Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
I'm wokring with an NHS trust absed in Kent, who are in search of a Project Manager with Capital Works experience to join their capital works team ASAP. The Capital Projects Manager is an important role for the Trust, working with the Deputy Director of Capital Development, overseeing the professional technical advice, estates design and construction/engineering management service to the Trust. This includes the line management and supervising the Capital projects for all engineering and building matters associated with the Trust. All projects are implemented to agreed costs, timescales and the require standards of high quality in order to provide an efficient, modern and sustainable Estates portfolio, compliant with all Estates and Facilities Regulations and to enable the ongoing and effective delivery of patient care. Responsibilites: Act as the main contact point for administering the Capital programme, using a risk-based approach and incorporating information from sources such as backlog maintenance, wayfinding, Asbestos surveys, and 6 facet survey data. Support the delivery of the Trust's annual Capital programme and assist in prioritising available Capital funds. Oversee External Design Consultants, Contractors, and Suppliers on complex project schedules to ensure optimal cost-effectiveness, coordination, and delivery of high-quality schemes that meet the needs of staff, service users, and the public. Ensure that the Trust's buildings meet both current and future service requirements. Manage budgets and accounts for specific projects to maximise cost-effectiveness while adhering to agreed budget limits and complying with Trust Standing Financial Instructions and Procurement Policies. Take responsibility for approving significant payments to contractors. Report to the Associate Director of Capital Development and provide advice on Estates-related issues specific to Capital and revenue-funded minor/major works projects, including Building, Engineering, contractual matters, and statutory regulations. Experience Required: Educated to degree level or possessing equivalent experience at a senior level in building construction or engineering services. Extensive experience and expertise in project management within building construction. Comprehensive experience in design, specification, and negotiation of construction projects, as well as capital project management and administration of construction contract matters. Thorough knowledge of NHS project management, including procurement methods and business case development. Experience in facilitating formal tendering processes. Familiarity with local authority planning and building control guidelines, enabling accurate and timely processing of planning applications and building control approval applications in support of relevant capital schemes. If interested, please apply to the role and I will arrange a call with you ASAP.
Apr 18, 2024
Contractor
I'm wokring with an NHS trust absed in Kent, who are in search of a Project Manager with Capital Works experience to join their capital works team ASAP. The Capital Projects Manager is an important role for the Trust, working with the Deputy Director of Capital Development, overseeing the professional technical advice, estates design and construction/engineering management service to the Trust. This includes the line management and supervising the Capital projects for all engineering and building matters associated with the Trust. All projects are implemented to agreed costs, timescales and the require standards of high quality in order to provide an efficient, modern and sustainable Estates portfolio, compliant with all Estates and Facilities Regulations and to enable the ongoing and effective delivery of patient care. Responsibilites: Act as the main contact point for administering the Capital programme, using a risk-based approach and incorporating information from sources such as backlog maintenance, wayfinding, Asbestos surveys, and 6 facet survey data. Support the delivery of the Trust's annual Capital programme and assist in prioritising available Capital funds. Oversee External Design Consultants, Contractors, and Suppliers on complex project schedules to ensure optimal cost-effectiveness, coordination, and delivery of high-quality schemes that meet the needs of staff, service users, and the public. Ensure that the Trust's buildings meet both current and future service requirements. Manage budgets and accounts for specific projects to maximise cost-effectiveness while adhering to agreed budget limits and complying with Trust Standing Financial Instructions and Procurement Policies. Take responsibility for approving significant payments to contractors. Report to the Associate Director of Capital Development and provide advice on Estates-related issues specific to Capital and revenue-funded minor/major works projects, including Building, Engineering, contractual matters, and statutory regulations. Experience Required: Educated to degree level or possessing equivalent experience at a senior level in building construction or engineering services. Extensive experience and expertise in project management within building construction. Comprehensive experience in design, specification, and negotiation of construction projects, as well as capital project management and administration of construction contract matters. Thorough knowledge of NHS project management, including procurement methods and business case development. Experience in facilitating formal tendering processes. Familiarity with local authority planning and building control guidelines, enabling accurate and timely processing of planning applications and building control approval applications in support of relevant capital schemes. If interested, please apply to the role and I will arrange a call with you ASAP.
