Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Join Us as Head of Support Location: Milton Keynes Office Salary: Up to 60,000 Are you ready to revolutionise customer support? We are seeking a dynamic and innovative Head of Support to lead a support team into the future. If you exude competence and thrive on innovation, this role is tailored for you. About the company: Our client is at the forefront of AI technology and passionate about using modern methods to elevate their support services. They believe in pushing boundaries, embracing change, and delivering exceptional customer experiences. The Opportunity: As their Head of Support, you're not just managing; you're inspiring and leading a team dedicated to excellence. You understand that strength lies in your people and the community. Your mission is to drive customers' support experience beyond current boundaries, champion innovation, and foster a culture of continuous improvement. The help desk handles over 8,000 tickets per year via our 20 strong 1st, 2nd, and 3rd-line analysts, who have deep application and domain knowledge. They provide the first point of help for customers who are stuck, need advice, or have encountered a snag. As part of the Strategic Management Team, you will lead the support team and deliver a service that customers truly love. What You'll Do as a Head of Support: Lead and inspire a team of 15+ support professionals to deliver outstanding service. Develop and implement innovative support strategies aligned with company objectives. Drive continuous improvement initiatives to optimise processes and enhance efficiency. Foster a culture of collaboration, learning, and growth within the support department. Act as a strategic advisor to senior management, providing insights and recommendations to enhance customer satisfaction. What We're Looking For in a Head of Support: A proven leader with at least three years of experience in senior management, preferably leading a support department. A trailblazer passionate about AI and leveraging modern methods to revolutionise support operations. Excellent communication skills with the ability to influence and inspire others. Strong problem-solving abilities and a proactive approach to overcoming challenges. A customer-centric mindset with a relentless focus on delivering exceptional experiences. Why apply: Be part of a dynamic and innovative team at the forefront of AI technology. Opportunity to make a significant impact and drive meaningful change. Competitive salary of up to 60,000 and attractive benefits package. Collaborative and inclusive work environment that values creativity and diversity. Ready to Lead a Support Revolution? We want to hear from you if you're ready to take on this exciting challenge and lead our support function to new heights! Apply now and join us on our journey to redefine customer excellence.
Apr 18, 2024
Full time
Join Us as Head of Support Location: Milton Keynes Office Salary: Up to 60,000 Are you ready to revolutionise customer support? We are seeking a dynamic and innovative Head of Support to lead a support team into the future. If you exude competence and thrive on innovation, this role is tailored for you. About the company: Our client is at the forefront of AI technology and passionate about using modern methods to elevate their support services. They believe in pushing boundaries, embracing change, and delivering exceptional customer experiences. The Opportunity: As their Head of Support, you're not just managing; you're inspiring and leading a team dedicated to excellence. You understand that strength lies in your people and the community. Your mission is to drive customers' support experience beyond current boundaries, champion innovation, and foster a culture of continuous improvement. The help desk handles over 8,000 tickets per year via our 20 strong 1st, 2nd, and 3rd-line analysts, who have deep application and domain knowledge. They provide the first point of help for customers who are stuck, need advice, or have encountered a snag. As part of the Strategic Management Team, you will lead the support team and deliver a service that customers truly love. What You'll Do as a Head of Support: Lead and inspire a team of 15+ support professionals to deliver outstanding service. Develop and implement innovative support strategies aligned with company objectives. Drive continuous improvement initiatives to optimise processes and enhance efficiency. Foster a culture of collaboration, learning, and growth within the support department. Act as a strategic advisor to senior management, providing insights and recommendations to enhance customer satisfaction. What We're Looking For in a Head of Support: A proven leader with at least three years of experience in senior management, preferably leading a support department. A trailblazer passionate about AI and leveraging modern methods to revolutionise support operations. Excellent communication skills with the ability to influence and inspire others. Strong problem-solving abilities and a proactive approach to overcoming challenges. A customer-centric mindset with a relentless focus on delivering exceptional experiences. Why apply: Be part of a dynamic and innovative team at the forefront of AI technology. Opportunity to make a significant impact and drive meaningful change. Competitive salary of up to 60,000 and attractive benefits package. Collaborative and inclusive work environment that values creativity and diversity. Ready to Lead a Support Revolution? We want to hear from you if you're ready to take on this exciting challenge and lead our support function to new heights! Apply now and join us on our journey to redefine customer excellence.
