Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Technical Consultant - Microsoft Cloud SecurityRemote - UK55-65k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate and exciting opening for a Technical Consultant to be based Remotely in the UK. Technical Consultant rewards: Competitive salary ranging from 55-65k per annum Flexible remote working Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement Technical Consultant responsibilities: Executing technical deliverables for customer projects Leading the implementation of related solutions Assisting scoping and design workshops to understand customer challenges and propose solutions that meet requirements Writing post-delivery documents and statement of works Working closely with project management teams, ensuring project milestones and deadlines are met Deliver exceptional customer satisfaction and quality of work Diagnosing and fixing technical challenges Technical Consultant skills, traits, and experience: Technical Consultant/Internal Technical Specialist/Senior Support Analyst/Engineer SC-4200, SC300 preferred MS-500, AZ500 preferred Defender Sentinel Entra ID - Identity, AM & Security Project focused Troubleshooting Excellent communications skills Customer focused Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the technology community throughout the UK, Europe, North America, and Australia.
Apr 19, 2024
Full time
Technical Consultant - Microsoft Cloud SecurityRemote - UK55-65k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last few years. To meet expectations, they now have an immediate and exciting opening for a Technical Consultant to be based Remotely in the UK. Technical Consultant rewards: Competitive salary ranging from 55-65k per annum Flexible remote working Regular monthly gatherings Access to cutting-edge technology Opportunities for career advancement Technical Consultant responsibilities: Executing technical deliverables for customer projects Leading the implementation of related solutions Assisting scoping and design workshops to understand customer challenges and propose solutions that meet requirements Writing post-delivery documents and statement of works Working closely with project management teams, ensuring project milestones and deadlines are met Deliver exceptional customer satisfaction and quality of work Diagnosing and fixing technical challenges Technical Consultant skills, traits, and experience: Technical Consultant/Internal Technical Specialist/Senior Support Analyst/Engineer SC-4200, SC300 preferred MS-500, AZ500 preferred Defender Sentinel Entra ID - Identity, AM & Security Project focused Troubleshooting Excellent communications skills Customer focused Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the technology community throughout the UK, Europe, North America, and Australia.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 19, 2024
Full time
Infrastructure Operations Engineer: Pay up to £43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to £43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Apr 19, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams
Apr 19, 2024
Full time
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams
Head of Data Engineering The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please see our website for Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
Apr 18, 2024
Full time
Head of Data Engineering The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy. Please see our website for Crimson's Privacy Statement, should you wish to view prior to applying for this vacancy.
Hays is delighted to be working with a dynamic and forward-thinking organisation at the forefront of the manufacturing industry. They are seeking an enthusiastic and skilled IT Systems Analyst/Software Developer to join our team. As the successful candidate, you will play a pivotal role in ensuring the smooth operation of our information systems and contribute to our ongoing success. What you'll do: Collaborating with key stakeholders to analyse business processes and requirements for new software implementation projects. Providing technical and administrative support during software deployment. Methodically testing new software implementations and promptly logging any bugs or issues. Developing reports, workflows, scripts, tools, and macros to enhance our existing IT infrastructure. Assisting with data manipulation and preparation during implementation. Offering support and troubleshooting assistance if needed. Contributing to the maintenance and administration of IT software, systems, and hardware. Delivering training sessions, customer demonstrations, and documenting processes and systems. Essential Requirements: To excel in this role, you should meet the following criteria: Development, Engineering, or a related science/analytical degree (2:1 or above). Minimum of 3 years' experience in a software developer/analyst role. Strong problem-solving and analytical skills, with a methodical and organised approach to work. Excellent communication and interpersonal skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Apr 18, 2024
Full time
Hays is delighted to be working with a dynamic and forward-thinking organisation at the forefront of the manufacturing industry. They are seeking an enthusiastic and skilled IT Systems Analyst/Software Developer to join our team. As the successful candidate, you will play a pivotal role in ensuring the smooth operation of our information systems and contribute to our ongoing success. What you'll do: Collaborating with key stakeholders to analyse business processes and requirements for new software implementation projects. Providing technical and administrative support during software deployment. Methodically testing new software implementations and promptly logging any bugs or issues. Developing reports, workflows, scripts, tools, and macros to enhance our existing IT infrastructure. Assisting with data manipulation and preparation during implementation. Offering support and troubleshooting assistance if needed. Contributing to the maintenance and administration of IT software, systems, and hardware. Delivering training sessions, customer demonstrations, and documenting processes and systems. Essential Requirements: To excel in this role, you should meet the following criteria: Development, Engineering, or a related science/analytical degree (2:1 or above). Minimum of 3 years' experience in a software developer/analyst role. Strong problem-solving and analytical skills, with a methodical and organised approach to work. Excellent communication and interpersonal skills. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Our client has an exciting opportunity for a NOC Analyst to join the team. Location: London Salary: £30,000-£50,000 per annum Job Type: Full-time/ permanent About The Company: Our client is a pioneering fintech firm recognised globally as a premier provider of cutting-edge fintech solutions spanning a diverse range of assets. From innovative liquidity solutions to bespoke in-house technology hubs and state-of-the-art online trading platforms, our client lead the industry with our comprehensive suite of offerings. NOC Analyst The Role: As a NOC Analyst, you will support our client's network operation centre by providing 1st line support to their customer based on 24/7 basis. You will play a pivotal role in maintaining the stability and efficiency of our client's network infrastructure. You will help to monitor network performance, troubleshoot issues, and ensure uninterrupted connectivity for our client and their customers. NOC Analyst Key Responsibilities: - Identifying and resolving network incidents - Documenting processes and procedures - Collaborating with cross-functional teams to implement solutions and prevent future issues - Work on multiple ticket queues: incidents, changes, requests for change and service requests - Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate - Monitor usage patterns and conduct ongoing trend analysis to track system load, usage, and responses, enabling proactive issue identification - Conduct diagnostic analyses of applications, networks, and related systems as needed - Deliver both on-site and remote technical support as necessary to ensure continuous monitoring - Assist in managing disaster recovery processes, offering support during incidents as directed by the incident manager - Adhere to all relevant legislation and codes of practice applicable to the role NOC Analyst You: - 2+ years of experience in a NOC or similar environment - Proficiency in Cisco routers and switches preferred, with a minimum CCNA certification desirable - Ability in troubleshooting and maintaining Firewalls and/or Security Event management systems - Previous experience within a Linux work environment - Previous cloud experience, AWS preferred - Ability to prioritise own workload. NOC Analyst Benefits: - Performance-based bonus - Medical insurance coverage for employees and family members - Flexible working options - Employee wellness initiatives - Company lunch in the office - Life assurance 5 times annual salary - Regular company events To submit your CV for this exciting NOC Analyst opportunity, please click Apply now!