My client is a leading provider of digital transformation solutions into the public sector space. They are seeking a Customer Success Manager committed to cultivating lasting client relationships and driving satisfaction. Key Responsibilities: Take ownership of designated clients, serving as their proactive advocate. Collaborate closely with sales pod and account managers to ensure client needs are met and revenue targets achieved. Lead efforts in customer retention, issue resolution, and identifying upselling/cross-selling opportunities. Conduct regular customer review meetings and benefits realisation sessions to track and communicate solution outcomes. Work with marketing to leverage client successes for case studies, testimonials, and PR initiatives. Requirements: Couple of years+ in customer success or account management or possibly even project management, within tech/digital sectors. Proficiency in CRM administration, preferably with Salesforce. Ability to build rapport across various levels of seniority and departments. Passion for leveraging technology to drive solutions and solve problems. This role requires someone with a bit of sales ability, although this could be considered soft/relationship sales. It also requires someone with strong administrative skills who is super organised. There is scope to progress into an account manager in time within the business if desired. Location and Compensation: Hybrid role with three days in Woking, Surrey, and two days remote. £30,000 to £40,000, plus commission tied to performance metrics, circa £50,000-£60,000 with OTE.
Apr 16, 2024
Full time
My client is a leading provider of digital transformation solutions into the public sector space. They are seeking a Customer Success Manager committed to cultivating lasting client relationships and driving satisfaction. Key Responsibilities: Take ownership of designated clients, serving as their proactive advocate. Collaborate closely with sales pod and account managers to ensure client needs are met and revenue targets achieved. Lead efforts in customer retention, issue resolution, and identifying upselling/cross-selling opportunities. Conduct regular customer review meetings and benefits realisation sessions to track and communicate solution outcomes. Work with marketing to leverage client successes for case studies, testimonials, and PR initiatives. Requirements: Couple of years+ in customer success or account management or possibly even project management, within tech/digital sectors. Proficiency in CRM administration, preferably with Salesforce. Ability to build rapport across various levels of seniority and departments. Passion for leveraging technology to drive solutions and solve problems. This role requires someone with a bit of sales ability, although this could be considered soft/relationship sales. It also requires someone with strong administrative skills who is super organised. There is scope to progress into an account manager in time within the business if desired. Location and Compensation: Hybrid role with three days in Woking, Surrey, and two days remote. £30,000 to £40,000, plus commission tied to performance metrics, circa £50,000-£60,000 with OTE.
Global Information Security Operations Manager This is a senior technical lead position that will focus on MLP's security incident response and manage global security operations staff. The role will also include maintenance, monitoring and administration of key information security technologies. The Information Security Team fosters a collaborative environment and is building a best of breed practice to partner with the business to protect the Firm's information and computer systems. The successful candidate must have hands-on technical experience in supporting infrastructure platforms and providing leadership to junior members of the team. The role is suited to individuals with prior experience developing and implementing security procedures and controls as well as management experience in a Security Operations Center (SOC) environment. Millennium is a complex and robust technical environment and securing the Firm from external and internal threats is a top priority which makes this role very challenging. Principal Responsibilities Responsible for the daily operation of enterprise security systems including SIEM, SOAR, Elastic, ticketing, alerting, and messaging systems. Manage junior level analysts in the daily operation of enterprise security systems including shift rotations and hand-offs. Work closely with Managed Security Providers (MSP) to maintain runbooks, escalation procedures, and consume available threat intelligence. Utilize detective controls to develop rules and alerts to drive security monitoring. Perform hunt activities across our log aggregation and SIEM platforms. Recommend, test, tune and implement SIEM and other tooling correlation rules. Identify false-positives from alerting, and perform incident response, triage, incident analysis and remediation tasks. Recommend and develop new SIEM use cases/rules with engineering teams. Maintain documentation for the SOC function, including training program for new Security Operations personnel. Participate in Information Security Incident Response activities for the Firm's environment. Enforce security policies and procedures by administering and monitoring appropriate systems, events and answering client queries. Perform threat and vulnerability management functions including vulnerability scans and/or analyze results of scans and assist with remediation as required. Collaborate with the Information Security Team to consume feeds from a suite of security tools including AV, Advanced Malware Detection, SIEM, IDS, Vulnerability scanners, etc. Ensure MLP enterprise security products are functioning and protecting the environment as expected while providing stability and maintaining policies and procedures. Actively monitor new and emerging security and privacy related technologies, trends, issues, and solutions and assess their applicability to Millennium key business initiatives and business strategies. Provide technical support to IT staff in the detection and resolution of security problems. Develop and maintain documentation of all Security products including specific tools, technologies and processes. Qualifications/Skills Required Experience performing security monitoring and incident response and triage work in a 24/7 environment. Experience with people management in a technical role, preferably in a SOC setting. Experience with ticketing systems and API integration work. Hands-on experience with one of the major SIEM platforms in use i.e Splunk, Q1Radar, etc Excellent understanding of common exploit scenarios and indicators of compromise (IOCs) Log analysis and experience reviewing security events. Ability to manipulate data and produce relevant metrics and reporting around security incidents. Excellent understanding and experience across broad spectrum of technologies - including operating system, cloud, Active Directory, Group Policy, DNS, Messaging. High level understanding of internetworking, data transmission and encryption protocols. Experience with vulnerability management scanning platforms. Ability to handle sensitive and/or confidential materials with appropriate discretion. Scripting and development skills (Python, Powershell, VBscript, Rest a plus). Possess a passion for Information Security and Technology. Able to prioritize in a fast moving, high pressure, constantly changing environment; High sense of urgency Ability to communicate and collaborate across technology teams. Bachelor's degree (Computer Science or Engineering preferred) with strong IT background. Have substantial experience working in a technical role and extensive experience concentrating on information security, financial industry At least one security certification (CISSP, CEH, GCIA, CISM, etc.).