Senior Dynamics 365 Developer Our client, a leading company in the Insurance industry, is currently seeking a Senior Dynamics 365 Developer to join their IT department on a permanent basis. Role & Responsibilities Develop, customize, and integrate Microsoft Dynamics 365 applications Collaborate with business analysts and solution architects to design solutions that meet business requirements Implement software development best practices and participate in code reviews Troubleshoot and resolve technical issues in a timely manner Provide technical guidance and support to junior developers Key Skills: Extensive experience with Microsoft Dynamics 365 development Proficiency in programming languages such as C#, JavaScript, and TypeScript Strong knowledge of Dynamics 365 extensions, customizations, and integrations Excellent problem-solving and analytical skills Ability to work effectively in a team-oriented environment There is no sponsorship available for this role. Get in touch to find out more
Apr 18, 2024
Full time
Senior Dynamics 365 Developer Our client, a leading company in the Insurance industry, is currently seeking a Senior Dynamics 365 Developer to join their IT department on a permanent basis. Role & Responsibilities Develop, customize, and integrate Microsoft Dynamics 365 applications Collaborate with business analysts and solution architects to design solutions that meet business requirements Implement software development best practices and participate in code reviews Troubleshoot and resolve technical issues in a timely manner Provide technical guidance and support to junior developers Key Skills: Extensive experience with Microsoft Dynamics 365 development Proficiency in programming languages such as C#, JavaScript, and TypeScript Strong knowledge of Dynamics 365 extensions, customizations, and integrations Excellent problem-solving and analytical skills Ability to work effectively in a team-oriented environment There is no sponsorship available for this role. Get in touch to find out more
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To £45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To £45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Fantastic opportunity for a senior applications analyst to join a leading organisation based in Birmingham on a 2 year fixed term contract. Paying up to £54,000 base + 40 days annual leave and a 14.5% pension. Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational methods, procedures and facilities in assigned area of responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve business performance, maintain all associated documentation, investigates issues, and provides advice on application security, licensing, upgrades, backups, and disaster recovery needs. Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Coordinate the implementation of agreed remedies and preventative measures and analyse patterns and trends to prevent future incidents.
Apr 18, 2024
Contractor
Fantastic opportunity for a senior applications analyst to join a leading organisation based in Birmingham on a 2 year fixed term contract. Paying up to £54,000 base + 40 days annual leave and a 14.5% pension. Hybrid working. Role Summary The primary responsibility of the Lead Application Analyst is to provide Application Management and Support for the business systems. As Service Owner for one or more services will be responsible for excellent customer service, consistently meeting service levels and key performance indicators as agreed with our customers. Main Duties Service Level Management Ensure that service delivery meets agreed service levels, negotiating service level requirements with customers, diagnosing service problems and implementing improvements to the service. Creates and maintains a catalogue of available services. Establishes and maintains operational methods, procedures and facilities in assigned area of responsibility and reviews them regularly for effectiveness and efficiency. Owns the transition process, develops the organisation's approach and defines the acceptance criteria for service transition. The postholder will actively engage with project managers to ensure quality outputs within the agreed acceptance criteria. Manage application enhancements designed to improve business performance, maintain all associated documentation, investigates issues, and provides advice on application security, licensing, upgrades, backups, and disaster recovery needs. Ensures that appropriate action is taken to anticipate, investigate and resolve problems in systems and services. Coordinate the implementation of agreed remedies and preventative measures and analyse patterns and trends to prevent future incidents.
