Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Mar 29, 2024
Full time
Salary 55,000 - 85,000 GBP per year Requirements: Proven track record implementing business solutions on SAP S/4HANA, SAP ERP or SAP IBP - Expert knowledge in dedicated SAP Line-of-Business in terms of standard functionalities, customization and integration with down-/upstream-processes - Strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay) - Experience with tools such as Jira, Confluence or Miro - Work experience in related industry in an international environment - Fluent in English speaking and writing Responsibilities: Provide leadership and guidance for business users on the journey to SAP S/4HANA and monitor costs for projects, services and operations - Delivery of solutions to support business strategy and business outcome and design and implement SAP solutions serving internal and external stakeholders around the globe - Analyze business requirements and provide reliable and sustainable solutions - Manage and control the scope of work with external partners and support and guide business users to create and execute test cases - Create and ensure proper solution documentation, operating procedures and process documentation and ensure a stable and secure system environment - Be up to date with latest developments and advancements in SAP applications - Close collaboration with further IT roles to continuously improve business solutions and service provisioning Technologies: - AWS - SAP - SAP PM - SAP QM More: We are a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Our smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, we are uniquely positioned to empower our customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Zurich, Switzerland, our company is globally present with offices in Europe, Asia, and the USA. () As SAP Business Analyst, you do have the great opportunity to join us on our journey to SAP S/4HANA right from the beginning. You will design, implement, and operate the future enterprise landscape based on SAP S/4HANA thanks to your strong understanding of business processes across the value chain (Demand-to-Supply, Quote-to-Cash, Purchase-to-Pay, Management Materials). With your hands-on approach, you will serve business users end-to-end- and take care of solution implementation, operational support, testing, training, and documentation. A strong can-do mentality and strategic mind-set are crucial to achieving goals. You will also collaborate with a wide range of stakeholders and are ambitious to grow with the team duringthe transition towards an intelligent enterprise. Your interpersonal skills, the ability to communicate with senior stakeholders, peers, and excellent problem-solving and conceptual skills will make you successful in the role.
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Mar 29, 2024
Full time
Senior Business Intelligence Officer London, SW9 About Us Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to build a more equal society for women, a world where everyone has a safe roof over their head regardless of circumstance, where violence against women is no longer tolerated.We are currently seeking a Senior Business Intelligence Officer to join us on a full-time, permanent basis. The Benefits - Salary of £45,000 per annum- 27 days' annual leave (pro rata)- Attractive pension scheme- Perkbox- Buying and selling annual leave- Health Shield- Season Ticket loan- Subsidised gym membership- Course FundingIf you are a talented professional with experience of leading change within an IT environment and a background in building performance management and KPI frameworks, this is an incredible opportunity to grow and develop with our transformative charity.In this challenging yet fulfilling role, you'll have the chance to act as a catalyst for positive change, allowing us to improve our efficiency and continue our transformative work.By developing a career in the charity sector, you'll discover a superb benefits package that is complimented by the knowledge that your expertise will enable us to support more women to rebuild their lives and get back on their feet.So, if you want to catalyse a fairer, better world, then apply today. The Role As a Senior Business Intelligence Officer, you will support our charity from a BI perspective, enhancing our culture and ways of working.Specifically, you will develop, manage and produce a Performance Management Framework whilst helping us form a structured, evidence-based culture. You will produce insights to drive improvements to our performance, offering business intelligence and KPI reports and dashboards.You will also advise and support the Executive and Management teams, working with the Head of IT and colleagues to focus on key business intelligence areas as efficiently as possible.Your role will also involve:- Developing data models and reports using PowerBI- Lead on benchmarking- Manage the development and delivery of BI reporting and dashboards- Generate summaries and specific dashboards for operational data- Align, synthesise and augment performance analytics- Assist in developing our data management strategy- Manage the relationship with external BI providers About You To be considered as a Senior Business Intelligence Officer, you will need:- Experience of leading change in an IT environment- Experience of building performance management and KPI frameworks- The ability to develop effective partnerships both internally and externally- Proven ability to develop, implement and manage strategies and plans aligned to key business objectives- Project management skills- A degree (or equivalent) in IT or a data-related fieldOther organisations may call this role Senior BI Analyst, Business Intelligence Analyst, BI Analyst, Business Process Analyst, Systems and Improvements Analyst, Senior Improvement Officer, or Senior Performance Officer.Webrecruit and Housing for Women are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if you want to make a positive impact on countless lives as a Senior Business Intelligence Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 29, 2024
Full time
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment is required for a well-established, global company based in Shirley, Solihull, West Midlands. SALARY: £36,000 pro rata LOCATION: Hybrid with at least 4 Days per Week in the Shirley, Solihull Office JOB TYPE: 12 Month Fixed Term Contract (Full-Time) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment. Working as the Service Desk Team Lead you will be the point of technical advice for the Service Desk Team, managing escalated queries, prioritising calls and ensuring timely resolutions, whilst continually looking to improve service provision and efficiency. As the Service Desk Team Lead you will lead the Service Desk team, where you will promote high standards, ensure operational requirements are met and collaborate with other teams to investigate problems and minimise service disruption. You will be required to team lead 12 members of staff and will need to be in the Shirley office at least 4 days a week. DUTIES Your duties as the Service Desk Team Lead include: Deliver a best-in-class IT Service to all associates. Perform regular service quality audits ensuring that all tickets are managed to the expected standard including ensuring that all tickets are updated regularly Monitor reports including response times, breached and at-risk SLA's, first call resolution rate, 'quick wins', tickets awaiting an update / last customer update and customer satisfaction and take appropriate action to improve performance Oversee the day-to-day operations of the service desk, ensuring swift, accurate, and client-focused resolution of issues. Ensure tickets are logged accurately and call queues are managed efficiently and SLT's are consistently met Perform weekly Quality Assurance activities/audits, including review of in-flight and completed tickets and listening in to live and recorded phone conversations Ensure the P1/P2 processes are being adhered to and personally follow up major issues following successful resolution Address and resolve escalated customer enquiries and support tickets. Provide monthly reports to the Service Desk Manager providing details on team performance, areas of improvement, causes for concern or personnel issues including absences Oversee the processes for key tasks that include JML processing, backup reporting and the recovery of business assets Be involved in PDRs for the IT Engineers and IT Analysts, including setting their objectives and contributing to their development plans Hold regular performance reviews continuously reviewing progress against agreed any objectives Coach and mentor the Service Desk Engineers and Analysts CANDIDATE REQUIREMENTS Must have experience working in a busy Service Desk / IT Help Desk environment Experienced with Service Desk / IT Help Desk policies and procedures Must have experience as a Team Leader in a busy Service Desk / IT Help Desk Team Experience coaching and development of team members Experience in use of ITSM Any experience of Service Now would be beneficial APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C11981 Full-Time, IT Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in Solihull, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Mar 29, 2024
Full time
Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment is required for a well-established, global company based in Shirley, Solihull, West Midlands. SALARY: £36,000 pro rata LOCATION: Hybrid with at least 4 Days per Week in the Shirley, Solihull Office JOB TYPE: 12 Month Fixed Term Contract (Full-Time) JOB OVERVIEW We have a fantastic new job opportunity for a Service Desk Team Lead who has a solid first line and second line technical support background with excellent team leadership experience working within a busy IT Help Desk environment. Working as the Service Desk Team Lead you will be the point of technical advice for the Service Desk Team, managing escalated queries, prioritising calls and ensuring timely resolutions, whilst continually looking to improve service provision and efficiency. As the Service Desk Team Lead you will lead the Service Desk team, where you will promote high standards, ensure operational requirements are met and collaborate with other teams to investigate problems and minimise service disruption. You will be required to team lead 12 members of staff and will need to be in the Shirley office at least 4 days a week. DUTIES Your duties as the Service Desk Team Lead include: Deliver a best-in-class IT Service to all associates. Perform regular service quality audits ensuring that all tickets are managed to the expected standard including ensuring that all tickets are updated regularly Monitor reports including response times, breached and at-risk SLA's, first call resolution rate, 'quick wins', tickets awaiting an update / last customer update and customer satisfaction and take appropriate action to improve performance Oversee the day-to-day operations of the service desk, ensuring swift, accurate, and client-focused resolution of issues. Ensure tickets are logged accurately and call queues are managed efficiently and SLT's are consistently met Perform weekly Quality Assurance activities/audits, including review of in-flight and completed tickets and listening in to live and recorded phone conversations Ensure the P1/P2 processes are being adhered to and personally follow up major issues following successful resolution Address and resolve escalated customer enquiries and support tickets. Provide monthly reports to the Service Desk Manager providing details on team performance, areas of improvement, causes for concern or personnel issues including absences Oversee the processes for key tasks that include JML processing, backup reporting and the recovery of business assets Be involved in PDRs for the IT Engineers and IT Analysts, including setting their objectives and contributing to their development plans Hold regular performance reviews continuously reviewing progress against agreed any objectives Coach and mentor the Service Desk Engineers and Analysts CANDIDATE REQUIREMENTS Must have experience working in a busy Service Desk / IT Help Desk environment Experienced with Service Desk / IT Help Desk policies and procedures Must have experience as a Team Leader in a busy Service Desk / IT Help Desk Team Experience coaching and development of team members Experience in use of ITSM Any experience of Service Now would be beneficial APPLY TODAY By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C11981 Full-Time, IT Fixed Term Contract IT Jobs, Careers and Vacancies. Find a new job and work in Solihull, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
Mar 29, 2024
Full time
Responsible for all things integration, the Iceland Integration development team is split into three squads of around four software engineers each headed by a Principal software engineer, supported by a senior software engineer and responsible for a portfolio of products. Test and Business Analyst resource are also assigned to the squads, but they do not report into the principal. The product portfolios are broadly grouped together around related business functionality. An architect brings this all together and works in collaboration with the engineering teams to maintain a cohesive and structured architecture across the products. The team follow a cloud first approach developing micro services hosted in MS Azure focussing heavily on Azure's Serverless portfolio and following modern engineering practices and methodologies. Purpose of the Role The principal is the line manager for all the developers in the squad and the technical owner of the squad's product portfolio and as such has five main areas of responsibility: - Developers Monitoring performance Assessing skills (mentoring as required) Allocating work Overall squad motivation Recruitment Product Ensuring the products have sufficient up to date documentation, including product roadmaps. Managing risks associated to the products (aging software, failing components, architectural vulnerabilities etc) Managing technical debt Ensuring a good support model is in place and managing it Quality, all the way through from unit test coverage to automated integration tests Work Ensuring that enough work is coming into the team and is of sufficient quality. Development process Collaborating with the Software Development Manager and other principals to maintain and further develop a SDLC that meets the needs to the squad and overall team and its customers. New Tech Keeping abreast of new technical developments and assessing their relevance to the squad and overall team's products Testing out new tech and investigating their use to solve current business problems. Conduct brown bag sessions to present new tech to interested parties within Iceland. Collaboration is key to the role and the principal must work closely with the Software Development Manager, other principals, and the architect to help the team meet its goals and objectives. What We Are Looking For An experienced .Net principal, Tech Lead or Senior who is looking to make that step up. Experience with Microsoft Azure, Terraform, and C# advantageous.
Senior Security Operations Analyst Salary - Up To 55,000 On-Site Currently partnered with the leading multinational aerospace organsisation who are hiring an advanced cyber security analyst into their state-of-the-art CSOC function. This is an amazing role in which you will be at the forefront of multiple complex incidents and proactively searching for the latest emerging threats in the industry. This is a seriously exciting opportunity to join an industry leading team and get exposure to an enormous volume of nation state sponsored attacks on a daily basis, whilst receiving a generous remuneration package and significant budget for training. Key Responsibilities: Act as a lead and technical escalation point for all critical information security incidents. Utilise internal and external resources to proactively research emerging threats, vulnerabilities and threat intelligence on various adversaries and attack methods. Collaboratively work with the wider cyber defence team to recommend ways to develop automated processes and develop fully automated response plans. Proactively research emerging threats and lead proactive threat hunting campaigns across the internal network, leveraging threat intelligence feeds from various adversaries and attack methods. Required Skills: Demonstrated experience working in an advanced SOC function as technical lead across multiple functions. Practical experience responding to major cyber-attacks, nation-state sponsored attacks and ransomware investigations. Having a proactive approach to leading threat hunting campaigns and researching the latest threats / malware, deconstructing, and rebuilding where appropriate. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
Mar 29, 2024
Full time
Senior Security Operations Analyst Salary - Up To 55,000 On-Site Currently partnered with the leading multinational aerospace organsisation who are hiring an advanced cyber security analyst into their state-of-the-art CSOC function. This is an amazing role in which you will be at the forefront of multiple complex incidents and proactively searching for the latest emerging threats in the industry. This is a seriously exciting opportunity to join an industry leading team and get exposure to an enormous volume of nation state sponsored attacks on a daily basis, whilst receiving a generous remuneration package and significant budget for training. Key Responsibilities: Act as a lead and technical escalation point for all critical information security incidents. Utilise internal and external resources to proactively research emerging threats, vulnerabilities and threat intelligence on various adversaries and attack methods. Collaboratively work with the wider cyber defence team to recommend ways to develop automated processes and develop fully automated response plans. Proactively research emerging threats and lead proactive threat hunting campaigns across the internal network, leveraging threat intelligence feeds from various adversaries and attack methods. Required Skills: Demonstrated experience working in an advanced SOC function as technical lead across multiple functions. Practical experience responding to major cyber-attacks, nation-state sponsored attacks and ransomware investigations. Having a proactive approach to leading threat hunting campaigns and researching the latest threats / malware, deconstructing, and rebuilding where appropriate. Lawrence Harvey is acting as an Employment Business in regards to this position. Visit our website and follow us on Twitter for all live vacancies (lawharveyjobs)
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.
Mar 28, 2024
Full time
2nd Line Senior Service Delivery Analyst Aberdeen, Scotland Salary to 32,000 Are you a seasoned IT professional with a penchant for troubleshooting and problem-solving? Do you possess a keen ability to communicate effectively across diverse user groups? If so, we have an exciting opportunity for you to join our client's team as a 2nd Line Senior Service Delivery Analyst at their regional law firm. Essential Skills: Proficiency in high-level troubleshooting and root cause analysis. Ability to think logically and systematically. Effective communication skills and adeptness in handling a broad spectrum of users. Capability to understand and assess users' abilities. Previous IT support experience. Familiarity with Windows Desktop, Windows Server, Microsoft Office, VMWare, Networking, Microsoft 365, Apple iOS/Android, and Communication Platforms (Teams, Zoom, Webex). Knowledge of Microsoft Active Directory & Group Policy. Desirable Skills: Experience in mentoring junior team members to facilitate learning and development. Capacity to intervene in cases requiring a more meticulous approach. Ability to work autonomously and lead projects to completion when necessary. Demonstrated willingness to assist others at all times. Empathy and understanding towards less technical individuals, with an openness to comprehend their roles within the business. Key Responsibilities: Handle escalated Service Requests from Helpdesk Tickets, Phone, Email, or User Engagement. Serve as an escalation point for helpdesk engineers, maintaining a calm and logical approach in difficult encounters with end-users and during serious incidents. Manage operational time efficiently and provide comprehensive reporting data. Diagnose and resolve technical hardware and software issues to the best of your ability, seeking assistance when necessary. Provide general administration support for the firm's systems. Escalate problems to appropriate levels of support as required. This role may require travel to other offices and therefore you must be able to drive and own your own car. The salary for this role is in the region of 32,000. This is an office-based position at offices in Aberdeen.