Apr 16, 2024
Full time
Global Information Security Operations Manager This is a senior technical lead position that will focus on MLP's security incident response and manage global security operations staff. The role will also include maintenance, monitoring and administration of key information security technologies. The Information Security Team fosters a collaborative environment and is building a best of breed practice to partner with the business to protect the Firm's information and computer systems. The successful candidate must have hands-on technical experience in supporting infrastructure platforms and providing leadership to junior members of the team. The role is suited to individuals with prior experience developing and implementing security procedures and controls as well as management experience in a Security Operations Center (SOC) environment. Millennium is a complex and robust technical environment and securing the Firm from external and internal threats is a top priority which makes this role very challenging. Principal Responsibilities Responsible for the daily operation of enterprise security systems including SIEM, SOAR, Elastic, ticketing, alerting, and messaging systems. Manage junior level analysts in the daily operation of enterprise security systems including shift rotations and hand-offs. Work closely with Managed Security Providers (MSP) to maintain runbooks, escalation procedures, and consume available threat intelligence. Utilize detective controls to develop rules and alerts to drive security monitoring. Perform hunt activities across our log aggregation and SIEM platforms. Recommend, test, tune and implement SIEM and other tooling correlation rules. Identify false-positives from alerting, and perform incident response, triage, incident analysis and remediation tasks. Recommend and develop new SIEM use cases/rules with engineering teams. Maintain documentation for the SOC function, including training program for new Security Operations personnel. Participate in Information Security Incident Response activities for the Firm's environment. Enforce security policies and procedures by administering and monitoring appropriate systems, events and answering client queries. Perform threat and vulnerability management functions including vulnerability scans and/or analyze results of scans and assist with remediation as required. Collaborate with the Information Security Team to consume feeds from a suite of security tools including AV, Advanced Malware Detection, SIEM, IDS, Vulnerability scanners, etc. Ensure MLP enterprise security products are functioning and protecting the environment as expected while providing stability and maintaining policies and procedures. Actively monitor new and emerging security and privacy related technologies, trends, issues, and solutions and assess their applicability to Millennium key business initiatives and business strategies. Provide technical support to IT staff in the detection and resolution of security problems. Develop and maintain documentation of all Security products including specific tools, technologies and processes. Qualifications/Skills Required Experience performing security monitoring and incident response and triage work in a 24/7 environment. Experience with people management in a technical role, preferably in a SOC setting. Experience with ticketing systems and API integration work. Hands-on experience with one of the major SIEM platforms in use i.e Splunk, Q1Radar, etc Excellent understanding of common exploit scenarios and indicators of compromise (IOCs) Log analysis and experience reviewing security events. Ability to manipulate data and produce relevant metrics and reporting around security incidents. Excellent understanding and experience across broad spectrum of technologies - including operating system, cloud, Active Directory, Group Policy, DNS, Messaging. High level understanding of internetworking, data transmission and encryption protocols. Experience with vulnerability management scanning platforms. Ability to handle sensitive and/or confidential materials with appropriate discretion. Scripting and development skills (Python, Powershell, VBscript, Rest a plus). Possess a passion for Information Security and Technology. Able to prioritize in a fast moving, high pressure, constantly changing environment; High sense of urgency Ability to communicate and collaborate across technology teams. Bachelor's degree (Computer Science or Engineering preferred) with strong IT background. Have substantial experience working in a technical role and extensive experience concentrating on information security, financial industry At least one security certification (CISSP, CEH, GCIA, CISM, etc.).
