About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
NB this role is 100% office based in Glasgow city centre. My client is seeking a dynamic and experienced IT Manager to play a pivotal role in both the operational efficiency and strategic development of their internal IT landscape. Based at head office in Glasgow City Centre, you will oversee internal user support and operational infrastructure, working collaboratively with on-site staff. This role demands a strategic mindset to drive continuous improvement by challenging established norms, as well as a hands-on approach to ensure seamless service delivery in accordance with agreed Service Level Agreements (SLAs). Operational Responsibilities: User Support : Respond promptly to client Support Requests through our ITSM Tools or by Telephone. Address ad-hoc and urgent requests, ensuring swift resolution. Technical Troubleshooting: Troubleshoot hardware and software issues with a focus on operational impact. Proactively engage to address network and connectivity issues and minimize downtime. Infrastructure Management : Strategically collaborate to install and upgrade Operating Systems and Software. Document operational procedures based on best practices. Quality of Service : Collaborate to ensure the successful delivery of Quality of Service within agreed SLAs. Work closely to escalate any unresolved issues and ensure prompt resolution. Strategic Responsibilities: Infrastructure Enhancement: Partner to propose and implement improvements to the IT infrastructure, considering long-term strategic goals. Contribute to design documentation for structural changes and enhancements. Technology Management : Maintain a working knowledge of various technologies, including Virtualisation (VMWare), Storage (SAN/NAS), Windows Server, Active Directory, Group Policy, Backup & Disaster Recovery, VOIP Systems (Mitel), Cisco, Zabbix, and Office 365. Networking and Security : Demonstrate a strategic understanding of networking to support future growth. Implement and oversee security policies in an office environment. Collaboration and Leadership : Foster effective collaboration with internal teams to ensure strategic alignment. Demonstrate strong leadership in driving strategic IT initiatives. Documentation and Compliance : Collaborate to produce comprehensive documentation on current infrastructure design and processes. Ensure compliance with security policies and industry standards. Requirements: Proven experience as an I.T Manager, Systems Administrator, Technical Support Specialist, or a related role. Strong understanding of networks. Excellent interpersonal skills for effective collaboration. Strong problem-solving and multitasking abilities for operational efficiency. Working knowledge of ITSM toolsets including Service Now is advantageous. Working Knowledge of various technologies, including Virtualisation, Storage, Windows Server, Active Directory, Group Policy, Backup & Disaster Recovery, VOIP Systems, Cisco, Zabbix, and Office 365. Ability to work with conflicting priorities in a fast-paced environment. Benefits Package: Pension Scheme with up to 5% Employer Contribution Life Assurance (4 x Salary) 33-Days annual leave Bike 2 Work Scheme Salary sacrifice car scheme Apply now for an immediate interview.
Mar 28, 2024
Full time
NB this role is 100% office based in Glasgow city centre. My client is seeking a dynamic and experienced IT Manager to play a pivotal role in both the operational efficiency and strategic development of their internal IT landscape. Based at head office in Glasgow City Centre, you will oversee internal user support and operational infrastructure, working collaboratively with on-site staff. This role demands a strategic mindset to drive continuous improvement by challenging established norms, as well as a hands-on approach to ensure seamless service delivery in accordance with agreed Service Level Agreements (SLAs). Operational Responsibilities: User Support : Respond promptly to client Support Requests through our ITSM Tools or by Telephone. Address ad-hoc and urgent requests, ensuring swift resolution. Technical Troubleshooting: Troubleshoot hardware and software issues with a focus on operational impact. Proactively engage to address network and connectivity issues and minimize downtime. Infrastructure Management : Strategically collaborate to install and upgrade Operating Systems and Software. Document operational procedures based on best practices. Quality of Service : Collaborate to ensure the successful delivery of Quality of Service within agreed SLAs. Work closely to escalate any unresolved issues and ensure prompt resolution. Strategic Responsibilities: Infrastructure Enhancement: Partner to propose and implement improvements to the IT infrastructure, considering long-term strategic goals. Contribute to design documentation for structural changes and enhancements. Technology Management : Maintain a working knowledge of various technologies, including Virtualisation (VMWare), Storage (SAN/NAS), Windows Server, Active Directory, Group Policy, Backup & Disaster Recovery, VOIP Systems (Mitel), Cisco, Zabbix, and Office 365. Networking and Security : Demonstrate a strategic understanding of networking to support future growth. Implement and oversee security policies in an office environment. Collaboration and Leadership : Foster effective collaboration with internal teams to ensure strategic alignment. Demonstrate strong leadership in driving strategic IT initiatives. Documentation and Compliance : Collaborate to produce comprehensive documentation on current infrastructure design and processes. Ensure compliance with security policies and industry standards. Requirements: Proven experience as an I.T Manager, Systems Administrator, Technical Support Specialist, or a related role. Strong understanding of networks. Excellent interpersonal skills for effective collaboration. Strong problem-solving and multitasking abilities for operational efficiency. Working knowledge of ITSM toolsets including Service Now is advantageous. Working Knowledge of various technologies, including Virtualisation, Storage, Windows Server, Active Directory, Group Policy, Backup & Disaster Recovery, VOIP Systems, Cisco, Zabbix, and Office 365. Ability to work with conflicting priorities in a fast-paced environment. Benefits Package: Pension Scheme with up to 5% Employer Contribution Life Assurance (4 x Salary) 33-Days annual leave Bike 2 Work Scheme Salary sacrifice car scheme Apply now for an immediate interview.
