The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Mar 29, 2024
Full time
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
Mar 29, 2024
Full time
This role has a starting salary of £38,746 per annum, based on a 36-hour working week. We are excited to be hiring a new Partnership Data and Intelligence Analyst to join our fantastic Health Improvement team. We are based in Woodhatch, Reigate and support hybrid working . There will be some occasions when you will be required to travel to various locations in Surrey for key events and meetings. We are looking for someone with the desire to continue their development in analytical skills to join our team. This is a fixed term/secondment opportunity until 31/03/2025. For internal candidates interested in a secondment opportunity, please discuss with your line manager before submitting your application. Rewards and Benefits 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependants leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Team The post will work with various partners and will be part of public health and data and insights teams at Surrey County Council. The purpose of this role is to enable efficient, effective and consistent decision making across the partnership by providing access to meaningful data and insight. You will work collaboratively with our partners and communities in Surrey to improve what we do and how we do it. In addition, you will support key partnerships in Surrey such as Combating Drugs Partnership and Serious Violence Reduction Partnership. Serious Violence Duty and Drugs strategy 'From harm to hope' are key part of the government's programme of work to take a whole system approach to prevent and cut crime and save lives. Both of these programmes need effective partnership working, and effective mechanisms to share and record data for local implementation and monitoring. About the Role The role is essential to hold partners to account on local outcomes, to develop agreements and best practice for data and information sharing and measurement, and to ensure that decisions made are informed by the most relevant and up-to-date datasets. You will play a key role in producing a clear, agreed and comprehensive local picture across the whole partnership, to ensure that there is data-informed decision-making and that progress can be monitored effectively over time. Typical tasks will include: Scoping out and development of system/reporting requirements, Interpreting quantitative data from large and complex datasets, Working with a wide range of data and evidence sources, including local, partner and open sources for the development of insight (data products and reports) to agreed service standards, Use software for data analysis and data visualisation tools (e.g., MS Excel, Tableau, FME, SQL, R, Python), Bring a solution focused and impact-oriented attitude. Shortlisting Criteria To be considered for shortlisting for this role, your application will clearly evidence the following: The technical knowledge, which includes descriptive and inferential statistics, an ability in handling large volumes of complex data and a good working knowledge on a range of business intelligence, statistical analysis tools (i.e., Excel, FME, SQL, R and / or Python). An ability to produce insight in a clear and compelling way, interpreting and identifying patterns. An ability to communicate insight to a range of audiences, helping them understand potential conclusions and opportunities. An ability to work collaboratively and independently to problem-solve in complex situations where both creativity and pragmatism. Capability of working well in multi-disciplinary teams, working with others to achieve shared objectives. Confidence in using problem solving skills in new, complex, and sometimes ambiguous environments, where both creativity and pragmatism are required. As part of the application process, please upload your CV and complete the questionnaire which asks the following questions: Can you please outline your experience working in a data role within a Local Authority, the NHS or a third sector organisation? Can you please describe how your skills and previous experiences align to the technical requirements of this role, such as the use of analysis tools? Can you provide an example of a time at which you have delivered a data project and communicated the insights to a non-technical audience? Please describe your experience of working in multi-disciplinary teams and business areas to turn evidence into insight and recommendations to the wider business. The job advert closes at 23:59 on 14/04/2024 with interviews provisionally planned for 24/04/2024 and 25/04/2024. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