Position: Senior MIS Consultant Location: Remote with travel to Buckinghamshire or Leeds Salary: 24,000 - 33,000 Are you familiar with SIMS, Arbor, ScholarPack, Integris or Bromcom? Do you work in a school administration role or similar and looking for a new challenge? As a Senior MIS Consultant, it is your job to provide 2nd and 3rd line telephone and remote MIS support. You will also be responsible for delivering training, offering consultancy, and updating guidance documentation. You are a motivated and self-directed individual, with excellent interpersonal skills and breadth of knowledge in MIS packages; mainly SIMS, Arbor and Bromcom. You are comfortable working either in a team or independently, you are very organised and a self-learner. You will take responsibility for areas of MIS support and report to the MIS Team Leader. The successful candidate can be either fully remote or hybrid working pattern, there will be occasional travel to either the Buckinghamshire or Leeds offices. Responsibilities: Provide MIS support for primary and secondary schools Provide a one-stop shop for telephone support and assistance on schools' MIS software to staff within schools, adhering to priorities for both primary and secondary schools Log all queries and requests into the Staff Portal helpdesk system to ensure appropriate tracking and reporting Understand and adhere to MIS KPIs Keep schools regularly informed of progress if a case has been logged or data sent to software supplier Ensure emails are looked at and responded to every day Test and implement new MIS products and upgrades Support the configuration and update of MIS systems in schools, working with colleagues across the company as required Keep abreast of new developments in software and keeping schools informed Impart your specialist knowledge to the MIS Support team through formal and informal training Play a full role in the co-ordination, implementation, production and delivery of MIS training programmes, using a variety of techniques, including formal training delivery, seminars, on-site training and workspace sessions Advise customers on the appropriate training and the relevant medium of delivery Advise and guide schools on school improvements/processes whilst promoting effective use of the school's MIS systems. Enable schools to complete their DfE statutory requirements by holding seminars and delivering training sessions. Develop and maintain high quality support documentation You will report to the MIS Team Lead. Skills/Abilities Essential A professional, cheerful and clear telephone manner with a focus on excellent customer service skills Excellent knowledge of all areas of one or more of the MIS modules, including Attendance/Lesson Monitor, Reporting, Assessments, Statutory Returns, End of Year and SEN Be familiar with the statutory data returns required for local and national government bodies. Accomplished user of Microsoft Office and associated software packages Excellent problem-solving skills, being able to think outside the box to find resolutions. Able to interpret complex documentation and communicate findings verbally and in written documents. Able to deliver training to a high standard to both groups and one-to-one. Good planning and organisational skills with the ability to work under pressure, multi-task, and still meet deadlines. Comfortable working either in a team or independently A self-learner with excellent organisation skills Have an eye for detail. Desirable Experience of working on a busy and demanding helpdesk Excellent knowledge of Arbor, Integris, SIMS, ScholarPack or Bromcom Knowledge of Exams, Assessment and Individual reports, School Workforce Census, Cover Manager, Pupil Census, Post 16, Timetabling, Behaviour Management and Attendance INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Apr 15, 2024
Full time
Position: Senior MIS Consultant Location: Remote with travel to Buckinghamshire or Leeds Salary: 24,000 - 33,000 Are you familiar with SIMS, Arbor, ScholarPack, Integris or Bromcom? Do you work in a school administration role or similar and looking for a new challenge? As a Senior MIS Consultant, it is your job to provide 2nd and 3rd line telephone and remote MIS support. You will also be responsible for delivering training, offering consultancy, and updating guidance documentation. You are a motivated and self-directed individual, with excellent interpersonal skills and breadth of knowledge in MIS packages; mainly SIMS, Arbor and Bromcom. You are comfortable working either in a team or independently, you are very organised and a self-learner. You will take responsibility for areas of MIS support and report to the MIS Team Leader. The successful candidate can be either fully remote or hybrid working pattern, there will be occasional travel to either the Buckinghamshire or Leeds offices. Responsibilities: Provide MIS support for primary and secondary schools Provide a one-stop shop for telephone support and assistance on schools' MIS software to staff within schools, adhering to priorities for both primary and secondary schools Log all queries and requests into the Staff Portal helpdesk system to ensure appropriate tracking and reporting Understand and adhere to MIS KPIs Keep schools regularly informed of progress if a case has been logged or data sent to software supplier Ensure emails are looked at and responded to every day Test and implement new MIS products and upgrades Support the configuration and update of MIS systems in schools, working with colleagues across the company as required Keep abreast of new developments in software and keeping schools informed Impart your specialist knowledge to the MIS Support team through formal and informal training Play a full role in the co-ordination, implementation, production and delivery of MIS training programmes, using a variety of techniques, including formal training delivery, seminars, on-site training and workspace sessions Advise customers on the appropriate training and the relevant medium of delivery Advise and guide schools on school improvements/processes whilst promoting effective use of the school's MIS systems. Enable schools to complete their DfE statutory requirements by holding seminars and delivering training sessions. Develop and maintain high quality support documentation You will report to the MIS Team Lead. Skills/Abilities Essential A professional, cheerful and clear telephone manner with a focus on excellent customer service skills Excellent knowledge of all areas of one or more of the MIS modules, including Attendance/Lesson Monitor, Reporting, Assessments, Statutory Returns, End of Year