally liaise with London & Partners on Grow London Local comms activity. The role holder will coordinate regularly with the Economy press team on upcoming activity, alongside the Digital team to update the Unit's Business & Economy section on london.gov. The work is fast moving, strategic, and varied. Skills, knowledge and experience Technical requirements/experience/qualifications 1. Experience of stakeholder engagement, communications and marketing activities to a business audience. This includes producing content for a variety of digital and social channels. 2. Evidence of success in undertaking project-based work and preparing clear and concise reports, presentations and briefings on complex and sensitive issues for a range of different audiences. Specifically in areas which require building and managing relationships. 3. Experience of managing delivery partners to achieve specified outputs. 4. Experience of managing internal and external stakeholder arrangements to achieve positive outcomes for the organisation. Competencies Communicating and Influencing (level 3) is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us. Planning and Organising (level 3) is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Building and Managing Relationships (level 2) is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goal . Problem Solving (level 2) is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. Organisational Awareness (level 2) is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.
Role: Programme/Portfolio Management Office (PMO) Manager A Little About Us: Step5 is a hands-on, partnership driven, and results orientated consultancy that specializes in business transformation. Using small, flexible, and highly skilled teams to solve big problems and realize big opportunities, Step5 scope, oversee, manage, deliver - and revive - large-scale IT projects for businesses, organizations, and governments. Step5's reputation is built on making things happen and their results make them one of the fastest growing consultancies in the UK. Step5 are part of TXM Group, a global organization providing specialist consultancy and resourcing solutions to the engineering, healthcare, and technology sectors across EMEA, Australasia, and North America. Position Purpose: The PMO Manager will ensure that our client(s) are provided with accurate and timely management information, forecasts and analysis that enables them to deliver against their strategic plans through their portfolio. They manage integration across the Portfolio of client Projects and Programmes, whilst assuring that such deliver the stated benefits, on time, to the agreed cost. Step5 as a member of the Project Data Analytics taskforce have a focus on using automation and analytics to perform traditional PMO activities making such more timely and efficient moving from reporting on the basis of hindsight to reporting with foresight. The PMO Manager will work with our Project Data Analytics team to optimize and then automate traditional PMO processes with a core focus on minimizing the effort to report. Position details / benefits: Hybrid working position with travel to client sites when required. Opportunity to work across a diverse client base following initial post. Cutting edge use of technology to automate traditional PMO admin activities and provide near real time reporting to our client(s) leading the way for the P3M Industry. Position Accountabilities: Working with the client ensures the production of easy-to-consume, accurate, comprehensive and timely management information for leadership to understand P3M performance to support informed decision making. Provides insight through data analysis to support the SRO and Programme Director in understanding where potential performance issues lie to enable earlier less costly interventions. Drives data consistency and accuracy continually enhancing the overall quality of data input on reported data sets. Continually identifies, recommends and implements improvements to the necessary processes and systems to drive efficiency and quality throughout the P3M organisation. Ensure internal and external third party Project/Programme Managers deliver timely reporting. Provide guidance and support to the SRO, Programme Director, and Programme Managers around P3M integration ensuring that there is clarity on cross project / programme dependencies, risks/issues, and resourcing. Fully understands how to integrate project and programme plans to build an end to end view of the portfolio. Assures Projects and Programmes coaching Project and Programme Managers / Directors on where and how improvements can be made to de-risk delivery and improve success rates. Operates and supports preparation for executive governance meetings, and change boards. Tracks and reports on scope management through to benefits management and delivery. Provide technical and process support to IT colleagues on any PMO issues. Position Specifications (Knowledge, Skill and Experience): SC Cleared, or alternately must be capable of achieving SC clearance. - E Engages at executive level for the provision of management information, analysis, and PMO practice.- E Experience of project/programme leadership and management - E Experience working within multiple industries. Logical thinker who can move from a big picture to detail orientation where required, but also present detailed and complex information in a format that is easy to consume - E Resourceful, problem solver with a positive can-do' attitude - E Ability to adapt technical content (e.g. methodologies, processes, models etc.) to fit the culture and audience - E Good knowledge of MIS and project management methodologies, tools, systems and techniques - E Understands how tools may be used to automate activities and provide near real time project data analytics. - D Strong team player with strong collaboration and creative thinking skills, and a desire to make a difference - E Experience of centrally managing plans and monitoring progress against them including Milestone and Dependency Reporting - E Experience of centrally managing RAIDOs working with third parties and programme leads. - E Experience of Scope, Risk, Benefits and Change Management. - E E= Essential, D = Desirable
May 05, 2024
Full time
Role: Programme/Portfolio Management Office (PMO) Manager A Little About Us: Step5 is a hands-on, partnership driven, and results orientated consultancy that specializes in business transformation. Using small, flexible, and highly skilled teams to solve big problems and realize big opportunities, Step5 scope, oversee, manage, deliver - and revive - large-scale IT projects for businesses, organizations, and governments. Step5's reputation is built on making things happen and their results make them one of the fastest growing consultancies in the UK. Step5 are part of TXM Group, a global organization providing specialist consultancy and resourcing solutions to the engineering, healthcare, and technology sectors across EMEA, Australasia, and North America. Position Purpose: The PMO Manager will ensure that our client(s) are provided with accurate and timely management information, forecasts and analysis that enables them to deliver against their strategic plans through their portfolio. They manage integration across the Portfolio of client Projects and Programmes, whilst assuring that such deliver the stated benefits, on time, to the agreed cost. Step5 as a member of the Project Data Analytics taskforce have a focus on using automation and analytics to perform traditional PMO activities making such more timely and efficient moving from reporting on the basis of hindsight to reporting with foresight. The PMO Manager will work with our Project Data Analytics team to optimize and then automate traditional PMO processes with a core focus on minimizing the effort to report. Position details / benefits: Hybrid working position with travel to client sites when required. Opportunity to work across a diverse client base following initial post. Cutting edge use of technology to automate traditional PMO admin activities and provide near real time reporting to our client(s) leading the way for the P3M Industry. Position Accountabilities: Working with the client ensures the production of easy-to-consume, accurate, comprehensive and timely management information for leadership to understand P3M performance to support informed decision making. Provides insight through data analysis to support the SRO and Programme Director in understanding where potential performance issues lie to enable earlier less costly interventions. Drives data consistency and accuracy continually enhancing the overall quality of data input on reported data sets. Continually identifies, recommends and implements improvements to the necessary processes and systems to drive efficiency and quality throughout the P3M organisation. Ensure internal and external third party Project/Programme Managers deliver timely reporting. Provide guidance and support to the SRO, Programme Director, and Programme Managers around P3M integration ensuring that there is clarity on cross project / programme dependencies, risks/issues, and resourcing. Fully understands how to integrate project and programme plans to build an end to end view of the portfolio. Assures Projects and Programmes coaching Project and Programme Managers / Directors on where and how improvements can be made to de-risk delivery and improve success rates. Operates and supports preparation for executive governance meetings, and change boards. Tracks and reports on scope management through to benefits management and delivery. Provide technical and process support to IT colleagues on any PMO issues. Position Specifications (Knowledge, Skill and Experience): SC Cleared, or alternately must be capable of achieving SC clearance. - E Engages at executive level for the provision of management information, analysis, and PMO practice.