This is your chance to be part of something huge and play a key role in my Clients success story. They're a well-recognised brand and absolutely a leader within what they do. They're also a private owned firm so the environment here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference! I'm looking for a top-notch Business Analyst working with the largest internal development team in the UK. You will be working with a variety of customers and internal stakeholders where you will really be able to sink your teeth into complex projects and be able to present solutions and see them come to fruition. Naturally, you will be at the top of your game in regard to gathering requirements from various types of stakeholders and have experience with software delivery tools such as Jira and Confluence. You will be faced with leading requirements gathering using your key knowledge to really get under the skin of what is being asked for. You'll then decompose these requirements into user-stories, prioritising the stories into the product backlog. This is a hybrid role with 3 days a week from their modern offices based in North Lincolnshire commutable from Hull, Grimsby or Scunthorpe. In return you will receive up to £33,000 plus an array of benefits including pension scheme, individual training budget, clear career opportunities. Onsite gym and restaurant and much more. Contact Jake at Akkodis for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Mar 29, 2024
Full time
This is your chance to be part of something huge and play a key role in my Clients success story. They're a well-recognised brand and absolutely a leader within what they do. They're also a private owned firm so the environment here is very fast, with a "fail fast" approach where they are always open to trying new things and explore better ways of working. It's a mega opportunity to join and make a difference! I'm looking for a top-notch Business Analyst working with the largest internal development team in the UK. You will be working with a variety of customers and internal stakeholders where you will really be able to sink your teeth into complex projects and be able to present solutions and see them come to fruition. Naturally, you will be at the top of your game in regard to gathering requirements from various types of stakeholders and have experience with software delivery tools such as Jira and Confluence. You will be faced with leading requirements gathering using your key knowledge to really get under the skin of what is being asked for. You'll then decompose these requirements into user-stories, prioritising the stories into the product backlog. This is a hybrid role with 3 days a week from their modern offices based in North Lincolnshire commutable from Hull, Grimsby or Scunthorpe. In return you will receive up to £33,000 plus an array of benefits including pension scheme, individual training budget, clear career opportunities. Onsite gym and restaurant and much more. Contact Jake at Akkodis for immediate consideration. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Role: Data Migration Consultant Location: Walsall (Minimum 1 Day Per Week In-office + Site Travel) Salary: £50,000 - £60,000 Benefits: 10% Bonus, 6% Pension, 25 Days Annual Leave Plus Bank Holiday's We are looking for a Data Migration Consultant to join a marketing-leading software house, supporting and driving the Data Migration strategy for their large-scale implementation projects. You will work with the current Data Migration Consultant with their latest product - a cloud-based SaaS billing solution built around the Salesforce platform that has had a recent major launch in Australia and the USA. You will receive mentoring from their long-standing Lead Solution Consultant to develop your technical data skills, with the opportunity to become a Data Migration Lead. As well as the opportunity to support their Australian and American Markets, with the potential to travel to international clients if you wish to go. Role Reporting to the Lead Solution Consultant, you will support, manage, and facilitate internal business data migrations to support stakeholders throughout all stages of the implementation process. Responsibilities in this role include: Support and drive discussions around the business migration strategy, including data mapping and Extract, Transform and Load (ETL) activities. Assist in the planning of the workstream to ensure all activities are captured and planned for a successful phase. Facilitate Data Mapping workshops and drive discussions around data to capture and document the future state of data architecture. Ensure data migration works closely with other project workstreams such as Business Process Alignment, Integrations, and Reporting. Provide support to the integration stream, ensuring data consistency and accuracy in information and data exchanges. Experience A significant focus in this role will be ensuring the data migration strategy and processes are understood and adhered to across internal and external, technical and non-technical stakeholders. This includes project dedicated project managers, business analysts and application consultants, as well as onshore and offshore developers. The ideal Data Migration Consultant will possess the following skills and experience: Proven experience running large-scale data migrations. Technical experience in ETL, SQL and SSIS. A strong ethic towards high data standards in accuracy and completeness. Previously ran data migration workshops, driving business-wide discussion around data and the future of data architecture. Expertise in handling data migration concerning business processes and systems. Strong communication skills to liaise with stakeholders at all levels. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
