Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 08, 2023
Full time
This is a key leadership role within the IT and Change function, responsible for overall operation and governance of the IT department and reporting directly to the group IT Director.
You will be responsible for defining policy, process and working practices and for ensuring an effective IT Support service to the Group.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Responsibilities include:
IT Service Delivery
Establishing, configuring and providing adoption assurance for service tooling
Oversight and co-ordination of incidents and requests on behalf of engineers within each subsidiary
Build relationships with senior leaderships within Group companies
Providing service reporting to senor leadership within each business
Delivery of Key IT Processes, in line with ISO27001 and ITIL, including:
Incident and Major Incident
Change Control
Access Control
Disaster Recovery Test Scheduling and Reporting
Service Desk Management
Information Security Audit
Capacity management
Vulnerability Management
Asset Management and SAM
Knowledgebase Management
Chairs the Businesses Monthly Governance meetings
Liaises with Group and subsidiary compliance teams to enable ongoing review of controls
Delivers the Group IT Risk Treatment Plan, updated the IT risk Register accordingly
Governance of MS Teams and SharePoint
Manages Vendors and Suppliers in line with the Group Supplier policy
Profile: Skills, experience, education
Skills
Strong technical awareness without being an expert
Excellent verbal, written, organisational communication skills
Strong background in ISO27001 and ITIL
Service leadership
Able to lead and mentor others who are not direct reports
Able to build relationships and engage with senior stakeholders
Customer service oriented
Knowledge of DR techniques and technologies
Strong awareness and experience of implementing IT Service management tools
Experience
5 years (or able to demonstrate excellent experience) of managing an IT Operation / Service Desk
Experience of working in a multi subsidiary business desirable
Experience of working within regulated industries preferred
Qualifications – Essential
Degree or equivalent
ITIL V4 Foundation
Qualifications – Desirable
ITIL V4 Create, Deliver, Support
ISO27001 Auditor
Formal training in people leadership
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, private medical insurance, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
Jul 05, 2023
Full time
Our Head of CRM & Data Management will join a small fast paced team, with the ideal candidate having a background in SME’s working technically hands on with a strong understanding of HUBSPOT and data management.
The core purpose for this role in its first year is to lead on hubspot usage, educating and consulting with teams, reviewing, identifying and implementing solutions to help future proof the platform. You will be our in-house expert supporting a workforce of (approx.) 70 and have a strong understanding of CRM systems terminology and use at SME level. We are looking for someone who can ensure effective workflows.
You will be responsible for managing and overseeing our CRM whilst providing some light touch support on wider systems day to day. Our ideal candidate will have experience specifically working with Hubspot, with some understanding of Wordpress.
Working closely with our 3rd party support partners you will be responsible for finding the most efficient ways of using the CRM and systems environment more effectively.
Our Head of CRM & Data Management will have strong project management skills and technical ability. You will have demonstrable experience leading effective data management practices and processes.
If you are an experienced Hubspot CRM & Data Manager, Head of CRM or CRM Executive and are looking for a business where you can further your career, take autonomy and lead a visionary function then this opportunity is not to be missed!
LOCATION: UK-Wide, hybrid working available with offices in MediaCityUK, Bristol and London
SALARY: FTE £45,000
CONTRACT: Initial 1-year initial fixed term full time OR min 3 days per week, scope to become permanent. Flexible hours.
TO APPLY: Email your CV, cover letter and/or 1-2-minute video link* to jobs@wearecreative.uk by 28th July 2023 midday. Please complete our anonymous diversity and inclusion survey. Interviews will take place by video conference 4th August, short notice period/ immediate appointment preferred.
* Video link optional. Creative UK is an inclusive recruiter and happy to make adjustments to our selection process by request
CORE ACCOUNTABILITIES
Day to day CRM and data queries, working closely with 3rd party support where required
Auditing CRM use and recommended solutions for developing usage across wider teams
Lead internal training
Lead data management, sharing, processing and solutions to data-related problems
Manage processes that are conducive to increasing productivity, continuous integration and improvement.
Lead an internal data review, consultation, recommendations and project management
KEY RESPONSIBILITIES
HUBSPOT CRM
Support the team with campaign building and driving customer acquisition across our product portfolio.
Create and manage membership engagement campaigns and workflows
End-to-end email testing for link accuracy, legal compliance, mobile optimisation & deliverability
Manage campaign segmentation and data selection
Setting up automation systems to support lead nurturing through the funnel
Own, manage and maintain customer and prospect data in the CRM system, and work with teams to ensure accuracy and completeness
Analyse customer and lead data and behaviour to identify trends and insights that can inform marketing and communication strategies
Ongoing development of a suite of reports for marketing, sales and operations
Ongoing support and management of the Sales Hub, Marketing Hub and Operations Hub
Ongoing support and training to teams
DATA MANAGEMENT
Maintain and improve data management processes and accuracy across systems; primarily Hubspot and Office365 (used for wider company data storage)
Ongoing management of data imports, cleansing, duplication, data enrichment, list management and data compliance
Improve policies and procedures for data management, sharing and processing
Work closely with the Marketing team to understand Hubspot integrations e.g. website, events, stripe - ensuring the CRM is linked and effective across integrations
OTHER
Provide light touch support to our Office365 environment e.g. ad-hoc updating of user permissions, monitoring of data storage, distribution lists (training will be provided)
Ensure management of CRM and data is strategic, utilising subscriptions and negotiating costs where required
Work with the wider team to ensure our digital offerings to stakeholders are appropriate, secure and connected
This job description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing
Required Experience, Knowledge and Skills:
CRM DEVELOPMENT experience, must have strong experience of work with HUBSPOT
Previous experience of working with large data sets and migrating data
PRO-ACTIVE, able to show initiative and to drive activity within deadlines.
Excellent COMMUNICATION skills, able to engage effectively with colleagues at all levels.
ORGANISED with experience of working to tight deadlines.
PROJECT MANAGEMENT: knowledge of tools and managing projects from start to end
DATA MANAGEMENT experience with data functions (collection, analysis, distribution, GDPR)
Knowledge of Office365 & Wordpress (desirable)
All our employees will be expected to demonstrate behaviours associated with our company values. Our values drive the way we work; how we do things is just as important as what we do.
We join the dots; collaboration is in our DNA
We support and empower; we are here to make a difference
We are curious, open & honest
We celebrate difference & value equality of opportunity
OUR PEOPLE PERKS
Fully flexible hybrid working
Pension enrolment from 3 months service, 5% employer contribution
Cycle 2 Work scheme, in partnership with Halfords
Benefits hub, discounts across a broad range of partners
Life Assurance & BUPA private medical (1 years service)
Employee Assistance Programme, Health Assured
Mental Health Guardians
Summer Fridays, finish at 3pm every Friday throughout July & August
Your birthday off as paid leave, extra days off over the annual festive period
2 paid volunteer days per year to give something back to the community
Diversity Changes Everything: We value difference and celebrate the creativity that it brings.