Role: Solution Architect Location: Remote Salary: 80,000 per annum + benefits About Company: 83zero is proud to partner with a leading for-profit organisation in the education sector, committed to delivering exceptional services to students globally. Job Purpose: As a Solution Architect, you will collaborate closely with senior stakeholders to identify and design solutions for business projects. Leading the design efforts during project delivery, you'll play a pivotal role in ensuring successful outcomes. This role involves working closely with customers and delivery teams, making it central to project success. Key Responsibilities: Conduct high-level technical impact assessments to support business cases and project initiation. Assist in detailed analysis, requirements capture, and project planning. Collaborate with IT Leadership to devise, broker, and document solutions to business problems. Work with business stakeholders, application architects, and development teams to refine requirements and resolve issues. Act as a central point of guidance and motivation for development teams during project phases. Assist project team members in resolving issues with project deliverable. Proactively participate in the build and management of platform and delivery road maps in collaboration with IT Leadership. People and Leadership: Foster a productive working environment through constructive feedback and appropriate involvement, delegation, and monitoring of staff. Provide regular communication updates to direct reports and other IT team members. Encourage a culture of accountability, trust, commitment, professional development, and team cooperation. Relationship Management: Manage internal and external relationships and communications effectively. Interface with vendors as required. Projects: Deliver or assist in projects as required. Maintain Control and Integrity of Systems and Processes: Adhere to all IT-related policies and procedures. Provide technical leadership to ensure solutions are architecturally sound and minimise technical debt. Governance: Ensure compliance with relevant data protection, financial, taxation, and legal requirements. Experience Required: Broad knowledge of enterprise business systems, especially CRM, BI, and BPM. Deep technical expertise in at least one key area such as security, performance, high availability, or relational databases. Broad technical awareness covering network infrastructure, information architecture, software languages, frameworks, and integration technologies. Desired Experience: Previous role as an application architect, lead developer, or business analyst, ideally in a medium-sized enterprise. Practical experience in programming. Demonstrated experience in leading small teams. Direct experience with Salesforce and Boomi is advantageous. Knowledge/Skills: Understanding of agile methodologies and related project management frameworks. Familiarity with design thinking, product management, SDLC, and release plan processes. Ability to maintain, influence, and motivate teams. Familiarity with a variety of development methods and processes. Experience with Salesforce or another SaaS CRM platform. Understanding of web application architecture and enterprise integration patterns. If you're passionate about delivering innovative solutions and thrive in a collaborative environment, we'd love to hear from you! Please apply with your CV and cover letter detailing your suitability for the role.
Mar 28, 2024
Full time
Role: Solution Architect Location: Remote Salary: 80,000 per annum + benefits About Company: 83zero is proud to partner with a leading for-profit organisation in the education sector, committed to delivering exceptional services to students globally. Job Purpose: As a Solution Architect, you will collaborate closely with senior stakeholders to identify and design solutions for business projects. Leading the design efforts during project delivery, you'll play a pivotal role in ensuring successful outcomes. This role involves working closely with customers and delivery teams, making it central to project success. Key Responsibilities: Conduct high-level technical impact assessments to support business cases and project initiation. Assist in detailed analysis, requirements capture, and project planning. Collaborate with IT Leadership to devise, broker, and document solutions to business problems. Work with business stakeholders, application architects, and development teams to refine requirements and resolve issues. Act as a central point of guidance and motivation for development teams during project phases. Assist project team members in resolving issues with project deliverable. Proactively participate in the build and management of platform and delivery road maps in collaboration with IT Leadership. People and Leadership: Foster a productive working environment through constructive feedback and appropriate involvement, delegation, and monitoring of staff. Provide regular communication updates to direct reports and other IT team members. Encourage a culture of accountability, trust, commitment, professional development, and team cooperation. Relationship Management: Manage internal and external relationships and communications effectively. Interface with vendors as required. Projects: Deliver or assist in projects as required. Maintain Control and Integrity of Systems and Processes: Adhere to all IT-related policies and procedures. Provide technical leadership to ensure solutions are architecturally sound and minimise technical debt. Governance: Ensure compliance with relevant data protection, financial, taxation, and legal requirements. Experience Required: Broad knowledge of enterprise business systems, especially CRM, BI, and BPM. Deep technical expertise in at least one key area such as security, performance, high availability, or relational databases. Broad technical awareness covering network infrastructure, information architecture, software languages, frameworks, and integration technologies. Desired Experience: Previous role as an application architect, lead developer, or business analyst, ideally in a medium-sized enterprise. Practical experience in programming. Demonstrated experience in leading small teams. Direct experience with Salesforce and Boomi is advantageous. Knowledge/Skills: Understanding of agile methodologies and related project management frameworks. Familiarity with design thinking, product management, SDLC, and release plan processes. Ability to maintain, influence, and motivate teams. Familiarity with a variety of development methods and processes. Experience with Salesforce or another SaaS CRM platform. Understanding of web application architecture and enterprise integration patterns. If you're passionate about delivering innovative solutions and thrive in a collaborative environment, we'd love to hear from you! Please apply with your CV and cover letter detailing your suitability for the role.
Job Title: Head of Strategy & Transformation Location: Christchurch, other DI sites in the south would be considered, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £112,000 + dependant on experience plus executive benefits If you'd like to make a real difference where it counts, BAE Systems is the place for you. The Digital Intelligence C5ISR Business Unit have this fantastic development opportunity for a talented strategist to lead on all business strategy and transformational activity. This role will provide you with the opportunity to develop your career within BAE Systems due to exposure gained across multiple business areas. What you'll be doing: Develop a comprehensive, inclusive strategic plan and growth strategy by collaborating with the director and senior leadership, which determines the C5ISR business's overall vision, evaluates the business portfolio, and derives the programmatic M&A and partnering plan Derive and implement programmatic M&A and partnerships to meet the underpinning technological needs to drive innovation in our products and services Lead C5ISR collaboration across Digital Intelligence and the wider BAE Systems Group to ensure, where appropriate C5ISR business and innovation strategies are aligned to maximise corporate knowledge, skills and technology Lead a cross-functional team of analysts and strategists to maximise the capability and contribution of each team member Create a culture that develops talent, motivates, coaches and builds trust across teams within and outside of the C5ISR business Responsibility for creating the environment through strategy, innovation and transformation to enable the C5ISR business to meet it baseline IBP value of £200m and growth IBP value of >£1Bn Responsibility for securing organic and inorganic investment of circa £500m over the IBP period Your skills and experiences: You are a forward-thinking and results-driven professional with a growth mindset. With your expertise in end-to-end strategic thinking and hypothesis-led approaches, you excel in driving clarity and simplicity from ambiguous situations, framing the right business questions, and generating practical recommendations Your ability to bring together insights and diverse perspectives enables you to solve complex business problems and lead the delivery of key outcomes that contribute to the success of the organisation's strategy With your strong leadership skills, agility, and collaborative approach, you are adept at driving change at pace, building high-performing teams, and championing a Transformation mindset Through your strategic programme management expertise, you ensure that programmes are scoped, supported, and delivered excellently, with clear outcomes and measurable progress Exceptional communication and influencing skills, you establish strong relationships and effectively engage stakeholders at all levels to drive transformation and achieve desired business outcomes Background in, or familiarity with Technology or previous experience working in the Defence and/or Security industry is advantageous but not essential Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Head of Strategy & Transformation Through robust change management, this role will lead the transformation of the business from its integrated parts by implementing the strategic plan to accelerate our growth in the UK and global Defence Markets in C5ISR. You will manage 2-3 direct reports that through their teams will deliver the diverse set of activities required to be undertaken to realise the outcomes require to enable significant business growth and transformation. We are looking for a strategic thinker with a deft grasp of complexity, you will be able to demystify and make sense of complicated problems for a variety of audiences. You should be able to introduce a little bit of constructive disruption by persuading key players to support the creation of creative concepts that will promote advancement. Additionally, you must be able to programmatically direct the execution of the transformation and business strategy plans. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 11th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Mar 28, 2024