Role: Data Migration Consultant Location: Walsall (Minimum 1 Day Per Week In-office + Site Travel) Salary: £50,000 - £60,000 Benefits: 10% Bonus, 6% Pension, 25 Days Annual Leave Plus Bank Holiday's We are looking for a Data Migration Consultant to join a marketing-leading software house, supporting and driving the Data Migration strategy for their large-scale implementation projects. You will work with the current Data Migration Consultant with their latest product - a cloud-based SaaS billing solution built around the Salesforce platform that has had a recent major launch in Australia and the USA. You will receive mentoring from their long-standing Lead Solution Consultant to develop your technical data skills, with the opportunity to become a Data Migration Lead. As well as the opportunity to support their Australian and American Markets, with the potential to travel to international clients if you wish to go. Role Reporting to the Lead Solution Consultant, you will support, manage, and facilitate internal business data migrations to support stakeholders throughout all stages of the implementation process. Responsibilities in this role include: Support and drive discussions around the business migration strategy, including data mapping and Extract, Transform and Load (ETL) activities. Assist in the planning of the workstream to ensure all activities are captured and planned for a successful phase. Facilitate Data Mapping workshops and drive discussions around data to capture and document the future state of data architecture. Ensure data migration works closely with other project workstreams such as Business Process Alignment, Integrations, and Reporting. Provide support to the integration stream, ensuring data consistency and accuracy in information and data exchanges. Experience A significant focus in this role will be ensuring the data migration strategy and processes are understood and adhered to across internal and external, technical and non-technical stakeholders. This includes project dedicated project managers, business analysts and application consultants, as well as onshore and offshore developers. The ideal Data Migration Consultant will possess the following skills and experience: Proven experience running large-scale data migrations. Technical experience in ETL, SQL and SSIS. A strong ethic towards high data standards in accuracy and completeness. Previously ran data migration workshops, driving business-wide discussion around data and the future of data architecture. Expertise in handling data migration concerning business processes and systems. Strong communication skills to liaise with stakeholders at all levels. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Mar 29, 2024
Full time
Software Delivery Manager Manchester: £65,000 - £75,000 + Excellent Benefits Permanent Hybrid Closing date for applications is 31st March 2024 Are you an experienced Software Delivery Manager with an outcome-focused approach? Would like to use your skills to contribute in an organisation that has a positive impact on people's lives? Landscape We are seeking two experienced Software Delivery Managers to join our Assessment Technology group in Manchester. The group is responsible for the Microsoft-aligned operational systems that deliver over 3 million GCSE and A-level results annually. It includes the software product covering the full lifecycle of exams series delivery from entry to post-results services, as well as our Integration product built on Azure Integration Services which ensures data can be exchanged securely and reliably between all AQA systems and 3rd parties. The Software Delivery Managers will work closely with Product Owners, Business Analysts, Developers, Test Analysts, and other roles, both internally and from suppliers, who are responsible for the delivery of planned change and support for these strategic software products. Desirable Experience Excellent experience of software delivery in a variety of agile / lean and scaled agile delivery structures, with an outcome-focused approach. Demonstrable technical knowledge to be able to create, drive, innovate and assess technical solutions across a wide range of software technologies, processes and platforms. Structured thinking approach, able to lead groups of people to break down and resolve complex and ambiguous problems in time-pressured environments, recognising and balancing technical against operational and commercial factors. Experience delivering in high-stakes and regulated environments. High level of curiosity, with a genuine passion for finding and implementing innovative solutions for business problems through technology. Passion for continuous improvement in practice, to increase delivery quality, reliability, and dependability. What's in it for you: At AQA we recognise our employees' contribution and in return we are proud to offer an extensive reward and benefit package. This includes: 25 days' annual leave rising to 30 days with service, plus all Bank Holidays and additional Christmas office closure Flexible working environment and professional and personal development at your fingertips. 35 hour working week Excellent contributory pension (6% - 11.5% dependent on employee contribution) Life assurance, BUPA PMI and Health Cash Plan Enhanced maternity/paternity scheme What next? If the role looks of interest and you would like to apply, please do so via our portal. Every application will be provided with a written response! We are reviewing applications as they come through and reserve the right to close this role early.