and SEN Be familiar with the statutory data returns required for local and national government bodies. Accomplished user of Microsoft Office and associated software packages Excellent problem-solving skills, being able to think outside the box to find resolutions. Able to interpret complex documentation and communicate findings verbally and in written documents. Able to deliver training to a high standard to both groups and one-to-one. Good planning and organisational skills with the ability to work under pressure, multi-task, and still meet deadlines. Comfortable working either in a team or independently A self-learner with excellent organisation skills Have an eye for detail. Desirable Experience of working on a busy and demanding helpdesk Excellent knowledge of Arbor, Integris, SIMS, ScholarPack or Bromcom Knowledge of Exams, Assessment and Individual reports, School Workforce Census, Cover Manager, Pupil Census, Post 16, Timetabling, Behaviour Management and Attendance INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
D&G is on the journey to become a digital and cloud first business and is creating compelling digital experiences for our B2B and B2C clients and customers. This opportunity is remote based and some travel into Wimbledon as and when required Our digital capability is based around a robust cloud strategy and is primarily built around AWS. We are setting up teams in small, empowered squads that can provide end to end solutions and work across domains. The expectation is that once this capability is proven, it can scale up and leadership opportunities become available to the members of the seed team. The AWS full stack developer is expected to bring expertise in one or more areas of AWS technology - Lambda functions, Glue, AppFlow, EventBridge, MQ, Aurora, DynamoDB and others. Development skills using strongly typed languages like Typescript and using front-end development frameworks like Angular/React, back end development using node.js, and python for data and scripting. The skills should also involve writing DevOps automation, writing tests for test driven development, as well as creating pipelines and using zero-touch CI/CD techniques. We are modernising all of our estate and this is an exciting opportunity for people looking to broaden their skills while working with established patterns in a rapid environment. The role of the Full Stack Developer is to build high-quality components, applications and capabilities in a variety of use cases - web applications, integration, workflows, data models and in data management and analytics. The role has deep skills in problem solving, rapid development, working with non-functional and functional requirements and creating secure-by-design components using contemporary tools and techniques. They will be productive in individual roles as well as a team player and can work independently end-to-end, or as a part of a team of specialists. This role will involve working with delivery partners and in-house teams and to collaborate with internal and external customers. The role will help D G create technical products that are a delight to use and are easy to maintain and manage while being secure by design. Key Responsibilities: Design and execute the delivery, test and automated deployments of components in an automated and productive manner using the AWS suite of products. Use modern DevOps and DevSecOps techniques to build easy to maintain automations and pipelines. Support the rapid delivery of prototypes and the creation of stable scalable products for use by D G as well as other customers. Deliver secure by design, easy to monitor, maintain and easy to diagnose assets that can be used reliably and predictably. Keep the assets updated in keeping with the advances in underlying technologies. Drive the creation of patterns, standards and documentation to align the development and test teams to productive and efficient ways of working. Be responsible for ongoing improvements in productivity by leveraging commonly understood patterns. Write automated tests to assess suitability of built components and compliance to D G standards on performance, security and other non-functional requirements. Contribute and adhere to guidance and standards for exception management and error handling frameworks to deliver a good user experience. Collaborate with other developers, architects and product owners to create robust end-to-end solutions. To act as a positive role model to colleagues, partners and customers. Bring knowledge of hands-on experience of implementation of standards and methods using the AWS suite of integration technologies. Leadership: In D&G, individual leadership is critical to all roles, and therefore important for all employees to demonstrate. The six strengths are: • Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge • Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing • Makes it happen: Focus on execution and driving results, making sound decisions that create real value • Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive, lasting legacy • Collaboration: You encourage and open change of information, seeking new working relationships to help break down barriers Developer: Support and empower colleagues to achieve a high standard of performance Skills: Strong technical acumen Strong track record with building robust B2B and B2C integrations Strong Stakeholder Management skills Resource Management Skills Team creation, management and team building skills Using standard integration connectors and patterns to support smooth, reliable, secure integrations Excellent problem solving skills. Experience with the core AWS services, plus the specifics mentioned in this job description. Good background in AWS administration. API Gateway Amazon Athena CloudWatch EventBridge AWS CLI AWS Lambda Python Typescript Angular 2 (HTML5, SS3, SCSS, CSS Architecture, Atomic design, JavaScript ES6, Monorepo - Nrwl Nx, Storybook, Jamstack, NGRX, Cypress, Jest, Karma, Jasmine) CMS integrations Test driven development REST, GraphQL AWS Glue ETL Amazon Redshift Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.). Experience with monitoring solutions such as CloudWatch. Previous exposure to large-scale systems design. Ability to troubleshoot distributed systems. Knowledge of writing infrastructure as code (IaC) using CloudFormation. Google Tag Manager / analytics integrations SEO, performance, core web vitals Experience: At least 2 years of experience as a full stack developer in at least two of the technologies listed above At least 7-10 years design/build/ test/deployment experience in complex applications