Full time
Job Title: Head of Strategy & Transformation Location: Christchurch, other DI sites in the south would be considered, we offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £112,000 + dependant on experience plus executive benefits If you'd like to make a real difference where it counts, BAE Systems is the place for you. The Digital Intelligence C5ISR Business Unit have this fantastic development opportunity for a talented strategist to lead on all business strategy and transformational activity. This role will provide you with the opportunity to develop your career within BAE Systems due to exposure gained across multiple business areas. What you'll be doing: Develop a comprehensive, inclusive strategic plan and growth strategy by collaborating with the director and senior leadership, which determines the C5ISR business's overall vision, evaluates the business portfolio, and derives the programmatic M&A and partnering plan Derive and implement programmatic M&A and partnerships to meet the underpinning technological needs to drive innovation in our products and services Lead C5ISR collaboration across Digital Intelligence and the wider BAE Systems Group to ensure, where appropriate C5ISR business and innovation strategies are aligned to maximise corporate knowledge, skills and technology Lead a cross-functional team of analysts and strategists to maximise the capability and contribution of each team member Create a culture that develops talent, motivates, coaches and builds trust across teams within and outside of the C5ISR business Responsibility for creating the environment through strategy, innovation and transformation to enable the C5ISR business to meet it baseline IBP value of £200m and growth IBP value of >£1Bn Responsibility for securing organic and inorganic investment of circa £500m over the IBP period Your skills and experiences: You are a forward-thinking and results-driven professional with a growth mindset. With your expertise in end-to-end strategic thinking and hypothesis-led approaches, you excel in driving clarity and simplicity from ambiguous situations, framing the right business questions, and generating practical recommendations Your ability to bring together insights and diverse perspectives enables you to solve complex business problems and lead the delivery of key outcomes that contribute to the success of the organisation's strategy With your strong leadership skills, agility, and collaborative approach, you are adept at driving change at pace, building high-performing teams, and championing a Transformation mindset Through your strategic programme management expertise, you ensure that programmes are scoped, supported, and delivered excellently, with clear outcomes and measurable progress Exceptional communication and influencing skills, you establish strong relationships and effectively engage stakeholders at all levels to drive transformation and achieve desired business outcomes Background in, or familiarity with Technology or previous experience working in the Defence and/or Security industry is advantageous but not essential Benefits: You'll receive benefits including a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. You'll also have access to additional benefits such as flexible working, an employee assistance programme, Cycle2work and employee discounts - you may also be eligible for an annual incentive. Head of Strategy & Transformation Through robust change management, this role will lead the transformation of the business from its integrated parts by implementing the strategic plan to accelerate our growth in the UK and global Defence Markets in C5ISR. You will manage 2-3 direct reports that through their teams will deliver the diverse set of activities required to be undertaken to realise the outcomes require to enable significant business growth and transformation. We are looking for a strategic thinker with a deft grasp of complexity, you will be able to demystify and make sense of complicated problems for a variety of audiences. You should be able to introduce a little bit of constructive disruption by persuading key players to support the creation of creative concepts that will promote advancement. Additionally, you must be able to programmatically direct the execution of the transformation and business strategy plans. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome candidates from all backgrounds and particularly from sections of the community who are currently underrepresented within our industry, including women, ethnic minorities, people with disabilities and LGBTQ+ individuals. We also want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and your place of birth may limit those roles you can perform for the organisation. Closing Date: 11th April 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
As a Senior Data Scientist, the candidate will work closely with Product and Engineering teams and will play a significant role in team responsible for building the AI and Analytics capabilities that power the Insurwave platform. The team is self-sufficient and fully responsible for design, development, testing, delivery, and support of the solutions. The candidate will be working across the full ML development lifecycle: data wrangling, model build, model evaluation, model deployment and model monitoring. The candidate will actively participate in these processes and will be leading and making technology and design decisions. The candidate will build solutions aligned with company-wide rules of engagement and standards and will work closely with Head of Data and AI to improve them when needed. The candidate will support team members growth and promote an open, learning culture. Responsibilities Lead and manage complex data science projects from conception to deployment, including defining project scope, timelines, and deliverables. Build high-performing AI/ML models that meet business-defined performance metrics, ensuring scalability, efficiency, and reliability. Develop and deploy production-ready data science code and models using fully automated processes, including Continuous Integration/Continuous Deployment (CI/CD) and testing frameworks. Continuously improve the performance, security, architecture, and maintainability of owned services through iterative development and optimization. Work closely with data analysts, data engineers, data scientists, and other business areas to ensure solutions are aligned with requirements, delivered according to plans, and developed to expected quality and security standards. Work closely with AI product manager to review model monitoring reports and analyse datasets in order to inform model improvement needs. Provide technical leadership and mentorship to junior data scientists, fostering a culture of learning, collaboration, and continuous improvement. Ensure the team adheres to defined best practices, standards, and processes, promoting excellence in technical execution and project delivery. Stay current with the latest advancements in data science and machine learning research and propose innovative solutions to address business challenges. Insurwave is where insurance buyers consolidate and visualise their data to understand their risk and make smarter transfer decisions. Our platform offers an integrated insurance management experience, from collecting and consolidating risk data to its distribution to all parties involved, keeping everyone in the insurance value chain connected and up-to-date. In one place, companies buying and selling risk can harness insightful data, view business exposure changes in real-time and automate time-consuming tasks to focus on what they do best.
Mar 28, 2024
Full time
As a Senior Data Scientist, the candidate will work closely with Product and Engineering teams and will play a significant role in team responsible for building the AI and Analytics capabilities that power the Insurwave platform. The team is self-sufficient and fully responsible for design, development, testing, delivery, and support of the solutions. The candidate will be working across the full ML development lifecycle: data wrangling, model build, model evaluation, model deployment and model monitoring. The candidate will actively participate in these processes and will be leading and making technology and design decisions. The candidate will build solutions aligned with company-wide rules of engagement and standards and will work closely with Head of Data and AI to improve them when needed. The candidate will support team members growth and promote an open, learning culture. Responsibilities Lead and manage complex data science projects from conception to deployment, including defining project scope, timelines, and deliverables. Build high-performing AI/ML models that meet business-defined performance metrics, ensuring scalability, efficiency, and reliability. Develop and deploy production-ready data science code and models using fully automated processes, including Continuous Integration/Continuous Deployment (CI/CD) and testing frameworks. Continuously improve the performance, security, architecture, and maintainability of owned services through iterative development and optimization. Work closely with data analysts, data engineers, data scientists, and other business areas to ensure solutions are aligned with requirements, delivered according to plans, and developed to expected quality and security standards. Work closely with AI product manager to review model monitoring reports and analyse datasets in order to inform model improvement needs. Provide technical leadership and mentorship to junior data scientists, fostering a culture of learning, collaboration, and continuous improvement. Ensure the team adheres to defined best practices, standards, and processes, promoting excellence in technical execution and project delivery. Stay current with the latest advancements in data science and machine learning research and propose innovative solutions to address business challenges. Insurwave is where insurance buyers consolidate and visualise their data to understand their risk and make smarter transfer decisions. Our platform offers an integrated insurance management experience, from collecting and consolidating risk data to its distribution to all parties involved, keeping everyone in the insurance value chain connected and up-to-date. In one place, companies buying and selling risk can harness insightful data, view business exposure changes in real-time and automate time-consuming tasks to focus on what they do best.