We are committed to improving diversity and inclusion across our organisation and industry by championing a variety of backgrounds, perspectives, identities and talents.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2
Mar 29, 2024
Full time
Overview This role will be fundamental in supporting Reed Business School to develop the way our accountancy programmes are designed and delivered. Your primary responsibility will be to conduct a comprehensive review of our accountancy portfolio, analyse the competitive landscape and formulate strategic recommendations that will enable us to provide a high- quality offering of accountancy products including digital and blended learning delivery methods. Your insights and recommendations will inform the design, development, and execution of RBS' new commercial proposition, and underpin our plans to grow market share. Key Responsibilities Review current commercial proposition including delivery methods, pricing and resource requirements and assess learner and employer preferences. Market research on current and emerging trends amongst training providers. Evaluate the suitability and effectiveness of various learning delivery methods, including instructor-led training (ILT), e-learning, virtual classrooms, and blended learning approaches. Develop data-driven recommendations. Conduct return on investment (ROI) analysis to assess the cost-benefit ratio of different delivery methods. Present all findings to senior management and key stakeholders in a clear, compelling manner. Collaborate with cross-functional teams to implement recommended delivery methods effectively. Monitor the performance and effectiveness of chosen delivery methods through ongoing data analysis. Skills and Qualifications Experience of delivering accountancy programmes or qualifications. Ability to gather and interpret data from multiple sources. Exceptional communication and presentation skills, with the ability to convert complex information into actionable insights. Project management experience. Demonstrated ability to collaborate effectively with cross-functional teams. Familiarity with a wide range of learning delivery methods and technologies, including e-learning platforms, SCORM, learning management systems (LMS), and virtual classroom software. Benefits Flexible working as standard (including remote working options and flexible working hours) 25 days annual leave plus bank holidays Flexible holiday scheme Paid time off to move home Contributory pension scheme Enhanced family leave benefits Insurance benefits including life assurance Discount scheme including gyms and popular retailers Range of wellbeing and mental health support avenues These are just some great benefits we offer everyone working at Reed Business School! Proud winners of: Recruitment Agency - Glassdoor Best Places To Work 2020 The JobCrowd Top Companies for Graduates to Work For 2021 The JobCrowd Top Companies for Apprentices to Work For 2021 Feel what it's like to truly belong All job offers are subject to satisfactory references and compliance with vetting requirements applicable to the job role. Reed is an equal opportunities employer. We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender identity, marital or civil partnership status, pregnancy or maternity. We are a Mindful Employer, proud signatories of the Business in the Community Race at Work Charter and the Armed Forces Covenant. We offer a guaranteed interview scheme for disabled applicants and ex-services personnel, reservists and cadets, who meet the minimum criteria. IND2
Job Title: E-Rostering and Data Analytics Manager Day Rate: £280-£290 Per day Hours: Monday-Friday, 37.5 hours Summary of Key Responsibilities: Collaborate with the Workforce Information Manager to enhance interoperability among workforce systems, leveraging data to improve efficiencies and reporting functionalities. Support the Head of Workforce Information Systems and Temporary Staffing in meeting national obligations for e-Rostering and e-Job planning. Lead the integration of workforce systems and data to streamline reporting processes and develop data intelligence dashboards for informed decision-making. Ensure the provision of high-quality rostering services, meeting both local and national key performance indicators. Evaluate compliance with National Levels of Attainment and provide timely reporting as required. Foster collaborative relationships with senior management teams, ward/team managers, and key stakeholders to optimize roster management. Manage roster projects using robust project methodology, prioritizing resources to achieve organizational objectives. Provide expert leadership in roster management, promoting best practices across the organization. Requirements: Proven experience in workforce management, rostering, and data analytics. Strong project management skills with the ability to drive initiatives to successful completion. Excellent communication and stakeholder engagement abilities. In-depth knowledge of rostering systems and workforce planning principles. Demonstrated proficiency in data analysis and reporting. Leadership qualities with a commitment to fostering a collaborative work environment. How to Apply: If you are ready to take on this exciting opportunity and make a difference in healthcare delivery, please submit your CV and a cover letter outlining your suitability for the role to Matt Clarke at Eden Brown. Email: Eden Brown is hiring for the above role. Join us in shaping the future of healthcare through innovative workforce solutions Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Mar 29, 2024
Full time
Job Title: E-Rostering and Data Analytics Manager Day Rate: £280-£290 Per day Hours: Monday-Friday, 37.5 hours Summary of Key Responsibilities: Collaborate with the Workforce Information Manager to enhance interoperability among workforce systems, leveraging data to improve efficiencies and reporting functionalities. Support the Head of Workforce Information Systems and Temporary Staffing in meeting national obligations for e-Rostering and e-Job planning. Lead the integration of workforce systems and data to streamline reporting processes and develop data intelligence dashboards for informed decision-making. Ensure the provision of high-quality rostering services, meeting both local and national key performance indicators. Evaluate compliance with National Levels of Attainment and provide timely reporting as required. Foster collaborative relationships with senior management teams, ward/team managers, and key stakeholders to optimize roster management. Manage roster projects using robust project methodology, prioritizing resources to achieve organizational objectives. Provide expert leadership in roster management, promoting best practices across the organization. Requirements: Proven experience in workforce management, rostering, and data analytics. Strong project management skills with the ability to drive initiatives to successful completion. Excellent communication and stakeholder engagement abilities. In-depth knowledge of rostering systems and workforce planning principles. Demonstrated proficiency in data analysis and reporting. Leadership qualities with a commitment to fostering a collaborative work environment. How to Apply: If you are ready to take on this exciting opportunity and make a difference in healthcare delivery, please submit your CV and a cover letter outlining your suitability for the role to Matt Clarke at Eden Brown. Email: Eden Brown is hiring for the above role. Join us in shaping the future of healthcare through innovative workforce solutions Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number . Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: £50,000 to £55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Quality Manager Salary £30,000 Location: Sunderland (Site based) My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. They are recruiting for a Quality Manager to drive an 'in process quality checking' culture that strive for right first-timequality. To be the champion of driving internal and external quality of service across the site for our clients and instilling a quality champion ethos in finding errors and rectifying them before they have any further impact and driving improvements. Main Duties: Manage from start to finish the RCSA process and provides insight to the operational team our biggest opportunity and support on how to get them. Transform the culture to be obsessive about quality checking and understand the value of finding and fixing errors. To be the primary champion of Quality on at the Sunderland site Initially to drive through a minimum number of checks needed per department, per client but the to inspire to site team to expand those checks so that client impact becomes a thing of the past. To make quality checking easily accessible and easily digitised as part of a campaign that breaks down mental and physical barriers. Understand the vitality of effective dashboards and ensure any analysis is insightful and produces good quality actions. To develop the metrics of what good looks like in error capture. To draw the line between how high the quality has to perform at to convert into great customer service. Become the subject matter expert and focal point of the customer. Use all engagement opportunities to draw out the benefits of 100% customer satisfaction. Help the operation desk out quality & compliance risk. Develop and then update high level quality measures that teams of all levels can measure that have a direct correlation to brilliant customer satisfaction. In addition to these duties, employees are required to carry out such duties as may reasonably be required Skills: Quality Management / Control experience in a fast-paced environment. Ability to develop quality systems and processes. Brilliant analytical skillset, ability to convert quality measurements, find high impacting causes then drive effective fix activity. Brilliant stakeholder relationship management skills at all level. Excellent organisational skills and attention to detail Please note that due to the high volume of responses we receive, only successful applicants will be contacted. Please only apply if you have the right to work in the UK and within a commutable distance to the site location Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
Mar 29, 2024
Full time
Quality Manager Salary £30,000 Location: Sunderland (Site based) My Client is a dynamic and forward-thinking organisation committed to revolutionising the way our Clients do business. We specialise in digital transformation services, helping clients transition from traditional paper-based processes to cutting-edge digital solutions. They are recruiting for a Quality Manager to drive an 'in process quality checking' culture that strive for right first-timequality. To be the champion of driving internal and external quality of service across the site for our clients and instilling a quality champion ethos in finding errors and rectifying them before they have any further impact and driving improvements. Main Duties: Manage from start to finish the RCSA process and provides insight to the operational team our biggest opportunity and support on how to get them. Transform the culture to be obsessive about quality checking and understand the value of finding and fixing errors. To be the primary champion of Quality on at the Sunderland site Initially to drive through a minimum number of checks needed per department, per client but the to inspire to site team to expand those checks so that client impact becomes a thing of the past. To make quality checking easily accessible and easily digitised as part of a campaign that breaks down mental and physical barriers. Understand the vitality of effective dashboards and ensure any analysis is insightful and produces good quality actions. To develop the metrics of what good looks like in error capture. To draw the line between how high the quality has to perform at to convert into great customer service. Become the subject matter expert and focal point of the customer. Use all engagement opportunities to draw out the benefits of 100% customer satisfaction. Help the operation desk out quality & compliance risk. Develop and then update high level quality measures that teams of all levels can measure that have a direct correlation to brilliant customer satisfaction. In addition to these duties, employees are required to carry out such duties as may reasonably be required Skills: Quality Management / Control experience in a fast-paced environment. Ability to develop quality systems and processes. Brilliant analytical skillset, ability to convert quality measurements, find high impacting causes then drive effective fix activity. Brilliant stakeholder relationship management skills at all level. Excellent organisational skills and attention to detail Please note that due to the high volume of responses we receive, only successful applicants will be contacted. Please only apply if you have the right to work in the UK and within a commutable distance to the site location Devonshire is an equal opportunity employer and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status.