Apr 18, 2024
Full time
Our client has an exciting opportunity for a NOC Analyst to join the team. Location: London Salary: £30,000-£50,000 per annum Job Type: Full-time/ permanent About The Company: Our client is a pioneering fintech firm recognised globally as a premier provider of cutting-edge fintech solutions spanning a diverse range of assets. From innovative liquidity solutions to bespoke in-house technology hubs and state-of-the-art online trading platforms, our client lead the industry with our comprehensive suite of offerings. NOC Analyst The Role: As a NOC Analyst, you will support our client's network operation centre by providing 1st line support to their customer based on 24/7 basis. You will play a pivotal role in maintaining the stability and efficiency of our client's network infrastructure. You will help to monitor network performance, troubleshoot issues, and ensure uninterrupted connectivity for our client and their customers. NOC Analyst Key Responsibilities: - Identifying and resolving network incidents - Documenting processes and procedures - Collaborating with cross-functional teams to implement solutions and prevent future issues - Work on multiple ticket queues: incidents, changes, requests for change and service requests - Ensure the NOC Manager is kept informed of all service affecting incidents and appropriate - Monitor usage patterns and conduct ongoing trend analysis to track system load, usage, and responses, enabling proactive issue identification - Conduct diagnostic analyses of applications, networks, and related systems as needed - Deliver both on-site and remote technical support as necessary to ensure continuous monitoring - Assist in managing disaster recovery processes, offering support during incidents as directed by the incident manager - Adhere to all relevant legislation and codes of practice applicable to the role NOC Analyst You: - 2+ years of experience in a NOC or similar environment - Proficiency in Cisco routers and switches preferred, with a minimum CCNA certification desirable - Ability in troubleshooting and maintaining Firewalls and/or Security Event management systems - Previous experience within a Linux work environment - Previous cloud experience, AWS preferred - Ability to prioritise own workload. NOC Analyst Benefits: - Performance-based bonus - Medical insurance coverage for employees and family members - Flexible working options - Employee wellness initiatives - Company lunch in the office - Life assurance 5 times annual salary - Regular company events To submit your CV for this exciting NOC Analyst opportunity, please click Apply now!
IT Systems Anayst - Pharmaceutical Engineering - MC(phone number removed) IT Systems Anayst required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. IT Systems Anayst - Pharmaceutical Engineering Position Overview Provide systems and support for customer OT (Operational Technology) IT requirements: - - Research, develop, and implement robust IT systems to support customer OT - Assist with the development and implementation of the SQL database required for customer OT - Support other departments with customer OT issues and specialised applications - Maintain specification and configuration records of OT implementations - Interact and support customers when required - Support with protocol testing of customer OT - Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: - - Respond to support requests - Assist users with application operations - Resolve 2nd line support issues - Assist with 1st line support issues when required - Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: - - Ensure routine assignments are completed - Maintain asset records - Review process performance - Generate IT process procedures Assist with the implementation and development of IT resources: - - Assist with the physical side of operations - Be prepared to work outside office hours - Research new technologies to align with DH objectives Participate and engage with IT team interactions and contribute to the group effort: - - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - - Keep department areas clean and tidy - Ensure the IT inventory is organised IT Systems Anayst - Pharmaceutical Engineering Position Requirements - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft Windows 10 client OS - Experience with Microsoft Office applications - Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure - Good knowledge of hypervisors, virtual storage area networks, and failover clustering - Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA A+ certification or equivalent - Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors IT Systems Anayst - Pharmaceutical Engineering Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Apr 18, 2024
Full time
IT Systems Anayst - Pharmaceutical Engineering - MC(phone number removed) IT Systems Anayst required based in Laindon, Essex in a purpose-built design, engineering and headquarters building with 70 employees at this site. We are looking to appoint an IT Systems Analyst to work in our IT department in Laindon, Essex. This role reports directly to the IT Manager, contributing to the IT department's mission by supporting 70+ users in operating our IT resources and supplying the necessary services. IT Systems Anayst - Pharmaceutical Engineering Position Overview Provide systems and support for customer OT (Operational Technology) IT requirements: - - Research, develop, and implement robust IT systems to support customer OT - Assist with the development and implementation of the SQL database required for customer OT - Support other departments with customer OT issues and specialised applications - Maintain specification and configuration records of OT implementations - Interact and support customers when required - Support with protocol testing of customer OT - Generate IT procedures to support customer OT Provide 2nd line support for users to ensure they can continue with their daily tasks: - - Respond to support requests - Assist users with application operations - Resolve 2nd line support issues - Assist with 1st line support issues when required - Connect with 3rd party service providers Follow IT processes to help maintain a high quality of service: - - Ensure routine assignments are completed - Maintain asset records - Review process performance - Generate IT process procedures Assist with the implementation and development of IT resources: - - Assist with the physical side of operations - Be prepared to work outside office hours - Research new technologies to align with DH objectives Participate and engage with IT team interactions and contribute to the group effort: - - Attend team meetings - Communicate any ideas or concerns - Assist with strategic decision making - Assist with process development Assist with encouraging a healthy environment for the IT department: - - Keep department areas clean and tidy - Ensure the IT inventory is organised IT Systems Anayst - Pharmaceutical Engineering Position Requirements - Knowledge of computer, network components and their functions - Administrative knowledge of Microsoft Windows 10 client OS - Experience with Microsoft Office applications - Experiences working with Windows servers, active directory, and Microsoft 365 infrastructure - Good knowledge of hypervisors, virtual storage area networks, and failover clustering - Experience operating Microsoft Business Central would be beneficial Record of Achievement An IT qualification to demonstrate skillset, minimum requirement: - - CompTIA A+ certification or equivalent - Certification in Microsoft Hyper-V and/or VMWare ESX hypervisors IT Systems Anayst - Pharmaceutical Engineering Position Remuneration Salary dependent on experience Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, and contact you in relation to this application and the services we offer.