Sep 24, 2022
Full time
D&G is on the journey to become a digital and cloud first business and is creating compelling digital experiences for our B2B and B2C clients and customers. This opportunity is remote based and some travel into Wimbledon as and when required Our digital capability is based around a robust cloud strategy and is primarily built around AWS. We are setting up teams in small, empowered squads that can provide end to end solutions and work across domains. The expectation is that once this capability is proven, it can scale up and leadership opportunities become available to the members of the seed team. The AWS full stack developer is expected to bring expertise in one or more areas of AWS technology - Lambda functions, Glue, AppFlow, EventBridge, MQ, Aurora, DynamoDB and others. Development skills using strongly typed languages like Typescript and using front-end development frameworks like Angular/React, back end development using node.js, and python for data and scripting. The skills should also involve writing DevOps automation, writing tests for test driven development, as well as creating pipelines and using zero-touch CI/CD techniques. We are modernising all of our estate and this is an exciting opportunity for people looking to broaden their skills while working with established patterns in a rapid environment. The role of the Full Stack Developer is to build high-quality components, applications and capabilities in a variety of use cases - web applications, integration, workflows, data models and in data management and analytics. The role has deep skills in problem solving, rapid development, working with non-functional and functional requirements and creating secure-by-design components using contemporary tools and techniques. They will be productive in individual roles as well as a team player and can work independently end-to-end, or as a part of a team of specialists. This role will involve working with delivery partners and in-house teams and to collaborate with internal and external customers. The role will help D G create technical products that are a delight to use and are easy to maintain and manage while being secure by design. Key Responsibilities: Design and execute the delivery, test and automated deployments of components in an automated and productive manner using the AWS suite of products. Use modern DevOps and DevSecOps techniques to build easy to maintain automations and pipelines. Support the rapid delivery of prototypes and the creation of stable scalable products for use by D G as well as other customers. Deliver secure by design, easy to monitor, maintain and easy to diagnose assets that can be used reliably and predictably. Keep the assets updated in keeping with the advances in underlying technologies. Drive the creation of patterns, standards and documentation to align the development and test teams to productive and efficient ways of working. Be responsible for ongoing improvements in productivity by leveraging commonly understood patterns. Write automated tests to assess suitability of built components and compliance to D G standards on performance, security and other non-functional requirements. Contribute and adhere to guidance and standards for exception management and error handling frameworks to deliver a good user experience. Collaborate with other developers, architects and product owners to create robust end-to-end solutions. To act as a positive role model to colleagues, partners and customers. Bring knowledge of hands-on experience of implementation of standards and methods using the AWS suite of integration technologies. Leadership: In D&G, individual leadership is critical to all roles, and therefore important for all employees to demonstrate. The six strengths are: • Energy and perseverance: Apply your drive and ambition, always learning and adapting, yet remaining calm and persistent in the face of challenge • Ownership and accountability: Take personal responsibility for broader business performance, striving to do the right thing • Makes it happen: Focus on execution and driving results, making sound decisions that create real value • Customer focused: Passionate about customers and clients - look for ways to improve customer or client services to create a positive, lasting legacy • Collaboration: You encourage and open change of information, seeking new working relationships to help break down barriers Developer: Support and empower colleagues to achieve a high standard of performance Skills: Strong technical acumen Strong track record with building robust B2B and B2C integrations Strong Stakeholder Management skills Resource Management Skills Team creation, management and team building skills Using standard integration connectors and patterns to support smooth, reliable, secure integrations Excellent problem solving skills. Experience with the core AWS services, plus the specifics mentioned in this job description. Good background in AWS administration. API Gateway Amazon Athena CloudWatch EventBridge AWS CLI AWS Lambda Python Typescript Angular 2 (HTML5, SS3, SCSS, CSS Architecture, Atomic design, JavaScript ES6, Monorepo - Nrwl Nx, Storybook, Jamstack, NGRX, Cypress, Jest, Karma, Jasmine) CMS integrations Test driven development REST, GraphQL AWS Glue ETL Amazon Redshift Strong notions of security best practices (e.g. using IAM Roles, KMS, etc.). Experience with monitoring solutions such as CloudWatch. Previous exposure to large-scale systems design. Ability to troubleshoot distributed systems. Knowledge of writing infrastructure as code (IaC) using CloudFormation. Google Tag Manager / analytics integrations SEO, performance, core web vitals Experience: At least 2 years of experience as a full stack developer in at least two of the technologies listed above At least 7-10 years design/build/ test/deployment experience in complex applications