Product Owner - Supplier Management - Richmond / Hybrid Product Owner required for a leading company based in Richmond to be responsible for managing the development of the company's internal systems from start to finish, ensuring that they meet the needs and preferences of both their internal users, and clients. You will be responsible for collaborating closely with external suppliers to ensure that all products are delivered on time, within budget, and to the required quality standards. The ideal candidate for this position will have worked as a Product Owner or Lead Business Analyst previously and be comfortable dealing with a range of 3rd party suppliers. Knowledge of MS Dynamics and mobiles apps would be advantageous, but not necessary. This is a hybrid position with 2 days per week on site in the Richmond office. The salary for this postion is between £45,000 and £70,000 per annum depending on experience. Key Responsibilities Collaborate with external suppliers to understand and anticipate their needs and translate them into product requirements. Define the vision for the systems. Create product roadmaps based on these visions. Manage the product backlog and prioritize them based on changing requirements. Oversee all stages of product creation including design and development. Develop user stories and define acceptance criteria Monitor and evaluate product progress at each stage of the process. Liaise with the product team and end-users to deliver updates. Participate in Scrum meetings and product sprints. Incorporate feature requests into product roadmap Groom and prioritize backlog. Set sprint goals with sprint teams Key Skills Experience as lead Product Owner/Business Analyst or similar role in product management Strong skillset to gather requirements and document business processes. Good organizational skills Strong stakeholder management skills at all levels with excellent communication skills both verbal and written Strong understanding of Agile/ITIL methodologies Proactive self-starter capable of managing multiple priorities in a fast-paced environment Knowledge of MS Office productivity, communication & collaboration technologies (e.g. MS Office/Teams etc.) Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity Desirable Knowledge of software development lifecycles (SDLC). Knowledge of product lifecycle, UX/CX design and analysis understanding Strong knowledge of / exposure to Microsoft Operating Systems Technical background with knowledge of software development and web technologies Interested?! Send your up-to-date CV to Emma Smith at Crimson for review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Mar 29, 2024
Full time
Product Owner - Supplier Management - Richmond / Hybrid Product Owner required for a leading company based in Richmond to be responsible for managing the development of the company's internal systems from start to finish, ensuring that they meet the needs and preferences of both their internal users, and clients. You will be responsible for collaborating closely with external suppliers to ensure that all products are delivered on time, within budget, and to the required quality standards. The ideal candidate for this position will have worked as a Product Owner or Lead Business Analyst previously and be comfortable dealing with a range of 3rd party suppliers. Knowledge of MS Dynamics and mobiles apps would be advantageous, but not necessary. This is a hybrid position with 2 days per week on site in the Richmond office. The salary for this postion is between £45,000 and £70,000 per annum depending on experience. Key Responsibilities Collaborate with external suppliers to understand and anticipate their needs and translate them into product requirements. Define the vision for the systems. Create product roadmaps based on these visions. Manage the product backlog and prioritize them based on changing requirements. Oversee all stages of product creation including design and development. Develop user stories and define acceptance criteria Monitor and evaluate product progress at each stage of the process. Liaise with the product team and end-users to deliver updates. Participate in Scrum meetings and product sprints. Incorporate feature requests into product roadmap Groom and prioritize backlog. Set sprint goals with sprint teams Key Skills Experience as lead Product Owner/Business Analyst or similar role in product management Strong skillset to gather requirements and document business processes. Good organizational skills Strong stakeholder management skills at all levels with excellent communication skills both verbal and written Strong understanding of Agile/ITIL methodologies Proactive self-starter capable of managing multiple priorities in a fast-paced environment Knowledge of MS Office productivity, communication & collaboration technologies (e.g. MS Office/Teams etc.) Effectively demonstrate teamwork skills, problem solving skills, initiative and integrity Desirable Knowledge of software development lifecycles (SDLC). Knowledge of product lifecycle, UX/CX design and analysis understanding Strong knowledge of / exposure to Microsoft Operating Systems Technical background with knowledge of software development and web technologies Interested?! Send your up-to-date CV to Emma Smith at Crimson for review Not interested?! Do you know anyone that might be? Refer a friend for this role to earn £250 worth of vouchers.