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
Mar 28, 2024
Full time
Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe. At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge. Crisis24's Crisis & Security Consulting (CSC) division, specifically the All-Hazards Response team, is on the lookout for a Senior Consultant. This role is ideally suited for candidates based in the UK or in mainland Europe. As a part of our dynamic and agile Response Group, the successful applicant will have the chance to enhance their skill set and knowledge, enabling them to contribute across various teams within the organization. Candidates should possess comprehensive experience in crisis management at both tactical and strategic levels and have a wide-ranging understanding of different industries. The position involves readiness to deploy globally at short notice, often in challenging situations, requiring confidence and the ability to provide immediate support and guidance to high-level / C-Suite stakeholders. What You Will Work On Summary You will deliver All Hazards Response services, providing expert advice and guidance to clients facing crises, from threats and violence to political and cyber-related issues. This role entails global deployment, often without prior notice, creating documentation in line with CSC's methodologies, conducting sensitive investigations, and potentially training as a subject matter expert for example as a crisis communications consultant. You will also support the development of junior team members and collaborate with the global consulting team on service delivery, maintaining accurate records across platforms such as Salesforce. Specifics Provide advice and guidance to clients in response to case activations on the following peril types: Active Assailant / Workplace Violence; Political Violence & Terrorism; Cyber Extortion; and Any other crisis-level event in which All-Hazard Response are engaged. Deployment globally in support of any new case activation, often with no notice. Produce all relevant documentation in support of assigned response cases, in line with CSC's doctrine and methodology. Coordinate and conduct sensitive investigational support to clients. Train as a Crisis Communications consultant. Support the development of more junior team members and work in cooperation with the wider global consulting team on all other aspects of consulting services delivery. Keep Salesforce and any other platforms used by Crisis24 up to date and accurate in relation to relevant accounts and proposals. Obtain the skill set and knowledge to actively respond as a Special Risks Response Consultant when required. Support to Insurance Partners Deliver onboarding briefings to new policy holders. Provide capability briefings in support of marketing the wider insurance policies. Assist in the delivery of update reports to insurance underwriters during ongoing cases. Generation of new response retainers, providing services to insurance partners or private clients. Direct engagement contracts for new response cases when insurance options are not present. Assist wider CSC team members in any business development briefings and activity when required. Support the implementation of a business development plan for the region. Scope, price, manage and/or oversee the development of client proposals and responses to RFPs. Represent CSC, Crisis24 and GardaWorld in client pitches/senior-level presentations/in-person meetings. Duty officer Following training, there may be a requirement to join the Duty Officer roster for All-Hazards Response activations. Account management Client liaison and account/client relationship management of new and existing consulting clients. Other Support the wider Crisis24 and GardaWorld business as required. Who You Will Work With Under the guidance of the Associate Director for All Hazards Response, you will collaborate on a variety of response cases and projects. These initiatives are diverse in terms of geography, industry, and complexity, necessitating effective management of pressures. You will be an integral part of both the Response Group and the wider CSC team, frequently assisting other teams within Crisis24 and GardaWorld. Owing to the sensitive nature of the case activity, All Hazards personnel are often visible to the highest levels of leadership within Crisis24 and GardaWorld. What You Will Bring Summary Candidates should have at least 10 years of experience in Crisis Management, preferably within a corporate or consulting environment, and a solid background in Security Risk and Crisis Management. You should be knowledgeable about crisis response processes, the specialist insurance market, and have a track record of developing new business opportunities. The role demands extensive global travel, often to high-risk areas, and requires strong analytical, problem-solving, and communication skills. Candidates must be adaptable, motivated to work irregular hours, and committed to continuous professional development. Specifics 10+ years of experience in Crisis Management, preferably in a corporate and/or consulting setting. Strong working knowledge of Security Risk and Crisis Management. In-depth knowledge and experience of crisis response processes. An understanding of specialist insurance markets. Demonstrable commercial experience developing new business opportunities. Extensive travel experience globally, including in high-threat/hostile environments. Strong analytical and problem-solving skills; a creative thinker who can apply initiative and create solutions to solve clients' problems. Ability to manage multiple cases simultaneously with strong attention to detail. Personable and able to communicate effectively at all levels with team members and clients, with the gravitas to influence at a very senior level, including verbal communications and presentations skills. Able to relate well to others with confidence and empathy, build trust and be calm and resourceful during difficult and emotive situations. The flexibility and motivation to work irregular hours and maintain quality delivery. Invested in development; maintains a high level of industry knowledge and awareness of geopolitical and security/crisis management issues and trends. The annual leave year runs from 1 January to 31 December. Your paid annual leave entitlement will be 25 days per annum (pro rata for part time hours). Group Life Insurance effective upon commencement of employment. Death in Service pays out at 4x base salary. Employee Assistance Program effective upon commencement of employment. Full details will be provided after joining the company. A Discretionary Bonus Scheme, effective in the year following your employment, and based on company performance in the previous fiscal year. Group Pension Scheme, to which you will be automatically enrolled from the beginning of the third month following start date: We will match your contributions up to 5%. The minimum contribution you can make to the scheme is 4%. You will be entitled to opt out should you wish. Information Security Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement. Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.
CEF - City Electrical Factors
Durham, County Durham
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as an IT Service Desk Analyst at CEF (City Electrical Factors): As an IT Service Desk Analyst at City IT, you will be responsible for ensuring that our users receive timely and effective technical assistance. You will be an integral part of our Service Operations department in being that first point of contact for our internal business users, providing technical support and troubleshooting assistance for IT-related issues. You will be responsible for logging and tracking these incidents through a ticketing system (JIRA), resolving them in a timely manner, and escalating complex incidents, as necessary. The IT Service Desk Analyst will be highly motivated and dedicated to providing the highest level of customer service when it comes to resolving these issues. This and excellent problem-solving skills will contribute to the overall productivity and satisfaction of our employees. Your Objectives: Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service requests meticulously in the ticketing system, ensuring accurate and timely documentation to meet service level agreements. Provide first-level technical support to address hardware, software, and network-related issues, resolving incidents and service requests efficiently while escalating complex issues to appropriate teams for further investigation and resolution where necessary. Collaborate with other IT teams to facilitate incident resolution, share knowledge, and contribute to end-user training and assistance with IT systems, software applications, and tools. Maintain a high level of professionalism and customer service in interactions with users, continuously update technical knowledge, and actively contribute to the improvement of service desk processes, procedures, and knowledge base documentation. Key Skills and Experience: Previous experience in an IT support/ Customer Service role. Excellent customer service and communication skills Strong knowledge of desktops, laptops, mobile devices, operating systems (Windows, macOS), and common software applications (Microsoft Office, email clients, web browsers, etc.). Strong problem-solving and analytical skills, with the ability to prioritise and manage multiple tasks both independently and collaboratively. Flexibility to work in shifts and participate in an on-call rotation if required. Beneficial Skills and Experience: Familiarity with ITIL principles and best practices for incident management, problem management, and service request management. Knowledge around printers and printer servers (specifically OKI or Brother) CompTIA+ or similar certification. Interview Process: Screening call with Talent Acquisition Team Microsoft Teams call with IT Service Desk Team Lead In Person with End-User Computing Team Lead and Senior Member of the team. Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you will always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state-of-the-art private gym at our IT Headquarters
Mar 28, 2024
Full time
About CEF: At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people. Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future. We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace. We believe that teams who design, own and run our technology solutions are more connected to the value they create. We are always looking to improve, collaborate and innovate and this is where you come in Life as an IT Service Desk Analyst at CEF (City Electrical Factors): As an IT Service Desk Analyst at City IT, you will be responsible for ensuring that our users receive timely and effective technical assistance. You will be an integral part of our Service Operations department in being that first point of contact for our internal business users, providing technical support and troubleshooting assistance for IT-related issues. You will be responsible for logging and tracking these incidents through a ticketing system (JIRA), resolving them in a timely manner, and escalating complex incidents, as necessary. The IT Service Desk Analyst will be highly motivated and dedicated to providing the highest level of customer service when it comes to resolving these issues. This and excellent problem-solving skills will contribute to the overall productivity and satisfaction of our employees. Your Objectives: Act as the primary contact for IT-related incidents and service requests via various channels, including phone, email, and in-person, ensuring a prompt and efficient initial response. Log and track all incidents and service requests meticulously in the ticketing system, ensuring accurate and timely documentation to meet service level agreements. Provide first-level technical support to address hardware, software, and network-related issues, resolving incidents and service requests efficiently while escalating complex issues to appropriate teams for further investigation and resolution where necessary. Collaborate with other IT teams to facilitate incident resolution, share knowledge, and contribute to end-user training and assistance with IT systems, software applications, and tools. Maintain a high level of professionalism and customer service in interactions with users, continuously update technical knowledge, and actively contribute to the improvement of service desk processes, procedures, and knowledge base documentation. Key Skills and Experience: Previous experience in an IT support/ Customer Service role. Excellent customer service and communication skills Strong knowledge of desktops, laptops, mobile devices, operating systems (Windows, macOS), and common software applications (Microsoft Office, email clients, web browsers, etc.). Strong problem-solving and analytical skills, with the ability to prioritise and manage multiple tasks both independently and collaboratively. Flexibility to work in shifts and participate in an on-call rotation if required. Beneficial Skills and Experience: Familiarity with ITIL principles and best practices for incident management, problem management, and service request management. Knowledge around printers and printer servers (specifically OKI or Brother) CompTIA+ or similar certification. Interview Process: Screening call with Talent Acquisition Team Microsoft Teams call with IT Service Desk Team Lead In Person with End-User Computing Team Lead and Senior Member of the team. Package: Competitive basic salary Annual IT Bonus scheme Our teams predominantly work remotely but we have an award-winning IT Headquarters based in Durham where you will always receive a warm welcome! Pension: 3% ee'e / 3% e'er (Total 6%) Champion Health - a comprehensive physical, mental & financial wellbeing platform, offering bespoke content on all aspects of wellbeing & life including recipes, workouts, blogs and loads of other content for you Free use of the state-of-the-art private gym at our IT Headquarters
Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Mar 28, 2024
Full time
Senior Salesforce Developer Senior Salesforce Developer required by a leading professional membership body in London. This organisation has a dynamic IT environment and are about to kick off a major Salesforce re-implementation programme. This is therefore a key role within the in-house Salesforce team where you will be the technical specialist, leading the ongoing development of the Salesforce platform, drive projects, improve processes, advise, and support the 3rd party implementation partner. You will even get the opportunity to mentor, coach and manage a Junior Developer and Salesforce Administrator. With a collaborative, friendly and stable team, this is an organisation that continually invests in its technology estate. You will take ownership, oversee and lead on Salesforce development and support, setting technical standards and guidelines for Salesforce, and coaching developers on reusability and best practices. You will collaborate with the team and end users in identifying possible enhancements and in identifying bugs and will work closely with Project Managers and Business Analysts to produce accurate delivery estimates and manage the transition from analysis through to design and delivery. This is an exciting and challenging opportunity for a Salesforce Developer who is looking to make that next step in their career, be involved in a wide range of projects and take on responsibility for defining, designing and implementing Salesforce application and data architectures. To be considered you will be a passionate Salesforce Developer with a broad range of skills spanning hands on development, knowledge of data migration and integration. Skills required: Excellent hands-on development experience using Salesforce configuration and customisations using Apex, Visualforce, Triggers, Scheduled and Batch classes etc., Strong Salesforce customisation and configuration experience (with exposure to at least 1 or more of the following clouds: Sales, Service, Marketing, Communities and Knowledge) Good experience using Salesforce data tools (Data Loader, DemandTools, Eclipse (url removed) IDE) Proven integration experience with knowledge of REST, SOAP APIs, oAuth and Single Sign-On. Ability to write SQL Queries, stored procedures, DTSs, SSIS Knowledge of relational database concepts and database design Knowledge of the Product Development Lifecycle and DevOps Tools like GIT, Jenkins, JIRA etc A good understanding of Salesforce Deployment Process and tools like ANT, Change Sets and (url removed) IDE. Supporting users in the use of database driven applications You should hold Salesforce Certifications (ideally Salesforce Administrator and Platform Developer). In addition to your Salesforce skills, you should be a strong communicator with excellent relationship and team working skills. You will be flexible and adaptable in your approach and a keen problem solver with a hands-on and can-do attitude. This organisation can offer a lot of flexibility, and this is a hybrid role which will see you work in the fantastic Central London office twice a week, with 3 days remotely. An excellent salary up to 60,000 is on offer as well as an excellent package including 27 Days Holiday, Pension Contribution, Life Assurance, Flexitime option, Onsite Gym, Family Friendly Benefits, as well as other perks. If you are a Salesforce Developer looking for an amazing opportunity to progress your skills, then apply NOW. If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
Title: SAP Basis Specialist Function: IT Location: Bolton Hours: Hybrid Competitive + excellent benefits package Are you an experienced SAP Basis Specialist looking for an exciting new challenge? This is an opportunity for a SAP Basis Specialist based at our Head Office located in Bolton. Here you will find our central IT department and key business functions that enable our sites and depots to make our great quality products. The Recipe We are looking for a SAP Basis Specialist / Manager to join a dynamic team of over 40 IT professionals, reporting directly to the Head of IT Operations. Our SAP systems are the at the digital core of our business which we strive to keep current and continually evolve and now is an exciting time to join us as Warburtons prepares for it s final stages of migrating to SAP S4. You'll be leading all SAP system technical delivery - development, continuous improvement and implementation, ensuring correct operation of BAU of SAP technical operations. Through a position of technical expertise, lead and directly support the team in defining and implementing technical elements of projects and enhancements. Ensure Support and Operational activities are defined for BAU requirements. Managing the Security and User management of SAP and AD systems The Role Develop a programme of SAP core systems BAU operations and security controls. Define a process of support, automation and resolution for any new SAP technologies. Provide technical expertise and guidance on IT operations and projects. Propose and contribute to the design & planning of future IT systems, including planning, implementation and testing to ensure support of future business requirements in terms of capacity and capability. Provide hands-on leadership to the Technical Analysts, SAP Basis and Security team, ensuring operations and new developments are kept on track and appropriate corrective action is taken where needed. Deliver, monitor and report on SAP systems operations. Create appropriate monitoring and alerting procedures, developing the appropriate automated recovery methods. To ensure timely completion of technical activities within planned cost, resource and budget. Ensure disaster recovery process are in-place and in line with business requirements Provide technical expertise in evaluating and proposing future fit solutions within our core SAP ERP platform and those peripheral systems in a post-modern SAP ERP environment. Essential Ingredients 5+ years experience of SAP Basis admin and technical support With Strong technical skills to ensure stability and recoverability in a high availability environment. Good change control with transport, OSS and patching management across the SAP applications SAP Patching of ABAP and JAVA systems Working knowledge of common SAP databases - HANA, Sybase, MaxDB Knowledge as system admin of Windows / Linux A continuous improvement approach to the SAP applications platform including architecture, landscape design, implementation, upgrades, performance tuning, system integrations Experience working with ERP, PO, SolMan, Fiori Support of integrations to cloud systems via RFC s and SAP Cloud Connector Analytical and thorough approach of technical monitoring and capacity management Contribute to the development and implementation of SAP roadmap for Warburtons Able to report on system and project status to senior stakeholders Extra Dough At last and by no means least you will want to know what your bread is worth. A slice of the annual profits Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Mar 28, 2024
Full time
Title: SAP Basis Specialist Function: IT Location: Bolton Hours: Hybrid Competitive + excellent benefits package Are you an experienced SAP Basis Specialist looking for an exciting new challenge? This is an opportunity for a SAP Basis Specialist based at our Head Office located in Bolton. Here you will find our central IT department and key business functions that enable our sites and depots to make our great quality products. The Recipe We are looking for a SAP Basis Specialist / Manager to join a dynamic team of over 40 IT professionals, reporting directly to the Head of IT Operations. Our SAP systems are the at the digital core of our business which we strive to keep current and continually evolve and now is an exciting time to join us as Warburtons prepares for it s final stages of migrating to SAP S4. You'll be leading all SAP system technical delivery - development, continuous improvement and implementation, ensuring correct operation of BAU of SAP technical operations. Through a position of technical expertise, lead and directly support the team in defining and implementing technical elements of projects and enhancements. Ensure Support and Operational activities are defined for BAU requirements. Managing the Security and User management of SAP and AD systems The Role Develop a programme of SAP core systems BAU operations and security controls. Define a process of support, automation and resolution for any new SAP technologies. Provide technical expertise and guidance on IT operations and projects. Propose and contribute to the design & planning of future IT systems, including planning, implementation and testing to ensure support of future business requirements in terms of capacity and capability. Provide hands-on leadership to the Technical Analysts, SAP Basis and Security team, ensuring operations and new developments are kept on track and appropriate corrective action is taken where needed. Deliver, monitor and report on SAP systems operations. Create appropriate monitoring and alerting procedures, developing the appropriate automated recovery methods. To ensure timely completion of technical activities within planned cost, resource and budget. Ensure disaster recovery process are in-place and in line with business requirements Provide technical expertise in evaluating and proposing future fit solutions within our core SAP ERP platform and those peripheral systems in a post-modern SAP ERP environment. Essential Ingredients 5+ years experience of SAP Basis admin and technical support With Strong technical skills to ensure stability and recoverability in a high availability environment. Good change control with transport, OSS and patching management across the SAP applications SAP Patching of ABAP and JAVA systems Working knowledge of common SAP databases - HANA, Sybase, MaxDB Knowledge as system admin of Windows / Linux A continuous improvement approach to the SAP applications platform including architecture, landscape design, implementation, upgrades, performance tuning, system integrations Experience working with ERP, PO, SolMan, Fiori Support of integrations to cloud systems via RFC s and SAP Cloud Connector Analytical and thorough approach of technical monitoring and capacity management Contribute to the development and implementation of SAP roadmap for Warburtons Able to report on system and project status to senior stakeholders Extra Dough At last and by no means least you will want to know what your bread is worth. A slice of the annual profits Family time is important to us so as well as your holiday entitlement, we'll give you the opportunity to purchase up to an extra weeks annual leave Award winning pension scheme Products you will love along with deals and discounts for you and the family through our Extra Dough website Continued investment in your personal development Fully stocked kitchens filled with our delicious products for you to enjoy with your daily brew! Support for your health and wellbeing, including access to free physiotherapy, 24/7 access to a confidential helpline for practical advice and a comprehensive occupational health service We respect and value difference. We look to create an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, religion, sexual orientation, physical or mental ability, ethnicity, or any other aspect which makes them unique, are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.