- E Experience of project/programme leadership and management - E Experience working within multiple industries. Logical thinker who can move from a big picture to detail orientation where required, but also present detailed and complex information in a format that is easy to consume - E Resourceful, problem solver with a positive can-do' attitude - E Ability to adapt technical content (e.g. methodologies, processes, models etc.) to fit the culture and audience - E Good knowledge of MIS and project management methodologies, tools, systems and techniques - E Understands how tools may be used to automate activities and provide near real time project data analytics. - D Strong team player with strong collaboration and creative thinking skills, and a desire to make a difference - E Experience of centrally managing plans and monitoring progress against them including Milestone and Dependency Reporting - E Experience of centrally managing RAIDOs working with third parties and programme leads. - E Experience of Scope, Risk, Benefits and Change Management. - E E= Essential, D = Desirable
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
May 05, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
TOTAL TECHNOLOGY (ENGINEERING) LIMITED
Neath, West Glamorgan
Location : Neath Salary : £46,464 to £49,498 per annum Hours : 37pw Duration : Permanent Benefits : Excellent pension, 25 days plus BHs (32 days after 5 years), life assurance, etc My client is a local authority who urgently require an experienced Project Manager who is looking for an exciting new opportunity within the construction industry. Your Role Support the Architectural Design and Project Management section for the whole lifecycle delivery of new build, refurbishment and extensions of Council Properties and Facilities and in the delivery of major capital projects. Evaluate, appoint, and manage teams of external consultants, contractors, officers and specialists involved in the projects. Lead managerial and operational responsibilities for multi-disciplinary teams whilst following statutory processes (including Planning, Building Control, SAB, Health & Safety, financial regulations etc.). Advise on capital programme projects particularly in dealing with complex, contentious, and contractual issues including compensation events/claims. Requirements Significant experience at a Senior level in a Project Management or Quantity Surveying sector of the industry Extensive experience in construction, design, contract management, procurement processes, contract administration, planning and health & safety regulations. A degree qualification or equivalent in an appropriate construction related discipline Experience of building relationships and influencing a range of internal and external stakeholders with the ability to manage competing priorities and business objectives. Experience of managing a multidisciplinary team at a senior level. Extensive Knowledge of contract administration including dealing with contractual disputes. Membership of an appropriate professional Institution such as the RIBA, RICS, APM or Institute of Structural Engineers. A full UK Drivers Licence. Project Management Qualifications, such as PRINCE 2, NEC Accredited PM, etc. To Apply This is a fantastic opportunity to join one of the regions foremost employers and will offer job security as well as further job opportunities for the right person. If you would like to be considered, please send your up-to-date CV to Totec today or give us a call to discuss any queries you may have. All applicants must be eligible to live & work in the UK. Documented evidence of eligibility is required from candidates as part of the recruitment process (i.e. visa, residency permit, passport etc.) All calls are handled with the strictest confidence. JBRP1_UKTJ
May 05, 2024
Full time
Location : Neath Salary : £46,464 to £49,498 per annum Hours : 37pw Duration : Permanent Benefits : Excellent pension, 25 days plus BHs (32 days after 5 years), life assurance, etc My client is a local authority who urgently require an experienced Project Manager who is looking for an exciting new opportunity within the construction industry. Your Role Support the Architectural Design and Project Management section for the whole lifecycle delivery of new build, refurbishment and extensions of Council Properties and Facilities and in the delivery of major capital projects. Evaluate, appoint, and manage teams of external consultants, contractors, officers and specialists involved in the projects. Lead managerial and operational responsibilities for multi-disciplinary teams whilst following statutory processes (including Planning, Building Control, SAB, Health & Safety, financial regulations etc.). Advise on capital programme projects particularly in dealing with complex, contentious, and contractual issues including compensation events/claims. Requirements Significant experience at a Senior level in a Project Management or Quantity Surveying sector of the industry Extensive experience in construction, design, contract management, procurement processes, contract administration, planning and health & safety regulations. A degree qualification or equivalent in an appropriate construction related discipline Experience of building relationships and influencing a range of internal and external stakeholders with the ability to manage competing priorities and business objectives. Experience of managing a multidisciplinary team at a senior level. Extensive Knowledge of contract administration including dealing with contractual disputes. Membership of an appropriate professional Institution such as the RIBA, RICS, APM or Institute of Structural Engineers. A full UK Drivers Licence. Project Management Qualifications, such as PRINCE 2, NEC Accredited PM, etc. To Apply This is a fantastic opportunity to join one of the regions foremost employers and will offer job security as well as further job opportunities for the right person. If you would like to be considered, please send your up-to-date CV to Totec today or give us a call to discuss any queries you may have. All applicants must be eligible to live & work in the UK. Documented evidence of eligibility is required from candidates as part of the recruitment process (i.e. visa, residency permit, passport etc.) All calls are handled with the strictest confidence. JBRP1_UKTJ
IT Business Manager / Junior Chief of Staff West Malling- 2 days per week onsite c£75,000 base (doe), + benefits We are looking for a highly commercial and strategic individual to join us in a newly create role as a Senior Business Manager / Junior Chief of Staff role. Sitting firmly within IT & Technology and reporting directly in to the Chief Technology Officer (CTO), you will operate as their trusted advisor and right-hand support. You will be a self-starter, able to work autonomously under your own direction, and be able to handle sensitive commercial information appropriately. As Business Manager you will help to shape the future services offered by technology, ensure smooth operation of the division by breaking down inter-departmental silos, identifying operational efficiency, support budget process and financial planning, resource allocation and recruitment, and drive innovative and streamlined processes. Applicants should know that this is a very strategic and high-impact role which requires strong commercial and financial awareness, deep understanding of business strategy and excellent communication skills promoting the focus, outputs and successes of the Technology division. Key skills and experience you will be able to demonstrate: Previous experience in a similar strategic advisory capacity to senior leadership/ CXO's. Prior experience working within an IT function previously. Strong commercial focus, easily able to demonstrate examples of identifying and driving improvements in operational efficiency. Strong commercial finance- budget management and financial planning and tracking. Good project management skills. Executive level reporting and presentation skills. Proven background in supporting and driving business strategy. Excellent stakeholder management This is a great opportunity to play a key role, front and centre in the technology function, driving its evolution and growth, through a large period of transformation, which in turn will drive the onward growth of the company. Alongside a competitive annual salary you will gain exposure to, and work consistently with a wide range of director and C-Suite personnel. You will be able to work flexibly working (2 days per week onsite) and be eligible for a range of other flexible benefits.