Job Title: Service Desk Analyst Location: Edinburgh Salary: 24,000 - 28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Apr 18, 2024
Full time
Job Title: Service Desk Analyst Location: Edinburgh Salary: 24,000 - 28,000 Key Skills: MSP Background, O365, Azure, IOS, Microsoft, Teams As a leading IT solutions provider, our client prides themselves on fostering a culture of innovation, collaboration, and excellence. You'll find yourself surrounded by a team of passionate individuals dedicated to delivering top-tier IT services to a diverse range of clients. Join our client and become part of a dynamic team where your skills are valued, your ideas are heard, and your potential is limitless. The Role: So, what will you be doing as a Service Desk Analyst ? Respond promptly and effectively to incoming technical support tickets from clients. Perform in-depth troubleshooting and analysis of technical issues escalated from first-line support. Provide expert-level assistance to resolve complex IT problems related to hardware, software, and network infrastructure. Diagnose and resolve issues with operating systems, applications, and peripherals. Utilize remote access tools to troubleshoot and resolve issues for clients located off-site. Collaborate closely with other technicians to ensure timely resolution of escalated tickets. Document all troubleshooting steps, solutions, and outcomes in the ticketing system for future reference. Escalate unresolved issues to third-line support or appropriate IT teams for further investigation and resolution. Communicate effectively with clients to provide updates on the status of their technical support tickets. Proactively identify recurring issues and recommend improvements to prevent future incidents. Stay up-to-date on emerging technologies and industry best practices to enhance technical knowledge and skills. What are we looking for in our next Service Desk Analyst ? MSP Experience is highly desirable Office 365 On Premises infrastructure Azure infrastructure Desktop support Spam filtering Teams Telephony Microsoft Intune Microsoft SharePoint Document Libraries and One Drive Network configuration and support 3rd Party application support iOS Support Our client is keen to get this position filled ASAP, so if you feel you have the skills and desire to provide passion and drive as the next Service Desk Analyst, this is the opportunity for you! So, if you are interested in joining a well-established, renowned, globally recognised organisation working with experts in their field as the next Service Desk Analyst, hit that apply button now! Perks and Benefits: Life insurance Private Medical Insurance and other Health benefits Group Income Protection Get your Birthday off! Annual Pay Progression Progression Path and Promotions Training provided to attain certifications. Submit your updated resume and a cover letter outlining your experience and enthusiasm for joining and we can discuss your application today! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
Apr 18, 2024
Full time
Resolve Recruitment are delighted to be working with the UK's largest healthcare provider. We are currently recruiting for a Network and Telecoms Engineer to join this organisations fast-growing IT team. Job overview This role is to support on-site presence at the main hospital and viable hybrid with occasional home working in the future. Reporting to the Network & Telecommunications Manager you will provide 'first line' technical support to the Trust's IT users, located across several sites. The Telecommunications and Networks Analyst will assist in the management of the day-to-day running of the telephony systems, IP network and related products to ensure that these assets are maintained in optimum service. The role consists of managing the telecoms and networks ticketing queue and project work. It is possible that you may be asked to travel to the Trust's other sites for work purposes. Predominately these sites are geographically with the greater Norwich area, with one remote site in Cromer. The position of Telecommunication and Network Analyst requires a solid technical ability and a structured approach to troubleshooting and problem-solving. In addition, strong interpersonal skills are required to guide customers through situations, providing the highest levels of customer support and satisfaction. This may often be under challenging conditions. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate 'PRIDE' values of People focused, Respect, Dedication, Integrity, and Excellence. Full time: 37.5 hrs per wk Interviews: 30th April 2024 Main duties of the job As the successful candidate, you will be working on administering the Trust's: Telephony platform Mitel Local Area Network CISCO Data Centre Network CISCO Firewall Checkpoint The Telecoms and network environment are currently in an upgrade activity, affording working on the latest technologies in both environments. You will be expected to have worked on the following technologies, or if not the same, a comparable technology. Service Desk Ticketing system: ManageEngine ServiceDesk Plus Telecommunications: SIP, in relation to external telephony connectivity via ISP. VOIP, in relation to our internal telecommunication platform MITEL Mitel MIVB - MiVoice Business Mitel Nupoint - Voicemail System Mitel Micollab - Softphone Package Mitel Call Centre - Call logging Mitel Contact Centre - Interactive Voice Routing Mitel MiCam - Auto-attendant for Switchboard RedBox Uniphore - Voice recording DataTrak - SuperDirecty - Call Log Manager System CMS MultiTone - Bleep system Data Networks: Cisco switches: 9300, 9606, Nexus 9348 Cisco wireless access points - C9115AXI-E Cisco Wireless LAN Controllers WLC - 9800 Security: CheckPoint Firewall R81.10 & 20 Uninterrupted Power Supply - UPS: APC Network Monitoring: ManageEngine Opmanager Plus SolarWinds Cisco Prime Datacentre Network Monitoring: Cisco Nexus Dashboard Fabric Controller / Datacentre Network Monitoring DCNM Cisco Catalyst Center / DNA Centre Working for this organisation Join and be part of a workforce of over 10,000 staff! The is one of the largest trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities. Benefits/discounts: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics Detailed job description and main responsibilities Supports the Network Services Manager to ensure that the network infrastructure and related components delivers the intended services to users at its designed optimum level. Investigates and diagnoses complex network, security and telephony problems, working with customers, other staff and suppliers as appropriate. Resolves such problems, co-operating with the Technical Support team to maintain overall network performance and availability. Uses network management systems software and appropriate analysis tools to