Come and join us as a Senior Software Engineer as we continue our Digital Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.The Role: As our Senior Software Engineer you'll be part of creating, improving, and maintaining excellent software that fulfils customer and stakeholder needs. You'll also lead tech projects, guide junior members, and help overall software success.The Senior Software Engineer will be part of our growing Software Development team to evolve the way we interact and engage with our customers online.Key Responsibilities Lead, develop, code, and test software as per specs and standards. Ensure quality, scalability, and security.Lead, guide, and mentor the development team. Steer tech discussions with architects, stakeholders for strategy and roadmaps.Work with architects and senior engineers to maintain software standards. Join architectural discussions, shape system design/frameworks, and choose tech for development goals.Write comprehensive unit tests and conduct thorough testing to ensure software quality and reliability. Collaborate with quality assurance engineers to develop and execute test plans and strategies.Participate in agile development processes, including sprint planning, daily stand-ups, and retrospective meetings.Create and maintain technical documentation, including design specifications, API documentation, and user guides.Foster a collaborative and positive team environment, promoting knowledge sharing and continuous learning.Stay updated on industry trends, tech, and best practices. Attend events and training for skill and knowledge growth.This is a hybrid-based opportunity with upto 2 days per week in the office. You should be based in the UK and our Offices are based in Birmingham, Manchester, Glasgow and Crick (Northampton).You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider Engineering team and you'll thrive on delivering excellent data delivery.Skills and competencies Must have previous experience in Software Engineering, with a strong portfolio of completed projects.Strong attention to detail, proficient in analytical thinking and problem-solving.Able to communicate with all levels of stakeholders.Solid understanding of software development methodologies, algorithms, data structures, and design patterns.Experience with web or mobile application development and related frameworks.Proficient in one or more programming languages - Java, C++, UniVerse, Python, or JavaScript.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Agile, Builders Merchants, Coding, Construction, Data Analysis, Database Analyst, Google Big Query, Google Cloud Platform, Google, IT Lifecycle, Java, Looker, Matillion, Retail, SQL, Scrum, Software Development, Software Engineer, Software Engineering, Universe Multi-Value.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Mar 28, 2024
Full time
Come and join us as a Senior Software Engineer as we continue our Digital Transformation ensuring we become the digital leader in plumbing, heating, and sustainable heating solutions.The Role: As our Senior Software Engineer you'll be part of creating, improving, and maintaining excellent software that fulfils customer and stakeholder needs. You'll also lead tech projects, guide junior members, and help overall software success.The Senior Software Engineer will be part of our growing Software Development team to evolve the way we interact and engage with our customers online.Key Responsibilities Lead, develop, code, and test software as per specs and standards. Ensure quality, scalability, and security.Lead, guide, and mentor the development team. Steer tech discussions with architects, stakeholders for strategy and roadmaps.Work with architects and senior engineers to maintain software standards. Join architectural discussions, shape system design/frameworks, and choose tech for development goals.Write comprehensive unit tests and conduct thorough testing to ensure software quality and reliability. Collaborate with quality assurance engineers to develop and execute test plans and strategies.Participate in agile development processes, including sprint planning, daily stand-ups, and retrospective meetings.Create and maintain technical documentation, including design specifications, API documentation, and user guides.Foster a collaborative and positive team environment, promoting knowledge sharing and continuous learning.Stay updated on industry trends, tech, and best practices. Attend events and training for skill and knowledge growth.This is a hybrid-based opportunity with upto 2 days per week in the office. You should be based in the UK and our Offices are based in Birmingham, Manchester, Glasgow and Crick (Northampton).You: You'll live and breathe our Customer First ethos, with an innovative and agile approach to problem-solving. You'll enjoy working collaboratively with the wider Engineering team and you'll thrive on delivering excellent data delivery.Skills and competencies Must have previous experience in Software Engineering, with a strong portfolio of completed projects.Strong attention to detail, proficient in analytical thinking and problem-solving.Able to communicate with all levels of stakeholders.Solid understanding of software development methodologies, algorithms, data structures, and design patterns.Experience with web or mobile application development and related frameworks.Proficient in one or more programming languages - Java, C++, UniVerse, Python, or JavaScript.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Agile, Builders Merchants, Coding, Construction, Data Analysis, Database Analyst, Google Big Query, Google Cloud Platform, Google, IT Lifecycle, Java, Looker, Matillion, Retail, SQL, Scrum, Software Development, Software Engineer, Software Engineering, Universe Multi-Value.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to meet the current needs of the business. Could that be you? If all things analysis and insights get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. This is a full-time role, 37.5 hours, with 1 day working from your remote location and 4 based in our Willerby Office, HU10 6DN. Here s why you ll love this role - Working with stakeholders to understand business plans and objective. - Defining, documenting, or reviewing processes to ensure they re fit for purpose and support delivery of business plans. - To be the lead Senior Business Analyst and represent the IT function on major projects and improvements. - Be a key player in the transformation project implementing an end-to-end salesforce platform. - Identifying areas for improvement through analysis of KPIs and insight. - Supporting specific project activity with requirements gathering and producing documentation such as user stories, acceptance criteria and functional specifications. - Bridging the gap between the business and IT translating the non-technical into technical and vice versa. Here s why you ll be great in this role - Previous experience as a Business Analyst within an IT function. - Proven experience in functional & non-functional requirements gathering, documentation and prioritisation. - Ability to produce and execute system/user test plans. - Ability to lead a small team initially. - Creation and completion of process documentation. - Experience or exposure to the Salesforce eco system is desirable. - Understanding of AGILE delivery methods. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Hybrid Working. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can t offer visa sponsorship.
Mar 28, 2024
Full time
Senior Business Analyst We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So, we re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we re looking for a Senior Business Analyst to meet the current needs of the business. Could that be you? If all things analysis and insights get you out of bed in the morning and effective stakeholder management puts a genuine smile on your face, then we would love to find out more about you. This is a full-time role, 37.5 hours, with 1 day working from your remote location and 4 based in our Willerby Office, HU10 6DN. Here s why you ll love this role - Working with stakeholders to understand business plans and objective. - Defining, documenting, or reviewing processes to ensure they re fit for purpose and support delivery of business plans. - To be the lead Senior Business Analyst and represent the IT function on major projects and improvements. - Be a key player in the transformation project implementing an end-to-end salesforce platform. - Identifying areas for improvement through analysis of KPIs and insight. - Supporting specific project activity with requirements gathering and producing documentation such as user stories, acceptance criteria and functional specifications. - Bridging the gap between the business and IT translating the non-technical into technical and vice versa. Here s why you ll be great in this role - Previous experience as a Business Analyst within an IT function. - Proven experience in functional & non-functional requirements gathering, documentation and prioritisation. - Ability to produce and execute system/user test plans. - Ability to lead a small team initially. - Creation and completion of process documentation. - Experience or exposure to the Salesforce eco system is desirable. - Understanding of AGILE delivery methods. The benefits - Pension 5% employer / 5% employee contribution. - WPA Health Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, NHS parking claim back, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Hybrid Working. - Regular Lunch & Learns and company wide Elevenses meets to discuss company direction. - Social Events Summer and Christmas parties etc. - Thank Q Awards Monthly £50 winner, yearly £500 winner. and more. Please note: Unfortunately, we can t offer visa sponsorship.