Project ManagerIf you have a strong understanding of SCADA and PLC control systems, we would love to hear from you!This client pride themselves on being an independent systems integrator known for their adaptability and unwavering commitment to finding the best solutions for any challenge. They take immense pride in delivering exceptional Software, Hardware, and Turnkey engineered solutions to a wide range of clients, including prestigious blue-chip customers. Their vision is to provide their clients with the absolute best technology and system solutions to meet even the most demanding process, safety system, and support requirements.What You'll Do:As a valued member of their team you will:? Take the lead in managing identified projects and allocating company resources to ensure safe and successful project execution? Manage a team of engineers to achieve project delivery? Ensure that all project deliverables not only meet but exceed expectations, reflecting positively on our company? Skilfully control project costs and scope, optimizing profits for the company? Foster strong customer relationships, instilling confidence and satisfaction that leads to future business opportunities? Manage multiple projects and programmes and carefully monitor revenues and expenditures, ensuring timely delivery? Identify and mitigate project risks, ensuring smooth progress and successful outcomes Maintain strict compliance with legal, safety, environmental, and quality control requirements throughout projects? Provide accurate and timely information to accounts and management, facilitating informed decision-makingWhy Join Them:? Become part of our warm and collaborative team, where your contributions are valued and appreciated? Enjoy the opportunity to work on diverse and exciting projects, constantly challenging and expanding your skills? We offer a highly competitive compensation package that recognizes and rewards your hard work? We are dedicated to supporting your professional development and providing ample opportunities for career growth and advancemen
Mar 29, 2024
Full time
Project ManagerIf you have a strong understanding of SCADA and PLC control systems, we would love to hear from you!This client pride themselves on being an independent systems integrator known for their adaptability and unwavering commitment to finding the best solutions for any challenge. They take immense pride in delivering exceptional Software, Hardware, and Turnkey engineered solutions to a wide range of clients, including prestigious blue-chip customers. Their vision is to provide their clients with the absolute best technology and system solutions to meet even the most demanding process, safety system, and support requirements.What You'll Do:As a valued member of their team you will:? Take the lead in managing identified projects and allocating company resources to ensure safe and successful project execution? Manage a team of engineers to achieve project delivery? Ensure that all project deliverables not only meet but exceed expectations, reflecting positively on our company? Skilfully control project costs and scope, optimizing profits for the company? Foster strong customer relationships, instilling confidence and satisfaction that leads to future business opportunities? Manage multiple projects and programmes and carefully monitor revenues and expenditures, ensuring timely delivery? Identify and mitigate project risks, ensuring smooth progress and successful outcomes Maintain strict compliance with legal, safety, environmental, and quality control requirements throughout projects? Provide accurate and timely information to accounts and management, facilitating informed decision-makingWhy Join Them:? Become part of our warm and collaborative team, where your contributions are valued and appreciated? Enjoy the opportunity to work on diverse and exciting projects, constantly challenging and expanding your skills? We offer a highly competitive compensation package that recognizes and rewards your hard work? We are dedicated to supporting your professional development and providing ample opportunities for career growth and advancemen
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: 50,000 to 55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 29, 2024
Full time
Office Angels are currently recruiting for an IT Project and Support Engineer for our client based in Ascot. Role: IT Project and Support Engineer Location: Ascot - Office Based Salary: 50,000 to 55,000 per annum 35 hours per week. Salary dependent on experience. Pension scheme with Aviva. Employee Assistance programme. On site parking Annual Staff Allowance on Products Discounted Rates at Company Owned Salon Your Birthday as Approved Annual Leave 20 days Annual Leave + Bank Holidays + 5 days between Christmas and New Year The Role: My client is looking to bring onboard an IT Specialist to support the IT Manager and enhance their IT infrastructure, ensuring robust network performance and security. The ideal candidate will have a strong background in IT project management, system maintenance and technical support. Support the IT Manager in defining and agreeing project scope, outputs, and timescale, quality and cost criteria to ensure business requirements are understood and agreed. Defining and establishing the project structure, roles and teams within departments to ensure efficient and effective systems upgrade, project delivery, reporting to management on progress. Maintain and upgrade IT infrastructure, including network, routers, and firewalls. Troubleshoot and resolve network issues and Adaptive Defense 360 system concerns. Ensure network security and manage securities on routers and firewalls. Address issues related to the company's systems and provide IT support to staff. Maintain and develop SharePoint, Compliance, Exchange, and Team sites. Administer the company's Microsoft 365 tenant and setup. Manage Active Directory users, permissions, and policies. Deploy IT hardware and set up profiles using iTunes. Resolve issues with phone systems, including mobile devices. Support franchisees with IT-related issues. Create test environments for software system development and improvement. Assist with ad hoc IT requirements as directed by the IT Manager. Travel within a working day-usually to the Warehouse in Swindon, absence from home overnight and overseas travel is occasionally required. The ideal candidate: Proven experience with project planning from conception to delivery. Experience in establishing project structures, roles, and teams for efficient project delivery. Significant experience in hardware, operating systems, and software. Background in computer operations, technical support, systems programming, and project management. Desirable experience with Sage X3 ERP and Datalinx software systems. Proficiency with Microsoft 365 Admin Roles, SharePoint, Securities, Compliance, Teams, and Exchange. Knowledge of Microsoft Group Policy, Installation Rollout, and InTunes. Familiarity with web-based hosting, data integration, websites, and SSL certifications. Skilled in setting network and SharePoint permissions. Competence with SQL management and scripting. Ability to define and agree on project scope, outputs, timescale, quality, and cost criteria. Experience in establishing project structures, roles, and teams for efficient project delivery. If you are interested in this position, please send your CV to Morgan Lay at (url removed) or alternatively please apply online. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The Role:Our client is a prominent employer across the South Tyneside region and a key provider of property related services across the North East. They are currently looking for an experienced individual to lead on Asset Compliance Data across the organisation. This role will be responsible for ensuring that compliance related data used for investment and servicing purposes is complete, accurate and timely across all core databases. You will ensure that there is a single version of the truth in relation to compliance data and work with relevant teams across the group in order to ensure the required data is captured and loaded into core databases to demonstrate compliance and facilitate effective servicing and maintenance programmes. Lead on the development and refreshment of the core compliance databases ensuring that the data is accurate, triangulated and validated to provide full visibility of all assets and components with a compliance or servicing responsibility across the Group. Develop, implement and maintain the relevant data management protocols for assets and components with a compliance or servicing responsibility. This will include liaison with Property Maintenance, Affordable Development, Delivery, Health and Safety and other stakeholders on the visibility, management, transfer and integrity of all relevant assets and components. To act as the lead developer for any future changes to systems and procedures to ensure they remain fit for purpose and allow the Group to demonstrate statutory compliance. This will include clearly outlining all relevant functionality, data and reporting that is required for all assets and components with a compliance related duty. Support the Asset, Property Maintenance, Affordable Development and Procurement teams to ensure that pre-contract requirements, specifications and tender documentation identify all relevant certification and data that must be provided to the Group as part of any newbuild, refurbishment, servicing or maintenance projects. Through the Asset Data Compliance team lead on the creation, disposal and amendment of all assets and components with a compliance or servicing responsibility across all core databases. This will involve validating all data provided by Affordable Development, Property Maintenance and Delivery teams to ensure that relevant certification is held to demonstrate statutory compliance for all relevant asset and components. Co-ordinate the completion of any specialist surveys required to enhance the Group's knowledge of serviceable components. This will include leading on the development of client briefs alongside the appointment and contract management of specialist Mechanical & Electrical consultants.The Person: Hold or working towards a recognised professional qualification in a property related discipline such as Building Surveying BSc (hons), HND, HNC or similar, or considerable demonstrable experience in a health and safety, compliance or mechanical/electrical sector. Experience of developing and maintaining compliance databases and associated data management protocols. Experienced in managing and controlling the quality assurance of compliance related construction work. Experience of co-ordinating, monitoring or delivering work in relation to one of the big six areas of compliance (gas, electric, fire safety, asbestos, water hygiene, lifts). Understanding of Landlord Compliance, servicing contracts and building safety standards. Knowledge of current and emerging challenges in the field of compliance and customer safety. Working knowledge of building construction, building standards, compliance obligations, planning regulations, regulatory standards, and leasehold legislation. Ability to understand, interpret, validate and present complex data. Knowledge of the construction and the servicing/repairs associated with both domestic and nondomestic buildings. Experience of managing relationships with customers, internal and external stakeholders. Experience of operating at a similar level/role within a diverse organisation. Experience of managing workload to meet defined objectives or targets.
Mar 29, 2024
Full time
The Role:Our client is a prominent employer across the South Tyneside region and a key provider of property related services across the North East. They are currently looking for an experienced individual to lead on Asset Compliance Data across the organisation. This role will be responsible for ensuring that compliance related data used for investment and servicing purposes is complete, accurate and timely across all core databases. You will ensure that there is a single version of the truth in relation to compliance data and work with relevant teams across the group in order to ensure the required data is captured and loaded into core databases to demonstrate compliance and facilitate effective servicing and maintenance programmes. Lead on the development and refreshment of the core compliance databases ensuring that the data is accurate, triangulated and validated to provide full visibility of all assets and components with a compliance or servicing responsibility across the Group. Develop, implement and maintain the relevant data management protocols for assets and components with a compliance or servicing responsibility. This will include liaison with Property Maintenance, Affordable Development, Delivery, Health and Safety and other stakeholders on the visibility, management, transfer and integrity of all relevant assets and components. To act as the lead developer for any future changes to systems and procedures to ensure they remain fit for purpose and allow the Group to demonstrate statutory compliance. This will include clearly outlining all relevant functionality, data and reporting that is required for all assets and components with a compliance related duty. Support the Asset, Property Maintenance, Affordable Development and Procurement teams to ensure that pre-contract requirements, specifications and tender documentation identify all relevant certification and data that must be provided to the Group as part of any newbuild, refurbishment, servicing or maintenance projects. Through the Asset Data Compliance team lead on the creation, disposal and amendment of all assets and components with a compliance or servicing responsibility across all core databases. This will involve validating all data provided by Affordable Development, Property Maintenance and Delivery teams to ensure that relevant certification is held to demonstrate statutory compliance for all relevant asset and components. Co-ordinate the completion of any specialist surveys required to enhance the Group's knowledge of serviceable components. This will include leading on the development of client briefs alongside the appointment and contract management of specialist Mechanical & Electrical consultants.The Person: Hold or working towards a recognised professional qualification in a property related discipline such as Building Surveying BSc (hons), HND, HNC or similar, or considerable demonstrable experience in a health and safety, compliance or mechanical/electrical sector. Experience of developing and maintaining compliance databases and associated data management protocols. Experienced in managing and controlling the quality assurance of compliance related construction work. Experience of co-ordinating, monitoring or delivering work in relation to one of the big six areas of compliance (gas, electric, fire safety, asbestos, water hygiene, lifts). Understanding of Landlord Compliance, servicing contracts and building safety standards. Knowledge of current and emerging challenges in the field of compliance and customer safety. Working knowledge of building construction, building standards, compliance obligations, planning regulations, regulatory standards, and leasehold legislation. Ability to understand, interpret, validate and present complex data. Knowledge of the construction and the servicing/repairs associated with both domestic and nondomestic buildings. Experience of managing relationships with customers, internal and external stakeholders. Experience of operating at a similar level/role within a diverse organisation. Experience of managing workload to meet defined objectives or targets.