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Mar 29, 2024
Full time
Interim Product Analyst - London - Hybrid Working - £18 p/h PAYE - £30 p/h Umbrella - 3 Month Contract - Start ASAP Reed Talent Professionals are partnering with a global investment bank based in Central London, in the search for an Interim Product Analyst. They are based in the financial district in Liverpool Street and offer hybrid working. This role is integral to developing and delivering sustainable governance reporting services to UK clients.Day to Day of the role:• Own the collection, cleansing, and analysis of investment costs data from large institutional investors and asset managers.• Ensure the timely and accurate delivery of data to the UK client base in high-quality professional reports and presentations.• Monitor and chase responses from asset managers and financial service providers.• Communicate progress of data collection with the direct line manager and wider UK stakeholders.• Analyse, cleanse, and manipulate data with high proficiency in Excel.• Deliver data to IT teams and maintain the database, extracting key insights and analysis.• Respond to client requests, build high-quality reports, and compile data onto PowerPoint for presentations.• Develop and enhance the current sustainable reporting product offering in collaboration with the Product team. Required Skills & Qualifications:• Undergraduate degree, preferably in Finance, Economics, or Business.• Knowledge of the financial services industry.• Experience working with numbers, large data sets, and data manipulation.• Solid Microsoft Office experience - Excel, PowerPoint, Word.• Self-motivated with the ability to work effectively both independently and as part of a team.• Strong attention to detail and analytical acumen.• Ability to work well under pressure and flexible to contribute to the team.• Pro-active with a willingness to learn and acquire new skills.• Good communication and stakeholder management skills.• Strong written and oral communication skills with a quantitative background.• Expertise in data analysis and Excel.• Innovative thinking and creativity. To apply for the Product Analyst position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
Mar 29, 2024
Full time
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
Implementation analyst 30k 9-month contract, 40 hours/week Location: Vauxhall - Hybrid 3x in a week 9:00-6:00 summary As an Implementation Analyst, you will work as part of the Client Delivery team on implementations or renewal projects for all products and solutions. You will also provide support for employee benefits including Flexible Benefits and Total Reward Statements. You will play a fundamental role in the system(s) configuration, initial data loads, testing and resolution of any identified issues. responsibilities Project management, in line with our client's project methodology. Work with and support key stakeholders in the implementation of new clients. Collaboratively work with teams across the business to enhance and promote products and solutions. Creation and maintenance of process and data templates to manipulate incoming data files. Creation of data transformation packages to create uploads datasets, reports, data files and management information. System testing and support for implementation and renewal projects System documentation to a level that allows others to support or handle subsequent projects for clients Day-to-day support to the wider Client Delivery team in management of clients. Qualities Our client value's 'solution-seekers', rather than 'problem spotters' and they love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. And they always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket- load and be: A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment - someone who takes pride in their work and shows ownership in their activity A great team-player and enjoy working with others to achieve exceptional team results Comfortable working in a fast paced, 'let's do it' environment, ensuring good productivity and high-quality output through strong structure and team play Highly organised and able to multi- task across several developments and tasks Able to clearly communicate and have great interpersonal skills with an ability to work with all functions in an organisation, with exceptional attention to detail requirements Confidence in working with and understanding data Good knowledge of Microsoft Office products, especially Excel Ability to work accurately, consistently and in a timely manner with Commitment to quality and customer service Ability to work under pressure and as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Implementation analyst 30k 9-month contract, 40 hours/week Location: Vauxhall - Hybrid 3x in a week 9:00-6:00 summary As an Implementation Analyst, you will work as part of the Client Delivery team on implementations or renewal projects for all products and solutions. You will also provide support for employee benefits including Flexible Benefits and Total Reward Statements. You will play a fundamental role in the system(s) configuration, initial data loads, testing and resolution of any identified issues. responsibilities Project management, in line with our client's project methodology. Work with and support key stakeholders in the implementation of new clients. Collaboratively work with teams across the business to enhance and promote products and solutions. Creation and maintenance of process and data