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To 45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Job Title: Senior IT Analyst Sector: Financial Services Location: Central London & Hybrid Job Type: Full-Time Are you a skilled and experienced IT professional with a passion for providing exceptional support across various IT environments? We are seeking a highly motivated IT Support Administrator to join our dynamic team. As a key member of our IT department, you will play a crucial role in ensuring the seamless operation of our IT systems and infrastructure. Key Responsibilities: Provide 1st to 3rd line support for desktop users. Proficient in Windows 10/11 & MacOS troubleshooting and issue resolution. Administer and support Office 365 applications. Possess hands-on experience in SQL Server administration. Administer & support resources in AWS & Azure Manage and troubleshoot Exchange Online email services. Support and maintain Microsoft Teams for effective communication and collaboration. Experience with SharePoint administration. Monitor and optimize database performance. Assist with asset management Experience & Qualifications: SQL Server administration experience is essential. Minimum of 4 years in IT support Proven experience in providing IT support across different levels. Strong proficiency in desktop support, specifically with Windows 10 and Windows 11. In-depth knowledge of Office 365 and Exchange Online administration. Experience with Microsoft Teams and SharePoint. Excellent troubleshooting skills and problem-solving abilities. Effective communication skills to interact with end-users and team members. Benefits: Competitive salary - Up To 45,000 Starting Salary Health, dental, and vision insurance. Opportunities for professional development and training. Dynamic and collaborative work environment. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 18, 2024
Contractor
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
Apr 18, 2024
Full time
This Technical Analyst Lead job role sits within the PMO team and will be responsible for the relationship between the digital online teams and the eCommerce platform partner, ensuring user requirements are understood and clearly documented. Managing a team of 9 and reporting to the Digital Programme Manager, this job role will work closely with the Project Managers and the Support team to deliver key projects prioritised on the roadmap, and will be involved in various different work streams. You will be comfortable providing technical support and issue management across various on-going Digitial/E-Commerce projects. MAIN RESPONSIBILITIES: Gathering feedback from end users in order to continue improving systems effectively. Overseeing the incident management process and team members involved in resolving the incident. Translate business requirements into clear functional and technical solutions in Jira and Confluence. Communicating with various teams including Developers and IT Managers in order to build and implement technology solutions. Create any relevant as-is and to-be process flows/swim lane diagrams for projects Running tests or investigations on system or application issues and being able to provide solutions within a timely manner. Creating reports to share with stakeholders and senior-level employees Contributing to team meetings with reports being able to present your findings Experience ideally being sought: A high level of business intelligence and strong analytical skills. Technical & Business analysis experience working within a digital and E-Commerce function An ITIL background, with experience of running a technical support team, which know how to manage the priority and risk of issues raised. Proven experience across a range of E-Commerce technologies and platforms (Hybris experience essential) - 3rd party integrations Knowledge of corporate global ERP systems (SAP experience desirable) Strong understanding of the software development lifecycle in the Agile Model ITIL Foundation (v3 or ITIL4).
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Apr 18, 2024
Full time
Who We Are: Endeavor is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through IMG ARENA and OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. The Company: Endeavor (formerly WME IMG) is a global leader in sports, entertainment and fashion operating in more than 30 countries. Named one of Fortune's 25 Most Important Private Companies, Endeavor is comprised of a number of industry-leading companies including WME, IMG and UFC. The Endeavor network specializes in talent representation and management; brand marketing, sponsorship and licensing; media sales and distribution; event operation and management; and sports training and league development. The Opportunity In your role as Senior Product Manager within Endeavor's Data Services department, you'll play a pivotal role in developing and shaping data solutions that span Big Data, Business Intelligence, and Data Science across Endeavor's global operations. We work in cross functional product squads composed of Data Engineers, Data Analysts, Data Scientists, Business Analysts, and other supporting roles such as DevOps, Security and Architecture. You will be responsible for your own assigned squad(s) products, as well as setting up processes, shared resources and workflows for other squads. You will need a strategic mindset and to be able to positively influence other Product Managers in their strategy and direction. This role may involve management of other Product Managers or Business Analysts. Role & Responsibilities Develop and articulate a clear and engaging product vision and strategy that aligns with our departmental and company goals. Enhance departmental workflows and processes, promoting efficiency and a shared learning environment. Utilise data analytics and usage metrics to monitor product performance, guiding strategic improvements and user engagement. Lead market research to uncover emerging trends and opportunities for innovation. Manage project budgets with a focus on optimal resource allocation and impact. Deliver exceptional products that meet or exceed client's expectations, to the agreed timeline and release plans. Clearly define product requirements and user stories, ensuring a thorough understanding among development teams. Strategically prioritize the product backlog to reflect our client's needs and potential business impact. Directly engage with clients to gather feedback, sharing insights and updates to guide future product enhancements. Work closely with all disciplines in