Working within a well known Manufacturers this role is an inital contract until 30 June 2024 (outside out of IR35) Its a maximum of 40 hours per week and there could be some occcasional travel inside and outside of the UK. JOB SUMMARY: To design, develop and implement software-based control systems to ensure hybrid products and technologies meet functional and performance requirements. JOB RESPONSIBILITIES: PRINCIPAL DUTIES AND ACCOUNTABILITIES Product Development Conduct analysis of dynamic systems and software requirements and investigate solutions to implement the embedded software Integrate and validate inhouse and third-party SW components Develop software compliance documentation e.g. A-SPICE, IS(phone number removed) Design and implement the embedded software components to meet specifications or change requests Develop test plans to validate control systems and software implementations Perform unit, functional and integration testing of software Support software release for integration into prototype machines and provide associated control system and software documentation Generate calibration to meet functional and performance targets Support functional testing of software on prototype machines Release SW and basic calibrations for both internal and external customers Support investigation into control system and software failures and initiate corrective action Facilitate software reviews and quality analysis meetings Train, mentor and support the software engineers in the team Support project leader and manager during the software audits Support test/commissioning activities at both onsite, offsite and customer locations Support legacy projects and products Liaise with customer for quicker issue resolutions Develop Control Systems in Model Based design and auto code generation Project Management Follow the product/project timing plan and key milestones for SW deliveries Ensure all control systems and software activities follow Tenneco development process and procedures, providing technical evidence and maintaining auditable records required to maintain the Tenneco quality management system Support project and resource managers with information on software development needs to ensure accurate planning and allocation of resources Provide software input at team meetings and reviews Provide customers, suppliers and partners with necessary technical information to support customer projects as required Perform any other duty required by the line manager commensurate with the post JOB REQUIREMENTS: EDUCATION: Bachelors or Masters degree in Electrical or Electronic Engineering EXPERIENCE: Experience in automotive software development, preferably in powertrain/chassis/similar safety-critical domain REQUIREMENTS: Core Competencies - Technologies Motor control algorithm development Optimisation of Calibration parameters Control SW modelling and auto-coding SW and control system development Switched Reluctance Machine AUTOSAR Based Application Software Development Switched Reluctance Machine and associated Control systems High Voltage DC-DC converters Hard real-time operating system SW modelling and auto-coding Model Based System Engineering SW verification and validation: HIL, MIL, SIL, PIL, white-box and black-box testing. LIN, CAN, CAN-FD ECU Calibration, CCP, XCP Low level drivers, boot loaders SW static and dynamic analysis Use of debugger, logic analysers, oscilloscopes etc. Tools Modelling: Matlab, Simulink, Stateflow, TargetLink Hardware: Infineon Tricore Coding and scripting: C Compilers: Tasking AUTOSAR: Vector DaVinci Developer and Configurator, CANdela, ODX Authoring tools Modelling and Auto coding: Matlab, Simulink, StateFlow, Embedded Coder, Simulink Verification and Validation toolbox; Calibration and data logging: Vector CANape, CANalyser SW version management: Bitbucket, GIT, SVN Standards & frameworks: SW Engineering: V Cycle, Agile, UML AUTOSAR v4.0 or above A-SPICE ISO 26262 MISRA C OBD, OBD2, J1979 based diagnostics ASAP2
Mar 28, 2024
Contractor
Working within a well known Manufacturers this role is an inital contract until 30 June 2024 (outside out of IR35) Its a maximum of 40 hours per week and there could be some occcasional travel inside and outside of the UK. JOB SUMMARY: To design, develop and implement software-based control systems to ensure hybrid products and technologies meet functional and performance requirements. JOB RESPONSIBILITIES: PRINCIPAL DUTIES AND ACCOUNTABILITIES Product Development Conduct analysis of dynamic systems and software requirements and investigate solutions to implement the embedded software Integrate and validate inhouse and third-party SW components Develop software compliance documentation e.g. A-SPICE, IS(phone number removed) Design and implement the embedded software components to meet specifications or change requests Develop test plans to validate control systems and software implementations Perform unit, functional and integration testing of software Support software release for integration into prototype machines and provide associated control system and software documentation Generate calibration to meet functional and performance targets Support functional testing of software on prototype machines Release SW and basic calibrations for both internal and external customers Support investigation into control system and software failures and initiate corrective action Facilitate software reviews and quality analysis meetings Train, mentor and support the software engineers in the team Support project leader and manager during the software audits Support test/commissioning activities at both onsite, offsite and customer locations Support legacy projects and products Liaise with customer for quicker issue resolutions Develop Control Systems in Model Based design and auto code generation Project Management Follow the product/project timing plan and key milestones for SW deliveries Ensure all control systems and software activities follow Tenneco development process and procedures, providing technical evidence and maintaining auditable records required to maintain the Tenneco quality management system Support project and resource managers with information on software development needs to ensure accurate planning and allocation of resources Provide software input at team meetings and reviews Provide customers, suppliers and partners with necessary technical information to support customer projects as required Perform any other duty required by the line manager commensurate with the post JOB REQUIREMENTS: EDUCATION: Bachelors or Masters degree in Electrical or Electronic Engineering EXPERIENCE: Experience in automotive software development, preferably in powertrain/chassis/similar safety-critical domain REQUIREMENTS: Core Competencies - Technologies Motor control algorithm development Optimisation of Calibration parameters Control SW modelling and auto-coding SW and control system development Switched Reluctance Machine AUTOSAR Based Application Software Development Switched Reluctance Machine and associated Control systems High Voltage DC-DC converters Hard real-time operating system SW modelling and auto-coding Model Based System Engineering SW verification and validation: HIL, MIL, SIL, PIL, white-box and black-box testing. LIN, CAN, CAN-FD ECU Calibration, CCP, XCP Low level drivers, boot loaders SW static and dynamic analysis Use of debugger, logic analysers, oscilloscopes etc. Tools Modelling: Matlab, Simulink, Stateflow, TargetLink Hardware: Infineon Tricore Coding and scripting: C Compilers: Tasking AUTOSAR: Vector DaVinci Developer and Configurator, CANdela, ODX Authoring tools Modelling and Auto coding: Matlab, Simulink, StateFlow, Embedded Coder, Simulink Verification and Validation toolbox; Calibration and data logging: Vector CANape, CANalyser SW version management: Bitbucket, GIT, SVN Standards & frameworks: SW Engineering: V Cycle, Agile, UML AUTOSAR v4.0 or above A-SPICE ISO 26262 MISRA C OBD, OBD2, J1979 based diagnostics ASAP2
Job Title: E-Rostering and Data Analytics Manager Day Rate: 280- 290 Per day Hours: Monday-Friday, 37.5 hours Summary of Key Responsibilities: Collaborate with the Workforce Information Manager to enhance interoperability among workforce systems, leveraging data to improve efficiencies and reporting functionalities. Support the Head of Workforce Information Systems and Temporary Staffing in meeting national obligations for e-Rostering and e-Job planning. Lead the integration of workforce systems and data to streamline reporting processes and develop data intelligence dashboards for informed decision-making. Ensure the provision of high-quality rostering services, meeting both local and national key performance indicators. Evaluate compliance with National Levels of Attainment and provide timely reporting as required. Foster collaborative relationships with senior management teams, ward/team managers, and key stakeholders to optimize roster management. Manage roster projects using robust project methodology, prioritizing resources to achieve organizational objectives. Provide expert leadership in roster management, promoting best practices across the organization. Requirements: Proven experience in workforce management, rostering, and data analytics. Strong project management skills with the ability to drive initiatives to successful completion. Excellent communication and stakeholder engagement abilities. In-depth knowledge of rostering systems and workforce planning principles. Demonstrated proficiency in data analysis and reporting. Leadership qualities with a commitment to fostering a collaborative work environment. How to Apply: If you are ready to take on this exciting opportunity and make a difference in healthcare delivery, please submit your CV and a cover letter outlining your suitability for the role to Matt Clarke at Eden Brown. Email: Eden Brown is hiring for the above role. Join us in shaping the future of healthcare through innovative workforce solutions Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Mar 28, 2024
Seasonal