Technology Service Engineer We're hiring! Aon are currently recruiting a Technology Service Engineer to join our team in Sheffield. The Technology Service Engineer will be primarily responsible for: Supporting the business by providing technical support to all Aon business entities within the deskside environment; Communicating appropriately to internal and external parties during BAU or Work Request based activities; Assisting with the delivery of IT projects. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Technology Service Engineer: Supporting and maintaining all deskside technologies: Second line troubleshooting of IT incidents raised by colleagues through our Global Service Desk; Prioritising workload and managing colleague expectations; Managing and documenting daily workload using our IT Service Management tool; Taking ownership of incidents/requests and collaborating with third parties, where necessary, until fulfilment; Responsibility for deskside asset management activity following strict procedures and processes in relation to hardware movements, installations, and recoveries: Managing stock control at all offices, ensuring appropriate levels of IT stock are held; Supporting deskside equipment relocation and provision onsite and between offices; Assisting in maintaining security of Aon IT hardware assets; Accurate maintenance of the asset management database; Handling the recycling of redundant IT hardware, following agreed disposal processes with third parties according to WEEE regulations; Providing mentoring for junior staff, with documentation, processes, and queue management; Proactively participating in internal meetings; Assisting in maintaining full legal complicity of Aon installed software; Participating in training to add to the overall skill levels of the Colleague Technology Services team; Providing L1 and L2 support at tech bars as and when required; Frequently travelling between Aon offices throughout the region providing L2 deskside support, as and when required; Analysing and producing data for Aon managers, as required; Creating and maintaining documentation for all future and existing IT policies, procedures, and for the knowledge base; Ensuring technology support meets the customer requirements as defined in the Service Level Agreements; Playing a key role in the adoption and promotion of new technology; Responsibility for ensuring close working relationships are established and maintained with peers within Aon Technology as required; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Experience working in a support IT role following industry standard processes, management of BAU IT tasks and analysis of operational issues in the deskside environment; Experience of and ability to communicate and operate effectively in a pan European support environment. Experience of undertaking detailed analysis of IT desktop systems using available processes and formulating any support tasks required; The ability to pick up new technology and learn new skills quickly; Strong analytical and problem-solving skills. Advanced and expert competency in general and product specific IT support issues; Must be able to learn, understand, and apply new technologies; Deskside Support Work: Provide support and assistance for call logging, and administration of support cases (hands-on); Ability to challenge, question and improve methods and processes where necessary; Self-motivated, tenacious and able to work with a degree of autonomy; Methodical with a good attention to detail and a good organiser; Able to work with team members, good inter-personal skills, excellent team player; An enthusiasm for the IT support environment, with a passion and customer focus toward the end user customer; Experience of modern Microsoft Office products, and miscellaneous software in the deskside environment; Excellent communication skills and customer focus. An ability to relate to staff at every level of the company, in a clear and concise way. Ability to relate and communicate at higher management levels; Possess the capability and motivation to achieve personal and team objectives, with flexibility to undertake new service offerings introduced into the Aon end-user business To carry out any undefined support tasks associated with the role, as reasonably requested; Take ownership for mentoring and development of junior IT staff as required; Diligent and thorough approach to problem solving; Advise users in relation to IT Hardware, choosing cost effective solutions; Must have the willingness to develop new skills and take on new challenges; Professional Qualifications: Possess or working towards Microsoft Certification MCITP or equivalent knowledge in Enterprise-level deskside computing; Appreciation of ITIL Service Management; Active Directory User administration experience; An understanding of customer deskside requirements in relation to internal departmental procedures; Experience of IT desktop management in the enterprise; Experience in PC, printer and associated desktop hardware systems; Excellent written and verbal communication skills. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.
Sep 24, 2022
Full time
Technology Service Engineer We're hiring! Aon are currently recruiting a Technology Service Engineer to join our team in Sheffield. The Technology Service Engineer will be primarily responsible for: Supporting the business by providing technical support to all Aon business entities within the deskside environment; Communicating appropriately to internal and external parties during BAU or Work Request based activities; Assisting with the delivery of IT projects. About Aon Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Technology Service Engineer: Supporting and maintaining all deskside technologies: Second line troubleshooting of IT incidents raised by colleagues through our Global Service Desk; Prioritising workload and managing colleague expectations; Managing and documenting daily workload using our IT Service Management tool; Taking ownership of incidents/requests and collaborating with third parties, where necessary, until fulfilment; Responsibility for deskside asset management activity following strict procedures and processes in relation to hardware movements, installations, and recoveries: Managing stock control at all offices, ensuring appropriate levels of IT stock are held; Supporting deskside equipment relocation and provision onsite and between offices; Assisting in maintaining security of Aon IT hardware assets; Accurate maintenance of the asset management database; Handling the recycling of redundant IT hardware, following agreed disposal processes with third parties according to WEEE regulations; Providing mentoring for junior staff, with documentation, processes, and queue management; Proactively participating in internal meetings; Assisting in maintaining full legal complicity of Aon installed software; Participating in training to add to the overall skill levels of the Colleague Technology Services team; Providing L1 and L2 support at tech bars as and when required; Frequently travelling between Aon offices throughout the region providing L2 deskside support, as and when required; Analysing and producing data for Aon managers, as required; Creating and maintaining documentation for all future and existing IT policies, procedures, and for the knowledge