May 05, 2024
Full time
IT Business Manager / Junior Chief of Staff West Malling- 2 days per week onsite c£75,000 base (doe), + benefits We are looking for a highly commercial and strategic individual to join us in a newly create role as a Senior Business Manager / Junior Chief of Staff role. Sitting firmly within IT & Technology and reporting directly in to the Chief Technology Officer (CTO), you will operate as their trusted advisor and right-hand support. You will be a self-starter, able to work autonomously under your own direction, and be able to handle sensitive commercial information appropriately. As Business Manager you will help to shape the future services offered by technology, ensure smooth operation of the division by breaking down inter-departmental silos, identifying operational efficiency, support budget process and financial planning, resource allocation and recruitment, and drive innovative and streamlined processes. Applicants should know that this is a very strategic and high-impact role which requires strong commercial and financial awareness, deep understanding of business strategy and excellent communication skills promoting the focus, outputs and successes of the Technology division. Key skills and experience you will be able to demonstrate: Previous experience in a similar strategic advisory capacity to senior leadership/ CXO's. Prior experience working within an IT function previously. Strong commercial focus, easily able to demonstrate examples of identifying and driving improvements in operational efficiency. Strong commercial finance- budget management and financial planning and tracking. Good project management skills. Executive level reporting and presentation skills. Proven background in supporting and driving business strategy. Excellent stakeholder management This is a great opportunity to play a key role, front and centre in the technology function, driving its evolution and growth, through a large period of transformation, which in turn will drive the onward growth of the company. Alongside a competitive annual salary you will gain exposure to, and work consistently with a wide range of director and C-Suite personnel. You will be able to work flexibly working (2 days per week onsite) and be eligible for a range of other flexible benefits.
Software Training & Support Officer Norwich c£35k plus flexible working Our client, a well-known and expanding group business based on the outskirts of Norwich, are seeking a Software Training & Support Officer to join their team. This company offers a wide range of benefits, including Company share scheme, subsidised gym membership, free parking plus lots more. They also allow hybrid working, usually split 3 days in the office and 2 from home, plus lots of opportunity to progress within the business. Ideally you will be AAT qualified or qualified by experience with at least 3 years experience in bookkeeping and accountancy. You will be confident in presenting to groups in a variety of methods. In your role you will also be responsible for: Develop and conduct training sessions for bookkeeping, accounts, and tax software, including those tailored for limited companies. Provide specialised support for core software products utilised within the Company Network, such as TaxCalc, Ignition, Dext, Office365, Quickbooks, and Xero. Establish and communicate best practice processes covering all software applications. Create, update, and deliver training courses to the Company Network, utilizing a variety of methods including face-to-face, virtual, webinars, and self-study materials. Maintain a centralised knowledge base containing frequently asked questions related to all software applications. Participate in networking events Offer training and assistance to Head Office personnel in utilising key software tools, including webinar software setup and operation. If this role is of interest to you then please contact James on or you can email Not looking for a new role at present? You might still be able to help if you know someone who might be interested, then please pass on their details and you could be entitled to £100 voucher in our referral scheme.
May 04, 2024
Full time
Software Training & Support Officer Norwich c£35k plus flexible working Our client, a well-known and expanding group business based on the outskirts of Norwich, are seeking a Software Training & Support Officer to join their team. This company offers a wide range of benefits, including Company share scheme, subsidised gym membership, free parking plus lots more. They also allow hybrid working, usually split 3 days in the office and 2 from home, plus lots of opportunity to progress within the business. Ideally you will be AAT qualified or qualified by experience with at least 3 years experience in bookkeeping and accountancy. You will be confident in presenting to groups in a variety of methods. In your role you will also be responsible for: Develop and conduct training sessions for bookkeeping, accounts, and tax software, including those tailored for limited companies. Provide specialised support for core software products utilised within the Company Network, such as TaxCalc, Ignition, Dext, Office365, Quickbooks, and Xero. Establish and communicate best practice processes covering all software applications. Create, update, and deliver training courses to the Company Network, utilizing a variety of methods including face-to-face, virtual, webinars, and self-study materials. Maintain a centralised knowledge base containing frequently asked questions related to all software applications. Participate in networking events Offer training and assistance to Head Office personnel in utilising key software tools, including webinar software setup and operation. If this role is of interest to you then please contact James on or you can email Not looking for a new role at present? You might still be able to help if you know someone who might be interested, then please pass on their details and you could be entitled to £100 voucher in our referral scheme.
We are working with a London Borough in their search for an interim Head of Business Intelligence. They are looking for someone to develop a service delivery function that drives improvements to services by developing business intelligence for the Council as a function, as well as performance monitoring. Some of the key responsibilities include: To act as corporate leader and head of profession for business intelligence and performance management. Business intelligence team leadership and delivery of a business intelligence function (including the current performance activity) that supports and works across all Hillingdon activities and services. Lead the Council's data and business intelligence strategy and implementation plans, fully aligned to the digital strategy, working closely with the Corporate Director, Corporate Management Team, Transformation team and Senior Managers with managers and staff skilled in data management, to be a data and evidence-based organisation driving continuous improvement. Provide business intelligence expertise, reports advice and guidance to Corporate Director, Elected Members, the Corporate Management Team and senior managers in shaping the strategic direction of the Council and embedding practical, organisation-wide arrangements to deliver the council strategy, across all services and in own service area. The role reports into the Chief Digital and Information Officer.
May 04, 2024
Full time
We are working with a London Borough in their search for an interim Head of Business Intelligence. They are looking for someone to develop a service delivery function that drives improvements to services by developing business intelligence for the Council as a function, as well as performance monitoring. Some of the key responsibilities include: To act as corporate leader and head of profession for business intelligence and performance management. Business intelligence team leadership and delivery of a business intelligence function (including the current performance activity) that supports and works across all Hillingdon activities and services. Lead the Council's data and business intelligence strategy and implementation plans, fully aligned to the digital strategy, working closely with the Corporate Director, Corporate Management Team, Transformation team and Senior Managers with managers and staff skilled in data management, to be a data and evidence-based organisation driving continuous improvement. Provide business intelligence expertise, reports advice and guidance to Corporate Director, Elected Members, the Corporate Management Team and senior managers in shaping the strategic direction of the Council and embedding practical, organisation-wide arrangements to deliver the council strategy, across all services and in own service area. The role reports into the Chief Digital and Information Officer.