the Data Services department from Support, Engineering, Analysis, QA, management and Scrum Masters Meet with data scientists, data analysts and data engineers to create an understanding of the business impact and value of the requirements Introduce agile process improvements, and work in an evolving Agile and DevOps environment providing and receiving honest feedback Produce and maintain product roadmaps, and ensure clients are kept up-to-date with progress and tracking against roadmap Provide proactive and timely communication to stakeholders regarding releases, delays, updates and issues Collaborate with clients to understand their data needs, gather feedback and incorporate insights into product development Conduct regular client meetings and presentations to communicate product updates, roadmap and gather input for future enhancements Set expectations with stakeholders and mitigate issues to ensure smooth and on-time deliveries Develop and maintain product documentation, including user guides and release notes Preferred Skills A seasoned Product Manager with extensive in Product Management or similar roles Bachelor's degree in Information Systems, Computer Science or equivalent experience A comprehensive understanding of Agile methodologies and proven examples of introducing new agile practises and ideas into teams Excellent proactive stakeholder management and communication skills Excellent organization and forward-planning skills Excellent scoping and requirement documentation skills A proactive approach to problem-solving, with a keen eye for detail and a drive to uncover the root cause of any challenge A solid grasp of data-related products including data science, analytics, reporting, dashboarding, Big Data and data warehousing The ability to prioritize and execute tasks in a high-pressure environment A commitment to maintaining complete confidentiality and discretion at all times - all Endeavor employees are required to sign a confidentiality agreement, and any breach of this agreement will result in immediate disciplinary procedures Desirable Skills Previous leadership, management or mentoring experience Experience using product delivery tools e.g. JIRA/TFS Experience with data security principles and compliance (GDPR, CCPA etc) Experience with delivering cloud solutions Knowledge in a range of industries, including events, Media, Sports, Talent and other industries that Endeavor are involved with Additional Responsibilities and Duties when necessary Available to work out of normal business hours and weekends when required Endeavor unites and brings people together in our love of sport, culture, and entertainment. Weunderstand this can only be accomplished when we lead with a lens of diversity,equity,andinclusionineverything we do. As a global companythatdrivesculture,westrive to reflect theworld'sdiversevoices.Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief. About Us Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world's most dynamic and engaging storytellers, brands, live events, and experiences. The Endeavor network specializes in talent representation through entertainment agency WME; sports operations and advisory, event management, media production and distribution, and brand licensing through IMG; live event experiences and hospitality through On Location; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company comprising UFC and WWE. Diversity Statement for Endeavor Endeavor unites and brings people together in our love of sport, culture, and entertainment. We understand this can only be accomplished when we harness the entirety of our company and lead with a lens of diversity, equity, and inclusion in everything we do. It means that we engage in anti-racism and allyship the way we do anything. Fiercely and Fearlessly. As a global company that drives culture we endeavor to reflect the world's diverse voices both internally and externally to ensure success in our mission.
Information Security Analyst Up to 53,000 per annum plus benefits This is remote based role but ideally looking for someone close to West Midlands or West Yorkshire as these are the two UK offices PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. This superb international FinTech corporate with UK offices in the West Midlands and West Yorkshire are seeking an Information Security Analyst to join their skilled Security Team, responsible for protecting the organisations IT systems and Data. This is a permanent role with a base salary up to 53,000 per annum plus benefits. The role can be home based but you will need to live within a commutable distance of their offices in either Solihull or Halifax. This role involves monitoring, analysing, and reporting on the performance of the security controls and security tooling that have been implemented in the Organisation. By utilising the security tools the business has implemented, the Information Security Analyst will be responsible for ensuring that these tools are being utilised correctly, providing the necessary management information (MI) and using this MI to produce regular reports to senior management. The Information Security Analyst will also provide support to the necessary business functions in responding to security incidents, implementing security measures, and ensuring compliance with security policies and regulations. Key Responsibilities will include: Configure and manage security tolls and technologies to monitor and defend against cyber threats Generate reports on security vulnerabilities and compliance status for management Collaborate with IT Teams to integrate security controls into infrastructure and applications Monitor security alerts and incidents, investigate security breaches, and implement incident response procedures Analyse security incidents to identify root causes and recommend corrective actions Provide security guidance and support to IT teams and business units Stay up to date on emerging security threats, vulnerabilities, and technologies Conduct security assessments and audits to identify vulnerabilities and weaknesses in systems and networks Skills and experience required: You must have previous experience working within a Cyber Security or Information Security role A sound understanding the cyber security landscape Understanding of regulatory compliance requirements such as GDPR, ISO27001, or PCI DSS (Payment Card Industry Data Security Standard) Experience with security tools such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention System), and malware protection Developing security reporting packs for differing targeted audiences Knowledge of risk assessment tools, technologies and methods Ability to communicate security issues to peers and management Strong knowledge of networking protocols, operating systems, and security technologies Excellent analytical and problem-solving skills Strong communication and teamwork skills Ability to work independently and prioritize tasks in a fast-paced environment Experience with cloud security principles and technologies (e.g., AWS, Azure)