collect network load statistics, model performance and create reports including proposals for improvement. Uses network management systems software to create ad-hoc network models and complex network statistical analysis for management review. Using the appropriate standard procedures and tools, carries out defined tasks associated with the planning, design, installation, upgrade, operation and control and maintenance of local and wide area networks for communication of critical data, voice and video. Participates in the IT Service Desk to provide second and third line support to customer faults and requests communicating with third partly supplier where necessary. Person specification Qualifications Essential criteria Cisco CCNA or equivalent Desirable criteria Mitel 3000 IM&T Attitude and Aptitude Essential criteria Effective role model, demonstrating PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence Demonstrates understanding and commitment to Equality, Diversity and Inclusion Experience Essential criteria Managing own project deliverables Experience of providing an out of hours support service to meet business needs Desirable criteria Mitel 3300 IP Controllers Mitel Nu-Point Messenger Mitel MiVoice Border Gateway, Checkpoint firewall Skills Essential criteria In depth knowledge of up-to-date Networking, Security and Telecoms systems and services If this position looks to be of inter
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Apr 18, 2024
Full time
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse. Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work. Cloud Architect required to join Satalia our AI division. The opportunity: You will be responsible for creating enterprise-quality AI, ML, and Data Science based solutions. You will be involved in technology selection, API design, and establishing core patterns within our products and client projects. You will consider the functional and non-functional requirements to inform these decisions and lead our development team in implementing them. You will work with our world class Data Science and Data Engineering teams to provide robust, high quality, performant cloud based solutions for our customers. This is not a role for someone who doesn't love development. Our technical architects are expected to prove solutions and contribute to the development team, as well as reviewing code and driving improvement to our development practice and processes. At the same time, you need to be a great communicator: the role includes direct interaction with our clients and business stakeholders, which are a mixture of technical and non-technical audiences. The world of AI is evolving at a staggering pace, and we keep our knowledge fresh by continually looking for fresh technologies and sharing what we've learned. As an architect you would be expected to exemplify this both by bringing new ideas to our projects, but also listening to and assessing ideas from the team. What you'll be doing: Writing enterprise-quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Creating serverless solutions to execute data science and ML models Leading a team comprised of Data Science, Data Engineering, Cloud Engineering and QA Understanding and relating customer/business needs to the technical solutions we create Liaising with the customer, product owners and business analysts to ensure that the work we are doing is correct and architecturally sound Making technology and approach choices to meet NFRs whilst delivering good value for money What we want from you: Having an excellent understanding of Typescript and/or Python, currently our core cloud languages Experience writing enterprise quality solutions, with extensive experience and familiarity with how enterprise software solutions fit into a wider technical landscape Having a solid understanding of traditional Design Patterns and the ability to adapt these to the AI world Having in-depth knowledge of at least one cloud platform (e.g. GCP, AWS, Azure), including an understanding of appropriate technologies for a given use case. Being a strong proponent for rigorous quality processes, automated testing and IaC principles Having excellent written, spoken and diagrammatic communication skills, with the ability to convey technical and abstract principles to technical and non-technical audiences Industry experience with an Infrastructure-as-Code platform (e.g. Cloudformation, Terraform) Experience of creating robust CI/CD pipelines that fully automate testing and release processes A strong understanding of both serverless development and containerisation approaches to deploying software to the cloud If you know some of this, even better: A strong understanding of event-driven architectures Terraform experience Good working knowledge of Azure Experience with or knowledge of data engineering platforms and principles Experience with or knowledge of data science platforms and technologies Working knowledge of Rust What we can offer you: Opportunity to work at the forefront of AI technology A chance to contribute to groundbreaking commerce AI solutions Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are. Satalia , a VML Enterprise Solutions Company, is a community of individuals devoted to working on diverse and challenging projects, allowing you to flex your technical skills whilst working with a tight knit team of high performing colleagues. As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. We build technologies that radically improve the operational efficiency, customer and employee satisfaction of our clients. We do this through product development and bespoke AI services. Led by our founder (who is also WPP's Chief AI Officer), Satalia's ambition is to become a decentralised organisation of the future. Today this involves developing tools and processes to liberate and automate manual repetitive tasks, with a focus on freedom, transparency and trust. At the core of our thinking is an approach to wellbeing and inclusivity. We unpack human behaviour and unpick prejudice to ensure a safe and inviting environment. We offer true flexible working and allow our employees to find the working practice that makes them most productive. At Satalia , your opinion matters and your achievements are celebrated. We're using technology, and concepts like organisational swarms and decentralisation to redesign how organisations operate . Using ourselves as a testbed, we're building the foundations for a new, more effective organisational structure that anyone can use. We are investing massively in developing next generation generative AI tools, including workstreams covering text, image, video, audio, and research. We are building large scale, enterprise grade solutions and serving these innovations to our clients and WPP agency partners. AT VML Enterprise