templates to manipulate incoming data files. Creation of data transformation packages to create uploads datasets, reports, data files and management information. System testing and support for implementation and renewal projects System documentation to a level that allows others to support or handle subsequent projects for clients Day-to-day support to the wider Client Delivery team in management of clients. Qualities Our client value's 'solution-seekers', rather than 'problem spotters' and they love a positive attitude - people who want to make the most of every day and situation with a belief that we can always find ways to do things better. And people who see the positives in others. And they always appreciate a good sense of humour and vibrant energy. Ideally you will possess these attitudes by the bucket- load and be: A self-starter who is comfortable with working in a fast-paced, 'let's do it' environment - someone who takes pride in their work and shows ownership in their activity A great team-player and enjoy working with others to achieve exceptional team results Comfortable working in a fast paced, 'let's do it' environment, ensuring good productivity and high-quality output through strong structure and team play Highly organised and able to multi- task across several developments and tasks Able to clearly communicate and have great interpersonal skills with an ability to work with all functions in an organisation, with exceptional attention to detail requirements Confidence in working with and understanding data Good knowledge of Microsoft Office products, especially Excel Ability to work accurately, consistently and in a timely manner with Commitment to quality and customer service Ability to work under pressure and as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
BUSINESS ANALYST £350 - £400 PER DAY (OUTSIDE IR35) 3 MONTH CONTRACT HYBRID (2-3 DAYS PER WEEK) THE COMPANY: Join a dynamic and international team as a Business Analyst who are passionate about new initiatives and setting trends. THE ROLE: As a Business Analyst, you will be involved in: Delivering a new internal product, adding significant value for the company, their clients, and their agency teams. Working closely with the stakeholders to ensure product development objectives are met. Constantly finding new solutions to ensure the teams meet their expectations. Being a key driving force to provide the understanding and adherence to product mind-set. YOUR SKILLS AND EXPERIENCE: To excel in this role, you should possess the following skills and experience: Working with offshore teams. Commercial experience in media and production products. A good understanding of Agile methodologies and scrum ceremonies. Experience working with Adobe tech stack. HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
Mar 29, 2024
Full time
BUSINESS ANALYST £350 - £400 PER DAY (OUTSIDE IR35) 3 MONTH CONTRACT HYBRID (2-3 DAYS PER WEEK) THE COMPANY: Join a dynamic and international team as a Business Analyst who are passionate about new initiatives and setting trends. THE ROLE: As a Business Analyst, you will be involved in: Delivering a new internal product, adding significant value for the company, their clients, and their agency teams. Working closely with the stakeholders to ensure product development objectives are met. Constantly finding new solutions to ensure the teams meet their expectations. Being a key driving force to provide the understanding and adherence to product mind-set. YOUR SKILLS AND EXPERIENCE: To excel in this role, you should possess the following skills and experience: Working with offshore teams. Commercial experience in media and production products. A good understanding of Agile methodologies and scrum ceremonies. Experience working with Adobe tech stack. HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
Business Analyst, IT/ Technical Business Analyst, Insurance sector experience (essential), Policy Admin System (PAS), Underwriting, Ratings, PAS implementations, Complex System Implementations. Hybrid role, 1-2 days a week in London. MUST have insurance sector experience as it's insurance specific Must Have Minimum 8 + years of experience working on technical projects. Insurance Background Underwriting experience and software experience like Xactware, RiskMatch, and UnderwriteMe Policy Admin System tools like Duck Creek, Guidewire, or Sapiens Rating experience SME commercial experience An exciting opportunity has come up for an IT Business Analyst (BA) who has insurance industry experience with our client looking to implement a new SME insurance package offering. Launch of this new insurance offering will have wide ranging impacts across existing systems - encompassing underwriting, document production/policy issuance, policy admin, claims and finance systems including reporting. To support the above new offerings they are implementing a new Policy Administration System and currently going through the RFP process with shortlisted vendors. They require a Business Analyst to capture and document business and IT requirements and detailed processes across the underwriting and pricing elements of the delivery. This role will need to work with Business, Internal IT teams, Technical Lead and Vendor to lead and own the requirements to support implementation of the new PAS. Business Analyst, IT/ Technical Business Analyst, Insurance sector experience (essential), Policy Admin System (PAS), Underwriting, Ratings, PAS implementations, Complex System Implementations.