Job Title: E-Rostering and Data Analytics Manager Day Rate: 280- 290 Per day Hours: Monday-Friday, 37.5 hours Summary of Key Responsibilities: Collaborate with the Workforce Information Manager to enhance interoperability among workforce systems, leveraging data to improve efficiencies and reporting functionalities. Support the Head of Workforce Information Systems and Temporary Staffing in meeting national obligations for e-Rostering and e-Job planning. Lead the integration of workforce systems and data to streamline reporting processes and develop data intelligence dashboards for informed decision-making. Ensure the provision of high-quality rostering services, meeting both local and national key performance indicators. Evaluate compliance with National Levels of Attainment and provide timely reporting as required. Foster collaborative relationships with senior management teams, ward/team managers, and key stakeholders to optimize roster management. Manage roster projects using robust project methodology, prioritizing resources to achieve organizational objectives. Provide expert leadership in roster management, promoting best practices across the organization. Requirements: Proven experience in workforce management, rostering, and data analytics. Strong project management skills with the ability to drive initiatives to successful completion. Excellent communication and stakeholder engagement abilities. In-depth knowledge of rostering systems and workforce planning principles. Demonstrated proficiency in data analysis and reporting. Leadership qualities with a commitment to fostering a collaborative work environment. How to Apply: If you are ready to take on this exciting opportunity and make a difference in healthcare delivery, please submit your CV and a cover letter outlining your suitability for the role to Matt Clarke at Eden Brown. Email: Eden Brown is hiring for the above role. Join us in shaping the future of healthcare through innovative workforce solutions Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Network Operations Manager + Berkshire - Hybrid + 60,000 - 70,000 What you will be doing: Collaborate cross departmentally to identify and introduce operational improvements to customer experience, operational efficiency, and maintain highly available service where appropriate and cost effective to do so. Responsible for creating, documenting, and ensuring processes are maintained and followed to provide necessary Network Operations assurance with new Passive and Active infrastructure builds supporting robust handover processes into live service. Provide accurate and timely process and business analysis and reporting. Work closely with partners and service suppliers to ensure proper governance, assurance, and value is being realised. Contribute to the CAB process and challenge appropriately when risk is identified. Contribute to the Problem Management process providing support to resolution. Mentor and coach junior members of the Network Operations Team with regards quality and best practice. Support Network Operations project delivery and contribute to ensuring timescales are achieved. Create and maintain Network Operations Document Library with knowledge management information and operational Wiki pages as well as specification documentation covering all aspects of the physical network. Seek and support opportunities for automation to include RPA, Machine Learning to streamline process. Monitor & enforce adherence to standards & policies, ensuring best practice and compliance to specification. SME and owner of auditable content, defining the minimum quality standards & quality platform for all aspects of the network (build/install/civils). Desirable qualifications: Prince2, 6 SIGMA, ITIL 3/4
Mar 28, 2024
Full time
Network Operations Manager + Berkshire - Hybrid + 60,000 - 70,000 What you will be doing: Collaborate cross departmentally to identify and introduce operational improvements to customer experience, operational efficiency, and maintain highly available service where appropriate and cost effective to do so. Responsible for creating, documenting, and ensuring processes are maintained and followed to provide necessary Network Operations assurance with new Passive and Active infrastructure builds supporting robust handover processes into live service. Provide accurate and timely process and business analysis and reporting. Work closely with partners and service suppliers to ensure proper governance, assurance, and value is being realised. Contribute to the CAB process and challenge appropriately when risk is identified. Contribute to the Problem Management process providing support to resolution. Mentor and coach junior members of the Network Operations Team with regards quality and best practice. Support Network Operations project delivery and contribute to ensuring timescales are achieved. Create and maintain Network Operations Document Library with knowledge management information and operational Wiki pages as well as specification documentation covering all aspects of the physical network. Seek and support opportunities for automation to include RPA, Machine Learning to streamline process. Monitor & enforce adherence to standards & policies, ensuring best practice and compliance to specification. SME and owner of auditable content, defining the minimum quality standards & quality platform for all aspects of the network (build/install/civils). Desirable qualifications: Prince2, 6 SIGMA, ITIL 3/4
Job Title: Strategic Account Manager - Retail Location: Solihull/Belfast Hybrid Hours: Full time, Permanent A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values of we're positive, we're brave, and we own it. The Role: As an Account Manager, you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership. You will have a holistic view of change across the partner proposition, encompassing, Risk, Finance, CX and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels. As Partnership Delivery Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen. Key Responsibilities: Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers. Skills & Attributes: Account Management skills Excellent communication skills Excellent stakeholder management skills Knowledge in IT projects Self-starter who will work on own initiative and drives others Delivery focused / results driven Effective risk assessment and management Proven budget control and cost management Could this be you? BNP Paribas Personal Finance believe it's a positive attitude and passion to make things happen that matters most. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills. What's in it for you? As well as working for a Top Employer UK 2023 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation
Mar 28, 2024
Full time
Job Title: Strategic Account Manager - Retail Location: Solihull/Belfast Hybrid Hours: Full time, Permanent A bit about us: At BNP Paribas Personal Finance, we're part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We're here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners and the wider community. That's why we live by our values of we're positive, we're brave, and we own it. The Role: As an Account Manager, you will play a pivotal role in defining and managing key initiatives across our most significant retail partnership. You will have a holistic view of change across the partner proposition, encompassing, Risk, Finance, CX and any IT impacting change and be able to communicate this affectively to multiple stakeholder levels. As Partnership Delivery Manager, you will be experienced in delivering complex digital projects, resilient to project pressures, and willing to get into the detail to make things happen. Key Responsibilities: Act as the primary point of contact for the 3rd party partner, ensuring they are kept fully engaged and supported through delivery Engaging with key stakeholders from across the business to embed the partnership, including our legal, risk & compliance teams Support the product/business owner with senior management engagement, including partnership input into business cases, presentations and EXCO material Lead teams to provide clear direction to said colleagues to understand their role, responsibilities and accountabilities within the project and their value to achieving business strategic goals. Demonstrate excellent man management skills to engage staff working within various departments and sites towards achieving common goal To build strong working relationship management with clients, as well as projects involving third party partners/party suppliers. Skills & Attributes: Account Management skills Excellent communication skills Excellent stakeholder management skills Knowledge in IT projects Self-starter who will work on own initiative and drives others Delivery focused / results driven Effective risk assessment and management Proven budget control and cost management Could this be you? BNP Paribas Personal Finance believe it's a positive attitude and passion to make things happen that matters most. Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. If you feel you meet 75% of the requirements for this role, we would love to hear from you. Also, if you are considering a career move or a sector-jump, please get in touch, we welcome applications from people with transferable skills. What's in it for you? As well as working for a Top Employer UK 2023 and being part of a team that changes customer's lives, there are some excellent benefits too. We offer a competitive salary, a contributory pension scheme, and our Health Cash plan scheme. You also receive access to our multi-award-winning flexible benefits platform designed to provide you with the best range of benefits available to suit your lifestyle including life insurance and private medical insurance. There are also perks which give you fantastic discounts off eating out, cinema tickets, days out and much more. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation
IBP are currently recuiting for a SHEQ Advisor based in the North East. The SHEQ Advisor is a Regional role covering the North. Reporting into the SHEQ Manager, the jobholder will support the Regional SHEQ Function. To deliver and maintain a positive Safety, Health, Environmental and Quality (SHEQ) culture throughout the fibre build workforce across two operating businesses. Ensuring the effective delivery of associated management strategies / action plans to exceed client expectations and prevent incidents, injuries, work-related illness, damage to underground, overhead apparatus and domestic services and progress driver behaviour to reduce at-fault traffic collisions. The main duties include but are not limited to: Instilling and promoting a right first-time approach to network build quality and ensuring that where non-conformity is identified, corrective and preventative actions are adopted to achieve continuous improvement. Ensure good environmental practice across our operations, continually looking to develop and introduce sustainable processes and behaviours across our supply chain and fibre build activities, whilst ensuring that focus is applied to the following areas: Decarbonising our operations and services to our clients Environmental performance Adopting world class standards Monitoring and controlling sustainability and environmental risk Provide effective implementation of controls to address risk from working within and around occupied commercial and residential properties. Produce SHEQ performance reports as required by both clients, divisional and group functions and present at meetings as required. Collaborate with the SHEQ Co-ordinator to ensure a fully competent workforce. Collaborate with the internal SMART Awards accreditation team to ensure job role compliance against fully accredited workforce matrices. Ensure all personnel receive the necessary induction / onboarding prior to being put to work. Capture and reporting of Scope 1,2 and 3 Carbon emissions for onward reporting into the SHEQ Manager and Head of SHEQ. Capture and collate waste management data derived from sub-contractor organisations for 2nd party assurance (chain of custody). Collaborate with drivers to support the management of Occupational Road Risk and progress driver behaviour to reduce at-fault traffic collisions and unreported vehicle damage. Where necessary, create and distribute SHEQ related promotional material, alerts, bulletins, and briefings to increase awareness and communicate lessons learned. Ensure that incident investigations are to an exemplary standard and act as lead investigator were required. Ensure all associated guidance documents, standards, and specifications applicable to our operations are accessible and readily available where required. Provide effective delivery of health surveillance requirements (e.g., HAVS, Climbers Medical, Face-Fit Testing of RPE, Pre-employment screening, Drugs and Alcohol Testing etc.) Support the group supply chain control team in the completion and submission of all sub-contractor SHEQ evaluations to ensure that they progress efficiently. The Ideal candidate must possess the following skills and experience: A comprehensive knowledge and understanding of all aspects associated with safety, health, environmental and quality risk management.Demonstrable experience of recognised best practice, risk management techniques and management principles. A comprehensive knowledge of current safety, health and environmental legislation, management, and standards. Ability to problem solve and implement solutions to mitigate risk. An effective advisor with highly developed skills regarding stakeholder engagement and experience of liaison and influence at management level. Ability to interpret and provide authoritative advice on safety, health, environmental and quality risk management issues. Proven, demonstrable experience in a similar role, ideally gained within the Telecoms sector. Ability to manage multiple priorities and deadlines with positive outcomes. NEBOSH General or Construction Certificate (or equivalent) Working towards NEBOSH Diploma. Affiliate Member (AIOSH) (Internal Grade 3) ideally working towards Technical Member (TECH IOSH) or equivalent professional body grade. Technical Member IOSH (Tech IOSH) (Internal Grade 4), ideally working towards Certified Membership (Cert IOSH) or equivalent professional body grade. Up to date CPD. Experience of complying with and working to an externally audited management standard including ISO 45001, ISO 9001, and ISO 14001. Along with but not limited to Achilles, Carbon Reduce, NICEIC, Safe Contractor, FIRAS etc. Recent proven experience of working in a SHEQ Advisor position. Knowledge and experience in Streetworks, working at height, confined spaces, and Construction Design Management Ability to use work management systems, Microsoft Office 365 applications, produce reports, analyse data, and implement strategies/ action plans. Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates
Mar 28, 2024
Full time
IBP are currently recuiting for a SHEQ Advisor based in the North East. The SHEQ Advisor is a Regional role covering the North. Reporting into the SHEQ Manager, the jobholder will support the Regional SHEQ Function. To deliver and maintain a positive Safety, Health, Environmental and Quality (SHEQ) culture throughout the fibre build workforce across two operating businesses. Ensuring the effective delivery of associated management strategies / action plans to exceed client expectations and prevent incidents, injuries, work-related illness, damage to underground, overhead apparatus and domestic services and progress driver behaviour to reduce at-fault traffic collisions. The main duties include but are not limited to: Instilling and promoting a right first-time approach to network build quality and ensuring that where non-conformity is identified, corrective and preventative actions are adopted to achieve continuous improvement. Ensure good environmental practice across our operations, continually looking to develop and introduce sustainable processes and behaviours across our supply chain and fibre build activities, whilst ensuring that focus is applied to the following areas: Decarbonising our operations and services to our clients Environmental performance Adopting world class standards Monitoring and controlling sustainability and environmental risk Provide effective implementation of controls to address risk from working within and around occupied commercial and residential properties. Produce SHEQ performance reports as required by both clients, divisional and group functions and present at meetings as required. Collaborate with the SHEQ Co-ordinator to ensure a fully competent workforce. Collaborate with the internal SMART Awards accreditation team to ensure job role compliance against fully accredited workforce matrices. Ensure all personnel receive the necessary induction / onboarding prior to being put to work. Capture and reporting of Scope 1,2 and 3 Carbon emissions for onward reporting into the SHEQ Manager and Head of SHEQ. Capture and collate waste management data derived from sub-contractor organisations for 2nd party assurance (chain of custody). Collaborate with drivers to support the management of Occupational Road Risk and progress driver behaviour to reduce at-fault traffic collisions and unreported vehicle damage. Where necessary, create and distribute SHEQ related promotional material, alerts, bulletins, and briefings to increase awareness and communicate lessons learned. Ensure that incident investigations are to an exemplary standard and act as lead investigator were required. Ensure all associated guidance documents, standards, and specifications applicable to our operations are accessible and readily available where required. Provide effective delivery of health surveillance requirements (e.g., HAVS, Climbers Medical, Face-Fit Testing of RPE, Pre-employment screening, Drugs and Alcohol Testing etc.) Support the group supply chain control team in the completion and submission of all sub-contractor SHEQ evaluations to ensure that they progress efficiently. The Ideal candidate must possess the following skills and experience: A comprehensive knowledge and understanding of all aspects associated with safety, health, environmental and quality risk management.Demonstrable experience of recognised best practice, risk management techniques and management principles. A comprehensive knowledge of current safety, health and environmental legislation, management, and standards. Ability to problem solve and implement solutions to mitigate risk. An effective advisor with highly developed skills regarding stakeholder engagement and experience of liaison and influence at management level. Ability to interpret and provide authoritative advice on safety, health, environmental and quality risk management issues. Proven, demonstrable experience in a similar role, ideally gained within the Telecoms sector. Ability to manage multiple priorities and deadlines with positive outcomes. NEBOSH General or Construction Certificate (or equivalent) Working towards NEBOSH Diploma. Affiliate Member (AIOSH) (Internal Grade 3) ideally working towards Technical Member (TECH IOSH) or equivalent professional body grade. Technical Member IOSH (Tech IOSH) (Internal Grade 4), ideally working towards Certified Membership (Cert IOSH) or equivalent professional body grade. Up to date CPD. Experience of complying with and working to an externally audited management standard including ISO 45001, ISO 9001, and ISO 14001. Along with but not limited to Achilles, Carbon Reduce, NICEIC, Safe Contractor, FIRAS etc. Recent proven experience of working in a SHEQ Advisor position. Knowledge and experience in Streetworks, working at height, confined spaces, and Construction Design Management Ability to use work management systems, Microsoft Office 365 applications, produce reports, analyse data, and implement strategies/ action plans. Thank you for applying and sending your CV to IBP Recruitment Ltd for this and future roles. Successful applicants will be contacted within 15 working days of submitting their application if you do not hear back within this time, please assume that you have been unsuccessful on this occasion. Please feel free to apply for any future roles. IBP Recruitment Ltd provides services as an Agency and an Employment Business for permanent recruitment and we are committed to equal opportunities for all candidates