Solutions Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands. We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury's, Selfridges, Shell and Tiffany & Co. We've built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business. As our business grows internationally, we're looking for new people to join us on our journey to inspire and take Next> a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client's successes and believe that anyone can show creative bravery no matter what their role is in the team. At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it. When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury IT Infrastructure Analyst looking to join an expanding Newbury/Berkshire organization? Our client is looking for an individual with a proven background in areas including VMWare, Windows Server, DNS and Active Directory. This role offers excellent training and growth potential. After probation 2 days per week in the office will suit those who enjoy hybrid working! As a proven IT Infrastructure Analyst you will be technically skilled across: Group Policy and ideally Intune M365 Windows Server DNS Windows 10+ VMware Active Directory Azure This Newbury based Infrastructure Analyst role, will be perfect for someone who enjoys not only resolving issues but providing longer term solutions. An excellent holiday package is accompanied by a competitive pension and bonus scheme. Initially the role is office based but with potential for hybrid working. For more information please contact Pete. IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury
Apr 18, 2024
Full time
IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury IT Infrastructure Analyst looking to join an expanding Newbury/Berkshire organization? Our client is looking for an individual with a proven background in areas including VMWare, Windows Server, DNS and Active Directory. This role offers excellent training and growth potential. After probation 2 days per week in the office will suit those who enjoy hybrid working! As a proven IT Infrastructure Analyst you will be technically skilled across: Group Policy and ideally Intune M365 Windows Server DNS Windows 10+ VMware Active Directory Azure This Newbury based Infrastructure Analyst role, will be perfect for someone who enjoys not only resolving issues but providing longer term solutions. An excellent holiday package is accompanied by a competitive pension and bonus scheme. Initially the role is office based but with potential for hybrid working. For more information please contact Pete. IT Infrastructure Analyst - £35.000 to £41,000 + bonus - Newbury
Department of Work & Pensions
Newcastle Upon Tyne, Tyne And Wear
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Apr 18, 2024
Full time
Infrastructure Operations Engineer: Pay up to 43,347, plus up to 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. DWP. Digital with Purpose. Are you an IT Operations Controller looking for a role where you can utilise your skills and experience to deliver high value services? Do you want to solve complex problems that will help DWP support the most vulnerable citizens? This is a great opportunity for an IT Operations Controller to join and support DWP as we take on a digital transformation that will mean better experience for our millions of users, better work for our people, and more efficient and effective services. You'll be part of a team of around 30 people based across our Newcastle and Manchester Digital Hubs. Together you will provide 24-hour cover on a shift basis and be the central point of monitoring for every service on the DWP Estate. DWP is the UK's largest government department. We help people into work and make payments worth over 195bn a year, to support millions of daily users. Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. The scale of what we do is outstanding, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As an IT Operations Controller you will manage a team who monitor infrastructure and applications across Datacentre and Cloud (AWS and Azure) environments. You will lead shift team members in first line fault diagnosis and incident resolution. As an IT Operations Shift Lead you will manage and support the performance and development of team members. You will support Major Incidents and coordinating and liaising with stakeholders to minimise service impacting issues. Assist with the implementation of agreed remedies and preventative measures. Initiate and monitor actions to investigate and resolve problems in systems. You'll provide expert knowledge and guidance to projects and lead on the coordination of incoming data to prioritise the workload for the Operations Analyst team. You will work closely with senior stakeholders and team members to identify areas for improvement and simplify processes. Identify improvements and support proposed solutions. What skills, knowledge and experience will you need? Experience of leadership and Team Management in an IT Operations area. Experience working within a first line Command Centre team or incident resolution teams. Knowledge of IT Infrastructure e.g., Networks, Servers and IT Application monitoring hosted within traditional Datacentres and Cloud (AWS and Azure) environments using tools such as BMC and Dynatrace. Ability to analyse and triage high profile technical incidents, prioritise accordingly and coordinate through to resolution with 2/3rd line technical SMEs (this will include supporting the Major Incident Management process). Understand the ITIL framework with working knowledge of Incident, Problem and Change. Analytical and problem-solving skills with working knowledge of ServiceNow, Service Management products and collaboration tools. Ability to utilise service reports to monitor and measure service performance of operational services. You can identify Continual Service Improvement opportunities to improve user experience and deliver a consistently high standard of customer service to all stakeholders Details. Wages. Perks. You'll join us in our brilliant digital hubs in Manchester or Newcastle. We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office. In return for your skills, we offer competitive pay of up to 43,347. You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%. You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave. We also have a broad benefits package built around your work-life balance which includes: Flexible working, flexi hours and flexi days Hybrid working: some time in a hub with the team, some time at home Family-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Sports and social activities Working in an award-winning environment and culture Professional development, coaching, mentoring and career progression opportunities. Click 'Apply' for more information and to start an application on Civil Service Jobs.