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Mar 28, 2024
Full time
IAM Systems Security Engineer (digital) ABJ6891 South East c 49 to 61K + Bonus As an Identity and Access Management (IAM) engineer working a with a global digital technology you will support the planning, design, development, and deployment of centralized IAM solutions for the organization. As an IAM systems engineer you will support the planning, architecture, and delivery of the enterprise-level Privileged Access Management program. The global digital technology team manages the entire IT business landscape from research and development through procurement, supply chain, manufacturing, HR and finance capabilities, Project Management, Application Maintenance and Support, Infrastructure Management, Cyber Security, and a range of enablement functions for IT including Budgeting, Finance, Vendor Management and Governance. The company are embarking on an ambitious transformation programme which will see the deployment of many innovative technologies covering everything from SAP S4/HANA, Software Defined Networking, Cloud Computing, Azure Analytics, ServiceNow and many other leading IT solutions. Key Responsibilities Provide expert knowledge and act as a subject matter expert on key principles of (IAM) with an in-depth knowledge in the areas of authentication and authorization systems, identity lifecycle management, and identity governance. Working with stakeholders within the business to understand business and technical requirements, define the scope and approach to Identity-related controls and technical implementations (including undertaking appropriate research), and deliver technical solutions and designs, including alignment to our risk framework. Build the IAM strategy, and ensure its implementation is a success across the business Generate solutions and policies in support of the Privileged Access Management (PAM) and Identity Governance for the company and consumers. Provide support for policies, baselines, and operational procedures around PAM. Design and implement IAM solutions that ensure appropriate controls and tools are selected and then put into operation. Work with application owners to integrate application security and application roles with PAM. Qualifications / Experience Demonstratable experience in Identity and Access Management (IAM) and Privileged Access Management (PAM) experience, including delivery experience In-depth understanding of modern authentication solutions using SAML/OAuth/OIDC Experience of design and delivery related to an Identity Provider, e.g., Active Directory, Azure Active Directory, SailPoint IdentityNow. Understanding of risk management, including quantification and remediation Technical proficiency in identity protocols (SAML, OIDC, LDAP, Kerberos, FIDO2, WebAuthN) A passion for improving processes through scripting or automation, stay up-to-date on current IAM threats Desirable Certified Identity Management Professional (CIMP) Certified Identity and Access Manager (CIAM) Certified Identity and Security Technologist (CIST) NIST experience a plus Familiarity with risk management and understanding of regulatory compliance frameworks (e.g., ISO/SOC/NIST) Salary dependent on experience Bonus: 15% Holiday: 25 days Pension: Employer 9% contribution; private medical Insurance; Life Assurance; Onsite Gym. To Apply: Please contact Alison Basson ABJ6891 on (phone number removed), / (phone number removed) or apply to
Account Manager - Manchester (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in thier beautiful Manchester City Centre office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
Mar 28, 2024
Full time
Account Manager - Manchester (hybrid) - up to £35k basic and £70k+ OTE Location and salary are negotiable. This role is a pure Account Manager role with no new business development. We are looking for a Farmer not a Hunter! AM. Two little letters at the start of a job advert that tell you absolutely nothing. So let me try and help you out here. Your new role. Managing, growing and retaining an existing account portfolio in the IT SMB space. Need I say more? Probably Let's pause for a moment and look at what makes an IT Account Manager successful. The right tech for starters, we've got a CRM that's fit for purpose. No more using off-the-shelf software with less functionality than an excel spreadsheet! Secondly, we've invested heavily in brand development marketing campaigns. You will also inherit a portfolio of SMB house accounts that have so much low hanging fruit you will fall over it. Finally, the right back-office support. You'll be out there building relationships and making deals happen and we'll be providing you with the right people to support you along the way. 2 to 3 days in thier beautiful Manchester City Centre office and the other days visiting your customers This all sounds great so far, right? But what will you be selling? Put simply, our portfolio of services is wide ranging, it includes IT Managed Services, IT infrastructure, Cloud Solutions, Cyber security, Unified Comms, Connectivity and more. You will be joining a growing group of IT companies that has made several acquisitions already and more planned in the future. Therefore, there are lots of opportunities both financially and career path wise. Location and salary are negotiable. Benefits Competitive base package, clear & competitive compensation plan Excellent benefits including private health & pension as well as 25 days holiday. Innovative, growing business with an excellent reputation Part of a larger and expanding IT Services Group offering future career opportunities Therefore, if you have experience of successfully selling technology, especially cyber to the SMB market , then please hit the apply button. Don't worry if your CV is not up to date, just send what you have, and we will work with that. I will respond to every application. Let me give you an insight on the company you will be joining. They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want. They believe in a work-hard-play-hard culture in which together they get things done, and they recognise the contribution of those around them, both formally and socially. They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre and Sheffield (Dinnington) They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4PM finish on Fridays Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other. They specialise in offering SMEs a full range of managed services around four distinct specialist units - Cloud & Remote Desktop services, Networks & Security, Voice & Contact Centre, and IT Support.
Our esteemed client is currently seeking a proficient IT Network Manager through our recruitment agency. The chosen candidate will take charge of overseeing network infrastructure, emphasizing Microsoft technologies such as Active Directory, Office 365, desktop/server admin, and virtualization. Network Infrastructure Management: Develop, implement, and maintain network infrastructure to ensure optimal performance and security. Monitor network health, swiftly troubleshoot issues, and ensure uninterrupted operations. System Administration: Manage Microsoft Windows servers, Active Directory, and Office 365 suite proficiently. Perform regular system updates, patches, and upgrades to maintain security standards and regulatory compliance. Desktop Support: Provide comprehensive technical support for desktop hardware, software, and operating systems. Deploy and oversee Windows 10 desktops, enforcing stringent security measures. Virtualization Management: Navigate virtualization platforms (VMware, Hyper-V) adeptly to optimize resource utilization. Provision and manage virtual machines and networks to support business applications effectively. Required Skills and Qualifications: Bachelor's degree in Computer Science or related field. Minimum of 5 years' hands-on experience in network and system administration. Strong proficiency in Microsoft technologies, networking protocols, and virtualization. Exceptional troubleshooting skills and robust leadership capabilities. Relevant certifications like MCSE, CCNA, or VCP are advantageous. Additional Requirements: Ability to prioritize tasks efficiently and excel in an independent working environment. Commitment to upholding security best practices and staying updated with technological advancements. Flexibility to accommodate after-hours work as needed.