Senior Calculations Analyst - Pensions Software Remote or Hybrid Option Available Senior Calculations Analyst (pensions) to join a fast-paced Agile delivery team in a leading UK Fintech company delivering cutting edge, highly configurable and automated solutions for some of the UK's largest financial services companies with a particular emphasis on pensions services. With a large client-base, and a frequently changing regulatory framework, the successful candidate will need to have a keen eye for detail, an analytical mindset, and the ability to work across multiple projects. Key Responsibilities Understand, document and communicate complex calculations for illustrations, pensions administration and financial tools to be used by our clients Work with our customers to understand their requirements, and help to translate them into formal software change documents Work with Product Owner(s) and Project Manager(s) to formalise functional requirements using the tools and adhering to the standards for the BA team To be able to create and maintain stochastic and deterministic models to help understand the impact of changes and to create test scenarios Work with development and testing team(s) to help ensure functional changes meet business needs while utilising core product features Work with stakeholders and Product Owners to shape future development projects Produce a wide range of project documentation including process diagrams, user stories and functional specifications Essential skills Knowledge of the Investments / Pensions / Savings industry and relevant calculations Analysis experience in the Financial Services and software industries Experience of eliciting and documenting customer requirements and suggesting the most suitable approach to reach a mutually agreed outcome using generic product features where feasible Excellent Client communication skills with a proven ability to explain complex calculations logic at a level appropriate to the audience Ability to analyse complex numerical problems and to create practical solutions involving building calculation models using Microsoft Excel Experience of assisting in test planning and test execution for technical calculation testing Ability to organise workloads and manage priorities Efficient and effective cross-discipline communication skills Desirable Skills Degree educated Able to concisely transfer client requirements to the development team Ability to read C# or similar logic Location Preferably Portsmouth with options for hybrid working, remote will be considered
Mar 28, 2024
Full time
Senior Calculations Analyst - Pensions Software Remote or Hybrid Option Available Senior Calculations Analyst (pensions) to join a fast-paced Agile delivery team in a leading UK Fintech company delivering cutting edge, highly configurable and automated solutions for some of the UK's largest financial services companies with a particular emphasis on pensions services. With a large client-base, and a frequently changing regulatory framework, the successful candidate will need to have a keen eye for detail, an analytical mindset, and the ability to work across multiple projects. Key Responsibilities Understand, document and communicate complex calculations for illustrations, pensions administration and financial tools to be used by our clients Work with our customers to understand their requirements, and help to translate them into formal software change documents Work with Product Owner(s) and Project Manager(s) to formalise functional requirements using the tools and adhering to the standards for the BA team To be able to create and maintain stochastic and deterministic models to help understand the impact of changes and to create test scenarios Work with development and testing team(s) to help ensure functional changes meet business needs while utilising core product features Work with stakeholders and Product Owners to shape future development projects Produce a wide range of project documentation including process diagrams, user stories and functional specifications Essential skills Knowledge of the Investments / Pensions / Savings industry and relevant calculations Analysis experience in the Financial Services and software industries Experience of eliciting and documenting customer requirements and suggesting the most suitable approach to reach a mutually agreed outcome using generic product features where feasible Excellent Client communication skills with a proven ability to explain complex calculations logic at a level appropriate to the audience Ability to analyse complex numerical problems and to create practical solutions involving building calculation models using Microsoft Excel Experience of assisting in test planning and test execution for technical calculation testing Ability to organise workloads and manage priorities Efficient and effective cross-discipline communication skills Desirable Skills Degree educated Able to concisely transfer client requirements to the development team Ability to read C# or similar logic Location Preferably Portsmouth with options for hybrid working, remote will be considered
Senior Applications Support Larkfield (Opportunity for Hybrid Working after 6 Months) Salary: 45,000 per annum Benefits Include: 24 Days Holiday (+ 3 Days Christmas Closure & Birthday Off), Pension, Training & Development Opportunities, Casual Dress Code, Travel Concessions, Free Parking Do you have advanced skills in excel? Confident in using SQL? Positive, friendly helpful personality and would like to work in a team of likeminded people? This role would suit and experienced Senior Applications Support Consultant, or a experienced Reports writer now looking to progress their career to become a Continuous Improvement manager where you will be at the forefront of driving the company's continuous improvement efforts. This role will be key in simplifying and optimising their business processes. Your expertise in Excel, SQL, coupled with excellent communications skills and a positive outlook will help achieve operational excellence. Key Responsibilities: Lead and manage change and improvement projects, ensuring effective delivery and stakeholder communication. Leverage advanced Excel, including Macro/VBA coding, and SQL queries to design and implement complex, yet user-friendly solutions for business simplification. Drive a culture of continuous improvement, excellence, and knowledge sharing throughout the business. Perform detailed data analysis to identify improvement opportunities and deliver strategic process enhancements. Engage in business analysis to understand challenges and propose solutions, working closely with IT and business teams for seamless systems integration. Employ Project Management skills to oversee multiple initiatives, ensuring timely and successful completion. Who You Are: Some Project Management skills, keen on leading projects to streamline operations and improve processes. Proficient in data analysis with exceptional skills in Microsoft Excel and a good understanding of SQL. An experienced business analyst skills with a strategic mindset, capable of identifying and implementing improvement opportunities. A superb communicator, confident with communicating with stakeholders across all levels of the business. Adaptable and proactive, capable of juggling multiple projects and thriving in a changing environment. What We Offer: A competitive salary package complemented by a comprehensive benefits scheme. Significant opportunities for professional development and career advancement. A supportive, dynamic, and flexible work environment that encourages innovation and continuous improvement. An inclusive culture that values teamwork, knowledge sharing, and the well-being of every team member. If you are passionate about using your Project Management, Data Analysis, and Business Analysis skills to drive operational excellence and continuous improvement, we would love to have you on our team.
Mar 28, 2024
Full time
Senior Applications Support Larkfield (Opportunity for Hybrid Working after 6 Months) Salary: 45,000 per annum Benefits Include: 24 Days Holiday (+ 3 Days Christmas Closure & Birthday Off), Pension, Training & Development Opportunities, Casual Dress Code, Travel Concessions, Free Parking Do you have advanced skills in excel? Confident in using SQL? Positive, friendly helpful personality and would like to work in a team of likeminded people? This role would suit and experienced Senior Applications Support Consultant, or a experienced Reports writer now looking to progress their career to become a Continuous Improvement manager where you will be at the forefront of driving the company's continuous improvement efforts. This role will be key in simplifying and optimising their business processes. Your expertise in Excel, SQL, coupled with excellent communications skills and a positive outlook will help achieve operational excellence. Key Responsibilities: Lead and manage change and improvement projects, ensuring effective delivery and stakeholder communication. Leverage advanced Excel, including Macro/VBA coding, and SQL queries to design and implement complex, yet user-friendly solutions for business simplification. Drive a culture of continuous improvement, excellence, and knowledge sharing throughout the business. Perform detailed data analysis to identify improvement opportunities and deliver strategic process enhancements. Engage in business analysis to understand challenges and propose solutions, working closely with IT and business teams for seamless systems integration. Employ Project Management skills to oversee multiple initiatives, ensuring timely and successful completion. Who You Are: Some Project Management skills, keen on leading projects to streamline operations and improve processes. Proficient in data analysis with exceptional skills in Microsoft Excel and a good understanding of SQL. An experienced business analyst skills with a strategic mindset, capable of identifying and implementing improvement opportunities. A superb communicator, confident with communicating with stakeholders across all levels of the business. Adaptable and proactive, capable of juggling multiple projects and thriving in a changing environment. What We Offer: A competitive salary package complemented by a comprehensive benefits scheme. Significant opportunities for professional development and career advancement. A supportive, dynamic, and flexible work environment that encourages innovation and continuous improvement. An inclusive culture that values teamwork, knowledge sharing, and the well-being of every team member. If you are passionate about using your Project Management, Data Analysis, and Business Analysis skills to drive operational excellence and continuous improvement, we would love to have you on our team.