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 18, 2024
Full time
Employer Description Based in Quedgeley, Gloucestershire, System Force IT specialise in managed IT support that is tailored to meet the needs of every client they work with. They also offer cloud solutions, cyber security management, VoIP services and much more. Overview We are currently seeking an IT Apprentice to join our apprenticeship program. Apprentices will provide clients software and hardware support for their workstations, as well as account management support. Help desk analyst will also work supporting company server and hardware infrastructure, software for this hardware, and other various enterprise level software's utilized by the business. Key Tasks & Responsibilities: will include but not be limited to Working with Desktop Engineers to maintain image libraries. Remote Troubleshooting hardware issues with Laptops, desktops, servers, notebooks, and tablets. Acting as an account admin for various software products. Assist with Wireless account management. 365 Help, migrations to and from, day to day management Troubleshoot network issues. Project work. Hardware inventory maintenance. Data migrations Corporate data centre monitoring, and maintenance. Virtual server troubleshooting, building, and maintenance. What we are looking for: Knowledge of Windows and Mac operating systems. Familiarity with Active Directory, group policies, and user account management. Strong troubleshooting and problem-solving skills with the ability to analyse and resolve technical issues efficiently. Excellent communication and interpersonal skills. Ability to work independently and collaboratively within a team environment. Entry Requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Additional Information: Salary: £14,000 - £16,000 per annum Working hours - 40 hours a week, Monday to Friday (8:30am to 5:30pm with 1 hour for lunch) What's in it for you? We believe that success is built from within and as an employee of System Force IT we will invest in you. We will invest in your training. We will invest our time and energy to help you develop your career and become the very best you can be in your field of work. Benefits: A great working office environment surrounded by a supportive team in a rewarding role. 20 days holiday per year + bank holidays Company pension scheme Access to the latest technology Access to technical online training to aid your personal progression. Great transport links with free onsite parking Future Prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important Information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
SOFTWARE DEVELOPMENT MANAGER / LONDON - HYBRID / UP TO £90,000 / GREAT BENEFITS Exciting new opportunity for an experienced Software Development Manager to join a dynamic, growing organisation. As the Software Development Manager, you will be responsible for managing a team while designing and creating new applications that fit with our team standards to execute and deliver projects efficiently and on time. The Gateway is a mission critical, payment processing solution built by a small, agile team. It is Java based and becoming cloud-native by implementing key features as micro services. The Gateway team is pushing the frontiers of payments technology and is in the process of operationalizing and scaling the product. Our team works hard, covers for one another, and maintains work-life balance. We own our results and we take pride in ownership of everything we do. We need help! Changing the world isn t easy, and we have a lot of work ahead of us. From new product features, to automation, to supporting micro services, there are a lot of opportunities for us to grow, and we re looking for great people to come along for the ride. What s on offer? Highly competitive salary between £70,000 - £90,000 ( dependent on experience) Annual company bonus Hybrid working (2 days per week in the London office) Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Life assurance & Income protection Discounts & perks platform Employee wellbeing How you'll make an impact: The Software Development Manager will play an important role in the design and analysis of software projects with a high level of technical experience. For this role, we need someone excited about solving problems and being able to juggle multiple items in a day, taking joy in being very efficient in driving items through a pipeline process. Primary responsibilities are to solve current reported problems and find opportunities to resolve those with long term solutions. Other responsibilities may include planning, design, development and testing software systems or applications for software enhancements and new products. Our goal is that about 50% of your responsibility is to provide technical leadership, direction, guidance, and support for the members of your team and about 50% of the role will be development. Other responsibilities include: Manage a small team of highly motivated developers and Systems Analysts Be in position to quickly and effectively resolve customer reported issues; taking ownership of the support process and collaborating with others on best solutions, effectively being a positive force for other teams by allowing focused development to continue. Become product domain expert and develop techniques to help team members gain expertise Contribute to the development and maintenance of the application architecture and ensures all development conforms to defined standards Analyze, design, program, debug and modify software enhancements and/or new products used in local, networked or internet related computer programs Support technological aspects of a software development project so that the end product meets business & technology requirements and is delivered on-time and on-budget Culturally, you're A highly motivated manager and engineer who loves working on small, high performing teams. Someone who cares deeply for team results, checks your ego at the door and takes pride in owning results. A mentor who is capable at guiding the technical development of less experienced developers at the functional, component architectural levels Technically, you Are comfortable working on front-end web code, back end services, data stores, and infrastructure systems Have experience writing modern software deployed in the cloud Are comfortable with encryption schemes, modern APIs, and front-end frameworks Have worked on agile teams to deliver software iteratively Experience you'll bring: BS in an engineering field OR can make us feel intensely confident that you don t need one. 4+ years of experience managing team members 4+ years of experience with Java 2+ years of experience with cloud solutions - Azure, Google, Amazon 4+ years experience working on agile teams to deliver software iteratively Experience with designing and architecting applications Experience with continuous integration/continuous delivery Excellent overall knowledge of Enterprise Level technologies Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills What s Next? If you have the necessary skills and are keen to join a leading business then please APPLY TODAY for immediate consideration.
Apr 18, 2024
Full time
SOFTWARE DEVELOPMENT MANAGER / LONDON - HYBRID / UP TO £90,000 / GREAT BENEFITS Exciting new opportunity for an experienced Software Development Manager to join a dynamic, growing organisation. As the Software Development Manager, you will be responsible for managing a team while designing and creating new applications that fit with our team standards to execute and deliver projects efficiently and on time. The Gateway is a mission critical, payment processing solution built by a small, agile team. It is Java based and becoming cloud-native by implementing key features as micro services. The Gateway team is pushing the frontiers of payments technology and is in the process of operationalizing and scaling the product. Our team works hard, covers for one another, and maintains work-life balance. We own our results and we take pride in ownership of everything we do. We need help! Changing the world isn t easy, and we have a lot of work ahead of us. From new product features, to automation, to supporting micro services, there are a lot of opportunities for us to grow, and we re looking for great people to come along for the ride. What s on offer? Highly competitive salary between £70,000 - £90,000 ( dependent on experience) Annual company bonus Hybrid working (2 days per week in the London office) Industry leading pension scheme 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays Life assurance & Income protection Discounts & perks platform Employee wellbeing How you'll make an impact: The Software Development Manager will play an important role in the design and analysis of software projects with a high level of technical experience. For this role, we need someone excited about solving problems and being able to juggle multiple items in a day, taking joy in being very efficient in driving items through a pipeline process. Primary responsibilities are to solve current reported problems and find opportunities to resolve those with long term solutions. Other responsibilities may include planning, design, development and testing software systems or applications for software enhancements and new products. Our goal is that about 50% of your responsibility is to provide technical leadership, direction, guidance, and support for the members of your team and about 50% of the role will be development. Other responsibilities include: Manage a small team of highly motivated developers and Systems Analysts Be in position to quickly and effectively resolve customer reported issues; taking ownership of the support process and collaborating with others on best solutions, effectively being a positive force for other teams by allowing focused development to continue. Become product domain expert and develop techniques to help team members gain expertise Contribute to the development and maintenance of the application architecture and ensures all development conforms to defined standards Analyze, design, program, debug and modify software enhancements and/or new products used in local, networked or internet related computer programs Support technological aspects of a software development project so that the end product meets business & technology requirements and is delivered on-time and on-budget Culturally, you're A highly motivated manager and engineer who loves working on small, high performing teams. Someone who cares deeply for team results, checks your ego at the door and takes pride in owning results. A mentor who is capable at guiding the technical development of less experienced developers at the functional, component architectural levels Technically, you Are comfortable working on front-end web code, back end services, data stores, and infrastructure systems Have experience writing modern software deployed in the cloud Are comfortable with encryption schemes, modern APIs, and front-end frameworks Have worked on agile teams to deliver software iteratively Experience you'll bring: BS in an engineering field OR can make us feel intensely confident that you don t need one. 4+ years of experience managing team members 4+ years of experience with Java 2+ years of experience with cloud solutions - Azure, Google, Amazon 4+ years experience working on agile teams to deliver software iteratively Experience with designing and architecting applications Experience with continuous integration/continuous delivery Excellent overall knowledge of Enterprise Level technologies Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills What s Next? If you have the necessary skills and are keen to join a leading business then please APPLY TODAY for immediate consideration.