Mar 28, 2024
Full time
Our esteemed client is currently seeking a proficient IT Network Manager through our recruitment agency. The chosen candidate will take charge of overseeing network infrastructure, emphasizing Microsoft technologies such as Active Directory, Office 365, desktop/server admin, and virtualization. Network Infrastructure Management: Develop, implement, and maintain network infrastructure to ensure optimal performance and security. Monitor network health, swiftly troubleshoot issues, and ensure uninterrupted operations. System Administration: Manage Microsoft Windows servers, Active Directory, and Office 365 suite proficiently. Perform regular system updates, patches, and upgrades to maintain security standards and regulatory compliance. Desktop Support: Provide comprehensive technical support for desktop hardware, software, and operating systems. Deploy and oversee Windows 10 desktops, enforcing stringent security measures. Virtualization Management: Navigate virtualization platforms (VMware, Hyper-V) adeptly to optimize resource utilization. Provision and manage virtual machines and networks to support business applications effectively. Required Skills and Qualifications: Bachelor's degree in Computer Science or related field. Minimum of 5 years' hands-on experience in network and system administration. Strong proficiency in Microsoft technologies, networking protocols, and virtualization. Exceptional troubleshooting skills and robust leadership capabilities. Relevant certifications like MCSE, CCNA, or VCP are advantageous. Additional Requirements: Ability to prioritize tasks efficiently and excel in an independent working environment. Commitment to upholding security best practices and staying updated with technological advancements. Flexibility to accommodate after-hours work as needed.
Lead Engineer (Top BioTech) Python/Java/AWS! Do you want to work on a TOTAL Greenfield Project? This is pure Greenfield as the old system is going to be stopped ASAP. So, this is an outstanding role for someone to make a mark on! You will be given full autonomy to design, build and scale this platform up! Are you looking for a challenging role and want to make a real difference in peoples lives? Are you passionate about changing the world and want to help cure diseases? Do you to work for a listed Biotech which is growing but not to big yet? And could be the next big thing? Do you want to be at the forefront of AI? Do you want your voice heard and your actions to count? This is an outstanding opening to join a very small but growing team. You will be the MAIN GO TO Lead Engineer in London. They do have a growing team to support you but if you want a real challenge and want to drive innovation then this is the place to join! Is so APPLY NOW A high-performing listed Biotech seeking a Lead Engineer to to join its London office to develop, enhance and support technology applications and processes required for Drug Discovery. The successful Lead Engineer will be will be self-motivated and possess superior customer service and communication skills. The Lead Engineer will need to have an outstanding ability to solve complex technical issues. Hiring Managers Vision. Currently we are in a Greenfield Platform build stage and we are open to change our Tech Stack. We are on Java services in Kubernetes, data integration pipelines, cloud native large language model applications, GUI applications. We work through the entire product life cycle, from end user requirements gathering, solution design, architecture, build, test, deploy, and support. You will be in involved in all aspects of software engineering from day one, and pushed to learn and progress as far as you are able. We will be moving to Python but I am open for someone from a different Tech Stack but ideally if they have Python then that would be a great start. This is a Total Greenfield environment so nothing is off the cards here. We are cloud Native so experience with AWS or Azure is key. You'll be a joining a small agile team with a wide range of skills, working very closely with the Data and AI teams to build and maintain our computational drug discovery platform. The software engineering team has a very varied portfolio; Responsibilities Working with teams across the company to design, build, and deploy new software products to aid in drug discovery Monitoring and maintaining deployed software Being a leader in the engineering team on architecting applications in AWS Proactively supporting team members and wider company in achieving the company's goals Looking out for improvements to our ways of working Skills Generalist with a background in full-stack, end-to-end cloud application design and development Senior or leadership position in a small team (at least) Experience of designing, planning, delivering to project deadlines/sprint goals Strong experience with infrastructure as code on AWS using a wide range of AWS services; ECS and networking especially, but including S3, SQS, RDS, CloudWatch Python application or Java expert, but keen polyglot - very confident in at least one other mainstream language Comfortable with SQL and noSQL databases - both populating and querying Experience working with non-technical users - gathering and refining complex requirements About you Honest, open, and authentic Excellent communication, time management and organisational skills A believer in processes with a keen eye for spotting inefficiencies Pragmatic - interested in solving problems, not technology Enjoys the responsibility that comes with experience Team focused - you enjoy working to shared goals and helping others Curious, with a desire and aptitude to learn new skills and contribute outside your direct role This role offers a competitive base salary. This is a Hybrid Based role in Central London. More flexibility is on offer if needed. Don't miss out on this opportunity to work with one of the best in the industry!If you're interested in this opportunity, submit your CV as soon as possible. Interviews will be arranged ASAP! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Mar 28, 2024
Full time
Lead Engineer (Top BioTech) Python/Java/AWS! Do you want to work on a TOTAL Greenfield Project? This is pure Greenfield as the old system is going to be stopped ASAP. So, this is an outstanding role for someone to make a mark on! You will be given full autonomy to design, build and scale this platform up! Are you looking for a challenging role and want to make a real difference in peoples lives? Are you passionate about changing the world and want to help cure diseases? Do you to work for a listed Biotech which is growing but not to big yet? And could be the next big thing? Do you want to be at the forefront of AI? Do you want your voice heard and your actions to count? This is an outstanding opening to join a very small but growing team. You will be the MAIN GO TO Lead Engineer in London. They do have a growing team to support you but if you want a real challenge and want to drive innovation then this is the place to join! Is so APPLY NOW A high-performing listed Biotech seeking a Lead Engineer to to join its London office to develop, enhance and support technology applications and processes required for Drug Discovery. The successful Lead Engineer will be will be self-motivated and possess superior customer service and communication skills. The Lead Engineer will need to have an