Mar 29, 2024
Full time
Business Analyst, IT/ Technical Business Analyst, Insurance sector experience (essential), Policy Admin System (PAS), Underwriting, Ratings, PAS implementations, Complex System Implementations. Hybrid role, 1-2 days a week in London. MUST have insurance sector experience as it's insurance specific Must Have Minimum 8 + years of experience working on technical projects. Insurance Background Underwriting experience and software experience like Xactware, RiskMatch, and UnderwriteMe Policy Admin System tools like Duck Creek, Guidewire, or Sapiens Rating experience SME commercial experience An exciting opportunity has come up for an IT Business Analyst (BA) who has insurance industry experience with our client looking to implement a new SME insurance package offering. Launch of this new insurance offering will have wide ranging impacts across existing systems - encompassing underwriting, document production/policy issuance, policy admin, claims and finance systems including reporting. To support the above new offerings they are implementing a new Policy Administration System and currently going through the RFP process with shortlisted vendors. They require a Business Analyst to capture and document business and IT requirements and detailed processes across the underwriting and pricing elements of the delivery. This role will need to work with Business, Internal IT teams, Technical Lead and Vendor to lead and own the requirements to support implementation of the new PAS. Business Analyst, IT/ Technical Business Analyst, Insurance sector experience (essential), Policy Admin System (PAS), Underwriting, Ratings, PAS implementations, Complex System Implementations.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Mar 29, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role Working as a Software Developer you will work closely with other developers, product managers, designers, business analysts and testers to constantly create, maintain and modify systems to meet the demands of the business and their stakeholders. You will not only design and write well-formed, readable code but you'll be well-versed in standard practices such as Test-Driven Development and Behaviour-Driven Development and understand how you can work efficiently within agile continuous integration and continuous development (CI/CD) pipelines for your software delivery process.? We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change. As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck!
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: IT Analyst Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Colchester Training Provided : Level 3 Data Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Supporting Consultants on discovery and design of new solutions to address business problems. Training and maintaining Oracle applications and configuration skills, working with Oracle support and product development to understand software enhancement. Building and writing design and test documentation in line with customer requirements. Implementing the technology in line with agreed specifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Mar 28, 2024
Full time
Are you looking to turn your passion for IT into a career? We have a fantastic opportunity to join our client's IT team. Job Title: IT Analyst Apprentice Pay: 15000 per annum 18 Month Apprenticeship with a view of a full-time permanent position upon completion Hours: Monday - Friday 09:00am - 17:00pm Location - Colchester Training Provided : Level 3 Data Technician standard delivered via virtual learning platform sessions. With support from specialist trainers and 121 skills coaches and our learning platform "Aptem" where you will complete the learning on program. IT Vendor training will also be provided. Main Duties include: Supporting Consultants on discovery and design of new solutions to address business problems. Training and maintaining Oracle applications and configuration skills, working with Oracle support and product development to understand software enhancement. Building and writing design and test documentation in line with customer requirements. Implementing the technology in line with agreed specifications. Qualifications and Key Skills: Maths & English GCSE at Grade C/Level 4 or above or equivalent is desirable Good communication skills An interest/passion it IT/computing Self-motivated, professional and enthusiastic If you are interested in the role and believe this is something for you please click apply with CV below. randstaddigitalapprenticeships Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Support Analyst Kent Onsite - £25,000 + excellent benefits + bonus Overview: An exciting opportunity has arisen for a large brokerage company in Kent for a Support Analyst. You will collaborate with all the departments to support users and find solutions that fit the needs of the business. You will be the first point of contact for users who have questions and require feedback on the companies systems. Role & Responsibilities: People Related Tasks Use clear communications to liaise with colleagues to understand the specifics surrounding identified challenges. Liaise with Line Manager, escalating any specific