A forward-thinking technology company working with major global brands are entering a period of growth within their new office location in Llandysul They are currently seeking an experienced Data Engineer(with a focus on Power BI) to play a pivotal role in managing and optimising their data infrastructure. You ll leverage your technical expertise and join a supportive, open and collaborative environment with a culture of learning, who are not afraid of making mistakes and thinking outside of the box. Your role will involve working alongside Data Scientists and Analysts to drive data-driven insights for their clients to make strategic decisions. You ll collaborate with stakeholders, design/maintain data pipelines and ETL Processes, ensuring the accuracy and security of the data and identifying opportunities for automation. Experience required At least 2 years Data Engineering with proven experience in Power BI Development Knowledge in data analysis, modelling, and visualization Proficient in: Microsoft Power BI (Power Query, DAX, Power View) Strong knowledge of SQL and relational databases (e.g., MySQL, PostgreSQL) Skilled in at least one programming language e.g., Python or Java Cloud platforms knowledge - AWS / Azure, and familiarity with data warehousing Applicants must be within commutable distance of Llandysul for 3 days a week working in office (working 2 days a week at home) and must have the right to work in UK as we do not offer sponsorship. Please Apply Now to be considered or contact Rachael for a confidential chat: (url removed)
Apr 18, 2024
Full time
A forward-thinking technology company working with major global brands are entering a period of growth within their new office location in Llandysul They are currently seeking an experienced Data Engineer(with a focus on Power BI) to play a pivotal role in managing and optimising their data infrastructure. You ll leverage your technical expertise and join a supportive, open and collaborative environment with a culture of learning, who are not afraid of making mistakes and thinking outside of the box. Your role will involve working alongside Data Scientists and Analysts to drive data-driven insights for their clients to make strategic decisions. You ll collaborate with stakeholders, design/maintain data pipelines and ETL Processes, ensuring the accuracy and security of the data and identifying opportunities for automation. Experience required At least 2 years Data Engineering with proven experience in Power BI Development Knowledge in data analysis, modelling, and visualization Proficient in: Microsoft Power BI (Power Query, DAX, Power View) Strong knowledge of SQL and relational databases (e.g., MySQL, PostgreSQL) Skilled in at least one programming language e.g., Python or Java Cloud platforms knowledge - AWS / Azure, and familiarity with data warehousing Applicants must be within commutable distance of Llandysul for 3 days a week working in office (working 2 days a week at home) and must have the right to work in UK as we do not offer sponsorship. Please Apply Now to be considered or contact Rachael for a confidential chat: (url removed)
Senior Cyber Security Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Cyber Security Engineer, you will play a pivotal role in safeguarding our organization's critical infrastructure and data against cyber threats. Your expertise in designing, implementing, and maintaining SIEM solutions will help us proactively identify and mitigate security incidents, ensuring the confidentiality, integrity, and availability of our systems. Responsibilities: - Work with the technical lead / SME for the CSOC and SIEM service offering by managing and improving the platforms to meet the requirements of the business and/or client - Assist in establishing and maintaining processes, tooling and metrics that help provide a high level of productivity, supportability, and operational readiness - Actively participate in project planning activities, service enhancements and change management controls - Ensure all security platforms are optimised to detect and prevent security threats across all on-premise and cloud environments to meet business objectives and regulatory requirements - Act as a technical escalation point and technical mentor for SOC Analysts and Senior SOC Analysts in delivery of our CSOC services - Work collaboratively with architects, infrastructure teams and key stakeholders inside and out of the business ensuring security and monitoring requirements are determined and implemented through onboarding or continuous improvement activities Qualifications & Experience: Professional experience of working in an Incident Response Team or a similar environment Knowledge of SIEM platforms such as Azure Sentinel, Microsoft Defender, Splunk, ArcSight, QRadar, or LogRhythm. Strong analytical and problem-solving skills with the ability to handle complex security incidents. Familiarity with regulatory frameworks and standards Click here for the list of benefits. This is a remote-first hybrid role. See here for details about our hybrid workstyle. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
Apr 18, 2024
Full time
Senior Cyber Security Engineer About Us: We are the tech company with people at heart. At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services. Position Overview: As a Cyber Security Engineer, you will play a pivotal role in safeguarding our organization's critical infrastructure and data against cyber threats. Your expertise in designing, implementing, and maintaining SIEM solutions will help us proactively identify and mitigate security incidents, ensuring the confidentiality, integrity, and availability of our systems. Responsibilities: - Work with the technical lead / SME for the CSOC and SIEM service offering by managing and improving the platforms to meet the requirements of the business and/or client - Assist in establishing and maintaining processes, tooling and metrics that help provide a high level of productivity, supportability, and operational readiness - Actively participate in project planning activities, service enhancements and change management controls - Ensure all security platforms are optimised to detect and prevent security threats across all on-premise and cloud environments to meet business objectives and regulatory requirements - Act as a technical escalation point and technical mentor for SOC Analysts and Senior SOC Analysts in delivery of our CSOC services - Work collaboratively with architects, infrastructure teams and key stakeholders inside and out of the business ensuring security and monitoring requirements are determined and implemented through onboarding or continuous improvement activities Qualifications & Experience: Professional experience of working in an Incident Response Team or a similar environment Knowledge of SIEM platforms such as Azure Sentinel, Microsoft Defender, Splunk, ArcSight, QRadar, or LogRhythm. Strong analytical and problem-solving skills with the ability to handle complex security incidents. Familiarity with regulatory frameworks and standards Click here for the list of benefits. This is a remote-first hybrid role. See here for details about our hybrid workstyle. This role requires eligibility to obtain security clearance (SC) , which requires UK citizenship and at least 5 years residency in the UK. If you have any questions on this requirement please ask the recruitment team during the process. Our Selection Process: We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law. Please do let us know if you'll need any reasonable adjustments as part of the selection process by highlighting these on your application form.