outstanding ability to solve complex technical issues. Hiring Managers Vision. Currently we are in a Greenfield Platform build stage and we are open to change our Tech Stack. We are on Java services in Kubernetes, data integration pipelines, cloud native large language model applications, GUI applications. We work through the entire product life cycle, from end user requirements gathering, solution design, architecture, build, test, deploy, and support. You will be in involved in all aspects of software engineering from day one, and pushed to learn and progress as far as you are able. We will be moving to Python but I am open for someone from a different Tech Stack but ideally if they have Python then that would be a great start. This is a Total Greenfield environment so nothing is off the cards here. We are cloud Native so experience with AWS or Azure is key. You'll be a joining a small agile team with a wide range of skills, working very closely with the Data and AI teams to build and maintain our computational drug discovery platform. The software engineering team has a very varied portfolio; Responsibilities Working with teams across the company to design, build, and deploy new software products to aid in drug discovery Monitoring and maintaining deployed software Being a leader in the engineering team on architecting applications in AWS Proactively supporting team members and wider company in achieving the company's goals Looking out for improvements to our ways of working Skills Generalist with a background in full-stack, end-to-end cloud application design and development Senior or leadership position in a small team (at least) Experience of designing, planning, delivering to project deadlines/sprint goals Strong experience with infrastructure as code on AWS using a wide range of AWS services; ECS and networking especially, but including S3, SQS, RDS, CloudWatch Python application or Java expert, but keen polyglot - very confident in at least one other mainstream language Comfortable with SQL and noSQL databases - both populating and querying Experience working with non-technical users - gathering and refining complex requirements About you Honest, open, and authentic Excellent communication, time management and organisational skills A believer in processes with a keen eye for spotting inefficiencies Pragmatic - interested in solving problems, not technology Enjoys the responsibility that comes with experience Team focused - you enjoy working to shared goals and helping others Curious, with a desire and aptitude to learn new skills and contribute outside your direct role This role offers a competitive base salary. This is a Hybrid Based role in Central London. More flexibility is on offer if needed. Don't miss out on this opportunity to work with one of the best in the industry!If you're interested in this opportunity, submit your CV as soon as possible. Interviews will be arranged ASAP! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Company Description The British Airways (BA) IT Operations team is part of BA Digital within the International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. Our vision is to become the most trusted digital airline. We seek to delight our customers, enable our colleagues, accelerate business performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data. To harness our full potential across our customer, operational and colleague journeys, as well as our enabling domains, platforms and programmes, we are changing our ways of working and transitioning into a product-led organisation at scale. Together, we are building a better BA. Job Description This is a key hire for the team and we are looking for a candidate who can implement and maintain state of the art industry practices for making applications as secure as possible whilst also improving developer efficiency. Working closely with cyber and product teams you will perform a critical role in terms of ensuring that the company's products are built with security considerations from the ground up. As a DevSecOps Engineer you will focus on AWS hosted services, including Production, Development and Test environments. Constructing and maintaining the CI/CD pipelines will be among your main responsibilities. You will help the adoption of shift-left approach when participating in Continuous Delivery and adhering to standards and conventions outlined as part of quality and security measures. Key Responsibilities and Tasks: Infrastructure provisioning, management?and optimisation through code. Collaborate with Cyber and other stakeholders in order to develop and implement security policies and procedures.? Automate workflows to help push the limit of the infrastructure and enable continuous delivery of capabilities onto a hybrid infrastructure.? Build, maintain and monitor CI/CD pipelines and collaborate with software engineers to ensure that security standards are met throughout the software development lifecycle. Conduct Code Reviews and utilize Static Code Analysis to identify and mitigate security risks in software code. Implement monitoring and threat detection tools and practices to proactively identify and resolve performance issues and bottlenecks. Troubleshoot issues until root causes are understood on high traffic production systems, participate in design and review processes, interact with product owners to coordinate infrastructure changes.? Collaborate with vendors throughout the development, installation, and troubleshooting of application systems and software to enhance the performance of supported applications. Utilize experience to evaluate and assess new ways to scale platform capabilities.? Drive continuous improvements, actively participating in projects and service enhancements. This role may require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able to travel to participate in meetings, workshops and other related activities. Qualifications A bachelor's degree in computer science, Cybersecurity, or a related field Desired Qualification Recognised architecture qualification desirable Skills & Experience Experience in Infrastructure as Code (IaC) automations in CI/CD and AWS/Azure environments using Terraform. Extensive production experience using AWS and/or Azure technology stack, including Web apps, traffic manager, serverless functions, CDN, application insights, CloudWatch, pipelines, storage and security. Experience with implementing and maintaining Zero-Trust concepts and policy enforcement.? Understanding of software development methodologies and programming languages.? Deep knowledge of continuous integration and delivery tooling such as Github, ArgoCD, Docker, Kubernetes and Terraform. Understanding and experience using or deploying device-based trust applications (Okta Verify, Google Beyondcorp, Cloudflare Zero Trust, etc).? Extensive knowledge of RBAC/ABAC concepts and operating policies.? Excellent technical documentation and KB writing skills with the ability to contribute and present to developer communities.? Work independently and organized, with the ability to prioritize a busy workload.? Ability to collaborate with cross-functional team members that are dependencies to meet the customers need.? Advanced level of technical troubleshooting experience for incident responses/planning.? Experience of working within a regulated industry or working with standards and compliance frameworks is desirable.