. Lead Data Analyst Up to 70K + benefits London, hybrid working The company: You will be joining a local authority where the most important conversations are happening today. And a place making radical social change a reality, so that nobody gets left behind. You will lead an exciting portfolio of work aiming to improve the data capabilities across all services within Supporting Communities. This directorate is going through a high-profile transformation programme and is preparing to comply with new legislation that will require an increase in the delivery of timely and high-quality returns to central partner agencies. You will lead a team of data analysts embedded within services to understand their data needs, build data capability and co-ordinate a programme of work to increase the use of reliable and purposeful data across the divisions. You will also support key decisions makers by providing the insight and data to support changes and transformational activities across the services. You will work closely with the Lead Data Analyst on ensuring that the data management, analysis and reporting standards align to the wide strategy. You will work closely with the Lead Data Analyst for Supporting People to ensure that data can be joined-up across the directorates and hence bridge silos. Relationships You will work closely with officers in various roles involved with the delivery of Management services. This will require the maintenance of effective working relationships with frontline staff to senior leadership; to help inform analysis, provide advice, and encourage improved data literacy. The Lead Data Analyst will operate as a leader and expert within the organisation's wider community of data professionals, supporting wider data analytics to support corporate cross-cutting priorities. The Role you will be an accomplished data analytics expert with a body of knowledge and experience of relevant skills, tools and techniques that you are able to share with others and use to implement and oversee data analytics that effectively supports us. You will be comfortable leading a substantive team of other data analysts and ensure standardisation of practice, prioritise existing work and propose new projects. Analysis and synthesis of data : You will be confident in adoption a wide range of analysis and synthesis techniques which you will set jointly with Principal Data Analyst , and to continually assure, improve and innovate their practices to generate clear and valuable findings. You will communicate to the Principal Data Analyst need for new methods and will assure and review the use of methodology for analysis and synthesis within your area. You will actively participate in the Data Analysis Communities of practice sharing best practices. You will listen to the needs of technical and non-technical stakeholders and interpret them, working collaboratively to establish clear business questions that enable targeted analytics to deliver actionable insight. You will participate in or lead difficult conversations within a team or with senior stakeholders where necessary. Data management: You can ensure data management and governance processes set out by the Principal Data Architect are in place and adhered to for the products and services your team provide. Data modelling, cleansing and enrichment: You can understand different ways to model data to maximise its use and value. Data quality assurance, validation and linkage: You can show a deep understanding of relevant data sources, tools and systems. Data visualisation: You can work with Principal Data Analyst on setting the strategy to enable your teams to produce effective and influential visualisations. Logical and creative thinking: You will ensure that the most appropriate actions are taken to resolve problems as they occur. You will coordinate teams to resolve problems and implement solutions and preventative measures. Project management: You can demonstrate knowledge and experience of the application of project management methodologies. Statistical methods and data analysis: You will apply your understanding of statistical methods and data analysis to business problems and oversee the work of others doing the same. If you feel like you have the right skillsets for the role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
May 04, 2024
Full time
. Lead Data Analyst Up to 70K + benefits London, hybrid working The company: You will be joining a local authority where the most important conversations are happening today. And a place making radical social change a reality, so that nobody gets left behind. You will lead an exciting portfolio of work aiming to improve the data capabilities across all services within Supporting Communities. This directorate is going through a high-profile transformation programme and is preparing to comply with new legislation that will require an increase in the delivery of timely and high-quality returns to central partner agencies. You will lead a team of data analysts embedded within services to understand their data needs, build data capability and co-ordinate a programme of work to increase the use of reliable and purposeful data across the divisions. You will also support key decisions makers by providing the insight and data to support changes and transformational activities across the services. You will work closely with the Lead Data Analyst on ensuring that the data management, analysis and reporting standards align to the wide strategy. You will work closely with the Lead Data Analyst for Supporting People to ensure that data can be joined-up across the directorates and hence bridge silos. Relationships You will work closely with officers in various roles involved with the delivery of Management services. This will require the maintenance of effective working relationships with frontline staff to senior leadership; to help inform analysis, provide advice, and encourage improved data literacy. The Lead Data Analyst will operate as a leader and expert within the organisation's wider community of data professionals, supporting wider data analytics to support corporate cross-cutting priorities. The Role you will be an accomplished data analytics expert with a body of knowledge and experience of relevant skills, tools and techniques that you are able to share with others and use to implement and oversee data analytics that effectively supports us. You will be comfortable leading a substantive team of other data analysts and ensure standardisation of practice, prioritise existing work and propose new projects. Analysis and synthesis of data : You will be confident in adoption a wide range of analysis and synthesis techniques which you will set jointly with Principal Data Analyst , and to continually assure, improve and innovate their practices to generate clear and valuable findings. You will communicate to the Principal Data Analyst need for new methods and will assure and review the use of methodology for analysis and synthesis within your area. You will actively participate in the Data Analysis Communities of practice sharing best practices. You will listen to the needs of technical and non-technical stakeholders and interpret them, working collaboratively to establish clear business questions that enable targeted analytics to deliver actionable insight. You will participate in or lead difficult conversations within a team or with senior stakeholders where necessary. Data management: You can ensure data management and governance processes set out by the Principal Data Architect are in place and adhered to for the products and services your team provide. Data modelling, cleansing and enrichment: You can understand different ways to model data to maximise its use and value. Data quality assurance, validation and linkage: You can show a deep understanding of relevant data sources, tools and systems. Data visualisation: You can work with Principal Data Analyst on setting the strategy to enable your teams to produce effective and influential visualisations. Logical and creative thinking: You will ensure that the most appropriate actions are taken to resolve problems as they occur. You will coordinate teams to resolve problems and implement solutions and preventative measures. Project management: You can demonstrate knowledge and experience of the application of project management methodologies. Statistical methods and data analysis: You will apply your understanding of statistical methods and data analysis to business problems and oversee the work of others doing the same. If you feel like you have the right skillsets for the role, please apply now! Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Cheltenham, Gloucestershire Date Posted: 17.04.2024 We have a fantastic opportunity for a Data Protection Assistant to join our team within Vistry Services, at our office in Cheltenham, Gloucestershire. As our Data Protection Assistant you will work alongside the Head of Data Protection in ensuring that Vistry's data protection strategy and implementation are in compliance with the General Data Protection Regulation requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Demonstration of range of educational achievements to include Maths and English. Previous experience working within a data protection team. Strong knowledge of data protection regulation. Sufficient knowledge of information technology and data management systems. Understanding of the Data Protection Act. Excellent analytical skills. Excellent interpersonal skills with the ability to interact effectively with people at all organisational levels. Excellent attention to detail. Ability to use independent judgement and discretion when making decisions. Ability to handle confidential and sensitive information. Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems. A working knowledge of IT applications and systems. Excellent organisational skills and the ability to work to tight deadlines. Ability to work effectively both independently and as part of a team. Proven ability to show initiative and contribute in a changing environment. A commitment to work as required to meet the needs of the business. Desirable Certification/accreditation in data protection law. Experience working within risk management or compliance. Experience working in law. Knowledge of project management. Can do attitude. Ability to work under pressure. More about the Data Compliance Manager role Acting as first point of contact for the processing of all information rights requests relating to the business. Ensuring responses are accurate, compliant and timely and providing advice when required to the team of SAR Officers on whether information should be disclosed or refused in compliance with the relevant legislation. Ensuring accurate records are kept of requests, responses, disclosures and exemptions and associated correspondence. Continually updating and improving processes to deliver a better information rights service. The management of the Data Protection Inbox, ensuring that all queries are responded to in a timely manner alerting the Head of Daat Protection or Data Protection Lead when necessary. To update the Data Breach Log ensuring all suspected breaches are recorded promptly and correctly and to assist with analysis of data for common trends/risks. Assist with ensuring that company policies are in compliance with the UK GDPR. Assist with the drafting/amending of internal data protection policies, guidelines and procedures in consultation with key stakeholders. Assist with the completion and regular review of DPIA's and DPA's. Assist with data breach management to ensure containment and remedy. Provide advice and support relating to data protection matters. Liaise with external lawyers on data protection issues when required. Other general administrative duties to include ad hoc updates on company intranet and archiving. Safety, Health & Environment Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Wear appropriate protective clothing on site at all times. Attend all health and safety training as required by the Company. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health an
May 04, 2024
Full time
Role overview ID: Entity: Vistry Services Region: Vistry Services Department: Company Secretariat, Legal, Audit & Risk Contract Type: Permanent - Full Time Job Location: Cheltenham, Gloucestershire Date Posted: 17.04.2024 We have a fantastic opportunity for a Data Protection Assistant to join our team within Vistry Services, at our office in Cheltenham, Gloucestershire. As our Data Protection Assistant you will work alongside the Head of Data Protection in ensuring that Vistry's data protection strategy and implementation are in compliance with the General Data Protection Regulation requirements. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality. Demonstration of range of educational achievements to include Maths and English. Previous experience working within a data protection team. Strong knowledge of data protection regulation. Sufficient knowledge of information technology and data management systems. Understanding of the Data Protection Act. Excellent analytical skills. Excellent interpersonal skills with the ability to interact effectively with people at all organisational levels. Excellent attention to detail. Ability to use independent judgement and discretion when making decisions. Ability to handle confidential and sensitive information. Good working knowledge and experience of records management, complaints processes, archive and retention principles and their supporting systems. A working knowledge of IT applications and systems. Excellent organisational skills and the ability to work to tight deadlines. Ability to work effectively both independently and as part of a team. Proven ability to show initiative and contribute in a changing environment. A commitment to work as required to meet the needs of the business. Desirable Certification/accreditation in data protection law. Experience working within risk management or compliance. Experience working in law. Knowledge of project management. Can do attitude. Ability to work under pressure. More about the Data Compliance Manager role Acting as first point of contact for the processing of all information rights requests relating to the business. Ensuring responses are accurate, compliant and timely and providing advice when required to the team of SAR Officers on whether information should be disclosed or refused in compliance with the relevant legislation. Ensuring accurate records are kept of requests, responses, disclosures and exemptions and associated correspondence. Continually updating and improving processes to deliver a better information rights service. The management of the Data Protection Inbox, ensuring that all queries are responded to in a timely manner alerting the Head of Daat Protection or Data Protection Lead when necessary. To update the Data Breach Log ensuring all suspected breaches are recorded promptly and correctly and to assist with analysis of data for common trends/risks. Assist with ensuring that company policies are in compliance with the UK GDPR. Assist with the drafting/amending of internal data protection policies, guidelines and procedures in consultation with key stakeholders. Assist with the completion and regular review of DPIA's and DPA's. Assist with data breach management to ensure containment and remedy. Provide advice and support relating to data protection matters. Liaise with external lawyers on data protection issues when required. Other general administrative duties to include ad hoc updates on company intranet and archiving. Safety, Health & Environment Ensure you have read the Company's health and safety policies and procedures observe them at all times. Reporting any accidents or near misses immediately to your Manager and record them in the accident book. Ensure your workplace is kept tidy and any hazards are eliminated or reported to your line manager. Wear appropriate protective clothing on site at all times. Attend all health and safety training as required by the Company. Finally, let's tell you a bit more about us We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health an
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. By checking this box, I agree to allow Forter to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
May 04, 2024
Full time
Forter is seeking an Office Experience Manager to oversee multi-site facility management in Europe, in addition to employee experience and engagement practices for Forter's EMEA organization. This position is based at our European hub office in central London. What you'll be doing: Workplace Management Serve as the primary point of contact, representing the office professionally and warmly, to employees and visitors. Own day-to-day facilities management to ensure a safe, clean, and efficient working environment. This involves cultivating and maintaining positive working relationships with the landlord and vendors, overseeing pantry and office supplies, and managing maintenance tasks. Conduct daily walk-throughs to ensure that the office is in excellent condition, including the functionality of all IT equipment. Lead operational projects related to both existing and future office spaces, including office moves, renovations, and space optimization strategies. Provide remote support to Forter's coworking offices in EMEA, currently located in Paris. Manage accounts and pantry supply orders to ensure operational efficiency.Partner with Finance on the management of EMEA's Workplace and Employee Experience budget. Employee Experience Lead regional initiatives for Employee Experience, focusing on cultivating an inclusive community and culture. This involves organizing meaningful events, celebrating milestones, managing swag and gift shipments, and other ad hoc projects. Facilitate diversity, equity, and inclusion projects throughout the company, encompassing Employee Resource Groups (regional and global), recognition of global holidays, wellness initiatives (physical and mental), and philanthropy. Administer a consistent and effective onboarding and offboarding processes for new employees across all teams and countries in the EMEA region. Manage internal workplace communications, proactively engaging employees to maintain high levels of involvement and satisfaction. Utilize data-driven insights identified in engagement surveys to identify and implement changes that enhance the overall workplace and employee experience. What you'll need: Qualifications: Proven experience in facilities management, with a keen understanding of space optimization and resource allocation. Strong background in organizing and executing employee engagement initiatives, events, and projects. Excellent communication and interpersonal skills with the ability to collaborate across various teams. Proactive, detail-oriented, and able to manage multiple tasks in a fast-paced environment. Requirements: This is an in-office, 4 days per week role (Friday is a half day from home!) Ability to participate in scheduled after-hours events once per month Competitive salary and equity Private health insurance, including vision and dental coverage Generous PTO policy Half day Fridays, every Friday Home office stipend About us: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful-it can accelerate revenue growth and strengthen a company's connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where- but who is behind the interaction. The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers-ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We're meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. Trust is backed by data - Forter is a recipient of over 10 workplace and innovation awards, including: Great Place to Work Certification (2021, 2022, 2023) Fintech Breakthrough Awards - Best Fraud Prevention Platform (2023) Life as a Forterian: We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart and ASOS can block fraud, drive revenue and improve customer experience. At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process. Will you require visa sponsorship now or in the future? When you apply to a job on this site, the personal data contained in your application will be collected by Forter Solutions UK Ltd . ("Controller"), which is located at 30 Old Bailey London EC4M 7AU and can be contacted by emailing . Controller's data protection officer is Scott Buell who can be contacted at . Your personal data will be processed for the purposes of managing Controller's recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller's behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses . You can obtain a copy of the standard contractual clauses by contacting us at . Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. Lastly, please review our Job Applicant Privacy Policy in order to further understand the data that Forter collects about you, how we use it and your rights in relation to such data. Please select By checking this box, I agree to allow Forter to store and process my data for the purpose of considering my eligibility regarding my current application for employment. 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Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