Apr 18, 2024
Full time
Information Security Analyst Up to 53,000 per annum plus benefits This is remote based role but ideally looking for someone close to West Midlands or West Yorkshire as these are the two UK offices PLEASE NOTE Due to the volume we will receive on this role please do not call to follow up on your application. You will receive confirmation your CV has been received and we will be in touch within 7 days if you are shortlisted. This superb international FinTech corporate with UK offices in the West Midlands and West Yorkshire are seeking an Information Security Analyst to join their skilled Security Team, responsible for protecting the organisations IT systems and Data. This is a permanent role with a base salary up to 53,000 per annum plus benefits. The role can be home based but you will need to live within a commutable distance of their offices in either Solihull or Halifax. This role involves monitoring, analysing, and reporting on the performance of the security controls and security tooling that have been implemented in the Organisation. By utilising the security tools the business has implemented, the Information Security Analyst will be responsible for ensuring that these tools are being utilised correctly, providing the necessary management information (MI) and using this MI to produce regular reports to senior management. The Information Security Analyst will also provide support to the necessary business functions in responding to security incidents, implementing security measures, and ensuring compliance with security policies and regulations. Key Responsibilities will include: Configure and manage security tolls and technologies to monitor and defend against cyber threats Generate reports on security vulnerabilities and compliance status for management Collaborate with IT Teams to integrate security controls into infrastructure and applications Monitor security alerts and incidents, investigate security breaches, and implement incident response procedures Analyse security incidents to identify root causes and recommend corrective actions Provide security guidance and support to IT teams and business units Stay up to date on emerging security threats, vulnerabilities, and technologies Conduct security assessments and audits to identify vulnerabilities and weaknesses in systems and networks Skills and experience required: You must have previous experience working within a Cyber Security or Information Security role A sound understanding the cyber security landscape Understanding of regulatory compliance requirements such as GDPR, ISO27001, or PCI DSS (Payment Card Industry Data Security Standard) Experience with security tools such as SIEM (Security Information and Event Management), IDS/IPS (Intrusion Detection/Prevention System), and malware protection Developing security reporting packs for differing targeted audiences Knowledge of risk assessment tools, technologies and methods Ability to communicate security issues to peers and management Strong knowledge of networking protocols, operating systems, and security technologies Excellent analytical and problem-solving skills Strong communication and teamwork skills Ability to work independently and prioritize tasks in a fast-paced environment Experience with cloud security principles and technologies (e.g., AWS, Azure)
Role Title: Business Analyst Duration: Until the end of the year Location: Northampton (Hybrid 2 days a week) Rate: 375 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Role is a Senior BA within EMM POD aligned to Unsecured Borrowing Sub-POD, supporting the Minerva T&C's, Minerva Refer a Friend, Minerva Affordability cards integration and Servicing. What we're looking for: Good Understanding of Agile/Waterfall methodologies Good Understanding of Scrum/Kanban Good Understanding of Lifecycle management Ability to write high quality Business Requirement Documents and Functional Specs that are clear and concise enough for both traders and developers to follow Ability to build strong relationships with the Middle Office, Operations, Compliance and Technology Key Skills/ requirements Awareness of business analysis frameworks Experience of conducting Business Analysis in Agile and Waterfall delivery environment Good understanding of Financial regulations Key Skills/ requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Apr 18, 2024
Contractor
Role Title: Business Analyst Duration: Until the end of the year Location: Northampton (Hybrid 2 days a week) Rate: 375 - Umbrella only (inside IR35) Would you like to join a global leader in consulting, technology services and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital and platforms. Role purpose / summary Role is a Senior BA within EMM POD aligned to Unsecured Borrowing Sub-POD, supporting the Minerva T&C's, Minerva Refer a Friend, Minerva Affordability cards integration and Servicing. What we're looking for: Good Understanding of Agile/Waterfall methodologies Good Understanding of Scrum/Kanban Good Understanding of Lifecycle management Ability to write high quality Business Requirement Documents and Functional Specs that are clear and concise enough for both traders and developers to follow Ability to build strong relationships with the Middle Office, Operations, Compliance and Technology Key Skills/ requirements Awareness of business analysis frameworks Experience of conducting Business Analysis in Agile and Waterfall delivery environment Good understanding of Financial regulations Key Skills/ requirements All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
Department of Work & Pensions
Newcastle Upon Tyne, Tyne And Wear
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 18, 2024
Full time