We have a new opportunity for an Assistant Development Manager to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Development Manager, you will be responsible for supporting the Land & Development Managers in the pre-construction phases of their development projects, including feasibility, legal, design, planning and health and safety related activities. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position. Proficient in MS Office programmes; particularly Excel, Word, and Outlook A keen interest in Development or preconstruction activities Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals. Highly literate and able to understand and interpret complex legal documentation. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Able to travel on a regular basis throughout the Yorkshire area, with access to a vehicle daily. Willing to work extra to meet deadlines as and when the business needs require it Desirable - A desire to continue with further education. Some experience in a Development role within the Construction industry; ideally in either Affordable Housing, Care or Property Development More about the Assistant Development Manager role Assist others in the assessment of new business opportunities. Research and review planning applications, in conjunction with others to identify site constraints and opportunities. In collaboration with the team undertake feasibility assessments using group software. Assist with the preparation of land and build contracts, to ensure land is secured and contracts are entered into in line with agreed timescales. Assist the team to prepare consultant appointments and collateral warranties, and to co-ordinate signatures, scan and circulate documents as required. Assist the team to complete paperwork and reports in order to gain internal approvals and ensure audit compliance. Assist the team to procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. This may include placing orders and dealing with invoice enquiries. Assist the team to approve invoices via the company financial systems When required organise and administrate meetings and provide information as requested to do so. Provide support to the team at external meetings and events, e.g. pre application planning meetings and public consultation events. This may require out of hours working. Resolve problems in collaboration with other team members Maintain project folders in order to ensure accurate record keeping and audit compliance. Management of several small projects, with the support of a Development Manager, to enable development and career progression. Collaborate with colleagues as required to share information and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Mar 28, 2024
Full time
We have a new opportunity for an Assistant Development Manager to join our team within Vistry East Yorkshire, at our Leeds office. As our Assistant Development Manager, you will be responsible for supporting the Land & Development Managers in the pre-construction phases of their development projects, including feasibility, legal, design, planning and health and safety related activities. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position. Proficient in MS Office programmes; particularly Excel, Word, and Outlook A keen interest in Development or preconstruction activities Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals. Highly literate and able to understand and interpret complex legal documentation. Able to work under own initiative, having good decision-making skills and a keen sense of responsibility. Professional manner Able to work as part of a team as well as autonomously. Ability to communicate well with individuals at all levels. Able to travel on a regular basis throughout the Yorkshire area, with access to a vehicle daily. Willing to work extra to meet deadlines as and when the business needs require it Desirable - A desire to continue with further education. Some experience in a Development role within the Construction industry; ideally in either Affordable Housing, Care or Property Development More about the Assistant Development Manager role Assist others in the assessment of new business opportunities. Research and review planning applications, in conjunction with others to identify site constraints and opportunities. In collaboration with the team undertake feasibility assessments using group software. Assist with the preparation of land and build contracts, to ensure land is secured and contracts are entered into in line with agreed timescales. Assist the team to prepare consultant appointments and collateral warranties, and to co-ordinate signatures, scan and circulate documents as required. Assist the team to complete paperwork and reports in order to gain internal approvals and ensure audit compliance. Assist the team to procure suitable supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. This may include placing orders and dealing with invoice enquiries. Assist the team to approve invoices via the company financial systems When required organise and administrate meetings and provide information as requested to do so. Provide support to the team at external meetings and events, e.g. pre application planning meetings and public consultation events. This may require out of hours working. Resolve problems in collaboration with other team members Maintain project folders in order to ensure accurate record keeping and audit compliance. Management of several small projects, with the support of a Development Manager, to enable development and career progression. Collaborate with colleagues as required to share information and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. Any other task deemed necessary to the role. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
We have a great opportunity for a Technical Manager to join our team within Vistry Bristol North East, at our Clifton office in Bristol. As our Technical Manager you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, management of design input from other external parties, liaison with the relevant statutory and local authorities, including liaison with Clients and Client's representatives. You will take the lead on material selection / approval, commenting on construction detailing, checking consultant and sub-contractors designs for buildability and compliance with statutory criteria / guidelines etc., thus ensuring that projects meet the Employer's Requirements. You will have excellent base level of technical knowledge, including a good working knowledge of the Building Regulations, Planning and the funding criteria relevant to the Affordable Housing in particular, i.e. Secure By Design, HQI's, BREEAM, Code for Sustainable Homes, London Housing Design Guide, NHF Guidelines, Wheelchair Standards etc. A good knowledge of the residential development sector is also required, in terms of completion of site appraisals, design guidance, preparation of specification(s), NHBC regulations and planning guidance and policy etc. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Construction/design related HNC/HND/Degree Relevant CSCS card Social/affordable Housing sites Private spec housing Extra care accommodation Traditional construction Timber frame construction Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Commercially aware. Excellent time management with ability to multi task. Professional aptitude and appearance at all times. Ability to make decisions within authority. Able to lead and work as a team member. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions More about the Technical Manager role Recommend appointment of consultants Control the design process, from planning application through to project completion Ensure consultants prepare detailed design in accordance with Employers Requirement and Contractors Proposals. Manage and review the design development process ensuring value engineering and buildability are considered. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Manage the preparation, approval and distribution of the Health and Safety File/Operating and Maintenance Manuals. To ensure timely completion and issue of technical assessments, CfSH/BREEAM information, warranties, certificates and the like. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Review design development to allow construction of works to follow safety working practices and be in accordance with current legislation, Group Policy and Procedures. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 28, 2024
Full time
We have a great opportunity for a Technical Manager to join our team within Vistry Bristol North East, at our Clifton office in Bristol. As our Technical Manager you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. You will be tasked with the control of the complete design process involving the management of consultants, management of design input from other external parties, liaison with the relevant statutory and local authorities, including liaison with Clients and Client's representatives. You will take the lead on material selection / approval, commenting on construction detailing, checking consultant and sub-contractors designs for buildability and compliance with statutory criteria / guidelines etc., thus ensuring that projects meet the Employer's Requirements. You will have excellent base level of technical knowledge, including a good working knowledge of the Building Regulations, Planning and the funding criteria relevant to the Affordable Housing in particular, i.e. Secure By Design, HQI's, BREEAM, Code for Sustainable Homes, London Housing Design Guide, NHF Guidelines, Wheelchair Standards etc. A good knowledge of the residential development sector is also required, in terms of completion of site appraisals, design guidance, preparation of specification(s), NHBC regulations and planning guidance and policy etc. We are pleased to say, this role can accommodate agile working arrangements. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Construction/design related further education Construction/design related HNC/HND/Degree Relevant CSCS card Social/affordable Housing sites Private spec housing Extra care accommodation Traditional construction Timber frame construction Proven ability of delivering design for projects on time, to budget and quality standards with high customer satisfaction results. Commercially aware. Excellent time management with ability to multi task. Professional aptitude and appearance at all times. Ability to make decisions within authority. Able to lead and work as a team member. Strives for continuous improvement for the benefit of the company. Driven to achieve customer satisfaction. Experienced in analysing problems and delivering solutions More about the Technical Manager role Recommend appointment of consultants Control the design process, from planning application through to project completion Ensure consultants prepare detailed design in accordance with Employers Requirement and Contractors Proposals. Manage and review the design development process ensuring value engineering and buildability are considered. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Manage the preparation, approval and distribution of the Health and Safety File/Operating and Maintenance Manuals. To ensure timely completion and issue of technical assessments, CfSH/BREEAM information, warranties, certificates and the like. To ensure timely registration with warranty providers i.e. NHBC, Robust Details and Building Regulation Application. Review design development to allow construction of works to follow safety working practices and be in accordance with current legislation, Group Policy and Procedures. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.