base; Ensuring technology support meets the customer requirements as defined in the Service Level Agreements; Playing a key role in the adoption and promotion of new technology; Responsibility for ensuring close working relationships are established and maintained with peers within Aon Technology as required; Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. About you Your knowledge and expertise: Experience working in a support IT role following industry standard processes, management of BAU IT tasks and analysis of operational issues in the deskside environment; Experience of and ability to communicate and operate effectively in a pan European support environment. Experience of undertaking detailed analysis of IT desktop systems using available processes and formulating any support tasks required; The ability to pick up new technology and learn new skills quickly; Strong analytical and problem-solving skills. Advanced and expert competency in general and product specific IT support issues; Must be able to learn, understand, and apply new technologies; Deskside Support Work: Provide support and assistance for call logging, and administration of support cases (hands-on); Ability to challenge, question and improve methods and processes where necessary; Self-motivated, tenacious and able to work with a degree of autonomy; Methodical with a good attention to detail and a good organiser; Able to work with team members, good inter-personal skills, excellent team player; An enthusiasm for the IT support environment, with a passion and customer focus toward the end user customer; Experience of modern Microsoft Office products, and miscellaneous software in the deskside environment; Excellent communication skills and customer focus. An ability to relate to staff at every level of the company, in a clear and concise way. Ability to relate and communicate at higher management levels; Possess the capability and motivation to achieve personal and team objectives, with flexibility to undertake new service offerings introduced into the Aon end-user business To carry out any undefined support tasks associated with the role, as reasonably requested; Take ownership for mentoring and development of junior IT staff as required; Diligent and thorough approach to problem solving; Advise users in relation to IT Hardware, choosing cost effective solutions; Must have the willingness to develop new skills and take on new challenges; Professional Qualifications: Possess or working towards Microsoft Certification MCITP or equivalent knowledge in Enterprise-level deskside computing; Appreciation of ITIL Service Management; Active Directory User administration experience; An understanding of customer deskside requirements in relation to internal departmental procedures; Experience of IT desktop management in the enterprise; Experience in PC, printer and associated desktop hardware systems; Excellent written and verbal communication skills. Salary and Benefits This role offers a competitive salary and bonus, plus a comprehensive benefits package and 25 days holiday. Through our flexible benefits, you will also have the opportunity to choose additional benefits, including healthcare and additional holiday. We also offer tremendous potential with a growing worldwide organisation. Our Colleague Experience Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Sep 24, 2022
Full time
Tech Infra Program ManagerJob ID: Amazon UK Services Ltd.Job summary The Global IT Deployment organization manages the IT Infrastructure scope of a complex suite of projects and is responsible for the delivery of initiatives across business teams and operations groups within Amazon Fulfillment IT. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of customers across the world. As a Technical Infrastructure Program Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of the business. In this role you will be focused on identifying and executing on initiatives to gain efficiencies and improve customer experience in the way we deliver new site launch projects at amazon. you will work with cross functional teams to lead these improvement initiatives that will enable the IT projects team to scale to the expansion demand, meeting the scope, budget and timeline of the effort. Projects will be in disparate geographic locations, and require strong communication skills to coordinate onsite and remote work with teams across your region. As a single point of contact for the project team, you will be responsible for end-to-end project management. Key Responsibilities: - Working with business leaders and stakeholders to define a continuous improvement roadmap and writing business cases to gain alignment and support for new initiatives. Create KPIs and tracking mechanisms to measure success of implemented initiatives and value to the business. Develop and manage IT projects from beginning to end, including project scope, timeline, hardware procurement, resource allocation, and project execution coordinating remote work closely with field teams. Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team. Act as an escalation point for the project team and project stakeholders to manage risks, develop mitigation plans and path to green throughout the project. Proactively manage change control and communicate impact in project scope, identify issues, and devising contingency plans. Identify and manage project dependencies and critical paths and with maintaining accurate project plans with real-time milestone, task and project health data for all your projects in the PPM tool. Update or develop documentation on processes that are critical to successfully implementing your projects. BASIC QUALIFICATIONS Five+ years of experience managing IT projects from initiation to closure. Understanding of core IT infrastructure and service concepts. Bachelor's Degree from an accredited university or equivalent. Project management training, PMP or Prince2 certification or equivalent. Ability to travel frequently within region and Internationally (25%) Experience managing continuous improvement initiatives Strong oral and written communication skills. Demonstrated experience communicating effectively across organizational structures and multiple management levels. PREFERRED QUALIFICATIONS Intermediate-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies. Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others. Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities. Site launch experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar. Experience with procurement of IT equipment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.