International Logistics Group
East Grinstead, Sussex
IT Security & Infrastructure Manager Location: East Grinstead - Flexible Hours: 40 hours per week, working 9am 6pm Monday Friday Salary: £60,000 - £75,000 per annum, depending on experience About us We re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG s core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role. - Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk. - Bachelor s degree in computer science, cyber security, or similar field (desirable). - Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable). - Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar. - Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable). - Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID. - Good practical knowledge of data classification, data confidentiality and applicable laws including GDPR. - IT and Network infrastructure design experience, e.g new site implementations and expansions. - Previous experience writing IT and/or InfoSec policies and procedures. - People management and leadership experience. - Proven ability to work in a high pressure, deadline driven environment. - Excellent communication skills. - Excellent analytical, organizational, and decision-making skills. - ITIL Foundation qualified (desirable). - Budget management skills (desirable). - IT Project management skills. - The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required - Discretionary company bonus scheme - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days holiday (plus Bank Holidays), with the option to buy/sell holiday - Birthday leave - Dedicated rest areas with free tea and coffee plus monthly fruit baskets - Free electric car charging points, at certain sites - Dedicated platform for learning and development - Staff member of the month rewards - Monthly company social events and an annual awards ceremony - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits, please visit our website. So, if you d like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Apr 18, 2024
Full time
IT Security & Infrastructure Manager Location: East Grinstead - Flexible Hours: 40 hours per week, working 9am 6pm Monday Friday Salary: £60,000 - £75,000 per annum, depending on experience About us We re an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. ILG is a people business - we invest in training and development, recognising and rewarding our people s achievements and creating opportunities for them to progress within our business. So, if you want to develop an exciting career, learn from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role You will be reporting to the IT Director and will be responsible for driving a culture of IT Security best practice within ILG as a subject matter expert, ensuring our systems, processes and controls meet agreed standards. You will also have responsibility to ensure ILG s core IT infrastructure and network is suitably managed, scaled and secured, to meet the requirements of the business. What we are looking for - Previous practical experience working as an IT Manager, IT Security Analyst, Infrastructure/Network engineer, Systems Analyst, or equivalent role. - Familiar with common cyber security attack methods (e.g. Denial of service, phishing, ransomware, and hacking), and knowledge of how to mitigate risk. - Bachelor s degree in computer science, cyber security, or similar field (desirable). - Relevant professional qualifications, e.g. SSCP, CISSP, CISM (desirable). - Knowledge of IT Compliance standard, ISO27001, Cyber Essentials or similar. - Microsoft Azure certified (Azure Administrator Associate / Azure Solutions Architect / Azure Security Engineer) or related qualifications (desirable). - Technical implementation and/or management experience with Azure infrastructure services, Azure Defender and Microsoft Entra ID. - Good practical knowledge of data classification, data confidentiality and applicable laws including GDPR. - IT and Network infrastructure design experience, e.g new site implementations and expansions. - Previous experience writing IT and/or InfoSec policies and procedures. - People management and leadership experience. - Proven ability to work in a high pressure, deadline driven environment. - Excellent communication skills. - Excellent analytical, organizational, and decision-making skills. - ITIL Foundation qualified (desirable). - Budget management skills (desirable). - IT Project management skills. - The role requires you to be able to travel to ILG sites as needed in support of business needs, therefore a driving licence and car is essential. Benefits - Flexible working location, this role can either be office based, hybrid or home based, there will be travel to ILG sites when required - Discretionary company bonus scheme - Pension, Life Assurance, Healthshield Cash Plan and Discount Perks - 22 days holiday (plus Bank Holidays), with the option to buy/sell holiday - Birthday leave - Dedicated rest areas with free tea and coffee plus monthly fruit baskets - Free electric car charging points, at certain sites - Dedicated platform for learning and development - Staff member of the month rewards - Monthly company social events and an annual awards ceremony - Employee assistance programme to promote mental health wellbeing - Cycle to work scheme Please be aware we will be considering applications as we receive them and arranging interviews accordingly. Depending on the volume of applications we receive, we may close this advert ahead of the advertised closing date. For more information about our company or employee benefits, please visit our website. So, if you d like to join us as an IT Security & Infrastructure Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.