May 04, 2024
Full time
Who we are Established in 1999, Modern Networks are the leading specialist provider of managed IT and Telecoms services to the UK s commercial & retail property sector. We are also an independent Internet Service Provider (ISP). We work with more than thirty of the UK s leading Managing Agents to deliver services to over 1800 of the most prestigious buildings and shopping centres across the UK. We are a Microsoft Gold Partner, Cisco Premier Partner, HP Silver Partner, and a member of the Institute of Workplace and Facilities Management (IWFM). In addition to our work in the property sector we also work with over 200 SMB organisations in Public Services, Industrial and a variety of other sectors. What you ll be doing As an Internal Account Manager, you will be responsible for supporting our Account managers in managing our existing client relationships and positioning new services to meet our ambitious business goals. The majority of your time will be in the office, talking to our customers on the phone, learning about their IT and Communications needs, providing them with simple, straightforward advice and information on how Modern Networks can support them. What makes you a great fit You re a great communicator you ll be the first point of contact for questions, queries, and orders Your attention to detail is second to none part of the job is creating quotations and proposals You re a great communicator that builds confidence through regular and clear dialogue. You re process driven some of the work we do can be pretty complex with the added excitement of tight deadlines, so we need people who can follow the plan and get it right for our customers every time You re a team player got your workload under control but your colleague is struggling? We want you to take the time to help them out, just like they ll do for you when you join us You understand basic IT terminology but are willing to learn further and deeper as new technologies emerge What we're looking for You ve got a proven track record in Solutions Selling. You're familiar with IT channels. You put the customer first - we're looking for someone to take over some of our long-term customer relationships, and we want you to be a trusted partner, not the person that calls once a quarter. Your ambitious - we're looking for a pro-active salesperson with the motivation to succeed and get results. What you ll get from us Great prospects - once you ve got to grips with our systems and processes, you ll have the opportunity to progress with us. We love a success story our Chief Technology Officer started with us as an internal account manager! Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal life in a work environment where everyone knows the value of a healthy work-life-balance Commitment to Diversity and Inclusion - we hire great people from a wide variety of backgrounds, not just because it s the right thing to do, but because it makes us better.
Job Title: Proclaim Developer Location: Sharston, M22 4HH Salary: 35,000 - 40,000 per annum, depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. In the interests of business efficiency and flexibility it may be necessary to provide cross-cover support to the IT department on occasion. Person Specification: Essential: General understanding of common database programming and query languages Excellent analytical and problem-solving skills Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked actions, forms, secure documents, and master documents Advanced Report training or equivalent practical experience of designing, amending and scheduling reports Understanding of design and execution of SQL queries Experience of designing and using auto routines Import/Export routines Task server configuration, scheduling, and troubleshooting Familiarity with Proclaim v3.4 and its additional features Experience of design and execution of Macros Knowledge of Proclaim Accounts system and Sage accounting software Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing HTML knowledge Understanding of web services and multi-platform system interactions Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance Experience of creating and maintaining Proclaim Secure Docs A practical knowledge of Windows based networks including Active Directory and Exchange Salary & Working Hours: Salary is 35,000 - 40,000, depending on experience. Working Hours: 8:30am - 5:30pm Monday to Thursday, 8:30am-5pm Fridays. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year Extra day's holiday for your birthday after 2 years Private medical insurance available after 2 years Death in Service Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. At Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
May 04, 2024
Full time
Job Title: Proclaim Developer Location: Sharston, M22 4HH Salary: 35,000 - 40,000 per annum, depending on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning law firm that deals personal injury and clinical negligence claims. Based in Manchester, we serve clients nationwide. We are proud of the work we do helping injured people, and this is our core business. Express Solicitors are currently ranked 80 out of more than 10,000 law firms in the UK and ranked in the top ten for the Best Law Firm to work for in the UK by Best Companies. We have a 5-star ranking with Trust Pilot from over 6,000 reviews, which, coming from our clients, means a lot to us. About The Role: Express is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third parties, in particular Access Legal Systems to ensure that all identified improvements to the system can be integrated efficiently and with minimal impact to end users. In addition to development, the role will encompass the day-to-day administration of the Proclaim system including template maintenance, user configuration, task server administration and report design and execution. The role will require co-operation with the general IT department and Operations department. In the interests of business efficiency and flexibility it may be necessary to provide cross-cover support to the IT department on occasion. Person Specification: Essential: General understanding of common database programming and query languages Excellent analytical and problem-solving skills Effective communication skills allowing reporting on a non-technical level of work in progress to senior stakeholders Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business Strong negotiation skills and the capability to deal firmly with external companies to manage projects and maintenance effectively Desired: Up to and including Proclaim Technical Level 4 training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked actions, forms, secure documents, and master documents Advanced Report training or equivalent practical experience of designing, amending and scheduling reports Understanding of design and execution of SQL queries Experience of designing and using auto routines Import/Export routines Task server configuration, scheduling, and troubleshooting Familiarity with Proclaim v3.4 and its additional features Experience of design and execution of Macros Knowledge of Proclaim Accounts system and Sage accounting software Experience of Personal Injury, Clinical Negligence, Medical Agency, and Costs Case types Knowledge of SQL or similar database languages and ASP, PHP or similar for Web interfacing HTML knowledge Understanding of web services and multi-platform system interactions Knowledge of Proclaim MI Warehouse Understanding of Proclaim A2A integration and maintenance Experience of creating and maintaining Proclaim Secure Docs A practical knowledge of Windows based networks including Active Directory and Exchange Salary & Working Hours: Salary is 35,000 - 40,000, depending on experience. Working Hours: 8:30am - 5:30pm Monday to Thursday, 8:30am-5pm Fridays. It may on occasion be necessary to perform maintenance outside of core hours and therefore a flexible approach is required. Benefits: 23 days holiday a year, rising to 26 days 3 holiday buy backs per year after 1 year Extra day's holiday for your birthday after 2 years Private medical insurance available after 2 years Death in Service Active social committee with generous departmental and firm-wide social budget Active training culture and various groups and events such as Diversity & Inclusion Enhanced Maternity Leave payment if you have over 1 year tenure Other benefits including Employee Assistance Programme, free fruit & annual flu jab Recruitment Process: Please send a CV and covering letter by clicking APPLY. At Express Solicitors we rate skill and ability above all else and our recruitment policy encourages applications from all. By applying for this vacancy, you are giving us consent for to process your data in line with our Privacy Policy, full details of which can be found on our company website. Candidates with the relevant experience or job titles of; Proclaim Developer, Case Management Developer, Law, Web Developer, Web Designer SQL Queries, Proclaim Accounts may also be considered for this role.