Mar 28, 2024
Full time
Company Description The British Airways (BA) IT Operations team is part of BA Digital within the International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. Our vision is to become the most trusted digital airline. We seek to delight our customers, enable our colleagues, accelerate business performance, increase shareholder value, and protect our business through the innovative and agile use of technology and data. To harness our full potential across our customer, operational and colleague journeys, as well as our enabling domains, platforms and programmes, we are changing our ways of working and transitioning into a product-led organisation at scale. Together, we are building a better BA. Job Description This is a key hire for the team and we are looking for a candidate who can implement and maintain state of the art industry practices for making applications as secure as possible whilst also improving developer efficiency. Working closely with cyber and product teams you will perform a critical role in terms of ensuring that the company's products are built with security considerations from the ground up. As a DevSecOps Engineer you will focus on AWS hosted services, including Production, Development and Test environments. Constructing and maintaining the CI/CD pipelines will be among your main responsibilities. You will help the adoption of shift-left approach when participating in Continuous Delivery and adhering to standards and conventions outlined as part of quality and security measures. Key Responsibilities and Tasks: Infrastructure provisioning, management?and optimisation through code. Collaborate with Cyber and other stakeholders in order to develop and implement security policies and procedures.? Automate workflows to help push the limit of the infrastructure and enable continuous delivery of capabilities onto a hybrid infrastructure.? Build, maintain and monitor CI/CD pipelines and collaborate with software engineers to ensure that security standards are met throughout the software development lifecycle. Conduct Code Reviews and utilize Static Code Analysis to identify and mitigate security risks in software code. Implement monitoring and threat detection tools and practices to proactively identify and resolve performance issues and bottlenecks. Troubleshoot issues until root causes are understood on high traffic production systems, participate in design and review processes, interact with product owners to coordinate infrastructure changes.? Collaborate with vendors throughout the development, installation, and troubleshooting of application systems and software to enhance the performance of supported applications. Utilize experience to evaluate and assess new ways to scale platform capabilities.? Drive continuous improvements, actively participating in projects and service enhancements. This role may require some travel and working from multiple sites/locations within UK and internationally. You must be willing and able to travel to participate in meetings, workshops and other related activities. Qualifications A bachelor's degree in computer science, Cybersecurity, or a related field Desired Qualification Recognised architecture qualification desirable Skills & Experience Experience in Infrastructure as Code (IaC) automations in CI/CD and AWS/Azure environments using Terraform. Extensive production experience using AWS and/or Azure technology stack, including Web apps, traffic manager, serverless functions, CDN, application insights, CloudWatch, pipelines, storage and security. Experience with implementing and maintaining Zero-Trust concepts and policy enforcement.? Understanding of software development methodologies and programming languages.? Deep knowledge of continuous integration and delivery tooling such as Github, ArgoCD, Docker, Kubernetes and Terraform. Understanding and experience using or deploying device-based trust applications (Okta Verify, Google Beyondcorp, Cloudflare Zero Trust, etc).? Extensive knowledge of RBAC/ABAC concepts and operating policies.? Excellent technical documentation and KB writing skills with the ability to contribute and present to developer communities.? Work independently and organized, with the ability to prioritize a busy workload.? Ability to collaborate with cross-functional team members that are dependencies to meet the customers need.? Advanced level of technical troubleshooting experience for incident responses/planning.? Experience of working within a regulated industry or working with standards and compliance frameworks is desirable.
A leading Independent IT Infrastructure and Services Consultancy is looking for a Portfolio Test Manager (SAP) for a 3-month contract initially The Portfolio Test Manager will communicate, agree and implement the Test Strategy & Execution standard test processes across multiple departments in Group Infrastructure Services, ensuring all change from minor operational changes to complex programs go through the standard test process. Provide test management support for multiple projects delivering the test plan (Scope, testers, test environments, test data), resources, test schedule, test progress reporting. Responsible for functionally managing a team of test managers to deliver projects within the portfolio. Experience Required Minimum 5 - years Test Manager and Defect Management experience SAP expertise in Logistics SD&MM, Accounting (FI) and Controlling (CO) procedures including Cash, AR, AP, Taxes, Treasury hands-on experience of FI/CO configuration & testing Knowledge of Prince 2 methodology ISTQB Foundation (CTFL) certification Knowledge of ISO-IEC-IEEE 29119 and / or TMMi Knowledge of ITIL v3 Service Validation & Testing Use of formal Test Management tools (e.g Quality centre or Spira) Detailed knowledge of formal Test Management methodologies, processes and approaches Good demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholders Ability to present to internal and external audiences Demonstrable time and organisational skills (working with limited supervision), good leadership and coaching skills Proven ability to work under pressure and to tight deadlines Desirable Knowledge of SAP HCM Knowledge of Materials Management, Sales and Distribution and Logistics Execution Excellent analytical skills comparable to business analysts able to understand e2e solutions Experience in working within a globally diverse team ITIL v3 Intermediate Level, Prince 2 or PMI certified Experience as a Test Analyst or Project Manager Experience of performance and non-functional testing Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
A leading Independent IT Infrastructure and Services Consultancy is looking for a Portfolio Test Manager (SAP) for a 3-month contract initially The Portfolio Test Manager will communicate, agree and implement the Test Strategy & Execution standard test processes across multiple departments in Group Infrastructure Services, ensuring all change from minor operational changes to complex programs go through the standard test process. Provide test management support for multiple projects delivering the test plan (Scope, testers, test environments, test data), resources, test schedule, test progress reporting. Responsible for functionally managing a team of test managers to deliver projects within the portfolio. Experience Required Minimum 5 - years Test Manager and Defect Management experience SAP expertise in Logistics SD&MM, Accounting (FI) and Controlling (CO) procedures including Cash, AR, AP, Taxes, Treasury hands-on experience of FI/CO configuration & testing Knowledge of Prince 2 methodology ISTQB Foundation (CTFL) certification Knowledge of ISO-IEC-IEEE 29119 and / or TMMi Knowledge of ITIL v3 Service Validation & Testing Use of formal Test Management tools (e.g Quality centre or Spira) Detailed knowledge of formal Test Management methodologies, processes and approaches Good demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholders Ability to present to internal and external audiences Demonstrable time and organisational skills (working with limited supervision), good leadership and coaching skills Proven ability to work under pressure and to tight deadlines Desirable Knowledge of SAP HCM Knowledge of Materials Management, Sales and Distribution and Logistics Execution Excellent analytical skills comparable to business analysts able to understand e2e solutions Experience in working within a globally diverse team ITIL v3 Intermediate Level, Prince 2 or PMI certified Experience as a Test Analyst or Project Manager Experience of performance and non-functional testing Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cloud Engineer Salary: £51,000 + Package Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong knowledge of cloud infrastructure/architecture and how to build cloud services to join as a Cloud Engineer. The successful applicant will join a well-established IT team to support with the trusts move from on-prem to a cloud environment! As the Cloud Engineer, you will be heavily involved in cloud & infrastructure projects across the trust, whilst being able to advise and recommend best ways to go forward with a cloud first mindset. The Cloud Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Cloud Engineer are: - Knowledge & Understanding of On-Prem and Cloud Infrastructure- Knowledge of how to build Cloud Services- Experience with Windows servers, Azure & Linux would be a bonus- An understanding of cloud architecture- An expert communicator and have the ability to work with senior stakeholders Cloud Architect/ Infrastructure Engineer / Cloud Project Manager
Mar 28, 2024
Full time
Cloud Engineer Salary: £51,000 + Package Location: Manchester(Hybrid) Large Pension Contribution, Annual Leave, Government Benefits, Internal Progression and Exciting projects to work on I'm currently working with an NHS trust based in the Manchester area who are looking for someone with strong knowledge of cloud infrastructure/architecture and how to build cloud services to join as a Cloud Engineer. The successful applicant will join a well-established IT team to support with the trusts move from on-prem to a cloud environment! As the Cloud Engineer, you will be heavily involved in cloud & infrastructure projects across the trust, whilst being able to advise and recommend best ways to go forward with a cloud first mindset. The Cloud Engineer will benefit from a very strong work-life balance that includes flexible, hybrid working and great opportunities for training and development. Skills required for the Cloud Engineer are: - Knowledge & Understanding of On-Prem and Cloud Infrastructure- Knowledge of how to build Cloud Services- Experience with Windows servers, Azure & Linux would be a bonus- An understanding of cloud architecture- An expert communicator and have the ability to work with senior stakeholders Cloud Architect/ Infrastructure Engineer / Cloud Project Manager
T3/Implementation Engineer - £80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : £70,000 - £80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities.Please do not hesitate and apply today, I am looking to move very fast with this position.This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 28, 2024
Full time
T3/Implementation Engineer - £80,000 (DOE) - Bracknell - Hybrid Working! Role : T3/Implementation Engineer Location : Bracknell Salary : £70,000 - £80,000 + Unbelievable Benefits! Interviewing Immediately - Apply Now Fancy working for a global IT company who have branches in the US, UK, Germany and many more? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. Responsibilities: Work customer incidents and consultations that have been escalated from the Tier 2 team. Perform analysis and troubleshooting of Spectra Logic products in customer environments. Identify possible product/service/process quality issues affecting the field and bring them to the attention of the Support Manager(s) and Dev Engineering, via the defined RFA escalation process. Take corrective action to provide timely resolution of technical problems affecting customer experience. Availability for Scheduled Installation Deployments and Preventative Maintenance engagements, as well as short notice Fly-and-Fix travel to customer sites when required for onsite support. Use gathered information to initiate and manage product or process improvements. Attend cross-functional meetings geared toward improving product quality, discussing product changes, and prioritizing enhancements and bug fixes. Manage and organize the collection, verification, and dissemination of product technical information (specifically the Support Confluence space). Requirements: Advanced knowledge of Storage Hardware (Tape, Disk), Backup Applications, Servers, SAN, Cloud, plus Windows and Unix/Linux Operating Systems. Experience with controlling situations with displeased customers, leading to potentially stressful and time consuming resolution paths of customer issues. Ideal candidates will possess excellent troubleshooting skills utilizing logical processes and possess the ability to learn new technical concepts quickly. Excellent written and verbal communications skills. Detail oriented, with creative problem-solving skills. Strong interpersonal skills, with ability to communicate at all organizational levels. Good organizational and time management skills, a strong work-ethic in addition to a positive attitude are required. Ability to work on multiple projects while adapting to shifting priorities.Please do not hesitate and apply today, I am looking to move very fast with this position.This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT SupportBuilt on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
I'm working with a reputable organisation to find an Infrastructure Engineer to join their team. This is a highly technical role, where you'll be providing 3rd line support and supporting Service Engineers through more complex technical issues, all whilst delivery high quality customer service. The Business This Business specialises in delivering complex IT projects to a wide range of sectors, using the best tools and technologies to result in innovative solutions. The Mission In this role you'll need to be confident in carrying out a range of responsibilities: from patch management and ensuring system security, to conducting technical deployments and system upgrades, all whilst adhering to SLA agreements. The Role Day to day responsibilities include: Drive operational stability by monitoring and maintaining cloud & infrastructure devices Provide remote support when needed for diagnosing and resolving faults Visit customer sites when needed Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Improve customer infrastructure and update processes Process creation for other team members to work from Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You You should have very strong experience as an Infrastructure Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: Cloud services Virtualisation Windows environments Microsoft Azure services Windows Server administration VMware infrastructure management Cloud migrations Hybrid environments Proficiency with scripting languages such as PowerShell or Azure CL It would be desirable to possess professional certifications in Microsoft Azure, VMware, and Windows Server Benefits In addition to a salary up to £50k and hybrid/flexible working, the Business can offer a range of benefits from 27 days of annual leave and your birthday off, to yearly pay reviews, enhanced parental leave cover, and more. Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure or IT Support roles I have that may also be a good match for you, then please apply to this advert or catch me on LinkedIn "Sania Mander" You must be fully eligible to work in the UK to apply to this position.