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Data Analyst with strong Power BI, Tableau, SQL and Python experience. A well established housing provider who are experiencing unprecedented growth are looking to add a strong Data Analyst to their team. Working across the organisation with multiple source data systems the role will lead on the management and analysis of both operational and financial data. Then working with the Senior Management Team to design and create highly effective reporting tools and platforms for internal and external stakeholders. Working across their full suite of internal systems the role will incorporate all aspects of the data analysis function, including data cleansing and defect management, root cause analysis and process review, data collation and manipulation. Power BI and SQL experience are a must for this position. This is a great opportunity to join a business that looks after their employees and can offer career progression. Duties Provide regular reporting packs to the various public bodies that they work with Prepare and automate monthly management pack with detailed business and financial analysis and insights Provide statistical information and insights that can be used for business development and profile raising purposes Support decision making within the business by analysing data for a better understanding of the business drivers and appraisal of results of ongoing initiatives Work with the management team to develop forecasts Support across the business to generate and analyse customer satisfaction surveys Work with all departments and other internal teams to identify how they can improve the quality and accessibility of their data and provide data insights to team operations. Support migration of data from legacy systems into Omniledger or others Establish and document processes to obtain information from various data sources Work with external IT support to ensure Omniledger data accuracy and consistency Train members of the finance and other teams on Power BI Knowledge Substantial knowledge of Excel and other data sources A good understanding of data manipulation and visualisation software (eg Tableau/SQL/Python/PowerBI) Excellent communication and presentation skills so that data can be presented in a user friendly and engaging manner 30,000 - 40,000 based on experience - Great benefits This role will be full time in the office based in Luton so you will need to be a commutable distance. You must have the right to work in the UK as sponsorship is not provided. Please reach out to me on (phone number removed) or (url removed) to find out more information and get your application moving!
Apr 18, 2024
Full time
Data Analyst with strong Power BI, Tableau, SQL and Python experience. A well established housing provider who are experiencing unprecedented growth are looking to add a strong Data Analyst to their team. Working across the organisation with multiple source data systems the role will lead on the management and analysis of both operational and financial data. Then working with the Senior Management Team to design and create highly effective reporting tools and platforms for internal and external stakeholders. Working across their full suite of internal systems the role will incorporate all aspects of the data analysis function, including data cleansing and defect management, root cause analysis and process review, data collation and manipulation. Power BI and SQL experience are a must for this position. This is a great opportunity to join a business that looks after their employees and can offer career progression. Duties Provide regular reporting packs to the various public bodies that they work with Prepare and automate monthly management pack with detailed business and financial analysis and insights Provide statistical information and insights that can be used for business development and profile raising purposes Support decision making within the business by analysing data for a better understanding of the business drivers and appraisal of results of ongoing initiatives Work with the management team to develop forecasts Support across the business to generate and analyse customer satisfaction surveys Work with all departments and other internal teams to identify how they can improve the quality and accessibility of their data and provide data insights to team operations. Support migration of data from legacy systems into Omniledger or others Establish and document processes to obtain information from various data sources Work with external IT support to ensure Omniledger data accuracy and consistency Train members of the finance and other teams on Power BI Knowledge Substantial knowledge of Excel and other data sources A good understanding of data manipulation and visualisation software (eg Tableau/SQL/Python/PowerBI) Excellent communication and presentation skills so that data can be presented in a user friendly and engaging manner 30,000 - 40,000 based on experience - Great benefits This role will be full time in the office based in Luton so you will need to be a commutable distance. You must have the right to work in the UK as sponsorship is not provided. Please reach out to me on (phone number removed) or (url removed) to find out more information and get your application moving!
Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in the centre of London. £110 - £130k package Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar Front Office teams. You will be working with the latest technology and exposed to exciting business area. Key skills for the Application Support Analyst are: - great relationship and interpersonal skills - background in application support within trading firm - Good SQL and Scripting skills Please apply now for a confidential discussion about the role and your future career Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Apr 18, 2024
Full time
Senior Application Support Analyst - Commodities Trading Fantastic opportunity for an experienced Application Support Analyst with a background supporting Front Office trading to grow their career in a fast-growing and hugely successful commodities trading business based in the centre of London. £110 - £130k package Hybrid working model, with excellent working culture and colleagues at the top of their game. The successful Application Support Analyst will have prior experience working in a similar role supporting high-functioning trading or similar Front Office teams. You will be working with the latest technology and exposed to exciting business area. Key skills for the Application Support Analyst are: - great relationship and interpersonal skills - background in application support within trading firm - Good SQL and Scripting skills Please apply now for a confidential discussion about the role and your future career Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
Apr 18, 2024
Contractor
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.