Job Title: Information Security Risk and Governance Officer Contract: Permanent - (Flexible working options available) Salary Range: £41,600 - £62,400 Location: Eastleigh - Hybrid Information Security Risk and Governance Officer: Are you passionate about safeguarding the future and mitigating risks? Do you possess a deep understanding of governance frameworks and excel at developing robust risk management strategies? If so, we have an exciting opportunity for you to join our team at Ageas. The role of the Information Security Risk and Governance Officer is to support the day-to-day activities of the Education, Capability and Governance (ECG) Team and Manager implementing security initiatives and governance processes that will protect customer, employee and company information from security risks and to ensure that the information security risk to the business is managed to an acceptable level. Main Responsibilities: Lead and support ISO27001 Implementation with the support from team members Lead the creation, development and adoption of policies and standards within an organisation Provide interpretation of the Information Security standards to support complex decisions or those which set new precedent. Manage on the information security management framework and supporting risk framework and exception process Support the ECG Manager in developing and delivering the information security strategy and yearly plan Support the ECG Manager in developing and delivering information security reporting processes and formats Create and Implement procedures as necessary to comply with the Group security policy Act as a Liaison where required to the Group, other Operating Countries and external bodies Maintain the Information Security's service catalogue Support the business monitoring and governance of adherence with the organization's information security policies and procedures. Support the production of management information, metrics and trends for Information Security Monitor and respond to changes in legislation, accreditation standards and frameworks that affect information security including reporting on how these may impact Ageas Assist in Information Security incidents as required, and where necessary, support Compliance and HR investigations into data breaches or systems misuse. Proactively share good practice and expertise with colleagues. Adapt communication style to suit audience, developing effective mechanisms to disseminate information to colleagues. Knowledge, skills and experience: ESSENTIAL SKILLS - ISO27001 Implementation Demonstrable ability to design compliance frameworks, develop policies, procedures and assurance activities Experience working at similar work level for a minimum of five years in Information Security or a related subject area. Strong communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements, whilst informing staff of progress and results by use of meetings and presentations. Ability to explain complex IT concepts to all levels of customer. Experience of a related business environment A sound understanding and practical experience of Information Security processes, policies and tools. Proficient in Microsoft Office applications DESIRABLE SKILLS - Background in CISM, CISSP, knowledge of Data Protection / GDPR, Information Security Forum, CiiSec Understanding of information security controls in particular those relating to business process, governance, risk and education Understanding how policies and standards impact operations and balancing security needs with operational reality. Some of the benefits you can enjoy: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Benefits for Them - Partner Life Assurance and Critical Illness cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. To find out more about Ageas, see About Us.
May 03, 2024
Full time
Job Title: Information Security Risk and Governance Officer Contract: Permanent - (Flexible working options available) Salary Range: £41,600 - £62,400 Location: Eastleigh - Hybrid Information Security Risk and Governance Officer: Are you passionate about safeguarding the future and mitigating risks? Do you possess a deep understanding of governance frameworks and excel at developing robust risk management strategies? If so, we have an exciting opportunity for you to join our team at Ageas. The role of the Information Security Risk and Governance Officer is to support the day-to-day activities of the Education, Capability and Governance (ECG) Team and Manager implementing security initiatives and governance processes that will protect customer, employee and company information from security risks and to ensure that the information security risk to the business is managed to an acceptable level. Main Responsibilities: Lead and support ISO27001 Implementation with the support from team members Lead the creation, development and adoption of policies and standards within an organisation Provide interpretation of the Information Security standards to support complex decisions or those which set new precedent. Manage on the information security management framework and supporting risk framework and exception process Support the ECG Manager in developing and delivering the information security strategy and yearly plan Support the ECG Manager in developing and delivering information security reporting processes and formats Create and Implement procedures as necessary to comply with the Group security policy Act as a Liaison where required to the Group, other Operating Countries and external bodies Maintain the Information Security's service catalogue Support the business monitoring and governance of adherence with the organization's information security policies and procedures. Support the production of management information, metrics and trends for Information Security Monitor and respond to changes in legislation, accreditation standards and frameworks that affect information security including reporting on how these may impact Ageas Assist in Information Security incidents as required, and where necessary, support Compliance and HR investigations into data breaches or systems misuse. Proactively share good practice and expertise with colleagues. Adapt communication style to suit audience, developing effective mechanisms to disseminate information to colleagues. Knowledge, skills and experience: ESSENTIAL SKILLS - ISO27001 Implementation Demonstrable ability to design compliance frameworks, develop policies, procedures and assurance activities Experience working at similar work level for a minimum of five years in Information Security or a related subject area. Strong communication skills both verbally and in writing with good questioning and listening skills in order to identify customer requirements, whilst informing staff of progress and results by use of meetings and presentations. Ability to explain complex IT concepts to all levels of customer. Experience of a related business environment A sound understanding and practical experience of Information Security processes, policies and tools. Proficient in Microsoft Office applications DESIRABLE SKILLS - Background in CISM, CISSP, knowledge of Data Protection / GDPR, Information Security Forum, CiiSec Understanding of information security controls in particular those relating to business process, governance, risk and education Understanding how policies and standards impact operations and balancing security needs with operational reality. Some of the benefits you can enjoy: At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK. Flexible Working - Smart gives employees flexibility around location (as long as it's within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days. Supporting your Health - Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders. Supporting your Wealth - Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans. Benefits for Them - Partner Life Assurance and Critical Illness cover Get some Tech - Deals on various gadgets including Wearables, Tablets and Laptops. Supporting you back to work - Return to work programme after maternity leave About Ageas: We're one of the largest car and home insurers in the UK. Our people help Ageas to be a thriving, creative and innovative place to work, which is echoed in the service we provide to over four million customers.As an inclusive employer, we encourage anyone to apply. We're a signatory of the Race at Work Charter and Women in Finance Charter , a Stonewall diversity champion and a Disability Confident Employer (which means interviews are guaranteed for applicants with a disability who meet the minimum role criteria). For more information please see Ageas Everyone.Our aim is to have great people everywhere in our business and we're always looking for outstanding people to join us. To find out more about Ageas, see About Us.
Elevation Recruitment Group are pleased to be supporting one of out key clients in Sheffield as they look to recruit an IT & Data Support Officer. Sheffield Hybrid working Salary - £28,000 - £31,000 Excellent benefits including 9% pension & 28 days annual leave plus stats We are looking to speak with individuals who are passionate about providing exceptional technical support and data management services, and who want to be part of a dynamic environment where no two days are the same! As IT & Data Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties & Responsibilities: Provide day-to-day support for IT users, addressing hardware, software, and network issues promptly Escalate complex technical issues to software providers & 3rd parties, minimising impact on services Utilise SQL, Amazon Quicksight, and Excel to create and maintain dashboards and automated reports for internal and external customers Deliver high-quality data management and analysis services, offering valuable insights to drive business decisions Manage system administration tasks, including setting up new users and maintaining IT equipment inventory Support IT change implementation strategies through project work and coordination Identify areas for improvement in business systems and technology to enhance efficiency and productivity Maintain the IT knowledgebase and update user guides for IT and non-IT staff Conduct onboarding sessions for new staff, introducing them to IT equipment and key systems Assist in maintaining website functionality to ensure a seamless user experience Support the IT team in ensuring compliance with the latest cybersecurity protocols We are keen to speak with IT professionals who have experience supporting/using: Microsoft 365 Active Director General hardware support Networking skills Use of SQL or a similar technical reporting language To find out more about this opportunity contact us today!
May 03, 2024
Full time
Elevation Recruitment Group are pleased to be supporting one of out key clients in Sheffield as they look to recruit an IT & Data Support Officer. Sheffield Hybrid working Salary - £28,000 - £31,000 Excellent benefits including 9% pension & 28 days annual leave plus stats We are looking to speak with individuals who are passionate about providing exceptional technical support and data management services, and who want to be part of a dynamic environment where no two days are the same! As IT & Data Support Officer, you'll play a crucial role in ensuring all technical support requests are addressed promptly and professionally. Your dedication to excellent customer service will shine as you assist both internal and external stakeholders with their IT queries and technical faults within agreed SLAs. Key Duties & Responsibilities: Provide day-to-day support for IT users, addressing hardware, software, and network issues promptly Escalate complex technical issues to software providers & 3rd parties, minimising impact on services Utilise SQL, Amazon Quicksight, and Excel to create and maintain dashboards and automated reports for internal and external customers Deliver high-quality data management and analysis services, offering valuable insights to drive business decisions Manage system administration tasks, including setting up new users and maintaining IT equipment inventory Support IT change implementation strategies through project work and coordination Identify areas for improvement in business systems and technology to enhance efficiency and productivity Maintain the IT knowledgebase and update user guides for IT and non-IT staff Conduct onboarding sessions for new staff, introducing them to IT equipment and key systems Assist in maintaining website functionality to ensure a seamless user experience Support the IT team in ensuring compliance with the latest cybersecurity protocols We are keen to speak with IT professionals who have experience supporting/using: Microsoft 365 Active Director General hardware support Networking skills Use of SQL or a similar technical reporting language To find out more about this opportunity contact us today!
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit / charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365 / Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
May 03, 2024
Full time
Your new company Delighted to be supporting a fantastic not-for-profit organisation in their search for a Technical Services Officer, to manage their Infrastructure, Networks, Hardware and Service Desk, whilst supporting with some Data Services. The role offers a progression into a management role and gives you the chance to support an organisation that has a positive impact on so many local lives. Your new role The role of the Data Services Officer is to ensure the efficient day-to-day operations of the data services technical support desk, ensuring all technical and data requests are answered promptly and professionally, diagnosing a range of faults effectively, and ensuring completion within agreed SLA's to provide a high standard of customer care. You'll assist the Data Services Manager with fulfilling data requests from within the business, including exporting data from systems using SQL, and creating dashboards to display the data. Lastly, you'll proactively manage hardware, making sure that our people have the correct tools to fulfil their roles, including management of the new starter set-up process, and ensuring value for money when procuring any IT equipment. The role is to be operated on site 4 days a week in Sheffield, however there may be some flexibility further down the line. What you'll need to succeed Having a background in IT Support based in the not-for-profit / charity sector would be a big seller for this role. Technically, you should be able to example your knowledge of troubleshooting and solving technical IT or networking problems, using analytical skills to suggest improvements to processes, use of SQL or a similar technical reporting language and managing Office 365 / Sharepoint as an administrator. Any experience of full dashboard reporting/creating will be a bonus, as will any experience of being involved in IT related projects (hardware, infrastructure, systems). A full driving licence is needed to potentially visit sites away from the Head Office. What you'll get in return The role is offering the right individual the chance to operate in a highly impactful organisation in the local area, with a good progression pathway to expand skills within Management and Technology. Alongside the salary, the role offers a strong pension contribution, a holiday allowance that rises with tenure and Westfield health cover. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Project Support Officer Remote/Hybrid Up to 50,000 Tech4Good Use your skills as a Project Support Officer to tackle some of today's most challenging societal issues Super flexible working setup and only a two-stage interview process SR2 is supporting a truly mission-driven organisation using data to positively impact the lives of some of society's most vulnerable people. They're looking for two Project Support Officers to join the existing team to help provide efficient, timely, and effective support to the technical project management team. The role will have a strong focus on information governance and quality/testing so the ideal candidate will have experience both. Experience required: Understanding of data gathering and business analysis Analytical skills and attention to detail; Producing clear concise minutes of contractual and technical meetings Providing support to a number of team members of different levels of seniority Excellent communication skills The company has an office presence in London but there is a high degree of remote working on offer. Ideally, you will be able to work in the London office once a week. Please apply and I can give you a call to discuss in more detail.
May 03, 2024
Full time
Project Support Officer Remote/Hybrid Up to 50,000 Tech4Good Use your skills as a Project Support Officer to tackle some of today's most challenging societal issues Super flexible working setup and only a two-stage interview process SR2 is supporting a truly mission-driven organisation using data to positively impact the lives of some of society's most vulnerable people. They're looking for two Project Support Officers to join the existing team to help provide efficient, timely, and effective support to the technical project management team. The role will have a strong focus on information governance and quality/testing so the ideal candidate will have experience both. Experience required: Understanding of data gathering and business analysis Analytical skills and attention to detail; Producing clear concise minutes of contractual and technical meetings Providing support to a number of team members of different levels of seniority Excellent communication skills The company has an office presence in London but there is a high degree of remote working on offer. Ideally, you will be able to work in the London office once a week. Please apply and I can give you a call to discuss in more detail.