Mar 28, 2024
Full time
I'm working with a reputable organisation to find an Infrastructure Engineer to join their team. This is a highly technical role, where you'll be providing 3rd line support and supporting Service Engineers through more complex technical issues, all whilst delivery high quality customer service. The Business This Business specialises in delivering complex IT projects to a wide range of sectors, using the best tools and technologies to result in innovative solutions. The Mission In this role you'll need to be confident in carrying out a range of responsibilities: from patch management and ensuring system security, to conducting technical deployments and system upgrades, all whilst adhering to SLA agreements. The Role Day to day responsibilities include: Drive operational stability by monitoring and maintaining cloud & infrastructure devices Provide remote support when needed for diagnosing and resolving faults Visit customer sites when needed Take a lead in customer meetings alongside Accounts Managers or Team Leaders Deliver a positive customer experience through good communication Work both independently and collaboratively Regularly review and update customer support documentation Improve customer infrastructure and update processes Process creation for other team members to work from Assist your colleagues by sharing your knowledge to effectively resolve technical issues, and take part in training for your professional development About You You should have very strong experience as an Infrastructure Engineer and be able to troubleshoot complex issues. You should also possess strong communication skills to collaborate with your colleagues as well as communicate efficiently with the client. You should also have the following technical experience: Cloud services Virtualisation Windows environments Microsoft Azure services Windows Server administration VMware infrastructure management Cloud migrations Hybrid environments Proficiency with scripting languages such as PowerShell or Azure CL It would be desirable to possess professional certifications in Microsoft Azure, VMware, and Windows Server Benefits In addition to a salary up to £50k and hybrid/flexible working, the Business can offer a range of benefits from 27 days of annual leave and your birthday off, to yearly pay reviews, enhanced parental leave cover, and more. Next Steps? If you would like to know anything more about this role or even just want to hear what other Infrastructure or IT Support roles I have that may also be a good match for you, then please apply to this advert or catch me on LinkedIn "Sania Mander" You must be fully eligible to work in the UK to apply to this position.
3rd line support engineeerLead Engineer/consultant/manager for managed Service Provider - Ripley An East Midlands Managed Service Provider have a vacancy for a 3 rd Line senior technical support engineer / project manager. A varied role with exposure to a plethora of technologies spanning a significant number of client sites and industries. The role will include; providing escalation support to our 1st and 2nd line team, writing policies and procedures for customers (e.g. DR plans and CyberEssentials compliance), proactively searching for issues and vulnerabilities at customer sites to prevent issues before they happen, pre-sales project planning, analysis and customer engagement, the management and maintenance of Microsoft Windows Server environments from 2008 to 2019 on-premise and Microsoft Azure environments, the deployment, migration to and maintenance of Microsoft 365 suite of cloud services, Hyper-V and VMWare infrastructures including clustering, TCP/IP network analytics, network topology design and cyber security (inclusive of the perimeter firewall (primarily WatchGuard), client-based applications and CyberEssentials), evaluation and deployment of new technologies as and when required, engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes and developing agent procedures/monitoring in our RMM solution to improve proactiveness and automation. The ideal candidate will have several years of experience working in a managed service provider environment as a 3 rd line engineer, have led and project managed a number of server and network migrations both on-premise and cloud infrastructures. A solid background in Azure/Microsoft 365 is essential. The candidate: o Excellent customer-facing skills - experience dealing with internal/external business stakeholders. o Strong team player and self-motivated. o Experience writing IT policies, procedures and project plans. o Proactive nature, you will need to take ownership and see them through to completion. o Provide a 3rd line initial escalation point to our support team. o Be visionary in how to improve current methods of working, and utilise current systems o Provide technical support for the commercial team to assist with project planning, analysis and customer engagement. o Evaluation and deployment of new technologies as and when required. o Engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes. o Excellent knowledge of Microsoft technologies - up to Windows Server 2019, Exchange 2019, Hyper-V clustering, Windows 10/11, Office 2019 / Microsoft 365 and VMWare. o Strong and demonstrable network analytics and design skills. o Ability to troubleshoot and investigate problems without defined causes. o Demonstrable experience with firewalls, routing and VLAN technologies o Ideally, you will have MCSE / MCITP Qualification - willingness to continue self-development and education is a must. If you are motivated to take your technical skill set to the next level and work with a dynamic team, then this is the ideal role for you. You must have excellent interpersonal and communication skills and be comfortable in dealing with senior board members/stakeholders at our customer sites. Experience in leading/mentoring other more junior staff is also a must. The candidate must be mobile and hold a UK driving license
Mar 28, 2024
Full time
3rd line support engineeerLead Engineer/consultant/manager for managed Service Provider - Ripley An East Midlands Managed Service Provider have a vacancy for a 3 rd Line senior technical support engineer / project manager. A varied role with exposure to a plethora of technologies spanning a significant number of client sites and industries. The role will include; providing escalation support to our 1st and 2nd line team, writing policies and procedures for customers (e.g. DR plans and CyberEssentials compliance), proactively searching for issues and vulnerabilities at customer sites to prevent issues before they happen, pre-sales project planning, analysis and customer engagement, the management and maintenance of Microsoft Windows Server environments from 2008 to 2019 on-premise and Microsoft Azure environments, the deployment, migration to and maintenance of Microsoft 365 suite of cloud services, Hyper-V and VMWare infrastructures including clustering, TCP/IP network analytics, network topology design and cyber security (inclusive of the perimeter firewall (primarily WatchGuard), client-based applications and CyberEssentials), evaluation and deployment of new technologies as and when required, engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes and developing agent procedures/monitoring in our RMM solution to improve proactiveness and automation. The ideal candidate will have several years of experience working in a managed service provider environment as a 3 rd line engineer, have led and project managed a number of server and network migrations both on-premise and cloud infrastructures. A solid background in Azure/Microsoft 365 is essential. The candidate: o Excellent customer-facing skills - experience dealing with internal/external