areas for discussion or resolution. Have meticulous attention to detail with an ability to work in a methodical manner. Have a good telephone manner. Daily Operations Triage support requests from internal staff and external customers. General IT support for our office in Kings Hill. Liaise with external business partners to resolve issues. Ad-hoc duties may be required. Essential Skills & Experience: Adaptability & Flexibility Strong analysis skills and logical approach to problem solving. High attention to detail. Redirects efforts proactively applying an understanding of the reasons to support colleagues. Co-Operation and Teamwork Participates as a team member, creating effective and professional working relationships with colleagues. Co-operates openly and honestly with colleagues and participates in team activities, sharing experiences and ideas. Assists other team s and team members when necessary. Monitoring and Controlling Progress Actively monitors progress of day-to-day work and acts to achieve targets. Provides feedback to Line Manager of any potential challenges. Knowledge of Process Basic understanding of Microsoft Office Products. Understanding the current organisational situation, identify future needs and create solutions to help meet those needs. Communication Takes on board feedback from the business and communicates feedback to Line Manager where required. Communicating facts and concepts so they can be easily interpreted and understood by others. Communicates in plain English, speaking clearly and fluently and using correct grammar in all written work. Listens to instructions and passes on information as directed. Planning Own Work Establish a daily course of action to accomplish day to day work targets. Is aware of team s priorities, targets and objectives and plans own work accordingly. Is realistic with timescales. Package: £20,000-£25,000 depending on skills & experience 25 days holiday plus bank holidays. Generous bonus scheme. Generous Pension contributions of 4%. Yearly salary review. Industry leading AXA backed Private Health Care with no excess. Death in service. Supported Training and a CPD track. Free Parking. Dress down Fridays once a month. Black Tie Christmas party and Summer Teambuilding events. Social events (should you wish to be sociable)
Mar 28, 2024
Full time
Support Analyst Kent Onsite - £25,000 + excellent benefits + bonus Overview: An exciting opportunity has arisen for a large brokerage company in Kent for a Support Analyst. You will collaborate with all the departments to support users and find solutions that fit the needs of the business. You will be the first point of contact for users who have questions and require feedback on the companies systems. Role & Responsibilities: People Related Tasks Use clear communications to liaise with colleagues to understand the specifics surrounding identified challenges. Liaise with Line Manager, escalating any specific areas for discussion or resolution. Have meticulous attention to detail with an ability to work in a methodical manner. Have a good telephone manner. Daily Operations Triage support requests from internal staff and external customers. General IT support for our office in Kings Hill. Liaise with external business partners to resolve issues. Ad-hoc duties may be required. Essential Skills & Experience: Adaptability & Flexibility Strong analysis skills and logical approach to problem solving. High attention to detail. Redirects efforts proactively applying an understanding of the reasons to support colleagues. Co-Operation and Teamwork Participates as a team member, creating effective and professional working relationships with colleagues. Co-operates openly and honestly with colleagues and participates in team activities, sharing experiences and ideas. Assists other team s and team members when necessary. Monitoring and Controlling Progress Actively monitors progress of day-to-day work and acts to achieve targets. Provides feedback to Line Manager of any potential challenges. Knowledge of Process Basic understanding of Microsoft Office Products. Understanding the current organisational situation, identify future needs and create solutions to help meet those needs. Communication Takes on board feedback from the business and communicates feedback to Line Manager where required. Communicating facts and concepts so they can be easily interpreted and understood by others. Communicates in plain English, speaking clearly and fluently and using correct grammar in all written work. Listens to instructions and passes on information as directed. Planning Own Work Establish a daily course of action to accomplish day to day work targets. Is aware of team s priorities, targets and objectives and plans own work accordingly. Is realistic with timescales. Package: £20,000-£25,000 depending on skills & experience 25 days holiday plus bank holidays. Generous bonus scheme. Generous Pension contributions of 4%. Yearly salary review. Industry leading AXA backed Private Health Care with no excess. Death in service. Supported Training and a CPD track. Free Parking. Dress down Fridays once a month. Black Tie Christmas party and Summer Teambuilding events. Social events (should you wish to be sociable)