business stakeholders. o Strong team player and self-motivated. o Experience writing IT policies, procedures and project plans. o Proactive nature, you will need to take ownership and see them through to completion. o Provide a 3rd line initial escalation point to our support team. o Be visionary in how to improve current methods of working, and utilise current systems o Provide technical support for the commercial team to assist with project planning, analysis and customer engagement. o Evaluation and deployment of new technologies as and when required. o Engagement with our 3rd party support team at a high level to maintain and improve the relationship/processes. o Excellent knowledge of Microsoft technologies - up to Windows Server 2019, Exchange 2019, Hyper-V clustering, Windows 10/11, Office 2019 / Microsoft 365 and VMWare. o Strong and demonstrable network analytics and design skills. o Ability to troubleshoot and investigate problems without defined causes. o Demonstrable experience with firewalls, routing and VLAN technologies o Ideally, you will have MCSE / MCITP Qualification - willingness to continue self-development and education is a must. If you are motivated to take your technical skill set to the next level and work with a dynamic team, then this is the ideal role for you. You must have excellent interpersonal and communication skills and be comfortable in dealing with senior board members/stakeholders at our customer sites. Experience in leading/mentoring other more junior staff is also a must. The candidate must be mobile and hold a UK driving license
IT Support Engineer - Immingham - £36k-£38k Benjamin Edwards are recruiting for an IT Support Engineer for an established organisation with a Europe-wide reach. This is an exciting opportunity for an IT Support Engineer at their busy and expanding business. What's on offer to the IT Support Engineer Company Pension Scheme Life Assurance Cover The role of the IT Support Engineer Provide local and remote support for all network users Provide IT support for all UK sites and network infrastructure including: - Maintenance and installation on the wireless and fibre infrastructure - PC's and associated IT equipment - All software packages used on company systems - CCTV and Access Control Systems Administration of bespoke IT systems Dealing with Suppliers and Contractors Installation and configuration of CCTV equipment Provide on call out of hours support when required by the call out rota To work closely with the Assistant IT Manager to ensure the successful roll out of projects Provide advice and assistance to other members of the IT team Working at heights where required Completion and implementation of assigned work within time constraints Follow and maintain best practices and adhering to health and safety policies The ideal candidate for the role of IT Support Engineer Have experience with network infrastructure and cable management/installations, CCTV equipment, access control and fire alarm installations or similar type of role Be able to work at heights operating MEWP working in a busy environment, often outdoors and in inclement weather conditions Be willing to undertake further training Hold a full UK driving licence Be willing to work to a flexible timetable to meet the changing patterns of work, which could include working at other sites within the UK and Europe
Mar 28, 2024
Full time
IT Support Engineer - Immingham - £36k-£38k Benjamin Edwards are recruiting for an IT Support Engineer for an established organisation with a Europe-wide reach. This is an exciting opportunity for an IT Support Engineer at their busy and expanding business. What's on offer to the IT Support Engineer Company Pension Scheme Life Assurance Cover The role of the IT Support Engineer Provide local and remote support for all network users Provide IT support for all UK sites and network infrastructure including: - Maintenance and installation on the wireless and fibre infrastructure - PC's and associated IT equipment - All software packages used on company systems - CCTV and Access Control Systems Administration of bespoke IT systems Dealing with Suppliers and Contractors Installation and configuration of CCTV equipment Provide on call out of hours support when required by the call out rota To work closely with the Assistant IT Manager to ensure the successful roll out of projects Provide advice and assistance to other members of the IT team Working at heights where required Completion and implementation of assigned work within time constraints Follow and maintain best practices and adhering to health and safety policies The ideal candidate for the role of IT Support Engineer Have experience with network infrastructure and cable management/installations, CCTV equipment, access control and fire alarm installations or similar type of role Be able to work at heights operating MEWP working in a busy environment, often outdoors and in inclement weather conditions Be willing to undertake further training Hold a full UK driving licence Be willing to work to a flexible timetable to meet the changing patterns of work, which could include working at other sites within the UK and Europe
A leading Independent IT Infrastructure and Services Consultancy is looking for a Portfolio Test Manager (ScienceLogic) for a 3-month contract initially. The Portfolio Test Manager will Communicate, agree and implement the Test Strategy & Execution standard test processes for the project. The Test Manager will provide test management support by delivering the test plan (Scope, testers, test environments, test data), resources, test schedule, day to day progress and defect management, test progress reporting.Experience RequiredMinimum 5 - years Test Manager and Defect Management experienceScience Logic/ IT operations monitoring solutionsKnowledge of Prince 2 methodologyISTQB Foundation (CTFL) certificationServiceNow expertiseKnowledge of ITIL v3 Service Validation & TestingUse of formal Test Management tools (e.g Quality centre or Spira)Detailed knowledge of formal Test Management methodologies, processes and approachesGood demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholdersAbility to present to internal and external audiencesDemonstrable time and organisational skills (working with limited supervision), good leadership and coaching skillsProven ability to work under pressure and to tight deadlines Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
A leading Independent IT Infrastructure and Services Consultancy is looking for a Portfolio Test Manager (ScienceLogic) for a 3-month contract initially. The Portfolio Test Manager will Communicate, agree and implement the Test Strategy & Execution standard test processes for the project. The Test Manager will provide test management support by delivering the test plan (Scope, testers, test environments, test data), resources, test schedule, day to day progress and defect management, test progress reporting.Experience RequiredMinimum 5 - years Test Manager and Defect Management experienceScience Logic/ IT operations monitoring solutionsKnowledge of Prince 2 methodologyISTQB Foundation (CTFL) certificationServiceNow expertiseKnowledge of ITIL v3 Service Validation & TestingUse of formal Test Management tools (e.g Quality centre or Spira)Detailed knowledge of formal Test Management methodologies, processes and approachesGood demonstrable negotiating and influencing skills to deal with sensitive customer issues and manage stakeholdersAbility to present to internal and external audiencesDemonstrable time and organisational skills (working with limited supervision), good leadership and coaching skillsProven ability to work under pressure and to tight deadlines Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk